Remote Call Center Agent positions - multiple positions and no experience needed. Will train. Must be bilingual in English and Spanish. Join our growing team! Does the following describe you? Personable, determined, and driven to make a difference. Do you have the following requirements/experience? Great attitude Friendly Basic Computer skills Customer service experience a plus but not required High school diploma/GED Computer/headset Features of interest: Long term contract/opportunity Remote 40 hours a week / different shifts available warm calling/appointment scheduling Express culture & environment: We help people in our community find work every day. Since Express Employment Professionals is in the business of helping good people find good jobs, we'll teach the right person about the interviewing and placement process with our paid training program. If you are looking for a professional environment that offers room for growth, additional career and professional development training, and access to the best resources available, you should work for Express. If you are ready for your next adventure, contact us today! Email or call (484)-
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Job Title: Spanish Bilingual Customer Service Representative
Company: VXI Global SolutionsLocation: Remote (Work from Home) - California Residents OnlyJob Type: Full-Time (40 hours/week)Hourly Rate: $16.50/hour plus $1.00 language premiumWe are looking to hire a talented Spanish Bilingual Customer Service Representative - to join our passionate team at VXI Global Solutions.
Are you curious, motivated, and forward-thinking? At VXI Global Solutions, you'll have the opportunity to work on some of the most challenging and relevant financial services and technology issues. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and, above all, fun.
About Us
At VXI Global Solutions, we're a passionate team dedicated to tackling some of the most challenging financial services and technology issues. We foster an open, collaborative, entrepreneurial, and fun work environment where ersity and innovation thrive. Every customer interaction is an opportunity to delight, engage, and inspire.
What You Will Do
As a Spanish Bilingual Customer Service Representative, you will take Inbound calls from existing customers, addressing inquiries about the program and troubleshooting issues with their online portal. We provide exceptional Customer Service through inbound phone calls daily, focusing on first-call resolution. Hands-on training is provided, with ongoing refreshers as processes and procedures change.
- Serve as the primary contact for customers via inbound phone support in Spanish and English.
- Troubleshoots customer problems, identifies the root cause of the problem and uses tools and resources appropriately to determine a resolution
- Meets standards of the job, such as quality standards, adherence to schedule and average handle time
- May provide guidance and mentoring to less experienced associates
- Perform other related duties as assigned.
What You Bring
- High school diploma or GED required.
- Minimum 6 months of customer service experience.
- Ability to navigate multiple screens and multitask efficiently.
- Excellent communication skills.
- Willingness to learn and receive feedback.
- Proficiency with computers, including Microsoft Office Suite.
- Ability to adapt to new technologies quickly.
- Typing speed of 25 WPM with 95%+ accuracy.
- Comfortable appearing on live video calls in a distraction-free workspace.
- Ability to work independently and collaboratively in a team environment.
Work with us, and you'll enjoy the following
- $16.50/hour plus $1.00 language premium.
- Full-time, 40-hour workweek schedule.
- 100% paid training with ongoing refreshers.
- Optional medical, dental, vision, and life insurance benefits (effective after one full calendar month).
- Referral program: Earn $20 per paycheck for every referral hired, with no cap!
- Discounted cell phone plan via T-Mobile: $25/month for unlimited talk, text, and data. Up to 5 lines available.
- Opportunities for professional growth and advancement.
- The convenience and benefits of 100% remote work-save time, money, and reduce environmental impact.
What Remote Life With VXI Requires
- Internet access via cable or fiber provider.
- Minimum upload speed: 5 Mbps.
- Minimum download speed: 10 Mbps.
- Ethernet connection to internet source required.
- Dedicated, secure office space with no visible monitors to outsiders.
- Quiet environment where customer conversations cannot be overheard.
Important Notice
This position is open to California residents only.
Equal Opportunity Employer
VXI Global Solutions is committed to ersity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected status as defined by law. Hiring decisions are based solely on qualifications, merit, and business needs.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Join Our Remote Customer Service Team (Up to $19/hour - No Degree Needed)
Do you enjoy helping others and have a knack for problem-solving?
We're seeking motivated iniduals to join our growing team of remote customer service representatives. In this role, you'll provide exceptional customer support to a variety of clients, ensuring a positive experience for each interaction.
Here's what you'll do:
- Assist customers with inquiries and concerns.
- Resolve issues efficiently and professionally.
- Communicate clearly and effectively in writing and verbally.
- Maintain a positive and helpful demeanor.
You'll be a great fit if you have:
- A strong desire to provide excellent customer service.
- Excellent communication and interpersonal skills.
- The ability to prioritize tasks and work independently.
- Proficiency in using computers and navigating multiple software programs.
The Perks:
Work from anywhere: Enjoy the flexibility of a remote work environment. Flexible schedule: Create a schedule that fits your needs. Competitive pay: Earn up to $19 per hour. Opportunity for growth: Develop valuable customer service skills. Ready to take the next step?
Additional Information:
No prior experience or degree required. A quiet workspace and reliable internet connection are essential. Must pass a background check.
We are an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#ZR
$70k – $90kcustomer successnon-tech
Muck Rack is hiring a remote Customer Success Manager, Mid-Market. This is a full-time position that can be done remotely anywhere in the United States.
Muck Rack - The new standard in public relations software.
Intake Specialist (Client Service - Sales)
Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record. Do you have a heart for those in need? We are seeking iniduals with excellent customer relations, strong work ethic, and a true desire to help others. Being part of the Heard and Smith team is more than a job; each day provides you with opportunities to change someone's life!
- Fast-paced, professional environment;
- Fulfilling, challenging, and rewarding;
- Great team environment;
- Paid Holidays, Accrued Paid Time Off (FT only);
- Great Medical Benefits Package (FT only);
- Wellness Program (FT only);
- Competitive Salary $14.50-$16.50 per hour DOE
- 401k with Annual Employer Profit-Sharing contributions(historically 5% annual salary - employee contributions not required!)
As the Intake Specialist you are the first point of contact for potential clients who are seeking Social Security Disability (SSD) and/or Social Security Income (SSI) assistance. In a call center environment, you will guide potential clients through a screening process (triage) to determine eligibility for SSD/SSI and if eligible, invite them to become a client. You will assist clients in the completion of initial applications as well as addendums and updates for submission to the Social Security Administration.
In this role you will:
- Build the initial client relationship and confidence in our firm with every prospective client interaction
- Take 150 - 200 calls per day in a professional inbound/outbound call center environment
- Sign up 4 new cases per day to the firm
- Be expected to meet occupancy and adherence goals
- Be expected to maintain a minimum call quality score of 90%
- Consistently build the client relationship and confidence in our firm with every client interaction while proactively contacting clients to ensure the relationship is maintained
- Solve problems and maintain confidentiality
- Keep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database system
- Use good judgment to discern what issues may be urgent and need a manager's or director's attention immediately
To be successful as an Intake Specialist you will need:
- High School Diploma; Degree preferred; or equivalent combination
- Call center and customer service experience
- Strong people skills
- Excellent telephone, communication, and active listening skills
- Ability to meet performance standards whether in office or working remotely from home
- Knowledge in computer technology and the Internet (MS Office, Outlook). Including the ability to learn new programs easily
- Minimum 40 WPM typing speed
- Multi-tasking skills and the ability to work well under pressure
- Detail oriented
- Excellent spelling and grammar
- Problem analysis and problem-solving
- Self-motivated, self-disciplined, able to work with little supervision
- Reliability and dependability
- Ability to work in fast paced environment
- Ability to work in a confidential environment always maintaining client confidentiality
- Has professional manner and high energy level, exhibits a positive attitude
- Strong organizational skills
- Good time management skills
- Accepts new ideas and challenges and is highly motivated
- Ability to work well with others as a team
- Ability to work remotely from home as needed per business needs (see remote requirements)
- Sales experience a plus
- Fluent Spanish a plus
Minimum Requirements for a Remote Home Office Intake Specialist:
- Computer with up-to-date operating system (No Macs, Chromebooks, Tablets)
- Camera - internal to computer or external
- Fast internet connection (20MB+)
- Wired Ethernet cable Internet connection in your home office
- Land line telephone or good cell phone signal in home office
- Quiet, private home office with no distractions during business hours
- Reside in Texas
PI17d3e0a22c76-3268
Die hey contact heroes stehen für echte Innovationen im Kundenservice! Wir haben uns auf die Bereitstellung erstklassiger Kundenservice-Lösungen spezialisiert hat. Mit über 500 Agent/innen sind wir in mittlerweiel 17 Ländern rund um die Uhr und rund um den Globus im Einsatz.
Wir sind stolz darauf, eine Plattform zu schaffen, das von Teamarbeit, Kreativität und kontinuierlicher Weiterentwicklung geprägt ist. Werde Teil unserer Community und helfen Sie uns dabei, die Zukunft des Kundenservice zu gestalten!"
Wir sind stets auf der Suche nach talentierten und kreativen Köpfen, die Lust haben, an spannenden Projekten mitzuwirken. Bei uns erwartet dich ein dynamisches Arbeitsumfeld, spannende Projekte, eine Zusammenarbeit auf Augenhöhe und die Möglichkeit, deine Fähigkeiten weiterzuentwickeln.
Und der Erfolg gibt uns recht, wir wachsen weiter und suchen fast 100 weitere EU-Freelancer (m/w/d) um uns im Inbound-Kundenservice für einen Auftraggeber aus dem Segment Telekommunikation (Mobilfunk) zu unterstützen.
Aufgaben
Deine Mission:
- Annahme und möglichst fallabschließende Bearbeitung eingehender Anrufe,
- Professionelle und serviceorientierte Kommunikation mit den Kunden,
- Erfassung und Dokumentation der Kundenanliegen im CRM-System,
- Sicherstellung einer hohen Servicequalität und Kundenzufriedenheit.
Qualifikation
Dein Profil:
- Du erfüllst die Vorraussetzung als Freelancer zu arbeiten,
- Du verfügst über erste Erfahrungen im Kundenservice,
- Dein Arbeits-/Wohnort liegt in der EU (außerhalb Deutschland) oder Du wanderst demnächst aus
- Du hast sehr gute Deutschkenntnisse (C1/C2 nachweisbar),
- Eigenständige Arbeitsweise und hohe Zuverlässigkeit,
- Du hast einen sicheren Arbeitsplatz, der für Dritte nicht einsehbar und/oder zugänglich ist,
- Du verfügst über einen Schreibtisch, einen Bürostuhl, und die erforderliche Hardware (PC, zwei Monitore, Maus/Tastatur, Webcam, Headset),
- Du hast eine stabile Internetverbindung mit mindestens 50 Mbit/s (per Kabel).
