Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

**Overview

Responsibilities**

• Serve as a key contact for production planning and act as liaison internally within Global Supply Chain with partners such as Execution and Category team, as well as externally to other EPC stakeholders to drive business process alignment.  
• Support team initiatives, included but not limited to data visualization efforts, requirements to digital transformation technology and tools, organizational partnerships, and change management initiatives.  
• Uses status reports, executive business reviews, and storytelling to communicate data findings and improvement opportunities to stakeholders. 
• Build equipment production plans in collaboration with organizational partners to support customer demand through on-time datacenter delivery. 
• Critically review new supply scenarios to identify potential incidents/risks and their mitigation.  
• Analyzes supplier feedback and monitors key performance indicators to improve the customer experience, increase return on investment, and identify new opportunities.  
• Embody ourCulture and Values.

**

Required Qualifications

• Bachelor's Degree in Supply Chain, Engineering, Data Analytics, Business Operations, Finance, or related field AND 8+ years experience in Data Science/Analytics, Engineering, Industrial Engineering, Supply Chain, Operations, or Project Management with a Supply Chain or Operations field
  • OR equivalent experience

Other Requirements: 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:  

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. 

Preferred Qualifications

• Bachelor's Degree in Supply Chain, Engineering, Data Analytics, Business Operations, or related field AND 12+ years experience in Data Science/Analytics, Engineering, or Project Management with a Supply Chain or Operations field
  • OR Master's Degree in Supply Chain, Engineering, Data Analytics, Business Operations, Finance, or related field AND 8+ years experience in Data Science/Analytics, Engineering, or Project Management with a Supply Chain or Operations field
  • OR equivalent experience.

Integrated Business Planning IC5 - The typical base pay range for this role across the U.S. is USD $115,000 - $200,300 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $146,200 - $219,200 per year.

Microsoft will accept applications for the role until October 24, 2024

Layer N is looking to hire a Distributed Systems PhD Internship to join their team. This is an internship position that can be done remotely anywhere in the United States or on-site in New York NY, or San Francisco CA.

The Role

We’re looking for a talented full stack engineer that is experienced on the frontend. You’ll join a collaborative team of engineers responsible for providing in-app business analytics to our creators, building a scalable full-stack framework to power actionable insights used by multiple engineering teams. We’re looking for an engineer who has deep expertise in working with full stack with design and visualization libraries for large datasets, enjoys solving technical challenges at scale, and has a strong desire to share their expertise and knowledge with others. You’ll be working closely with design, product, and engineering to ensure the application’s event data is stored, presented, and visualized effectively and performantly, empowering creators to make informed decisions about their business growth.

To learn more about how our engineering team works, you can peruse our engineering blog.

**

• Own solving problems across the full stack in collaboration with your team
• Actively participate in driving the technical direction of our codebase
• Collaborate with team members across the organization
• Proactive communication with product stakeholders
• Staying up to date with current technical best practices

**

• Extensive experience withReact for building high-performance user interfaces
• Experience with Ruby on Rails 
• Experience working with Design Systems
• Previous experience writing code that is accessible, scalable, maintainable, and performant 
• Strong code reading comprehension skills
• Ability to articulate and synthesize problems across written, visual, and auditory formats to effectively communicate and bring clarity to frontend development challenges.
• Ability to query data and create clear, actionable data visualizations from initial analysis to final presentation
• Ability to deliver feedback with empathy and come up with solutions
• Be autonomous and self-motivated to work effectively in a 100% remote company.
• Have enthusiasm for and belief in our mission, vision, and values.
• Attend our bi-annual company retreats
• At least a 4 hour overlap with teammates based in the east coast

**

• Experience working with OLAP to power frontend features
• Experience with D3

Compensation + Perk + Benefits

Kit has standardized salaries based on position, no matter where you live. For this role, we’re hiring at a level 4 ($174,000), out of five levels. Level is determined based on experience and our interview process.

**

• Profit Sharing
• Kit equity
• 401k with a 5% match
• Monthly medical benefits up to $1,850 a month toward premiums. Dental and vision premiums covered 100%
• $4,000 equipment allowance for your first two years, $3,000 budget every following two years
• Inidual learning + development budget ($3,500/year)
• Gender affirming benefits
• Childcare benefit up to $3,000 annually
• Twenty (20) days of paid time off during each year of employment
• Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
• Ten (10) paid holidays a year
• Two weeks of paid sick time each year, including mental health + well being days
• Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
• Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
• Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
• Four-week, paid sabbatical after five years with the team
• Fantastic in-person or virtual retreats with the team twice a year

**

We know that most people hate interviewing (we relate!). We aim to make it as good of an experience as we can, and part of that includes keeping you informed during the process.

Here’s what you can expect from the process:

1. 30 min - Recruiter screen
2. 45 min - Hiring manager screen
3. Work Sample
4. 60 min - Technical Interview 
5. 60 min - Culture contribution chat
6. 30 min - Hiring manager wrap-up

To get started, complete this application, including answers to the questions on the next page. We read every single application, and your responses to our application questions help put your experience into context. We’ll keep you informed through every step

Kit is an equal opportunity employer. We value ersity in all of its forms, and we hire the best person we can for each role, no matter your personal background. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.

Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

**At DesignFiles we're looking for a Full-Stack Ruby on Rails Developer to join our engineering team.

About Us:**

DesignFiles is an interior design project management software company on a mission to help interior designers and home furnishing retailers take their design services and businesses to new heights. With 5,000+ customers and 20+ team members located all over the world, we're growing quickly and looking for our next driven and talented team member.

We're looking for an experienced Full Stack Rails Developer to join us.

What You'll Do:

• Collaborate closely with our product team and fellow developers to plan, build, and refine features.
• Contribute to an engineering culture with a focus on best practices, clean code, and quality.
• Participate in team rituals like daily standups, sprint planning, and retrospectives.

What We're Looking For:

• 5+ years of hands-on Ruby on Rails experience.
• Proficiency with RSpec, Stimulus.js, JavaScript, CSS, Docker, SQL, Unix Shell.
• Fluent English, good communication skills
• A team player who is comfortable collaborating on projects, sharing ideas, reviewing code, etc.
• Take full ownership of features - from concept through to deployment and beyond.
• Able to figure things out and unblock oneself to stay on track.

Note: we are seeking candidates (not agencies) in the Central European Time Zone (CET) +- 2 hours. This is a full-time role for 40 hours/week. You will be working remotely.

1Password is hiring a remote Data Intern - Data Analytics - Winter 2025. This is an internship position that can be done remotely anywhere in Canada.

1Password - The world's most-loved password manager.

elvex is seeking two Senior Product Engineers to join our small but mighty engineering team.

Our stack

• Python: FastAPI, Celery, SQLAlchemy and Alembic
• TypeScript: React and Next
• PostgreSQL
• Redis
• Terraform (Infrastructure-as-code)
• Docker (both for local development as well as production deployment)

**What you should have

We acknowledge that skills and potential often extend beyond a checklist. If you don't check all of these boxes, but have gone deep in one of these areas then we strongly encourage you to apply. We believe ersity in skills fosters innovation, growth, and a more dynamic team environment.

• 5+ years experience building web apps with a preference for either frontend or backend development.
• Deep experience building production applications with one or more of: Django/Flask/FastAPI and React/Vue/Svelte.
• Experience in data modeling (bonus: you’ve had experience with both relational and non-relational databases).
• Experience in seeing a product or major feature from inception to production delivery.
• Experience provisioning infrastructure to support features (you’re not expected to be a DevOps engineer, but we do expect some base knowledge around provisioning).
• Extremely strong written communication skills (critical for a remote team).
• Solid understanding of modern software development lifecycle processes (we use continuous integration and delivery to release multiple times a week).

**What you’ll help us do

• Solve customer problems end-to-end. You’ll be given entire feature areas to implement from start to finish as well as smaller enhancements. Requests are often ambiguous and you’ll have to explore solutions before implementation. But, you won’t do this alone! You’ll have customers and a very supportive team as a sounding board for ideas and directions.
• Fix bugs and support our customers.
• Scale as we grow. We’ll proudly admit to doing some “things that didn’t scale” in our early releases to derisk something or try to immediately help a customer. As we scale, we’ll need smart and practical solutions that solve for our forecasted needs. Scaling applies equally well to technical solutions as well as process. We seek the minimal amount of process for a given stage of growth.

**Why elvex?

• Salary, Benefits and Equity: Starting at $150k USD with benefits, competitive stock options packages given our early phase (salary and equity are negotiable based on what you’re looking for in life).
• True remote culture: Our company is 100% remote and we’re a founding team that embraced remote work for 10 years pre-pandemic. We don’t even have an office to be nudging you back into a year from now.
• Maximal impact: You’ll be our second engineering hire. This means influencing what we build, how we build it as well as our company culture.
• Serious autonomy: Current engineers at elvex are given responsibility to implement entire features from start-to-finish. There will be no Product Manager providing you a list of scoped tickets, but instead a group of colleagues and customers you can use to shape ideas.
• Bring your own device: Use the tools that make you the most productive and use our equipment budget to upgrade where needed.
• Equipment budget: $2k USD upon starting for you to use as you wish. Buy a new computer, a standing desk, a monitor, a treadmill, etc.
• Vacation: Unlimited (we just ask that you provide us more heads up the longer the time off you plan to take).
• Personal and professional growth: In our previous company, most employees worked together for 5+ years. That’s an unheard of tenure in tech, but its because all of us care deeply about pushing each other to do our best and giving space to learn. That may mean using an experimental technology, giving a conference talk, or exploring management. Whatever your goals, we want elvex to be a career-defining place for you.
• Work-life Balance: The elvex founding team all have families. We all work hard, but we understand not just the need for down time, but its benefits.

Sr. Salesforce Support Engineer (Remote)

USA – Remote

Full time

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters – one team, one fight.

About the Role:

CrowdStrike is looking for a Senior Salesforce Support Engineer to join our fast growing Go to Market Applications team. In this role, you will help the team discover creative and sustainable ways to solve business challenges and improve our software capabilities and functionality for our various business stakeholders. You will contribute your expertise in primarily assisting our Sales Reps and Specialists seeking support across the Salesforce landscape – Sales Cloud, CPQ, Service Cloud and Partner, Customer Community. You will be working alongside a supportive and fast-paced team with numerous opportunities to increase your professional knowledge, expertise and expand your expertise across the L2C space.

What You’ll Do:

• Provide L1 support for Salesforce features, applications and projects. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved
• Resolve customer service issues and skillfully manage complex customer service needs
• Manage end user’s expectations and experience in a way that results in high customer satisfaction
• Collaborate with different dev teams across the platform and bring resolution to the issues
• Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers
• Generate/ update custom reports/ dashboards on need basis
• Perform and document root cause analysis on the major problems & recurring issues
• Support ongoing Salesforce administration such as update user permissions, create accounts/profiles, create flows for process automation
• Assist with the design and delivery of our platform and associated technical trainings
• Assist developers in troubleshooting leveraging your strong functional & technical expertise
• Review & troubleshoot support cases for use case accuracy; gaining functional expertise across the platform would be critical for this
• Coordinate with Dev & DevOps teams in identifying the best practices that will help prevent P0s
• Complete assigned project responsibilities
• Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the developer community
• Maintain a flexible and proactive work environment

What You’ll Need:

• Bachelor’s degree (technical degree preferred)
• 3+ years of software development with at least 3 years of Salesforce application development experience
• Experience working with Sales Cloud, Service Cloud and CPQ
• Detail-oriented, organized, self-motivated, hard working, and a great team player with excellent interpersonal skills
• Excellent written and verbal communication skills required, including experience working with various stakeholders and cross-functional teams
• Solid understanding of Salesforce Platform Administration
• Salesforce.com Certified Administrator and Salesforce.com Certified Advanced Administrator
• Debugging / Troubleshooting errors
• Expertise in Flow Automations, with the ability to build lightweight code in Apex, including writing comprehensive tests to ensure code coverage
• Working knowledge of Lightning Web Components and/ or at least 2 years experience writing Javascript code
• Security minded and strong working knowledge of vulnerabilities around SOQL, Apex, and other areas of the platform that can be leveraged by bad actors

Bonus Points:

• Platform Developer certification
• Experience with Salesforce Communities
• Experience with Copado
• Experience developing UI
• Experience developing REST/SOAP API

Benefits of Working at CrowdStrike:

• Remote-first culture
• Market leader in compensation and equity awards
• Competitive vacation and flexible working arrangements
• Comprehensive and inclusive health benefits
• Physical and mental wellness programs
• Paid parental leave, including adoption
• A variety of professional development and mentorship opportunities
• Offices with stocked kitchens when you need to fuel innovation and collaboration.

CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $95,000 – $155,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.

Title: Senior Full Stack Developer (React, Node.JS)

Location: Warsaw PL

Type: Full-Time

Full-Time

Software Development

Tbilisi, GE / Belgrade, RS / Warsaw, PL / Limassol, CY / Worldwide

Job Description:

(SDG) is a global technology company that builds apps at the intersection of dating, social, and entertainment. The company’s portfolio includes 70 social discovery platforms with a focus on AI, game mechanics, and video streaming. We actively support and invest in social discovery startups worldwide through our CVC fund.

More than 500 million people in 150 countries enjoy our products, and we strive to have ten times as many.

SDG invests in social discovery technology startups around the world. Our Investments include Open AI, Patreon, Flo, RAW, EVA AI, Clubhouse, Magnet, Woebot, Flure, Astry, Coursera, Academia, Harbour, Space, Auto1, DocSend, AppAnnie, Rapyd, Boom Supersonic, Trading, View, K-Health and many others.

We solve the problem of loneliness, isolation, and disconnection with the help of digital reality.

Our digital nomad team of more than 1200 professionals works all over the world. Together, we are solving the prevalent problem of loneliness and shaping Social Life 3.0 — a new digital reality where people will be able to fulfil their needs for communication and attention from other people and artificial life forms.

Our teams of digital nomads live and work remotely from Cyprus, Malta, the USA, Thailand, Indonesia, Hong Kong, Japan, Australia, Poland, Israel, Turkey, Latvia and many others.

We are seeking a Senior Full-Stack Developer for MarTech, a ision specialising in developing universal services to enhance user acquisition efficiency. Using neural networks and other modern technologies, we address challenges such as targeted user acquisition across advertising channels, user cross-linking between projects, user retention through email, push, web push, and SMS notifications, developing high-conversion landing pages with recommendation algorithms on the backend, and other integration and algorithmic tasks.

Your main tasks will be:

• Develop the high-performance landing page platform Terra (A/B testing, multi-armed bandit tests, Cloudflare integration);
• Support the CI/CD pipeline (GitHub Actions) for Terra;
• Develop a platform similar to Google Optimize (TDS);
• Build web applications using React and Rx.Js;
• Develop REST-like APIs with Node.JS, TypeScript, MongoDB, Kafka, and ClickHouse;
• Ensure code coverage with unit and/or integration tests;
• Develop Cloudflare Workers.

We expect from you:

• Experience with React and a deep understanding of modern web application architecture;
• Proficiency in Node.JS and TypeScript, with a solid understanding of REST-like architecture;
• Willingness to develop and maintain high-load applications focused on performance and stability;
• Knowledge and hands-on experience with Kubernetes and Docker for container orchestration;
• Proficiency in Git, HTML/CSS/layout/JS/TS/Node.JS;
• Experience with CI/CD tools (GitHub Actions);
• Experience with data storage solutions (SQL, NoSQL) and a basic understanding of query optimization (indexes).

What do we offer:

• REMOTE OPPORTUNITY to work full time;
• Vacation 28 calendar days per year;
• 7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
• Bonuses up to $5000 for recommending successful applicants for positions in the company;
• Full payment for professional training, international conferences and meetings;
• Corporate discount for English lessons;
• Health benefits. If you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee, according to the paychecks. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
• Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
• Internal gamified gratitude system: receive bonuses from colleagues and exchange them for time off, merch, team building activities, massage certificates, etc.

Sounds good? Join us now!

Job Title: Full Stack Engineer

locations USA Work at Home

job requisition id R1539324

Job Description:

Job Description

We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:

• Challenge Conventions
• Deliver outcomes unimagined
• Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

Summary: We are looking for several Full Stack developers to join our team in St. Louis, Missouri location. Minimum of 6+ years of hands on experience with a degree is required (if no degree, 11+ years). We are looking for solid Java experience as well as Reactjs and Redux. You will report to a Sr Director of Program Management.

Job Responsibilities:

Ability to work within a team – comfortable presenting ideas, giving and accepting feedback.

Ability to partner well with backend teams to deliver solution together.

Design, develop, and maintain high-quality Java applications.

Participate in the full software development lifecycle, including planning, development, testing, deployment, and maintenance.

Develop new user-facing features using ReactJS.

Build reusable components and front-end libraries for future use.

Optimize components for maximum performance across a vast array of devices and browsers.

Collaborate with back-end developers and web designers to improve usability.

Implement responsive design to enhance user experience.

Qualifications:

Minimum of BS Degree and 6 years of experience OR 11 years of experience without a degree

Bachelor’s Degree in Information Technology

Experience with frameworks like Spring, Hibernate, or Struts.

Strong understanding of object-oriented programming and design patterns.

5+ years with ReactJs and Redux

5+ years with Java development

Hands on experience with B2B Software

In-depth knowledge of JavaScript, CSS, and HTML.

Familiarity with RESTful APIs and JSON.

Experience with popular React.js workflows (such as Flux or Redux).

Knowledge of modern authorization mechanisms, such as JSON Web Token.

Familiarity with code versioning tools (such as Git).

#ConcentrixCatalyst

Location:

USA, MO, Work-at-Home

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.

Integrations Engineer, Full Stack

RemoteEngineeringFull time

Description

We are seeking a highly motivated and experienced full stack software engineer to join our Keeper development team. The ideal candidate will be a positive and collaborative team player with a strong background in full stack development and excellent communication skills. This is a 100% remote position.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and be responsible for expanding and architecting Keeper’s integration in the AWS cloud with the latest technology and tools!

About Keeper

Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of iniduals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

About the Role

As an Integration Engineer, you will be joining an elite team of technical powerhouses within our Keeper Dev team. Play a pivotal role designing, developing and maintaining integrations with Keeper’s technical partners, such as Next-Gen SIEM solutions, identity providers (IdPs), robotic process automation (RPA) tools and IT Service Management (ITSM) products. You will work closely with cross-functional teams to deliver robust, scalable, and high performance solutions that meet our business needs.

Responsibilities

• Create technical integrations between Keeper and 3rd party providers, such as Next-gen SIEM solutions
• Build requirements and work with product management and CTO establish a roadmap
• Work directly with partners such as Microsoft, AWS and SIEM solution providers to establish test environments, build the integration and publish the integration from start to finish
• Collaborate closely with UI designers, product managers, and quality assurance engineers to deliver high-quality features
• Participate in code reviews to maintain code quality and provide constructive feedback
• Investigate and resolve complex technical issues, providing timely solutions

Requirements

• 5+ years of professional experience in full stack software development
• Bachelor’s or Master’s degree in Computer Science or equivalent discipline or equivalent experience
• Proficiency in Java, Javascript, ReactJS, MySQL and related frameworks
• Strong knowledge of Microsoft Azure and Amazon AWS environments
• Experience with SIEM products such as Azure Sentinel
• Deep understanding of software architecture principles and design patterns
• Excellent documentation and communication skills
• Familiarity with Agile/Scrum development methodologies
• Due to this role’s involvement in GovCloud, all applicants must be a US Person.

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate ersity and are committed to creating an inclusive environment for all employees.

Classification: Exempt

Title: Senior QA Engineer (Remote)

Location: Worldwide

Type: Full-Time

Category: Software Development

Remote OK

Engineering

Job Description:

Super Dispatch is looking for two talented QA Engineers to join our Engineering Team. As a QA Engineer, you will be responsible for ensuring the stability and high quality of the products and services that power the Super Dispatch platform. You’ll work with a passionate team of engineers to develop innovative solutions and shape the future of the Auto Transport Industry in the United States.

Responsibilities:

• Collaborate with the development team in investigating, reporting, and fixing bugs.
• Perform manual acceptance testing, exploratory testing.
• Build and maintain the test cases documentation.
• Be a quality assurance leader within the team you work with and within Super Dispatch in general.
• Collaborate on testing and quality assurance projects across teams within Super Dispatch.
• Facilitate collaboration with engineers, product managers, and designers during the development and testing process.
• Be a valued member of an autonomous, cross-functional agile team with its mission, comprised of a product manager, UX designer, a frontend engineer, and a backend engineer.
• Be a leader of the QA engineering community of Super Dispatch affecting and driving our quality assurance standards across the company.

Minimum requirements:

• Have at least 4 years of professional experience in general, at least 1 year of which is experience working in an agile product-driven environment as a Quality Assurance Engineer.
• Have at least 1 year of experience with testing automation tools. Cypress is desirable.
• Upper intermediate or higher level English (including, speaking and writing).
• Basic knowledge of HTML, CSS, JS (required).
• Know nowadays quality assurance practices and able to implement them on a practice.
• Have a deep understanding of web & browser.

Plus points:

• Good knowledge at least 1 of programming languages for web development (Python, Java or any other programming language)
• Understanding of Agile Methodology and how to work with it in practice
• Testing of Mobile technologies
• Experience with cross-functional teams
• Basic understanding of CI/CD concepts

Candidates profile:

If you consider yourself an eager learner, a conscientious worker, and a thoughtful, kind, supportive human, you might just thrive at Super Dispatch.

To be successful, you will need a combination of problem-solving, troubleshooting, and communication skills. We expect you are:

• Collaborative – you closely work with team members in other fields like backend, design, frontend, and product management to help solve business problems effectively.
• Proactive – you act without being told what to do. You bring new ideas to the company.
• Flexible / Adaptable – you adjust quickly to changing priorities and conditions. You cope effectively with complexity and change.
• Move fast – you execute quickly and get things done.
• Growth driven – you seek growth in learning, and efficiency, and celebrate wins.
• Customer focus – you are truth-seeking iniduals who can empathize with customers. You patiently listen and take feedback to solve problems for customers.
• Communication – You can comfortably communicate in English (speaking and writing). You can share knowledge and experience with team members via documentation.

What we do

Our mission at Super Dispatch is to transform the world of vehicle shipping by becoming the leading platform for moving cars. For too long, the auto transport industry has been left without effective tools and instead given outdated processes and disconnected systems. The Super Dispatch platform is a one-stop-shop for everything Carriers and Shippers need to move cars faster, smarter, and easier. Backed by cutting edge technology and best-in-class software, Super Dispatch is the advanced auto transport experience taking carriers and shippers into the future.

Who we are

Our erse team is comprised of highly motivated professionals with a passion for solving big problems with technology. Our core values are built around learning, growing, evolving, and continuous experimentation. We believe and practice taking bold risks. We embrace failure as a lesson. We put our team first. We are committed to supporting each other and helping each other grow on this journey.

What we offer:

• Unlimited Vacation (PTO)
• Gym membership/wellness stipend
• Fully remote/work from home role
• Growth opportunities

Title: Middle Manual QA Engineer (Remote)

Location: Kyiv, UA -Remote (any location)

Full employment

QA

Type:

Job Description:

OBRIO is an IT company with Ukrainian roots inside the Genesis business ecosystem. Our team consists of more than 250 talented professionals whose ambitions and striving for success help us build the best products on the market. We have offices in Kyiv and Warsaw.

We are developing Nebula — the biggest brand in the spiritual niche. Nebula has over 60 million users worldwide and has been ranked as the 1 lifestyle app of the day in the Apple Store and Play Market in the USA, Canada, and Australia several times. Nebula is available on iOS, Android, and Web.

Our mission is to make people happier by improving the quality of their relationships.

Here are some details we would like to share with you:

• Nebula is #1 in its niche in terms of downloads and revenue targets;
• 60 million users worldwide;
• Users from 50+ countries;
• 4.8 — our average AppStore rating (with more than 215 thousand ratings).
  OBRIO’s achievements and team’s expertise were shared in Tier-1 international and Ukrainian media, organizations, and brands such as Forbes Ukraine, TechCrunch, VECTOR, The Next Web, Tech.eu, Entrepreneur Media, Fast Company, AIN, IT Arena, MEGOGO, DOU, Projector Institute.

Now, we are actively looking for a Middle QA Engineer to join our Nebula tech team. Your responsibilities will include empowering the QA team by applying your knowledge and experience, keep-up with high quality standards to ensure top quality of the product. With this material, you’re a step closer to your future colleague, our QA Engineer Anya Lushchan Find useful tips for preparing for the interview, hope, they’ll come in handy.

Your impact:

• You will take an active part in planning and estimation of QA activities.
• You will work closely with the QA team to ensure top quality of deliverables.
• You will perform testing of the application on Mobile and Web domains, including API testing.
• You will work closely with the database to ensure proper data storage.
• You will perform A/B-tests and monitor results along with analytics.
• You will write and maintain test artifacts: test cases, checklists, test plans.
• You will report product defects and suggest ideas for process/product improvement.

Our requirements:

• Minimum of 3 years of experience in QA engineering.
• Experience in Mobile, API and web-testing.
• Clear understanding of client-server architecture.
• Hands-on experience with relational databases (RDB).
• Experience with any type of network-proxy, such as Charles, Fiddler or else
• Experience in reading logs (Kibana, Grafana, else).
• Good understanding and solid knowledge of web set: HTML, CSS, XML, JSON, DevTools
• Self-motivation with a proactive approach towards problem-solving and exploring new technologies or solutions to enhance product development.

Why OBRIO is the best place to work?

• Innovate and Be Creative: You’ll drive new ideas and research, making a real impact on our company’s success.
• Enhance your expertise: Develop skills in managing a high-load product with different monetization models.
• We prioritize automation of routine processes, allowing you to focus on high-impact initiatives.
• Supporting your professional growth is our commitment: We provide access to a comprehensive corporate library (including Reforge membership), allocate an annual educational budget per employee, and nurture a networking culture with industry experts.
• High degree of autonomy in decision-making: We don’t just give you opportunities for growth and development, we give you maximum autonomy and believe we can’t do without you and your active thinking.

