Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)

**The role

Township is looking to add a Staff Software Engineer to our team. We work primarily on React, Next.js, and React Native projects writing in Javascript or Typescript, as well as full stack Elixir and Phoenix applications. Interest and/or experience with those technologies is required. This position is best suited for someone who wants to join a team as an inidual contributor.

As an engineer, you will find that this role is very hands-on. You will collaborate with senior technical leadership and clients on the implementation of business-critical applications. You will create new web applications from scratch, extend current code bases, and design new architecture for future expansions that enable fast-moving companies to meet the demands of growth. Specifically, you will combine your problem-solving abilities and hands-on coding experience to drive the development of early-stage client projects grounded in our full technology stack. You will have the opportunity to help shape crucial architecture decisions to ensure reliability, performance, and sustainability.

**Management vs. Inidual Contributors (ICs) at Township

Managers and inidual contributors are compensated the same, even though the roles and responsibilities are quite different. Traditional wisdom suggests that companies should promote their highest performers into management roles, regardless of their interest in or ability to be a manager. Township equalizes management and ICs in an effort to remove incentives from choosing one over the other. Both paths have a clear path set for them within Township, and contribute to the overall team success in important and unique ways.

Transparent Compensation

**Responsibilities

• You’ll participate in and lead all stages of application development, frontend development, backend development, deployment, and application monitoring.
• You’ll engage in the UI/UX design process by providing feedback and implementation guidance.
• You’ll foster an environment of craft through writing quality software, providing thoughtful code review, and being a trusted pairing partner.
• You’ll interact skillfully with teammates and clients for collaboration, planning, and requirements definition.
• You’ll play a key role in architectural and software design decisions.
• Your most impactful contribution to sprint planning is weighing in on all aspects of feature planning, from discovery to execution and testing.
• You’ll contribute to a small, growing engineering team by helping form best practices and offering thoughtful code review, pairing, and technical mentorship.
• You’ll cultivate an environment of healthy communication, support, and collaboration.

**Desired skills

_Note: We view this section as a guide, not a checklist. We encourage you to apply even if you don't satisfy every single bullet on the list! Most qualified applicants will have 6-8 years of experience and have worked successfully on a remote team before.

• Extensive experience with React front-end framework, and a deep understanding of React.js, Typescript, and React Native.
• Experience or interest in Elixir and Phoenix.
• Experience with cross-functional collaboration at all product life cycle stages from prototype to production.
• You design, build, and maintain performant and reliable applications for web and native devices. Your code is consistently high quality, tested, and production-ready.
• Demonstrable knowledge of code versioning tools and processes, testing frameworks, and CI/CD.
• Generalist experience with a willingness and curiosity to focus in on any area of our toolset, including DevOps, test and QA automation, analytics and accessibility, or server and full stack integrations.
• The ability to build rapidly, with pragmatic implementations, while maintaining high code quality, maintainability, and performance standards.

Description

Arrakis aims to disrupt the current market-making industry by providing the infrastructure to enable every project in the world that wants to launch a token to benefit from non-custodial, trust-less, and automated on-chain market-making strategies. We believe in a world where every organisation, from a small startup to a large enterprise, will be tokenized and traded on-chain. For this world, Arrakis is building the tools to create the necessary liquidity to enable this token economy to rival and out-compete the traditional financial industry.

As one of our Backend Developers within market making, you will be further contributing to the cutting edge development of Arrakis, working with a very experienced and high performing team to create the future of DeFi.

What you will achieve:

• Creation of new on-chain trading strategies
• Monitoring, tuning and improving market making performance across chains.
• Develop backend infrastructure for our market making operations
• Develop, refine and implement strategies and infrastructure for algorithmic liquidity provisioning for the major tokens of the industry

Requirements

• Strong experience building and developing high frequency, ultra-low-latency applications
• 3+ years of experience with C++ / Rust
• Good understanding of the financial market, order books, market making, arbitrage and/or markets microstructure
• A bachelor’s degree in computer science, maths, physics, or similar field
• Experience working with SQL databases
• Experience with Google Cloud / AWS
• Experience working with containers such as Docker / Kubernetes
• Awareness of security principles for critical finance applications, both on and off-chain.

Nice to have:

• Previous automated market making experience and experience with Uniswap
• Experience building your own trading bot
• CEX / DEX arbitrage experience
• Experience dealing with low level networking advantageous (TCP/IP, UDP, networking in the cloud, packet decoding, latency)
• Passionate about contributing / researching cutting edge DeFi technologies.
• Ability to know/understand smart contract code

Benefits

Join an amazing team of industry veterans focused on revolutionising web3 market making, collaborating with major projects like MakerDAO, Uniswap, Aave, Lido, operating fully remotely with members spanning Zug, Paris, New York, Berlin, London supported by world-class investors including Uniswap Labs, Robot Ventures, Accel, Longhash, and more.

What we offer:

• Competitive salary + performance-based compensation
• SPICE token package
• Work remotely or with the Founders in person, in Switzerland
• Chance to travel the world to go to exciting events, connecting with key industry players
• Join amazing in-person offsites all over the world

About us

Pass App is on a mission to ignite financial freedom and true ownership for people everywhere. Each member of our team takes ownership and contributes a unique piece to our journey into the exciting realm of web3. Together, we craft more than just meaningful products and services—we create a lasting tangible impact in the real world.

We want you to join our search for greatness at the edge of what is technologically possible. Are you tired of the ordinary? Crave a challenge that sparks passion and purpose?

We’d love to have you apply!

The role you’re applying for

As we aim to simplify the web3 experience, enhance user engagement through personalized recommendations, and take our users along in this journey of web3 awareness, we are leveraging cutting-edge AI technology to build a scalable web3 solution that abstracts away all the underlying complexity. With the expansion of our AI capabilities, we’re looking to onboard a Machine Learning Engineer with a keen interest in web3 and experience in data engineering, and natural language processing to join our team.

This inidual will play a key role in building our recommendation systems and AI-assistant, while also helping establish robust data pipelines for on-chain and off-chain data collection.

What you’ll be doing

As a Machine Learning Engineer, you will:

• Design and develop scalable data pipelines for collecting, processing, and analyzing on-chain and off-chain data from multiple sources.
• Build recommendation engines that offer personalized suggestions for cryptocurrencies, NFTs, and other web3 services to increase user experience and engagement.
• Cross-collaborate with product managers, engineers and developers to integrate AI/ML models into the company’s smart wallet platform.
• Bring experience building AI smart assistants that help users understand complex web3 concepts, answer their questions, and provide seamless onboarding experience.
• Conduct extensive research on blockchain and web3-related data sources, including transaction data, user behavior, and sentiment analysis.
• Optimize and fine-tune models to improve performance and scalability.
• Monitor model performance and continuously iterate to improve the AI-powered recommendations.
• Stay up to date with the latest AI/ML developments and web3 technologies.

What we’re looking for

• 5-7 years of experience in developing and maintaining data pipelines
• Knowledge of databases and cloud-based storage solutions
• Familiar with integrating data from web APIs, such as exchanges, blockchain analytics platforms, and social media.
• Proficiency in Python and popular ML frameworks such as TensorFlow, PyTorch, or Scikit-learn.
• Understanding of Machine Learning algorithms, with familiarity building chatbots, question-answering systems, or similar conversational AI applications
• Experience with natural language processing (NLP)

Nice to have

• Understanding of the web3 ecosystem with experience/ interest in blockchain technologies.

Highlight

• Strong problem-solving skills, critical thinking, curiosity to learn and work in a fast-paced environment to explore new opportunities in the AI and web3 space.

We are looking for a talented developer to join our team and help shape the future of a cutting-edge localization tool. This position offers a unique opportunity to make a significant impact, drive results, and contribute to a project with huge potential. If you're a problem-solver who thrives on challenges and is eager to work in a dynamic, growing environment, we want to hear from you!

A few words about us

At OnTheGoSystems, we create innovative software powering over 1.5 million websites worldwide. Since 2008, we've built a fully remote team of 100+ talented iniduals. In 2024, we're launching a new cloud-based SaaS solution set to serve millions globally.

What strong skills we’re looking for in our developer

• Ruby on Rails (or similar framework), 
• Experience in designing, developing and implementing complex applications with one of major frameworks such as React, Angular or Vue,
• Intensive database work,
• Writing and running automated tests,
• Ability to debug complex code,
• Developing widely-used systems,
• Proficiency in version control with Git,
• CI/CD experience - GitLab/Jenkins or another similar tool,
• AWS experience will be a big plus.

Our ideal candidate is

• Passionate about working in a startup environment and excited by new challenges.
• Willing to take risks, learn from mistakes, and grow.
• Self-driven and proactive, interested in trying new tools and solutions,
• Able to move quickly, make decisions, and push forward without needing constant guidance.
• Open to receiving feedback and collaboration with team members,
• Able to take ownership of work and responsibility for the results,
• With a sharp eye for detail.

What you will do

All developers in our team participate in planning, implementation, maintenance, and test automation.

What we offer

• 100% remote position,
• Body And Mind Movement (BAMM) program to support your physical activities and other hobbies, 
• A computer budget to make your workplace better,
• A Kindle device with an access to our company Amazon account, 
• We respect national holidays in each country and want you to have a rest these days, 
• Being part of a team of smart, self-driven iniduals,
• Great opportunity to progress and advance,
• Collaborating with team members across the globe.

**

FullStory is hiring a remote Senior Platform Engineer. This is a full-time position that can be done remotely anywhere in the United States.

FullStory - Digital experience analytics, session replay, heatmaps.

Vimeo is hiring a remote Sr. Site Reliability Engineer. This is a full-time position that can be done remotely anywhere in the United States.

Vimeo - Everything you need to make, manage, and share brilliant videos.

Senior Data Engineer – Managed Services

Remote – US

Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3Cloud might just be for you!

At 3Cloud, we hire people who aren’t afraid to experiment or fail. We hire people who are willing to give direct and candid feedback to their managers, leaders, and team members. We hire people who jump at those opportunities because they care about our collective growth and success. We hire people who challenge and hold each other accountable for living 3Cloud’s core values because they know that it will result in amazing experiences and solutions for our clients and each other.

This Senior Data Engineer position is a member of 3Cloud’s Managed Services team. He or she is responsible for ongoing development, support, escalations, and proactive maintenance for our client’s Azure Data Platform solution through the Managed Services teams processes, procedures, and tools. As a Data Engineer, you will be a critical part of our core team that is essential to the success of our Managed Services ision.

Roles and Responsibilities

• Lead support of client’s Azure Data platform and Power BI Environment, including response to any escalations while helping to analyze and resolve incidents for customers environment.
• Consult, develop, and advise on solutions in Microsoft Azure with tools such as Synapse, Data Factory, Databricks, Azure ML, Data Lake, Data Warehouse, and Power BI.
• Consult, develop, and advise on Power BI, including governance, strategy, report development, performance.
• Consistently learn, apply, and refine skills around data engineering and data analytics.
• Proactively mentors junior team members and actively gives feedback on their work and performance.
• Design and deploy data pipelines, models, and AI-driven solutions for clients in various industries.
• Understand and work with customers on licensing involving Microsoft data solutions and understand the limits/advantages of each licensing platform.
• Takes responsibility for the quality of deliverables and solutions.
• Supports and participates in the estimating of work to be done by self and others.
• Communicate ticket status information to all associated parties and escalate cases as appropriate.
• Interact with clients to identify issues, troubleshoot expediently, and follow up on issues via e-mail, ticketing system, and phone calls. Communicate technical issues and solutions with clients in business terms.
• Intentionally builds relationships with client teams.
• Prioritizes work appropriately, asks questions when priorities are unclear, and completes work accordingly.
• Quickly recognizes when escalation is needed and promptly acts.
• Create and maintain updated documentation for each client’s environment.
• Promote best practices for clients and internally to enhance and improve organizational processes.
• Periodically contributes to one or more 3Cloud internal communities.

Qualifications

• Bachelor’s degree in Computer Science, Mathematics, or related field, or equivalent certification and experience.
• Experience working in a support role and understanding standard support processes (i.e., ITIL)
• 3+ years working with data and business intelligence solutions on the Microsoft tool stack for Business Intelligence (ADF, SQL DW, Synapse, Databricks, Power BI, etc.), or other vendor Business Intelligence tools (Business Objects, MicroStrategy, Qlik, SAP)
• Strong verbal and written communication skills
• A passion for problem solving and learning new technologies.
• Client relationship skills and experience managing vendors.
• Ability to work in a fast paced, rapidly changing environment.
• Strong desire for personal development and learning, including commitment to continuously upgrading your technical skills as the data landscape change.
• Work remote, but not alone – with a team filled top to bottom with data analytics professionals.

3Cloud Total Rewards Highlights Include:

• Flexible work location with a virtual first approach to work!
• 401(K) with match up to 50% of your 6% contributions of eligible pay
• Generous PTO providing a minimum of 15 days in addition to 9 paid company holidays and 3 floating personal days
• Three medical plan options to allow you the choice to elect what works best for you!
• Option for vision and dental coverage
• 100% employer premium coverage for STD and LTD
• Paid leave for birth parents and non-birth parents
• Option for FSA, HSA, HRA and Dependent Care
• $67.00 monthly tech and home office allowance
• Utilization and/or discretionary bonus eligibility based on role
• Robust Employee Assistance Program to help with everyday challenges

3Cloud offers competitive compensation. In addition to base pay employees are eligible to receive an annual discretionary/utilization bonus. If you are hired at 3Cloud your final base salary is based on factors such as skills, education, experience and/or geographic location. Please keep in mind that the range mentioned above includes the full base salary range for the role. It is not typical for offers to be made at or near the top of the range.

Base Salary Range

$94,000 – $129,000 USD

Don’t meet every single requirement? At 3Cloud we are dedicated to building a erse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.

At this time, we cannot sponsor applicants for work visas.

Lightning Labs is looking to hire a Lightning Developer Evangelist to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Title: Full Stack Developer

Location: Remote Remote US

Type: Full-time

Workplace: Fully remote

Job Description:

About Black Spectacles

At Black Spectacles, we have ambitious plans to support the architecture community, and we need a Full Stack Developer to help us build and enhance the technical backbone of our business.

We’re on the hunt for teammates who:

• Are passionate about architecture and making an ambitious impact on the architecture and Design community
• Own it – comfortable taking responsibility for your work
• Take calculated risks and encourage others to do the same
• Take a world-class approach to everything you do
• Make it safe to share ideas

At Black Spectacles, you’ll benefit from working with a team who lives and celebrates our values every day, and you can be sure that you will regularly see and feel the impact of your work. As a fully remote company you’ll benefit from working from home year round, and from quarterly company trips to keep you connected to your team.

Black Spectacles has been recognized by Great Place to Work and Built In as a great place to work, by the American Institute of Architects for the national impact we’re having on the profession of architecture, and has been recognized by Inc Magazine as one of the fastest growing companies in the country.

Role Overview

We’re looking for a skilled Full Stack Developer to lead digital solution development and optimize user experience. You’ll collaborate with the team to implement best practices, conduct code reviews, and perform unit testing. The ideal candidate should have a strong full stack background, excellent problem-solving skills, and a passion for impactful digital experiences. The compensation for this role will range from $115,000 to $140,000 annually, depending on experience and qualifications.

Responsibilities:

• Develop and maintain frontend, backend, and database code for new and existing products.

• Engage in hands-on coding using our web development stack: React JS, Redux, Node.js, JavaScript, and TypeScript.
• Establish technical design and architecture for software products.
• Collaborate with our product team to innovate and execute new projects.
• Creatively design and develop products from the ground up.
• Build and enhance proprietary data analytics tools.

Requirements

• Strong experience with React JS and Node.js.
• Proficiency in JavaScript and TypeScript.
• Familiarity with SQL databases (PostgreSQL, MySQL, etc.).
• Experience with Docker and AWS for developing cloud-based solutions.
• Knowledge of GitHub
• Proficient in HTML markup and responsive CSS development.
• Familiarity with Jira
• Experience in developing AI/ML solutions is highly desirable
• Proficiency with tools like Metabase and Segment

Benefits

• Blue Cross Blue Shield Health, Dental, Vision, Short-term / Long-term Disability and Life insurance
• Flexible Savings Accounts and Health Savings Accounts
• 401k with Employer match
• Employee referral program
• 3 weeks of paid vacation
• Team events

Java – Full Stack Developer

• Remote
• USA – Outside New York State
• Full time

*No Visa Sponsorship is available for this position.

About eCornell

As Cornell University’s online learning unit, eCornell delivers online professional certificate courses to iniduals and organizations around the world. Courses are personally developed by Cornell faculty with expertise in a wide range of topics, including data analytics, management, marketing, human resources, leadership, and STEM. Students learn in an interactive, small cohort format to gain skills they can immediately apply in their organizations, while earning a professional certificate from Cornell University. eCornell has offered online learning courses and certificate programs for 15 years to over 130,000 students at more than 2,000 companies.

The Opportunity

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

The Full-stack Developer works with eCornell’s product management team, software development team, and internal and external stakeholders to maintain and enhance existing software and to design, develop, and deliver new software within the eCornell software stack, using modern software engineering tools and practices. The Full Stack Developer is tasked with the primary responsibility of integrations with eCornell’s systems such as our LMS Canvas, Destiny, Salesforce, in addition to developing and maintaining custom web applications written in Java. In addition, the Full-stack Developer works with the support team and end-users to troubleshoot and resolve customer and internally reported software defects and technical issues.

As a member of an agile squad, the Full Stack developer adheres to practices and standards, set by communities of practice, and contributes to a culture of continuous improvement.

Responsibilities:

• Design, develop, and implement innovative solutions and software applications using established tools, environments, and languages, in a dynamic and fast-paced business environment.
• Participate in Requirements Analysis using agile methodology, working directly with end users, product owners, management, and other business stakeholders.
• Predict effects of configuration changes, identify application bottlenecks and opportunities to optimize performance; make recommendations to the software team for improvements to maximize development efficiency and stakeholder satisfaction.
• Recommend product revisions or enhancements based on user feedback.

• Proactively identify and troubleshoot system issues; systematically solve technical issues by identifying causes and applying effective, scalable solutions.
• Support internally developed as well as vendor developed code.
• Document software to support collaborative development and ease of updates. Document design using Google docs, Confluence.
• Perform system tuning, optimization of information/data processing, maintenance and support of the production environment, as necessary.

What We Need

Required Qualifications:

• Bachelor’s degree in Computer Science or equivalent and five (5) to seven (7) years of relevant application software development work experience in a fast-paced web-based software development environment, or equivalent combination of education and experience.
• Expert level in Java programming and Spring Framework; Hands-on knowledge of several of the following: SQL, Maven, Swagger, Jenkins, modern Web UI technologies (jQuery, JavaScript, HTML5, CSS3).
• Familiarity with RESTful APIs.
• Experience working in an Agile/Scrum development process.
• Understanding of issue tracking systems, such as Jira.
• Experience in unit testing, verification and validation.
• Proven ability to work, be adaptive, and resourceful, in a dynamic, fast-paced, customer-focused work environment characterized by rapid change, minimal lead times, and multiple competing priorities.
• Excellent analytical, organizational and communication (written and oral) skills; expert interpersonal skills; ability to build and maintain collaborative relationships with customers, stakeholders, and staff at all levels of the organization.
• Self-motivated, ability to work independently and as part of a team, be adaptive to critical needs, and share expertise as needed, demonstrating accountability, openness, and transparency.
• Demonstrated aptitude to stay current on new and emerging technologies.
• Ability to travel approximately once a month.
• Action and results oriented with a positive customer service attitude.
• Experience in and/or demonstrated commitment to supporting ersity, equity, access, inclusion, and wellbeing.
• Experience working directly with people from erse racial, ethnic, and socioeconomic backgrounds.
• Experience incorporating the perspectives of multiple communities, including communities of color.

*A cover letter and resume are required for further consideration for this position.

*No Visa Sponsorship is available for this position.

If you have all those things, great! We have a few more things that we would prefer you to have, but it’s ok if you don’t.

Preferred Qualifications:

• Bachelor’s/Master’s degree in Computer Science or equivalent.
• Experience in education technology.
• Familiarity with Amazon Web Services is a significant plus.

What We Offer

Rewards and Benefits

• This position is based in Ithaca, New York, however, the successful applicant may perform this role remotely anywhere within the United States. Employees who work remotely may receive multiple W-2 Forms depending on their work location.
• The New York Convenience of employer guidelines require New York State inidual tax reporting and withholding for this position. Additional inidual state income tax filings may also be required if working temporarily outside of New York State.
• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and ersity initiatives.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands.
• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
• Cornell’s impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children’s Tuition Assistance Program.

Familiarize yourself with Cornell’s COVID-19 workplace guidance as well as the university’s COVID-19 services and information.

University Job Title:

Applications Programmer III

Job Family:

Information Technology

Level:

F

Pay Rate Type:

Salary

Pay Range:

$89,338.00 – $103,826.00

Remote Option Availability:

Remote

Company:

Endowed

Contact Name:

Maria Avila

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience
• Education level to the extent education is relevant to the position
• Unique applicable skills
• Academic Discipline

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.

Current Employees:

If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell.

Online Submission Guidelines:

Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by “dragging and dropping” them into the dropbox or by using the “upload” icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website.

Title: Senior QA Engineer (Remote)

Location: Worldwide

Type: Full-Time

Category: Software Development

Remote OK

Engineering

Job Description:

Super Dispatch is looking for two talented QA Engineers to join our Engineering Team. As a QA Engineer, you will be responsible for ensuring the stability and high quality of the products and services that power the Super Dispatch platform. You’ll work with a passionate team of engineers to develop innovative solutions and shape the future of the Auto Transport Industry in the United States.

Responsibilities:

• Collaborate with the development team in investigating, reporting, and fixing bugs.
• Perform manual acceptance testing, exploratory testing.
• Build and maintain the test cases documentation.
• Be a quality assurance leader within the team you work with and within Super Dispatch in general.
• Collaborate on testing and quality assurance projects across teams within Super Dispatch.
• Facilitate collaboration with engineers, product managers, and designers during the development and testing process.
• Be a valued member of an autonomous, cross-functional agile team with its mission, comprised of a product manager, UX designer, a frontend engineer, and a backend engineer.
• Be a leader of the QA engineering community of Super Dispatch affecting and driving our quality assurance standards across the company.

Minimum requirements:

• Have at least 4 years of professional experience in general, at least 1 year of which is experience working in an agile product-driven environment as a Quality Assurance Engineer.
• Have at least 1 year of experience with testing automation tools. Cypress is desirable.
• Upper intermediate or higher level English (including, speaking and writing).
• Basic knowledge of HTML, CSS, JS (required).
• Know nowadays quality assurance practices and able to implement them on a practice.
• Have a deep understanding of web & browser.

Plus points:

• Good knowledge at least 1 of programming languages for web development (Python, Java or any other programming language)
• Understanding of Agile Methodology and how to work with it in practice
• Testing of Mobile technologies
• Experience with cross-functional teams
• Basic understanding of CI/CD concepts

Candidates profile:

If you consider yourself an eager learner, a conscientious worker, and a thoughtful, kind, supportive human, you might just thrive at Super Dispatch.

To be successful, you will need a combination of problem-solving, troubleshooting, and communication skills. We expect you are:

• Collaborative – you closely work with team members in other fields like backend, design, frontend, and product management to help solve business problems effectively.
• Proactive – you act without being told what to do. You bring new ideas to the company.
• Flexible / Adaptable – you adjust quickly to changing priorities and conditions. You cope effectively with complexity and change.
• Move fast – you execute quickly and get things done.
• Growth driven – you seek growth in learning, and efficiency, and celebrate wins.
• Customer focus – you are truth-seeking iniduals who can empathize with customers. You patiently listen and take feedback to solve problems for customers.
• Communication – You can comfortably communicate in English (speaking and writing). You can share knowledge and experience with team members via documentation.

What we do

Our mission at Super Dispatch is to transform the world of vehicle shipping by becoming the leading platform for moving cars. For too long, the auto transport industry has been left without effective tools and instead given outdated processes and disconnected systems. The Super Dispatch platform is a one-stop-shop for everything Carriers and Shippers need to move cars faster, smarter, and easier. Backed by cutting edge technology and best-in-class software, Super Dispatch is the advanced auto transport experience taking carriers and shippers into the future.

Who we are

Our erse team is comprised of highly motivated professionals with a passion for solving big problems with technology. Our core values are built around learning, growing, evolving, and continuous experimentation. We believe and practice taking bold risks. We embrace failure as a lesson. We put our team first. We are committed to supporting each other and helping each other grow on this journey.

What we offer:

• Unlimited Vacation (PTO)
• Gym membership/wellness stipend
• Fully remote/work from home role
• Growth opportunities

Title: Middle Manual QA Engineer (Remote)

Location: Kyiv, UA -Remote (any location)

Full employment

QA

Type:

Job Description:

OBRIO is an IT company with Ukrainian roots inside the Genesis business ecosystem. Our team consists of more than 250 talented professionals whose ambitions and striving for success help us build the best products on the market. We have offices in Kyiv and Warsaw.

We are developing Nebula — the biggest brand in the spiritual niche. Nebula has over 60 million users worldwide and has been ranked as the 1 lifestyle app of the day in the Apple Store and Play Market in the USA, Canada, and Australia several times. Nebula is available on iOS, Android, and Web.

Our mission is to make people happier by improving the quality of their relationships.

Here are some details we would like to share with you:

• Nebula is #1 in its niche in terms of downloads and revenue targets;
• 60 million users worldwide;
• Users from 50+ countries;
• 4.8 — our average AppStore rating (with more than 215 thousand ratings).
  OBRIO’s achievements and team’s expertise were shared in Tier-1 international and Ukrainian media, organizations, and brands such as Forbes Ukraine, TechCrunch, VECTOR, The Next Web, Tech.eu, Entrepreneur Media, Fast Company, AIN, IT Arena, MEGOGO, DOU, Projector Institute.

Now, we are actively looking for a Middle QA Engineer to join our Nebula tech team. Your responsibilities will include empowering the QA team by applying your knowledge and experience, keep-up with high quality standards to ensure top quality of the product. With this material, you’re a step closer to your future colleague, our QA Engineer Anya Lushchan Find useful tips for preparing for the interview, hope, they’ll come in handy.

Your impact:

• You will take an active part in planning and estimation of QA activities.
• You will work closely with the QA team to ensure top quality of deliverables.
• You will perform testing of the application on Mobile and Web domains, including API testing.
• You will work closely with the database to ensure proper data storage.
• You will perform A/B-tests and monitor results along with analytics.
• You will write and maintain test artifacts: test cases, checklists, test plans.
• You will report product defects and suggest ideas for process/product improvement.