Benefits
Unser Angebot:
- Einen fairen Vertrag und eine angemessene Vergütung deiner Freelancer-Leistung,
- Die Perspektive einer langfristigen Partnerschaft,
- Eine Zusammenarbeit auf (echter) Augenhöhe,
- Eine umfangreiche und persönliche Einarbeitung.
Klingt gut? Dann freuen wir uns auf deine Nachricht!
HR/Payroll Software Customer Support Specialist
Location: Remote / Home Office
Type: Full Time (8:30am – 5:00pm EST)Compensation: $10–35 per hour, based on experienceOpenings: 2 positions availableAbout Us
Blue Bison Software Ltd. is a leading provider of innovative HR and payroll solutions across Bermuda and the Caribbean. Our technology helps businesses streamline HR and payroll processes, while our dedicated team delivers exceptional client service. We are passionate about helping our clients succeed, and we foster a culture that values expertise, collaboration, and growth.
Position Overview
We are looking for a motivated and detail-oriented HR/Payroll Software Customer Support Specialist to join our team. In this client-facing role, you will be the first point of contact for support inquiries—helping clients resolve issues, maximize their use of our software, and ensure a seamless experience.
If you enjoy problem-solving, have a strong understanding of payroll processes, and take pride in delivering excellent customer service, we’d love to hear from you.
Key Responsibilities
Provide technical and functional support for clients using our HR/payroll software.
Troubleshoot and resolve issues related to payroll, employee records, and reporting.
Educate clients on system features, updates, and best practices.
Collaborate with internal teams (development, QA, etc.) to escalate and resolve complex cases.
Maintain accurate and detailed records of client interactions and solutions.
Assist with implementations, including data migration and client onboarding.
Stay informed on payroll legislation, HR industry trends, and product updates.
Required Skills & Qualifications
1–3 years of proven experience in HR/payroll software support.
Strong knowledge of payroll processes, compliance, and regulations.
Excellent troubleshooting and problem-solving skills.
Clear and professional communication skills, both verbal and written.
Ability to manage multiple cases with accuracy and efficiency.
A team player with a customer-first mindset.
Preferred Qualifications
Professional certification in HR/payroll (e.g., CPP, SHRM-CP).
Experience with Blue Bison or similar HR/payroll platforms (ADP, Workday, PeopleSoft, HR Plus, BambooHR, etc.).
What We Offer
Competitive hourly compensation.
Opportunities for professional growth and career advancement.
A supportive, inclusive, and collaborative workplace culture.
Ongoing training to keep your skills sharp and up to date with the latest HR/payroll technology.
customer successnon-techremote us
Close is hiring a remote Customer Success Manager. This is a full-time position that can be done remotely anywhere in the United States.
Close - Our goal: double the productivity of every sales rep.
Intake Specialist (Client Service - Sales)
Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record. Do you have a heart for those in need? We are seeking iniduals with excellent customer relations, strong work ethic, and a true desire to help others. Being part of the Heard and Smith team is more than a job; each day provides you with opportunities to change someone's life!
- Fast-paced, professional environment;
- Fulfilling, challenging, and rewarding;
- Great team environment;
- Paid Holidays, Accrued Paid Time Off (FT only);
- Great Medical Benefits Package (FT only);
- Wellness Program (FT only);
- Competitive Salary $14.50-$16.50 per hour DOE
- 401k with Annual Employer Profit-Sharing contributions(historically 5% annual salary - employee contributions not required!)
As the Intake Specialist you are the first point of contact for potential clients who are seeking Social Security Disability (SSD) and/or Social Security Income (SSI) assistance. In a call center environment, you will guide potential clients through a screening process (triage) to determine eligibility for SSD/SSI and if eligible, invite them to become a client. You will assist clients in the completion of initial applications as well as addendums and updates for submission to the Social Security Administration.
In this role you will:
- Build the initial client relationship and confidence in our firm with every prospective client interaction
- Take 150 - 200 calls per day in a professional inbound/outbound call center environment
- Sign up 4 new cases per day to the firm
- Be expected to meet occupancy and adherence goals
- Be expected to maintain a minimum call quality score of 90%
- Consistently build the client relationship and confidence in our firm with every client interaction while proactively contacting clients to ensure the relationship is maintained
- Solve problems and maintain confidentiality
- Keep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database system
- Use good judgment to discern what issues may be urgent and need a manager's or director's attention immediately
To be successful as an Intake Specialist you will need:
- High School Diploma; Degree preferred; or equivalent combination
- Call center and customer service experience
- Strong people skills
- Excellent telephone, communication, and active listening skills
- Ability to meet performance standards whether in office or working remotely from home
- Knowledge in computer technology and the Internet (MS Office, Outlook). Including the ability to learn new programs easily
- Minimum 40 WPM typing speed
- Multi-tasking skills and the ability to work well under pressure
- Detail oriented
- Excellent spelling and grammar
- Problem analysis and problem-solving
- Self-motivated, self-disciplined, able to work with little supervision
- Reliability and dependability
- Ability to work in fast paced environment
- Ability to work in a confidential environment always maintaining client confidentiality
- Has professional manner and high energy level, exhibits a positive attitude
- Strong organizational skills
- Good time management skills
- Accepts new ideas and challenges and is highly motivated
- Ability to work well with others as a team
- Ability to work remotely from home as needed per business needs (see remote requirements)
- Sales experience a plus
- Fluent Spanish a plus
Minimum Requirements for a Remote Home Office Intake Specialist:
- Computer with up-to-date operating system (No Macs, Chromebooks, Tablets)
- Camera - internal to computer or external
- Fast internet connection (20MB+)
- Wired Ethernet cable Internet connection in your home office
- Land line telephone or good cell phone signal in home office
- Quiet, private home office with no distractions during business hours
- Reside in Texas
PI5128d1a88b79-3268
Equipment Finance Canada is a national brokerage helping businesses across the country finance trucks, trailers, and heavy equipment. As we continue to grow, we're looking for a proactive, organized, and reliable Administrative Assistant to support our daily operations and expanding client base.
This is a part-time position starting in-office. Once fully trained and confident in your role, you’ll have the flexibility to transition into a hybrid work environment.
As a key point of contact for many of our clients, you'll assist with deal intake, client communication, and file coordination. You’ll play an essential role in keeping operations running smoothly. Performance-based bonuses and commissions are available for high-performing team members.
Key Responsibilities
- Answer incoming calls and direct them to the appropriate team member
- Respond to client inquiries and emails in a timely and professional manner
- Input financing applications into our CRM system
- Prepare and organize deal summaries and submission notes
- Maintain accurate digital records and client documentation
- Follow up with clients for any missing documents or information
- Liaise with vendors, lenders, and trucking companies as needed
- Provide general administrative support to brokers and internal team members
Qualifications
- Minimum 2 years of experience in an administrative, customer service, or office support role
- Confident communicator, both on the phone and in writing
- Fluent in English (spoken and written)
- Comfortable using digital tools like Google Workspace, Microsoft Office, and CRM systems
- Strong organizational skills with attention to detail
- Able to manage multiple priorities with minimal supervision
- Friendly, professional, and self-motivated
- Eagerness to learn and grow within a fast-paced environment
Applications received by email or phone call will not be accepted. Please apply only by the following form: https://forms.gle/ARZM4qiqeiCiVBdr7
customer successfrenchnon-techremote emea
Deel is hiring a remote Customer Success Manager I | French Speaking. This is a full-time position that can be done remotely anywhere in EMEA.
Deel - Payroll and Compliance for International Teams.
Die hey contact heroes stehen für echte Innovationen im Kundenservice! Wir haben uns auf die Bereitstellung erstklassiger Kundenservice-Lösungen spezialisiert hat. Mit über 500 Agent/innen sind wir in mittlerweiel 17 Ländern rund um die Uhr und rund um den Globus im Einsatz.
Wir sind stolz darauf, eine Plattform zu schaffen, das von Teamarbeit, Kreativität und kontinuierlicher Weiterentwicklung geprägt ist. Werde Teil unserer Community und helfen Sie uns dabei, die Zukunft des Kundenservice zu gestalten!"
Wir sind stets auf der Suche nach talentierten und kreativen Köpfen, die Lust haben, an spannenden Projekten mitzuwirken. Bei uns erwartet dich ein dynamisches Arbeitsumfeld, spannende Projekte, eine Zusammenarbeit auf Augenhöhe und die Möglichkeit, deine Fähigkeiten weiterzuentwickeln.
Und der Erfolg gibt uns recht, wir wachsen weiter und suchen fast 100 weitere EU-Freelancer (m/w/d) um uns im Inbound-Kundenservice für einen Auftraggeber aus dem Segment Telekommunikation (Mobilfunk) zu unterstützen.
Aufgaben
Deine Mission:
- Annahme und möglichst fallabschließende Bearbeitung eingehender Anrufe,
- Professionelle und serviceorientierte Kommunikation mit den Kunden,
- Erfassung und Dokumentation der Kundenanliegen im CRM-System,
- Sicherstellung einer hohen Servicequalität und Kundenzufriedenheit.
Qualifikation
Dein Profil:
- Du erfüllst die Vorraussetzung als Freelancer zu arbeiten,
- Du verfügst über erste Erfahrungen im Kundenservice,
- Dein Arbeits-/Wohnort liegt in der EU (außerhalb Deutschland) oder Du wanderst demnächst aus
- Du hast sehr gute Deutschkenntnisse (C1/C2 nachweisbar),
- Eigenständige Arbeitsweise und hohe Zuverlässigkeit,
- Du hast einen sicheren Arbeitsplatz, der für Dritte nicht einsehbar und/oder zugänglich ist,
- Du verfügst über einen Schreibtisch, einen Bürostuhl, und die erforderliche Hardware (PC, zwei Monitore, Maus/Tastatur, Webcam, Headset),
- Du hast eine stabile Internetverbindung mit mindestens 50 Mbit/s (per Kabel).
Benefits
Unser Angebot:
- Einen fairen Vertrag und eine angemessene Vergütung deiner Freelancer-Leistung,
- Die Perspektive einer langfristigen Partnerschaft,
- Eine Zusammenarbeit auf (echter) Augenhöhe,
- Eine umfangreiche und persönliche Einarbeitung.
Klingt gut? Dann freuen wir uns auf deine Nachricht!
Die hey contact heroes stehen für echte Innovationen im Kundenservice! Wir haben uns auf die Bereitstellung erstklassiger Kundenservice-Lösungen spezialisiert hat. Mit über 500 Agent/innen sind wir in mittlerweiel 17 Ländern rund um die Uhr und rund um den Globus im Einsatz.
