Senior Upgrade Engineer

Job LocationsUS-Remote

Requisition ID

2025-36037

Category

Customer Service/Support

Company (Portal Searching)

FUJIFILM Healthcare Americas Corporation

Position Overview

The Senior Upgrade Engineer is responsible for performing upgrades for Fujifilm Healthcare Americas Corporation (HCUS) Medical Informatics (MI) products to all eligible sites. In addition will maintain necessary documents and process information regarding upgrades. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors, which may include customer impact, HCUS business priorities, and regulatory requirements. Normally receives little instruction on day-to-day work and general instructions on new assignments. Offers mentorship to new incumbents on technical and product knowledge and department operating procedures. To meet the needs of our customers, working outside of normal business hours and holidays is required.

Company Overview

At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.

But we don’t stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly.

Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. 

Job Description

Duties and Responsibilities:

• Perform remote and onsite assessments of customer’s systems.
• Understand technical solutions for HCUS MI products - Radiology PACS, Cardiology PACS, Mobility, EIS, and Synapse 3D.
  • Maintain current knowledge of interoperability of HCUS MI and 3rd party integrated products.
•  Employ expert level knowledge of all infrastructure areas that pertain to HCUS MI products.
  • Windows Server OS (2012/2016/2019/2022).
  • Server hardware components.
  • VCP level understanding of vSphere product suite - ESXi, HA/DRS concepts, SRM design.
  •  Oracle Dataguard / RAC.
  • Storage Infrastructure - SAN/NAS.
  • Disaster Recovery and Business Continuance concepts, the difference between the two, and Fuji's best practice guidelines. Help develop and maintain upgrade documentation for the overall process and versions.
• Continue improving upgrade processes with other departments.
• Determine and execute upgrade and migration methodologies, high-level project scopes, and for existing customer infrastructure changes (data migrations, hardware refreshes).
• Customer relations: Superior communication and interpersonal skills, excellent phone manner.
• Test new versions and functionalities of the company’s products with upgrade process.
• Deliver timely and accurate technical documentation to MI Upgrade teams.
• Provide technical support to customer base via telephone and on-site visits when necessary.
• Ensure proposed MI solutions align with overall goals and direction of the HCUS MI business.
• Collaborate with other internal and external groups on solving complex technical issues and developing innovative solutions.
• Assists in developing troubleshooting guides, bulletins, software files and similar resource on existing products.
• Maintain an expert working knowledge of current medical imaging products and related technologies by staying abreast with the latest industry / technology advances throug continuous education.
• Short notice and / or overnight travel, as required, to work on customer systems.
• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
• All other functions and or responsibilities that may be assigned by management.

Qualifications:

• Associate degree in computer science or related field, or equivalent work experience.
• Minimum of 4 years of related professional experience or comparable education and work experience.
• Advanced working knowledge of current network technologies.
• Ability to achieve results and meet goals in a fast-paced, team environment.
• Superior communication, organizational, and interpersonal skills, along with excellent phone manner.
• Ability to make independent decisions based on interpretation of technology data and product knowledge.
• Knowledge of Windows OS (Microsoft Server 2012, 2016, 2019, 2022), Linux Red Hat, Networking, TCP/IP and FTP protocols, SQL Server, and Oracle.
• VMWare Certification (Preferred).
• Familiarity with clinical data transfer protocols and interfaces (DICOM, HL7, XML, etc.).
• Thorough knowledge of at least two products (PACS, EIS, Mobility, Synapse 3D, Synapse CV, Synapse VNA and related services including workflow).
• Excellent analytical troubleshooting and configuration skills.
• Demonstrated ability handling internal IT concerns.
• Self-directed with excellent project management skills.
• Strong interpersonal, team building and leadership skills.
• Inquisitive and creative with good decision-making skills.
• Resourceful and thorough with a strong sense of urgency.

In addition to the above, employees are expected to:

• Promote teamwork and cooperative effort.
• Help train and give guidance to other Upgrade Engineers by shadowing projects and demonstrating upgrades to the latest version.
• Provide customers with the highest quality products and services.
• Understand and apply appropriate quality management.

Physical requirements:

The position requires the ability to perform the following physical demands and/or have the listed capabilities:

• The ability to sit up 75-100% of applicable work time.
• The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time.
• The ability to stand, talk, and hear for 75% of applicable work time.
• The ability to lift and carry up to ten pounds up to 20% of applicable work time.

This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day, up to 4 hours at a time. The employee must frequently lift and/or move items that weigh up to 50 pounds. The employee must be able to reach above their head to work on equipment that is on a desk, on the floor, or mounted to the ceiling, must also be comfortable on ladders. Ability to use hands to type and have the manual dexterity to manipulate hand tools such as screwdrivers, pliers, wrenches, etc.

Travel:

• Occasional (up to 25%) travel may be required based on business needs

In the event that COVID-19  vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.  

Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements. 

For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.

In compliance with the ADA Amendments Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via e-mail at [email protected].  Additionally, the affirmative program/plan is available for review upon formal request by employees and applicants for employment in the Human Resources office during regular office hours.

*  #LI-Remote

Title: Senior Upgrade Engineer

Location: US-Remote

Job Description:

Requisition ID: 2025-36037

Category: Customer Service/Support

The Senior Upgrade Engineer is responsible for performing upgrades for Fujifilm Healthcare Americas Corporation (HCUS) Medical Informatics (MI) products to all eligible sites. In addition will maintain necessary documents and process information regarding upgrades. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors, which may include customer impact, HCUS business priorities, and regulatory requirements. Normally receives little instruction on day-to-day work and general instructions on new assignments. Offers mentorship to new incumbents on technical and product knowledge and department operating procedures. To meet the needs of our customers, working outside of normal business hours and holidays is required.

At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.

But we don’t stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly.

Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. 

Duties and Responsibilities:

• Perform remote and onsite assessments of customer’s systems.
• Understand technical solutions for HCUS MI products - Radiology PACS, Cardiology PACS, Mobility, EIS, and Synapse 3D.
  • Maintain current knowledge of interoperability of HCUS MI and 3rd party integrated products.
•  Employ expert level knowledge of all infrastructure areas that pertain to HCUS MI products.
  • Windows Server OS (2012/2016/2019/2022).
  • Server hardware components.
  • VCP level understanding of vSphere product suite - ESXi, HA/DRS concepts, SRM design.
  •  Oracle Dataguard / RAC.
  • Storage Infrastructure - SAN/NAS.
  • Disaster Recovery and Business Continuance concepts, the difference between the two, and Fuji's best practice guidelines. Help develop and maintain upgrade documentation for the overall process and versions.
• Continue improving upgrade processes with other departments.
• Determine and execute upgrade and migration methodologies, high-level project scopes, and for existing customer infrastructure changes (data migrations, hardware refreshes).
• Customer relations: Superior communication and interpersonal skills, excellent phone manner.
• Test new versions and functionalities of the company’s products with upgrade process.
• Deliver timely and accurate technical documentation to MI Upgrade teams.
• Provide technical support to customer base via telephone and on-site visits when necessary.
• Ensure proposed MI solutions align with overall goals and direction of the HCUS MI business.
• Collaborate with other internal and external groups on solving complex technical issues and developing innovative solutions.
• Assists in developing troubleshooting guides, bulletins, software files and similar resource on existing products.
• Maintain an expert working knowledge of current medical imaging products and related technologies by staying abreast with the latest industry / technology advances throug continuous education.
• Short notice and / or overnight travel, as required, to work on customer systems.
• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
• All other functions and or responsibilities that may be assigned by management.

Qualifications:

• Associate degree in computer science or related field, or equivalent work experience.
• Minimum of 4 years of related professional experience or comparable education and work experience.
• Advanced working knowledge of current network technologies.
• Ability to achieve results and meet goals in a fast-paced, team environment.
• Superior communication, organizational, and interpersonal skills, along with excellent phone manner.
• Ability to make independent decisions based on interpretation of technology data and product knowledge.
• Knowledge of Windows OS (Microsoft Server 2012, 2016, 2019, 2022), Linux Red Hat, Networking, TCP/IP and FTP protocols, SQL Server, and Oracle.
• VMWare Certification (Preferred).
• Familiarity with clinical data transfer protocols and interfaces (DICOM, HL7, XML, etc.).
• Thorough knowledge of at least two products (PACS, EIS, Mobility, Synapse 3D, Synapse CV, Synapse VNA and related services including workflow).
• Excellent analytical troubleshooting and configuration skills.
• Demonstrated ability handling internal IT concerns.
• Self-directed with excellent project management skills.
• Strong interpersonal, team building and leadership skills.
• Inquisitive and creative with good decision-making skills.
• Resourceful and thorough with a strong sense of urgency.

In addition to the above, employees are expected to:

• Promote teamwork and cooperative effort.
• Help train and give guidance to other Upgrade Engineers by shadowing projects and demonstrating upgrades to the latest version.
• Provide customers with the highest quality products and services.
• Understand and apply appropriate quality management.

Physical requirements:

The position requires the ability to perform the following physical demands and/or have the listed capabilities:

• The ability to sit up 75-100% of applicable work time.
• The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time.
• The ability to stand, talk, and hear for 75% of applicable work time.
• The ability to lift and carry up to ten pounds up to 20% of applicable work time.

This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day, up to 4 hours at a time. The employee must frequently lift and/or move items that weigh up to 50 pounds. The employee must be able to reach above their head to work on equipment that is on a desk, on the floor, or mounted to the ceiling, must also be comfortable on ladders. Ability to use hands to type and have the manual dexterity to manipulate hand tools such as screwdrivers, pliers, wrenches, etc.

Travel:

• Occasional (up to 25%) travel may be required based on business needs

In the event that COVID-19  vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.  

Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements. 

For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.

In compliance with the ADA Amendments Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via e-mail at [email protected].  Additionally, the affirmative program/plan is available for review upon formal request by employees and applicants for employment in the Human Resources office during regular office hours.

#LI-Remote

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

Title: Senior Upgrade Engineer

Location: US-Remote

Requisition ID: 2025-36037

Category

Customer Service/Support

Company (Portal Searching)

FUJIFILM Healthcare Americas Corporation

Position Overview

The Senior Upgrade Engineer is responsible for performing upgrades for Fujifilm Healthcare Americas Corporation (HCUS) Medical Informatics (MI) products to all eligible sites. In addition will maintain necessary documents and process information regarding upgrades. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors, which may include customer impact, HCUS business priorities, and regulatory requirements. Normally receives little instruction on day-to-day work and general instructions on new assignments. Offers mentorship to new incumbents on technical and product knowledge and department operating procedures. To meet the needs of our customers, working outside of normal business hours and holidays is required.

Company Overview

At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.

But we don’t stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly.

Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. 

Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town. 

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

Duties and Responsibilities:

• Perform remote and onsite assessments of customer’s systems.
• Understand technical solutions for HCUS MI products - Radiology PACS, Cardiology PACS, Mobility, EIS, and Synapse 3D.
  • Maintain current knowledge of interoperability of HCUS MI and 3rd party integrated products.
•  Employ expert level knowledge of all infrastructure areas that pertain to HCUS MI products.
  • Windows Server OS (2012/2016/2019/2022).
  • Server hardware components.
  • VCP level understanding of vSphere product suite - ESXi, HA/DRS concepts, SRM design.
  •  Oracle Dataguard / RAC.
  • Storage Infrastructure - SAN/NAS.
  • Disaster Recovery and Business Continuance concepts, the difference between the two, and Fuji's best practice guidelines. Help develop and maintain upgrade documentation for the overall process and versions.
• Continue improving upgrade processes with other departments.
• Determine and execute upgrade and migration methodologies, high-level project scopes, and for existing customer infrastructure changes (data migrations, hardware refreshes).
• Customer relations: Superior communication and interpersonal skills, excellent phone manner.
• Test new versions and functionalities of the company’s products with upgrade process.
• Deliver timely and accurate technical documentation to MI Upgrade teams.
• Provide technical support to customer base via telephone and on-site visits when necessary.
• Ensure proposed MI solutions align with overall goals and direction of the HCUS MI business.
• Collaborate with other internal and external groups on solving complex technical issues and developing innovative solutions.
• Assists in developing troubleshooting guides, bulletins, software files and similar resource on existing products.
• Maintain an expert working knowledge of current medical imaging products and related technologies by staying abreast with the latest industry / technology advances throug continuous education.
• Short notice and / or overnight travel, as required, to work on customer systems.
• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
• All other functions and or responsibilities that may be assigned by management.

Qualifications:

• Associate degree in computer science or related field, or equivalent work experience.
• Minimum of 4 years of related professional experience or comparable education and work experience.
• Advanced working knowledge of current network technologies.
• Ability to achieve results and meet goals in a fast-paced, team environment.
• Superior communication, organizational, and interpersonal skills, along with excellent phone manner.
• Ability to make independent decisions based on interpretation of technology data and product knowledge.
• Knowledge of Windows OS (Microsoft Server 2012, 2016, 2019, 2022), Linux Red Hat, Networking, TCP/IP and FTP protocols, SQL Server, and Oracle.
• VMWare Certification (Preferred).
• Familiarity with clinical data transfer protocols and interfaces (DICOM, HL7, XML, etc.).
• Thorough knowledge of at least two products (PACS, EIS, Mobility, Synapse 3D, Synapse CV, Synapse VNA and related services including workflow).
• Excellent analytical troubleshooting and configuration skills.
• Demonstrated ability handling internal IT concerns.
• Self-directed with excellent project management skills.
• Strong interpersonal, team building and leadership skills.
• Inquisitive and creative with good decision-making skills.
• Resourceful and thorough with a strong sense of urgency.

In addition to the above, employees are expected to:

• Promote teamwork and cooperative effort.
• Help train and give guidance to other Upgrade Engineers by shadowing projects and demonstrating upgrades to the latest version.
• Provide customers with the highest quality products and services.
• Understand and apply appropriate quality management.

Physical requirements:

The position requires the ability to perform the following physical demands and/or have the listed capabilities:

• The ability to sit up 75-100% of applicable work time.
• The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time.
• The ability to stand, talk, and hear for 75% of applicable work time.
• The ability to lift and carry up to ten pounds up to 20% of applicable work time.

This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day, up to 4 hours at a time. The employee must frequently lift and/or move items that weigh up to 50 pounds. The employee must be able to reach above their head to work on equipment that is on a desk, on the floor, or mounted to the ceiling, must also be comfortable on ladders. Ability to use hands to type and have the manual dexterity to manipulate hand tools such as screwdrivers, pliers, wrenches, etc.

Travel:

• Occasional (up to 25%) travel may be required based on business needs

In the event that COVID-19  vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.  

Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements. 

For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.

In compliance with the ADA Amendments Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department via e-mail at [email protected].  Additionally, the affirmative program/plan is available for review upon formal request by employees and applicants for employment in the Human Resources office during regular office hours.

*  #LI-Remote

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ([email protected] or (330) 425-1313).

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Title: Field Support Specialist - San Diego, CA

Location: CA-San Diego

Job Description:

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a erse team of iniduals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.

Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.

Work Type: Field Based

This is a Field Based Role This is a field based role with a territory that includes San Diego, CA. Candidates must be based within the territory.

The Target Pay Range for this position is $70,000 - $85,000 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.

Job Purpose/Overview 

The Field Support Specialist (FSS) role supports field sales activity by providing outstanding installation, onboarding and training, and integration support, as well as ongoing relationship management with our customers.  The FSS is responsible for hardware and accessory installation, software connectivity for the Antech In-House Diagnostic (IHD) portfolio, Reference Lab (RL) portfolio, and other Mars Science and Diagnostic (SDx) products and services.  The FSS provides detailed end-user hands-on technical and staff training for these services. They walk customers through software installation and launch newly-installed programs and analyzers for the first time. The FSS sends technical documentation to customers and end-users and makes recommendations to associates or customers.  The FSS brings our customer support vision to life by demonstrating unwavering commitment to empathetic and caring veterinary diagnostic support from onboarding to relationship management to escalated support needs.  

Essential Duties and Responsibilities 

• Responsible for customer relations and education upon sale completion and coordination of IHD install and components.  

• Plans, schedules, organizes, documents and performs all Reference Lab Onboarding and IHD installations.  

• Physical install of IHD systems and computers at clinic location as well as gaining understanding from and raising concerns on behalf of the client to ensure resolution.  

• Applications and use training for customers for all products and services offered by Antech IHD, RL and other SDx services.  

• Own IHD system post-installation follow-up activities, identify gaps and road blocks that occurred during the installation process and facilitate resolutions, which may involve other departments. 

• Offer ongoing assistance and availability for on location support to customers whose needs surpass the abilities of phone and online interactive support. 

• Coordinate phone and online applications support as part of the ongoing training process (pre and post training) and as back up assistance to the Technical Support department. 

• Perform troubleshooting on system performance designed to improve customer self-sufficiency. 

• Recognizes and communicates product issues and potential improvements to others in the organization in a timely and effective manner. 

• Collaborates during the sales cycle regarding interaction/technical/workflow issues. 

• Produces high quality work in a timely manner.  

• Ensures compliance to training standards and uses independent judgment to recommend updates to those standards, and implementation of those updates.   

