One stop solution to your remote job hunt!
By signing up you get access to highly customizable remote jobs newsletter, An app which helps you in your job hunt by providing you all the necessary tools.
Dropbox is hiring a remote Data Science - Customer Success Intern (Summer 2025). This is an internship position that can be done remotely anywhere in Ireland.
Dropbox - Keep life organised and work moving – all in one place.
Improbable is looking to hire a Sales Representative to join their team. This is a full-time position that can be done remotely anywhere in USA (East Coast) or on-site in London.
About Equip Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower iniduals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.healthFounded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and erse Equisters that have created Equip’s culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.About the role: The Physician Assistant will be responsible for caring for children and adults with eating disorders via Equip’s 100% virtual Telehealth platform. Physician Assistant are essential members of Equip's 5-person virtual treatment team, working alongside a therapist, dietitian, peer mentor, and family mentor to help people recover from eating disorders.WEST COAST - Must be Located in any State in PST or MST. Responsibilities: * Provide comprehensive assessments and diagnoses of eating disorders and co-occurring psychiatric conditions (psychiatric consultation available). * Implement medication treatment plans for eating disorders and co-occurring conditions in a virtual clinic (i.e. telehealth) setting. * Collaborate with a multidisciplinary treatment team of physicians, dietitians, therapists, patient mentors, and family mentors, along with outside providers. * Utilize between-session messaging to support patients and communicate with the treatment team through Equip EMR in accordance with Equip’s policies and procedures. * Engage in treatment team meetings, supervision, and department meetings.* Perform other duties as assigned. Qualifications: * Physician Assistant Certification* Ability to maintain active NP licenses and pursue cross licensing as applicable (cost of licenses to be covered by Equip).* 3+ years of experience treating pediatric, adolescent, and adult patients in an outpatient setting.* Demonstrate a commitment to providing excellent evidence-based care, advancing clinical skills, and a passion for professional development.* Communicate effectively with patients and patient’s carers, and respond to messages within a timely manner.* Be curious, enjoy learning, and participate enthusiastically and collaboratively in a multidisciplinary team.* Must reside in Pacific or Mountain Standard Time to do West Coast HoursSchedule:* Equip's Hours are open from Monday - Friday. 8 Hour Days +1 Break* Each Work Day is 8 hours + 1 hr break time. Includes lunch, breaks, and 2 late work days where your day starts later and also ends later. * Required to work two days a week from 9 am - 6 pm and the remainder 3 days are from 8 am - 5 pm. * 26 hours are devoted to patient care which includes new patient intakes. 4.5 - 5 Hours of Meetings, 9.5 Hours of Admin documentation * No weekends* No on call$115,000 - $130,000 a yearThe pay range for this position in the US is $115,000 - $130,000/yr. Equip offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, paid time off, family and short-term disability leave.Compensation PackageTotal Compensation Range - $115 - 130K + Up to 15% Annual Target Performance Bonus Time Off: - Flex PTO policy (Recommend 3-5 weeks) + 11 paid company holidays.Medical Benefits:- Competitive Medical, Dental, Vision, Life, and AD&D insurance.- Equip pays for 80% of benefits premiums for iniduals and families.- Maven, a company paid reproductive and family care benefit for all employees. - Employee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more! - Sick TimeOther Benefits:Loan Repayment:- $500/quarter for employees >1yr of tenure.- $1,000/quarter for employees <1yr of tenure.Continuing Education:- For therapists and medical providers, unlimited online courses through NetCE.- For all providers, up to $1,000/year stipend for continuing education. - Opportunities to attend team on-sites and conferences at various locations throughout the US. Work From Home Additional Perks: - $50/month stipend added directly to an employee’s paycheck to cover home internet expenses. - One-time work from home stipend of up to $500. Physical Demands Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed. At Equip, ersity, equity, inclusion and belonging are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, and/or any other legally protected classification protected by federal, state, or local law. #Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to HR, Admin and Non Tech jobs that are similar: $45,000 — $70,000/year #Benefits 💰 401(k)🌎 Distributed team⏰ Async🤓 Vision insurance🦷 Dental insurance🚑 Medical insurance🏖 Unlimited vacation🏖 Paid time off📆 4 day workweek💰 401k matching🏔 Company retreats🏬 Coworking budget📚 Learning budget💪 Free gym membership🧘 Mental wellness budget🖥 Home office budget🥧 Pay in crypto🥸 Pseudonymous💰 Profit sharing💰 Equity compensation⬜️ No whiteboard interview👀 No monitoring system🚫 No politics at work🎅 We hire old (and young) #LocationNevadaPaxos is looking to hire a Compliance Associate to join their team. This is a full-time position that can be done remotely anywhere in the United States.
OP Labs is looking to hire a Chief of Staff to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
Dropbox is hiring a remote Data Science - Customer Success Intern (Summer 2025). This is an internship position that can be done remotely anywhere in Ireland.
Dropbox - Keep life organised and work moving – all in one place.
Job Overview: The Data Entry Specialist and QC personnel facilitate the production process of accurate documentation provided to our process servers teams. As a Data Entry Specialist you will review and confirm work entered into our systems, solve issues, and escalate as needed. This position is full-time, remote located in the United States.$25 - $45 an hourKey Responsibilities:Review and file legal documents using internal systems and emailParticipate in ongoing training to expand knowledge of industry and processInvestigate discrepancies as they ariseComplete additional projects as assignedQualifications:No experience necessary; data entry experience a plusHigh school diploma or GED requiredAbility to perform repetitive tasks with accuracyExceptional attention to detailDesire and ability to be a team playerExperience and basic proficiency with Microsoft OfficeWe know that a company's success starts with its employees. We also know that an inidual's success starts with the right career opportunity. Join our team today!Comprehensive Medical, Dental, and Vision coverageRetirement plan with 5% matching10 paid holidays per yearReferral program Starting pay: $25.00 to $45.00 per hourSchedule: Full-time, Monday through Friday, 8am to 5pm Part Time: Any tine 2 hours to 4 hours daily you will chose your time. #Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Non Tech and Non Tech jobs that are similar: $30,000 — $70,000/year #Benefits 💰 401(k)🌎 Distributed team⏰ Async🤓 Vision insurance🦷 Dental insurance🚑 Medical insurance🏖 Unlimited vacation🏖 Paid time off📆 4 day workweek💰 401k matching🏔 Company retreats🏬 Coworking budget📚 Learning budget💪 Free gym membership🧘 Mental wellness budget🖥 Home office budget🥧 Pay in crypto🥸 Pseudonymous💰 Profit sharing💰 Equity compensation⬜️ No whiteboard interview👀 No monitoring system🚫 No politics at work🎅 We hire old (and young) #LocationDallas,TexasCoinTracker is looking to hire a Talent Sourcer to join their team. This is a contract position that can be done remotely anywhere in Canada, or the United States.
Magic Eden is looking to hire a Marketplace Operations Associate to join their team. This is a contract position that can be done remotely anywhere in Australian Eastern Time.
Our client, a $25M+ AI product, AD agency, and professional services company, is seeking a visionary and experienced General Manager of Products and Services to lead its high-performing team and drive operational excellence. Reporting directly to the CEO, the General Manager will oversee all product and service departments, driving a culture of collaboration, accountability, and innovation.
This role is a critical step toward the organization's future leadership, as the selected candidate will be included on the CEO succession slate and is expected to develop into the CEO position within 3-5 years.
Requirements
- Strategic Leadership: Provide visionary leadership, aligning teams and operations with the company's strategic goals.
- Operational Excellence: Develop and implement operational plans to optimize efficiency and deliver exceptional results across departments.
- Team Development: Mentor and manage direct reports, building a cohesive and high-performing team while fostering professional growth.
- Financial Oversight: Manage budgets, monitor performance metrics, and ensure all operational deliverables are met or exceeded.
- Long-Term Strategy: Collaborate with senior leadership to identify growth opportunities and develop innovative strategies for future success.
Qualifications:
- Proven track record in senior or general management roles, preferably in the products and services industry.
- Exceptional leadership skills with demonstrated success in driving organizational results.
- Strong business acumen and the ability to manage complex operations effectively.
- Outstanding communication and interpersonal skills, with the ability to inspire and influence others.
- A bachelor's degree in business, management, or a related field is required; an advanced degree is preferred.
- Experience managing confidential processes with discretion is essential.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Work From Home
About Equip Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower iniduals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.healthFounded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and erse Equisters that have created Equip’s culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.About the role: The Patient Services Representative I is responsible for managing inbound patient inquiries via phone call, email, or other forms of communication. The PSR I will also provide program information, discuss insurance and finances, and hand off interested families to the Specialist. In addition, the PSR I will document calls in a CRM. The right person will have strong organizational skills, multitasking abilities, and sales skills. The ideal candidate is also comfortable working in a fast-paced startup environment, solving problems independently, and comfortable with ambiguity as data systems and processes are still being shaped. Responsibilities:* Answer inquiry calls, emails, web forms, etc., and provide live information to patients, families, and referrents. * Respond to inquiries quickly and efficiently while routing inquiries to appropriate departments. * Collect patient information and input data points into various platforms and systems. * Schedule patient screening appointments, conduct reminder calls, and provide support to patients/families who request live contact. * Resolve patient requests in one call/contact or successfully manage prolonged or complex issues, with high attention to managing the customer experience and emotion.* Encourage interested families/patients to move forward with the admissions process.* Perform other duties as assigned.Requirements: * 2+ years of experience as a call center representative, customer service. representative, and/or patient scheduling. * Experience with fast-paced, high volume inbound call management. * Strong skills in communication and collaboration with erse teams.* Organized and results-driven.* Comfortable in a fast-paced environment, subject to rapid change and innovation.* Hours are 8:00am - 5:00pm MST or CST. Bonus if you have the following* Experience in healthcare and/or front desk management or health unit coordination * Experience working in a remote environment* Previous experience working in a health-tech startup* Passion for mental health and eating disorder treatment and expanding access to treatment$21 - $24 a yearThe pay range for this position in the US is $21 - $24/hr. In addition, this position is eligible for a quarterly target performance bonus.Physical Demands: Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed. At Equip, ersity, equity, inclusion and belonging are woven into everything we do. At the heart of Equip’s mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, and/or any other legally protected classification protected by federal, state, or local law. #Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Sales and Non Tech jobs that are similar: $40,000 — $65,000/year #Benefits 💰 401(k)🌎 Distributed team⏰ Async🤓 Vision insurance🦷 Dental insurance🚑 Medical insurance🏖 Unlimited vacation🏖 Paid time off📆 4 day workweek💰 401k matching🏔 Company retreats🏬 Coworking budget📚 Learning budget💪 Free gym membership🧘 Mental wellness budget🖥 Home office budget🥧 Pay in crypto🥸 Pseudonymous💰 Profit sharing💰 Equity compensation⬜️ No whiteboard interview👀 No monitoring system🚫 No politics at work🎅 We hire old (and young) #LocationRemote - USAP2P.org is the largest staking and restaking operator, with a TVL of over $8B 🔝.