Wir sind stolz darauf, eine Plattform zu schaffen, das von Teamarbeit, Kreativität und kontinuierlicher Weiterentwicklung geprägt ist. Werde Teil unserer Community und helfen Sie uns dabei, die Zukunft des Kundenservice zu gestalten!"
Wir sind stets auf der Suche nach talentierten und kreativen Köpfen, die Lust haben, an spannenden Projekten mitzuwirken. Bei uns erwartet dich ein dynamisches Arbeitsumfeld, spannende Projekte, eine Zusammenarbeit auf Augenhöhe und die Möglichkeit, deine Fähigkeiten weiterzuentwickeln.
Und der Erfolg gibt uns recht, wir wachsen weiter und suchen rund 100 weitere EU-Freelancer (m/w/d) für neue Inbound-Projekte unserer Auftraggeber.
Aufgaben
Deine Mission:
- Annahme und möglichst fallabschließende Bearbeitung eingehender Anrufe,
- Professionelle und serviceorientierte Kommunikation mit den Kunden,
- Erfassung und Dokumentation der Kundenanliegen im CRM-System,
- Sicherstellung einer hohen Servicequalität und Kundenzufriedenheit.
Qualifikation
Dein Profil:
- Du erfüllst die Vorraussetzung als Freelancer zu arbeiten,
- Du verfügst über mindestens 6 Monate Erfahrung im Kundenservice,
- Dein Arbeits-/Wohnort liegt im EU-Ausland oder Du wanderst bald aus
- Du hast sehr gute Deutschkenntnisse (C1/C2 nachweisbar),
- Eigenständige Arbeitsweise und hohe Zuverlässigkeit,
- Du hast einen Arbeitsplatz der für Dritte nicht einsehbar ist,
- Du verfügst über einen Schreibtisch, einen Bürostuhl, und die erforderliche Hardware (PC, zwei Monitore, Maus/Tastatur, Webcam, Headset),
- Du hast eine stabile Internetverbindung mit mindestens 50 Mbit/s (per Kabel).
Benefits
Unser Angebot:
- Einen fairen Vertrag und eine angemessene Vergütung deiner Freelancer-Leistung,
- Die Perspektive einer langfristigen Partnerschaft,
- Eine Zusammenarbeit auf (echter) Augenhöhe,
- Eine umfangreiche und persönliche Einarbeitung.
Klingt gut? Dann freuen wir uns auf deine Nachricht!
Werde Partner der hey contact heroes und arbeite flexibel in spannenden Inbound-Projekten!
Du bist Freelancer mit Erfahrung im Kundenservice und möchtest Teil eines dynamischen Netzwerks werden? Wir suchen engagierte Partner innerhalb der EU, die uns in unseren Inbound-Kundenservice-Projekten unterstützen.
Aufgaben
Was dich erwartet:
- Vielfältige Projekte: Mitarbeit in innovativen Kundenservice-Projekten für spannende Auftraggeber.
- Flexibilität: Du arbeitest von deinem Standort aus – alles, was du brauchst, ist ein abgeschlossener Arbeitsplatz und eine stabile Internetverbindung.
- Eigenverantwortung: Als Freelancer bist du flexibel in deiner Zeiteinteilung und entscheidest selbst, wie du deinen Arbeitstag gestaltest.
Deine Aufgaben:
- Inbound-Kommunikation: Telefonische und schriftliche Bearbeitung von Anfragen – immer mit dem Fokus auf exzellenten Kundenservice.
- Lösungsorientiertes Arbeiten: Du beantwortest Kundenfragen, löst Probleme und sorgst für eine positive Kundenerfahrung.Professioneller Support: Du bist die erste Anlaufstelle für Kunden und arbeitest eng mit unseren internen Teams zusammen.
Qualifikation
Das bringst du mit:
- Standort: Du lebst im EU-Ausland oder hast vor demnächst auszuwandern?
- Erfahrung im Kundenservice: Du hast bereits als Agent oder in einer ähnlichen Rolle gearbeitet.
- Sprachkenntnisse: Du sprichst und schreibst Deutsch auf dem Niveau C1 oder C2 – klar, fehlerfrei und kundenorientiert.
- Kommunikationsstärke: Freundliches Auftreten, lösungsorientiertes Arbeiten und sichere Ausdrucksweise in Wort und Schrift.
- Technische Grundkenntnisse: Du bist sicher im Umgang mit gängigen Tools und Systemen, wie CRM- oder Ticketing-Systemen.Freelancer-Status: Du bist offiziell als Freelancer registriert und kannst innerhalb der EU arbeiten.
Benefits
Warum mit uns arbeiten?
- Partnerschaft auf Augenhöhe: Wir bieten dir spannende Projekte und eine langfristige Zusammenarbeit.
- Faire Vergütung: Transparent und an den Umfang deines Einsatzes angepasst.
- Unterstützung: Du bist Teil eines motivierten Netzwerks, das dir mit Rat und Tat zur Seite steht.Vielfalt: Bei uns erwarten dich abwechslungsreiche Projekte aus unterschiedlichen Branchen.
Interesse?
Dann melde dich bei uns! Sende uns eine kurze Beschreibung deiner Erfahrungen im Kundenservice und deine Kontaktdaten. Wir freuen uns, dich kennenzulernen und dich als Partner in unser Team aufzunehmen!
Let’s make customer service a shared success – gemeinsam mit den hey contact heroes!
full-timenon-techremote - usweb3
Polymarket is looking to hire an U.S. Customer Support to join their team. This is a full-time position that can be done remotely anywhere in the United States.
Toku is looking to hire a Customer Success Manager – Payroll, Benefits & HR Operations to join their team. This is a full-time position that can be done remotely anywhere in the United States, Mexico, Netherlands, or Brazil.
customer successnon-techremote emea
Customer.io is hiring a remote Contract Customer Success Manager, EMEA. This is a contract position that can be done remotely anywhere in EMEA.
Customer.io - Power automated communication that people like to receive.
$88k – $132knon-tech
Ramp is hiring a remote Lead, Customer Experience. This is a full-time position that can be done remotely anywhere in the United States.
Ramp - Spending made smarter.
customer successnon-techremote germany
UserTesting is hiring a remote Senior Customer Success Manager (Germany). This is a full-time position that can be done remotely anywhere in Germany.
UserTesting - The human insight platform.
non-techremote remote-first
vidIQ is hiring a remote Creator/Customer Support Specialist. This is a contract position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
vidIQ - Chrome extension for YouTube video creators.
customer successnon-techremote uk
Udacity is hiring a remote Customer Success Manager. This is a full-time position that can be done remotely anywhere in the United Kingdom.
Udacity - Advance your career with online courses.
anywhere in the world
Join Our Team Online Sales Representative (Remote)
We are a full-service marketing agency committed to delivering results that drive growth. We’re currently seeking a motivated and goal-oriented Online Sales Representative to join our remote sales team.In this role, you will engage with potential clients via live chat, build strong relationships, and consistently convert conversations into sales. We’re looking for someone who is proactive, passionate about sales, and thrives on achieving and exceeding targets.What We’re Looking For:• Proven experience in sales, particularly in online or outbound roles• Exceptional written English and fast, accurate typing skills• A positive, resilient mindset with a high level of patience and persistence• A reliable laptop and stable internet connection (remote position)What We Offer:• $700 base salary with a competitive commission structure. Our top performers earn significantly more• Flexible remote work-operate from wherever you're most productive• A dynamic, supportive team environment focused on growth and successIf you’re driven, confident in handling objections, and ready to be part of an ambitious team, we’d love to hear from you. Apply now and help us make an impact.customer successfull-timenon-techremote
Everstake is looking to hire a Customer Success Manager to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Job Title: Spanish Bilingual Customer Service Representative
Company: VXI Global SolutionsLocation: Remote (Work from Home) - California Residents OnlyJob Type: Full-Time (40 hours/week)Hourly Rate: $16.50/hour plus $1.00 language premiumWe are looking to hire a talented Spanish Bilingual Customer Service Representative - to join our passionate team at VXI Global Solutions.
Are you curious, motivated, and forward-thinking? At VXI Global Solutions, you'll have the opportunity to work on some of the most challenging and relevant financial services and technology issues. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and, above all, fun.
About Us
At VXI Global Solutions, we're a passionate team dedicated to tackling some of the most challenging financial services and technology issues. We foster an open, collaborative, entrepreneurial, and fun work environment where ersity and innovation thrive. Every customer interaction is an opportunity to delight, engage, and inspire.
What You Will Do
As a Spanish Bilingual Customer Service Representative, you will take Inbound calls from existing customers, addressing inquiries about the program and troubleshooting issues with their online portal. We provide exceptional Customer Service through inbound phone calls daily, focusing on first-call resolution. Hands-on training is provided, with ongoing refreshers as processes and procedures change.
- Serve as the primary contact for customers via inbound phone support in Spanish and English.
- Troubleshoots customer problems, identifies the root cause of the problem and uses tools and resources appropriately to determine a resolution
- Meets standards of the job, such as quality standards, adherence to schedule and average handle time
- May provide guidance and mentoring to less experienced associates
- Perform other related duties as assigned.
What You Bring
- High school diploma or GED required.
- Minimum 6 months of customer service experience.
- Ability to navigate multiple screens and multitask efficiently.
- Excellent communication skills.
- Willingness to learn and receive feedback.
- Proficiency with computers, including Microsoft Office Suite.
- Ability to adapt to new technologies quickly.
- Typing speed of 25 WPM with 95%+ accuracy.
- Comfortable appearing on live video calls in a distraction-free workspace.
- Ability to work independently and collaboratively in a team environment.
Work with us, and you'll enjoy the following
- $16.50/hour plus $1.00 language premium.
- Full-time, 40-hour workweek schedule.
- 100% paid training with ongoing refreshers.
- Optional medical, dental, vision, and life insurance benefits (effective after one full calendar month).
- Referral program: Earn $20 per paycheck for every referral hired, with no cap!
- Discounted cell phone plan via T-Mobile: $25/month for unlimited talk, text, and data. Up to 5 lines available.
- Opportunities for professional growth and advancement.
- The convenience and benefits of 100% remote work-save time, money, and reduce environmental impact.
What Remote Life With VXI Requires
- Internet access via cable or fiber provider.
- Minimum upload speed: 5 Mbps.
- Minimum download speed: 10 Mbps.
- Ethernet connection to internet source required.