Our benefits:

• Work from the comfort of your home or from one of our offices in Kyiv or Warsaw. The choice is yours!
• Enjoy 20 annual vacation days and unlimited sick leave, all covered by the company;
• Don’t worry about getting the right equipment, we’ve got you covered if necessary;
• Stay healthy with access to a corporate doctor online, and health insurance options in Ukraine or a fixed amount towards insurance abroad after your probation period;
• Keep learning with our extensive corporate library, internal online meetings, and lectures;
• Grow your skills with our training compensation program;
• Take advantage of our supportive corporate culture, including assistance with relocation, advice on legal stay abroad, housing support, and help for third-country nationals;
• Have fun with our online events and team-building activities!

QA Tester – Resware

Superior, CO or Remote

At Qualia, we’ve built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem—homebuyers and sellers, lenders, title and escrow agents, and real estate agents—onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year.

WHAT YOU’LL WORK ON

As Qualia continues to expand, we’re on the lookout for a dedicated Quality Assurance Tester for our Resware product, a key player in the title insurance and settlement services industry. In this role, you’ll be pivotal in testing enhancements and modifications to Resware, driven by a commitment to deliver successful outcomes for our customers across all skill levels. This position is not just about finding bugs; it’s about understanding the end-to-end user journey, from the novice to the seasoned professional, ensuring that Resware remains intuitive, efficient, and effective for everyone.

The Quality Assurance Testing role demands a nuanced appreciation of Resware’s capabilities and a strategic approach to testing. You’ll play a vital role in the acceptance of our v10 product changes and updates, directly influencing how it’s received in the marketplace. Working collaboratively with Product and Engineering teams, your goal is to safeguard the application’s functionality, ensuring that our solutions are not only high-quality but also deliver an exceptional user experience tailored to meet the needs of a erse user base.

RESPONSIBILITIES

• By testing deliverables from the Engineering team through the lens of business users at varying levels of expertise, you contribute to a user-friendly experience that not only meets but exceeds customer expectations. Your work is crucial in maintaining our commitment to quality and in helping Qualia comply with the latest regulatory standards
• You will acquire and continuously update your knowledge of the product, enabling you to design test workflows and establish reusable test cases. This ensures the software’s consistent performance across updates and versions, considering the varying degrees of user familiarity and expertise
• Utilizing an in-depth knowledge of the title industry and hands-on Resware administration experience, you will craft, develop, and execute user acceptance testing scenarios that cater to both advanced users and those new to the platform. This approach ensures comprehensive coverage of new features, enhancements, and bug fixes
• Anticipate potential issues with new features, integrations, and bug fixes and communicate concerns to the Product Manager and/or Engineering team
• Collaborate with internal and external teams to gather and share knowledge, and work closely with Production, Engineering, and Customer Success on testing bug fixes
• Write/update documentation based on findings from your Resware user acceptance testing work
• Support all Resware and Qualia members as they have questions regarding new features and integrations
• Promote the image of the company by conducting yourself in a professional manner

YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH

• Prior experience in real estate and title services, especially in title closings, is essential for this role
• 1 to 3 years of hands-on experience as a Resware administrator is preferred
• Familiarity with automation tools, DevOps practices, and experience in writing and securing test cases is highly desirable but not required
• Excellent organizational skills, attention to detail, and interpersonal skills.
• Excellent verbal and written communication skills
• Strong time management skills. You will be expected to flexibly manage your own time in order to achieve our business objectives each R&D cycle
• Demonstrated ability to analyze problems/issues and find solutions
• Ability to recommend obvious and alternative solutions
• Self-motivated and self-directed
• Positive and infectious attitude
• Desire to contribute and adapt to process changes
• While this role is based in Superior, Colorado, we’re open to exploring remote possibilities for qualified candidates.

California and Colorado Applicants: This role has a base annual salary of $100,000-$110,000 plus a competitive equity and benefits package. (Salary to be determined by relevant experience, location, knowledge, and skills of the applicant, internal equity, and alignment with market data.)

WHY QUALIA

Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems—and we’re growing quickly. In order to continue building an engaging and dynamic organization, we’re committed to giving everyone the support they need to do great work.

Our benefits package is designed to allow our team members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, and a variety of internal virtual events to keep employees connected.

We believe erse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status.

Title: Director, QA Engineering

Location: San Mateo, CA

Job Description:

Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.

About the Job

The salary range for this position is $273,915 to $307,000. We take into consideration an inidual’s background and experience in determining final salary- therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

• • Develop and implement strategic quality management system processes that support the company’s business plan.

• • Responsible for development of key high-level processes to ensure products meet expected quality criteria in line with appropriate regulatory standards.

• • Develop and execute a robust quality assurance strategy aligned with organizational goals and industry best practices.

• • Define, monitor, and report on key quality metrics and KPIs to assess project and team performance, enabling data-driven decision-making.

• • Manage multiple QA managers, providing leadership and guidance to ensure effective team management and alignment with quality objectives.

• • Establish and rigorously enforce quality standards, processes, and methodologies across all phases of software development.

• • Stay abreast of industry regulations and compliance requirements, ensuring products meet necessary standards and certifications.

• • Develop and execute crisis management plans to address critical quality issues while minimizing disruptions to project timelines.

• • Monitor customer feedback and satisfaction pertaining to product quality, actively driving improvements when necessary.

• • Drive the multiple initiatives in implementation of cutting-edge automated testing frameworks and tools to enhance efficiency, increase test coverage, and reduce manual efforts.

• • Identify potential quality risks and proactively develop comprehensive risk mitigation plans, preventing issues before they impact project timelines.

• • Deliver clear and transparent communication on the status of QA efforts, risks, and recommendations to leadership.

• • Lead, mentor, and empower a high-performing QA team, fostering a culture of excellence, collaboration, and continuous growth.

• • May telecommute.

What We’re Looking For

• • Bachelor’s degree in engineering or a related field followed by 6 years of progressive, post-baccalaureate work experience in the job offered or a QA Engineering related occupation.

Our Benefits

Competitive pay and benefits

• • Medical, dental, vision, life and disability insurance plans (100% paid for employees)

• • 401(k) plan with company matching program

• • Mental Wellness Program & Employee Assistance Program (EAP) for mental well being

• • Flexible PTO, 13 company wide days off throughout the year & paid Holiday Shutdown

• • Learning & Development programs

• • Equipment, tools, and reimbursement support for a productive remote environment

• • Free Life360 Platinum Membership for your preferred circle

• Free Tile Products

Title: Senior QA Engineer

Location: Remote – US

About the team & opportunity

What’s so great about working on Calendly’s Engineering team?

We make things possible for our customers through innovation.

Why do we need you? We are seeking a highly skilled and experienced Senior QA Engineer to join our team, bringing expertise in testing consumer SaaS applications within an Agile environment. Reporting to the QA Engineering Manager, you will play a critical role in ensuring the quality and reliability of our platform, with a focus on leadership and strategic contribution across QA initiatives.

A day in the life of a QA Engineer at Calendly

At Calendly, we strive to think it, build it, ship it-delivering great features quickly while maintaining the highest quality standards for our users. As a Senior QA Engineer, you will work closely with Development Engineers, Product Managers, SDETs, and QA Engineers to shape our testing strategy, continuously improve processes, and help to ensure quality across all releases. Your expertise will influence team practices and help build scalable, reliable testing frameworks that support long-term product growth.

Our ideal candidates are proactive, strategic thinkers with strong technical skills, attention to detail, and a passion for delivering exceptional user experiences. Top candidates will have extensive experience in designing and implementing comprehensive test automation strategies, as well as a proven track record of driving meaningful improvements in testing processes.

On a typical day, you will:

• • Lead the definition and execution of the testing strategy for complex projects, ensuring alignment with overall quality goals.

• • Collaborate with project stakeholders, including Product Managers, Development Engineers, SDETs, and QA Engineers, to help ensure comprehensive test coverage.

• • Design and implement automation frameworks, contributing hands-on to test automation efforts for both new and existing features.

• • Drive key QE initiatives, such as process improvements and the adoption of testing best practices across projects.

• • Monitor, analyze, and report on test results to provide insights on the quality of our application.

• • Mentor and guide other QA Engineers

• • Advocate for quality across the organization

What do we need from you?

• • 8+ years of experience testing web applications, including 2+ years on iOS and Android

• • Extensive experience testing SaaS products with a strong focus on quality from design to delivery

• • Expertise testing within a service-oriented architecture.

• • Proven ability to drive change, lead initiatives, and influence quality improvements across a sizable team

• • Strong understanding of web application architecture and troubleshooting

• • Proficiency in designing and implementing test automation frameworks using tools like Cypress, Selenium, JMeter, or equivalent

• • Experience with Git or other source control systems

• • Proficiency in scripting languages such as JavaScript, Python, or Ruby

• • Experience with CI/CD tools (e.g., Jenkins, Buildkite), with the ability to integrate testing seamlessly into deployment pipelines

• • Experience validating API services using tools such as Postman

• • Experience with Agile development methodology (e.g. Scrum)

• • Track record of mentoring others in testing strategies and best practices.

• • Strong problem-solving skills, a passion for overcoming technical challenges, and a commitment to continuous learning.

• • Excellent time management and communication skills, with the ability to self-direct in a dynamic environment.

• • Bonus: Experience with specialized testing (ie load, performance, contract)

• • Availability for participation in on-call rotation, ensuring prompt and effective responses to business-critical alerts outside of regular working hours.

• • Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time

What’s in it for you?

Ready to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve – it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey.

If you are an inidual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at [email protected] .

Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Hawaii, Montana, North Dakota, South Dakota, Nebraska, Iowa, West Virginia, and Rhode Island, you will not be eligible for employment. Note that all inidual roles will specify location eligibility.

Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection

The ranges listed below are the expected annual base salary for this role, subject to change.

Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity.

Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Quarterly Corporate Bonus program (or Sales incentive), equity awards, and competitive benefits.

Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows:

• • Tier 1: San Francisco, CA, San Jose, CA, New York City, NY

• • Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA.

• • Tier 3: All other locations not in Tier 1 or Tier 2

Tier 1 Salary

$137,800—$186,400 USD

Tier 2 Salary

$126,300—$170,800 USD

Tier 3 Salary

$114,800—$155,300 USD

Title: Senior QA Engineer

Location: United States/Remote

Job Description:

Hi, we’re Underdog!

We’re the fastest-growing sports gaming company ever.

We build innovative games and products for American sports fans.

Founded in 2020, our team built four of today’s most widely played fantasy games and recently launched our Underdog Sportsbook. We are the only sportsbook to ever launch on our own home grown technology, which allows us to build different and innovative experiences. We believe there’s so much more to be built for sports fans, and we’ll continue to win by building the best products and experiences for our customers.

The opportunity in front of us to become the biggest company in our space is massive; after all, we’re currently sitting in the fastest-growing consumer industry in the U.S. In just over two years, we reached a nearly $500 million valuation through some of the best investors in the game, including Mark Cuban, Kevin Durant, BlackRock, and SV Angel. We are many times larger now and our growth is not slowing down.

At Underdog, we believe that sports are for everyone and are building a tomorrow for every fan. Want to help create that future? Join us.

About the role and why it’s unique:

• Identify and implement improvements to QA processes and testing practices, increasing efficiency, coverage, and product stability.
• Partner with Engineering to manage critical release planning for both DFS and SB products, ensuring thorough preparation for multi-state offerings and evolving product maturity.
• Collaborate with engineering and product teams to assess and address testing hotspots, core user workflows, and high-risk areas in the product to maintain high reliability across key releases.
• Review and enhance test coverage and completeness across releases. Evangelize and implement best practices for testing across development teams to ensure high-quality feature releases.
• Mentor and evangelize quality practices to development teams, helping them build habits of thorough test planning and execution, and increasing visibility into test health and coverage
• Serve as a mentor and coach for development teams on effective test practices, helping them build habits of thorough test planning and execution. Drive a culture of quality ownership within the engineering teams.

Who you are:

• 5+ years of experience in QA, with a focus on test strategy, coverage, and release planning.
• Proven ability to lead critical release testing efforts and manage complex test environments.
• Strong collaboration skills, with the ability to coach and mentor development teams in best testing practices
• Experience working with offshore QA teams and coordinating large-scale regression testing.
• Expertise in modern testing methodologies.
• Mentor and evangelize quality practices to development teams, helping them build habits of thorough test planning and execution, and increasing visibility into test health and coverage

Even better if you have:

• Experience in working on multiple projects at once.

Our target starting base salary range for this position is between $136,000 and $150,000, plus target equity. The starting base salary will depend on a number of factors including the candidate’s skills and experience, among other things.

What we can offer you:

• Unlimited PTO (we’re extremely flexible with the exception of the first few weeks before & into the NFL season)
• 16 weeks of fully paid parental leave
• A $500 home office allowance
• A connected virtual first culture with a highly engaged distributed workforce
• 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents

This position may require sports betting licensure based on certain state regulations.

Underdog is an equal opportunity employer and doesn’t discriminate on the basis of creed, race, sexual orientation, gender, age, disability status, or any other defining characteristic.

QA & Automation Engineer III

United States Virtual

Req #554

Are you a dreamer, innovator, thinker and a do-er who believes in contributing to something that makes difference?

QA Automation Engineer (Multiple Openings), Project Management Institute, Inc., Newtown Square, PA: Perform QA & Automation activities in accordance with assigned projects. The position requires a Bachelor’s degree in Electronics Engineering, IT, or a related field, and five years’ experience in the job offered or a related occupation, to include: five years’ experience in QA and automation; five years’ experience with Regression, Integration, and UA testing; five years’ experience utilizing cloud-based testing tools; five years’ experience automating webservice APIs, including REST and SOAP; and four years’ experience writing automation and testing in cloud-based environments. Employee may work remotely from anywhere in the U.S. Employer will accept any suitable combination of education, experience, and training. Experience may have been gained concurrently. Rate of pay: $115,086.00 per year. Interested applicants should apply by emailing their resume to [email protected] with subject line QA Automation Engineer or apply at: https://globalus241.dayforcehcm.com/CandidatePortal/en-US/pmi/Posting/View/1825

#LI-DNI

What you can expect from us

We value and nurture an environment of inclusivity and ersity, and a culture of communication and collaboration. Your health, safety and well-being come first, and we believe that you should have time for your work, but you should also have time for you..

Join us and you’ll get:

• an excellent total package, with compensation and benefits based upon your geographic location.

• skill development opportunities, to help you grow now and into the future.

• access to a global network, to enrich your professional experience.

• flexible options to help balance work time and your time

• award and bonus opportunities.

Let’s help make the world work better for everyone. Apply today!

Other details

• Pay Type Salary

QA Engineer

Location: United States

Job Description:

About Ascend

Ascend Analytics‘ climate technology software and services provide critical insights to power the energy transition. The company’s products enhance critical power supply decisions from short-term operating strategies to long-term investment and resource planning. Ascend’s solutions serve as the core analytic infrastructure for electric utilities, independent power producers, electric retailers, and financiers of energy infrastructure. To learn more about Ascend, please visit us at www.ascendanalytics.com.

Your Impact at Ascend Analytics

We are seeking an experienced QA Engineer to join our PowerSIMM team in Boulder, Colorado. As a QA Engineer, you will be instrumental in ensuring the integrity and reliability of our application and data. You will work closely with our developers, data engineers, and analysts to write, execute, and maintain tests and scripts focused on our analytics code and processes. Your efforts will ensure that our applications remain bug-free.

Job Responsibilities

• Test Development & Execution: Write, execute, and maintain comprehensive tests and scripts designed to validate our application code, pipelines, and processes.
• Data Validation: Develop and perform automated and manual tests to ensure data accuracy, consistency, and completeness across all systems.
• Process Monitoring: Monitor data flows and processes to identify and resolve any discrepancies or issues in real-time.
• Test Automation: Implement and maintain automated testing frameworks to streamline the quality assurance processes.
• Documentation: Document test cases, procedures, and results in order to maintain and communicate our quality assurance coverage and execution. Collaboration: Work closely with cross-functional teams to understand requirements, provide feedback, and contribute to overall quality improvements.
• Continuous Improvement: Stay updated on the latest QA methodologies and tools, and continuously seek to improve testing strategies and processes.

Required Qualifications

• BS in Engineering, Computer Science, Data/Information Science, Mathematics, or a related field
• 4+ years of hands-on experience in a similar position
• Professional Testing/Development experience involving UI and API Automation
• Ability to thrive in an Agile Scrum environment with remote teammates
• Ability to investigate, isolate, and solve technical issues across the full technology stack by using automated & manual testing methodologies
• A desire and curiosity about learning innovative technologies.

Preferred Qualifications

• Experience using, testing, and debugging JavaScript, React, C#, and Python
• Knowledge of the energy industry, markets, and terminology
• Experience in a DevOps environment with CI/CD tools
• Experience working with relational data via Oracle, Postgres, and/or SQL Server

Compensation: $75,000 – $105,000

Negotiable based on qualifications and experience. Ascend highly values our employees and often pays above industry average.

We offer flexible work hours in a relaxed environment with opportunities for advancement and excellent benefits, including medical, dental, vision, short- and long-term disability, parental leave, dependent care spending account, and a 401k plan.

Title: QA Supervisor – LPN

Location: Remote Remote US

Job Description:

JOB SUMMARY

The QA Supervisor is responsible for the oversight of the review of Physician reports and accompanying medical records to ensure that the report is complete, accurate, and consistent with medical evidence.

Dane Street’s success relies on inidual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results.

MAJOR DUTIES & RESPONSIBILITIES

– Oversight of QA staff

• Ensure appropriate QA staff are assigned to each file to designate file handling responsibilities amongst the team.
• Supervise the assigned staff and manage the File Review Board to ensure a timely and accurate process of each file.
• Provide details of board reviews to managers to ensure efficiency and productivity of staff.
• Assist in identifying & correcting staff performance including promotions, discipline, coaching and termination of staff.
• Assist in hiring qualified candidates for QA open positions.

– Ensure that all QA staff adhere to and meet their specific job duties including but not limited to:

• Following up with Physicians for outstanding reports
• Reviewing received reports for accuracy
• Delivering completed reports back to all applicable parties
• Following all client-specific instructions

– Actively participate in issue resolution by working with the required QA, physicians,

account managers, and/or other related parties.

– Follow up with physicians with any additional questions or need for further clarification and Client outreach to advise of delays for status updates.

– Ensure referrals meet the client-directed Turn Around Time (TAT).

– Ensure correct Doctor Payment amount and Client Invoice amount upon approval of referrals.

– Review reports accompanying medical records to ensure that the report is complete, that all questions posed have been addressed and that the report is free of errors.

– Assist management team with intake completion.

– Act as the liaison between the reviewer, team member and client regarding the process or status of the file.

– Assist in communications with the requester regarding questions and issues.

Other duties & special projects, as assigned and based on business needs.

EDUCATION/CREDENTIALS:

An Associate’s Degree or Bachelor’s Degree is preferred.

JOB RELEVANT EXPERIENCE:

Medical peer review or healthcare industry knowledge required.

Business experience in a healthcare and/or insurance setting is preferred.

JOB RELATED SKILLS/COMPETENCIES:

Present exceptional communication skills with a clear understanding of company business lines. The ability to apply critical thinking, manage time efficiently and meet specific deadlines. Computer literacy and typing skills are essential.

WORKING CONDITIONS/PHYSICAL DEMANDS:

Any lifting, bending, traveling, etc. required to do the job duties listed above. Long periods of sitting and computer work.

WORK FROM HOME TECHNICAL REQUIREMENTS:

Supply and support their own internet services.

Maintaining an uninterrupted internet connection is a requirement of all work from home position.

This job description is subject to change at any time.

Benefits

Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace.

Title: Manual QA Engineer (Remote)

Location: San Francisco

Type: Full-time

Workplace: remote

Category: Engineering

Job Description:

About AllTrails

AllTrails is the most trusted and used outdoors platform in the world. We help people explore the outdoors with hand-curated trail maps along with photos, reviews, and user recordings crowdsourced from our community of millions of registered hikers, mountain bikers, and trail runners in 150 countries. AllTrails is frequently ranked as a top-5 Health and Fitness app and has been downloaded by over 50 million people worldwide. AllTrails was selected as Apple’s App of the Year in 2023!

Every day, we solve incredibly hard problems so that we can get more people outside having healthy, authentic experiences and a deeper appreciation of the outdoors. Join us!

Bay Area employees are highly encouraged to come into the office one day a week.

Manual QA Engineer

AllTrails is looking for a full-time Manual QA Tester who will work closely with our engineering and product teams to help drive the QA process and support our release cycles. In this hands-on role, you will be the go-to person for manual testing on our iOS, Android, and Web platforms to ensure we consistently deliver a high-quality product to our community of outdoor enthusiasts.

What You’ll Be Doing:

• • Oversee planning and the implementation of well thought out and scalable QA strategies
  • Create new test cases/test plans, and keep existing test documentation up to date
  • Execute manual QA processes throughout various development phases (regression, exploratory testing, new feature testing, etc.) across iOS, Android, and Web platforms to ensure delivery of predictable, high-quality product releases
  • Work with a close-knit team to identify trends, bugs, and triage priorities
  • Create detailed, reproducible bug reports
  • Influence key go/no go decisions on mobile and web releases
  • Be a champion of quality in every phase of the development process

Requirements:

• • At least 2 years of experience in a manual QA role for mobile and/or web applications
  • Ability to create test cases, define testing strategies, and identify high-risk areas
  • Ability to identify and prioritize bugs
  • Ability to obtain iOS, Android and web device logs, screenshots and video capture to assist with bug investigations
  • Experience testing in-app purchases and billing systems
  • Experience testing on wearable devices
  • Familiarity with automated testing
  • Proficiency in Atlassian Jira /ConfluenceObsessive attention to detail and product quality
  • Self-motivation and a deep sense of pride in your work
  • Passion for problem-solving and the right attitude/aptitude for learning new technology in a fast-paced environment
  • Excellent written and verbal skills
  • Passion for the outdoors
  • Humility, empathy and open-mindedness – no egos

Bonus Points:

• • Familiarity with ZenDesk and Github
  • Familiarity with an object-oriented programming language
  • Proven ability to quickly learn new technology and processes

Our Commitment to You:

• • A competitive and equitable compensation plan. This is a full-time, salaried position that includes equity.
  • Physical & mental well-being including health, dental and vision benefits + a monthly stipend for wellness expenses.
  • Trail Days: First Friday of each month off to hit the trails!
  • Unlimited PTO
  • Flexible parental leave
  • Remote employee equipment stipend to create a great remote work environment.
  • Annual continuing education stipend.
  • Discounts on subscription and merchandise for you and your friends & family.
  • An authentic investment in you as a human being and your career as a professional.

$80,000 – $100,000 a year

Nature celebrates you just the way you are and so do we! At AllTrails we’re passionate about nurturing an inclusive workplace that values ersity. It’s no secret that companies that are erse in background, age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be more successful. We’re focused on creating an environment where everyone can do their best work and thrive.

Nature celebrates you just the way you are and so do we! At AllTrails we’re passionate about nurturing an inclusive workplace that values ersity. It’s no secret that companies that are erse in background, age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be more successful. We’re focused on creating an environment where everyone can do their best work and thrive.

The Creative Shop is the one stop shop for creative resourcing solutions.

Our tech & media client is seeking a creative and versatile Social Media Designer to craft visually compelling assets that drive engagement and elevate their brand presence. You'll be responsible for designing on-brand graphics, animations, infographics, and illustrations for their social media channels, while staying ahead of trends and maintaining a consistent aesthetic. You will work closely with their Social Media Managers and Social Creative Leads, reacting to real-time events and planned campaigns, ensuring their social media content is always fresh and eye-catching.

This is an exciting ongoing contract role with the opportunity to join full time.

To be considered, all candidates must provide a portfolio.

Responsibilities:

• Design:

• Create high-quality graphics, illustrations, infographics and animations for various social media platforms (Instagram, X, Blogs, LinkedIn, etc.)

• Design assets for both scheduled campaigns and breaking news/trending topics, often with tight deadlines.

• Adhere to established brand guidelines while finding opportunities to evolve the brand's visual identity to best perform on social media.

• Ensure designs are optimized for each platform's specifications, new features, and best practices.

• Layout and Hierarchy:

• Skillfully utilize layout principles and visual hierarchy to effectively communicate key messages and calls to action.

• Ability to re-interpret charts and data in a visually compelling, social-consumable way.

• Design assets that are visually appealing and easy to consume, even with limited text space.

• Illustration and Animation:

• Create simple illustrations and animated GIFs that add a unique flair and personality to our social media content.

• Use animation strategically to capture attention and increase engagement.

• Collaboration:

• Work closely with the marketing and social media teams to align designs with campaign goals and overall strategy.

• Collaborate with Marketing Managers and copywriters to ensure visual and textual elements work together seamlessly.

• Trend Awareness:

• Stay up-to-date with the latest social media design trends, emerging platforms, and best practices.

• Proactively suggest new design approaches and posts to keep our content fresh and engaging.

Qualifications:

• Experience: 5-7 years in social media design or a related field.

• Portfolio: A strong portfolio demonstrating your design skills and versatility across various social media platforms.

• Software: Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Canva) and animation software (After Effects or similar).

• Skills: Excellent communication, time management, and ability to work both independently and collaboratively.

Bonus: Experience with video editing, knowledge of social media analytics, and an understanding of user experience (UX) principles.

• Please submit a link to your portfolio.

