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Project Coordinator
US Remote
9760BR
Company Summary
As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our erse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America’s Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com
Business Summary
Deltek Professional Services’ mission is to deliver solutions that help our customers connect and automate the project lifecycle that fuels their business. Our group is responsible for assisting our global clients as they become new members of Deltek’s Project Nation by applying professional services proven methodology in areas such as systems design, configuration, testing, training and solution documentation. We are a group of passionate, driven and collaborative iniduals who pride ourselves on delivering best-in-class services to a erse set of customers.
Position Responsibilities
- Coordinates and monitors small and low-risk billable projects from initiation through delivery.
- Ensures that billable projects remain on schedule and within budget.
- Ensures projects are executed and completed according to the project plan.
- Remains aware of any potential problems and works to mitigate any risks.
- Monitors project deliverables and progress through continuous communication with project members.
- Focuses on operational excellence, execution, and prioritizes projects and tasks effectively.
- Serves as liaison between the company and client in order to ensure that all targets and requirements are met.
- Able to develop basic project plan for management review and approval.
- Keeps appropriate people informed of project progress and financial status on a periodic basis.
- Disseminates information on any problems or potential delays and escalates issues to management attention.
- Responsible for monthly status reports including actual vs budget reporting and analysis.
- Supports a senior Project Manager on a large project.
Qualifications
- B.A./B.S. in Business, Computer Science, Marketing, or in a related field
- Project Coordination experience between 2-4 years
- General Industry experience between 1-3 years
- Certified Associate Project Mgr Certification a plus
US Citizenship is required for this position
Compensation Information
The U.S. salary range for this position is $46500.00 – $69750.00. This range is subject to change as Deltek takes a number of factors into consideration when determining inidual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity.
Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement.
Travel Requirements
20%
Compliance Requirements
Certain roles may have additional privacy, security and compliance requirements to the extent they support Costpoint GCCM or similar product offerings.
EEO Statement
Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
E-Verify Statement
Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website by clicking the logo below. E-Verify® is a registered trademark of the United States Department of Homeland Security.
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Project Coordinator
US Remote
9760BR
Company Summary
As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our erse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America’s Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com
Business Summary
Deltek Professional Services’ mission is to deliver solutions that help our customers connect and automate the project lifecycle that fuels their business. Our group is responsible for assisting our global clients as they become new members of Deltek’s Project Nation by applying professional services proven methodology in areas such as systems design, configuration, testing, training and solution documentation. We are a group of passionate, driven and collaborative iniduals who pride ourselves on delivering best-in-class services to a erse set of customers.
Position Responsibilities
- Coordinates and monitors small and low-risk billable projects from initiation through delivery.
- Ensures that billable projects remain on schedule and within budget.
- Ensures projects are executed and completed according to the project plan.
- Remains aware of any potential problems and works to mitigate any risks.
- Monitors project deliverables and progress through continuous communication with project members.
- Focuses on operational excellence, execution, and prioritizes projects and tasks effectively.
- Serves as liaison between the company and client in order to ensure that all targets and requirements are met.
- Able to develop basic project plan for management review and approval.
- Keeps appropriate people informed of project progress and financial status on a periodic basis.
- Disseminates information on any problems or potential delays and escalates issues to management attention.
- Responsible for monthly status reports including actual vs budget reporting and analysis.
- Supports a senior Project Manager on a large project.
Qualifications
- B.A./B.S. in Business, Computer Science, Marketing, or in a related field
- Project Coordination experience between 2-4 years
- General Industry experience between 1-3 years
- Certified Associate Project Mgr Certification a plus
US Citizenship is required for this position
Compensation Information
The U.S. salary range for this position is $46500.00 – $69750.00. This range is subject to change as Deltek takes a number of factors into consideration when determining inidual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity.
Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement.
Travel Requirements
20%
Compliance Requirements
Certain roles may have additional privacy, security and compliance requirements to the extent they support Costpoint GCCM or similar product offerings.
EEO Statement
Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
E-Verify Statement
Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website by clicking the logo below. E-Verify® is a registered trademark of the United States Department of Homeland Security.
