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**Description
****Who We Are
**Float is the world’s leading software for teams to plan their time. Launched in 2012, we’ve grown every year since, and remain proudly independent, self-funded and profitable. As a certified B Corporation, we’re committed to making a positive contribution to our team, customers, the environment, and the remote community. We’re a team of 50 working 100% remotely who believe in living our Best Work Life. You’ll partner with team members globally, including Australia, Mexico, Italy, Nigeria, Canada, and the USA. Hear what our team has to say by browsing our blog, or reading our Glassdoor reviews. Check out what our customers think of Float from our G2 reviews.
We’re on a scale up journey, and we’re seeking people who thrive in this stage, given the autonomy, and the opportunity, to do the best work of their career.
**Why We’re Hiring For This Role
**As Float grows, we’re committed to supporting our growing base of self-serve clients. This role is crucial in ensuring every client gets the support they need when they reach out to us. To maintain our momentum in improving client retention, you will manage and up-skill our current clients, combining one-to-many support with tailored, human assistance. You’ll also help onboard mid-market and SMB clients, deliver training, and work closely with our CSM team to support growth in resource-intensive areas.
We’re continuously looking for new ways to exceed customer expectations, and we combine AI and human support to enhance the customer experience. We leverage AI answers to help customers get faster answers to their questions about Float. Our human team focuses on more complex queries where 1:1 human support is most valuable, and our empathy, understanding, and troubleshooting skills shine.
In collaboration with Success and Support teams, you’ll become a product expert and take on a client-facing role from day one. The customers you’ll work closest with are legacy accounts who may be seeking additional services or an opportunity to speak with a member of our team face-to-face.
Once you’ve gotten comfortable connecting with our clients and have become a Float product expert, you’ll build campaigns to proactively reach out to clients who self-sign up and fit our ICP (Ideal Customer Profile). Part of your role will involve creating and implementing a light-touch onboarding process for these new accounts, ensuring they are set up for success. You’ll focus on lighter touch, one-to-many strategies, such as campaigns, email templates, previews of new features, and live advanced training.
Emily, our Team Lead of Customer Success, explains the important role you will play within our Customer Success team. Watch this video.
You’ll be working asynchronously with a bright, dedicated team from across the globe, with a strong focus on taking complex problems and creating solutions that feel simple and intuitive for our customers.
**What You’ll Be Responsible For
**Early on, you’ll jump right into:
- Become a Float Product Expert: Gain deep knowledge of Float's features, functionality, and best practices
- Understand Customer Needs: Learn about customer workflows and resource management challenges to provide relevant support
- Provide Video Call Support: Support customers directly via video calls, enhancing their experience with personalized assistance
- Resolve Customer Issues: Manage conversations from initial contact to resolution across email, chat, and video
- Few hours a day
- Collaborate with Customer Success Managers: Share insights from customer interactions with the CSM team to drive customer success and inform product improvement
Once you are a bit more settled, we expect that you will jump into the following projects:
- Own Client Relationships: Build and nurture meaningful connections with clients to support their long-term success
- Create Customer Success Content: Develop resources like training materials, and rollout timelines to empower customers in using Float
- Onboard Qualified SMBs: Lead the onboarding process for SMB customers, ensuring a smooth introduction to Float and its capabilities
**What You’ll Need To Be Successful
**We want you to love your work and believe that these skills will allow you to succeed in the role. Applying these skills requires:
- Customer Success Experience: Proven experience supporting SMB and mid-market customers in a B2B SaaS environment, and passion about empowering customers through knowledge-sharing. Previous CSM or Onboarding experience would set you up for success in this role.
- Familiarity with Success Tools: Proficient in CRMs and helpdesk tools (HubSpot, Intercom, Metabase, Gong, Zoom, Calendly)
- Effective Communicator: Strong written and live communication skills that showcase empathy, understanding, as well as deliver customer value
- Located in EMEA: Must be based in Europe, the Middle East, or Africa to support clients in those timezones
- To thrive in this role, you must be comfortable working autonomously, as we are a global team. You are someone who loves the challenge of problem-solving, educating and empowering customers with knowledge, and building and iterating on processes. You must utilize strong async communication skills in order to collaborate with our CSM team and clients.
As a fully remote team, we’re looking for someone comfortable with asynchronous communication as the default, which means you have previous remote experience and are comfortable using tools like Slack, Loom, and Linear to communicate as needed.
**Why Join Us
**Pay for this role is US $85,272 (Level 2). Here’s some context on **how we determine our salaries.**
We’re a global async remote company with a erse team of people from all over the world who share a common belief in living our best work life. We believe deeply in the idea of transparency and share our Float Handbook publicly so potential new team members can see first hand our perks & benefits as well as our ways of working. If you feel like you can thrive at Float to do your best work, we would love to hear from you.
**Hiring Process For This Role
**You’ll find a lot of useful information about our interview process and what it’s like to join our global team on the Float careers page. The hiring process for this role looks like this:
Initial First Meet (20 min): You'll meet with Julia, Talent Manager (hi, that’s me!), to discuss your interest in the role and review your questions about working at Float.
Manager Interview (45 min): You’ll meet with Emily, Team Lead (Customer Success), to discuss how your role will contribute to setting our clients up for success.
Co-Worker Interview (30 min): You’ll meet with Century (Customer Support Manager) and Zoe (Customer Success Manager) to e deeper into your skills and experience, as well as learn how you will work cross-functionally to support our clients.
Founder Interview (30 min): You’ll meet with Glenn, Float’s CEO, to get to know you and see if you have potential to be a great addition to the team.
_Note: Industry research shows that women and those in traditionally underrepresented groups generally don’t apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don’t check 100% of the boxes—that’s okay—we encourage you to apply anyway and highlight what you can bring to the table.
_
Latest post about 5 hours agoTime zones: EST (UTC -5), MST (UTC -7)
**
Job Description:** Are you looking for a career where you can grow and develop while making a difference in the community? HireBus is a family-oriented company with a fun and professional work environment, where you will be appreciated and rewarded for your hard work.**
Who You Are:**- You have a passion for automating processes and making life easier.
- You are detail-oriented, leaving no stone unturned.
- You communicate effortlessly with customers and teammates.
- You are experienced with GoHighLevel, Zapier, and other automation tools.
- You love solving complex problems with innovative solutions.
**
Who We Are:**- We are who you have been looking for: a dynamic and forward-thinking company.
- We empower growth with opportunities for learning and advancement.
- We e into behavioral psychology to enhance team performance.
- We utilize AI in our tools, leading the industry in innovation.
- We offer competitive pay, great benefits, and unlimited time off.
**
Job Requirements:**- Experience with GoHighLevel, Zapier, or similar automation tools.
- Strong problem-solving skills.
- Ability to manage multiple tasks and deadlines.
- Excellent customer communication skills.
- High attention to detail and accuracy.
- Flexibility to work independently and collaboratively.
- Commitment to continuous learning and improvement.
**
Next Steps:** Ready to elevate your career? Click here to apply now and join our team of experts making a real difference!**Executive Assistant (Contract) – Foundation Capital, Palo Alto, CA (Remote)
**$15-20 per hour, depending on experience
Foundation Capital, a well-established Venture Capital firm based in Palo Alto, California, is seeking a Virtual Executive Assistant for a contract role. We’re looking for someone to help with calendar management, travel arrangements, and expense reporting for a busy executive and one very light associate who will mirror a lot of the same calendaring. If you enjoy organizing schedules and coordinating travel, this could be a great opportunity for you.
What You’ll Do:
- Scheduling: Help manage a busy executive’s calendar, ensuring meetings are scheduled, and any changes are handled quickly.
- Travel Planning: Arrange travel both in the U.S. and internationally. This includes booking flights, hotels, and transportation.
- Expense Reporting: Assist with submitting expense reports and making sure everything is accurate and timely.
What We’re Looking For:
- Some experience in heavy scheduling, US and international travel planning, and expense reporting.
- Comfort working with Microsoft Outlook 365 for email and calendar management.
- A strong attention to detail and the ability to stay organized.
- Availability to work within the Pacific Time Zone, with a flexible 24/7 mindset. Regular hours are Monday to Friday, 9 am – 5 pm PT, but we require all admins to be responsive for urgent situations outside of these hours.
- Good communication skills and a positive, can-do attitude!
This is a flexible contract role, with the potential for 40-50 hours per week and the opportunity to grow into a long-term position. If you’re excited about supporting a dynamic team and growing in your role, we’d love to hear from you!
"
Our products enable leading travel organizations to delight travelers. Our customers include companies like Priceline, Hopper, and Trip.com. We support over 140 airlines, including partnerships with Lufthansa Group, United Airlines, and Singapore Airlines.
Gordian has grown rapidly and serves more than 60 million passengers per month. Launched in 2017, Gordian is backed by Y Combinator, Accomplice, Vinyl, Kinnevik, DST Global Partners, Latitude, and Naval Ravikant.
For more information, visit gordiansoftware.com
The Role
We seek an experienced Senior Accounting Manager to lead financial reporting (intercompany transactions, segment P&L, transfer pricing, etc.), month-end closing, audit, corporate tax and new tax jurisdiction, vendor procurement, company valuation, treasury, and FX management. We could see this role scaling with the company to the controller or head of accounting.
Ideally, candidates would have a good mix of public (audit firm) and private (corporate accounting) experience, a CPA (preferred), and an accounting major.
Requirements
6+ years of accounting or finance experience
What we Offer
Talent
Our talent makes all the difference. We try to attract and retain sharp, entrepreneurial, and low-ego people.
Compensation
We compensate people based on the value of their impact rather than the cost of living. We have a data-driven approach to compensation and regularly hit at or about the 80% percentile for similar roles at companies in our peer group on both cash and equity.
Location
We are a \"remote-first with travel\" company. Everyone works from home, and then around every 8 weeks, we travel to a single location (previous examples include New York City, San Diego, Miami, Portland, and Boston) to collaborate in person. The company pays for flights, hotels, and food. We organize a space to work for in-person collaboration and also schedule time for dinners and team-building activities.
Mission
Travel is wonderful, but it can be frustrating. We are building software to help travelers go further faster.
Gordian Software is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender identity and/or expression, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.
",
Time zones: JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)
DESCRIPTION
Do you love creating and editing helpful process documents and strategic, customer-facing communications? Are you passionate about developing clear, concise, and straightforward content for internal and external audiences? Do you have a proven track record of delivering high-quality content in a fast-paced environment? If you enjoy driving improvements in content readability, discoverability, and usability, then we'd love to talk to you about joining Amazon's Risk Content Management (RCM) team as a Content Developer.
BASIC QUALIFICATIONS
• Experience building knowledge using clear, concise, and visually appealing content
• Demonstrated success at learning and explaining business processes• Ability to prioritize and manage multiple stakeholder relationships and needs in a fast-paced environment• Ability to solve problems and work without close direction in ambiguous environments• Ability to troubleshoot and report issues via the appropriate channels• Basic understanding of HTML and CSS• Mastery of written and spoken EnglishPREFERRED QUALIFICATIONS
• 3+ years experience managing content projects of medium or high complexity
• Experience working as part of a global team• Experience creating content for translation and localization• Experience in editorial/peer review• Experience in project management• Advanced understanding of HTML and CSS• Bachelor's degree in a related field**Job Description
**PR Volt has grown 2.5x this year, and we’re looking for a motivated, results-driven part-time Recruitment Manager to join our team. At PR Volt, we’re transforming the public relations industry with cutting-edge technology and automation. Reporting to the Senior Vice President of Operations & Product, this role offers an exciting opportunity to lead our hiring efforts and play a key role in our fast-growing company. If you’re passionate about driving hiring excellence and helping build a dynamic company, we’d love to hear from you!
**What You’ll Do:
**- Own the applicant funnel from sourcing to final hiring manager interviews for all open positions.
- Optimize job posting strategies and identify the most effective platforms for sourcing top talent.
- Track and report on the performance of job openings and hiring metrics.
- Stay up-to-date on recruiting best practices and industry trends to enhance our processes.
- Drive efficiencies and implement automation tools to streamline recruitment operations.
- Advise on HR best practices as we scale.
**What We’re Looking For:
**- 3-5 years of experience in recruitment management, with a strong focus on optimizing processes.
- Proficiency with Applicant Tracking Systems (e.g., Breezy HR, Workable, or similar).
- Strong organizational skills with the ability to prioritize tasks and manage multiple projects effectively.
- Expertise in creating automations and driving operational efficiency.
- Data-driven mindset with a focus on continuous improvement.
- Experience working asynchronously in a fully remote environment.
- Ability to work effectively in a fast-paced, startup environment, being scrappy, resourceful, persistent, and positive.
Why Join Us: We’re an ambitious, open-minded team passionate about revolutionizing PR. At PR Volt, each day brings new challenges, collaboration, and opportunities to shape the future of our industry. We believe in work-life balance, offering our team plenty of time to recharge. Here’s what you can expect:
- Flexible Work Environment: Remote-first company with flexible work hours and location.
- Global Team: Work as part of a erse, international team.
- Growth Opportunities: Join an early-stage startup and grow your career as we scale.
- Annual Holiday Party: Celebrate with our team every year!
This is a part-time position that could grow into a full-time position for the right candidate.
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
What We Do
The Customer Experience Team’s mission is to empower Calm's community to lead happier, healthier lives through extending the Calm experience beyond the product. For our customers, we provide resources both proactively and reactively, while also advocating on their behalf to the wider company. For ourselves, we foster a nurturing and growth-minded environment, allowing us to reflect kindness and care back out into the world. We’re an award-winning team that takes a great deal of pride in using our work to contribute to Calm’s mission to make the world a happier and healthier place.
We are hiring remote workers for this role in the San Francisco Bay Area, Los Angeles, Minneapolis, MN or NYC areas. At this time, only candidates in these locations will be considered.
**What You’ll Do
**Calm’s Customer Experience Department is looking for an Associate CX Specialist to help our members engage with our products through providing exceptional customer support, as well as handle escalated cases, contribute to documentation, and assist with process improvement projects. This team member will have a unique opportunity to provide support across all of Calm’s product offerings—including our direct-to-consumer app and Calm Business—and will quickly join a variety of queues including escalations and bugs. This team member will be expected to:
- Ensure each user’s support experience is of the highest possible quality through providing timely, personalized, efficient, and empathetic replies
- Confidently answer escalated customer inquiries or route them to the agent best equipped to respond
- Develop a deep understanding of Calm's operating platforms, features, and available documentation
- Identify patterns in bug reports and feature requests and escalate appropriately
- Own the tickets and tasks assigned to you, and thoughtfully prioritize them based on the evolving needs of the team
- Write internal and external knowledge base articles as well as canned responses to common inquiries both proactively and as assigned
- Act as a point person for questions from other Calm teams regarding reported issues
**
Who You Are**The ideal CXer for Calm loves making a difference through their work, brings a passion for meditation and mindfulness, and is always looking for ways to improve the user experience. They ideally have previous experience providing customer support for a tech company and enjoy helping users of varying levels of tech-savviness engage with technology. They are someone who…
- Has exceptional written and verbal communication skills with a solutions-oriented approach
- Is able to turn a negative customer experience into a positive through effort and consideration
- Works autonomously and takes responsibility for completing assigned work through effective, data-driven prioritization
- Volunteers for tasks when they see a need, rather than waiting for them to be assigned
- Embodies a growth mindset by seeking ways to do things better, and asking for advice and feedback
- Demonstrates a proactive approach to learning, showing curiosity about new tools, technologies, and Calm’s platform to better support users
- Strong problem solving skills, with the ability to think creatively and logically to resolve customer issues
**
Nice to Haves**- Experience supporting a subscription-based service with in-app purchases, and/or a client-facing service
- Experience troubleshooting product bugs or quality issues with customers and with development teams
- Other helpful tech: JIRA, Amplitude, Confluence, Asana, Stripe, Braintree a plus
**
Minimum Requirements**- 2 years of relevant experience
- 1+ years of experience in customer support for a product or service that involves a software offering or platform
- 1+ years working with Zendesk or a similar ticketing platform
Calm uses a geographic pay model that determines salaries based on the location where an employee lives. For this position, the base pay ranges across Calm’s pay tiers is as follows: $22.00/hour - $35.00/hour. The base pay range represents the low and high end of Calm’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which include the successful candidate's geographic location, skills, experience and other qualifications. Calm uses employee zip code to determine which pay range applies.
This role is also eligible for equity + comprehensive benefits + 401k + flexible time off.
Please note that Calm may leverage artificial intelligence technology in the application review process.
