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Manager, Product Manager – Operations

US Remote

Full time

Recruiting: US Remote, United States of America

Manager, Product Manager – Operations, Velocity Black (Remote)

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It’s concierge, reimagined for the digital age.

By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world’s finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365.

As a Velocity Black Concierge product manager, you will:

• Collaborate with internal stakeholders and external partners to grow and enhance Velocity Black’s luxury concierge offering. You will work closely with operations, sales, engineering, and leadership to create a premium experience that exceeds customer expectations.
• Refine and deliver new and improved concierge operations workflows, automations, and structure in partnership with business stakeholders. You will be responsible for optimizing live internal products though rapid testing and obsessing over the operations agent experience.
• Think strategically to prioritize the roadmap in a way that balances multiple priorities including building a product that our agents love to use, meeting the interests of internal partners, and driving value for our growing luxury concierge business.
• Shape the product development roadmap for new launches and features.
• Work alongside a passionate and collaborative team to create innovative new concierge operational experiences.

What we are looking for:

• A knowledge and passion for customer service and internal operations and is ready to incorporate these into building great products
• Strong track record of owning and developing a product while working closely with risk and well managed stakeholders
• Use SQL to build a data-back strategy, identify insights, and troubleshoot issues
• Someone comfortable with internal facing products who is not afraid to challenge the norm and do what is right for the team
• Own day to day operations of product, including identifying bugs or leverage opportunities via comprehensive understanding of data
• A product centric mindset to take a product from ideation to production and continually iterate improvements
• A customer-first mindset
• A strategic thought leader who can create a compelling vision and story to present to senior executives and inspire direct and partner teams
• A strong communicator who can advance initiatives and create consensus through clear, concise, and contextually relevant messaging
• Creating and maintaining a healthy team culture through thoughtful leadership
• Results focused and able to manage and prioritize multiple projects simultaneously
• Identify, prioritize, and launch innovative, merchant focused products that drive revenue and customer value

What you’ll do:

• Working with our operations teams, engineers, and product leadership to build and improve innovative and industry leading internal products
• Communicating and facilitating with with a variety of operations, product, and business partners to ensure our products are targeting their needs
• Relentlessly push to understand user and stakeholder needs and ensure they are considered in prioritization and trade-off discussions
• Create a vision and roadmap for your product that addresses stakeholder needs
• Partner with analysts, data scientists, designers, engineers, and others to continuously refine the roadmap and harvest insights from experiments and product launches
• Build and maintain strong relationships with leaders and stakeholders that depend on the capabilities and performance of our platforms

• Define, socialize, and monitor key performance indicators to understand the evolution and success of the project
• Understand the enterprise data requirements and ensure the system’s compliance with enterprise patterns

Basic Qualifications:

• Bachelor’s Degree or military experience
• At least 3 years of product management experience or at least 2 years of experience in product design, agile delivery, or business analysis

Preferred Qualifications:

• Bachelor’s Degree in Computer Science or Engineering
• MBA or Master’s degree
• 5+ years of experience translating business strategy and analysis into consumer facing digital products
• Experience in internal operations agent facing products in a technical, product, or strategic role
• Experience working with and building high-end luxury products
• Understanding of end-to-end online travel agency or ecommerce workflows from shopping through servicing
• Passionate about customer experience and hungry to go above and beyond to ship features and build a world-class product

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Remote (Regardless of Location):

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

General Manager – Product Group

Overview:

We are looking for an experienced General Manager – Product Group Leader to lead a key business unit in a dynamic, high-growth environment. As a Product Group Leader, you will oversee multiple multi-million-dollar product lines within a matrixed software company, with full P&L responsibility. These product lines collectively generate $50MM in revenue, and your role will focus on driving both revenue growth and managing expenses.

The ideal candidate will have a proven track record of managing product groups in high-growth SaaS environments, demonstrating a private equity mentality by prioritizing operational efficiency, profitability, and long-term value creation. This role offers the opportunity to make a significant impact, and stability and progression in previous roles are essential for success.

Responsibilities

• Manage the product(s) to hit top-line goals (i.e., revenue) as well as profit and expense targets.
• Monitor non-financial KPIs (e.g., churn, MQLs / SQLs, etc.) and manage to those KPIs to ensure the long-term growth and success of the product line.
• Lead a matrix product organization of roughly 100 people, with 5 direct reports. The various functions (e.g., sales, marketing, ops, etc.) will report to functional leaders with a dotted line to you. Regardless of the reporting relationship, you will need to ensure the team members work in unison to deliver against the product goals.
• Work with the cross-functional team and the executive team to set the big initiatives (AKA the big rocks) for the coming year, the financial goals, and the core non-financial KPIs and targets for each product line and communicate those goals throughout the organization. As the year progresses, hold the team accountable to those financial goals and KPIs.
• Work closely with the product management team in analyzing the market, market size, competitor strengths and weaknesses, key customer / prospect pain points, etc. and develop long-term product strategies that include positioning versus the competition, 3-5 year product roadmaps, pricing strategies, and go-to-market plans.
• Build a successful performance-driven culture in your product lines within the structure of Togetherwork
• Work with your team, the CPO and key functional execs (e.g., CRO, CFO, CEO, VP of Corp Dev, etc.) to evaluate product additions and major product changes including recommending potential acquisitions and investment cases for new products and programs

Requirements

Business Operations Leadership (SaaS and PE Experience)

• 15+ years of experience in business operations, specifically within SaaS and private equity-backed companies.
• Expertise in managing business operations, with a strong understanding of the unique dynamics of both SaaS models and private equity-backed environments.

 Strategic Leadership and Change Management

• 7+ years in progressive leadership roles, including driving transformational initiatives, managing change, and implementing operational improvements.
• Ability to lead cross-functional teams through change in fast-paced, high-growth environments while pushing for measurable outcomes.

Financial Acumen and P&L Management

• Proven success in managing P&Ls with revenues of $50-100MM+, ensuring financial targets are met or exceeded.
• Strong experience in data-driven decision-making using financial and operational KPIs to drive performance.

Relationship Building with SMB and Mid-Market Enterprises

• Significant experience building and managing relationships with SMB and Mid-Market Enterprises, especially those with deep technical/product needs.
• Proven ability to understand customer needs, capture feedback, and provide solutions that align with market demands.

Product Strategy and Market Insight

• Strategic product mindset with experience in gathering market and customer feedback to guide product strategy and development.
• Ability to understand market trends and anticipate future product opportunities, influencing roadmap decisions based on customer and prospect input.

Cross-Functional Leadership in Matrix Organizations

• Extensive experience leading cross-functional teams (e.g., marketing, engineering, customer support) in a matrix organization.
• Ability to collaborate with functional leaders to set strategies, hold employees accountable, and drive execution across erse teams.

KPI-Driven Focus

• Experience in setting and managing KPIs, ensuring the company stays on track toward strategic goals while overcoming obstacles as they arise.
• Strong ability to balance financial and operational KPIs, using data to inform strategic decisions.

Growth and Scalability

• Proven experience in high-growth environments, successfully managing rapid scale and change.
• Demonstrated ability to grow revenues organically (through internal operations and efficiency) and inorganically (through acquisitions or mergers).

Mergers, Acquisitions, and Team Integration

• Experience with mergers, acquisitions, or integrating teams is a plus, particularly in ensuring operational efficiency post-integration.

Payments Experience (Bonus)

• Payments industry experience is a plus, offering additional insight into handling payment-related operations, especially in tech-driven or SaaS-focused businesses.

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a erse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where erse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork’s total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $175,000- $250,000 USD per year + bonus

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

Director, Product Management – SEO

Remote – United States

About Us:

Live experiences help people cross today’s digital ide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that’s bringing us together. To fulfill Gametime’s mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.

With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.

The Role:

The Director, Product Management – SEO is responsible for leading the organic search strategy to enhance the Gametime experience. This role plays a crucial part in driving customer acquisition and revenue growth through improving organic search visibility across major search engines. The ideal candidate will demonstrate strong strategic thinking, hands-on leadership, and technical expertise to optimize SEO performance and achieve long-term business goals.

Above & Beyond: The Impact You’ll Make:

Develop & Execute SEO Strategy: Lead the SEO strategy to scale high-quality organic traffic, improve search engine visibility, and establish SEO as a key revenue driver for the business.

Technical Skills:

SEO Strategy & Tools: Proficient in Google Search Console, Ahrefs, SEMrush, Screaming Frog, and mobile analytics platforms.

Collaboration: Ability to work effectively with cross-functional teams, including product managers, engineers, and marketers.

Critical Thinking: Strong problem-solving abilities, particularly in competitive and fast-paced environments.

Strategic Thinking: A leader who can balance long-term goals with short-term tactical execution.

Education: Bachelor’s degree in Marketing, Computer Science, or a related field.

Experience: Proven success in scaling SEO efforts for consumer-facing mobile apps.

Achieving significant increases in organic search traffic and conversions.

United States – Pay Range

$220,000 – $240,000 USD

Gametime is committed to bringing together iniduals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering ersity across our company.

HashiCorp is hiring a remote Staff Product Designer - Vault. This is a full-time position that can be done remotely anywhere in the United States.

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Instacart is hiring a remote Senior Product Manager, Partnerships. This is a full-time position that can be done remotely anywhere in the United States.

Instacart - Groceries delivered from local stores.

0x is looking to hire a Head of Product to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Title: Operations Strategy Associate

Location: Remote

Job Description:

Why Clipboard Health Exists:

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives, by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing healthcare professionals to book on-demand shifts and healthcare facilities to access on-demand talent. Our mission is to enable healthcare professionals to work when and where they want, and to enable healthcare facilities to meet their talent needs.

About Clipboard Health:

Clipboard Health is a post-Series C, extremely fast-growing tech startup with classic two-sided network effects, revolutionizing the market for healthcare talent. We are a erse and inclusive company with a global, remote team. We’ve been featured on YC’s Top Companies and grown 20x+ since January 2021. There has never been a more exciting time to join our growing team and help us serve even more healthcare professionals and healthcare facilities, who can then better serve patients. To learn more about working at Clipboard Health, take a look at our Careers page and how we work.

About the Team:

Our operations team is responsible for ensuring our customers have an excellent experience with Clipboard Health. We have several different lines of business that directly own different elements of the customer journey.

Anti-JD

Honestly, we think your typical JD is deceptively unhelpful for high-growth startups, especially for strategic roles. Learn more about us through a post from our CEO and how our team thinks about recruiting. If it sounds like a team you want to join, apply, and we’ll send you the first case.

At a high level, this person will drive strategic initiatives for our our operations teams. Past projects include leveraging AI to automate document review, building qualified supply pools for our facility partners, creating new processes to address new requirements, identifying opportunities and defects within our current processes, and more!

We are not looking for one set background for this role. If you are interested, please apply, and we will send you the case study. We believe that case studies provide all candidates an opportunity to show their ability to perform in the role, without bias.

Benefits:

• • Do great work that matters, in healthcare, for customers who could really use your help.

• • Move at the speed of your thinking.

• Zero commute. Work wherever you are, globally (but on or around US Pacific Time hours).

This role requires an overlap of 5 hours with the PST (UTC-8) time zone.

*After submitting your application, please check your spam folder periodically over the next few days for updates.