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Part-Time Partnerships Operations Coordinator
Job Locations US
Job ID
2024-2455
Category
Enterprise Partnerships
Type
Regular Part-Time
Overview
JOB SUMMARY
The Part-Time Partnerships Operations Coordinator is a highly organized and detail-oriented inidual who will partner with our dynamic Strategic Engagement team. This role involves providing operational and project management assistance to ensure the smooth execution of partnership initiatives. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving. This position is 100% remote.
OUR MISSION & VALUES
Colorado State University Global is committed to advancing student academic and professional success in a global society, by providing access to dynamic education characterized by excellence, innovative delivery technologies, industry relevance, and strong stakeholder engagement. We continue to thrive and drive our mission forward because we are:
Growth-Minded: We continually learn, seek opportunities for growth, and believe we can do better with effort and persistence.
Dedicated: We provide exceptional service and support to our stakeholders to drive the mission of the university.
Tenacious: We are accountable for getting the job done right, acting thoughtfully and taking responsibility for our commitments and actions, and we thrive on achieving results.
Agile: We are flexible in our thinking, focus on solutions, innovative problem-solving, and overcoming obstacles.
Engaged: We collaborate, communicate, and motivate one another to achieve excellence.
Champions of Integrity: We act ethically, honestly, and respectfully to be trustworthy and reliable towards all stakeholders.
Responsibilities
ESSENTIAL DUTIES & RESPONSIBILITIES
Administrative, Documentation, & Operational Support
- Organize partner documents and input items into Juro: Document Partner information, MOU expiration dates, associated discounts, and renewal dates
- Review and update the Top 100 partners list: Include MOU dates and renewal dates for comprehensive tracking, POC email
- Assist with marketing tickets, including information from partner agreements, for the purpose of developing information sheets and websites for the onboarding of new vendors
- Audit partnership invoices and agreements on TalentLMS for accuracy and completeness
- Collaborate with cross-functional teams to implement and streamline operational processes related to partnerships
- Maintain accurate records of partnership agreements, contracts, and other relevant documentation in CRM, shared files, and KO
- When provided with new partner information related to business accounts, including, but not limited to, new discount information, communications, and contact information, update the partner account in SF accordingly.
- Assist in the development and optimization of workflows to enhance partnership efficiency
Project Coordination
- Work closely with the Enterprise team to support the planning, execution, and monitoring of partnership projects (e.g., custom curriculum, etc.)
- With support from Strategic Engagement leadership, assist with the administrative components for the creation and launch of a webinar series for partners (e.g., setting up webinar links, etc.)
Data Management and Reporting
- Update CRM (Salesforce) as requested
- Generate and analyze reports on partnership performance, identifying key metrics and trends
- Provide regular updates to stakeholders on project status, highlighting achievements and areas for improvement
Communication and Relationship Management
- Serve as a secondary point of contact between the organization and partners, fostering positive relationships
- Communicate project requirements, expectations, and updates to internal and external stakeholders
- Address and resolve operational issues or concerns raised by partners, placing tickets as needed
Other
- Support Talent LMS license issuance and invoicing where needed
- Other duties as assigned
SUPERVISORY RESPONSIBILITIES
None
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
- Reading Comprehension
- Written & Oral Communication
- Active Listening
- Establishing and Maintaining Interpersonal Relationships
- Critical Thinking
- Problem-solving
- Deductive Reasoning
- Inductive Reasoning
- Judgment and Decision Making
- Data Analysis and Reporting
- System Analysis
Qualifications
QUALIFICATIONS: EDUCATION & EXPERIENCE
- Bachelor’s degree in Business, Economics, Project Management, or a related field.
- Proven experience in operations support and project coordination.
Additional Information
TRAVEL REQUIREMENTS
None.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to stand, walk, use hands to touch, handle or feel, and talk or hear.
The employee is occasionally required to sit, reach with hands and arms. Ability to spend long durations of the workday in front of a computer monitor. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee must occasionally lift and/or move up to 15 pounds.Salary: $21/hour
ADDITIONAL INFORMATION
Colorado State University System is an equal opportunity/affirmative action employer and complies with all Federal and Colorado State laws, regulations, and executive orders regarding affirmative action requirements. In order to assist Colorado State University System in meeting its affirmative action responsibilities, ethnic minorities, women, and other protected class members are encouraged to apply and to also identify themselves.