• Reviews and provides suggested optimization for inidual clinic sample handling, workflow, and patient results management.  

• Actively supports RL portfolio growth and ensures integration of RL offerings with client software, troubleshooting connectivity/integration issues and training clients on the ordering process.   

• Facilitate repeated clinic staff training using independent judgment to determine when needed in furtherance of customer retention, IHD and RL usage, and in support our belief that Better Diagnostics equals Better Medicine.  

• Log all customer-related activity with attention to detail and in a timely manner in the corporate customer management database.  

• Work with the Technical Support Services (TSS) department to alleviate technical issues in identified clinics requiring re-training, analyzer maintenance, etc.   

• Work in close collaboration with Sales and TSS on an ongoing, pro-active basis to formulate solutions to various clinic and territory technical needs.  

• Maintains efficiency of clinic coverage, accountable to maintain call coverage within set guidelines.  

• Prepares, provides and conveys ersified information, which may be of a technical or competitive nature through departmental procedures and directives. 

• Serves as an on-site liaison between the customer and Antech. 

• Consults in the sales cycle regarding interaction/technical/workflow issues.   

• Manage time; territory, systems and accounts effectively to meet customer needs; organizational priorities and sales objectives.   

• Completes other duties as assigned.

Education and Experience 

• BS/BA degree in related field preferred, or combination of education and industry experience 

• 4+ years relevant technical experience with demonstrated success. 

• Previous veterinary medicine background preferred, and prior customer service preferred. 

• IHD diagnostics experience: collection, preparation, testing, etc.

Knowledge, Skills and Abilities 

• In-house diagnostics utilization, installation and training experience preferred 

• Ability to efficiently shift focus from one task to another during heavy workload (including travel, phone, email and data entry) 

• Must work well independently with minimal direction. 

• Able to determine when escalation of issues to leadership and manufacturing is necessary. 

• Intermediate knowledge of Microsoft Office Suite and other computer software required.  

• Knowledge of basic computer networks and components required 

• Must possess good interpersonal skills with a customer service-oriented attitude.   

• Must have a strong planning & organizational skill with good attention to detail to handle a complex installation, training and support schedule. 

• Proven ability to follow through and resolve issues 

• Must be willing to be a team player and assist inside and outside of assigned areas as needed. 

• Other duties as assigned.

Travel 

Extensive travel with frequent clinic visits and overnight travel will be required up to 75% of the time. 

Working Conditions 

The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding.  The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms.  The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment.  The associate is occasionally required to sit and stoop, bend, kneel, or crouch.  The associate must occasionally lift and/or move up to 50 pounds. 

The associate will primarily work in a typical office environment or a remote home office.  The noise level in the work environment is usually moderate.  The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet.  The associate is frequently required to use a calculator; fax, copy machine, and phone system.  The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams.   Environment where pets are present. 

About Antech

Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.

Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.

• All Full-time associates are eligible for the following benefits and more:

• Paid Time Off & Holidays

• Medical, Dental, Vision (Multiple Plans Available)

• Basic Life (Company Paid) & Supplemental Life

• Short and Long Term Disability (Company Paid)

• Flexible Spending Accounts/Health Savings Accounts

• Paid Parental Leave

• 401(k) with company match

• Tuition/Continuing Education Reimbursement

• Life Assistance Program

• Pet Care Discounts

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers.

Note to Search Firms/Agencies

Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

Title: Subscription Renewal Representative (Remote - East Coast, USA)

Location: FL-

Job Description:

Florida, United States of America; Georgia, United States of America; New Jersey, United States of America; New York, United States of America; North Carolina, United States of America; Virginia, United States of America

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We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.  

What to know:

• Commvault does not conduct interviews by email or text.
• We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.

About Commvault 

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. 

Position Summary

You are an enthusiastic, high-energy, proactive inidual with strong verbal and written communication skills. You can handle a high volume of inbound requests and manage multiple case queues efficiently while maintaining a positive, “can-do” attitude. As part of the Global BATS team, you serve as the first point of contact for internal sales and external channel support queries, while also supporting Sales Management leaders. You will provide operational support for key business functions.

Position Responsibilities

Domain/Industry Expertise

• Scope environment and present multi-year subscription renewal options to customers; these transactions are treated as new sales.
• Identify and close upsell/cross-sell deals during renewal engagements; maintain opportunities for these transactions.
• Coordinate renewal activity with assigned CSM and develop strong working relationships based on geographic alignment.

Customer Relationships

• Communicate effectively with customers via phone and email in a clear and timely manner.
• Build and grow customer relationships to become a trusted advisor and partner.
• Diffuse difficult situations, create clear resolution paths with owners and timelines, and secure buy-in from stakeholders.
• Demonstrate strong follow-up and follow-through to ensure all actions meet client satisfaction.

Other Benefits

• Correlate product/pricing changes to current renewal opportunities and comment on their business impact.
• Improve forecast accuracy for current and future quarters; maintain forward-looking perspective.
• Comfortable creating new processes with leadership and taking calculated risks within a goal-oriented framework.

Growth Potential

• Play a pivotal role in meeting and exceeding team quarterly goals and personal targets.
• Act as an exceptional team player with respect to CSM/AE alignment, while also capable of closing deals independently.

KPIs

• Gross Renewal Rate
• Net Renewal Rate
• Upsell and Cross-sell Targets

Position Requirements

• 4–6 years of experience in renewals or inside sales.

Why You’ll Love Working Here

• High income earning opportunities based on self-performance.
• Employee Stock Purchase Plan (ESPP).
• Continuous professional development, product training, and career pathing.
• Sales training in MEDDIC and Command of the Message.
• Generous, competitive benefits supporting your health, financial security, and work-life balance.

Thank you for your interest in Commvault. Reflected below is the minimum and maximum base salary range for this role. At Commvault we use broad salary ranges in our job postings to reflect the erse levels of expertise and experience among our candidates and is not reflective of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the range provides a general idea of the compensation, it is important to note that placements within the range are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and experience.

US Pay Range

$54,400 - $100,050 USD

Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

Title: *Pricing Services Specialist-Full Time- Troy Hybrid

Location: Troy, Michigan

Job Description:

Under general supervision follows standard operating procedures for all patient price estimating activities from general public inquiries and internal resources within HFHS. Types of estimating will include price shopping in comparison to competing health systems, North American patients, International patient price estimates, retail price estimates, cutting edge price estimates, US self-pay patients, and insured patients for the covered amount contractually allowed. Actively contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups. 

EDUCATION/EXPERIENCE REQUIRED:

• Current Coding Certification from AHIMA or AAPC required.
• 2 years of Medical Coding experience preferred.
• Experience with Medical Billing and Reimbursement preferred.
• Experience in a healthcare setting in a customer facing environment, preferred.
• Demonstrates excellence in utilization of HFHS EHR.
• Associates degree required in healthcare, business or equivalent;
• Bachelors degree preferred.
• Excellent work quality and quantity.
• Excellent communication skills.
• Required to perform calculations, complete forms, extensively utilize computer information system.
• Proficiency in Excel; strong math skills.
• Familiarity with clinic environment preferred.
• Demonstrated ability to work with detailed information.
• Demonstrated ability to adjust to changes in policy and procedures.
• Requires interpersonal skills to deal effectively both over the telephone patients, prospective patients, clinic and/or hospital personnel.
• Ability to perform a variety of tasks in a timely manner to meet customer needs.
• Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office.
• Ability to work successfully in a fast paced environment with frequent interruptions.
• Ability to work within a team setting and be supportive of team members.
• Successful completion of yearly competencies.

Additional Information

• Organization: Corporate Services
• Department: CBO - Self Pay
• Shift: Day Job
• Union Code: Not Applicable

    Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.

Benefits

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.  

Equal Employment Opportunity/Affirmative Action Employer

        Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

        committed to the hiring, advancement and fair treatment of all iniduals without regard to

        race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

        weight, marital status, family status, gender identity, sexual orientation, and genetic information,

        or any other protected status in accordance with applicable federal and state laws.

Title: Financial Aid Counselor

Job Description:

Location

US-NY-New York

Hybrid Remote Work Classification

Hybrid: 60% to 80% Onsite

Department

Office of Financial Aid

School/Division

University Enrollment Management (WS1960)

Compensation Grade

Band 52

Union

N/A

FT/PT

Full-Time

Category

Student Services/Athletics

Position Summary

Within the Office of Financial Aid (OFA), this two year, limited term Financial Aid Counselor role will be dedicated to providing outstanding service and advising to applicants, admitted and current students, families, and community members on our New York campus via phone, email, virtual, and in-person meetings. Advise prospective and admitted students, parents, and currently enrolled students on a broad range of issues pertaining to the financial aid application process, University financial aid policies and procedures, and assist with resolving problems. Monitor, support, and contribute to a team that ensures compliance with all Title IV and institutional policies and procedures.

Qualifications

Required Education:

Preferred Education:

Required Experience:

Required Skills, Knowledge and Abilities:

Preferred Skills, Knowledge and Abilities:

Additional Information

In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $70,000.00 to USD $73,000.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.

Title: Community Supports Data Processor

Job Description:

The Community Supports Data Processor manages a queue of incoming documents to create new clients, update existing clients, and send interdepartmental tasks as needed in the Customer Relationship Management (CRM) system. This role requires frequent use of Provider Portals and multiple internal databases and document retrieval systems. This role operates within a service level agreement managing speed to start entry while observing various agency specific handling procedures maintaining the highest level of accuracy for billing and compliance purposes.

This is a fully remote position. Employees must be located in Iowa (applicants outside of Iowa will not be considered). The starting wage is $21.50/hr with weekly pay, PTO, and benefits available after 30 days of employment. Work hours are: Monday-Friday 8:00am-5:00pm with the potential of overtime.

Position Responsibilities may include, but not limited to

• Review incoming Medical Service Authorizations and Medical paperwork to create new clients, update existing clients, and close accounts as needed
• Correspond and follow up with Agency Case Managers via email, State Portal Messaging, and phone calls for action items or needed information
• Access clinical documentation via portal for use in obtaining authorization for services.
• Troubleshoot and resolve account issues as required
• Coordinate with internal business partners including but not limited to Logistics, Customer Care, Billing, and Compliance
• Assist other departments for Intake-related inquiries

Phantom is looking to hire a Customer Support Specialist - Contractor to join their team. This is a contract position that can be done remotely anywhere in the United States.

Title: SAP SD Analyst

Location: Nashville, TN, US, 37228

Workplace: Information Tech

Department: Information Technology

Job Description:

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

We are looking for a SAP SD Analyst. This role is part of the Customer Engagement Solutions (CES) team and would work on solutions in the SAP SD module and other integrated systems.

Responsibilities

• Develop a deep understanding of and help to shape A. O. Smith’s customer engagement vision and strategy through collaboration and regular engagement with key stakeholders and process owners; translate that vision into actionable technical requirements; and execute on those requirements to meet the goals of the business
• Lead, maintain, understand, and own all pricing functions in our landscape including Price Waterfall, Pricing conditions, and Quotes; the processes used to manage them in SAP and connected systems,
• Build strong relationships with business users and managers throughout the customer engagement organization – sales, order entry, warranty, marketing, trade compliance, after-sales support, and other groups as necessary
• Lead complex, cross-business unit, cross-platform programs and projects critical to business success from start to finish including scoping, solutioning, deployment, testing, training, change management, communication, and measuring business value
• Become a functional expert on A. O. Smith business processes and drive solutions to business problems through collaboration with analysts, architects, developers, and process experts from other process areas; bridge the gap between people, processes, and technology
• Participate in the full systems development lifecycle from requirements gathering through configuration with an architect, interaction with the development team, testing, training, deployment, and post launch support
• Gather and document systems and process requirements through meetings, workshops, site visits, and job shadowing; create and maintain documentation and process maps on customer engagement business processes and projects
• Use continuous improvement skills such as process mapping, A3 development, and value stream mapping to drive for incremental improvements in all processes
• Critically evaluate information gathered from multiple sources, break high-level requirements into details, and distinguish user requests from underlying needs
• Advises on business requirements and solution options, bridging the gap between people, process, and technology

Qualifications

• Bachelor's degree in IT or Business management preferred, with 5+ years related work experience.  Will consider candidates with an Associates Degree and 7+ years experience.
• Work related experience should include experience as a senior business analyst and/or project manager
• Expertise  in design and configuration of SAP Sales and Distribution (SD) module, SAP SD Pricing,  and SAP S4 Hana
• Experience with SAP SD user exits for sales order, delivery, billing etc.
• Experience with SAP Billing, Consumer Payments (Credit Cards, BNPL, ApplePay, etc), Vistex, Salesforce preferred
• Experience with SAP BTP - Business Technology Platform and Fiori Apps preferred
• Capability to execute complex assignments and projects with minimal direction
• Demonstrated critical thinking and problem-solving skills, with a strong attention to detail
• Ability to articulate design concepts and solutions verbally and in written documentation
• Continuous improvement skills and mindset including process mapping and A3 development
• Strong relationship building skills, internally within IT and with business users
• Well-developed written and verbal communication skills and the ability to interact professionally with a erse group from technical experts to business users to executives

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

#LI-AO

#LI-Hybrid

ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified iniduals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Title: Territory Manager, Final Mile 

Location:  NE -Arkansas

**Time type :**Hybrid

Job Description:

Overall Job Summary

The Territory Manager is responsible for overseeing and leading a team of delivery drivers in our Final Mile delivery operations. This role is crucial in ensuring the efficient and timely delivery of products to customers, while maintaining high standards of customer service and safety. The Territory Manager will be responsible for managing day-to-day operations, optimizing delivery routes, resolving issues, and ensuring that the team consistently meets or exceeds performance targets.

Essential Duties and Responsibilities (Min 5%)

• Lead, supervise, and motivate a team of delivery drivers to ensure the timely, accurate, and safe delivery of products to customers.
• Monitor and manage daily delivery schedules, adjusting as necessary to ensure timely deliveries and maximize operational efficiency.
• Conduct regular route audits and provide feedback to drivers to improve performance, safety, and customer service.
• Apply workforce planning knowledge to evaluate labor markets and devise strategies to attract talent
• Support collaborative work environment through continuous communication and relationship building
• Ensure drivers are adhering to all company policies, safety standards, and local traffic regulations.
• Provide ongoing training and development for delivery drivers, ensuring they are equipped with the necessary tools and knowledge to succeed.
• Act as the primary point of contact for drivers, addressing any concerns, issues, or questions that arise during their shifts.
• Analyze performance metrics, identify areas for improvement, and implement strategies to increase efficiency and customer satisfaction.
• Handle customer complaints or delivery issues, ensuring prompt resolution and maintaining high customer satisfaction levels.

Required Qualifications

Experience:  3+ years proven experience in managing delivery teams, logistics, or operations in a final mile or transportation setting.

Education: High school diploma or equivalent required.  Bachelor’s degree in business, logistics, or a related field is a plus.  Any combination of education and experience will be considered.

Professional Certifications: None

Preferred knowledge, skills or abilities

• Strong leadership and team management skills, with the ability to motivate and coach a erse group of iniduals.
• A commitment to safety, quality control, and continuous improvement.
• Excellent problem-solving skills, with the ability to address issues quickly and effectively
• Ability to work in a fast-paced, dynamic environment with changing priorities.
• Strong communication skills, both verbal and written, with the ability to interact professionally with customers, team members, and leadership.
• A valid driver’s license with a clean driving record.

Working Conditions

• Hybrid / Flexible working conditions
• Occasional travel required
• Working at stores sometimes outside in inclement weather.

Physical Requirements

• Sitting
• Standing (not walking)
• Walking
• Kneeling/Stooping/Bending
• Driving a vehicle
• Reaching overhead
• Lifting 50+ pounds

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  A team member should perform all duties as assigned by his/ her supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

Title: Prin Customer Engagement Specialist

Location: NJ-Newark

Job Description: We anticipate the application window for this opening will close on - 30 Jan 2026

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

**A Day in the Life**

At Medtronic we are working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. As one company, we can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team!

Digital Technologies is Medtronic's Business Unit implementing cutting-edge AI technology, computer vision, and augmented reality to the operating room (OR) and surgical training. Our goal is to deliver safer surgery around the world. Our Touch Surgery Ecosystem includes an innovative video management and data analytics platform for hospitals that includes the DS1 computer, our first OR device, allowing surgeons, OR team members, and trainees to securely access videos of their procedures shortly after surgery. The device uses advanced AI algorithms that enable automatic processing and uploading of videos. Our surgical training platform is the award-winning Touch Surgery application that provides safe and accessible training for surgeons and other healthcare professionals. Our newly launched Touch SurgeryTM Livestream platform brings the best surgical practices directly to surgical teams, no matter where they are, creating an immersive learning environment that transcends physical boundaries.

**We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.**

As we expand our solutions in the Americas region, this is an exciting opportunity to join the company. As a Customer Engagement Specialist, you will take on a pivotal role in advancing our customer base in the US. As part of a Customer Success team, your responsibilities will follow the customer journey, with responsibility for the Live accounts within your region. You'll be a part of a Global team, and a key partner to sales, product and engineering teams. We are seeking a committed professional to join our team, required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role, which also involves 50-75% amount of travel outside the territory, presenting opportunities for broader engagement.

