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The role and a bit about usThe role presents an opportunity to become an integral part of our tech team with plenty of room to perform as a Support Engineer.You’ll be joining a team of hungry entrepreneurs, visionaries, engineers, and creatives, driven by the opportunity to have a real-world impact. We’re experience-oriented, performance driven, and go through life with a ‘can-do’ attitude – because that’s what it takes to positively shape our collective future.If that resonates with you, let’s e into the details.What you bring to the table* Provide first and second-level support for blockchain.* Monitor, troubleshoot, and manage blockchain nodes and networks to ensure optimal performance and security.* Provide support for blockchain-related issues, including node setup, synchronization problems, and network connectivity.* Help users with transaction management and anomaly detection within blockchain transactions.* Collaborate with developers to understand and resolve technical challenges, and ensure that the integration of new technologies goes smoothly* Interest in Cryptography skills.* Knowledge of consensus algorithms, cryptographic hash functions, and decentralized applications (dApps).* Proficiency in using blockchain explorers and other diagnostic tools to analyze transactions and blocks.* Professional working knowledge of English language.Nice to have* Customer handling experience.Things you will do* Detect high-signal alerts from production infrastructure events to provide early indicators of network attacks and compromises. Come up with a possible solution of what to do in such cases.* Monitor for insecure conditions and design fallback systems to support the stability of the network.* Assessing the problems faced and performing basic troubleshooting to determine if an issue should be further escalated.* Respond to security alerts and incorporate incident response management.* Fixing issues and communicating back to the community.* Working on answering simple support requests from potential customers about peaq service.* Liaising between the tech team and the community and ecosystem projects.* Setting up a local proxy to debug outgoing Web3 requests.What we offer* Remote first. You’ll be joining a team working from all over the world.* Flexible working arrangements. Create your own journey with flexible working schedules and locations.* The opportunity to contribute to innovative projects in and exciting industry that has the potential to positively shape our world.* High growth potential. Room to grow professionally at EOT Labs, while learning new skills and working on the cutting edge of Web3 and IoT.* A warm and open culture at an international organization with team members coming from all four corners of the globe.* An environment that values freedom, autonomy, team spirit and open communication.What guides us* We believe that great teams can only deliver great results consistently if they work under conditions that give them creative freedom and a manageable workload, creating full focus on what's important.* We find strength in ersity and authenticity.* We give you the freedom you need to be great at what you do.* We create a space where people can do what they love and live up to their potential.We look forward to building the future with you. #Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Design, Web3, Node and Engineer jobs that are similar:$65,000 — $110,000/year#LocationWorldwide