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First Choice Health over 1 year ago
location: remoteus
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Senior Account Executives

POSITION SUMMARY:

Senior Account Executives are the internal and external face of the company to clients. Responsibilities include providing strategic consulting and management of clients, from implementation and onboarding of new clients through troubleshooting operational issues, and ultimately renewing each client. The role provides communication throughout the organization as it relates to client activities, challenges, and opportunities. The Sr. Account Executive provides coaching and mentoring of Account Executives and Account Managers, even if no direct supervisory responsibility is involved.

EXAMPLES OF DUTIES:

  • Serves as a proactive and strategic consultant to client accounts, providing analysis of plan design performance and optimization opportunities, claims cost analysis, and overall servicing of account needs.
  • Supports sales team in response to RFPs/RFIs and manages the process of disseminating and collecting information across departments (i.e. TPA, Medical Management, EAP, etc) as required.
  • Responsible for annual contract negations. Contracts include rate negotiations, new and renewing groups, custom network updates and updating the contract template to reflect any annual federal and state requirement changes.
  • Supports new client implementations and manages annual renewals utilizing work plan tools to coordinate activities with other operational departments. Responsible for completing ASA and all legal documents for client signature, and ensuring those new and renewing groups are implemented according to contract.
  • Reviews plan documents for accuracy prior to sending to Broker or Client.
  • Serves as a representative of FCH with the employee benefit community through public speaking engagements, memberships in civic organizations, and participation in trade shows, health fairs, and other activities.
  • Assists in development of content for newsletter, policy and procedures, department standards, and other communications.
  • Coordinates the development of open enrollment materials in conjunction with clients’ HR department.
  • Manages FCH participation in client open enrollment meetings.
  • Assists Account Executives and Account Managers with client issues. Brings ongoing issues to the attention of company leadership.
  • Provides on-site services to clients that may require up to five days national travel.
  • Other related duties as assigned.

QUALIFICATIONS:

  • Four-year degree in business and/or health care administration preferred.
  • Minimum of five years of experience in TPA, HMO, PPO or health benefits account management required.
  • Requires self-funded Account Management experience.
  • Must be professional and well-groomed in appearance.
  • Current State-issued Drivers License.
  • Ability to communicate both verbally and in writing to all levels of management at a professional level.
  • Proven experience and ability to work in a team based environment.

Pay Range: $94,000-$125,000

Diversity, Equity & Inclusion:

At First Choice Health we are thoughtful about the words we use and the actions we take. We intentionally hire people from erse backgrounds that help us think differently and challenge status-quo thinking. Our commitment to Diversity, Equity, and Inclusion allow us to strive to make healthcare easier to access for everyone in all walks of life.

Benefits:

  • Medical & Vision- We offer two medical plans for employees, High Deductible and PPO plan for employees to choose from.
  • Dental- A dental plan through Sun Life dental is available to employees and eligible dependents.
  • Health Savings Account (HSA)- Employees who enroll in our medical plan can choose to establish a health savings account if eligible. FCH makes contributions to the HSA and employees may contribute pre-tax dollars via payroll deduction up to the IRS allowable limits.
  • Flexible Spending Account (FSA)- Employees may contribute pre-tax dollars through payroll deduction to a limited vision/dental FSA. Unlike with an HSA, unused FSA funds do not rollover from year to year
  • Life Insurance- FCH provides life insurance benefits at no cost at a limit of two times an employee’s annual base salary (with a max of $300,000). Employees have the opportunity to purchase additional life insurance for themselves and their dependents through payroll deduction.
  • Short & Long-Term Disability Insurance- FCH provides long-term and short-term disability coverage to all employees. It is a shared cost benefit where FCH pays for the long-term benefit and employees pay for the short-term benefit.
  • Personal Leave and Sick Time- FCH employees enjoy the benefit of paid time off. Vacation, sick leave, and any personal leave are combined into a general annual PTO bank. PTO accruals are based on service on a pay period: 0-1 year of service 120 hours; 1-2 years of service 136 hours; 3 + years of service 168 hours
  • Paid Holidays- Each employee receives two floating holidays Employees receive nine paid holidays, two four-hour time blocks for community service per year, and two floating holidays (granted January 1 and July 1).
  • Employee Assistance Program (EAP)- FCH recognizes that a variety of problems can disrupt personal and work life. If an employee needs professional help, they can contact the EAP, which provides confidential access to professional counseling services for help in confronting personal problems such as alcohol/substance abuse, marital and family difficulties, financial or legal troubles, or emotional distress.
  • Retirement Plan 401(k)- We contribute 50% of the employee’s 401k deferral , up to a maximum of 3% of the employee’s gross salary. Eligible employees must be at least 21 years old, and be employed with FCH a minimum of 90 days.
  • Profit Sharing – FCH may make annual discretionary profit sharing contributions in an amount to be determined at Plan Year end.
  • Tuition Reimbursement – Employees may be eligible to receive reimbursement for continuing education for Bachelor’s program after one year of employment with the company.
  • Wellness- We encourage and promote healthy behaviors through a Wellness program that offers rewards for those that participate.
  • These benefits may be changed with or without notice at any given time.

PHYSICAL REQUIREMENTS:

  • Ability to see and hear at normal levels with or without aid.
  • Ability to sit for long periods of time.
  • Finger and hand dexterity.
  • Ability to bend and twist.

Access to PHI:

X Routine and limited and does not require manager approval – The duties of the position require routine contact with a limited set of PHI that does not require manager approval. Examples include claims adjudication.