Crowell & Moring LLP is an international law firm with offices in the United States, Europe, MENA, and Asia that represents clients in litigation and arbitration, regulatory and policy, intellectual property, and transactional and corporate matters. The firm is internationally recognized for its representation of Fortune 500 companies in high-stakes litigation and government-facing matters, as well as its ongoing commitment to pro bono service and ersity, equity, and inclusion.

Job Summary

Are you passionate about creating high-visibility campaigns, infographics, and presentations for attorneys and senior leadership? Join our Graphic Design and Branding team to transform client needs into innovative digital designs, marketing collateral, and outreach materials. You'll leverage our brand guidelines to develop fresh visual concepts that meet business objectives and advance our brand strategy.

As a Graphic Designer Senior Coordinator, you will design and produce branded materials supporting various firm initiatives. Collaborating closely with client development, practice management, firm lawyers, and leadership, you will ensure all designs align with firm standards. You'll work with the Branding and Digital Marketing Specialist and Senior Manager of Graphic Design and Branding to maintain brand consistency across all materials.

Your role will involve implementing creative workflows, processes, and tools to deliver on-time, on-brand, and on-budget assets. The ideal candidate will have strong design skills, team collaboration experience, project management expertise, and high self-motivation.

Roles and Responsibilities

• Design and facilitate the production of marketing materials, including advertisements, brochures, publications, one-pagers, newsletters, and social media content.

• Create graphics and animations for web and digital services, including firm websites, apps, social media, and e-mail, podcast and webinar marketing campaigns.

• Design collateral for firm events, including posters, programs, and invitations (in print and electronic formats). 

• Develop infographics to communicate complex information visually/

• Enhance presentations and pitch materials with design elements and formatting.

• Implement and maintain the firm’s brand through high-quality print and digital content.

• Helps to maintain and enforce the firm’s visual style guidelines to promote brand consistency.

• Ensure projects are well-managed and delivered on time within an established workflow platform.

• Maintain relationships with business partners, including printers, freelancers, and photographers, and handle proof approvals.

• Coordinate with external parties for project submissions.

• Provide ad hoc graphics support for internal presentations and special projects.

• Stay updated on industry best practices and introduce innovative ideas and tools to the team.

Qualifications

Knowledge, Skills and Abilities

• Proficiency in Adobe Creative Suite (specifically InDesign, Photoshop, Illustrator).

• Proficiency in MS suite, specifically Word and PowerPoint as it relates to creating, editing, formatting and troubleshooting templates.

• Knowledge of HTML and CSS.

• Proficiency in PDF creation (including interactive) and manipulation (Acrobat Pro).

• Experience with print production.

• Demonstrated experience managing projects from start to finish and delivering high quality work product on time and in accordance with defined expectations.

• Ability to adapt to changing priorities and to operate successfully in a fast-paced environment.

• Creative problem-solving skills.

• Ability to use FTP (file transfer protocol) for web uploading.

• Understanding of graphic design in a PC environment.

• Ability to work independently and as part of a team.

• Strong oral/written communication skills.

• Excellent editing skills and attention to detail.

• Ability to start, pick-up or hand-off an in-progress project as needed.

Education

The position requires a Bachelor’s Degree in Graphic Design. It is expected that a portfolio of work will be provided during the interview process.

Experience

This position requires a minimum of three (3) years of directly related experience during which knowledge, skills and abilities relevant to the position were acquired.

Animation (Adobe After Effects) and video (Adobe Premiere Pro) experience desirable.

Additional Information

Crowell & Moring LLP offers a competitive compensation and comprehensive benefits package. Our benefits include healthcare, vision, dental, retirement, and all-purpose leave and progressive options such as back up childcare, wellness programs, cultural events and social activities. We take great pride in our positive, friendly culture that rewards hard work and success, at the same time recognizing the importance of family and community service.

Our Firm is committed to fair and equitable compensation practice in accordance with applicable laws. The pay range for this position is $72,000-$94,000. Additional compensation may include a discretionary bonus. Other benefits include healthcare, vision, dental, retirement, and all-purpose leave. The salary for this position may vary based on location, market data, an applicant’s skills and prior experience, certain degrees and certifications, and other factors.

EOE m/f/d/v Crowell & Moring LLP participates in the E-Verify program.

Course Editor (UI/UX Design)

Are you a UI/UX professional with a passion for educating others? Do you want to collaborate with the best industry experts, such as Don Norman and Vitaly Friedman, as well as Design Leads at Netflix, LinkedIn, Meta, and Adobe? Would you like to plan course content in collaboration with your design heroes and then fly out and meet them in professional studios across the world? Do you also love editing and writing, so you can teach people about the power of great design? 

What if you had the chance to help shape the very future of online design education? We’ve got news for you—this is the opportunity you’ve been waiting for. 

IxDF is the global leader in online design education. That’s because the world’s leading experts create our educational content and because we’re specialized in—and utterly dedicated to—design, and only design. As we enter our third decade, we have over 177,000 graduates, more than 40 courses, and thousands of free design resources. 

We’re proud to have assembled**a remarkable team of professionals** who uplift, motivate, and inspire each other to excel daily. But something’s missing. And we think it could be you. 

You’ll become an essential part of our team, someone who is making a direct impact on not only the growth and reputation of our organization but also the whole world of education and beyond! 

What You’ll Be Doing

We’re on the hunt for an exceptional inidual who breathes life into the phrase "ideas are worthless without execution." Our organization is full of iniduals who are committed to excellence, and we seek a like-minded enthusiast to join us.  

This role is suited to select unique iniduals; it's a calling for a true nerd of UI and UX Design. 

Ahead of you is a highly rewarding and enriching career in which you’ll make an impact as you: 

• Take on the roles of Course Editor, Content Writer, Learning Experience Designer, UX/UIUI/UX Curriculum Developer, and Subject Matter Expert.  
• Create in- demand UI/UX courses and open-source content that empower designers around the world. Our courses always feature the world’s leading design experts. You’ll plan and edit the course content in collaboration with the best UI and UX designers such as Don Norman and Vitaly Friedman, as well as Design Leads at Netflix, LinkedIn, Meta, and Adobe. You’ll fly out to meet the experts and shoot the course content in professional studios. Throughout the course creation process, you’ll collaborate closely with your colleagues.  
• Create and improve world-class educational materials on topics such as UXI design, UXI design, Human- Computer Interaction (HCI), Design Thinking, Psychology, etc.—in the form of highly engaging articles, courses, design templates, portfolio exercises, and much more. 
• Help push the quality of our educational materials to new heights—surpassing even the very best in both industry and academia.  
• Work closely with our other course editors, our video production team, social media team, and our founders to make the most inspiring and engaging educational content for our ever-growing catalogue of courses.  
• Inspire your colleagues to grow and become better communicators, educators, and writers using your advanced editorial skills, just as they’ will help you. 
• You may even be able to use your design skills to create engaging visuals that communicate key learning takeaways.  
• Support IxDF content writers, community managers, and social media team members to bring your UI/UX design subject matter expertise to all dimensions of our content, marketing, and communication. 

If you want even more opportunities to show the world what you can do, you’re in luck! When you're willing to do the hard work of learning and growing, you’ll find virtually limitless opportunities with us. 

About You

• You’re a passionate designer, educator, and communicator with at least 5 years of experience working in UI or UX design and a strong ability to create engaging learning materials. 
• You have hands-on design industry experience and up-to-date knowledge of the skills designers' need to learn. 
• You’re itching to help professional designers upskill and grow their careers, and you know exactly what it takes. 
• You’ve written and published articles on design topics. 
• You know how to reach into the lofty heights where abstract ideas live and bring them down to “street level” so our learners can hit the ground running with valuable, practical lessons. 
• You’re an expert wordsmith with an eagle eye for the tiniest details and a keen ear for flow. 
• You're someone who leaves no stone unturned in the pursuit of flawless and grammatically correct copy. 
• You may have the graphic design skills needed to create image-based content to support courses, articles, and social media content. 
• You know what the design community likes to read, watch, and learn, and you have the content-creation skills to produce the kind of material they crave. 
• You're used to balancing erse responsibilities, and you're adept at iding broad duties into small, executable tasks without losing sight of your overall goal. “Getting stuff done” is your middle name. 
• You’re a practical idealist. You strive for perfection in everything you do, while understanding the delays that can come with pushing for perfection. You know how to create great results through incremental quick wins and MVPs, and when to go all in to create something perfect. 
• You’re results-driven and motivated by achievement and goals. Mediocrity gives you the chills. 
• You understand that excellence in your work will lead to great accomplishments and that you’ll only accomplish your goals through hard work and diligence. 
• You’re kind and have strong social intelligence and empathy, and the ability to engage well with different types of people through writing. 
• You have a Bachelor’s or Master’s degree in User Experience, Human- Computer Interaction (HCI), Information Technology, Communications or another related field—and/or you have industry experience in UI design, UX design, and HCI as a senior designer. 
• You speak and write in English with native fluency, and you can make your messages flow so well that whoever reads your work will be “right there” in the subject matter. As you know, the magic of any user experience is getting people to forget they’re even using a medium to reach you. 
• You're a skilled writer and communicator who can explain complex ideas in a clear and engaging way. 
• You love creating inspiring and engaging content that's also accurate and based on research. You know design education can be fun and exciting.  
• You're reliable and self-motivated, and don’t rely on micromanagement. You manage your own work and aim to deliver valuable educational design content and make an impact. 
• You're located in a time zone anywhere from Western Europe (UTC+0 in the UK) and all the way to Southeast Asia (UTC+8 in Singapore) 

Bonus Points

You get bonus points if you … 

• have your own blog where you create original content about UX and UI design. 
• have experience as a design teacher, mentor, coach, or facilitator. 
• have worked as an editor or created online courses. 
• have previously collaborated with video production teams. 
• have experience as a team lead. 
• have experience with SEO. 
• have more than 20 years of experience as a UX and/or UI designer. 
• got top grades when you studied at university. 
• have experience working remotely. 

What We Can Offer

• Our co-founder and CEO will work closely with you and your team. She understands your challenges and triumphs because she was once the sole editor and video editor during IxDF's initial growth phase. This gives her in-depth experience in course planning, expert interviews, video shoots, and content editing. She remains deeply passionate about content creation and recently filmed at MoMA for an AI-art video. 
• A full-time position, within a fully remote organization. Daily video-based collaboration with your colleagues from elsewhere on the planet, and you’ll get to meet up on team trips every year.  
• A work culture with no fluffy titles, political agendas and corporate drama. Your colleagues value your warm character, your strong work ethic, and the results you deliver. Junior or senior, if you embody old-school virtues of always striving to deliver results, learn and become better every day, you'll thrive at the IxDF.  
• A daily mission to help impact, empower, and enrich the lives of millions of people by creating affordable high-end design education to everyone across the planet. It’ll be yours too. 
• A company where the distance between idea and execution is minimal. We’re a highly agile organisation with zero bureaucracy or corporate politics – and with exceptional order and efficiency.  
• A company culture where passion meets high performance and excellence. To help us improve the world (and yourself in the process), you’ll need grit, strong work ethic, long-term thinking, and self-discipline.  
• We thrive because we have a hands-on attitude and a bias towards action as opposed to fluff-filled, unrealistic strategies. You’ll need crisp execution skills yourself and the ability to impress your colleagues with concrete results, just like they’ll impress you.  

How to learn more and apply

To submit your application as well as learn more about our Work Culture and Values, please visit https://www.interaction-design.org/about/careers 

Please apply as soon as you can—we’re firm believers of “the sooner, the better” and we’re looking forward to working with you!

In this position you will be working closely with the entire team and will come face-to-face with the company’s clients. As a designer, you will be responsible for handling the creative side of a project from start to end including the analytical part leading all the way to the creative part.

“UX/UI Designer” as a title doesn't really encompass the variety of job titles that you will be crossing on a day-to-day basis. Technically, you are a problem solver who should handle anything thrown at them! Our miracle designer should be driven by their ambition for great achievements. They should be a geek when it comes to following up with the latest developments and trends, enjoy sharing everyday challenges and exploits with the rest of the team, and seek multi-disciplinary solutions to encounter obstacles.

Essential responsibilities

• Research current design trends and continuously develop professionally. Establish and promote design guidelines, best practices and standards

• Meet with clients to identify their needs, presenting designs, and and liaising regularly with them

• Translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces

• Execute all design stages from concept to final hand-off

• Create wireframes, storyboards, user flows, process flows and sitemaps to communicate interaction and design ideas

• Design sample page layouts, graphics, experiences, and animations

• Design visual imagery and ensuring it's in line with company branding policy or the requirements of the client

• Proofread content and make changes where necessary

• Present and defend designs and key deliverables to peers and clients.

• Continuously follow up with the developers and project manager to ensure timely delivery of the project

• Test the designs, conducting user research and evaluating user feedback

Professional Qualifications, Skills and Experience

• A bachelor’s degree ideally in web, interaction and communication, or graphic design

• 1-4 years of experience as a UI/UX Designer in an agile software development environment

The UI/UX Designer should also:

• Possess great written and oral communication skills in English. Arabic, French, Spanish, or other languages are a plus.

• Have an extensive knowledge of the creative process

• Be continuously looking to improve efficiency and streamline processes

• Be able to search for, interpret, share and apply the latest trends, design patterns and best practices

• Effectively present information and respond to questions from clients and teammates

• Be able to work independently and efficiently, organize your work to meet tight deadlines

Personal Attributes

• Be self-motivated and proactive, driven by the will for great achievement

• Have a constant drive for learning and self-improvement

• Demonstrate personal accountability

• Exercise good judgment and sound decision-making

• Be patient and flexible

• Have the ability to thrive under pressure and keep a cool head

• Demonstrate strong teamwork skills

• Be detail-oriented, creative, and organized

• Excellent interpersonal, organizational, and presentation skills

• Demonstrate strong analytical, and problem solving skills

In this position you will be working closely with the entire team and will come face-to-face with the company’s clients. As a designer, you will be responsible for handling the creative side of a project from start to end including the analytical part leading all the way to the creative part.

“UX/UI Designer” as a title doesn't really encompass the variety of job titles that you will be crossing on a day-to-day basis. Technically, you are a problem solver who should handle anything thrown at them! Our miracle designer should be driven by their ambition for great achievements. They should be a geek when it comes to following up with the latest developments and trends, enjoy sharing everyday challenges and exploits with the rest of the team, and seek multi-disciplinary solutions to encounter obstacles.

Essential responsibilities

• Research current design trends and continuously develop professionally. Establish and promote design guidelines, best practices and standards

• Meet with clients to identify their needs, presenting designs, and and liaising regularly with them

• Translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces

• Execute all design stages from concept to final hand-off

• Create wireframes, storyboards, user flows, process flows and sitemaps to communicate interaction and design ideas

• Design sample page layouts, graphics, experiences, and animations

• Design visual imagery and ensuring it's in line with company branding policy or the requirements of the client

• Proofread content and make changes where necessary

• Present and defend designs and key deliverables to peers and clients.

• Continuously follow up with the developers and project manager to ensure timely delivery of the project

• Test the designs, conducting user research and evaluating user feedback

Professional Qualifications, Skills and Experience

• A bachelor’s degree ideally in web, interaction and communication, or graphic design

• 1-4 years of experience as a UI/UX Designer in an agile software development environment

The UI/UX Designer should also:

• Possess great written and oral communication skills in English. Arabic, French, Spanish, or other languages are a plus.

• Have an extensive knowledge of the creative process

• Be continuously looking to improve efficiency and streamline processes

• Be able to search for, interpret, share and apply the latest trends, design patterns and best practices

• Effectively present information and respond to questions from clients and teammates

• Be able to work independently and efficiently, organize your work to meet tight deadlines

Personal Attributes

• Be self-motivated and proactive, driven by the will for great achievement

• Have a constant drive for learning and self-improvement

• Demonstrate personal accountability

• Exercise good judgment and sound decision-making

• Be patient and flexible

• Have the ability to thrive under pressure and keep a cool head

• Demonstrate strong teamwork skills

• Be detail-oriented, creative, and organized

• Excellent interpersonal, organizational, and presentation skills

• Demonstrate strong analytical, and problem solving skills

UX Designer III

Location: Remote, US, 31999

Workplace: 2201

Job Description:

Salary Range:$57,000 – $145,000

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all.The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America’s best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Work Designation. Depending on your location within the continental US, this role may be hybrid or remote.

• If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
• If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• Mastery of design principles and the ability to solve complex design problems with innovative solutions
• Expertise in a wide range of design tools and techniques like Sketch, Figma, Adobe XD, or similar
• Proficiency in advanced user research methods and the ability to lead large-scale research projects
• Deep understanding of user behavior and psychology, translating complex data into strategic design decisions
• Ability to lead design projects from inception to launch, managing all stages of the design process
• Experience in creating and implementing comprehensive design strategies that align with business objectives
• Ability to articulate and execute a design vision that aligns with organizational goals
• Leadership skills to mentor and guide design teams, fostering a culture of creativity and innovation
• Deep knowledge of industry trends, emerging technologies, and best practices in UX design

Education & Experience Required

• Bachelor’s Degree in Design, Marketing, Computer Science or other related field
• Four or more years of relevant UX design experience

Or an equivalent combination of education and experience

Principal Duties & Responsibilities

• Conveys the business impact of UX design to cross-functional stakeholders to influence strategies and prioritization
• Leads multiple initiatives from inception to launch in a fast-paced and ambiguous environment
• Plans and facilitates workshops (e.g., design sprints) to collaboratively explore opportunities, data, and generate concepts
• Develops recommendations, outlines and estimates proposed scope of work and identifies resources needed
• Delivers sketches, design comps, wireframes, user flows, and prototypes showing how users experience the product, service, or application with proposed solutions that balance user needs with business goals and technical feasibility
• Coach others and evaluate digital designs based on experience vision and UX best practices
• Works with business, product, and engineering teams to align on experience vision, goals, and outcomes
• Contributes to and promotes design and digital accessibility standards and systems
• Performs other duties as required

Total Rewards

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $57,000 – $145,000.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.

UX Designer

Location: Remote

We are hiring a UX Designer to work on a pivotal Federal program that is making a positive impact on millions of Americans’ daily lives.

What you’ll be doing:

Working closely with our engineering and product teams, this person will be responsible for all UX, design and research on one of our core teams. This role will be the go to person overseeing the entire process, from conception to implementation. A healthy mix of design, research and high level thinking is needed for this role.

What you’ll bring:

• • Extensive experience with UX research: Writing research plans, conversation guides, conducting user and client interviews, client meetings and demos, problem solving, and iterating solutions based on research findings and feedback loops.

• • A demonstrated facility with creating and using prototypes, wireframes, user interviews, data points, etc. to arrive at a solution and convey the vision and design of the product.

• • Ability to think strategically and frame problems in clear approachable language and writing, directed at both technical and non-technical audiences.

• • Experience working with Git Version Control.

• • An understanding of and ability to design 508 compliant solutions.

• • Adaptability when working with, and in, existing design and UX systems.

• • A phased and adaptable approaches to problems.

• • A consultant mindset that keeps the needs of the client and users at the forefront of all decisions.

• • Experience working in Agile development environments.

• Capable of taking direction from senior leadership and translating into concrete next steps and actions.

Requirements:

• • Must be a US Citizen and able to work domestically

• Must be able to attain low-level security clearance

Education

• Bachelor’s degree 

Benefits:

• • Fully remote

• • Annual Stipend

• • Comprehensive Benefits Package

• • Company Match 401(k) plan

• Flexible PTO, Paid Holidays

Compensation:

At Oddball, it’s important each employee is compensated competitively and fairly. In alignment with state legal requirements. A range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level.

United States Wage Range: $90,000 – $140,000

About Rocket Alumni Solutions:

At Rocket Alumni Solutions, we are revolutionizing how schools and organizations honor their history, achievements, and alumni through interactive digital recognition platforms. Our team is passionate about creating innovative products that foster community engagement, and we are looking for a driven and organized Senior Creative Designer to help us grow our customer base and ensure ongoing success for our partners.‍

Role Overview:

As a Senior Creative Designer at Rocket Alumni Solutions, you will be at the forefront of our design and branding efforts. You will collaborate with cross-functional teams to create engaging graphics, marketing collateral, sales materials, website additions and UI designs. You will be a driving force for creative innovation. Your creativity and attention to detail will influence both customer-facing and internal designs, ensuring everything we produce is on-brand and meets our clients’ world-class expectations. 

‍Key Responsibilities:

• Develop visually stunning brand graphics, brochures, and promotional assets

• Design and maintain the marketing website using Webflow

• Create custom environmental designs that bring physical spaces to life

• Collaborate on UI/UX design for our software products

• Lead design projects from concept through execution, ensuring high quality and brand consistency

• Drive design innovation, exploring new tools, methods, and creative solutions

• Work closely with marketing, sales, and product teams to align design strategies with company goals

• Produce mockups, prototypes, and assets in a scalable and templatable manor

• Implement feedback and iterate on designs to refine and improve them

‍Requirements:

• Proven professional design experience, ideally in a SaaS or tech-driven environment

• Expert level experience in Adobe Creative Suite (Photoshop, Illustrator, After Effects)

• Familiarity with Figma and Webflow

• Knowledge of motion design and animation

• Experience using 3D design software (Spline or Blender preferred)

• Strong portfolio showcasing a erse range of design work, including brand, digital, and environmental designs

• Ability to lead projects, manage timelines, and collaborate across departments

• Excellent communication skills and attention to detail

• Passion for staying current with design trends and tools

• Strong interest in athletics, preferably with a history of athletic design

• Ability to thrive in a fast-paced, dynamic environment with a strong entrepreneurial spirit

‍Benefits:

• Competitive salary & Bonus opportunities

• The chance to be part of a growing startup and move upward within the business

• Opportunity to work on innovative projects in a collaborative and creative environment

• 100% Healthcare Coverage (Medical, Dental, Vision)

• Various Personal Benefits (Gym, Computer, Clothing, Learning, etc)

‍If you are passionate about working in customer success, have a strong interest in technology and athletics, and want to contribute to a fast-growing startup, we’d love to hear from you!

To Apply:

Please email [email protected] with your resume and portfolio. We can’t wait to hear from you!

Prismatic is an embedded integration platform as a service (embedded iPaaS) that empowers B2B software companies to deliver best-in-class integrations to their users. We believe software in every industry has huge potential to positively impact the people who use it, and that better, easier integrations can help software companies make even bigger impacts. Prismatic has rapidly gained traction among B2B SaaS teams ranging from startup to Fortune 100, earning top satisfaction ratings in our industry.

We are looking for an ownership-minded Senior Product Designer to drive our user-facing design. As we add new products/features, we will need to craft experiences that are loved by our users. You will shape the the future of our product through design and enable our customers to use our product, flawlessly. A successful candidate will possess a strong background in UI/UX design and a passion for creating intuitive and visually easy use to interfaces for complex data-driven applications.This role comes with the opportunity for fast growth and development alongside quickly increasing responsibility.

You will...

• serve as a bridge connecting design, product, engineering, and marketing teams, collaborating with them closely to create a vision for our product

• collect and incorporate feedback from stakeholders and end-users to enhance product design

• own and drive Prismatic’s complete product design lifecycle and major features;

• own our design system and promote design consistency across our product

• design product features and flows that are clean and simple to our audience: developers and technical non-developers

• produce specs, sketches, wireframes, mockups, prototypes, or code to take UI ideas from conception to production

• generate detailed final design specs that inspire accurate developer builds

• work with developers and quality experts to deliver a polished final product

• help establish design team processes and uphold high standards for design and product quality

You might be a good fit if you...

• have 3+ years of UI/UX and product design experience

• have a strong portfolio with examples of successful UX solutions and designs

• are a self-starter, who can proactively identify opportunities for impact

• can visually communicate an idea by creating quick, low-fidelity mockups

• strong presentation and communication skills to get the team on board with your/our vision

• are comfortable with basic HTML, CSS, and JavaScript

• have experience designing developer-centric products, creative software, and/or enterprise internal tools

• like to break down technically complex problems into abstractions, finding a balance between ease of use, learnability, and power

• are inspired to rethink how software is built

Bonus points for...

• working knowledge of SQL, databases or APIs

• experience working with low-code designers

• experience working on products with users who are primarily developers

The pay range for this role is...

• $140,000.00 - $160,000.00

Perks & Benefits

🏡 Remote work: Our team works remotely across the US; we travel together 4x times a year for company kick-offs and mid-year meetings. 🏖️ Unlimited PTO: We have an unlimited & flexible paid time off (PTO) policy that encourages our team to recharge when they need to.  🏥 Medical, dental & vision: Prismatic offers high-quality medical (Wellmark Blue Cross and Blue Shield), dental (Delta Dental), and vision (VSP) care for full-time employees and their dependents. 🏥 Life insurance: We provide company-paid life insurance, short-term disability insurance, and long-term disability insurance through The Hartford. 🏦 401(k): Our 401(k) plan is through Guideline with 4% company match - 100% of the first 3% and 50% of the next 2%.  💻 Computer & technology equipment applicable to your role.

Not sure if this is you?

At Prismatic we want a erse team with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply! We consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

#LI-Remote

Company Overview:

Candy.AI is a dynamic platform offering AI-powered girlfriend experiences. We are seeking a Marketing Graphic Designer to help us visually captivate and engage our audience through creative and high-quality banners and animated content. You will work across various marketing channels, including advertisements, social media, and website promotions.

Key Responsibilities:

• Create engaging banners for multiple advertisement platforms (Facebook Ads, Snapchat Ads, Google Display, etc.).

• Design eye-catching social media banners across all platforms, including Discord, Twitter, and others.

• Develop promotional and announcement banners for our website.

• Animate banners with basic animations (e.g., small animations, carousels) to enhance user engagement.

• Work closely with the marketing and design team to ensure that all designs align with brand guidelines and objectives.

• Proactively suggest creative improvements and new design ideas for marketing campaigns.

Requirements:

• Strong experience with Adobe Creative Suite (Photoshop, Illustrator, After Effects).