In order to be the perfect candidate, you need to have a positive attitude, strong project management skills, and be an effective communicator to various stakeholder groups, being able to adapt to change in a dynamic environment.

**You will:**

+ Monitor account health post Go-live and create and execute action plans to increase adoption, maximize platform utilization and prevent churn.

+ Collaborate in the implementation of a scalable customer engagement strategy.

+ Interactive and engaging relationship management of the live customer base, driving customer satisfaction and product adoption, retention, renewal and expansion.

+ Analyze, present and discuss data insights with clinicians and administrators, with an ability to understand their operational and clinical goals.

+ Influence and collaborate with the wide Medtronic sales team to increase confidence with Touch Surgery Ecosystem technology and drive commercial results

+ Lead customer business reviews - engage with clinical and administrative stakeholders and ensure polished communication and collaboration with Surgeons, Nurses, Administrators, OR Managers, Residents and Hospital IT.

+ Develop and maintain a deep understanding of the Touch Surgery Ecosystem and build working relationships with internal product and engineering teams to ensure real-world client feedback is incorporated into product development.

+ Identify and discuss with hospital stakeholders (clinical and managerial) new use cases for our products in line with customer needs, and new product feature developments.

+ Develop and maintain a deep understanding of the Touch Surgery Ecosystem and how to integrate it with clinical workflows

+ Reinforce product training and introduce new features/upgrades to the clinical teams.

+ Product operation and troubleshooting, supported by our expert technical teams.

+ Augment implementation capacity and assist in the Go-Live of our technologies for selected projects, in support of the Implementation team.

**Must Haves:**

+ Bachelors Degree and minimum 7 years of relevant experience, or

+ Advanced degree with a minimum of 5 years of relevant experience.

+ Previous minimum experience of 4 years in customer success, account management, commercial roles or equivalent relevant experience.

+ Business acumen and commercial mindset - track record of driving adoption of digital solutions in the healthcare industry.

+ Ability to communicate and influence effectively across multiple internal teams and customer departments.

+ Ability to analyze customer data, extract actionable insights, and leverage data to optimize customer engagement strategies.

+ Ability to travel 25-75% of the time, as needed, to customer sites.

**Nice to Haves**

+ Strong project management skills and experience with customer success software platforms are prioritized.

+ Solid experience in the Operating Room from either a clinical, technology, consultancy or medical device perspective.

+ Technical proficiency is required to understand our products and industry

+ Ability to work remotely and productively for an international company

**Physical Job Requirements**

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

**Benefits & Compensation**

**Medtronic offers a competitive Salary and flexible Benefits Package**

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$112,000.00 - $168,000.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

**About Medtronic**

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.

We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, erse perspectives, and guts to engineer the extraordinary.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified iniduals with disabilities.

If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here (https://www.medtronic.com/content/dam/medtronic-wide/public/united-states/employee-support-services/careers/la-county-legal-notice.pdf) a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.

We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, erse perspectives, and guts to engineer the extraordinary.

**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will...

+ **Build** a better future, amplifying your impact on the causes that matter to you and the world

+ **Grow** a career reflective of your passion and abilities

+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified iniduals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

Title: Transfer and Graduation Specialist - Office & Administrative Specialist Senior

Location: MN-Coon Rapids

Working Title:

Transfer and Graduation Specialist - Office & Administrative Specialist Senior

Institution:

Anoka-Ramsey Community College

Classification Title:

Office & Admin Specialist Sr

Bargaining Unit / Union:

206: AFSCME - Clerical and Office

City:

Coon Rapids

FLSA:

Non Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Classified - Unlimited

Salary Range:

Job Description

The Records and Registration Office promotes the academic mission of Anoka-Ramsey Community College (ARCC) by providing information to students, faculty, staff and the public. We are a dedicated team that upholds high ethical and professional values in all areas; maintaining accuracy, integrity, and privacy of student records - past, present, and future – by adhering to federal, state, and institutional policies and procedures.

This Transfer and Graduation Specialist position manages and communicates all aspects of transfer credit evaluation and acceptance for students in alignment with state, federal, Minnesota State, and Anoka-Ramsey Community College policies and procedures. This position utilizes uAchieve and academic records to determine degree eligibility and endorsement. This position evaluates current transfer and graduation processes and makes recommendations for improving student experiences.

This position’s home campus will be the Rapids campus and a hybrid schedule for telework opportunities is possible based on department needs.

Salary Range: $22.23-$30.09/hour

Minimum Qualifications

• Communication skills to effectively explain Records and Registration policies and procedures in a clear, concise, and professional manner to students, staff, faculty and the public

• Be able to analyze and make recommendations to management for new or revised administrative and program practices and procedures

•  Customer Service skills to provide prompt and accurate information and respectfully engage with and communicate with staff to maintain professional working relationships

• Skill in database management sufficient to accurately maintain databases

• Word processing skills to create, edit, and finalize a variety of documents that are grammatically correct, in proper format, and free of spelling errors.

Preferred Qualification 

• Previous experience as a transfer credit evaluator or academic advisor

• Experience using Transferology, uAchieve, TES, or other transfer systems for evaluating and articulating transfer credits.

• Knowledge of and/or experience with Integrated Student Record System (ISRS) or other student information systems.

• Knowledge of state and federal regulatory laws such as Family Education Rights and Privacy Act (FERPA), Minnesota Government Data Privacy Act (MGDPA), or higher education policies and procedures.

• Knowledge of document imaging system(s) and workflow processes within a document imaging system

• Demonstrated commitment and success in working in a erse and multi-cultural and multiracial community.

• Time-management and self-management skills sufficient to organize and prioritize work on several concurrent assignments.

Other Requirements

Please complete the online application form and upload these documents by the posting deadline. This position is posted through December 1, 2025. The posting will be removed from the website on December 2, 2025 at 12:01 am central time. 

• Resume

• Cover letter

Within your application material, please address how you meet all minimum qualifications and any preferred qualifications for this position. Incomplete applications may not be accepted.

Internal Applicants

All current Minnesota State institution employees will need to log into Workday to apply for the position via the Jobs Hub. The Jobs Hub can be found under the Menu, in the upper left-hand corner of Workday, under the Apps, and then Jobs Hub.  Employees may also search for “Browse Jobs – Employees” in Workday via the search bar at the top to view open positions.

NOTICE:  In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on college/university business, whether using a rental or state vehicle, shall be required to conform to Minnesota State's vehicle use criteria and consent to a Motor Vehicle Records check.

The safety of all is of vital concern. The Clery Act Campus Crime & Security Report is available to perspective employees at ARCC at http://www.anokaramsey.edu/about-us/safety-security/. The campus Title IX Coordinator is Mike Opoku and can be contacted at [email protected] or (763) 433-1272.

It is our commitment to ensure the selection process for this position is accessible to all candidates.  Please contact the Anoka-Ramsey Human Resources Office, (763) 433-1160, to obtain these materials in an alternative media and/or to request a reasonable accommodation during the selection process. 

Anoka-Ramsey Community College is an equal opportunity institution and employer.

Work Shift (Hours / Days of work)

Monday- Friday (8:00 am- 4:30 pm)   

Telework (Yes/No)

Yes, based on department needs

About

Anoka-Ramsey Community College (ARCC) is an open-door, comprehensive higher education institution committed to excellence in teaching and learning.  ARCC has campuses in both Cambridge and Coon Rapids, Minnesota.

The aligned institutions of Anoka-Ramsey Community College and Anoka Technical College (ATC) are members of Minnesota State.  With over 100 degree, certificate, and transfer programs across three campuses, ARCC and ATC have served the citizens of the Twin Cities and East Central Minnesota since 1965.  Annually, the two colleges (three campuses) serve more than 16,000 learners of all ages and ethnicities as they pursue associate degrees that transfer as the first two years of a bachelor’s degree, or technical and certificate programs that lead immediately to rewarding careers.

We are committed to responding to the educational needs of our changing communities and to providing opportunities for enhancing knowledge, skills, and values in a supportive learning environment.  We recognize and assert the value of inclusion as an ethical imperative and as a necessity for academic rigor, student success, and lifelong learning.  Our goal is to strive for inclusive excellence in our commitment to preparing all students and employees for success.  Our commitment to inclusive excellence seeks to extend beyond academic offerings to meet erse student interests as well as regional and economic needs.

Our college prides itself in our support for students’ holistic needs.  We have many students who are first-generation students, students with disabilities, veteran students, post-traditional students, and students who identify as LGBTQIA.  The student population at ARCC is composed of <1% American Indian/Alaska Native, 6.8% Asian, 13.1% Black or African American, 6.6% Hispanic of any race, 0% Native Hawaiian/Other Pacific Islander, 60.6% White, and 5.1% two or more races, and 3% unknown.  We are committed to creating a vibrant and erse community of employees composed of first-generation students, employees with disabilities, veterans, and employees who identify as LGBTQIA. Our employee population at ARCC consists of 15.4% Black, Indigenous, People of Color (BIPOC).   

For more information about our college, please visit our website at http://www.anokaramsey.edu.

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc.  We promote the health and well-being of our employees and take work/life balance seriously.

Desired Start Date:

01-28-2026

Position End Date:

Open Date:

11-10-2025

Posting Contact Name:

Yusra A Hussain

Posting Contact Email:

[email protected]

Title: Area Service Leader - HTM - Kansas City

Location: KS-Remote

Job Description:

Job Description Summary

The Area Service Leader role is responsible to implement the service strategy for the specific site/or specific local geographic area. This role will drive the achievement of all operational and commercial business objectives through leading and coaching a mix of technical teams. This role will partner with the Market Service Director in the market as well as the local commercial account community and other peer management staff for the area in executing on business growth and driving customer satisfaction with our customers. This role will serve as a point of contact for local critical customer issues in matters related to service and customer support for the sites or area of business, they are responsible for. This role is key in developing strong relationships both internally and externally to improve outcomes for customers as well as market share, and profitability.

This is primarily a remote position in or around Kansas City. Therefore, the candidate needs to live or be willing to relocate to this and/or surrounding areas.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Essential Responsibilities

• Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area - Responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer · Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area

• Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline

• Responsible for all resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering.

• A job at this level requires a people leader with ability to hire and develop talent. Includes direct people management responsibility including staffing and performance development. Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

• Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.

• Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.

• Functions with some autonomy but guided by established policies or review of end results. 

• The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).

Required Qualifications

• Bachelor's degree from an accredited university, college, or military education program (OR high school diploma/GED with at least 6 years of experience in servicing biomedical equipment)

• Five years or more of Biomedical Technology and/or Imaging Leadership experience required.

• Ensure GE HealthCare safety, quality and compliance standards.

• Work remote, travel within assigned territory (limited over night travel)

Desired Characteristics

• Previous healthcare equipment service people leadership experience.

• Proven leadership and ability to orchestrate resources and motivate teams.

• Direct customer relationship experience.

• Strong business acumen.

• An inclusive leader that builds a connection to the workforce through personal involvement and

  trust.

• Proven ability to influence and drive change through exceptional written and verbal

  communication skills and able to effectively communicate across a distributed workforce.

• Demonstrated tendency to challenge the status quo and drive constant improvement in process

  and ability to achieve organizational goals.

• Understanding of customer/marketplace and drivers that influence customer behavior.

• Ability to resolve complex issues within functional area and area of expertise.

• Ability to develop and execute multiple priorities and approaches to meet objectives.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity. 

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. 

#LI-BI1

#LI-Remote

We will not sponsor iniduals for employment visas, now or in the future, for this job opening.

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: Yes

**Title:**Account Manager II

Arizona Public Service generates reliable, affordable and clean energy for 2.7 million Arizonans. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.

Summary

The Account Manager II performs as the primary APS representative with Key Accounts, building and maintaining relationships with business leaders and other designated customers. Supports accounts which typically involve customers that generate more than $1,000,000 in annual revenue and have an energy demand greater than 1MW. Understands each customer's business so that their needs can be anticipated and met. Advocates for and works across a broad spectrum of functions for appropriate solutions to address customers needs while making effective decisions that balance APS' corporate goals, customers' needs, and regulatory requirements.

Minimum Requirements

• BS/BA in Marketing, Sales, Business, Engineering or related field
• Plus five (5) years of customer service or technical sales relationship building experience.
• In lieu of a degree, high school diploma/GED and a total of nine (9) years of related education and customer service or sales relationship building experience.

Preferred special skills, knowledge or qualifications:

• Proven success in customer account management.
• Prior customer management experience in a service-related industry is desirable.
• Demonstrated knowledge of technical sales, energy analysis, engineering applications, energy end-use products and processes required.
• Demonstrated experience of understanding electricity fundamentals, APS distribution system, electric utility industry, and associated regional challenges.
• Mastery of all relevant pricing structures, power cost fundamentals, APS tariffs, rates, and rules, schedules and regional issues.
• A thorough understanding of metering options (including totalizing), APS programs and services, and payment and billing options.
• Need to be able to explain rate components and adjusters.
• Ability to achieve results by navigating APS to identify and partner with subject matter experts. 
• Ability to effectively communicate both orally and in writing complex proposals to sophisticated customers, executives, their staff, and consultants, as well as APS executive management.
• Strong analytical, interpersonal communication, and presentation skills.
• Highly developed advocacy and negotiating skills.
• Employ strong business ethics, protect customer's confidential information, and comply with a broad range of regulatory requirements.
• Comprehensive knowledge of business principles and fundamentals of energy efficiency and renewable energy.
• Demonstrated ability to analyze renewable energy proposals on behalf of APS customers.
• Proficiency with Customer Care & Billing (CC&B), Cognos, and Customer Relationship Management (CRM) databases. 
• Proficiency with Microsoft Office suite.

Major Accountabilities

1. Act as single point of contact with identified customers for all programs and services to provide technical sales support and solutions.

2. Demonstrate ability to understand and explain APS operations, utility industry, and energy policy.

3. Demonstrate ability to identify risks and opportunities affecting APS business model.

4. Manage internal/external customer expectations up front to meet and exceed company and customer program goals.

5. With the engagement of the Customer Support Team, package and deliver innovative solutions, to create a valuable partnership between APS and the customer. Establish and maintain effective communications, input and relationships with all members of the customer support team and all internal partners required to manage and address customer issues, requests and achieve APS's objectives.

6. Proactively call on assigned customers on a regular basis, developing relationships with their energy decision-makers.

7. Ensure high value customer relationships by providing energy advice and leadership using thorough knowledge of the customer's business.

8. Understand assigned customer's existing and potential uses of energy. Promote and assist customers in identifying energy efficiency opportunities. 

9. Work with Marketing and Customer Service to identify customer wants and needs. Work with customers and Segment Manager to develop and maintain customer profiles, annual sales plans, and service reports.

10. Collaborating with Transmission, Distribution & Customers (TD&C), assess APS's reliability to assigned customers and advocate internally for cost effective improvements with an eye on revenue erosion.

11. Actively coach and endorse the importance of high level customer service throughout all areas of the company, i.e. engineering, service and design, and line operations

12. Facilitate the education and awareness of energy efficiency and renewable energy opportunities to customers through speaking opportunities and memberships in professional organizations

13. Manage a number of Customer Data Base technologies.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

Arizona Public Service is a smoke free workplace.

Hybrid: Employees in hybrid roles work both in their home offices (virtually) and alongside their colleagues (in person).

In order for employees to build strong relationships and to promote meaningful in-person interactions, hybrid employees are expected to work about 40% of their time in-person at an APS or other (non-home office) location.

Title: IT Customer Support Rep.

Location: USA-

$16.56-$18.87 per hourPainted Post, NYAll On-site

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Job Description

Our Client, a Business Manufacturing and Supply company, is looking for an IT Customer Support Rep for their Painted Post, NY/Hybrid location.

