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Our Mission
Intryc’s mission is to help organisations skyrocket customer support performance, automate manual, time-consuming quality management processes, and get valuable insights to delight their customers and accelerate their business growth with the power of AI.
About us
Behind Intryc is a squad of ex-Meta, Amazon, Revolut, Confluent, and Twitter folks who spent over 7 years leveling up customer experience for these companies. We know first hand how painfully manual, repetitive, and error-prone Support QA processes are. That’s why we built Intryc, to solve this so that customer support teams can focus on what really matters to them – their customers and business goals.
Our passion that fuels our mission at Intryc comes from our conviction that we are at an inflection point, fuelled by the rapid evolution and proliferation of GenAI and LLMs, that will fundamentally change how humans interact with the digital realm. Even though LLMs are still nascent in their adoption and far from perfect in their everyday use, we believe that we’re experiencing a turning point similar to the dawn of the internet in our every day lives. Human-LLM interactions are rapidly evolving and have the potential to provide tenfold improvements in how things are done today across various industries and functions.
Our Culture
At Intryc, we don’t hide behind fancy job titles or set up bureaucratic processes. Instead, we treat our people equally and fairly and give them full freedom and autonomy to create something awesome. We care deeply about our customers and strive to create something big that will add value to the world in each interaction. We make mistakes, we learn from them, move on, and we back everything up with data and logic. It’s all about getting stuff done and owning what we do. We’re bringing onboard exceptional talent to help us build the world’s leading Support Quality Management and Insights AI co-pilot.
Our Values
* Fired up and Get Shit Done
* Customer obsessed
* Be open, transparent, and accountable
* Be smart, humble, and empathetic
* Be frugal
* Take action if the outcome is reversible
What we are looking for
We are looking for an ambitious inidual with hustle and grit who is a quick study and resourceful to get to the desired outcome. You should thrive in unpredictable environments and will “run through walls” to tackle seemingly impossible challenges. You thrive in uncertainty and rejection fuels your action. Accountability and ownership are core values of your character and you always strive to perfect your craft.
As an early member of a top seed-stage startup, you’ll get exposure to top Silicon Valley investors, companies, and tech executives. You’ll be mentored directly by our CEO who has led multiple sales and customer success processes in successful companies like Confluent and Navan with global clients closing multi-million dollar deals.
The learning and growth opportunities in the role are immense. You will have the opportunity to grow into our first Account Executive and influence our Go-To-Market strategy and playbooks.
Key Responsibilities:
* Identify, research, and qualify new business opportunities through various channels (outbound calls, emails, LinkedIn, industry events).
* Generate high-quality leads, nurturing them through the initial stages of the sales funnel.
* Schedule product demonstrations and meetings between prospective clients and senior sales executives.
* Maintain accurate records and data hygiene in our CRM (e.g., Salesforce or HubSpot).
* Collaborate closely with our team to leverage content, campaigns, and insights for enhanced prospect engagement.
* Conduct preliminary discussions to understand prospective customer needs and effectively position our solutions.
Qualifications:
* Bachelor’s degree or equivalent experience.
* 1-2 years of experience in sales, business development, or customer-facing roles with proven track record (SaaS industry preferred).
* Excellent written and verbal communication skills.
* Proven ability to quickly build relationships and trust with stakeholders.
* Strong organizational skills and experience managing multiple tasks simultaneously.
* Familiarity with CRM tools (Salesforce, HubSpot, etc.) and sales engagement platforms.
* Driven, proactive, and eager to learn and advance within a high-growth environment.
Benefits
* You’ll get to work with incredible talent in a hot and fast-growing YC start-up in the Gen AI and LLM space.
* Generous stock options.
* Competitive salary.
* Remote first policy with 25 days of holiday a year plus bank holidays.
* Pension plan.
* Private health insurance.
* We’ll arm you with all of the latest tech equipment.
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