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Big Brothers Big Sisters of America about 2 years ago
human resources🇺🇸usa only
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Who We Are:

For more than a century, Big Brothers Big Sisters has been helping change kids' perspectives and giving them the opportunity to reach their potential.

Since 1904, Big Brothers Big Sisters has operated under the belief that inherent in every child is incredible potential. As the nation's largest donor- and volunteer-supported mentoring network, Big Brothers Big Sisters makes meaningful, monitored matches between adult volunteers (“Bigs”) and children (“Littles”), ages 5 through young adulthood in communities across the country. We develop positive relationships that have a direct and lasting effect on the lives of young people.

Summary of Opportunity:

The Director, Human Resources is a direct report of the Chief People and Culture Officer (CPCO) and will serve as an integral, collaborative Human Resources partner within the National Office of Big Brothers Big Sisters of America (BBBSA). The Director will partner with the CPCO to execute a comprehensive talent strategy in support of a erse, inclusive, and engaged workplace. Through proven, high-level HR functional and strategic skill, experience in the direct management of payroll, HRIS and benefits systems administration, and the ability to proactively build favorable relationships and drive processes within an organization, the Director will deliver key requirements and initiatives across the full employee life cycle.

The Director, Human Resources drives and ensures alignment between BBBSA's people operational needs and business objectives. They will work in tandem with the CPCO, HR and Justice, Equity, Diversity, and Inclusion (JEDI) team members to lead functional areas and key talent initiatives including, but not limited to employee relations, learning and development, performance and talent management, benefit and compensation management, total rewards systems, compensation management activities, employee engagement, people manager support and workforce planning.

Travel: < 5%

Location: Full-time Remote U.S. 

People Manager: This position may be responsible for managing direct reports.

Essential Duties and Responsibilities

Payroll, HRIS and Benefits Administration

  • Payroll management: Manages and holds accountabilities for all aspects of payroll including electronic timekeeping and reporting, ensuring accuracy and timeliness in timesheet submissions, computing wages and deductions, and processing against a semi-monthly schedule to ensure employees are paid correctly and on time
    • Responsible for all payroll withholding, SUI and employee tax related items
    • Point of contact for employee questions about payroll-related matters
    • Prepares and issues earnings statements
    • Point of contact for employee questions about payroll-related matters
    • Audits “all pay information” to ensure employee data is correct
  • HRIS management: Responsible for the organization's HRIS, inclusive of data management, troubleshooting and resolving reported issues, development of HRIS-related reports, dashboards, and scorecards and system upgrade processes.
    • Ensures integrity, accuracy, and proper use of system information
    • Inputs statutory and voluntary deductions accurately in the HRIS system
    • Responsible for providing excellent customer service to end users
    • Integration and deployment of new functionality
    • Serves as primary point of contact, manages all necessary actions, maintains compliance, and prepares workers compensation reports and annual insurance audits          

Talent Management

  • In partnership with the CPCO, directs and activates functional areas in support of the full employee life cycle including, but not limited to talent acquisition, onboarding, employee engagement and retention, learning & development, and performance management
  • Aligns with the CPCO to foster and maintain an engaged workplace culture with high levels of  belonging, teamwork, accountability, communication, and alignment to organizational objectives; is an active member and HR liaison to the Employee Engagement Committee
  • Partners with the CPCO and Vice President, JEDI to ensure integration of Justice Equity, Diversity & Inclusion (JEDI) into all people communications, HR programs, policies, and processes
  • Works closely with the CPCO to develop and implement measurable strategies that focus on inidual the build of inidual knowledge, skills and abilities for employee development and its alignment to organizational strategic plan needs
  • Responsible for innovation in talent management processes for effectiveness as people managers, their professional growth as leaders and achievement of effective teams, inclusive working relationships, high employee morale and increased productivity and retention
  • With knowledge of HR best practices and with a lens on ersity, ensures the maintenance and follow up of transactional records such as hires, promotions, transfers, terminations, timekeeping disciplinary action, employee performance appraisal records and schedules
  • Develop, update, and manage policies and procedures to ensure compliance against organizational and legal standards; communicates changes in the organization's personnel policies and procedures and ensures proper compliance is followed
  • Develops and ensures application of BBBSA policies and procedures; leads timely annual updates and acknowledgement of the employee handbook, code of conduct and other organizational policies
  • Analyzes HR data and trends against realistic metrics; provides cadenced KPI reporting and prepares recommended strategies to the CPCO
  • Identifies trends and best practices in human resources; contributes information, analysis, and recommendations to the CPCO in support of the organization's strategic plan and people direction; administers various HR plans and procedures
  • Supervise and provide guidance of assigned HR staff including training, planning, and skill building