Responsibilities:

• Responds courteously and promptly to user phone calls, live chats, incoming tickets, and other assigned service channels. 
• Effectively use ServiceNow to manage tickets throughout their lifecycle. 
• Contribute towards meeting or exceeding SD metrics, targets and goals. 
• Follows all Corning IT policies and documented processes including Incident Management, Request Fulfillment and Knowledge Management. 
• Execute Knowledge Base (KB) articles to provide effective and timely analysis, troubleshooting and accurate resolution/routing of technical incidents and requests. Provide KB feedback to improve articles. 
• Interact with vendor technical support to ensure effective resolution of 3rd party services.  
• Actively maintain tickets according to processes and within established SLAs. This includes the timely update of tickets to track all troubleshooting performed and communications with users, vendors and other IT teams.  Proactively initiate ongoing communication with end users, via phone, chat and email, to continuously manage expectations.  
• Customer scheduling/followups
• Monitor the queue and action or route tickets.  
• Inform leadership of broader issues impacting users or the team 
• Interact with teammates throughout the day to share information and knowledge. 
• Fulfill all administrative requirements ontime 
• Answer, respond to and route Corporate Calls as needed

Requirements:

• Associate degree in IT or related professional certification  Preferred
• Minimum High School Diploma or GED Required
• A minimum of 2 year of IT Helpdesk or Service Desk experience 
• Time management.  Ability to meet and keep a schedule. Ability to multitask, complete tasks and meet deadlines in a fastpaced environment 
• Customer service experience, preferably in a call center environment 
• Strong work ethic with an attention to detail and a positive attitude 
• Selfstarter, able to work in team environment and motivate others 
• Strong technical abilities, including knowledge and skill with computers and mobile devices 
• Strong organization, and planning skills, with ability to handle changing priorities 
• Interpersonal skills, empathy, patience, and ability to communicate clearly  
• Must be fluent in English, with the ability to read, write, and comprehend  
• Microsoft based applications, with emphasis on Windows 11, Microsoft O365, Teams, etc. 
• Experience with call management software such as Finesse or similar 
• Quality / documentation experience 
• Familiarity with Microsoft Azure. 
• Active Directory Administration  
• Experience resolving Outlook issues such as mail file size and data files (.ost) 
• Experience with Windows troubleshooting including monitor display issues, printing, connectivity, etc. 
• Configuration & distribution of corporate mobile devices 
• Troubleshooting Cisco VPN and Pulse clients 
• Facilitating Citrix connectivity 
• Remediating Symantec Endpoint Protection 
• LogMeIn remote connection/utilization or similar tool 
• MEMC Deployment of software 
• Asset management skills 
• Edge and Google Chrome support 
• Installation/configuration of various Adobe products /Software 
• Printer/driver troubleshooting & installation 
• ServiceNow or similar ticket management tool 
• Knowledge base utilization

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

s.

Title: Admitting Registration Representative

Location: Berkeley, California, United States of America

undefined:Alta Bates Medical Center

Category:Revenue Cycle

undefined:Part Time

undefined:Regular

undefined:24

undefined:Evenings

undefined:Onsite

Job ID:Job ID: R-115327

Job Description:

We are so glad you are interested in joining Sutter Health!

Organization:

ABSMC-Ashby Campus

Position Overview:

Serves as the face to face point of contact for patients. This job is intended for use by positions employed by a hospital. Obtains all necessary information to register and financially clear patients. Greets patients/family members and obtains and/or verifies relevant information in the process of registering financially clearing patients for service delivery. Enhances the patient experience throughout all patient interactions by serving as the customer service point of contact at the point of service by demonstrating knowledge of Sutter's Health system and service offerings.

Job Description:

EDUCATION:

• HS Diploma or General Education Diploma (GED)

TYPICAL EXPERIENCE:

• 1 year of recent relevant experience.

SKILLS AND KNOWLEDGE:

• General knowledge of patient access, financial counseling, functions in acute, and non-acute settings.
• Working knowledge and understanding of insurance and medical terminology.
• Emergency Medical Treatment and Active Labor Act (EMTALA) and Consent Laws knowledge.
• Time management skills and the ability to manage frequent in-person patient contacts while effective maintaining and documenting data in the patient registration systems.
• Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, telephone consoles, document imaging, scanning, payment posting, proprietary payer websites and data quality monitoring, both accurately and efficiently.
• Possess verbal and written communication and active listening skills.
• Accuracy and attentiveness to detail.
• Decision making and problem-solving skills.
• Must be able to work concurrently on a variety of tasks/projects in erse environment.
• Ability to meet or exceed targeted customer service, productivity and quality standards.
• Computer proficiency skills.
• Requires the ability to work with and maintain confidential information.

Job Shift:

Evenings

Schedule:

Part Time

Shift Hours:

8

Days of the Week:

Variable

Weekend Requirements:

Every other Weekend

Benefits:

Yes

Unions:

Yes

Position Status:

Non-Exempt

Weekly Hours:

24

Employee Status:

Regular

Pay Range is $31.60 to $37.21 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

Title: Administration Support Officer

Location: Brisbane Australia

Job type: Onsite

Job Description:

Salary Other    $38.82 - $43.17 p.h.

Position status Permanent Position type Part-time Occupational group Administration Classification AO3 Workplace Location Brisbane - South Job ad reference QLD/MS11669029 Closing date 21-Nov-2025 Yearly salary Fortnightly salary Total remuneration Salary Other Job duration Permanent Contact person Dy Moxham Contact details 0460 964 196

Access the National Relay Service

Your new role:

As an Administrative Officer within the Headspace Inreach Program, you'll provide essential administrative support to ensure the smooth and efficient delivery of mental health services to young people, their families, and the broader community.

You'll work collaboratively within a multidisciplinary team to maintain high standards of communication, organisation, and customer service while helping ensure our programs operate seamlessly.

Key responsibilities include:

• Delivering high-quality, accurate, and timely administrative support for the Early Intervention Programs team.
• Coordinating consumer referrals, appointments, and program activities.
• Maintaining confidentiality and accurate record keeping in line with legislative and organisational requirements.

About you:

You're an organised, proactive professional who enjoys supporting others and making a difference behind the scenes.

You'll demonstrate:

• Proven administrative experience within a busy, service-oriented environment.
• Strong communication and interpersonal skills to effectively liaise with staff, consumers, and partner agencies.
• Ability to prioritise workloads, meet deadlines, and work independently or as part of a team.
• Respect for confidentiality, ersity, and the values of compassionate mental health care.

Mandatory Requirements:

• Must be able to work Wednesdays and the role sits at Bayside Community Health Centre
• Blue Card (Working with Children Check)
• Compliance with vaccine preventable disease requirements (MMR, Varicella, Pertussis, Hepatitis B)
• Ability to travel across Metro South Addiction and Mental Health Services sites as required

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About us:

The Child and Youth Mental Health Services (CYMHS) is the specialised child and youth mental health service within Metro South Addiction and Mental Health Services. We provide a comprehensive response to the varying needs of infants, children and young people with mental health problems or mental disorders and their families/carers in the Logan-Beaudesert and Bayside community. The headspace In-Reach Program will work collaboratively with our Headspace partners to:

• Better integrate headspace with the state MHAOD service elements to enable a seamless consumer experience, decrease transitional service gaps and enhance system capacity.
• Improve timely access to multidisciplinary youth mental health treatment and care for adolescents and young people aged 12-25 years, consistent with the headspace model and a no wrong door policy.
• Ensure seamless and streamlined transition between Headspace and state funded MHAOD services (strengthen clinical pathways

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the ersity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and ersity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• MS11669029 (PDF)

Application essentials - things you need to know (PDF)

We are MSH - five reasons why you should join us (PDF)

Title: Senior CRM Manager, Product

Location: London

Job Description:

 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo 

Hear from our UK team about what it's like working at Monzo 

London (UK) or Remote (UK) | £90,000 - £96,000 + Benefits |

What we’re looking for:  

We’re looking for an experienced Senior CRM Manager to lead the Product CRM team across our Core, Wealth, Borrowing and Business products.

You’ll play a key role in shaping how we communicate with our customers, making sure every message feels personal, helpful and genuinely adds value.

You’ll lead a team of talented CRM Managers and Specialists (5+ direct reports), guiding them through an exciting period of transformation. Together, you’ll create meaningful, data-led communications that drive real engagement and business growth.

This is a hands-on leadership role where you’ll set the vision, build clarity and focus, and help the team do their best work in a fast-growth environment.

What you’ll be doing:

• Lead and develop a high-performing team of CRM Managers

• Define and evolve Product CRM strategies that bring our products to life, driving engagement and adoption across Core, Wealth, Borrowing and Business Products

• Help the team focus on what matters most - prioritising projects that deliver the biggest customer and business impact.

• Use data to guide decisions and uncover opportunities, partnering closely with Product, Data, Engineering and Marketing to deliver personalised, insight-led campaigns.

• Oversee the delivery of thoughtful, timely and relevant CRM experiences that genuinely help customers.

• Shape and improve our processes, systems and ways of working so we can scale CRM impact across Monzo.

• Build strong partnerships across the business to ensure CRM strategies connect with broader goals and product roadmaps.

You should apply if:

• Experience leading and growing a CRM or lifecycle marketing team (ideally with 5+ direct reports) and love developing people.

• A strong background in CRM, lifecycle marketing or customer engagement, with a deep understanding of what it takes to deliver great customer experiences at scale.

• A strategic mindset paired with a bias for action - you can zoom out to set direction and zoom in to help teams deliver.

• Comfort working in a high growth, ever-changing environment - you can context switch easily and help others stay focused on impact.

• Strong analytical skills, using data tools like Looker, SQL or Braze reporting to guide strategy and measure success.

• Experience in fintech, financial services or another complex, multi-product environment (a plus).

• A track record of leading through change - helping teams navigate transformation, adopt new tools and improve how they work.

The Interview Process:

Our interview process involves three main stages: 

2. Recruiter Call (30mins)

3. Initial Call (30 mins)

4. x2 final interviews via Google Meet (x2 60mins)

Our average process takes around 3-4 weeks but we will always work around your availability.

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

What’s in it for you:

Salary is £90,000 - £96,000  stock options 

This role will be based out of our London office next to Liverpool Street station in a hybrid approach of office based and home working OR remote within the UK

We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

Learning budget of £1,000 a year for books, training courses and conferences

And much more, see our full list of benefits here 

#LI-JB1 #LI-REMOTE

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing ersity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neuroersity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

Title: Meter Renewals Program Officer

Location: Balcatta Australia

Job Description:

Thrive with a strong sense of purpose as you shape WA's water future.

Our erse workplace offers endless opportunities to thrive and grow. It takes a lot of people to keep water running, maintain essential wastewater and drainage services and find innovative solutions to future-proof our state.

With us, you'll have the variety and opportunity to shape your career path across WA. The depth and breadth of our work means you can experience multiple roles and careers.

About the role

We have a permanent opportunity to join our Meter Renewals Program team in Balcatta. In this role, you'll work across a variety of small and large Meter Replacement Projects by planning and scheduling field activities, coordinating contractors, and providing project support to ensure projects are delivered on time and to quality standards.

Every meter replaced keeps WA's water network accurate, efficient, and reliable. By ensuring timely renewals and smooth customer experiences, you'll help maintain essential services for homes and businesses across the state. Your work directly supports sustainability, safety, and quality, making a real difference in how communities access water every day.

Who are we?

When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our state.

If you're driven to make a meaningful contribution, you've come to the right place.

Real benefits that matter

• Real flexibility with options to work from home, 9-day fortnight, flexible work hours
• Free parking at our Balcatta office
• Two well-being days each year to do whatever you need to do to feel good
• Access to long service leave pro rata after 3 years of service
• Generous co-contribution superannuation scheme, which offers up to 16%. This includes an 12% standard employer contribution, plus an additional 2% employer co-contribution that matches your own 2% contribution.
• Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
• Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing.

What you can expect with this role

You'll play a key role in supporting the Meter Renewals Program by planning and scheduling contractor work, creating work orders, and managing customer enquiries to ensure projects run smoothly and meet quality standards. Your day will involve liaising with project teams and stakeholders, preparing and auditing data for invoicing and compliance, and providing administrative support where needed.

You'll enjoy being part of a close-knit, supportive team that values collaboration and continuous improvement. This role offers great exposure to other teams within the section, giving you the chance to expand your knowledge, develop new skills, and build a pathway for career progression.

Your skills and experience

For this role, you will need to be highly organised and confident in managing your own workload, with a proactive approach and strong initiative. You'll be a team player who's ready to jump in and support a variety of projects, while delivering excellent customer service and building strong relationships with customers and contractors. Solid administrative experience is essential, and project support experience will be highly regarded. Strong computer skills are a must, with experience in Excel, SAP, Maximo, or Grange considered an advantage.

As you may be required to travel to different sites occasionally, a current driver's licence is required.

This role is a great fit for iniduals returning to the workforce. Whether you've taken time away to care for family, to support loved ones, or pursue personal goals, we understand the value of your experience and the importance of a supportive transition.

This opportunity offers the flexibility, encouragement, and resources to help you confidently re-establish your career and thrive in a welcoming environment.

Ready to thrive as you shape WA's water future? Apply today

If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role.

As part of the recruitment process you will be required to complete Pre-Employment screening which may include a medical, qualification check, police clearance and Australian working rights check.

We reserve the right to withdraw this ad prior to the closing date.

Our commitment to a erse and inclusive workplace:

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the ersity of our customers and our community.

We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically erse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

Title: Digital Trade Activation Manager

Location: New South Wales, 2010

Req ID  51989

Brand Woolworths Group

Team Commercial

Employment type Fixed-term Full-time

Job Description:

New South Wales, 2010

• 14 Months fixed term / secondment role based in Surry Hills - 3 days per week with hybrid working on the other 2 days.

• Lead the development & integration of commercial best practice in onsite assets as a member of our Food eCom BU..

We are Woolworths Group

We are Woolworths Group. 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose - 'to create better experiences together for a better tomorrow.' It's that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you're excited to turn today's blue sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the erse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you'll do

You'll be a champion for eCom growth, partnering with key stakeholders across the business to create customer first experiences across the site.

• Lead Onsite Asset Strategy: Drive the management, implementation, and optimisation of the onsite asset planning strategy to deliver our key customer and trade plan priorities.
• Integrated Customer Experience: Ensure the successful delivery and amplification of our group priorities through a seamless experience for customers
• Develop Commercial Best Practice: Use data and insights to lead the development and integration of best practices within onsite assets
• Continuous Improvement: Partner with key stakeholders to continue to evolve our understanding and approach to asset planning

What you'll bring

You'll bring in your ability to understand customers in an FMCG or retail environment to deliver seamless experience and strong commercial outcomes

• Commercial Expertise: Strong understanding of trading, merchandising or marketing in an FMCG, digital or retail environment
• Commercial Best Practice Integration: Skilled in developing and embedding commercial best practices
• Collaborative Partnering: Exceptional ability to build and nurture relationships with erse stakeholders
• Prioritisation: A track record of prioritising and delivering in a high pressure environment

What you'll experience

• A global business with endless career possibilities around every corner and across every discipline - with valuable exposure to a vast and exciting business network.
• A progressive and flexible 'Work from Anywhere' policy that gives you more control over your work, life and wellbeing.*
• Parental Leave provision - applies to permanent team members, and excludes casual team Members, fixed term team members and contractors.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's ersity brings to our business, customers, and communities and that teams with erse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

Title: Customer Support Team Member

Location:  Australia

Job Description:

Job ID

2025-2584

# of Openings

1

Role type

Permanent

Working

Hybrid

Name

Australia Remote

About Us

Location - New South Wales/Queensland/Victoria, Australia 

Function - Renewals

Department - Customer

Working Pattern - Hybrid; Full-time

Benefits – Benefits and Rewards

Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out

Join our dynamic support team and help deliver exceptional service across our safety solutions at worksafeguardian.com.au and loneworker.com.au. You'll be supporting a erse client base across various sectors, providing assistance through: 

Responsibilities

• Inbound/outbound calls
• Live web chat and email support
• Online training sessions
• Knowledge of smartphones and web browsers

Skills and Experience

• We’re looking for someone who’s tech-savvy, a great communicator, and eager to learn.
• Experience in a support role is a plus, but not essential, we value attitude and adaptability most.
• Flexibility with work hours is appreciated, as some shifts may vary.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better.

Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen! 

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

 #LI-HT1 #LI-Hybrid #LI-Fulltime

Legal Assistant

Location: Brisbane Australia

Job Description:

Slater and Gordon Lawyers are a leading personal injury and class actions law firm where every member of our team has a shared passion for our clients: we are people caring for people.

Our commitment to our people includes offering genuine work-life balance, with a hybrid work environment allowing them to split their time between home and the office. We recognise and reward high performance and have outstanding employee benefits including a week of shutdown leave, paid parental leave, extra-long service leave, together with various ongoing learning and professional development opportunities.

Employees covered by our Enterprise Agreement, will also enjoy access to additional paid service leave, a confirmed 1 July salary increase, an annual wellness reimbursement, career development opportunities, and much more.

What are we looking for?

Our Abuse Law team is growing, and we are now seeking an experienced Legal Assistant to join our Brisbane team. This is a full time, permanent role and flexible work arrangements will be considered. Your energy and drive will be integral in achieving successful outcomes along with your positive approach to your work. Your daily duties will include:

• Provide a great level of care and support to our clients in a professional manner
• Build strong relationships with our clients, internal and external stakeholders
• Support the team with general file management and administration
• Coordinate appointments for our lawyers, medico-legal appointments for our clients, conferences and mediations
• Communicate with clients, insurers and other professionals both in writing and verbally
• Prepare legal correspondence and compiling court documents
• Prepare matters for conferences and hearings.

What will you bring?

You will be an experienced Legal Assistant with a passion for social justice and generating positive outcomes for clients. The following experience and skills will ensure your success in this position:

• Previous experience in legal support or business administration
• A natural passion for helping people and high level of empathy
• Exceptional experience in communication and customer service
• Excellent written and drafting skills
• Recognise the importance of attention to detail and time management
• Demonstrated organisational skills and the ability to multi-task
• Ability to work autonomously as well as in a team environment
• A willingness to learn
• Proactive approach and initiative
• Available to work 38 hours per week, between the hours of 8:30am - 5pm Monday to Friday.

What next?