Our requirements:

• Minimum of 3 years of experience in QA engineering.
• Experience in Mobile, API and web-testing.
• Clear understanding of client-server architecture.
• Hands-on experience with relational databases (RDB).
• Experience with any type of network-proxy, such as Charles, Fiddler or else
• Experience in reading logs (Kibana, Grafana, else).
• Good understanding and solid knowledge of web set: HTML, CSS, XML, JSON, DevTools
• Self-motivation with a proactive approach towards problem-solving and exploring new technologies or solutions to enhance product development.

Why OBRIO is the best place to work?

• Innovate and Be Creative: You’ll drive new ideas and research, making a real impact on our company’s success.
• Enhance your expertise: Develop skills in managing a high-load product with different monetization models.
• We prioritize automation of routine processes, allowing you to focus on high-impact initiatives.
• Supporting your professional growth is our commitment: We provide access to a comprehensive corporate library (including Reforge membership), allocate an annual educational budget per employee, and nurture a networking culture with industry experts.
• High degree of autonomy in decision-making: We don’t just give you opportunities for growth and development, we give you maximum autonomy and believe we can’t do without you and your active thinking.

Our benefits:

• Work from the comfort of your home or from one of our offices in Kyiv or Warsaw. The choice is yours!
• Enjoy 20 annual vacation days and unlimited sick leave, all covered by the company;
• Don’t worry about getting the right equipment, we’ve got you covered if necessary;
• Stay healthy with access to a corporate doctor online, and health insurance options in Ukraine or a fixed amount towards insurance abroad after your probation period;
• Keep learning with our extensive corporate library, internal online meetings, and lectures;
• Grow your skills with our training compensation program;
• Take advantage of our supportive corporate culture, including assistance with relocation, advice on legal stay abroad, housing support, and help for third-country nationals;
• Have fun with our online events and team-building activities!

QA Tester – Resware

Superior, CO or Remote

At Qualia, we’ve built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem—homebuyers and sellers, lenders, title and escrow agents, and real estate agents—onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year.

WHAT YOU’LL WORK ON

As Qualia continues to expand, we’re on the lookout for a dedicated Quality Assurance Tester for our Resware product, a key player in the title insurance and settlement services industry. In this role, you’ll be pivotal in testing enhancements and modifications to Resware, driven by a commitment to deliver successful outcomes for our customers across all skill levels. This position is not just about finding bugs; it’s about understanding the end-to-end user journey, from the novice to the seasoned professional, ensuring that Resware remains intuitive, efficient, and effective for everyone.

The Quality Assurance Testing role demands a nuanced appreciation of Resware’s capabilities and a strategic approach to testing. You’ll play a vital role in the acceptance of our v10 product changes and updates, directly influencing how it’s received in the marketplace. Working collaboratively with Product and Engineering teams, your goal is to safeguard the application’s functionality, ensuring that our solutions are not only high-quality but also deliver an exceptional user experience tailored to meet the needs of a erse user base.

RESPONSIBILITIES

• By testing deliverables from the Engineering team through the lens of business users at varying levels of expertise, you contribute to a user-friendly experience that not only meets but exceeds customer expectations. Your work is crucial in maintaining our commitment to quality and in helping Qualia comply with the latest regulatory standards
• You will acquire and continuously update your knowledge of the product, enabling you to design test workflows and establish reusable test cases. This ensures the software’s consistent performance across updates and versions, considering the varying degrees of user familiarity and expertise
• Utilizing an in-depth knowledge of the title industry and hands-on Resware administration experience, you will craft, develop, and execute user acceptance testing scenarios that cater to both advanced users and those new to the platform. This approach ensures comprehensive coverage of new features, enhancements, and bug fixes
• Anticipate potential issues with new features, integrations, and bug fixes and communicate concerns to the Product Manager and/or Engineering team
• Collaborate with internal and external teams to gather and share knowledge, and work closely with Production, Engineering, and Customer Success on testing bug fixes
• Write/update documentation based on findings from your Resware user acceptance testing work
• Support all Resware and Qualia members as they have questions regarding new features and integrations
• Promote the image of the company by conducting yourself in a professional manner

YOUR BACKGROUND THAT LIKELY MAKES YOU A MATCH

• Prior experience in real estate and title services, especially in title closings, is essential for this role
• 1 to 3 years of hands-on experience as a Resware administrator is preferred
• Familiarity with automation tools, DevOps practices, and experience in writing and securing test cases is highly desirable but not required
• Excellent organizational skills, attention to detail, and interpersonal skills.
• Excellent verbal and written communication skills
• Strong time management skills. You will be expected to flexibly manage your own time in order to achieve our business objectives each R&D cycle
• Demonstrated ability to analyze problems/issues and find solutions
• Ability to recommend obvious and alternative solutions
• Self-motivated and self-directed
• Positive and infectious attitude
• Desire to contribute and adapt to process changes
• While this role is based in Superior, Colorado, we’re open to exploring remote possibilities for qualified candidates.

California and Colorado Applicants: This role has a base annual salary of $100,000-$110,000 plus a competitive equity and benefits package. (Salary to be determined by relevant experience, location, knowledge, and skills of the applicant, internal equity, and alignment with market data.)

WHY QUALIA

Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems—and we’re growing quickly. In order to continue building an engaging and dynamic organization, we’re committed to giving everyone the support they need to do great work.

Our benefits package is designed to allow our team members to be their best selves, both in and out of the workplace. In addition to comprehensive health plans, a 401k program, and commuter benefits, we prioritize family and personal well-being through professional development, parental leave, and a flexible time off policy. Qualia offers a robust online onboarding program to train new hires, biweekly all hands meetings, and a variety of internal virtual events to keep employees connected.

We believe erse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status.

Title: Director, QA Engineering

Location: San Mateo, CA

Job Description:

Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above.

About the Job

The salary range for this position is $273,915 to $307,000. We take into consideration an inidual’s background and experience in determining final salary- therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity.

What You’ll Do

• • Develop and implement strategic quality management system processes that support the company’s business plan.

• • Responsible for development of key high-level processes to ensure products meet expected quality criteria in line with appropriate regulatory standards.

• • Develop and execute a robust quality assurance strategy aligned with organizational goals and industry best practices.

• • Define, monitor, and report on key quality metrics and KPIs to assess project and team performance, enabling data-driven decision-making.

• • Manage multiple QA managers, providing leadership and guidance to ensure effective team management and alignment with quality objectives.

• • Establish and rigorously enforce quality standards, processes, and methodologies across all phases of software development.

• • Stay abreast of industry regulations and compliance requirements, ensuring products meet necessary standards and certifications.

• • Develop and execute crisis management plans to address critical quality issues while minimizing disruptions to project timelines.

• • Monitor customer feedback and satisfaction pertaining to product quality, actively driving improvements when necessary.

• • Drive the multiple initiatives in implementation of cutting-edge automated testing frameworks and tools to enhance efficiency, increase test coverage, and reduce manual efforts.

• • Identify potential quality risks and proactively develop comprehensive risk mitigation plans, preventing issues before they impact project timelines.

• • Deliver clear and transparent communication on the status of QA efforts, risks, and recommendations to leadership.

• • Lead, mentor, and empower a high-performing QA team, fostering a culture of excellence, collaboration, and continuous growth.

• • May telecommute.

What We’re Looking For

• • Bachelor’s degree in engineering or a related field followed by 6 years of progressive, post-baccalaureate work experience in the job offered or a QA Engineering related occupation.

Our Benefits

Competitive pay and benefits

• • Medical, dental, vision, life and disability insurance plans (100% paid for employees)

• • 401(k) plan with company matching program

• • Mental Wellness Program & Employee Assistance Program (EAP) for mental well being

• • Flexible PTO, 13 company wide days off throughout the year & paid Holiday Shutdown

• • Learning & Development programs

• • Equipment, tools, and reimbursement support for a productive remote environment

• • Free Life360 Platinum Membership for your preferred circle

• Free Tile Products

Title: Senior QA Engineer

Location: Remote – US

About the team & opportunity

What’s so great about working on Calendly’s Engineering team?

We make things possible for our customers through innovation.

Why do we need you? We are seeking a highly skilled and experienced Senior QA Engineer to join our team, bringing expertise in testing consumer SaaS applications within an Agile environment. Reporting to the QA Engineering Manager, you will play a critical role in ensuring the quality and reliability of our platform, with a focus on leadership and strategic contribution across QA initiatives.

A day in the life of a QA Engineer at Calendly

At Calendly, we strive to think it, build it, ship it-delivering great features quickly while maintaining the highest quality standards for our users. As a Senior QA Engineer, you will work closely with Development Engineers, Product Managers, SDETs, and QA Engineers to shape our testing strategy, continuously improve processes, and help to ensure quality across all releases. Your expertise will influence team practices and help build scalable, reliable testing frameworks that support long-term product growth.

Our ideal candidates are proactive, strategic thinkers with strong technical skills, attention to detail, and a passion for delivering exceptional user experiences. Top candidates will have extensive experience in designing and implementing comprehensive test automation strategies, as well as a proven track record of driving meaningful improvements in testing processes.

On a typical day, you will:

• • Lead the definition and execution of the testing strategy for complex projects, ensuring alignment with overall quality goals.

• • Collaborate with project stakeholders, including Product Managers, Development Engineers, SDETs, and QA Engineers, to help ensure comprehensive test coverage.

• • Design and implement automation frameworks, contributing hands-on to test automation efforts for both new and existing features.

• • Drive key QE initiatives, such as process improvements and the adoption of testing best practices across projects.

• • Monitor, analyze, and report on test results to provide insights on the quality of our application.

• • Mentor and guide other QA Engineers

• • Advocate for quality across the organization

What do we need from you?

• • 8+ years of experience testing web applications, including 2+ years on iOS and Android

• • Extensive experience testing SaaS products with a strong focus on quality from design to delivery

• • Expertise testing within a service-oriented architecture.

• • Proven ability to drive change, lead initiatives, and influence quality improvements across a sizable team

• • Strong understanding of web application architecture and troubleshooting

• • Proficiency in designing and implementing test automation frameworks using tools like Cypress, Selenium, JMeter, or equivalent

• • Experience with Git or other source control systems

• • Proficiency in scripting languages such as JavaScript, Python, or Ruby

• • Experience with CI/CD tools (e.g., Jenkins, Buildkite), with the ability to integrate testing seamlessly into deployment pipelines

• • Experience validating API services using tools such as Postman

• • Experience with Agile development methodology (e.g. Scrum)

• • Track record of mentoring others in testing strategies and best practices.

• • Strong problem-solving skills, a passion for overcoming technical challenges, and a commitment to continuous learning.

• • Excellent time management and communication skills, with the ability to self-direct in a dynamic environment.

• • Bonus: Experience with specialized testing (ie load, performance, contract)

• • Availability for participation in on-call rotation, ensuring prompt and effective responses to business-critical alerts outside of regular working hours.

• • Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time

What’s in it for you?

Ready to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve – it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey.

If you are an inidual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at [email protected] .

Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Hawaii, Montana, North Dakota, South Dakota, Nebraska, Iowa, West Virginia, and Rhode Island, you will not be eligible for employment. Note that all inidual roles will specify location eligibility.

Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection

The ranges listed below are the expected annual base salary for this role, subject to change.

Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity.

Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Quarterly Corporate Bonus program (or Sales incentive), equity awards, and competitive benefits.

Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows:

• • Tier 1: San Francisco, CA, San Jose, CA, New York City, NY

• • Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA.

• • Tier 3: All other locations not in Tier 1 or Tier 2

Tier 1 Salary

$137,800—$186,400 USD

Tier 2 Salary

$126,300—$170,800 USD

Tier 3 Salary

$114,800—$155,300 USD

Title: Senior QA Engineer

Location: United States/Remote

Job Description:

Hi, we’re Underdog!

We’re the fastest-growing sports gaming company ever.

We build innovative games and products for American sports fans.

Founded in 2020, our team built four of today’s most widely played fantasy games and recently launched our Underdog Sportsbook. We are the only sportsbook to ever launch on our own home grown technology, which allows us to build different and innovative experiences. We believe there’s so much more to be built for sports fans, and we’ll continue to win by building the best products and experiences for our customers.

The opportunity in front of us to become the biggest company in our space is massive; after all, we’re currently sitting in the fastest-growing consumer industry in the U.S. In just over two years, we reached a nearly $500 million valuation through some of the best investors in the game, including Mark Cuban, Kevin Durant, BlackRock, and SV Angel. We are many times larger now and our growth is not slowing down.

At Underdog, we believe that sports are for everyone and are building a tomorrow for every fan. Want to help create that future? Join us.

About the role and why it’s unique:

• Identify and implement improvements to QA processes and testing practices, increasing efficiency, coverage, and product stability.
• Partner with Engineering to manage critical release planning for both DFS and SB products, ensuring thorough preparation for multi-state offerings and evolving product maturity.
• Collaborate with engineering and product teams to assess and address testing hotspots, core user workflows, and high-risk areas in the product to maintain high reliability across key releases.
• Review and enhance test coverage and completeness across releases. Evangelize and implement best practices for testing across development teams to ensure high-quality feature releases.
• Mentor and evangelize quality practices to development teams, helping them build habits of thorough test planning and execution, and increasing visibility into test health and coverage
• Serve as a mentor and coach for development teams on effective test practices, helping them build habits of thorough test planning and execution. Drive a culture of quality ownership within the engineering teams.

Who you are:

• 5+ years of experience in QA, with a focus on test strategy, coverage, and release planning.
• Proven ability to lead critical release testing efforts and manage complex test environments.
• Strong collaboration skills, with the ability to coach and mentor development teams in best testing practices
• Experience working with offshore QA teams and coordinating large-scale regression testing.
• Expertise in modern testing methodologies.
• Mentor and evangelize quality practices to development teams, helping them build habits of thorough test planning and execution, and increasing visibility into test health and coverage

Even better if you have:

• Experience in working on multiple projects at once.

Our target starting base salary range for this position is between $136,000 and $150,000, plus target equity. The starting base salary will depend on a number of factors including the candidate’s skills and experience, among other things.

What we can offer you:

• Unlimited PTO (we’re extremely flexible with the exception of the first few weeks before & into the NFL season)
• 16 weeks of fully paid parental leave
• A $500 home office allowance
• A connected virtual first culture with a highly engaged distributed workforce
• 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents

This position may require sports betting licensure based on certain state regulations.

Underdog is an equal opportunity employer and doesn’t discriminate on the basis of creed, race, sexual orientation, gender, age, disability status, or any other defining characteristic.

QA & Automation Engineer III

United States Virtual

Req #554

Are you a dreamer, innovator, thinker and a do-er who believes in contributing to something that makes difference?

QA Automation Engineer (Multiple Openings), Project Management Institute, Inc., Newtown Square, PA: Perform QA & Automation activities in accordance with assigned projects. The position requires a Bachelor’s degree in Electronics Engineering, IT, or a related field, and five years’ experience in the job offered or a related occupation, to include: five years’ experience in QA and automation; five years’ experience with Regression, Integration, and UA testing; five years’ experience utilizing cloud-based testing tools; five years’ experience automating webservice APIs, including REST and SOAP; and four years’ experience writing automation and testing in cloud-based environments. Employee may work remotely from anywhere in the U.S. Employer will accept any suitable combination of education, experience, and training. Experience may have been gained concurrently. Rate of pay: $115,086.00 per year. Interested applicants should apply by emailing their resume to [email protected] with subject line QA Automation Engineer or apply at: https://globalus241.dayforcehcm.com/CandidatePortal/en-US/pmi/Posting/View/1825

#LI-DNI

What you can expect from us

We value and nurture an environment of inclusivity and ersity, and a culture of communication and collaboration. Your health, safety and well-being come first, and we believe that you should have time for your work, but you should also have time for you..

Join us and you’ll get:

• an excellent total package, with compensation and benefits based upon your geographic location.

• skill development opportunities, to help you grow now and into the future.

• access to a global network, to enrich your professional experience.

• flexible options to help balance work time and your time

• award and bonus opportunities.

Let’s help make the world work better for everyone. Apply today!

Other details

• Pay Type Salary

QA Engineer

Location: United States

Job Description:

About Ascend

Ascend Analytics‘ climate technology software and services provide critical insights to power the energy transition. The company’s products enhance critical power supply decisions from short-term operating strategies to long-term investment and resource planning. Ascend’s solutions serve as the core analytic infrastructure for electric utilities, independent power producers, electric retailers, and financiers of energy infrastructure. To learn more about Ascend, please visit us at www.ascendanalytics.com.

Your Impact at Ascend Analytics

We are seeking an experienced QA Engineer to join our PowerSIMM team in Boulder, Colorado. As a QA Engineer, you will be instrumental in ensuring the integrity and reliability of our application and data. You will work closely with our developers, data engineers, and analysts to write, execute, and maintain tests and scripts focused on our analytics code and processes. Your efforts will ensure that our applications remain bug-free.

Job Responsibilities

• Test Development & Execution: Write, execute, and maintain comprehensive tests and scripts designed to validate our application code, pipelines, and processes.
• Data Validation: Develop and perform automated and manual tests to ensure data accuracy, consistency, and completeness across all systems.
• Process Monitoring: Monitor data flows and processes to identify and resolve any discrepancies or issues in real-time.
• Test Automation: Implement and maintain automated testing frameworks to streamline the quality assurance processes.
• Documentation: Document test cases, procedures, and results in order to maintain and communicate our quality assurance coverage and execution. Collaboration: Work closely with cross-functional teams to understand requirements, provide feedback, and contribute to overall quality improvements.
• Continuous Improvement: Stay updated on the latest QA methodologies and tools, and continuously seek to improve testing strategies and processes.

Required Qualifications

• BS in Engineering, Computer Science, Data/Information Science, Mathematics, or a related field
• 4+ years of hands-on experience in a similar position
• Professional Testing/Development experience involving UI and API Automation
• Ability to thrive in an Agile Scrum environment with remote teammates
• Ability to investigate, isolate, and solve technical issues across the full technology stack by using automated & manual testing methodologies
• A desire and curiosity about learning innovative technologies.

Preferred Qualifications

• Experience using, testing, and debugging JavaScript, React, C#, and Python
• Knowledge of the energy industry, markets, and terminology
• Experience in a DevOps environment with CI/CD tools
• Experience working with relational data via Oracle, Postgres, and/or SQL Server

Compensation: $75,000 – $105,000

Negotiable based on qualifications and experience. Ascend highly values our employees and often pays above industry average.

We offer flexible work hours in a relaxed environment with opportunities for advancement and excellent benefits, including medical, dental, vision, short- and long-term disability, parental leave, dependent care spending account, and a 401k plan.

Title: QA Supervisor – LPN

Location: Remote Remote US

Job Description:

JOB SUMMARY

The QA Supervisor is responsible for the oversight of the review of Physician reports and accompanying medical records to ensure that the report is complete, accurate, and consistent with medical evidence.

Dane Street’s success relies on inidual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results.

MAJOR DUTIES & RESPONSIBILITIES

– Oversight of QA staff

• Ensure appropriate QA staff are assigned to each file to designate file handling responsibilities amongst the team.
• Supervise the assigned staff and manage the File Review Board to ensure a timely and accurate process of each file.
• Provide details of board reviews to managers to ensure efficiency and productivity of staff.
• Assist in identifying & correcting staff performance including promotions, discipline, coaching and termination of staff.
• Assist in hiring qualified candidates for QA open positions.

– Ensure that all QA staff adhere to and meet their specific job duties including but not limited to:

• Following up with Physicians for outstanding reports
• Reviewing received reports for accuracy
• Delivering completed reports back to all applicable parties
• Following all client-specific instructions

– Actively participate in issue resolution by working with the required QA, physicians,

account managers, and/or other related parties.

– Follow up with physicians with any additional questions or need for further clarification and Client outreach to advise of delays for status updates.

– Ensure referrals meet the client-directed Turn Around Time (TAT).

– Ensure correct Doctor Payment amount and Client Invoice amount upon approval of referrals.

– Review reports accompanying medical records to ensure that the report is complete, that all questions posed have been addressed and that the report is free of errors.

– Assist management team with intake completion.

– Act as the liaison between the reviewer, team member and client regarding the process or status of the file.

– Assist in communications with the requester regarding questions and issues.

Other duties & special projects, as assigned and based on business needs.

EDUCATION/CREDENTIALS:

An Associate’s Degree or Bachelor’s Degree is preferred.

JOB RELEVANT EXPERIENCE:

Medical peer review or healthcare industry knowledge required.

Business experience in a healthcare and/or insurance setting is preferred.

JOB RELATED SKILLS/COMPETENCIES:

Present exceptional communication skills with a clear understanding of company business lines. The ability to apply critical thinking, manage time efficiently and meet specific deadlines. Computer literacy and typing skills are essential.

WORKING CONDITIONS/PHYSICAL DEMANDS:

Any lifting, bending, traveling, etc. required to do the job duties listed above. Long periods of sitting and computer work.

WORK FROM HOME TECHNICAL REQUIREMENTS:

Supply and support their own internet services.

Maintaining an uninterrupted internet connection is a requirement of all work from home position.

This job description is subject to change at any time.

Benefits

Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace.

Title: Manual QA Engineer (Remote)

Location: San Francisco

Type: Full-time

Workplace: remote

Category: Engineering

Job Description:

About AllTrails

AllTrails is the most trusted and used outdoors platform in the world. We help people explore the outdoors with hand-curated trail maps along with photos, reviews, and user recordings crowdsourced from our community of millions of registered hikers, mountain bikers, and trail runners in 150 countries. AllTrails is frequently ranked as a top-5 Health and Fitness app and has been downloaded by over 50 million people worldwide. AllTrails was selected as Apple’s App of the Year in 2023!

Every day, we solve incredibly hard problems so that we can get more people outside having healthy, authentic experiences and a deeper appreciation of the outdoors. Join us!

Bay Area employees are highly encouraged to come into the office one day a week.

Manual QA Engineer

AllTrails is looking for a full-time Manual QA Tester who will work closely with our engineering and product teams to help drive the QA process and support our release cycles. In this hands-on role, you will be the go-to person for manual testing on our iOS, Android, and Web platforms to ensure we consistently deliver a high-quality product to our community of outdoor enthusiasts.

What You’ll Be Doing:

• • Oversee planning and the implementation of well thought out and scalable QA strategies
  • Create new test cases/test plans, and keep existing test documentation up to date
  • Execute manual QA processes throughout various development phases (regression, exploratory testing, new feature testing, etc.) across iOS, Android, and Web platforms to ensure delivery of predictable, high-quality product releases
  • Work with a close-knit team to identify trends, bugs, and triage priorities
  • Create detailed, reproducible bug reports
  • Influence key go/no go decisions on mobile and web releases
  • Be a champion of quality in every phase of the development process

Requirements:

• • At least 2 years of experience in a manual QA role for mobile and/or web applications
  • Ability to create test cases, define testing strategies, and identify high-risk areas
  • Ability to identify and prioritize bugs
  • Ability to obtain iOS, Android and web device logs, screenshots and video capture to assist with bug investigations
  • Experience testing in-app purchases and billing systems
  • Experience testing on wearable devices
  • Familiarity with automated testing
  • Proficiency in Atlassian Jira /ConfluenceObsessive attention to detail and product quality
  • Self-motivation and a deep sense of pride in your work
  • Passion for problem-solving and the right attitude/aptitude for learning new technology in a fast-paced environment
  • Excellent written and verbal skills
  • Passion for the outdoors
  • Humility, empathy and open-mindedness – no egos

Bonus Points:

• • Familiarity with ZenDesk and Github
  • Familiarity with an object-oriented programming language
  • Proven ability to quickly learn new technology and processes

Our Commitment to You:

• • A competitive and equitable compensation plan. This is a full-time, salaried position that includes equity.
  • Physical & mental well-being including health, dental and vision benefits + a monthly stipend for wellness expenses.
  • Trail Days: First Friday of each month off to hit the trails!
  • Unlimited PTO
  • Flexible parental leave
  • Remote employee equipment stipend to create a great remote work environment.
  • Annual continuing education stipend.
  • Discounts on subscription and merchandise for you and your friends & family.
  • An authentic investment in you as a human being and your career as a professional.

$80,000 – $100,000 a year

Nature celebrates you just the way you are and so do we! At AllTrails we’re passionate about nurturing an inclusive workplace that values ersity. It’s no secret that companies that are erse in background, age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be more successful. We’re focused on creating an environment where everyone can do their best work and thrive.

Nature celebrates you just the way you are and so do we! At AllTrails we’re passionate about nurturing an inclusive workplace that values ersity. It’s no secret that companies that are erse in background, age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be more successful. We’re focused on creating an environment where everyone can do their best work and thrive.

About us

Most people dream of being able to play an instrument – and at flowkey, we're dedicated to making that dream a reality. With our innovative app, we provide an easy and motivating way to learn to play the piano. Since our founding in 2014, flowkey has become one of the leading players in this field, helping millions of people worldwide discover the joy of piano playing.

What sets us apart is not just our product – it's the journey we've taken together. Thanks to our early success and sustained profitability, we've been able to grow independently and foster a culture that truly reflects our values. 

At flowkey, mutual respect, authenticity, and trust are at the heart of everything we do. We believe different perspectives drive creativity and innovation, which is why we celebrate our differences and offer equal opportunities for everyone. Our goal is to create an inspiring environment where both personal and professional growth are not only possible but actively encouraged.

Why you'll love working with us

We believe a great company does more than just support your professional success – it empowers you to live life on your own terms and grow into the person you aspire to be. Here are a few ways we strive to do that:

• Flexibility: You'll have the freedom to structure your days in the way that suits you best, with self-determined work hours and only a few fixed meetings.

• Hybrid Work: While we prefer in-person collaboration, our flexible setup allows you to work from home, our office in the heart of Berlin, or occasionally from anywhere else in the world.

• Home Base Berlin: We've got your back with visa support to help you make Berlin your new home, because being part of our team means enjoying life in this vibrant city.

• Shared Success: We share part of the company's annual profits among the entire team, on top of a competitive salary. This way, everyone benefits from our continuous growth.

• Learning & Development: From mastering new skills to exploring fresh ideas, we support your growth with a €2,500 annual learning budget and 10 days of paid experimentation leave.

• Time to Recharge: You'll have 33 days of vacation per year to unwind and recharge.

• A Piano for Your Home: We love music, and we live it. Whatever style you enjoy, you'll find like-minded people here. Plus, you'll even receive your own piano to play at home.

Where you come in

About the role and team

As a Product Designer at flowkey, you'll collaborate with our talented team to shape the app experience for millions of people worldwide. You will focus on growth areas like onboarding, purchase flows, and landing pages, constantly optimizing these areas through data-driven insights and user feedback. Your work will have a direct impact on how users engage with our product, improving conversion and retention. You'll play a key role in shaping our app, working closely with developers to bring prototypes to life and ensure seamless, user-centered design across web and mobile platforms.