Operations Coordinator

Job Category: ALL JOBS

Requisition Number: OPERA005908

Posting Details

• Full-Time

• Locations

  Showing 1 location

  Remote – US

Job Details

Description

About The Princeton Review: The Princeton Review/Tutor.com is a leading tutoring, test prep, and college admission services company. Every year, it helps millions of college- and graduate school–bound students achieve their education and career goals through online and in-person courses delivered by a network of more than 4,000 teachers and tutors, online resources, and its more than 150 print and digital books published by Penguin Random House. The company’s Tutor.com brand is one of the largest online tutoring services in the U.S. It comprises a community of thousands of tutors who have delivered more than 22 million one-to-one tutoring sessions. The Princeton Review is headquartered in New York, NY. Follow the company on LinkedIn, YouTube and Instagram.

Summary of Position:

The Operations Coordinator is tasked with delivering on the many moving pieces for a specific role within tutoring operations. Flexibility and a wide range of expertise are the hallmarks of a strong candidate. The position requires the ability to handle the daily responsibilities of meeting and exceeding student and teacher expectations, delivering on operational and financial metrics, and keeping track of the assigned objectives for the role. As Operations Coordinator you will showcase the company’s most exclusive and elite private tutoring products for high school level clients

Major Responsibilities:

1. Collaborate within the team and with the Operations Manager to meet and exceed the needs of our students and teachers
2. Assign teachers, tutors, and proctors to courses and tutorials; maximizing teacher availability and driving teacher satisfaction in their jobs
3. Deliver effective teacher communications by posting product updates, course and tutorial details, course curriculum updates, and retraining
4. Deliver effective student communications with timely, accurate, and compelling information using the brand’s voice
5. Support enrolled students and their parents across all TPR programs through outstanding phone, and email customer service aimed at ensuring a delightful and frustration-free experience
6. Document all student, parent, and teacher contact to ensure continuity of customer service and provide data to improve all aspects of the customer experience
7. Respond to calls, requests and needs of students/parents/teachers in a timely and professional manner
8. Assist in the matching of tutoring students with skilled tutors based on test type, student preference, location, and other factors
9. Input and maintain course and tutorial details accurately in internal systems, track customer interactions using cases and workflows
10. Undertake daily administrative tasks to ensure the functionality and coordination of department’s activities
11. Execute specific activities to support part-time teacher recruiting, hiring, and training to ensure appropriate resources exist to adequately staff our programs with high quality instructors
12. Provide great advice, support, and follow-up to prospective students and their parents to ensure that they choose The Princeton Review for their test preparation, academic prep, and admissions needs
13. Communicate and apply strategy, initiatives, and programs directed by the Retail Operations Team leadership
14. Other duties as assigned

Education, Background, Experience & Qualifications:

1. Bachelor’s Degree
2. Enthusiastic, confident and optimistic demeanor with an ability to thrive in a fast-paced environment
3. An attention to detail, not letting anything fall through the cracks and a knack for anticipating problems and issues before they happen
4. Ability to manage your own time and work remotely from your manager, teammates, and clients
5. Strong written and oral communications skills
6. Ability to deliver strong customer service with empathy and compassion for students and parents
7. Experience working collaboratively to achieve objectives
8. An ethic of personal responsibility; a need to hold yourself accountable on behalf of a team
9. Modern tech fluency, including the ability to manage your responsibilities using various communication platforms, Microsoft Office tools, and proprietary platforms
10. Experience in the fields of test preparation, academic support, or online education a plus
11. Experience in an operations, customer/client services, or related roles a plus

Compensation0: $15.61-$20.27 (based on geographic zone for a 40hr work week)

The Company also provides eligible employees with a variety of benefit programs, generally including health, dental, and vision insurance, flexible spending accounts, health savings accounts, 401k plan with company match, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work

Please note that the above-referenced position can be performed anywhere in the United States except in the following states: Arkansas, Idaho, Mississippi, North Dakota, Rhode Island, South Dakota and Wyoming.

The Princeton Review is an equal employment opportunity employer. The Princeton Review’s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, marital status, disability, military status, genetic information, or any other basis protected by applicable law. The Princeton Review also prohibits harassment of applicants or employees based on any of these protected categories. It is also The Princeton Review’s policy to comply with all applicable laws respecting consideration of unemployment status in making hiring decisions.

The Princeton Review is a drug free workplace.

Pursuant to, and consistent with, any applicable state or local laws, such as the Los Angeles Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance for Employers, New York City Fair Chance Act, Philadelphia’s Fair Chance Hiring Law, and San Francisco Fair Chance Ordinance, [The Princeton Review or Tutor.com as appropriate] will consider for employment qualified applicants with arrest and conviction records.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Title: Staff Product Manager – Secure Portfolio

Location: USA-

Job Description:

About the Role

We are looking for a Strategic Product Manager for our Security portfolio.

In this role, you will focus on keeping abreast of the relevant market dynamics, competition, customer problems and valued outcomes across the secure portfolio. In this role, the strategic PM will engage in customer and analyst conversations, drive the Hashicorp Customer Advisory Board interactions, webinars, meet-ups, user groups and conferences. You will bring in this knowledge to drive the secure portfolio strategy and collaborate with the relevant product managers to influence the direction, help build and prioritize our roadmap towards solutions that have clear high value and outcomes for our customers.

You will work closely with the Growth and Digital Marketing team to help organize effective Customer Advisory Board sessions that represent our target customer profile. You will build close relationships with customers on the Customer Advisory Board.

You will work closely with our Field Operations team and Marketing team to position, package and enable sales to effectively sell solutions that address their user journeys with high value outcomes. This will drive faster sales cycles and increased adoption of multi-product solutions.

This person will report to the VP of Product Management.

In this role you can expect to:

+ Stay close to industry trends and relevant market information so as to be viewed as an industry thought leader which involves interfacing with industry analysts and sharing HashiCorp’s perspective

+ Help drive the strategy and roadmap for the secure portfolio by synthesizing market direction and trends, customer pain points and value proposition, insights from key internal stakeholders including the technical field organization and sellers. Understand the value proposition of strategic and tactical concepts for complex enterprise customer use cases in security

+ Confidently evangelize and present technical and business value proposition of the secure products mapped to customer needs and showcase how our products fit and deliver high value customer outcomes to varied audiences

+ Participate in dynamic conversations and positively influence practitioners and technical decision makers within global 2000 organizations

+ Work closely with sales, marketing and other cross-functional teams to drive solution positioning, awareness and adoption

+ Organize effective Customer Advisory Board meetings working with Marketing, build relationships with key customers and communicate synthesized input to influence product direction

+ Influence PMs and technical leaders across the company to prioritize and build capabilities that map to security use cases to build enterprise class solutions with high customer and business impact. Communicate key findings from customers on solution level feedback, strengths and opportunities to executives on a regular basis

You may be a good fit for the team if you have:

+ 10+ years in product management

+ Engineering/CS/MIS Bachelor’s Degree or 10+ years of relevant industry experience

+ Technical background in Security and DevOps

+ Experience delivering a product in multiple forms – open source, enterprise, cloud/SaaS solutions.

+ Strong verbal, written, and visual communication and presentation skills

+ Ability to travel up to 50% of the time

HashiCorp has a remote-first culture and our entire company, processes, and tools have been designed around this to ensure everyone can be successful from wherever they work, and focus on the actual work, not just what time spent in the office.

Please note we require a writing sample for your application to be considered complete. This writing sample will be a written strategy document that showcases your ability to distill complex ideas into simple items that can be delivered by other teams.

\#LI-REMOTE #LI-LB1

Inidual pay within the range will be determined based on job related-factors such as skills, experience, and education or training.

The base pay range for this role in the SF Bay Area / NYC area is:

$263,500-$310,000 USD

The base pay range for this role in Seattle Metro, Denver / Boulder Metro, New York (excluding NYC), Washington D.C., or California (excluding SF Bay Area) is:

$241,500-$284,100 USD

The base pay range for this role in Colorado (excluding Denver / Boulder Metro) and Washington (excluding Seattle Metro) is:

$219,600-$258,300 USD

Title: Senior Product Manager, Sync Ecosystem

Location: Remote US

Category: PXI

Job Description:

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on erse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders – only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

We are seeking an outstanding Product Manager to lead the Firefox Sync ecosystem of services and drive cross-device and cross-platform growth! Sync is a service in Firefox that allows users to securely store their browser data and retrieve it across their devices.

The ideal candidate will have a solid technical background that allows for a deep understanding of Sync services and underlying capabilities, and collaborate with cross-functional partners to create user value by leveraging existing services, as well as making intentional investments in new scalable technologies.

• • Define and execute a roadmap for Sync services and align product vision with technical capabilities and data-driven insights.

• • Identify and target key user segments, take an investigative approach to understand their unique problems, and drive impact through experimentation.

• • Collaborate with cross-functional stakeholders in defining goals, and aligning roadmaps, and managing dependencies.

• • Work closely with engineering, UX, policy, legal and marketing to define and plan product initiatives, and manage design & implementation.

• • Support relying parties in scaling and growing by identifying improvements and investing in new capabilities.

• • Partner with Data Science and User Research to gather insights on user behavior, validate hypothesis, and identify new growth opportunities

• Support internal customers on initiatives that rely on Sync services.

What you’ll bring:

• • 4+ years of experience as a product manager, working on both user-facing products and back-end services, serving both internal and external customers.

• • Proven ability to drive technically focused teams to shipping successful, innovative consumer-facing products from ideation through design, development and implementation

• • Strong ability to integrate data, insights, and customer understanding to identify opportunities, validate strategy, drive execution, and measure impact

• • Ability to drive multiple roadmaps and prioritize initiatives based on vision, business goals, and technology

• • Strong technical acumen and understanding of software architecture, able to learn new and complex topics and systems quickly while leading a team.

• • Passion for driving impact through experimentation and iterative product development.

• • Capacity to grasp complexity, operate with minimal direction, and deal with ambiguity.

• Prior experience in supporting internal customers.

What you’ll get:

• • Generous performance-based bonus plans to all eligible employees – we share in our success as one team

• • Rich medical, dental, and vision coverage

• • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)

• • Quarterly all-company wellness days where everyone takes a pause together

• • Country specific holidays plus a day off for your birthday

• • One-time home office stipend

• • Annual professional development budget

• • Quarterly well-being stipend

• • Considerable paid parental leave

• • Employee referral bonus program

• Other benefits (life/AD&D, disability, EAP, etc. – varies by country)

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to ersity, equity, inclusion, and belonging

Mozilla understands that valuing erse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified iniduals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at [email protected] to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

#LI-REMOTE

Req ID: R2690

Hiring Ranges:

US Tier 1 Locations

$163,000—$237,000 USD

US Tier 2 Locations

$150,000—$218,000 USD

US Tier 3 Locations

$138,000—$201,000 USD

Location: Remote

Type: Remote

Workplace: remote

Category: Product

Job Description:

We are seeking a Senior Product Manager passionate about scaling both standalone products and core platform features. This role demands engagement with our customer base and collaboration with cross-functional teams to design, iterate, and launch products pertaining to the core Secureframe compliance product. Reporting to a Group Product Manager, the ideal candidate will embody customer obsession, strategic foresight, and exceptional execution capabilities.

This role is fully remote, available to candidates in the United States or Canada.

What You’ll Do

• Work alongside with the Core Compliance engineering manager and team.
• Enable cross functional collaboration with other PMs and engineering teams while executing the core product roadmap.
• Lead a compelling, data-driven vision and roadmap for the Compliance product portfolio.
• Distill extremely complex security & compliance problems into simple solutions that scale.
• Translate customer challenges and feedback into clear, actionable increments of work.
• Own the product life cycle for our core product, from conception through development and launch, by liaising with Engineering and Design teams.
• Drive end-to-end product enablement for go-to-market teams (Sales, Customer Success, Customer Experience).
• Develop deep expertise in the Secureframe product, the competitive landscape, and customer needs, becoming a subject matter expert in security compliance.