If you are interested in this opportunity, please apply directly to Slater and Gordon. We prefer to talk with you personally and are not accepting applications from recruitment agencies.

To be eligible for this position, you must be an Australian citizen, a permanent resident, or hold a valid visa with full and unrestricted working rights in Australia. Proof of work rights will be required as part of the Slater and Gordon application process.

Acknowledgement of Country Slater and Gordon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all First Nations peoples today.

Diversity + Inclusion Slater and Gordon is committed to creating an inclusive workplace that values ersity and ensures equal opportunities for all. Slater and Gordon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes. We understand that everyone has different needs.

Title: Natural Resource Specialist 2 (Groundwater Data Specialist)

Location: Salem United States

Job Description:

Agency:

Water Resources Department

Salary Range:

$4,622 - $7,070

Position Type:

Employee

Position Title:

Natural Resource Specialist 2 (Groundwater Data Specialist)

Job Description:

Working Title:  Groundwater Data Specialist

Classification:  Natural Resource Specialist 2

Position Type:  Full Time, Permanent

Representation:  Service Employees International Union **(**SEIU)

FLSA Status:  Non-Exempt, eligible for overtime in the form of compensatory time with manager pre-approval

Monthly Compensation: The monthly salary range before PERS* will be $4,622-$7,070 | after PERS* will be $4,943-$7,562

Work Location: North Mall Office Building, 725 Summer St. NE Suite A, Salem Oregon 97301.  

Hybrid/Remote Work: This position is hybrid eligible with manager pre-approval, some in office and field work will be required.

About the Oregon Water Resources Department   

The Oregon Water Resources Department is committed to creating a workplace culture that understands and appreciates differences among people and is welcoming and inclusive to all. By fostering fairness and equity in its work culture, the Department strives to improve services for all Oregonians. We acknowledge that not all people have experienced equitable opportunities or fair treatment. We are committed to increasing our awareness and understanding of historic injustices and building a foundation for meaningful change. We value a wide range of professional and lived experiences, and people of underrepresented communities are strongly encouraged to apply.   

Our Vision   

The vision of the Oregon Water Resources Department is to assure sufficient and sustainable water supplies are available to meet current and future needs. 

Our Mission

The Department's mission is to serve the public by practicing and promoting responsible water management through two key goals:

• To directly address Oregon's water supply needs
• To restore and protect streamflows and watersheds in order to ensure the long-term sustainability of Oregon's ecosystems, economy, and quality of life

Core Values   

• Integrity – We are accountable for all that we do.  We act with honesty and promote transparency.   
• Service – We are dedicated to providing outstanding service and treating everyone equitably in our management and stewardship of state resources.   
• Technical Excellence – We base our resource decisions on law, science, and expertise.   
• Teamwork – We are united in our mission, relying on one another and working together with the communities we serve.   
• Forward-Looking – We seek innovative and practical solutions to the water challenges of today and tomorrow.

2019-2024 Strategic Plan

The Oregon Water Resources Department’s strategic priorities for 2019-2024 are to:   

• Modernize our management of Oregon’s surface water and groundwater resources to meet instream and out-of-stream uses   
• Work to secure Oregon’s instream and out-of-stream water future in the face of increasing water scarcity   
• Foster a forward-looking team dedicated to serving Oregonians with integrity and excellence.

About our Team/Division  

This position exists in the Groundwater Section of the Technical Services Division. The groundwater section supports the agency's mission "to serve the public by practicing and promoting responsible water management" through implementation of the Groundwater Act of 1955 (ORS 537.505 to 537.795 and 537.992) and related administrative rules. Groundwater section staff participate in all facets of the agency's core work as described in its 2025 strategic plan; they are the primary entity responsible for collecting groundwater data statewide, organizing and interpreting that data, and applying that data and information to support groundwater right transactions  (supporting Water Rights Services Division (WRSD)), the distribution and regulation of groundwater (supporting the Field Services Division (FSD)), and planning efforts to meet future groundwater needs (supporting the Water Resource Department Policy team (WRDP) and the Directors Office).

The groundwater section contributes directly to advancing Recommended Action Items 1a (Conduct Additional Groundwater Investigations), 1b (Improve Water Resources Data Collection and Monitoring), 1c (Coordinate Inter-Agency Data Collection, Processing, and Use), and 11e (Develop Additional Groundwater Protections) of the State’s 2017 Integrated Water Resources Strategy. The Oregon Water Resources Department seeks to promote a workplace culture that understands and appreciates differences among people, utilizes that understanding and appreciation to improve our services, and fosters a work culture that is welcoming and inclusive to all.

About the Position 

The primary purpose of the Groundwater Data Specialist is to support the Groundwater Section by processing, analyzing, and maintaining groundwater data from a variety of sources. The position also provides occasional field and technical support for data collection and instrumentation, as well as for water right transactions. This position serves as a liaison with the public in multiple forums including a citizen science groundwater level data collection program, as well as programs to collect groundwater level and pumping test data from water right holders. As part of a groundwater data team, this position supports the Groundwater section, other Department sections, and the public. This position receives assignments from the section manager, assistant section manager, groundwater data developers, and senior hydrogeologist staff.

Database Maintenance

• Collate, organize and enter hydrogeologic data in the groundwater databases, including groundwater, IT, the CGWA database, and others. Data includes water level, water use, aquifer parameters, and other data and information associated with groundwater sites (groundwater, IT), as well as groundwater use and allocation information (CGWA). This task includes review, analysis, maintenance, and entry of the data submitted on the State Observation Well Net, permit conditions compliance programs, and Pump Test Programs.
• Review database errors and omissions log – correct/update identified database fields, and/or assign to basin hydrogeologist as necessary. Advise Groundwater Data Developers on systemic data quality problems and assist in design of solutions for processing and managing data.
• Enter groundwater data from historic paper records into databases.
• Support data entry from current observation well sites as needed.
• Collaborate with the Groundwater Data Developer and Sr. Data Developer to create, modify, and run software to query, manipulate, and update data in the database.
• Provide customer service to external parties who are interacting with public facing databases

Coordinate Permit Condition Static Water Level Program

• Coordinate the tasks necessary to ensure successful collection of permit condition water levels submitted by water right holders.
• Build and send reminder letters, receive submittals, enter submittals into database, update address records, document processes, and other tasks as needed for program to operate efficiently.
• Provide customer service via phone and email to water right holders and licensed professionals regarding questions about compliance with the program.
• Evaluate and document systematic problems with data collection and processing tools and workflows.

Coordinate Pump Test Program

• Coordinate the pump test program outlined in OAR 690-217. 
• Receive submittals, enter data into the database, perform initial assessment, distribute for senior hydrogeologist assessment/review, and document/route assessment results.
• Provide customer service via phone and email to water right holders or licensed professionals regarding questions about compliance with the program.

Process Recorder Well Data

• Process high-frequency, time-series transducer data using WISKI, correct data with manual measurements, and ensure data is automatically uploaded to public facing website.
• Maintain and update data from current recorder wells and process backlog of recorder data.

Maintain Groundwater References

• Maintain physical and electronic groundwater references. 
• Transfer electronic references to the Zotero reference management software platform and work to integrate these references with GIS and other software used by the groundwater section. 
• In coordination with groundwater manager and hydrogeologists, design and implement a modern electronic file structure for groups/gwater and review/transfer historic data to new file structure as needed.

Support Records Retention Policy Implementation 

• Assess existing physical and electronic documents with regards to records retention policy.

Support Documentation of Groundwater Section Processes

• Support development and maintenance of documentation related to groundwater section processes and tasks in a Desktop Reference Manual.

Click here to view the full position description.

Minimum Qualifications  (Need to Have)

Two years of hydrogeology experience; and 

• A bachelor’s degree in Data science, Physical science, Environmental science, Hydrogeology, Geology, or related earth science; OR three additional years of experience; OR 

• One year of experience as listed above AND a Master’s degree in Hydrogeology, Geology, or related earth science; OR 

• A Doctorate degree in Hydrogeology, Geology, or related earth science.

Preferred Qualifications  (Nice to Have)

• Knowledge and familiarity with collection and evaluation of groundwater data. 

• Basic understanding of hydrogeologic, geologic and other scientific principles.

• High level of experience with data entry, data quality control, and data analysis.

• Excellent attention to detail and organizational skills

• Ability to work collaboratively and harmoniously with a erse range of internal and external employees

• Ability and desire to engage meaningfully with the public and offer information and resolutions with a high level of customer service.

• Experience with Python or R programming languages

• Experience with ArcGIS software 

• Experience with WISKI software 

• Experience with Zotero software 

• Experience collecting water level data with electric tapes and automated transducer/datalogger units

We are most interested in finding the most qualified candidate for the job, and that candidate may not meet every one of our listed preferred qualifications. Paid and unpaid experience may count towards the preferred qualifications. If you are excited about this position, we encourage you to apply. If you are unsure as to whether you meet the preferred qualifications of this position, please contact us to discuss your application.  

Working Conditions  

Frequent office work. Occasional lifting up to 50 lbs. Occasional contact with hostile or angry people via phone or email. Occasional field work in possible inclement weather, including below freezing conditions. A valid driver’s license is preferred for occasional field work but not required. 

What’s in it for you?     

In addition to offering a culture of care and inclusivity and working among a highly skilled team to e into meaningful work, we also offer a competitive benefits package that includes:    

• PEBB Insurance with exceptional medical, vision and dental plans with employees paying 1 to 5% of the total premium.   

• Leave accrual starting at 8 hours of sick and 8 hours of vacation leave per month, with your vacation leave accruals increasing every 5 years.   

• Access to an additional four days of discretionary leave - 3 days of personal business leave and one day of Governor’s Leave each year.   

• Eleven paid holidays per year.   

• Membership in the Public Employees Retirement System (PERS) including a pension and employer contributions to the Inidual Account Program.    

• Optional benefits (such as term life insurance, long-term and short-term disability, long-term care, health and dependent care flexible spending accounts, enrollment in the Oregon Savings Growth Plan, a deferred compensation program with a wide variety of investment options).   

• The opportunity to receive loan forgiveness under the Public Service Loan Forgiveness Program (must qualify).

Current State of Oregon employees must apply through your employee Workday account.  

Important Information

PERS Salary Information    

* NON-PERS ELIGIBLE (Includes most new hires to state government. Employees typically gain PERS eligibility after six months of state service. PERS ELIGIBLE (Typically current or former employees of Oregon state or local government, public schools, universities, etc.) The salary listed will state base monthly salary, which is BEFORE PERS.  

Future Vacancies       

This applicant pool may be used to fill additional vacancies as they occur over the next three (3) months.  

Work Authorization    

The Oregon Water Resources Department does not offer visa sponsorships. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security Form I-9, confirming authorization to work in the United States.      

Application Review Process  

In addition to your related work experience and education, we will use both the minimum and desired qualifications above to determine whom to interview. Please make sure all your relevant qualifications are clearly demonstrated in your application materials. Your application materials may be evaluated on spelling, grammar, punctuation, attention to detail, and presentation.  

Artificial Intelligence (AI) Usage  

The use of outside resources such as Artificial Intelligence software during the application process (cover letter and resume) and applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in immediate disqualification.  

HB3187 Statement

The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

The Oregon Water Resources Department is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity.

Title: Manager, Hotel Level Marketing - Product Development

Job Description - Manager, Hotel Level Marketing - Product Development (COR015FQ)

Manager, Hotel Level Marketing - Product Development (

Job Number:

 COR015FQ)

Work Locations

Hilton - Shared Services - Dallas 

15305 N Dallas Parkway Suite 600 

 Addison 75001

***This role is based at one of our corporate offices in McLean, VA or Dallas, TX***

This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a Manager, Hotel Level Marketing Product Development you will support these areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth. On the Hotel Level Marketing team reporting to the Director, Hotel Level Marketing Services, you will work on projects including supporting or leading initiatives to redesign and optimize the current Hotel Level Marketing program, translating business needs and user feedback into actionable product features, managing the product backlog, and delivering iterative improvements that align with Hilton's strategic goals.

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a erse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. 

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Help execute the technology product roadmap, ensuring alignment with Americas Marketing objectives.

• Write and manage user stories, features, and user acceptance criteria/ QA that reflect hotel needs and business goals.

• Participate in Agile ceremonies including sprint planning, daily stand-ups, and retrospectives to lead iterative delivery.

• Use data and user feedback to inform backlog prioritization and identify opportunities for testing and optimization.

• Communicate with hotel teams to resolve needs or escalations.

• Collaborate with cross-functional teams to ensure new features are integrated smoothly and deliver measurable impact.

• Support Global initiatives

How you will collaborate with others:

• Partner daily with agency partners and with the internal Programmatic Media Team

• Manage stakeholders in Americas Marketing and Marketing and Loyalty

What projects you will take ownership of:

• Support development of a comprehensive technology product roadmap leveraging data and insights to inform milestones, testing opportunities and strategic initiatives.

• Translate hotel and internal stakeholder feedback into user stories, conduct sprint reviews and gather feedback for iterative improvements.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Five (5) years of professional experience.

• Three (3) years of work experience in product management, marketing technology, or related fields.

• Experience supporting product development in an Agile environment, including writing user stories and managing backlogs.

• Experience leveraging data and insights to inform storytelling.

• Experience communicating product updates, milestones and progress with multiple stakeholder groups and building relationships.

• Travel 20%

• Hybrid work schedule in Dallas, TX or McLean, VA.

It would be useful if you have:

• Familiarity with performance marketing and paid media strategy, including campaign reporting and optimization.

• Exposure to budget tracking and resource planning.

• Experience supporting change management and adoption efforts.

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a erse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.

Schedule

: Full-time

Brand: Hilton Corporate

Shift

: Day Job

Job Level

: Manager

Job

: Sales and Marketing

Title: Transaction Management/ Customer Service Representative

Office, Clerical & Administrative

$ 21 / Hour

location_onPennington, New Jersey

work_outlineContract/Temporary

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Adecco is assisting a local client in recruiting for Transaction Management / Customer Service Representative opportunities in Pennington, NJ or Jacksonville, FL. This is an excellent opportunity to join a dynamic, client-focused team within the financial services industry. If you have strong communication skills, attention to detail, and thrive in a fast-paced environment, apply now!

Responsibilities:

• Answer client calls and respond to email inquiries while processing various assignments.

• Multitask effectively while communicating with clients and Branch offices via phone and email.

• Adhere to a structured schedule for phone support and client outreach.

• Conduct outreach efforts to reunite abandoned clients with their assets.

• Perform regular account maintenance, including document review, to ensure accuracy and compliance with policies.

Required Skills & Qualifications:

• Experience in document processing and financial services or brokerage operations.

• Understanding of client compliance reporting and regulatory requirements.

• Ability to maintain a positive and professional attitude in a team-oriented, fast-paced work environment.

• Skilled at de-escalating client situations and providing effective resolutions.

• Strong organizational, analytical, and writing skills.

• Excellent attention to detail and accuracy.

• Confidence and professionalism when communicating with clients using a “soft touch” approach.

• Intermediate proficiency with Microsoft Word, Outlook, and Excel.

• Demonstrated ability to service and resolve client inquiries efficiently and effectively.

What’s in it for you:

• Pay Rate: $21.01/hour

• Schedule: Monday – Friday, 8:00 AM – 5:00 PM

• Locations: Hybrid – Pennington, NJ or Jacksonville, FL

• Weekly Paycheck

• Dedicated Onboarding Specialist & Recruiter

• Access to Adecco’s Aspire Academy with thousands of free upskilling courses

This Transaction Management / Customer Service Representative position is being recruited for by one of our Centralized Delivery Team, not your local Branch.

Pay Details: $21.00 per hour

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Title: Senior Affera Mapping Specialist

- CAS, Memphis, TN

Location: Memphis United States

Job Description:

We anticipate the application window for this opening will close on - 3 Dec 2025

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

Join Medtronic as an Affera Mapping Specialist and be at the forefront of transforming lives through advanced medical technology! In this dynamic role, you'll work alongside a collaborative team of clinicians, engineers, physicians, and innovators to execute mapping solutions for cardiac and other electrophysiological systems. By blending technical expertise with a passion for improving patient outcomes, you'll have the opportunity to impact global healthcare directly. If you're driven by precision, problem-solving, and the chance to make a tangible difference in people's lives, this is your opportunity to grow your career while shaping the future of medical innovation at Medtronic.

To find all CAS Mapping roles available please use #casmap in the key word search at Medtronic Careers

Various levels available based on qualifications and experience

Responsibilities may include the following and other duties may be assigned.

• Provide clinical and technical support and training to physicians and staff on the EP mapping and navigation system and all CAS products.
• Educate and train physicians, hospital personnel and office staff on technical matters relating to CAS products and related procedures.
• Promote the safe and effective use of Medtronic CAS products and related procedures.
• Understand and support national, regional and territory sales objectives to achieve or exceed sales goals within all CAS products.
• Develop and cultivate customer relationships resulting in incremental business.
• Work in partnership with Account Manager, Regional Manager and Area Directors to identify potential sales opportunities.
• Collaborate and strategize with local sales team to conduct customer training for mapping and other CA Solutions products.
• Collaborate and communicate with the sales and clinical teams in the region.
• Serves as an effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support.
• Serve as a regional champion to share your experience and influence others to be proficient in the mapping technology.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

We seek out and hire a erse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader -that's why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.