- Dedicated, secure office space with no visible monitors to outsiders.
- Quiet environment where customer conversations cannot be overheard.
Important Notice
This position is open to California residents only.
Equal Opportunity Employer
VXI Global Solutions is committed to ersity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected status as defined by law. Hiring decisions are based solely on qualifications, merit, and business needs.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service and Sales Representative working remotely, you'll be a part of bringing humanity to business. this role, you'll grow your career by connec
Werde Partner der hey contact heroes und arbeite flexibel in spannenden Inbound-Projekten!
Du bist Freelancer mit Erfahrung im Kundenservice und möchtest Teil eines dynamischen Netzwerks werden? Wir suchen engagierte Partner innerhalb der EU, die uns in unseren Inbound-Kundenservice-Projekten unterstützen.
Aufgaben
Was dich erwartet:
- Vielfältige Projekte: Mitarbeit in innovativen Kundenservice-Projekten für spannende Auftraggeber.
- Flexibilität: Du arbeitest von deinem Standort aus – alles, was du brauchst, ist ein abgeschlossener Arbeitsplatz und eine stabile Internetverbindung.
- Eigenverantwortung: Als Freelancer bist du flexibel in deiner Zeiteinteilung und entscheidest selbst, wie du deinen Arbeitstag gestaltest.
Deine Aufgaben:
- Inbound-Kommunikation: Telefonische und schriftliche Bearbeitung von Anfragen – immer mit dem Fokus auf exzellenten Kundenservice.
- Lösungsorientiertes Arbeiten: Du beantwortest Kundenfragen, löst Probleme und sorgst für eine positive Kundenerfahrung.Professioneller Support: Du bist die erste Anlaufstelle für Kunden und arbeitest eng mit unseren internen Teams zusammen.
Qualifikation
Das bringst du mit:
- Standort: Du lebst im EU-Ausland oder hast vor demnächst auszuwandern?
- Erfahrung im Kundenservice: Du hast bereits als Agent oder in einer ähnlichen Rolle gearbeitet.
- Sprachkenntnisse: Du sprichst und schreibst Deutsch auf dem Niveau C1 oder C2 – klar, fehlerfrei und kundenorientiert.
- Kommunikationsstärke: Freundliches Auftreten, lösungsorientiertes Arbeiten und sichere Ausdrucksweise in Wort und Schrift.
- Technische Grundkenntnisse: Du bist sicher im Umgang mit gängigen Tools und Systemen, wie CRM- oder Ticketing-Systemen.Freelancer-Status: Du bist offiziell als Freelancer registriert und kannst innerhalb der EU arbeiten.
Benefits
Warum mit uns arbeiten?
- Partnerschaft auf Augenhöhe: Wir bieten dir spannende Projekte und eine langfristige Zusammenarbeit.
- Faire Vergütung: Transparent und an den Umfang deines Einsatzes angepasst.
- Unterstützung: Du bist Teil eines motivierten Netzwerks, das dir mit Rat und Tat zur Seite steht.Vielfalt: Bei uns erwarten dich abwechslungsreiche Projekte aus unterschiedlichen Branchen.
Interesse?
Dann melde dich bei uns! Sende uns eine kurze Beschreibung deiner Erfahrungen im Kundenservice und deine Kontaktdaten. Wir freuen uns, dich kennenzulernen und dich als Partner in unser Team aufzunehmen!
Let’s make customer service a shared success – gemeinsam mit den hey contact heroes!
Si cumples con los siguientes requisitos esta es la mejor oportunidad para ti:
● Experience with CRM systems (preferably ALL-IN or similar) and lead management.
● Familiarity with the senior care industry and empathy toward the elderly and their families during challenging transitions.● Strong communication skills with the ability to handle client inquiries patiently and professionally.● Tech-savvy with a grasp of automation tools (e.g., Zapier, Google Sheets) and AIsupported systems to streamline operations.● Social media management skills, with an understanding of how to engage a demographic between 40-70 years of age on platforms like Facebook and Instagram.● Independent worker with strong organizational skills and the ability to manage multiple tasks with minimal supervision. Bonus Skills● Previous experience using digital transcription or OCR (Optical Character Recognition) tools for document processing.● Knowledge of scheduling tools like Calendly and experience with task management platforms (e.g., Trello or Asana).Sé parte de este gran equipo!
#LI-Onsite
full-time
HubSpot's Commerce Hub is seeking a Senior Product Manager to drive the strategy, roadmap and execution for our Billing platform. This role is a cornerstone of our efforts to empower small and medium sized businesses with seamless and integrated financial operations. You'll be at the forefront of our mission to simplify the complex quote-to-cash journey for finance personas.
This is a high-impact, cross-functional role that requires a deep understanding of finance workflows and a passion for solving complex problems with innovative solutions. You'll have the opportunity to leverage the power of AI to reimagine the billing experience and shape the future of financial operations for millions of users.
In this role you’ll get to:
- Create a shared vision and cohesive roadmap for the future of this product area as a critical member of the Product Triad - our system for building product collaboratively and strategically
- Drive alignment, set goals, build understanding and motivate others, including cross-functional partners across the company
- Guide new product ideas from initial concept all the way through launch
- Understand our customers and their journey through the product by engaging with them directly and often
- Use data to identify opportunities to improve our customers’ experience, devise strategy to execute your ideas, and partner with business stakeholders across HubSpot to make solutions that help our customers grow
- Lead the product strategy for HubSpot's billing engine, focusing on key areas like legal entity, billing policy and schedules, subscription recurring billing, automated invoice generation and accounts receivable.
- Deeply understand the needs, pain points, and "jobs to be done" for finance personas in small and mid sized businesses.
- Drive the product roadmap for recurring subscription and usage based business models while ensuring scalability, accuracy, and reliability.
- Champion the use of AI and other emerging technologies to create intelligent and efficient workflows for our customers.
We are looking for people who have:
- A strong focus on financial technology or B2B SaaS.
- Proven experience building and scaling billing platforms supporting recurring revenue models.
- A deep understanding of finance workflows, including quote-to-cash processes, accounts receivable.
- Exceptional analytical skills and a commitment to data accuracy and integrity.
- Experience launching products successfully to customers
- A multidisciplinary approach to thinking, combining market, business and technical insights to identify opportunities and weigh tradeoffs
- The ability to articulate product vision to a variety of audiences
- A deep respect for the expertise and insights of their collaborators, including engineering, design, UX research, analytics, and others
- A drive to understand customer needs deeply and truly solving for their problems
- Excellent communication, influencing, and interpersonal problem-solving skills
- A passion for growing healthy teams and leaders, cultivating psychological safety, and facilitating tough conversations that help people grow
- A desire to understand how HubSpot products work
- The ability to make decisions, test assumptions, and iterate - often without perfect information
- Demonstrated ability to adapt in an innovative and fast-paced environment
- An understanding of the competitive software space
As a member of the Product Management org at HubSpot you’ll:
- Join a product-led culture that truly puts the customer first
- Create and advance an ambitious product strategy that’s driven by customer needs, business goals, powerful data, and global market indicators
- Partner closely with colleagues in UX and Engineering to create a high-value product that’s both powerful and easy to use
- Use your voice, share your perspective, and have a real impact based on your point of view
- Know what will lead to getting promoted, and why, thanks to clear expectations and robust career paths
- Be empowered to show up as your authentic self and choose a work style and location where you can do your best work, whether that’s at home, in an office, or a blend of the two.
Read more about our shared product principles here.
Pay & Benefits
The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Inidual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
Annual Cash Compensation Range:
$158,100—$253,000 USD
We know the__confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.
We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.
Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.
Explore more:
By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.
anywhere in the worldfull-time
Overview
The primary focus of the Senior Manager, CRM role is to manage AirSculpt’s consumer marketing Email and SMS programs. This includes the technical management of campaign set up and deployment, as well as helping with creative, reporting and strategy. We’re looking for someone who is passionate about customer and prospect communications, diligent about ESP and legal compliance changes, as well as identifying content trends and opportunities. This person should thrive in the fast-paced environment and bring a deep understanding of what performs best across the lifecycle of a customer to drive engagement and conversion across our prospect lead base.
About AirSculpt®
AirSculpt® is a next-generation body contouring treatment designed to optimize both comfort and precision, available exclusively at AirSculpt offices. The minimally invasive procedure removes fat and tightens skin, while sculpting targeted areas of the body, allowing for quick healing with minimal bruising, tighter skin, and precise results. More than 50,000 AirSculpt cases have been performed in AirSculpt’s 30+ premium locations throughout the U.S, Canada and the United Kingdom.
Responsibilities include but are not limited to:
- Help lead the full CRM strategy across email, SMS, and push channels
- Develop segmentation and personalization strategies to deliver targeted messaging
- Build emails (including dynamic content) in SFMC
- Design and optimize automated customer journeys, nurture campaigns, and trigger-based flows (e.g. welcome, abandon cart, win-back)
- Manage CRM calendar and ensure alignment with broader marketing and promotional plans
- Analyze performance KPIs (open rate, CTR, conversions, unsubscribe, sales per send) and optimize accordingly
- Partner with sales to ensure cohesive experiences across all lead touchpoints
- Stay up to date on compliance regulations (CAN-SPAM, TCPA, GDPR) and best practices
- Manage CRM tech stack (e.g. Salesforce Marketing Cloud, SalesForce Sales Cloud, Twilio.)
- Collaborate with the full marketing team on strategy, tactics, campaign themes and promotions to ensure a consistent user experience
- Other tasks as assigned by management
Minimum Job Qualifications:
- 5–7+ years in CRM, email, and/or SMS marketing roles; DTC experience preferred (some experience with lead conversion preferred)
- Proven experience creating and scaling email & SMS programs that drive sales
- Deep understanding of customer lifecycle stages and behavior-based targeting Proficiency with CRM tools and analytics platforms
- Exceptional project management and cross-functional collaboration skills
- Strong understanding of deliverability, compliance, and attribution models
Physical Demands
- Must be able to sit or stand intermittently for the duration of a shift (8-12 hours)
- Push/pull/lift up to 25 pounds
Benefits
- Insurance: Competitive choices for health, dental and vision coverage; 1x base salary in life insurance, plus Short-Term and Long-Term Disability
- Retirement Plan: 401(k) & Roth IRA
- Paid Time Off: vacation and sick days, as well as company holidays
Compensation
$85-95K plus bonus potential. Full compensation packages are based on candidate experience and relevant licenses or certifications.