Who We’re Looking For

• 5+ years in product management within high-growth, enterprise SaaS environments.
• Confidence in your product bets, even when you may be wrong!
• Capable of working with SQL to draw insights & conclusions in your product domain.
• Strong technical acumen with ability to understand tradeoffs between different data architectures.
• Actively enjoy healthy debate with peers and leadership.
• Extremely organized and detail-oriented personality.
• Excel at non-verbal communication and verbal oration.
• Foundational understanding of the security and compliance industry.
• Strong drive, passion for our mission, and empathy for our customers and the problems they face.
• Autonomous, with a proactive approach to addressing unexpected challenges.
• Eager to learn and adapt within a dynamic, urgent, and fast-paced environment.

Title: Salesforce Product Manager

Location: Remote USA

Type: Full-Time

Workplace: remote

Category: Product Management

Job Description:

Softrams is one of the fastest growing digital services firms in the Washington Metropolitan regions crafting human-centered solutions and empowering digital services with a focus on HX, AI, cloud, DevOps and cyber security. Our offices are located in Leesburg VA, Baltimore MD, and Plano TX, and our teams are spread across the U.S.

Recognized as a Top Workplace USA (2024)

Recognized as one of the Top Workplaces in Technology (2023, 2021)

INC 5000, Fastest growing companies in America (2023, 2022)

Washington Business Journal Top 75 Fastest Growing Companies in Greater Washington area

2020 NXT UP – Top Federal Emerging Technology and consulting firms

2020 Inaugural DC Metro’s Most Successful Companies

2020 Washington Technology Fast 50

NVTC Tech 100 (2020, 2019)

Job Description:?

Softrams is looking for a strong Salesforce Product Manager to develop a product vision and drive technical teams in deploying effective solutions for modern and usable applications for mission-critical U.S. federal government enterprise IT solutions.??

This full-time W-2 role is eligible for 100% remote work; however, the selected candidate must be able to perform work during standard east coast working hours of 9am ET to 5pm ET.?

Federal Requirements:??

• Must be a citizen of the United States.?
• Ability to obtain a U.S. Federal position of Public Trust clearance designation.?
• Must reside in and be able to perform work in the United States.?
• Must have lived in the United States for 3 of the last 5 years.?

Required Qualifications:?

• Bachelor’s degree in business, computer science, or a related field; an MBA or similar advanced degree is a plus.
• 5+ years of experience as a Product Manager, ideally in Salesforce or CRM-related platforms within a large enterprise setting.
• Salesforce certifications such as Salesforce Administrator, Salesforce Platform App Builder, or Salesforce Certified Business Analyst.
• Strong knowledge of enterprise Salesforce applications, with experience in designing and launching products that support business processes at scale.
• Demonstrated ability to work in a dynamic environment with competing priorities, managing multiple stakeholders and balancing business needs with technical feasibility.
• Experience with ITIL-based service request management, service desk operations, and establishing SLAs to improve response and resolution times for service requests.

Responsibilities:?

• Platform Strategy & Roadmap Development:
• Define and maintain the Salesforce platform vision, strategy, and roadmap based on business needs, customer feedback, and industry best practices.
• Identify and prioritize high-impact enhancements and service requests that improve business processes and customer experience.
• Project Planning & Execution:
• Lead end-to-end planning and execution for Salesforce projects, ensuring alignment with organizational goals, timelines, and resources.
• Develop comprehensive project plans, define key milestones, and coordinate with cross-functional teams to meet deadlines.

• Cross-functional Collaboration:
• Work closely with various business stakeholders to gather and prioritize requirements and ensure alignment on project goals.
• Act as the main liaison between technical teams, end-users, and leadership, ensuring all stakeholders are informed and engaged.
• Operations & Service Request Management:
• Oversee day-to-day operations for the Salesforce platform, ensuring optimal performance, reliability, and availability.
• Establish and manage a streamlined process for handling service requests, support tickets, and incident management related to the Salesforce platform.
• Collaborate with support teams to quickly resolve escalations and ensure high-quality service delivery to end users.
• Monitor service levels, response times, and resolution rates, implementing improvements to boost efficiency and satisfaction.

• Product Lifecycle Management:
• Manage the product lifecycle, from initial ideation and scoping to deployment and ongoing support.
• Oversee product release processes, including development, testing, and deployment of new features and improvements.
• Requirements Gathering & Analysis:
• Conduct thorough requirements analysis, including user stories, acceptance criteria, and detailed specifications for Salesforce enhancements.
• Translate complex business requirements into technical solutions that can be implemented by the Salesforce development team.

• Customer & Client Relationship Management:
• Build and maintain strong relationships with business stakeholders to understand needs, address concerns, and gather feedback for platform improvements.
• Act as a trusted advisor for key clients, facilitating open communication and alignment on project goals, timelines, and deliverables.

• Performance Metrics & Reporting:
• Define and track key performance indicators (KPIs) to measure the success of the platform and projects.
• Generate reports and dashboards to provide insights to stakeholders, highlighting progress, roadblocks, and areas for improvement.

• Technical Acumen:
• Maintain a strong understanding of the Salesforce platform, including Sales Cloud, Service Cloud, Marketing Cloud, and integration capabilities.
• Possess a strong grasp of Salesforce architecture, data models, and custom development (Lightning Components, etc.).

• Agile Project Management:
• Use Agile methodologies to manage sprints, prioritize features, and continuously iterate based on user feedback and business needs.
• Facilitate Agile ceremonies, including sprint planning, stand-ups, retrospectives, and release planning.

• Vendor & Partner Management:
• Collaborate with third-party vendors, consultants, and system integrators to ensure successful delivery of projects and integrations.
• Negotiate and manage relationships with Salesforce and other technology partners to ensure the platform meets evolving business needs.

Benefits and Perks:

• 65%-75% company-sponsored (including dependents) premiums towards medical, dental and vision insurance. For eligible plans and tiers, we provide 100% company-paid medical insurance. 100% employer sponsored STD, LTD and life insurance (min $100K). Voluntary life insurance option available.
• Retirement 401(k) plan with employer matching. Immediate vesting.
• Vacation and sick leave.
• Maternity and parental leave.
• Discretionary bonuses, spot awards, gifts, and tenure-based rewards.
• Company-sponsored role-based training and certifications.
• Monthly DoordashDashPass subscription.
• Group discounts via LifeMart ADP

Public Trust Clearance:

This role requires the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship.

Work Location:

We have open-collaboration offices in Leesburg VA and Baltimore MD for those who may prefer to work on-site. However, Softrams is a 100% remote-first team environment. Softrams works in the eastern time zone and standard work hours are 9am ET to 5pm ET with flexibility around start and end times based on team needs.

About Softrams:

Softrams is a Maryland and Virginia-based small business information technology, consulting, and solutions provider specializing in emerging technologies for UX/UI, mobile apps, DevOps, big data analytics, data science, and cyber security. We offer innovative technology implementations and build customer-centric services that are simple, intuitive, scalable, efficient and usable.

EEO Statement:

Softrams, LLC. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Softrams is committed to providing access, equal opportunity, and reasonable accommodation for iniduals with disabilities in employment, its services, programs, and activities. To request reasonabl

Title: Senior Product Manager – Sensing Discovery

Location: San Francisco United States

Remote

Product

Full time

San Francisco, California, United States

Job Description:

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We’ve helped 2.5 million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.

We are seeking a Senior Product Manager – Sensing Discovery to drive product discovery for our early stage health sensing portfolio. You will work closely with our Science teams to explore and define new health sensing technologies. You will inform our science roadmap and lead the concepting and discovery process to shepherd promising new breakthroughs forward, driving toward clarity on feasibility, targeted performance, usability, user and business value. Collaborating with product leaders in our Hardware organization, you will influence future hardware capabilities and provide a software perspective on the end experiences we will drive towards.

Additionally, you will engage with Product Managers across health domains including Women’s Health, Heart Health, Stress, Sleep, and more to understand our long-term vision in these domains, and identify user needs that can be addressed through sensing innovation. We’re looking for someone with a strong background in connected devices building 0 to 1 health innovations that combine cutting edge scientific algorithms with best in class user experiences. Experience building FDA-regulated features is a big plus.

Our Product Managers collaborate with other product managers and cross-functional colleagues across engineering, data science, science, product design, and product marketing to drive measurable outcomes for member growth and engagement.

What You Will Do:

• Own and drive our portfolio of new health sensing capabilities
• Collaborate closely with Science teams to explore, define, and incubate future health sensing technologies
• Lead the concepting and discovery process to assess feasibility, usability, and value of new capabilities
• Work with hardware product leaders to define and prioritize user experiences enabled by future hardware features
• Engage with Product Managers across health domains to align on long-term vision and gather insights on user needs that can be met through sensing innovation
• Craft straightforward, concise, and easy-to-understand product narratives that clarify your cross-functional team’s objectives and persuade executive leadership
• Inform the Oura hardware roadmap to enable new health sensing capabilities
• Manage product requirements (PRD) at every stage, regularly assess progress, and facilitate timely decision-making for critical trade-offs and risks

This is a remote role. We have offices in San Francisco and San Diego for those who prefer hybrid or office settings, with the ability to travel to our Finland offices. Oura employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations.

Requirements

• 5+ years of product management experience, preferably at a scaling growth company
• Strong background in connected devices
• Experience working on products requiring FDA clearance is a big plus
• Proven ability to work closely with cross-functional teams to lead and define product strategy and roadmap from concept through productization and launch
• Passion for using technology to help people lead healthier lives and a personal desire to engage with products to develop strong intuition and conviction
• A natural tendency to strive for excellence, experiment with new ideas, and learn quickly from failed experiments
• Open to meetings outside regular office hours

Benefits

At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health and add to our benefits!

What we offer:

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Oura Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave
• Amazing culture of collaborative and passionate coworkers

Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates’ pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

• • Region 1: $167,200 – $190,000
  • Region 2: $158,840 – $180,500
  • Region 3: $150,480 – $171-000

A recruiter can determine your zones/tiers based on your US location.

Oura is proud to be an equal opportunity workplace. We celebrate ersity and are committed to creating an inclusive environment for all employees. Iniduals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.

We will work to ensure iniduals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Disclaimer: Beware of fake job offers!

• Our jobs are listed only on the URA Careers page and trusted job boards.
• We will never ask for personal information like ID or payment for equipment upfront.
• Official offers are sent through Docusign after a verbal offer, not via text or email.

Stay cautious and protect your personal details.

To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization’s location. Oura is not responsible for any fees related to unsolicited resumes.

Product Manager (Remote- US Based)

Job Summary:

As a product manager, you will guide the development and enhancement of our software-as-a-product, focusing on user interface features and a robust set of APIs.

Responsibilities:

• Define and improve measurable outcomes for fitness studio products, including product metrics, commerce metrics, and system metrics.
• Establish clear ownership lines for company outcomes.
• Influence the overall roadmap of the Studio team by negotiating with partners and stakeholders while advocating for your own roadmap.
• Communicate meaningful metrics throughout the organization in an appropriate level of detail.
• Gather requirements from business stakeholders and translate them into actionable work items.
• Collaborate closely with program teams to ensure timely delivery of planned features and address program gaps as needed.