We are constantly focused on launching new yield products: for example, in Polkadot (adding +15-20% to APR) and Ethereum, where we offer significantly higher APR (+40%) than any other staking operator 💪
We also keep an eye on exciting projects and launch new networks such as TON, Avail, Monad, and Babylon. We strongly believe in Bitcoin and the DeFi ecosystem around it, and we have a dedicated team focused on finding the best yield solutions based on Bitcoin.
We work with partners like BitGo, Crypto.com, Ledger and ByBit.
We are actively expanding our product line, exploring RWA, data, yield, and service products for exchanges, custodians, and banks
P2P.org unites talented iniduals globally ❤️
Despite our distributed team, we share a passion for decentralized finance - a fairer system for all. We code, learn, create, and connect to shape finance’s future 💰
P2P.org boasts a strong reputation and network. We prioritize customer satisfaction and, as tech enthusiasts, develop innovative solutions that bolster our brand.
Who we are searching for 🔍
We are seeking a legal rockstar to join our team, armed with a law degree and a minimum of 6 years of experience 💪 You’ll need to be a tech-savvy, crypto-loving, and business-savvy pro who’s worked in dynamic startups or international companies 😎 You’ll take charge of various legal tasks, provide strategic insights, and help streamline our legal operations.
You will 🎯
- Manage legal operations, including oversight of external counsel and documentation development
- Conduct legal research and regulatory analysis
- Implement and maintain internal compliance procedures
- Handle legal matters independently and develop strategies for emerging and unregulated fields
- Foster collaboration with internal and external stakeholders
- Apply deep knowledge of emerging technologies, securities regulations, and associated risks
- Conduct legal reviews and risk-opportunity assessments
- Create and execute legal strategies to support growth while mitigating risks
- Provide legal guidance on tech startup matters, including intellectual property and employment law
- Research and analyze laws, practices, and regulations across US, EU, and other jurisdictions to inform strategic decisions
- Oversee daily legal operations, including contracts, compliance, and corporate structuring
- Lead negotiations for partnerships, investments, grants, and commercial agreements
- Manage corporate documentation throughout its lifecycle—from planning to implementation
- Develop and optimize legal operations processes
- Collaborate with the team to improve legal operational efficiency
You have 🧩
- Legal degree required (Bachelor’s or Master’s)
- Business education advantage - focus on international business law, English common law
- Additional plus: Securities, investment law, and GDPR knowledge
- Senior level experience in IT/IP/crypto/legal and fintech 6 years at least
- Must come from venture-backed startups or fast-growing international companies
- Understanding of blockchain mechanics
- Fluent English
- 6+ years of post-qualification experience
Nice to Have 💡
- Active social media presence
- Conference participation experience
At P2P.org we have a team of experts with their own unique approach and ownership culture. Together we gain experience and make dreams come true! 🌟
- Competitive salary level in $ (we can also pay in Crypto)
- Well-being program
- Mental Health care program
- Compensation for education, including Foreign Language & professional growth courses
- Equipment & co-working reimbursement program
- Overseas conferences, community immersion
- Positive and friendly communication culture
P2P.org is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, veteran status, or disability.
Sei Foundation is looking to hire a Head of Incubations to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
Web3 Foundation is looking to hire an Investor Relations Manager to join their team. This is a full-time position that can be done remotely anywhere in US East Coast.
What are we all about?
We are a team of builders and researchers on a mission to empower enterprises and developers worldwide to access and build on decentralized systems.
Our expertise covers several domains: Ethereum and Starknet protocol engineering, layer-2, AI, cryptography research, protocol research, decentralized finance (DeFi), security auditing, formal verification, real-time monitoring, smart contract development, and dapps and enterprise engineering.
Working to solve some of the most challenging problems in the blockchain space, we frequently collaborate with renowned companies, such as Ethereum Foundation, Starknet Foundation, Gnosis Chain, Flashbots, Forta Protocol, Lido, EigenLayer, Open Zeppelin, RISCZero, Aleph Zero, and many more.
Today, we are a 350+ strong team working remotely across 66+ countries.
Overview
As the Business Development at Nethermind, you will play a crucial role in driving the growth and expansion of our company. You will be responsible for developing and implementing strategic initiatives to acquire and retain enterprise clients, including financial institutions, hedge funds, asset management, and global enterprise firms. Your expertise in navigating sales, relationship management, and strong technical knowledge in blockchain will be instrumental in achieving our sales targets and establishing Nethermind as a blockchain enterprise leader in the market.
Responsibilities:
- Develop and execute a comprehensive enterprise sales strategy, aligning with the overall business objectives of Nethermind.
- Identify and target potential enterprise clients, fostering relationships and managing the end-to-end sales process.
- Build and maintain a robust pipeline of qualified leads, actively prospecting new opportunities and converting them into long-term partnerships.
- Collaborate with cross-functional teams, including product development and marketing, to tailor solutions that meet the specific needs of institutional clients.
- Stay up-to-date with industry trends, competitor analysis, and market dynamics to effectively position Nethermind’s products and services in the enterprise space.
- Drive revenue growth by upselling and cross-selling Nethermind’s offerings to clients.
- Represent Nethermind at industry events in your region, conferences, and client meetings to enhance brand visibility and establish strong relationships within the enterprise and institutional community.
- Collaborate with legal and compliance teams to ensure adherence to regulatory requirements and maintain a high standard of ethics in all sales activities.
Accountabilities:
- Meeting or exceeding sales targets and revenue goals.
- Building and maintaining a strong network of clients and partners.
- Creating and executing effective sales strategies.
- Providing accurate sales forecasts and regular reports to senior management.
- Ensuring customer satisfaction and cultivating long-term client relationships.
Performance Indicators:
- Revenue generated from enterprise sales.
- Growth rate of the enterprise client base.
- Conversion rate of qualified leads into closed deals.
- Achievement of inidual sales targets.
- Customer satisfaction ratings and feedback.
- Effectiveness of sales strategies and initiatives implemented.
Qualification Requirements:
- Bachelor’s degree in business, finance, economics, technology or other related field.
- Proven track record in enterprise and institutional sales within the blockchain and digital assets industry.
- Strong understanding of enterprise requirements and market dynamics.
- Excellent sales and negotiation skills, with a demonstrated ability to close complex and multi-year deals.
- Outstanding communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
- Strategic thinking and a results-oriented mindset.
- Strong technical knowledge of blockchain technology, digital assets and cryptocurrencies is essential, a strong interest in this area is a must. Someone with a background as an engineer, product manager, or architect who has discovered a passion for sales, business development, and strategy.
- Ability to travel as needed to meet with clients and attend industry events.
Future Career Opportunities:
As the Business Development at Nethermind, you will have the opportunity to make a significant impact on the company’s growth and success. Based on performance and demonstrated leadership skills, potential future career opportunities may include senior management positions within Nethermind. Additionally, there may be opportunities to expand your responsibilities to include other market segments or international markets as the company continues to expand its global footprint.
Keep up to date on what we are working on by following us on our social channels:
- Discord
About Us:
Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.
Role Purpose:
SOAR is seeking a highly motivated and experienced Product Owner who excels at asking the right questions to uncover and document business requirements effectively. In this role, you will play a pivotal part in bridging the gap between business needs and technical solutions by gathering, analyzing, and clearly defining product requirements. Your ability to engage stakeholders, ask insightful questions, and translate business challenges into actionable requirements will be critical to the success of our product development. Join our team to help address our current challenges in extracting and documenting precise business requirements to deliver exceptional solutions.
Job duties and Responsibilities:
Requirements Management
Gather and analyze business needs through stakeholder collaboration and create detailed documentation and user stories
Maintain product backlog aligned with business goals,and ensure requirements are understood by all teams
Stakeholder Management
Act as primary point of contact for requirements and build strong relationships with business stakeholders
Manage expectations around scope, timelines, and trade-offs and represent customer and business needs consistently
Team Collaboration
Work with engineering, design, and cross-functional teams, participate in Agile ceremonies, support development teams during implementation
Partner with QA for testable requirements
Strategic Leadership
Align requirements with company vision and define and communicate product roadmap
Make informed decisions on scope and priorities
Identify requirement gaps and propose solutions
Process Improvement
Refine requirements gathering process and collect post-delivery feedback and stay current with industry trends
Enhance product development practices.
Requirements:
7+ years of experience as a Product Owner, Product Manager, or in a similar role within the Fintech industry.
Proven experience in developing and launching successful products in the Fintech domain.
Strong understanding of Agile methodologies (e.g., Scrum, Kanban).
Excellent analytical and problem-solving skills with strong attention to detail.
Proven ability to write clear, concise, and well-structured documentation (especially PRDs).
Experience using Jira for product backlog management.
Strong communication and interpersonal skills with the ability to effectively collaborate with cross-functional teams.
Ability to work effectively in a fast-paced, dynamic environment.
Degree in Business, Computer Science, or a related field
Preferred Qualifications:
Experience working on Finance, Credit, or Loans modules within a Fintech environment.
Fluency in Arabic language.
Join us and get ready to Soar!
Please mention the word PATRIOT when applying to show you read the job post completely (#RMzQuMzAuMTUwLjE0OA==). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.Salary and compensation
$80,000 — $120,000/yearBenefits
🌎 Distributed team
🏖 Paid time off
🚫 No politics at work
About Us:
Sandmartin Impact Capital is a Dublin-based investment fund advisory specializing in venture capital investments in Sub-Saharan Africa. Our focus is on startups that generate extreme social impact, fostering transformative change in the region.
We are seeking passionate and driven Interns to join our team and assist in enhancing and completing investment decks for our portfolio of investee companies. This is an exciting opportunity to contribute to impactful ventures while gaining hands-on experience in investment and social entrepreneurship.
Responsibilities:
- Collaborate with fund managers and team members to refine and improve investment decks for investee companies.
- Conduct comprehensive business research and analysis to support investment decisions.
- Develop and enhance financial models to showcase investee company performance and projections.
- Liaise with the management teams of investee companies to gather insights and data as needed.
- Provide administrative and operational support to the fund team on ad hoc tasks.
Qualifications:
- Recent MBA graduate or final-year MBA student
- Strong understanding of financial modeling and business research techniques.
- Proficiency in tools such as Microsoft Excel, PowerPoint, and relevant financial software.
- Excellent communication skills, both written and verbal.
- Highly organized, self-motivated, and capable of working in a remote team environment.
- Passion for social impact, entrepreneurship, and emerging markets.
What We Offer:
- Opportunity to work with a dynamic team committed to creating meaningful change in Sub-Saharan Africa.
- Mentorship and guidance from experienced investment professionals.
- Access to investee company management for deeper exposure to venture operations.
- Remote work flexibility, allowing you to contribute from anywhere.
- Paid stipend and a reference letter upon successful completion of the internship.
"
OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users - including readers, fans, players and shoppers - engaged and up to date by delivering billions of messages daily.
1 in 5 new apps launches using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Eventbrite, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.
We’re Series C, venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate. We offer remote work as the default option in the United States in California, New York, New Jersey, Oregon, Pennsylvania, Texas, Utah and Washington. As well as in the UK and Singapore - with plans to expand the locations we support in the future. Some roles are hybrid roles and will be listed as such. We have offices in San Mateo, CA and London, UK, and offer flex seating options for employees to work together in-person where we don't have offices. Hiring in Singapore is done in partnership with a local PEO.
OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work.
About The Team:
OneSignal is seeking a versatile Customer Success role to help manage our US Mid-Market business by leading implementation and successfully increase the value our partners achieve by messaging their customers. Join us in scaling our enterprise business!
Your responsibilities will include working closely with product, customer support, and sales to onboard, integrate, and scale the OneSignal service for our US partners. The role is focused on retaining/growing an assigned book of customers.
What You’ll Do:
* Responsible for retaining and growing 20 to 40 Customers
* Build relationships up and across the organization to achieve success goals* Contribute to customer onboarding * Lead customer business reviews* Write & publish customer feedback internally to support product roadmap* Collaborative, team-oriented mindset is a requirementSkills and experience:
* 3+ years experience in an account management (customer success) role; ideally with a B2B SaaS product
* Experience working with Salesforce, Gong, and Vitally* Understand customer messaging and the user journey is a plus* You’re highly collaborative with a deep sense of ownership and accountability* You have excellent written, verbal, and visual communication skills with serious attention to detail and strong organizational skills* Rollup your sleeves, versatile mindsetThe New York and California base salary for this full time position is between $95,000 - $110,000 with an expected On Target Earnings (OTE) between $125,000 and $140,000/year. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.
Qualities we look for:
* Friendliness & Empathy
* Accountability & Collaboration* Proactiveness & Urgency* Growth Mindset & Love of LearningIn keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place in our workplace.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on OneSignal. Please inform us if you need assistance completing any forms or to otherwise participate in the application and/or interview process.
OneSignal collects and processes personal data submitted by job applicants in accordance with ourPrivacy Policy - including GDPR and CCPA compliance. Please see our privacy notice for job applicants.
",
We are looking for a Senior Frontend Engineer who considers themselves a “Product Engineer,” excels in a fast-paced remote environment, is enthusiastic about building quality software, and enjoys tackling a erse range of problems.
Highlights
- We are a remote-first Series A and VC-backed software company with ~40 team members distributed across the Americas and Europe.
- Looking for a Frontend Engineer with 4+ years SaaS experience living in the US, Canada, or Brazil to join our product team
- Salary range for this role is $120-180k per annum (offer will be based on your seniority, equity and geography)
Essential Skills needed for this role
- 4+ years working full-time as an Engineer and 2+ years of React experience.
- Fluency and comfort in core web technologies (JavaScript, HTML, CSS) and common libs/frameworks (React, TailwindCSS, Vite, Tanstack Query, etc.).
- Test-driven mentality during your code production process.
- Engineers work closely with QA, but we expect our Engineers to write tests prior to the QA process.
- Familiarity with the best practices around UX, accessibility, frontend performance and feature-flagging.
- Experience with building up and from a component library.
Other requirements
- A home office, a stable high-speed internet connection, and the ability to work independently in a remote environment (we’ll send you a new M3 Macbook Air with 16GB ram).
- You are geographically located in the US, Canada or Brazil and likely enjoy many aspects of working remotely.
- Note: Even if you are willing to work these hours we unfortunately cannot consider your application for this role.
- Fluency (written and verbal) in English.
Responsibilities as an Engineer at Chameleon
Product Engineering: you’ll be evolving and maintaining our codebases, including:
- Our Dashboard, where our customers manage their usage of Chameleon, their Experiences, audiences, etc.
- Our Experience Editor, a browser extension used by our customers to create seamless, multi-purpose Experiences for their end-users.
- chmln.js, our JS library loaded in our customer’s web apps, responsible for loading and displaying Chameleon Experiences to many end-users.
Project Management: you will collaborate and be responsible for keeping a tight feedback loop with our Product Team, by discussing details, providing feedback, helping defining and shaping specifications of the features and projects you’ll be working on, while ensuring alignment with technical best practices
Project Leadership: We value and encourage input and action beyond just the technical aspects. From specification to release, you’ll be responsible for keeping a tight loop with the rest of the team, ensuring that you rapidly reach out to your team to solve blockers, and ensuring a smooth rollout of new features for our customers.
Engineering culture & team
Our engineering team consists of ~10 Engineers, 3 QAs, 1 PM, and 2 designers. Learn more about our team, culture, and vision on our About page
We’re an async-first company. But what does that mean?
- Our recurring meeting cadence is low and we default to async discussions (via Slack threads, Linear ticket comments, Loom videos, etc.).
- We value and encourage self-management. Trust is a key element to our success as iniduals.
- Proactive communication, collaboration and action on blockers. We encourage messages in public channels, so we can have visibility if someone needs help.
- Engineers use Tuple for pairing, to work together on projects/features
- Each person adjusts their work schedule according to what best works for themselves, considering work life balance.
No daily meetings:
- We do not have “daily standup meetings”. Instead, we offer optional office hours time slots through the week, and also encourage ad-hoc Tuple pairing sessions.
- Everyone records a ~5min loom video at the end of each week, to recap what they’ve been working on all week. The entire team has visibility of work in progress, can chime in with questions/comments, and provide feedback.
- We have a weekly “Show & Tell” meeting for exchanging knowledge, learnings, and questions, showcasing work in progress among ourselves, or just hanging out and bounding.
- The product team works in small pods focused on a specific feature/product (Quality, UX, Better, Bets, etc.).
Exodus is looking to hire a People Ops Coordinator to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
"
About the Role
Optery is looking for a results-driven Implementation Consultant to join our Customer Success team! Reporting to the Director of Customer Success, you will own the onboarding process for Optery for Business customers. As our first hire dedicated to onboarding, you will have the unique opportunity to shape how our business customers experience this critical phase of their journey.
Your primary Key Performance Indicator (KPI) is: Customer Onboarding & Implementation - Time to Value
What You'll Do
* Serve as the primary point of contact for customers during the onboarding phase, ensuring a seamless start to their journey.
* Create and maintain onboarding resources, such as guides, checklists, project plans and knowledge base articles.* Collaborate with sales, product, and technical teams to gather customer requirements and define success criteria for implementation.* Develop and execute project plans to guide customers through setup, configuration, and deployment processes.* Conduct onboarding sessions, including walkthroughs, training, and best practices tailored to customer needs.* Provide hands-on support to troubleshoot and resolve challenges encountered during implementation, including technical implementations of the Optery for Business API* Regularly communicate progress, updates, and milestones to customers and internal stakeholders.* Document customer workflows and provide feedback to product and engineering teams to improve the onboarding experience.* Ensure customers achieve key milestones within agreed timelines, fostering a smooth transition to post-implementation support.Why this role matters
Onboarding is the most critical part of the customer journey. Your work will support KPIs such as Net Dollar Retention and Net Promoter Score, directly impacting Optery's success and growth.
You’ll also collaborate with the Director of Customer Success to support customer business reviews and account expansion opportunities as needed.
Requirements
* Bachelor's degree
* At least 3+ years of experience in a role implementing software solutions or in technology consulting roles. E.g. Implementation Consultant, Solutions Consultant etc.* Ability to switch gears quickly and adapt to change effectively* Willingness to be a hands-on contributor. Excellent communication skills, including issue tracking, triaging, and crisis management* Ability to manage multiple projects simultaneously and operate in a fast-paced, high-velocity environment* Ability to establish rapport and credibility with other leaders across the company and influence people in various areas and levels of the organization* Critical thinking skills to help with analysis of business, market, and competitive trends.* Some travel may be required* Highly organized - you’re driven to be efficient and effective. You make managing multiple tasks with tight timelines look like a cakewalk.* Collaborative and independent - you thrive while working with others but can also buckle down and get things done without a lot of oversight* Hands on experience with RESTful APIs is a huge plus* Experience in cyber security or data privacy solutions is a plusIf you're ready to make an impact and shape the future of customer success at a startup, we’d love to hear from you!
Location
While Optery is a fully-remote global team, this is a U.S.-based position and you will be required to work regular U.S. business hours, i.e. in the U.S. Eastern, Central, Mountain, and/or Pacific time zones.
Compensation + Benefits
* $100K - $120K Base + on target bonus
* Competitive equity* Great health, dental, and vision insurance* 401k program with employer match* Paid time off policy* Stipend for home office setupEqual Opportunity
Optery values ersity and is an equal opportunity employer. Optery does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
",
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
Cribl does differently.
What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are.
As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity.
**
Why You'll Love This Role**Are you ready to make a significant impact in a fast-paced tech environment? As a vital member of Cribl's centralized Business Operations team, you will lead transformative initiatives that drive strategy, growth, and operational excellence. Your role will involve partnering with cross-functional teams—including finance, product, and go-to-market—to deliver high-impact programs that drive our strategy and create long-term success. You will own strategic initiatives from inception to completion, crafting creative, data-driven strategies that provide actionable recommendations to our executive leadership.
At Cribl, we are passionate about identifying key market trends and insights to unlock new opportunities for customer and revenue growth. You will play a crucial role in driving improvements in our business operations, ensuring we scale efficiently while increasing visibility and accountability around the metrics that matter most. Your analytical skills will be put to the test as you conduct in-depth analyses and present your findings to C-level executives, helping shape the future of our company.
We pride ourselves on fostering a collaborative and innovative culture where team members enjoy working together—whether remotely or over a meal at a foodie hot spot. If you're someone who thrives in an entrepreneurial environment and is eager to contribute to a company poised for legendary success in the tech industry, we want to hear from you! If you are someone that is passionate about making an impact and being a part of a generational company, we’d like to talk with you.
**
As An Active Member Of Our Team, You Will ...**- Lead cross-functional initiatives and long-term programs, collaborating closely with functional leaders and Cribl’s executive team. Examples include annual and quarterly planning processes, pricing committee, and board meeting content preparation
- Design and implement company-wide processes to track priorities, goals, and results, ensuring high-quality deliverables
- Tackle complex, ambiguous problems by synthesizing erse stakeholder opinions, forming recommendations, and developing end-to-end solutions
- Drive special ad hoc projects from inception to completion as directed by business leaders to enable state changes in the business
- Manage and improve business cadence by creating high-quality content for key company-wide and cross-functional meetings, including:
- Company Kickoff
- Monthly Business Reviews
- All Hands
**
If You Got It - We Want It**- Experience: 10+ years in corporate strategy, consulting, or business operations roles at top firms or tech companies
- Strategic Planning: Self-motivated with strong multitasking abilities and effective program management skills, with ability to organize and manage multiple company-wide initiatives in parallel
- Problem Solving and Insight: Adaptable and results-oriented systems thinker who thrives in ambiguous environments, learns quickly, and approaches challenges entrepreneurially
- Communication and Influence: Excellent verbal and visual communication skills with the ability to influence erse personalities and present to C-level stakeholders
- Analytical Ability: Advanced analytical and critical thinking skills, including advanced problem-solving and conflict resolution
- Leadership: Ability to work independently, drive cross-functional initiatives, and lead without direct authority
- Collaboration and Teamwork: Leverage functional empathy to collaborate effectively with internal stakeholders, understand erse perspectives, and align on shared objectives to achieve results
**
Preferred Skills**- Experience in both technology and/or B2B SaaS startup and large, sophisticated company environments
- MBA or professional business degree
- Passionate about ersity, equity, and inclusion
**
Salary Range ($150,000 - $200,000)**The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the inidual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
#LI-JB1
**
Bring Your Whole Self**Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.