Calm is committed to providing reasonable accommodations for qualified iniduals with disabilities, including disabled veterans. Please contact Calm’s Recruiting team if you need a reasonable accommodation, assistance completing any forms, or to otherwise participate in the application process. You can reach the Recruiting team at [email protected]
We believe that mental health is health, and every person should be considered in the discussion. That’s why we’re proud to be an equal opportunity workplace, committed to providing equal employment opportunities to all applicants and employees regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.
Calm is deeply committed to ersity, equity and inclusion. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination.
Employment offers are contingent upon the successful completion of a background check. Roles which require access to certain types of information may also require the successful completion of a drug screening.
[PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE WITH ECOMMERCE AND UGC ADS]
Are YOU a person with a passion for creative strategy and copywriting? Do YOU want to take charge of a brand’s creative scriptwriting to boost sales and implement psychology-driven messaging? If you answered an enthusiastic “YES” to both questions above, KEEP READING.
We are an 8-figure ecommerce brand that sells products for kids in more than 15 countries. We launched the brand at the beginning of 2022 and scaled it from 0 to multiple 7 figures in our first year, did 8 figures in sales in 2023 and multiple 8 figures in 2024.
If you're sick of flat lining in your career and ready for growth, apply to join our team now. Our goal is to become a 9-figure brand within the next couple of years and innovate our industry by introducing custom and unique products that will help our customers' lives.
And THAT’S where you come in.
We are looking for a resilient and innovative copywriter to write scripts for our paid ads that can think outside the box.
Responsibilities
- Write high-quality scripts for various formats, including video content, podcasts, advertisements, and social media campaigns.
- Write scripts that are engaging, concise, and tailored to the target audience, effectively conveying the intended message.
- Conduct thorough research on topics and new angles, utilizing data, consumer insights, and market trends to inform script content.
- Stay updated on industry trends, competitor content, and emerging topics to ensure scripts are relevant and impactful.
- Adapt and refine scripts based on feedback, ensuring the final product meets the brand’s standards.
- Utilize your superior copywriting skills, with a strong focus on storytelling, persuasive language, and emotional appeal.
Why Join KiddoSpace?
- We have grown the brand from 0 to 30M/year in less than 3 years. Our objective is to achieve 100M/year in the next 2 years. Join us to be part of this incredible growth!
- Dynamic company culture – we continuously challenge and support each other to grow and improve.
- Infinite opportunity for professional development & growth as the company scales to 9 figures.
- Yearly paid vacation days
- We heavily invest in learning & mentorship! Want to learn something new or book a paid consultation with a mentor? We will fund it for you!
- Competitive greatness - healthy competition in the company, making you strive to continuously improve
In addition, you MUST have the following skills / experience:
- Proven experience as a Scriptwriter or Copywriter in an e-commerce company, with a strong portfolio of written content across various formats.
- Must have experience writing copy and scripts for UGC ads.
- Knowledge of marketing strategies and consumer psychology.
- Exceptional research skills, with the ability to gather and synthesize information from erse sources.
- Ability to write in multiple tones and styles, adapting to different content needs while maintaining brand consistency.
- Strong communication and collaboration skills, with the ability to take direction and work effectively within a team.
How to apply:
Fill out this Google Form: https://forms.gle/Gwu2hRJLRcWAVL8QA
RWA.xyz is looking to hire a Director - Tokenized Asset Coalition to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in New York NY.
Eigen Labs is looking to hire a Controller to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in Seattle WA.
Data Solutions works with new customers to set up their data in Subscript and verify everything is correct
The basics
The product ✨: We're building the premier metrics-first finance and billing platform that empowers B2B SaaS leaders to invoice their customers, tell their ARR story, and track accounting revenue, all in one place—regardless of how complex their customers' contracts are
The role you'll play on our team:
You'll be the first point of contact for new customers after they've signed on to Subscript 🙌🏽, and will work with them through complex, data-intensive implementations 🤔. You'll hook our new customers up to their source data, help them clean and validate their data in Subscript, and help do the types of analysis that give them the most value 👍🏽.
Over the course of each implementation, you'll work to get ARR metrics, invoices, and accounting revenue clean and complete, referencing clients' CRMs (e.g. Hubspot, Salesforce), general ledgers (e.g. Quickbooks, Xero), billing tools (e.g. Stripe, Maxio, Chargebee), and spreadsheets. To get there, we rely heavily on spreadsheets, external APIs, advanced SQL, and occasionally Python.
You'll be the fifth member of the Data Solutions team**,** and will help define what the role becomes as we grow! You'll work closely with the whole company, including our co-founders Sidharth Kakkar and Michelle Lee. They formerly built and successfully exited a b2b saas company called Freckle Education, and this is their second start-up.
We're a young company with a lean team (only 14 people!), so you'll have a huge say in how we shape and build all parts of our organization 👯♂️. You'll have a ton of autonomy in defining + iterating on best practices and processes to really help both our customers AND our teammates reach the moon!
As a senior implementation manager, you'll not only work directly with the new clients you take on, but also support other team members as they encounter new challenges and could learn from your experience and insight.
The way we work:
We are an asynchronous 🕛 team
we don't do scheduled internal meetings, so the vast majority of communication is available to anybody at any time in written documentation, whole-company Slack channels, and video documentation. If you're sick of pointless meetings, this is the place for you!
We operate completely autonomously 💃🏿
no one will tell you what to do; everyone gets transparent context and details about the company goals and you will figure out how to work towards them with the rest of the team!
This is a remote job 🌎 - work anywhere you want
Although we are fully remote and asynchronous internally, our clients are all over the world; you'll be taking live calls most days of the week with customers in California, Australia, or US-East, so a substantial overlap in your working hours is a must! You can expect to be working US-Pacific hours
We're a team that loves working together
we love playing board games 🎲 (these we do synchronously 🙂). Full-time team members meet up multiple times per year for live off-sites around the world (expenses paid!)
Our interview process
We like to be really transparent and communicative about everything at Subscript, including our interview process:
Our interview process is designed to focus on your intuition with analytics, and your ability to communicate clearly (both written and via recorded video). We're a fully asynchronous company, so that's how we will communicate in this interview process too 🙂 .
The interview will focus around your ability to understand, support, and engage our awesome customers 🤝
- First, we'll ask you to work on spreadsheet task similar to the type of data work you'll be doing with our customers! As part of this simulation, you'll get a chance to ask clarification questions about the data 🔢.
- Next, you'll work through a SQL exercise using postgres to show your ability in working with databases. We'll provide the data and details on the required output, and you'll provide the query to get there.
- You'll next have a chance to show off your customer communication, as you create a piece of customer documentation that's critical to the customer onboarding process + lays the groundwork for the customer's continued success! You'll then use that to document to lead a live kick-off call with a brand new Subscript customer (who we will be taking on the role of for the purposes of the interview 🥸).
- Finally, you'll have a chance to meet and talk with one of our cofounders. This isn't graded or used in evaluation—it's purely an opportunity for you to go to know us better and answer any lingering questions you might have. Of course, we also encourage you to ask any questions along the way! It's important for us that our company and working style is a good fit for you and that you have everything you need to make the right decision.
You might notice there's no "team fit" or "culture interview" included—our focus on the output above all else. Different people with different working styles can all be stellar teammates in their own way! The important part for us is the results.
Requirements
Our ideal candidate loves data 🥰 (analyzing it, talking about it, advising our customers using it). You'll be acting as a key strategic advisor to our customers using that data!
We're looking for...
SQL mastery
serious spreadsheet skills
experience requesting and reading JSON data from APIs
satisfaction in getting to perfectly clean data
familiarity with B2B SaaS business models
ability to work US-Pacific time
8+ years relevant experience
We're also happy to see (but don't require)...
comfort in Python
experience with general ledgers used in SaaS finance (e.g. Quickbooks, Xero, and and Netsuite)
exposure to CRM tools (Hubspot and Salesforce)
You're kind, empathetic, and communicative 😄. Both externally, as you'll be collaborating closely with customers, as well as internally, as you'll be supporting with the broader team in written docs 📄 + recorded videos.
Benefits
Like all start-ups we're scrappy, but not scrappy on compensation: Subscript is committed to paying our awesome team members at market-rate. We're funded by First Round Capital and backed by several Angels at high-growth b2b saas companies.
Are YOU a person with a passion for running operations and making them efficient? Do YOU want to take charge team of 40+ people complete workflows, SOPs, etc..? If you answered an enthusiastic “YES” to both questions above, KEEP READING.
We are an 8-figure ecommerce brand that sells products for kids in more than 15 countries. We launched the brand at the beginning of 2022 and scaled it from 0 to multiple 7 figures in our first year, did 8 figures in sales in 2023 and multiple 8 figures in 2024.
If you're sick of flat lining in your career and ready for growth, apply to join our team now. Our goal is to become a 9-figure brand within the next couple of years and innovate our industry by introducing custom and unique products that will help our customers' lives.
And THAT’S where you come in.
We are looking for a resilient OPERATIONS MANAGER.
Video Explaining The Role: https://www.loom.com/share/643cec659a384356abab3b22e21d44b5?focus_title=1&muted=1&from_recorder=1
Responsibilities
One of the KEY responsibilities in this role will be supply chain management. You will have to work with various departments such as ecommerce department, Amazon department, finance department etc… to centralize the purchase of new stock for our products.
Manage, support and attend a team of 40+ to ensure that projects are managed correctly, guaranteeing that we are making optimal process and that KPIs are always healthy
Creating, scheduling tasks for departments and overseeing their work
Implement and uphold the standards of the EOS model
Creating new SOPs to enhance operational efficiency in the company and continuously improve the performance of our employees
Evaluating our KPIs and workflows, and taking informed decisions to fix problem areas, bottlenecks, etc…
Manage our Monday boards, Google Drive, Slack, etc… to create improvements all throughout
Act as the middle point coordinating the workload of our developers, graphic designers, and assisting other managers such as customer service managers to manage workload.
This will cover matters such as deciding which people should be assigned to each task, monitoring the tasks, ensuring smooth communication, etc…
- Perform interviews and provide hiring recommendations for employees and lower management employees
- Assisting our HR Manager with matters related to employee performance, disciplinary action, etc…
- Improving the reporting of our KPIs and project progress, through the creation of new boards or automations
- Onboard and offboard employees, managing their initial training, accesses to our systems, etc…
- Report to the COO about the status of long-term projects, key performance indicators and areas of improvement for the company’s operations.
Why Join KiddoSpace?
- We have grown the brand from 0 to 30M/year in less than 3 years. Our objective is to achieve 100M/year in the next 2 years. Join us to be part of this incredible growth!
- Dynamic company culture – we continuously challenge and support each other to grow and improve.
- Infinite opportunity for professional development & growth as the company scales to 9 figures.
- Yearly paid vacation days
- We heavily invest in learning & mentorship! Want to learn something new or book a paid consultation with a mentor? We will fund it for you!
- Competitive greatness - healthy competition in the company, making you strive to continuously improve
In addition, you MUST have the following skills / experience:
- Passion for team management and development.
- You must have AT LEAST 1 YEAR OF EXPERIENCE MANAGING A TEAM OF 10+ PEOPLE
- VERY HIGH attention to details
- Knowledge of EOS Model
- Knowledge of the best project management practices such as SCRUM or AGILE
- Highly responsive and organized
- Strong understanding of ecommerce and best practices is a plus
- Ability to work in a fast-paced environment and manage multiple projects simultaneously
- Outgoing personality with excellent social skills.
- Keen interest in staying on top of trends and incorporating them into team management
Compensation:
We are currently seeking for the best talent possible. When you apply, submit your salary expectations.
How to apply:
Fill out this Google Form: https://forms.gle/qUf4CksrSWfQ9Bii8
About Horizon Brands
Want to join a team of passionate geniuses that just sold their 8-figure brand and are now taking on their next challenge of creating multiple 9-figure brands? Horizon Brands is on a mission to launch several brands in the CPG space that will generate $100 mil in annual sales. We hire remarkably smart and driven iniduals who collaborate and thrive on building a company that is disrupting the way CPGs are being developed and launched on Amazon. If this is you, let's talk.
The Role
The Amazon Marketplace Manager will oversee all aspects of our Amazon sales channel. This role requires a strategic thinker with a deep understanding of Amazon's algorithms and ecosystem, including Seller Central, advertising, SEO, and fulfillment processes. The ideal candidate will develop and execute strategies to increase sales, enhance brand visibility, drive traffic, and increase conversion rates by creating compelling and optimized listings, make data-driven decisions, and ensure operational excellence on the Amazon marketplace.
Key Responsibilities:
Marketplace Strategy & Management
Create and execute a comprehensive strategy for product listings, pricing, promotions, and advertising on Amazon.
Monitor and analyze marketplace trends, competitor activities, and customer behavior to identify opportunities.
Product Listing Creation & Management
Direct creative team to produce main and stack images that maximize CTR and CVR.
Optimize sales copy with relevant keywords and compelling product descriptions to enhance search visibility and conversion rates.
Implement A/B testing to improve conversion rates.
Ensure compliance with Amazon's policies and guidelines for product listings.
Inventory & Supply Chain Coordination
Collaborate with the supply chain team to ensure adequate stock levels, timely replenishment, and forecast demand.
Address any logistics or fulfillment issues promptly.
Monitor inventory performance metrics to avoid stockouts and overstock situations.
Performance Monitoring & Reporting
Analyze sales data, customer feedback, and performance metrics to identify areas for improvement.
Generate weekly reports to inform stakeholders of performance and areas of improvement.
Track key performance indicators (KPIs) such as impressions, click-through rate (CTR), conversion rate (CVR), and advertising cost of sale (ACOS).
Advertising and Promotions
Develop and manage Amazon PPC campaigns (e.g. Sponsored Products and Sponsored Brands) to increase product visibility and drive sales.
Plan and execute promotions, discounts, and deals (e.g. Lightning Deals, Best Deals, Coupons) to stimulate demand and attract new customers.
Execute strategies that send external traffic from social media platforms like TikTok and Instagram to our Amazon listings.
Customer Engagement
Thoroughly monitor customer reviews and feedback to maintain a positive brand reputation by ensuring:
The customer service team provides an exceptional customer experience
The R&D team addresses product defects, if any
The marketing team addresses inaccurate advertising content by ensuring it aligns with and meets our customers' expectations.
Implement strategies to improve customer satisfaction and loyalty on the platform.
Cross-functional Collaboration
Work closely with marketing, new product development, and customer service teams to ensure alignment and support for Amazon initiatives.
Coordinate new product launches and expansions into new categories or markets on Amazon.
Collaborate with external partners (PPC management software) and vendors to enhance the marketplace strategy.
Amazon Compliance
Stay updated on changes in Amazon's policies, guidelines, and marketplace trends to ensure compliance and adaptability.
Participate in relevant training and professional development opportunities.
Requirements
Who are you?
Experience:
Minimum of 3-5 years of experience managing Amazon Seller Central accounts.
Proven track record of driving sales growth and improving performance metrics on Amazon.
Experience with Amazon Advertising platforms and tools.
A successful track record of sending external traffic to Amazon product listings is preferred.
Skills:
In-depth knowledge of Amazon Seller Central, FBA, and Amazon advertising.
Strong analytical skills with proficiency in data analysis and reporting tools.
Excellent organizational and project management abilities.
Exceptional communication skills, both written and verbal.
Proficiency with e-commerce tools and platforms; experience with third-party Amazon management software is a plus.
Attributes:
Strategic thinker with the ability to execute detailed plans.
Self-motivated and results-oriented.
Ability to work collaboratively in a team environment.
Up-to-date with the latest trends and best practices in e-commerce and online marketing.
Benefits
Why join Horizon Brands?
- Expert knowledge from highly experienced Amazon Sellers, ranking among the top 1% of FBA Sellers worldwide.
- Working with us will be a significant learning experience. We are committed to fostering the professional growth of our team members, empowering them to excel in their careers, whether within our company or beyond.
- Competitive compensation increases as you advance with the company, plus twenty-one days of paid vacation.
- Stability and long-term opportunity - we have over nine years of success, with most of our team members staying for over five years. Your strong performance can lead to great success in this company.
**Description
****Who We Are
**Float is the world’s leading software for teams to plan their time. Launched in 2012, we’ve grown every year since, and remain proudly independent, self-funded and profitable. As a certified B Corporation, we’re committed to making a positive contribution to our team, customers, the environment, and the remote community. We’re a team of 50 working 100% remotely who believe in living our Best Work Life. You’ll partner with team members globally, including Australia, Mexico, Italy, Nigeria, Canada, and the USA. Hear what our team has to say by browsing our blog, or reading our Glassdoor reviews. Check out what our customers think of Float from our G2 reviews.