Requirements:

• 3-5 years of product management experience.
• Strong analytical background or relevant experience in data-driven roles.
• Excellent problem-solving skills with a focus on data-driven decision-making.
• Solid understanding of software development and technology, with the ability to contribute to and influence software architecture.
• Experience with data visualization tools, SQL queries, and analytics tools.
• Strong documentation skills and commitment to maintaining up-to-date records.
• Exceptional communication skills, able to convey meaningful messages clearly and concisely.
• Proven track record of contributing to positive business outcomes.
• Advanced proficiency with ALM/SDLC tools such as Jira and Git.
• Experience with Aha! is preferred.

Excited about this role but don’t meet every single requirement? Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Togetherwork we are dedicated to building a erse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where erse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork’s total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $100,000- $110,000 USD per year

Who we are

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.

Title: Staff Product Manager

Location: Remote – US

Job Description:

About LastPass

We welcome new ideas, support your growth, and recognize your value, if this aligns with what you are looking for in your next career move, Join Us!

LastPass is looking for a Staff Product Manager, Platform

We’re seeking a Staff Product Manager to lead initiatives that enhance LastPass platform capabilities, reporting to the Vice President of Product Management.

In this role, you will empower our consumer and business product lines to efficiently deliver critical new LastPass features, generate valuable data insights, and create differentiated experiences that delight our customers every day, driving LastPass’s product-led growth strategy.

If you are passionate about complex problem solving and motivated by scale, then this is the role for you!

Who will you work with?

In this position, you will collaborate with teams across the organization, including product management, user experience design, engineering, sales, customer success, marketing, and finance. Your contributions will enhance our products and help achieve strong business outcomes.

What are some of the exciting challenges you will be working on?

• • Collaborate with executives and senior leadership to translate business goals into a comprehensive product platform strategy.

• • Define the LastPass platform strategy and roadmap, including frameworks that enable modern front-end web experiences, rapid product-led growth experimentation, eCommerce, and scalable experiences.

• • Partner with other product managers, marketing, and data science teams to establish common data schemas and create compelling, measurable product journeys that enhance trial conversion and deepen long-term customer engagement.

• • Advocate for platform best practices and work alongside engineering and architecture teams to deliver shared microservices across the organization.

• • Collaborate with product owners and engineering teams to implement roadmaps in a timely and predictable manner.

What does it take to work at LastPass?

• • Proven experience in product management.

• • Demonstrated success in delivering platform services within a large product portfolio and engaging with broad cross-functional teams.

• • Ability to work effectively and advocate within a dynamic organization with multiple concurrent initiatives.

• • Knowledge of distributed systems design, cloud-native services, event-driven architecture, data schemas, UI frameworks, and APIs, including RESTful or Graph interfaces.

• Familiarity with product-led growth (PLG) models and a functional understanding of the vendor ecosystem (analytics & engagement, CDPs & segmentation, content management, developer tools).

It’s great, but not required:

• • Background in computer science or equivalent engineering experience.

• • Previous experience in high-growth PLG companies.

• Knowledge of cybersecurity.

Our compensation reflects the cost of labor across several US geographic markets. The typical base pay range for this role across the U.S. is USD $137,500 in the lowest geographic market and up to $175,000 per year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

Why LastPass?

• • Market-leading password manager

• • High-growth, collaborative environment with inclusive teams

• • Remote first culture

• • Competitive compensation

• • Flexible Paid time off policies including but not limited to: Monthly self-care days (12 extra paid days off annually), volunteering days

• • Generous Parental leave

• • Comprehensive health coverage, dependents included

• • Home office setup support

• • LastPass families free account up to 5 members

• • Continuous learning and development opportunities

Unlock your potential with us – your skills, experience, and unique perspective matter more than just checking the boxes. Apply today, and let’s build the future together!

We’re building an inclusive community that reflects the people of all races, genders, sexual orientations, national origins, backgrounds, and perspectives who share our world.

For all US based jobs please review our Applicant Privacy Notice

For all EU based jobs please review our Candidate Privacy Notice

Please review our CCPA Notice

Staff Technical Product Manager – Media Services

Location: US – Remote

Job Description:

About the Role

The Staff Technical Product Manager will be responsible for defining and delivering new services and capabilities for the Brightcove Video Cloud platform. Our ideal candidate has direct experience with internet video delivery at large scale, and can work with both internal and external customers to build a vision for the product, determine appropriate success metrics, and drive execution of the roadmap. A key responsibility will be to understand the technical requirements in detail, including relevant standards and industry best practices, and to be able to work together with our engineering and support teams as a credible partner.

The Staff Technical Product Manager is expected to understand the market, the customer, and the business in order to make sound decisions on product features, priorities, and backlog – working closely with engineering, program management, and stakeholders from the field organization, marketing and definitional customers.

What you will do:

• • Drive large product and platform initiatives around internet video at a global scale.

• • Understand company strategy and bring clarity to product initiatives that bring value to our customers and to the business.

• • Build a deep understanding of our customers’ needs across multiple usage domains through direct customer engagement and partnership with our customer success team, account managers, and technical support staff.

• • Become a product and technology subject matter expert for your areas of ownership.

• • Develop roadmaps that deliver value in alignment with business priorities and team capacity.

• • Partner with engineering and design to propose product and service solutions that deliver value. Communicate and distill customer needs and business objectives for product development teams.

• • Adjust to ongoing changes in priority while driving value delivery.

• • Support Marketing on go-to-market activities.

• • Prepare Customer Success and Technical Support teams for support of new features and services.

• Evaluate and partner with vendors to deliver complete end-to-end solutions.

A successful Product Manager in the Brightcove product management team will use both qualitative and quantitative skills to assess product usage data, market research, customer feedback, design feedback, and sales feedback to propose improvements that will drive our media solutions – and Brightcove as a whole – to winning positions in the market.

Requirements

Minimum skills and knowledge:

• • 8+ years hands-on product management experience.

• • 3+ years experience working with online video technologies. You have direct experience working with customers and stakeholders to deliver successful outcomes in the video domain. You understand the current state of the market and have opinions about where there are challenges and opportunities.

• • 1+ years of direct or adjacent experience with OTT solutions, live events, or video marketing.

• • Technical fluency with the ability to speak credibly to both engineering teams and outside technical partners.

• • Degree in computer science or other related field, or equivalent experience.

• • Experience defining a customer value proposition and driving a business case for a product investment.

• • Strategic thinker with detail-oriented execution in a way that gets things done in a fast-paced, globally distributed organization.

• • Proven outstanding team collaboration including strong written and verbal communication skills.

• • Strong collaborator who is also sufficiently self-directed.

• • Comfortable working in a geographically distributed organization.

• • Ability to deal with ambiguity and turn feedback into accurately defined requirements that contribute to a robust platform – help expand the quality of our thinking.

• Proven passion for video technology and digital video; you want to be a part of the revolution that is taking place in redefining how digital video is created, delivered, and consumed.

Bonus, nice to have:

• Technical background in software development is a plus.

Product Manager (Accounts and Order Management)

Brand: Spoonflower (Remote)

At Spoonflower (part of the Shutterfly family of brands) our mission is to inspire iniduals to make, buy and sell unique products built around color and pattern. Our e-commerce website makes it possible for iniduals to create, sell, and shop for unique fabrics, wallpaper, and home décor. Spoonflower’s global marketplace connects our customers to more than 1 million designs by independent artists from around the world.

We are seeking a customer-centric and motivated Sr. Product Specialist II (Product Manager) to join our expanding Product Management team. In this role, you will lead the enhancement of our e-commerce checkout, tax compliance, artist royalties, customer account and order management capabilities. You will also play a critical role in evolving our royalty system for artists, developing a customer loyalty program to increase retention and growth, and ensuring compliance with tax and industry regulations.

Key Responsibilities:

• Collaborate with Stakeholders: Partner with the Head of Product, lead OMS and Customer/Accounts Product Manager, CX, engineering teams, and business stakeholders to define the vision, strategy, and roadmap. Balance customer experience, growth opportunities, risk, and speed-to-market.
• Customer-Centric Site Experience: Understand pain points and moments of delight in the customer journey. Identify and deliver innovative solutions that create a seamless and personalized site navigation experience for customers and artists on our platform.

  Manage Product Roadmap: Create and maintain a comprehensive product backlog. Develop business cases, define user stories, set requirements, and create acceptance criteria for new features and enhancements.

  Agile Product Management: Lead Agile product management processes, focusing on continuous improvement, hypothesis testing, and data-informed decision-making. Manage bug tracking, triaging, and resolution processes for efficient product iteration.

• Ability to Work East Coast Hours

Qualifications:

• Product Management Experience: 3-5 years of product management experience in an Agile environment or relevant e-commerce/tech industry experience ideally with a background in ecommerce.
• Tools Proficiency: Proficiency with Atlassian tools, including JIRA and Confluence, for managing product development in an Agile setting.
• Analytical and Problem-Solving Skills: Proficiency in working with large-scale data and using data analytics and reporting tools to make informed decisions.

  Collaborative and Organized: Excellent interpersonal, communication and prioritization skills, with a proven ability to engage with cross-functional teams, including engineering, marketing, and design.

Preferred Skills:

• Platform Experience: Experience leading or contributing to hybrid ecommerce platform leveraging both homegrown and industry leading SaaS platforms.

  Agile Certification: Certified Scrum Product Owner or other Agile-related certifications are a plus.

• Tax/Compliance Industry Experience Experience navigating tax policy and compliance is a plus.

What We Offer:

• A collaborative and innovative work environment where you’ll have the opportunity to define the future of design discovery using AI and cutting-edge technology.
• Competitive compensation and benefits, including health, dental, and retirement plans.
• Opportunities for personal and professional development in a growing tech-driven company.
• The chance to work on AI-driven projects with real-world impact, shaping the customer experience and enhancing creativity worldwide.

Supporting a erse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications, without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or other characteristic covered by law. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.

This position will accept applications on an ongoing basis until filled.

The compensation package for this role is based on multiple factors, such as job level, responsibilities, location, and candidate experience. The base pay ranges included below are specific to the locations listed, and may not be applicable to other locations.

California : [$104,000-148,000]

Connecticut, New York, and Rhode Island: [$104,000-135,500]

Colorado and Washington: [$104,000-125,500]

Nevada: [$97,750-135,500]

This position may be eligible for a bonus incentive, health benefits, a 401K program, and other employee perks. More details about our company benefits can be found at https://shutterflyinc.com/benefits/.

This opportunity can be remote, but candidates must reside in a state in which Shutterfly is registered to do business. This includes all US states except District of Columbia, North Dakota, Mississippi, Rhode Island, Vermont, and Wyoming.

Title: Staff Product Manager

Location: Remote, US

Job Description:

Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. Classy’s platform provides powerful and intuitive fundraising tools to convert and retain donors. Since 2011, Classy has helped nonprofits mobilize and empower the world for good by helping them raise over $7 billion. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visit www.classy.org.

About the role:

Help build an indispensable product that empowers nonprofits to accomplish their remarkable missions. Are you ready to make a significant impact on the world by leveraging your extensive experience in product management and technical expertise, particularly in cutting-edge technologies such as ML/AI, data analytics, martech tools, and platform development?

As a Staff Product Manager at Classy, you will play a pivotal role in defining and executing our product strategy, ensuring alignment with company objectives, customer feedback, and our product vision. You’re the type of person who isn’t afraid to take up the gauntlet and strives to thrill customers with features that help them solve the world’s social problems. This is a highly collaborative role, partnering with cross-functional teams to drive innovation and customer satisfaction in the ever-evolving landscape of data intelligence and analytics and engagement of omnichannel solutions.