Business Operations Lead
locations
US – Remote (Any location)
time type
Full time
job requisition id
23799
Job Family:
Business Operations
Travel Required:
Up to 25%
Clearance Required:
None
What You Will Do:
The Operations Lead oversees the day-to-day operations for Physician/Dental/Health Managed Services client revenue cycle. You will coordinate with various departments to conduct analysis of projects quality performance. Monitor data and provides basic system maintenance, documentation of workflow, training, and data research. Will also be responsible for the structure, design, and communication on projects with all levels of the organization. Manage large projects with limited guidance or oversight, delegates work to lower-level employees and reviews others’ work.
Introduce and apply fresh ideas and creative solutions to stimulate discussion and thinking in both internal and external situations.What You Will Need:
- Requires a University Degree and minimum 6 years of prior relevant experience or 10 years’ experience in lieu of degree.
- A minimum of one (1) years’ experience in dental revenue cycle operations
- Five (5) years’ combined experience with a healthcare provider, dental provider, or hospital setting
- Project management experience
- PC skills in a Windows environment are required. Knowledge and utilization of desktop applications to include Word and Excel is essential
- Occasional planned travel
What Would Be Nice To Have:
- Physician Client Relations, liaison
- Excellent verbal and written communication skills
- Ability to initiate and follow through on projects and work independently with minimal supervision
The annual salary range for this position is $65,400.00-$98,200.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a erse and supportive workplace.
Benefits include:
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Title: Manager, Revenue Cycle Operations
Location:
Remote, USA
Job Description: R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Manager of Revenue Cycle in Service Delivery Excellence – Technology/Epic, you will be responsible for exhibiting strong judgment while solving problems, prioritizing, demonstrating attention to detail in your work, while being flexible when new information is introduced into the client or team situation. Every day, you will be expected to directly influence and assist in maturing several key processes such as financial analyses, reporting on process performance, developing models and tools, creating process flows, facilitating group meetings, and liaising with and expanding on client relationships. To thrive in this role, you must be a high-performing hands-on inidual who has proven delivery experience that includes a strong understanding of revenue cycle process and communication skills.
For this role, we are looking for someone who has a consulting skillset with a focus on Health Care Technology – Specifically Epic.
**Here’s what you will experience working as a Manager of Revenue Cycle:**
+ Work with data in various forms, including in data warehouses/SQL and unstructured data environments, both on premise and in cloud environments.
+ Work on advanced skills in data manipulation and analyzing complex data relationships.
+ Work with our clients to develop Epic dashboards and reports using Radar, SlicerDicer, Reporting Workbench, and other relevant Epic toolsets.
+ This role will require working with error handling in Epic, including creating/modifications of error work queues and using support utilities in Epic.
+ Up to date Epic Access and/or Revenue Certified Consultant; will help teams designing and developing 3rd party extracts and interfaces between hospital’s Epic Access and Revenue system and various healthcare information systems.
+ Work on content management activities.
+ Interact with stakeholders and internal/ external IT teams to troubleshoot Epic system issues and problems related to break-fixes and other support activities.
+ Resolve issues or incidents reported by end users and escalate any quality issues or risks with team leads/scrum masters/project leaders.
+ Interact with end-users to help communicate enhancements/improvements needed for business processes.
+ This role provides outstanding client service and contributes to the organization’s mission of utilizing information technology to improve patient care.
+ Independently and collaboratively engage with clients to lead workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes.
**Required Skills:**
+ Active EPIC Certification in Epic Clinical and/or Revenue Cycle
+ 5 or more years of experience in Epic
+ Advanced level skills in developing Epic dashboards and reports using Radar, SlicerDicer, Reporting Workbench
+ Understanding what sensitive data is stored, transmitted, and processed in information management systems and the concept of least privileged information.
+ 5+ years of recent experience in Epic enhancements, break-fixes and support activities.
+ Familiarity with HIPAA and other regulations that impact hospitals and clinics preferred.
+ 5+ years of recent experience with US healthcare workflows working as a consultant.
+ 5+ years of documentation skills such as – Application understanding, change management etc.