As a Staff Designer and leader within the organization, you’ll actively define what design quality means within Discord Design, and collaborate across teams to define and execute future evolutions of the product.
The Design Systems team is a cross-functional team that ensures design quality across all facets of UI, content, and graphics. As a part of the team, you will be responsible for the creation and maintenance of the design system that all product designers, engineers, and product managers use to design & develop at Discord. Using your full range of interaction, visual, and prototyping skills, you will own creating a coherent and ownable look & feel for our desktop and mobile experiences.
If you're interested in joining a passionate team of designers that are creating fun experiences for millions of people across the world, Discord is the place to be.
**
What You'll Be Doing**Vision & Strategy ** * Define the north star for the design system, solving foundational challenges and ensuring scalability across the organization.* Partner with the Design Systems Design Manager to drive the long-term vision and align the system with company goals.* Lead cross-functional efforts, advocating for systems thinking and fostering alignment across teams and disciplines.* Stay informed on design trends, best practices, and emerging technologies to ensure the system remains innovative and forward-looking.
Design System Leadership ** * Design reusable components, patterns, and tools, including design tokens, UI kits, and component libraries, to ensure consistency and efficiency.* Write clear, comprehensive documentation to help designers and developers apply system components and guidelines effectively.* Continuously improve and evolve the design system based on user feedback, technology advancements, and product landscape changes.
Migration & Integration ** * Lead the migration of existing products to the design system, ensuring a seamless transition while prioritizing the “Designer Experience.”* Update or replace legacy components to align with system guidelines and modern standards.
Support & Advocacy ** * Act as a champion for the design system, educating teams on its benefits and best practices through presentations, workshops, and ongoing communication.* Provide support and manage feedback channels to address user concerns, ensuring the system meets the needs of both internal teams and end users.* Mentor senior designers and foster systems thinking across the organization.
**
What you should have**- 7+ years designing consumer-facing products.
- 3+ years leading design systems teams.
- A track record of driving cross-functional initiatives and delivering organizational impact.
- Proficiency in developing scalable design and code libraries, crafting comprehensive documentation, and evolving systems to meet changing needs.
- Experience defining the visual style of products; bonus if this includes brand integration.
- Passion for creating accessible, user-centric design systems that align business goals with user needs.
- Exceptional storytelling skills across multiple mediums, with consistent experience influencing design decisions at all levels, including executives.
- Strong, proactive communication skills to articulate ideas, collaborate with cross-functional teams, and contribute to product strategy and roadmaps.
- A desire to deeply understand the "why" behind decisions to inform the "how," developing a strategic product perspective and vision.
- High level of design craft with a commitment to quality, ensuring excellent execution from design iterations to documentation and QA.
- Demonstrated leadership on large-scale, high-impact projects across desktop and mobile, with a portfolio showcasing work where you were the primary designer.
**
Bonus Points**- Experience with version control and Github
- Technical writing experience, familiarity with markdown
- Experience creating Figma Tooling
- Casual or committed gamer
_
#LI-Remote
The US base salary range for this full-time position is $205,000 to $225,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, inidual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.
_
**
Why Discord?**Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. **Join us in our mission! Your future is just a click away!
**Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
**Who we are is what we do.
**Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.
The team comprises over three thousand self-driven iniduals spanning over 100 countries, and our unified yet erse culture keeps us continually learning and innovating the platform and products for customers.
Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.
**Why should you be part of our success story?
**
A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.
We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a erse global economy by building a generational platform that seamlessly connects companies with talent worldwide.
After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.
Get ready to:
- Be a part of a truly cross-functional team; Frontend, Back-End and Full-Stack Engineers, Product Teams, Designers and QA’s.
- Participate in product planning (From discovery all the way to deployment); We want your input at all stages of the Software Development Lifecycle!
- Collaborate! Our teams work together to develop robust new features, API’s, continuously improve our industry-leading products and find and fix any bugs at speed.
- Ensure our customers receive a white-glove experience with our products!
- Keep Information Security, Customer Excellence, Self-Development and Cost Savings at top of mind!
- Learn and be adaptable to new ways of working - if you don’t know how to use Angular, we will teach you; yes, you will become a Full-Stack Engineer!
The bits and bytes that you’ll bring to your new team:
- You have expert knowledge of the latest versions of C#/.NET, .NET Core
- You’re an expert when it comes to applying SOLID Principles
- You’re a database guru! You know the ins and outs of MS-SQL
- You have a firm understanding of Azure DevOps (If you’re a fast learner, knowledge of something similar would be suitable, too!)
- You create RESTful API’s with ease
- You have worked on the front-end before and are willing to learn how to use Angular at a production level
- You have at least 6 years of experience as a Software Engineer
You're the Engineer we're looking for if you:
- Excel in the art of designing, coding, testing, and maintaining enterprise-level applications using Microsoft technologies.
- Thrive in a collaborative, remote-first work culture where teamwork, camaraderie, and being Together Everywhere are key.
- Embrace independence and take ownership of your projects, yet also excel in a team setting and love to contribute.
- Communicate complex ideas with ease and enjoy collaborating with erse teams of technical and non-technical stakeholders.
- Are passionate about solving customer problems with your coding superpowers, and approach challenges with Default Optimism whilst maintaining a balanced perspective in all aspects of your work.
- Take a business-focused approach to software development, with a keen eye on delivering high-value outcomes for our clients.
- Embody our core value of Genuine Care, deeply understanding and addressing the impact of your work on our customers.
Extra brownie points if you:
- Have experience working with Angular and JavaScript/TypeScript
- Have worked with memory caching tools, like Redis
- Have built and worked with Microservices
- Have End-to-End Integration experience
- Have knowledge of the dynamic world of FinTech
**Total Rewards
**Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy
- Provided computer equipment tailored to your role
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including WeWork access where available
At Deel, we’re an equal-opportunity employer that values ersity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.
Deel is an equal-opportunity employer and is committed to cultivating a erse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.
Bluesky is looking to hire an Operations to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
Hang is looking to hire a Business Operations & Strategy to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in New York NY.
OP Labs is looking to hire a Fixed-Term Senior Technical Recruiter to join their team. This is a contract position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
Tether is looking to hire an Event Graphic & Multimedia Designer to join their team. This is a full-time position that can be done remotely anywhere in Spain.
Fireblocks is looking to hire a Business Development Representative, Brazil (Spanish speaking) to join their team. This is a full-time position that can be done remotely anywhere in Brazil.
Parity Technologies is looking to hire a Senior Technical Talent Acquisition Partner to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
Unigox is redefining the future of crypto peer-to-peer (P2P) by solving the most pressing challenges. We are building a fully automated crypto P2P platform that eliminates inefficiencies and fraud thus creates truly a frictionless experience for users worldwide. Founded by pioneers in crypto P2P with a proven track record of success, Unigox is on a mission to revolutionize how people trade, interact, and connect in the decentralized economy.
How We’re Better Than Competitors
- Automation First: While competitors rely on manual interactions between buyers and sellers, Unigox leverages automation to remove friction and enable lightning-fast trades.
- Fraud prevention with ZK TLS Integration: Integrating Zero-Knowledge TLS (ZK TLS) eliminates fraud that is rampant on other p2p platforms while maintaining privacy in payment verifications.
- Scalable and Global: Built for global adoption, Unigox is designed to work with local payment methods worldwide, enabling seamless fiat-to-crypto conversions in every market.
- Built by Pioneers: Our team has deep expertise in P2P trading, having created and scaled some of the most successful crypto platforms in the world.
Key Responsibilities
Local Market Integration:
- Identify and integrate local payment systems (e.g., bank transfers, e-wallets) into our platform to ensure smooth and quick conversions between fiat and crypto.
Grow Unigox Adoption:
- Attract and onboard professional crypto traders who want fast and efficient ways to buy and sell crypto.
- Drive adoption among new crypto buyers, simplifying the process for purchasing and selling crypto directly to local bank accounts or e-wallets.
- Highlight the speed and simplicity of our automated system that eliminates traditional P2P risks, including fraud and unnecessary chat between buyers and sellers.
Evangelize a New P2P Approach:
- Educate traders and buyers in your region on the benefits of our platform’s zero-fraud, no-chat, fully automated P2P model.
- Build trust in the platform by emphasizing its focus on secure transactions using ZK TLS and smart contract-based escrow.
Establish Regional Partnerships:
- Build relationships with local payment providers, financial institutions, and crypto communities to enhance the platform’s regional relevance.
Required Skills and Qualifications
In-depth Knowledge of Local Payment Systems:
- Strong familiarity with regional payment methods such as bank transfers, mobile wallets, and instant payment networks.
Crypto and Blockchain Expertise:
- Understanding of cryptocurrency trading, blockchain technology, and peer-to-peer crypto trading.
- Previous experience in the payments, fintech, or cryptocurrency industries is highly preferred.
Self-Starter and Growth Mindset:
- Capable of operating independently, managing multiple priorities, and achieving growth goals in a fast-paced environment.
- Ability to clearly articulate the platform’s value proposition to professional traders, new buyers, and local crypto communities.
- Fluency in English and the primary language of your region.
We’re looking for a Video Content Creator with a Recruiting Background to join our team and be the face of Enhancv’s video content.
**Here’s what you’ll be doing:
**- 🎥 Be the face and voice of our video content, presenting with confidence and authenticity to engage job seekers on multiple platforms.
- 📝 Write scripts for video content that simplify complex job-seeking concepts into clear and actionable advice.
- 👩💻 Plan and execute projects end-to-end. You’ll handle everything from brainstorming and scripting to recording and editing, with plenty of support from our team and resources like user data, visual assets, and more!
**Here’s what you bring to the table:
**- 🛠️ You have experience in recruitment, talent acquisition, or HR processes and a passion for helping people grow in their careers.
- 🎙️ You're comfortable being on video and engaging with an audience; You’re familiar with social media content trends
- ✍️ You’ve worked on video content before (YouTube, LinkedIn, Instagram, TikTok, etc.) and you have solid experience with video editing tools (e.g., Adobe Premiere Pro, Final Cut Pro, or similar)
Are you passionate about shaping the future of DeFi? Join our innovative startup! Unigox reimagines the future of cryptocurrency peer-to-peer (P2P) exchange by addressing the most pressing issues. We are creating a fully automated platform for cryptocurrency P2P that eliminates inefficiencies and fraud, providing a truly seamless experience for users worldwide. Founded by pioneers in cryptocurrency P2P with a proven track record of success, Unigox aims to revolutionize the way people trade, interact, and collaborate in the decentralized economy.
We are seeking a dedicated project manager from Colombia.
Responsibilities:
- Overseeing project timelines and deliverables
- Engaging with our community and driving its growth.
- Assist with content creation and management.
- Manage and coordinate various projects across the organization.
- Conduct research to support business decisions and initiatives.
- Organizing local meetups to show how easy crypto transfers can be.
- Helping verify local payment methods people already use.
- Creating simple, easy-to-understand content in your local language.
- Building trusted local communities.
- Helping new users complete their first transfers.
- Running local awareness campaigns.