Key traits for success

You'll excel in this role if you're passionate about improving the overall user experience, have a solid understanding of subscription-based products, and enjoy optimizing key areas like onboarding and purchase flows. You approach design with a data-driven mindset, gathering insights through A/B testing and user research. You're thoughtful in your design approach, balancing creativity with practicality, and you value clear, open communication. If you love solving complex challenges and have a passion for music, this role is a great fit for you!

We want to share our passion for innovation, curiosity, and learning with you. We encourage all team members to focus on areas that interest and excite them the most, while actively fostering a culture of self-responsibility, autonomy, experimentation, and growth.

What you'll bring

Essential:

• Degree in design studies or equivalent 

• Experience with subscription-based products

• Data-driven with user research/testing experience

• Strong communication and collaborative skills

• Proficiency in English (German B2 is a plus)

• Expertise in mobile and web UI/UX design

• Eagerness to learn through a feedback culture and share knowledge with the team

Bonus points:

• Deep understanding of auto-renewable subscriptions (App Store and Google Play)

• Interactive design (e.g. Lottie animations)

• Understanding of human psychology in growth contexts

• Passion for music

• Interest in basic coding (frontend)

We warmly encourage designers from underrepresented backgrounds to apply, even if you're unsure about meeting every job requirement. Your unique perspective is valuable, and we'd love to hear from you! 

Ready to apply?

Please submit your cover letter in English or German, along with your portfolio and CV through our application form on our career site.

We're already excited to meet you!

Loopscale is looking to hire a Brand Designer to join their team. This is a contract position that is remote or can be based in New York NY.

Octopus Deploy is hiring a remote VP, Design. This is a full-time position that can be done remotely anywhere in Australia or New Zealand.

Octopus Deploy - Accelerate software delivery with repeatable deployments.

Jr. UX Designer

Location: Tysons, Virginia, USA

28 USD – 33 USD/hour

This is a 12 month contract to start and can sit 100% remote!

Description:

This is your chance to be a part of an in-house Global Creative and Design team that’s using guest insights to evolve our industry-leading channels and deliver personalized experiences. As an Associate User Experience Designer, you will bring your technical skills to a hospitality company with an award-winning culture. On the User Experience Design team reporting to the Senior Manager of UX Design, you will support innovative projects including Digital Commerce and Loyalty. You will hold a passion for using technology to solve problems for people. You are expected to act as a subject matter expert on consumer behavior on websites and mobile apps, especially those related to travel. The Associate User Experience Designer must understand the full consumer experience and be the “Voice of the Customer” throughout the organization and make sure it is heard in all decision-making processes that impact the consumer — helping create and sustain a consumer-centric culture.

HOW YOU WILL MAKE AN IMPACT

You are the lynchpin for change, bridging gaps, and innovation for our users. Below are some of the key job duties that make your work unique.

What your day-to-day will be like:

• Interpret quantitative data and qualitative feedback into actionable next steps

• Develop user-centered designs considering customer feedback, personas, user research, technical constraints or opportunities, and business needs under the direction of Senior UX Designers

• Communicate design ideas and prototypes clearly and persuasively to a variety of audiences

• Deploy a variety of practices to efficiently yet effectively create designs

• Leverage proven patterns to enhance and optimize products – Establish and shape our Design Language and Component Libraries in collaboration with UI Design

• Design accessible features

• Assist Senior UX Designers in contributing to the product strategy and roadmap

• Facilitate workshops (journey mapping, problem-statement, etc.)

• Contribute to user story evolution to make sure the experience expectations are clear

• Keep abreast of competitor products and industry trends

How you will collaborate with others:

• Collaborate with pod team members and business stakeholders to develop a core understanding of user personas and deliver solutions

• Collaborate with the Research and Experimentation team to identify learning opportunities and uncover user’s needs

• Collaborate with Content Designers to understand how users consume and navigate content and support information architecture strategy

• Ensure coherence and consistency of features and functions across the overall journey, in and outside your focus area

• Collaborate with UI designers to implement attractive designs

What projects you will take ownership of:

• Optimizing our digital booking experience based on insights from customer research and data.

• Enhancing our property website capabilities to meet business and user needs.

• Other projects as assigned.

Additional Skills & Qualifications:

-Highly preferred experience in e-commerce or travel industry

-This person will work closely with product managers, software engineers, QA, UI designers, and content designers

-Candidates on the West Coast will need to work Central time zone hours to align with the team.

If eligible, the benefits available for this temporary role may include the following:

Medical,dental & vision

Critical inIllness, Accident, and Hospital

401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

UX Content Designer I

Location: Remote, US, 31999

Workplace: 2201

Job Description:

Salary Range:$57,000 – $145,000

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all.The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America’s best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Work Designation. Depending on your location within the continental US, this role may be hybrid or remote.

• If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
• If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• Proficiency in writing clear, concise, and engaging copy
• Familiarity with brand tone and voice guidelines
• Basic understanding of content management systems (CMS) and how to update them
• Ability to follow established style guides and content standards
• Basic skills in conducting research to gather necessary information for content creation
• Ability to assimilate material from various sources to produce relevant content
• Ability to work effectively within a team and take direction from more experienced colleagues
• Basic communication skills to understand stakeholder needs and assimilate material

Education & Experience Required

• Bachelor’s Degree in English, Journalism, Communication, Literature, Marketing, or other related field
• Zero to two or more years of relevant UX Content work experience

Or an equivalent combination of education and experience

Principal Duties & Responsibilities

• Assists, as part of a team, with the generation and configuration of digital content using appropriate frameworks, guidelines and tools
• Writes and edits copy that is clear, concise, engaging, and aligned with brand tone and voice
• Updates style guide and content management system as needed
• Works with colleagues and stakeholders to understand needs and to assimilate material
• Writes and edits clear, concise, and engaging copy that aligns with brand tone and voice
• Collaborates with product, business, experience, and engineering partners
• Ensures content is accurate, relevant, and easily understood by the intended audience
• Performs other duties as required

Total Rewards

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. The range has been created in good faith based on information known to Aflac at the time of the posting. Compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate. The salary range for this position is $57,000 – $145,000.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to sick and safe leave, and adoption and parental leave, in all states and localities.

Senior Graphic Designer

United States

“We enable greatness in people and organizations everywhere.”

FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart. We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the  FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100, Fortune 500, thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our programs, books, and content with thousands of public and private primary, secondary, and post-secondary schools and institutions.

Title: Senior Graphic Designer – Presentations

Division & Department: Enterprise Marketing

Status: Full-Time Exempt

Reports to: Creative Director

Location: Remote – Anywhere in the contiguous US

Job Summary

We’re searching for a creative and detail-oriented RFP and presentation designer. In this role you will be responsible for designing visually compelling and professional RFP (Request for Proposal) documents and PowerPoint presentations that align with our (and our prospective clients’) brands. You will need a strong eye for design, possess visual storytelling skills, be comfortable with quick turnarounds, and understand the needs of a sales team. Because this role may change over time, the ideal candidate should also have experience with print, digital, and motion graphics design. To be considered for this position, you must submit a portfolio that demonstrates your design skills and experience. 

Essential Job Functions

• RFP Document Design: Create and format RFPs, ensuring a professional look and feel that enhances the content and increases engagement from prospective clients.
• Design Sales Presentations: Collaborate with the sales team to create visually engaging PowerPoint presentations that effectively communicate key messages and align with brand guidelines.
• Brand Consistency: Ensure all presentations and documents adhere to brand standards and maintain a consistent design aesthetic across materials.
• Sales Support: Work closely with the sales team to understand their needs and translate complex information into clear, visually appealing content.
• Collaborative Design: Partner with sales leadership, marketing, and other internal teams to continuously improve the quality and effectiveness of presentations and proposals.
• Quick Turnaround: Manage multiple design projects with tight deadlines, ensuring that work is completed accurately and on time.
• Visual Storytelling: Utilize data visualization and storytelling techniques to make presentations and RFPs more engaging and persuasive.
• Feedback Iteration: Incorporate feedback from sales and leadership teams to refine designs and ensure alignment with business goals.

Basic Qualifications

• Bachelor’s degree in fine art, graphic design, or similar discipline.
• 5+ years of experience in graphic design.

Preferred Skills & Experience

• Focus on presentation and document design (ideally within a sales or corporate environment or similar design agency).
• Discerning aesthetic judgement
• Strong experience in B2B and SaaS organizations
• Expertise with of Microsoft PowerPoint, Adobe Creative Suite – InDesign, Illustrator, Photoshop, Creative Cloud, and Excel and Word
• Proficiency with After Effects
• Strong written and verbal communication skills
• Desire and ability to proof your own work in the relentless pursuit of excellence
• The ability to work with a wide variety of personalities and opinions
• An inidual who recognizes and embraces challenges with a positive attitude

For location-specific compensation (Exempt or Hourly status will be determined by physical location and local regulations. Anticipated income listed below reflects total compensation, not status):

California – Anticipated compensation for this position is $90-100k. Actual offer may be outside of this prediction and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data.

Colorado – https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EbXhMiX7nvpMpIv2SlTgzWgBSmdQKLWUU7R_OhEIrT9gGQ?e=hnCcAo

Hawaii – Not hiring in this location

Illinois – https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EbXhMiX7nvpMpIv2SlTgzWgBSmdQKLWUU7R_OhEIrT9gGQ?e=M23ViY

Maryland – https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EbXhMiX7nvpMpIv2SlTgzWgBSmdQKLWUU7R_OhEIrT9gGQ?e=ISKUyd

Minnesota – https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EbXhMiX7nvpMpIv2SlTgzWgBSmdQKLWUU7R_OhEIrT9gGQ?e=JgSWXf

New Jersey – https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EbXhMiX7nvpMpIv2SlTgzWgBSmdQKLWUU7R_OhEIrT9gGQ?e=wOWfMu

New York – https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EbXhMiX7nvpMpIv2SlTgzWgBSmdQKLWUU7R_OhEIrT9gGQ?e=10V7ri

Vermont – https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EbXhMiX7nvpMpIv2SlTgzWgBSmdQKLWUU7R_OhEIrT9gGQ?e=1q70qX

Washington – https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EbXhMiX7nvpMpIv2SlTgzWgBSmdQKLWUU7R_OhEIrT9gGQ?e=92V1wF

Washington DC – https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EbXhMiX7nvpMpIv2SlTgzWgBSmdQKLWUU7R_OhEIrT9gGQ?e=xtXG2H

Benefits for this position include medical, dental, and vision insurance, HSA, employee stock purchasing plan, 401(k), PTO, holiday pay, and more. Please visit https://franklincoveybenefits.com/ for details.

#LI-Remote

We're inviting creators to participate in a unique challenge that showcases the power of transformation. Your mission is to take an initial image and evolve it through four significant sequential edits. Here’s how it works:

What You Need to Do:

• Start with One Image: Choose your initial logo piece.

• Transform it in Four Steps: Apply four gradual edits to this image. Each edit should introduce a noticeable change, leading to a completely transformed final result.

• Showcase the Evolution: Present your work as a set of five images:

-Image 1: The original image.

-Images 2,3,4,5: Each image showing one of the four gradual edits applied in the sequence.

Submission Guidelines:

• Resolution: Each image must be at least 1024x1024 pixels.

• Format: Submit all five images in JPG/JPEG format.

• AI submissions will be detected, resulting in account suspension.

• A unique link to the submission portal will be provided to you by the team.

Application:

Job Description: Senior Graphic Designer / Medical Illustrator

About A360:

A360 is a cutting-edge mobile application designed for aesthetic medical consultations. We're revolutionizing patient education and engagement in the field of aesthetic medicine through innovative, interactive, and AI-enhanced visual content.

Position: Senior Graphic Designer / Medical Illustrator

Job Type: Full-time or Part-time

Location: Remote

We are seeking a top-tier graphic designer and illustrator with expertise in AI-assisted design to join our dynamic team. The ideal candidate will play a crucial role in creating high-quality, multi-layered medical illustrations for patient education within aesthetic medical consultations.

Key Responsibilities:

1. Create original, high-quality medical illustrations based on existing references, tailored for the aesthetic medicine field.

2. Design and develop multi-layered SVG images for interactive educational tools, highlighting various anatomical structures.

3. Collaborate closely with our development team to ensure seamless integration of visual components into the A360 mobile application.

4. Utilize AI tools to accelerate the illustration process and handle a large volume of educational content creation.

5. Maintain consistent design standards and visual language across all illustrations and educational materials.

6. Adapt and refine illustrations based on feedback from medical professionals and user testing.

Required Qualifications:

1. 5+ years of experience in graphic design and illustration, with a strong portfolio showcasing medical or scientific illustrations.

2. Extensive experience with Adobe Creative Suite, particularly Illustrator and Photoshop.

3. Proficiency in creating and manipulating SVG files for web and mobile applications.

4. Demonstrated expertise in using AI tools for illustration and design, with the ability to integrate AI-generated content into final designs.

7. Excellent communication skills and ability to collaborate effectively with cross-functional teams.

Preferred Qualifications:

1. Experience in UX/UI design for mobile applications.

2. Familiarity with animation and motion graphics for educational content.

3. Knowledge of aesthetic medicine procedures and treatments.

4. Experience working in the healthcare or medical technology sector.

Key Attributes:

1. Creative problem-solver with a keen eye for detail and accuracy in medical illustrations.

2. Ability to manage multiple projects and meet deadlines in a fast-paced environment.

3. Passion for leveraging cutting-edge technology to enhance medical education.

4. Continual learner, staying updated on the latest AI tools and design trends.

What We Offer:

1. Opportunity to work on a groundbreaking application in the aesthetic medicine field.

2. Collaborative and innovative work environment.

3. Flexible work arrangements (full-time or part-time).

4. Competitive salary commensurate with experience.

Sorry no agencies - full time inidual contractor only

We are looking for a Senior UI/UX Designer to design the UI of the next big AI Imaging Tool.

At Sogni, we are building professional tools to empower creatives using AI. Our iOS and macOS apps help users generate high-quality creative content. We’re a passionate team dedicated to supporting artistic expression, privacy, and creative freedom. We're looking for a talented UI/UX designer to join our team and help shape the future of creativity.

We’re seeking a UI/UX designer with a strong creative vision and technical expertise to lead the design of our iOS and macOS apps as well as our Web Based Tool. This is an opportunity to design beautiful, user-friendly interfaces for professional creative tools that integrate AI and Web3 technology.

• Design and refine user interfaces for iOS and macOS apps that empower users to create.

• Collaborate closely with development teams, providing pixel-perfect Figma mockups that are easy for developers to implement.

• Develop wireframes, prototypes, and user flows based on user needs and feedback.

• Maintain high-quality creative standards, ensuring every design element is functional, intuitive and aesthetically pleasing.

• Keep up-to-date with the latest trends in UI/UX and Web 3, bringing fresh ideas to the table.

Requirements

• Proven experience designing great UI/UX for iOS/macOS apps (links to App Store listings and case studies required).

• A strong creative/artistic background with an eye for quality and attention to detail.

• Successful experience working directly with development teams, delivering Figma mockups to the pixel that can be seamlessly translated into real products.

• Personal expertise as an advanced user of macOS, iOS, and other Apple systems.

• Entrepreneurial mindset with the drive to push creative boundaries.

• Excellent communication skills and a collaborative spirit.

• Understanding of Web 3 fundamentals and belief in the potential of crypto technologies.

• Passionate about the use of AI, with experience using AI-powered creative tools.

ABOUT THE ROLE

The Graphic Designer is responsible for creating design materials that reflect the ministry’s brand and visually engage our community. The Graphic Designer helps the ministry fulfill its mission to provide compelling, life changing content so that women know God’s truth and apply it to their lives. 

WHAT YOU’LL GET TO DO

• Collaborate with our marketing team to produce engaging and effective collateral for print materials, web assets, email promotions, social media platforms, internal presentations and more.

• Manage and prioritize multiple projects from concept to completion.

• Assist the design team in building and producing graphics for any ministry-related projects.

• Collaborate with the Proverbs 31 Ministries web and engagement teams in conceptualizing and building digital experiences that grow lead generation and acquisition.

• Work alongside an in-house photographer helping style and assist during photoshoots.

• Design assets and setup/execute for live events like the annual She Speaks conference, book launch events, etc.

• Delivering effective, aesthetic creative for websites, web pages, product graphics email promotional creative, email templates, social media graphics, and banner ads.

• Ensuring all creative is engaging and impactful, designing within existing style guidelines to ensure and grow Proverbs 31’s visual brand

WHAT YOU’LL BRING

• Personal belief in the mission of Proverbs 31 Ministries

• Bachelor’s degree in Graphic Design preferred 

• 3+ years of design experience

• Proficiency with Adobe Creative Suite: InDesign, Illustrator and Photoshop

• Experience working with Basecamp, Google Docs, Slack and Hubspot preferred

• You have strong creative skills and a portfolio of work which demonstrates your passion for design and typography

• You are both reactive and proactive, you work efficiently and flexibly to deliver results

• You can think in a creative and strategic way and are adept at delivering operationally to ensure tasks are followed through to completion

• You have strong communication skills with a focus on collaborative and efficient problem-solving

PHYSICAL DEMANDS

• Working at a computer station and viewing a computer screen for extended periods of time.

• Sitting or standing for prolonged periods, with opportunities for adjustments to ensure comfort and accessibility.

• Operating a computer, including typing and using a mouse, as well as handling office supplies and documents.

• Reading documents and observing project details. 

• Understanding verbal communication in person, over the phone, and in virtual meetings.

• Occasionally lifting and carrying light objects such as laptops, documents, and presentation materials, typically weighing no more than 20 pounds.

BENEFIT OFFERED

• Health & wellness benefits (medical, dental, vision, FSA, STD, life)

• 401(k) with company matching

• Employee Assistance Program

• Paid time off on a prorated basis

• 14 paid holidays on a prorated basis

• 2 Wellness days

• Paid Parental Leave

• Extended Sick Leave

• Volunteer time off

• Discount on company resources

• Work-life harmony

About US

Proverbs 31 Ministries is a non-denominational, non-profit Christian ministry that seeks to lead women into a personal relationship with Christ. With Proverbs 31:10-31 as a guide, Proverbs 31 Ministries reaches women in the middle of their busy days through free devotions, daily radio messages, speaking events, conferences, resources, online Bible studies, and training in the call to write, speak and lead others. We are real women offering real-life solutions to those striving to maintain life's balance, in spite of today's hectic pace and cultural pull away from godly principles. Wherever a woman may be on her spiritual journey, Proverbs 31 Ministries exists to be a trusted friend who understands the challenges she faces, walks by her side, encouraging her as she walks toward the heart of God.

Analyst, Data Quality

Fully Remote

USA

Full time

Your Opportunity as the Analyst, Data Quality  

Are you passionate about helping an enterprise get the most value out of it’s data?  Are you interested in helping transform culture and processes to make large quantities of data more usable across disciplinary and organizational lines?  Are you interested in increasing overall integrity, accuracy and usability of our third-party data through modern technologies?  If so, we’re seeking someone like you to join our Integrated Analytics team.  As a data quality analyst, you will play a crucial role in supporting and guiding data stewardship and governance processes.

Location: Working Remote USA

In this role you will:

• Collaborate with stakeholders and SMEs throughout the organization to identify opportunities for leveraging data & analytics to drive business outcomes.
• Define and maintain data models to represent core objects of the business and their relationships. Help resolve inconsistencies across business units and drive standardization where possible.
• Review, validate, and enrich Data Catalog to ensure common understanding of data assets and map source data to data warehouse tables.
• Query, manipulate, transform, and validate data across multiple querying environments to ensure cohesion in data structure and utility.
• Partner with the business and technical data stewards to identify, define and maintain data definitions and corresponding metadata across business functions and data domains for business terms, reports, metrics, and key performance indicators (KPIs).
• Design and execute fundamental analytics for maintaining data integrity and quality across datasets.
• Work with data owners and other data stewards to develop and implement data requirements for metric development.
• Serve as a liaison with the business and data/technology teams to apply data standards and processes (e.g., data access, classification, quality, certification, metadata, lifecycle, and retention, etc.).
• Maintain data management processes, data procedures, and data principles.
• Provide business insight for data issues and be liaison between Analytics organization and IS on issue resolution.
• Maintain a high level of competency around data governance tools.
• Coordinate business interests and collaborates with cross-functional data stewards, compliance, product and technology in the development of the data governance and data management solution.
• Ensure data related policies, standards, and procedures are implemented, in compliance, and properly followed.
• Coordinate and advise on the implementation of policies and the development of standards and procedures and escalates issues as they arise.
• Monitor data quality and its impact on business outcomes within your scope.

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

• Bachelor’s Degree
• 2+ years of Data Governance experience in domains such as Information Technology, Data Strategy, Qualitative and Quantitative research methods, Statistics or data analysis
• Ability to apply a thoughtful and analytical approach to identifying and solving data challenges
• Ability to develop business requirements pertaining to data systems, domains, and strategic frameworks
• Ability to define and own the responsibility for managing integrity and accuracy of enterprise data
• Ability to communicate data requirements to support analysis
• Ability to perform multiple projects efficiently and with limited oversight
• Proven ability to coordinate and analyze data and data structures, develop insights, and recommend business strategy changes
• Experience handling and utilizing all levels of data structure (structured, semi-structured, quasi-structured, and unstructured) in day-to-day applications
• Familiarity with a wide array of data types: syndicated POS, panel, survey, media

Additional skills and experience that we think would make someone successful in this role:

• Experience with Data Governance, cataloguing and lineage tools such as Atlan, Informatica, Collibra, data.word etc

Learn more about working at Smucker:

• Our Total Rewards Benefits Program
• Our Thriving Together Philosophy Supporting All Impacted by Our Business
• Our Continued Progress on Inclusion, Diversity and Equity

Senior Data Analyst

Location: Remote (US Only)

Type: Full-time

Workplace: remote

Category: Analytics

Job Description:

Our Mission and Opportunity

Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has a lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child – by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $175 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.

Our Team

We are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban.

We believe that everyone-from our employees to the students, teachers, and administrators we serve- should be given the opportunity to learn and thrive, whatever their background may be. We celebrate ersity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work. From decision making, to how we operate, we ground ourselves in our Leadership Principles every day.

Who You Are

Brightwheel is seeking a Senior Data Analyst to join the Analytics team. We are looking for a world class problem solver and a highly structured thinker that can break down and solve any challenge using data. This person will both answer high priority, targeted business questions to drive growth as well as support day-to-day reporting needed across the business – including Product, Marketing, Sales, Customer Success and more. Additionally, this person will work closely with our Data & Analytics Engineering team on building and improving our operational data sets that power our analytics and operational workflows.

The ideal candidate is someone who has a strong bias towards action, enjoys finding patterns amidst chaos and has repeated, demonstrated success using analytics to drive impact. We are looking for someone who has technical skills to surface insights quickly and the communication skills to translate those insights in a way that persuades action.

What You’ll Do

• Use quantitative data analysis across multiple data sources  to provide insights to help business and product leaders understand critical business questions – including identifying and quantifying the key levers that impact the business
• Identify analyses and key metrics to drive and inform our GTM strategy and track progress against company initiatives
• Report against company initiatives by identifying key metrics and building executive-facing dashboards to track progress across the business, including areas like Marketing, Sales, Product, and Customer Success
• Build scaled analytical solutions for the business partnering closely with Data Engineering to simultaneously ensure sustainable sources in the data warehouse
• Partner closely with your internal customers to intake, prioritize and deliver against new report requests and analysis/business questions
• Collaborate with cross-functional operational teams to drive continuous data discovery and usage

Qualifications, Skills, & Abilities

• 3-4 years experience in analytics, business intelligence, or other relevant technical role, or 1-2 yrs of analyst experience paired with 1-2 years of consulting or other directly relevant experience
• Highly proficient in SQL with working knowledge of optimizing and debugging complex queries (Preferred: ETL experience)
• Proficiency in one or more analytics visualization tools (e.g., Tableau, Sigma).
• Must have experience deriving insights from complex data and dealing with relational databases
• Working knowledge of data engineering principles: understanding how to store, manage, & retrieve large-scale data sets from multiple systems for analysis or operations
• Demonstrated ability to be a trusted & respected business partner to all levels in the organization, and the ability to translate data into clearly actionable next steps for internal teams
• Ownership mindset: Must be able to initiate, prioritize and drive projects to completion with minimal guidance
• Experience with our most relevant tools a plus (dbt, Tableau, Airflow, Salesforce)
• Experience designing A/B tests and interpreting results a plus

Brightwheel is committed to internal pay equity and offers a competitive compensation package, including base salary, equity, and benefits. Our benefits package includes premium medical, dental, and vision benefits, generous paid parental leave, a flexible paid time off policy, a monthly wellness and productivity stipend, and a Learning & Development stipend.

For cash compensation, brightwheel sets standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies.

Multiple factors, including geographic location, candidate experience, and expertise, determine final offer amounts. If you are applying from a different location and have questions about the compensation band for your region, please ask your recruiter.

Brightwheel is committed to creating a erse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Senior Data Scientist

Location: Remote

•  Washington, DC, USA
•  Salary
•  Full Time

Job Description:

Senior Data Scientist (Remote)

Location: Remote

BluePath Labs is a fast-growing research and consulting company committed to solving complex problems for federal, state, and local government clients. We offer a range of professional, scientific, and technology services. Our specific areas of expertise include business consulting, research and data science, and technology integration.

Work Description:

BluePath Labs is looking for a senior data scientist to join our team in building cutting-edge artificial intelligence/machine learning (AI/ML) solutions supporting national security, research and development, energy, and other critical sectors. As a senior member of our technical team, you will have the opportunity to lead projects, identify innovative and feasible solutions using state-of-the-art AI/ML techniques, and collaborate closely with a erse set of colleagues and customers. You will also have a significant impact on building out our data infrastructure, designing methods and tools, and mentoring fellow team members.

Responsibilities:

• Develop, test, and optimize machine learning models and algorithms to solve complex business problems, ensuring high performance and generalizability across erse datasets.
• Design, build, and maintain robust, scalable data pipelines targeting multiple database systems, including PostgreSQL and Elasticsearch. Ensure data is cleaned and tested for quality.
• Build models to extract, structure, and analyze data from unstructured formats such as images, PDFs, Excel files, and raw text, enabling automated data extraction and processing.
• Design and implement NLP models to extract and analyze textual data, including tasks like entity recognition, graph construction, and topic modeling.
• Develop compelling data visualizations and contribute to client-facing reports, effectively communicating analysis results and model performance to both technical and non-technical stakeholders.
• Ensure all data models, analyses, and processes are well-documented, maintain high quality standards, and are reproducible for use by other team members or stakeholders.
• Manage data science projects from scoping through delivery, provide updates to clients and other stakeholders, and manage project resources.
• Mentor junior data scientists and analysts, offering guidance on best practices in data analysis, machine learning, and AI, and fostering a culture of continuous learning and collaboration.
• Keep up to date with the latest advancements in AI and machine learning, incorporating new methodologies, tools, and techniques into existing workflows as appropriate.

