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Global HR Administrator
REMOTE – US
HUMAN RESOURCES – ADMINISTRATION
FULL-TIME
The global data privacy software market is projected to grow from $2.36 billion in 2022 to $25.85 billion by 2029.
So, if you are searching for an innovative career, then the cybersecurity industry might just be the one for you. Protegrity, an international provider of data protection solutions, is looking for new team members who want to make an impact in a company that prioritizes something we all care about: our privacy.
We need people who recognize the opportunity, can plan effectively, take action and execute in the enterprise marketplace with our intuitive, erse, and future-forward global teams.
So, are you up for collaborating with the best in data security?
Join us on this journey and make an impact with one of the top 25 global software providers. We look forward to making our world become a better place with you on our team.
Apply and discover what’s next today!
Position Summary:
Our Global People and HR (Human Resources) team at Protegrity is looking to add a Global Human Resources Administrator who will provide administrative support across all regions, including the United States, EMEA, APAC, and India. The HR Administrator will work with the Global HR team to deliver an effective and efficient HR service to all leaders, business units, managers, and employees. We are looking for someone who is passionate about people and wants to expand their knowledge and expertise in HR administration. Our ideal team member is someone with high standards of personal excellence and accountability, strong analytical problem-solving skills, excellent detail orientation, and is able to work collaboratively in a fast-paced and quickly evolving environment. Our ideal team member is also values-driven, with a high degree of integrity and a desire to be an exceptional partner to colleagues.
Responsibilities:
Administration:
o Manage HRIS (BambooHR) administration including data input and data structure
o Process and maintain employee lifecycle changes
o Manage performance management process (15Five) including data monitoring
o Manage compensation and benefits documentation
o Assist with data administration for Applicant Tracking System (Lever)
People Support:
o Refine and be the primary support for global onboarding of new employees
o Refine and be the primary support for global off-boarding of alumni
o Support team members and colleagues with ad hoc problem-solving
HR Knowledge Management
o Maintain and improve HR knowledge sharing, including migration of files and development and maintenance of core databases
o Support data reporting via various channels
Team Support:
o Assist the HR team in implementing initiatives and programs related to personnel development, new hire orientation, and training
o Participate or lead projects; or other duties as assigned
Qualifications:
Skills:
o Must be organized, accurate, thorough, and have a high degree of attention to detail
o Adept at problem-solving, including being able to identify issues and resolve problems in a timely manner
o Strong Microsoft Office skills
Attributes:
o Proven ability to handle confidential information
o Ability to interact with people in a manner that displays tact, professionalism, and sensitivity
o Must be dependable, able to follow instructions, respond to management direction, and be able to improve performance through management feedback
o Able to prioritize and plan work activities
Education and Experience:
o Bachelor’s degree preferred
o 2+ years of work experience in an administrative or human resources related role preferred but not required
We offer a competitive salary and comprehensive benefits with generous vacation and holiday time off. All employees are also provided access to ongoing learning & development.
Latest post about 11 hours ago"
At Artisan, we're creating AI Employees, called Artisans, and software which is sleek, easy to use, and replaces the endless stack of point solutions. We're starting with outbound sales and our AI BDR, Ava. Our platform contains every tool needed for outbound sales - B2B data, AI email sequences, deliverability optimization tools and so much more.
We're growing very rapidly (closing $xM in new ARR each month). We recently raised a $12M seed round from top investors, and are looking for superstars to join us on our rocketship growth as we relentlessly work towards building a multi-billion dollar company 🦄
Key Responsibilities
* Own end-to-end recruitment for leadership and inidual contributor (IC) roles across departments, including technical positions.
* Partner closely with department leads to understand hiring needs and develop effective hiring strategies.* Scale our team from 30 to 100+ by the end of the year.* Build and maintain a robust pipeline of top talent through proactive sourcing, leveraging networks, and engaging with potential candidates.* Coordinate with external recruiting agencies to supplement internal efforts, ensuring alignment with Artisan’s hiring standards.* Balance the need to hire rapidly with finding the best candidates possible, ensuring every hire is a culture fit.* Streamline and optimize the hiring process for efficiency and exceptional candidate experience.* Use hiring metrics to refine strategies and track progress towards hiring goals.About You
* 3+ years of experience as a recruiter, ideally with a mix of technical and leadership roles in scaling high-growth startups from XX to XXX employees.
* Proven ability to scale teams quickly while maintaining hiring quality and alignment with company culture.* Experience working closely with department leaders and external recruiters to meet aggressive hiring targets.* Strong understanding of technical hiring (e.g., software engineering, AI/ML roles).* Thrives in fast-paced environments, able to prioritize effectively and adapt to changing needs.* Passionate about Artisan’s mission and excited to play a key role in building the team driving our success.* Ideally based in San Francisco and comfortable working in-person at our office, but remote candidates will be considered for the right fit.Benefits
* Full-coverage medical, dental, and vision insurance.
* Equity options.* Company off-sites and events.* Food & drinks provided in-office.",
"
At Artisan, we're creating AI Employees, called Artisans, and software which is sleek, easy to use, and replaces the endless stack of point solutions. We're starting with outbound sales and our AI BDR, Ava. Our platform contains every tool needed for outbound sales - B2B data, AI email sequences, deliverability optimization tools and so much more.
We're growing very rapidly (closing $xM in new ARR each month). We recently raised a $12M seed round from top investors, and are looking for superstars to join us on our rocketship growth as we relentlessly work towards building a multi-billion dollar company 🦄
Key Responsibilities
* Own end-to-end recruitment for leadership and inidual contributor (IC) roles across departments, including technical positions.
* Partner closely with department leads to understand hiring needs and develop effective hiring strategies.* Scale our team from 30 to 100+ by the end of the year.* Build and maintain a robust pipeline of top talent through proactive sourcing, leveraging networks, and engaging with potential candidates.* Coordinate with external recruiting agencies to supplement internal efforts, ensuring alignment with Artisan’s hiring standards.* Balance the need to hire rapidly with finding the best candidates possible, ensuring every hire is a culture fit.* Streamline and optimize the hiring process for efficiency and exceptional candidate experience.* Use hiring metrics to refine strategies and track progress towards hiring goals.About You
* 3+ years of experience as a recruiter, ideally with a mix of technical and leadership roles in scaling high-growth startups from XX to XXX employees.
