
Real Chemistry
about 2 years ago
location: remoteus
People Operations Analyst
Remote – USA
time type
Full time
Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.
Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?
Job Summary
Real Chemistry is looking for a People Operations Analyst to join our growing team. We are seeking a creative problem-solver to support a wide variety of HR initiatives contributing to our people first philosophy and continually improve our employee experience. This role requires a strategic thought partner to help implement and manage new programs and processes across the people team. Deep HR and project management knowledge are required to help launch systems critical to the business with an eye for continuous improvement to effectively map processes, automating processes and systems as needed. This is a great opportunity to have direct impact on the end-to-end lifecycle of employees in the US, Toronto and EMEA!
This role can be remote in the US or in any of our US offices, including New York City, Chicago, or Washington, DC.
What you’ll do:
- Optimize our People technology systems – scaling processes and running audits to ensure data integrity, drive alignment between teams, and recommend process/systems when possible.
- Support People Operations initiatives through ongoing partnership with key functional stakeholders within HR and other teams, breaking down complex projects into actionable items.
- Manage processes that ensure seamless employee experience, including supporting onboarding and off-boarding, Workday system functionality and reporting abilities, and more.
- Map process flows, removing and/or automating steps as possible, and tracking overall impact to team/process/business.
- Manage and track employee data in Workday and other systems, ensuring accuracy, running integration reports, troubleshooting errors, and developing best practices for continued oversight and improvement.
- Manage our People Operations email/ticketing system, issuing resolutions and corrections as needed.
- Manage employee personnel files and all supporting documentation that comes with HR processes in partnership with HR Business Partners and other team members, including documents related to new hires, salary changes, separations – ensuring items are completed, and securely filed.
- Audit compliance training and partner with People Ops Sr. Director as needed to support future compliance needs and/or program management.
- Monitor progress on projects and programs, producing overall summaries to relative department leaders as needed.
This position is a perfect fit for you if:
- Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
- You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
- You are proactive, driven, and resourceful with strong prioritization skills and a desire to e into the data.
- You are highly organized initiative-taker, able to work independently and under tight deadlines.
What you should have:
- Undergraduate degree or equivalent experience
- 1-2 years’ experience in HR; experience in a rapidly growing and/or start-up environment a plus.
- Workday experience essential, including employee data changes, reporting, and general system support.
- A passion for fast-paced and dynamic environments and the ability to thrive in ambiguity.
- A dedication to think big, use data to drive strategy, challenge convention, and potentially reinvent how work is done.
- A proficiency in optimizing processes and programs with a keen understanding of the balance between structure and flexibility to enable scalability as we continue to grow and expand our global footprint.
- Strong interpersonal, customer service and communication skills both written and verbal; able to interface with all members of our global organization.
- Ability and desire to build partnerships with various functional team members to drive change management and gain buy-in.
Pay Range: $65,000-$77,000
This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.

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$10kgrant managementuse case analysis
This consultancy contract will work with CORE Group on deliverables for Gavi, the Vaccine Alliance. Gavi’s Fragility, emergencies, and displaced populations policy (FED) went into effect in July 2022. The purpose of this consultancy is to categorize the use cases for which FED funds have been used and make recommendations that will inform Gavi’s 6.0 internal review and approval processes. The scope for analysis is:
- 2022 - June 2024: A high level, general categorization and summary of FED funding approvals
- July 2024 - Present: A thorough categorization, analysis, and summary of FED funding approvals
The main deliverables of this consultancy are to produce:
- A spreadsheet listing the funding requests and uses for FED funds that includes meaningful tags for categorization. Categories will be agreed upon after a draft categorization is submitted for review.
- A summary of findings (~3-4 pages) that includes a descriptive accounting of the cases for which FED funds have been used, including overlap of Gavi-identified use cases and an assessment of the ambiguity and complexity of processing the requests. Summary should include the following sections:
- a. High level summary of FED use cases and findings for 2022-June 2024
- b. Thorough analysis, summary and findings for July 2024 – present
- c. An assessment of the ambiguity and complexity of processing the requests, based on available documentation
- d. Recommendations for Gavi internally to streamline future request management processes based on FED use cases, complexity, and categories. Recommendations may include differentiated pathways such as review by management teams, approval bodies, or independent review committees to right-size Gavi’s approval oversight.