• Animation skills with a focus on banner animations (simple, non-complex).

• Ability to work with NSFW content.

• Experience designing for advertisement platforms and understanding their specific requirements (ad dimensions, resolution, file size).

• Strong communication skills and ability to collaborate with cross-functional teams.

• A creative mindset and proactive approach to suggesting new ideas and improvements.

If you’re passionate about design, marketing, and are comfortable working in the adult content space, we would love to hear from you!

Senior Data Scientist – Operations Research

Location: Kansas City United States

Job Description:

EquipmentShare is Hiring a Data Scientist (Operations Research).

EquipmentShare is searching for a Sr Data Scientist specializing in Operations Research (OR) to join our team. This position is fully remote.

Primary Responsibilities

Despite having been fundamentally altered by earlier industrial revolutions, the construction industry has hardly budged with the computer revolution. In fact, since 1970, labor productivity in the US construction industry has actually declined, despite it more than doubling in the rest of the economy. This has contributed to housing shortages and the parlous state of infrastructure in some places, and is sanding the gears of carbon reduction efforts.

We think the industry is ripe for change, and we’re pushing the leading edge of that change with our next generation T3 Platform, the OS for Construction. Through T3, we help contractors to coordinate humans and (increasingly smarter) machines to build more effectively.

As a Sr Data Scientist specialized in OR in our small and quickly growing team, you will play a major role in this effort. In particular, you will

• Create and enhance fleet management practices across the company through analytical

techniques

• Develop, from scratch, simulation experiments that lead to implemented optimization

algorithms to solve our complex supply chain problems

• Assist in identifying key KPIs and metrics to measure our company’s supply chain

effectiveness

• Help to identify the highest value next opportunities for OR within a big greenfield space,

work cross-functionally to plan and build, and measure your significant business impact

via experimentation

Why We’re a Better Place to Work

• Competitive compensation packages
• 401 (k) and company match
• Health insurance and medical coverage benefits
• Unlimited paid time off
• Generous paid parental leave
• Volunteering and local charity initiatives that help you nurture and grow the communities you call home
• Stocked breakroom and full kitchen (corporate HQ)
• State of the art onsite gym (corporate HQ)/Gym stipend for remote employees
• Opportunities for career and professional development with conferences, events, seminars, continued education

About You

Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change.

Skills & Qualifications

Minimum Qualifications:

• Graduate degree or equivalent practical experience in statistics, computer science,

applied math, operations research or related field

• 4+ years working on technology-powered products and projects within the OR, supply

chain optimization, or data science roles

• Demonstrated understanding of the techniques and methods of modern algorithm

development

• Strong cross-functional communication skills
• Must be qualified to work in the United States – we are not sponsoring any candidates at

this time

EquipmentShare is committed to a erse and inclusive workplace. EquipmentShare is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

#LI-Remote

Title: Customer Service Representative (Remote in Arizona)

Our Opportunity

Do you have an infectious personality and a desire to engage in meaningful conversations while helping others? If you answered yes, this might be the purr-fect role for you!

Chewy is revolutionizing the pet industry as one of the fastest-growing e-commerce retailers of all time. We are seeking a full-time, motivated Customer Service Representatives to join our award-winning customer service organization.

In this role, you should be comfortable working from home, and you must reside within Arizona. Starting wage is $15.50 / hour with opportunities to learn and further develop your skills while working remotely!

We are not looking for order-takers or script-readers – we’re searching for those who can engage with our customers on the phone, have the ability to think critically in the moment, and have a passion for genuinely helping others. Having a love for pets is an added bonus!

What You’ll Do

• Engage directly with customers who contact us for a variety of topics ranging from helping them shop for their new pet, to finding that perfect chew toy, or even problem-solving when something doesn’t go as planned.
• Research and problem-solve to determine appropriate solutions for customers, think proactively, and set follow-ups as needed to ensure contact resolution.
• Operate with understanding, utilize active listening, patience, empathy, and kindness to customers and Team Members alike.
• Operate with a willingness to learn. We share feedback, we get feedback, and we operate in a culture of being open-minded to grow.
• Engage with teammates, your direct Manager, and other team members across many levels of the organization using virtual collaboration tools such as Zoom, Slack, and webcams to contribute to an infectious customer-centric culture of collaboration.

What You’ll Need

• 2 years of customer service experience
• Demonstrate excellent communication skills (written, verbal, and listening) in a written assessment
• Ability to multi-task (e.g., maintain a conversation on the phone while navigating on the computer and taking notes) and perform well in a fast-paced environment
• Proficiency in using computers, both for data entry, as well as for rapid navigation through systems and the internet to search for information to help support our customers
• Ability to adapt to change with the business needs of the company
• Flexibility to shift schedule and work overtime as needed by the business unit
• Must bring proven ability to maintain confidentiality and secure sensitive information
• High school diploma or equivalent
• Must be able to pass a background check

Technical Requirements

• Work area must be large enough to accommodate computer monitors and be free from distractions, including any background noise that impacts the customer experience.
• Work area acceptable for webcam use.
• Have a reliable wired, high-speed internet and broadband connection (30 Mbps+ download speed/ 10Mbps+ upload speed (You can test your internet speed at speedtest.net or by contacting your service provider.) Applicants must meet and show this requirement.
• You provide high-speed internet. We will provide everything else (computer, monitor, keyboard, mouse, headset, webcam).
• Phone line not required. You must have a cell phone or tablet that can be used for two-factor authentication through Okta Verify. Options for two-factor authentication include:
• A smartphone or tablet on which the Okta mobile app can be downloaded.
• A cell phone that can receive SMS messages and phone calls.

Why Chewy Customer Service?

It’s not just about us. It is also about what you get. That’s why in Chewy Customer Service, you are empowered to become your best.

• YOU BELONG: Chewy is a place where you can be your authentic self. Our pet parents and partners are from everywhere–different places and different walks of life. It is what makes them unique. Likewise, Chewtopians are empowered to bring their perspectives to deliver on our mission!
• YOU CAN GROW: Our culture is for those who thrive on delivering results and becoming your best – no matter your role or location.
• YOU CAN MAKE A DIFFERENCE: You are encouraged to be curious, ask questions, bring ideas forward, and act like an owner in everything that you do.
• YOU WILL GET SUPPORT: When you join Chewy Customer Service, you will have ongoing training and development, resources, and opportunities to become your best.
• YOU WILL GET REWARDED: Chewy has you covered when it comes to competitive wages, medical & dental insurance, 401k, plus more! Of course, the biggest perk is the ability to work together with other smart, driven, and passionate Chewtopians who are making an impact each day.

Title: Product Support Specialist – Americas

Location: Sao Paulo / Argentina / Bogotá / Costa Rica / Florianópolis / Mexico City / Rio de Janeiro / Santo Domingo

Type: Full-time

Workplace: remote

Category: Support

Job Description:

Our Mission

Swapcard is the leading AI-powered event platform designed to drive revenue growth and foster meaningful connections at in-person and hybrid events. We recognize the importance of teamwork in successful events; that’s why Swapcard is fueled by a team of innovators who are passionate about helping organizers build future-proof events.

Our Vision

At Swapcard, we believe in the power of meaningful connections. This belief fuels our commitment to pioneering modern solutions that empower organizers to create engaging event experiences.

Guided by our commitment to excellence and collaboration, we aim to redefine the landscape of event technology, setting new standards for engagement, accessibility, and impact.

Our Beliefs

At Swapcard, ersity is at the core of our success. With 42 nationalities represented among our 180+ team members, we champion ersity as a catalyst for creativity, collaboration, and unparalleled innovation.

We believe that by embracing a multitude of backgrounds, cultures, and viewpoints, we can truly understand and cater to the needs of our global community of event organizers and participants.

Our full remote opportunities empower our team to thrive, no matter where they are in the world, fostering a culture of flexibility and inclusion.

The Technical Support team is responsible for educating and empowering Swapcard customers on a global level. Our job starts even before they become our customers: as soon as they visit Swapcard’s website, we are there to guide them through conversations every step of the way to ensure they get the most value out of our product.

This team is the right fit is for everyone who loves autonomous problem-solving and troubleshooting, with the end goal of empowering our customers’ to reach their objectives, maximize their experience with our platform and address any challenges with our product.

This is not a springboard into other areas or jobs at Swapcard, but this is a great role for those who are looking to be part of our support team for a while and who are excited about growing alongside Swapcard. We also want people that have an eye for improvement and efficiency, someone who wants to work at a place where they’re encouraged to bring ideas and feedback to the table on how things could be better for our team and/or our customers.

Missions and Scope

• • Communicating efficiently and effectively with our customers – we use Intercom conversations to do most of our support, but you’ll also be talking to customers via video calls every now and then (webinars etc.)
  • Owning customer communications and issues from initial contact until resolution, or escalation to the appropriate SME when needed
  • Becoming an encyclopedia of knowledge about how Swapcard works and what it is capable of for all user types and plans
  • Being the one responsible, along with the Success team, to ensure that all customers have a great experience with our platform – a crucial part of the role is ensuring we make Swapcard as intuitive, reliable, bug-free and fast as possible
  • Working directly with Product teams to identify current issues and, synthesizing the erse feedback you hear from our customers, offer informed opinions on potential solutions
  • Continuously identify Help Center content gaps and record knowledge

What do we look for :

• • Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful! Imposter syndrome is common, but we’d love to hear from you. So please don’t hesitate to apply, even if you don’t tick every box on this page!
  • Previous experience working in a troubleshooting environment
  • 1-2 years of technical support experience
  • Solid understanding of tech fundamentals + modern day tools (Slack, Notion, Intercom, JIRA, Gainsight.
  • Understanding of web technologies and concepts (HTML, CSS, JavaScript, APIs, etc.)
  • Ability to troubleshoot and utilize resources to answer questions on baseline topics
  • Strong customer focus (excels at + enjoys helping customers)
  • Ability to take on + action feedback
  • Strong communication skills (ability to question, clarify, empathize, use appropriate tone + language, personable)
  • Excitement for a support environment that is constantly experimenting with workflows and automation to drive efficiency
  • Strong problem solving skills (ability to think critically and learn on-the-fly)
  • Demonstrated success working with Key Performance Indicators (KPIs) or other metrics/quotas

Swapcard’s Interview process

Our thorough interview process aims to identify exceptional talent to advance our mission while offering you a chance to explore your career potential at Swapcard.

1. Screening Interview with a recruiter from our people team.

2. A remote exercise to demonstrate and assess your skills.

3. Manager review with your future reporting manager

4. Leadership review with one of our department leaders

5. Reference check conducted by our people team

6. Offer

Swapcard’s Values

Curious: We ask questions and try new things. We embrace new experiences and love to learn from others. We are curious about what something is and WHY something is.

Open-minded: We welcome change as well as ideas and feedback from others. We welcome people as they are and learn from each other’s personal and professional experiences.

Human: No masking who we are. Empathy encourages a down-to-earth environment where we all feel comfortable and free to be human. Creating bonds makes it easier to share ideas, give feedback, and ask for help.

Resilient: Our challenges in life have only made us stronger and wiser. We prefer the term “experiment” over “failure” because we always keep trying. We are solution-oriented and find innovative approaches to succeed.

Ambitious: Nothing is impossible. We’re always striving to get better, seize opportunities, and reach the top. We are encouraged to dream big and believe in ourselves.

Benefits & Reasons to Join Swapcard

– International team with 40+ nationalities (more on the way!)

– Remote-first policy with headquarters in Paris

– Thriving startup with career growth opportunities

– Open-minded culture that appreciates differences

– Feedback-driven, supportive & curious team with a DIY mindset

– Generous Paid Time Off to ensure you have time for what matters most

– Remote perks designed to optimize your working experience

– In-person social gatherings to celebrate our achievements

– 100% of your health insurance contribution paid by Swapcard

– Work-from-home budget (one-off contribution for equipment in addition to your initial equipment setup)

– Co-working space budget to support remote work in professional environments

– Learning budget to help you develop new and existing skills

– Mental health care initiatives to support your well-being

Director of Consumer Product

Location: Remote Remote US

Type: Full-time

Workplace: Fully remote

Job Description:

Who We Are

Renew Home is on a mission to change how we power the world by making it easier for customers to save energy and money at home as part of the largest residential virtual power plant in North America.

We partner with industry-leading brands to better manage residential energy for users by prioritizing efficiency, savings, and comfort — and cleaner energy for everyone.

We are an Equal Opportunity employer striving to create a erse, equitable, and inclusive work environment where everyone feels that they have a voice that is heard.

Role Summary

• Renew Home is looking for a Director of Consumer Product to join the team and lead product development efforts to help revolutionize the home energy experience for residential consumers, helping them unlock savings and impact.
• This product leader will define, build out, and lead the team in development and execution of the roadmap for our consumer product offerings.
• This role will report directly to the Chief Product Officer.

• This is an exciting time for Renew Home. You should apply if the following define you:
  • Ability to look into an ambiguous opportunity space and start running without day-to-day direction.
  • Ability to prioritize in a data and insight driven way that helps to align the broader organization to ensure clear focus. This includes forming strong opinions that you will change as the data changes.
  • A desire to build the next generation of energy services products that delight customers and deliver what the industry needs.
  • You are energized by deeply understanding consumer needs and you have experience turning these insights into a roadmap and launched/landed products.

What You Will Do

• Identify the challenges and opportunities emerging as energy management in the home rapidly evolves, finding ways to deliver customers the help and insights they need to effortlessly save and increase their impact.
• Translate that deep customer insight into a vision for Renew Home’s future consumer product experiences.
• Lead a cross-functional team of engineers, designers, product marketers, and business development and sales leads to distill that vision into Renew Home’s product roadmap.
• Align resources across the organization to execute against the roadmap.
• Launch and land consumer features that help bring energy management to life as part of the virtual power plant era in the US.
• Work closely with the Renew Home growth team to prioritize the highest priority opportunities to expand our VPP for customers and partners.

Requirements

• 7+ years of Product Management experience.
• Experience with B2C products and features that simplify complex data and insights to help guide action in home energy, health, finance, or similar field.
• Clear ability to lead cross-functional teams across engineering, design, marketing, partnerships, etc.
• Proven track record of successful product launches and landings of large scale software services that reach millions of customers.
• Experience managing B2C product discovery, roadmaps, and execution.
• Bonuses:
  • Experience specifically with home services.
  • Experience with the intersection of consumer hardware and software services.
  • Experiences working with technical, algo-driven products.

Benefits

What You’ll Get

• • A competitive salary based on experience. The base salary for this role is $200k-$235k.
  • Fully remote work environment with home office set-up allowance.
  • Company perks include unlimited vacation (which our C-level team actively encourages everyone to take!), parental leave, and corporate values of working sustainably and putting families first.
  • Competitive benefits package that includes a full suite of wellness benefits and equity.
  • 401(k) matching.
  • Opportunity to work with amazing people who are passionate about halting climate change, thriving in a fully-remote work environment, and learning and growing every day.

Not eligible for visa sponsorship.

EQUAL OPPORTUNITY EMPLOYER

Iniduals seeking employment at Renew Home are considered without regard to race, color, religious creed, sex, gender identification, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Manager, Product Development

Location: Remote United States

Job Description:

You Belong at Greenway

Bring your best and truest self. We celebrate what makes us different and what brings us all together. At Greenway Health, we are committed to an inclusive environment and a culture of belonging as we pursue our purpose of healthier communities, successful providers, and empowered patients. We are united in our goal to build the future of healthcare technology. Join us!

The Manager of Product Development is responsible for shepherding a product through the software development process. This involves proactively identifying and resolving issues as well as improvement opportunities. In addition, this role will lead product development teams and establish and implement best practices and standards related to engineering processes through all phases of the software development life cycle.

Essential Duties & Responsibilities

• Provides guidance and review on product design, with an eye toward user experience and product maturity.
• Provides leadership, vision, and strategy to ensure that the development teams’ daily operations align with the business’s present and long-term goals.
• Coordinates with other teams, disciplines, and stakeholders to meet project requirements and deliverables. Capable of coordinating development efforts with vendors, contractors, and international team members.
• Develops/enhances architectural design frameworks to ensure high-quality information systems are delivered expeditiously and aligned with business objectives.
• Manages technically-focused scrum teams potentially across multiple locations across the globe.
• Understands and guides cross-functional activities around design, engineering, Quality Assurance, and Development Operations.

Education and Experience

• Bachelor’s Degree in computer science or related field required.
• Master’s Degree preferred
• At least five (5) years of software development experience, including complex whole life cycle software development management experience utilizing agile practices.
• Three (3)+ years of experience in software product development or software product management.
• One (1)+ years experience in leading scrum teams, preferred.
• Experience leading technology direction preferred.
• Experience with .Net, SQL, and AWS (ECS, S3, SQS, DynamoDB, DocumentDB, Aurora)
• Experience in building solid business plans which include appropriate ROI and related business analysis and justification. Must be proficient in delivering and selling that vision through all levels of management within the organization.

Skills, Knowledge, and Abilities

• Strategic thinker and proven leader/team player with incredibly strong communication and collaboration skills
• Passionate client champion with proven success in producing innovative products, services, and supporting processes directly focused on the improvement of bottom-line results
• Proven skill in understanding market and technology trends and customer needs and developing product strategy, and aligning product plans built directly from customer input
• Acts as an agent of change for the team and organization at large
• Ability to determine clear prioritization and appropriate trade-offs regarding product roadmap candidates as well as resourcing and timing
• Ability to directly and successfully lead, mentor, and develop a talented team of high-performing iniduals in a fast-paced environment
• Proficient in MS Office applications; VersionOne, TFS, and Jira experience is a plus

Work Environment/Physical Demands

• While at work, this position is primarily a sedentary job and requires that the associate can work in an environment where they will consistently be seated for the majority of the workday
• This role requires that one can sit and regularly type on a keyboard the majority of the workday
• This position requires the ability to observe a computer screen for long periods of time to observe their own and others’ work, as well as incoming and outgoing communications via the computer and/or mobile devices
• The role necessitates the ability to listen and speak clearly to customers and other associates

Here’s what we can offer you in exchange for your amazing work:

• Competitive pay
• Medical, dental and vision benefits
• Matching 401(k)
• Generous paid time-off programs
• Education reimbursement
• Growth potential for your career
• Corporate discounts

At Greenway, we strive to imagine, empower, engage, and inspire. Join us!

To learn more about Greenway, take a video tour of our office, and meet our employees, visit us at www.GreenwayHealth.com/careers.

Disclaimer: This Job Summary indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Greenway Health, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, gender, national origin, sexual orientation, disability, or veteran status.

While this position is primarily remote, please note that if you reside within a 26-mile radius of our corporate office, you will be required to work in a hybrid capacity. This means you will be expected to work on-site at the corporate office for part of the week and remotely for the remainder. This hybrid arrangement is designed to foster team collaboration and engagement. Our corporate office is located at 4301 Boy Scout Blvd, Tampa, FL 33607. Please consider your proximity to this location when applying.

If you are a Colorado resident, please email us at [email protected] to receive compensation and benefits information for this role. Please include the Job ID in the subject line of the email.

#LI-REMOTE

Associate Product Manager

Location: Canada – Toronto

Category: 704-R&D Comm PM

Job Description:

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Associate Product Manager, Vault CRM Campaign Manager, is a critical position responsible for understanding the global Marketing Automation commercial landscape. You will be responsible for communicating the roadmap to internal and external customers, while working closely with the engineering team to bring your vision to life, as you jointly develop a world-class solution. In this role, you will have the opportunity to work with a team of life sciences industry and technology A-players, who, together, are bringing the next generation of commercial solutions to the life sciences industry.

The ideal candidate blends traditional inbound product management skills, in-depth understanding of life sciences business processes, technology, and challenges, as well as a passion for solving complex design problems with elegant, inventive solutions.

What You’ll Do

• Help define product priorities and roadmap by collecting and synthesizing input from customers, partners, executives, market owners, sales, services, and engineering
• Be the voice of the customer and work collaboratively with product development teams to design and deliver product capabilities that meet customer/market requirements
• Evangelize products and become the subject matter expert for internal audiences, external customers, and market-facing communications
• Collaborate with other departments (e.g. UX, engineering, QA, operations, etc.) to manage resources, timelines, and conflicts
• Ultimately you are responsible for creating features that are built, delivered with quality, and delight customers

Requirements

• Experience using configurable SaaS solutions
• Experience writing detailed documents and prioritizing tasks
• Track record of effectively collaborating with others to deliver on a project or task
• Ability to understand and communicate architectural requirements, preferences, and limitations
• Experience interacting with customers, development, and consulting teams, both local and remote
• Ability to work independently in a dynamic environment, with little direct supervision
• Strong communication skills: written, verbal, and formal presentation
• A strong sense of professional ethics

Nice to Have

• Experience with commercial aspects of the Life Sciences industry, including Inside Sales or Field Sales or Field Medical teams and their respective processes
• Prior work in software development, or computer science degree

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• PTO and company-paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $75,000 – $120,000 CAD
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each inidual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].

Data Scientist, Health Economics

Location: Remote (US)

Type: Full-Time

Workplace: remote

Category: Engineering

Job Description:

About us:

Foodsmart is the leading telenutrition and foodcare solution, backed by a robust network of Registered Dietitians. Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver long-term health outcomes. Through our highly personalized, digital platform, we guide our 2.2 million members-including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers-on a tailored journey to eating well while saving time and money.

Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food.In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment will help us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases.

At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment:

Measured: We make data-driven, truth-seeking decisions.

Impactful: We are fueled by achieving our mission and vision.

Collaborative: We help each other be better and create a positive environment.

Hungry: We maintain a healthy growth mindset, seeking to overcome challenges with courage.

Joyful: We take joy in each other, our work, and the privilege of doing this work.

Whether you’re a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food.

About the role:

We are looking for a self-driven Data Scientist to provide insights, predictive modeling, and build the infrastructure for our Health Economics function. You are passionate about improving people’s lives on a massive scale through insights from large datasets and developing best practices for health plans and health systems. You have experience working with large claims, conducting cost effectiveness/ROI analyses, conducting statistical analyses, building machine learning models, simulation models, and interpreting results.

You will:

• Work closely with the Head of Clinical Data Science to support advanced statistical analyses and interpretation
• Use a statistical software package (R, Python, etc) to run statistical analyses on healthcare utilization, engagement data, and claims cost analyses
• ??Build out the ontology and standardized data model for claims data
• Explore using statistical learning/machine learning/bayesian methods to predict cost savings, ER/inpatient utilization, and run simulation models to evaluate step therapies and disease progression from claims data
• Write codes to make quantitative associations (using regression analyses and causal inference methods)
• Developing and advancing methodologies to evaluate cost effectiveness and cost savings from claims data
• Assist in automation of codes/analytic processes
• Clean data and conduct quality checks
• Create and interpret data dictionaries, specifications, and other technical documentation share by or with internal and external stakeholders

You are:

• Outcome-driven problem solver: You are passionate about applying statistical and machine learning techniques to solve complex healthcare challenges, with a keen focus on delivering data-driven results.
• Analytical and decisive: You make data-informed decisions under pressure, balancing detailed analysis with sound judgment to pursue high-value initiatives while maintaining focus on project objectives.
• Adaptable and resourceful: You thrive in dynamic environments, finding creative, technically sound solutions under tight constraints without sacrificing data integrity or organizational values.
• Skilled collaborator: You excel at working cross-functionally, translating technical insights into actionable strategies for both technical and non-technical stakeholders to drive impactful outcomes.

You have:

• 2-6 years of experience in with Healthcare Claims (Medical, Rx) and Eligibility Files
• At least 2-4 years of experience with machine learning, causal inference; bayesian statistics and simulation modeling (in particular MCMC) is a plus
• Expert in R (tidyverse, caret, xgboost), Python (numpy, pandas, scikit-learn, statsmodel, SciPy), or similar statistical software package, and SQL (window functions, CTE’s, aggregate functions, etc.)
• Experience with claims analyses and with large, real-world datasets; not limited to merging datasets and cleaning raw data
• Undergraduate or Masters in biostatistics, epidemiology, statistics, data science, computer science, health economics, or equivalent degree
• Public health background is a plus!

About our benefits and perks:

Remote-First Company

Unlimited PTO

Flexible & remote location (NYC Area preferred)

Healthcare Coverage (Medical, Dental, Vision)

401k, bonus, & stock options

Commuter benefit

Gym reimbursement

Title: Staff Quantitative UX Researcher, Core

In-office locations: Austin, TX, USA; New York, NY, USA; Seattle, WA, USA; Sunnyvale, CA, USA.

Job Description:

Minimum qualifications:

• Bachelor’s degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
• 8 years of experience in an applied research setting, or similar.
• Experience in programming languages used for data manipulation and computational statistics (e.g., Python, R, MATLAB, C++, Java, or Go).

Preferred qualifications:

• Master’s or PhD degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
• 8 years of experience conducting UX research on products. 7 years of experience working with executive leadership (e.g., Director level and above).
• 5 years of experience managing projects, and working in a large, matrixed organization.

About the job

At Google, we follow a simple but vital premise: “Focus on the user and all else will follow.” Quantitative User Experience Researchers make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, needs, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a Quantitative User Experience Researcher (Quant UXR), you’ll help inform your team of UXers, product managers, and engineers about user needs. You’ll play a critical role in creating useful, usable, and delightful products. You’ll work with stakeholders across functions and levels and have impact at all stages of product development.

You will investigate user behavior and user needs using empirical research methods such as logs analysis, survey research, path modeling, and regression analysis. Quant UXRs vary in background and use skills from computer science, quantitative social science, econometrics, data science, survey research, psychology, human-computer interaction, and other fields. You’ll combine skills in behavioral research design, statistical methods, and general programming to improve user experience.