* Proven ability to scale teams quickly while maintaining hiring quality and alignment with company culture.* Experience working closely with department leaders and external recruiters to meet aggressive hiring targets.* Strong understanding of technical hiring (e.g., software engineering, AI/ML roles).* Thrives in fast-paced environments, able to prioritize effectively and adapt to changing needs.* Passionate about Artisan’s mission and excited to play a key role in building the team driving our success.* Ideally based in San Francisco and comfortable working in-person at our office, but remote candidates will be considered for the right fit.Benefits
* Full-coverage medical, dental, and vision insurance.
* Equity options.* Company off-sites and events.* Food & drinks provided in-office.",
"
About Sully.ai
Sully.ai is transforming the healthcare industry with advanced artificial intelligence solutions. Our mission is “One Human, One Doctor”, we empower healthcare professionals by enhancing decision-making, streamlining operations, and improving patient outcomes through powerful yet user-friendly AI tools.
* Work to _save lives._* We're growing very fast.
* Customers love the product.* Our team is small and talent-dense* Impactful mission: “One Human, One Doctor”The Role:
We’re looking for a Recruiting Lead to spearhead Sales/GTM hiring, including key executive roles, and build a high-performance team that drives our revenue and go-to-market strategies. You’ll own the end-to-end recruiting process, from sourcing to closing, and work closely with leadership to deliver exceptional talent.
What You’ll Do:
* Own Full-Cycle Recruiting: Source, engage, and close top 1–10% talent for Sales and GTM roles.
* Executive Hiring Experience: Partner with leadership to hire key executives, including VP of Sales, CROs, and Heads of Marketing/Revenue.* Build Talent Pipelines: Develop proactive sourcing strategies to identify exceptional passive talent.* Collaborate with Leadership: Act as a trusted advisor to hiring managers and founders, shaping the talent strategy for GTM growth.* Drive Operational Excellence: Optimize hiring processes, tools, and systems to ensure scalability and efficiency.* Sell the Vision: Articulate Sully.ai’s mission and opportunity to candidates in a competitive talent market.* Champion Culture: Source and hire talent aligned with Sully.ai’s values of innovation, ownership, and impact.Who You Are:
* Experienced Recruiter (5+ Years): Proven track record of hiring top-tier Sales/GTM talent at early-stage startups.
* Executive Search Expertise: Deep experience hiring VP and C-suite leaders in sales, revenue, and GTM roles.* Startup Ready: Comfortable working in fast-paced, ambiguous environments and scaling from seed to Series B.* Talent Strategist: Ability to develop and execute recruiting strategies aligned with business goals.* Network Builder: Strong personal network of Sales/GTM professionals, particularly in SaaS and AI-driven industries.* Proactive & Data-Driven: Uses metrics and insights to improve sourcing strategies and hiring decisions.* Storyteller & Closer: Exceptional ability to pitch the company’s vision and close top candidates.* Mission-Driven: Passionate about AI and transforming healthcare, even without a direct healthcare background.Nice-to-Have Skills:
* Experience recruiting for AI/tech-driven companies.
* Background in building and scaling recruiting teams.* Familiarity with ATS tools like Greenhouse* Previous roles in recruiting agencies or executive search firms focused on GTM hiring.Values:
* Impactful: We exist to save lives; Focus on the user and all else will follow.
* Champions Team: Greatness and comfort rarely coexist; Work smart, long, hard.* Integrity: Don’t be evil; Do the right thing even when no one is watching.* Impatient: Speed is our currency; Move fast to arrive early.* Innovators: Improve 1% better everyday = 37X better after one year.",
"
About Sully.ai
Sully.ai is transforming the healthcare industry with advanced artificial intelligence solutions. Our mission is “One Human, One Doctor”, we empower healthcare professionals by enhancing decision-making, streamlining operations, and improving patient outcomes through powerful yet user-friendly AI tools.
* Work to _save lives._* We're growing very fast.
* Customers love the product.* Our team is small and talent-dense* Impactful mission: “One Human, One Doctor”The Role:
We’re looking for a Recruiting Lead to spearhead Sales/GTM hiring, including key executive roles, and build a high-performance team that drives our revenue and go-to-market strategies. You’ll own the end-to-end recruiting process, from sourcing to closing, and work closely with leadership to deliver exceptional talent.
What You’ll Do:
* Own Full-Cycle Recruiting: Source, engage, and close top 1–10% talent for Sales and GTM roles.
* Executive Hiring Experience: Partner with leadership to hire key executives, including VP of Sales, CROs, and Heads of Marketing/Revenue.* Build Talent Pipelines: Develop proactive sourcing strategies to identify exceptional passive talent.* Collaborate with Leadership: Act as a trusted advisor to hiring managers and founders, shaping the talent strategy for GTM growth.* Drive Operational Excellence: Optimize hiring processes, tools, and systems to ensure scalability and efficiency.* Sell the Vision: Articulate Sully.ai’s mission and opportunity to candidates in a competitive talent market.* Champion Culture: Source and hire talent aligned with Sully.ai’s values of innovation, ownership, and impact.Who You Are:
* Experienced Recruiter (5+ Years): Proven track record of hiring top-tier Sales/GTM talent at early-stage startups.
* Executive Search Expertise: Deep experience hiring VP and C-suite leaders in sales, revenue, and GTM roles.* Startup Ready: Comfortable working in fast-paced, ambiguous environments and scaling from seed to Series B.* Talent Strategist: Ability to develop and execute recruiting strategies aligned with business goals.* Network Builder: Strong personal network of Sales/GTM professionals, particularly in SaaS and AI-driven industries.* Proactive & Data-Driven: Uses metrics and insights to improve sourcing strategies and hiring decisions.* Storyteller & Closer: Exceptional ability to pitch the company’s vision and close top candidates.* Mission-Driven: Passionate about AI and transforming healthcare, even without a direct healthcare background.Nice-to-Have Skills:
* Experience recruiting for AI/tech-driven companies.
* Background in building and scaling recruiting teams.* Familiarity with ATS tools like Greenhouse* Previous roles in recruiting agencies or executive search firms focused on GTM hiring.Values:
* Impactful: We exist to save lives; Focus on the user and all else will follow.
