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Touchcast over 2 years ago
all othersall othersaustraliaaustralia
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We are a North American based, small, yet fast-growing technology company focused on advanced video communications and applications. We are at the cutting edge of virtual events, creating a wow experience that brings our clients, their teams, their customers, and partners together. Our flagship product, Showtime, has redefined digital events creating an immersive experience to showcase our clients. Touchcast is a truly multinational and multicultural company with operations in North America, Europe, and Asia.

Position Overview

While in-person events are beginning to reopen, the future is moving into the digital realm. Touchcast creates unique hybrid event experiences that merge the two worlds, connecting people everywhere. We are looking for an Event Coordinator in Australia who can help curate and execute successful experiences in the exciting and evolving hybrid events space.

These responsibilities include:

  • Learning our platform’s technology and using it to create stunning virtual event experiences
  • Creatively and thoughtfully curating our platform features to meet a client’s vision
  • Collecting and managing event, session, and speaker content and assets
  • Working directly with cross-department internal and client teams, including design, development, production, event managers, and various points of contact and stakeholders
  • Creative problem solving within a project’s scope and effectively gauging time spent on tasks to ensure an event’s success and reduce risk
  • Being the main point of contact for a client on event day and escalating issues to relevant teams
  • Onboarding clients to Touchcast’s registration and analytics tools
  • Working with various tools including Monday.com, GSuite, and Slack to organize and communicate

Requirements

To be successful in this role, you embody:

  • Ownership: You proactively understand your role, take the initiative to ask questions to achieve success, and are accountable for your work. Your team should know that they can trust and rely on you. You care about your, your team’s, and the client’s success. You have a strong attention to detail and produce high-quality work.
  • Creativity: You are solution-oriented and come up with new ways to approach challenges. You aim to work efficiently and improve our processes. You can and like to work on different tasks and types of projects.
  • Prioritization: You can decide the importance of tasks and organize your time accordingly. You can set boundaries to get things done, tackle important tasks first, meet deadlines, and ask for help when you need it. You are proactive in letting your team know when your tasks can be expected to be done.
  • Communication: You are, first and foremost, a good listener—you aim to really understand what others are saying, are empathetic, and have patience, especially in a remote environment. You are honest and communicate with clarity.