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Apollo.io over 2 years ago
salessales🇺🇸 usa only🇺🇸 usa only
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About Apollo

Founded in 2015, Apollo is a leading sales intelligence and engagement platform trusted by over 15,000 paying customers, from rapidly growing startups to the largest global enterprises. Our platform unifies a database of 200 million business contacts with advanced intelligence and engagement tools, to help over 500,000 sales, marketing, and recruiting professionals to connect with the right person at the right time with the right message, at speed and scale.

In the last year, we’ve grown ARR 3x, quadrupled our active users, maintained profitability 18 out of the past 20 months, and recently closed a $110M Series C led by Sequoia Capital to fuel the next phase of our growth.

Working at Apollo

We are a remote-first inclusive organization focused on operational excellence.  Our way of working ensures clear expectations and an environment to do your best work with ample reward.

 The Role

Apollo.io is looking for a Director of Sales Operations to join our revenue operations team. Reporting to the VP of Revenue, this role will directly influence strategy and efficiency by designing, developing and implementing world class sales initiatives, rituals and processes to enable our go-to-market team as we continue to scale our business.

Responsibilities:

  • Reporting to the VP of Revenue this role will work closely in supporting/running a number of key operating rituals like Quarterly Business Reviews, Monthly recaps, team performance & instrumentation, and weekly meetings.
  • Design, implement and help run sales kick-off cycles.
  • Develop & maintain annual plans for the sales team, working with the BI and Analytics team to leverage AE ←→ SDR ratios & coverage models. Ensure pre-sales, sales, and post-sales plans are consistent with the planned operating expense budget.
  • Design and implement an efficient sales process to help drive company alignment on sales processes, methodologies, and reporting. Ensure new training, tools, processes, and strategies have high adoption by the sales team and are thoroughly documented.
  • Track weekly performance sales metrics performance to the company operating model. Ensure that within 1 week of a metric falling behind budget we have broad alignment on why and a plan to remedy it. Program manage until the metric is back on/above plan.
  • Identify new opportunities for sales to grow deal size by analyzing team performance and deal makeup.
  • Own the Sales Incentive Compensation planning and design process. Create sales compensation plans and programs for the sales organization that incorporate quotas, accelerators, and spiffs for ICs, managers, and leadership. Align quotas with segments, determine over-assigns, and compare historicals to advise on plan growth.
  • Within 3 months deploy an automated commission tracking and crediting process aligned with the sales team playbook and crediting rules
  • Formulate/design future president club criteria.
  • Leverage your business background to design and implement strong system alignment, processes, and GTM rituals that will drive performance and collaboration throughout the organization.
  • Partner with marketing product and finance to ensure robust bottom-up planning aligns with top-down company budgets
  • Analyze data to identify market opportunities to drive/enhance sales strategy
  • Own Sales reporting, including but not limited to sales performance, and team/rep analytics. Own development and maintenance of dashboards ensuring consistency and accuracy across all levels of the team
  • Work closely with sales enablement and L&D teams to drive adoption and alignment including ensuring the outcomes of force management are adopted across the sales team and that the sales systems and tools reflect the framework and methodologies rolled out to the team. 
  • Work with revenue leadership to define sales revenue goals and quotas
  • Manage monthly and quarterly territory and quota changes and general compensation plans
  • Proactively identify and deploy iterative improvements in all areas of the sales org (including but not limited to process, tools, and policies)
  • Build strong working partnerships with all GTM teams

Qualifications and Experience required to apply for this role:

  • 5+ years of experience in ales Operations & Strategy.
  • Bachelor’s degree in business administration, computer science, mathematics, statistics, or other quantitative fields is preferred.
  • Strong SQL knowledge, salesforce administration, and experience with Lookr is preferred.
  • Able to build great systems, processes, and ways of working: Ability to solve complex business problems, think from first principles, and build scalable processes.
  • Excellent communication skills to distill complex thoughts and strategies into simple, actionable recommendations. 
  • Highly collaborative and strong team player with high EQ: Ability to build trust quickly, high degree of empathy, and expertise at managing senior, cross-functional relationships. Experience working closely with functional leaders to solve challenging business problems; credibly present and debate recommendations with senior leadership. 
  • Strong product intuition and understanding of a variety of SaaS product verticals and markets with broad strategic business knowledge
  • Strong first principles thinker and someone who is able to drive efficient and rigorous analysis, research and insight generation, and building hypotheses and an action plan.
  • Bias towards action and Ownership mentality: Someone who exhibits a strong results-oriented ownership mentality and owns both successes and failures/learnings in past experiences. Strong bias towards action and experimentation and ability to exhibit good judgment in ambiguous situations with imperfect data. We want someone in this role who is a “learn it all” as opposed to a “know it all”.
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What You’ll Love About Apollo

Besides the great compensation package and culture that thrives in openness and excellence, we invest tremendous effort into developing our remote employees’ careers. The team embraces that we have a sole purpose: to help customers maximize their full revenue potential on the Apollo platform. This mindset opens us up to a lot of creative approaches to making customers successful at scale. You’ll be a significant part of a lean, remote team, empowered to really own your role as a proactive educator. We’re very collaborative at Apollo, so you’ll be able to lean on your teammates, even in adjacent departments, to help you achieve lofty goals. You’ll be supported and encouraged to experiment and take educated risks that lead to big wins. And, you’ll have a whole team remotely by your side to help you do it!