We’re on a scale up journey, and we’re seeking people who thrive in this stage, given the autonomy, and the opportunity, to do the best work of their career.
**Why We’re Hiring For This Role
**As Float grows, we’re committed to supporting our growing base of self-serve clients. This role is crucial in ensuring every client gets the support they need when they reach out to us. To maintain our momentum in improving client retention, you will manage and up-skill our current clients, combining one-to-many support with tailored, human assistance. You’ll also help onboard mid-market and SMB clients, deliver training, and work closely with our CSM team to support growth in resource-intensive areas.
We’re continuously looking for new ways to exceed customer expectations, and we combine AI and human support to enhance the customer experience. We leverage AI answers to help customers get faster answers to their questions about Float. Our human team focuses on more complex queries where 1:1 human support is most valuable, and our empathy, understanding, and troubleshooting skills shine.
In collaboration with Success and Support teams, you’ll become a product expert and take on a client-facing role from day one. The customers you’ll work closest with are legacy accounts who may be seeking additional services or an opportunity to speak with a member of our team face-to-face.
Once you’ve gotten comfortable connecting with our clients and have become a Float product expert, you’ll build campaigns to proactively reach out to clients who self-sign up and fit our ICP (Ideal Customer Profile). Part of your role will involve creating and implementing a light-touch onboarding process for these new accounts, ensuring they are set up for success. You’ll focus on lighter touch, one-to-many strategies, such as campaigns, email templates, previews of new features, and live advanced training.
Emily, our Team Lead of Customer Success, explains the important role you will play within our Customer Success team. Watch this video.
You’ll be working asynchronously with a bright, dedicated team from across the globe, with a strong focus on taking complex problems and creating solutions that feel simple and intuitive for our customers.
**What You’ll Be Responsible For
**Early on, you’ll jump right into:
- Become a Float Product Expert: Gain deep knowledge of Float's features, functionality, and best practices
- Understand Customer Needs: Learn about customer workflows and resource management challenges to provide relevant support
- Provide Video Call Support: Support customers directly via video calls, enhancing their experience with personalized assistance
- Resolve Customer Issues: Manage conversations from initial contact to resolution across email, chat, and video
- Few hours a day
- Collaborate with Customer Success Managers: Share insights from customer interactions with the CSM team to drive customer success and inform product improvement
Once you are a bit more settled, we expect that you will jump into the following projects:
- Own Client Relationships: Build and nurture meaningful connections with clients to support their long-term success
- Create Customer Success Content: Develop resources like training materials, and rollout timelines to empower customers in using Float
- Onboard Qualified SMBs: Lead the onboarding process for SMB customers, ensuring a smooth introduction to Float and its capabilities
**What You’ll Need To Be Successful
**We want you to love your work and believe that these skills will allow you to succeed in the role. Applying these skills requires:
- Customer Success Experience: Proven experience supporting SMB and mid-market customers in a B2B SaaS environment, and passion about empowering customers through knowledge-sharing. Previous CSM or Onboarding experience would set you up for success in this role.
- Familiarity with Success Tools: Proficient in CRMs and helpdesk tools (HubSpot, Intercom, Metabase, Gong, Zoom, Calendly)
- Effective Communicator: Strong written and live communication skills that showcase empathy, understanding, as well as deliver customer value
- Located in EMEA: Must be based in Europe, the Middle East, or Africa to support clients in those timezones
- To thrive in this role, you must be comfortable working autonomously, as we are a global team. You are someone who loves the challenge of problem-solving, educating and empowering customers with knowledge, and building and iterating on processes. You must utilize strong async communication skills in order to collaborate with our CSM team and clients.
As a fully remote team, we’re looking for someone comfortable with asynchronous communication as the default, which means you have previous remote experience and are comfortable using tools like Slack, Loom, and Linear to communicate as needed.
**Why Join Us
**Pay for this role is US $85,272 (Level 2). Here’s some context on **how we determine our salaries.**
We’re a global async remote company with a erse team of people from all over the world who share a common belief in living our best work life. We believe deeply in the idea of transparency and share our Float Handbook publicly so potential new team members can see first hand our perks & benefits as well as our ways of working. If you feel like you can thrive at Float to do your best work, we would love to hear from you.
**Hiring Process For This Role
**You’ll find a lot of useful information about our interview process and what it’s like to join our global team on the Float careers page. The hiring process for this role looks like this:
Initial First Meet (20 min): You'll meet with Julia, Talent Manager (hi, that’s me!), to discuss your interest in the role and review your questions about working at Float.
Manager Interview (45 min): You’ll meet with Emily, Team Lead (Customer Success), to discuss how your role will contribute to setting our clients up for success.
Co-Worker Interview (30 min): You’ll meet with Century (Customer Support Manager) and Zoe (Customer Success Manager) to e deeper into your skills and experience, as well as learn how you will work cross-functionally to support our clients.
Founder Interview (30 min): You’ll meet with Glenn, Float’s CEO, to get to know you and see if you have potential to be a great addition to the team.
_Note: Industry research shows that women and those in traditionally underrepresented groups generally don’t apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don’t check 100% of the boxes—that’s okay—we encourage you to apply anyway and highlight what you can bring to the table.
_
Looking for a skilled Content writer/Copywriter!
BeWriters delivers help and support to private and business clients around the world to facilitate learning and improve their performance through leading-edge technology, services, and data capabilities.
Our mission is to give reliable personal education support to every student in any subject.Now we are looking for skilled Content Writers to join our team.
Position involves researching and writing original texts on various topics in multiple subjects.We offer:
- Competitive compensation in USD (from $3 to $18 per hour of work depending on urgency and complexity of customer’s request)- Performance-based bonuses (you can earn up to 35% bonus for every order)- Bonus system for nicely-done tasks (you receive tips directly from clients, we don’t withhold any fee!)- Salary paid 2 times a month, upon request- Flexible schedule. Ability to combine this job with your daily life- Variety of writing tasks- 24/7 support help with order-related questions- Personal Manager, assisting you with non-order related questions- Learning Lab with free online courses to upgrade your skillsWe expect:
- Fluent English- Ability to produce original content on college-level topics related to different subjects- Advanced time management skills- Research experience would be a plus- Stable and reliable internet access- Availability to work at least 10 hours per week or moreHow to apply:
In order to APPLY for the position and join our BeWriters freelance family, you are to:- Go to our website: https://bit.ly/3NQcOaM- Fill in your account data and tell us about your experience and preferences- Complete a test task in your area of specialization and a short English test.Once you successfully complete the probation stages, our Recruiting Manager will get in touch with you via email within the next 2-4 business days.
Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2
Join CoffeePals as a Sales Development Representative!
We’re a small, agile team making a big impact in the employee engagement industry, helping teams around the world foster meaningful connections through virtual coffee meetups. Bootstrapped since day one, we’re passionate about building relationships and improving workplace culture with a leading platform that drives team connectedness.
We’re looking for a Sales Development Representative to join our team of A-players and make an immediate impact for our customers. We’re hiring people who know how to drive growth and thrive in a fast-paced environment.
Are you the right fit for this role?
• Have you successfully reached out to cold leads through calls, emails, and social media, generating interest and creating opportunities?
• Are you skilled at identifying and researching the Ideal Customer Profile, performing market segmentation, and crafting the right message for the right prospect at the right time?
• Do you have a proven record of exceeding quotas and KPIs by combining industry insights with a solid understanding of the product?
• Can you go beyond surface-level conversations with prospects, probing to understand their needs and showing how CoffeePals can create value?
• Have you created effective outreach cadences and managed prospecting workflows in a CRM?
Requirements:
• Bachelor's Degree
• 2+ years of experience as a BDR• BONUS: You've sold to enterprise or HR Customers and or worked in a startupDo our values resonate with you?
• Do you see challenges as a gateway to growth?
• Are you comfortable having honest, constructive conversations with colleagues?
• Do you actively provide feedback to support team goals?
• Can you articulate what growth means to you, both personally and professionally?
What to expect in your first 90 days:
• 30 days: You’ll confidently articulate CoffeePals’ value proposition and conduct outreach using our sales model.
• 60 days: You’ll have a solid understanding of the employee engagement industry and reach 50% of your quota (10 SQLs/mo).
• 90 days: You’ll own the prospecting cycle from start to finish and hit 100% of your quota (20 SQLs/mo).
A day in the life:
• Conduct 40+ outbound calls, emails, and texts to generate and qualify leads.
• Coordinate demos and ensure smooth handoffs for the sales team.
• Cultivate meaningful relationships and foster trust with prospects.
• Collaborate closely with Account Executives to assess lead quality.
• Maintain and update CRM databases diligently, meeting pipeline quotas.
• Report on weekly qualitative and quantitative performance metrics.
• Innovate and experiment with creative sales strategies to enhance outreach.
Perks & Benefits:
• Uncapped commissions
• 3 weeks of Paid Time Off
• A supportive, outcome-driven work environment with a smart, dedicated team
• Location independence and flexibility
• A mission-driven company with a strong, values-based culture
Next Steps:
Selected candidates will participate in asynchronous assessments and interviews with various team members.
We’re looking forward to meeting candidates who share our excitement for fostering team connections and making CoffeePals a valuable part of workplace culture. If this sounds like you, apply today!
**Full Job Description**
Do you have a knack for keeping people engaged during conversations? If you're someone who has a passion for self-improvement, has a knack for persuasion, and aims to outperform, then we at Blue Ocean Home Buyers would love for you to be part of our team as a Cold Caller!
**About You:**
- You're the voice on the line that people remember. Your charisma and warmth make every call engaging.
- You master the art of the conversation, using questions not just to inform but to intrigue, you're naturally curious and lead others to consider new possibilities.
- You're not just content with being good; you strive for greatness, fueled by a hunger for personal and professional growth.
- Challenges are your playground; you adapt, learn, and improve faster than most around you.
**What You’ll Be Doing:**
- Your primary role is to initiate contact with potential sellers, aiming to secure 3-5 leads per day through your calls.
- You're making 100+ calls daily, using our CRM and dialer to manage your pipeline and ensure the highest revenue potential.
- You'll work remotely, but your impact will be felt in every call, driving leads towards in-home appointments set by our field team.
**Compensation:**
- Expected earnings range from $6,000.00USD - $12,000.00USD per year, reflecting your ability to meet and exceed targets.
- Base salary is between **$4 per Hour to $8 per Hour**, based on your experience.
- Commission on leads that turn into deals
Apply Here: https://u024pvodg7f.typeform.com/to/nn2VaCpM
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2
**About Us:
**At Loop Support, we specialize in connecting businesses with exceptional customer support specialists. We believe in smart, kind-hearted professionals who love to learn and grow. If you have a passion for helping others and enjoy solving problems, we want to hear from you!
**Responsibilities:
**- Respond to customer inquiries and complaints via phone, email, and chat.
- Provide detailed information about products and services.
- Troubleshoot and resolve product issues and concerns promptly.
- Maintain a positive and professional attitude with all customer interactions.
- Document customer interactions and solutions accurately.
**Qualifications:
**- Excellent written and verbal communication skills in English and Spanish. (Required)
- Stable internet connection and a reliable computer setup. (Required)
- Based in LATAM (Required)
- Ability to work independently in a distraction-free home office.
- A positive and professional attitude with a customer-first mindset.
- Previous experience in customer support is a plus, but not required.
- Strong problem-solving skills and ability to think on your feet.
Hi there,
My name’s Rachael, and I manage projects and production at Course Concierge. We’re an online course publishing house that works with a selective group of well-known YouTubers and other experts.
Our clients’ courses have hundreds of thousands of paying members, and their videos are seen by millions of people every month.
We’re looking for an ultra-reliable, detail-oriented person to assist with projects, productions, and other team needs. We’re looking for someone who will show up and get the job done — and figure things out — even when there isn’t yet a path laid out for how to do it. You make it your mission to solve problems and create a great experience for every customer, to the absolute best of your ability, every time.
We don’t much care about your experience with specific software or tasks, only your willingness to learn, figure things out, be rock-solid dependable, and produce excellent results.
We’re presently looking for someone who…
- Is a motivated, proactive problem solver. If an issue arises, your first instinct is to see what you can figure out rather than ask a supervisor what to do. You take pride in your ability to research and figure it out (you have excellent “Google-fu” skills), and that’s your first go-to in every situation. You’re not afraid to ask questions, but you also always come with background knowledge and proposed solutions.
- Has eagle-eyed attention to detail, with the ability to scan large amounts of information and pick out the misspelling, grammar error, or transposed letters. You sweat the small stuff, and you consistently catch tiny errors that others miss. (We will ask you to complete a short proofreading test.)
- Writes in fluent English with a professional yet friendly demeanor. If you’re not a native speaker, we’d never know it, because you know the language inside and out, and you write with a high level of care and thoughtfulness.
- Cares a lot about the end product. You’re not willing to drop the ball at the eleventh hour, even when you’re tired, because your ultimate priority is an excellent customer experience. You really want every detail to be attended to, and you work thoughtfully to make it so.
The role we’d like to put in your capable hands…
- Is an exciting, varied role with lots of opportunity for learning and future growth. It’s a hybrid role for now, with elements of production & operations assistance, as well as a helping of customer support.
- We’ll start you off in customer support, which you’ll handle steadfastly with a personal touch and reliable availability.
- You’ll be independently motivated to take amazing care of our customers.
- You’ll be supporting course members on behalf of our clients (who have intimately personal brands), and we take huge pride in our customer experience standards.
- You’ll get to put your problem-solving skills to use helping inspire our customers to take action. Our customers have signed up to learn something, and whether it’s playing guitar or woodworking, we want to encourage them to follow through and get the most from their investment.
You’ll work closely with me as my right hand in all things production. This is a widely varied set of responsibilities that can include:
- Building course posts and loading content in Wordpress
- Building spaces and adding members to Circle or Skool communities
- Proofreading and QA of emails, course content, customer details, and more
- Working with our developers to build sales pages
- Working with our designer to build landing pages in LeadPages or Wordpress
- Troubleshooting issues with our courses
- Sales data & customer completion data reporting
- Simple video editing, if that’s in your skill set and interests
- Creating simple projects in Canva, if that’s in your skill set and interests
- And more, dependent on your areas of interest and skill
- You’ll also handle occasional email newsletter sends and building email automations in Active Campaign.
- It’s a plus if you have experience with varying online course related software like Wordpress, Active Campaign or other email marketing software, Basecamp, Canva, Help Scout, etc., but it’s more important that you’re quick and eager to learn, as well as thorough and detail oriented. We want to produce top-quality work as quickly as we can.
A little more about the team you’ll be joining…
We’re a small team, committed to excellence, and that means we need everyone on our team to show up at a high level. When the rubber hits the road, and something needs to be fixed immediately for our customers to have an amazing experience, we make sure it gets done. We all seek to show up with a 100% commitment; a high level of energy; and a positive, calm attitude.
That isn’t to say we value never-ending overtime or workaholism; it’s just the opposite. We show up hard when we need to and then rest fully in our downtime. You’ll be appreciated and rewarded for your dedication and commitment with the time off you need, fair compensation, and a clear growth path.
You’ll report directly to me, and I’m based in US Central Time. I tend toward a later day and would love for you to have a good amount of overlap with my afternoon hours.
A little more about the details of the job…
This is a part-time independent contractor role, requiring about 20 hours per week, with those hours spread out regularly for 4 hours per weekday, M-F, with potential for growth for the right person.
We’re entirely remote, with team members all over the world. For this role, we’re seeking someone who will work consistently between the hours of 12 pm – 6 pm US Central Time. It’s a plus if you’re based in Mexico, Central America, or South America.
Particularly in customer support, we will occasionally ask you to cover weekends when we have a promotion or new course launch (once a month or less) – with days off afterward to make up for it.
To apply…
Write to [email protected] with a note in the body of your email on why you’d be a great fit.
We have a no résumé/CV policy so please do not attach one—we don’t care where you went to college (or that you even went at all). We’ll simply pick the most well written and thoughtful cover notes for consideration.
We would like to know that you’re paying close attention, as we need someone detail oriented in this role, and my favorite color is blue, so please put the word blue somewhere in the subject line of your email.
We regret that we won’t be able to get back to everyone, but if your note stands out, we’ll aim to respond within two weeks of your writing.
Thank you for reading. If you’re on the fence about applying, please do!
Best of luck, and we look forward to hearing from you.
Rachael
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), AST (UTC -4), NST (UTC -3:30)
Niceboard is a founder-led, profitable, bootstrapped B2B SaaS startup. We are the preferred job board software for hundreds of leading communities running white-label job boards.
