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WHO WE ARE
At Personify, we build strong connections with our clients so they can build strong connections with their communities. One of the most ersified and fastest-growing technology providers of integrated software solutions, we are innovative leaders in the industry and respond to the needs of our clients through products that include:
- A2Z Events, a multi-event platform that enables clients to manage their events from start to finish, including floor plans, financials, managing contracts and sponsorships, and increasing engagement through mobile applications and a networking suite.
- CommUnity, an online community platform for those with common interests to connect, learn and collaborate.
- WildApricot, an all-in-one solution that automates and simplifies workflows enabling nonprofits and associations to manage their membership, streamline their processes, and make room for human connections.
- MemberClicks, an easy-to-use member management cloud solution aimed at small to medium-sized nonprofit organizations and associations.
- ThreeSixty, an enterprise management solution for associations, nonprofits, YMCAs and JCCs to engage, manage and grow their membership.
- And more.
At Personify, we're in the relationship building business, powering conversations, donations, events, and foundations through analytics, tools, and robust backend management systems. With 300+ employees in our offices in Austin, Atlanta, and Toronto, and as part of remote teams across Canada and the US, we're the people designing the technology that reaches 30,000+ clients resulting in 3B+ interactions a year with our products. Joining us is a chance to take your skills and expertise and build solutions for the real world that strengthen the connection between clients, their mission, and their communities.
WHO WE NEED
The Product Marketing Manager is an entry-level position within the Product team who is responsible for owning the design and accuracy of both internal and external-facing product collateral. This role as the first-tier product marketing resource is to create and edit new and outdated product overviews, one-sheets, and documentation as prioritized by Product Managers and Sales Leadership. They will review and manage a library of existing documentation, ensuring branding, design and information are current and accessible to the larger team as well as own the request queue for new collateral from various internal stakeholders.
This role will develop an increased understanding of the user's journey and value drivers for each of our products and client verticals. They will collaborate with the Product Marketing Manager and other product managers to deliver reference guides and other materials for internal GTM plans and collateral to support sales training and new feature rollout conversations.
By understanding the buyer and client experiences and providing a growing amount of supporting resources, this role will be a major contributor to offering a deeper product understanding both internally and externally. They will enhance increased product engagement, and enable sales to support clients in gaining more value from the products, resulting in the generation of more revenue.
WHO YOU ARE
The ideal person for this role is a self-motivated, detail-oriented, organized inidual who has a strong interest and aptitude for copywriting and editing. You are an inquisitive self-starter who loves to polish and refine while working comfortably on short delivery timelines, developing repeatable processes so that you can work smarter not harder.
You are a combination of curious and inquisitive with demonstrated experience in editorial or copywriting who is a whiz with formatting and document design tools such as Adobe InDesign. You can apply analytical insight and creativity when refining user stories and considering product development priorities that meet market drivers.
WHAT'S IN IT FOR YOU
You will be working with an amazing team of product and sales professionals that are invested in your success. We work and play hard, celebrate results, learn from our mistakes, and work to continually improve our performance so that everyone succeeds.
HOW YOU WILL MAKE AN IMPACT
- Work with cross-functional teams to understand the barriers to conversion impeding the customer journey as it pertains to collateral and product documentation
- Review the current library of product documentation and client collateral to develop a system for revision or removal, ensuring all are leveraging the most up-to-date branding templates
- Work with product managers to turn technical documentation for new product releases into approachable reference and product-marketing resources for sales team and client use
- Provide detailed status reports to product managers and sales leaders on the delivery and accessibility of new and updated collateral
WHAT YOU BRING
- Bachelor's degree minimum
- 2-3 years of editorial or copywriting experience, or a relevant degree program
- Excellent written and verbal communication skills are required
- Strong critical thinking skills with an interest in the software and product development space
- Preferred experience with Adobe InDesign and/or other document design tools
- Excellent time management skills
- Desire to continually grow and improve
Job descriptions serve as an outline only. Due to business needs, you may be required to perform job duties that are not within your written job description.
Furthermore, Personify may have to revise, add to, or delete from your job duties per business needs. On occasion, we may need to revise job descriptions with or without advance notice to employees.
WHY JOIN US?
We are committed to creating a balanced, inclusive, and equitable workplace.
- We recognize and appreciate the varied experiences, backgrounds, and knowledge our team can bring to our culture, operations, products, and relationships internally and externally.
- We have an impactful recruitment ersity strategy to increase representation across the company at every level. And, we're working with our teams to create employee resource groups that further support our people in the safe spaces and ways they need to feel heard.
We're proud of our evolution. We promote – and live – a culture of not just listening but acting, making ourselves available and accessible.
We're a great place to work.
Guided by our values, inspired by our clients, and forging ahead with optimism and the commitment to service of a new President and CEO, Scott Collison, at the helm, Personify is driven by our purpose. We empower our clients, from small nonprofits to large enterprise organizations, to build strong connections with their communities, ultimately enabling them to achieve their missions. And, our leadership team brings profound expertise and a deep commitment to taking Personify to the next level.
With generous paid-time-off, flexibility, and the option to be fully remote, we prioritize the well being of our teams. Choosing where to power up their laptops empowers our employees to connect with each other and our clients from anywhere while meeting their life demands and without sacrificing their performance. In fact, we know it makes them do better, feel better, and enjoy being part of our company.
Recognized by Built In Austin in its Best Places to Work Awards for three years in a row in 2019, 2020, and 2021, we spend our days creating a virtual place and physical space where people are comfortable being themselves, feel supported and heard, enjoy each other's company, and have an opportunity to shine.
Apply now.
Personify is a company made up of people who like to work with brilliant teams passionate about delivering exceptional solutions to our clients. We're a place to make an impact, see the difference, and accelerate your career doing something you love.
We know not everyone gains their education and skills the traditional way, so if you feel you have 70% of the qualifications you are looking for and you are ready to make a difference, submit your application. Of course, we can't promise it will be a fit, but we do promise to consider the full scope of who you are and what you bring.
Personify is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related conditions), sexual orientation, gender identity, gender expression, age, veteran or disability status, or other protected characteristics.
Employment offers are contingent on the candidate successfully completing a background investigation in compliance with federal, state, and local laws.
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