* Champions Team: Greatness and comfort rarely coexist; Work smart, long, hard.* Integrity: Don’t be evil; Do the right thing even when no one is watching.* Impatient: Speed is our currency; Move fast to arrive early.* Innovators: Improve 1% better everyday = 37X better after one year.",
"
About Infisical
Infisical is the #1 open source secret management platform for developers. In other words, we help organizations manage API-keys, DB access tokens, certificates, and other credentials across all parts of their infra! In fact, we process over 100M of such secrets per day.
Our customers range from some of the largest public enterprises (e.g., LG, Marsh McLennan) to fastest-growing startups (e.g., companies like Hugging Face, Delivery Hero). Developers love us and our community is growing every day! Join us on a mission to make security easier for all developers – starting from secret management.
About this role
Infisical is looking for an execution-focused generalist to join our team. This cross-functional role is crucial in ensuring our compliance, revenue operations, and product operations are optimized for efficiency and rapid scale. You will be working closely with our CEO and the rest of the team on:
* Revenue Operations: Streamline processes, improve efficiency, and implement effective revenue operations strategies.
* Project Management: Utilize project management tools to track progress, manage multiple projects simultaneously, and ensure timely delivery.* Compliance: Help ensure the company adheres to industry standards and regulatory requirements (e.g., SOC 2 and GDPR compliance); coordinate company wide audits and updates as needed.* Events: Organize and prepare for events incl. conferences, customer dinners, etc.* Hiring: Help us identify and select the best candidates for various positions.* Administrative: Glue different parts of the company together and establish the right processes at the right time.Overall, you’re going to be one of the defining pieces of our team as we scale to thousands of customers over the next 18 months.
About you
This job will require you to have the following pivotal skills:
* Excellent writing, research, and communication skills.
* A \"founder-ish\" mindset with the ability to thrive in an early-stage startup environment.* 2-3 years of experience in a similar operations role at a fast-growing startup or other strong signal for analytical rigor & hard work (e.g. big 3 consulting, banking)* Bonus: basic technical skills and comfort with developer tools, APIs, and AI concepts (at Infisical everyone on the team is technical, though you don’t need to be a full-on engineer)How you will grow?
With this role, you play the defining role in:
* Scaling Infisical to 1,000s of customer over the next 18 months.
* Helping us with the challenges of rapid increase in team size.* Establishing Infisical as the #1 platform on the market.Team, Values & Benefits
Our team has worked across transformative tech companies, from Figma to AWS to Red Hat.
We have an office in San Francisco, but we are mostly a remote team. We try to get together as often as possible – whether it's for an off-site, conferences, or just get-togethers. This is a full-time role open to anyone across the globe.
At Infisical, we will treat you well with a competitive salary and equity offer. Depending on your risk tolerance, we would love to talk more with you about the range of options available between the two. For some other benefits (including lunch stipend, work setup budget, etc), please check out our careers page: https://infisical.com/careers.
",
Oddball is hiring a remote Business Analyst. This is a full-time position that can be done remotely anywhere in the United States.
Oddball - We're a high-end boutique dev shop.
Fleetio is hiring a remote Talent Development Specialist. This is a full-time position that can be done remotely anywhere in the United States.
Fleetio - Modern fleet management software.
Copy.ai is hiring a remote Senior Business Ops Associate. This is a full-time position that can be done remotely anywhere in the United States.
Copy.ai - Copywriting simplified.
Apollo is hiring a remote Senior Director, People Business Partner. This is a full-time position that can be done remotely anywhere in the United States.
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Rocket Money is hiring a remote Legal Project Manager. This is a full-time position that can be done remotely anywhere in the United States.
Rocket Money - The money app that works for you.
Mattermost is hiring a remote Senior Manager, HR Operations. This is a full-time position that can be done remotely anywhere in the United States.
Mattermost - A flexible, open source messaging platform.
Twilio is hiring a remote Senior Finance Analyst - GTM. This is a full-time position that can be done remotely anywhere in the United States.
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Magic Leap is hiring a remote People Program Management Specialist. This is a full-time position that can be done remotely anywhere in the United States.
Magic Leap - Spatial computing for enterprise.
Deel is hiring a remote HR Compliance Manager. This is a full-time position that can be done remotely anywhere in the United Kingdom, Germany or Spain.
Deel - Payroll and Compliance for International Teams.
MongoDB is hiring a remote Senior Manager, Recruiting Operations. This is a full-time position that can be done remotely anywhere in the United States.
MongoDB - The database for modern applications.
Udacity is hiring a remote People Partner - GTM. This is a full-time position that can be done remotely anywhere in Germany or the United Kingdom.
Udacity - Advance your career with online courses.
Shopify is hiring a remote Marketing Operations Lead - Australia. This is a full-time position that can be done remotely anywhere in APAC.
Shopify - Best eCommerce platform made for you.
GitLab is hiring a remote Senior Technical Recruiter, EMEA. This is a full-time position that can be done remotely anywhere in Europe.
GitLab - A single application for the entire DevOps lifecycle.
Dropbox is hiring a remote Legal Intern (Summer 2025). This is an internship position that can be done remotely anywhere in the United States.
Dropbox - Keep life organised and work moving – all in one place.
Grafana Labs is hiring a remote People Operations Partner. This is a full-time position that can be done remotely anywhere in the United Kingdom.
Grafana Labs - Composable and open source observability platform.
Omada Health is hiring a remote Senior Financial Analyst, Strategic Finance. This is a full-time position that can be done remotely anywhere in the United States.
Omada Health - Inspiring and engaging people in lifelong health, one step at a time.
"
What we're looking for
doola is seeking a dedicated and people-oriented professional to join our team as a People Operations Associate. This role is crucial for enhancing employee satisfaction and streamlining HR processes as doola continues to grow. As a central figure in our HR department, you’ll directly contribute to fostering a supportive and efficient workplace environment. If you excel in a fast-paced setting, have strong interpersonal skills, and are passionate about developing workplace culture, this role is for you.
What you will do
* Act as the primary point of contact for employees, addressing HR-related queries with promptness and reliability.
* Assist with the onboarding process for new hires, providing a warm welcome and detailed guidance about company policies and procedures.* Manage HR records, including personnel files and attendance data, ensuring accuracy and confidentiality.* Support the administration of benefits programs such as health insurance, retirement plans, and other company-provided benefits.* Coordinate training sessions and workshops that enhance employee skills and knowledge.* Assist in the development and implementation of HR policies and systems that improve workplace culture and employee experiences.* Collaborate with various departments to support HR projects, such as surveys, performance reviews, and employee engagement initiatives.Who you are
* You have 2-4 years of experience in human resources, with a focus on employee relations and HR administration.