*About the company**\ Niceboard allows associations/non-profits, staffing companies, niche communities (and more…) to connect job seekers and employers in their audiences through a branded job board platform, and unlock the value in their audiences.
* We've paid out over $2MM in job post earnings to our customers (over the last ~3 years)* Niceboard has helped thousands of candidates find jobs and hundreds of employers hire great talent (and counting…)* The company is 100% bootstrapped and independent: we answer only to our customers!About the position
I'm looking for someone who:
* genuinely enjoys sales, talking to leads and customers and closing deals* is extremely hands on (must be able to own the sales front from prospect to closed customer) and not afraid to get said hands dirty* is hungry and resourceful* is interested in working directly with the founder, helping take Niceboard to the next level and participating in the company's growth (you will be the founding account manager so lots of room for growth if you do your job well!)* is excited about continually refining the sales process for Niceboard and perfecting a repeatable, scalable process* Is happy to collaborate with the founder and support team to improve the product by relaying feedback/knowledge gained via calls*🏆 What You’ll Achieve**\ Prospect lists of potential customers and reach out via email/phone/Zoom/ to set up demo calls and convert those to trials (and then customers)
* Manage the pipeline of leads/trials in a CRM* Book calls with warm leads from our free trials to make sure they close* Contact past customers to earn back their business* Grow revenue, grow the company and participate in the upside! *✨ About You**\ Are focused on performance* Want to acquire tons of closing experience* Want to sell a great product (our customers LOVE Niceboard and some of them earn 6 figures with it —aka product pays for itself)* Have a friendly demeanor and genuinely want to help customers fill their need instead of pushing product without purpose* Want to work directly with the founder in a no-red-tape environment* Can move fast and work independently* Will go the extra mile to succeed*📈 Requirements**\ Proven track record of successful sales in tech (ideally in a B2B SaaS company)
* Great communication skills* Experience working with CRM and the entire sales pipeline (sourcing leads to closing)* Professional, friendly demeanor* Experience working remotely* US/Canada native: you speak fluent English and understand the culture*🚀 Bonus Points**\ Previous experience in HR tech
* Previous experience working with associations / non-profits* Previous experience at high-growth, fast-paced startups* Product minded: you genuinely enjoy selling tech products people love*💸 Compensation**\ Base salary ($65k+)
* Commissions on every sale (TBD)If you’re a hungry salesperson who wants to help us in our mission of connecting people to jobs they love and empowering communities while working in a cool, no-bullshit remote (North America) environment, join Niceboard!
Email me at [email protected] with a short intro, your resume and the main reason why you're interested in working at Niceboard and we'll take it from there! I look forward to meeting you.
About Horizon Brands
Want to join a team of passionate geniuses that just sold their 8-figure brand and are now taking on their next challenge of creating multiple 9-figure brands? Horizon Brands is on a mission to launch several brands in the CPG space that will generate $100 mil in annual sales. We hire remarkably smart and driven iniduals who collaborate and thrive on building a company that is disrupting the way CPGs are being developed and launched on Amazon. If this is you, let's talk.
The Role
The Amazon Marketplace Manager will oversee all aspects of our Amazon sales channel. This role requires a strategic thinker with a deep understanding of Amazon's algorithms and ecosystem, including Seller Central, advertising, SEO, and fulfillment processes. The ideal candidate will develop and execute strategies to increase sales, enhance brand visibility, drive traffic, and increase conversion rates by creating compelling and optimized listings, make data-driven decisions, and ensure operational excellence on the Amazon marketplace.
Key Responsibilities:
Marketplace Strategy & Management
Create and execute a comprehensive strategy for product listings, pricing, promotions, and advertising on Amazon.
Monitor and analyze marketplace trends, competitor activities, and customer behavior to identify opportunities.
Product Listing Creation & Management
Direct creative team to produce main and stack images that maximize CTR and CVR.
Optimize sales copy with relevant keywords and compelling product descriptions to enhance search visibility and conversion rates.
Implement A/B testing to improve conversion rates.
Ensure compliance with Amazon's policies and guidelines for product listings.
Inventory & Supply Chain Coordination
Collaborate with the supply chain team to ensure adequate stock levels, timely replenishment, and forecast demand.
Address any logistics or fulfillment issues promptly.
Monitor inventory performance metrics to avoid stockouts and overstock situations.
Performance Monitoring & Reporting
Analyze sales data, customer feedback, and performance metrics to identify areas for improvement.
Generate weekly reports to inform stakeholders of performance and areas of improvement.
Track key performance indicators (KPIs) such as impressions, click-through rate (CTR), conversion rate (CVR), and advertising cost of sale (ACOS).
Advertising and Promotions
Develop and manage Amazon PPC campaigns (e.g. Sponsored Products, Sponsored Brands) to increase product visibility and drive sales.
Plan and execute promotions, discounts, and deals (e.g. Lightning Deals, Best Deals, Coupons) to stimulate demand and attract new customers.
Execute strategies that send external traffic from social media platforms like TikTok and Instagram to our Amazon listings.
Customer Engagement
Thoroughly monitor customer reviews and feedback to maintain a positive brand reputation by ensuring:
The customer service team provides an exceptional customer experience
The R&D team addresses product defects, if any
The marketing team addresses inaccurate advertising content by ensuring it aligns with and meets our customers' expectations.
Implement strategies to improve customer satisfaction and loyalty on the platform.
Cross-functional Collaboration
Work closely with marketing, new product development, and customer service teams to ensure alignment and support for Amazon initiatives.
Coordinate new product launches and expansions into new categories or markets on Amazon.
Collaborate with external partners (PPC management software) and vendors to enhance the marketplace strategy.
Amazon Compliance
Stay updated on changes in Amazon's policies, guidelines, and marketplace trends to ensure compliance and adaptability.
Participate in relevant training and professional development opportunities.
Requirements
Who are you?
Experience:
Minimum of 3-5 years of experience managing Amazon Seller Central accounts.
Proven track record of driving sales growth and improving performance metrics on Amazon.
Experience with Amazon Advertising platforms and tools.
A successful track record of sending external traffic to Amazon product listings is preferred.
Skills:
In-depth knowledge of Amazon Seller Central, FBA, and Amazon advertising.
Strong analytical skills with proficiency in data analysis and reporting tools.
Excellent organizational and project management abilities.
Exceptional communication skills, both written and verbal.
Proficiency with e-commerce tools and platforms; experience with third-party Amazon management software is a plus.
Attributes:
Strategic thinker with the ability to execute detailed plans.
Self-motivated and results-oriented.
Ability to work collaboratively in a team environment.
Up-to-date with the latest trends and best practices in e-commerce and online marketing.
Benefits
Why join Horizon Brands?
- Expert knowledge from highly experienced Amazon Sellers, ranking among the top 1% of FBA Sellers worldwide.
- Working with us will be a significant learning experience. We are committed to fostering the professional growth of our team members, empowering them to excel in their careers, whether within our company or beyond.
- Competitive compensation increases as you advance with the company, plus twenty-one days of paid vacation.
- Stability and long-term opportunity - we have over nine years of success, with most of our team members staying for over five years. Your strong performance can lead to great success in this company.
WE ARE LOOKING FOR THE BEST SALES MANAGER!
Due to the expansion of the sales department, an international company is looking for a sales manager! Responsibilities: Preparation and conducting informational sessions for clients on trading and investments.
**What will you do:
**- Our brave managers consult with clients who are taking an online course in Investments (stock market, currency, commodities, crypto);
- Answer questions, clarify information regarding the purchase of securities and currencies;
- Provide consulting assistance for the competent formation of client portfolios.
- Conduct VIDEO Zoom meetings for company presentations and closing deals;
**To join us you need:
**- Knowledge of conversational English from C1
- Self-confidence and firmness of intention. (understanding the goal - 50% of success)
- A personal computer with a CAMERA, headset, and constant internet access.
- NOT CONSIDERING COMBINATIONS; An employee is required exclusively for full-time work."
Knowledge of the Russian language (B1) is welcomed but not required.
**What can we offer:
**- Remote work format (home office)
- Work schedule 5/2 from 10:00 to 19:00 (UTC +3)
- Competitive salary (fixed salary + 1-4% from sales + bonuses for achieving targets. Salary in $)
- Paid training (if no experience, we will teach you and pay for the full training).
- Career growth to Team Lead.
WE ARE LOOKING FOR THE BEST SALES MANAGER!
Due to the expansion of the sales department, an international company is looking for a sales manager! Responsibilities: Preparation and conducting informational sessions for clients on trading and investments.
**What will you do:
**- Our brave managers consult with clients who are taking an online course in Investments (stock market, currency, commodities, crypto);
- Answer questions, clarify information regarding the purchase of securities and currencies;
- Provide consulting assistance for the competent formation of client portfolios.
- Conduct VIDEO Zoom meetings for company presentations and closing deals;
**To join us you need:
**- Knowledge of conversational English from C1
- Self-confidence and firmness of intention. (understanding the goal - 50% of success)
- A personal computer with a CAMERA, headset, and constant internet access.
- NOT CONSIDERING COMBINATIONS; An employee is required exclusively for full-time work."
Knowledge of the Russian language (B1) is welcomed but not required.
**What can we offer:
**- Remote work format (home office)
- Work schedule 5/2 from 10:00 to 19:00 (UTC +3)
- Competitive salary (fixed salary + 1-4% from sales + bonuses for achieving targets. Salary in $)
- Paid training (if no experience, we will teach you and pay for the full training).
- Career growth to Team Lead.
Are YOU a Google media buyer with experience with ecommerce companies? If you answered an enthusiastic “YES” to both questions above, KEEP READING.
We are an 8-figure ecommerce brand that sells products for kids in more than 15 countries. We launched the brand at the beginning of 2022 and scaled it from 0 to multiple 7 figures in our first year and did 8 figures in sales in 2023. Our goal is to become a 9-figure brand within the next couple of years and innovate our industry by introducing custom and unique products that will help our customers' lives.
And THAT’S where you come in.
Video Explaining The Role:https://www.loom.com/share/1b8c7d67723544b4aec6e747e0f33bed?t=0
✅Requirements for this position
We are seeking a highly skilled eCommerce Google PPC expert to join our team. The ideal candidate will have a deep understanding of pay-per-click (PPC) advertising and be able to develop and execute effective PPC campaigns on the Google Ads platform.
This is a remote role (work wherever you'd like)
Requirements:
- Google Ads Copywriting skills is a must
- Knowledgeable in the eCommerce sector (Google Ads, PLA Ads & YouTube Ads)
- Passionate and motivated by your work
- Fluent in English
Responsibilities:
- Write compelling ad copy and create engaging ad campaigns that drive conversions and increase ROI
- Develop and implement PPC strategies that align with business goals and objectives
- Conduct thorough keyword research and analysis to identify high-performing keywords for campaigns
- Monitor and analyze campaign performance to identify areas for improvement and optimization
- Manage bids and budgets to maximize campaign performance and ROI
- Stay up-to-date with industry trends and changes to the Google Ads platform
- Collaborate with other members of the marketing team to ensure consistent messaging across all channels.
- Proactively communicate with other team members and address any questions or concerns related to account performance.
👪About TheKiddoSpace
- Founded in 2022, we are now a Multiple 8-figure e-commerce brand selling products to over 20 countries.
- 50+ employees and growing rapidly, selling must-haves for every parent and child, our primary goal is to make parenting easier.
- We have multiple products that have reached the multi million-dollar scale, and we are continuously expanding our product line.
- With multiple products in the pipeline, there's great potential for innovation and growth, creating opportunities for launching new campaigns across our global markets.
- KiddoSpace focuses on delivering high-quality, innovative products that solve everyday challenges for parents, and our goal is to continue growing as a leading brand in the parenting niche.
😎Benefits of working with us
- Competitive salary. Salary is mainly performance based, based on the results that you generate with your ads, you can expect to make a ballpark $1500/month - $8000/month, or even more (salary is not capped)!!!
- Dynamic Company Culture: At KiddoSpace, we foster a culture of growth, support, and continuous improvement. We believe in challenging each other to push boundaries. You’ll be part of a collaborative environment where your ideas are heard.
- Yearly Paid Vacation Days: We value work-life balance and provide yearly paid vacation days so you can recharge, spend time with loved ones, and come back refreshed.
- Creative Freedom: You will have the autonomy to implement your strategies, explore new ideas, and innovate within your role. We encourage creative thinking and value independent decision-making.
- Mentorship: With access to expert top Google Ads mentorship programs, we prioritize your professional growth. Whether it’s through one-on-one guidance or ongoing support from other team members, you’ll have the resources you need.
- Company Growth and Opportunities: KiddoSpace is rapidly expanding, and with this growth comes a wealth of opportunities. As part of an 8-figure brand selling in over 20 countries, you’ll have the chance to work on large-scale campaigns, launch products globally, and contribute to the success of a company that’s growing.
- Google Media Buying Benefits: At KiddoSpace, you’ll be part of campaigns that target erse international markets, helping drive both brand growth and your expertise in the field as well.
- Competitive Greatness: At KiddoSpace, we set high standards and aim for competitive greatness, giving you the chance to develop your skills in an environment that values ambition.
📄How to apply : https://docs.google.com/forms/d/e/1FAIpQLSfIFlYfN2lyPEZEB\_-Z26Gdl2cEhXM3rCSj72c3CcaNLdBgAQ/viewform
Please fill out this 10-minute form to share your expertise with us.
Thank you for sharing your expertise with us.
If selected, you'll receive an email from us to schedule a meeting.
Thank you!
--Edward M (Sr Google Media Buyer at KiddoSpace)
Are YOU a person with a passion for TikTok strategy? Do YOU want to be part of an ENERGETIC and FAST-GROWING TEAM? If you answered an enthusiastic “YES” to both questions above, KEEP READING.
We are an 8-figure ecommerce brand that sells products for kids in more than 15 countries. We launched the brand at the beginning of 2022 and scaled it from 0 to multiple 7 figures in our first year and did 8 figures in sales in 2023. Our goal is to become a 9-figure brand within the next couple of years and innovate our industry by introducing custom and unique products that will help our customers' lives.
And THAT’S where you come in.
We are looking for an TikTok Shop Manager to join our team, as a full time-position. You will become part of our in-house team, so we are not looking for agencies or freelancers.
We need someone to take responsibility for:
- Manage our TikTok Seller Central & the brand’s TikTok presence from A to Z. Our TikTok activity will be your primary responsibility, which makes the scope of this role very growth oriented, and you could be required to engage in many different projects that relate with TikTok.
- Perform thorough competitor research, creative analysis and market research to optimize our TikTok presence and performance.
- Coordinating the shipment of inventory for TikTok Shop at the Amazon FBA warehouses, aligning with our Amazon specialist.
- Forecasting sales and inventory needed to run TikTok Shop.
- Creating, optimizing and managing listings for our products in TikTok, in all our different regions.
- Work with our video editor, UGC creators, UGC project manager and creative director to create amazing creatives and content for TikTok.
- Prepare, strategize, create and manage ad campaigns to boost our sales in TikTok, obtaining the ideal ROAS and profitability.
- You will be primarily responsible for the brand’s entire presence in TikTok, through all the different geographies.
👪About TheKiddoSpace
- Founded in 2022, we are now a Multiple 8-figure e-commerce brand selling products to over 20 countries.
- 50+ employees and growing rapidly, selling must-haves for every parent and child, our primary goal is to make parenting easier.
- We have multiple products that have reached the multi million-dollar scale, and we are continuously expanding our product line.
- With multiple products in the pipeline, there's great potential for innovation and growth, creating opportunities for launching new campaigns across our global markets.
- KiddoSpace focuses on delivering high-quality, innovative products that solve everyday challenges for parents, and our goal is to continue growing as a leading brand in the parenting niche.
😎Benefits of working with us
- Dynamic Company Culture: At KiddoSpace, we foster a culture of growth, support, and continuous improvement. We believe in challenging each other to push boundaries. You’ll be part of a collaborative environment where your ideas are heard.
- Yearly Paid Vacation Days: We value work-life balance and provide yearly paid vacation days so you can recharge, spend time with loved ones, and come back refreshed.
- Creative Freedom: You will have the autonomy to implement your strategies, explore new ideas, and innovate within your role. We encourage creative thinking and value independent decision-making.
- Mentorship: With access to expert mentorship programs, we prioritize your professional growth. Whether it’s through one-on-one guidance or ongoing support from other team members, you’ll have the resources you need.
- Company Growth and Opportunities: KiddoSpace is rapidly expanding, and with this growth comes a wealth of opportunities. As part of an 8-figure brand selling in over 20 countries, you’ll have the chance to work on large-scale campaigns, launch products globally, and contribute to the success of a company that’s growing.