The Quantitative UXR community at Google will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

The Core team builds the technical foundation behind Google’s flagship products. We are owners and advocates for the underlying design elements, developer platforms, product components, and infrastructure at Google. These are the essential building blocks for excellent, safe, and coherent experiences for our users and drive the pace of innovation for every developer. We look across Google’s products to build central solutions, break down technical barriers and strengthen existing systems. As the Core team, we have a mandate and a unique opportunity to impact important technical decisions across the company.

The US base salary range for this full-time position is $168,000-$252,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, inidual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Influence stakeholders across functions to gain support for research-based, user-centric solutions.
• Drive project priorities in alignment with larger project goals, and coordinate allocation of resources within the project. Identify opportunities to expand responsibilities within and across a product.
• Lead ideas to improve products and services through research-driven insights and recommendations.
• Drive teams to define and evaluate product, service, and ecosystem impact.
• Lead vision and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google’s Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google’s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Title: Logistics Coordinator Mobility Customer Service

Location: Chicago United States

Job ID: 438586

Company: Siemens Mobility, Inc

Organization: Mobility

Job Family: SCM-Procurement / Supply Chain Logistics

Experience Level: Experienced Professional

Full Time / Part Time: Full-time

Remote vs Office: Hybrid (Remote/Office)

Contract Type: Permanent

Job Description:

Pioneering in America, from the first mile to the last. This is what drives us.

For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Rail systems must do one thing above all: run. With modern maintenance solutions – from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization – we ensure your systems’ highest reliability and availability: 100% Railability. We are constantly developing new, intelligent mobility solutions that increase the availability of infrastructure for the society, optimize route usage and create a new quality of travel.

Good service means we are there for our partners and customers when they need us – and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world.

Position Overview:

Siemens Mobility is seeking an experienced Material Coordinator to join our growing Customer Service – Amtrak Long Distance Team. The right person will be highly organized, have a great attention to detail and excellent communication and follow-up skills. The candidate will assist in process development and maintenance, continuous improvement activities, and operations support. The successful candidate will have demonstrated the ability to succeed in a fast paced, fluid environment, while ensuring that project initiatives are met. This person will assist the engineering and planning group in material-related issues and oversee warehouse activities throughout the project. This position can be based in Chicago, IL or remote from a Mobility office that is US based.

What your day-to-day will look like:

• Ensure a safe working environment.
• Overall material planning to include managing system stocking levels to ensure required material is on hand when required for all material requests.
• Assist with material identification/validation for maintenance.
• Manage transportation budget and costs for the project.
• Lead material and logistics working groups for all project requirements.
• Operational oversight of material and logistics for assigned project
• Collaborate with customer for processing any claims and invoices
• Coordinate with CS Material Planner and Central Warehouse for continued flow of standard fulfillment, emergency material needs and other material/logistics requirements
• Manage performance metrics for stores teams, including but not limited to impact of material availability to fleet availability (LHFM, BAM, etc.)
• Ensure that defective core material is returned in a timely fashion, support Maintenance Planners for material support issues. Will work across functions to ensure cycle time of return inventory is performed at each process handoff
• Produce daily reports that allow back-order status to be evaluated
• Participate in the creation of new project requirement documents and monitor their progress
• Perform transactions in SAP/Salesforce/SharePoint as required.
• Receive purchase orders for materials that are delivered directly to the depots.
• Lead inventory cycle count activities of material at all locations.
• Communicate shipment progress/movement and other equipment related matters in a consistent and timely manner.

To thrive in this role, you have:

• High School Diploma/GED
• Minimum of 3 years of professional experience in a logistics coordination role,
• ERP and/or MRP system knowledge and experience.
• Strong experience in various MS Office applications (Excel, Access, PPT, Word, TEAM’s, Power BI, etc.).
• Ability to travel domestically approx. 40%
• Excellently demonstrated verbal and written communication skills in English.
• Excellent customer service skills.
• The ability to work in a team-oriented environment while maintaining an inidual workload.
• The ability to perform job duties with a sense of urgency.
• Setting you apart from others would be a bachelor’s degree with management experience. Experience in managing conflicting metrics such as transportation cost and material availability as well as familiarity with LEAN and Six Sigma concepts would be great! SAP ERP system knowledge and experience is a plus. Experience in the railway industry would be outstanding.

Why you’ll love working for Siemens!

• Freedom and healthy work-life balance- Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits – starting Day 1!
• We believe that each member of our team is accountable for making decisions, solving problems, and taking actions that contribute to long-term impact and financial success.
• We do the right thing. We stand for green innovations and meaningful solutions with impact on customers, ecosystem partners, society, and environment.
• We are front-runners in digitalization and building platforms. Therefore, we are hiring ambitious forward-thinkers who want to have a real impact.
• Solve the world’s most significant problems – Be part of exciting and innovative projects.
• Opportunities to contribute your innovative ideas and get paid for them! Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning. We operate daily with a growth mindset – that’s why Siemens consistently ranks on the Fortune World’s Most Admired Companies list!
• Employee perks and discounts in addition to our 401k match and generous Paid Time Off

Applicants must be legally authorized for employment in the United States without needing current or future employer-sponsored work authorization.

Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html. The base salary range for this position in Chicago, IL is $87,800-$103,200 and in Pittsburgh, PA is $80,000-$93,800 and in New York, NY is $95,700-$112,600. The actual salary/wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, and qualifications.

#LI-LS1

#LI-Hybrid

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging ersity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Reasonable Accommodations

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

California Privacy Notice

California residents have the right to receive additional notices about their personal information. To learn more, click here.

Data Scientist, Computer Vision

at KoBold Metals

Remote

About the Company

The mining industry has steadily become worse at finding new ore deposits, requiring >10X more capital to make discoveries compared to 30 years ago. The easy-to-find, near-surface deposits have largely been found, and the industry has chronically under-invested in new exploration technology, relying on the manual techniques of yesteryear – even as demand accelerates for copper, lithium, and other metals to build electric vehicles, renewable energy, and data centers.

KoBold builds AI models for mineral exploration and deploys those models—alongside our novel sensors—to guide decisions on KoBold-owned-and-operated exploration programs. In the six years since founding, KoBold has become by far both the largest independent mineral exploration company and the largest exploration technology developer. Our data scientists and software engineers, who come from leading technology companies, jointly lead exploration programs with our renowned exploration geologists.

KoBold has proven its first discovery with materially less capital than the industry average and found one of the best copper deposits ever discovered: the copper is far more concentrated than the global average of copper mines, and this asset alone is expected to generate meaningful revenue for decades. KoBold has a portfolio of more than 60 other projects, each of which has the potential for another high-quality discovery.

KoBold is privately held; investors include institutional asset managers T. Rowe Rice and Canada Pension Plan Investments; technology venture capitalists Andreessen Horowitz, Breakthrough Energy Ventures, BOND Capital, and Standard Investments; and natural resources companies Equinor, BHP, and Mitsubishi.

We are hiring a Computer Vision Scientist to help accelerate our mission.

About the position

In this role, you will build predictive models and apply a wide range of scientific computing, statistical, and physics-based methods to transform remote sensing data, including multi- and hyper-spectral, into actionable insights that guide our exploration programs. You will further develop KoBold’s in-house remote sensing instrumentation and develop modeling tools to optimize further data collection efforts. You will be creating insights that accelerate discovery of critical battery metals.

You will join an outstanding team of data scientists and engineers and will work closely with KoBold’s world-renowned geoscientists to incorporate our best understanding of the chemical and physical processes that create ore deposits. Working with your geoscience colleagues, you will identify new opportunities and technologies for geophysical data collection, create predictions, identify exploration targets, design field programs to collect data, and use that data to reduce the uncertainty in our predictions and guide the next phase of field work.

Ultimately, your role is to help KoBold make valuable discoveries by building and deploying next generation hardware and analysis techniques to solve scientific problems.

Responsibilities

The Computer Vision Scientist will:

• Apply state-of-the-art analysis techniques, including extracting features and classes from gigapixel scale multispectral images.
• Model and simulate the imaging chain from sensor through optics and processing to improve data collection and guide development of future instruments
• Help develop KoBold’s proprietary software exploration tools.
• Build models to make statistically valid predictions about the locations of compositional anomalies within the Earth’s crust.
• Create effective visualizations for evaluating model performance and enabling rapid interaction with the underlying data and key features.
• Develop and apply a range of data processing, statistical, and physics-based techniques to geoscientific data, including both reflectance and emissivity spectroscopy, and use the results to guide our targeting efforts and inform our acquisition and exploration decisions.
• Present to and collaborate with our external partners and stakeholders.

Qualifications

A great Computer Vision Scientist candidate will have:

• A successful track record of working with imaging instrumentation, especially scientific cameras and illumination systems as well as developing and deploying state-of-the-art spectral analysis techniques. Bonus for multispectral/hyperspectral imaging systems and reflectance and emissivity spectroscopy.

Technical skills, including extensive experience with:

• Physical measurement and data analysis systems.
• Applying scientific knowledge to identify and prototype emerging technologies
• Systems integration and data acquisition.
• Python’s data science packages and general software engineering practices.
• Collaborative software development (git), and familiarity with software engineering best practices like unit test / integration test suites, and CICD pipelines.
• Using cloud computing resources to perform scientific analysis at scale
• Building a wide variety of predictive models, applying them to different problems, and evaluating and interpreting the results.
• Working with a broad range of types of data including data from physical systems.
• Geospatial analyses and visualizations.

Technical knowledge:

• Traditional image processing techniques such as edge detection, transforms, image stitching, etc…
• Deep learning image processing techniques such as supervised and unsupervised classification.
• Broad skills in and knowledge of data analysis, physics, and applied statistics.

Training and work experience:

• An advanced degree in the physical sciences, engineering, computer science, or mathematics or equivalent industry experience.
• Post-degree work experience as a scientist or engineer.

Work practices and motivation:

• Ability to take ownership and responsibility of large projects.
• Enjoys constantly learning such that you are driving insights and innovations.
• Ability to explain technical problems to and collaborate on solutions with domain experts who aren’t software developers.
• Excitement about joining a fast-growing early-stage company, comfort with a dynamic work environment, and eagerness to take on a range of responsibilities.
• Ability to independently prioritize multiple tasks effectively.

It is also helpful but not required to have experience with:

• Geophysical data, instrumentation, and inverse problems
• Project and team management

KoBold Metals is an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunities for people of any race, color, ancestry, religion, sex, gender identity, sexual orientation, marital status, national origin, age, citizenship, marital status, disability, or veteran status.

The US base salary range for this full-time exempt position is $120,000-$200,000.

Location: KoBold is a remote first workplace, we are open to candidates currently residing anywhere in the United States or Canada. All candidates must be authorized to legally work in either the United States or Canada

Time zones: CHAST (UTC +12:45), LHST (UTC +10:30), AEST (UTC +10), ACST (UTC +9:30), ACWST (UTC +8:45)

**Platform Engineer - Remote (APAC)

Description:

Hi! We're amazee.io, a developer-first open source application delivery and hosting platform that delivers unmatched flexibility, up to 99.99% uptime, backed by exceptional support. Our platform simplifies developers' lives and jobs, minimizing the stress of managing infrastructure or operations. amazee.io supports organizations across the globe to accelerate their cloud and container adoption, along with providing easily managed Kubernetes for developer teams.

We're looking for a Platform Engineer to join our global and fully remote team!

As a Platform Engineer with amazee.io you'll be supporting our mission by engineering, managing and maintaining our hosting platform and infrastructure, allowing secure and scalable hosting for our clients worldwide. You'll be looking for continuous improvement to the platform and undertaking the roll out of new features and releases to keep us at the cutting edge of what we do.

If this feels like the role for you, come and join a team committed to providing flexible solutions in an open, transparent, international work environment.

Work location:

This is a fully remote position, however we do require you to be based in an APAC Time Zone (UTC +8 to UTC +12)

**What you'll do:

**

• Platform management and documentation: Design, deploy, and manage cloud infrastructure. Implementing automations, setting up monitoring solutions, and all that is required to ensure a stable hosting environment. Then make sure it’s all documented well, good documentation makes our work lives easier and happier!
• Kubernetes operations: Design, deploy and operate scalable and resilient Kubernetes clusters.
• Optimization: Optimize cloud infrastructure for performance and efficiency. Monitor resources, identify opportunities for improvement, and manage costs and work effectively, finding ways to work smarter rather than harder.
• Security and compliance: Monitor and address platform security vulnerabilities, applying patches and updates as necessary, and be proactive in spotting areas of concern or potential threats.
• Collaboration and innovation: Work closely internal and with client engineering teams to understand application requirements, test out new ideas and features, and deep ing into engineering and architecture topics, continually look to innovate and solve problems.

**What you'll bring:

**

• Production experience working with Kubernetes
• Knowledge in building and enhancing infrastructure with Terraform
• Experience developing operators and automations with Golang
• Ability to write testable code and help to make sure implemented changes don’t break existing functionality
• Comfort working with different cloud providers (AWS, GCP, Azure)
• Comfort communicating and documenting in English 
• Willingness to share on-call duties with the team

amazee.io is dedicated to providing a work environment of trust, transparency, and inclusion for everyone. We are heavily committed as an Equal Opportunity Employer, striving to maintain a work environment where we can all feel comfortable, valued, included, and free to achieve our best.

As a fully remote company we also offer flexibility when it comes to working hours and location, helping you to manage personal circumstances and work/life harmony. Here's some other things you can expect.

**What we’ll bring:

**

• A fully distributed team of creative colleagues in a flat, open and transparent organization. - Meet the team, read ourhandbook, or check out what our team has to say about working at amazee.io onComparably!
• Flexible working hours and fully remote working 
• 5 paid days-off a year for conference attendance or education-related commitments 
• An annual education benefit of 2,200 AUD or equivalent for professional development
• An annual well-being benefit of 750 AUD or equivalent for your physical or mental health
• A connectivity benefit of 150 AUD or equivalent a month towards internet/data costs
• Your own tech budget with the freedom to choose your setup
• Take the amazee.io Quest! - After 3 years working with us, you'll get 3 weeks paid off work to undertake a meaningful personal goal, or undertake a bucket-list challenge

So what's next?:

Apply! Send us your CV and cover letter showing who you are, your technical skills, and anything else you think we should know!

We are inviting experienced bug hunters and software testers to participate in our Bug Bounty Program, focused on identifying and reporting issues across our e-commerce platforms, primarily built on Shopify.

Your expertise will play a critical role in ensuring the integrity and smooth operation of our websites. We are offering rewards ranging from $50 to $100 for each verified bug that directly impacts functionality, user experience, or performance.

We are particularly interested in issues related to site performance, checkout process, and product displays. Detailed and well-documented reports will be rewarded accordingly.

If you have a sharp eye for detail and a proven track record in e-commerce or Shopify-based platforms, we encourage you to join our program and contribute to maintaining the highest standards of our sites.

Time zones: GMT (UTC +0), CET (UTC +1), EET (UTC +2)

As a MSSQL Database Administrator at Paymentology, you'll play a crucial role in ensuring the integrity and performance of our mission-critical databases. Your duties will include monitoring database performance, troubleshooting issues, implementing security measures, and planning for database growth and scalability.

What you get to do:

• Partner with our development team to design and optimize database schemas, as well as configure SQL Server databases
• Handle all database administration tasks and enhance database performance
• Ensure the integrity and availability of our critical data through end-to-end backup, recovery, replication, and disaster recovery strategies
• Safeguard our sensitive data by managing security, user access, encryption, and optimizing our database security protocols
• Proactively monitor database performance and troubleshoot issues using advanced monitoring tools and processes
• Be available for on-call support as required to address database emergencies and critical issues
• Streamline operations by developing automated scripts to handle database maintenance and repetitive tasks
• Manage database migrations, including cluster upgrades, version migrations, and transitions to cloud-based services such as AWS

What it takes to succeed:

• Bachelor's degree in Computer Science, IT, or a related technical field
• 5-7 years of hands-on experience working as a SQL Server database administrator
• Proficient in scripting languages like PowerShell and Python to automate database maintenance
• Knowledge of tools like GitHub and Terraform
• Proven experience architecting, planning, and implementing database migrations, especially to cloud platforms like AWS or Azure
• Familiarity with Redis and PostgreSQL is preferred
• Committed to continuous learning and professional development

Let’s also not forget languages (not the programming kind); While you will work with colleagues located throughout the world, English is our company language so it's important that you be able to communicate at a fluent level, in both spoken and written form.

As a key member of our technical team, you will be expected to maintain high availability and be ready to address critical incidents, ensuring the continuous performance of our systems. This includes being part of an on-call schedule to support 24/7 operations.

What you can look forward to:

At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a erse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.

Time zones: GMT (UTC +0), MSK (UTC +3), CEST (UTC +2), BST (UTC +1)

**Platform Engineer - Remote (EMEA)

**

Description:

Hi! We're amazee.io, a developer-first open source application delivery and hosting platform that delivers unmatched flexibility, up to 99.99% uptime, backed by exceptional support. Our platform simplifies developers' lives and jobs, minimizing the stress of managing infrastructure or operations. amazee.io supports organizations across the globe to accelerate their cloud and container adoption, along with providing easily managed Kubernetes for developer teams.

We're looking for a Platform Engineer to join our global and fully remote team!

As a Platform Engineer with amazee.io you'll be supporting our mission by engineering, managing and maintaining our infrastructure, allowing secure and scalable hosting for our clients worldwide. You'll be looking for continuous improvement to the platform and undertaking the roll out of new features to keep us at the cutting edge of what we do.

If this feels like the role for you, come and join a team committed to providing flexible solutions in an open, transparent, international work environment.

Work location:

This is a fully remote position, however we do require you to be based in an EMEA Time Zone (UTC 0 to UTC +3) to ensure coverage of regular on-call shifts

What you'll do:

• Platform management and documentation: Design, deploy, and manage cloud infrastructure. Implementing automations, setting up monitoring solutions, and all that is required to ensure a stable hosting environment. Then make sure it’s all documented well, good documentation makes our work lives easier and happier!

• Kubernetes operations: Design, deploy and operate scalable and resilient Kubernetes clusters.

• Optimization: Optimize cloud infrastructure for performance and efficiency. Monitor resources, identify opportunities for improvement, and manage costs and work effectively, finding ways to work smarter rather than harder.

• Security and compliance: Monitor and address platform security vulnerabilities, applying patches and updates as necessary, and be proactive in spotting areas of concern or potential threats.

• Collaboration and innovation: Work closely internal and with client engineering teams to understand application requirements, test out new ideas and features, and deep ing into engineering and architecture topics, continually look to innovate and solve problems.

What you'll bring:

• Production experience operating Kubernetes clusters
• Knowledge building and enhancing infrastructure with Terraform
• Experience developing software with Go
• Comfort working with different cloud providers (AWS, GCP, Azure)
• Comfort communicating and documenting in English
• Willingness to share on-call duties with the team incl. weekend rota (day time hours only)

amazee.io is dedicated to providing a work environment of trust, transparency, and inclusion for everyone. We are heavily committed as an Equal Opportunity Employer, striving to maintain a work environment where we can all feel comfortable, valued, and free to achieve our best.

As a fully remote company we also offer flexibility when it comes to working hours and location, helping you to manage personal circumstances and work/life harmony. Here's some other things you can expect.

What we’ll bring:

• A fully distributed team of creative colleagues in a flat, open and transparent organization. - Meet the team, read our handbook, or check out what our team has to say about working at amazee.io on Comparably!
• Flexible working hours and fully remote working 
• Flexitime (time off in lieu if over hours are worked)
• Annual Employee budgets to support Health & Wellbeing, Tech or Workstation upgrades, and further education or conference attendance
• Your own tech budget with the freedom to choose your setup

**So what's next?

Apply! Send us your CV and cover letter showing who you are, your technical skills, and anything else you think we should know.

Time zones: ART (UTC -3), UTC -4, UTC -3, UTC -2, SBT (UTC +11), GMT (UTC +0), MSK (UTC +3), AST (UTC -4), NST (UTC -3:30), CEST (UTC +2), BST (UTC +1), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

We are looking for an experienced Site Reliability Engineer to help us scale, maintain and monitor our suite of products used daily by hundreds of thousands of people around the world.

The salary for this position is €80,000 annually.

You can work **from anywhere in the world as long as your main location is between UTC-4 and UTC+8:00.

**

We are a global team of 130+ awesome people working from over 40 countries around the globe. We hire globally, you work locally—in the heart of London, a beach outside of Río de Janeiro, or a quiet village near Florence, the choice is yours. Every few months we travel to meet up somewhere in the world and spend some quality time together. We place a huge amount of trust in our people, and we measure the outcomes rather than the work itself. Our values fuel our results.

**

As part of the SRE team, you will help us to enable the engineering teams to deliver the services that provide our suite of SaaS products. You will work closely with other Backend and Frontend engineers using and developing tools for deploying, scaling and monitoring systems.

The main technologies you will be working with are Terraform, Ansible, Kubernetes, Grafana Stack, PostgreSQL and Google Cloud Infrastructure.**Our team meetings are scheduled between 11:00 and 16:00 UTC.** Your availability and commitment to participate in these sessions are essential for effective collaboration and team alignment.

Your main responsibilities will be:

• Design and deploy solutions on the cloud, optimising for cost, performance and security
• Create and maintain service delivery tools
• Extend monitoring and logging solutions
• Respond to major incidents, fixing and improving the systems

**

We would love to hear from you if you are passionate about technology and enjoy monitoring, automating and creating/maintaining tools.

In particular, we are looking for:

• Professional experience managing Cloud Platforms like GCP, AWS or Azure
• In-depth knowledge and experience with Kubernetes
• Proficiency on tools like: Terraform, Ansible, Github Actions
• Expertise with observability tools like Grafana, Prometheus and/or Loki
• Strong Systems Engineering and Security background
• Collaboration, communication, and ownership
• Proficiency in the English language, both written and verbal, is required for success in a remote and largely asynchronous work environment

**

• Freedom to choose when and how much you work - we only measure results
• 24 days of paid time off a year, plus your local holidays
• In-person meetups for team-building (expenses covered)
• 4-6 weeks paid sabbatical (depending on the tenure)
• Laptop budget up to €2,500 and it renews every 3 years
• €2,000 budget to set up your home office, and additional €300 every year after 3 years of tenure
• €3000 per year for co-working space membership and/or internet service at home
• €4,000 per year contribution to use for training, workshops, and conferences
• €2,000 per year contribution for any equipment or services to improve and/or maintain your physical and mental health
• Support for buying tools you need for doing your best work (even eyeglasses if you need a new pair)

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

DevOps Lead

About

Our client is a blockchain company that simplifies data verification and web3 integration for traditional businesses. They build user-friendly products where blockchain is abstracted away from the user, aid in creating blockchain-based loyalty programs, and offer a comprehensive platform for project launch, including a wallet and marketplace. They specialize in secure and private on-chain data storage. 

Job Description

As a DevOps Lead Engineer you will both lead the development of internal or client projects, develop new features across the stack as well as deploy and monitor the live applications. 

Responsibilities

● Take ownership of internal or client projects. 

● Define product requirements together with internal stakeholders of clients 

● Develop and discuss technical concepts and architecture for new of features 

● Develop and adapt frontend features 

● Develop and adapt backend APIs 

● Develop and adapt the database models 

● Automate the deployment of the applications using Terraform 

● Deploy, configure and monitor applications of GCP, Azure and AWS 

● Work closely with the CTO and VP of Engineering and influence technical decisions 

Qualifications

• At least 8 years of professional development experience.
• At least 3+ years of experience in blockchain industry
• Experience with automating and deploying infrastructure on GCP, AWS or Azure
• Proficiency in relational databases, specifically PostgreSQL 
• A track record of successfully shipping products to production 

● Proficiency in TypeScript, Node.js, and React.js, preferably NextJS 

● Preferably experience with Prisma.js and PostgreSQL 

● Preferably knowledge of smart contracts and/or blockchain APIs, such as Alchemy 

● Preferably experience with mobile apps development using React Native 

● Ability to define a scalable and efficient architecture for complex web applications 

● Ability to strike a good balance between speed of development and maintaining an easily maintainable and extensible code base

**Who We Are

Float is the world’s leading software for teams to plan their time. Launched in 2012, we’ve grown every year since, and remain proudly independent, self-funded and profitable. As a certified B Corporation, we’re committed to making a positive contribution to our team, customers, the environment, and the remote community. We’re a team of 50 working 100% remotely who believe in living our Best Work Life. You’ll. partner with team members globally, including Australia, Mexico, Italy, Nigeria, Canada, and the USA. Hear what our team has to say by browsing our blog, or reading our Glassdoor reviews. Check out what our customers think of Float from our G2 reviews.

We’re on a scale up journey, and we’re seeking people who thrive in this stage, given the autonomy, and the opportunity, to do the best work of their career.

**Why We’re Hiring For This Role

The role of Site Reliability Engineers at Float is to increase the autonomy of the product and engineering teams by growing their capabilities to focus on solving problems. SRE makes sure our engineers get scalable infrastructure to build software on top of, making sure pipelines from idea to customer run smoothly and are easily built upon, and we also deal with broad areas of security around our network and defining internal security policy and practices.

Our goals for the Engineering team are to increase the pace with which they deliver improvements for our customers, provide an increasingly sophisticated and reliable service from our teams, and mitigate external threats as we grow.

You will help us tackle those problems by increasing reliability of our services to support larger clients joining Float, and increasing the robust security systems we’ve implemented to continue protecting our growing customer base.

Chris Nash, our Team Lead (SRE & QA), explains the important role you will play within our SRE team. Watch this video.

You’ll be working asynchronously with a bright, dedicated team from across the globe, with a strong focus on taking complex problems and creating solutions that feel simple and intuitive for our customers.