+ Ability to understand Service Level Agreement (SLA) methodology and follow the same as per engagement requirements.
+ Experience with healthcare/clinical data domains and concepts.
+ Experience with Business concepts, processes, information, and data.
+ Exceptional problem-solving skills, excellent written and verbal communication skills with ability to story tell.
+ Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
+ Remote role but must have the ability to travel 10%, on average, based on the work you do and the clients you serve.
**Preferred**
+ Experience in new Report builds, Modifications and analysis on existing reports in PowerBI or Tableau or any other reporting tool
+ Experience with SQL, Python or other advanced Business Analytics tools
+ Analytical/ Decision Making Responsibilities
+ Analytical ability to manage multiple projects and prioritize tasks into manageable work products
+ Can operate independently or with minimum supervision
**Here’s What You Can Expect**
+ Leverage your industry expertise to craft a strategic vision and secure client buy-in.
+ Propel team performance towards exceptional achievements and high-quality results.
+ Prioritize the development, performance, and growth of your direct reports.
+ Supervise and coordinate revenue enhancement initiatives and business operations throughout the entire revenue cycle for client hospitals.
+ Assume responsibility for all management decisions related to daily operations within assigned hospital(s).
+ Collaborate with the client’s c-suite and CFO to drive impactful results.
+ Obtain executive client buy-in for complex projects and initiatives.
For this US-based position, the base pay range is $64,657.00 – $80,821.00 per year . Inidual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving – and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team – including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
To learn more, visit: R1RCM.com
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.
Title: Sales Operations
Remote: Work from Home Full-Time
Locations : USA-Beaverton-OR-10300 SW Allen Time type : Full time job requisition id : R0029383Location: Beaverton United States
Job Description:
It’s fun to work at a company where people truly believe in what they are doing!
Job Description:
The Sales Operations Manager will manage contract creation, compliance, and reporting, including maintaining spreadsheets and SharePoint, and handling non-standard document retention. This position will create contracts from templates, manage the signing process via Docusign, and compile contract packages. You will conduct research to ensure contracts and ROS are submitted for commission purposes, enter sales activities into Salesforce, and prepare sales reports. Strong attention to detail, excellent communication skills, and proficiency in Microsoft Office Suite are essential for this role.
Job Responsibilities:
- Contract Creation: Create contracts from templates, send contracts via Word and PDF form back to sales, and send for counter signature to authorized signers via email or Docusign once the client-signed agreement is received. Once the executed agreement is received, create the ROS, put together the contract package, and email it to the team.
- Research on Contract/Commissions: Conduct research to ensure ROS and/or contracts were submitted and processed for commission purposes. Handle any other contract-related questions or requests from the sales team, while commissions questions or issues are managed by another team.
- Entering sales activities and opportunities from the sales team into Salesforce.
- Exporting and preparing sales reports in Excel.
- Preparing formal reporting to executive management on a weekly basis.
- Updating and maintaining Salesforce data.
- Pulling ad hoc reporting.
- Collaborating with the competitive intelligence team.
Job Requirements:
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite, especially Excel and Word.
- Experience with IntelAgree contacting software preferred, but not required
- Experience with contract management and compliance.
- Ability to work independently and manage multiple tasks simultaneously.
- Familiarity with Docusign and other contract management tools is a plus.
#LinkedIn-MC1
#LinkedIn-REMOTE
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any inidual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and iniduals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
Category Sourcing Manager, Global Outsourced Operations and Professional Services
remote type
Remote
locations
Remote-USA
time type
Full time
job requisition id
P745647
About the team
The Strategic Sourcing team is a key component of our larger Procurement and Finance Services (PFS) team at Zillow Group. This position is responsible for efficient service delivery models in collaboration with domestic, offshore and nearshore partners also known as Global Business Services (GBS). Our strategy focuses on achieving operational excellence, product quality, competitive advantage, outstanding customer experience, risk management and cost efficiency all of which is in alignment with Zillow Group’s mission and core values.
GBS plays a critical role in conducting initial assessments, strategic planning, sourcing activities, negotiations, implementation processes, and continuous performance evaluation to drive successful outcomes for internal partners.