- PowerPoint slide deck (~10 slides) that summarizes findings and recommendations.
- Presentation to Gavi stakeholders with synthesized findings and recommendation.
The consultant will have access to the working Excel spreadsheet that the FED Senior Programme Manager has used, as well as internal emails, memos, and spending for FED funding requests from the past year. The consultant will organize, categorize and tag the requests and approvals, and note the internal process steps involved.
General responsibilities will include, but will not be limited to:
- Meet with the following key stakeholders (CORE Group Manager, Gavi Senior Technical Lead, Gavi FED Senior Programme Manager) regularly to understand, shape, and refine deliverables, with frequent feedback loops
- Read, analyze, and synthesize relevant FED documents, including FED flexibility tracker, memos, spending, and emails
- Propose meaningful categories and tags to understand FED use cases for review and refinement
- Draft deliverables and complete 3 rounds of review, feedback, and edits
- Present synthesized findings and recommendations to Gavi staff
Payments will be made in tranches based on deliverables below:
25% of contract:
- Following initial meetings and document review, 1 page work plan with methodology, process, and timeline, approved by donor and CORE Group
- Deliverable 1 satisfactorily completed
50% of contract:
- Deliverable 2 satisfactorily completed, including 3 rounds of review and edits
25% of contract:
- Deliverables 3 and 4 satisfactorily completed, including 3 rounds of review and edits for Deliverable 3
Timeline and Pay Rate:
This consultancy will begin in April or May 2025. Work will be done on a part-time basis over 2-4 weeks total. Pay will be a total contract value of $10,000, upon satisfactory completion of the deliverables above. Estimated timeframe is as follows:
- Week 1 Initial meetings, document review and alignment on approach and meaningful categories
- Week 2 Complete deliverable 1
- Week 3 Complete deliverable 2
- Week 4 Complete deliverable 3 and 4
Reports to: CORE Group Project and Learning Manager
Location: Remote
Requirements
- Advanced degree (Master’s or higher) in Public Health, International Development, Public Policy, Health Systems, or a related field.
- 5+ years of professional experience in global health, health financing, or related fields, ideally with exposure to fragile or humanitarian contexts.
- Demonstrated experience in qualitative and quantitative analysis, particularly in synthesizing information from multiple sources (e.g., documents, spreadsheets, emails) and generate clear, meaningful categorization and tagging systems.
- Excellent written communication skills, with experience producing succinct executive summaries, reports, and slide decks for high-level stakeholders.
- Experience working with or in multilateral/global health institutions (e.g., Gavi, WHO, UNICEF) or in cross-institutional initiatives.
- Proficiency in Excel and PowerPoint, and comfort preparing materials for executive-level audiences.
- Fluency in English
Preferred:
- Familiarity with Gavi’s funding mechanisms, policies, and operational structures, particularly in fragile and emergency contexts.
- Previous experience conducting policy reviews or funding use case analyses in a global setting.
- Experience designing or improving review and approval processes, especially those involving risk assessment or multi-stakeholder input.
- Ability to work independently with limited oversight, while maintaining communication and responsiveness to feedback.
How to Apply
Email your application package to [email protected]. Use “Policy Use Case Analysis” as the subject line.
Expressions of interest should include:
- Resume or CV
- Cover letter
- One-page concept note on how applicant would approach the analysis, or a work sample similar to this proposed scope of work
- 3 references
Submit documents as PDF documents saved with the following naming convention: last name, first name. Include a work sample and 3 references in your expression of interest, including each contact’s email address, title, and organization.
No phone calls, please. Only potential interviewees will be contacted.

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contractrecruiting leadremote
"
About Toma
At Toma, we’re building something unorthodox—a fully AI-driven platform reshaping how 18,000 car dealerships operate nationwide.
Our small team (from ex-Scale AI/Uber founders who’ve never owned cars, to a pro Valorant player, robotics champion, motocross racer, and more) spent months living and breathing dealerships to learn the ropes.
We’ve built an in-house voice AI and agentic workflow orchestration platform, landed 60 customers purely through word-of-mouth (already hitting $700k ARR), and raised $17M from top investors such as a16z on our way to create the world’s first “ghost dealerships.”