**What You’ll Be Responsible For

Early on, you’ll jump right into:

• Continuing to support the regular maintenance of all the engineering systems supporting Float’s customers
• Identifying areas requiring support to scale
• Identifying areas for improving service resilience, ultimately delivering the ability to be resilient within the product and engineering teams themselves
• Optimizing our monitoring and observability stack, building on the knowledge to create a standard set of tools and configurations for the product and engineering teams
• Understanding Float’s SLOs in context, and building out SLO patterns and procedures for product and engineering teams

Once you are settled, we expect that you will jump into the following projects:

• Building a repeatable and trustworthy disaster recovery program using chaos engineering techniques
• Migrating all of our deployment configurations to a global single source of truth
• Expanding Float’s infrastructure across multiple regions to create a global network

**What You’ll Need To Be Successful

We want you to love your work and believe that these skills will allow you to succeed in the role.

Applying these skills requires:

• An excellent understanding of how SRE operates as an enabling team
• A very good understanding of Service Level Objectives
• Working experience with Terraform, Bash, and a go-to language which ideally would be one of PHP, NodeJS, Python
• Experience with Kubernetes and GCP would be highly valued

As a fully remote team, we’re looking for someone comfortable with asynchronous communication as the default, which means you have previous remote experience and are comfortable using tools like Slack, Loom, and Linear to communicate as needed. Don’t worry—you will have significant deep work time since we have very few meetings.

**Why Join Us

Pay for this role is US $161,475 (Level 3). Here’s a blog post with more information on how we determine our salaries.

We’re a global async remote company with a erse team of people from all over the world who share a common belief in living our best work life. We believe deeply in the idea of transparency and share our Float Handbook publicly so potential new team members can see first hand our perks & benefits as well as our ways of working. If you feel like you can thrive at Float to do your best work, we would love to hear from you.

**Hiring Process For This Role

You’ll find a lot of useful information about our interview process and what it’s like to join our global team on the Float careers page. The hiring process for this role looks like this:

• Initial First Meet (20 min): You'll meet with Julia Fulton, Talent Manager, to discuss your interest in the role and review your questions about working at Float.
• Take-Home Assignment: Candidates that move forward will be invited to complete a technical assignment for the engineering team to review. This is a 4-hour assignment. Candidates will receive high-level feedback from the hiring team and those that move forward will proceed to the technical interview stage to discuss results further in more detail.
• Manager Interview (45 min): You’ll meet with Chris Nash (Team Lead, SRE & QA) and Colin Ross (Director of Engineering) to discuss more about your technical experience. This will be a great opportunity for you to ask any questions and talk about goals for the role.
• Co-Worker Interview (30 min): You’ll meet with Roberto Menezes (Senior Staff Engineer) and Bogdan Frunza (SRE), to e deeper into your skills and experience.
• Founder Interview (30 min): You’ll meet with Glenn, Float’s CEO, to get to know you and see if you have potential to be a great addition to the team.

Note: Industry research shows that women and those in traditionally underrepresented groups generally don’t apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don’t check 100% of the boxes—that’s okay—we encourage you to apply anyway and highlight what you can bring to the table.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3

The Company

SimplyAnalytics is a powerful spatial analytics and data visualization application used by thousands of business, marketing, and social science researchers in the United States and Canada. It comes pre-packaged with 200,000+ data variables and allows our users to create maps, charts, tabular reports, and crosstabs. We are passionate about creating outstanding software, and we believe in test driven development, continuous integration, and code review.

As a smaller company, everyone has an important role to play. At SimplyAnalytics, you are not just another cog in the wheel, you are an integral member of our team. You will be working on valuable features and making key decisions that directly impact the application and our users. In addition, we provide an excellent work-life balance, with 100% remote work, 20 personal days off, flexible work hours, a collaborative work environment, and quarterly “professional development days” to explore and share your interests with the rest of the team.

The Role

We’re looking for a Senior Linux AWS DevOps Engineer to monitor, manage, and improve our AWS environment.

This is a 100% remote position. Our employees can live and work anywhere in Canada, the United States, Mexico, Central America, or South America. This is a full-time salaried position. When applying, please include a cover letter.

Responsibilities

• Standard Linux systems administration tasks (performance tuning, back-up and recovery, monitoring, troubleshooting, installations, patches and upgrades, security, automation)
• AWS specific tasks (EC2, S3, RDS, VPC, ECS, IAM, cost management, etc.)
• Management of our backup and disaster recovery system (AWS Backup, EBS Lifecycle Manager, S3 Lifecycle policies)
• PostgreSQL database and cluster management
• Management of remote access for our distributed team
• Some on-call/after hours work required as-needed for emergencies, upgrades, maintenance, migrations, etc.

Requirements

• Expert Linux systems administration skills (7+ years of experience)
• Expert AWS administration skills (5+ years of experience)
• Experience managing PostgreSQL databases
• Experience with Terraform and/or OpenTofu
• Knowledge of CI/CD best practices and tooling
• Experience with containers and container orchestration
• Must work well independently
• Must have a high level of attention to detail
• Must have strong analytical and problem solving skills

Bonus

• One or more AWS certifications

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

We are seeking a Senior Infrastructure Engineer to support dailykos.com and associated products. As Senior Infrastructure Engineer, you will be responsible for planning, designing and implementing infrastructure projects (including security, performance optimization, and monitoring/observability), training application engineers, and creating runbook documentation. To accomplish this, you will ideate with engineers and the QA team and work independently to execute on your project plans. You will report to the Director of Engineering to ensure your work advances the strategic goals of the organization and the progressive movement. 

Our stack includes Kubernetes, Ruby on Rails, Elasticache, Redis, Sidekiq, MySQL, AWS.

This role is exclusively represented by the Pacific Media Workers Guild, CWA Local 39521.

Responsibilities

• Support and maintain our development, staging and production environments
• Maintain our CI/CD pipeline(s)
• Create, innovate, and maintain our monitoring and observability platform
• Drive performance initiatives around database optimization
• Right-size our cloud environment
• Collaborate with engineering leadership to manage cloud costs
• Work collaboratively with remote teammates 
• Create runbooks and other documentation
• Share knowledge with application engineers and contribute to application code as needed
• Act as a contributing member of the on call team
• Own and develop security initiatives as required

Required Experience/Qualifications

• At least three years of professional experience with Kubernetes and Terraform
• Experience with a public cloud environment (ideally AWS)
• Experience with SQL and database optimization (ideally MySQL)
• Can develop and support in-house monitoring and observability dashboards (Grafana’s LGTM stack)
• Ability to thrive as the only infrastructure engineer supporting a small team in a high traffic environment (excellent communication skills and ability to take personal initiative)

Additional Experience/Qualifications

• Experience with writing and testing Ruby
• Documented history of supporting security initiatives (pen testing, bug bounty programs)
• Believer in infrastructure as code and writing self-documenting systems

Daily Kos is proud to deliver a strong total rewards program to our employees.

**The position offers:

• Competitive compensation
• Remote-first work environment
• Paid employee medical, dental and vision benefits
• 401K with a 5% company match
• 9 Company-paid holidays 
• 6 weeks vacation 
• Paid Sick Time
• Traumatic Grief Leave
• Paid parental/family/medical leave
• Remote Worker Stipend
• Professional Development Stipend
• Employee Referral Bonus Program
• Flex Spending Account
• Employee Assistance Program (EAP)
• Company paid short & long term disability
• Voluntary Accident & Critical Illness benefit

This position is a 40 hour/week, full-time exempt position and reports to the Director of Engineering. Daily Kos has an office in Oakland, California. This role is fully remote. Candidates must be legally eligible to work in the United States. Our organizational commitment to personal growth and work-life balance reduces churn and encourages a very rewarding long term position.

At Daily Kos, we believe that the ersity of ideas, experiences, and cultures that our employees contribute to our organization help us be more effective activists, and we are proud to be an inclusive and equal opportunity workplace. We have a team of amazing people with different backgrounds and talents that are energized by the day’s news events, and people united by common cause. We’re a company that loves learning and supports growth and training for all our employees.

Women, people of color, people with disabilities, and LGBTQ+ iniduals are strongly encouraged to apply.

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

Semaphore is a leader in hosted continuous integration and deployment, with over 50,000 developers relying on Semaphore to test and deploy their code. Our mission is to help teams ship their software faster and with more confidence by providing a robust and scalable platform for software delivery.

Our platform provides continuous delivery services for all mainstream programming languages as well as native support for building and shipping Docker containers. We aim to deliver the easiest to use and fastest CI/CD service. We work in small highly effective teams, so every team member is vital to the success of the company.

We're looking for collaborative, detail-oriented people who are ready for a challenge. In this role, you'll have the opportunity to take significant ownership of technical projects that will drive the success of the overall business. A strong candidate will bring solid product and technical acumen, combined with the ability to move fast (and fix things).

We are passionate about providing a remote, flexible and supportive work culture. Collaboration is in our DNA.

Examples of problems you'll be solving

• Implementing new Semaphore features
• Improving the internal and external APIs of Semaphore
• Automating the release process, monitoring, and solving scalability issues
• Contributing to and collaborating on Open Source software
• Optimizing performance and scalability of Semaphore

Qualifications

• You have 5+ years of professional experience.
• You have experience with shipping services into production, and maintaining their quality.
• You have experience with developing database-backed web applications.
• You are proficient in one or more high-level languages.
• You are self-managed and capable of making effective decisions.
• You care about building maintainable, efficient, clean code.
• You speak and write well. We’re a distributed team so we’re extra mindful about communication.
• You are willing to master Golang and/or Elixir, our primary languages for writing Semaphore.
• You are proficient with following TDD/BDD practices for implementing new features.
• You have experience with taking responsibility for projects end-to-end from idea to completion.
• You have experience with Linux and the command line.

Benefits

• The impact of working on a product that's competing on a global market.
• Join a small team of around 30 full-time people who love what they do.
• A healthy 40-hour work week, friendly and supportive work environment.
• Competitive salary.
• Company retreats.
• Space to learn continuously and choose the tools and equipment for your job
• Paid trips to conferences and books of your choice.
• Interact with developers that use Semaphore and talk about the latest and greatest way to develop and ship software.
• Paid membership at a fitness club of your choice.

Semaphore is an equal-opportunity employer. Consistent with our mission of serving a erse and global audience, we value a erse workforce and inclusive culture which reflects that. We encourage applications from all qualified iniduals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.

Cloudflare is hiring a remote Senior Product Manager, Performance. This is a full-time position that can be done remotely anywhere in the United States.

Cloudflare - The web performance & security company.

Timescale is hiring a remote Senior Product Marketing Manager - AI. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Timescale - Simple, scalable SQL for time-series and IoT.

Webflow is hiring a remote Product Manager, Collaboration. This is a full-time position that can be done remotely anywhere in Canada or the United States.

Webflow - Responsive web design tool, CMS, and hosting platform.

Director, Supply Chain and Operations

Location: Remote (US Only)

Type: Full-time

Workplace: remote

Category: Education

Job Description:

Our Mission and Opportunity

Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has a lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child – by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $175 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.

Our Team

We are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban.

We believe that everyone-from our employees to the students, teachers, and administrators we serve- should be given the opportunity to learn and thrive, whatever their background may be. We celebrate ersity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work. From decision making, to how we operate, we ground ourselves in our Leadership Principles every day.

Who You Are

Education products are critical to the future of brightwheel as we are committed to providing solutions for schools, parents and teachers that free up their time to focus on providing high quality education to every child. The Director of Supply Chain & Operations ensures that we are able to make products efficiently and meet our customer demand. The role leads the teams that are responsible for procuring supplies, creating our products and fulfillment. This role requires experience in operations and supply chain.

What You’ll Do

• Run & Scale Operations: Responsible for the overall quality and performance of the operation. Develop the operational plans tied to overall business objectives. Launch strategic initiatives to scale production capacity.
• Contribute to Education Business Growth: Partner with cross-functional stakeholders across Design, Marketing, Finance, and Digital Product to drive the most impactful initiatives for the Education business. Define, track, and execute against key initiatives.
• Continuous Improvement of Existing Operations: Set and assess short-term and long-term goals of the operation.  Align operations to support business growth.
• Implement Process Improvements: Drive process change initiatives within supply chain and operations so the business can meet its goals
• Build A Great Organization: Attracts great talent, mentors and develops leaders

Qualifications, Skills, & Abilities

• 10+ years of experience in a senior leadership role in supply chain management or operations
• Direct management experience in a manufacturing, production, distribution or logistics field. Preferably in a high growth environment.
• Proven ability to plan and manage operational processes for maximum efficiency and productivity
• Experience in developing budgets and business plans
• Ability to implement new processes that increase capacity and efficiency while supporting a high growth business
• Track record of leading an operation with high growth expectations
• Experience evaluating supply chain performance by analyzing data and metrics

Brightwheel is committed to internal pay equity and offers a competitive compensation package, including base salary, equity, and benefits. Our benefits package includes premium medical, dental, and vision benefits, generous paid parental leave, a flexible paid time off policy, a monthly wellness and productivity stipend, and a Learning & Development stipend.

For cash compensation, brightwheel sets standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. Multiple factors determine final offer amounts, including geographic location, candidate experience, and expertise. If you have questions about the compensation band for your region, please ask your recruiter.

Brightwheel is committed to creating a erse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Senior Agile Program Operations Specialist

Technology

Remote, United States

Philadelphia, Pennsylvania

Description

The Senior Agile Program Operations Specialist plays a critical role in the partnership between eMoney business stakeholders, software development teams and the Agile PMO team. This strategic and hands-on role combines deep understanding and analysis of software development operations with systems knowledge to drive the product lifecycle and achieve desired business outcomes. This role ensures business stakeholders and development teams have the reporting they need to support their activities and maximize their business impact.

In addition, the Senior Agile Program Operations Specialist maintains and evolves the Enterprise Agile Planning tools we use to support our software development processes. They keep the rest of the organization apprised of the changes vendors make to these tools and increase the business impact we derive from them. This role partners with stakeholders and software teams to understand software development process gaps. The Senior Agile Program Operations Specialist supports the Agile PMO through a data driven approach to measure the health of software development processes with objectivity, accuracy, and transparency.

Job Responsibilities

Accountable for maintaining and evolving the Enterprise Agile Planning Tools, Lean-Agile processes, reports and metrics used by our software development teams to run smoothly and deliver business impacts. Collaborates with development teams and their leaders to understand needs and deliver business impacts. Collaborates with Agile Program Management Office to deliver business impacts.

• Tooling
  • Acts as a SME for Enterprise Agile Planning tools used by eMoney.
  • Maintains the Enterprise Agile Planning tools used and evolves our use of them.
  • As our Lean-Agile processes evolve, make supporting changes to Enterprise Agile Planning tools.
  • Documents the mappings between Lean Agile Processes and our Enterprise Agile Planning tools.
• Change & Project Management
  • Proactively manages rollout of upcoming releases from SaaS 3rd Party tool vendors to eMoney users.
  • Implements defined measures and metrics using tooling available.
  • Project manages efforts related to tooling support, such as Jira Cloud upgrades.
  • Ensures people are prepared for upcoming tool, report, system and process changes by proactively communicating with those affected.
• Reporting
  • Collaborates cross-department to understand software development operations reporting needs.
  • Creates new reports and changes reports based on the requirements identified.
  • Maintains report suite and ensures they are delivered to the correct audience at the right time.
  • Makes reports available self-service and in real-time when possible.
• Process Improvements
  • Proactively contributes to continuous improvement initiatives around tools, systems, process, analytics and reports.
  • Maintains a good understanding of Lean-Agile, Scaled Agile (SAFe) and Team Agile (Scrum/Kanban) techniques.
  • Analyzes the Lean-Agile operational processes eMoney has adopted and recommends improvements.
  • Understands the eMoney organization and the Lean-Agile operational processes eMoney has adopted.
  • Documents the Lean-Agile operational processes eMoney has adopted for broad visibility and to ensure business continuity.

Requirements

• Bachelor’s degree or combination of relevant education and experience.
• 6+ year’s experience working in an Agile environment as a Scrum Master, Agile PMO or similar role.
• Understanding of Lean Agile Methodology/process and the ability to instill Agile values.
• Understanding of Scaled Agile frameworks such as SAFe.
• Deep experience with Jira, Excel.
• Experience with BI platforms such as Looker.
• Experience in requirements assessment to define and develop business processes and practices
• Technical support experience with Confluence and Jira, Looker reporting (or similar)

Skills

• Exceptional communicator in both written and verbal interactions
• Strong analytical and problem-solving skills, with the ability to make informed decisions with limited information
• Ability to influence change in an Agile organization, communicating persuasive arguments for continuous improvement to both technical and non-technical audiences
• Strong analytical, problem solving and diagnostic skills
• Excellent organization and time management skills
• Strong qualitative and quantitative skills; detail oriented with ability to see the big picture and to work effectively at both high and detailed levels
• Ability to adapt in a growing, changing environment
• High propensity for learning
• Skilled in the design and implementation of dashboards; ability to analyze data and present it in a way that tells a story
• Ability to resolve conflicting end-user requirements and competing priorities
• Team player with the ability to adapt to changing priorities and goals
• Displays intellectual curiosity and business acumen
• Proven ability to achieve results and effect change
• Detail oriented

The salary range for this position is $107,000 – $142,000; commensurate salary to be determined based on skills, professional background and expertise. This position is also eligible, pursuant to applicable eMoney policies, for the annual bonus program, retirement contributions, health insurance, sick leave, parental leave and paid time off.

At eMoney Advisor, our mission is to help people talk about money. Founded in 2000, it’s the only wealth management system that offers transparency, security, mobile access, and superior organization. Our award-winning, web-based services and resources are designed to amplify advisors’ value to their clients. Today, we serve more than 109,000 financial professionals and support over 6 million end clients.

At eMoney, we create and nurture a culture that values ersity and inclusion, which enables our employees to thrive and do their best work. Different ideas, perspectives, and backgrounds inspire a stronger and more creative work environment that delivers better results.

eMoney is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Operations Support Manager

Location: Bellevue United States

Job Description:

Datacenter Physical Security

Reports To: Regional Director of Security Operations

Location: Remote (US-based)

FLSA: Exempt

Salary: DOE

Summary

The Operations Support Manager (OSM) works closely with the Datacenter Director of Physical Security Operations to provide focused regional end-to-end project management, data analysis, and presentation of results to regional and global executive-level clients. The successful candidate will be a highly motivated, energetic, and self-directed inidual with excellent written and verbal communication skills. This is a highly independent role requiring intensive collaboration with both internal and client stakeholders and senior managers. The OSM reports directly into the RDSO.

Essential Functions

Collaborate with the Regional Director of Security Operations (RDSO), Regional Security Managers (RSM), Business Analysts, and Program Coordinators to collect, review and submit weekly reports and trend analysis of significant security events to regional and global client leadership. Provide additional contextual discussion and explanation of the data when required.

Manage and respond to requests for information from executive clients at the Director level and above. Coordinate with applicable stakeholders across the enterprise to collate, analyze, and present results.

Acts as a liaison officer between Securitas leadership and client leadership. Delivers valuable feedback from the client to Securitas and vice versa.

Project manages selected strategic initiatives designed to drive process improvements across the enterprise.

Analyze the results of existing programs and impact of proposed changes and present findings to leadership.

Present to large groups of internal and client stakeholders regarding status of projects, and data analysis of ongoing initiatives.

Build frameworks and methodology for implementation of initiatives from the client.

Regularly organize and facilitate meetings and provide status updates to the client.

Update and create procedural documentation in collaboration with subject matter experts.

Schedule, facilitate, and takes notes for client and internal meetings.

Provide operational support as needed as assigned by the RDSO.

Identify opportunities for process improvement and recommend changes to workflows and operating practices to improve efficiency.

Supports the end-to-end process and project schedules for implementing security operations and EHS at new sites and site expansions, assisting with handover from construction to operational security.

Maintain a “customer service” approach to problem solving and work with client to find solutions to questions or concerns.

At the direction of the RDSO, perform other duties as assigned to ensure the overall success of the Datacenter Physical Security program.

The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.

All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.

Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.

In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.

All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

Minimum QUALIFICATIONS AT ENTRY

Additional qualifications may be specified and receive preference, depending upon the nature of the position.

Minimum Hiring Standards

Must be at least 18 years of age.

Must have a reliable means of communication, such as cell phone.

Must have a reliable means of transportation (public or private).

Must have the legal right to work in the country the position is based out of.

Must have the ability to speak, read, and write English.

Must have a high school diploma, secondary education equivalent, or GED.

Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

Education/Experience

Bachelor’s degree and two years of related experience required, or an equivalent combination of education and experience enough to perform the essential functions of the job, as determined by the company.

Intermediate-level skill using Microsoft Office applications, including PowerBI, PowerPoint, Word, Excel, OneNote, Teams, and SharePoint.

2-4 years of project management experience.

Certified Associate in Project Management (CAPM) or certification obtained within one year of hiring; Project Management Professional (PMP) certification preferred.

SPECIAL REQUIREMENTS

Have a current passport or be able to obtain one.

Able to travel (international or domestic, as required) approximately 10% of the time or more, occasionally with limited notice.

Able to work evening or weekend hours when required, such as during an emergency or high-priority event.

Competencies

Excellent organizational skills and high attention to detail.

Ability to manage assigned projects responsibly and deliver results on time.

Thorough understanding of standard office procedures and practices.

Proficiency with process documentation creation and revision.

Demonstrated ability to quickly learn unfamiliar areas of the business.

Competent writer with knowledge of spelling, grammar, and punctuation. Able to create and revise documentation with a variety of stakeholders.

Strong presentation and communication skills, both verbally and written, and comfortable presenting in front of a large audience.

Able to exercise independent judgment and decision-making skills, must have the ability to ask for clarification without prompting.

Possess critical thinking, problem-solving, and conflict resolution skills.

Ability to interact effectively at all levels and across erse cultures.

Ability to initiate/manage cross-functional teams and multi-disciplinary projects.

Critical thinking, decision-making, and problem-solving skills.

Capable of working under pressure while maintaining a professional image and approach with both internal and external customers.

Ability to adapt to new and changing environments.

Composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in high-pressure situations.

Ability to thrive in a detail-oriented environment with quickly changing requirements.

WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

Required ability to manage multiple tasks concurrently.

Computer usage, which may include prolonged periods of data analysis.

Handling and being exposed to sensitive and confidential information.

Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in high-pressure situations.

Regular talking and hearing.

Frequent lifting and/or moving up to 10 pounds, and occasionally up to 25 pounds.

Close vision, distance vision, and ability to adjust focus.

May be required to use vehicle in the performance of duties.

Operations Consultant II

Job Description:

Location: 70% Travel

The Operations Consultant II is responsible for managing a cluster of our clinically integrated multi-specialty practices and be accountable for driving overall performance results.

Primary Job Duties:

• Manage and own a portfolio of independent physician practices
• Drive growth and improvement to portfolio of physician practices
• Draft and implement action plans to improve and grow physician practices’ overall revenue
• Create transparency with practices about their financial performance (or lack thereof), in order to drive change
• Track and manage metrics and goals related to finance, revenue cycle, productivity, clinical performance, and customer experience
• Re-engineer the practice workflow to streamline patient throughput and efficiency
• Mentor and coach practice administrators, in the management of their physician practice
• Facilitate the transition of the physician practice from Fee-For-Service to the future Risk-based world of healthcare reimbursement
• Roll out and communicate new Privia initiatives
• Effective leader with a sharp eye for constructive criticism in the physician practice
• Strategic thinker who assesses situations carefully and delivers scalable recommendations and results
• Professional presenter of relevant health care topics
• Become an expert in AthenaHealth’s Performance Management System and EHR
• Provide top-notch customer service to physician practices to ensure issues are resolved and clients are satisfied
• Ensure that operations are conducted in accordance with applicable accreditation, statutory and regulatory requirements
• Provide oversight, coaching and mentoring to assigned performance associates
• Bachelor’s degree required. Healthcare Masters or MBA highly preferred
• 5+ years of healthcare experience required, particularly working with physicians and medical group staff
• Quantitatively and financially focused; must know how to read a balance sheet and explain financial data
• Tech savvy
• Functions independently and autonomous with Care Center relationships and seeks out ways to activate change against the status quo. Appropriately communicates up the ladder.
• Project management experience juggling multiple projects and urgent deliverables while providing exceptional client service
• Thorough understanding of Population Health Management and how it applies to risk-based contracts.
• Ability to gain a thorough understanding of Privia Care Team resources and each apply to Population Health Management.
• Must provide reliable transportation
• Must comply with HIPAA rules and regulations

Interpersonal Skills & Attributes:

• Able to have honest, difficult conversations with doctors about financial performance and areas of improvement
• Extremely bright and analytical. Turns the unknown into knowledge in short order.
• Skilled in establishing and maintaining effective working relationships with providers, management, clients and staff, in order to get buy-in to decisions
• Expresses ideas clearly and effectively, motivates the listener to action
• Responds calmly and maturely in high pressure situations
• Positive attitude toward company, work, clients, management, and team members
• Uses a customer-focused approach in dealing with conflict and resolution of problems

The salary range for this role is $100,000 to $115,000 in base pay and exclusive of any bonuses or benefits. This role is also eligible for an annual bonus targeted at 15% & restricted stock units. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.

All your information will be kept confidential according to EEO guidelines.

Technical Requirements (for remote workers only, not applicable for onsite/in office work):

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.

Fraud Operations Manager

Remote

Branch is on a mission to empower workers with financial freedom. We do this by helping companies accelerate payments and providing working Americans with accessible, free financial services. We’re committed to building and delivering more inclusive, transparent, and frictionless financial products.

Our goal of empowerment extends to our own employees, too. Have a great idea? Share it today and it might just get implemented tomorrow. As a member of our team, your voice and creativity matter—and they can directly impact our products, company, and culture.

We not only focus on attracting great talent from across the country, but also on building teams that help that talent thrive. That means valuing a ersity of opinions and working styles, while creating a shared belief in innovation, initiative, and winning together.  Come join our team as we develop new ways to improve the lives of working Americans.