* You are knowledgeable about U.S. labor laws and have experience with HR systems and databases.* You possess excellent interpersonal and communication skills, capable of interacting with and supporting team members at all levels within the company.* You are a problem-solver with strong organizational skills, capable of managing multiple priorities and meeting tight deadlines.* You thrive in a startup environment, adapting quickly to changes and proactively seeking ways to improve processes.* You have a Bachelor’s degree in Human Resources, Business Administration, or a related field. SHRM or PHR certification is a plus.About doola
doola is building the OS for the next generation of online businesses. Formation. Legal Docs. EIN. US Address. Bank Account. Payments. Taxes. Website. US Phone Number. $1000s in Software Perks. And More. We handle the operational details. You grow your business. From start to six figures+ in revenue, we're with our companies for the long term.
Our mission is to unlock the potential of human entrepreneurship and democratize access to wealth creation by empowering anyone in the world to turn their dream idea into their dream US business.
We're seeing some exciting growth right now. Our product resonates strongly with customers worldwide, and we have worked with entrepreneurs on every continent (except Antarctica, yet!). We're backed by some of the top investors in the world, including Nexus Venture Partners, HubSpot, Y Combinator, and HustleFund. We know we're only scratching the surface of what's possible in terms of the value we know we can provide.
Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and enthusiasm for small businesses, you will find a home at doola.
doola is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. doola considers qualified applicants with criminal histories consistent with applicable federal, state, and local law. doola is also committed to providing reasonable accommodations for talented iniduals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation made due to a disability, please let your recruiter know.
",
15Five is hiring a remote Revenue Operations Analyst. This is a full-time position that can be done remotely anywhere in the United States.
15Five - Holistic performance and engagement solutions for today's HR leaders.
Maze is hiring a remote Senior Technical Recruiter - EST. This is a full-time position that can be done remotely anywhere in the United States.
Maze - Empowering anyone to test and learn rapidly.
"
The Mission
The E&S insurance market is a $100B+ industry running on systems designed before the internet. Every policy requires dozens of complex decisions and hundreds of steps. While others try to patch the existing system with basic automation, we're building something fundamentally different: an intelligent system where humans and AI seamlessly collaborate to execute complex workflows at unprecedented speed, turning two-week processes into hours.
You're Our Person If
* You're both an operator and architect - running today's processes while building tomorrow's systems
* You transform processes rather than follow them, making teams 10x more effective* You excel at AI integration - from prompt engineering for tactical operations to working with engineering to build AI agent workflows* You bridge the gap between manual operations and automation, using AI strategically while permanent solutions are developed* You measure success by problems eliminated, not hours worked* You think in first principles and build complex systems in one-third the normal time* You're comfortable throwing everything away and starting from scratch when needed* You can look at complex workflows that \"experts\" say can't be improved, see through to the core problems, and build solutions at a speed that makes others uncomfortableHard Requirements
* Must be in San Francisco during YC W25 batch (Jan-March 2025)
* Long term: Based in San Francisco or New York* Proven track record of building and running complex systems at unprecedented speed* Experience turning human decision-making into scalable automated systems* Comfort with high-velocity environments where everything changes dailyIndicative Weekly Targets
In your first two weeks, you'll:
* Master our core operations by end of week 1 - you'll be the operator driving our business
* Use AI to eliminate 95% of friction from lead-to-binding workflow* Identify critical bottlenecks and launch first AI-human workflow for throughput improvement* Take ownership of sales and payment operations while testing new AI solutions* Be ready to adapt or rebuild from scratch as we learnBy weeks 3-4, you'll:
* Design systems for rapid expansion into new insurance lines
* Create and deploy AI-human workflows that transform customer operations* Build scalable processes that don't require additional headcount* Work closely with engineering to test AI solutions and provide rapid feedback* Bridge the gap with AI tools until permanent automation is builtYour Domain & Impact
You'll both operate tactically and transform the core of our brokerage:
* Sales Operations: Design and run intelligent workflows that optimize both how we sell and how we work with insurance carriers
* Payment Operations: Build and operate frictionless payments for the complex flow of insurance premiums* Customer Operations: Create and manage scalable systems that turn us into a true risk manager for our clients providing near instant customer serviceHow We Execute
1. Make Requirements Less Dumb: Question everything. If someone says \"that's how insurance works,\" that's exactly where we start
2. Delete the Process Step: The fastest process is no process. Every step must justify its existence3. Optimize: Make it smarter. If AI can do it better, it should4. Accelerate: Speed compounds. What can be done in a day should be done in an hour5. Automate: Transform human expertise into AI systems that scaleOur Operating Philosophy
\"Move fast. Break things. Fix them faster.\" \"Strong opinions, loosely held\"
Join as an Owner, Not an Employee
Base compensation for the Operations Lead role ranges from $75-150K depending on your experience:
* Early Career (1-2 years): $75-100K
* Mid-Level (3-5 years): $100-125K* Senior (6+ years): $125-150KBut here's what really matters - we're building something that could transform a $100B+ industry, and we want our Operations Lead to be a true architect and owner of this transformation. Your equity package will reflect your role as a core builder who's fundamentally reshaping how insurance operations work.
We're looking for someone who sees this role not as a job, but as an opportunity to build and own the future of insurance operations. If you're comparing base salaries at tech companies, you're thinking too small. This role is for someone who understands that the real upside comes from building and owning revolutionary systems that could transform an entire industry.
Think like an owner because you will be one. If you're primarily optimizing for cash compensation, we're probably not the right fit. If you're excited about building something massive, seeing your operational innovations drive real change, and owning a meaningful piece of what we're building - let's talk.
",
Bugcrowd is hiring a remote Manager, Revenue Accounting. This is a full-time position that can be done remotely anywhere in the United States.
Bugcrowd - The world's #1 crowdsourced security company.
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Stripe - Online payment processing for internet businesses.
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Discord - The easiest way to talk over voice, video, and text.
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MongoDB - The database for modern applications.
"
Job Description:
Sepal AI is seeking to hire a Data Operations Program Manager to join our team. The ideal candidate will take ownership of key processes associated with ensuring data campaigns are successful. This entails being deeply involved with data quality expert labeler activity. This is absolutely core to the value we deliver to our customers. You will report directly to our Co-Founding team and will be a critical part delivering Sepal AI’s mission.