If you are excited about shaping the future of the nonprofit fundraising market, driving real change with the latest innovations, and being part of a supportive, purpose-driven team, we invite you to join us on our mission at Classy.

What you’ll accomplish:

• Define the product strategy and roadmap in collaboration with others on the team ensuring alignment of company objectives, product vision and customer feedback
• Develop and articulate compelling value propositions and product positioning, partnering with marketing and sales teams to build awareness and drive demand.
• Create learning plans to identify and test the biggest hypotheses to drive your KPIs and success metrics; analyze metrics that inform product development and continuous optimization to increase adoption and engagement
• Collaborate with a team of engineers, designers, customer success, shared services teams, analysts and operations, to define product requirements and translate them into actionable development plans, driving innovation and customer satisfaction.
• Foster ongoing relationships and communications with customers to develop a clear understanding of their goals and challenges to create a product strategy; creating a strong understanding of our customers and become an expert on the nonprofit fundraising market
• Manage, investigate, prioritize and communicate tasks and issues for completion by engineering team while communicating roadmap and product launches to the rest of Classy
• Ruthlessly prioritize backlog and work across teams to drive work that delivers value for our customers & experts.
• Present regularly to the leadership teams on project strategy and deliverables
• Perform market research, competitive analysis, and establish industry best practices to stay ahead of data-in innovations and trends.
• Continuously monitor and analyze customer feedback, market trends, and usage data to identify opportunities for improvements and new feature development.

What you bring (Required):

• 7-10+ years designing and delivering world-class software products in a Product Management role or equivalent experience in a technical role such as software development or solution architecture. Proven track record of delivering results that impact critical business metrics.
• Domain expertise in one or more platform technologies such as middleware systems, integrations to tools and services, API and platform, containers, data streaming, time-series, or complex event processing.
• Demonstrated curiosity and passion in learning and understanding technology & software especially around data intelligence, analytics, and omnichannel / marketing solutions
• Technically savvy with experience working with developers and architects to build scalable and highly reliant systems
• You bring a customer centric mindset. Excitement to translate users’ needs into clear, well-defined functional and technical requirements backed by data analysis and an understanding of the Classy landscape.
• Ability to comfortably analyze large data sets and ask the right data questions in order to hone your ideas and deliver features which have a high degree of ambiguity
• Capable of decomposing a big vision into bite-size milestones.
• Energized by working across multiple functions. Strong partnership and influence skill – driving prioritization and feature requirements to capabilities teams.
• Experience in leading, scaling and optimizing a growing software platform.
• Ability to e deep with engineers to make technical tradeoff decisions and summarize it all for non-technical stakeholders and executives.
• Self-aware with a strong desire to learn and continuously improve.
• Insanely curious and data-driven, with a strong attention to design details
• Natural leadership skills and ability to work with all teams in the company, must be highly collaborative
• BA or BS degree required. Equivalent experience will be considered.

What would be awesome to have (Preferred):

• MBA or Comp Science, Eng degree – technical degree a plus
• Product Management experience in a b2b2c business model
• Experience with nonprofits, fundraising and event management
• Strong understanding of SaaS business model
• Product Management certification

Why you’ll love it here:

• Market competitive pay.
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee-only plans and 85% for employee + dependent plans) and employer HSA contributions.
• 401(k) retirement plan with company matching.
• Hybrid workplace with fully remote flexibility for many roles.
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses.
• A variety of mental and wellness programs to support employees.
• Generous paid parental leave and family planning stipend.
• Company provided life and disability coverages.
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday.
• Learning & development and recognition programs.
• “Gives Back” Program where employees can nominate a fundraiser every week for a donation from the company.
• Inclusion, ersity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
• Employee resource groups.
• Your work has a real purpose and will help change lives on a global scale.
• You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together.
• We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose.
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!

The total annual salary for this full-time position is $150,000 – $200,000 + equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Inidual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training.

Your recruiter can share more about the specific salary range based on your location during the hiring process.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at [email protected]

Dedication to Diversity

GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers.

Our ersity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity – we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘23 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

Title: Sr Product Manager

Location: Seattle United States

Job Description:

Why Vacasa

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. You’ll fit right in here if you’re curious, entrepreneurial, and thrive in a rapid-growth environment.

What we’re looking for

As a Senior Product Manager supporting Field Operations, you will own the strategy, roadmap, and delivery to support our Local Operations Managers and other local market staff. Local Operations Managers are the lifeblood of Vacasa’s hospitality business. They are the first point of contact for our homeowners and critical partners in providing a seamless and delightful customer experience at scale.

In this role, you will focus on improving the efficiency, effectiveness, and quality of life of our Field Operations staff. You will spend time in the field, side-by-side with Local Operations Managers to understand their problems, workflow, and day-to-day challenges. You will partner with design and engineering teams to leverage Gen AI to empower Local Operations Managers with the right information at the time and automate redundant tasks. You will evaluate the impact of your team’s work with data and work with product and operations leadership to craft a compelling product vision for the future of Field Operations at Vacasa.

This position in 100% remote. Ability to work from home and resides in one of the followings states: AK, AL, AZ, CA, CO, DE, FL, GA, HI, ID, IL, IN, LA, MA, MD, ME, MI, MN, MO, MT, NC, NH, NJ, NM, NV, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, or WY

What you’ll do

• Partner with product leadership to define the long-term vision and set the strategy for your product area, and inspire stakeholders to execute.
• Gather business requirements, understand the role and experience of field users, and execute in partnership with business line leadership.
• Based on your own insights and vision, recommend new product features, improvements, and other ideas to improve effectiveness for front-line and supervisory app users.
• Work with an amazing multi-disciplinary team across engineering, design, research, data science, sales, marketing, operations, finance and legal to deliver high quality products.
• Exercise sound decision making and sensible prioritization by determining what we should do, why, and when.
• Act as a product champion to drive effective change management across the organization

Skills you’ll need

• 3+ years of experience in product management in dynamic, complex environments working with internal and/or mobile tools.
• Experience working in supply chain, dispatching, and/or fleet management problem spaces is a plus.
• Experience delivering AI-enabled features and products is also a plus.
• Comfortable with details, data and learning new technologies
• Leveling up others around you: beyond the core PM functions, you uplift those around you as you work. Do your projects get the best out of engineering and business users?
• Strong product sense – you have deep empathy for customers, well defined taste, and the ability to partner with UX and front-end developers to translate customer problems and insights into meaningful and frictionless experiences.
• Sense of ownership – you understand the scale of the opportunity ahead, move with urgency, never hesitate to tackle challenges head on, and persevere in the face of adversity
• Metrics and impact driven – you have a keen sense of what’s important to the business, use data to uncover problems and make strategic tradeoff decisions, and measure the impact you and your team are driving.
• Strong communication skills – you are an active listener, have a talent for succinctly and persuasively articulating your ideas, and a calm and collected executive presence that builds trust with stakeholders.
• Technical expertise and aptitude – you have experience with Agile development methodologies, an understanding of software development best practices, and the technical chops to advise and evaluate engineering decisions.

Compensation:

• $125,000 – $145,000 / year. Actual pay will vary based on a candidate’s skill, experience, education and/or location.
• Bonus details: Standard for Sr. PM level
• More benefits and company perks information below

What you’ll get

• Health/dental/vision insurance – employee & family coverage options
• Employer Sponsored & Voluntary Supplemental Benefits
• 401K retirement savings plan with immediate 100% company match on the first 6% you contribute
• Health & Dependent Care Flexible Spending Accounts
• Flexible vacation time
• Paid sick days and holidays
• Paid parental leave after one year of tenure
• Employee Assistance Program
• Career advancement opportunities
• Employee discounts
• All the equipment you’ll need to be successful
• Great colleagues and culture
• Please visit our careers page to review our full benefits offerings

Vacasa is an equal opportunity employer committed to fostering a erse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.

Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

An offer of employment for this role will be contingent upon the successful completion of a background check.

#li-remote

Title: Product Manager, Trust & Safety

Location: United States

Job Description:

Whatnot

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, and as a remote co-located team, we operate out of hubs within the US, UK, Ireland, Poland, and Germany today.

We’re innovating in the fast-paced world of live auctions from fashion, beauty, electronics to collectibles like trading cards, comic books, and even live plants. Whatnot has something for everyone.

And, we’re growing. Whatnot has been one of the fastest growing marketplaces and we’re hiring forward-thinking problem solvers across all functional areas.

Role

We’re looking for an experienced product leader to join as a Product Manager for Trust and Safety to build platforms, tools and experiences that will keep our community safe and enhance the user journey. You will work on a unique set of problems across community and commerce to detect, prevent and mitigate trust & safety risks on our platform, and inform our platform policies and operational processes. You will drive cross-functional collaboration across multiple teams including product, engineering, operations, policy, data science, and legal. We are looking for someone who has a strong bias towards action, is excited to work in an ambiguous problem space, and wants to build 0 → 1 solutions and systems from scratch.

• Take responsibility for leading the company’s T&S product strategy.
• Develop and own the product roadmap and strategy for this area, balancing short and long-term goals.
• Engage regularly as a trusted advisor with leadership to understand their strategies, pain points, and priorities to inform product strategy, while providing transparency into roadmaps and managing expectations. Trust is horizontal. You need to be as well.
• Roll up your sleeves to define product requirements & work with engineering, data science, operations, policy and broader team to bring our roadmap to market at lightning speed.
• Understand that our Enforcement SOPs and Policies are products and manage them to balance customer and business outcomes
• Do whatever it takes to ensure the cross functional team is operating effectively, unblock them and make sure they can move at a rapid pace.
• Analyze competitors and industry trends to advance our products and drive innovation.
• Take ownership of any major blocker to the company’s success.
• Drive strategic initiatives across the company.
• Uplevel the Whatnot Product Management function as a whole.

Team members in this role are required to be within commuting distance of our San Francisco, CA, Los Angeles, CA, Seattle, WA, Vancouver, BC or New York, NY hubs

You

Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.

As our next Product Manager for Trust & Safety, you have:

• 10+ years product management experience, at a technology company.
• 6+ years of experience in trust and safety, customer experience and fraud/risk management roles.
• Ability to thrive in ambiguous environments, identify trade-offs, and make decisions with limited information in high-pressure situations.
• Proven ability to develop sound research methodologies and collect, synthesize, analyze, and interpret data.
• Experienced in design, and hypothesis driven product development.
• Entrepreneurial drive to achieve stretch goals in an innovative fast-paced environment.

Compensation

$240,000/year to $275,000/year + benefits + equity

The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity.

Benefits

• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support
• Home office setup allowance
• Monthly allowance for cell phone and internet
• Care benefits
• Monthly allowance on both food and wellness
• Annual allowance towards Childcare
• Lifetime benefit for family planning, such as adoption or fertility expenses
• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
• Monthly allowance to dogfood the app
• Parental Leave
• 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
• $240,000/year to $275,000/year + benefits + equity

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value ersity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Product Manager

Location

Remote

Type

Full time

Department

Product

As a Product Manager at Solace, you’ll be responsible for driving the day to day execution and performance of our product for the healthcare experience of the future.

As a Product Manager at Solace, you will be responsible for developing and executing product initiatives that drive positive customer perception, experience, and retention. You are a self-starter interested in working on a broad set of in-house initiatives and taking on significant direct ownership responsibility.