AirSculpt provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
AirSculpt participates in E-Verify to confirm the identity and employment eligibility of all new hires. Click the following link for more information: E-Verify Participation Poster
Du hast Lust auf eine Karriere in einem Konzern, aber möchtest dennoch nicht auf eine entspannte Du-Kultur und ein wertschätzendes Umfeld verzichten? Daneben brennst Du für den digitalen Wandel und die neuesten Technologien?
Dann bist Du bei uns genau richtig!
Analyse und Identifikation von Kundenbedarfen im Bereich SAP Customer Experience (CX) gemeinsam mit deinem Team
Entwicklung von Lösungskonzepten für Integrationsszenarien auf Basis von SAP Integration Suite in enger Abstimmung mit dem Kunden
Umsetzung von Partner-, Shop- oder Systemanbindungen sowie kontinuierliche Weiterentwickelung der Schnittstellen- und Systemlandschaften unserer Kunden
Eigenverantwortliche (Teil-)Projektleitung inkl. der Planung, Koordination und Durchführung unserer agilen Projekte
Gestaltung des Produkt- und Leistungsportfolios im Bereich Business Integration
Abgeschlossenes Studium der Informatik, Wirtschaftsinformatik, Wirtschaftsingenieurwesen oder vergleichbares, gerne auch Ausbildung im IT Bereich oder relevante Berufserfahrung
Leidenschaftlicher SAP Integration Suite Entwickler oder Technologie-Spezialist
Kenntnisse im Bereich SAP CX und SAP ERP bzw. S/4 HANA machen es Dir einfach, mit Deinen Kollegen aus der Prozess- und Modulberatung eine gemeinsame Sprache zu finden
Prozesskenntnisse im Bereich kaufmännischer Geschäftsprozesse
Kundenorientiertes Denken und selbstständiges Arbeiten sowie zielorientierte Arbeitsweise
Erfahrungen als Teamplayer und Freund agiler Entwicklungsmethoden
Sehr gute Deutsch- und Englischkenntnisse
THE BEST OF ICT WITH A HUMAN TOUCH – Getreu unseres Mottos erfährst du von Tag eins an Wertschätzung für deine Arbeit.
Wir leben den Teamgedanken – mit viel Gestaltungsfreiraum, kurzen Entscheidungswegen, flachen Hierarchien, einem eigenverantwortlichen Arbeitsbereich, einer klaren Vision für die Zukunft und garantiert mit viel Spaß bei der Arbeit!
Unsere Du-Kultur und das Prinzip der offenen Türen gehören zu unserem Miteinander – bei Fragen kannst du dich jederzeit an deine Führungskraft oder deine Kolleg:innen wenden.
Beteiligung am konzerneigenen Aktienprogramm, inklusive Bezuschussung von Gratisaktien und Förderung der betrieblichen Altersvorsorge
Unser Herz schlägt für unsere Kunden und dafür, deren (SAP-) Geschäftsprozesse voranzubringen
Du wirst einen großen Impact auf Deine herausfordernden Aufgaben und Projekte haben
Es gibt vielseitige Entwicklungsmöglichkeiten und Karriereperspektiven für Absolventen, Young Professionals und berufserfahrene IT-Experten (gn)
Wir bieten einen großen Gestaltungsspielraum und flexible Arbeitszeiten
Wir haben gemeinsam Spaß auf zahlreichen Veranstaltungen und Events
Wir stellen einen attraktiven Firmenwagen sowie moderne IT-Ausstattung, bieten E-Bikes, Gesundheitsangebote, verschiedene Mitarbeiterrabatte und Annehmlichkeiten wie kostenlose Getränke und frisches Obst am Arbeitsplatz, u.v.m.
Die Unternehmensgruppe Axians in Deutschland ist Teil des globalen Markennetzwerks für ICT-Lösungen von VINCI Energies. Mit einem ganzheitlichen ICT-Portfolio unterstützt die Gruppe Unternehmen, Kommunen und öffentliche Einrichtungen, Netzbetreiber sowie Service Provider bei der Modernisierung ihrer digitalen Infrastrukturen und Lösungen. In den beiden Bereichen Informationstechnologie (IT) und Telekommunikationsinfrastruktur (TI) stärkt Axians seine Position als zuverlässiger Generalunternehmer für ganzheitliche Digitalisierungslösungen und den zügigen Ausbau von Glasfaser- und Mobilfunkinfrastrukturen, auch im Bereich der Schienen- und Verkehrswege. Dabei sorgen Berater:innen, Entwickler:innen, Techniker:innen und Monteur:innen dafür, das Leben der Menschen zu verbessern - etwa durch Cloud- und Data-Center-Infrastrukturen, Cybersicherheit, Unternehmens- und Breitbandnetze, Digital Workspace Lösungen, Managed Services sowie führende Software für Abfallwirtschaft, Schüttgutindustrie, technischen Service und öffentliche Verwaltung.
**2024: 685 Millionen Euro Umsatz // 3225 Mitarbeitende // 65 Standorte
Deine Bewerbungsunterlagen kannst Du jederzeit auf unserer Karriereseite über den Button „Jetzt Bewerben“ hochladen.
Du hast noch Fragen, möchtest mehr über die offene Stelle, Deine Karrieremöglichkeiten oder unsere Benefits erfahren?
Unsere Ansprechpartnerin Farina Wiersig steht Dir gerne zur Verfügung:
E-Mail: [email protected] / Tel: / Mobil: +49 173 7203762
Wir freuen uns auf den weiteren Austausch mit Dir.
*Agenturen, Personaldienstleister oder vergleichbare Anfragende bitten wir ausdrücklich, von der unaufgeforderten Zusendung von Profilen und Anfragen zu einer möglichen Zusammenarbeit abzusehen. Wir arbeiten derzeit nicht mit externen Dienstleistern im Rahmen der Rekrutierung zusammen. Initiativvorstellungen erfolgen auf eigenes Risiko bzw. werden nicht weiter verfolgt und kommentarlos gelöscht. Wir bitten um Ihr Verständnis.
anywhere in the worldfull-time
This is a remote position.
NuxGame is a leading technology company in the iGaming industry, providing innovative solutions that transform online gaming. Our platform powers operators with robust tools, ensuring seamless integrations and operations. We are embarking on a new project to build a cutting-edge CRM service that will revolutionize how operators engage with users, enabling personalized communication and dynamic user segmentation across multiple channels.
We are seeking an experienced Product Manager to lead the development of a comprehensive CRM system. This role requires expertise in refactoring basic systems and creating scalable solutions from scratch. You will be responsible for the MVP design, creating a backlog, and expanding the team to build a fully integrated, API-driven service that can scale to meet the needs of our platform.
The ideal candidate will have experience with journey builders, a deep understanding of handling complex multi-condition scenarios in the condition builder, and the ability to manage high-load messaging systems. You will work to build a highly scalable service integrated into the NuxGame platform.
Requirements
Key Responsibilities:
Segmentation Service Development
Refactor and Expand Segmentation Capabilities: Transform the platform’s basic segmentation system into a powerful, data-driven segmentation engine. The initial segmentation will be based on profile information, but you will expand it to include user behavior, geographic location, transactional history, and other data points, allowing operators to create detailed user segments for marketing and engagement purposes.
Custom Segment Creation: Build a flexible interface to allow operators to create custom segments based on predefined criteria (e.g., user behavior such as frequent bettors, transactional history like large deposits, or GEO preferences).
Real-Time Data Integration: Integrate the segmentation engine with the data warehouse (ClickHouse) to ensure real-time updates and data processing, continuously reflecting current user behavior and preferences.
Personalized Content Delivery via CMS: Integrate the segmentation engine with the CMS to allow operators to display personalized content such as game recommendations, promotions, and payment methods. For example, users from different GEOs may see localized content, while high-value users can receive tailored offers.
Condition Builder Implementation
Flexible Condition Builder: Design a condition builder that allows operators to set up automated workflows and triggers based on user behavior, actions, and system events. The builder must support multi-condition workflows, allowing operators to define complex conditions such as "if a user deposits over $500 and places three bets within an hour, trigger a high-value bonus."
Handling Complex Conditions and Corner Cases: Design the condition builder to handle various corner cases in multi-condition workflows, ensuring that the system remains stable under complex rules and high usage. Implement UX best practices to simplify condition setup for users, minimizing errors and reducing complexity.
Backend and Frontend Event Integration: Ensure seamless integration of backend events (e.g., deposit actions, KYC updates) and frontend events (e.g., user clicks, page navigations) into the condition builder. These events will trigger personalized notifications, actions, and content delivery.
Risk Management & Scalable Rule System: Implement a scalable rule system that can handle a large number of conditions without performance degradation. Proactively address potential risks and edge cases that may arise in complex, multi-condition workflows.
Message Center Refactoring and Expansion
Omnichannel Messaging Hub: Refactor the current message center into a robust omnichannel messaging hub, supporting multiple communication channels such as SMS, email, push notifications, and third-party services (e.g., WhatsApp, Telegram). This will allow operators to engage users across their preferred channels.
Event-Driven and Scheduled Messaging: Ensure the message center supports both event-driven and scheduled messaging, with capabilities to handle high-load scenarios. Build systems that can efficiently process real-time event-based notifications (e.g., transaction completions) and handle time-sensitive scheduled messages (e.g., promotions or reminders).
High-Load Planning and Performance Optimization: Design the system to handle high loads, ensuring it can scale to support millions of users and high volumes of event-based notifications. Plan for peak usage scenarios, optimizing delivery times for both event-based and scheduled messages.
Message Template Constructor: Build a dynamic template constructor to allow operators to create reusable message templates that support personalization through dynamic fields (e.g., user names, deposit amounts, or loyalty tier).
Performance Tracking and Optimization: Develop performance tracking tools to monitor delivery rates, user engagement, and conversion metrics. Use these insights to optimize messaging strategies, ensuring high performance under all usage conditions.
Team and Product Development
Backlog Creation and MVP Definition: You will define the MVP for the CRM service and manage a detailed backlog, prioritizing key features such as segmentation, condition building, and messaging. The MVP should deliver immediate value while laying the groundwork for scalability.
Team Expansion and Leadership: As the product evolves, you will expand the CRM team, working with backend and frontend developers, UX designers, and data engineers. You will manage cross-functional teams and ensure the roadmap aligns with business objectives.
- Stakeholder Communication: Act as the main point of contact for internal and external stakeholders, ensuring alignment on product goals and timelines. You will work closely with engineering, marketing, and customer success teams to ensure the successful delivery of the CRM service.