About this Role
We are looking for a rockstar Mid-to-Senior Founding Recruiter to be the founding member of our Talent team. You will interface with the CTO and CEO to find the best engineers, operators, and founders as we become the leading AI provider in the automotive industry.
Responsibilities
* Interface with CTO and CEO
* Maintain job postings and pipelines on Ashby, Bookface (Y Combinator Work at a Startup), CDG Jobs Board, LinkedIn, and Indeed* Own hiring roadmaps and postings* Source candidates for whom you have no business being in their inbox* Leverage AI recruiting tooling and hack your way to the best candidates on the marketRequired Qualifications
* 2-3+ YOE in talent operations (internships count)
* Seasoned experience in hiring for high-caliber technical roles* Exceptional people skills* A track record of excellencePreferred Qualifications
* Experience in our recruiting stack
* Experience with AI toolingCompensation
Total compensation is based on location and seniority. Base salary and commission will be split 50/50.
Base Salary: $40,000 to $60,000
Commission: $40,000 to $60,000
Total: $80,000 to $120,000
",

fulltimeremote (us) / remote (us)
"
At Toma, we’re building something unorthodox—a fully AI-driven platform reshaping how 18,000 car dealerships operate nationwide.
Our small team (from ex-Scale AI/Uber founders who’ve never owned cars, to a pro Valorant player, robotics champion, motocross racer, and more) spent months living and breathing dealerships to learn the ropes.
We’ve built an in-house voice AI and agentic workflow orchestration platform, landed dozens of customers purely through word-of-mouth, and raised funding from top investors on our way to create the world’s first “ghost dealerships.”
Role Overview: As a Digital Customer Success Manager at Toma, you will be at the forefront of scaling our customer success efforts through technology and automation. You will be responsible for designing, implementing, and optimizing digital engagement strategies to drive product adoption, customer retention, and overall satisfaction across both large and small automotive dealerships. Acting as a \"virtual CSM\" at scale, you'll leverage automation and data to drive customer outcomes without constant human intervention. This role requires a blend of technical skills, analytical thinking, and a passion for delivering value quickly and often.
Key Responsibilities:
* Customer Journey Ownership: Own the digital customer journey, ensuring a seamless and valuable experience from onboarding to ongoing engagement.
* Develop and Execute Digital CS Programs: Design and implement scalable one-to-many customer success programs leveraging automation tools (e.g., HubSpot, Intercom, Gainsight PX).* Content Creation: Work alongside marketing to craft engaging and effective self-serve resources, including on-demand training materials, FAQs, webinars, and knowledge base articles, to guide customers through the product and maximize value.* AI and Automation Implementation: Use AI-driven insights (e.g., health scores, personalized recommendations) to personalize touchpoints and efficiently scale interactions.* Data Analysis and Segmentation: Analyze customer usage patterns and segment customers to create personalized digital journeys.* Collaboration with Pooled CSMs: Collaborate closely with pooled CSMs to ensure a consistent and high-quality customer experience. The Digital CSM will focus on building scalable digital programs, while the pooled CSMs will handle more personalized interactions and address specific customer needs.* Performance Monitoring & KPI Establishment: Establish, benchmark, and monitor key performance indicators (KPIs) to measure the effectiveness of digital CS programs and identify areas for improvement.* Collaboration: Work closely with Enterprise CSMs, Head of Customer Operations, and other teams (e.g., Sales, Product, Marketing) to ensure a cohesive and high-impact customer experience.Skills & Qualifications:
* 3+ years of experience in SaaS Digital Customer Success.
* Proficiency with Customer Success automation tools (e.g., HubSpot, Intercom, Gainsight PX) and CRM systems (e.g., Salesforce).* Hands-on experience designing automated customer journeys (playbooks, usage triggers, etc.) at scale.* Proven talent for creating compelling self-serve resources that impact efficiency* Experience with AI-driven personalization and automation techniques.* Experience analyzing data, creating segmentation strategies, and building low-touch/high-impact engagements.* Experience working with both large and small business customers.* Understanding of the automotive dealership industry is a plus.Key Performance Indicators (KPIs):
* Net Revenue Retention (NRR)
* Gross Revenue Retention (GRR)* Product Adoption Rate* Net Promoter Score (NPS)* Reduction in Support Tickets* Engagement with Digital Resources (e.g., playbook downloads, tutorial views, community participation)Reporting Structure: This position reports to the Head of Customer Operations.