Key Responsibilities:
* Data Generation Campaign Management:* Oversee data generation projects to support various departments within the company. * Coordinate with internal teams and external partners to ensure data initiatives are executed efficiently. * Drive high quality labeling and data curation operations * Own Recruitment & Selection outcomes:* Interface with Sepal AI’s recruitment team members to drive quality candidate selection. * Support:* Assist in developing employer branding and outreach programs.
* Participate in HR projects and initiatives as needed.",
MongoDB is hiring a remote Marketing Operations Manager. This is a full-time position that can be done remotely anywhere in the United States.
MongoDB - The database for modern applications.
Wikimedia Foundation is hiring a remote Senior Financial Analyst. This is a full-time position that can be done remotely anywhere in UTC-8 to UTC-4.
Wikimedia Foundation - The non-profit that operates Wikipedia.
Rocket Money is hiring a remote Finance Manager. This is a full-time position that can be done remotely anywhere in CST/EST.
Rocket Money - The money app that works for you.
"
About Great Question
Great Question is the all-in-one customer research platform for understanding your customers. Run interviews, surveys, and prototype tests; query support tickets, app store reviews, and sales calls; and use AI to analyze it all in one place.
We’re a well-funded, seed-stage startup backed by Y Combinator and Funders Club, working with some of the most innovative companies in the world like Gusto, Experian, Canva & Brex.
Our company thrives on high trust, high agency and high EQ people. We believe in work being fun (you spend a lot of time there!), and you should enjoy the people you work with. We’re mostly remote but looking to establish regional hubs through 2025 (something we will need your help with!).
About the role
We're looking for an experienced, agile, high-agency People Operations Manager to join our high-performing, fully remote team.
This position is focused on streamlining all things people & culture - from improving our recruitment & onboarding processes, to standardizing compensation for US & international employees, supporting performance management, and elevating our culture to drive employee engagement & retention.
Yes, it’s a lot.
As the first person in our people & culture team, you’ll be a crucial asset in our journey. This role is open to anyone authorized to work in the USA.
The Opportunity
* Develop and implement a world-class recruitment program to be facilitated by hiring managers; from best practices in sourcing, to structured hiring committees, to help us ensure we bring the best people onto the team.
* Review and improve our onboarding process to streamline time to value in all functions, and continue to drive our retention rate* Establish leveling guides across departments, combining these with market compensation data to help us conduct our first performance and compensation reviews on a regular cadence.* Measure and manage employee engagement and satisfaction surveys, alongside nurturing a better culture of employee feedback - working with leadership to implement improvements* Proactive identify people, culture & process improvements to support our high performance cultureAbout you
* 3+ years in a people operations role
* Experience implementing and managing compensation & performance management* Experience administering payroll, benefits & leave.* Inquisitive. You love asking the right questions to uncover insights and findings that can influence business decisions.* Exceptional communication skills.* Coachable. You have a can-do attitude and are known to excel under pressure* Proven ability to effectively work remotely and excel in a remote work setting* You consistently demonstrate excellence in your work, being dependable, hard-working, focused, determined, and accountableBonus points
* Experience working in fast growth, early-stage startups.
* Experience launching culture & performance programs with demonstrated results.",
Mercury is hiring a remote Senior Recruiter - GTM. This is a full-time position that can be done remotely anywhere in Canada or the United States.
Mercury - Banking built for startups.
Title: Human Resources Assistant
Location: Minneapolis United States
Full-Time
Remote
$30k – $40k
Job Description:
Everlight Solar is seeking a skilled Recruitment Assistant to assist in attracting candidates, screening them and matching them to appropriate positions. These collaborative iniduals use high communication skills to manage a variety of functions related to recruitment, including reporting to the hiring manager and coordinating communication between job applicants. This is a FULLY REMOTE, full-time, entry level position.
Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.)
Everlight Solar is a rapidly growing company and the leader of solar energy in the Midwest. We offer a unique experience that fosters inidual growth and rewards performance. Our culture at Everlight is extremely important to us. The work environment is fast-paced and dynamic. We value teamwork, quality, innovation, and customer success. Our ideal candidate is self-motivated, detail-oriented, has excellent problem-solving abilities, is passionate about delivering results on-time, exceeding expectations, and ensuring success for our teams.
Responsibilities:
- Clerical functions such as taking detailed notes and answering phone calls
- Screening applicants via video conference
- Creating relationships with job seekers
- Employing recruiting methods to attract candidates
- Sourcing candidates using databases, social media etc.
Requirements:
- Computer literacy – iOS and MacOS specifically
- Organizational skills
- Great customer service skills
- Exceptional communication skills
- Time management
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- PTO
- Sick and Safe Time
- Paid Holidays Off
Salary: $30,000-$40,000/ year
Everlight Solar is proudly an Equal Opportunity Employer. We value ersity of all types and are excited to work with talented iniduals from a wide range of backgrounds. Everlight is committed to inclusion and we invite people of any race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality or sex, age groups (18+), and levels of education to apply. Authorized to work in the US and background check required.
Superside is hiring a remote Head of Staffing and Capacity Planning. This is a contract position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
Superside - Hassle-free design for enterprise teams.
Title: Sr. HR Business Partner
Location: Remote
Job Description:
About Carrot:
About Carrot:
Carrot Fertility is the leading global fertility and family-building platform providing care for everyone, everywhere. Trusted by more than a thousand multinational employers, health plans, and health systems, Carrot’s comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions of people worldwide. From maternity through menopause and pre-pregnancy through parenting, Carrot is dedicated to expanding access and improving outcomes. Carrot empowers members with compassionate, personalized, and inclusive support.
The Role:
Carrot is seeking a dynamic Sr. HR Business Partner with a results-oriented approach to support our Sales and Marketing teams.
As an HR Business Partner in our People/Talent Management team, you’ll build strong relationships across the company while fostering a high-performing environment rooted in transparency, collaboration, and empathy. You’ll work closely with leadership on key People initiatives such as performance management and leadership development while embodying and promoting our Carrot culture throughout the organization.
Responsibilities:
- Partner with Sales & Marketing leaders to align HR support with business objectives.
- Serve as a trusted advisor to managers on HR matters, including employee relations, performance, talent acquisition, and organizational development.
- Proactively engage with leaders on people strategy through workforce planning, organization design, and structure.