Community Engagement:
- Primarily on Telegram and Discord.
Content Creation:
- Crafting announcements and updates
- Organizing community events and contests.
Ideal candidates should have:
- Great knowledge and interest in crypto.
- Prior experience in project management within the crypto space.
- Proven track record of community engagement on Telegram and Discord.
- Exceptional content creation skills.
- Speaking English and Spanish.
Why Unigox?
- Join a dynamic team at the forefront of DeFi innovation.
- Competitive salary.
- Fully remote job.
Bitso is looking to hire a KYC Specialist Argentina to join their team. This is a full-time position that can be done remotely anywhere in Argentina.
Pond is a pioneering crypto AI startup developing a decentralized platform for building foundational machine learning models on blockchains. We are at the forefront of merging AI and blockchain technologies to revolutionize the creation, sharing, and use of ML models in the web3 ecosystem.
The project is backed by multiple Tier 1 VCs including Archetype (led the Series A of Ritual), Cyber Fund (Lido founder’s VC arm, backed Ethereum and Solana at their early stage), Coinbase Ventures, Delphi Digital and more.
We are driven by innovation and are seeking a skilled Head of Ecosystem Growth to join our dynamic team. The ideal candidate will have a strong background in building scalable, stable, and secure web platforms in production environments. You will play a crucial role in designing, developing, and maintaining our platform, ensuring it meets the highest standards of performance, reliability, and security.
Job Title: Head of Ecosystem Growth
Location: United States (New York Preferred)
Company: Pond
Industry: Crypto, AI, Blockchain
Employment Type: Full-time
Pond seeks a strategic and experienced Head of Ecosystem Growth (with a focus on BD) to drive global growth, partnerships, and strategic alliances. The ideal candidate will possess a deep understanding of blockchain, AI, and crypto markets, along with a robust network within these ecosystems. As the Head of Ecosystem Growth, you’ll spearhead efforts to expand our market presence, secure strategic partnerships, and contribute to the company’s long-term vision.
Key Responsibilities:
- Strategic Partnerships: Identify, negotiate, and establish high-impact partnerships with blockchain protocols, crypto organizations, exchanges, and AI companies to expand PondGNN’s footprint.
- Market Expansion: Lead efforts to penetrate new markets and build strong relationships with potential clients, partners, and key stakeholders like developer communities.
- Revenue Growth: Develop and execute a comprehensive business development and GTM strategies aimed at increasing revenue, adoption of our products, and market share.
- Product Collaboration: Collaborate closely with the technical and product teams to align BD initiatives with the company’s technology roadmap and ensure mutual value creation.
- Networking: Attend industry conferences, meetups, and events (both virtual and in-person) to represent Pond, stay updated on industry trends, and foster new business opportunities.
- Partnership Management: Oversee the lifecycle of partnerships from initial engagement to execution and ongoing collaboration, ensuring the success of key relationships.
- Thought Leadership: Act as a thought leader, helping to elevate Pond’s presence in the crypto AI space through thought pieces, speaking engagements, and public representation.
- Growth: Support the Growth Team in expanding brand awareness and market visibility
Qualifications:
- Proven experience (3+ years) in business development or partnership roles, preferably within the crypto, AI, or blockchain industries.
- Strong understanding of blockchain protocols, on-chain analytics, DeFi and AI-powered crypto applications.
- Demonstrated track record of securing and managing high-value partnerships and deals.
- Exceptional networking skills with established contacts across the crypto and AI ecosystems.
- Strong communication, negotiation, and presentation skills.
- Self-motivated, goal-oriented, and able to thrive in a fast-paced startup environment.
- Familiarity with machine / deep learning, on-chain behavior analysis, or crypto-native AI models is a plus.
- Willingness to travel as needed.
What we offer
- Competitive salary and equity package.
- Opportunity to be a part of an industry-leading AI crypto project.
- Flexible working arrangements.
- Opportunity for personal and professional growth in a high-impact role.
- Access to global conferences and networking events.
Outcomes and Definition of Success:
The competencies and success of a candidate in this role will depend on
- Ability to independently develop and manage relationships with erse projects
- Capability to develop business opportunities and onboard Tier 1 projects using Pond’s services and products
- Creativity and innovation in proposing new business and product ideas, taking ownership of these initiatives, and leading the team in their execution
Contact Information:
If you are passionate about the intersection of AI and blockchain and are eager to contribute to a revolutionary platform, we’d love to hear from you!
You can learn more about us: https://cryptopond.xyz/
Please send your resume to [email protected].
About Helius
Helius is a leading developer platform on the Solana blockchain, dedicated to inspiring and accelerating the creation of crypto-powered software. Customers like Coinbase, Jupiter, and Phantom use Helius to power their applications on Solana.
We’ve raised over $21m from Haun Ventures, Founders Fund, Foundation Capital, 6th Man Ventures, Reciprocal Ventures, Chapter One and angel investors including Solana co-founders Anatoly Yakovenko and Raj Gokal, and Balaji Srinivasan. Our team members have previously built mission-critical, scalable infrastructure at AWS, Coinbase, Stripe, Google, Digital Ocean, and more.
Here is the Helius Manifesto so you know what to expect if you join Helius.
Role Description
We are looking for an experienced Business Development professional to join our growing team as we enter our next phase of growth after raising our Series B in September and growing revenue 20x in 2024. You’ll work directly with our Head of Business Development as the second hire on the BD team in addition to working cross functionally with our Engineering, Developer Relations, and Operations teams.
Key Responsibilities
- Manage the full sales process, from initial discovery through negotiations with potential clients
- Outbound to key accounts, verticals, and funds
- Establish strategic partnerships within the Solana ecosystem
- Ensure key accounts are on-boarded successfully
- Serve as the key point of contact for large accounts, build relationships with key stakeholders, field technical and account issues where possible and collaborate with engineering on technical issues where necessary
- Collaborate with Product and Engineering teams to define go-to-market plans for new product launches along with surfacing product or adoption blockers to improve our customer experience
Qualifications
- 5+ years of work experience in business development or sales roles
- 2+ years of prior work experience in crypto
- (Preferred) Based in North America
- Experience selling to a technical audience
- Strong problem-solving and analytical skills, with the ability to adapt to new technologies quickly
- Comfortable working and adapting in a fast-paced and scrappy environment
- Excellent communication and collaboration skills
- High degree of ownership and agency, eager to take charge of projects with undefined process
What We Offer
- Interesting and challenging work
- Competitive salary, commission and equity package
- Flexible work hours and remote-first work environment
- Generous vacation and time-off policy
- Health, dental, and vision insurance (US)
- Wellness and education budget
- Opportunities for personal and professional growth in a fast-paced, dynamic industry
- Collaborative and innovative team culture
Helius is an equal opportunity employer.
Compensation Range: $170K - $250K
Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)
Cortes 23 is revolutionizing the life insurance industry through our proprietary instant decision platform. We combine cutting-edge technology with insurance expertise to deliver innovative digital insurance solutions. Our platform leverages advanced analytics and real-time data integrations to provide immediate underwriting decisions while maintaining rigorous risk management standards.
Compensation range: $45,000 - $85,000 USD
You are…
An experienced software engineer with expertise in building both front and back-end services. You excel at building robust and scalable systems, and writing clean and maintainable code!
Joining our team means collaborating with a small but growing group of skilled software engineers. You'll play a key role in shaping the evolution of our systems architecture while fostering a culture of innovation, quality, and support.
What you'll do...
- Collaborate closely with the CTO to implement features and improvements.
- Take shared ownership of our front and back-end architecture, ensuring performance, scalability, and reliability.
- Build and maintain a high-quality code base using Typescript, NextJS, Pulumi (with SST) and the event-driven architecture.
- Actively participate in engineering team discussions, explaining your solutions clearly while remaining open to feedback and suggestions.
What you already have...
Hard skills:
- 2+ years’ experience as a software engineer.
- JavaScript knowledge: Understanding of common APIs and how to use them effectively.
- TypeScript knowledge, including: built-in and custom utility types and advanced types (e.g., map-types).
- React knowledge: Hooks, React principles, and best practices.
- Relational databases: Experience designing, querying, and optimizing databases like MySQL.
- AWS: Hands-on experience with AWS services such as S3, Lambda, and CloudWatch.
Soft skills:
- The ability to explain your solutions clearly and respectfully - a clear and concise communicator!
- Passionate about your work!
- Reliable and hold yourself and your work to a high standard.
- Know the difference between simple and easy.
- Willingness to write documentation.
Interview Process
- Call Screen
- Coding Problem Interview
- Take-Home Assignment
- Deep-Dive Interview
- Interviews with key members of our team
What you’ll get from us
- Remote forever!
- Casual work environment
- Opportunity to work with a growing and international team
- In-person team meet-ups with our entire global team twice per year!
Time zones: EST (UTC -5), CST (UTC -6), GMT (UTC +0), CET (UTC +1), EET (UTC +2)
**Who We Are…
**At Nutrient, we’re revolutionizing how the world works with documents. Our tools transform static files into intelligent, secure workflows, empowering businesses to innovate faster and smarter. Trusted by thousands of organizations across 80 countries—including Fortune 500 companies and public sector leaders—our products streamline processes, accelerate digital transformation, and unlock new possibilities.Whether you’re optimizing APIs, enhancing user experiences, or helping us build our website, joining Nutrient means contributing to solutions that impact nearly one billion end users worldwide.
**Your Role at Nutrient…
**We’re looking for someone passionate about web development. Specifically, someone that is curious about working on a modern tech utilizing the latest AI tooling to build websites that combine usability, accessibility, with pixel perfect visual design. We are looking for a developer that gets joy out of having impact, increasing productivity of themselves and their team, and creating functional and attractive digital experiences that provide a great user experience for everyone.What You’ll Work On…
- Own front-end and back-end architecture and implementation of our web properties. We prefer static pages, using Tailwind and Markdoc.
- Serve as lead programmer, act as liaison with cross-functional teams, and routinely collaborate with graphic designers to develop websites.
- Help us migrate off of webflow by porting our current websites and guides to a modern Astro.build, Next.js, Tailwind, and Markdoc tech stack.
**What You’ll Bring…
**
- Good knowledge of web technologies (e.g., HTML, CSS, React.js. Next.js, Javascript/jQuery, HTTP, REST, PHP, Cookies, DOM).
- Familiarity with UI frameworks (e.g., Bootstrap, Tailwind CSS).
- Familiarity and regular use of AI assisted IDEs like Cursor, Windsurf, Co-Pilot, etc.
- Manage and prioritize multiple concurrent projects, meeting deadlines in a fast-paced environment.
- Have good communication skills and enjoy working with a passionate team and experience working on a globally distributed team.
- Have a well-rounded approach to problem solving, and understand the difference between when to apply a fix and when to refactor to remove a specific class of bugs.
- Experience integrating with various Marketing technologies and tools/APIs (e.g., Hubspot, Google Analytics, Salesforce, etc).
**Who Thrives Here…
**At Nutrient, we’re not just hiring for skills — we’re hiring for mindset. The people who thrive here are:- Collaborators: You collaborate openly, listen actively, and prioritize team success over ego.
- Hungry Learners: Rapid learning fuels progress and career growth.