Benefits
What we offer:
Working hours from 09:00/10:00 to 17:00/18:00 (Mon-Fri);
Possibility of remote work format;
Interesting work in successful projects;
Timely payment of salaries, official employment, and 24 days of
vacation;
Corporate training;
A friendly team and a pleasant atmosphere without pressure, stress, and other harmful things.
We believe in the importance of unlocking the inner potential of each team member, we have an open and democratic system of work organization.
We are waiting for you on our team!
anywhere in the worldfull-time
We are seeking an experienced proactive manager and leader for our Customer Success team to help shape the next version of Customer Success at Tiller, integrating AI tools, building proactive customer education, and growing deeper product collaboration.
The ideal candidate brings a deep understanding of customer success in a B2C SaaS environment, a passion for personal finance, and the ability to manage, evolve, and optimize both support processes and our broader customer success strategy in a fast-changing landscape.
Success
Ensure new and existing customers successfully onboard with Tiller’s services and make meaningful steps towards financial clarity. Deliver effective, efficient support that customers rave about. Proactively facilitate trial-to-paid conversion, strengthen retention, and continuously improve the customer journey.
Key Responsibilities
- Customer Onboarding & Education:
- Design, iterate, and optimize educational resources (help center content, Intercom campaigns, videos, webinars, and AI) to help customers onboard and retain, all rooted in a Jobs To Be Done framework.
- Ensure Customer Success is actively present in the Tiller Community forums, answering questions, sharing resources, and fostering engagement.
- Team Management:
- Recruit, coach, and retain a high-performing Customer Success team that reflects Tiller’s mission and values as the front line with customers.
- Oversee day-to-day operations, ensuring timely, effective resolution of customer inquiries and issues.
- Develop and refine support processes to leverage AI, improve efficiency, and boost customer satisfaction.
- Ensure escalated customer issues are resolved effectively through coordination with the CS team, product, and engineering.
- Metrics & Reporting
- Success is measured by faster onboarding, higher adoption, stronger retention, and advocacy.
- Report on key metrics related to customer success and the efficacy of onboarding and educational experiments and processes.
- Customer Engagement
- Proactively engage with and interview customers to understand their needs and share learnings with product, marketing, and engineering teams.
- Identify opportunities for upselling and cross-selling additional features that align with customers’ goals.
- Team Collaboration:
- Share customer success insights that provide context to the rest of the Tiller team so they can do their jobs most effectively.
- Provide structured customer insights with the product team to directly influence features and roadmap.
Qualifications
- Proven experience in a Customer Success Manager role, preferably within a B2C SaaS environment to drive engagement, retention, and customer growth.
- Comfortable experimenting with AI-assisted workflows and evolving processes.
- Experience managing and developing a Customer Success team, with a strong understanding of support processes and best practices.
- Strong understanding of personal finance, budgeting, and using spreadsheets for financial management.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust across erse customer groups.
- Analytical mindset with the ability to interpret data and translate insights into actionable strategies.
- Hands-on experience with Intercom, including automating workflows and managing messaging campaigns
- Self-motivated, highly organized, and able to work effectively in a remote environment.
- Flexible and creative thinker with experience building and executing engagement strategies from customer journey maps.
Why Tiller?
- Mission-Driven: Be part of a team that is passionate about helping people take control of their financial lives. Hear about Tiller in our team's own words: https://tiller.com/about/careers/#video
- Growth Opportunities: We support our team members’ career development and offer opportunities for growth within the company.
- Collaborative Environment: Work with a talented and supportive team that values innovation, creativity, and continuous improvement.
- Remote-First Culture: Work anywhere with the flexibility to balance work and life.
How to Apply
If you’re excited about helping people achieve their financial goals and have the skills to drive customer success, we’d love to hear from you!
Please apply by filling out an application here.
$157k – $227kcustomer success
Airtable is hiring a remote Engagement Manager. This is a full-time position that can be done remotely anywhere in the United States.
Airtable - Build powerful work apps, without coding.
anywhere in the world
MDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose - where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won't just make calls - you'll make a difference.
For over 33 years, the nation's most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we're one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
- Receive in-depth training.
- Be assigned to one of four MDS "Teams" that calls on behalf of a set of MDS clients.
- Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
- Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
- Secure financial gifts from donors and prospective donors on behalf of our clients.
- Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
- 1 year or more of successful outbound telemarketing experience
- Dedicated wired internet connection
- A quiet place to work at home free from normal household interruptions
- Basic computer skills.
- A commitment and enthusiasm to the charitable and non-profit causes we represent.
- A willingness to learn.
- Persistence
Benefits of joining MDS:
- $15-$16 per hour for 40 hours shifts (depending on schedule).
- Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
- Paid break time.
- Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
- Paid time off.
- The opportunity to transition to working from home after you have established yourself in the call center.
- The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.
MDS Communications is a faith-based company rooted in Christian values. While we don't require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world -both through our work and how we treat one another. Because God loves redemption stories, we're proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Job Title: Spanish Bilingual Customer Service Representative
Company: VXI Global SolutionsLocation: Remote (Work from Home) - California Residents OnlyJob Type: Full-Time (40 hours/week)Hourly Rate: $16.50/hour plus $1.00 language premiumWe are looking to hire a talented Spanish Bilingual Customer Service Representative - to join our passionate team at VXI Global Solutions.
Are you curious, motivated, and forward-thinking? At VXI Global Solutions, you'll have the opportunity to work on some of the most challenging and relevant financial services and technology issues. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and, above all, fun.
About Us
At VXI Global Solutions, we're a passionate team dedicated to tackling some of the most challenging financial services and technology issues. We foster an open, collaborative, entrepreneurial, and fun work environment where ersity and innovation thrive. Every customer interaction is an opportunity to delight, engage, and inspire.
What You Will Do
As a Spanish Bilingual Customer Service Representative, you will take Inbound calls from existing customers, addressing inquiries about the program and troubleshooting issues with their online portal. We provide exceptional Customer Service through inbound phone calls daily, focusing on first-call resolution. Hands-on training is provided, with ongoing refreshers as processes and procedures change.
- Serve as the primary contact for customers via inbound phone support in Spanish and English.
- Troubleshoots customer problems, identifies the root cause of the problem and uses tools and resources appropriately to determine a resolution
- Meets standards of the job, such as quality standards, adherence to schedule and average handle time
- May provide guidance and mentoring to less experienced associates
- Perform other related duties as assigned.
What You Bring
- High school diploma or GED required.
- Minimum 6 months of customer service experience.
- Ability to navigate multiple screens and multitask efficiently.
- Excellent communication skills.
- Willingness to learn and receive feedback.
- Proficiency with computers, including Microsoft Office Suite.
- Ability to adapt to new technologies quickly.
- Typing speed of 25 WPM with 95%+ accuracy.
- Comfortable appearing on live video calls in a distraction-free workspace.
- Ability to work independently and collaboratively in a team environment.
Work with us, and you'll enjoy the following
- $16.50/hour plus $1.00 language premium.
- Full-time, 40-hour workweek schedule.
- 100% paid training with ongoing refreshers.
- Optional medical, dental, vision, and life insurance benefits (effective after one full calendar month).
- Referral program: Earn $20 per paycheck for every referral hired, with no cap!
- Discounted cell phone plan via T-Mobile: $25/month for unlimited talk, text, and data. Up to 5 lines available.
- Opportunities for professional growth and advancement.
- The convenience and benefits of 100% remote work-save time, money, and reduce environmental impact.
What Remote Life With VXI Requires
- Internet access via cable or fiber provider.
- Minimum upload speed: 5 Mbps.
- Minimum download speed: 10 Mbps.
- Ethernet connection to internet source required.
- Dedicated, secure office space with no visible monitors to outsiders.
- Quiet environment where customer conversations cannot be overheard.
Important Notice
This position is open to California residents only.
Equal Opportunity Employer
VXI Global Solutions is committed to ersity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected status as defined by law. Hiring decisions are based solely on qualifications, merit, and business needs.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
customer successnon-tech£95k – £112k
Apollo is hiring a remote Senior Customer Success Manager - UK. This is a full-time position that can be done remotely anywhere in the United Kingdom.
Apollo - We help developers build great apps.
cryptoeduteaching
Who Are We?
Decentralized Masters is at the forefront of DeFi education globally. In just two years, we have grown from a pioneering pair of co-founders to over 75 dedicated professionals. Today, we are recognized as one of the fastest-growing enterprises in the sector, with industry insiders predicting our evolution into a unicorn company by 2030. Operating on a bootstrapped model, we are on track to achieve an impressive $50 million in revenue this year alone.
Our Impact
While our growth has been remarkable, we take even greater pride in the success of our clients. To date, we have empowered over 2,000 investors to break into the DeFi world. At Decentralized Masters, we don’t just offer education; we cultivate a powerhouse of knowledge combined with an engaging community, innovative technology, and a team of leading DeFi and blockchain experts. Our commitment is to deliver unparalleled resources designed for long-term success in the world of DeFi and Web3, ensuring our members not only safeguard but also enhance their financial future.
Our Vision
Our goal is to create the largest and most influential DeFi ecosystem the world has ever seen, starting with becoming the gold standard in DeFi education. This vision is ambitious, transformative, and poised to change the landscape of digital finance.
Are You Ready?
This is more than just a job; it’s an opportunity to shape the future of Web3 technology and education. Are you ready to be part of our vision to redefine what’s possible in DeFi and beyond? Apply below, and let’s explore this journey together.
Check us out here: https://www.decen-masters.com/
What will you be doing?
Decentralized Masters is hiring a DeFi Analyst and Educator for long term employment who has an obsession with customer success, is eager to take massive action and lead. This is a ground floor opportunity at a DeFi educational platform. You will be working directly with the Director of Education, Product Manager and other analysts/mentors on a daily basis.
- Lead 10 or more hour long live sessions per week teaching DeFi concepts from beginner to advanced students
- Take responsibility, support and track the success of approximately 400 students per 6 months
- Explain complex DeFi and crypto concepts in a ELI5 manner
- Create research reports of various crypto projects
- Share your knowledge of DeFi and crypto projects with the community
- Write 2 short articles per week about DeFi, tools, projects, ecosystems and news
- Create video content and loom recordings about various topics as needed.
- Perform trading/technical and on-chain analysis to evaluate investments and identify trading opportunities
What will you bring?
- Must be able to work EST time zone.
- Experience leading education initiatives, programs, etc.
- Experience in fast paced environments
- Strong exposure in the DeFi community and social media presence
- Must be a user of DeFi
- Comprehensive understanding of the crypto/blockchain space
- Excellent interpersonal skills
- Excellent emotional intelligence
- Excellent written and verbal communication skills in English and the ability to discuss and explain technical concepts, solutions and architectures in a simplified manner
- Extreme open-mindedness to new ideas with a mindset of continuous learning
What do we offer you?