- Handle employee relations matters fairly and promptly in compliance with policies and laws.
- Create and execute strategies that engage, retain, and develop our Carrot employees.
- Conduct confidential meetings between managers and employees.
- Act as a coach and confidant to employees at all levels.
- Collaborate with the People team on talent management programs and processes.
- Understand the business, talent, and organization strategy and align these strategies to the current and future workforce needs and initiatives of the business.
- Use data to help develop and drive the People agenda.
- Drive employee engagement initiatives and translate engagement data into action plans.
- Provide compensation support including recommendations based on company philosophy and leveling guidance.
Requirements:
- Bachelor’s Degree
- Minimum of 5 years experience working in HR with prior Business Partner experience supporting go-to-market/sales teams in ideally in high-growth, fast-paced, global environments
- Excellent collaborator in partnering with the extended People team on talent and culture development
- Proven ability to take initiative, get things done, and prioritize
- Strong attention to detail
- Comfort presenting People-related initiatives to the organization
- Confidence in openly negotiating and influencing others, demonstrating courage and the ability to effectively push back with leaders with data-driven and logical rationale
- Demonstrated credibility, integrity, and confidentiality
- Naturally collaborative with proven ability to thrive in a high-growth, fast-paced startup environment
- Experience managing complex employee relations with tact, diplomacy, and discretion
- Strong communication skills, passion for learning, self-motivation, and self-awareness
Compensation:
Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $120,000-$140,000. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience.
Why Carrot?
Carrot has received national and international recognition for its pioneering work, including Best Diversity, Equity, & Inclusion Product from the Anthem Awards, Fast Company’s Most Innovative Companies, CNBC’s 100 Barrier Breaking Startups, and more. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, healthcare innovation and ersity, equity, and inclusion, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more.
Carrot teams span more than 40 states across the United States and dozens of countries around the world. Carrot has received numerous workplace awards, including Fortune’s Best Workplaces in Healthcare, Quartz’s Best Companies for Remote Workers, and Great Place to Work and Age-Friendly Employer certifications
Title: HR Generalist
Location: Washington United States
R0124896
Remote
Full time
Job Description:
This position is contingent upon Customer approval, funding, and position availability.
POSITION SUMMARY
In anticipation of a Business Development Task Order, Amentum is seeking a qualified candidate to serve as a HR Generalist to support the Diplomacy &International Development Business Line. In addition to all the necessary qualifications of a HR Generalist professional, the selected candidate must be comfortable working in a dynamic and high-energy environment. Provide Human Resource generalist support at assigned location or provides specialized in-depth support in one or more of the following areas; employment/EEO, training, compensation, benefits, or Human Resource Information Systems.
This position will be considered fully remote but must be able to accommodate the Eastern US time zone and work within the United State.
DUTIES:
- Interview applicants for all vacancies including managerial positions.
- Develop staffing plans in conjunction with management.
- Prepare affirmative action and EEO reports.
- Develop strategy in response to both internal and external EEO complaints.
- Act as an advisor and recommend solutions.
- Develop training programs, inidually and on teams.
- Design training activities, write and design training media and evaluation instruments.
- Deliver training programs, inidually and in teams including presentation, facilitation, and coaching.
- Evaluate training processes (internal and external).
- Design training programs in response to internal requests on identified subject matter.
- Prepare analyses on an annual basis, or as needed, to determine the competitiveness of the Company’s compensation levels.
- Prepare position descriptions. Review industry standards and applicability to internal positions.
- Conduct job evaluations and coordinate approval process.
- Monitor performance management system for compliance with Company policy and prepare reports to identify rating distributions.
- Recommend adjustments to the compensation system (i.e., salary range adjustments, incentive programs, etc.)
- Counsel employees on benefit plan options and employee eligibility.
- Assist in the preparation of benefit plan communication.
- Maintain benefit records.
- Administer more complex benefit plans: e.g., pension plan, retiree health benefits and COBRA.
- Act as the internal expert on all given benefit programs.
- Process personnel actions into the HRIS System.
- Assist in HRIS design and system development and enhancements.
- Prepare and/or supervise preparation of complex statistical reports and summaries.
- May act as the lead with all system modifications and/or enhancements.
- May act as corporate liaison to disseminate/reconcile/prepare information such as: prescription cards, COBRA reports, insurance coverage approvals, choice flex reports, and insurance reports.
- Monitor specific company programs such as benefits, Employee Assistance Programs, etc.
- Perform other duties and special projects as required.
REQUIREMENTS:
Minimum Acceptable Experience Level:
- Must have at least seven years (7) of professional experience in an associated field. USAID, Global Health, Dept. of State experience or related work required.
- Prior experience using Applicant Tracking Systems, HRIS, and MS Office required.
- Working knowledge of word-processing and integrated software applications; organizational skills and ability to perform detail-oriented work are required.
- Ability and willingness to travel to austere environments as and when needed (approximately 10%) is required.
Education: Bachelor’s degree in Business Administration or Human Resources and at least 7 years of job-related experience or equivalent.
Knowledge, Skills, and Abilities:
- Well-developed communication skills with ability to interface with multiple levels of operations personnel and administrative staff is required.
- Organization, time management and strong interpersonal and cross-cultural skills required.
- Negotiation skills with staff from Management, Operations is required, along with flexibility to work across time zones.
Language Skills: Proficiency in written and oral English language.
DESIRED QUALIFICATIONS:
- SHRM or PHR Certification.
- Experience using Workday and Costpoint preferred.
This position is contingent upon Customer approval, funding, and position availability.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.
Title: HR Operations Specialist
Location: Remote
Job Description:
GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.
The HR Operations Specialist provides full-cycle HR support with employee onboarding, compliance, and business reporting.
Role and Responsibilities:
-
- Supports the Employee Onboarding process by generating and sending offer letters and initiating onboarding tasks using HR Technology (Greenhouse, DocuSign, UKG Pro)
-
- Be a point of contact for new hires.
-
- Processes request for background screening as part of onboarding.
-
- Respond to Verifications of Employment
-
- Support managers with employee change requests and be first line of review for approval
-
- Provide information necessary for compliance requirements (internal/external audits, AAP, EEO, etc) by working with Employee Relations and understanding external requirements.
-
- Assist with preparing compliance reports such as, EEO-1, AAP, etc.
-
- Prepare all reports using UKG Pro Business Intelligence as requested by the business.