About the role
As the leader of our Global Business Services (GBS) team, the Category Sourcing Manager plays a crucial role in partnering with operational leaders to find opportunities and drive process optimization. This position serves as the key point of contact for building and refining process flow documentation with enhancements to operational efficiency within the GBS framework.
In this role, you will work closely with operational collaborators to define business objectives, streamline processes by eliminating waste and non-value-added tasks, and recommend suitable service delivery models to align with business goals. You will also collaborate with shared services partner teams, including Sourcing, Legal, Vendor Management, and Financial Planning & Analysis (FP&A). Establish and implement an optimal service delivery model.
The Category Sourcing Manager is responsible for the oversight of BPO programs and portfolios, supporting multiple BPO practitioners and leaders across Zillow Group’s network of suppliers. This role involves leading and supervising BPO engagements, evaluating opportunities with both current and prospective vendor partners to drive operational excellence and strategic growth within the GBS ecosystem.
Additionally Zillow is growing its influence with Professional Services providers, and working in the Professional Services Category managing suppliers that provide consulting services more broadly; this ranges from Financial Services to Strategy Consulting. There may be additional linkages to our Managed Services Program which is a separate but highly linked workstream. This role has the potential to be considered for future people management responsibilities.
You Will Get To:
- Lead and complete extensive evaluations and process mapping exercises, independently identifying key analysis requirements to uncover valuable insights and improvement opportunities.
- Discover operational improvements through a methodical approach, from problem statement to opportunity identification.
- Apply data analysis and comprehensive anecdotal feedback to evaluate the impact of new models on vendors, customers, and Zillow Group.
- Maintain a proactive rhythm of continuous improvement assessments to drive operational excellence which includes performance standard updates gathered in MMRs, QBRs and ongoing touchpoints with partner teams.
- Establish credibility and rapport with business partners and senior leaders to navigate the intricacies of business operations and processes effectively.
- Lead the vision, strategy, and outcomes of vendor engagement initiatives to cultivate business expansion and achieve defined results outlined in Statement of Work (SOW) agreements.
- Drive contract negotiations and engage appropriate team members, including Legal, Business Leadership, Strategic Sourcing, Financial Planning & Analysis (FP&A), Workforce Management, Procure to Pay and Strategic Operations.
- Interact with the most strategic Professional Services suppliers Zillow collaborates with on an ongoing basis.
This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.
In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $105,900.00 – $169,100.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.
In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.
Who you are
- Possess 5-10 years of experience in vendor engagement and management within erse business process outsourcing environments, including nearshore and offshore service centers.
- Deep experience in Offshore/Nearshore BPO, Professional Services models from Build/Operate/Transfer to Fixed Fee arrangements.
- Demonstrate a keen business acumen and leadership prowess to effectively guide and inspire teams inidually and collaboratively.
- Showcase a track record of successfully navigating outsourcing service agreements and Statements of Work, showcasing adept negotiation skills.
- Skilled in foreseeing and leading trade-offs, adeptly balancing business requirements while fostering operational excellence.
- Exhibit exceptional verbal, visual, and written communication skills to successfully communicate with team members at all levels.
- Showcase outstanding capabilities in time management, organization, and prioritization, ensuring efficient task execution.
- Display a strong sense of ownership and a drive for achieving results, highlighting your dedication to success and an interest in continuous improvement.
- Experience in organizational change management methodologies.
- Proficient in process mapping, process enhancement, and problem-solving, with a shown strength in applying statistical and data-centric methodologies.
- Bachelor’s degree or relevant work experience, with an MBA or Master’s degree in Supply Chain Management being highly desirable, aligning with the educational requirements for the position.
Get to know us
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you’re in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.
Operations Coordinator
Professional Services | 100% Remote within the US | Contract
Job Description
Finalsite is the preferred website, communications, enrollment, and marketing platform of more than 7,000 schools and school districts in 119 countries around the world. The company’s people, products and services transform how schools connect and engage with their community, recruit students and staff, and fundraise; while managing the complex requirements around data privacy, accessibility, hosting and security. Finalsite products and services include award-winning website designs, a robust content management system, mass communications tools, a powerful enrollment management system, innovative inbound marketing tools, data integration, training, support and marketing consulting. Finalsite is headquartered in Glastonbury, CT, USA with employees who work remotely in nearly every state in the U.S. as well as Europe, South America, and Asia. For more information, please visit www.finalsite.com.