- Competitive salary package - $40-108k based on your qualifications and experience
- Ability to earn commissions - no ceiling to your earning potential
- Full time/40 hours a week
- Unlimited PTO
- Flexible work schedule
- Team off-sites
- Young & dynamic culture with team members across 23+ countries
- Fully Remote with a very supportive team. You have the ability to work from anywhere in the world!
Salary and compensation
$40,000 — $100,000/yearDescription
• The successful candidate has experience building relationships with executive-level contacts, co-selling with channel partners, and is adaptable to changing or ambiguous environments. You must be highly results-driven, customer-focused, business savvy, and innovative at building internal and external relationships to help our clients transform their businesses!
• Collaborate with internal teams such as marketing, product, and customer success to ensure customer satisfaction.
• Mobilize and collaborate across a broad account team to create visibility with target accounts, drive engagement of target prospects at both the inidual contributor and executive level, and move these accounts through the sales process.
• Constantly generate pipeline through ever-evolving techniques, tools, product demonstrations, field marketing initiatives, trade shows, and top-tier channel partners.
🎯 Requirements
• At least 1 years experience B2B / Account Management Experience.
.Experience providing multiple -Channel Support Preferred (Phone , Chat ,Email ,Web etc )
• Able to manage own accounts through Video Congercing and emails etc.
Highlight proficiency in CRM tools for account management and performance tracking
.Knowledge in CRM tools ( Preferred )
CRM expertise
- CRM (Customer Relationship Management)
- CRM Tools/CRM Software
- Salesforce, HubSpot, Sansan, Zoho, Pipedrive (Specify if a particular CRM is preferred)
- CRM Utilization/Extensive CRM Utilization
- CRM Strategy/CRM Implementation
•Extensive experience utilizing a CRM to managed account opportunities and correlate key performance metrics.
•An ‘in the field’ mentality leading you to meet customers & prospects face to face wherever possible and capable of working in a Virtual First environment.
•Japanese and English Fluency: Specify fluency in both Japanese and business-level English
CONTACT HR @ sana @sanasearchinternational.com / [email protected]
SANA @ 7065126218
Shariq @ 9250383253
SALARY WILL BE DISCUSS DURING INTERVIEW
INTERESTED APPLICANT
JUST SEND:
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no fees no charges
full-time
POS-P248
Your Role at HubSpot
As a Senior Mid-Market Account Executive at HubSpot you will be engaging directly with small to medium sized businesses, helping them to grow. You will use proactive and inbound selling strategies to find and close new business, and increase the customer's usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them.
Responsibilities of a Senior Account Executive:
- Develop and be responsible for your own annual, quarterly and monthly territory business plan
- Find new prospects from both inbound and self-sourced leads
- Run qualification calls with C-level executives and department leaders
- Close both new business and install base at or above quota on a monthly cadence
- Sell through internal champions to multiple stakeholders, as well as directly to C -level
- Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced
- Run online and occasionally in person product demonstrations
Role requirements:
- 4-5 years in a quota carrying role
- Professional fluency in English and in French
- Experience in a complex selling environment
- Have presented and pitched to C-level executives on a business change
- Management of monthly and annual pipeline as well as proven accuracy in forecasting
- Goal orientated with track record of overachieving on monthly & annual targets
- Trained and/or certified in a standardised sales method (E.g. Sandler)
Who excels in this role? Top performers will demonstrate:
An understanding of how businesses grow, and confidence advising C-level executives on growth strategies
Genuine curiosity about business and technology
A growth mindset and a habit of seeking feedback for self development
High performance in areas outside of professional work (E.g hobbies, side business, sport, creative)
Having taken on additional responsibility in a team environment (E.g coaching, mentoring, team projects)
*What are some of the benefits of working at HubSpot?**
Generous remuneration and stock units
Interactive employee training and onboarding
Health coverage for you and your family
Amazing colleagues to learn from and enjoy company social outings, parties, and events
Please note: This is a role that we hire on an ongoing basis throughout the year. If you choose to apply for this role, your information will be reviewed by our recruiting team and we will reach out to you if your background matches an opening at this time or in the future.
About Us:
VivSoft is an emerging technology company specializing in Cloud, Enterprise DevSecOps, AI, and Digital Customer Experience to drive mission-enabling digital transformation. We build mission-focused, scalable solutions through a erse team of strategists, engineers, and designers experienced in high-performance software and AI factory accelerators. At VivSoft, you'll lead high-impact federal proposals that shape mission-critical solutions in cutting-edge fields like DevSecOps, AI, and Cloud technologies.Key Responsibilities:
- Serve as the primary point of contact for customers, ensuring strong, consistent, and proactive communication.
- Manage and resolve escalations, ensuring customer issues are addressed promptly and satisfactorily.
- Oversee the development and tracking of customer performance objectives, metrics, and service level agreements (SLAs).
- Collaborate with internal teams to ensure customer requirements are understood and met.
- Monitor and assess customer satisfaction and engagement, implementing improvements as necessary.
- Utilize project management tools and techniques to oversee IT service delivery and customer-centric projects.
- Facilitate change management initiatives aligned with organizational goals and customer expectations.
- Prepare reports, presentations, and documentation for internal and external stakeholders.
Minimum Requirements:
- Minimum five (5) years of experience in customer relationship management (CRM) roles.
- At least ten (10) years of combined experience in industry, government, and/or consulting with a focus on customer relations.
- Proven experience in IT project management using various Microsoft tools.
- Solid understanding and hands-on experience in managing information technology services and strategies.
- Proficiency in analytical tools such as Microsoft Excel and Microsoft Access.
- Strong skills with the Microsoft Office Suite, including Word, PowerPoint, and SharePoint.
- Demonstrated experience and knowledge in organizational change management standards.
Preferred Qualifications (Optional):
Certification in project management (e.g., PMP, PRINCE2).
Experience with CRM platforms and customer service tools.
Prior experience in public sector or government contracts.
*Benefits:**
Comprehensive Medical, Dental, and Visions Plans (Healthcare benefits are 100% employer-paid for employees only)
Life Insurance
Paid Time Off (Flexible/Combined PTO, Bereavement Leave, 11 Company Paid Holidays)
401K Retirement Plan with employer match
Professional Development Training Reimbursement
Flexible/remote work sched
full-time
We are looking for Veeva Consultants with life science and other industries to implement, configure, and optimize Veeva's cloud-based software solutions, primarily focusing on the Vault platform. They act as a bridge between the business requirements of the client and the technical capabilities of Veeva, ensuring successful system implementation and adoption.
No third parties and W2 only can be considered
Your responsibilities include, but are not limited to:
- Use your extensive knowledge of CRM applications, Salesforce Platform and Veeva CRM suite to define both the high-level architecture and detailed solution design of our applications
- Coach/guide technical design experts and developers on their daily activities, acting as the main technical point of contact for CRM solutions
- Design and implement process to build harmonized global (core) solutions to be deployed in multiple salesforce environments, define core application rules and best practices, solve conflicts between core solutions VS local deployments
- Stay open-minded and curious about new technologies and trends, while making sure that the company is getting the right value from the current and new solutions/technologies being considered for adoption
- Liaise with our partners (software vendors, system integrators, service providers) for the continuous evolution of our solutions, bringing both continuous and disruptive innovations to the table
- Evaluate different data integration patterns and propose/recommend the right solutions for each case
What you’ll bring to the role:
- 7+ years of experience designing and implementing Veeva-based solutions, in a multi-country / multi-org environment.
- Hands-on experience as main solution design / architecture role for CRM implementations
- Extensive experience on:
- GDO / CORE models for CRM applications
- Salesforce metadata API or SFDX based deployments, Salesforce metadata packaging, deployment troubleshooting
- Configuring / customizing Veeva CRM software package in Salesforce environments
- Veeva CRM data model, broad knowledge of the different solution areas (MCCP, DCRs, Product Metrics, Consent Management, Approved E-mail, Event Management and other modules)
- Working with Pharmaceuticals or Life Sciences is a MUST
- Veeva Certification is a MUST
- Understanding of other Veeva solutions such as Vault (Promomats / Medcomms) and Align
- Very good communication and problem-solving skills; you like to work in agile methodology
- You have a strong understanding of other related technologies (SQL, SOQL, REST, SOAP, HTML5, JavaScript, etc.)
- You have experience with Product Development Lifecycle and DevOps tools like Azure DevOps, GIT, Jenkins, JIRA, etc.
- You can work independently, proactive identify challenges, and be accountable
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service and Sales Representative working remotely in Tempe, AZ, you'll be a part of bringing humanity to business. this role, you'll grow your car
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Spanish-English Bilingual Customer Service and Sales Representative working remotely in Connecticut, New Hampshire, or Maine you'll be a part of bringing humanity to busines
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Spanish-English Bilingual Customer Service and Sales Representative**working remotely in Tempe, AZ**, you'll be a part of bringing humanity to business.
anywhere in the worldfull-time
What will you get to do in this Small Business UKI Account Executive role?
As an Account Executive at HubSpot, you use inbound selling strategies to find new business and help them grow using HubSpot software. You benefit from inbound leads and partner with Business Development Reps to research prospects and create outreach strategies. You run online demos of the HubSpot software and successfully sell the HubSpot value proposition. Your target clients will largely consist of small and mid-sized businesses. This position would be based out of your home office working in an inside sales model, and it is a full closing role.
We are actively hiring for a Small Business Account Executive; candidates are eligible to be office, flex or remotely located in the United Kingdom based on inidual preference! Please check out this article for more context: The Future of Work at HubSpot: How We're Building a Hybrid Company.
What are the responsibilities of a Small Business UKI Account Executive?
In this role, you will get to:
- Quickly identify challenges that our prospective customers face and discover the best inbound marketing solutions for their business
- Consistently close new business at or above quota level
- Nurture relationships with highly qualified opportunities at small and mid-sized companies
- Build relationships with prospects and internal stakeholders to grow new business
- Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced
- Help shape the future of HubSpot's mission with your perspectives, ideas, and skills
What are the role requirements?
- Candidates must be based in the United Kingdom to be considered for a remote opportunity
- 1 year of Closing Sales experience
- Fluency in English
- Unmatched consultative selling and closing skills
- Accurate forecasting and pipeline management
- Track record of being a high performer (e.g. over quota, President's Club)
- A sharp focus on your goals and a strong approach for achieving them
Who excels in this role?