- Curious Thinkers: You dig deep to uncover the “why,” valuing understanding over simply being right.
- Self-Starters: You take action without waiting for direction, turning obstacles into opportunities with creativity and persistence.
- Owners: You take responsibility for solutions and outcomes, always looking for ways to improve what’s within your control.
- Doers: You’re energized by progress, motivated to create meaningful impact, and eager to tackle challenges.
If you’ve made it this far: give us your argument on why Tailwind is the best and which one you hate with a passion.
Why You’ll Love Working Here…
At Nutrient, we tackle complex challenges to build tools and solutions that reshape how businesses and developers experience and interact with documents. Our culture is centered around continuous growth and collaboration, ensuring every team member has the opportunity to learn, innovate, and drive meaningful change at our company.
We are a globally distributed company, backed by Insight Partners. We embrace a low-meeting culture and prioritize asynchronous communication to provide flexibility and focus. Working hours overlap with most of the team across the US, Europe, and Asia.
We offer competitive salaries, comprehensive benefits, and an annual global retreat to celebrate achievements and foster connections. Past retreats have taken place in locations like Croatia, Spain, and Greece.
Nutrient believes in equal opportunity, we employ people from many different cultures and countries. We celebrate ersity and are committed to building a team that represents a variety of backgrounds, skill sets, perspectives, as well as providing our employees with a work environment free of harassment. We do not discriminate on the basis of race, color, religion, age, marital status, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity or expression, or any other non-merit factor. We are especially interested in receiving applications from iniduals who are underrepresented in the tech industry.
Bitso is looking to hire a Public Policy, Senior Manager to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
Decentraland is looking to hire a Sr. UX/UI Designer to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
Polygon is looking to hire a DeFi BD Specialist to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
💎 The Opportunity: We're seeking a proactive full-stack engineer to join a growing investment firm as their first technical hire. You'll work directly with the founder to build automated internal systems that drive business decisions, while having the opportunity to establish technical foundations across multiple domains.
- Salary: $5,500 - $6,000 per month
- Location: Remote
- Schedule: Full-time - 10:00 AM - 6:00 PM EST
- Experience: At least 3 years experience as a Digital Marketing Specialist
Requirements
🎯 Your Goal: Build and maintain automated systems that transform our business operations, while establishing scalable technical infrastructure for future growth.
1. You're a Self-Directed Builder:
- Take complete ownership of projects from conception to deployment
- Learn and implement new technologies independently
- Drive technical decisions with minimal oversight
- Create comprehensive documentation proactively
2. You're a Technical Expert:
- Excel in TypeScript/JavaScript and Python development
- Build efficient database solutions
- Implement cloud-based infrastructure
- Create robust automated systems
3. You're a Systems Architect:
- Design scalable data collection pipelines
- Build secure automation workflows
- Create reliable monitoring solutions
- Optimize for performance and maintainability
4. You're a Collaborative Self-Starter:
- Thrive in fluid environments
- Balance autonomy with communication
- Establish technical best practices
- Drive continuous improvement
Benefits
- 💰 Competitive Compensation Earn between $5,500 - $6,000 per month (based on experience)
- 🚀 Technical Ownership Shape the technical direction as first engineering hire
- 💡 Learning Opportunities Work across erse technical domains
- 🌐 Modern Stack Use cutting-edge tools and technologies
- 🤝 Direct Impact Exceptional learning and development opportunities
"
About Us
Sully.ai is transforming the healthcare industry with advanced artificial intelligence solutions. We’re on a mission to revolutionize healthcare by making “one human, one doctor” a reality. Facing a global shortage of physicians, we’re developing an AI doctors to provide high-quality healthcare to everyone, anywhere, anytime. By automating doctors’ administrative tasks and reducing misdiagnoses with AI, we’re building the future of healthcare.
What You'll Do
We're seeking a dynamic and innovative leader to build our customer support function. As our customer support leader you'll have the opportunity to build our support system from the ground up, encompassing the implementation of ticketing system and processes, SLAs, escalation pathways, playbooks, and team management. We're seeking a visionary who can create robust support processes for our AI healthcare product and drive customer support operations globally as we scale.
* Integrate into our leadership team and play a pivotal role in our company’s future.
* Hire and manage a global customer support team, fostering a culture of excellence and continuous improvement.* Build out and own customer support workflows from the ground up.* Develop a deep understanding of our customer’s best practices and workflows.* Proactively handle complex customer inquiries and escalations, ensuring prompt and effective resolutions while delivering a best-in-class experience through clear communication.* Design, implement, and refine comprehensive support workflows, processes, and playbooks.* Leverage customer feedback to continuously enhance service delivery and operational efficiency.* Work closely with engineering, growth and customer success teams to relay customer insights and advocate for product enhancements based on user feedback.* Drive the strategic direction of customer support, including forecasting resource needs and managing the support budget.* Develop key OKRs to improve customer experience metrics and support Service Level Agreements (SLAs), ensuring alignment with overall company goals.* Oversee the incident management process, ensuring quick resolution of critical issues and effective communication with customers during outages or service disruptions.What You'll Bring
* 5+ years in creating customer support processes in a SaaS environment, including at least 3 years in a leadership capacity. Prior experience in healthcare tech is a plus
* Proven track record building a customer support function at a high growth start-up preferred* Proficiency with Jira service management or similar ticketing systems* Experience with incident management tools, processes, customer satisfaction surveys (CSAT) and related reporting tools* Familiarity with knowledge base systems and self-service portals* Skilled in post-incident reviews and implementing lessons learned* 6am to 6pm PT availability",
"
About Us
Sully.ai is transforming the healthcare industry with advanced artificial intelligence solutions. We’re on a mission to revolutionize healthcare by making “one human, one doctor” a reality. Facing a global shortage of physicians, we’re developing an AI doctors to provide high-quality healthcare to everyone, anywhere, anytime. By automating doctors’ administrative tasks and reducing misdiagnoses with AI, we’re building the future of healthcare.
What You'll Do
* Build and grow our Customer Success function and team, providing strategic and operational leadership.
* Build strong relationships and be a trusted advisor to customers, offering guidance and best practices to growth utilization and adoption of Sully.ai across the organization to ensure retention and support continued growth.* Build user workflows, provide product training and onboarding support to ensure a smooth transition and optimal utilization of our solutions.* Collaborate with the sales team to identify expansion opportunities with existing customers, outlining goals, milestones, and action plans.* Educate customers on upcoming product releases, new features, new products, and related best practices highlighting their potential benefits and ROI.* Serve as the voice of the customer internally, sharing insights, feedback, and success stories to drive product and service improvements.* Collaborate with cross-functional teams, including with sales and engineering to deliver a seamless customer experience.* Develop customer success resources, such as knowledge bases, training materials, and success stories.* Track customer expansion metrics and contribute to revenue growth targets.* Proactively identify and address issues or concerns and collaborate with internal teams to provide timely resolutions.* Monitor and proactively communicate value, ROI and results including satisfaction and adoption rates.What You'll Bring
* 5+ years of experience working in or with SMB and/or enterprise businesses, preferably healthcare technology
* 3+ years delivering outcomes in a customer success leadership role or similar customer-facing role* Track record building, managing, and developing a high-performing team during high growth* Experience working with engineering and sales teams with a technical aptitude and ability to quickly understand and effectively communicate complex software solutions to non-technical stakeholders* Exceptional communication and interpersonal skills and experience building trust and establish rapport with stakeholders at all levels* Strong problem-solving skills, with a proactive and results-oriented mindset* Strong organizational and project management capabilities.* Basic understanding of the healthcare ecosystem a plus",
Delphi Digital is looking to hire an Operations Analyst to join their team. This is a full-time position that can be done remotely anywhere in India.
TRM is looking to hire a Recruiting Coordinator - Contract to join their team. This is a contract position that can be done remotely anywhere in LATAM.
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
Purity Coffee’s mission is to improve the world’s health by producing the healthiest and most sustainable coffee backed by scientific research and testing. We promote the wellness benefits of coffee, and are guided by our values of Health, Science, Integrity, Responsibility and Growth. Our thousands of loyal customers rave about the quality of our coffee and the health benefits they’ve experienced by drinking it. If you’re interested in joining a dynamic, rapidly growing company, we’re looking for respectful and honest team players who are committed to continuous improvement and health.
This is a remote position, with the option of on-site work if the candidate is located in Greenville, SC.
Schedule: 9 am - 5 pm EST Monday through Friday, occasional weekend shift possible.
This job position is open exclusively to U.S. residents.
Benefits listed below job summary.
Job Summary
Purity Coffee Customer Support Representatives are key to the company’s success and the satisfaction of its customers. They are responsible for multi-channel customer support tickets, emails, live chats, with a particular emphasis on phone support. This is a high call volume position, requiring excellent communication skills and the ability to handle a fast-paced environment. They will participate in weekly team member 1:1 meetings, a weekly department meeting, as well as quarterly team member reviews and departmental strategic planning meetings. Each team member is expected to manage an average of 150-250 support tickets weekly via email, call, or live chat. They will also be responsible for setting and managing quarterly objectives and key results related to their growth and the performance of their department.
Purity’s helpdesk and telephony systems will be utilized and optimized by the Customer Support Representatives. They will work with other team members in Customer Support and I.T. to improve the customer and employee experience as users of these technologies.
Customer Support Representatives will regularly report on support workload and capacity, customer satisfaction, and issue resolution times. They will apply root cause analysis to inform other key functions of the company of opportunities to solve a customer issue or optimize the customer experience. They will report directly to the Customer Support Manager and be a key resource for departmental planning and execution.
Job Responsibilities
Departmental Management:
- Meet key performance metrics, including ticket resolution time and volume, with weekly monitoring and quarterly performance evaluations to ensure consistent quality and efficiency
- Participate in weekly Customer Support meetings to identify, discuss and solve key issues
- Contribute to a Customer Support scorecard with departmental KPIs and analysis
- Participate in quarterly strategic planning sessions to set objectives and key results for Customer Support department and team members that align with company objectives
- Contribute to weekly Customer Support updates and reporting, highlighting Voice of the Customer and root cause analysis
Systems Management:
- Use systems including Gorgias, Okendo, Skio, Refersion, Smile, Shopify, and Shipstation
- Helps with Gorgias helpdesk system functionality and management
- Helps assign unassigned cases while helping improve the automatic assignment of tickets when possible.