- Competitive Greatness: At KiddoSpace, we set high standards and aim for competitive greatness, giving you the chance to develop your skills in an environment that values ambition.
✅ Requirements:
- A deep understanding of TikTok within the ecommerce & physical products sector.
- Proven expertise performing the above-mentioned functions, of at least 1 year.
- Effective communicator.
- Capacity to work independently & as a team.
- Self-organization skills.
- Problem solving skills.
- Very detail oriented.
Compensation:
Salary is negotiable. We are seeking the best talent and don’t want salary to be a barrier—it will reflect your skills, experience, and the value you bring to the company.
How to apply:
Complete this Google Form: https://forms.gle/4VUpDL59hq66NH956
Are YOU a person with a passion for social media? Do YOU want to take charge of a brand’s social media account to drive up engagement, customer loyalty and brand awareness? If you answered an enthusiastic “YES” to both questions above, KEEP READING.
We are an 8-figure ecommerce brand that sells products for kids in more than 15 countries. We launched the brand at the beginning of 2022 and scaled it from 0 to multiple 7 figures in our first year, did 8 figures in sales in 2023 and multiple 8 figures in 2024.
If you're sick of flat lining in your career and ready for growth, apply to join our team now. Our goal is to become a 9-figure brand within the next couple of years and innovate our industry by introducing custom and unique products that will help our customers' lives.
And THAT’S where you come in.
We are looking for a resilient and innovative social media manager that can think outside the box.
Responsibilities
- Produce high-quality visual and written content for social media, and brand campaigns.
- Develop and execute content strategies that drive engagement and increase brand awareness.
- Stay up-to-date with industry trends and incorporate them into content creation.
- Collaborate with the marketing team to align content with overall brand strategy.
- Engage with our audience through creative and compelling content.
- Analyze content performance and make data-driven decisions to improve engagement.
- Manage relationships with our UGC creators, briefing them on the new content they need to produce for us to post in social media.
- Monitor and respond to comments across different social media platforms. In case comments across the platforms are too high to handle by one person, you will manage the work of a virtual assistant, whose job will be to reply to the comments.
Why Join KiddoSpace?
- We have grown the brand from 0 to 30M/year in less than 3 years. Our objective is to achieve 100M/year in the next 2 years. Join us to be part of this incredible growth!
- Dynamic company culture – we continuously challenge and support each other to grow and improve.
- Infinite opportunity for professional development & growth as the company scales to 9 figure
- Yearly paid vacation days
- We heavily invest in learning & mentorship! Want to learn something new or book a paid consultation with a mentor? We will fund it for you!
- Competitive greatness - healthy competition in the company, making you strive to continuously improve
In addition, you MUST have the following skills / experience:
- Must have one year minimum experience in an ECOMMERCE BRAND
- Passion for creating content and storytelling.
- A combination of copywriting and marketing skills to strategically create posts, captions, stories, etc….
- OPTIONAL: Graphic designs are secondary. They are valued but not necessary for this position.
- Excellent visual and written communication skills.
- Proficiency in content creation tools and software.
- Strong understanding of social media platforms and their best practices.
- Ability to work in a fast-paced environment and manage multiple projects simultaneously.
- Outgoing personality with excellent social skills.
- Keen interest in staying on top of trends and incorporating them into content.
- BONUS: If you are a mum, and would like to create content yourself with your kid to post on social media, create a community of mums through live, videos, reels etc
How to apply:
Fill out this Google Form: https://forms.gle/VxkJgyRabyyUSxFY8
Are you an ecommerce email marketing specialist? Are you looking to take the lead of an email marketing department, with great staff and resources to back you up? Do YOU want to be part of an ENERGETIC and FAST-GROWING TEAM? If you answered an enthusiastic “YES” to both questions above, KEEP READING.
We are an 8-figure ecommerce brand that sells products for kids in more than 15 countries. We launched the brand at the beginning of 2022 and scaled it from 0 to multiple 7 figures in our first year and did 8 figures in sales in 2023. Our goal is to become a 9-figure brand within the next couple of years and innovate our industry by introducing custom and unique products that will help our customers' lives.
And THAT’S where you come in.
PLEASE REVIEW THIS VIDEO EXPLAINING THE POSITION:
https://www.loom.com/share/1720259ade5041818a7edb18225e78b6
We need someone to take responsibility for:
- Email Marketing Strategy:
- Creating our monthly marketing content calendar;
- Creating and strategizing weekly sale events and offers, flash sales, and big events such as Christmas or Black Friday;
- Optimizing the use of sign up forms and popups;
- Constantly improving the performance of our automated flows, making them more appealing to our customers and prioritizing cross-selling and retention;
- Optimizing the performance of our email marketing channel, focusing on the main KPIs such as revenue, click-through rate, open rate, etc…
- Leveraging the use of AB testing to refine our messaging and performance in email marketing;
- Reporting to the Operations Manager the email marketing performance and engaging in strategy discussions.
- Team Management
- Managing a team of email marketing implementation, graphic designer, and copywriter;
- Performing quality control of the work of each team member, specially approving designs and copy;
- Creating proper SOPs for the team to help you with segmentation, campaign scheduling, quality control, etc…;
- Leading and supervising the team to improve team performance and wellness;
- Ensuring KPIs are efficiently and timely tracked;
- Taking responsibility for hiring and training new team members of the email marketing department.
Why Join KiddoSpace?
- We have grown the brand from 0 to 30M/year in less than 3 years. Our objective is to achieve 100M/year in the next 2 years. Join us to be part of this incredible growth!
- Dynamic company culture – we continuously challenge and support each other to grow and improve.
- Infinite opportunity for professional development & growth as the company scales to 9 figures.
- Yearly paid vacation days
- We heavily invest in learning & mentorship! Want to learn something new or book a paid consultation with a mentor? We will fund it for you!
- Competitive greatness - healthy competition in the company, making you strive to continuously improve
In addition, you MUST have the following skills / experience:
- Bilingual or native in English.
- Minimum of 2 year of proven experience in Email Marketing for an Ecommerce Brand. We will only consider candidates whose main experience and background lies in the ecommerce industry.
- Strong analytical skills, with the ability to track and measure campaign performance.
- Proven experience with A/B testing and segmentation.
- Deep understanding of email marketing best practices and regulations.
- Deep understanding of marketing & offers (not just related to emails).
- Exceptional written and verbal communication skills.
- Strong knowledge of Klaviyo.
- Great project management skills.
- Keen to detail.
Compensation:
Salary is negotiable. We are seeking the best talent and don’t want salary to be a barrier—it will reflect your skills, experience, and the value you bring to the company.
How to apply:
Fill out this form: https://forms.gle/yv5ANGhGxpPzYDKw5
We’re a small team solving big problems in the data quality industry. Bootstrapped since 2006, we're passionate about helping data-intensive businesses get the most out of their data, providing the leading data matching engine in our space.
We are looking for a Sales Development Representative to join our amazing team of A-players and drive instant impact for our customers. We are hiring people who have done it before.
Are you qualified for this role?
- Have you successfully reached out to cold leads via cold calls, cold emails, and social media messaging generating interested prospects?
- Can you dig deep into the Ideal Customer Profile, perform segmentation, do thorough research to find the right prospects, at the right time, and engage with the right messaging?
- Do you possess a strong track record in exceeding your quotas/KPIs by maintaining a deep understanding of industry-specific knowledge and product knowledge?
- Can you demonstrate experience in probing deeper while on the cold call to decipher the prospects' needs and show value?
- Do you have experience creating cadences for targeted lead outreach?
- Have you used CRMs in the past to manage your pipeline?
Are you sure you’re up to what we’re up to?
- Do you embrace challenges as a pathway for your own growth?
- Have you embraced difficult conversations with colleagues?
- Do you have a track record of providing feedback to peers and leaders to reach goals?
- Are you able to articulate what growth looks like for you?
Expectations for your first 90 days:
- You are able to articulate Data Ladder’s value proposition and make calls to prospects using our sales model in 30 days.
- By 60 days, you gained a solid understanding of the data matching industry and hit 50% of quota, 10 SQLs/mo.
- You independently own the prospecting cycle from start to finish and hit 100% of quota, 20 SQLs/mo by 90 days.
A day in the life of…
- Conduct 40+ outbound calls, emails, and texts to generate and qualify leads.
- Coordinate demo schedules for the team.
- Cultivate relationships and foster trust with clients.
- Collaborate with Account Executives to assess lead quality.
- Diligently update and maintain CRM databases and meet pipeline quotas assertively.
- Report on weekly qualitative and quantitative results.
- Innovate and implement creative sales strategies.
Perks:
- Uncapped commissions
- 2 weeks Paid Time Off and unlimited Sick leaves
- Year-end bonuses
- Fun and outcome-driven work environment with a smart, hard-working team
- Location independence
- Mission-driven company and values-based culture
Selected candidates will complete asynchronous assessments as well as interviews with different members of our team.
🚀 About Flipster
Flipster is a next-level trading platform that is connecting investors to insight, and new opportunities brewing in the cryptoverse. We uncover exclusive opportunities and provide a high-performance platform to put them to work. We believe in an exciting, bold future for crypto. A decentralized, well-governed space, that sparks progress for investors, traders and amazingly innovative crypto projects simultaneously. Flipster will unlock access to ideas we can’t even imagine yet. We aim to propel their development and uncover potential.
As a Product Marketing Manager at Flipster
You are a project management expert fueled by a passion for understanding and executing erse product marketing campaigns. We are looking for a creative and organized marketing manager to lead impactful content initiatives for Flipster’s core products, effectively communicating their unique value propositions to drive customer engagement and loyalty.
Responsibilities
- Work collaboratively across teams to deliver integrated campaigns and foster organizational change.
- Oversee the entire campaign process for trader-focused initiatives, from planning to deployment, ensuring effective engagement throughout the trading journey.
- Design and implement campaigns to drive market share expansion within the Flipster user base.
- Monitor KPIs and marketing metrics, ensure campaign OKRs are met when approving materials, and use data insights to refine strategies.
- Translate customer insights into compelling value propositions and go-to-market strategies for Flipster’s products.
- Collaborate with the product team to develop positioning strategies that differentiate new products and services in the market.
Qualifications
- 5+ years of consumer product marketing experience in tech or high-growth environments, preferably in cryptocurrency or fintech.
- Deep knowledge and understanding of financial markets and especially crypto industry.
- Strong project and stakeholder management and analytical skills.
- Ability to distill complex data into clear narratives for erse audiences.
- Hands-on experience in campaign planning, building, and delivery.
Hiring Process
- 1st round interview with the hiring manager
- Take-home assignment review
- 2nd round interview with the cross- team
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3), AST (UTC -4), FKST (UTC -3), NST (UTC -3:30)
Do you understand TikTok, Instagram and Twitter like no one else and have a good understanding of marketing to make accounts go viral?
We’re looking for a Social Media Manager for our Female Influencer Agency
Until now, we’ve been able to manage everything ourselves with the help of a few freelancers. But now, we’ve come to a point where we’ve grown too much and quality starts decreasing due to lack of inidual management.
That’s why now we need you!
You should be able to, with our help, manage 3-5 Influencers on TikTok and help us growing them as big as we can!
This means your job includes:
1. Understanding current Instagram and TikTok Trends
2. Finding the perfect matching Trends for each Influencer
3. Making sure the personal branding of each Influencer looks flawless
4. Making sure the whole funnel from TikTok to Instagram works perfectly
Your whole day consists of these things. It might sound easy, but in today's competitive market, this is a very difficult job and requires a lot of skill.
You’ll be guided through everything and we’ll always be in close contact.
What we are searching for here is not just an employee, we really want a new, very important figure within the company who can make a big impact.
The salary consists of a basis salary with a performance-based commission on top of that.
If you apply, please send us
1. Your CV
2. All the experience you had with Social Media Marketing in general
3. All the experience you had with Instagram specifically
4. A reason why we should pick you instead of someone else
Best of luck!
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
We are seeking an experienced and proactive Partnership Development Manager to expand our partner network through strategic outreach and engagement. This role involves identifying, contacting, and onboarding new partners across email, Instagram, and LinkedIn. This position is ideal for someone who is interested in the entertainment industry (music, film/tv, sports), and excels at relationship-building and can communicate the value of collaboration with confidence and authenticity.
**
Responsibilities**:- Identify potential partners and reach out to them via email, Instagram, Linkedin, and phone to pitch the benefits of partnering with us
- Manage a high volume of email correspondence and follow-ups with potential partners
- Onboard new partners onto our platform and ensure they have a positive experience
- Maintain the partner database and ensure all partner information is up to date
- Work closely with management to align partner acquisition and retention strategies with business goals
- Track and report on partnership metrics and use data to optimize partnership efforts
- Stay up to date on industry trends and news in order to identify potential partners
**Requirements:
**- Must be based in the United States
- 3+ years of experience in business development
- Must have a Linkedin and Instagram that can be used for work
- Ability to speak Spanish is a plus
- Strong organizational skills and ability to manage a high volume of email correspondence and follow-ups
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Sales and persuasive writing skills to convince potential partners via email
- Proficiency in Hubspot or other CRM software
- Knowledge of data analytics and metrics to track partnership efforts and make data-driven decisions
Coinbase is looking to hire a Tax Operations Intern to join their team. This is an internship position that can be done remotely anywhere in the United States.
Time zones: JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)
NVIDIA is the engine of modern artificial intelligence, the biggest technology breakthrough of our time, and is redefining the automotive industry. NVIDIA accelerated computing platform and services are providing capabilities to reinvent the industry. Automotive industry is currently attempting big changes with AI that go beyond traditional manufacturing, including:
- Providing new user interfaces based on generative AI
- SDV (Software-Defined Vehicle) transformation for next-generation electric vehicles and autonomous driving
- Building smart factories based on digital twin technology
- Advancements in robotics
These initiatives represent a significant shift in the automotive sector, moving beyond conventional manufacturing practices and embracing AI-driven innovations across various aspects of vehicle design, production, and user experience. NVIDIA is looking for a senior account manager who can lead Automotive business development and sales in Korea. The new Account Manager will lead the development of new business opportunities and drive transformative change for our automotive industry customers in Korea. The ideal candidate should possess a deep understanding of erse technologies and industries involved in the digital transformation of the automotive sector, including generative AI, digital twin, autonomous driving, and robotics. This role will contribute to the formation of new markets and ultimately drive revenue growth for NVIDIA.
What you'll be doing:
- Responsible for developing sales strategies for NVIDIA automotive customers in Korea
- Develop and build a strong field operations team; consisting of sales, development relationship manager, solution architects, field marketing.
- Identify and resolve customers’ business need for NVIDIA products and platforms.
- Build and strengthen your business relationship with customers; follow-up to ensure all of their post-sales needs are being met.
- Show broad sales coverage from field staffs to C-level executives and the capabilities of delivering NVIDIA values to each type of customers.
- Achieving Sales quota associated with your accounts.
What we need to see:
- BA degree or equivalent experience with 10+ years proven experience selling solutions to large enterprise accounts.
- Excellent communication skill both in Korean and English languages.
- IT & datacenter sales experience & consistent record of sales revenue growth and relationship building with large enterprise customers.
- Have experience in sales management, including direct sales, business development, and sales through partners.
- A detailed understanding of go-to-market strategies including account, products etc.
- Knowledge of IT Infrastructure, data centers and computing architecture.
- A detailed understanding of generative AI, AV (Autonomous Vehicle), digital twin and robotics.
- High energy with the capability to multi-task in a dynamic, rapidly growing organization.
Ways to stand out from the crowd:
- A high-level understanding of the main general-purpose GPU computing concepts, assuming no experience/expertise in computer architecture or systems programming
- Proven examples of success
- The ability to articulate what drives you.
- Deep understanding in Korea auto industry and customers
We are widely considered to be one of the technology world’s most desirable employers! We have some of the most hardworking people in the world working with us. If you are creative and autonomous, we want to hear from you! We are an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Time zones: JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)
Are you a person who likes to work in a fast-paced organization? We are now looking for a Human Resources Business Partner to provide HR support in a dynamic and collaborative environment. These are global organizations, and we are looking for someone to be passionate about supporting and building strategies to enable NVIDIA to achieve success. You’ll partner with a cross-functional group of subject matter experts to design and execute strategies for how we staff, onboard, develop, motivate, retain and organize work. You will need excellent communication skills, critical thinking and planning ability, and the agility to function in a fast paced and innovative environment.