Growth Opportunity: At Toma, you won’t just fill a position—you’ll shape the future of automotive AI. As we expand, we invest in your growth through mentorship, skill-building, and opportunities to lead impactful initiatives. In this role, you can deepen your expertise in Customer Success, explore cross-functional projects, and even pave the way for leadership roles as we scale. If you’re passionate about innovation and driving meaningful change, your potential for growth here is boundless.
",

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fulltime
"
The Company
At Rollstack, we are revolutionizing the way businesses share and communicate data and insights. Organizations worldwide rely on slide decks and documents to make informed decisions, whether for leadership, clients, or partners. Yet, preparing these materials often consumes countless hours. Rollstack fully automates that.
We help some of the world's leading organizations—from startups to public companies like SoFi and Whirlpool—in automating their slide decks and documents. Headquartered in New York, we offer a remote-friendly workplace and are backed by Insight Partners and Y Combinator, the most successful startup incubator in the world that produced the likes of Airbnb, Twitch, Instacart, Dropbox, Reddit, Doordash, Stripe, Coinbase, etc.
Our team operates with speed and focus to deliver outsized impacts for our customers. We approach every challenge with first principles, never assuming things have to be done a certain way. We are a erse team that believes intelligence and kindness go hand in hand, welcoming iniduals from all backgrounds. Our persistence and rapid execution define us as a category leader and a future generational company.
About the Role
We’re looking for a data-driven and strategic Revenue Operations Manager to join our team and support the growth of our go-to-market engine. In this pivotal position, you will report directly to our CEO and be responsible for driving revenue by working cross-functionally across Sales, Marketing, Customer Success, and Product to drive operational efficiency, optimize the funnel, and ensure clean, consistent reporting to help the business scale effectively.
What You Will Do
* Own and optimize key GTM systems (Salesforce, HubSpot, Outreach tools, etc.)
* Develop and maintain dashboards and reporting across revenue functions* Drive forecasting accuracy and pipeline visibility for Sales and CS* Partner with Marketing to align on lead routing, attribution, and funnel performance* Manage commission tracking, territory planning, and quota setting in collaboration with Finance* Identify and implement process improvements to remove friction and increase conversion* Support the roll-out of tools, playbooks, and training to revenue teams* Conduct ad hoc analysis to support strategic decision-makingWho We Are Looking For
* 5+ years of experience in Revenue Operations, Sales Operations, or related roles
* Strong proficiency in Salesforce and related GTM tools* Analytical mindset with advanced analytical skills and proficient in SQL* Experience with reporting tools (e.g., Looker, Tableau, Metabase) is a strong plus* Excellent communication and project management skills* Comfortable working cross-functionally in a fast-paced environment* Prior experience in B2B SaaS is a bonus but not necessaryWhy Join Us
* Join a Y Combinator-backed company that’s transforming how people — from your friends and family to teams worldwide — work more efficiently.
* Collaborate with an exceptional team, including alums of companies like Amazon, Pinterest, Deel, Tesla, Nvidia, and AiFi.* Enjoy a fully remote and erse workplace.* Join a world-class product and engineering team with a product that sells itself.* Participate in bi-annual team offsites at dream destinations from your travel bucket list.* Earn a competitive pay and life-changing equity at a fast-growing, high-efficiency startup.",

$115k – $145knon-techpeople operations
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cafulltimemountain viewrecruiting leadus / remote (us)
"
About Sully.ai
Sully.ai is transforming the healthcare industry with advanced artificial intelligence solutions. Our mission is “One Human, One Doctor”, we empower healthcare professionals by enhancing decision-making, streamlining operations, and improving patient outcomes through powerful yet user-friendly AI tools.
* Work to _save lives._* We're growing very fast.
* Customers love the product.* Our team is small and talent-dense* Impactful mission: “One Human, One Doctor”The Role:
We’re looking for a Tech Recruiting Lead to spearhead engineering hiring, including key executive roles, and build a high-performance team that drives our revenue and go-to-market strategies. You’ll own the end-to-end recruiting process, from sourcing to closing, and work closely with leadership to deliver exceptional talent.
What You’ll Do:
* Own Full-Cycle Recruiting: Source, engage, and close top 1–10% talent for Engineering and Technical roles.