- Assist with data segmentation so that tagging and intentions provide accurate and useful data
- Assist with the auditing, editing, and optimization of macros
- Helps with Okendo review system functionality and management
- Responsible for review management, including the publishing, response, and reporting on site and product reviews
- Knowledgeable on processes for customer support in Skio, Refersion, and Smile
After Sales Support:
- Provide support to multi-channel customer inquiries including Amazon, wholesale, affiliate, subscriber, and direct consumers
- Provide solutions for customer questions, complaints, or needs in a timely manner from multiple channels including website, live chat, Amazon, wholesale and affiliates
- Order entry, cancellation or changes
- Provide information about Purity Coffee and its products
- Advise on questions about the purchasing, storing, grinding, and brewing of coffee
- Route unassigned tickets to the appropriate team members
- Use help desk software to monitor and manage customer issues
- Provide knowledgeable responses to customer questions regarding products and services
- Analyze customer issues to determine opportunities to improve customer satisfaction and communicate that to the appropriate team mates to influence changes
Job Requirements
- Experience with Customer Support, Customer Experience, or Customer Service
- Excellent communication and problem-solving skills
- Good interpersonal skills and ability to work in a team environment
- Patience with customers and the ability to de-escalate situations
- Experience with help desk software and remote working tools is a plus
- Familiarity with coffee, health, wellness, and/or coffee industries
- Must have a quiet and distraction-free environment to take customer phone calls
Physical Requirements
- Working on a computer for the majority of the workday
- Lifting and carrying boxes (depending on remote / on-site)
- Packaging small shipments (depending on remote / on-site)
Benefits (Some Waiting Periods Required)
- Paid Time Off / Flexible Time Off
- Medical, Dental, and Vision Insurance
- 401K
- Life Insurance
- Personal Development Benefit
- Paid Job Training and Development
Purity Coffee is an equal opportunity employer and is committed to fostering a erse and inclusive workplace. We encourage and celebrate the uniqueness of each inidual and believe that our differences make us stronger as a team.
Our commitment to ersity extends beyond race, ethnicity, gender, sexual orientation, disability, and veteran status to create an environment where all employees feel valued and inspired. We strive to create a culture that embraces ersity and inclusion as a fundamental part of how we operate, empowering each employee to contribute their best work.
We actively seek to attract, develop, and retain iniduals from erse backgrounds and perspectives, and we prioritize creating a space where everyone feels supported, heard, and included. Our dedication to DEI is woven into our hiring process, employee development programs, and overall company culture.
We believe that by fostering an inclusive environment, we not only ensure the well-being and growth of our employees but also drive innovation, creativity, and success as a company. Join us in our journey to build a workplace that reflects the erse world we live in.
(Remote, Full-Time, Anywhere in the World)
Starting Pay: USD $110-150K/year for Advanced/Senior level, $80-100K/year for Mid-level (click “Apply” for details)
Further pay promotions available based on performance once on the job.
!! EXPERIENCED CANDIDATES ONLY !! NO JUNIORS ALLOWED !!
Introduction
Elite Software Automation (ESA) is a boutique consulting firm that helps successful, fast growing businesses become even more successful by increasing their profit margin, and enabling scalable growth through process optimization, custom systems, and automations.
Our clients are established 7 and 8 figure enterprises with service-intensive business models. They are companies who are good at getting clients and making sales, but as they scale, they face challenges in running the back-end of their businesses. They generally have issues with the effectiveness and efficiency of operational processes, systems that should run those processes, and automations, or the lack of them.
This is where we come in. We turn our client businesses from chaos to order and transform their operations into more lean, more profitable, and more automated machines.
We fix process issues by expertly designing and implementing all-round detailed business processes that assure effective and efficient operation in any all relevant business area.
We build and implement custom systems that make sure that all these processes are correctly and efficiently run at all times; and cannot be sabotaged by people, wrong decisions, lack of information, or any other form of human error.
We automate all processes with repetitive logic within our systems with highly detailed custom automations, removing the manual effort on them, and making execution instant.
All this is only possible because of our unique approach, which consists of very focused and methodical execution, dedicated focus on each client’s specific business goals and circumstances, extreme attention to detail, and our unique in-house developed technology stack and methodology. Our firm does not outsource anything, everything is done by our full-time in-house team, which includes our expert business process re-engineering team and a full-stack technical design and development team.
Our firm is selective both regarding clients and team members.
We are a major advertiser and have a well-established marketing operation that is bringing in more prospective clients than we can handle every single month. Due to such high demand, our firm has to work with clients on invitation-only basis. Only vetted prospects with established and mature businesses where we can actually make a real difference and produce real results have the opportunity to become our clients.
All of our clients work under our methodology and follow our proven process. We don’t engage in random client-directed consulting engagements or random client-ego-pleasing activities. Everything we do with clients is strictly focused on building up relationships for mutually rewarding long-term success with real long-term focused solutions and long-term focused engagements.
Our high vetting standards also apply to our job candidates. Work in our organization is rewarding and with substantial growth opportunities (including cash income growth), but it is also very demanding. It is only suitable for committed, strong, and capable iniduals.
This job is NOT a “requirements gathering” job where you pass information along. This is also NOT one of those “consulting” jobs where you spend all day preparing useless presentations, attending unnecessary meetings, or doing other unproductive appearance-creating activities.
This job is a purely RESULTS focused job. If you get this job, your responsibility is to actually improve the client’s day-to-day business operation to make them more efficient, more effective, less error-prone, more scalable, and more profitable. You will need to study their business processes, you will need to re-engineer these processes, and you will need to implement these new processes with our custom systems and automations solutions, and then you will need to keep refining the business processes to maximize the results and support our client’s business for the long term.
How Our Organization Works
Our goal with every single project we undertake is improving the actual day-to-day operation of our client business, and doing so quickly.
To achieve that, we operate with a rigorous methodology that considers things holistically and accomplishes excellence in both business processes and technology/systems, without mixing up important business decisions with technical details and deliverables.
First, the process decisions are made based on what is good for the business. This is a thorough process involving both a thorough investigation of current day-to-day operations in the business, as well as conceptual design of new business processes designed to make the operation better.
Then a separate set of technical experts work with you to make very innovative technical solutions that fit those business needs and requirements.
Clear delineation of expertise is enforced and made use of: business experts don’t make technical decisions by themselves and technical experts don’t make business decisions by themselves, but both are accountable to work proactively together, raising and resolving questions or issues until the solutions actually achieve the expected results in our clients’ organizations.
Our Process
Everything starts with investigating our clients’ business situation, business goals, profitability issues, and their perception of challenges and blockers. The goal of this is to interpret and actually understand what the real business issues and their root causes are.
In this we go very deeply in understanding exactly what goes on in our clients’ day to day operations, not only what they think happens there. We investigate records, system logs, numbers, documents, details of processes, and other hard evidence of operations. We interview our client’s staff and other iniduals involved in the specific business processes. All this is done so that we can get an accurate picture of what really happens and can understand all the various details and nuances of what happens there. This ensures that we correctly identify the problems and their underlying root causes.
Specific business process solutions are then conceptualized, tailored to solve the root causes. These solutions aim to eliminate inefficiencies and drive achieving the business’s objectives.
They incorporate process organization, waste elimination, process enforcement, manual work automation, quality improvement, conversion efficiency improvement, customer experience improvement, proactive customer retention measures addition, performance management, and/or anything else the business needs to change to overcome its challenges and achieve its objectives.
These business process solutions are then prioritized based on their necessity and business impact.
The priority solutions are worked out in detail and are themselves modeled, simulated, and analyzed to ensure that they will not only solve the actual problem, but will also benefit the objectives of the business overall.
Once the business solution details are decided, we set the requirements for the software and system solutions that will enable these solutions to come to life. Our highly experienced technical design experts work with the business process experts team to design the technical solutions in a way that allow future flexibility, further iterative improvements, and the ability to accommodate changing business needs for long term use.
Our tech is very specific, as we have designed and built our own tech stack to enable us to build custom solutions reliably, while allowing for fast cycles of conceptualizing solutions, building them, implementing them, refining them, and improving the business further. We have a unique combination of custom development with low-code/no-code solutions platforms that allows us to deliver high quality custom solutions much faster than industry average, but without any of the limitations of off-the-shelf systems.
While the technical solutions are being built, we prepare for their implementation into the client’s organization.
We pride ourselves on providing luxury white-glove services to our clients, and implementing the solutions is not an exception to that.
Rolling out a new process, system, and/or automation into a fast paced business needs to be carefully planned and carried out to avoid chaos, mistakes, breakdowns of process or any other negative impact on our clients’ ability to deliver their own services. We ensure that everyone in and outside of their organization is trained and onboarded to the new processes and systems seamlessly, that any data is migrated and up to date as needed, and that the entire solution and team hits the ground running on the go live date.
Once any new process and systems solution is in use, we don’t stop there. We proactively monitor and measure the performance of the implemented solution and see how successfully it’s resolved the business issues and is driving the business towards its objectives. We make sure our clients also have all the necessary data and information to make strategic plans and decisions about the next steps for their business.
If we find that the solutions have not achieved their desired goals, or discover previously unknown scenarios or issues with it, we improve and iterate the solution until actual results are delivered to our clients’ businesses.
We also use our observations and data to help define the next priority improvements in line with our client’s next most pressing issues or circumstances, and most critical objectives.
We have long term partnerships with most of our clients, where we continue to work with them to optimize and evolve their business as they continue to scale and as their needs change.
This enables our clients to adapt to market needs constantly, innovate, set trends, and stay ahead of their competitors. Our firm will practically function as an extension of their operations for continuous improvement, but with the focused expertise that would be close to impossible and in most cases unprofitable to build in-house.
Our service model and approach is unique because it combines high-end business process improvement and developing custom systems for it, with an unrelenting focus on delivering results.
This combination with the methodology we follow are what enable us to gradually build up our clients’ processes and systems, often from a place of chaotic operations to a well-oiled, lean, mean, success-machine.
With our business model, we make sure that every single improvement we deliver to our clients brings them positive returns.
These returns tend to grow exponentially the longer we work with a client. We are able to address more and more areas of their business, step by step resolve all impactful issues and blockers, and proactively prepare their operations to stay ahead of market needs, successfully and smoothly minimize expansion challenges, or minimize disruption and maximize benefit in any other unique business situation at all times.
Role of Business Process Analyst in ESA
In this job, you are ultimately responsible for creating the results for our clients’ business operations. You will be ultimately responsible for the client’s business processes and how their actual business operations work.
When you get a new client, it will be your responsibility to thoroughly investigate the client’s day-to-day operations and reconstruct the client’s current business processes. You will examine all their current systems, data, records, documents, communication logs, and other artifacts of their business. You will interview all their key staff, managers, and other iniduals. You will conduct other investigation as appropriate. And you will ultimately reconstruct in detail the client’s current as-is business processes, capturing all appropriate process scenarios, structure, and other inner workings of the business processes.
It will then be your responsibility to use your business process expertise to improve the client’s business processes in a way that will enable a more profitable, efficient, and scalable business. This will not be one of those cases where you will just apply cookie-cutter solutions. You will actually need to work from root principles to find out sub-optimialities and issues in current business processes and then re-engineer the business processes of the client and define the exact desired processes that will need to be implemented to achieve the results goals, and it will be your responsibility to ensure that the desired processes you engineer will actually be able to successfully work in our client’s day-to-day business operations.
You will then work with our technical team to get a systems solution designed that will actually implement, enforce, and automate the desired to-be processes in the client’s business. While it is the technical team who is responsible for the technical side of the design, it is ultimately your responsibility to ensure that the design will actually meet the business needs and enable the implementation of the desired business processes that have been crafted by you. It is also your responsibility to ensure that as the systems are built and made ready for implementation, that they actually meet the needs of implementing the desired processes you defined and will work for the client’s day-to-day business.