Benefits & Compensation Management

  • Directly manages the administration and maintenance of employee benefits programs including but not limited to medical, dental, vision, Life, AD&D, Disability, retirement, ancillary and other benefits plans 
  • Develops, implements, and measures critical items in support of job evaluation, compensation management, benefits administration, employee wellness programs, and special projects
  • Analyzes and assesses related needs and trends; provides recommendations to the CPCO based on current best practices and is responsible for implementing and communicating updates across the workforce 
  • Fosters and maintains working relationship with benefits broker and benefit vendors
  • Develops and delivers communications related to all benefits and employee wellness program offerings including leadership in annual open enrollment and plan updates
  • Maintains accurate benefits records; reconciles all benefit billings; identifies and consults with the CPCO on recommended cost savings
  • Partners with the Chief People & Culture Officer to perform salary and market data surveys for compensation recommendations

Employee Relations

  • Works closely with the Senior HR Generalist and directly with people managers to provide performance management guidance and resolution to line management (coaching, counseling, career development, disciplinary actions).
  • Manages complex employee relations issues; identifies and consults with the CPCO on matters of legal importance
  • Oversees all performance improvement plans and progress check-ins
  • Consults with the CPCO and activates in performance and merit appraisal programs

Employee Relations

  • Ensures legal compliance by monitoring and implementing applicable human resource local, state and federal requirements, conducting investigations, and maintaining records
  • Recommends policy change and/or additions.  Ensures employees and managers understand and follow organization and HR policies and regulations, as well as local and federal workforce laws
  • Develops strong working relationships with management and staff, providing advice, guidance, and coaching as needed.  Provide leadership in effective conflict resolution   
  • Stays abreast and makes recommendations based on the latest workplace developments including, but not limited to advances in organizational development, changes in legislation, and workforce trends (demographics, generations, etc.).
  • Develops resource tools/materials for the national office and as directed and in partnership with the CPCO, for the Network of Big Brothers Big Sisters agencies
  • Provides insightful, confidential, and focused guidance to the CPCO on all matters related to talent management
  • Manages related and other duties as assigned in support of department and business needs

People Management

  • Demonstrates a commitment to cultural ersity and inclusion that reflects
  • BBBSA's commitment to JEDI (justice, equity, ersity, and inclusion)
  • Recruits, trains, retains, and cultivates professional development of direct reports
  • Creates a dynamic, supportive, and effective team that is impactful across the BBSA network
  • Leads and manages resources (people and capital) that retains and cultivates positive, measurable success
  • Monitors progress against performance targets; implements countermeasures as needed.

Culture

  • Demonstrates a commitment to cultural ersity and inclusion that reflects BBBSA's commitment to JEDI (justice, equity, ersity, and inclusion).
  • Champions internal and external culture of the organization focusing on being a JEDI-focused youth empowerment and equity organization.
  • Provides consistent follow-up regarding assigned projects and after meetings.
  • Manages related and other duties as assigned in support of department and business needs.

Education & Related Work Experience

Education Level: Bachelor's Degree with a Business, Human Resources or related focus or equivalent work experience. Professional Certification in Human Resources or Human Relations desired. 

Years of Related Work Experience: 5-10 years progressive HR experience; at least 3 or more years in payroll, HRIS, benefits and compensation management. Direct experience in Paycom preferred, but not required

JEDI Commitment

At Big Brothers Big Sisters of America, justice, equity, ersity, and inclusion (JEDI) is an integral part of our values and mission. We recognize, affirm, and celebrate the erse backgrounds, lives, and experiences of all of our stakeholders, including youth, families, donors, volunteers, and staff. We ensure the opportunity for all voices and perspectives to be heard and honored. In the workplace, we foster an environment where all people can be their best selves. We affirm that every person [regardless of ability, age, cultural background, ethnicity, faith, gender, gender identity, gender expression, ideology, income, national origin, race or sexual orientation, marital or veteran status] has the opportunity to reach their full potential. We strive to realize the full potential that is within all of us by ensuring that all voices and perspectives are heard and honored. 

Equal Employment Opportunity

BBBSA provides equal employment opportunities to all qualified iniduals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances. 

Americans with Disabilities Act

Employee must be able to perform all essential job functions, with or without reasonable accommodation. 

Job Responsibilities

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position.  BBBSA may change the specific job duties with or without prior notice based on the needs of the organization.  

Big Brothers Big Sisters of America is directly recruiting and hiring for this position. We are not engaging any staffing/recruitment firms or agencies for this position. If any candidate profile/resume/identifying information is sent to Big Brothers Big Sisters of America and/or Big Brothers Big Sisters agencies, we will not pay any referral or firm fees in relation to this information.