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Facebook over 2 years ago
location: remoteus
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Title: Manager, Analytics and Business Reporting, Vertical

Sunnyvale, CA | Seattle, WA | Remote, US

Commerce Operations is a rapidly growing team within our Global Operations function. Its mission is to build and deliver operations to provide the integrity, experience, and support for Commerce users across the Facebook Family of Apps, ensuring Sellers achieve success and Buyers can transact seamlessly through trusted connections. To give people the power to build community on our platforms, we need to make sure they have the best and most secure experiences possible. People on the Analytics and Business Reporting team empower Meta’s Commerce Operations organization to be self-sufficient in tactical decision-making and drive operations strategy through objective analysis. We are responsible for providing accurate, reliable and accessible business metrics as well as contextualizing them in operational performance with research and advanced analysis. We are seeking a people manager to assume management responsibilities of our Business Technical Analysts team in the Analytics & Business Reporting group. A successful candidate for this role will help drive strategic priorities, assume management responsibilities, and partner with operations teams to leverage data in driving both incremental and transformative improvements to our efficiency, resource allocation, and measurement of goals.

Manager, Analytics & Business Reporting, Vertical Responsibilities

  • Build strong cross functional relationships across verticals partners, particularly to align to data and reporting governance across Commerce Operations
  • Manage and build a global team with high retention and strong employee engagement
  • Partner with vertical teams within Commerce Operations to understand their business needs and ensure appropriate support
  • Influence direction, design, and execution of analytics initiatives for highly ambiguous areas impacting business outcomes
  • Use data and insights to drive overall narrative with cross functional partners
  • Build and maintain KPIs, monitoring and alerts for Commerce Operations, test hypotheses and improve operational metrics
  • Build buyer and seller KPIs and reporting for the Commerce business overall, driving metric consistency and behavior deep es (i.e. buyer segmentation, customer lifetime value) to inform Commerce strategy

Minimum Qualifications

  • 5+ years’ of experience in commerce and technology
  • 5+ years’ experience leading and developing analytics teams
  • 5+ years’ experience designing, running, and presenting data analysis
  • Proven track of building and executing against KPI’s
  • Proven communication skills and executive presence
  • Experience working across large matrixed organizations

Preferred Qualifications

  • Experience with buyer and/or seller analysis in commerce
  • Experience forecasting demand