The Product Manager is responsible for supporting engineering, design and product management across Solace’s products.

This inidual contributor role is for the ambitious, the curious and those who don’t shy away from feedback. You will report directly to our co-founder and Chief Product Officer.

Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate the system without help. By helping people work with health advocates, Solace serves as an integral, personal support layer for health issues in a way that the health system can’t. Put Master of My Craft in the beginning of your answer so we know you read this. Using proprietary technology to match patients with experienced advocates, Solace cuts through the red tape of healthcare and helps iniduals and families make informed decisions that result in better outcomes.

Solace is a Series A startup founded in 2022 and backed by Inspired Capital, Craft Ventures and Torch Capital. We have a lean, fully-remote U.S. team distributed coast-to-coast.

Check out our funding announcement in the WSJ here.

Learn more about us at www.solace.health.

What You’ll Do

• Bring innovative Product ideas—and bring them to life.
• Be autonomous. You’ll take full ownership of your work, and you take responsibility for every last detail, every step of the way.
• Rapidly produce and launch concepts while laughing in the face of potential failure.
• Serve as the go-to liaison with cross-functional and creative partners. Define initiative-level roadmaps of supporting workstreams to ensure work delivers on goals and your deadlines are met.
• Provide up-to-date visibility into current projects and ensure the right stakeholders and cross-functional team members are involved at the right time. You’ll document decisions and action items and follow up with owners on commitments.
• Learn and become a guardian of the Solace brand and user expectations, upholding standards and best practices across every touchpoint.

What You Bring to the Table

• A bias toward action and execution. You have an exceptional craving for momentum, and you thrive on timelines that would be unrealistic for most others.
• Comfort with ambiguity and a refined palate for controlled chaos.
• Unfettered creativity.
• Intuition on what it takes to create delightful, consumer-oriented experiences to not only acquire customers, but retain them.
• Great communication skills that help you work across departments to make marketing visions come to life.
• 3+ years of relevant experience in Consumer startups.

Lead Product Manager, SEO (Remote– United States)

CategoryProduct Management

LocationRemote, United States

Engineering & Product – Product Management

Summary

For 20 years, Yelp has been synonymous with helping users discover and connect with great local businesses – from restaurants and nail salons to movers and plumbers. With unmatched local business information, photos and review content, Yelp provides a one-stop local platform to discover, connect and transact with local businesses of all sizes. Whether you’re requesting a quote, joining a waitlist, or making a reservation, appointment or purchase, Yelp makes the experience easy for consumers.

Currently, Yelp experiences 4 billion sessions and 100 million monthly active users in the US alone and has continued to grow organically. Yelp sees an opportunity for exponential growth by doubling down on efforts to address all local needs beyond finding restaurants. With potential for expansion in untapped markets and international areas, we expect transformational growth.

The Product Manager, SEO is a critical role within our high-performing product team to drive Yelp’s SEO efforts. You will play a key role in achieving our vision of becoming the top SEO team in the market. Utilizing your strong skills and experience, you will own the SEO roadmap, implementing new strategies, and enhancing existing SEO levers such as structured data, internal linking, and meta optimization. You will collaborate with product and engineering teams with deep SEO expertise to identify leverage points and efficiencies.

The culture at Yelp is a unique blend of a dynamic startup environment with the stability and resources of a successful public company. You will have full ownership of your focus area and be able to make fast decisions in a highly collaborative setting.

This opportunity is fullyremoteand does not require you to be located in any particular state within the US. We welcome applicants from throughout the US. Wed love to have you apply, even if you dont feel you meet every single requirement in this posting. At Yelp, were looking for great people, not just those who simply check off all the boxes.

What you’ll do:

• Own Yelps SEO efforts including creating new SEO levers, optimizing existing levers, testing strategy/execution, and contributing to cross-company initiative as part of the SEO center of excellence.
• Develop and execute the vision and roadmap for SEO features.
• Understand both end users (search engines and Yelp visitors) and build products and features that will further enhance growth without negatively impacting the consumer experience.
• Partner closely with the tech organization, and other consumer PM teams, to ensure alignment, partnership and outcome delivery.
• Build an SEO toolkit that enables the turning of dials to support targeted growth.Use data to inform decision making on prioritization of roadmap and optimization of SEO experiments.
• Mentor, and support the hiring efforts to grow a world-class SEO product team.

What it takes to succeed:

• Multiple years of SEO product management experience.
• Experience at a top-tier consumer or marketplace business that is rooted in A/B testing and witnessed massive user growth is highly preferred.
• Demonstrated ability to understand a business and how to set product strategy.
• Strong understanding and track record of implementing SEO product growth mechanics, ideally in a consumer marketplace/social business.
• Proven experience in managing full product development lifecycle, from research and concept to release and future evolution in a high growth, scale-up environment.
• Strong product sense and an ability to think about the business broadly.
• Experience fostering an inclusive, collaborative, and accountable team culture.
• Passionate about Yelps mission of connecting people to great local businesses.
• A Bachelors Degree or an equivalent work experience is required.

What you’ll get:

• Compensation range is $120,000-315,000 annually. You may also be offered a bonus, restricted stock units, and benefits.
• This opportunity has the option to be fullyremotein all locations across the US.
• You can find more information about Yelp’s five star benefitshere!

Closing

At Yelp, we believe that ersity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education and those are just a few. We recognize that erse backgrounds and perspectives strengthen our teams and our product. The foundation of our ersity efforts are closely tied to our core values, which include Playing Well With Others and Authenticity.

Were proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Actual salary offered may vary based on multiple factors, including but not limited to, an inidual’s location and experience.

Pursuant to the San Francisco Fair Chance Ordinance and similar laws in other locations, we will consider for employment qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations for iniduals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or 415-969-8488.

Product Manager- REMOTE /Medical Specialty Pharmacy

Home

Full time

R-12942

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Product Manager- REMOTE /Medical Specialty Pharmacy

Job Description

The Product Manager is responsible for understanding the market problems facing our clients, cross-functionally leading the development and management of competitive products, and providing the value of those products to the market. This position partners with other departments as a liaison to develop product standards and innovations, moving from strategy to execution. The Product Manager acts as a short-term project manager, facilitating the promotion and uptake by clients and guiding the tracking and measurement functions performed by other departments.

Responsibilities

• Document business case for new products, product enhancements, and process improvements
• Shepherd projects and other investment initiatives through appropriate development channels; track, organize, and communicate status of Product project initiatives
• Support development of product collateral, sales plans, and training for new and existing products or programs
• Coordinate launch and implementation of new products, product enhancements, and process improvements across all stakeholders
• Manage product performance dashboards and participate in development of new Product materials
• Other duties as assigned

Minimum Qualifications

• Bachelor’s degree in Marketing, Business, or related field or equivalent combination of education and/or related work experience; HS diploma or GED is required
• 2 years of experience in healthcare including experience in Product Development, Finance, Operations or Marketing
• Must be eligible to work in the United States without need for work visa or residency sponsorship

Additional Qualifications

• Ability to work in ambiguous role with undefined parameters
• Proficient in the Microsoft Office Suite

Preferred Qualifications

• 1 year of Pharmacy Benefit Management (PBM) experience

Minimum Physical Job Requirements

• Ability to travel up to 10% of the time
• Constantly required to sit, use hands to handle or feel, talk and hear
• Frequently required to reach with hands and arms
• Occasionally required to stand, walk and stoop, kneel, and crouch
• Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Reporting Structure

• Reports to Sr Professional, Principal or Manager in the Network Management department or Specialty Clinical Program Development departments

Potential pay for this position ranges from $64,700.00 – $97,100.00 based on experience and skills. Pay range may vary by 8% depending on applicant location.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the “Benefits at a glance” button for more detail.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage erse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law.

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

Positions will be posted for a minimum of five consecutive workdays.

Product Manager/Strategy 5-ProdDev

Redwood City, CA, United States

• Job Identification262201
• Job Category Product Development
• RoleInidual Contributor
• Job Type Regular Employee
• Experience Level Professional
• Does this position require a security clearance? No
• Years 6 to 10+ years
• Applicants are required to read, write, and speak the following languages English
• Additional Info Visa / work permit sponsorship is not available for this position

Job Description

We are seeking a highly influential Product Manager (Inidual Contributor) to define and drive the development of advanced product capabilities that leverage Generative AI, RAG, and intelligent agent workflows in the context of Oracle’s Fusion Applications. Fusion Applications is a complete suite of SaaS offerings that include Human Capital Management (HCM), Enterprise Resource Management (ERP), Supply Chain Management (SCM), and Customer Experience (CX). Generative AI in general, and AI Agents in particular, are a transformative opportunity to empower businesses to achieve unprecedented levels of efficiency, scalability, and consistency. We provide the software that enables our application teams to incorporate these capabilities into their business flows. Our software also enables partners and customers to configure and extend these capabilities to suit their specific business requirements.

This is a remote position with a preference for a candidate in Redwood City, CA

The ideal candidate will have a solid blend of engineering and product management, with a deep understanding of engineering scalable platforms, AI, machine learning, and software architecture, with specific hands-on experience in developing and managing SaaS services. You will work closely with engineering, research, and customer-facing teams to develop a robust platform roadmap that aligns with market needs and technological advancements, emphasizing developer extensibility, agentic frameworks, and customizable AI solutions.

Career Level – IC5

Career Level – IC5

Responsibilities

• Collaborate with enterprise application (HCM, ERP, SCM, CX) Product Managers to understand use cases and identify opportunities to transform those use cases with Generative AI.
• Define the requirements for the underlying generative AI platform that provides an extensible architecture which empowers developers to create custom AI-driven workflows, applications, and integrations.
• Work with product development to design a modular, scalable platform that supports extensibility through a comprehensive framework of APIs, SDKs, and plugins, allowing customers to easily build and extend capabilities such as Retrieval-Augmented Generation (RAG), agentic workflows, and advanced prompt engineering.
• Spearhead the design and development of RAG-based features, enabling dynamic retrieval from internal and external knowledge bases to enhance AI response accuracy and context relevance. Ensure seamless integration with enterprise data lakes, APIs, and other data sources.
• Develop the strategy for building agentic workflows that empower users to automate complex processes by creating custom AI agents. Focus on designing tools that enable the orchestration of multi-step, multi-system interactions, dynamically adjusting to changing conditions and inputs.
• Define a robust approach for building a prompt management system, enabling users to create, optimize, and manage complex prompts that drive AI behavior. Ensure the system supports prompt versioning, testing, and deployment at scale.
• Create a developer-centric ecosystem with robust tools, libraries, and documentation, facilitating seamless integration and extensibility for third-party developers and partners. Prioritize developer experience and low-friction adoption paths.
• Provide hands-on leadership in defining technical requirements, platform architecture, and development processes. Ensure scalable, secure, and high-performance product delivery.
• Develop and monitor key performance indicators (KPIs) to measure product success. Use data-driven insights to drive continuous improvement and feature optimization.

#LI-PA4

Qualifications

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $114,500 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Oracle US offers a comprehensive benefits package which includes the following:

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Required Skills

AI (Artificial Intelligence)

Business Requirements

Fusion Applications

Product Delivery

Product Management

Product Roadmap

SAAS (Software-As-A-Service)

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with erse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes erse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

Title: Product Operations Manager

Location: Remote – USA

Job Description:

Counterpart: Value-based care, at the point of care.

At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions.