Desired Qualifications:

• U.S. Citizenship.
• Ph.D. in data science, computer science, machine learning, mathematics, or a related field.
• 5+ years of data science/machine learning experience with a focus on language-based applications.
• Expertise in deep learning frameworks (e.g., TensorFlow, PyTorch) and NLP, including with transformer architectures and large language models.
• Strong programming skills in Python and proficiency with data manipulation and modeling libraries (e.g., NumPy, Pandas, SciPy, Scikit Learn).
• Database expertise, especially in PostgreSQL and Elasticsearch, with knowledge of large-scale/enterprise data architecture, optimization, and security.
• Experience with cloud-based distributed computing platforms (e.g., Spark, Dask).
• Project management skills, including articulating timelines, goals, and trade-offs to both internal and external stakeholders and manage project resources.
• Ability to work both independently and collaboratively in cross-functional teams.
• Self-motivated and curious, with the ability to identify, evaluate, and implement state-of-the-art machine learning solutions.
• Ability to obtain a DoD Secret clearance.
• Fluency in Mandarin is a plus.

Benefits:

BluePath Labs offers a comprehensive benefits package. Benefits include, but are not limited to: Healthcare Reimbursement, Lifestyle & Wellness Reimbursement, Flexible Spending Account (FSA), Tuition Assistance, 401(k) with company match, and paid time off for vacation / sick leave, in addition to 12 holidays per calendar year.

About BluePath Labs:

BluePath Labs combines mission and business insights with advanced technologies to deliver measurable performance improvements for our clients. BluePath is dedicated to surpassing client expectations by always living by our core values of integrity, professionalism, and resilience. BluePath’s extensive experience in Government, Military, Commercial, and Academic environments is unique among small businesses and a core differentiator of our solutions. Our multidisciplinary background allows us to solve erse and complex problems. Most importantly, we work closely with our clients to frame problems correctly, optimize processes, leverage technologies, and implement enduring solutions. Labs are where ideas are born, experiments occur, and breakthroughs happen. It is the hallmark of BluePath’s culture.

BluePathLabs.com

BluePath Labs is an equal opportunity employer.

Title: Real Time Administrator

Location: Remote, United States

at Vaco LLC (View all jobs)

Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through Managed Services, Data & Analytics, EHR, ERP, Advisory, Virtual Care and Cybersecurity services. Its award-winning industry experts deliver Consulting, Managed Services and Talent Solutions to providers, payers, life sciences and technology organizations.

The firm is currently ranked #1 Best in KLAS: Managed IT Services and has been repeatedly recognized as a top performer by KLAS in multiple categories, including #2 Best in KLAS: Partial IT Outsourcing (renamed Managed IT Services in 2023) and Best in KLAS: Overall IT Services Firm in 2022 and #1 Best in KLAS: Overall IT Services Firm in 2020. For more information, visit pivotpointconsulting.com.

Description:

The Real Time Administrator plays a crucial role in managing real-time data from the call center, ensuring effective communication between clients and internal teams, and supports the delivery of timely insights and solutions to enhance business operations.

Essential Job Functions:

To perform this job successfully, an inidual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.

Duties and Responsibilities:

• Executes workforce management forecasting alongside the leadership team while ensuring agents adhere to their schedules and breaks

• Reforecasts interval and daily transaction volumes (inbound, outbound), handle times, and other production metrics by group and reports on actual vs. forecasted volumes (phone, web, e-mail, chat)

• Proactively monitors calling behaviors, efficiency, and availability of agents and reports deficiencies to Operations Team in real-time

• Analyzes and administers schedule optimizations for the call center, including time off and overtime requests and approves and administers real time exceptions

• Collaborates with CSEM managers to improve data accuracy and the CSP/Command Center management to optimize services

• Supports initiatives and call center management with simulations and modeling and proper escalation procedures

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Reasonable accommodations may be made to enable qualified iniduals with disabilities to perform the essential functions.

Desired Competencies:

• Accountable- Holds self and others accountable to meet commitments

• Communicates Effectively- Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension; active listener to ensure clear understanding

• Resourcefulness- Identifying, securing, and deploying resources effectively and efficiently

• Tech Savvy- Anticipates and adopts innovations in business-building digital and technology applications

Education and Experience:

• Education and experience commensurate with an Associate’s Degree required, focus in Statistics or Mathematics preferred

• At least 2 years’ experience in forecasting, monitoring, and analysis of customer contacts in a call center, real time environment required

• Knowledge of call center technology (e.g. ACD, IVR/IVA, Network Features), reporting automation applications, Outbound Dialer Systems and reporting suites (centralized, multi-media, multi-site), and call center metrics required

• Understanding of VoIP networks, CTI/CRM, Network Call Routing tools and techniques required

• Experience with Nice CXOne platform preferred

• Healthcare industry experience preferred

Location: 100% Remote

Travel Requirements: Less than 5% (almost no travel)

Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position:

Frequent: Sitting, walking, eye/hand/foot coordination and repetitive motion.

Occasional: Standing and bending.

Infrequent: Lifting up to 10 pounds.

Vaco, LLC (“we,” “our,” or “Vaco”) respects your privacy and is committed to providing a transparent notice of our Notice at Collection and Privacy Policy for California Residents. This Notice and Privacy Policy for California Residents applies solely to those who reside in the State of California (“consumers” or “you”). For additional details, click here.

California residents may also access Vaco’s HR Notice at Collection for California Applicants and Employees.

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Senior Data Scientist – Operations Research

Location: Kansas City United States

Job Description:

EquipmentShare is Hiring a Data Scientist (Operations Research).

EquipmentShare is searching for a Sr Data Scientist specializing in Operations Research (OR) to join our team. This position is fully remote.

Primary Responsibilities

Despite having been fundamentally altered by earlier industrial revolutions, the construction industry has hardly budged with the computer revolution. In fact, since 1970, labor productivity in the US construction industry has actually declined, despite it more than doubling in the rest of the economy. This has contributed to housing shortages and the parlous state of infrastructure in some places, and is sanding the gears of carbon reduction efforts.

We think the industry is ripe for change, and we’re pushing the leading edge of that change with our next generation T3 Platform, the OS for Construction. Through T3, we help contractors to coordinate humans and (increasingly smarter) machines to build more effectively.

As a Sr Data Scientist specialized in OR in our small and quickly growing team, you will play a major role in this effort. In particular, you will

• Create and enhance fleet management practices across the company through analytical

techniques

• Develop, from scratch, simulation experiments that lead to implemented optimization

algorithms to solve our complex supply chain problems

• Assist in identifying key KPIs and metrics to measure our company’s supply chain

effectiveness

• Help to identify the highest value next opportunities for OR within a big greenfield space,

work cross-functionally to plan and build, and measure your significant business impact

via experimentation

Why We’re a Better Place to Work

• Competitive compensation packages
• 401 (k) and company match
• Health insurance and medical coverage benefits
• Unlimited paid time off
• Generous paid parental leave
• Volunteering and local charity initiatives that help you nurture and grow the communities you call home
• Stocked breakroom and full kitchen (corporate HQ)
• State of the art onsite gym (corporate HQ)/Gym stipend for remote employees
• Opportunities for career and professional development with conferences, events, seminars, continued education

About You

Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change.

Skills & Qualifications

Minimum Qualifications:

• Graduate degree or equivalent practical experience in statistics, computer science,

applied math, operations research or related field

• 4+ years working on technology-powered products and projects within the OR, supply

chain optimization, or data science roles

• Demonstrated understanding of the techniques and methods of modern algorithm

development

• Strong cross-functional communication skills
• Must be qualified to work in the United States – we are not sponsoring any candidates at

this time

EquipmentShare is committed to a erse and inclusive workplace. EquipmentShare is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

#LI-Remote

Title: Customer Service Representative (Remote in Arizona)

Our Opportunity

Do you have an infectious personality and a desire to engage in meaningful conversations while helping others? If you answered yes, this might be the purr-fect role for you!

Chewy is revolutionizing the pet industry as one of the fastest-growing e-commerce retailers of all time. We are seeking a full-time, motivated Customer Service Representatives to join our award-winning customer service organization.

In this role, you should be comfortable working from home, and you must reside within Arizona. Starting wage is $15.50 / hour with opportunities to learn and further develop your skills while working remotely!

We are not looking for order-takers or script-readers – we’re searching for those who can engage with our customers on the phone, have the ability to think critically in the moment, and have a passion for genuinely helping others. Having a love for pets is an added bonus!

What You’ll Do

• Engage directly with customers who contact us for a variety of topics ranging from helping them shop for their new pet, to finding that perfect chew toy, or even problem-solving when something doesn’t go as planned.
• Research and problem-solve to determine appropriate solutions for customers, think proactively, and set follow-ups as needed to ensure contact resolution.
• Operate with understanding, utilize active listening, patience, empathy, and kindness to customers and Team Members alike.
• Operate with a willingness to learn. We share feedback, we get feedback, and we operate in a culture of being open-minded to grow.
• Engage with teammates, your direct Manager, and other team members across many levels of the organization using virtual collaboration tools such as Zoom, Slack, and webcams to contribute to an infectious customer-centric culture of collaboration.

What You’ll Need

• 2 years of customer service experience
• Demonstrate excellent communication skills (written, verbal, and listening) in a written assessment
• Ability to multi-task (e.g., maintain a conversation on the phone while navigating on the computer and taking notes) and perform well in a fast-paced environment
• Proficiency in using computers, both for data entry, as well as for rapid navigation through systems and the internet to search for information to help support our customers
• Ability to adapt to change with the business needs of the company
• Flexibility to shift schedule and work overtime as needed by the business unit
• Must bring proven ability to maintain confidentiality and secure sensitive information
• High school diploma or equivalent
• Must be able to pass a background check

Technical Requirements

• Work area must be large enough to accommodate computer monitors and be free from distractions, including any background noise that impacts the customer experience.
• Work area acceptable for webcam use.
• Have a reliable wired, high-speed internet and broadband connection (30 Mbps+ download speed/ 10Mbps+ upload speed (You can test your internet speed at speedtest.net or by contacting your service provider.) Applicants must meet and show this requirement.
• You provide high-speed internet. We will provide everything else (computer, monitor, keyboard, mouse, headset, webcam).
• Phone line not required. You must have a cell phone or tablet that can be used for two-factor authentication through Okta Verify. Options for two-factor authentication include:
• A smartphone or tablet on which the Okta mobile app can be downloaded.
• A cell phone that can receive SMS messages and phone calls.

Why Chewy Customer Service?

It’s not just about us. It is also about what you get. That’s why in Chewy Customer Service, you are empowered to become your best.

• YOU BELONG: Chewy is a place where you can be your authentic self. Our pet parents and partners are from everywhere–different places and different walks of life. It is what makes them unique. Likewise, Chewtopians are empowered to bring their perspectives to deliver on our mission!
• YOU CAN GROW: Our culture is for those who thrive on delivering results and becoming your best – no matter your role or location.
• YOU CAN MAKE A DIFFERENCE: You are encouraged to be curious, ask questions, bring ideas forward, and act like an owner in everything that you do.
• YOU WILL GET SUPPORT: When you join Chewy Customer Service, you will have ongoing training and development, resources, and opportunities to become your best.
• YOU WILL GET REWARDED: Chewy has you covered when it comes to competitive wages, medical & dental insurance, 401k, plus more! Of course, the biggest perk is the ability to work together with other smart, driven, and passionate Chewtopians who are making an impact each day.

Title: Product Support Specialist – Americas

Location: Sao Paulo / Argentina / Bogotá / Costa Rica / Florianópolis / Mexico City / Rio de Janeiro / Santo Domingo

Type: Full-time

Workplace: remote

Category: Support

Job Description:

Our Mission

Swapcard is the leading AI-powered event platform designed to drive revenue growth and foster meaningful connections at in-person and hybrid events. We recognize the importance of teamwork in successful events; that’s why Swapcard is fueled by a team of innovators who are passionate about helping organizers build future-proof events.

Our Vision

At Swapcard, we believe in the power of meaningful connections. This belief fuels our commitment to pioneering modern solutions that empower organizers to create engaging event experiences.

Guided by our commitment to excellence and collaboration, we aim to redefine the landscape of event technology, setting new standards for engagement, accessibility, and impact.

Our Beliefs

At Swapcard, ersity is at the core of our success. With 42 nationalities represented among our 180+ team members, we champion ersity as a catalyst for creativity, collaboration, and unparalleled innovation.

We believe that by embracing a multitude of backgrounds, cultures, and viewpoints, we can truly understand and cater to the needs of our global community of event organizers and participants.

Our full remote opportunities empower our team to thrive, no matter where they are in the world, fostering a culture of flexibility and inclusion.

The Technical Support team is responsible for educating and empowering Swapcard customers on a global level. Our job starts even before they become our customers: as soon as they visit Swapcard’s website, we are there to guide them through conversations every step of the way to ensure they get the most value out of our product.

This team is the right fit is for everyone who loves autonomous problem-solving and troubleshooting, with the end goal of empowering our customers’ to reach their objectives, maximize their experience with our platform and address any challenges with our product.

This is not a springboard into other areas or jobs at Swapcard, but this is a great role for those who are looking to be part of our support team for a while and who are excited about growing alongside Swapcard. We also want people that have an eye for improvement and efficiency, someone who wants to work at a place where they’re encouraged to bring ideas and feedback to the table on how things could be better for our team and/or our customers.

Missions and Scope

• • Communicating efficiently and effectively with our customers – we use Intercom conversations to do most of our support, but you’ll also be talking to customers via video calls every now and then (webinars etc.)
  • Owning customer communications and issues from initial contact until resolution, or escalation to the appropriate SME when needed
  • Becoming an encyclopedia of knowledge about how Swapcard works and what it is capable of for all user types and plans
  • Being the one responsible, along with the Success team, to ensure that all customers have a great experience with our platform – a crucial part of the role is ensuring we make Swapcard as intuitive, reliable, bug-free and fast as possible
  • Working directly with Product teams to identify current issues and, synthesizing the erse feedback you hear from our customers, offer informed opinions on potential solutions
  • Continuously identify Help Center content gaps and record knowledge

What do we look for :

• • Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful! Imposter syndrome is common, but we’d love to hear from you. So please don’t hesitate to apply, even if you don’t tick every box on this page!
  • Previous experience working in a troubleshooting environment
  • 1-2 years of technical support experience
  • Solid understanding of tech fundamentals + modern day tools (Slack, Notion, Intercom, JIRA, Gainsight.
  • Understanding of web technologies and concepts (HTML, CSS, JavaScript, APIs, etc.)
  • Ability to troubleshoot and utilize resources to answer questions on baseline topics
  • Strong customer focus (excels at + enjoys helping customers)
  • Ability to take on + action feedback
  • Strong communication skills (ability to question, clarify, empathize, use appropriate tone + language, personable)
  • Excitement for a support environment that is constantly experimenting with workflows and automation to drive efficiency
  • Strong problem solving skills (ability to think critically and learn on-the-fly)
  • Demonstrated success working with Key Performance Indicators (KPIs) or other metrics/quotas

Swapcard’s Interview process

Our thorough interview process aims to identify exceptional talent to advance our mission while offering you a chance to explore your career potential at Swapcard.

1. Screening Interview with a recruiter from our people team.

2. A remote exercise to demonstrate and assess your skills.

3. Manager review with your future reporting manager

4. Leadership review with one of our department leaders

5. Reference check conducted by our people team

6. Offer

Swapcard’s Values

Curious: We ask questions and try new things. We embrace new experiences and love to learn from others. We are curious about what something is and WHY something is.

Open-minded: We welcome change as well as ideas and feedback from others. We welcome people as they are and learn from each other’s personal and professional experiences.

Human: No masking who we are. Empathy encourages a down-to-earth environment where we all feel comfortable and free to be human. Creating bonds makes it easier to share ideas, give feedback, and ask for help.

Resilient: Our challenges in life have only made us stronger and wiser. We prefer the term “experiment” over “failure” because we always keep trying. We are solution-oriented and find innovative approaches to succeed.

Ambitious: Nothing is impossible. We’re always striving to get better, seize opportunities, and reach the top. We are encouraged to dream big and believe in ourselves.

Benefits & Reasons to Join Swapcard

– International team with 40+ nationalities (more on the way!)

– Remote-first policy with headquarters in Paris

– Thriving startup with career growth opportunities

– Open-minded culture that appreciates differences

– Feedback-driven, supportive & curious team with a DIY mindset

– Generous Paid Time Off to ensure you have time for what matters most

– Remote perks designed to optimize your working experience

– In-person social gatherings to celebrate our achievements

– 100% of your health insurance contribution paid by Swapcard

– Work-from-home budget (one-off contribution for equipment in addition to your initial equipment setup)

– Co-working space budget to support remote work in professional environments

– Learning budget to help you develop new and existing skills

– Mental health care initiatives to support your well-being

Director of Consumer Product

Location: Remote Remote US

Type: Full-time

Workplace: Fully remote

Job Description:

Who We Are

Renew Home is on a mission to change how we power the world by making it easier for customers to save energy and money at home as part of the largest residential virtual power plant in North America.

We partner with industry-leading brands to better manage residential energy for users by prioritizing efficiency, savings, and comfort — and cleaner energy for everyone.

We are an Equal Opportunity employer striving to create a erse, equitable, and inclusive work environment where everyone feels that they have a voice that is heard.

Role Summary

• Renew Home is looking for a Director of Consumer Product to join the team and lead product development efforts to help revolutionize the home energy experience for residential consumers, helping them unlock savings and impact.
• This product leader will define, build out, and lead the team in development and execution of the roadmap for our consumer product offerings.
• This role will report directly to the Chief Product Officer.

• This is an exciting time for Renew Home. You should apply if the following define you:
  • Ability to look into an ambiguous opportunity space and start running without day-to-day direction.
  • Ability to prioritize in a data and insight driven way that helps to align the broader organization to ensure clear focus. This includes forming strong opinions that you will change as the data changes.
  • A desire to build the next generation of energy services products that delight customers and deliver what the industry needs.
  • You are energized by deeply understanding consumer needs and you have experience turning these insights into a roadmap and launched/landed products.

What You Will Do

• Identify the challenges and opportunities emerging as energy management in the home rapidly evolves, finding ways to deliver customers the help and insights they need to effortlessly save and increase their impact.
• Translate that deep customer insight into a vision for Renew Home’s future consumer product experiences.
• Lead a cross-functional team of engineers, designers, product marketers, and business development and sales leads to distill that vision into Renew Home’s product roadmap.
• Align resources across the organization to execute against the roadmap.
• Launch and land consumer features that help bring energy management to life as part of the virtual power plant era in the US.
• Work closely with the Renew Home growth team to prioritize the highest priority opportunities to expand our VPP for customers and partners.

Requirements

• 7+ years of Product Management experience.
• Experience with B2C products and features that simplify complex data and insights to help guide action in home energy, health, finance, or similar field.
• Clear ability to lead cross-functional teams across engineering, design, marketing, partnerships, etc.
• Proven track record of successful product launches and landings of large scale software services that reach millions of customers.
• Experience managing B2C product discovery, roadmaps, and execution.
• Bonuses:
  • Experience specifically with home services.
  • Experience with the intersection of consumer hardware and software services.
  • Experiences working with technical, algo-driven products.

Benefits

What You’ll Get

• • A competitive salary based on experience. The base salary for this role is $200k-$235k.
  • Fully remote work environment with home office set-up allowance.
  • Company perks include unlimited vacation (which our C-level team actively encourages everyone to take!), parental leave, and corporate values of working sustainably and putting families first.
  • Competitive benefits package that includes a full suite of wellness benefits and equity.
  • 401(k) matching.
  • Opportunity to work with amazing people who are passionate about halting climate change, thriving in a fully-remote work environment, and learning and growing every day.

Not eligible for visa sponsorship.

EQUAL OPPORTUNITY EMPLOYER

Iniduals seeking employment at Renew Home are considered without regard to race, color, religious creed, sex, gender identification, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Manager, Product Development

Location: Remote United States

Job Description:

You Belong at Greenway

Bring your best and truest self. We celebrate what makes us different and what brings us all together. At Greenway Health, we are committed to an inclusive environment and a culture of belonging as we pursue our purpose of healthier communities, successful providers, and empowered patients. We are united in our goal to build the future of healthcare technology. Join us!

The Manager of Product Development is responsible for shepherding a product through the software development process. This involves proactively identifying and resolving issues as well as improvement opportunities. In addition, this role will lead product development teams and establish and implement best practices and standards related to engineering processes through all phases of the software development life cycle.

Essential Duties & Responsibilities

• Provides guidance and review on product design, with an eye toward user experience and product maturity.
• Provides leadership, vision, and strategy to ensure that the development teams’ daily operations align with the business’s present and long-term goals.
• Coordinates with other teams, disciplines, and stakeholders to meet project requirements and deliverables. Capable of coordinating development efforts with vendors, contractors, and international team members.
• Develops/enhances architectural design frameworks to ensure high-quality information systems are delivered expeditiously and aligned with business objectives.
• Manages technically-focused scrum teams potentially across multiple locations across the globe.
• Understands and guides cross-functional activities around design, engineering, Quality Assurance, and Development Operations.

Education and Experience

• Bachelor’s Degree in computer science or related field required.
• Master’s Degree preferred
• At least five (5) years of software development experience, including complex whole life cycle software development management experience utilizing agile practices.
• Three (3)+ years of experience in software product development or software product management.
• One (1)+ years experience in leading scrum teams, preferred.
• Experience leading technology direction preferred.
• Experience with .Net, SQL, and AWS (ECS, S3, SQS, DynamoDB, DocumentDB, Aurora)
• Experience in building solid business plans which include appropriate ROI and related business analysis and justification. Must be proficient in delivering and selling that vision through all levels of management within the organization.

Skills, Knowledge, and Abilities

• Strategic thinker and proven leader/team player with incredibly strong communication and collaboration skills
• Passionate client champion with proven success in producing innovative products, services, and supporting processes directly focused on the improvement of bottom-line results
• Proven skill in understanding market and technology trends and customer needs and developing product strategy, and aligning product plans built directly from customer input
• Acts as an agent of change for the team and organization at large
• Ability to determine clear prioritization and appropriate trade-offs regarding product roadmap candidates as well as resourcing and timing
• Ability to directly and successfully lead, mentor, and develop a talented team of high-performing iniduals in a fast-paced environment
• Proficient in MS Office applications; VersionOne, TFS, and Jira experience is a plus

Work Environment/Physical Demands

• While at work, this position is primarily a sedentary job and requires that the associate can work in an environment where they will consistently be seated for the majority of the workday
• This role requires that one can sit and regularly type on a keyboard the majority of the workday
• This position requires the ability to observe a computer screen for long periods of time to observe their own and others’ work, as well as incoming and outgoing communications via the computer and/or mobile devices
• The role necessitates the ability to listen and speak clearly to customers and other associates

Here’s what we can offer you in exchange for your amazing work:

• Competitive pay
• Medical, dental and vision benefits
• Matching 401(k)
• Generous paid time-off programs
• Education reimbursement
• Growth potential for your career
• Corporate discounts

At Greenway, we strive to imagine, empower, engage, and inspire. Join us!

To learn more about Greenway, take a video tour of our office, and meet our employees, visit us at www.GreenwayHealth.com/careers.

Disclaimer: This Job Summary indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Greenway Health, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, gender, national origin, sexual orientation, disability, or veteran status.

While this position is primarily remote, please note that if you reside within a 26-mile radius of our corporate office, you will be required to work in a hybrid capacity. This means you will be expected to work on-site at the corporate office for part of the week and remotely for the remainder. This hybrid arrangement is designed to foster team collaboration and engagement. Our corporate office is located at 4301 Boy Scout Blvd, Tampa, FL 33607. Please consider your proximity to this location when applying.

If you are a Colorado resident, please email us at [email protected] to receive compensation and benefits information for this role. Please include the Job ID in the subject line of the email.

#LI-REMOTE

Associate Product Manager

Location: Canada – Toronto

Category: 704-R&D Comm PM

Job Description:

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Associate Product Manager, Vault CRM Campaign Manager, is a critical position responsible for understanding the global Marketing Automation commercial landscape. You will be responsible for communicating the roadmap to internal and external customers, while working closely with the engineering team to bring your vision to life, as you jointly develop a world-class solution. In this role, you will have the opportunity to work with a team of life sciences industry and technology A-players, who, together, are bringing the next generation of commercial solutions to the life sciences industry.

The ideal candidate blends traditional inbound product management skills, in-depth understanding of life sciences business processes, technology, and challenges, as well as a passion for solving complex design problems with elegant, inventive solutions.

What You’ll Do

• Help define product priorities and roadmap by collecting and synthesizing input from customers, partners, executives, market owners, sales, services, and engineering
• Be the voice of the customer and work collaboratively with product development teams to design and deliver product capabilities that meet customer/market requirements
• Evangelize products and become the subject matter expert for internal audiences, external customers, and market-facing communications
• Collaborate with other departments (e.g. UX, engineering, QA, operations, etc.) to manage resources, timelines, and conflicts
• Ultimately you are responsible for creating features that are built, delivered with quality, and delight customers

Requirements

• Experience using configurable SaaS solutions
• Experience writing detailed documents and prioritizing tasks
• Track record of effectively collaborating with others to deliver on a project or task
• Ability to understand and communicate architectural requirements, preferences, and limitations
• Experience interacting with customers, development, and consulting teams, both local and remote
• Ability to work independently in a dynamic environment, with little direct supervision
• Strong communication skills: written, verbal, and formal presentation
• A strong sense of professional ethics

Nice to Have

• Experience with commercial aspects of the Life Sciences industry, including Inside Sales or Field Sales or Field Medical teams and their respective processes
• Prior work in software development, or computer science degree

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• PTO and company-paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $75,000 – $120,000 CAD
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each inidual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].

Time zones: CHAST (UTC +12:45), LHST (UTC +10:30), AEST (UTC +10), ACST (UTC +9:30), ACWST (UTC +8:45)

**Platform Engineer - Remote (APAC)

Description:

Hi! We're amazee.io, a developer-first open source application delivery and hosting platform that delivers unmatched flexibility, up to 99.99% uptime, backed by exceptional support. Our platform simplifies developers' lives and jobs, minimizing the stress of managing infrastructure or operations. amazee.io supports organizations across the globe to accelerate their cloud and container adoption, along with providing easily managed Kubernetes for developer teams.

