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worldwideRemotiveover 2 years agoVSCO| Director, Program Management
aka, Wizard of Ops and Effectiveness Guru 🪄✨
At VSCO, our mission is to help everybody fall in love with their own creativity. We are passionate about designing trusted creative tools that are powerful, personal, and authentic. Our members are talented, inspiring, and equally passionate about their creativity. We seek humble overachievers and self-starters who are naturally curious, highly organized, and thrive in fast-paced, ever-changing environments. We foster a culture of collaboration, inclusion, ambition, and progress.
Position Summary
We are seeking an experienced Director of Program Management to manage a wide range of programs and high-impact activities across VSCO. You will be responsible for the design and development of our system of delivery as well as the effectiveness of our team and product studio operations. Designer, coach, builder, mentor, and change agent, are all words that resonate with our ideal candidate.
The Director of Program Management is responsible for enabling the achievement of larger organizational goals. They facilitate the efforts between different teams and departments through the design of systems and processes based on lean and agile principles. This leader will own the overall program of delivery with strong attention to strategy, implementation, and relationships. The Director of Program Management helps our organization stay focused on the right things at the right times, and ultimately ensures we are on an upward trajectory of success and growth.
A successful Director of Program Management at VSCO must have a broad knowledge of program management principles and practices, operational models and systems design, experience coaching teams and leadership, and an agile approach to the science of execution. They must have a strategic mindset as well as be able to lead and develop others through influence, coaching, partnerships, and day-to-day execution activities.
Who You Are
You are a natural builder who promotes transparency, trust, and accountability. You are comfortable with the ambiguity of a growing startup, and steadfast in coaching teams toward clarity in goals and action. Ultimately, you are motivated by the desire to build and optimize systems with a human-first approach. When you read the description above, you thought, all that sounds awesome and challenging, how do I apply!
Day-to-day
- Coach, mentor, and guide our Product Studio group (Product, Design, Engineering) to design the right solutions for their specific challenges. Analyze the organization's existing ways of working and implement improvements to help streamline processes and create effective outcomes.
- Support the effective flow of daily operations that support the execution of our current company objectives. Automate where it makes sense and simplify always.
- Coach teams and leaders, helping them stay on track with agile practices, fine-tuning approaches as needed to ensure the overall strategic goals are being met.
- Keep senior leadership and the broader organization informed and connected with effective and accurate information radiators and visualizations.
- Partner closely with the VP of People ensuring that our ‘how we work’ practices enhance our company culture and are designed in line with our values and principles. Culture follows structure.
- Promote and advocate a culture of continuous improvement and learning through retrospectives and the implementation of feedback loops throughout the system.
Experience Expectations
- 5+ years of experience in program management, business operations, or similar operational or systems design roles. Agile coach, program, or project manager, are other roles you may have found yourself in. Don't feel limited by the positions listed here, instead think creatively about the roles you've had and how that experience might apply to the description at the top.😎
- Deep understanding of program management techniques and methods, especially from the agile school of thought. Not looking for a strict PMP approach.
- Hands-on and theoretical knowledge of change adoption principles and performance evaluation processes & metrics.
- Experience with modern data analysis, reporting, and budgeting practices. Seen more than one approach in your career.👍
- Strong business acumen with strategy development and deployment experience.
- Working knowledge or confidence to quickly learn key productivity tools and software (e.g. Jira, Confluence, Monday.com, Google Suite, etc.). An ability to adapt to any tool or system is the goal.
- Exceptional leadership, facilitation, and organizational skills - run fast while juggling.🤹♂️
- An analytical mindset with great problem-solving abilities.🔎
- Excellent communication skills; written, verbal, and visual.
- Humble curiosity, self-driven learner, and general agile mindset to all the things.
About VSCO
VSCO is a mobile app that helps you create beautiful, professional-looking photos and videos right from your mobile phone. We offer extensive high-end photo and video editing features, including 200+ presets, and access to a vibrant global community that inspires people to create and share their erse experiences with one another. Across all products and services, VSCO’s mission is to help everybody fall in love with their own creativity.
Job Perks
A virtual first workplace with quarterly company-wide travel events to connect and play. Equity, health, vision, dental insurance for families, flexible vacation policy, Creative Fridays, VSCO Create weeks (our version of hack week), and so much more. Flexibility is the goal.
Why VSCO?
Creative Freedom
We value the creative process and our employees’ opinions — input is encouraged, regardless of your position or title. We want to work with people who are driven and demonstrate initiative in taking our mission to the next level.
The Working Life
At VSCO, everyone works hard but also takes the time to enjoy life outside of the office. Balance is important to us.
It Won’t Be Boring
Try new things, push beyond what is known, and explore what might be possible. We celebrate an environment that fights stagnation and challenges the status quo.
Interested in this position?
Tell us why you want to work at VSCO and what we should know about you.
VSCO believes in building a safe place for creative expression and celebrating that which makes us human, welcoming unique and personal backgrounds and experiences. We’re proud to foster erse perspectives within VSCO as we continue to build an inclusive culture.
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