* Executive Hiring Experience: Partner with leadership to hire key executives, including Head of Engineering, Head of QA, VP of Product Design and more.* Build Talent Pipelines: Develop proactive sourcing strategies to identify exceptional passive talent.* Collaborate with Leadership:** Act as a trusted advisor to hiring managers and founders, shaping the talent strategy for engineering growth.* Drive Operational Excellence: Optimize hiring processes, tools, and systems to ensure scalability and efficiency.* Sell the Vision: Articulate Sully.ai’s mission and opportunity to candidates in a competitive talent market.* Champion Culture: Source and hire talent aligned with Sully.ai’s values of innovation, ownership, and impact.Who You Are:
* Experienced Recruiter (5+ Years): Proven track record of hiring top-tier engineering talent at early-stage startups.
* Executive Search Expertise: Deep experience hiring VP and C-suite leaders in engineering, product and design roles.* Startup Ready: Comfortable working in fast-paced, ambiguous environments and scaling from seed to Series B.* Talent Strategist:** Ability to develop and execute recruiting strategies aligned with business goals.* Network Builder: Strong personal network of engineering professionals, particularly in SaaS and AI-driven industries.* Proactive & Data-Driven: Uses metrics and insights to improve sourcing strategies and hiring decisions.* Storyteller & Closer: Exceptional ability to pitch the company’s vision and close top candidates.* Mission-Driven: Passionate about AI and transforming healthcare, even without a direct healthcare background.Nice-to-Have Skills:
* Experience recruiting for AI/tech-driven companies.
* Background in building and scaling high performance engineering teams.* Familiarity with ATS tools like Greenhouse* Previous roles in recruiting agencies or executive search firms focused on engineering hiring.Values:
* Impactful: We exist to save lives; Focus on the user and all else will follow.
* Champions Team: Greatness and comfort rarely coexist; Work smart, long, hard.* Integrity: Don’t be evil; Do the right thing even when no one is watching.* Impatient: Speed is our currency; Move fast to arrive early.* Innovators: Improve 1% better everyday = 37X better after one year.",

$164k – $190kfinancenon-tech
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MongoDB - The database for modern applications.
"
Infisical helps developers and organizations securely manage over 1.5 Billion secrets each month including application configuration, database credentials, certificates, and more.
Our customers range from some of the fastest-growing startups to largest public enterprises (e.g., Hugging Face, LG, Lucid). We have a clear buyer persona and a large target market. We are well funded and backed by great investors, including Y Combinator, Elad Gil and Google.
As an Enterprise Account Executive, you’ll be responsible for growing the customer base and closing net-new logos for Infisical’s secrets management platform. We are building the #1 open-source security infrastructure stack, and you will play a defining role in growing it!
About this Role
You will be working closely with our CEO and the rest of the team on:
* Understanding and demonstrating our products to prospects.
* Developing, managing, and closing business within accounts in our enterprise accounts segment.* Driving the sales cycle from prospect to close and ensuring adoption and consumption of our products.* Collaborating with the engineering team to define customer requirements and communicate timelines.* Identifying current customers with upsell and cross-sell opportunities.* Using innovative sales tools to map, prospect, follow and close your accounts.Overall, you’re going to be one of the defining pieces of our team as we scale to thousands of customers over the next 18 months.
About You
This job will require you to have the following pivotal skills:
* Experience selling software to a technical audience (bonus: knowledge and experience with open source, security, and/or infrastructure sales)
* Demonstrated experience in scaling sales operations from the ground up, including setting up sales processes, CRM systems, and building a sales team.* Strong executive presence, credibility, and ability craft compelling cases for change.* Based in (or willing to relocate to) San Francisco.How You Will Grow
With this role, you play the defining role in:
* Scaling Infisical to 1,000s of customers over the next 18 months.
* Having an opportunity to work with a wide range of companies – from modern AI startups to Fortune 10 companies. * Defining Infisical’s sales strategy for various geographies, industries, and customer segments.* Directly participating in setting Infisical’s product roadmap by gathering customer feedback and insights.Team, Values & Benefits
Our team brings experience from companies like Figma, AWS, and Red Hat. We operate primarily as a remote team but maintain a strong presence in San Francisco, where we have an office. We also get together in person throughout the year for off-sites, conferences, and team gatherings.