-
- Partner with Employee Relations pulling employee records, when necessary, i.e., subpoena’s, etc.
-
- Ensure the organization’s policies and handbook are compliant with Federal, State and Local laws and regulations.
-
- Perform other duties as assigned.
Position Qualifications:
-
- Undergraduate degree in Human Resources, business or related field. Certification or advanced degree in business or HR a plus.
-
- 2-4 Years relevant HR experience.
-
- Experience with UKG Pro (including Business Intelligence Reporting), E-Verify, and Greenhouse Recruiting preferred.
-
- Basic knowledge of all business compliance reporting such as, AAP, EEO, etc.
-
- Thorough knowledge of human resource-related issues.
-
- Ability to research, interpret, and apply Federal/State employment laws.
-
- Maintains strict confidentiality.
-
- Excellent communication skills, including excellent phone etiquette and a demonstrated ability to communicate professionally in both verbal and written forms.
-
- Proven and effective time management skills, organizational skills, and ability to multi-task.
-
- Possesses the ability to self-manage and adapt to changes, delays, or unexpected shifts in priorities while maintaining focus and productivity in a fast-paced environment.
-
- Customer service driven and attention to detail is a must.
-
- Ability to work flexible work schedule required.
Some added perks..
-
- Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
-
- 100% employer-paid medical premiums (employee only $0 deductible and HSA plans) along with 75% employer-paid family contributions
-
- 100% employer-paid dental premiums (employee only) along with 75% employer-paid family contributions
-
- 12 corporate holidays and a Flexible Time Off (FTO) program
-
- Healthy mobile phone and home internet allowance
-
- Eligibility for retirement plan after 2 months at open enrollment
-
- Pet Benefit Option
HR Assistant
United States (Remote)
Human Resources /Full-time /Remote
We are looking for an HR assistant to undertake a variety of HR administrative duties. The HR assistant duties involve a wide range of support activities inside our HR & Recruiting department, from coordinating meetings to maintaining our employee database. To be an ideal candidate for the human resources assistant position, you should hold an HR-related degree and have some experience in our industry. You should be able to work autonomously and remain calm under pressure. Following our training sessions, you’ll be able to assist HR Generalists in the whole employee lifecycle. Ultimately, you’ll ensure our HR department is organized and operates smoothly to attract, hire and retain our employees.
WHAT YOU’LL DO:
-
- Assist with day-to-day operations of the HR functions and duties
- Provide clerical and administrative support to Human Resources leaders
- Compile and update employee records
- Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)
- Coordinate HR projects (meetings, training, surveys etc)
- Answer frequently asked questions from employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.
- Conduct initial orientation to newly hired employees
- Maintains the integrity and confidentiality of human resource files and records
- Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately
WHAT YOU’LL BRING:
-
- Degree in Human Resources or related field
- Proven experience as an HR assistant, administrative assistant or relevant human resources/administrative position
- Fast computer typing skills (MS Office, in particular)
- Hands-on experience with an HRIS or HRMS
- Basic knowledge of labor laws
- Excellent organizational skills
- Strong communications skills
Title: (REMOTE) HR Rep II – HR Service Center
Location: USA
Job Description:
Employment Type:
Full time
Shift:
Day Shift
Description:
Works in the HR Service Center environment and manages escalated colleague issues and complex inquiries generated by HR Rep I. Provides support for incoming calls as needed. Provides consultation and guidance in the interpretation and application of policies and procedures for managers and colleagues and acts to minimize Company risk in all situations. Markets Department services and provides world class customer service. Responsible for monthly audits and reports of colleague HR Administrative data and assist with various projects.
Position allows for work from home/remote opportunity.
Position works the 9:30am to 6:00pm shift Monday-Friday EST.
Compensation is $24.00 per hour + range commensurate with education and experience. This is a position in the HR Contact Center.
POSITION PURPOSE
Works in the HR Service Center environment and manages escalated colleague issues and complex inquiries generated by HR Rep I. Provides support for incoming calls as needed. Provides consultation and guidance in the interpretation and application of policies and procedures for managers and colleagues and acts to minimize Company risk in all situations. Markets Department services and provides world class customer service. Responsible for monthly audits and reports of colleague HR Administrative data and assist with various projects.
ESSENTIAL FUNCTIONS
1. Knows, understands, incorporates, and demonstrates the mission, vision, and values of Trinity Health in leadership, behaviors, practices, and decisions.
2. Works under direction of Contact Center Manager to ensure HR service delivery is consistently high-quality, and collaborates with all functional areas within the HRSC, Total Rewards, and Payroll Departments. Serves as back-up for HR Service Center Representative to support phone queues.
3. Assists with training during implementation of new processes, procedures, and policies and supports the process of RHM implementation in a shared service center environment. Ensures all processes and procedures are fully documented and updated for access in the shared drive.
4. Responsible for 1st level support for all case escalations from HR Rep I. Provides support for questions from the HR Rep I team.
5. May serve as a representative for the Department on cross functional project teams and actively markets Department services to RHM’s and managers.
6. Assists with gathering quality analytics and metrics from Contact Center CRM cases and assembles relevant data in a management presentation format for team quality reporting.
7. Responsible for case management of all inquiries from RHM’s not currently supported by the HRSC, and provides direction to resolve inquires in a timely manner.
8. Participates in projects for supported RHM’s to include coordination and documentation of Plus One approvals, SSN and Eligible Dependent Verifications, Annual Enrollment, and Influenza / TB vaccinations.
9. Assists with development of sustainable, efficient, and effective processes for the RHM’s supported by the Department within the guaranteed service level agreements. Reviews HR Rep I CRM cases open longer than 24-hours for trends and opportunities to be included in HRSC Service Delivery reporting.
10. Builds and maintains collaborative relationships with RHM staff, Payroll, HR Operations, and vendors to facilitate efficient management of escalated assignments.
Maintains strong attention to detail while focusing on customer excellence.
11. Utilizes the case management technology to accurately log case issues and notes for cases assigned under stringent Legal Department requirements.
12. Adheres to established regulations and ensures compliance for, processes, procedures, plans and systems.
13. Maintains confidentiality of department and colleague information according to established practice within HIPAA and NPPI guidelines.