As a Manager for Fraud Operations at Branch, you will draw on your fraud, loss recovery and operational experience to play a crucial role in ensuring smooth operations within the Fraud team. Your primary responsibilities will be to care for the operational aspects of the fraud operations team; bringing a human centered approach to leadership, ensuring the effective safeguarding of financial assets in compliance with applicable laws and regulations, partnering with the Risk, Compliance and Operations teams, and minimizing loss through prevention and  investigation.

Responsibilities:

Operational Leadership:

• Lead and develop a team of analysts, ensuring effective measures and monitoring are in place to protect assets, reduce losses, recover losses, and comply with all regulations.
• Monitor team metrics and ensure SLAs, quality and productivity standards are being achieved.
• Prepare accurate and timely periodic and ad-hoc reporting for Management on Fraud Prevention and Investigation.
• Recommend and implement changes to processes that maintain compliance and streamline workflows utilizing automation whenever possible.
• Update policy and procedures as necessary and communicate changes effectively.

Fraud Prevention and Investigation:

• Coordinate with various departments and utilize advanced tools and technologies to identify and mitigate potentially fraudulent activities across multiple channels.
• Work in partnership with the Risk team to escalate fraud trends and patterns to continuously improve upstream fraud prevention and detection strategies.
•  Work in partnership with the Risk team to develop procedures to combat fraudulent activity.

Qualifications:

• 4 -6  years prior experience working in a financial institution (experience in a fintech is preferred)
• 4-6 years of team leadership experience in fraud prevention/detection/investigation or similar.
• Strong understanding of various fraud types (e.g., identity theft, account takeover, payment fraud) and the tools/methods used to perpetrate them.
• Ability to define problems, collect data, establish facts, analyze statistical data and draw valid conclusions.
• Strong writing and communication skills with the ability to convey complex information clearly and concisely.
• Excellent organizational skills with the ability to manage multiple tasks and deadlines effectively.
• Ability to quickly learn and apply new processes and technologies.

Preferred Qualifications:

• CFCS, ABA, or other equivalent financial crime certifications
• Managing remote employees
• Vendor/BPO Management

Compensation:

The base compensation range for this role is 86-113k.  The salary range displayed reflects an average base salary range for the position across all the US. The base salary offered to an applicant could be higher or lower based on each applicants specific skill set, depth of experience, relevant education or training, etc. The base salary range listed excludes commission/ variable compensation/ bonus/ equity or benefits.

Benefits: 

• Work from anywhere (domestic USA)
• Branch-paid medical, dental, and vision insurance
• Equity
• 401k
• Flexible time off
• Paid company holidays
• Paid parental leave (eligible after 6 months of employment)

Strategy & Operations Analyst

Job Category: Business Analyst

• Full-Time
• Remote
• O-TX-Richardson
  Richardson, TX 75082, USA

  US Remote

Job Details

Description

SUMMARY

You will join the Product Management Operations team and support the broader Product Management (GM) organizations. This role will curate critical analysis, roll-out best practices, drive operational execution, and influence change management. This is an exciting role combining strategic thinking and operational rigor in a fast-paced environment that will make a real impact on business outcomes.

PRIMARY RESPONSIBILITIES

• Own execution and/or support operating plan for 1-3 key priorities to scale Product Management best practices.
• Conduct primary and secondary research for product management best practices.
• Support and partner to problem solve business challenges.
• Manage complex data sets to formulate insights and suggest recommended actions.
• Use a variety of tools (Power BI, Excel, PPT, etc.) to synthesize and present analysis to stakeholders.
• Evolve and execute processes, including documentation and standard playbooks.
• Support roll-out of best practices and communications.
• Manage an operational calendar to help drive the rhythm of the business.
• Track and measure impact through targeted KPIs and reporting.

KNOWLEDGE/SKILLS/ABILITIES

• Self-starter and takes initiative
• Excellent communicator (verbal, written, presentations)
• Intellectually curious, questions status quo
• Strong execution skills and operationally minded
• Critical thinker, analytical
• Collaborator, trusted partner, culture driver
• Proficient with Microsoft Office suite (PPT, Excel..), ThinkCell, Smart Sheet, Power BI (or similar)
• SaaS B2B Product Management principles a plus

School Operations Associate

US Nationwide – Remote

Full time

job requisition id

JR105420

Job Description

The School Operations Associate is responsible for supporting the overall efficiency and project management of key deliverables to schools including, but not limited to, system set up and maintenance, catalog implementation, and semester and year end deliverables. The person in this position will coordinate and monitor tasks related to team project goals while ensuring the team delivers the best customer experience. The associate will also collaborate with the leadership team to improve operational strategies, identify opportunities to improve the school operational experience, and set goals to drive results on increasing operational efficiency. This position requires excellent communication, customer service, and leadership skills.

The School Operations Associate is responsible for supporting the overall efficiency and project management of key deliverables to schools including, but not limited to, system set up and maintenance, catalog implementation, and semester and year end deliverables. The person in this position will coordinate and monitor tasks related to team project goals while ensuring the team delivers the best customer experience. The associate will also collaborate with the leadership team to improve operational strategies, identify opportunities to improve the school operational experience, and set goals to drive results on increasing operational efficiency. This position requires excellent communication, customer service, and leadership skills.

ESSENTIAL FUNCTIONS:   Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential duties.

• Develop and manage relationships with Partner Solutions, Stride corporate teams, such as Product, Curriculum, Warehouse Operations, and others.
• Create training and tutorials for school-based systems.
• Manage projects and programs to ensure milestones are achieved on time and to completion.
• Proactively identify opportunities for improvement, provide recommendations and support the implementation.
• Support strategies to improve team outputs that will improve school experience on platforms.

Supervisory Responsibilities: None

MINIMUM REQUIRED QUALIFICATIONS:  

• Great organizational and time management skills
• Strong technology skills
• Experience using search engines (internet) for research projects
• Experience using a student information system and/or other type of database
• Strong written and verbal communication skills
• Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency.
• Ability to travel 5% of the time
• Ability to clear required background check
• Associate’s degree in business administration or related field of study and Three (3) years of school operations experience or equivalent combination of education and experience.

Certificates and Licenses: None required.

DESIRED QUALIFICATIONS: 

• Bachelor’s degree
• Professional mentorship experience
• Project management experience
• Smartsheet project management software proficiency
• Intermediate Excel skills
• Experience supporting Stride Powered Schools

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

• This is a home-based position

Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level.  Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections.  Offers will typically be in the bottom half of the range.

• We anticipate the salary range to be $38.098.00 to $100,983.38. The upper end of this range is not likely to be offered, as an inidual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.  All employment is “at-will” as governed by the law of the state where the employee works.  It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. 

Job Type

Regular

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works.  It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Iniduals with Disabilities

Head of Human Resources

Remote

People Operations /Full-time /Remote

About Empowerly

Empowerly (Empowerly.com) is an education technology company that personalizes college and career counseling, with a mission to empower students to become the most successful version of themselves. We help students discover their passions and get accepted to their top choice colleges and internships.

We provide data-driven education technology, start up, and research internship programs, and personalized counseling led by former college Admission Officers and experienced college counselors. We are a rapidly growing, mission-driven, and venture-backed company. It takes a unified team committed to our core values – collaboration, data driven, and empowerment – and a fast-moving team committed to serving the needs of families.

As a rapidly growing, mission-driven, and venture-backed company, we emphasize collaboration, data-driven decision-making, and empowerment. In February 2024, Empowerly raised $17 million in a funding round led by Conductive Ventures. This new capital will support the expansion of our services, enhance our machine learning capabilities, and aid in the development of our first mobile app, set to launch in the U.S. by the end of 2024. To date, Empowerly has raised $30 million.

Empowerly operates on a fully remote basis, building a team of iniduals who excel in remote environments and are passionate about making high-quality college counseling accessible to all students, regardless of their background or location.

About The Team

The People Operations team at Empowerly is all about attracting, recruiting, and ensuring talent has everything they need to succeed. We are responsible for supporting all things related to the employee lifecycle, talent acquisition, performance management, compensation management, benefits, employee relations, legal compliance, payroll, and corporate events. We are also responsible for agile staffing, contract compliance, and our marketplace talent acquisition. We have aspirations to build our employer brand, develop our talent management framework, develop our compensation framework, and so much more.

About The Role

We are seeking an experienced, strategic, and consultative Head of People to lead all HR-related activities as we scale. This role will be instrumental in transitioning our company from a founder-led organization to a structured model, building out functions and departments across the company. You will report directly to the CFO, have a direct report, and access to an advisor for strategic guidance. The ideal candidate will have significant experience working in Series B to C or later-stage companies with similar team sizes, a deep understanding of marketplace operations, and the ability to work independently while leading the HR function. You will collaborate closely with the executive team and thrive in a role that requires both strategic and operational expertise. You will have exceptional communication and influencing capabilities, unparalleled professional judgment, and a solutions-first mindset.

Responsibilities

• • Strategic Leadership: Develop and implement people strategies that align with business goals, supporting the scaling of teams and functions in a dynamic environment.
  • Marketplace Operations Expertise: Show a strong interest in understanding how marketplace business models work and leverage this knowledge to drive talent acquisition and management strategies that support our growing marketplace and agile staff.
  • Scaling and Structure: Lead the transition from a founder-led organization to a structured framework, building out teams, processes, and systems that support sustainable growth and scalability.
  • Culture and Engagement: Define and nurture Empowerly’s culture by designing initiatives that promote employee engagement, recognition, and a sense of belonging. Lead efforts to continually assess and evolve the company’s culture to support high performance and employee satisfaction.
  • Total Rewards Strategy: Design and implement a comprehensive total rewards strategy, including compensation, benefits, and recognition programs, to attract and retain top talent.
  • Executive Team Collaboration: Work closely with the executive team to drive company-wide initiatives and ensure alignment across all functions and departments.
  • Cross-Group Collaboration: Foster a collaborative environment by working effectively across various teams and departments to ensure cohesive strategy execution and seamless integration of new functions.
  • Performance Management: Lead the design and implementation of performance management systems that align with business objectives and promote a culture of feedback, development, and accountability.
  • Direct Leadership: Manage a direct report and provide them with the necessary support and development opportunities to grow within their role.
  • Independent HR Leadership: Work independently to lead the People function, making strategic decisions and implementing best practices that align with the company’s goals.
  • Advisor Collaboration: Leverage access to an experienced advisor to refine people strategies and enhance the overall effectiveness of the People function when needed.
  • Data-Driven Decision Making: Utilize qualitative and quantitative data from engagement surveys, 1:1s, and other sources to create effective and empathetic people programs that enhance the employee experience.
  • Compliance and Best Practices: Ensure all policies and practices are in compliance with legal and regulatory requirements, effectively communicated, and implemented throughout the organization.
  • Technology and Systems: Own and evolve our people tech stack, including HRIS, payroll, engagement, and performance management systems to ensure integrated systems that scale efficiently. Tech Stack includes Google, Slack, Rippling, Greenhouse, Sequoia, Checkr, etc.

Requirements

• • 10+ years of experience in a People/Human Resources function within a high-growth, scaling organization, with at least 3 years in a leadership role.
  • Deep understanding of recruiting and the scaling of human capital
  • Proven ability to build and scale HR teams and functions in a Series B to C or later stage company with similar team sizes.
  • Strong interest in and understanding of marketplace operations.
  • Proven experience working effectively with executive teams to drive strategic initiatives.
  • Excellent cross-group collaboration skills, with the ability to work seamlessly across various teams and departments.
  • Ability to work independently and lead the People function, making strategic decisions that align with company goals.
  • Experience managing direct reports and supporting their growth and development.
  • In-depth understanding of HR best practices, employment laws, and experience with marketplace operations.
  • Strong strategic thinking and communication skills, with the ability to work collaboratively across all levels of the organization.
  • Experience with Google, Rippling, Sequoia Benefits, Lever, etc. and other platforms
  • Knowledge of People Ops related to international W2 employees and international contract workers
  • Ability to thrive in a fast-paced, ever-evolving environment and adapt quickly to changing business needs.

Empowerly’s Recent Achievements

• • In February 2024, Empowerly raised $17 million in a funding round led by Conductive Ventures, bringing our total funding to $30+ million.
  • Empowerly’s proprietary technology, The Empowerly Score, sets us apart by using predictive machine-learning models to evaluate and improve student outcomes, guiding students on how to strengthen their college applications.
  • Joined the Sequoia marketplace in July 2023, providing services as an employee benefit to working parents.

$130,000 – $170,000 a year

The Fine Print

The Head of People role is a full-time, exempt position working remotely on Pacific or Mountain Standard Time (PST). The hiring range for this role is $130,000 – $170,000 based on location and experience. We offer a competitive benefits package that includes unlimited PTO, health, dental, and vision insurance, paid vacation and sick days, and a 401(k).

At Empowerly, we believe in hiring for both performance and potential, fostering an environment where our people can thrive and grow in role. Our teams across sales, marketing, finance, human resources, infrastructure, and engineering have been built with this philosophy in mind, and we continue to scale as we iterate and evolve to meet the needs of our rapidly expanding business.

In addition to our tangible benefits, Empowerly provides our employees the opportunity to learn and grow within a supportive and dynamic team environment, where continuous improvement and innovation are at the core of everything we do.

"

ABOUT US

UpCodes (YC S17) is a comprehensive compliance and product research platform that accelerates design to construction in the AEC industry. The construction industry suffers from unnecessary costs and complexity, and every year, billions of dollars are wasted on rework. We’re committed to delivering easy-to-use tools that help designers and builders spend less time finding the right compliance and product resources and more time designing and building. 

With over 800k monthly active users, the challenge lies in managing and meeting increasingly comprehensive and rapidly changing codes, assemblies, and building products—everything that creates the housing, schools, hospitals, bridges, and train stations that we use every day.

ABOUT THE ROLE

WHAT YOU’LL DO 

* Work closely with the current Recruiting team, hiring managers, and leadership to fully understand hiring needs and improve recruiting processes 

YOU MUST HAVE

* 2+ years of experience at a tech company, preferably at a startup

Job Type : Full-Time

Location : 100% remote

US-based comp range: $83K – $125K • Offers Equity

Canada-based comp range: $75K – $122.5K • Offers Equity

Latin America-based comp range: $63K – $94K • Offers Equity

Please click here to apply** **- we only look at candidates who apply directly. Thank you!

",

Muck Rack is hiring a remote Chief of Staff. This is a full-time position that can be done remotely anywhere in the United States.

Muck Rack - The new standard in public relations software.

"

At Exa, we're on a mission to organize the world’s knowledge by building AI that can answer complex queries with precision and speed. We’re scaling fast, and that means finding and hiring the best talent to join us on this journey is critical.

We’re looking for a Recruitment Coordinator to help us identify and onboard the next generation of Exa team members. You’ll work directly with our hiring managers and founders to streamline the recruiting process, organize candidate pipelines, and make sure we’re bringing on the right (and best) people to help us achieve our ambitious goals.

If you thrive in fast-paced environments, care about people, and want to help build the future of AI-driven search, this role is for you!

Desired Experience

* Strong organizational skills and an eye for detail

Example Projects

* Organize sourcing parties to find top engineering talent

This is an in-person opportunity in San Francisco. We’re big believers in in-person culture!

",

"

At Exa, we're on a mission to organize the world’s knowledge by building AI that can answer complex queries with precision and speed. We’re scaling fast, and that means finding and hiring the best talent to join us on this journey is critical.

We’re looking for a Recruitment Coordinator to help us identify and onboard the next generation of Exa team members. You’ll work directly with our hiring managers and founders to streamline the recruiting process, organize candidate pipelines, and make sure we’re bringing on the right (and best) people to help us achieve our ambitious goals.

If you thrive in fast-paced environments, care about people, and want to help build the future of AI-driven search, this role is for you!

Desired Experience

* Strong organizational skills and an eye for detail

Example Projects

* Organize sourcing parties to find top engineering talent

This is an in-person opportunity in San Francisco. We’re big believers in in-person culture!

",

Benefits Administrator

• Remote Hire, Remote
• Human Resources
• Goldbelt, Inc
• 15356

Goldbelt Incorporated is an Alaska Native Corporation (ANC) headquartered in Juneau, Alaska, whose mission is to make a significant and positive difference in the lives of more than 4,200 Alaska Native shareholders. Alaska Native Corporations hold a distinct purpose and share a familiar creation story born in an act of Congress in 1971.

Join a fast-growing “forever” company that manages over 30 subsidiaries and provides centers of excellence in a shared service center model based out of Herndon, Virginia.

At Goldbelt, we place a strong emphasis on recognizing and rewarding the dedication and hard work of our team members in pursuit of our company’s mission. We are a team focused on gold standard customer service and professional growth with competitive benefits and profit-sharing plans and help support a business model that gives back to the community of shareholders.

Summary:

The Benefits Administrator is responsible for overseeing and managing the administration of employee benefits and leave programs for Goldbelt, Inc. and its subsidiaries. This role ensures the accurate delivery of benefits, such as health, dental, vision, retirement, and manages leave programs including FMLA, short-term disability, and long-term disability. The Administrator will serve as the main point of contact for employee inquiries, manage the Open Enrollment process, lead on completion of benefit administration tasks including annual audits, and support in process improvements across benefits and leave functions.

Responsibilities

Essential Job Functions:

• Benefits and Leave Administration
  • Administer daily operations of company benefits programs (health, dental, vision, retirement) and leave programs (FMLA, short-term disability, etc.)
  • Act as the primary point of contact for employee inquiries on plan provisions, enrollments, leave claims, eligibility, and general questions.
  • Track and process leave claims, in conjunction with HR operations, ensuring compliance with federal, state, and company leave policies
  • Open Enrollment & Employee Support
  • Oversee the administration of Open Enrollment, including communications, system updates, and employee support for benefits and leave-related matters
  • Provide primary support for employee inquiries and issues regarding benefits and leave programs
  • Manage the benefits inbox, escalating issues to appropriate parties when necessary
• Billing Reconciliation & Auditing
  • Lead benefits billing reconciliation processes, coordinating with brokers and ensuring accuracy
  • Conduct audits of both benefits and leave enrollments to ensure compliance and accuracy
• Compliance and Auditing
  • Conduct regular audits of benefit and leave records to ensure compliance with federal, state, and local regulations, including ERISA, ACA, COBRA, FMLA, and ADA.
  • Ensure compliance with Goldbelt’s internal policies as well as external regulatory requirements.

Qualifications

Necessary Skills and Knowledge:

• Strong understanding of federal and state regulations related to employee benefits and leave
• Ability to handle sensitive information with confidentiality and professionalism
• Ability to embrace change, learn quickly, and thrive in a dynamic corporate environment
• Skill in working harmoniously within cross-functional teams to achieve common objectives
• Ability to prioritize tasks, manage multiple projects, and meet deadlines.
• Possesses attention to detail and effective problem-solving skills.
• Must have the ability to communicate effectively and diplomatically, both verbally and in writing, with co-workers and with outside agencies, partners, shareholders, and business associates
• Strong cultural awareness and sensitivity, with the ability to adapt messages and strategies for erse audiences
• Basic understanding of relevant software, tools, and systems used in the corporate environment. This includes a proficiency in standard software applications, including Windows and MS Office Suite (Outlook, Word, PowerPoint, and Excel)

Minimum Qualifications:

• Associates degree in business, psychology, human resource management, or related field
• Minimum 3+ years of experience in benefits administration, including leave management
• OR a combination of education and experience to successfully perform the duties of the position
• Experience with HRIS and Payroll systems; proficiency in benefits administration platforms
• Understanding of FMLA, ADA and other applicable federal and state laws
• Ability to successfully pass a background
• Ability to work evenings and weekends during surge periods

Preferred Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Certified Benefits Professional (CBP), SHRM-CP or SHRM-SCP
• Experience with ADP Workforce Now
• Previous experience working with Alaska Native Corporations (ANCs)
• Previous government contracting experience

The salary range for this position is $59,500 to $79,600 annually.

Pay and Benefits

Maze is hiring a remote Senior Business Operations Associate. This is a full-time position that can be done remotely anywhere in UK or the United States.

Maze - Empowering anyone to test and learn rapidly.

Human Resources Assistant

Location: Louisville United States

Job Description:

Our Company

BrightSpring Health Services

Overview

Human Resources works smart to ensure the business has the right talent, focused on the right priorities, at the right time. If you want to make an impact by helping people live their best life, read more below and apply today!

• This opportunity is fully remote

Responsibilities

• Coordinates the new hire process, distributes exit interviews and tracks/monitors responses and Conducts background checks/investigations
• Maintains up-to-date employment records and personnel files including processing personnel actions accurately and timely, and Inputting employment information in the Human Resource Information System and retrieves historical data as needed and Maintains employee garnishment files, forwarding all received garnishment notices to the Resource Center
• Provides support during open enrollment process, Serves as a benefits specialist for employee populations, Addresses benefits questions as needed, and Processes benefits changes in a timely manner and Conducts benefit audits and Maintains benefits accrual information
• Workers Compensation review, Injury report analysis and Occupation Safety Health Administration
• Assures proper authorization of payroll actions and Validates/organizes payroll checks prior to distribution
• Inputs employee work schedules into workforce timekeeper system and Inputs time records in a timely and efficient manner via the exceptions report
• Maintains applicable records for state and federal reporting
• Distributes exceptions reports to supervisors/managers and Prepares management reports as needed
• Other duties as assigned

Qualifications

• High school diploma or General Education Diploma required, Bachelors degree preferred
• One year of Human Resources/payroll/clerical experience preferred
• One year computer experience to include proficient use of spreadsheets and word processing preferred
• Professional in Human Resources (PHR) Certification preferred
• Valid drivers license required

About our Line of Business

BrightSpring Health Services provides complementary and integrated home- and community-based pharmacy and health solutions for complex populations in need of specialized and/or chronic care. Through the Company’s service lines, including pharmacy, home health care and primary care, and rehabilitation and behavioral health, we provide comprehensive care and clinical solutions in all 50 states to over 400,000 customers, clients and patients daily. For more information, visit www.brightspringhealth.com. Follow us on Facebook, Twitter and LinkedIn.

Salary Range

USD $18.00 – $22.00 / Hour

Stripe is hiring a remote Japanese Language Program Manager. This is a full-time position that can be done remotely anywhere in Japan.

Stripe - Online payment processing for internet businesses.

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Title: Customer Care Advocate (Saturday – Wednesday / 1:30pm – 10pm CST)

Location: Chicago, IL | Remote US

Job Description:

Boldly innovating to create trusted solutions that detect, predict, and prevent disease.

Discover your power to innovate while making a difference in patients’ lives. iRhythm is advancing cardiac care.Join Us Now!

At iRhythm, we are dedicated, self-motivated, and driven to do the right thing for our patients, clinicians, and coworkers. Our leadership is focused and committed to iRhythm’s employees and the mission of the company. We are better together, embrace change and help one another. We are Thinking Bigger and Moving Faster.

About This Role

As a Customer Care Advocate you will provide an outstanding call experience to patients and providers, to educate and provide support through the device wear process. You will function as a liaison between the patient and the business to ensure that the patient’s requests are completed. The Customer Care Advocate is responsible for managing all requests with sensitivity and urgency ensuring that all compliance and regulatory expectations are met. Our work environment is fast paced, with a collaborative atmosphere. Most of all, we are enthusiastic about delivering innovations that improve the quality of health care and the patient’s experience. As a Customer Care Advocate you will report to the Supervisor, Customer Care.

Responsibilities and Duties:

• • Provide superior customer care by troubleshooting customer/patient issues relating to products, services, and patient enrollment.

• • Respond to inquiries, complete various daily tasks, and provide verbal and written information to external and internal customers and accounts.

• • Maintain a positive attitude and working relationship with all customers, patients, and iRhythm associates.

• • CRM Compliance to process and documentation.

• • Ticket/Email Management in a timely fashion.

• • Inbound and outbound call work as assigned.

• • Ability to manage through meetings and training in a Zoom environment on camera.

General Experience:

• • Provide clear verbal and written proactive communication to internal and external requests.

• • Drive a patient and client-driven environment.

• • Understand sensitive information, HIPAA, and privacy requirements including security of the environment for the home office.

• • Display an ability to pay attention to detail for all activities and documentation tasks.

Qualifications:

• • Experience in a fast-paced patient or healthcare provider-focused environment is preferred.

• • Minimum of 2+ years of customer service experience in a high-volume environment (60+ Activities Per Day).

• • Preferred experience in healthcare/medical device companies non-insurance based.

• • Proficient with Microsoft Office – especially Outlook; Word, Excel, and PowerPoint preferred.

• • Experience with Customer Relationship Management software; Salesforce.com preferred.

• • Demonstrated ability to understand and meet inidual-level metrics assigned.

• • Must be flexible, able to adapt quickly and positively to change, and able to manage a fast-paced growth company environment.

• • Convincing evidence of great customer service via phone, e-mail, fax, or web modalities.

• • Demonstrated commitment to helping people and resolving issues requiring independent thinking and sound judgment skills not covered specifically in manuals or procedures.

• • Strong commitment to quality.

• • Demonstrated patience and professionalism in stressful situations. Experience in a multitasking role preferred.

• • Candidates must possess strong verbal and written English communication skills. Strong skillset in keyboarding, typing (40 WPM) as well as understanding website/program navigation.

iRhythm Technologies provides 24/7 support for our patients. Please note that you may be required to work Saturday, Sunday, and holidays as a part of your normal scheduled shift. Shifts are subject to change with advanced notice as the business requires. Bi-Annual review of shifts based on activity volume will be completed.

In-Home Office Requirements: We require that all employees have the following technical capabilities at their home: High-Speed internet over 50 MBPS for upload capacity and 150 MBPS for download capabilities. It is required that a plug-in directly to the home internet router is available for network stability. These at-home technical requirements are subject to change with any scheduled reopening of our office locations.

Additional Home Office Requirements:

• • Secure environment for all related activities.