What you will be doing:
- As a key member of the HR regional team this position will report to the HRBP functional manager and collaborate with regional/ global HR colleagues and site managers
- Will provide business partner coverage for high performing engineering teams, partner with first line managers to execute people strategy, evangelize new or enhancements to HR programs, help new managers build expertise
- Drive the implementation of org-wide people initiatives – Focal programs, Employee pulse survey analysis report out
- Working through employee lifecycle - New hire engagement & assimilation, address employee concerns, investigations, Performance management, Exit discussions . Will need to assess effectiveness of current practices & bring innovation
- Own & contribute to regional initiatives
- Conducting group facilitation and supporting training program rollouts
- Proactively review and analyze business data to identify trends and recommend improvements to business efficiency and performance
What we need to see:
- Bachelor’s degree (or above) from premier colleges in Human Resources (or equivalent experience)
- A minimum of 4+ years Human Resources generalist experience
- Exposure and work experience in partnering with Engineering teams in IT (Product companies)
- Familiar and working experience related to employee life cycle and related HR interventions
Ways to stand out from the crowd:
- Willing to work on entire width of HR – at ground level interacting with employees, designing programs & partnering with leaders
- Analytical problem solving skills with passion for data integrity, process definition, and continuous learning
- Excellent verbal and written communication skills: concise, articulate, and confident
- Comfortable with a fast paced environment, multiple and sometimes competing priorities and an ambiguous yet creative and collaborative work environment
We are an equal opportunity employer and value ersity at our company. With competitive salaries and a generous benefits package, we are widely considered to be one of the technology world’s most desirable employers. We have some of the most brilliant and talented people in the world working for us and, due to unprecedented growth, our elite engineering teams are rapidly growing. If you're a creative and autonomous engineer with a real passion for technology, we want to hear from you.
Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)
As a Customer Support Specialist, you will work directly with HubSpot customers across phone, chat, and web channels to resolve product-related queries as a trusted advisor. You'll deliver a human and proactive support experience, applying creative problem-solving to help customers optimise their use of HubSpot tools and grow their businesses. Collaboration within a dynamic team environment will foster a positive, inclusive culture where continuous learning and feedback are encouraged.
We’re a hybrid team, with this role being open in our Dublin office, Berlin office, with remote and flex options for both Germany and Ireland.
This role is a full-time position.
**
We are looking for people who:**- Are fluent in English and German
- Have a minimum of 1 year of experience in a customer support or technical support role, preferably within a software or technology company
- Have a strong foundation in technical troubleshooting and enjoy delving into complex technical queries
- Are adept at understanding and using product documentation to resolve customer issues effectively
- Are self-motivated, always curious, and consistently eager to learn, with a growth mindset
- Enjoy developing technical skills and acquiring comprehensive knowledge of our product and related technical concepts
- Demonstrate a strong customer-first mentality and enjoy helping others by adding long-term value
- Thrive in a dynamic and collaborative environment and are comfortable with ambiguity
- Embody our HEART values and contribute positively to our company culture
**
In this role, you will:**- Utilise phone, live chat, and web tickets to partner with customers, effectively resolving issues and adapting to fluctuating inquiry volumes
- Apply business acumen to customer situations to proactively identify challenges and opportunities
- Remove technical barriers for customers and guide them through various tools within HubSpot
- Independently utilise support resources and tools to comprehend new and technical information
- Implement troubleshooting frameworks to test, replicate, and investigate technical queries, minimising escalations and resolution time
- Identify and diagnose software issues to enhance the product experience for customers
- Deliver thoughtful, empathetic, and comprehensive resolutions tailored to each customer, facilitating their business growth
- Collaborate within HubSpot to deepen customer engagement with our platform and enhance overall customer experience
- Serve as a role model and trusted advisor, demonstrating a customer-first mindset and taking ownership of even the most complex and sensitive issues
Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)
Minimum qualifications:
- Bachelor's degree in Marketing or Advertising, or equivalent practical experience.
- 2 years of experience in advertising, consultative sales, business development, online media, or marketing.
- Ability to communicate in Italian and English fluently to support client relationship management in this region.
Preferred qualifications:
- Experience strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling, and competitive selling.
- Knowledge of online marketing strategy and tactics; expertise in managing digital advertising campaigns with a focus on performance marketing.
- Ability to own a portfolio in an advertising or media sales context in Italy, and consistently overachieve quotas to drive growth.
- Ability to build compelling narratives and utilize storytelling as a client engagement strategy.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Deliver against ambitious quarterly business and product growth goals.
- Own a portfolio of medium and large size businesses by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks, and building multi-quarter plans for achievement.
- Pitch and consult with customers proactively to support annual digital marketing discussions and budgets.
- Drive customer growth by delivering outstanding customer experience and achieving customer business and marketing goals.
- Manage stakeholders, build relationships with the end customer or agencies.
Time zones: SBT (UTC +11), GMT (UTC +0), MSK (UTC +3), CEST (UTC +2), BST (UTC +1), JST (UTC +9), CST (UTC +8), WIB (UTC +7), MMT (UTC +6:30), BST (UTC +6), NPT (UTC +5:45), IST (UTC +5:30), UZT (UTC +5), IRDT (UTC +4:30), GST (UTC +4)
The role of a Social Media Video Content Creator at Canonical
We’re on the lookout for an energetic and creative video content creator to join our social media team and shape our video program to put Canonical on the screen.
Our social media provides a window between the people who make our products and those who use them. With audiences in the millions, our online communities have the opportunity to talk to us, engage with us, provide feedback and be involved in the world of Ubuntu. From #opensource to coffee on K8s, launch previews to twitter storms over some cool release swag, our marketing team is committed to creating conversations with audiences all over planet earth: developers, tech enthusiasts, security engineers.
In this role, you will have the opportunity to shape our video program for further growth and build a career with a community-focused brand that touches every aspect of the modern technology stack. Your success will be measured by audience growth and engagement metrics as well as your collaborative spirit.
The ideal candidate is passionate about technology, technology marketing and the use of technology in marketing. They enjoy learning and improving themselves, the team and the organization. They problem solve, get hands-on, experiment, measure and use automation to make daily life easier. To succeed in this role, the candidate must be driven, organized and attentive to detail.
Location:_This role, located in the EMEA region, sits in the communications team reporting to the director of communications.
_What your day will look like
- Create storylines for our videos and take them from ideation to delivery.
- Build an engaged community and enhance our brand presence with unique video content.
- Ideate new video concepts for marketing and communications initiatives, working closely with other team members.
- Continuously optimize and strive for excellence in our video content, with an eye for both creativity and metrics.
- Help us build a scalable video program, researching tools and innovative solutions and implementing PoCs.
- Make video scale by creating reels and videos for social media that are engaging for our audience, and on-brand.
- Edit video content in formats that engage social media audiences, capturing the personality of our brand.
- Ensure social media and SEO best practices are applied on video content.
- Ensure appropriate video lifecycle management practices.
- Participate in video and photo shoots, and provide input for storyboards and video scripts.
What we are looking for in you
- Strong portfolio demonstrating video editing and social media skills
- Familiar with video editing software
- Understanding of social media and communications best practices
- Proficiency with at least four social media platforms such as LinkedIn, YouTube, Twitter, Facebook, and Instagram
- An understanding of web analytics tools (social and web like Google Analytics) is a plus
- Conceptual strength and affinity for branding
- Exceptional interpersonal skills and aptitude for forging trusting relationships across erse, cross-functional teams
- Excellent verbal and written communication skills
- Proven ability to prioritise and differentiate what matters from the noise, meeting deadlines without sacrificing quality
- Affinity for planning is a must, experience with project management tools like Jira is an advantage
- Willingness to travel up to 4 times a year for internal events
**
What we offer you**Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
🏠Fully remote working environment - we’ve been working remotely since 2004!
📚Personal learning and development budget of 2,000USD per annum
💰Annual compensation review
🏆Recognition rewards
🏝 Annual holiday leave
👶Parental Leave
🧑💼Employee Assistance Programme
🧳Opportunity to travel to new locations to meet colleagues at ‘sprints’
✈️Priority Pass for travel and travel upgrades for long haul company events
As the Senior Quality Assurance (QA) Testing Manager at our rapidly growing fintech company, you will lead and manage the overall QA strategy, ensuring that all products meet the highest standards of quality, reliability, and performance. You will oversee a team of QA engineers and testers, implement testing protocols, and work closely with developers, product managers, and other stakeholders to guarantee the seamless operation of our financial platforms and products.
You will play a critical role in delivering scalable, secure, and robust fintech solutions to our customers, ensuring compliance with regulatory standards, and minimizing risks in our financial services environment.Responsibilities:
- Lead and manage the QA team, including mentoring, training, and setting performance goals.
- Develop and enhance QA processes, best practices, and frameworks.
- Coordinate and manage testing resources, allocating tasks across internal and external teams.
- Foster a culture of quality, innovation, and continuous improvement within the QA team.
- Define, implement, and maintain the overall QA strategy for both manual and automated testing, ensuring alignment with business objectives.
- Develop comprehensive test plans, test cases, and test scripts to cover all aspects of the product, including functional, regression, integration, performance, and security testing.
- Ensure cross-browser and cross-device testing for web and mobile applications.
- Create risk-based testing approaches to ensure high-quality delivery.
- Oversee the development and integration of automated testing frameworks to improve efficiency and coverage.
- Evaluate and implement QA tools and automation solutions to enhance testing capabilities.
- Ensure the integration of automated tests into the CI/CD pipeline.
- Work closely with developers, product managers, business analysts, and UX/UI designers to ensure proper understanding and alignment on product features and requirements.
- Participate in Agile ceremonies (e.g., daily stand-ups, sprint planning, retrospectives) to align QA efforts with the development process.
- Ensure continuous communication between QA, development, and operations teams for smooth releases.
- Ensure the platform complies with fintech regulations and industry standards, including security, data protection, and compliance testing.
- Review and validate test results, identify potential issues or bottlenecks, and coordinate with developers for resolution.
- Establish and monitor QA metrics, such as defect densities and open defect counts, to provide stakeholders with clear visibility into product quality.
- Oversee testing during UAT (User Acceptance Testing), ensuring that the product meets end-user needs.
- Manage performance testing to ensure the platform handles high volumes of transactions and meets scalability requirements.
- Lead security testing (including penetration testing, vulnerability assessments) to ensure robust protection against cyber threats and vulnerabilities.
- Ensure high-quality releases by conducting final validations before deployment.
- Participate in post-production monitoring and incident management to identify and address issues after deployment.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
- 8+ years of experience in Quality Assurance and Testing, with at least 4+ years in a leadership or management role, preferably in the fintech or financial services industry.
- Strong knowledge of financial products, services, and regulatory requirements.
- Hands-on experience with automated testing tools (e.g., Selenium, JUnit, TestNG, Cucumber).
- Experience with CI/CD pipelines and tools like Jenkins, GitLab, or Azure DevOps.
- Knowledge of API testing (Postman, REST Assured) and performance testing tools (JMeter, LoadRunner).
- Familiarity with test management tools such as JIRA, Zephyr, or TestRail.
- Experience in testing fintech applications, including mobile applications, payment gateways, and block chain-related solutions.
Coinbase is looking to hire a Tax Operations Intern to join their team. This is an internship position that can be done remotely anywhere in the United States.
We're recruiting a full-stack developer to join our product team at Spidergap/AirManual.
This is a rare opportunity to join a small, 100% remote, profitable and ambitious company that also appreciates that there's more to work than revenue (!).
At Spidergap/AirManual, we're:
- Fueled by the passion and exceptional talent of a successful start-up
- Hungry to amaze our customers and grow the business
- Always looking to grow as iniduals and a team
- AND Focused on doing it all without unnecessary stress, and with a healthy work-life balance
If you're a software developer who moves quickly and values code quality, wants to grow by working in a small and experienced team, and loves helping real customers to achieve their goals... then read on!
What we do
We're a SaaS business with two products: Spidergap and AirManual. You'll be working primarily on Spidergap, with opportunities to contribute to both products.
Spidergap
With Spidergap, our goal is to make it easy for organizations to support the personal development of their employees. We do this by providing a platform for employees to get feedback, plan personal development, and take action.
We've been the top-rated 360° Feedback tool since 2017, and are used in 134+ countries by thousands of organizations including Samsung, 3M, Sony, the NHS, the European Commission, Breville, Konica Minolta and Philips.
We've recently kicked off an ambitious plan to expand our product offering, as we look to support employees with all aspects of personal development. This includes a revamp of our product working in the latest technologies.
AirManual
We created AirManual in 2020 with the goal of helping other businesses to scale up, without constant stress. We provide tools for documenting and automating processes, working together in teams, and reviewing the health of the entire business.
We're now supporting over 100 businesses, including big names such as Asahi Beer and with particular traction in the Accountancy market. As with Spidergap, we consistently get exceptionally positive reviews.
We're currently expanding the AirManual product to support teams with wider challenges that cause stress in small businesses, such as managing the day-to-day issues that occur in teams.
Requirements
We're looking for something who's a great fit for our company values, and who can bring the technical talent needed in this specific role.
Do you share our values?
We're looking for people who share our values:
- Focus on impact: We know our growth is dependent on increasing the value we deliver to customers. We focus our energy on improvements that will make a real difference, with a desired outcome made clear up-front. We expect everyone to understand why they are working on a particular activity or objective, being clear on how it will benefit the business and our customers.
- Be proactive and dependable: Everyone can solve problems and remove barriers to growth — both personally and for the company. We are quick to raise issues and ideas, and to recommend next steps. We make it easier for others to feel they can depend on us by being proactive in our communication and action.
- Pay attention to detail: We believe the quality of everything we do is a competitive advantage. We expect high attention-to-detail, whether it's in how we write an email, review our analytics, or design the site. We delight in getting the details right, even in internal documents. High attention to detail isn't something you turn on and off — it's an attitude.
- Always look to improve: We survive and grow by constantly looking for opportunities to improve our solutions, our processes and ourselves. We own our mistakes, using them as an opportunity to learn what changes we should make to processes and tools. We expect our people to proactively look for opportunities to develop and improve our own performance.
- Enjoy the journey: We consider our health and families to be more important than work. We ensure no-one feels that they are frequently required to work excessive hours. We support each other in overcoming problems and achieving work and life goals. We're positive and enthusiastic — helping everyone feel energized to take us to the next level. We don't pin our happiness on the attainment of a particular end goal — we delight in each step along the way.
We don't just ‘say' these are our values. We use them all the time — to recruit the right people, manage inidual performance, recognize good practice, and make decisions.
Is the role right for you?
A large part of the work will be developing and supporting new functionality using TypeScript/NodeJS/React.
We follow "clean" code principles, agile processes and continuous integration tools to efficiently take features from concept to roll-out, and to continuously optimize our processes. Your attention to detail will help us to amaze our customers, and to grow our services and codebase in a robust and maintainable way.
Responsibilities:
- Collaborate to deliver solutions from design to release
- Write reliable, modular, well-tested and "clean" code
- Proactively raise ideas and issues, contributing to designs with feedback and suggestions for improvement
- Support other team members through peer review
- Help to optimize our development processes and build tools
- Ensure progress, issues and ideas are communicated clearly to the right people
- Help us to deliver outstanding customer support.
Tech stack (Spidergap):
- TypeScript
- Node.js (NestJS)
- Remix (React)
- MySQL
- Google Cloud
AirManual uses a similar tech stack, using PostgresSQL rather than MySQL and currently reviewing whether to adopt Remix + TypeScript.
You may be occasionally asked asked to support legacy solutions developed with Express, Create React App, AngularJS, Loopback, and PHP.
Tools:
- GitHub
- Slack
- Codeship
- Dropbox Paper
- GMail
- Hubspot
- Sentry
- (And many more!)
Requirements:
- Passionate and driven — about software development, and about life outside work
- Excellent attention to detail, including a focus on delivering high-quality code that is easy to maintain and scale
- 2+ years of JavaScript experience, working on production code
- Experience with front-end libraries in production such as React or Vue
- Experience with React, SQL, HTML, CSS and automated testing
- Happy to work remotely
- Loves 'going the extra mile' to deliver outstanding work
- Believes in and practices self-improvement / personal development
- Keen and able to learn
- Loves technology and figuring out how things work and helping others to do the same
- Communicates clearly, in a friendly way
Location:
- This is a 100% remote job — you are responsible for having an effective work environment
- You must be a location that overlaps the working hours of our existing team members — we will only accept applications in timezones from UTC -4 (New York) to UTC +6 (Dhaka)
- Due to local employment and/or international laws, we cannot currently employ people based in Brazil, France, or UAE.
Benefits
We strive to make Spidergap the best place to work.
We are doing this by creating the best products in our markets, building a great erse team, encouraging great work-life balance (including taking lots of annual leave), being family-friendly, having fun, and maintaining a strong culture of continuous improvement (business and personally).
