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Middesk about 2 years ago
human resources🇺🇸usa only
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About Middesk

Middesk enables every business to access the products and services they need to grow and thrive. If we can make it easy for a business to access financial products, hire new employees, and transact with other businesses, then we increase the odds of success for that business.

Our products provide accurate and complete information for financial services companies and make it easy for employers to establish their business with state and federal entities. 

Our customers include Shopify, Affirm, Brex, Plaid, Mercury, Divvy, Rippling, Gusto, and others.

Based in San Francisco, CA, Middesk is backed by Sequoia Capital, Accel Partners, and Y Combinator.

 

About the role

The People Team is a small, growing team. We’re looking for a detail-oriented go-getter who is committed to supporting and building a best-in-class workplace. 

As our first People Operations Generalist, you’ll own and manage the people data and processes. You'll assist in executing people programs that help scale our fast-growing, hybrid workforce. You’ll cover a wide range of areas within the People Operations discipline including compliance, immigration, benefits management, and engagement surveys. You’re a program and project owner who strives for and is passionate about continuous process improvement, utilizing technology to automate process steps, and interacting with employees on a regular basis.

 

Why we need you 

Our headcount has nearly tripled this past year and we're continuing to grow the team. We need an experienced People Operations Generalist to support our rate of growth across a distributed, hybrid workforce and enable our employees to be successful by driving key people processes and programs to scale. 

Responsibilities:

  • You’ll own and manage people data and processes, identifying opportunities for automation through HR technology;

  • You’ll work closely with HR Leadership to implement, refine and scale people operations systems, programs, and processes;

  • You’ll partner with employees and management to communicate various company and HR policies and procedures to meet employment law regulation and requirements;

  • You'll manage our immigration cases and playbook;

  • You'll own our engagement survey platform, Lattice, including administering reviews and surveys;

  • You’ll manage our PEO and benefits program including cost and trend analysis;

  • You’ll assist with workplace initiatives and programs for our offices;

  • You’ll assist in confidential employee relations matters, using a high degree of EQ and discretion to navigate sensitive situations.

Qualifications:

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

  • You must have experience in HR;

  • You have strong project management skills;

  • You’re a strong collaborator and effectively communicate with hybrid and remote teams, cross-functional partners, and external vendors;

  • You’ve demonstrated excellence in managing operations in a fast-paced environment;

  • You’re passionate about building an inclusive, best-in-class workplace;

  • You share our values (see below), and work in accordance with those values as it relates to our mission and vision - and you want to be a part of our long-term growth!

  • You’re interested in and able to travel to our SF & NY office locations at least once a quarter.

 

Bonus points 

  • Experience in a fast-growing start-up

 

Why you'll love it here

  • Customer First: Stay motivated by solving real customer problems. Make each interaction meaningful and embrace the path to help our customers succeed.

  • Be an owner: Identify and tackle problems, take pride in your work, and measure impact. When you find an opportunity to improve the status quo, take it on!

  • Act with urgency and purpose: Move quickly and simplify. Solve the problems that we have today in ways that allow us to move even faster in the future.

  • Drive results together: Choose teamwork. Share your opinion, ask questions, understand where others are coming from, and move forward as a unified front.

  • Embrace the journey: Dream big and be open to taking risks. Innovation happens through optimism, positivity, rigorous thinking, and hard work.

 

Middesk is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. As an equal opportunity employer; we’re committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

 

We are committed to providing a positive interview experience for every candidate. If any accommodations are needed during the interview process, please let us know by contacting [email protected].