At Infisical, we’re proud to offer:
* Competitive compensation, including both salary and equity options
* Unlimited paid time off* Free lunch stipend* Offsites + team gatherings (last offsite in Tokyo)* Health, Dental, & Vision plans* Generous equipment, software, & work setup stipendJoin us on a mission to make security easier for all developers — starting with secrets management.
",

$170k – $240kchief of staffnon-tech
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Skylight - We make government work in a digital world.

full timeremote
Who We Are:
2UP.io is a brand new and exciting online casino and sportsbook that is getting ready to launch. We are a spin off from one of the most well known brands that has been a principal sponsor of English Premier League football teams. Our focus is on the next generation of iGaming with an emphasis on cryptocurrency, original games, sports and esports for the global stage.
The Role:
We are seeking a highly skilled and data-driven CRM Retention Manager to lead our player retention strategies in 2UP.io. The ideal candidate will be responsible for managing the full player lifecycle, creating engaging promotions, overseeing customer and VIP support, and optimizing loyalty programs. This role requires a deep understanding of player behavior, data analysis, and retention marketing strategies to maximize player engagement and lifetime value.
Preferred Candidate:
An ideal CRM Retention Manager for an online crypto casino has a strong grasp of player behavior, segmentation, and lifecycle marketing. You excel in developing and executing engaging promotions, loyalty programs, and retention strategies tailored to crypto gaming audiences. Proficiency in CRM tools, automation, and bonus mechanics is essential, along with strong analytical skills to track and optimize player engagement. Effective communication, copywriting expertise, and cross-functional collaboration ensure seamless player experiences. A deep understanding of the iGaming industry, regulatory compliance, and emerging trends in crypto casinos sets them apart in driving long-term player loyalty and value.
What You’ll Do:
Player Lifecycle Management: Develop and execute strategies to optimize player retention at each stage of their journey, from registration to VIP status. Segment player databases based on behavior, preferences, and spending habits to tailor retention efforts.
Creating and Implementing Promotions: Design and launch engaging promotions to drive player engagement, increase retention, and enhance overall player experience. Collaborate with marketing, product, and design teams to ensure effective campaign execution.
Managing Customer and VIP Support: Work closely with the customer support team to enhance player experience, ensuring high service standards for VIP and regular players. Develop VIP engagement plans, including personalized offers, special events, and account management strategies.
Loyalty Program Management & Configuration: Design, implement, and optimize loyalty and rewards programs to increase player retention and brand loyalty. Monitor program performance, ensuring incentives align with business objectives and player expectations.
Email Retention Strategy: Develop and manage automated and targeted email campaigns, including reactivation, upsell, and engagement-driven communications. Conduct A/B testing to optimize email content, timing, and effectiveness.
Content Creation (FAQ, Help Center, Copywriting): Oversee the creation and maintenance of support content, including FAQs, Help Center articles, and user guides. Collaborate with content and marketing teams to ensure clear and engaging communication across all platforms.
Analysis of Player Behavior & Retention Strategy: Analyze player activity, transaction data, and engagement trends to identify retention opportunities and risks. Develop and adjust retention strategies based on data insights and business objectives.
Job Requirements:
Experience: 3+ years of experience in CRM, retention marketing, or a similar role within the online crypto casino industry.
CRM Budget: Utilise advanced prediction modelling to optimise the CRM spend budget. This ensures investment in the right customer segments to drive growth and minimise budget wastage.
Player Lifecycle Strategy: Strong understanding of player behavior, segmentation, and lifecycle marketing strategies.
Bonus & Loyalty Strategies: Experience in bonus mechanics, loyalty programs, and promotions within online gaming.
CRM & Data Analytics: Proficiency in CRM tools, email marketing platforms, and customer data analysis.
Analytical & Data-Driven: Data-driven mindset with excellent analytical skills and experience using Google Analytics, BI tools, or SQL.
Engaging Communication: Strong communication and copywriting skills for player-facing content.
Cross-Functional Collaboration: Ability to collaborate with cross-functional teams, including marketing, product, and customer support.
Bonus Points:
Experience with online crypto casinos.
Familiar with top online crypto casino brands.
Familiar with cryptocurrencies.
Proficient in a second language other than English.

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