14. Maintains a working level knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Corporate Integrity Program, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
MINIMUM QUALIFICATIONS
1. Must possess a comprehensive knowledge of Human Resources, Health & Welfare Benefits implementation, annual enrollment, process integration and contact/service center operations, as normally obtained through a High School diploma and three (3) years of experience in an HR specialist or customer support role in a high volume work environment or an equivalent combination of education and experience.
2. An Associate’s degree in Business Administration, Business Systems, Human Resources or related field is preferred.
3. Must possess a basic knowledge of HRIS (i.e. Workday) and processes, and an understanding of the downstream impact of transactions to benefits, pay, and other areas and be able to identify when information appears out of alignment or incorrect
4. Demonstrated effective decision making skills. Excellent communication skills, including strong listening and comprehension skills, and excellent human relations and interpersonal skills. Strong analytic, problem solving, judgment and conflict resolution skills. Demonstrated written communication skills.
5. Ability to work independently with little supervision while organizing and prioritizing workload. Ability to handle multiple tasks, meet established deadlines and, with composure, work in a face paced work environment.
6. Ability to effectively interact and successfully represent the Department with higher level managers, other various departments, functional areas and RHM’s.
7. Demonstrated proficiency in MS Office Suite.
8. Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health.
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
1. Must be able to set and organize own work priorities, and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with iniduals having erse personalities and work styles.
2. Must be able to travel to the various Trinity Health sites (10%) as needed.
3. Must possess the ability to comply with Trinity Health policies and procedures.
4. Communicates frequently, in person and over the phone, with people in all locations on product support issues. Hearing is needed for extensive telephone and in person communication.
5. Operates in a typical office environment. The area is well lit, temperature controlled and free from hazards. There are no confined spaces.
6. Manual dexterity for keyboard use is necessary as well as the ability to work ergonomically in an office environment.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate ersity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A erse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
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Title: HR Coordinator
Remote US
At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports inidual excellence and takes pride in its erse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.
Given our continued growth, we always have room for more intellect, energy, and enthusiasm – join our global team and see why it’s so special to be a part of Mitratech!
Job Overview:
The HR Coordinator is responsible for answering phones, assigning work, conducting research, creating documents, triaging client matters, and collaborating with the rest of the HR services team. The person in the role will develop initial responses to questions, edit documents, and review submissions. The inidual who fills this role needs to have a strong customer service orientation and be comfortable working in a fast-paced and high phone volume environment that is frequently changing with frequent interruptions. The HR Coordinator should be flexible, quickly switching from one topic to another, and one communication medium to another (e.g. phone, email). This role has a variety of different growth opportunities within our organization.
Duties & Responsibilities:
- Answer, triage and transfer client calls with high level of customer service
- Manage incoming written client correspondence and phone calls for 90+% of the workday
- Assign client requests based on expertise and availability
- Create, update and process tickets with accuracy on our platforms
- Collaborate and work well with others with interruptions in an occasionally loud environment
- Email and phone communication of appointment reminders, follow-ups, and other communications
- Research HR and related topics for HR services team to use when responding to client questions
- Apply knowledge of client inquiries to develop and suggest content, site navigation and tech improvements
- Schedule meetings, calls, training sessions in multiple platforms
- Responsible for thorough and timely documentation and related requests through our systems
- Maintain in depth knowledge of the Company’s internal proprietary platforms; assist with process development, documentation, and overall workflow improvements
- Provide administrative support to team members on an as needed basis
- Assist with special projects as needed to help advance the team and company’s operations, processes and efficiencies
- Other tasks depending on the volume, needs and capacity of the Advisory Services department
- Perform other duties as assigned.
Core Competencies:
- Fostering Teamwork: As a team member, the ability and desire to work cooperatively with others on a team; as a team leader, the ability to demonstrate interest, skill, and success in getting groups to work together.
- Customer Orientation: The ability to demonstrate concern for satisfying one’s external and/or internal customers.
- Attention to Communication (Oral & Written): The ability to ensure that information is passed on to others who should be kept informed as well as the ability to express oneself clearly in conversations, business writing and interactions with others.
- Results Orientation: The ability to focus on the desired result of one’s own work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them.
- Takes Initiative: The ability to assess and initiate things independently.
Requirements & Skills:
- 1 or more years of experience working in a Human Resources, customer service or research role
- Stellar customer service skills with a professional sense of compassion for difficult situations
- Intermediate or greater Microsoft Office suite skills
- Excellent interpersonal, communication, and presentation skills
- Ability to build strong relationships and work well with peers, managers, and clients
- High level of discretion and ability to follow policies on confidentiality
- Ability to communicate with a wide variety or audiences
- Ability to meet conflicting deadlines, manage multiple priorities with minimal supervision
- Ability to work in a loud environment and manage distractions
- Strong reading comprehension, internet navigation and research skills
- Strong customer service skills; ability to listen to and understand complex HR issues
- Ability to organize and efficiently manage multiple priorities with a sense of urgency
- Ability to manage heavy telephone, email, and other message format volume
- English proficiency – written and verbal
Mitratech remains committed to equitable and transparent pay practices. Final base salary offered may vary from the range listed and will be determined after carefully considering multiple factors during the hiring process, including location, relevant experience and education, required competencies and skill proficiency level, and review of internal equity. We encourage candidates to apply even if they may not meet all listed requirements.
U.S. Based Applicants: This is a full-time, non-exempt role reporting to the Frontline Lead. This role can be fully remote and available anywhere in the U.S. Pay Range: $16.00 – 18.50 Per Hour USD
Total compensation includes US employee benefits, and annual bonus eligibility.
Benefits we offer:
- Health, Dental & Vision Insurance
- 401k + Employer Match
- PTO + 11 Paid Holidays + 4 Annual Paid Global Wellness Days Off
- STD, LTD & Group Life Insurance
- Paid Parental Leave
- Pet Insurance
- FSA & HSA Options
- Employee Assistance Program
Perks we offer:
- Remote Work
- Career Advancement & Professional Development Opportunities
- Employee Recognition
The position will remain posted until a candidate has been hired, or we may pull the job ad at any time due to volume of qualified applicants.
Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to ersity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com
We are an equal-opportunity employer that values ersity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.
Wikimedia Foundation is hiring a remote Legal Fellow (Summer 2025). This is an internship position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
Wikimedia Foundation - The non-profit that operates Wikipedia.
Reddit is hiring a remote Senior People Operations Analyst. This is a full-time position that can be done remotely anywhere in the United States.
Reddit - The front page of the internet.