Top performers in the Account Executive position usually have:
Strong communication, time management and adaptability in order to be set up for success remotely
Experience working in a high-growth, "scale up" environment
Passion for helping businesses grow and curiosity about the tech industry
Humility and enthusiasm in their work
*What are some of the benefits of working at HubSpot?**
Generous remuneration and stock units
Interactive employee training and onboarding
An education allowance up to €4,000 per annum
Pension
Health Insurance
Life Assurance (x4 times your annual salary)
Long term illness cover
Free breakfast and lunch catered on-site
25 days holidays
On-site gym and fitness workshops
Amazing colleagues to learn from and enjoy company social outings, parties, and events
Interested in learning more about our Remote Program? Learn more here!
#LI-WQ1
We know the__confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.
We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.
Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.
Explore more:
By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.
Company Description
Welcome to the good side of tech 👋
You might have heard about us, but with a different name: Doctoralia. It all started 12 years ago, when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: wanna join us in the next step of making the healthcare experience more human?
Docplanner at scale
We are leaders in 13 countries so far, and more than 100 million patients trust us every month. almost 300.000 specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management, and One Peak Partners. And yet, employing over 2.700 people all over the globe, we managed to keep the startup mindset we started with over 10 years ago.
How does Docplanner Tech fit here?
At Docplanner Tech we are a erse group of almost 400 people working in Engineering, Data, and Product teams. We are responsible for building the product for all locations. Many of us have been here for over 5 years, yet we still welcome each new person with great joy and excitement.
We could tell you about us, but we will let our reviews on Glassdoor speak for themselves. In case you’d like to see how it feels to be 100% yourself at work, here’s a video of us.
And why should you join us?
Because it feels good to tell your family and your friends how you made the world a little bit better. You go to bed knowing that what you do matters, and that your talents align with your beliefs.
We want to make the healthcare experience more human, and that starts with you being you. We believe that taking the ersity of human experience into account makes a better healthcare experience for all . We’re not just different: we embrace ersity. We will encourage you to come to work your whole self, and that includes not coming to the office at all if you prefer not to, as we're 100% remote-friendly.
Job Description
About the team
- Our team consists of backend engineers, frontend engineers, and product specialists.
- We work on the back office projects that support the company's daily activities.
- We are responsible for managing sales processes, handling various sales channels, configuring products, issuing invoices, processing payments, and managing vindications. We also handle integration with external marketing and sales systems, which allows us to optimize campaigns and enhance sales effectiveness.
- In addition to these tasks, we are focused on addressing our technical debt and refactoring legacy code to improve system performance and maintainability.
How would you be impacting our mission?
- Your day-to-day work will be focused on creating new and maintaining existing PHP applications.
- We expect you to bring in some innovative ideas to the team, share your knowledge, and support us in solving our daily challenges.
Why should you join the team?
- The team is highly cohesive and has a friendly atmosphere. We often meet for team-building events, which strengthen our relationships and facilitate cooperation.
- We highly value honesty, directness, and mutual trust within the team. Together, we maintain a positive work environment, mutual support, and professional growth.
- Each of us loves to solve complex business problems, is passionate about using new technologies, supports each other in everyday work, and appreciates the spirit of teamwork and a sense of humor.
- We use an agile approach to deliver value to our customers (so no complaining about the "product people" -> we're a team :))
Qualifications
What experience and skills do you need to do a great job in this position?
- You have 3+ years of experience as a PHP developer
- You have a solid understanding of Object Oriented Programming principles (SOLID, GRASP, YAGNI, DRY, etc) and good knowledge of PHP (7.4/8.2) and Symfony (3.3/6.4).
- You are familiar with (and preferably worked with) tools such as GIT, ELK Stack, DataDog, RabbitMQ, Symfony Messenger, MariaDB, GitHub Actions, Docker, and Redis.
- You have experience in application monitoring, including analyzing logs and resolving issues
- You are used to working in an Agile, high-autonomy environment
- You can communicate in English – both spoken and written - min. B2 level
- You are open to receiving and giving valuable feedback
- You continuously seek innovations and improvements while understanding the business perspective
Nice to have
- You have experience in developing solutions related to CRM applications (you worked with invoices, payments, etc)
- You have experience with distributed architecture, asynchronous processes, and APIs
- You work with tools such as Kubernetes and AWS Services
Additional Information
Let’s talk money
A salary adequate to your experience and skills.
Flexible remuneration and benefits system via Flexoh, which includes: restaurant card, transportation card, kindergarten, and training tax savings;
Share options plan after 6 months of working with us.
True flexibility and work-life balance
Remote or hybrid work model with our hub in Barcelona;
Flexible working hours (fully flexible, as in most cases you only have to be on a couple of meetings weekly);
Summer intensive schedule during July and August (work 7 hours, finish earlier);
23 paid holidays, with exchangeable local bank holidays;
Additional paid holiday on your birthday or work anniversary (you choose what you want to celebrate).
Health comes first
Private healthcare plan with Adeslas for you and subsidized for your family (medical and dental);
Access to hundreds of gyms for a symbolic fee in partnership for you and your family with Andjoy;
Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling.
Keep growing with us
- Free English and Spanish classes.
We promote and embrace equal opportunities in our hiring process, and also every day at work. When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference. If you require additional support in your recruitment process, we kindly encourage you to let us know. Behind those words you’re reading, there’s a person (hi!) who already helped a candidate by adapting the interviews, and now we’re lucky to have this person with us. So, even if you’ve never asked for it before, may this serve as a sign that, now, you can do so. We can only truly be equal if we adapt to each other.
“We believe all humans, in all their beautiful ersity, should have equal rights, dignity and respect. Period.” Mariusz Gralewski, CEO
admincustomer representativecustomer servicedata entrysales
DO NOT SUBMIT YOUR INFORMATION IF YOU ARE NOT CURRENTLY LIVING IN THE UNITED STATES OF AMERICA. We will automatically delete any CV/Resume that is not from the United States.
My name is LANCE BRIDGES, Business Owner, MasterCraft Luxury Boating Co.
We are seeking a Virtual Assistant to provide administrative support to our team while working remotely. You will handle administrative projects and deliver high-quality work under minimal supervision.
You are required to have experience in fulfilling various administrative tasks٫, including answering emails٫, scheduling meetings, and making travel arrangements. A strong Internet connection is required٫, along with experience using communication tools like Skype.
Virtual Assistant responsibilities:
- Organize communication via emails and phone calls
- Provide customer service as first point of contact
- Organize meetings٫ travels and accommodations
- Manage contact lists and organize managers’ calendars
- Create and review customer spreadsheets and keep online records
- Conduct market research and report on the results
- Prepare presentations
- Help employees with their administrative queries
Virtual Assistant requirements:
- 2+ years' experience of working on a Virtual Assistant or other relevant position
- Significant experience with current technologies٫ like desktop sharing٫ cloud services and VoIP
- Good practical experience with word-processing software and spreadsheets٫ particularly MS Office
- Good practical experience with online calendars and scheduling٫ particularly Google Calendar
- Strong phone٫ email and instant messaging communication skills
- Strong organizational and time management skills
- High school diploma; additional qualification as an Administrator or Executive Assistant will be a bonus
Salary and compensation
$80,000 — $90,000/yearBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Spanish-English Bilingual Customer Service and Sales Representative working remotely, you'll be a part of bringing humanity to business. this role, you'll
Werde Partner der hey contact heroes und arbeite flexibel in spannenden Inbound-Projekten!
Du bist Freelancer mit Erfahrung im Kundenservice und möchtest Teil eines dynamischen Netzwerks werden? Wir suchen engagierte Partner innerhalb der EU, die uns in unseren Inbound-Kundenservice-Projekten unterstützen.
Aufgaben
Was dich erwartet:
- Vielfältige Projekte: Mitarbeit in innovativen Kundenservice-Projekten für spannende Auftraggeber.
- Flexibilität: Du arbeitest von deinem Standort aus – alles, was du brauchst, ist ein abgeschlossener Arbeitsplatz und eine stabile Internetverbindung.
- Eigenverantwortung: Als Freelancer bist du flexibel in deiner Zeiteinteilung und entscheidest selbst, wie du deinen Arbeitstag gestaltest.
Deine Aufgaben:
- Inbound-Kommunikation: Telefonische und schriftliche Bearbeitung von Anfragen – immer mit dem Fokus auf exzellenten Kundenservice.
- Lösungsorientiertes Arbeiten: Du beantwortest Kundenfragen, löst Probleme und sorgst für eine positive Kundenerfahrung.Professioneller Support: Du bist die erste Anlaufstelle für Kunden und arbeitest eng mit unseren internen Teams zusammen.
Qualifikation
Das bringst du mit:
- Standort: Du lebst im EU-Ausland oder hast vor demnächst auszuwandern?
- Erfahrung im Kundenservice: Du hast bereits als Agent oder in einer ähnlichen Rolle gearbeitet.
- Sprachkenntnisse: Du sprichst und schreibst Deutsch auf dem Niveau C1 oder C2 – klar, fehlerfrei und kundenorientiert.
- Kommunikationsstärke: Freundliches Auftreten, lösungsorientiertes Arbeiten und sichere Ausdrucksweise in Wort und Schrift.
- Technische Grundkenntnisse: Du bist sicher im Umgang mit gängigen Tools und Systemen, wie CRM- oder Ticketing-Systemen.Freelancer-Status: Du bist offiziell als Freelancer registriert und kannst innerhalb der EU arbeiten.
Benefits
Warum mit uns arbeiten?
- Partnerschaft auf Augenhöhe: Wir bieten dir spannende Projekte und eine langfristige Zusammenarbeit.
- Faire Vergütung: Transparent und an den Umfang deines Einsatzes angepasst.
- Unterstützung: Du bist Teil eines motivierten Netzwerks, das dir mit Rat und Tat zur Seite steht.Vielfalt: Bei uns erwarten dich abwechslungsreiche Projekte aus unterschiedlichen Branchen.
Interesse?
Dann melde dich bei uns! Sende uns eine kurze Beschreibung deiner Erfahrungen im Kundenservice und deine Kontaktdaten. Wir freuen uns, dich kennenzulernen und dich als Partner in unser Team aufzunehmen!
Let’s make customer service a shared success – gemeinsam mit den hey contact heroes!
$110kcustomer successnon-techprogram manager
Customer.io is hiring a remote Digital Customer Success Program Manager. This is a full-time position that can be done remotely anywhere in Americas.
Customer.io - Power automated communication that people like to receive.
Updated about 22 hours ago
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