We're looking for a Platform Engineer to join our global and fully remote team!

As a Platform Engineer with amazee.io you'll be supporting our mission by engineering, managing and maintaining our hosting platform and infrastructure, allowing secure and scalable hosting for our clients worldwide. You'll be looking for continuous improvement to the platform and undertaking the roll out of new features and releases to keep us at the cutting edge of what we do.

If this feels like the role for you, come and join a team committed to providing flexible solutions in an open, transparent, international work environment.

Work location:

This is a fully remote position, however we do require you to be based in an APAC Time Zone (UTC +8 to UTC +12)

**What you'll do:

**

• Platform management and documentation: Design, deploy, and manage cloud infrastructure. Implementing automations, setting up monitoring solutions, and all that is required to ensure a stable hosting environment. Then make sure it’s all documented well, good documentation makes our work lives easier and happier!
• Kubernetes operations: Design, deploy and operate scalable and resilient Kubernetes clusters.
• Optimization: Optimize cloud infrastructure for performance and efficiency. Monitor resources, identify opportunities for improvement, and manage costs and work effectively, finding ways to work smarter rather than harder.
• Security and compliance: Monitor and address platform security vulnerabilities, applying patches and updates as necessary, and be proactive in spotting areas of concern or potential threats.
• Collaboration and innovation: Work closely internal and with client engineering teams to understand application requirements, test out new ideas and features, and deep ing into engineering and architecture topics, continually look to innovate and solve problems.

**What you'll bring:

**

• Production experience working with Kubernetes
• Knowledge in building and enhancing infrastructure with Terraform
• Experience developing operators and automations with Golang
• Ability to write testable code and help to make sure implemented changes don’t break existing functionality
• Comfort working with different cloud providers (AWS, GCP, Azure)
• Comfort communicating and documenting in English 
• Willingness to share on-call duties with the team

amazee.io is dedicated to providing a work environment of trust, transparency, and inclusion for everyone. We are heavily committed as an Equal Opportunity Employer, striving to maintain a work environment where we can all feel comfortable, valued, included, and free to achieve our best.

As a fully remote company we also offer flexibility when it comes to working hours and location, helping you to manage personal circumstances and work/life harmony. Here's some other things you can expect.

**What we’ll bring:

**

• A fully distributed team of creative colleagues in a flat, open and transparent organization. - Meet the team, read ourhandbook, or check out what our team has to say about working at amazee.io onComparably!
• Flexible working hours and fully remote working 
• 5 paid days-off a year for conference attendance or education-related commitments 
• An annual education benefit of 2,200 AUD or equivalent for professional development
• An annual well-being benefit of 750 AUD or equivalent for your physical or mental health
• A connectivity benefit of 150 AUD or equivalent a month towards internet/data costs
• Your own tech budget with the freedom to choose your setup
• Take the amazee.io Quest! - After 3 years working with us, you'll get 3 weeks paid off work to undertake a meaningful personal goal, or undertake a bucket-list challenge

So what's next?:

Apply! Send us your CV and cover letter showing who you are, your technical skills, and anything else you think we should know!

We are inviting experienced bug hunters and software testers to participate in our Bug Bounty Program, focused on identifying and reporting issues across our e-commerce platforms, primarily built on Shopify.

Your expertise will play a critical role in ensuring the integrity and smooth operation of our websites. We are offering rewards ranging from $50 to $100 for each verified bug that directly impacts functionality, user experience, or performance.

We are particularly interested in issues related to site performance, checkout process, and product displays. Detailed and well-documented reports will be rewarded accordingly.

If you have a sharp eye for detail and a proven track record in e-commerce or Shopify-based platforms, we encourage you to join our program and contribute to maintaining the highest standards of our sites.

Time zones: GMT (UTC +0), CET (UTC +1), EET (UTC +2)

As a MSSQL Database Administrator at Paymentology, you'll play a crucial role in ensuring the integrity and performance of our mission-critical databases. Your duties will include monitoring database performance, troubleshooting issues, implementing security measures, and planning for database growth and scalability.

What you get to do:

• Partner with our development team to design and optimize database schemas, as well as configure SQL Server databases
• Handle all database administration tasks and enhance database performance
• Ensure the integrity and availability of our critical data through end-to-end backup, recovery, replication, and disaster recovery strategies
• Safeguard our sensitive data by managing security, user access, encryption, and optimizing our database security protocols
• Proactively monitor database performance and troubleshoot issues using advanced monitoring tools and processes
• Be available for on-call support as required to address database emergencies and critical issues
• Streamline operations by developing automated scripts to handle database maintenance and repetitive tasks
• Manage database migrations, including cluster upgrades, version migrations, and transitions to cloud-based services such as AWS

What it takes to succeed:

• Bachelor's degree in Computer Science, IT, or a related technical field
• 5-7 years of hands-on experience working as a SQL Server database administrator
• Proficient in scripting languages like PowerShell and Python to automate database maintenance
• Knowledge of tools like GitHub and Terraform
• Proven experience architecting, planning, and implementing database migrations, especially to cloud platforms like AWS or Azure
• Familiarity with Redis and PostgreSQL is preferred
• Committed to continuous learning and professional development

Let’s also not forget languages (not the programming kind); While you will work with colleagues located throughout the world, English is our company language so it's important that you be able to communicate at a fluent level, in both spoken and written form.

As a key member of our technical team, you will be expected to maintain high availability and be ready to address critical incidents, ensuring the continuous performance of our systems. This includes being part of an on-call schedule to support 24/7 operations.

What you can look forward to:

At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a erse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.

Time zones: GMT (UTC +0), MSK (UTC +3), CEST (UTC +2), BST (UTC +1)

**Platform Engineer - Remote (EMEA)

**

Description:

Hi! We're amazee.io, a developer-first open source application delivery and hosting platform that delivers unmatched flexibility, up to 99.99% uptime, backed by exceptional support. Our platform simplifies developers' lives and jobs, minimizing the stress of managing infrastructure or operations. amazee.io supports organizations across the globe to accelerate their cloud and container adoption, along with providing easily managed Kubernetes for developer teams.

We're looking for a Platform Engineer to join our global and fully remote team!

As a Platform Engineer with amazee.io you'll be supporting our mission by engineering, managing and maintaining our infrastructure, allowing secure and scalable hosting for our clients worldwide. You'll be looking for continuous improvement to the platform and undertaking the roll out of new features to keep us at the cutting edge of what we do.

If this feels like the role for you, come and join a team committed to providing flexible solutions in an open, transparent, international work environment.

Work location:

This is a fully remote position, however we do require you to be based in an EMEA Time Zone (UTC 0 to UTC +3) to ensure coverage of regular on-call shifts

What you'll do:

• Platform management and documentation: Design, deploy, and manage cloud infrastructure. Implementing automations, setting up monitoring solutions, and all that is required to ensure a stable hosting environment. Then make sure it’s all documented well, good documentation makes our work lives easier and happier!

• Kubernetes operations: Design, deploy and operate scalable and resilient Kubernetes clusters.

• Optimization: Optimize cloud infrastructure for performance and efficiency. Monitor resources, identify opportunities for improvement, and manage costs and work effectively, finding ways to work smarter rather than harder.

• Security and compliance: Monitor and address platform security vulnerabilities, applying patches and updates as necessary, and be proactive in spotting areas of concern or potential threats.

• Collaboration and innovation: Work closely internal and with client engineering teams to understand application requirements, test out new ideas and features, and deep ing into engineering and architecture topics, continually look to innovate and solve problems.

What you'll bring:

• Production experience operating Kubernetes clusters
• Knowledge building and enhancing infrastructure with Terraform
• Experience developing software with Go
• Comfort working with different cloud providers (AWS, GCP, Azure)
• Comfort communicating and documenting in English
• Willingness to share on-call duties with the team incl. weekend rota (day time hours only)

amazee.io is dedicated to providing a work environment of trust, transparency, and inclusion for everyone. We are heavily committed as an Equal Opportunity Employer, striving to maintain a work environment where we can all feel comfortable, valued, and free to achieve our best.

As a fully remote company we also offer flexibility when it comes to working hours and location, helping you to manage personal circumstances and work/life harmony. Here's some other things you can expect.

What we’ll bring:

• A fully distributed team of creative colleagues in a flat, open and transparent organization. - Meet the team, read our handbook, or check out what our team has to say about working at amazee.io on Comparably!
• Flexible working hours and fully remote working 
• Flexitime (time off in lieu if over hours are worked)
• Annual Employee budgets to support Health & Wellbeing, Tech or Workstation upgrades, and further education or conference attendance
• Your own tech budget with the freedom to choose your setup

**So what's next?

Apply! Send us your CV and cover letter showing who you are, your technical skills, and anything else you think we should know.

Time zones: ART (UTC -3), UTC -4, UTC -3, UTC -2, SBT (UTC +11), GMT (UTC +0), MSK (UTC +3), AST (UTC -4), NST (UTC -3:30), CEST (UTC +2), BST (UTC +1), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)

We are looking for an experienced Site Reliability Engineer to help us scale, maintain and monitor our suite of products used daily by hundreds of thousands of people around the world.

The salary for this position is €80,000 annually.

You can work **from anywhere in the world as long as your main location is between UTC-4 and UTC+8:00.

**

We are a global team of 130+ awesome people working from over 40 countries around the globe. We hire globally, you work locally—in the heart of London, a beach outside of Río de Janeiro, or a quiet village near Florence, the choice is yours. Every few months we travel to meet up somewhere in the world and spend some quality time together. We place a huge amount of trust in our people, and we measure the outcomes rather than the work itself. Our values fuel our results.

**

As part of the SRE team, you will help us to enable the engineering teams to deliver the services that provide our suite of SaaS products. You will work closely with other Backend and Frontend engineers using and developing tools for deploying, scaling and monitoring systems.

The main technologies you will be working with are Terraform, Ansible, Kubernetes, Grafana Stack, PostgreSQL and Google Cloud Infrastructure.**Our team meetings are scheduled between 11:00 and 16:00 UTC.** Your availability and commitment to participate in these sessions are essential for effective collaboration and team alignment.

Your main responsibilities will be:

• Design and deploy solutions on the cloud, optimising for cost, performance and security
• Create and maintain service delivery tools
• Extend monitoring and logging solutions
• Respond to major incidents, fixing and improving the systems

**

We would love to hear from you if you are passionate about technology and enjoy monitoring, automating and creating/maintaining tools.

In particular, we are looking for:

• Professional experience managing Cloud Platforms like GCP, AWS or Azure
• In-depth knowledge and experience with Kubernetes
• Proficiency on tools like: Terraform, Ansible, Github Actions
• Expertise with observability tools like Grafana, Prometheus and/or Loki
• Strong Systems Engineering and Security background
• Collaboration, communication, and ownership
• Proficiency in the English language, both written and verbal, is required for success in a remote and largely asynchronous work environment

**

• Freedom to choose when and how much you work - we only measure results
• 24 days of paid time off a year, plus your local holidays
• In-person meetups for team-building (expenses covered)
• 4-6 weeks paid sabbatical (depending on the tenure)
• Laptop budget up to €2,500 and it renews every 3 years
• €2,000 budget to set up your home office, and additional €300 every year after 3 years of tenure
• €3000 per year for co-working space membership and/or internet service at home
• €4,000 per year contribution to use for training, workshops, and conferences
• €2,000 per year contribution for any equipment or services to improve and/or maintain your physical and mental health
• Support for buying tools you need for doing your best work (even eyeglasses if you need a new pair)

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

DevOps Lead

About

Our client is a blockchain company that simplifies data verification and web3 integration for traditional businesses. They build user-friendly products where blockchain is abstracted away from the user, aid in creating blockchain-based loyalty programs, and offer a comprehensive platform for project launch, including a wallet and marketplace. They specialize in secure and private on-chain data storage. 

Job Description

As a DevOps Lead Engineer you will both lead the development of internal or client projects, develop new features across the stack as well as deploy and monitor the live applications. 

Responsibilities

● Take ownership of internal or client projects. 

● Define product requirements together with internal stakeholders of clients 

● Develop and discuss technical concepts and architecture for new of features 

● Develop and adapt frontend features 

● Develop and adapt backend APIs 

● Develop and adapt the database models 

● Automate the deployment of the applications using Terraform 

● Deploy, configure and monitor applications of GCP, Azure and AWS 

● Work closely with the CTO and VP of Engineering and influence technical decisions 

Qualifications

• At least 8 years of professional development experience.
• At least 3+ years of experience in blockchain industry
• Experience with automating and deploying infrastructure on GCP, AWS or Azure
• Proficiency in relational databases, specifically PostgreSQL 
• A track record of successfully shipping products to production 

● Proficiency in TypeScript, Node.js, and React.js, preferably NextJS 

● Preferably experience with Prisma.js and PostgreSQL 

● Preferably knowledge of smart contracts and/or blockchain APIs, such as Alchemy 

● Preferably experience with mobile apps development using React Native 

● Ability to define a scalable and efficient architecture for complex web applications 

● Ability to strike a good balance between speed of development and maintaining an easily maintainable and extensible code base

**Who We Are

Float is the world’s leading software for teams to plan their time. Launched in 2012, we’ve grown every year since, and remain proudly independent, self-funded and profitable. As a certified B Corporation, we’re committed to making a positive contribution to our team, customers, the environment, and the remote community. We’re a team of 50 working 100% remotely who believe in living our Best Work Life. You’ll. partner with team members globally, including Australia, Mexico, Italy, Nigeria, Canada, and the USA. Hear what our team has to say by browsing our blog, or reading our Glassdoor reviews. Check out what our customers think of Float from our G2 reviews.

We’re on a scale up journey, and we’re seeking people who thrive in this stage, given the autonomy, and the opportunity, to do the best work of their career.

**Why We’re Hiring For This Role

The role of Site Reliability Engineers at Float is to increase the autonomy of the product and engineering teams by growing their capabilities to focus on solving problems. SRE makes sure our engineers get scalable infrastructure to build software on top of, making sure pipelines from idea to customer run smoothly and are easily built upon, and we also deal with broad areas of security around our network and defining internal security policy and practices.

Our goals for the Engineering team are to increase the pace with which they deliver improvements for our customers, provide an increasingly sophisticated and reliable service from our teams, and mitigate external threats as we grow.

You will help us tackle those problems by increasing reliability of our services to support larger clients joining Float, and increasing the robust security systems we’ve implemented to continue protecting our growing customer base.

Chris Nash, our Team Lead (SRE & QA), explains the important role you will play within our SRE team. Watch this video.

You’ll be working asynchronously with a bright, dedicated team from across the globe, with a strong focus on taking complex problems and creating solutions that feel simple and intuitive for our customers.

**What You’ll Be Responsible For

Early on, you’ll jump right into:

• Continuing to support the regular maintenance of all the engineering systems supporting Float’s customers
• Identifying areas requiring support to scale
• Identifying areas for improving service resilience, ultimately delivering the ability to be resilient within the product and engineering teams themselves
• Optimizing our monitoring and observability stack, building on the knowledge to create a standard set of tools and configurations for the product and engineering teams
• Understanding Float’s SLOs in context, and building out SLO patterns and procedures for product and engineering teams

Once you are settled, we expect that you will jump into the following projects:

• Building a repeatable and trustworthy disaster recovery program using chaos engineering techniques
• Migrating all of our deployment configurations to a global single source of truth
• Expanding Float’s infrastructure across multiple regions to create a global network

**What You’ll Need To Be Successful

We want you to love your work and believe that these skills will allow you to succeed in the role.

Applying these skills requires:

• An excellent understanding of how SRE operates as an enabling team
• A very good understanding of Service Level Objectives
• Working experience with Terraform, Bash, and a go-to language which ideally would be one of PHP, NodeJS, Python
• Experience with Kubernetes and GCP would be highly valued

As a fully remote team, we’re looking for someone comfortable with asynchronous communication as the default, which means you have previous remote experience and are comfortable using tools like Slack, Loom, and Linear to communicate as needed. Don’t worry—you will have significant deep work time since we have very few meetings.

**Why Join Us

Pay for this role is US $161,475 (Level 3). Here’s a blog post with more information on how we determine our salaries.

We’re a global async remote company with a erse team of people from all over the world who share a common belief in living our best work life. We believe deeply in the idea of transparency and share our Float Handbook publicly so potential new team members can see first hand our perks & benefits as well as our ways of working. If you feel like you can thrive at Float to do your best work, we would love to hear from you.

**Hiring Process For This Role

You’ll find a lot of useful information about our interview process and what it’s like to join our global team on the Float careers page. The hiring process for this role looks like this:

• Initial First Meet (20 min): You'll meet with Julia Fulton, Talent Manager, to discuss your interest in the role and review your questions about working at Float.
• Take-Home Assignment: Candidates that move forward will be invited to complete a technical assignment for the engineering team to review. This is a 4-hour assignment. Candidates will receive high-level feedback from the hiring team and those that move forward will proceed to the technical interview stage to discuss results further in more detail.
• Manager Interview (45 min): You’ll meet with Chris Nash (Team Lead, SRE & QA) and Colin Ross (Director of Engineering) to discuss more about your technical experience. This will be a great opportunity for you to ask any questions and talk about goals for the role.
• Co-Worker Interview (30 min): You’ll meet with Roberto Menezes (Senior Staff Engineer) and Bogdan Frunza (SRE), to e deeper into your skills and experience.
• Founder Interview (30 min): You’ll meet with Glenn, Float’s CEO, to get to know you and see if you have potential to be a great addition to the team.

Note: Industry research shows that women and those in traditionally underrepresented groups generally don’t apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don’t check 100% of the boxes—that’s okay—we encourage you to apply anyway and highlight what you can bring to the table.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3

The Company

SimplyAnalytics is a powerful spatial analytics and data visualization application used by thousands of business, marketing, and social science researchers in the United States and Canada. It comes pre-packaged with 200,000+ data variables and allows our users to create maps, charts, tabular reports, and crosstabs. We are passionate about creating outstanding software, and we believe in test driven development, continuous integration, and code review.

As a smaller company, everyone has an important role to play. At SimplyAnalytics, you are not just another cog in the wheel, you are an integral member of our team. You will be working on valuable features and making key decisions that directly impact the application and our users. In addition, we provide an excellent work-life balance, with 100% remote work, 20 personal days off, flexible work hours, a collaborative work environment, and quarterly “professional development days” to explore and share your interests with the rest of the team.

The Role

We’re looking for a Senior Linux AWS DevOps Engineer to monitor, manage, and improve our AWS environment.

This is a 100% remote position. Our employees can live and work anywhere in Canada, the United States, Mexico, Central America, or South America. This is a full-time salaried position. When applying, please include a cover letter.

Responsibilities

• Standard Linux systems administration tasks (performance tuning, back-up and recovery, monitoring, troubleshooting, installations, patches and upgrades, security, automation)
• AWS specific tasks (EC2, S3, RDS, VPC, ECS, IAM, cost management, etc.)
• Management of our backup and disaster recovery system (AWS Backup, EBS Lifecycle Manager, S3 Lifecycle policies)
• PostgreSQL database and cluster management
• Management of remote access for our distributed team
• Some on-call/after hours work required as-needed for emergencies, upgrades, maintenance, migrations, etc.

Requirements

• Expert Linux systems administration skills (7+ years of experience)
• Expert AWS administration skills (5+ years of experience)
• Experience managing PostgreSQL databases
• Experience with Terraform and/or OpenTofu
• Knowledge of CI/CD best practices and tooling
• Experience with containers and container orchestration
• Must work well independently
• Must have a high level of attention to detail
• Must have strong analytical and problem solving skills

Bonus

• One or more AWS certifications

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

We are seeking a Senior Infrastructure Engineer to support dailykos.com and associated products. As Senior Infrastructure Engineer, you will be responsible for planning, designing and implementing infrastructure projects (including security, performance optimization, and monitoring/observability), training application engineers, and creating runbook documentation. To accomplish this, you will ideate with engineers and the QA team and work independently to execute on your project plans. You will report to the Director of Engineering to ensure your work advances the strategic goals of the organization and the progressive movement. 

Our stack includes Kubernetes, Ruby on Rails, Elasticache, Redis, Sidekiq, MySQL, AWS.

This role is exclusively represented by the Pacific Media Workers Guild, CWA Local 39521.

Responsibilities

• Support and maintain our development, staging and production environments
• Maintain our CI/CD pipeline(s)
• Create, innovate, and maintain our monitoring and observability platform
• Drive performance initiatives around database optimization
• Right-size our cloud environment
• Collaborate with engineering leadership to manage cloud costs
• Work collaboratively with remote teammates 
• Create runbooks and other documentation
• Share knowledge with application engineers and contribute to application code as needed
• Act as a contributing member of the on call team
• Own and develop security initiatives as required

Required Experience/Qualifications

• At least three years of professional experience with Kubernetes and Terraform
• Experience with a public cloud environment (ideally AWS)
• Experience with SQL and database optimization (ideally MySQL)
• Can develop and support in-house monitoring and observability dashboards (Grafana’s LGTM stack)
• Ability to thrive as the only infrastructure engineer supporting a small team in a high traffic environment (excellent communication skills and ability to take personal initiative)

Additional Experience/Qualifications

• Experience with writing and testing Ruby
• Documented history of supporting security initiatives (pen testing, bug bounty programs)
• Believer in infrastructure as code and writing self-documenting systems

Daily Kos is proud to deliver a strong total rewards program to our employees.

**The position offers:

• Competitive compensation
• Remote-first work environment
• Paid employee medical, dental and vision benefits
• 401K with a 5% company match
• 9 Company-paid holidays 
• 6 weeks vacation 
• Paid Sick Time
• Traumatic Grief Leave
• Paid parental/family/medical leave
• Remote Worker Stipend
• Professional Development Stipend
• Employee Referral Bonus Program
• Flex Spending Account
• Employee Assistance Program (EAP)
• Company paid short & long term disability
• Voluntary Accident & Critical Illness benefit

This position is a 40 hour/week, full-time exempt position and reports to the Director of Engineering. Daily Kos has an office in Oakland, California. This role is fully remote. Candidates must be legally eligible to work in the United States. Our organizational commitment to personal growth and work-life balance reduces churn and encourages a very rewarding long term position.

At Daily Kos, we believe that the ersity of ideas, experiences, and cultures that our employees contribute to our organization help us be more effective activists, and we are proud to be an inclusive and equal opportunity workplace. We have a team of amazing people with different backgrounds and talents that are energized by the day’s news events, and people united by common cause. We’re a company that loves learning and supports growth and training for all our employees.

Women, people of color, people with disabilities, and LGBTQ+ iniduals are strongly encouraged to apply.

Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

Semaphore is a leader in hosted continuous integration and deployment, with over 50,000 developers relying on Semaphore to test and deploy their code. Our mission is to help teams ship their software faster and with more confidence by providing a robust and scalable platform for software delivery.

Our platform provides continuous delivery services for all mainstream programming languages as well as native support for building and shipping Docker containers. We aim to deliver the easiest to use and fastest CI/CD service. We work in small highly effective teams, so every team member is vital to the success of the company.

We're looking for collaborative, detail-oriented people who are ready for a challenge. In this role, you'll have the opportunity to take significant ownership of technical projects that will drive the success of the overall business. A strong candidate will bring solid product and technical acumen, combined with the ability to move fast (and fix things).

We are passionate about providing a remote, flexible and supportive work culture. Collaboration is in our DNA.

Examples of problems you'll be solving

• Implementing new Semaphore features
• Improving the internal and external APIs of Semaphore
• Automating the release process, monitoring, and solving scalability issues
• Contributing to and collaborating on Open Source software
• Optimizing performance and scalability of Semaphore

Qualifications

• You have 5+ years of professional experience.
• You have experience with shipping services into production, and maintaining their quality.
• You have experience with developing database-backed web applications.
• You are proficient in one or more high-level languages.
• You are self-managed and capable of making effective decisions.
• You care about building maintainable, efficient, clean code.
• You speak and write well. We’re a distributed team so we’re extra mindful about communication.
• You are willing to master Golang and/or Elixir, our primary languages for writing Semaphore.
• You are proficient with following TDD/BDD practices for implementing new features.
• You have experience with taking responsibility for projects end-to-end from idea to completion.
• You have experience with Linux and the command line.

Benefits

• The impact of working on a product that's competing on a global market.
• Join a small team of around 30 full-time people who love what they do.
• A healthy 40-hour work week, friendly and supportive work environment.
• Competitive salary.
• Company retreats.
• Space to learn continuously and choose the tools and equipment for your job
• Paid trips to conferences and books of your choice.
• Interact with developers that use Semaphore and talk about the latest and greatest way to develop and ship software.
• Paid membership at a fitness club of your choice.

Semaphore is an equal-opportunity employer. Consistent with our mission of serving a erse and global audience, we value a erse workforce and inclusive culture which reflects that. We encourage applications from all qualified iniduals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.

Mozilla is hiring a remote Senior Staff Product Designer, New Products. This is a full-time position that can be done remotely anywhere in Germany, France or the United Kingdom.

Mozilla - Non-profit champions of the Internet.

Wikimedia Foundation is hiring a remote Lead Product Manager, AI. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Wikimedia Foundation - The non-profit that operates Wikipedia.

Cloudflare is hiring a remote Principal Leader, Product Growth. This is a full-time position that can be done remotely anywhere in the United States.

Cloudflare - The web performance & security company.

GitHub is hiring a remote Product Manager II. This is a full-time position that can be done remotely anywhere in the United Kingdom.

GitHub - The world's leading software development platform.

1Password is hiring a remote Product Design Intern - Design & UX - Winter 2025. This is an internship position that can be done remotely anywhere in Canada.

1Password - The world's most-loved password manager.

Cloudflare is hiring a remote Senior Product Manager, Performance. This is a full-time position that can be done remotely anywhere in the United States.

Cloudflare - The web performance & security company.

Timescale is hiring a remote Senior Product Marketing Manager - AI. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Timescale - Simple, scalable SQL for time-series and IoT.

Webflow is hiring a remote Product Manager, Collaboration. This is a full-time position that can be done remotely anywhere in Canada or the United States.

Webflow - Responsive web design tool, CMS, and hosting platform.

Director, Supply Chain and Operations

Location: Remote (US Only)

Type: Full-time

Workplace: remote

Category: Education

Job Description:

Our Mission and Opportunity

Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has a lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child – by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $175 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.

Our Team

We are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban.

We believe that everyone-from our employees to the students, teachers, and administrators we serve- should be given the opportunity to learn and thrive, whatever their background may be. We celebrate ersity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work. From decision making, to how we operate, we ground ourselves in our Leadership Principles every day.

