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Collette Travel Services over 1 year ago
location: remoteus
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Account Manager – Affinity Development

Full time

Contributor

Remote, US

Requisition ID: 2065

Collette is seeking an Account Manager – Affinity Development to join our Business Development Team. This is a remote position.

About Collette: Let Us Show You the World

There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about the people. So, what are you waiting for? Your journey starts here.

Position Summary:

The Account Manager is aligned strategically with the VP of Affinity Development and helps achieve company growth objectives by finding and initiating new business partnerships. Responsibilities will include prospecting, qualifying and building relationships with possible Group Affinity Accounts and communicating leads to Business Development Managers (BDMs, RDSs & VPs). In addition, collaborating with internal stakeholder departments, marketing strategies, maintain knowledge base in regards to national parent organizations to increase Collette’s brand presence, attend affinity conferences/functions with as required. The Account Manager will research and create affinity prospect lists and is responsible for contacting, qualifying and scheduling sales appointments with the Vice President of Affinity Development & local Business Development Managers (BDM). The candidate can work remotely and it is necessary to have experience and understand Collette’s Media Model to effectively articulate the value proposition within this affinity. The Account Manager will also support our international teams in the same capacity and an understanding of our national partnerships is critical to our success of growing our business in all channels of the business.

Primary Functions:

  • Communicating and maintaining all necessary updates to lead/client profiles in the CRM.
  • Collaborating closely with VP & outside sales team, communicating potential opportunities and leads to the appropriate local BDM.
  • Execute special outbound marketing campaigns utilizing all communications tools available (i.e. social media, video, etc.)
  • Contacting and qualifying leads from conference, events and trade shows.
  • Acquire possible funding of campaigns through Collette vendors (ex. Tourist Boards)
  • Research and build relationship with vendors with goal of securing funding for campaigns and events.
  • Attends regional and company sales meetings
  • Utilize qualifying tools to identify top affinity opportunities and prioritize based on quality
  • Attends Affinity Conferences and Events
  • Provide consistent feedback to Business Development team on frequent trends, issues and suggestions and help suggest and implement process improvements to make sales operations run more efficiently
  • Work with necessary data teams to assist with growing affinity database in CRM
  • Work with the sales team on building a strategy to collaborate for ongoing growth of affinity group channel
  • Master of group policies, processes, and procedures including; commissions and comp strategies for all affinity models with a focus on the media affinity

Knowledge and Skills:

  • Strong phone presence in addition to experience with service and sales
  • Strong knowledge and experience working or understanding Collette’s media affinity model
  • Excellent verbal, written and video communications skills
  • Critical thinking skills required; must be able to solve problems on own
  • Ability to multi-task, prioritize, and manage time effectively
  • Self-motivated; takes initiative
  • Excels in collaborative team environment
  • Strong organizational skills
  • Have strong computer skills (i.e. MS office, social media platforms)
  • Ability to adapt to changing work environments
  • Availability to travel to conferences and sales meetings up to 25% of the time
  • Capability to work remotely

Annual Salary Range: $50,000.00 – $73,000.00