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Mailgun over 2 years ago
marketingmarketing🇺🇸 usa only🇺🇸 usa only
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Sinch Email is looking for an associate customer marketing manager to join our lifecycle marketing team and help drive the customer marketing strategy across multiple brands. Our ideal candidate is a creative marketing professional, with prior experience developing cross-functional strategies to drive customer conversion, engagement and retention.

< class="h3">Responsibilities
  • Establish a deep understanding of the customer journey across different segments and brands.
  • Develop targeted campaigns across multiple communication channels, including email and in-app messaging.
  • Build out customer focused campaigns, tutorials, resources and engagements to guide the customer experience with our product offerings.
  • Design campaigns to drive conversion, usage and retention across the customer lifecycle.
  • Collaborate cross-functionally with our product, marketing, customer success and support teams on shared goals to drive product adoption and customer retention.
  • Manage timelines, deliverables, and reporting for your programs to drive success against team and inidual goals.

Requirements

  • 2+ years in customer marketing or related marketing roles
  • Experience in measuring and tracking the success of different cross-channel campaigns
  • Project management skills and attention to detail
  • Experience working cross functionally with sales, support and product teams.
  • Excellent communication and writing skills
  • Prior experience with in-app messaging tools is a plus

Benefits

  • STAY HEALTHY: We offer 100% employer-paid comprehensive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your inidual needs including access to telehealth for all participants.
  • CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
  • SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
  • TAKE A BREAK: Enjoy 5+ weeks of paid time off. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
  • PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support through Maven.
  • WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you’re the most productive and successful. It’s what you do, not where you work, that matters.
  • TREAT YOURSELF: Our comprehensive anniversary program offers a personalized experience in recognition of milestones achieved.
  • MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.

We embrace ersity and equal opportunity in all aspects of our business. We are committed to building a company that empowers iniduals from a erse set of backgrounds and values ersity of thought as a beacon for performance. The more inclusive we are, the better our work will be.

(*Colorado Only*) Minimum salary of $78,000 + benefits.

*Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired in Colorado.