To learn more about Inclusion & Diversity at Medtronic Click Here

Required Qualifications

To be considered for this role, please ensure these minimum requirements are evident on your resume.

• High school diploma PLUS a minimum of 8 years of related work experience in cardiac mapping and navigation.

OR

• Associate degree PLUS a minimum of 6 years of related work experience in cardiac mapping and navigation.

OR

• Bachelor degree plus a minimum of 4 years of related work experience in cardiac mapping and navigation.

Preferred Qualifications

• B.A./B.S. Degree in nursing, cardiovascular, life sciences, or technical discipline with minimum of four years work experience in cardiac field, hospital/clinic or sales.
• Proven track record with technical training assignments.
• Experience in the cardiac catheter ablation field, EP lab, in a hospital/clinic or EP medical sales providing technical / clinical support.
• Ability to travel more than 25% of the time

Additional Job Requirements

• Environmental exposure to infectious disease and radiation
• Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise
• Clinical Specialists will on occasion be required to travel outside of their assigned territory and possibility overnight
• Must have a valid driver's license
• Ability to freely move throughout the facility, use a phone, keyboard and mouse, visually able to interact with personal computers
• Must be able to stand/sit/walk for 8 hours a day
• Ability to travel up to 25%

Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application. Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.

CARDIOVASCULAR PORTFOLIO:

Cardiac Ablation Solutions offers cardiac mapping and ablation solutions to treat patients with abnormal heart rhythms. Our vision is to help patients worldwide by advancing innovation for the diagnosis and ablation of cardiac arrhythmias, enabling clinicians to perform procedures with superior outcomes.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$130,000.00 - $140,000.00

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.

We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, erse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to ersity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified iniduals with disabilities.

If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Title: Clinical Trainer

- Florida

Location: Florida United States

Job Description:

Clinical Trainer

Purpose of role: The Clinical Trainer will call on current and new Phonak customers within a specific region, working directly with audiologists, hearing aid dispensers, physicians, large retail chains, universities and hospitals. Responsible for providing training support to end-users and distributors of Phonak products and provide continuing clinical support for customers seeking hearing solutions. Provide support at various customer marketing events (i.e. open house and lunch 'n learn). Provide presentations to large and small groups at regional, state and national meetings as well as Phonak events. This position will be based out of your home office in the region assigned.

Main Tasks and Responsibilities:

• Play key role in promotion and demonstration of new solutions during new product launch trainings
• Support sales of all products within region, with primary emphasis on Sales Representative accounts
• Needs analysis and provide product solutions for accounts
• Maintain strong relationships and rapport with customers within region
• Work closely with sales to ensure all customer needs are met through personal or group product training
• Provide remote support for customers by phone and e-learnings as required
• Represent Phonak and speak at national, state and regional meetings
• Participate in Open Houses and other consumer marketing events
• Meet or exceed required customer visits per week as defined by manager
• Comply with internal policies and procedures for documenting customer visits in CRM system on a daily basis
• Maintain expense reporting weekly and manage territory with in OPEX guidelines
• Act as a mentor to new Clinical Training employees
• Willingness to travel overnight frequently (up to 75%)
• Other duties as assigned

Education and Skillset:

• Au.D or Master's Degree in Audiology required
• 3+ years of hearing aid sales or dispensing either in a clinical environment or in a territory sales or training role
• Experience fitting Phonak products a plus
• Strong problem solving abilities and capability to work under pressure
• Strong time management and organizational skills
• Proven track record of maintaining strong relationships
• Effective communication skills
• Exceptional presentation skills
• Team player
• Proficient knowledge of hearing aid technology and industry practices
• Excellent follow through skills
• Strong skills with Microsoft Office Suite, experience with CRM systems a plus

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

Don't meet all the criteria? If you're willing to go all in and learn we'd love to hear from you!

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact [email protected]

Health Benefits and Perks:

• Medical, dental and vision coverage*

• Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts

• TeleHealth options

• 401k plan with company match*

• Company paid life/ad&d insurance

• Additional supplemental life/ad&d coverage available

• Company paid Short/Long-Term Disability coverage (STD/LTD)

• STD LTD Buy-ups available

• Accident/Hospital Indemnity coverage

• Legal/ID Theft Assistance

• PTO, floating Diversity Day, & paid holidays*

• Paid parental bonding leave

• Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)

• Robust Internal Career Growth opportunities

• Tuition reimbursement

• Hearing aid discount for employees and family

• Internal social recognition platform

• D&I focused: D&I council and employee resource groups

• Plan rules/offerings dependent upon group Company/location.

If the applicant selected for this role resides in CA, CO, NY or WA we adhere to the pay transparency required in those states. This role's pay range is between: $85,000 - $105,000 . This role is also commission eligible/bonus eligible.

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of erse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Title: Account Manager

- US

Location: Boston United States

Job Description:

About Us

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.   

We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.  

Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.

At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent-tense team brings together leading minds from travel and SaaS, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.

Visit www.perk.com to learn more. 

Powering Real Work 

The Role

We are looking for a customer-oriented and result-driven candidate to join our Account Management Team. As an Account Manager at TravelPerk, you will be actively contributing to our continued customer satisfaction as well as working to increase growth and margin within existing accounts. In this role you will be responsible for a portfolio of small and medium sized accounts within the North American market. You must possess a genuine hunger to navigate your accounts in a fast-changing, hyper-growth environment, be ready to roll-up your sleeves and work hard.

What will you be doing?

• Own a portfolio of SMB (small and medium) customers and develop a high level of customer engagement with your contact and key decision makers within your accounts.
• Gain a deep understanding of your customers business and be able to leverage this information to ensure that the customer maximizes their usage of TravelPerk.
• Identify growth opportunities and develop your portfolio by adding new business opportunities.
• Leverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholders.
• Be an expert on the portfolio of TravelPerk products in order to meet & exceed quarterly targets of up-selling and cross-selling.
• Develop strong relationships with your clients that will shape their business travel programs.
• Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions.
• Act as a key contact between the internal TravelPerk teams and the Account Management Team, to ensure product integrations during roll-outs are as smooth as possible.
• Effectively prioritize your time in order to maximize impact in key business areas.

What will you need to succeed?

• Relevant account management or customer success experience.
• Outstanding presentation & communication skills and the ability to build deep relationships.
• Great prioritization and time management skills.
• Result oriented mindset while keeping customer satisfaction as your top priority.
• Great ability to analyze and translate data for your customers.

On top of that, you will only be the right candidate if you are...

• Empathetic: someone who can identify with the customer and genuinely wants to support them using an optimal problem-solving methodology.
• Honest, open and trustworthy: your peers and managers can trust you. You are a team player, don't play political games, and care more about the team's success than about your own career gains.
• Focused and determined: You don't let yourself be distracted. You can focus on accomplishing big wins and never get lost in less important ideas that are floating around.
• You seek feedback early and often and are open to both give and take constructive criticism.

What do we offer?

• Competitive compensation, including equity in TravelPerk
• Generous vacation days so you can rest and recharge
• Comprehensive benefit plans covering medical, dental, vision, life, and disability with coverage from your start date
• Financial benefits like 401k or Roth with company matching, and HSA or FSA plan
• Subscription to Wellhub, the gym benefit
• Family services that include adoption benefits and paid parental leave from 12 to 16 weeks
• Global presence and hybrid working style
• Unforgettable TravelPerk events, including travel to one of our hubs
• Learning and professional development opportunities
• A mental health support tool with access to therapists year round
• Exponential growth opportunities
• 16 paid hours per year to volunteer for a cause of your choice
• "Work from anywhere" allowance of 20 working days per year

Compensation:

Compensation for this role is a combination of salary, commissions, and stock options. The base salary is $85,000 and the total on-target earnings (base + commission) are $106,000. The commission structure will be tied to the achievement of revenue & retention targets. 

How We Work

At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our London or Barcelona hub. We fundamentally believe in the value of meeting in-real-life to improve connectivity, productivity, creativity and ultimately making us a great place to work.

For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.

Perk is a global company with a erse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you

We believe real connection happens in real life. That's why we follow an IRL-first approach, with most teams working together in person three days a week. Some roles, such as Customer Care, spend more time in the office to stay close to our customers and each other.

Our hubs are designed for collaboration and focus, spaces where ideas flow, creativity sparks, and people thrive.

We hire for potential, curiosity, and impact, not just formal credentials. What matters most is your ability to grow, learn, and make a difference.

As a global company serving erse customers, we want our teams to reflect that same ersity. Whoever you are and wherever you're from, you're welcome at Perk.

At Perk, we use AI-powered tools to make parts of our recruitment process smoother and create a better experience for candidates, helping our Talent team focus on what matters most: connecting with people. Every hiring decision is made by real humans, our talent team and hiring managers, not by AI.

Protect Yourself from Recruitment Scams

All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to [email protected], and we will confirm whether it is legitimate.

Title: IT Support Specialist

, NA

Location: Denver United States

Job Description:

About Vantage Data Centers

Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

IT Department

The IT Department for Vantage Data Centers is very hands on. In most cases, we specify, purchase, configure and maintain all networking and server hardware. We also work closely with partner VARs to learn about the latest technology changes so we can make informed purchase decisions. The IT department is always looking for ways to strike the best balance between technology, performance and cost. Vantage IT also participates in designing each of our new data center building's networking infrastructure, including but not limited to: erse pathways connecting to carriers, meet-me room (MMR) hosting (rack, cabs, ladders, cross connect panels…), wireless AP coverage, etc. If you like getting your hands dirty and helping to design, build and maintain IT infrastructure in a modern data center, then come work at Vantage. We're expanding with many new builds!

Position Overview

This role can be based in Denver, CO, following our flexible work policy (3 days in-office, 2 days flexible).

As an IT Support Specialist, you will be a key part of the global IT Support team, providing both remote and on-site assistance. In this role, you'll work closely with our onboarding team to configure, prepare, and ship IT equipment to new hires, ensuring a smooth start for all employees.

Your responsibilities include providing first and second-line support for hardware, software, and network issues, managing service requests and incidents through tools like ServiceNow and ManageEngine, and supporting both Windows and macOS environments.

You'll work across departments and regions, requiring excellent communication skills and a customer-service mindset. You'll also gain hands-on experience with technologies such as Active Directory, Azure AD, Office 365, and Mobile Device Management tools like Microsoft Intune and Jamf.

Duties

• Work under limited supervision both independently and within a team environment.

• Provide 1st and 2nd line IT support for hardware, software, and networking issues (on-site and remote).

• Collaborate with global IT teams to resolve escalations and manage IT service requests.

• Partner closely with HR/onboarding teams to prepare, configure, and ship IT equipment to new hires.

• Prioritize, log, and track multiple issues through resolution, following ITIL methodology.

• Use ServiceNow and ManageEngine to manage and document incidents and requests.

• Support and maintain video conferencing equipment on-site.

• Maintain and update technical documentation.

• Troubleshoot and resolve technical issues on Windows and macOS devices.

• Provision and deprovision user accounts across business systems.

• Install, maintain, and support software applications and systems.

• Support the implementation of IT change management activities.

• Occasionally travel to other sites and offices as required.

• Be a friendly and professional point of contact for the regional office.

Job Requirements

• Associates or Bachelor's degree in Information Technology, Computer Science, or relevant work experience.

• 2+ years of experience in a helpdesk or IT support environment.

• Experience working within an ITIL environment; ITIL certification is preferred.

• Hands-on experience with Active Directory, Azure AD, and Office 365 (Teams, Exchange, etc.).

• Knowledge of cybersecurity tools, antivirus, and firewall management.

• Strong troubleshooting skills and familiarity with remote desktop applications and help desk software.

• Excellent written and verbal communication skills; able to support users globally.

• Ability to interact professionally with all levels of staff, including executives.

• Experience with ServiceNow, ManageEngine, or similar ITSM tools.

• Travel is expected to be less than 20%

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Additional Details

• Salary Range: $80,000 - $90,000 + Bonus (this range is based on Colorado market data and may vary in other locations)

• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

• Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.

#LI-CM1 #LI-Hybrid

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

We'll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon-we're excited to find the right person and will keep the role open until we do!

Title: Enrollment Specialist

Locations McLean, Virginia

Categories Population Health

Full-Time

Remote

Req ID 2636

Job Description:

Overview

As the largest and leading value-based kidney care company, Somatus is empowering patients across the country living with chronic kidney disease to experience more days out of the hospital and healthier at home.

It takes a village of passionate and tenacious innovators to revolutionize an industry and support iniduals living with a chronic disease to fulfill our purpose of creating More Lives, Better Lived. Does this sound like you?

Showing Up Somatus Strong

We foster an inclusive work environment that promotes collaboration and innovation at every level. Our values bring our mission to life and serve as the DNA for every decision we make:

• Authenticity: We believe in real dialogue. In any interaction, with patients, partners, vendors, or our teammates, we are true to who we are, say what we mean, and mean what we say.
• Collaboration: We appreciate what every person at Somatus brings to the table and believe that together we can do and achieve more.
• Empowerment: We make sure every voice gets heard and all ideas are considered, especially when it comes to our patients' lives or our partners' best interests.
• Innovation: We relentlessly look for ways to improve upon the status quo to continuously deliver new solutions.
• Tenacity: We see challenges as opportunities for growth and improvement - especially when new solutions will make a difference for our patients and partners.

Showing Up for You

We offer more than 25 Health, Growth, and Wealth Work Perks to help teammates learn, grow, and be the best version of themselves, including:

• Subsidized, personal healthcare coverage (medical, dental vision)
• Accrual of 3 weeks' Vacation (PTO)
• Professional Development, CEU, and Tuition Reimbursement
• Curated Wellness Benefits supporting teammates physical and mental well-being
• Community engagement opportunities
• And more!

The KRS Enrollment Specialist is responsible for telephonic outreach and enrollment of our eligible members. Our KRS Enrollment Specialists demonstrate a highly energetic blend of salesperson, health care navigator and health plan customer support representative.

This role is a fully remote position.

Responsibilities

• Outbound/Inbound dialer calls to members/consumer with complex medical conditions/CKD and ESRD
• Providing excellent customer service, including the ability to handle escalated callers
• Inform members the value participating in kidney services will provide them
• Verify insurance coverage is active and kidney GFR (if CKD) to determine member/consumer eligibility
• Complete initial health assessment
• Confirming member eligibility
• Maintaining and Schedule initial outreach appointment with a nurse using scheduling tool
• Performs all other related duties as assigned

Qualifications

Required

• High School Diploma / GED
• 1+ years of combined or related experience in a healthcare, call center, and/or customer service setting using the telephone and computer as the primary instrument to perform job duties
• Proficiency with Microsoft Office Word (create and maintain documents), Excel (create and maintain spreadsheets) and Outlook (email and calendaring)
• Medical Terminology

Preferred

• 1+ years of sales experience

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions. Somatus, Inc. provides equal employment opportunity to all iniduals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Title: Software Development Engineer II

Locations United States

Category Customer Success

Job Type Experienced Professional

Job Level Inidual Contributor

Remote Yes

Req ID 4686

Employment Type Full Time

Job Description:

About GitHub

As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 150+ million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate and experiment across 420+ million repositories. With all the collaborative features of GitHub, it has never been easier for iniduals and teams to write faster, better code.

Locations

In this role you can work from Remote, United States

Overview

GitHub takes pride in providing industry-leading support to our Enterprise and Developer customers. The Customer Success Engineering team is a globally distributed team of engineers and program managers that work to improve the GitHub customer experience. We build and ship products that are core to the GitHub support and success processes, and reduce friction by intelligently automating manual processes. We're looking for an experienced, empathetic engineer with a strong commitment to supporting our customers. You would join our team in developing the GitHub Support portal, our brand new Copilot in GitHub Support, ML tooling and technologies that all positively guide the GitHub customer support and product adoption experiences.

A week in the life of a CSE Software Engineer

Our team is truly distributed worldwide (across the Americas, Europe and APAC) which means we work asynchronously most of the time. Your typical week would include:

• Digging in to the most important issues the department is tackling by asking questions, creating plans, recognizing pitfalls, and raising concerns
• Discussing and collaboratively solving engineering and product problems with engineering collaborators in Slack or Zoom
• Supporting company-wide initiatives, many of which focused on automating tasks using chatbots and Machine Learning.
• Responding to issues and review requests from other teams at GitHub
• Reviewing your teammates' Pull Requests and providing helpful feedback
• Collaborating with design, analytics, support, and product management to understand the problems we want to solve and exploring how we can solve them
• Working with your engineering manager in your one-on-one meetings to grow your career
• Working in a squad to enable others to tackle challenges in a specific field of delivery

Responsibilities

• Work independently in an asynchronous fashion, and when schedule allows pair with other engineers on the team.
• Help building a chatbot that will guide our customers or escalate to a support engineer
• Influence architectural design design decisions of our Support and Customer Success products.
• Build tools and integrations that provide a seamless customer support experience.
• Create maintainable software and support products across Customer Success.
• Collaborate closely with Product and Engineering teams to fix bugs and implement features that reduce customer issues.
• Participate in escalations from the support team and help prioritize fixes with the Engineering teams.
• Evaluate and recommend solutions, and support team decision making.