Who You Are

Education products are critical to the future of brightwheel as we are committed to providing solutions for schools, parents and teachers that free up their time to focus on providing high quality education to every child. The Director of Supply Chain & Operations ensures that we are able to make products efficiently and meet our customer demand. The role leads the teams that are responsible for procuring supplies, creating our products and fulfillment. This role requires experience in operations and supply chain.

What You’ll Do

• Run & Scale Operations: Responsible for the overall quality and performance of the operation. Develop the operational plans tied to overall business objectives. Launch strategic initiatives to scale production capacity.
• Contribute to Education Business Growth: Partner with cross-functional stakeholders across Design, Marketing, Finance, and Digital Product to drive the most impactful initiatives for the Education business. Define, track, and execute against key initiatives.
• Continuous Improvement of Existing Operations: Set and assess short-term and long-term goals of the operation.  Align operations to support business growth.
• Implement Process Improvements: Drive process change initiatives within supply chain and operations so the business can meet its goals
• Build A Great Organization: Attracts great talent, mentors and develops leaders

Qualifications, Skills, & Abilities

• 10+ years of experience in a senior leadership role in supply chain management or operations
• Direct management experience in a manufacturing, production, distribution or logistics field. Preferably in a high growth environment.
• Proven ability to plan and manage operational processes for maximum efficiency and productivity
• Experience in developing budgets and business plans
• Ability to implement new processes that increase capacity and efficiency while supporting a high growth business
• Track record of leading an operation with high growth expectations
• Experience evaluating supply chain performance by analyzing data and metrics

Brightwheel is committed to internal pay equity and offers a competitive compensation package, including base salary, equity, and benefits. Our benefits package includes premium medical, dental, and vision benefits, generous paid parental leave, a flexible paid time off policy, a monthly wellness and productivity stipend, and a Learning & Development stipend.

For cash compensation, brightwheel sets standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. Multiple factors determine final offer amounts, including geographic location, candidate experience, and expertise. If you have questions about the compensation band for your region, please ask your recruiter.

Brightwheel is committed to creating a erse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Senior Agile Program Operations Specialist

Technology

Remote, United States

Philadelphia, Pennsylvania

Description

The Senior Agile Program Operations Specialist plays a critical role in the partnership between eMoney business stakeholders, software development teams and the Agile PMO team. This strategic and hands-on role combines deep understanding and analysis of software development operations with systems knowledge to drive the product lifecycle and achieve desired business outcomes. This role ensures business stakeholders and development teams have the reporting they need to support their activities and maximize their business impact.

In addition, the Senior Agile Program Operations Specialist maintains and evolves the Enterprise Agile Planning tools we use to support our software development processes. They keep the rest of the organization apprised of the changes vendors make to these tools and increase the business impact we derive from them. This role partners with stakeholders and software teams to understand software development process gaps. The Senior Agile Program Operations Specialist supports the Agile PMO through a data driven approach to measure the health of software development processes with objectivity, accuracy, and transparency.

Job Responsibilities

Accountable for maintaining and evolving the Enterprise Agile Planning Tools, Lean-Agile processes, reports and metrics used by our software development teams to run smoothly and deliver business impacts. Collaborates with development teams and their leaders to understand needs and deliver business impacts. Collaborates with Agile Program Management Office to deliver business impacts.

• Tooling
  • Acts as a SME for Enterprise Agile Planning tools used by eMoney.
  • Maintains the Enterprise Agile Planning tools used and evolves our use of them.
  • As our Lean-Agile processes evolve, make supporting changes to Enterprise Agile Planning tools.
  • Documents the mappings between Lean Agile Processes and our Enterprise Agile Planning tools.
• Change & Project Management
  • Proactively manages rollout of upcoming releases from SaaS 3rd Party tool vendors to eMoney users.
  • Implements defined measures and metrics using tooling available.
  • Project manages efforts related to tooling support, such as Jira Cloud upgrades.
  • Ensures people are prepared for upcoming tool, report, system and process changes by proactively communicating with those affected.
• Reporting
  • Collaborates cross-department to understand software development operations reporting needs.
  • Creates new reports and changes reports based on the requirements identified.
  • Maintains report suite and ensures they are delivered to the correct audience at the right time.
  • Makes reports available self-service and in real-time when possible.
• Process Improvements
  • Proactively contributes to continuous improvement initiatives around tools, systems, process, analytics and reports.
  • Maintains a good understanding of Lean-Agile, Scaled Agile (SAFe) and Team Agile (Scrum/Kanban) techniques.
  • Analyzes the Lean-Agile operational processes eMoney has adopted and recommends improvements.
  • Understands the eMoney organization and the Lean-Agile operational processes eMoney has adopted.
  • Documents the Lean-Agile operational processes eMoney has adopted for broad visibility and to ensure business continuity.

Requirements

• Bachelor’s degree or combination of relevant education and experience.
• 6+ year’s experience working in an Agile environment as a Scrum Master, Agile PMO or similar role.
• Understanding of Lean Agile Methodology/process and the ability to instill Agile values.
• Understanding of Scaled Agile frameworks such as SAFe.
• Deep experience with Jira, Excel.
• Experience with BI platforms such as Looker.
• Experience in requirements assessment to define and develop business processes and practices
• Technical support experience with Confluence and Jira, Looker reporting (or similar)

Skills

• Exceptional communicator in both written and verbal interactions
• Strong analytical and problem-solving skills, with the ability to make informed decisions with limited information
• Ability to influence change in an Agile organization, communicating persuasive arguments for continuous improvement to both technical and non-technical audiences
• Strong analytical, problem solving and diagnostic skills
• Excellent organization and time management skills
• Strong qualitative and quantitative skills; detail oriented with ability to see the big picture and to work effectively at both high and detailed levels
• Ability to adapt in a growing, changing environment
• High propensity for learning
• Skilled in the design and implementation of dashboards; ability to analyze data and present it in a way that tells a story
• Ability to resolve conflicting end-user requirements and competing priorities
• Team player with the ability to adapt to changing priorities and goals
• Displays intellectual curiosity and business acumen
• Proven ability to achieve results and effect change
• Detail oriented

The salary range for this position is $107,000 – $142,000; commensurate salary to be determined based on skills, professional background and expertise. This position is also eligible, pursuant to applicable eMoney policies, for the annual bonus program, retirement contributions, health insurance, sick leave, parental leave and paid time off.

At eMoney Advisor, our mission is to help people talk about money. Founded in 2000, it’s the only wealth management system that offers transparency, security, mobile access, and superior organization. Our award-winning, web-based services and resources are designed to amplify advisors’ value to their clients. Today, we serve more than 109,000 financial professionals and support over 6 million end clients.

At eMoney, we create and nurture a culture that values ersity and inclusion, which enables our employees to thrive and do their best work. Different ideas, perspectives, and backgrounds inspire a stronger and more creative work environment that delivers better results.

eMoney is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Mozilla is hiring a remote Manager, HRIS Application Management. This is a full-time position that can be done remotely anywhere in Canada or the United States.

Mozilla - Non-profit champions of the Internet.

ClassDojo is hiring a remote Recruiting Coordinator (Contract-to-Hire). This is a full-time position that can be done remotely anywhere in the United States.

ClassDojo - Build wonderful classroom communities with parents and students.

GitHub is hiring a remote Content Operations Specialist. This is a full-time position that can be done remotely anywhere in the United States.

GitHub - The world's leading software development platform.

People Performance Consultant – Mid-Market Accounts

United States

“We enable greatness in people and organizations everywhere.”

FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart. We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the  FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100, Fortune 500, thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our programs, books, and content with thousands of public and private primary, secondary, and post-secondary schools and institutions.

To learn more, visit franklincovey.com.

Title: People Performance Consultant – Mid-Market Accounts

Division & Department: Enterprise

Status: Full-Time Exempt

Reports to: Sr Manager, People Performance Consulting

Location: Remote – Anywhere in the contiguous US

Job Summary

The People Performance Consultant (PPC)  – Mid-Market Accounts plays a critical role in accelerating the sales process and driving business growth with Mid-Market accounts – organizations with between 500 and 5,000 employees. As a core member of the account team, this role is responsible for delivering people development programs that align with clients’ strategic goals. By aligning talent initiatives with key business objectives and translating them into actionable development plans, the consultant helps to secure new contracts and ensures that clients quickly realize the value of their investment. This ultimately enhances the client’s organizational performance and strengthens the FranklinCovey partnership.

This role is a bridge between the business strategy and the people strategy. The PPC will collaborate closely with the account team to deeply understand client needs, provide subject matter expertise, and demonstrate the tangible value of people development solutions. Additionally, the consultant offers expert guidance on Organizational Development—including leadership development, organizational change initiatives, human capital development, and culture transformation—to foster a highly engaged, skilled, and agile workforce

Essential Job Functions

• Engage with clients to analyze their business strategies and identify key outcomes that can be achieved through strategic talent development.
• Collaborate with the account team to accelerate the closing of new contracts by facilitating discovery and tailoring solutions accordingly.

• Provide subject matter expertise during client meetings to demonstrate the value of FranklinCovey solutions.
• Support the rapid activation of new contracts by designing and implementing effective development programs.
• Work with current clients to identify opportunities for expansion aligned to additional programs, audiences, and outcomes.
• Offer expert thought partnership on leadership development, organizational change initiatives, career development, and culture transformation.
• Influence business opportunities by demonstrating the value of the solutions and identify upsell/cross-sell opportunities.
• Ability to travel as needed.

Basic Qualifications

• Bachelor’s or advanced degree in Business Administration, Human Resources, Organizational Development, or a related field.
• 3+ years of experience in HR, organizational development, or consulting.

Preferred Skills & Experience

• Advanced degree.
• Experience with aligning business strategies with people development.
• Consultative skills including the ability to influence opportunities by identifying, validating, and positioning expansion of subscription or service sales.
• Ability to deliver effective and engaging presentations in a variety of settings that engage and influence stakeholders at all levels.
• Proven experience working with sales teams to support client engagements and accelerate the sales process.
• Ability to think strategically and align people development initiatives with business goals to drive contract closure and activation.
• Internal leadership savvy with the ability to influence and engage senior leaders and stakeholders.
• Demonstrated project management skills with the ability to lead complex initiatives from concept to execution.
• Strong analytical abilities to assess business strategies, identify gaps, and recommend actionable development solutions.
• Excellent communication and interpersonal skills
• Experience in leading and supporting organizational change initiatives.
• Knowledge in designing and implementing career development programs to foster employee growth and retention.
• Understanding of the latest trends and best practices in talent management, leadership development, and organizational culture.

Benefits include medical, dental, and vision insurance, HSA, employee stock purchasing program, 401(k), paid time off, holiday pay, and more. Please visit https://franklincoveybenefits.com/ for details.

#LI-Remote

#LI-CL1

Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration.

Employer Information

Please visit franklincoveybenefits.com for a complete US benefits overview. Benefits may include medical, dental, or vision insurance, HSA, PTO, 401(k), holiday pay, employee stock purchasing options, or other benefits. To determine status eligibility, visit https://franklincoveybenefits.com/enroll/.

"

🚀 About PermitFlow

PermitFlow’s mission is to streamline and simplify construction permitting in the $1.6 trillion United States construction market. Our software reduces time to permit, supporting permitting end-to-end including permit research, application preparation, submission, and monitoring.

We’ve raised a $31m Series A led by Kleiner Perkins with participation from Initialized Capital, Y Combinator, Felicis Ventures, Altos Ventures, and the founders and executives from Zillow, PlanGrid, Thumbtack, Bluebeam, Uber, Procore, and more.

Our team is remote first and consists of architects, structural engineers, permitting experts, and workflow software specialists, all who have personally experienced the pain of permitting.

✅ What You'll Do

• Conducting Phone Interviews: Screen potential candidates through direct phone interviews to assess their qualifications, cultural fit, and overall compatibility with the role and company.

• Sourcing Candidates: Actively search for and engage with potential candidates through various channels and professional networks. Utilize innovative sourcing strategies to find top talent.

• Reviewing Resumes: Efficiently review and shortlist resumes to identify candidates who best meet the job requirements and company culture.

• Managing Candidate Pipeline: Oversee the candidate journey from initial contact through to final stages, ensuring a streamlined and efficient process.

• Delivering an Excellent Candidate Experience: Provide a positive and engaging experience for all candidates throughout the recruitment process. Maintain clear and timely communication to ensure candidates are well-informed.

• Developing Strong Relationships with Internal Stakeholders: Work closely with hiring managers and other team members to understand hiring needs, provide updates, and gather feedback to refine recruitment strategies.

🙌 Qualifications & Fit

• Experience in Early-Stage Startup or Tech Industry: Previous work within a startup or tech environment is highly desirable, providing an understanding of the unique challenges and dynamics of these settings.

• 1 Year of Recruiting Experience: Proven track record in recruiting, demonstrating the ability to manage the full recruitment cycle effectively.

• Experience with Ashby ATS: Familiarity with Ashby Applicant Tracking System (ATS) is essential for managing candidate data, tracking the progress of open positions, and optimizing the recruitment workflow.

✅ Contract Details

• Hourly rate of $20-$40 per hour, dependent upon experience

• 3-6 month contract with an average of 25 hours per week

",

Mozilla is hiring a remote Chief of Staff. This is a full-time position that can be done remotely anywhere in the United States.

Mozilla - Non-profit champions of the Internet.

Head of Human Resources

Remote

People Operations /Full-time /Remote

About Empowerly

Empowerly (Empowerly.com) is an education technology company that personalizes college and career counseling, with a mission to empower students to become the most successful version of themselves. We help students discover their passions and get accepted to their top choice colleges and internships.

We provide data-driven education technology, start up, and research internship programs, and personalized counseling led by former college Admission Officers and experienced college counselors. We are a rapidly growing, mission-driven, and venture-backed company. It takes a unified team committed to our core values – collaboration, data driven, and empowerment – and a fast-moving team committed to serving the needs of families.

As a rapidly growing, mission-driven, and venture-backed company, we emphasize collaboration, data-driven decision-making, and empowerment. In February 2024, Empowerly raised $17 million in a funding round led by Conductive Ventures. This new capital will support the expansion of our services, enhance our machine learning capabilities, and aid in the development of our first mobile app, set to launch in the U.S. by the end of 2024. To date, Empowerly has raised $30 million.

Empowerly operates on a fully remote basis, building a team of iniduals who excel in remote environments and are passionate about making high-quality college counseling accessible to all students, regardless of their background or location.

About The Team

The People Operations team at Empowerly is all about attracting, recruiting, and ensuring talent has everything they need to succeed. We are responsible for supporting all things related to the employee lifecycle, talent acquisition, performance management, compensation management, benefits, employee relations, legal compliance, payroll, and corporate events. We are also responsible for agile staffing, contract compliance, and our marketplace talent acquisition. We have aspirations to build our employer brand, develop our talent management framework, develop our compensation framework, and so much more.

About The Role

We are seeking an experienced, strategic, and consultative Head of People to lead all HR-related activities as we scale. This role will be instrumental in transitioning our company from a founder-led organization to a structured model, building out functions and departments across the company. You will report directly to the CFO, have a direct report, and access to an advisor for strategic guidance. The ideal candidate will have significant experience working in Series B to C or later-stage companies with similar team sizes, a deep understanding of marketplace operations, and the ability to work independently while leading the HR function. You will collaborate closely with the executive team and thrive in a role that requires both strategic and operational expertise. You will have exceptional communication and influencing capabilities, unparalleled professional judgment, and a solutions-first mindset.

Responsibilities

• • Strategic Leadership: Develop and implement people strategies that align with business goals, supporting the scaling of teams and functions in a dynamic environment.
  • Marketplace Operations Expertise: Show a strong interest in understanding how marketplace business models work and leverage this knowledge to drive talent acquisition and management strategies that support our growing marketplace and agile staff.
  • Scaling and Structure: Lead the transition from a founder-led organization to a structured framework, building out teams, processes, and systems that support sustainable growth and scalability.
  • Culture and Engagement: Define and nurture Empowerly’s culture by designing initiatives that promote employee engagement, recognition, and a sense of belonging. Lead efforts to continually assess and evolve the company’s culture to support high performance and employee satisfaction.
  • Total Rewards Strategy: Design and implement a comprehensive total rewards strategy, including compensation, benefits, and recognition programs, to attract and retain top talent.
  • Executive Team Collaboration: Work closely with the executive team to drive company-wide initiatives and ensure alignment across all functions and departments.
  • Cross-Group Collaboration: Foster a collaborative environment by working effectively across various teams and departments to ensure cohesive strategy execution and seamless integration of new functions.
  • Performance Management: Lead the design and implementation of performance management systems that align with business objectives and promote a culture of feedback, development, and accountability.
  • Direct Leadership: Manage a direct report and provide them with the necessary support and development opportunities to grow within their role.
  • Independent HR Leadership: Work independently to lead the People function, making strategic decisions and implementing best practices that align with the company’s goals.
  • Advisor Collaboration: Leverage access to an experienced advisor to refine people strategies and enhance the overall effectiveness of the People function when needed.
  • Data-Driven Decision Making: Utilize qualitative and quantitative data from engagement surveys, 1:1s, and other sources to create effective and empathetic people programs that enhance the employee experience.
  • Compliance and Best Practices: Ensure all policies and practices are in compliance with legal and regulatory requirements, effectively communicated, and implemented throughout the organization.
  • Technology and Systems: Own and evolve our people tech stack, including HRIS, payroll, engagement, and performance management systems to ensure integrated systems that scale efficiently. Tech Stack includes Google, Slack, Rippling, Greenhouse, Sequoia, Checkr, etc.

Requirements

• • 10+ years of experience in a People/Human Resources function within a high-growth, scaling organization, with at least 3 years in a leadership role.
  • Deep understanding of recruiting and the scaling of human capital
  • Proven ability to build and scale HR teams and functions in a Series B to C or later stage company with similar team sizes.
  • Strong interest in and understanding of marketplace operations.
  • Proven experience working effectively with executive teams to drive strategic initiatives.
  • Excellent cross-group collaboration skills, with the ability to work seamlessly across various teams and departments.
  • Ability to work independently and lead the People function, making strategic decisions that align with company goals.
  • Experience managing direct reports and supporting their growth and development.
  • In-depth understanding of HR best practices, employment laws, and experience with marketplace operations.
  • Strong strategic thinking and communication skills, with the ability to work collaboratively across all levels of the organization.
  • Experience with Google, Rippling, Sequoia Benefits, Lever, etc. and other platforms
  • Knowledge of People Ops related to international W2 employees and international contract workers
  • Ability to thrive in a fast-paced, ever-evolving environment and adapt quickly to changing business needs.

Empowerly’s Recent Achievements

• • In February 2024, Empowerly raised $17 million in a funding round led by Conductive Ventures, bringing our total funding to $30+ million.
  • Empowerly’s proprietary technology, The Empowerly Score, sets us apart by using predictive machine-learning models to evaluate and improve student outcomes, guiding students on how to strengthen their college applications.
  • Joined the Sequoia marketplace in July 2023, providing services as an employee benefit to working parents.

$130,000 – $170,000 a year

The Fine Print

The Head of People role is a full-time, exempt position working remotely on Pacific or Mountain Standard Time (PST). The hiring range for this role is $130,000 – $170,000 based on location and experience. We offer a competitive benefits package that includes unlimited PTO, health, dental, and vision insurance, paid vacation and sick days, and a 401(k).

At Empowerly, we believe in hiring for both performance and potential, fostering an environment where our people can thrive and grow in role. Our teams across sales, marketing, finance, human resources, infrastructure, and engineering have been built with this philosophy in mind, and we continue to scale as we iterate and evolve to meet the needs of our rapidly expanding business.

In addition to our tangible benefits, Empowerly provides our employees the opportunity to learn and grow within a supportive and dynamic team environment, where continuous improvement and innovation are at the core of everything we do.

"

ABOUT US

UpCodes (YC S17) is a comprehensive compliance and product research platform that accelerates design to construction in the AEC industry. The construction industry suffers from unnecessary costs and complexity, and every year, billions of dollars are wasted on rework. We’re committed to delivering easy-to-use tools that help designers and builders spend less time finding the right compliance and product resources and more time designing and building. 

With over 800k monthly active users, the challenge lies in managing and meeting increasingly comprehensive and rapidly changing codes, assemblies, and building products—everything that creates the housing, schools, hospitals, bridges, and train stations that we use every day.

ABOUT THE ROLE

WHAT YOU’LL DO 

* Work closely with the current Recruiting team, hiring managers, and leadership to fully understand hiring needs and improve recruiting processes 

YOU MUST HAVE

* 2+ years of experience at a tech company, preferably at a startup

Job Type : Full-Time

Location : 100% remote

US-based comp range: $83K – $125K • Offers Equity

Canada-based comp range: $75K – $122.5K • Offers Equity

Latin America-based comp range: $63K – $94K • Offers Equity

Please click here to apply** **- we only look at candidates who apply directly. Thank you!

",

Muck Rack is hiring a remote Chief of Staff. This is a full-time position that can be done remotely anywhere in the United States.

Muck Rack - The new standard in public relations software.

"

At Exa, we're on a mission to organize the world’s knowledge by building AI that can answer complex queries with precision and speed. We’re scaling fast, and that means finding and hiring the best talent to join us on this journey is critical.

We’re looking for a Recruitment Coordinator to help us identify and onboard the next generation of Exa team members. You’ll work directly with our hiring managers and founders to streamline the recruiting process, organize candidate pipelines, and make sure we’re bringing on the right (and best) people to help us achieve our ambitious goals.

If you thrive in fast-paced environments, care about people, and want to help build the future of AI-driven search, this role is for you!

Desired Experience

* Strong organizational skills and an eye for detail

Example Projects

* Organize sourcing parties to find top engineering talent

This is an in-person opportunity in San Francisco. We’re big believers in in-person culture!

",

CoinLedger is the leading tax reporting platform for cryptocurrency investors. Today, users leverage the platform to connect their exchanges, wallets, and crypto accounts to automatically pull in their transaction history, track their crypto portfolio performance, and generate necessary tax reports with the click of a button. CoinLedger has hundreds of thousands of users, has processed hundreds of billions of dollars in cryptocurrency transactions, and has partnered up with some of the largest cryptocurrency exchanges and tax software companies in the industry including TurboTax in an effort to bring seamless crypto tax reporting to the mainstream.

Who are we?

At CoinLedger, we’re an ambitious, young, and agile team with a vision of building an essential piece of infrastructure for the future of digital assets. We work very hard, and we have a lot of fun doing it.

The company is headquartered in Kansas City, MO; however, true to the ethos of the crypto culture in which we operate, we are a fully remote team with members fully distributed in locations such as Austin, St. Louis, Akron, Chicago, Los Angeles, Mexico City, Zagreb, Brazil and more.

Opportunity

We are looking for 3 interns to join our Customer Success team. As a member of our small, fast-paced team, you will have huge responsibility for shaping our customer support processes and working directly with CoinLedger users to ensure their success in using our software.

You will become an expert on all CoinLedger product offerings which will enable you to quickly troubleshoot issues and provide an amazing customer experience to all users. This is a temporary, paid internship position which also offers college credit (if applicable to your situation), and allows participants to gain experience at a fast-growing tech start up in the crypto industry. We are a fully remote team, so as an intern you will have flexibility in your work location and the opportunity to work alongside colleagues from around the world. Select high-performing interns may be asked to work for CoinLedger on a permanent basis at the conclusion of their internship.

We do ask that all applicants are able to work in a U.S. time zone, preferably EST/EDT, CST/CDT, PST/PDT, MST/MDT. Residents who live outside of the U.S. but reside in or can work in these time zones are encouraged to apply. All applicants must be available for 30 hours of work per week, including a minimum of one weekend day.

This position pays $17 per hour. All candidates must be available to work a minimum of 30 hours per week.

College students as well as young, non-student professionals in the tech/crypto space are encouraged to apply!

Responsibilities:

• Proactive Outreach: Welcome new users to CoinLedger, and provide delightful, rapid support to users via Intercom. This includes reading and responding to customer queries via chat and email.
• Boost Retention: Drive product growth and performance by ensuring that customers dont leave the CoinLedger ecosystem.
• Communication: Champion the voice of the user in product development. Use your customer knowledge to provide fearless product feedback and suggestions to the CoinLedger team, and help optimize customer service processes.
• Troubleshoot: Empathize with users, quickly grasp the issues they’re facing, and help them overcome difficulties with the software. Maintaining and managing customer relationships and expectations will be an everyday part of the job.
• Product Development: Escalate bugs and software improvements to the engineering team using Slack, JIRA, and other tools.

Requirements:

• Excellent written and verbal communication skills
• Fluent and proficient in English
• Availability to dedicate a minimum of 30 hours per week on a minimum of 4 days a week (one weekend day included)
  • This is not negotiable
• Interest and knowledge in cryptocurrency/blockchain is required
  • This is not negotiable
• Highly responsive to customer requests
• Positive attitude and desire to help people
• Entrepreneurial mindset with a bias towards action; desire to get things done in a fast-paced environment
• Tech savvy - you have an innate curiosity about technical solutions and can quickly adapt to new digital products
• Sense of humor

Ideal for:

• Tech savvy, action-oriented people
• Those with a knowledge and interest in cryptocurrency, computer science and technology
• Those looking to gain experience in the tech/software industry
• College students or young professionals in tech and finance-ALL are encouraged to apply!

Please apply for the position below by submitting your resume and cover letter. Follow-up questions or concerns can be sent directly to the hiring manager, Ben Yoder, via email at https://www.careers-page.com/coinledger/job/LRX969WX?ref=cryptocurrencyjobs.co.

iubenda is hiring a remote Customer Support - US. This is a contract position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

iubenda - Privacy & cookie policy generator for websites and apps.

Title: Customer Care Advocate (Saturday – Wednesday / 1:30pm – 10pm CST)

Location: Chicago, IL | Remote US

Job Description:

Boldly innovating to create trusted solutions that detect, predict, and prevent disease.

Discover your power to innovate while making a difference in patients’ lives. iRhythm is advancing cardiac care.Join Us Now!

At iRhythm, we are dedicated, self-motivated, and driven to do the right thing for our patients, clinicians, and coworkers. Our leadership is focused and committed to iRhythm’s employees and the mission of the company. We are better together, embrace change and help one another. We are Thinking Bigger and Moving Faster.

About This Role

As a Customer Care Advocate you will provide an outstanding call experience to patients and providers, to educate and provide support through the device wear process. You will function as a liaison between the patient and the business to ensure that the patient’s requests are completed. The Customer Care Advocate is responsible for managing all requests with sensitivity and urgency ensuring that all compliance and regulatory expectations are met. Our work environment is fast paced, with a collaborative atmosphere. Most of all, we are enthusiastic about delivering innovations that improve the quality of health care and the patient’s experience. As a Customer Care Advocate you will report to the Supervisor, Customer Care.