- "Working at Spidergap has been a huge quality of life upgrade"
- "This company truly works as a TEAM. The co-founders have brought together a top-notch group of A players who work together seamlessly."
- "This is the best work-week I have ever had. I love it here."
Benefits:
- Competitive salary. We calculate a competitive salary that represents the typical salary (50th percentile) for your role, experience and location. This is typically in the range of GBP £45k-£70k / USD $45k-$90k.
- Profit share bonus, paid annually. Based on company profit and inidual performance (reviewed throughout the year, not just at the end!).
- 40 days paid vacation inclusive of public holidays. We'll make sure you take them!
- Work remotely. As long as your internet connection is excellent and you're able to collaborate when needed, you're free to work from any location you wish.
- Flexible working. You'll need some set hours in which to collaborate with the team, but we'll do our best to be flexible so you can support your family, friends and/or hobbies!
- Annual all-staff meet-up. Previous locations: Iceland, Barcelona, Berlin, Athens, Edinburgh, Budapest.
- 4 months paid maternity/paternity**leave.**
- Family-friendly work environment. Both co-founders work from home and have young children so we understand the challenges and what helps!
- Health membership contribution — you can use this to pay for the gym or an equivalent activity.
- Bring your own device contribution. We'll make sure you have the equipment you need to work efficiently.
- Pension contribution. Typically 10%, depending on country laws.
To apply, please do NOT send a text or CV. Instead, record a 3-minute video of yourself (e.g., using Loom,
feel free to turn your camera off) where you answer the following question:What is one specific cold email you would send to the CEO of casualfilms.com to initiate a conversation about them becoming a client of Sales.co_?
_Far more interesting than any credentials etc. is getting a feel for how you think about a task like this. There's obviously no right or wrong answer. Send the cold email draft + the link to the video to jakob [at] sales.co.
**
Responsibilities**- Manage the client relationship, develop their cold email strategy, implement learnings week over week
- Handle sales + client calls
**
Requirements**- Proactive
- Based in United States
- Cold email and sales experience is a plus but not a requirement.
**
Tools we use**- We collaborate on Slack
- We manage tasks through Airtable
- We send emails through Instantly
- We’ve built a huge amount of automations for campaign creation, task management, reporting, lead scraping, etc. so you can focus on high-value tasks. All the boring stuff is automated.
**
You’ll like us if**- You thrive in a fully remote, async world
- You want independence and ownership in your work
- You like moving between different tasks instead of doing one thing all day
**
You won’t like us if**- You’d like daily meetings with your supervisors checking over your shoulder
- You’re not comfortable getting creative or drawing outside the lines to solve problems
- You don’t like contributing to how the organization takes shape
This is a full-time, remote position. If you are a self-starter with a passion for sales strategy and cold email management, we would love to hear from you!
We're looking for someone who fits that and can get the job done without a micro manager.
Time zones: LHST (UTC +10:30), AEST (UTC +10), ACST (UTC +9:30), ACWST (UTC +8:45), MART (UTC -9:30)
Hej! We’re Driversnote, a fast-growing SaaS company based in Copenhagen, Denmark.
We take pride in helping more than 2,000,000 users worldwide keep a mileage logbook. No one likes to do mileage documentation - so we try to remove this tedious work and make our customers’ lives simpler by saving them both time and money.
Our primary markets are English-speaking; Canada, US, Australia, and the UK - so we’re aiming to expand our international team to serve customers and users all around the world.
If you are curious, driven and resilient, enjoy providing an exceptional customer support experience and are a strong communicator, this is where YOU come into the picture!
We're seeking a remote customer support & success specialist with great technical skills and insights to help us cover the Australian and early European time zones.
As a Customer Support & Success Specialist at Driversnote, you will spend your time interacting directly with our customers, providing them with an effective, easy and enjoyable experience. You will be the spider in the web by serving all types of our users and customers, from new users, long-term customers and potential B2B large teams and relaying their needs to our product teams. Our amazing Support & Success team is first-line support, meaning you will receive all types of inquiries - mostly surrounding bugs, educational questions or complex requests you’ll have the pleasure of solving!
We imagine that you:
- Have 12 - 24 months of proven work experience in customer support.
- Have proven experience with sales or success work.
- Are used to and comfortable with working 100% remote.
- Have strong communication skills in English (both verbal and written). Communication skills in other languages are a welcome bonus.
- You love providing fantastic customer support on chat, email and phone and have great communication skills in doing so.
- You have a basic understanding and experience in software troubleshooting: the capability to investigate problems with apps, (examples could be working with installation errors, crashes, subscription and payment errors and performance issues).
- You are proactive and happy to jump in at the deep end. You are confident in navigating multiple systems and finding your way around, checking the configuration, verifying the setup when needed etc.
- Have an eye for commonalities and streamlining - eager to automate wherever possible
- Familiarity with remote communication tools like Slack.
Your responsibilities:
- Provide a first-class support experience by email and phone to customers’ technical queries, general enquiries and team product queries.
- Engage with B2B customers who want to get started with Driversnote and help them to make their purchase.
- Troubleshoot the customers’ questions and drive the investigation to get the customer matter resolved
- Provide video demos and video onboarding to our larger B2B customers.
- Collaborate with our Product teams and communicate with them via bug reporting and forwarding customer input (requests, feedback, UX improvements etc).
- Learn the Driversnote product deeply and support our customers in making the most out of everything we offer.
Your colleagues say that you:
- Are resilient - you get it done and will stay with a task until it's resolved
- Are not hesitant and enjoy the puzzle of solving open-ended problems
- Are a great relationship builder - you can build credibility fast with a variety of stakeholders
- Don’t shy away from ambiguous situations, and ask the right questions to untangle them
- Are a diffuser - always patient and kind, no matter what
The important details:
- Minimum 21 hours per week
- It is expected that you can work 3-4 hours a day 6 days a week
- 38.90 AUD/hour, paid biweekly
- 100% Remote work
- Must be located in Australia
- 33 vacation days per year - yes, we are based in Europe
- Access to additional perks from health insurance, car rentals, gym passes and more
Who is the team?
Today we are a 30+ team, sitting in our Copenhagen HQ —and a handful of remotes in Australia, Canada and Romania! Being HQ'd out of Copenhagen means we're inspired by things like a good work-life balance. As you won’t be working in the office with us, we'll help you set up the best remote setup possible and make sure you still have time to connect with your team. Plus, a trip to Copenhagen to meet us in your first year!**
How to apply:**If interested, please send us an application by clicking the button below.
Please note that we will review applications on a rolling basis. So if you’re interested, do not wait :) If you have been shortlisted, we will ask you to do a case study, followed by interviews.
Deadline for application: November 17th 2024.
Expected start date: December 2nd 2024.
Time zones: CST (UTC -6), MST (UTC -7), PST (UTC -8), NST (UTC -3:30)
Hej! We’re Driversnote, a fast-growing SaaS company based in Copenhagen, Denmark.
We take pride in helping more than 2,000,000 users worldwide keep a mileage logbook. No one likes to do mileage documentation - so we try to remove this tedious work and make our customers’ lives simpler by saving them both time and money.
Our primary markets are English-speaking; Canada, US, Australia, and the UK - so we’re aiming to expand our international team to serve customers and users all around the world.
If you are curious, driven and resilient, enjoy providing an exceptional customer support experience and are a strong communicator, this is where YOU come into the picture!
We're seeking a remote customer support & success specialist with great technical skills and insights to help us cover the Canadian and US Pacific/Mountain time zones (PST/MST time zones)
As a Customer Support & Success Specialist at Driversnote, you will spend your time interacting directly with our customers, providing them with an effective, easy and enjoyable experience. You will be the spider in the web by serving all types of our users and customers, from new users, long-term customers and potential B2B large teams and relaying their needs to our product teams. Our amazing Support & Success team is first-line support, meaning you will receive all types of inquiries - mostly surrounding bugs, educational questions or complex requests you’ll have the pleasure of solving!
We imagine that you:
- Have 12 - 24 months of proven work experience in customer support.
- Have proven experience with sales or success work.
- Are used to and comfortable with working 100% remote.
- Have strong communication skills in English (both verbal and written). Communication skills in other languages are a welcome bonus.
- You love providing fantastic customer support on chat, email and phone and have great communication skills in doing so.
- You have a basic understanding and experience in software troubleshooting: the capability to investigate problems with apps, (examples could be working with installation errors, crashes, subscription and payment errors and performance issues).
- You are proactive and happy to jump in at the deep end. You are confident in navigating multiple systems and finding your way around, checking the configuration, verifying the setup when needed etc.
- Have an eye for commonalities and streamlining - eager to automate wherever possible
- Familiarity with remote communication tools like Slack.
Your responsibilities:
- Provide a first-class support experience by email and phone to customers’ technical queries, general enquiries and team product queries.
- Engage with B2B customers who want to get started with Driversnote and help them to make their purchase.
- Troubleshoot the customers’ questions and drive the investigation to get the customer matter resolved
- Provide video demos and video onboarding to our larger B2B customers.
- Collaborate with our Product teams and communicate with them via bug reporting and forwarding customer input (requests, feedback, UX improvements etc).
- Learn the Driversnote product deeply and support our customers in making the most out of everything we offer.
Your colleagues say that you:
- Are resilient - you get it done and will stay with a task until it's resolved
- Are not hesitant and enjoy the puzzle of solving open-ended problems
- Are a great relationship builder - you can build credibility fast with a variety of stakeholders
- Don’t shy away from ambiguous situations, and ask the right questions to untangle them
- Are a diffuser - always patient and kind, no matter what
The important details:
- Minimum 21 hours per week
- It is expected that you can work 3-4 hours a day 6 days a week
- 36.50 CAD/hour, paid biweekly
- 100% Remote work
- Must be located in Canada - Pacific or Mountain time
- 33 vacation days per year - yes, we are based in Europe
- Access to additional perks from health insurance, car rentals, gym passes and more
Who is the team?
Today we are a 30+ team, sitting in our Copenhagen HQ —and a handful of remotes in Australia, Canada and Romania! Being HQ'd out of Copenhagen means we're inspired by things like a good work-life balance. As you won’t be working in the office with us, we'll help you set up the best remote setup possible and make sure you still have time to connect with your team. Plus, a trip to Copenhagen to meet us in your first year!**
How to apply:**If interested, please send us an application by clicking the button below.
Please note that we will review applications on a rolling basis. So if you’re interested, do not wait :) If you have been shortlisted, we will ask you to do a case study, followed by interviews.
Deadline for application: November 17th 2024.
Expected start date: December 2nd 2024.
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
Position: Manager of Equity Learning Programs (Full Time, Remote)
Organization: Accelerate Change
Reports to: Senior Manager of Talent Acquisition
Direct Reports: N/A
Location: Full-time, 100% remote position (from home or co-working space) with occasional travel once every 2-3 months (post-COVID)
COVID-19: We take Covid-19 safety very seriously. Employees must follow our Covid safety protocols and be fully vaccinated and boosted. Accommodations are provided to the extent required by law.
About Accelerate Change
Founded in 2012, Accelerate Change is a nonprofit (c3/c4) digital media lab. We work to increase civic engagement with BIPOC and low-income communities through digital media. Our programs include:
- Scaling emerging cultural media properties
- Investing in established cultural media properties
- Building influencer networks
- Leading a digital media lab
- Driving civic engagement campaigns
Learn more about our theory of change, approach, and impact at https://acceleratechange.org/about/
Our team is made up of digital media innovators and operators who bring a mix of tech, business, civic engagement, and media backgrounds. Meet our team and learn more about our culture at https://acceleratechange.org/values-team/
About the Position
Accelerate Change is seeking an adaptable leader who has proven experience creating and leading equity programs in a erse nonprofit organization. The Manager of Equity Learning Programs will play a critical role in building, scaling and leading programs and initiatives that support the organization’s vision and goals for our equity values work as well as identifying and tracking our progress toward those goals and that vision.
Responsibilities:
Here’s what you could expect to do as Manager of Equity Learning Programs (key responsibilities):
- With guidance from the VP of People and in collaboration with the Executive Director, assist in building an ongoing and cohesive vision and strategy for equity values learning at the inidual staff level and all staff team level
- Own the development and implementation of equity and values initiatives and related programs and training for staff
- Build 1-1 equity learning and discussion modules for each staff member grounded in each Area’s work, which includes developing agendas, progress reports, resources to provide, and an action plan for continued learning
- Plan, facilitate, and manage the following meetings: general all staff meetings, all staff meetings specifically focused on equity that build on 1-1 and Area equity learning topics, new hire equity onboarding sessions, equity-focused discussions with candidates during each interview process, and community/identity-specific learning and support meetings
- Share our current vision, goals, and approach for equity work with partners
- Serve as a thought partner for the People Operations and Talent Acquisition Departments and supports programming for in-person team gatherings
- Engage consultants as thought partners on an “as needed” basis
What We’re Looking For
- Commitment to social change. Accelerate Change is a progressive workplace focused on civic engagement with BIPOC and low-income communities. You have a demonstrated commitment to this work and you’d like to be part of a team of people who do, too.
- 3+ years experience with key responsibilities: We’re looking for someone who has at least three years of experience with leading organizational equity values work. We’re most interested in candidates who have experience building equity programs with nonprofit organizations.
- Adaptability: We work with startups, so things pivot frequently and priorities shift quickly. We’re looking for someone who prefers (not just tolerates) working in a fast-paced environment like ours. In this role, that means you enjoy leading hiring in high-change environments, and you can support your team when there are unexpected pivots that affect your work.
- Eager to work independently and as part of a remote team: You’re known as someone who gets things done and pays attention to detail. You prefer a mix of working independently to complete your tasks and checking in with colleagues from erse backgrounds. You’d be comfortable working remotely with team members based all over the country and you’re no stranger to video calls.
- Stakeholder communication: You’re a pro at providing written and verbal updates and communicating with key stakeholders effectively. You enjoy blocks of time where you’re head down building learning modules as much as you enjoy blocks of time where you’re in meetings with colleagues, and you’re okay with having both of those time blocks during any given day.
- Interest in digital media: You are interested in the power of digital media for organizing and social change. You regularly engage - personally or professionally - with many of the following and are interested to learn more about Accelerate Change’s work with others on this list: TikTok, YouTube, Instagram, Facebook, Facebook Messenger, podcasts, streaming shows.
Benefits
- $69,000 - $79,000 salary range, with exact salary depending on experience and new staff rarely starting at the top of the range.
- Flexibility for work and life: Unlike a lot of places, we actually believe that people should only work 40 hours each week, except for occasional sprints that require more time in a week. We also trust everyone to make a schedule that works for them, as long as you’re able to join all necessary meetings. Want to work more one day and less the next? Fine by us. Work better in the middle of the night than during the afternoon? Go for it. Need to shift your hours to be able to pick up your kid from school? All good.
- Health care at the beginning of your employment with inidual premiums fully covered and cost-share for dependents. Vision and dental plans are available at-cost to the inidual.
- 401K contributions and matching program available at the beginning of your employment
- 15 paid vacation days, 6 paid holidays, 3 paid floating holidays each year and 7.5 paid sick days each year
- Professional development funds, with renewal of funds each fiscal year
- Cell phone and internet reimbursement (or co-working reimbursement): We acknowledge that working from home requires using your own internet and phone for work purposes so we offer a set reimbursement amount for cell phone and internet usage. If working home isn’t for you, we also have the option for folks to rent a co-working space and get reimbursed for their monthly costs.
Time zones: JST (UTC +9), CST (UTC +8), WIB (UTC +7), CHAST (UTC +12:45), LHST (UTC +10:30), AEST (UTC +10), ACST (UTC +9:30), ACWST (UTC +8:45)
**About Us:
**At Loop Support, we specialize in connecting businesses with exceptional customer support specialists. We believe in smart, kind-hearted professionals who love to learn and grow. If you have a passion for helping others and a strong technical background, we want to hear from you!**
Responsibilities:**In this role, you’ll be responsible for ensuring customers, ranging from SMBs to large enterprises, get the best possible support. This opportunity is ideal for iniduals with a passion for customer support and a strong technical background. You’ll:- Interact with a erse range of customers, including enterprises, startups, and SMBs, troubleshooting technical issues via phone, email, and chat, while helping them maximize the use of the product.
- Gather and analyze customer feedback to contribute directly to product improvements.
- Create informative content based on common user needs, such as guides, FAQs, and best practice documentation.
- Maintain a positive and professional attitude with all customer interactions.
- Collaborate across teams, including product, engineering, and data, to ensure a stellar customer experience.