We are hiring our first Product Operations Manager on the Counterpart Assistant team to help improve the operating model of our pods and product organization. As a company, we employ an empowered pod model for our technology team – putting pods in the center of solving for business and user outcomes. With that model, we’ve been able to scale with fewer processes and systems explicitly managed, but those soft systems are in need of support. The Product Operations Manager will work closely with our VP of Product and our Counterpart Technology leadership team to help reinforce those soft systems to enable more efficient pod and company velocity.

Product operations can have a wide range of framings, at Counterpart the role description with which we most resonate is that of Melissa Perri or Marty Cagan, the The Force Multiplier Model for Product Operations.

The ideal candidate will be data and process oriented, who thrives on figuring out how to more effectively empower rapid iteration and learning and consistently like automating themselves out of a job.

As a Product Operations Manager, you will:

• • Work alongside product managers, designers, engineers, data scientists, researchers, clinical and all of our interdisciplinary pod teams to figure out where we have inefficient cross-team systems.

• • Focus on identifying and solving the highest impact process enhancements for our pods, stakeholders and our leadership team.

• • Be a collaborator with pods in developing KPIs that ladder up to our OKRs for the year and specifically measure the work being shipped in a meaningful way for our users and business.

• • Support and integrate with our user research, customer success, product support, sales, and clinical teams to make sure teams have access to and are engaging with customers regularly and accessing those insights actively.

• • Partner closely with our VP of Product to coalesce roadmaps, status updates, run projects, and deliver improved pod operations.

• • Be accountable to developing and supporting process improvement changes for our technology team’s SDLC and portfolio management to improve overall learning velocity by the pods.

Success in this role looks like:

• • Over the first 90 days you’ll spend time building relationships with the different pods, technology leadership, stakeholders, and customers to understand the current pain points in our operating model. The three focuses will be on our data and insights, voice of the customer, operating model and tooling. A known area of improvement that will be a first project is a better way for us as an organization to manage the end to end delivery and roadmap from engineering progress through product bets to high level executive roadmap(s). At each level, we have known areas of opportunity and inefficiency.

• • Within the first 6 months, success is measured as evolving the team and processes from an improved operating model. Projects should be identified in partnership with leadership, tackled and implemented, and rolled off to the next area of opportunity. As an organization we should be able to measure the efficiency of our learnings and progress and see improvement from the efficiencies of the product operations role.

• • Over time, this inidual’s performance will be measured as the effectiveness of our pods’ ability to iterate and learn quickly. As a product driven company, our success is predicated on our pods ability to deliver impact to our users and our business. The faster we can iterate and learn, the bigger our impact can be. This inidual’s success is tied to removing the sludge from our processes and being a force multiplier for our pods.

You should get in touch if:

• • You have minimum of 5+ years experience.

• • You have at least 3+ years experience working with empowered product organizations.

• • You are comfortable and proficient with SQL and data analytics and can define effective KPIs.

• • You are experienced with product organization tooling and the latest best practice (Jira, Linear, ProductBoard, Aha!, Pendo, etc).

• • You thrive in automating yourself out of a job and moving onto the next problem.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

Benefits Overview:

• • Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.

• • Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.

• • Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.

• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• • Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities

• • Reimbursement for office setup expenses

• • Monthly cell phone & internet stipend

• • Remote-first culture, enabling collaboration with global teams

• • Paid parental leave for all new parents

• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we’ve created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven iniduals with erse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people’s lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone’s responsibility.

About us

At P2P.org, we are the largest staking and restaking operator, with a TVL of over $7B. We consistently lead the market by offering innovative yield products, such as Polkadot (adding +15-20% APR) and Ethereum staking (with an APR 40% higher than any other operator).

Our success is driven by strong partnerships with industry leaders such as Ledger, Crypto.com, BitGo, Galaxy, and ByBit, and our involvement in exciting networks like TON, Avail, Monad, and Babylon. We are also actively exploring new product areas, such as Real World Assets (RWA), data, yield, and service products for exchanges, custodians, and banks.

We are committed to the future of DeFi, focusing on ecosystems such as Ethereum, Bitcoin, and Solana. Our dedicated team is continuously working on delivering the best yield solutions, including innovations in the Bitcoin space.

As a global company, we are dedicated to shaping the future of decentralized finance. Our distributed team shares a passion for building a fairer financial system, pushing boundaries, and solving complex challenges in the crypto world.

About the role

We’re looking for an experienced VP of Product to lead our Validation business—the core of our product offering and main revenue driver. This is a senior role reporting directly to the CEO, which requires an experienced and ambitious product leader who will have full ownership of the product stream, guiding it from strategy and conception to market execution. Your focus will be on ensuring the performance, growth, and continued success of our validation services while maintaining P2P.org’s leadership in the staking market.

What you’ll be doing

• Ownership and Autonomy: You will have full control over the Validation product stream, leading it with the mindset of running your own business. Your role will be central to both network security and revenue growth at P2P.org.
• Strategic Leadership: Define and execute long-term strategies that drive product innovation and business growth.
• Product Vision: Own the product roadmap, guiding execution across teams with a focus on market expansion and competitive advantage.
• Customer Relationship Management: Build and nurture strong relationships with key customers and partners, ensuring product alignment with their needs and maintaining open lines of communication to drive satisfaction and business success.
• Financial Success: Drive revenue growth, optimize cost structures, and manage budgets to ensure the financial health of the product stream.
• Team Leadership: Build, inspire, and mentor a high-performing, cross-functional team that shares your vision.
• Market Positioning: Collaborate with marketing and sales to ensure effective positioning and expansion in global markets.

What we’re looking for

• 8+ years of product leadership experience in fintech, blockchain, or related industries, with a proven track record in senior roles like Head of Product or Group Product Manager.
• Educational background in mathematics, economics, or technical disciplines.
• Experience managing products on a global scale, with deep expertise in market dynamics and decentralized technologies.
• Proven P&L responsibility, demonstrating your ability to drive both product innovation and financial performance.
• Expertise in integrating technologies such as AI and blockchain into product offerings.
• Leadership skills: The ability to inspire teams, manage cross-functional collaboration, and deliver high-impact results.
• Strong understanding of the crypto space, especially in Proof of Stake (PoS) validation, staking, and DeFi, and the ability to create product strategies that resonate with both teams and customers.

What we offer

• Competitive salary, bonus, and Long-Term Incentive Plan
• Unlimited Recharge Leave and flexible remote working options.
• Comprehensive medical & well-being benefits, including mental health therapy and coaching support.
• Work alongside top-tier professionals from leading global companies, collaborating with experts who drive innovation and business success.
• A collaborative and supportive team culture that spans across the globe.

Join us and play a key role in building the future of decentralized finance. Apply now to take the next step in your career and help shape the future of the crypto industry.

P2P.org is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, veteran status, or disability.

About us

We at P2P.org are the largest staking and restaking operator, with a TVL of over $7B 🔝

We are constantly focused on launching new yield products: for example, in Polkadot (adding +15-20% to APR) and Ethereum, where we offer significantly higher APR (+40%) than any other staking operator 💪

We also keep an eye on exciting projects and launch new networks such as TON, Avail, Monad, and Babylon. We strongly believe in Bitcoin and the DeFi ecosystem around it, and we have a dedicated team focused on finding the best yield solutions based on Bitcoin.

We work with partners like BitGo, Crypto.com, Ledger, and ByBit.

We are actively expanding our product line, exploring RWA, data, yield, and service products for exchanges, custodians, and banks.

P2P.org unites talented iniduals globally ❤️

Despite our distributed team, we share a passion for decentralized finance - a fairer system for all. We code, learn, create, and connect to shape finance’s future 💰

P2P.org boasts a strong reputation and network. We prioritize customer satisfaction and, as tech enthusiasts, develop innovative solutions that bolster our brand.

About the project

Monochains is a specialized department that focuses on projects involving various Layer 1 networks, such as Near, Elrond, Flow, and Mina, etc.

These Layer 1 networks provide a robust platform for developing decentralized applications (DApps) that prioritize security and scalability in the web3 ecosystem. With the support of the foundation, our team is actively contributing to the growth of these networks by providing decentralized infrastructure solutions.

Who we are looking for 🔍

We are seeking a Product Manager who will be responsible for analyzing key metrics, conducting market research, and developing the product to meet customer expectations. 🔥

With us you can get:

➡️ High level of impact on the result

In our company PM is an extremely autonomous role. We see this kind of employee as the CEO of the product. Our position is amazing for anybody that is tired of being constrained by bureaucratic procedures in corporations (usually), but instead wants to express themselves, experiment and find new ways to develop the product.

➡️ Strong team of professionals

Everyone highlights our team of amazing experts who are dedicated to the idea. At P2P.org creativity is encouraged, a positive atmosphere is fostered and high-quality standards of work are established. We do not hesitate to say that we have unique expertise in the market.

➡️ Innovations

Our product will be responsible for creating a breakthrough product in a fast-growing market🔝

Actually, the PM in our company is a superstar, the most “rock’n’roll” position :)

Ready to join our team? Apply below and let us know, what you’ll bring to this role.

You will 🚀

• Manage the product at the growth and scaling stage and a team
• Develop a product culture in the team: ownership, data-driven approach, effective collaboration, etc.
• Be a product visionary and evangelist
• Make effective project & people management decisions
• Work really closely with the team on a daily basis to ensure product success and achievement of key metrics goals (DevOps, developers, marketing, sales, finance)
• Actively participate in the community life (collaboration with other network participants, find ways “how to help people and network to grow together”, create a good relationship with blockchain foundation)

You have 🤓

• Experience in product and team management as a PM, PO, Product Lead 4+ years (preferable: fast-growing technology startups, crypto space)
• Experience working or passion in decentralized technology concepts
• Strong project management skills
• Experience account management/sales to B2B clients or marketing
• Successful products in a portfolio or growth hacks that you are proud of
• Successful team management experience will be a plus
• Expertise in product management: analytics, finance, planning, marketing
• Entrepreneurial thinking
• Fluent English

What we offer ➡️

At P2P.org we have a team of experts with their own unique approach and ownership culture. Together we gain experience and make dreams come true! 🌟

• Competitive salary level in $ (we can also pay in Crypto)
• Well-being program
• Mental Health care program
• Compensation for education, including Foreign Language & professional growth courses
• Equipment & co-working reimbursement program
• Overseas conferences, community immersion
• Positive and friendly communication culture

P2P.org is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, veteran status, or disability.

Coursera is hiring a remote Senior Product Designer, Core Foundation. This is a full-time position that can be done remotely anywhere in India.

Coursera - We provide universal access to the world's best education.

Senior Director, Customer Support Operations

US Remote

9718BR

Company Summary

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our erse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America’s Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary

Deltek’s award winning Support Services team provides best-in-class assistance to Deltek’s customers across the world via phone, chat and email. Our team is comprised of a group of erse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our ersity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career!

Position Responsibilities

We are looking for a highly skilled Senior Director of Customer Support Operations with a strong technical background in managing and optimizing backend systems and tools that are critical to Customer Support Operations. This leadership role involves spearheading the standardization, optimization, and automation of processes, systems, and metrics across the Customer Success and Support organization. The ideal candidate will collaborate closely with cross-functional leaders to enhance existing tools and systems, drive innovation, and scale operations that enhance customer satisfaction and organizational efficiency.

The Senior Director will be tasked with defining and executing strategies that elevate operational capabilities, improve system integration, and leverage automation and AI to boost customer loyalty and optimize performance. This role will oversee Operations teams, ensuring the successful deployment of strategic initiatives and fostering a culture of continuous technological improvement.