Qualifications

Required Qualifications:

• 2+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python
• OR Associate's Degree in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 1+ year(s) experience
• OR Bachelor's Degree in Computer Science or related field
• OR equivalent experience

Preferred Qualifications:

• Experience building customer facing applications in ReactJS/React Native or equivalent language
• Experience with RESTful APIs and/or GraphQL (both)
• Solid knowledge of testing principle including A/B testing

Compensation Range

The base salary range for this job is USD $83,400.00 - USD $221,400.00 /Yr.

These pay ranges are intended to cover roles based across the United States. An inidual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on inidual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.

GitHub values

• Customer-obsessed
• Ship to learn
• Growth mindset
• Own the outcome
• Better together
• Diverse and inclusive

Manager fundamentals

• Model
• Coach
• Care

Leadership principles

• Create clarity
• Generate energy
• Deliver success

Who We Are

GitHub is the world's leading AI-powered developer platform with 150 million developers and counting. We're also home to the biggest open-source community on earth (and 99% of the world's software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.

Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We're remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are-because we know that people flourish when they can work on their own terms.

Join us, and let's change the world, together.

EEO Statement

GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace ersity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

Title: Senior Threat Hunter

Location: Remote - USA

Job Description:

About Zscaler

Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

The Threat Hunting Team is the face of security operations for Red Canary, a Zscaler company. We are the customer’s unique ally in helping secure their organization. Our team helps the customer understand the full scope of information available to them and make informed decisions about their environment. As the customer-facing role and voice of Red Canary’s day-to-day security interactions with our customer we play a myriad of roles.

We act as a trusted partner and an extension of our customers’ security teams to help them to understand and mature their overall security programs. When threats are detected in customer environments, we help by taking ownership of the customer's success and providing any resources they need to remediate and recover. And we proactively hunt for potential cyber threats in customer environments, using our findings to both inform customers and improve future detections. 

We're looking for an experienced Senior Threat Hunter to join our Threat Hunting team. Reporting to the Manager, Threat Hunting, you'll be responsible for:

• Identifying, scoping, and managing ongoing customer incidents, developing remediation plans, and augmenting the customer’s security gaps with the necessary skills and resources to improve their security maturity
• Partnering with the Detection Engineering, Intelligence, and Research teams to further investigate identified or emerging threats relevant to our customers
• Augmenting the automated detection of Red Canary’s technical stack with human driven hunting, to identify anomalous behaviors within customer environments, and using your hunting results to drive innovation of Red Canary’s detection capabilities
• Proactively mentoring other Threat Hunters by sharing knowledge, skills and experiences and helping them to grow and develop their own skills

What We’re Looking for (Minimum Qualifications) 

• 6+ years of working in the cyber security industry
• Proven ability to independently investigate and analyze threats to identify malicious activity, with expertise in EDR tools and Information Security controls across Endpoint, Cloud, SaaS, and Identity platforms.
• Excellent communication skills (written and verbal) to convey complex technical topics, both as a mentor and under pressure in customer-facing interactions
• Ability to independently and proactively research and hunt for potential cyber threats across a wide degree of customer environments

What Will Make You Stand Out (Preferred Qualifications)

• Foundational knowledge of Digital Forensics and Incident Response (DFIR) processes
• Development experience with Python and Jupyter Notebooks
• Experience building meaningful relationships with Enterprise-level customers

#LI-Remote 

#LI-DB1

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$119,000—$170,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the erse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all iniduals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neuroergent or require pregnancy-related support.

Lead Services Consultant

Location: Remote - Australia

Job Description:

As a Lead Services Consultant, you will be responsible for guiding prospects and customers through the process of determining the right implementation and service strategy to support both their initial and long-term success with HubSpot. HubSpot is rapidly expanding upmarket, and as we serve more customers with advanced requirements and complex tech stacks, we need people who can advise and recommend the best way to deploy our software to meet our customer’s business goals.  We are looking for motivated team members who have strong communication skills, a passion for solving challenging problems, strong business, and technical acumen, and the desire to help build up HubSpot’s growing enterprise team.

In this role, you’ll get to:

• Recommend the right implementation approach and ongoing services for HubSpot's complex upmarket customers, to lead the customer to long term success with HubSpot:
  • Diagnose customer need based on business objectives and technical requirementsCreate customized implementation plans and recommend services and/or Solutions Partners based on customers' unique needs
• Work directly with the customer or partner to define resource needs
• Establish clear milestones, project plans, and timelines for execution
• Present plans to the customer's Executive team
• Influence customer purchase decisions by driving urgency and certainty in recommended solutions
• Contribute to the growth of the enterprise practice by enhancing alignment between Sales and Services teams, customizing implementation solutions for customers.
• Build relationships with accredited Solutions Partners to:
  • Enhance quality of recommendations
  • Contribute to partner development by providing feedback directly and through PDMs
  • Enhance effectiveness of partner accreditationsProvide advice and recommendations for HubSpot best practices, business process, deployment planning, and change management to HubSpot prospects

We are looking for people who:

• Have a customer first mindset and a consultative approach to problem solving
• Have deep implementation/ onboarding expertise with complex SaaS software (CRM, ERP, etc) for large, complex customers 
• Have experience helping customers drive organizational change
• Have experience driving value conversations to executive teams
• Have excellent oral and written communication skills
• Have the ability to provide a level of certainty and urgency to a customer so they feel like they are making the right decision
• Have a strategic mindset and can help customers with their long-term planning, recommending additional HubSpot products and services that will help them grow
• Are very detailed-oriented and have strong project management skills
• Have a strong technical aptitude, with a deep understanding of integrations, APIs, and technical strategy

What are the benefits?

• You can choose to work from Home, Hybrid or Office
• Stock units - so that you can share in HubSpot’s future success
• World class new hire training and onboarding
• An education allowance up to USD$5,000 per annum
• Flexible Time Off Policy + a week of rest! 
• Private health insurance allowance
• Paid 4 week sabbatical after 5 years with HubSpot
• Opportunity to work with amazing colleagues who embody HubSpot’s HEART core values
• Primary Caregiver Leave of 16 weeks and Secondary Caregiver Leave for 6 weeks
• Check out the HubSpot Website to see all our wonderful Benefits

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. 

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

Title: Executive Assistant

Location: Remote - USA

Job Description:

POS-30033

Executive Assistant, Product

HubSpot’s Product organization is responsible for delivering exceptional end-to-end experiences that help our customers grow better — from initial engagement through long-term success. We’re looking for an Executive Assistant to join our Product team who is passionate about providing world-class support to our leaders and employees. 

This person will think creatively about how to enhance the employee experience, streamline operations, and optimize our leaders’ time so they can focus on building products that drive growth and customer value.

In this role, you’ll get to:

• Manage the daily calendars and travel needs of Product and Engineering leaders, handling all incoming/outgoing meeting requests.
• Support the leadership team in the preparation of All Team meetings, AMAs, and team offsites - this may include ownership of the agenda, arranging and managing logistics and pulling content together.
• Collaborate with a network of HubSpot Executive Assistants and Coordinators on cross-team backup support and broader company initiatives.
• Partner closely with our Product & Engineering Employee Experience Team to arrange and support a number of cross functional team events.
• Organize regional office events and programming.
• Process expense reports, open purchase orders, coordinate payments, and manage relationships with external vendors. 
• Assist in event management and travel preparation for large-scale marquee events.

We are looking for people with:

• Proven track record of success providing administrative support or coordination in a high-performing, fast-paced environment.
• High level of professionalism, acting as a representative of their executives and Hubspot in all internal and external interactions.
• Remarkable drive, bias for action, and enthusiasm for exceptional customer service, no matter how large or small the request.
• Ability to effectively prioritize and manage the needs of multiple stakeholders, across multiple channels of communication.
• Exceptional written and oral communication skills; capable of interaction with employees at all levels of HubSpot, including executives, as well as guests and external contacts.
• Comfortability with ever-changing technology and proficiency in Microsoft Office Suite and/or Google Apps.
• The capacity to thrive with ambiguity while prioritizing tasks in response to unexpected changes in priorities/requests.
• Ability to take a proactive approach to tasks and be comfortable working with minimal instruction and guidance; impeccable attention to detail.
• Flexible and able to handle ad hoc issues that may arise outside of core business hours.

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Inidual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:

$73,600—$110,400 USD

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. 

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

Product Designer, Go-to-Market AI 

Location: Ireland or UK - Remote, Flex, or Office

Join HubSpot’s Design Team

The Flywheel Product Line is an org focused on helping HubSpot grow faster by using AI to dramatically improve how we serve customers and how our Go-to-Market teams work. We're doing this across three core areas:

• First, we’re building an AI concierge that supports customers throughout their lifecycle - solving support issues, identifying their goals, unlocking underused features, and helping them get more value from HubSpot. This AI agent qualifies their needs, guides them toward more advanced capabilities, answers support queries, and recommends upgrades - all autonomously, and across multiple formats: chat, voice, real-time AI-generated video and more. It’s a huge design challenge, cutting across use cases, modalities, and interfaces, and it’s something very few companies have even come close to doing well.
• Second, we’re extending our core product with AI-first tools that radically improve how HubSpot’s go-to-market teams (support, sales, customer success) work. That means eliminating repetitive admin work, giving managers superpowers to coach and scale, and helping reps focus on the right leads and the right moments. This is where small UX decisions turn into massive business impact - improving efficiency here directly influences revenue at a multi-billion dollar scale.
• Third, we’re building dedicated experiences for HubSpot’s global partner ecosystem - agencies and consultancies who sell and implement HubSpot on our behalf. These partners drive over $1B in revenue annually. We’re both creating agentic AI experiences for partner-specific needs, and enabling these businesses with unique tools in HubSpot that help them grow faster and operate more efficiently. Their workflows are unique, and their impact on HubSpot’s growth is massive, making this a critical area of focus for Flywheel.

The work is deeply applied, highly visible, and packed with complexity and craft challenges - from interaction models to system thinking to visual execution. Whether it's designing a self-directed AI agent or adoptable workflow tooling, you’ll be working at the very edge of what’s possible in applied AI and doing it in a place where the impact is massive.

We are actively seeking Product Designers for various opportunities in each of those areas. We'll collaborate with you during the interview process to determine the best fit based on your experience, impact, and aspirations.

Why Flywheel?

Come join us for a career-defining opportunity to:

• Design bleeding-edge applied AI experiences: Experiment and build capabilities that have barely been attempted by anyone in the industry.
• Have a massive impact: Operate at a scale where even small improvements drive increases of hundreds of millions in revenue.
• Work on platform-scale initiatives: Tackle ambiguous, high-impact problems that span the entire HubSpot platform, requiring a broad perspective and a focus on unified outcomes.
• Create beautiful, well-crafted design experiences that set the quality bar for HubSpot.
• Leverage data & AI: Harness smart data, advanced automation, generative AI, and LLMs to create personal, intelligent, and connected customer experiences.
• Champion inclusive & scalable design: Bring clarity to complexity and advocate for accessibility, simplicity, and inclusivity as you craft solutions that benefit millions.

What You’ll Do

• Lead interesting projects: Drive design initiatives and create cohesive and frictionless user journeys from discovery to launch and iteration.
• Design for scale: Develop and evolve UX patterns, systems, and frameworks to guarantee both consistency and innovation across our product ecosystem.
• Define what’s next: Actively contribute to strategy and vision initiatives across HubSpot’s GTM
• Craft with AI: Utilize AI to expand design explorations, prototyping, and research. Craft AI first experiences, including agentic and conversational experiences, improving efficiency for our internal go-to-market teams and creating personalized self-service experiences for our customers. 
• Collaborate & lead across functions: Foster deep partnership with Product Managers, Engineers, UX Researchers, Content Designers, Product Designer, and our Go to Market, Finance and Strategy Partners.
• Measure & iterate for real impact: Define success metrics, validate with analytics and qualitative insights, and iterate relentlessly for both user value and business outcomes.
• Foster a bold, inclusive culture: Elevate team craft, mentor others, share feedback, and help define what’s next for Flywheel at HubSpot.

What You’ll Bring To HubSpot

• Proven product design craft expertise: To stand out in the application process, share a portfolio that showcases depth of craft, systems thinking, and measurable impact on users and the business.
• Collaborative leadership: A history of influencing outcomes across disciplines by building trust, driving alignment, and championing user-centric solutions.
• Systems and scale thinking: Passion for connecting the dots across products and platforms, designing experiences that grow with our customers and business needs.
• Adaptability & change readiness: Comfort with ambiguity and a proactive mindset in the face of change. You’re energized by new challenges and thrive in a dynamic, evolving environment.
• AI curiosity: Excitement to work with (and continue learning about) AI - whether to elevate customer experiences or optimize how we design and deliver.
• Growth mindset: A genuine drive to constantly learn, share knowledge, and help yourself and others get better, every day.

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. 

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

Title: Staff, Technical Account Manager

(italian speaker)

Location: Remote - Spain

Category: Customer Support

Job Description:

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with erse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next Staff, Technical Account Manager.

About the job

This position is needed to support Personalized customers in EMEA. Twilio is growing rapidly and seeking a Technical Account Manager to be the designated technical support engineering contact for our strategic customers.

As a designated technical contact you will work with our customers to resolve complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational vitality.

You’d be joining a team of talented iniduals that care deeply about Twilio’s customers, partners, each other and the broader community. We judge ourselves on how well we serve each of those stakeholders. So if you enjoy working with smart people and helping to build a company that cares about quality, you’ve found the right place.

Responsibilities

In this role, you’ll:

• Function as a consistent point of contact for a named portfolio of Personalized accounts
• Provide answers, share standard methodologies and solve the most complex technical issues that largest enterprise customers are facing
• Act as a coordinator for escalated customer issues
• Maintain customer promises by keeping tickets updated
• Utilize feedback to improve customer experience and debugging strategies 
• Work closely with the product team and partners to improve customer satisfaction 
• Assist in preparation and execution of quarterly business reviews
• Coordinate with internal and customer teams to ensure that the customer is getting the most value out of their subscription to Twilio products.
• Document customer specific implementation context for use internally

Qualifications 

Twilio values erse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 8+ years of experience in the Technical Support Engineering / Personalized Support Engineering / Customer Success Engineering roles or equivalent
• Fluent in Italian and English
• Ability to effectively communicate technical concepts and identify patterns in customer experience
• Good knowledge of RESTful technology, previous work with APIs and ability to understand and solve issues with cloud solutions.
• Skilled in solving network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS
• Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
• Understanding of network troubleshooting and telecommunications industry
• Strong commitment to learning the ins and outs of a complicated technical product
• Experience with large enterprise customers and their unique demands (at least 1 year)

Desired:

• WebRTC experience is a huge plus
• JavaScript development experience with broad and deep capabilities to troubleshoot server-side code (primarily Node.js, C# / Java are bonus) and client-side code (React is a huge bonus) is preferable but not essential

Location

This role will be remote, and based in Spain.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an inidual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Title: Senior Systems Analyst - Customer Success

Location: Remote - US

Job Description:

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara’s Customer Success Operations team builds the systems and processes that power the customer journey—from onboarding to renewal. As a Systems Analyst & Administrator – Customer Success, you’ll play a critical role in delivering scalable, reliable technology that helps our global Customer Success organization provide an exceptional customer experience.

This role is both hands-on and strategic. You’ll own Gainsight administration and collaborate across our broader post-sales tech stack—including Certinia (FinancialForce), Salesforce, Gong, and Matik—to design and maintain the systems that drive efficiency, insight, and growth. Beyond execution, you’ll apply critical thinking to ensure every build aligns to broader Customer Success objectives, balancing immediate delivery needs with long-term architecture and process scalability.

You’ll thrive here if you love combining system expertise, structured delivery, and collaborative problem-solving to make the customer experience better every day.

This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

You should apply if: 

• You want to impact the industries that run our world. Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
• You thrive when solving complex problems. You’re comfortable ing deep into data, systems, and processes to identify scalable, elegant solutions that improve how teams work.
• You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you keep stakeholders aligned through crisp updates, identify risks early, and translate technical concepts into plain language.
• You are energized by collaboration. You work closely with partners across Customer Success, Operations, Systems, and Data to prioritize, estimate, and deliver work that matters.
• You believe in building a solid foundation and continuous improvement. You see process and technical discipline as enablers of quality and trust. 
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.