It will be your responsibility to implement the desired processes and systems into the client’s actual business operations, and actually make it so that the process improvements you conceptualized become the daily reality. You will discover issues during implementation, you will discover the need to refine your improvements, and you will need to follow through on those needs. Ultimately, the actual end-to-end day-to-day resulting operations in the client’s business are your responsibility and you will need to work to make sure these processes and systems powering them are refined to achieve the desired results. As our clients evolve their businesses you will need to continue to evolve their processes and systems to power their growth, efficiency, and profitability as time goes on.
This is an extremely rigorous and thorough job. A very methodical approach is required to execute it. There is a lot of complicated decision making and responsibility in this job, and while there is a lot of independence offered in the job, there also is a great expectation of responsibility and you will be held to account for results on a frequent and regular basis. This job requires a 100% full-time focus and 100% full-time effort. It is impossible to execute this job while doing other things on the side. You should only apply to this job if you are eager to commit to it and to work very hard to deliver exceptional results. Your performance and your career progression within the company will be evaluated by these results and they will not be easy to achieve.
Expectations
This position requires the following skills and experience:
- Practical commercial experience of successful business process re-engineering, business process automation, business process optimization, and other forms of business process improvement;
- Intricate and in-depth knowledge in the subject of business process re-engineering. You must have experience and skill of in-depth current business process reconstruction, identification of intricate ways that business process can be re-engineered for improvement, development of improved business processes, and practical implementation of improved business processes. It is expected that you must have a rigorous theoretical knowledge of the core principles of this subject and be able to come up with custom to the situation solutions as opposed to recycling off-the-shelf cookie-cutter case studies;
- Analytical skills to discern confusing information, separate reality from perception, and process large amount of information while maintaining rigorous analysis;
- Ability to conceptualize and simulate business processes in a way that can allow you to find business process inefficiencies and refine the theoretical business process so that it will be efficient and produce results;
- Ability to create effective logical rules that will be able to govern business processes and systems, and direct business jobs or automations to be executed correctly;
- Practical business “common sense” that allows you to evaluate your own and others’ business improvement proposals critically and contrast it with the realities of practical business execution to eliminate unpractical elements and make your business solutions reality-proof;
- Strong planning, prioritization, and organizing skills to manage complex projects through multiple stages of delivery successfully on time, without giving up on important deliverables, and without wasting resources;
- Effective communication skills to formulate and communicate your thoughts to the client and inside the team, along with excellent verbal and written English language ability;
- Ability to effectively perform in a high-pressure environment, solve difficult problems, manage expectations and priorities, deliver impeccable service and flawless execution on a consistent and continued basis even in the face of difficult and complicated situations.
This job is the right fit for you if you are looking to make a real difference for the world of the businesses we work with, and have in-depth knowledge and experience on the subject of business process re-engineering, automation, and improvement. You want to have the freedom to make impactful decisions, take on real responsibilities, and are up for the challenges that this will entail. You are prepared to work very hard and put consistent and overwhelming amount of effort to achieve exceptional results.
What We Will Offer You
We realize that this job is very hard and demanding, and that it requires a special and unique set of exceptional skills and experience.
Our success as a firm heavily relies on what our team members, and we share our success with our dedicated and accomplished team members. Our organization is particularly focused on retaining proven and valuable team members.
As you evolve your practical record within the firm, depending on the results you accomplish, you will frequently be evaluated, and after successfully completed engagement, you can be offered to take on more and greater responsibilities on the next engagement. These new responsibilities come with pay raises of substantial size, way beyond the typical inflationary adjustment pay raises. Our organization is actively expanding and has been experiencing large growth both in terms of client numbers as well as revenue numbers, as such there is always a growing amount of revenue-producing responsibilities in the business available, and our firm takes it very seriously to retain and motivate team members who successfully deliver on such responsibilities. We also monitor our team members’ improvement journeys and can award you raises as a team member’s contribution gets faster, better, or in any other way more impactful and helps us achieve more. Every member of the team has received a substantial raise within the past year; in fact, many received multiple raises. If somebody isn’t getting a raise in our organization, that’s usually a sign that this person isn’t performing well and usually doesn’t end up lasting in the company.
We also don’t make any demands on where you work from. Wherever in the world makes you the most content and productive, we’re on board with it, you can work from any country (exceptions apply as per U.S. sanctions and national security interests).
We also don’t have fixed office hours and you are free to arrange your schedule as you need to. We do have meetings with clients (almost all in the US) and you will need to coordinate with other people in our team. But timings can be flexible as long as you can make arrangements to accommodate clients’ and other team members working hours as needed. Keep in mind though that in order to deliver the results needed, you will need to work extremely hard for this job, so please don’t get the idea that this can be an easy job by any measure.
Ultimately, we focus on results. That’s what our clients want from us, and that’s what everyone in our team needs to deliver.
And that’s the attitude that governs everything in our firm. No useless meetings, no reports for the sake of reports, no meaningless activities and no arbitrary expectations - you won’t be doing things to appease your boss. We give you the freedom to make your own decisions, be at your most productive, and make a real difference.
Are Part-Timers Accepted?
Absolutely Not.
This requires complete focus. You should not have anything else beyond personal hobbies going on on the side whatsoever. You should not have another job, or a side-hustle on the side. You simply will not be able to perform if you do, and you will likely get fired for non-performance here if you do.
Requirements For Skills and Experience within Levels
This job accepts candidates for two levels. Both levels require experience and expertise within the subject. There is no junior or entry level available for this job. You should only apply if you have deep experience and expertise within the subject. The hiring process for this job is extremely thorough and involves intricate knowledge tests as well as practical skill testing assignments. By the time we make a hiring decision, we will have a very detailed idea of your expertise, experience, skills, and abilities. Therefore, if you don’t meet the below requirements, we encourage you to not apply for this position, as you will simply be wasting your time. Additionally, if you apply for either of the levels and fail to prove sufficient expertise, skills, and abilities, you will not be able to apply again for any level of this job for another 2 years.
Advanced and Senior Level:
- Starting pay USD $110-150K/year, exact offer will depend on your evaluated skill level, further pay promotions available depending on actual performance once on the job.
- This Level is for highly experienced and highly skilled senior experts with extensive expertise across the fields of business process analysis, business process re-engineering, business process automation, business process optimization, and other business process improvement.
- Extensive commercial experience of leading successful engagements involving business process analysis, re-engineering, automation, optimization, and other forms of business process improvement is required for this Level.
- Both breadth and intricate depth of knowledge of the theory and the practical implementation of business process analysis, re-engineering, automation, optimization, and other improvement is required for this Level.
- This Level is expected to expertly and independently conceptualize, execute, lead, manage, and oversee end-to-end business process analysis, re-engineering, automation, optimization, and improvement engagements for our clients, and will be held accountable for the overall results of the entire engagement. It will be expected that professionals of this Level will be able to deliver results quickly and effectively to clients within the context of our organization.
- If you do not meet the above requirements at this time, you should not apply for this Level, and instead apply for Mid-Level.
- Applicants for Advanced/Senior Level will be evaluated to a higher standard in the hiring process and failure to meet said higher standard will result in a denial of application with no possibility to reapply for the next 2 years for either Level.
Mid-Level:
- Starting pay USD $80-100K/year, exact offer will depend on your evaluated skill level, further pay promotions available depending on actual performance once on the job.
- This Level is for experienced and skilled professionals with intricate and thorough knowledge of the business process re-engineering subject, who can deliver business process optimization, automation, and improvement projects within the context of our team with limited supervision by a senior expert.
- Applicants for Mid-Level are expected to possess strong analytical abilities, solid knowledge of fundamentals of business processes, and ability to carry out detailed operational process investigations, diagnose business process problems, recommend business process solutions, model and simulate them, and work with technical implementation of technical solutions designed for them, and you should be good with details.
- Applicants for Mid-Level are expected to have real commercial experience in successfully performing key functions on projects involving business process automation, business process optimization, and business process improvement, successfully completing your part of the analysis and implementation parts of said projects.
- Do not apply unless you meet the above requirements, instead come back when you do. If you apply and fail to prove sufficient expertise, knowledge, and abilities to qualify for the job, you will not be able to apply again for another 2 years.
Hiring Process:
The hiring process for this position is entirely driven by the candidate’s performance and abilities. No hiring decision is made based on what it says in the candidate’s resume or any credentials the candidate may claim to have. Each candidate is required to demonstrate practical abilities and all decisions are made entirely based on what the candidate actually demonstrates during the hiring process.
- Application Form
- Online Abilities Test
- Interview with Senior Management
- Detailed Practical Test Assignment
- Evaluation of Practical Assignment
- Offer
- Evaluation Period on the Job
- Full Admission to the Team
Figma is hiring a remote AI Applied Scientist. This is a full-time position that can be done remotely anywhere in the United States.
Figma - A design platform for teams who build products together.
Binance is looking to hire an EU Head of Government Relations to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
"
About the Role
As a Strategic Account Customer Success Manager, you'll be the primary point of contact for our largest and most strategic customers, managing a book of business worth $1.5M in Annual Recurring Revenue (ARR). Your goal will be to ensure customers achieve their desired outcomes, maximize product adoption, and uncover opportunities for growth. Reporting to the Director of Customer Success, you will play a pivotal role in onboarding, training, and building long-term relationships with decision-makers across enterprises with over 1,000 employees.
What You’ll Do
* Onboard new customers: Lead seamless onboarding experiences for enterprise customers, aligning with their specific goals and KPIs.
* Monitor health and engagement: Proactively track account health, identify risks, and ensure consistent value delivery.* Foster relationships: Engage regularly with decision-makers and stakeholders to strengthen trust and partnership.* In-person training: Travel as needed to deliver tailored end-user training sessions, ensuring deep product adoption.* Conduct annual business reviews: Partner with customers to review past successes, understand upcoming priorities, and align on long-term strategies.* Drive renewal and expansion: Collaborate with Account Managers to secure renewals and identify expansion opportunities.* Advocate for customers: Act as the customer voice internally, providing insights to Product, Sales, and Marketing teams.About You
* Experience: 5+ years in customer success, account management, or a similar role managing large enterprise accounts with significant ARR.
* Industry knowledge: Proven experience working with customers over 1,000 employees in SaaS or technology environments.* Customer focus: Passion for delivering an exceptional customer experience and aligning on business outcomes.* Relationship-building: Exceptional communication and interpersonal skills, with a proven ability to build trust at all levels of an organization.* Data-driven: Ability to track key account health metrics, assess performance, and deliver insights.* Travel readiness: Willingness to travel up to 15% for in-person training and customer meetings.Join Us
If you’re passionate about partnering with customers to achieve their goals and contributing to a dynamic team, we’d love to hear from you. Apply today!
Compensation and Benefits
* Compensation:* 90K- 150K base salary + 30% variable compensation based on Gross Revenue Retention (GRR). * Benefits:** * Fully remote
* Competitive salary * Meaningful equity * Full insurance & benefits * Unlimited PTO * Holiday Break * $250 / month wellness credit * Constant daily learning * High influence on exciting projectsAbout Popl
Popl is the first ever AI-powered event lead capture + digital business card platform that empowers millions of companies to easily collect and share business info at every conference, expo, and trade show.
We believe it should be easy and exciting to grow your business through in-person interactions. We are on a mission to connect companies with their future customers 🚀
",