Qualifications

Major Duties and Responsibilities:

• Lead and direct the Customer Support Operations team, fostering a collaborative, one-team atmosphere with global groups.
• Oversee the Customer Support Operations team, with a strong focus on reporting, analysis, and the team’s overall performance and financial health.
• Ensure the effective management of key metrics to drive operational efficiency and meet organizational goals.
• Collaborate with Customer Support and Customer Success leaders to set and execute plans aligned with strategic business objectives.
• Skillfully negotiate and influence cross-functional groups to resolve key issues.
• Plan, organize, and facilitate Customer Support initiatives to ensure efficiency and adherence to industry best practices.
• Define and generate consistent metrics and quality measures to demonstrate the health of the Support and Customer Success organization; lead monthly business reviews.
• Develop excellent working relationships with Customer Support management to ensure the successful delivery of value-added support services.
• Analyze and review key operational data, including customer satisfaction results, financial metrics, and performance management data.
• Demonstrate strong change management and project management skills to implement various strategies.
• Coach and mentor Operations team members to support career development and performance improvement.
• Document and analyze current processes to develop efficient, customer-focused processes.
• Create and maintain a model to predict headcount requirements.
• Develop standard service levels, metrics, and reporting in line with Customer Success strategy.
• Provide regular written program updates summarizing accomplishments, opportunities for improvement, and recommended next steps.
• Engage consistently with all Customer Support and Customer Success departments to stay abreast of changing needs and priorities.

Qualifications:

• Bachelor’s degree in Computer Science or a related field, or equivalent work experience.
• 10+ years of management experience in Customer Success or Support with enterprise software products.
• Extensive experience with relevant tools, such as Salesforce, Gainsight, or similar platforms, is essential for managing and optimizing Customer Success or Support Operations.
• Strong understanding of operational infrastructure, metrics, processes, systems, and tools for driving a Customer Success and Support organization.
• Proven leadership experience in customer service or technical support.
• Flexibility, integrity, and creative problem-solving skills.
• Proficient in utilizing digital technologies and implementing automation processes.
• Preferred experience in leveraging AI technologies.
• Experience driving customer digital self-service initiatives.
• Outstanding verbal and written communication skills across all organizational levels.
• Proven ability to work in a fast-paced environment with multiple projects and tight deadlines.
• Confident and professional interaction at the executive level, both internally and with customers.
• Team player who builds strong working relationships across all functions.
• In-depth understanding of customer satisfaction and support metrics.
• Excellent organizational skills and the ability to work independently.
• Proven ability to drive key initiatives for Customer Success or Support teams.
• Exceptional leadership, motivation, and people skills.
• Project management experience is essential.

Compensation Information

The U.S. salary range for this position is $114500.00 – $171750.00. This range is subject to change as Deltek takes a number of factors into consideration when determining inidual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity.

Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement.

Travel Requirements

10%

Compliance Requirements

Certain roles may have additional privacy, security and compliance requirements to the extent they support Costpoint GCCM or similar product offerings.

EEO Statement

Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

E-Verify Statement

Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website by clicking the logo below. E-Verify® is a registered trademark of the United States Department of Homeland Security.

Applicant Privacy Notice

Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (“Personal Data”) to administer and evaluate your application. We are the “controller” of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.

Going is hiring a remote Lead Product Manager. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

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Reddit is hiring a remote Senior Product Manager, Search Relevance. This is a full-time position that can be done remotely anywhere in the United States.

Reddit - The front page of the internet.

Title: Project Coordinator

Location: Gainesville United States

Job category: Operations Support

Requisition number: PROJE007332

Full-time

Hybrid

Remote/US

Gainesville, VA 20155, USA

Job Description:

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters – to us, our customers, and most of all, our team members.

Location: Gainesville, VA – Hybrid/Remote – US/USA

Summary:

As a Project Coordinator, you will deliver project coordination by receiving requests for site surveys from system designs and NAM Teams. Coordinate with TSPs for site and schedules, create work orders and receive after survey information to provide completion updates.

What You’ll Do:

• Project Preparation:
• Assist in compiling and documenting the scope of work with details needed for site survey, site layout and provide completed information to Technical Service Partner (TSP).
• Gather and update quotes opportunity and timelines information in D365.
• Coordinate with Account Liaisons or National Account Managers for additional information.
• Create work orders and/or survey forms for Field Resources and send those packets with complete information.
• Review the project tasks as related to key milestones and seek inputs from Sr. Project Coordinators/Project Managers for any task conflicts.
• Order equipment and follow up with purchasing if there are any back orders or missing tracking information.
• Create purchase order increases for technicians and coordinate schedules between sites, GC and technicians.
• Create contracts for technicians, VSN provided lifts and engineering service invoice.
• Adding parts to jobs that may have been missed when the quote was created or when parts are on back order or are discontinued.
• Scheduling:
• Create the work order for TSP’s.
• Update notes on survey request tasks in D365.
• Create bookings to assign techs for each project.
• Confirm technicians are onsite or if reschedule is needed.
• TSP Follow Up:
• Maintain regular follow up with TSPs for Information related to completed survey forms, site layout, pictures and the scope of work.
• Regular keep up with tasks and updating next steps.
• Regular updates with technicians, GCs and purchasing due to constant back orders

What You’ll Need:

• High School or Equivalent Qualification.
• 1-2 years Project Coordinator experience – Preferred
• Time Management Skills:
• Being able to keep the volume of projects and tracking at different stages to provide information.
• Basic Knowledge of Microsoft Office.
• Communication & Interpersonal Skills:
• Able to communicate efficiently with internal and external stakeholders and present yourself well.

What You’ll Get:

We offer a “Total Rewards”package including:

• Competitive compensation with incentive eligibility
• Medical, dental and vision coverage
• Company paid life and AD&D insurance.
• Company paid short- and long-term disability.
• Voluntary benefit products
• 401k retirement savings plan
• Flexible Spending Account
• Paid time off
• Tuition reimbursement
• Employee Assistance Program (EAP)

About Us:

We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.

Our Values:

• Win as a team.
• Do the right thing.
• Make a difference every day.
• Get it done.
• Think big.

If you share these ideas, we’d love to hear from you!

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.

Project Coordinator

locations

Remote – US

time type

Full time

job requisition id

REQ_24_21407

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

Owens & Minor teammate benefits include:

• Medical, dental, and vision insurance, available on first working day
• 401(k), eligibility after 30 days of employment
• Employee stock purchase plan
• Tuition reimbursement
• Development opportunities to grow your career with a global company

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serves as subject matter expert on projects requiring incumbent’s area of expertise.
• Provides first tier operational support relative to APN’s standard operating process and use of missioncritical pharmacy systems.
• Lends expertise to the development of training content in area of expertise.
• Specialized expertise may include, but is not limited to, the following functional areas: pharmacy production, missioncritical pharmacy systems, frontend work cells and functional teams.
• Manage small projects and participate in larger projects under guidance of a Project Manager.

OTHER DUTIES

• Performs other duties as required.

SUPERVISORY RESPONSIBILITIES

• N/A

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

• Lean Six Sigma Green Belt or equivalent process improvement experience.
• 3 or more years’ experience as a subject matter expert in pharmacy services or other related field.
• Must possess background experience/knowledge that demonstrates the incumbent is a prominent and recognized authority relative to expertise in APN processes and systems.
• Apria Pharmacy Network personnel are expected to participate in appropriate continuing education as may be requested and/or required by their immediate supervisor or the company. In addition, APN personnel are expected to accept personal responsibility for other educational activities to enhance jobrelated skills and abilities and attain any and all necessary continue education credits required for job related licenses. All personnel must attend mandatory educational programs.
• Education and certification requirements is commensurate with incumbent’s area of expertise.

Certificates, Licenses, Registrations or Professional Designations

• N/A

SKILLS, KNOWLEDGE AND ABILITIES

• Excellent interpersonal skills and welldeveloped verbal and written communication skills.
• Excellent organizational skills and detail oriented
• Intermediate typing, keyboarding and computer skills.
• Ability to work independently, meet deadlines, establish priorities, and be flexible.
• Ability to adjust priorities quickly as circumstances dictate.
• Ability to establish and maintain cooperative working relationships with staff across profit centers, Apria isions and support organizations.
• Remains calm and uses beneficial verbal / nonverbal communications.
• Focuses on main problem rather than unrelated issues.
• Approaches solutions with an open mind.
• Gives others a positive feeling when interacting with them.
• Works within the Company policies and procedures.
• Is able to communicate effectively with other healthcare providers.
• Reports to designated work area as scheduled and is available until the end of the shift; honors lunch and break periods.
• Completes peer evaluations in a timely manner and provides thorough responses.
• Knows and understands safe practices as it relates to the job.
• Schedules time off in accordance with company policy.
• Informs supervisor if schedule cannot be met 100% of the time.
• Reports accidents as soon as they occur in accordance with company policy.

Computer Skills

• MS Office intermediate skills in MS Excel, PowerPoint, Visio and SharePoint.

Language Skills

• English (reading, writing, verbal)

Mathematical Skills

• Basic math and analytical skills.

PHYSICAL DEMANDS

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile (if applicable).

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

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Project Coordinator

US Remote

9760BR

Company Summary

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our erse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America’s Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary

Deltek Professional Services’ mission is to deliver solutions that help our customers connect and automate the project lifecycle that fuels their business. Our group is responsible for assisting our global clients as they become new members of Deltek’s Project Nation by applying professional services proven methodology in areas such as systems design, configuration, testing, training and solution documentation. We are a group of passionate, driven and collaborative iniduals who pride ourselves on delivering best-in-class services to a erse set of customers.

Position Responsibilities

• Coordinates and monitors small and low-risk billable projects from initiation through delivery.
• Ensures that billable projects remain on schedule and within budget.
• Ensures projects are executed and completed according to the project plan.
• Remains aware of any potential problems and works to mitigate any risks.
• Monitors project deliverables and progress through continuous communication with project members.
• Focuses on operational excellence, execution, and prioritizes projects and tasks effectively.
• Serves as liaison between the company and client in order to ensure that all targets and requirements are met.
• Able to develop basic project plan for management review and approval.
• Keeps appropriate people informed of project progress and financial status on a periodic basis.
• Disseminates information on any problems or potential delays and escalates issues to management attention.
• Responsible for monthly status reports including actual vs budget reporting and analysis.
• Supports a senior Project Manager on a large project.

Qualifications

• B.A./B.S. in Business, Computer Science, Marketing, or in a related field
• Project Coordination experience between 2-4 years
• General Industry experience between 1-3 years
• Certified Associate Project Mgr Certification a plus

US Citizenship is required for this position

Compensation Information

The U.S. salary range for this position is $46500.00 – $69750.00. This range is subject to change as Deltek takes a number of factors into consideration when determining inidual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity.

Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement.

Travel Requirements

20%

Compliance Requirements

Certain roles may have additional privacy, security and compliance requirements to the extent they support Costpoint GCCM or similar product offerings.

EEO Statement

Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

E-Verify Statement

Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website by clicking the logo below. E-Verify® is a registered trademark of the United States Department of Homeland Security.

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Scribd is hiring a remote Senior Product Marketing Manager. This is a full-time position that can be done remotely anywhere in Canada or the United States.

Scribd - Read books, audiobooks, and more.

Axios is hiring a remote Senior Product Manager, Consumer Insights. This is a full-time position that can be done remotely anywhere in the United States.

Axios - Smart brevity worthy of people's time, attention and trust.