Responsibilities and Duties:

• • Provide superior customer care by troubleshooting customer/patient issues relating to products, services, and patient enrollment.

• • Respond to inquiries, complete various daily tasks, and provide verbal and written information to external and internal customers and accounts.

• • Maintain a positive attitude and working relationship with all customers, patients, and iRhythm associates.

• • CRM Compliance to process and documentation.

• • Ticket/Email Management in a timely fashion.

• • Inbound and outbound call work as assigned.

• • Ability to manage through meetings and training in a Zoom environment on camera.

General Experience:

• • Provide clear verbal and written proactive communication to internal and external requests.

• • Drive a patient and client-driven environment.

• • Understand sensitive information, HIPAA, and privacy requirements including security of the environment for the home office.

• • Display an ability to pay attention to detail for all activities and documentation tasks.

Qualifications:

• • Experience in a fast-paced patient or healthcare provider-focused environment is preferred.

• • Minimum of 2+ years of customer service experience in a high-volume environment (60+ Activities Per Day).

• • Preferred experience in healthcare/medical device companies non-insurance based.

• • Proficient with Microsoft Office – especially Outlook; Word, Excel, and PowerPoint preferred.

• • Experience with Customer Relationship Management software; Salesforce.com preferred.

• • Demonstrated ability to understand and meet inidual-level metrics assigned.

• • Must be flexible, able to adapt quickly and positively to change, and able to manage a fast-paced growth company environment.

• • Convincing evidence of great customer service via phone, e-mail, fax, or web modalities.

• • Demonstrated commitment to helping people and resolving issues requiring independent thinking and sound judgment skills not covered specifically in manuals or procedures.

• • Strong commitment to quality.

• • Demonstrated patience and professionalism in stressful situations. Experience in a multitasking role preferred.

• • Candidates must possess strong verbal and written English communication skills. Strong skillset in keyboarding, typing (40 WPM) as well as understanding website/program navigation.

iRhythm Technologies provides 24/7 support for our patients. Please note that you may be required to work Saturday, Sunday, and holidays as a part of your normal scheduled shift. Shifts are subject to change with advanced notice as the business requires. Bi-Annual review of shifts based on activity volume will be completed.

In-Home Office Requirements: We require that all employees have the following technical capabilities at their home: High-Speed internet over 50 MBPS for upload capacity and 150 MBPS for download capabilities. It is required that a plug-in directly to the home internet router is available for network stability. These at-home technical requirements are subject to change with any scheduled reopening of our office locations.

Additional Home Office Requirements:

• • Secure environment for all related activities.

• • Desk space for a laptop and two monitors to be set up.

In-Office Potential: At times though out the year, in-office attendance may be requested of you, based on your location to an office. This request may include training, meetings, in-office staff days, internet outages in your area, IT Helpdesk needs as well as other development opportunities that may come up. Advanced notice will be provided for all outside of IT Helpdesk needs as those will need to be managed as they come up so that you can complete your daily tasks.

Examples of Key Metric Expectations:

• • Attendance, this is key to the success of the role.

• • Quality Scores, all activities are subject to a quality review and quality scores must be at or above minimum acceptable rate.

• • Unavailable time, adherence to schedule, and time available for calls and activities. A specific amount of time is set aside for lunch, breaks, and meetings that will not be counted in the metrics.

• • HIPAA and Privacy escalations will be tracked and monitored, this is key to our regulatory compliance expectations and need to be managed per requirements.

• • Other metrics: Average call wrap time, productivity, average call handle time, and general service level expectations. These are subject to change based on business needs.

OT and Holiday Potential:

• • At times, overtime may be made available and will be assigned on a request and approval basis. In the event of an urgent unplanned need, a text will be sent to all agents with a request for anyone who could support them.

• Holiday assignments will be posted for selection based on a bid/lottery criterion so that coverage is available for all shifts.

What’s In It For You

This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:

• • emotional health support for you and your loved ones

• • legal / financial / identity theft/ pet and child referral assistance

• • paid parental leave, paid holidays, travel assistance for personal trips and PTO!

iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of Linked In Learning classes and so much more!

FLSA Status: Non-Exempt

#LI-WB-1

Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.

Estimated Pay Range

$38,300—$47,800 USD

As a part of our core values, we ensure a erse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.

About iRhythm Technologies

Title: Customer Support L1 Agent (3 month contract)

Location: Simple remote

Job Description:

Palta is a multi-product tech platform developing several mobile apps focused on health and well-being with a combined audience of more than 60 million monthly active users. Our portfolio includes such successful companies as Flo (global leader in female health), Simple (a nutrition and wellness app with over 15m downloads), Zing (personal fitness trainer), and more.

SIMPLE is a leading mobile product with over 15 million unique downloads, more than 300K 5-star reviews, and over 50% year-over-year revenue growth. We help users build healthier habits through balanced nutrition, offering a safe, supportive space for actionable feedback and personalized guidance. Our method is shaped by a global team of experts in nutrition, behavior change, and digital health, enhanced through Avo, our in-app wellness assistant. With SIMPLE as their partner, users are empowered to stick to new, healthier routines. Learn more at [simple.life](https://simple.life/).

We are currently seeking talented Seasonal Customer Support L1 Representatives to join our team for the busy season, with the opportunity for some top performers to potentially secure longer-term positions.

Main Duties:

– Monitor incoming messages via Email and Chat channels

– Handle user feedback professionally and empathetically

– Collaborate with other teams and colleagues on resolving issues

– Turn potentially negative customer interactions into positive experiences

What We Are Looking For:

– Experience with Email and Chat channels

– Iniduals located in the following time zones: GMT+8, GMT+3, GMT+2

– Excellent customer service skills: empathetic, accurate, compassionate, responsive, and resourceful

– Fluency in written English is essential

– Ability to handle routine tasks under stress and remain organized

– Self-motivated and able to thrive in a fast-paced, ever-changing environment

– Tech-savvy with attention to detail

– 1-3+ years of experience in Technical Support, Customer Support, or a similar role

– Experience with mobile products is a plus

– Willingness to work shifts (2/2 day, mid or night rotation)

Perks and Benefits:

– Competitive salary

– Fully remote position

– Premium SIMPLE subscription

– Emergency days

Important Note:

To ensure a smooth process, we kindly ask you to complete the test assignment and respond to the additional questions provided. We understand that this may feel extensive for a temporary role, but it helps us ensure the best fit for both parties. We sincerely appreciate your cooperation.

Thank you for your time and interest!

Please read our privacy notice in respect of your application

Please note that your personal data will be stored for one year, as reasonably necessary to resolve any disputes within the hiring process, if any occur.

Location: Remote Remote US

Type: Full-time

Workplace: Fully remote

Job Description:

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate iniduals dedicated to being a vital partner for health solutions in the public sector.

Acentra is looking for a Customer Service Representative to join our growing team.

Summary:

The purpose of this position is to answer incoming telephone calls and resolve customer questions, complaints, and requests while adhering to internal policies and procedures. You will leverage your working knowledge of the organization’s services to meet productivity and quality standards.

Responsibilities:

• Develop and maintain a working knowledge of internal policies, procedures, and services
• Utilize automated systems to log and retrieve information; perform accurate and timely data entry of electronic faxes
• Receive inquiries via telephone, email, fax, or mail, and respond within required turnaround times
• Interact with external partners such as hospitals, physicians, beneficiaries, and other program recipients
• Perform verification of healthcare services to facilitate payment for received services
• Identify medical claims meeting CPT/DRG audit criteria and submit billing data and healthcare records to the third-party auditor
• Serve as a liaison between internal teams and external partners
• Investigate and resolve or report provider issues and escalate difficult situations to the appropriate party
• Meet or exceed standards for call volume and service level in line with department guidelines
• Collect and enter demographic, provider, and procedure information into the system to initiate cases
• May assist in the completion of daily, monthly, and quarterly reports required for clinical team operations and client reporting

Requirements

• High School diploma or equivalent
• Minimum of two years of customer service experience
• Proficiency in using PC tools, including electronic mail, intranet, and standard industry applications
• Effective verbal and listening skills to provide courteous and professional customer service
• Medical terminology knowledge is preferred

Preferred Qualifications/Experience:

• Knowledge of the health insurance industry
• Experience working in a healthcare setting
• Bilingual (Spanish-English) skills are a plus

Benefits

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people’s lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Compensation

The pay range for this position is $15.85 – $17.20

“Based on our compensation program, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at Acentra.com/careers/

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Customer Service Representative

Remote

Boston, Massachusetts, United States

$15 – $20 per hourPartner Support

Job description

What are we looking for?

Where are we looking?

What type of job is this?

Compensation is geography-based, and ranges between $15-$20/hour for those working this position full-time.

Who would you report to?

What will get our attention?

• If you have a naturally friendly personality
• If you can easily empathize with people
• If you have prior receptionist experience
• If you’re passionate about consumer technology
• If you have experience using software to track and manage client data
• If you have the interest and ability to learn new technology

What do we bring to the table?

• A team of aces willing to do anything for each other
• Competitive wages – $15-$20/hour
• An amazing benefits package
• A supportive work-from-home environment

What does our company do?

Have you ever tried to use a piece of technology in your home and found that it wouldn’t work? Maybe your WiFi’s down, or maybe it’s Friday night and you can’t stream your favorite show because your TV isn’t working. Frustrating, right? What’s even more frustrating is that there’s often nowhere to turn for help; unless for some reason you enjoy sitting on hold with your cable company (no judgment here).

Our vision is to transform the home technology ownership experience for homeowners. We do this by partnering with a nationwide network of home technology installers, helping them supercharge their service & support operations. We call these installers our Partners. Our mission is to unlock our Partners’ full-service potential by delivering world-class service and support to their clients (the people sitting at home with the broken technology), boosting their revenue and profits by providing better support to their clients, and streamlining their overall service delivery.

In other words, we spend all of our time figuring out how to provide the best support possible over the phone and through email to homeowners all across the country (and in Canada) who need help whenever their home technology stops working. And we want our support service to be so good that these homeowners are willing to pay every month to have access to our support.

What would a typical day look like for you in this role?

As a Client Receptionist, you will act as a first-point-of-contact via telephone for homeowners looking for assistance with their smart home systems. You will be responsible for answering, screening, and forwarding all incoming support requests inside and outside of regular business hours.

What should you bring to the table?

• The ability to work 35-40 hours per week, during weekdays and/or weekends (between 8am-12am)
• A naturally friendly and warm personality
• Excellent verbal communication skills – this means you know how to “speak good”
• Excellent writing skills – this means you know how to spell and use grammar and write well structured sentences that make sense to the reader and know how to avoid writing run-on sentences like this one.
• Superb customer service skills – when someone calls for support, it’s because they have a problem. They’re frustrated. Sometimes, they’re even pissed. You will need to be able to assure someone we’re going to take care of them. Every time.
• The ability to evaluate situations in the moment and make quick, appropriate decisions
• A genuine passion for problem-solving
• A self-starter mentality, and capable of working independently when needed
• An unwavering work ethic – our clients and team depend on you
• an impeccable attention to detail and great organizational skills
• an eagerness to learn; an aptitude for learning new technical skills

Curious if you’ll fit our culture?

• Do you believe there’s always room for improvement? We are constantly in the pursuit of perfection when it comes to our client experience.
• Do you always have a backup plan? Things rarely go according to plan, so it’s important to be prepared. Or have MacGyver’s cell number.
• Are you frequently putting yourself in others’ shoes? We pride ourselves on being empathetic to any partner’s situation, and give them the benefit of the doubt.
• Do you always dot your i’s and cross your t’s? Attention to detail is a must. We don’t bend on this one.
• Can you keep a secret? Good, because our end-users’ privacy is a top priority.
• Are you happy to lend a helping hand? We’re a small, tight-knit group and at times all wear a number of different hats.
• Are you transparent and do you prefer addressing the elephant in the room? We pride ourselves on being upfront and honest, and believe it’s one of the things that sets us apart from the pack.
• Do you pick up the ball that someone else may have dropped? We’re looking for people that own the company goals beyond just doing their job.
• Are you OK with making a mistake? We are too, as long as we learn from them and don’t repeat.

Job requirements

You’re still reading? We already listed these above, under ‘what you should bring to the table.’ So what are you waiting for….apply, already!

Senior Customer Success Representative

• Worldwide
• Remote OK
• Full-Time

We’re a scale-up in the Workforce Management space that has fully embraced remote work since 2017. Headquartered in London, UK, we have close to 80 staff in 16 different countries.

We launched PayrollPanda.my and Jibble.io in 2016 and 2017 respectively. PayrollPanda has become Malaysia’s leading cloud payroll software, and Jibble an award-winning time clock solution, each with thousands of paying customers.

You will be the first point of contact and responsible for answering basic customer support questions, engagement, and satisfaction. We use Intercom as a Customer Support/CRM tool.

What you will do:

• Respond to product inquiries and issues in a timely manner
• Identify and escalate second line support issues to the right channels (such as bugs, refunds)
• Endorse cases to the Sales Team for cases involving pricing and payment
• Proactively upsell Jibble features to our products and offer/schedule demos with customers
• Working with the Product team to ensure feature requests are captured and prioritized.

Who are we looking for:

• You can work on US time
• You have a minimum of 3 years of experience as a Customer Support
• You are a native English speaker, or you possess exceptional written and spoken English communication skills
• You are super confident on the phone and in writing
• You understand urgency, you know how to prioritize tasks and when necessary multitask between customer requests
• You should be able to understand technical jargon and should not crumble when trying to answer fairly technical questions

Customer Support Associate

Location: Bowling Green KY US

Type: Full-time

Workplace: Fully remote

Remote Customer Service Full time

Job Description:

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.

Position Description:

We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls, including but not limited to, Appointment Scheduling, Insurance Lead Qualification, Patient Recruitment, and Medical Appointment Setting. We work with some of the best and most recognized companies in their industries, so professionalism and excellent communication skills are a must!

Wage:

$10.00 per hour

Requirements

• High School Diploma or GED is required
• Great Verbal and Written Communication Skills
• Working Knowledge of Windows Based Operating Systems including Google Chrome
• Can Demonstrate Product Knowledge once Nesting Period is Complete
• Ability to Adapt in a Fast-Changing Environment
• Own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook)
• Webcam
• Internet access
• Must have a desk/workstation in a quiet workspace

Benefits

Employment BENEFITS:

Remote work.

Remote training.

For Full-time employees ONLY:

Medical, Dental, Vision, STD, LTD, Life and AD&D after 90-day probationary period if elected.

401(k) after 90-day probationary period if elected.

PTO after 6 months of employment.

NOTE: We are accepting online applications only. Unfortunately, there is no time available to handle additional phone call inquiries for the limited number of spaces we have open.

Anomaly Squared is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Title: Call Center – Customer Service Rep

Location: Delray Beach United States

Position: Type Full Time

Req ID: 2024-1283180

Job Description:

Deposita(TM), An Allied Universal(R) Company has perfected the art of cash management using world-class innovation, technology, and tailored solutions. We serve customers in retail, wholesale and banking sectors through in-depth consultations. We ensure every security need is met and exceeded every step of the way. Join our Phenomenal team today! We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time customer support jobs!

Deposita, an Allied Universal Company, is hiring a Customer Experience Representative. The Customer Experience Representative is a part of a dynamic, customer focused team and plays a pivotal role in providing the highest quality customer experience to our customers.

Remote Work possible after successfully completing 45 days in office training (Jupiter, Florida) and meeting required metrics with occassional in office meetings/trainings.

Intial Training will be in Jupiter, Florida

Starting Rate at $17.00 per hour, with increased rate for bilingual FRENCH (CANADIAN) speaking representatives of $18.00 per hour

IDEAL CANDIDATES SHOULD HAVE A MIMIMUM OF 2 YEAR TECHNICAL CUSTOMER SERVICE CALL CENTER EXPERIENCE IN A B2B ENVIORNMENT.

RESPONSIBILITIES:

• Identify customers’ needs, clarify information, provide direct support or guidance toward to resolution
• Tackle a variety of problems in technical systems with skill and accuracy
• Create cases for all calls and emails received, enter the history of the problem, all steps taken, and subsequent resolution if resolved at the Help Desk or escalate to appropriate next level
• Willingness and Ability to be cross trained in other areas of the department
• Consistently demonstrate effective personal performance that positively impacts the departmental performance metrics are met through effective personal work performance

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent
• Minimum of two (2) years of work experience in a Technical Customer Service Call Center
• Stable work history must demonstrate each of the following:
• Strong understanding of customer service and customer relations
• Highly motivation and strong desire to learn
• Ability to exercise good judgment and decision-making
• Familiarity with creating cases and case numbers and escalations to Senior team members, departments, and vendors using CRM and other systems
• Effective written and oral communication skills
• Able to assess and evaluate situations effectively
• Skilled in identifying critical issues quickly and accurately
• Able to write informatively, clearly, and accurately
• Problem solving and analytical skills
• Ability to work in a team environment

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Experience in a technical support role, or other technical experience
• Associate’s degree in information technology, Computer Science, or a related field
• Basic understanding of software/hardware troubleshooting
• Experience in Service Now and TalkDesk
• Experience in retail cash offices

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department.

Title: Financial Retirement Customer Service Rep – Remote

Location: Cedar Rapids United States

Work From Home, USA

Cedar Rapids, Iowa

time type: Full time

job requisition id: R20056523

Job Description:

Job Family

Customer Service

About Us

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential unleashed by leveraging the talents of a erse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.

Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment – one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.

Transamerica is a part of Aegon, an integrated, ersified, international financial services group. The Aegon companies employ over 21,500 people and have approximately 31.7 million customers.* For more information, visitwww.transamerica.com.

Who We Are

Transamerica has been making financial services available to the many, not just the few, for more than 100 years. We’re a leading provider of life insurance, retirement, and investment solutions, serving millions of customers throughout the United States. Transamerica’s dedicated professionals focus on helping people live their best lives through saving, investing, and protecting their loved ones. Transamerica is dedicated to building America’s leading middle market life insurance and retirement company, providing a broad range of quality inidual life insurance policies, workplace supplemental insurance benefits, workplace retirement plans, inidual retirement accounts, and investment products, including mutual funds, annuities, stable value solutions, as well as investment management services.

What We Do

Transamerica is organized by lines of business (Life Insurance, Annuities, Mutual Funds, Retirement Plans, and Employee Benefits), which are supported by Transamerica Corporate (Corporate Development; Finance; Internal Audit; Legislative, Regulatory & Policy; Office of the CEO; People and Places; Brand; Corporate Affairs; Risk; and Technology).

Job Description Summary

Job Description Summary

As the point of contact and “voice of the company” for Transamerica customers, this role is responsible for providing accurate and complete information to callers regarding retirement (401K, IRA, 403(b)) products. Work as part of a team that is empowered to go above and beyond to deliver an outstanding customer experience.

Job Description

Responsibilities

• Use exceptional customer service and interpersonal skills to answer calls regarding retirement products such as 401k, IRA’s and 403(b) investments.
• Identify customer needs and provide personalized service to ensure positive and meaningful outcomes; engage more knowledgeable team members as needed.
• Locate/research information using multiple systems/technologies.
• Coordinate with cross-functional departments to obtain and/or provide necessary information to resolve issues.
• Document customer inquiries and associated actions; follow-up on outstanding items in a timely manner.
• Learn and maintain a basic understanding of products, procedures, and systems
• Achieve department metrics and expectations
• Participate in a team based environment to achieve department goals

Qualifications

• Associate’s degree in a business field or equivalent experience
• One year of call center or customer service experience, or financial services industry experience
• Ability to communicate with customers in a professional manner, orally and in writing
• Ability to work independently and as part of a team
• Proficiency using MS Office tools

Preferred Qualifications

• Understanding of retirement products such as 401k, IRA, and 403(b)
• Ability to navigate multiple screens and systems at one time
• Previous work from home experience
• Previous financial industry experience
• Salesforce experience
• Product promotion experience

Working Conditions

• Work From home/call center environment – must have work environment with minimal distractions
• Hours of operation are 7am to 8pm CT, must be able to work any of those hours. Open availability Monday-Friday.

Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules and other compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.

Compensation:

The hourly for this position generally ranges between $16.00 – $20.00 an hour. This range is an estimate, based on potential qualifications and operational needs. The range may vary above and below the stated amounts, as permitted by Colorado Equal Pay Transparency Rule 4.1.2 and other applicable local regulations.

Bonus Eligibility:

This position is also typically eligible for an Annual Bonus of 6% based on the Company Bonus Plan/Inidual Performance and is at Company Discretion.

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.

What We Offer

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.

Compensation Benefits

• Competitive Pay
• Bonus for Eligible Employees

Benefits Package

• Pension Plan
• 401k Match
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Disability Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Discounts
• Career Training & Development Opportunities

Health and Work/Life Balance Benefits

• Paid Time Off starting at 160 hours annually for employees in their first year of service.
• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
• Adoption Assistance
• Employee Assistance Program
• College Coach Program
• Back-Up Care Program
• PTO for Volunteer Hours
• Employee Matching Gifts Program
• Employee Resource Groups
• Inclusion and Diversity Programs
• Employee Recognition Program
• Referral Bonus Programs
• Peer Recognition Program (BRAVO)
• As of December 31, 2022

Inclusion & Diversity

We believe our commitment to ersity and inclusion creates a work environment filled with exceptional iniduals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.

To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of ersity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of ersity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.

Giving Back

We believe our responsibilities extend beyond our corporate walls. That’s why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.

https://www.transamerica.com/why-transamerica/aegon-transamerica-foundation

Transamerica’s Parent Company

Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 29.5 million people across the globe. It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and ersity.

Data Manager, Membership

Remote

time type

Full time

The ASPCA is seeking a dedicated Data Manager to support ASPCA programs and will serve as a critical member of the Membership team. Reporting to Senior Director, Database Strategy, the person in this role will assume primary responsibility for the management and integrity of constituent records in the ASPCA’s Salesforce fundraising database.

The Data Manager will work primarily in the Salesforce and Azure platforms and will be responsible for managing the integrity of member and gift records, timely gift processing, and reconciling donor gift activity with the Finance department. This role will ensure adherence to all processes and procedures utilizing the highest level of data standards to support revenue tracking and responding to inquiries regarding transactions from internal and external constituents.

This remote-based position is open to all candidates based within the United States. Candidates based within commuting distance of New York City will be expected to work a hybrid schedule from our New York City 8th Avenue Office.

Responsibilities:

Responsibilities include but are not limited to:

Gift Processing & Vendor Management (35%)   

• Ensure daily transaction files are posted successfully into Salesforce and Azure platforms in a timely manner, including the receiving, interpreting, and entering all contents of data files from external lockbox vendors, online data streams, and other sources.
• Run daily gift and data uploads and reconciliation reporting within data warehouse ensuring any errors and discrepancies are documented and reported.
• Resolve all discrepancies in daily gift data, collaborating with multiple vendors, external, and internal partners to ensure data is processed and submitted in a timely manner.
• Manage the day-to-day relationship with our external caging and gift processing vendors, including monitoring data entry quality. Promptly respond to vendor needs, working across teams to address data errors as needed and to perform necessary testing.
• Work closely with the Senior Director to manage and coordinate monthly reconciliation of gifts and annual audit requests.
• Lead the month-end reconciliation between fundraising and finance teams.

Reporting (30%): 

• Promptly notify supervisor of successful data transmissions, processing delays, or other changes in gift processing status that can impact teams’ work and reporting.
• Maintain status reports of all gift entries across giving platforms and channels; generate necessary gift reporting on a daily, weekly, and monthly basis.
• With guidance from the Senior Director, support clear data standards, protocols, and process documentation for all Salesforce and Data Processes.

Quality Assurance (35%) 

• Examine data files for data input accuracy and alignment with ASPCA business rules for data input.
• Ensure complete, accurate, and timely information updates in the Customer Relationship Management (CRM) system; Maintain updated constituent information, including running NCOA updates, proactively finding and updating contact information, making record corrections, and merging duplicate records.
• Develop, maintain, and implement internal policies and procedures to ensure gift processing and administration quality and integrity.
• Audit database for duplicate records and resolve duplicate error records in Master Data Management (MDM)
• With other Data Team members, maintain ongoing data hygiene, maintenance, and ad-hoc clean-up projects and other necessary tasks to ensure the integrity of the database
• Support the Data Team in database monitoring to ensure SQL server database performance, availability, security, and recoverability
• Provide support for various platforms managed by the Data Team that include but are not limited to: Informatica (MDM), Azure, Ownbackup, PowerBI, Salesforce
• Perform other appropriate assignments as requested by Senior Director, Database Strategy.

Compensation and Benefits:

The applicable target hiring range for this remote role is based on where the employee works, which for remote roles is the employee’s primary location of residence, and its respective cost of labor. We have organized the U.S. varying costs of labor index into three geographic zones. As a point of reference, below, we have included our ASPCA locations by geographic zone to illustrate what the hiring range would be in each of the following areas.

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary ranges for this role are set forth below and may be modified in the future.

• Zone 1 (For example: Asheville, NC; Champaign, IL; Columbus, OH; Gainesville, FL; Miami, FL; Oklahoma City, OK; Overland, KS; Union, MO; Weaverville, NC): $57,000 – $62,000 annually
• Zone 2 (For example: Washington D.C.; Los Angeles, CA): $64,000 – $69,000 annually
• Zone 3 (For example: New York, NY): $70,000 – $76,000 annually

Title: Research Admin Specialist II- CTMS/OnCore, Flexible Location

Location: Chicago, 550 Van Buren United States

Remote

time type: Full time

job requisition id: JR-0009947

Job Description:

The Opportunity

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We collaborate with education organizations to develop strategies and implement solutions that enable the transformative change our clients need to own their future. Together, we empower clients to drive innovation, create sustainable funding streams and deliver better student outcomes.

Today, leaders of higher education institutions and academic medical centers are spending too much time reacting to market forces, rather than focusing on the essential priorities that help students, faculty and staff thrive. The most productive path forward requires an intentional approach and innovative thinking, whereby stakeholders across the entire institution rally around a shared vision and embrace the hard work of effecting change.

You’ll help our clients to achieve organizational effectiveness, improve student outcomes, implement new technologies and align resources and investments to ensure long-term sustainability.

Join our team as the expert you are now and create your future.

Position Summary

Your passion and expertise in clinical research will make you a key member of Huron’s Research Office Team. As a Clinical Research Administrative Specialist II, you will assist Huron’s Research Office team in developing coverage analysis, drafting and negotiating study budgets, generating study calendars, reviewing research patient charges, and other clinical trial back-office support. You will have the opportunity to expand upon your working knowledge and experience with clinical trial regulation, and to develop strong skills in the variety of service lines Huron’s Research Office offers.