In this role, you will:

• Own and evolve the Customer Success technology ecosystem — with primary focus on Gainsight, and strong collaboration across Certinia, Salesforce, Gong, Matik, and automation platforms such as Zapier or Workato. Be hands-on with all aspects of these systems, including:
• Designing business rules that analyze customer data, and trigger actions for the customer success team to proactively engage with customers. This includes: CTAs, Success Plans, Scorecards, Playbooks, Programs, and automated rules.
• Maintaining responsibility for integration builds and maintenance.Managing deployments of new technology or processes to production.
• Translate business needs into scalable technical solutions that align with Samsara’s Customer Success strategy and sprint delivery framework.
• Partner cross-functionally with CS Operations, GTM Systems, and Data teams to gather requirements, document use cases, and maintain reliable integrations and data flows.
• Apply Agile delivery practices — estimate and break down work into sprint-sized deliverables, track progress in JIRA, and participate actively in backlog grooming, sprint planning, and retrospectives.
• Proactively manage workload and communication — update stakeholders on timelines, risks, and trade-offs; raise blockers early; and maintain transparent documentation.
• Champion data quality and governance, partnering with Core Ops and Analytics to maintain data accuracy and ensure consistent reporting across systems.
• Contribute to continuous improvement of CS Ops processes, templates, and sprint execution by applying Samsara’s operating principles: Work with urgency, Keep a high bar, Be intellectually honest, and Solve problems together

Minimum requirements for this role: 

• 4+ years administering Gainsight or equivalent Customer Success platforms (Totango, ChurnZero, Salesforce Success Cloud).
• Proven experience supporting or optimizing Customer Success, Renewals, or Post-Sales operations in a SaaS environment.
• Demonstrated ability to analyze requests critically and guide stakeholders toward scalable, standards-aligned solutions.
• Experience working in Agile or sprint-based environments, using tools such as JIRA for workload management and delivery tracking.
• Strong communication skills — written and verbal — with ability to explain complex systems concepts clearly to non-technical stakeholders.
• Experience managing data integrations (e.g., Gainsight <-> Salesforce or Databricks) and automation tools such as Workato or Zapier.
• Excellent organizational skills, attention to detail, and ability to balance tactical execution with longer-term system thinking.

An ideal candidate also has:

• Experience with Certinia (FinancialForce) administration or similar PSA systems.
• Familiarity with Gong, Matik, or other post-sales tools.
• Experience working within a structured Customer Success Operations or Systems organization.
• Strong documentation habits using Confluence or similar tools.
• Demonstrated ability to balance short-term execution with long-term system scalability.
• A passion for improving processes and building systems that empower teams to focus on customer outcomes.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

$99,662.50—$150,750 USD

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.

Accommodations 

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working 

At Samsara, we embrace a flexible working model that caters to the erse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an inidual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

Title: Content Specialist

(Chicago)

Location: Chicago, IL, US

ShiftType: Regular Full-Time

Job Description:

HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K–12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students’ potential and extend teachers’ capabilities.

HMH serves more than 50 million students and 4 million educators in 150 countries. For more information, visit www.hmhco.com

Job Title: STEM Content Specialist

Remote: (Must live in the greater Chicago area)

Purpose of the Role:

The Content Specialist is responsible for the delivery of customized pre-sales support to school customers in collaboration with their sales partners. Pre-sale support ranges from sales presentations to live software demonstrations, teaching model lessons, producing recorded videos, supporting sales pilots and engaging in customer conversations.

Job Responsibilities:

Presale and Customer Success Responsibilities:

• Collaborate with Account Executives, Solution Support Group Directors, and peers, to customize the sales message with awareness of customer needs, campaign issues, and competitive knowledge
• Explore customer needs for education solutions
• Deliver virtual and onsite pre-sales product presentations and platform demonstrations tailored to customer and sales needs using multiple platforms and software
• Handle customer questions and overcomes objections
• Demonstrate product knowledge to position products in a way that reflects product strengths while aligning with market issues, curriculum trends, and customer needs
• Utilize knowledge of competitors’ products to enhance product positioning in HMH product demonstrations
• Provide initial training and ongoing support for sales pilots
• Deliver data driven customer presentations to support the Customer Success team in driving annual renewable revenue when requested

Digital Responsibilities:

• Expertise with Zoom, PPT, Teams and onsite product/lesson demonstrations
• Learn to create Camtasia videos to support Request For Proposal
• (RFP) submissions, sales opportunities, and pilots
• Ready to learn Salesforce and other HMH software programs as required

Education Responsibilities:

• Demonstrate understanding of assigned disciplines including core and supplemental products as well as pedagogy and technology associated with assigned HMH products
• Learn multiple content areas as requested by Director
• Learn data driven instructional exploration techniques to support the sales and Customer Success teams when requested

Other Responsibilities:

• Project work as assigned
• Utilize AI to enhance workplace and customer account performance

What You’ll Need:

• Bachelor's Degree is a minimum with Graduate Degree preferred
• Bilingual is highly advantageous
• Five years of K-12 teaching experience (Math K-8 highly preferred)
• Strong communication, collaboration and persuasive presentation skills required
• Digital literacy with Google Suite, Microsoft Office Suite, Zoom and Camtasia
• Highly organized and able to transfer strategies into actions that deliver results
• Work from home office, irregular hours including some weekends, and travel extensively 50%+: driving and flying
• Lift and move up to 30 lbs. on a regular basis
• A valid driver's license and clear driving record

Benefits and Salary Range

Salary Range: $85,000 - $90,000 + variable compensation

Application Deadline:

The application window for this position is anticipated to close on 11/14/25. We encourage you to apply as soon as possible. The posting may be available past this date but is not guaranteed.

HMH is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, family status, marital status, pregnancy, gender identity, ethnic/national origin, ancestry, age, disability, military status, genetic predisposition, citizenship status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran, other covered veteran, or any other characteristic protected by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. We actively participate in E-Verify.

Title: ROI Medical Records Specialist

Location: REM - Remote GA

Full-time

Job Description:

Sharecare is the leading digital health company that helps people -- no matter where they are in their health journey -- unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize inidual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each inidual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.

Job Summary:

This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized iniduals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Essential Functions:

• Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
• Date stamps all requests and highlights pertinent data to facilitate processing.
• Validates requests and authorizations for release of medical information according to established procedures.
• Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
• Maintain equipment in excellent operating condition (inside and out).
• Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
• May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
• Maintains a neat, clean, and professional personal appearance and observes the dress code established.
• Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
• Maintains working knowledge of the existing state laws and fee structure
• Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
• Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
• Maintains confidentiality, security and standards of ethics with all information.
• Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.

Qualifications:

• High School Diploma (GED) required
• A minimum of 2 years prior experience in a medical records department or like setting preferred
• Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required
• Excellent organizational skills are a must
• Must be able to type 50 wpm
• Must be able to use fax, copier, scanning machine
• Must be willing to learn new equipment and processes quickly.
• Must be self-motivated, a team player
• Must have proven customer satisfaction skills
• Must be able to multi-task

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Title: Operational Performance Development Trainer I

Location: Remote - Nationwide

time type Full time

Job Description:

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

CAREER OPPORTUNITY OFFERING:

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement
• This position starts at $52,100.00.  Final compensation is based on experience  ​

By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare. 

The Operational Performance Development Trainer I is responsible for performing all operational training duties, including, but not limited to, creating, designing, developing policies/educational materials, and delivering curriculums for all Patient Access and Revenue Cycle staff at Ensemble Health Partners. Collaboration with Revenue Cycle operational owners will be required to identify new and ongoing policies/training needs. Trainer I staff are responsible for performing these functions while meeting the mission and goals of Ensemble Health Partners and all regulatory compliance requirements. The Trainer I will work within the policies and processes as they are in place across the entire organization and maintain satisfactory survey scores.

Job Competencies:

Valuing Differences - Works effectively with iniduals of erse cultures, interpersonal styles, abilities, motivations, or backgrounds; seeks out and uses unique abilities, insights, and ideas. Considers the collective.

Essential Job Functions:

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• The Operational Performance Development Trainer I, along with the team, will be responsible for facilitating training which may include new hire orientation, EMR (Electronic Medical Record) and ancillary systems training, as well as role-based training. Role-based training may include trainer assignment to Patient Access and may include other functional areas in the future.
• Responsible for performing all training and policy maintenance duties, including training and facilitation of classes in a virtual learning platform, one-on-one, and in large and small group training sessions.
• Complete all pre- and post- class activities within a timely manner and with accuracy, which may include maintenance duties associated with training, LMS (Learning Management System) tasks, training checklist tasks, activity reporting, assessment management, internal tracking of course completion, etc
• Trainer I will be assigned training documentation/curriculum projects and other related support projects. These projects include analyzing, designing, developing, implementing, and evaluating policies/educational materials. Trainer I must be able to meet project deadlines which may include short turnaround times. Some Trainer I roles may be assigned functional training responsibilities, such as Patient Access.
• Externally focused Patient Access and client onboarding Trainer I roles must be able to conduct employee surveys and interviews (assessments) and compile all data collected during surveys and interview process for evaluation of training needs. This process is most important during the onboarding of new clients or new facilities.
• Participate in continuous learning through various formats, including formal courses, informal learning, shadowing teammates, training programs, one-on-one and group coaching, and casual interactions
• Collaborate with revenue cycle operational owners as well as associates, leaseback associates, clients, and vendors to assess training needs and develop training plans. This process requires a deep understanding of the audience’s learning needs and the ability to create relevant and engaging materials to meet training objectives
• May be responsible for conducting on-site gap analysis to assist operational leaders in identifying areas of improvement through training and education. The goal would be to do reviews of assigned functional areas each quarter. Determination will be made at time of hire whether Trainer I will be solely internal focused or have some external/on-site responsibilities
• Verbal and written communication skills are needed to converse appropriately with a erse population, demonstrate a varied vocabulary and tailor your language to your audience, listen effectively, present your ideas appropriately, and work well in a group and independently
• Demonstrate creativity and critical thinking skills to invent new ways to accommodate the needs of contemporary learners.

Job Experience: 3 to 5 years of similar job experience

Other Preferred Knowledge, Skills and Abilities:

• Preferred knowledge of Revenue Cycle Management (RCM)
• Must have excellent communication skills, leadership, training development, training presentation, adult learning principles, organizational and interpersonal skills, and technical skills (computer and application)    
• Virtual facilitation experience
• Proficient in Microsoft PowerPoint, Excel, Word, and Teams
• Must be willing to work a flexible schedule as business needs require
• Specific positions working with certain clients might be required to travel, this would be explicitly stated from hiring manager during interview

Minimum Education:

• Associates Degree or equivalent experience

Required Certification:

• HFMA Certified Revenue Cycle Representative (CRCR) within 9 months of hire

#LI-LS1

#LI-Remote

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 

• Our Culture– Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.

• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 

• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified iniduals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact.

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

EEOC – Know Your Rights

La FMLA Español

E-Verify Participating Employer (English and Spanish)

Know your Rights

Title: ROI Medical Records Specialist

Location: REM - Remote NH

Job Description:

Job Description:

Sharecare is the leading digital health company that helps people -- no matter where they are in their health journey -- unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize inidual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each inidual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.

Job Summary:

This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized iniduals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Essential Functions:

• Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
• Date stamps all requests and highlights pertinent data to facilitate processing.
• Validates requests and authorizations for release of medical information according to established procedures.
• Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
• Maintain equipment in excellent operating condition (inside and out).
• Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.
• May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client.
• Maintains a neat, clean, and professional personal appearance and observes the dress code established.
• Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area.
• Maintains working knowledge of the existing state laws and fee structure
• Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs
• Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations.
• Maintains confidentiality, security and standards of ethics with all information.
• Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner.

Qualifications:

• High School Diploma (GED) required
• A minimum of 2 years prior experience in a medical records department or like setting preferred
• Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required
• Excellent organizational skills are a must
• Must be able to type 50 wpm
• Must be able to use fax, copier, scanning machine
• Must be willing to learn new equipment and processes quickly.
• Must be self-motivated, a team player
• Must have proven customer satisfaction skills
• Must be able to multi-task

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Title: Clinical Specialist II

, CPT - Tulsa, OK

Location: United States of America : Remote

Job Description:

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.  

JOB DESCRIPTION:

Clinical Specialist II, CPT - Tulsa, OK

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that’s recognized as one of the best big companies to work for as well as a best place to work for ersity, working mothers, female executives, and scientists.

Neuromodulation

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

The Opportunity

Our team is actively recruiting for a Clinical Specialist II, CPT in Tulsa, Oklahoma. As a member of the clinical support team, is responsible for providing technical clinical expertise and support of the sales process to colleagues, current customers and/or potential customers. Works under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort, and expertise with all Abbott Chronic Pain Therapies among physicians, support staff and customers within assigned geography. Performs work that involves a high degree of independence. Exercises independent judgment in planning, organizing, and performing work. Seeks to continually improve territory efficiency.

What You’ll Work On

• Provides technical, clinical, and programming assistance, primarily in support of 1-2 Territory Manager(s).
• Assist Territory Managers in after-hours call support and activities.
• Integrates into all accounts, builds trust and relationships, and establishes strong rapport with customers.
• Proficient in complex programming, case support.
• Works seamlessly with Territory Manager(s) allowing them increased selling time.
• Will foster high trust relationships with customers, including the regional team members.
• Will begin to conduct PCP work and educational in services, as directed.
• As directed by sales manager, contacts, visits, and engages clients and potential clients in the Company’s products and addresses any client questions and concerns.
• Provides medical professionals with sales support, information, and training on the use of Company products and with staff education, in-services, and technical troubleshooting.
• Develop and maintain an in-depth knowledge of assigned accounts and customers to include competitor activity.
• Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts.
• Collects and studies information about new and existing products and monitors competitor sales, prices, and products.
• Provide feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices.
• May attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments.
• Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understating of all Abbott Chronic Pain Therapies product line.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
• Provides sales support, clinical in-services, training, and guidance to current or potential customers.
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• Performs other related duties and responsibilities, on occasion, as assigned. 
• Ability to travel 25% within assigned region and/or outside assigned region.

Required Qualifications

• Associates Degree or technical certification; preferred Bachelor’s Degree.
• 1 - 2 years’ work experience, strong preference collaborating with patients in clinical setting.
• The ability to communicate, understand and educate clinical data in the Chronic Pain Therapies space.
• Strong clinical skills.
• Excellent organizational, time management and prioritizing skills.
• Excellent interpersonal verbal, written and presentation skills with ability to effectively communicate at multiple levels and to large groups within and outside the organization.
• Capable of building strong working relationships with internal/external customers.
• Capable of working unpredictable schedule that may occasionally change on short notice due to operating room schedule changes and or delays.
• Accustomed to tight deadlines and managing multiple tasks.
• Strong sense of urgency.
• Ability to work in a highly matrixed and geographically erse business environment.
• Ability to work within a team and as an inidual contributor in a fast-paced, changing environment.
• Ability to leverage and/or engage others to accomplish projects.
• Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
• Multitasks, prioritizes, and meets deadlines in timely manner.
• Capable of engaging customers in selling conversations as needed and as directed by Territory Manager.

Preferred Qualifications

• Patient interaction experience within health care related environment (Physical Therapy, medical product sales, RN, LPN).
• Experience working in a broader enterprise/cross-ision business unit model preferred.
• 1-3 years’ experience with Abbott, or in similar spinal cord stimulation (SCS) setting or with another implantable medical device company

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for erse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee ersity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.   

The base pay for this position is

$66,700.00 – $133,300.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Support Services

DIVISION:

NM Neuromodulation

LOCATION:

United States of America : Remote

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 25 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment

Abbott is an Equal Opportunity Employer of Minorities/Women/Iniduals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO\_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO\_Spanish.pdf

Title: Clinical Specialist I, CPT - Toledo, OH

locations United States - Ohio - Toledo

time type Full time

Job Description:

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Clinical Specialist I, CPT - Toledo, OH

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for ersity, working mothers, female executives, and scientists.

Neuromodulation 

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

The Opportunity  

Our team is actively recruiting for a Clinical Specialist I, CPT****in Toledo, Ohio. As a member of the clinical support team, is responsible for providing technical clinical expertise and support of the sales process to colleagues, current customers and/or potential customers. Works under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort, and expertise with all Abbott Chronic Pain Therapies among physicians, support staff and customers within assigned geography. Performs work that involves a high degree of independence. Exercises independent judgment in planning, organizing, and performing work. Seeks to continually improve territory efficiency. 

What You’ll Work On 

• Provides technical, clinical, and programming assistance, primarily in support of 1-2 Territory Manager(s). 
• Assist Territory Managers in after-hours call support and activities. 
• Integrates into all accounts, builds trust and relationships, and establishes strong rapport with customers. 
• Proficient in complex programming, case support. 
• Works seamlessly with Territory Manager(s) allowing them increased selling time. 
• Will foster high trust relationships with customers, including the regional team members.
• Will begin to conduct PCP work and educational in services, as directed. 
• As directed by sales manager, contacts, visits, and engages clients and potential clients in the Company’s products and addresses any client questions and concerns. 
• Provides medical professionals with sales support, information, and training on the use of Company products and with staff education, in-services, and technical troubleshooting. 
• Develop and maintain an in-depth knowledge of assigned accounts and customers to include competitor activity.
• Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts. 
• Collects and studies information about new and existing products and monitors competitor sales, prices, and products. 
• Provide feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices. 
• May attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments. 
• Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understating of all Abbott Chronic Pain Therapies product line. 
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
• Provides sales support, clinical in-services, training, and guidance to current or potential customers. 
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors. 
• Performs other related duties and responsibilities, on occasion, as assigned.  
• Ability to travel 25% within assigned region and/or outside assigned region.