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Finexio about 2 years ago
sales🇺🇸usa only
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Finexio is the leader in AP Payments as a Service, the leading embedded payments approach for business the business payments. Finexio simplifies the way businesses process and receive B2B payments by integrating electronic payments and cash flow improvement solutions directly into customers’ accounts payable and procurement software.

Our vision is a world in which finance leaders only have to decide “what” to pay- Finexio’s software seamlessly handles the “how” and the “when”.

We are growing 250+% per year and are a leading disruptor in the B2B Payments and Fintech industry. The company has raised over $65m in investment and is backed by investors JP Morgan, Discover, NBH Bank, Mendon Venture Partners, and Valley Bank. These investors believe in the mission and technology so much so they are also customers and partners.

Requirements

  • Minimum of 5 years in a customer-facing, account-management role in the payments industry
  • Track record of successfully managing clients, increasing product adoption, action planning, and fielding escalations
  • Ability to manage several customers and projects simultaneously
  • Strong attention to detail and the ability to analyze and manage customer data
  • Positive, can-do attitude combined with an ability to manage customer expectations and be assertive and persuasive
  • Willingness to occasionally work beyond regular office hours when needed; Approximately 25% travel.
  • Ability to cope in a fast paced, rapidly changing environment. Previous start-up experience a plus.

Specifications

  • Owns the success of the assigned Finexio’s customers including program management, and customer account and relationship management. Expands the existing footprint of solutions within a given customer with a strong focus on Net Revenue Retention.
  • Focuses on retention and addition of revenue opportunities with customers for new solutions, projects, and electronic payments
  • Maintains strong knowledge of the customer portfolio and be able to articulate the primary analytical goals and business imperatives
  • Provides proactive communication both internally and externally to ensure customers’ needs are met
  • Maintains an understanding of customers’ immediate, short, and long- term business needs to protect, retain and increase revenues
  • Provides industry insights and best practices to the assigned customers on a quarterly basis
  • Promotes new Finexio solutions to assigned customers
  • Reviews customers’ volumes and provides customers clients feedback on potential new electronic suppliers with ability to analyze volumes and present to the customer in a concise professional manner
  • Influences the product roadmap based on customer feedback through participation in Product Meetings
  • Contributes to feasibility studies, Statement of Work (SOW) and RFP/RFI responses, certifications, audits, etc.

Benefits

    Why You’ll Love Working at Finexio:

    • Culture: We are a humble, client-first team that is focused on collaborative data-driven success.
    • Speed: We move fast, love new ideas and give you the opportunity to push your limits.
    • Growth: We are expanding rapidly into new markets, launching new services and creating a world-class company.

    What We Offer:

    • The chance to work in a fast-paced start-up environment with experienced industry leaders.
    • An environment where you can e deep into the latest technologies and make a real, measurable impact
    • Competitive salary and stock options
    • Medical, dental, and vision
    • Unlimited vacation policy

    Compensation: $ 90,000 - $120,000 base