You will be part of the Huron Higher Education team with opportunities to collaborate, learn and grow while impacting some of the most prestigious higher education institutions. You have a passion for analytics, and we have a rewarding career opportunity for you.

Let’s get to work – together.

Qualifications

ssential Duties:

• Calendar development for multiple clients including the creation of arms, segments, procedures, and visit assignments in accordance with Huron and industry standards in Clinical Trial Management Systems (“CTMS”).
• Financial console build including adding protocol related elements, parameters, specifications, subject related items, and milestones for both new and legacy clinical trials in CTMS.
• Coverage Analysis development for multiple clients in accordance with Huron and industry standards both in Excel and in client CTMS.
• Other research administrative back-office deliverable development including by not limited to, budget development and negotiation, sponsor invoicing, account receivable management and reconciliation, and regulatory administrative support.

This is a full time US-REMOTE position.

Required Qualifications:

• U.S. work authorization is required.
• Bachelor’s degree required in a health/science related discipline (biology, public health, healthcare administration, nursing, etc.) or equivalent professional experience.
• A minimum of 3 years of clinical research administration related experience including exposure to coverage analysis, clinical trial budgeting, and/or CTMS calendar or financial console development.
• Ability to interpret and apply clinical guidelines including Centers for Medicare and Medicaid, Federal Drug Administration, National Comprehensive Cancer Network.
• Highly detail oriented with the ability to provide quality assurance or develop back-office research related deliverables with minimal to no errors.
• Intermediate Excel competency.

Preferred Qualifications:

• Experience with at least one of the following CTMS / CRMS is preferable: Forte Research System’s OnCore, Study Manager’s Reveal, Velos’s eResearch and Patient Protocol Manager.
• Experience with conducting Quality Assurance reviews.
• Experience developing others including providing training for new skills.
• Experience drafting standard operating procedures or other process documents.

The estimated base salary range for this job is $72,000 – $88,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an inidual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $77,760 – $98,60. The job is also eligible to participate in Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future

Posting Category

Education

Opportunity Type

Regular

Country

United States of America

Location: Reston United States

Job Description:

ICF is currently seeking an Administrative Support Specialist to work on a national technical assistance project. The purpose of this project is to develop and maintain a national case coordination program which provide child welfare-based recommendations for unaccompanied children in Office of Refugee Resettlement (ORR) custody, particularly in the areas of safe and timely release, identification of children with special needs and development of corresponding recommendations, and placement recommendations. The Administrative Support Specialist will use his/her expertise to support processes related to the support elements of this project, including staff hiring, clearances, orientation, ongoing training, continuous quality improvement, and reporting needs across the project.

The successful candidate will have a broad knowledge of project support and coordination. The Administrative Support Specialist will work closely with and under the oversight of the Deputy Program Manager. The position is fully remote.

Key Responsibilities

Administrative Support Specialist responsibilities include:

• Provide administrative support related to the effective and efficient delivery of project deliverables across project teams.
• Support materials for client updates and other external reporting.
• Provide administrative support to the Executive Management Team as needed to support project goals.
• Provide administrative support for all internal and external reporting.
• Provide meeting coordination, including agenda and minutes, as needed.
• Maintain accurate records of staff by location (especially Case Coordinators) and contribute to the Weekly Staffing Report.

Basic Qualifications

• Bachelor’s degree in social work, public administration, communications, public relations, or related field which requires an understanding of written communication.
• A minimum of 1-year professional project coordination experience, including coordinating projects, tasks, deliverables, and reporting.
• Demonstrated ability to communicate effectively both verbally and in written form with project staff and external partners (e.g., subcontractors).
• Proficient with MS office applications (i.e., Word, Excel, and PowerPoint).

Preferred Skills

• Working knowledge of Unaccompanied Children, ORR, and child welfare.
• Experience working for a refugee program.
• Basic proficiency in the use of Smartsheet, Power BI, or similar applications.

Professional Skills

• Ability to promote and contribute to an equitable and inclusive organizational culture and environment.
• Solid team player with proven ability to manage competing priorities, perspectives and stakeholder needs.
• Exceptional project coordination skills, with a focus on TA project coordination.
• Strong analytical, problem-solving, and decision-making capabilities.
• Ability to prioritize and manage multiple activities simultaneously in a fast-paced, changing environment.
• Excellent verbal, interpersonal and written communication skills.
• Demonstrated outstanding level of professionalism in providing administrative support, including ability to exercise good judgment, discretion, tact, and diplomacy.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world’s toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, iniduals with disabilities, and iniduals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Pay Range – There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$63,511.00 – $107,968.00

Nationwide Remote Office (US99)

Administrative Support Representative (Remote, $15.00/hr)

Administrative

Remote, United States

Description

American Specialty Health Incorporated is seeking an Administrative Support Representative to join our Medical Necessity/Benefits department This position will act as a liaison between the Medical Necessity/Benefit Administration (MNA) Department and the Clinical Quality Evaluation Department.

Responsibilities

• Researches turn-around time utilizing the Medical Necessity In Process Report.
• Checks with MNA staff to see if the Medical Necessity Review Form (MNR Form) is in house. If so, advises staff to process the MNR Form as priority.
• Reprint MNR Forms that cannot be located.
• Calls practitioner to request re-faxing of MNR Forms as necessary.
• Documents all phone calls in ASH proprietary system per MNA guidelines.
• Forwards faxed MNR Forms to the appropriate Clinical Quality Evaluation for review.
• Call Providers and Members as required by the State.
• Ensure providers are notified verbally in accordance with state regulations.
• Ensure members are notified verbally in accordance with state regulations.
• Document all calls in the state required log screen.
• Processes a minimum of 100 state required calls per day.
• Prepares Medical Necessity Review Forms (MNR Forms).
• Ensures all MNR Forms are accounted for on the CQE Daily Report.
• Bundles MNR Forms and reports by teams.
• Delivers MNR Forms and reports to CQE within standards.
• Print and deliver file history as needed.
• Systematically faxes MNR Response Forms (MNRF) to practitioner using Broadfax.
• Removes data entry errors form the batch jobs and FoxPro.
• Prepares fax files for Broadfax.
• Removes the MNRFs that failed to be faxed from Broadfax and assists with manually mailing them to the practitioner.
• Contacting practitioner on medical necessity determinations, as required by State Law.
• Runs a variety of Queries and Reports.
• Runs MNRF queries in FoxPro.
• Fax and Mail MNRFs as needed.

Qualifications

• High school diploma required.
• Minimum 2 years data entry experience and working knowledge of computers including word processing and spreadsheets. Internal experience at ASH preferred.
• Microsoft Word and Excel experience required. Experience with Microsoft Access highly desirable.

Core Competencies

• Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
• Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
• Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
• Ability to effectively organize, prioritize, multi-task and manage time.
• Demonstrated accuracy and productivity in a changing environment with constant interruptions.
• Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
• Ability to exercise strict confidentiality in all matters.

Mobility

Primarily sedentary, able to sit for long periods of time.

Physical Requirements

Ability to speak, see and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard. Ability to lift up to 10 lbs.

Environmental Conditions

Usual office setting.

American Specialty Health is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Please view Equal Employment Opportunity Posters provided by OFCCP here.

If you are a qualified inidual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.

Development Coordinator

The International Wildlife Rehabilitation Council is a non-profit organization that provides training, certification, and education benefits to wildlife rehabilitators worldwide. Our growing organization is looking for a proactive inidual to coordinate development work. Though this is an administrative position, a personal background in wildlife rehabilitation, animal care, or environmental issues is a plus.

This position is .25 FTE (10 hours/week with potential for seasonal flexibility) with ability for qualified candidates to discuss an alternative level of staffing. This position can be combined with membership coordinator and/or content specialist.

Compensation and Benefits

Development and Fundraising Duties and Responsibilities

Other Responsibilities

Required Qualifications

Desired Qualifications

Registration Coordinator

Location: Remote Remote US

Registration

Type: Full-time

Workplace: Fully remote

Job Description:

As the Registration Coordinator (RC), you are responsible for managing the Registration inbox, standardized communications, transcript ordering, deferments, and enrollment verifications. Additionally, you enroll all new students into the first course for the program, processes change of start dates and cancellations. As well, you ensure all student transcript orders are processed accurately and within a timely fashion. You are responsible for maintenance and integrity of student records, and for providing excellent customer service.

Requirements

Who is American College of Education

Founded in 2005, American College of Education continues to be a leader in professional development through our online programs. The mission of ACE is to deliver high-quality, affordable and accessible online programs grounded in evidence-based content and relevant application. Our graduates are prepared to serve, lead and achieve personal and professional goals in erse, evolving communities. As a socially conscious institution, we’re dedicated to making a positive impact and inspiring our students to do the same.

ACE is a premier organization that is continually recognized for its commitment to social responsibility. In 2016, ACE became a Certified B Corporation. As a socially conscious institution, we believe we have a responsibility to our students, alumni, employees, local communities, and society. We strive to make an impact in the world that goes well beyond our bottom line.

Who You Are

You are passionate about helping students achieve their educational goals. You thrive in a competitive and collaborative team environment. You are comfortable working remotely and have experience collaborating with others in a virtual environment. You possess a strong attention to detail.

As the Registration Coordinator (RC), you are responsible for managing the Registration inbox, standardized communications, transcript ordering, deferments, and enrollment verifications. Additionally, you enroll all new students into the first course for the program, processes change of start dates and cancellations. As well, you ensure all student transcript orders are processed accurately and within a timely fashion. You are responsible for maintenance and integrity of student records, and for providing excellent customer service.

Compensation

ACE is committed to paying a competitive wage while staying true to our mission of maintaining high quality, affordable programs for our students. The starting hourly rate for this position is $19.23 plus all full time employees are eligible for an annual bonus. Offers vary depending on education, prior experience, and expertise being applied to the role.

What We Look for in the Ideal Candidate

. Demonstrates self-reliance by meeting/exceeding workflow needs.

. Demonstrates positive attitude and motivation, concern for students, teamwork, and excellent time management skills.

. Follows established processes as outlined by organization and leadership.

. Capable, and adapts as needed, to work under pressure and meet tight deadlines.

. Proven ability to work independently with limited supervision and with other department personnel.

. Must support and embrace the College’s B Corp mission to improve the people and communities we serve through our civic engagement initiatives.

. Must have exceptional communication, organization, and time management skills.

. Must be “self-motivated” as well as creative and efficient in proposing solutions to complex, time-critical problems.

. Must be collaborative in driving decisions and a team-player.

. Strong analytical and problem-solving skills with a high attention to detail.

. Builds and maintains student satisfaction by recognizing and anticipating student needs.

Day to Day Responsibilities

In this role you will wear different hats, but your skills will be especially essential in the following areas:

. Ensures college policies and FERPA regulations are adhered to in processing student information.

. Prepares required registration reports, as requested.

. Schedules all new students for first course, and processes change of starts and cancellations for new students.

. Process all student transcript requests accurately and in a timely manner.

. Completes deferment form requests and enrollment verification letters.

. Collaborates with administrators and other staff to ensure student support and satisfaction.

. Assists with initiatives in improving efficiency using technology and creativity.

. Communicates with students and staff as needed.

Qualifications and Education Requirements

. Bachelor’s degree from an accredited college or university preferred. Or an associate degree, plus 2 years of administrative work.

. 2 years of direct work experience with a college registration department preferred.

. Proficient in Campus Nexus Student Information System is preferred.

. Must be able to maintain high level of sensitivity and commitment to the need of erse populations.

. Must be able to multitask in a high stress, fast-paced environment while continuing to maintain a stellar customer service relationship.

. Work experience in an online environment with knowledge of state and federal regulations to include enrollment policies and procedure is preferred.

. Proficient in Microsoft products such as Word, Excel and PowerPoint.

. This position is expected to work remotely or from the main campus in Indianapolis, Indiana if needed.

Our Commitment to Employees

Just as we strive to empower our students for success, we also aim to enrich the lives of our employees. For 6 consecutive years, ACE was recognized as one of Indiana’s Best Places to Work, winning the #1 spot for medium-sized companies in 2020. In addition, ACE has earned national recognition, being named a USA Top Workplace in 2022, 2023 and 2024. As a virtual first organization, we celebrate ersity and are committed to creating a family-like inclusive work environment. For our full-time employees, we offer the following benefits:

. Medical, dental, & vision Insurance

. HSA and FSA options

. Paid parental leave

. Paid volunteer time

. Tuition reimbursement & reduction programs

. Generous PTO

. 401k and employer match

. Full-service wellness and EAP program

. Employee recognition and awards programs

. Employer paid life & AD&D insurance

. Short-term disability

. Employer paid long-term disability

. And more.

Physical Demands

The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with and receive communications from students and ACE employees in real time using online and other electronic media.

Diversity

At American College of Education, we believe that the best learning environment for students and staff is one in which we encounter viewpoints and experiences that are different, yet complementary to ours. This environment is fostered by the presence of persons with erse backgrounds. We recognize that acknowledging ersity is a necessary precondition, but sustained effort is necessary to ensure equity and greater inclusion. Through strategic planning and initiatives, we seek to develop programs that promote equity and inclusion for everyone so that all members of ACE’s community can reach their full potential. To create and maintain a truly erse, equitable and inclusive learning community, we strive to make all feel equally valued, and we uphold our Commitment to Freedom of Expression. We may celebrate ersity, but we “live” inclusion.

Additional Notes

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Employees are increasingly integrating AI into their roles, demonstrating its potential to boost efficiency, accuracy, and productivity. By utilizing AI technologies, we can streamline processes, gain valuable insights from data, and automate routine tasks, which allows employees to concentrate on more strategic and creative aspects of their work. While AI is a

beneficial tool in the workplace, if its use-such as ChatGPT, Grammarly, Copy.ai, etc.-accounts for more than 50% of any work assignments or job responsibilities, it will need to be reported to a direct leader.

Internet bandwidth speeds from an employee’s remote work location must be a minimum of 50Mbps download speeds and 5Mbps upload speeds. Please note if the bandwidth is shared across multiple devices (tablets, computer, streaming, phone, etc.) you will need higher overall speeds. You can test the speed of your connection by visiting speedtest.net Purchase, setup, installation, support, and ongoing maintenance of reliable internet service is the responsibility of the inidual.

American College of Education seeks to attract and retain a erse staff consistent with its erse student body and surrounding communities. At this time we cannot consider candidates residing in Alaska, Washington D.C., Massachusetts, South Dakota, or Alabama.

ACE is an Equal Opportunity Employer.

Administrative Assistant | REMOTE

Location Remote

Description

Dignari is a forward-thinking, human-centered, emerging technology and analytics company that builds solutions to transform business. We’re a woman owned company where ersity is applauded and success is celebrated.

We have an opportunity for Administrative Support on our FEMA Identity Credentialing and Access Management (ICAM) Support Services Team. This position will be remote.

Position Responsibilities:

• Monitor multiple email accounts, follow-up and respond to inquiries, requests and issues.
• Anticipate the needs and requirements of senior members of the team.
• Prioritize information for attention.
• Make travel arrangements (flights, hotel, transportation).
• Prepare meeting materials (memos, handouts, presentations).
• Coordinate conference calls, webinars and interviews.
• Work with staff to ensure they are prepared for meetings with executives before they occur.
• Facilitate internal communication and build relationships with stakeholders and external partners.
• Ensure time sensitive requests are completed on-time.
• Other duties as assigned.

Position Requirements

Position Requirements:

• US Citizenship.
• Bachelor’s degree.
• 5 years’ relevant experience.
• Possesses excellent writing, word processing and spreadsheet skills.
• Must be knowledgeable of software operations and able to verbally communicate effectively.

We believe in taking care of our employees. As a #Dignarian, you will have access to robust and competitive benefits and the flexibility to choose what works best for you. You also get all the benefits of a small company including direct access to leadership, a vibrant and personal culture and the ability for your voice to not only be heard but to make a real difference in the company’s direction.

Clearance RequirementUS Citizenship required. Must be able to pass FEMA Tier 2 background investigation.

About the OrganizationDignari is a woman-owned small business focused in delivering high-profile biometrics, identity management and analytical solutions for mission clients around the world. Our primary goal is to distinguish our clients by supporting them through the successful delivery of mission critical programs. To learn more about Dignari visit us at www.dignari.com.

In August 2021, Inc. Media announced that Dignari is one of the Inc. 5000 fastest-growing private companies in America, for the third year in a row. This esteemed award is testament to the hard work and dedication our team applies to making each and every client successful in the delivery of their mission critical programs.

Full-Time/Part-TimeFull-Time

Req NumberDIG-24-00162

EOE StatementDignari is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Executive Assistant, Product

Remote – US

Full time

job requisition id

JR101591

The Opportunity

At Root, we’ve reimagined car insurance to make it smarter, more equitable, and a better experience for all. Using technology in smartphones, we’re able to measure driving behavior to give our customers the prices they deserve.

We’re seeking a highly organized and proactive Executive Assistant to support our Vice President of Product. This role is crucial in ensuring the smooth operation of our product department and will directly contribute to the success of our innovative insurance solutions.

As the Executive Assistant for Product, you’ll be the backbone of our product team’s operations. Your exceptional organizational skills and ability to anticipate needs will be key in managing a erse range of administrative tasks and facilitating efficient communication across the team and broader organization.

Root is a “work where it works best” company. Meaning we will support you working in whatever location that works best for you across the US. We will continue to have our headquarters in Columbus to give more flexibility and more choice about how we live and work.

Salary Range: $74,160 – $92,700

How you will make an impact

Calendar Management

• Maintain a well-organized schedule aligned with top priorities

• Proactively manage and resolve scheduling conflicts

• Ensure appropriate allocation of focus time

Communication Management

• Prioritize and manage email correspondence

• Handle LinkedIn communications, including recruitment and networking

• Draft responses and coordinate follow-ups

Travel and Expense Management

• Coordinate all aspects of business travel

• Manage expense tracking and reconciliation

• Assist with team budget management

Vendor and Contract Support

• Facilitate vendor discovery and contracting processes

• Coordinate with procurement, legal, and infosec teams

• Assist in managing professional services utilization

Meeting Facilitation

• Manage agendas for team meetings and all-hands sessions

• Capture key content and action items

• Coordinate logistics for onsite meetings and events

Administrative Support

• Provide general administrative assistance as needed

• Maintain confidentiality in all aspects of work

• Contribute to the overall efficiency of the product team

What you will need to succeed

• 3-5 years of experience as an executive assistant, preferably in a fast-paced tech environment

• Proactive problem-solving mindset

• Ability to anticipate needs and take action without constant direction

• Exceptional organizational and time management skills

• Strong written and verbal communication abilities

• Detail orientation

• Proficiency in Google suite, Microsoft Office suite and project management tools

• Ability to handle confidential information with discretion

• Bachelor’s degree preferred

• Experience with AI productivity tools preferred

Don’t meet every single requirement?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Root, Inc., we are dedicated to building a erse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway!

Join us

At Root, we judge people based on the merit of their work, not who they are. If you are passionate about what this role entails and solving real problems, we encourage you to apply. We want to learn about you and what you can add to our team.

Who we are

We’re harnessing the power of technology to revolutionize insurance. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative FinTech companies in the world. And we’re just getting started.

What draws people to Root

Our success is in large part due to our unwavering standards in hiring. We recognize that our products are only as good as the people building and promoting them. We want iniduals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and an analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:

Autonomy—for assertive self-starters, the opportunities to contribute are limitless.

Impact—by challenging the way it’s always been done, we solve problems that have a big impact on our business.

Collaboration—we encourage rich discussion and civil debate at every turn.

People—we are inspired by the collection of crazy-smart people around us.

Executive Assistant

Full-TimeAdmin/Cler Support

New York, NY, US

Remote, Remote, US

San Francisco, CA, US

Requisition ID: 1491

Salary Range:$54,500.00 To $95,700.00 Annually

About Tides

Tides is a nonprofit and philanthropic organization committed to advancing social justice. We work across the social sector to shift power to communities of color and other groups historically denied power.

Centering equity and justice in everything we do, we collaborate in deep partnership with movement leaders, nonprofits, donors, foundations, and corporations to amplify the impact of their work by providing services like fiscal sponsorship, donor advised funds, grant making, and a variety of innovative solutions. Learn more at tides.org.

About the Role

Tides currently seeks an Executive Assistant to be a supportive force to multiple executives. The ideal candidate will be a proactive problem solver with exceptional communication skills. This person should have great attention to detail while helping their executives see around corners. Given the dynamic nature of the executive landscape, Tides relies on Executive Assistants to be flexible and consistent while maintaining the confidentiality of the position.

What you will Do

Senior-Level Administrative Support

• Provide sophisticated calendar management, including ensuring key deadlines and action items are flagged and met.
• Make judgments and recommendations to ensure smooth day-to-day engagement.
• Act as the liaison between staff members, external stakeholders, and executive leaders to ensure important information is relayed and escalated issues are flagged and resolved.
• Draft communications on behalf of executives; including but not limited to memos, emails, and meeting agendas.
• Take meeting notes as requested or required.
• Manage all travel logistics for executives.
• Process vendor invoices for payment; coordinate timely expense reports and reconciliation.
• Provide backstop support to other EAs as needed.

Project Management & Strategic Support

• Provide project management support, including proactive support of materials management and development (PPT, memos, etc.) to busy executives.
• Support executives and senior executive assistant with board materials preparation.
• When required, act as a thought partner to executives and senior executive assistant on special projects.

Event & Retreat Planning

• Work with executives to plan and execute event and retreat agendas.
• Manage event logistics, including but not limited to reserving conference rooms, catering and refreshments and arranging for audio/visual and IT support.
• Support senior executive assistant with board meeting planning and execution, as needed.

What you will Bring

• Strong alignment with Tides’ Vision, Mission and Approach and our organizational values of respect, equity, empowerment, accountability, and creativity.
• The ideal candidate will have experience supporting multiple executives.
• Professional competency with Microsoft Suite. Familiarity with SharePoint and Salesforce is a plus.
• Excellent interpersonal and relationship management skills.
• Highly resourceful team-player approach, with the ability to be effective while working independently.
• Excellent communication skills with internal and external staff, clients, Board, and stakeholders.
• Attention to detail and dedication to accuracy and timeliness.
• The ability to handle confidential matters with diplomacy.
• Adaptability in aligning with a variety of working styles and approaches.
• Sense of humor!
• An enthusiasm for organizational and operational excellence in accelerating social change.

Ideal Experience

5 – 7 years of senior-level administrative experience.

• The ideal candidate will have at least 1-2 years of experience supporting multiple executives.

Compensation

Tides is committed to providing a competitive compensation package. We value pay equity and account for factors such as your location within the U.S., your skills and your relevant experience, and we will not ask for your salary history.

Your starting salary will fall into one of three ranges:

$54,500 – $68,100 (Most of the United States)

$59,400 – $74,300 (Chicago, Los Angeles, Washington D.C. metro areas)

$82,500 – $95,700 (New York City & San Francisco metro areas)

Please note, these metro areas are examples and not a complete list. Our Talent Acquisition team will review your application and confirm your placement within this structure with you at the beginning of the interview process.

Life at Tides

Working at Tides connects you with world-class teammates, enduring relationships, and an inspired sense of purpose – while our employee benefits support our team’s talent and well-being. Our hybrid work model supports staff who are based across the United States, in addition to maintaining our offices in New York & San Francisco.

Equal Employment Opportunity

We look forward to reviewing applications from all qualified jobseekers. We strongly encourage applications from women, people of color, and bilingual and bicultural iniduals, as well as members of the LGBTQIA+ communities. No applicant will be discriminated against because of their race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions. Pursuant to the San Francisco Fair Chance Ordinance, we encourage and will consider qualified applicants with arrest and conviction records. Where required by state law, we utilize E-Verify as a part of our employment authorization process.

Applicants with Disabilities

Reasonable accommodations will be made so that all who are interested may participate in our interview process. If you are in need of an accommodation, please advise in writing at the time you apply.

Title: Executive Assistant – Marketing & Strategy

Location: REMOTE – US

Job Description:

Iterable is the top-rated AI-powered customer engagement platform that helps organizations like Redfin, Priceline, Calm, and Box to activate customers with joyful interactions at scale. With Iterable, organizations drive high growth with inidualized, harmonized and dynamic communications that engage customers throughout the entire lifecycle at the right time. Iterable’s data engine, ease of use, and flexible and open architecture makes it the best platform to close the data activation gap by bringing together customer data, ability to design the experiences, deliver them and optimize them. All in one platform. We’ve surpassed $200M in ARR and have raised more than $230M from top-tier investors like Index Ventures, Viking, and CRV. Nearly 1200 companies from over 50 countries around the world rely on us to captivate their many millions of users.

Iterable helps brands unlock growth in the digital era by enabling joyful customer experiences with inidualized communications based real-time behavioral data, harmonized cross-channel communications based on customer lifecycle, and dynamic always-on journeys that adapt to customer signals. Our powerful customer communication platform helps marketers manage end-to-end customer engagement programs with enterprise-grade security, compliance and controls for their customers.

Iterable’s momentum grows daily and there has never been a more exciting time to join the team! We’ve been recognized as one of the Best Places to Work – SF for the past five years, recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and we were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

We have a global presence with offices in San Francisco, New York, Denver, and London, and recently expanded our operations to Australia and New Zealand. Iterable’s reach extends worldwide, and we have remote employees across the globe. As we scale, we continue to live by our core four, founding values – Trust, Growth Mindset, Balance, and Humility. To understand the Iterable story, and learn more about our mission, explore our Culture and About Us page.

How you will make an impact:

As an Executive Assistant at Iterable, you’re at the heart of our business and the soul that keeps the team moving forward. In this role, you support the CMO and the SVP of GTM & Partnerships – part of the Marketing organization. Occasionally you will also need to cover for other EAs on vacations or as needed. Your role as an EA is to help them be more effective, by helping them stay focused by resolving operational and administrative issues before they arise. You will move quickly with the fast-changing environment and will be up to date with the latest going-ons in each department. In addition to being very organized and analytical, you show ownership, are extremely proactive, possess strong communication skills, and are comfortable working behind the scenes.

You’ll get to:

• • This is a remote role, though strong preference for candidates located in the PST timezone

• • Occasional travel will be required

• • Provide EA support to other executives (please note that assignments might change in the future)

• • Proactively and strategically manage calendars and priorities

• • Schedule a high volume of meetings with internal and high-caliber external partners including investors, board members, and customer prospects across time zones

• • Be the culture carrier of the supported teams, manage and plan team events, on-sites, and swag