**
Qualifications:**- Based in Australia, Indonesia, Malaysia, or New Zealand. (Required)
- Excellent written and verbal communication skills in English. (Required)
- Stable internet connection and a reliable computer setup. (Required)
- Previous experience doing technical support. (Required)
- Previous experience in a startup environment or software company. (Preferred)
- Ability to work independently in a distraction-free home office.
- A positive and professional attitude with a customer-first mindset.
- Strong problem-solving skills and ability to thrive in a dynamic, fast-paced environment.
**
Salary:**$50K-$80K depending on location and experience.
**
How to Apply:**If you're ready to join a dynamic team and help deliver exceptional customer experiences for our client, we'd love to hear from you! Please submit your application through our Typeform at https://form.typeform.com/to/jW8mvscj#jobid=TCSS&source=WWR2
Die hey contact heroes stehen für echte Innovationen im Kundenservice! Wir haben uns auf die Bereitstellung erstklassiger Kundenservice-Lösungen spezialisiert hat. Mit über 500 Agent/innen sind wir in mittlerweiel 17 Ländern rund um die Uhr und rund um den Globus im Einsatz.
Wir sind stolz darauf, eine Plattform zu schaffen, das von Teamarbeit, Kreativität und kontinuierlicher Weiterentwicklung geprägt ist. Werde Teil unserer Community und helfen Sie uns dabei, die Zukunft des Kundenservice zu gestalten!"
Wir sind stets auf der Suche nach talentierten und kreativen Köpfen, die Lust haben, an spannenden Projekten mitzuwirken. Bei uns erwartet dich ein dynamisches Arbeitsumfeld, spannende Projekte, eine Zusammenarbeit auf Augenhöhe und die Möglichkeit, deine Fähigkeiten weiterzuentwickeln.
Und der Erfolg gibt uns recht, wir wachsen weiter und suchen rund 100 weitere EU-Freelancer (m/w/d) für neue Inbound-Projekte unserer Auftraggeber.
Aufgaben
Deine Mission:
- Annahme und möglichst fallabschließende Bearbeitung eingehender Anrufe,
- Professionelle und serviceorientierte Kommunikation mit den Kunden,
- Erfassung und Dokumentation der Kundenanliegen im CRM-System,
- Sicherstellung einer hohen Servicequalität und Kundenzufriedenheit.
Qualifikation
Dein Profil:
- Du erfüllst die Vorraussetzung als Freelancer zu arbeiten,
- Du verfügst über mindestens 6 Monate Erfahrung im Kundenservice,
- Dein Arbeits-/Wohnort liegt innerhalb der EU,
- Du hast sehr gute Deutschkenntnisse (C1/C2 nachweisbar),
- Eigenständige Arbeitsweise und hohe Zuverlässigkeit,
- Du hast einen Arbeitsplatz der für Dritte nicht einsehbar ist,
- Du verfügst über einen Schreibtisch, einen Bürostuhl, und die erforderliche Hardware (PC, zwei Monitore, Maus/Tastatur, Webcam, Headset),
- Du hast eine stabile Internetverbindung mit mindestens 50 Mbit/s (per Kabel).
Benefits
Unser Angebot:
- Einen fairen Vertrag und eine angemessene Vergütung deiner Freelancer-Leistung,
- Die Perspektive einer langfristigen Partnerschaft,
- Eine Zusammenarbeit auf (echter) Augenhöhe,
- Eine umfangreiche und persönliche Einarbeitung.
Klingt gut? Dann freuen wir uns auf deine Nachricht!
Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)
DebugBear is looking for full stack web developer to work on our JavaScript codebase. You'll work remotely, but we expect significant overlap with UK work hours.
**What we do
**DebugBear helps businesses monitor and optimize the loading speed of their websites. We run continuous tests, collect real user analytics, and provide performance recommendations. Our users are mix of developers and technical SEOs.
**How we work
**The whole team is remote and we coordinate using Slack, Google Meet, and GitHub issues.
**Tech Stack
**Here are some of the technologies we use:
- Node, TypeScript, Express
- Postgres, ClickHouse
- React, Webpack, Sass CSS
- Jest, Cypress
We value building a stable product over using the latest technologies.
**Requirements
**- You have 6+ years of professional software development experience
- You have 2+ years of experience working with Node and React
Experience working for a small product business is a bonus.
**Interview process
**We'll have an initial call followed by a live coding exercise.
Are you the ultimate triple threat - a master of coordination, a virtuoso of vetting, and a ninja of onboarding? Do you have a passion for fintech and a knack for making the recruitment process a breeze?
Our client is on the hunt for a Recruitment & Onboarding Coordinator extraordinaire to join their team!
As a key player in the recruitment process, you'll be the mastermind behind bringing top talent on board and setting them up for success.
Your mission, should you choose to accept it, is to coordinate the full recruitment process with the precision of a Swiss watch, from job posting to job offer.
You'll conduct thorough background checks (because our client wants to make sure their new hires are as awesome as you are!), collaborate with the IT support team to ensure a seamless onboarding process, and work closely with the hiring teams to onboard the best talent out there.
You will need to have 5+ years of experience in recruitment and onboarding, preferably in the fintech industry. You'll also need a keen eye for detail, a passion for process improvement, and a proven track record of success in managing multiple projects and priorities.
My client is looking for someone with excellent communication skills, who can work with a range of stakeholders, from hiring managers to new hires. And, of course, you'll need to be able to work in a fast-paced environment, with a sense of humour that can withstand the occasional chaos.
Oh, and one more thing - you'll need to be able to maintain confidentiality and handle sensitive information (background checks, etc.)
Our client is looking for an independent contractor to start in early January. For this role, you will need to be based in Europe.
If you are up for the challenge, we'd really appreciate hearing from you.
Fully Remote, Start Date: Immediate
Surge is a growing PPC Ad agency, offering our highly effective ad campaigns for ambitious companies focused on extreme cutting-edge tech like AI, No-code, cybersecurity, Healthcare, and B2C.
Now, we’re hiring a PPC & CRO Specialist to help run and manage Search, Display, PMAX, and YouTube ad campaigns.
You’ll work alongside our Founder to grow our Operations Department, making it easy to onboard new clients, deploy best-in-class ad campaigns, and create high-converting landing pages that drive new customers for the clients.
We provide Customers-as-a-service, which means we build landing pages, implement conversion tracking, and provide analytics for every client. As a result, you’ll have an opportunity to work with our Technical Department creating landing pages and running A/B tests.
Nonetheless, you’ll play a leading**role** in improving our approach to paid acquisition for B2B demo call funnels and freemium-to-premium customer acquisition strategies.
If you’re a hard-working, ambitious PPC Ads expert with an interest in high-growth startups, this might just be the role for you.
**
Here’s what you’ll do:**- Lead PPC campaigns across clients, with the support of our strategy and technical teams.
- Identify and implement optimizations across ad campaigns and landing pages.
- Use analytics dashboards to understand customer behavior, helping our performance and identifying opportunities early.
- Become an expert at Surge for paid customer acquisition, analytics, and conversion tracking.
- Build landing pages on Webflow that convert freemium users and sales demos.
Here are some of the things you might work on
In your first 30 days, you might:
- Find opportunities and optimize ad campaigns across our biggest clients
- Launch new campaigns and manage experiments for new clients
- Work with our Technical team to inform landing page designs and copy
- Fix small visual or functional issues on our landing pages that hold us back from better performance
In your first 90 days, you might:
- Build conversion-focused landing pages from scratch
- Implement conversion events and build reports dashboards
- Build a client launch process to help us better set new clients’ ad campaigns faster
- Create an experiment cycle process to help us systematically deliver better results
In your first 180 days, you might:
- Develop processes and techniques that help us stay at the forefront of PPC
- Build processes that help us use AI to improve all aspects of our strategy and fulfillment
- Expand our client offerings in the PPC space
- Grow into a leading role for the Operations Department and lead all client fulfillment
**
The Skills We’re Looking For**These skills are listed from most important skills to least important.
- Search. This is where you’ll spend time every day. You should be an expert (official or not), comfortable with every part of the platform, and have an eye for data.
- Landing Pages. You should be versed in building landing pages, setting up conversion events, optimizing conversion rates, A/B testing, and writing basic, convincing copy.
- Display & YouTube. You don’t need to be a complete expert, but advanced knowledge of best practices in these areas will stand you in good stead.
- Analytics + Events. We’re only as good as the results we report on. You should be comfortable with GA4 and event tracking via Google Tag Manager.
- Spreadsheets. We’re scaling fast, and so should your spreadsheet skills. You should be able to create clean spreadsheets with semi-complex formulas without breaking a sweat.
**
You’ll stand out if**These skills aren’t a necessity, and our eventual successful candidate may not possess them - but they’ll help you stand out
- You've worked with B2B demo call funnels and freemium-to-premium customer acquisition strategies. Our clients are almost entirely software companies, so experience with shopping and local is great but not relevant for us.
- You’ve worked in the tech sector and with startups. Our clients are funded, Seed and Series A startups. They thrive at the heart of the US tech sector and you’ll succeed best if you understand their culture, how they work and how they think.
- You have landing page development skills with Webflow. You don't need to be an expert, but be comfortable with the platform, have an eye for design, and can implement changes without oversight.
**
The Right Person For This Role:**- You have an eye for detail and a dependency on data. You’ll be making frequent changes across our client’s campaigns and sites, so an eye for detail is essential to maintain campaign optimization.
- You’re not new to paid customer acquisition. While we can teach you our methods, you’ll do best in this role if you already have PPC experience and opinions.
- You’re autonomous and a doer. You move fast and don’t spend too long fretting over every detail before getting to work. You thrive on solving problems and want autonomy to solve them your way.
- You’re well-informed. You actively keep up with new changes in technology, whether that’s PPC or otherwise.
- You’re organized. With so many clients, there are always several challenges to solve and changes in play. You’re comfortable organizing your own tasks and putting processes in place to make sure you don’t drop the ball.
Are you a skilled recruiter with high volume experience in the fintech industry? Are you looking for a challenging and dynamic contract role that allows you to work flexibly for 6 months? Look no further!
Our fintech client, is seeking a Senior Contract Recruiter in Europe to join their team during a time of change and growth. As the company continues to expand and evolve, our client needs a talented and driven inidual to assist in finding the best candidates for all open positions.
As a Contract Recruiter, you will play a crucial role in identifying, attracting, and hiring top talent for our client. Your responsibilities will include sourcing and screening candidates, conducting interviews and working closely with hiring managers to understand their needs and develop effective solutions to meet those needs.
To be successful in this role, you must have a deep understanding of the fintech industry and its talent landscape. You should be a sourcing expert and able to creatively utilise various recruitment methods with a limited budget, including online job boards, LinkedIn Sales Navigator and social media.
Strong communication and interpersonal skills are a must, as you will be interacting on all levels with international candidates, hiring managers, and other HR team members on a daily basis.
With our client undergoing a period of change, we need someone who is adaptable, resilient, and able to work in a fast-paced environment!
Your ability to multitask and prioritise will be critical in managing a high volume of recruitment activities.
**This is a contract position for approximately 6 months, candidate must be located in European timezone.
**If you are a results-driven and adaptable Contract Recruiter (Sales/Business or Technical) with a passion for finding top talent, we would love to hear from you.
We're seeking a Managing Editor who's passionate about exceptional writing and views AI as a tool to enhance the creative process. At GrowthX, you'll collaborate with clients like Reddit and Ramp, leveraging AI to elevate content creation without sacrificing quality.
(This is a fully remote role. The only requirement is 4 hours of overlap with the West Coast.)
Quick Intro
At GrowthX, we help companies reimagine their go-to-market (GTM) strategies by combining AI with expert insights. Since May, we've been operating in semi-stealth mode, achieving rapid growth by delivering exceptional value to our customers.
We believe in the transformative power of Generative AI to boost productivity and creativity for knowledge workers. By automating routine tasks, we empower people to focus on what truly matters, leading to greater job satisfaction and innovation.
The Role: Managing Editor
We're seeking a Managing Editor to oversee client accounts, working closely as an extension of their teams. You will e deep into each client's industry, challenges, history, and goals to create and execute content strategies that engage their audiences and drive meaningful results.
Who You'll Work With
As the Managing Editor, you'll have a range of resources at your disposal to support your work. You'll collaborate closely with a Research Specialist, who will help you with in-depth research on customer needs. You'll also work alongside our GTM Strategist to help you create the content roadmap aligned with broader marketing and go-to-market strategies of our clients. Additionally, you'll manage and leverage Freelancers who bring expertise in areas like SEO, industry knowledge, and technical writing. Finally, our Automation Team will be there to help scale content operations with the power of AI and automation tools.
Day-to-Day expectations
Here's how you can expect to spend your time each week:
- 20% - Meeting with clients: Regularly communicate with clients to understand their goals, challenges, and evolving needs.
- 20% - Strategy and content planning: Develop and refine content strategies, ensuring alignment with client objectives and audience interests.
- 40% - Content creation and editing using our AI workflows: Use AI tools to create and edit content, and work hands-on when necessary to ensure quality.
- 15% - Project management of customer accounts: Coordinate and request help from our internal teams, track deliverables, and manage freelance writers an designers to keep content programs running smoothly.
- 5% - Sharing learnings and feedback with the team: Collaborate with internal teams to share insights and improve our content processes.
Requirements
Key Responsibilities & Skills Needed
- Content Strategy & Creation: Develop and adapt content strategies aligned with client goals through thorough research and market analysis. Manage freelance writers, and oversee editorial processes with hands-on writing and editing to ensure quality and consistency. Openness to leverage AI tools for content creation is key.
- Client Partnership & Interaction: Build a deep understanding of each client's business, industry, and audience to create effective content solutions. Communicate regularly with clients to gather feedback, understand new requirements, and present content strategies.
- Program & Project Management: Coordinate content programs, manage multiple projects, maintain schedules, and track deliverables to ensure on-time, high-quality content delivery.
- Team Collaboration: collaborate with internal teams—including Research Specialists, GTM Strategists, Freelancers, and the Automation Team—to meet client needs. Manage freelance writers.
- Quality Assurance: Review all content before client delivery to maintain high standards and alignment with client guidelines.
- SEO Optimization: Optimize content using a strong understanding of technical SEO, semantic search, on-page, and off-page SEO to drive organic growth and validate SEO efforts with measurable results. Proficiency in SEO tools such as STAT, Ahrefs, and SEMrush.
- Data-Driven: Utilize data-driven experimentation and analysis to inform content strategies, drawing insights from both quantitative and qualitative data. Familiarity with analytics platforms like Google Analytics.
Nice to Haves
- AI-Powered Content Tools: Experience with AI tools is a plus; willingness to learn is essential (training provided).
- Prompt Engineering: Experience with prompt engineering.
- Design Tools: Experience with design tools like Figma, Photoshop, and/or Midjourney.
Benefits
- Salary: $36,000 to 80,000 USD per year (depending on experience and other factors)
- Remote Work: Work from anywhere, with at least 4 hours overlap with US Pacific Time.
- Unlimited Vacation: We encourage taking at least 15 days off each year.
- Professional Growth: Access to training and coaching to develop your skills.
- Innovative Environment: Work with advanced AI and contribute to digital growth strategies.
How to Apply
If you're excited about leading content strategies and collaborating closely with clients, we'd love to hear from you.
Request 1: Introduce Yourself
Please introduce yourself to us as a potential fellow GrowthX team member. What's your story? 🙂 Writing is the top skills we prioritize for this role. Do take license to be creative, and include answers to these questions...
What motivated you to apply for this role? Why do you think you'd be excited to work at GrowthX? How would you describe what makes great content? Please share a piece of writing (yours or someone else's) that you think is great and explain why.
Request 2: Improve the first paragraph of this blog post
Below is the opening paragraph of a blog post about praising teams for good work. Your task is to improve and rewrite this paragraph. Feel free to change it however you see fit.
Client: https://joinhomebase.com/
Post title: How to Praise a Team for Good Work
Intro paragraph:
"Employee recognition is an important aspect of workplace management. Praising team members for their good work can lead to increased job satisfaction and improved productivity. There are various methods that managers can employ to show appreciation for their employees' efforts. This article will discuss several ways to effectively recognize and praise team members for their contributions in the workplace. By implementing these strategies, managers can create a more positive work environment and foster better relationships with their staff"
Please provide your improved version of this paragraph, along with a brief explanation of the changes you made and why you believe they enhance the overall quality and appeal of the intro
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Our team usually reviews applications within a week, and we'll get back to every applicant regarding the outcome and next steps.
Looking forward to hearing from you.
P.S.: If you use AI tools for your application, feel free to do so. Show us how you can use AI to enhance your work.