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P2P.org 4 months ago
account managerbusiness developmentfull-timenon-techremote - us - gmt-4 time zone
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Top-3 Non-Custodial staking provider.

We are currently seeking a highly skilled and experienced Senior Account Manager to join our dynamic team. This position requires an inidual with a history of success in managing client relationships, a knack for understanding business needs, and a passion for delivering top-notch service.

Responsibilities

  • Ensure that current clients are pleased with their experience at P2P
  • Maintain up-to-date and comprehensive information on current clients in the CRM system
  • Handle accounts receivable and payable with clients and partners
  • Monitor dates and manage the renewal/signing of necessary documents with current clients
  • Facilitate communication with clients and oversee the KYC process and document signing
  • Collaborate with Support, BD, Product, Finance, and Legal teams to address the needs of existing clients
  • Keep track of significant dates related to clients and ensure high-quality and timely responses to these events
  • Manage upsell communication with current clients by organizing and conducting newsletters, webinars, and other forms of outreach focused on the current client base
  • Announce important company offers and generate leads for the BD team

Requirements

  • Native or mother-tongue level of English
  • At least 3 years of experience in a similar role with major enterprise clients
  • Outstanding communication skills in both written and verbal interactions
  • Ability and willingness to work in a high-paced, multitasking environment
  • Experience in negotiating in complex and conflict situations
  • Experience as a project manager would be a significant plus
  • Experience working in startups and commercial teams would also be a considerable advantage
  • Previous exposure to fintech, financial services, or blockchain is a must.

Conditions

At P2P.org we have a team of experts with their own unique approach and ownership culture. Together we gain experience and make dreams come true! 🌟

  • Competitive salary and equity package
  • Well-being program
  • Mental Health care program
  • Compensation for education, including Foreign Languages & professional growth courses
  • Equipment & co-working reimbursement program
  • Overseas conferences, community immersion
  • Positive and friendly communication culture