• • Desk space for a laptop and two monitors to be set up.

In-Office Potential: At times though out the year, in-office attendance may be requested of you, based on your location to an office. This request may include training, meetings, in-office staff days, internet outages in your area, IT Helpdesk needs as well as other development opportunities that may come up. Advanced notice will be provided for all outside of IT Helpdesk needs as those will need to be managed as they come up so that you can complete your daily tasks.

Examples of Key Metric Expectations:

• • Attendance, this is key to the success of the role.

• • Quality Scores, all activities are subject to a quality review and quality scores must be at or above minimum acceptable rate.

• • Unavailable time, adherence to schedule, and time available for calls and activities. A specific amount of time is set aside for lunch, breaks, and meetings that will not be counted in the metrics.

• • HIPAA and Privacy escalations will be tracked and monitored, this is key to our regulatory compliance expectations and need to be managed per requirements.

• • Other metrics: Average call wrap time, productivity, average call handle time, and general service level expectations. These are subject to change based on business needs.

OT and Holiday Potential:

• • At times, overtime may be made available and will be assigned on a request and approval basis. In the event of an urgent unplanned need, a text will be sent to all agents with a request for anyone who could support them.

• Holiday assignments will be posted for selection based on a bid/lottery criterion so that coverage is available for all shifts.

What’s In It For You

This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:

• • emotional health support for you and your loved ones

• • legal / financial / identity theft/ pet and child referral assistance

• • paid parental leave, paid holidays, travel assistance for personal trips and PTO!

iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of Linked In Learning classes and so much more!

FLSA Status: Non-Exempt

#LI-WB-1

Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.

Estimated Pay Range

$38,300—$47,800 USD

As a part of our core values, we ensure a erse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.

About iRhythm Technologies

Title: Customer Support L1 Agent (3 month contract)

Location: Simple remote

Job Description:

Palta is a multi-product tech platform developing several mobile apps focused on health and well-being with a combined audience of more than 60 million monthly active users. Our portfolio includes such successful companies as Flo (global leader in female health), Simple (a nutrition and wellness app with over 15m downloads), Zing (personal fitness trainer), and more.

SIMPLE is a leading mobile product with over 15 million unique downloads, more than 300K 5-star reviews, and over 50% year-over-year revenue growth. We help users build healthier habits through balanced nutrition, offering a safe, supportive space for actionable feedback and personalized guidance. Our method is shaped by a global team of experts in nutrition, behavior change, and digital health, enhanced through Avo, our in-app wellness assistant. With SIMPLE as their partner, users are empowered to stick to new, healthier routines. Learn more at [simple.life](https://simple.life/).

We are currently seeking talented Seasonal Customer Support L1 Representatives to join our team for the busy season, with the opportunity for some top performers to potentially secure longer-term positions.

Main Duties:

– Monitor incoming messages via Email and Chat channels

– Handle user feedback professionally and empathetically

– Collaborate with other teams and colleagues on resolving issues

– Turn potentially negative customer interactions into positive experiences

What We Are Looking For:

– Experience with Email and Chat channels

– Iniduals located in the following time zones: GMT+8, GMT+3, GMT+2

– Excellent customer service skills: empathetic, accurate, compassionate, responsive, and resourceful

– Fluency in written English is essential

– Ability to handle routine tasks under stress and remain organized

– Self-motivated and able to thrive in a fast-paced, ever-changing environment

– Tech-savvy with attention to detail

– 1-3+ years of experience in Technical Support, Customer Support, or a similar role

– Experience with mobile products is a plus

– Willingness to work shifts (2/2 day, mid or night rotation)

Perks and Benefits:

– Competitive salary

– Fully remote position

– Premium SIMPLE subscription

– Emergency days

Important Note:

To ensure a smooth process, we kindly ask you to complete the test assignment and respond to the additional questions provided. We understand that this may feel extensive for a temporary role, but it helps us ensure the best fit for both parties. We sincerely appreciate your cooperation.

Thank you for your time and interest!

Please read our privacy notice in respect of your application

Please note that your personal data will be stored for one year, as reasonably necessary to resolve any disputes within the hiring process, if any occur.

Location: Remote Remote US

Type: Full-time

Workplace: Fully remote

Job Description:

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate iniduals dedicated to being a vital partner for health solutions in the public sector.

Acentra is looking for a Customer Service Representative to join our growing team.

Summary:

The purpose of this position is to answer incoming telephone calls and resolve customer questions, complaints, and requests while adhering to internal policies and procedures. You will leverage your working knowledge of the organization’s services to meet productivity and quality standards.

Responsibilities:

• Develop and maintain a working knowledge of internal policies, procedures, and services
• Utilize automated systems to log and retrieve information; perform accurate and timely data entry of electronic faxes
• Receive inquiries via telephone, email, fax, or mail, and respond within required turnaround times
• Interact with external partners such as hospitals, physicians, beneficiaries, and other program recipients
• Perform verification of healthcare services to facilitate payment for received services
• Identify medical claims meeting CPT/DRG audit criteria and submit billing data and healthcare records to the third-party auditor
• Serve as a liaison between internal teams and external partners
• Investigate and resolve or report provider issues and escalate difficult situations to the appropriate party
• Meet or exceed standards for call volume and service level in line with department guidelines
• Collect and enter demographic, provider, and procedure information into the system to initiate cases
• May assist in the completion of daily, monthly, and quarterly reports required for clinical team operations and client reporting

Requirements

• High School diploma or equivalent
• Minimum of two years of customer service experience
• Proficiency in using PC tools, including electronic mail, intranet, and standard industry applications
• Effective verbal and listening skills to provide courteous and professional customer service
• Medical terminology knowledge is preferred

Preferred Qualifications/Experience:

• Knowledge of the health insurance industry
• Experience working in a healthcare setting
• Bilingual (Spanish-English) skills are a plus

Benefits

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people’s lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Compensation

The pay range for this position is $15.85 – $17.20

“Based on our compensation program, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at Acentra.com/careers/

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Customer Service Representative

Remote

Boston, Massachusetts, United States

$15 – $20 per hourPartner Support

Job description

What are we looking for?

Where are we looking?

What type of job is this?

Compensation is geography-based, and ranges between $15-$20/hour for those working this position full-time.

Who would you report to?

What will get our attention?

• If you have a naturally friendly personality
• If you can easily empathize with people
• If you have prior receptionist experience
• If you’re passionate about consumer technology
• If you have experience using software to track and manage client data
• If you have the interest and ability to learn new technology

What do we bring to the table?

• A team of aces willing to do anything for each other
• Competitive wages – $15-$20/hour
• An amazing benefits package
• A supportive work-from-home environment

What does our company do?

Have you ever tried to use a piece of technology in your home and found that it wouldn’t work? Maybe your WiFi’s down, or maybe it’s Friday night and you can’t stream your favorite show because your TV isn’t working. Frustrating, right? What’s even more frustrating is that there’s often nowhere to turn for help; unless for some reason you enjoy sitting on hold with your cable company (no judgment here).

Our vision is to transform the home technology ownership experience for homeowners. We do this by partnering with a nationwide network of home technology installers, helping them supercharge their service & support operations. We call these installers our Partners. Our mission is to unlock our Partners’ full-service potential by delivering world-class service and support to their clients (the people sitting at home with the broken technology), boosting their revenue and profits by providing better support to their clients, and streamlining their overall service delivery.

In other words, we spend all of our time figuring out how to provide the best support possible over the phone and through email to homeowners all across the country (and in Canada) who need help whenever their home technology stops working. And we want our support service to be so good that these homeowners are willing to pay every month to have access to our support.

What would a typical day look like for you in this role?

As a Client Receptionist, you will act as a first-point-of-contact via telephone for homeowners looking for assistance with their smart home systems. You will be responsible for answering, screening, and forwarding all incoming support requests inside and outside of regular business hours.

What should you bring to the table?

• The ability to work 35-40 hours per week, during weekdays and/or weekends (between 8am-12am)
• A naturally friendly and warm personality
• Excellent verbal communication skills – this means you know how to “speak good”
• Excellent writing skills – this means you know how to spell and use grammar and write well structured sentences that make sense to the reader and know how to avoid writing run-on sentences like this one.
• Superb customer service skills – when someone calls for support, it’s because they have a problem. They’re frustrated. Sometimes, they’re even pissed. You will need to be able to assure someone we’re going to take care of them. Every time.
• The ability to evaluate situations in the moment and make quick, appropriate decisions
• A genuine passion for problem-solving
• A self-starter mentality, and capable of working independently when needed
• An unwavering work ethic – our clients and team depend on you
• an impeccable attention to detail and great organizational skills
• an eagerness to learn; an aptitude for learning new technical skills

Curious if you’ll fit our culture?

• Do you believe there’s always room for improvement? We are constantly in the pursuit of perfection when it comes to our client experience.
• Do you always have a backup plan? Things rarely go according to plan, so it’s important to be prepared. Or have MacGyver’s cell number.
• Are you frequently putting yourself in others’ shoes? We pride ourselves on being empathetic to any partner’s situation, and give them the benefit of the doubt.
• Do you always dot your i’s and cross your t’s? Attention to detail is a must. We don’t bend on this one.
• Can you keep a secret? Good, because our end-users’ privacy is a top priority.
• Are you happy to lend a helping hand? We’re a small, tight-knit group and at times all wear a number of different hats.
• Are you transparent and do you prefer addressing the elephant in the room? We pride ourselves on being upfront and honest, and believe it’s one of the things that sets us apart from the pack.
• Do you pick up the ball that someone else may have dropped? We’re looking for people that own the company goals beyond just doing their job.
• Are you OK with making a mistake? We are too, as long as we learn from them and don’t repeat.

Job requirements

You’re still reading? We already listed these above, under ‘what you should bring to the table.’ So what are you waiting for….apply, already!

Senior Customer Success Representative

• Worldwide
• Remote OK
• Full-Time

We’re a scale-up in the Workforce Management space that has fully embraced remote work since 2017. Headquartered in London, UK, we have close to 80 staff in 16 different countries.

We launched PayrollPanda.my and Jibble.io in 2016 and 2017 respectively. PayrollPanda has become Malaysia’s leading cloud payroll software, and Jibble an award-winning time clock solution, each with thousands of paying customers.

You will be the first point of contact and responsible for answering basic customer support questions, engagement, and satisfaction. We use Intercom as a Customer Support/CRM tool.

What you will do:

• Respond to product inquiries and issues in a timely manner
• Identify and escalate second line support issues to the right channels (such as bugs, refunds)
• Endorse cases to the Sales Team for cases involving pricing and payment
• Proactively upsell Jibble features to our products and offer/schedule demos with customers
• Working with the Product team to ensure feature requests are captured and prioritized.

Who are we looking for:

• You can work on US time
• You have a minimum of 3 years of experience as a Customer Support
• You are a native English speaker, or you possess exceptional written and spoken English communication skills
• You are super confident on the phone and in writing
• You understand urgency, you know how to prioritize tasks and when necessary multitask between customer requests
• You should be able to understand technical jargon and should not crumble when trying to answer fairly technical questions

Customer Support Associate

Location: Bowling Green KY US

Type: Full-time

Workplace: Fully remote

Remote Customer Service Full time

Job Description:

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.

Position Description:

We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls, including but not limited to, Appointment Scheduling, Insurance Lead Qualification, Patient Recruitment, and Medical Appointment Setting. We work with some of the best and most recognized companies in their industries, so professionalism and excellent communication skills are a must!

Wage:

$10.00 per hour

Requirements

• High School Diploma or GED is required
• Great Verbal and Written Communication Skills
• Working Knowledge of Windows Based Operating Systems including Google Chrome
• Can Demonstrate Product Knowledge once Nesting Period is Complete
• Ability to Adapt in a Fast-Changing Environment
• Own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook)
• Webcam
• Internet access
• Must have a desk/workstation in a quiet workspace

Benefits

Employment BENEFITS:

Remote work.

Remote training.

For Full-time employees ONLY:

Medical, Dental, Vision, STD, LTD, Life and AD&D after 90-day probationary period if elected.

401(k) after 90-day probationary period if elected.

PTO after 6 months of employment.

NOTE: We are accepting online applications only. Unfortunately, there is no time available to handle additional phone call inquiries for the limited number of spaces we have open.

Anomaly Squared is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Title: Call Center – Customer Service Rep

Location: Delray Beach United States

Position: Type Full Time

Req ID: 2024-1283180

Job Description:

Deposita(TM), An Allied Universal(R) Company has perfected the art of cash management using world-class innovation, technology, and tailored solutions. We serve customers in retail, wholesale and banking sectors through in-depth consultations. We ensure every security need is met and exceeded every step of the way. Join our Phenomenal team today! We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time customer support jobs!

Deposita, an Allied Universal Company, is hiring a Customer Experience Representative. The Customer Experience Representative is a part of a dynamic, customer focused team and plays a pivotal role in providing the highest quality customer experience to our customers.

Remote Work possible after successfully completing 45 days in office training (Jupiter, Florida) and meeting required metrics with occassional in office meetings/trainings.

Intial Training will be in Jupiter, Florida

Starting Rate at $17.00 per hour, with increased rate for bilingual FRENCH (CANADIAN) speaking representatives of $18.00 per hour

IDEAL CANDIDATES SHOULD HAVE A MIMIMUM OF 2 YEAR TECHNICAL CUSTOMER SERVICE CALL CENTER EXPERIENCE IN A B2B ENVIORNMENT.

RESPONSIBILITIES:

• Identify customers’ needs, clarify information, provide direct support or guidance toward to resolution
• Tackle a variety of problems in technical systems with skill and accuracy
• Create cases for all calls and emails received, enter the history of the problem, all steps taken, and subsequent resolution if resolved at the Help Desk or escalate to appropriate next level
• Willingness and Ability to be cross trained in other areas of the department
• Consistently demonstrate effective personal performance that positively impacts the departmental performance metrics are met through effective personal work performance

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent
• Minimum of two (2) years of work experience in a Technical Customer Service Call Center
• Stable work history must demonstrate each of the following:
• Strong understanding of customer service and customer relations
• Highly motivation and strong desire to learn
• Ability to exercise good judgment and decision-making
• Familiarity with creating cases and case numbers and escalations to Senior team members, departments, and vendors using CRM and other systems
• Effective written and oral communication skills
• Able to assess and evaluate situations effectively
• Skilled in identifying critical issues quickly and accurately
• Able to write informatively, clearly, and accurately
• Problem solving and analytical skills
• Ability to work in a team environment

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Experience in a technical support role, or other technical experience
• Associate’s degree in information technology, Computer Science, or a related field
• Basic understanding of software/hardware troubleshooting
• Experience in Service Now and TalkDesk
• Experience in retail cash offices

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department.

Title: Financial Retirement Customer Service Rep – Remote

Location: Cedar Rapids United States

Work From Home, USA

Cedar Rapids, Iowa

time type: Full time

job requisition id: R20056523

Job Description:

Job Family

Customer Service

About Us

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential unleashed by leveraging the talents of a erse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.

Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment – one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.

Transamerica is a part of Aegon, an integrated, ersified, international financial services group. The Aegon companies employ over 21,500 people and have approximately 31.7 million customers.* For more information, visitwww.transamerica.com.

Who We Are

Transamerica has been making financial services available to the many, not just the few, for more than 100 years. We’re a leading provider of life insurance, retirement, and investment solutions, serving millions of customers throughout the United States. Transamerica’s dedicated professionals focus on helping people live their best lives through saving, investing, and protecting their loved ones. Transamerica is dedicated to building America’s leading middle market life insurance and retirement company, providing a broad range of quality inidual life insurance policies, workplace supplemental insurance benefits, workplace retirement plans, inidual retirement accounts, and investment products, including mutual funds, annuities, stable value solutions, as well as investment management services.

What We Do

Transamerica is organized by lines of business (Life Insurance, Annuities, Mutual Funds, Retirement Plans, and Employee Benefits), which are supported by Transamerica Corporate (Corporate Development; Finance; Internal Audit; Legislative, Regulatory & Policy; Office of the CEO; People and Places; Brand; Corporate Affairs; Risk; and Technology).

Job Description Summary

Job Description Summary

As the point of contact and “voice of the company” for Transamerica customers, this role is responsible for providing accurate and complete information to callers regarding retirement (401K, IRA, 403(b)) products. Work as part of a team that is empowered to go above and beyond to deliver an outstanding customer experience.

Job Description

Responsibilities

• Use exceptional customer service and interpersonal skills to answer calls regarding retirement products such as 401k, IRA’s and 403(b) investments.
• Identify customer needs and provide personalized service to ensure positive and meaningful outcomes; engage more knowledgeable team members as needed.
• Locate/research information using multiple systems/technologies.
• Coordinate with cross-functional departments to obtain and/or provide necessary information to resolve issues.
• Document customer inquiries and associated actions; follow-up on outstanding items in a timely manner.
• Learn and maintain a basic understanding of products, procedures, and systems
• Achieve department metrics and expectations
• Participate in a team based environment to achieve department goals

Qualifications

• Associate’s degree in a business field or equivalent experience
• One year of call center or customer service experience, or financial services industry experience
• Ability to communicate with customers in a professional manner, orally and in writing
• Ability to work independently and as part of a team
• Proficiency using MS Office tools

Preferred Qualifications

• Understanding of retirement products such as 401k, IRA, and 403(b)
• Ability to navigate multiple screens and systems at one time
• Previous work from home experience
• Previous financial industry experience
• Salesforce experience
• Product promotion experience

Working Conditions

• Work From home/call center environment – must have work environment with minimal distractions
• Hours of operation are 7am to 8pm CT, must be able to work any of those hours. Open availability Monday-Friday.

Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules and other compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.

Compensation:

The hourly for this position generally ranges between $16.00 – $20.00 an hour. This range is an estimate, based on potential qualifications and operational needs. The range may vary above and below the stated amounts, as permitted by Colorado Equal Pay Transparency Rule 4.1.2 and other applicable local regulations.

Bonus Eligibility:

This position is also typically eligible for an Annual Bonus of 6% based on the Company Bonus Plan/Inidual Performance and is at Company Discretion.

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.

What We Offer

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.

Compensation Benefits

• Competitive Pay
• Bonus for Eligible Employees

Benefits Package

• Pension Plan
• 401k Match
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Disability Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Discounts
• Career Training & Development Opportunities

Health and Work/Life Balance Benefits

• Paid Time Off starting at 160 hours annually for employees in their first year of service.
• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
• Adoption Assistance
• Employee Assistance Program
• College Coach Program
• Back-Up Care Program
• PTO for Volunteer Hours
• Employee Matching Gifts Program
• Employee Resource Groups
• Inclusion and Diversity Programs
• Employee Recognition Program
• Referral Bonus Programs
• Peer Recognition Program (BRAVO)
• As of December 31, 2022

Inclusion & Diversity

We believe our commitment to ersity and inclusion creates a work environment filled with exceptional iniduals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.

To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of ersity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of ersity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.

Giving Back

We believe our responsibilities extend beyond our corporate walls. That’s why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.

https://www.transamerica.com/why-transamerica/aegon-transamerica-foundation

Transamerica’s Parent Company

Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 29.5 million people across the globe. It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and ersity.

Title: Customer Experience Agent (Remote)

About Us

At Thesis, we believe that everyone has the capacity to unlock their brain’s full potential. In a world where technology is outpacing human evolution, it’s become more difficult to keep pace with the constant stimuli of the world we live in. The result? People are struggling to be present in every part of their lives. That’s why we’re building an ecosystem that helps people reclaim their focus, starting with nootropic blends to support every kind of brain.

Thesis helps people find the right nootropic blends for their brain chemistry—made from the highest quality, high potency and bioavailable blends at clinically studied dosages—to achieve their goals by boosting brain function and enhancing mental clarity. Thesis has already attracted significant attention, with over $14M raised in venture capital, endorsements from notable healthcare experts and athletes, and is advised by leading neuroscientists from Yale, Penn, and MIT.

As we continue to grow, we’re looking for exceptional people to join us in revolutionizing cognitive enhancement. If you’re ready to contribute to a pioneering movement that promises personal growth and industry leadership, we invite you to explore a career with us at Thesis.

About The Role

As a CX Agent, you will be the frontline representative of our company, providing exceptional service and support to our valued customers. Your primary focus will be handling inbound and outbound calls, addressing inquiries, resolving issues, and ensuring a positive customer experience at every interaction.

How You’ll Make an Impact:

• Deliver above-and-beyond customer service over all of our channels—including phone, email, and social platforms
• Listen attentively to customer concerns, troubleshoot problems, and provide effective solutions to ensure customer satisfaction.
• Develop a comprehensive understanding of our products, services, and policies to provide accurate information and assistance to customers.
• Strategize ways to improve our service, streamline our processes, and better serve our customers
• Communicate clearly and effectively with customers, using active listening and concise language to convey information and instructions.
• Accurately document customer interactions, including issues raised, solutions provided, and any follow-up actions required, in our Helpdesk system.
• Follow established protocols and procedures for handling customer inquiries, escalations, and complaints, ensuring compliance with company policies and regulations.
• Collaborate with other CX team members and departments to resolve complex issues, share customer feedback, and improve overall customer satisfaction.
• Meet or exceed key performance indicators (KPIs) such as call quality, average handling time, and customer satisfaction ratings.

We’re Excited About Your:

• Strong perspective on what separates good from great in terms of customer service interactions
• Strong communication skills and ability to distill complex information
• Organizational prowess and ability to wear multiple hats
• Ownership mentality—you are a self-starter and demonstrate a strong bias for action
• Interest or knowledge in nootropics/health and wellness
• Empathetic presence with the ability to put yourself in the customer’s shoes
• Hard working with a “no task is too small” attitude

A Few of Our Perks and Benefits:

• Competitive compensation with an exceptionally generous equity package
• Competitive Health, dental, and vision plans (including a 100% covered premium plan for all 3!)
• HSA, FSA and pre-tax commuter benefits for parking and transit
• Ancillary benefits through Talkspace, One Medical, Kindbody, Teladoc, Classpass and more!
• 401k to help you plan for the future
• Unlimited (yes, unlimited) Thesis nootropics
• A strong emphasis on promoting from within and personal development

Our Values:

• Meet Your Potential: At Thesis, we create opportunities for personal and professional growth. We reward hard work, dedication, and an entrepreneurial spirit. We believe in open and honest feedback to help us continually learn and improve. In return, we are committed to providing the resources, support, and guidance for our team to achieve their ambitions and meet their potential.
• Own Outcomes: We are driven by achieving meaningful results, both for our customers and our business. We’re proactive, conscientious, and take responsibility equally in times of triumph and challenge. We also operate with a sense of urgency because we want to seize the opportunity to create a new category and bring nootropics to everyone who needs them.
• Lead with Science and Data: We are obsessed with data to understand our impact, and always seek the truth through objective metrics that help us make informed decisions. Science and evidence underpin everything we do, from product formulation to marketing claims. We’re committed to making the highest quality nootropics on the market and measuring our efficacy.
• Create Exceptional Experiences: We are committed to creating a work environment that fosters a unique culture and deep sense of belonging. We create exceptional experiences by showing up for each other, giving each other the benefit of the doubt, and building an inclusive and warm environment—in and outside of the office. We’re equally committed to showing up for our customers by delivering a thoughtful and impactful experience for anyone who tries one of our products.

Location: United States

Req Num: 24-1036

Functional Group: Customer Experience

Company AFN-Afni

Job Description:

What Will I Do as a Remote Customer Service Representative?

We’re looking for iniduals who are just as good at working at home as they are at delivering exceptional customer service! Does that sound like you? If so, keep reading!

Afni is looking for friendly, motivated customer service pros who thrive in a fast-paced remote environment. As a Remote Customer Service Representative, you have the opportunity to make someone’s day and that’s what you’ll do when you work for us!

You will represent one of the nation’s largest brands as a Customer Service Representative, interact and build meaningful connections with customers via inbound calls as you assist with their needs – all from the comfort of your home! Sure, some calls might be tough but we will prepare you for all call types and customers during your paid training! As part of this role, you will upsell customers to ensure they have the best features to meet their needs.

As part of our remote team, we are trusting you to be as productive at home as you would in a traditional workspace. With the right setup and self-discipline, you will have the flexibility to work in a comfortable environment while staying focused on performing in your role.

Join our team and bring your energy to a customer-centric role that lets you work from the comfort of your home.

What You Need to Thrive in Our Remote Environment:

• Cable or Fiber Internet Service only (no DSL, satellite or cellular)
• 25Mbps Download/10Mbps Upload
• A work space free of distractions and security risks
• A work space with minimal background noise
• Ability to be on webcam during working hours

Why Afni?

Because with us, you matter. At Afni, you are not simply an employee, you’re part of our family.

As a Remote Customer Service Representative, you get:

• Remote Work. This position is 100% remote. We will send you the equipment needed for this role.
• Full time hours. 40-hour work week.
• Job Stability. We’ve been in business since 1936.
• Paid Time Off. Because rest isn’t a reward – it’s necessary for your wellbeing.
• Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
• Tuition Reimbursement. Your goals are important and we’ll help you achieve them.
• Referral Program. We have one of the most lucrative referral programs around.
• Career Growth. Most of our senior leadership started as agents. We promote from within!
• Annual Performance Reviews. We reward your good work with more money.

What are the qualifications to be a Remote Customer Service Representative at Afni?

• At least 6 months work at home experience
• At least 1 year of Call Center experience.
• Must live in the state of Georgia.
• Must be 18 years of age
• Must have GED or High School Diploma
• Must be legally permitted to work in the United States

More About Afni:

What we do: https://afnicareers.com/get-to-know-us

Where are we located: https://afnicareers.com/locations

What’s new with us: https://afnicareers.com/news-events

What it’s like being part of the Afni family: https://afnicareers.com/culture-perks

At Afni we provide equal employment opportunities to all qualified iniduals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.