VISION
Finalsite will transform the way school communities engage with their schools.
SUMMARY OF THE ROLE
The Operations Specialist is responsible for supporting the day-to-day functions of the Professional Services Operations department, which include facilitating client order processing, data reporting, and systems maintenance.
LOCATION
100% Remote – Anywhere within the US
RESPONSIBILITIES
- Process and route incoming sales orders to the correct team or inidual
- Follow, maintain, and, as needed, update processes and documentation related to enabling product and service implementations
- Monitor sales, accounting, and delivery systems to ensure consistent product and service delivery
- Liaise with colleagues within and outside of the department to facilitate a smooth customer life cycle and address any issues as they arise
- Run ongoing data reporting functions to support departmental maintenance and planning
- Lead or participate in special projects related to data integrity, order processing, systems administration, etc.
QUALIFICATIONS AND SKILLS
- Bachelor’s degree in a related field and/or equivalent experience
- 1+ years related experience in operations/logistics role
- Familiarity with current web technologies, including website CMS & communications platforms
- Literacy in operational, project management, and/or accounting software tools
- Experience at a SaaS company and/or creative/consulting services agency preferred
RESIDENCY REQUIREMENT
Finalsite offers 100% fully remote employment opportunities, however, these opportunities are limited to permanent residents of the United States. Current residency, as well as continued residency, within the United States is required to obtain (and retain) employment with Finalsite.
DISCLOSURES
Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation, please contact Finalsite’s People Operations Team. Finalsite is committed to the full inclusion of all qualified iniduals. As part of this commitment, Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation. Ensure your Finalsite job offer is legitimate and don’t fall victim to fraud. Ask your recruiter for a phone call or other type of verbal communication and ensure all email correspondence is from a finalsite.com email address. For added security, where possible, apply through our company website at finalsite.com/jobs.
Title: Senior Marketing Operations Manager
Location: Remote
Type: Full-time
Workplace: remote
Category: Corporate Marketing
Job Description:
This position is responsible for operationalizing integrated marketing plans by executing data segmentation, campaign implementation, optimizing initiatives leveraging martech tools, and reporting campaign analytics. The Senior Marketing Operations Manager sits on our Corporate Marketing team and is responsible for our marketing operations strategy, process and execution. In this role, you will own our corporate marketing technology systems, and be expected to manage projects end-to-end, report on channel performance, and partner with our external agency to deliver high-quality and effective campaigns. The role plays a key role in championing an omni-channel experience by unearthing opportunities to balance a relationship based selling approach with digital interactions that complement sales efforts.
Duties and Responsibilities:
- Oversees Marketing access to Salesforce Sales Cloud CRM and other components of marketing tech stack
- Partners with GTM Ops and Salesforce teams, and other departments to outline a holistic data landscape that can be harnessed by the Marketing team.
- Defines the marketing operations and performance measurement vision, roadmap and strategy for intelligent data-driven decision-making and operational excellence.
- Evaluates current channel performance and proactively identifies and operationalizes opportunities for improvement.
- Executes segmentation for marketing business unit partners and shares information on opportunity sets to pursue.
- Builds and presents business cases for marketing automation ‘Test and Learn’ opportunities to business units and marketing leads for evaluation.
- Develops strategies to integrate email, digital, social and web channels for maximum efficacy to drive acquisition opportunities.
- Uncovers opportunities, gaps and issues stemming from marketing technology integrations, data offerings and operational processes, and works proactively to address them.
- Owns technical support and day-to-day operations for various types of marketing campaigns, creating automated processes and implementing improvements where necessary
Qualifications:
- Bachelor’s degree in marketing, business, analytics or related field; or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
- Minimum of 8 years of marketing experience with lead generation, marketing automation, lead nurturing, customer management, email, data analysis and marketing technology integrations or other applicable experience. Experience in the healthcare industry, preferred.
- Deep proficiency in marketing technology tools, such as CRM systems, marketing automation platforms, and analytics tools (e.g., Salesforce, HubSpot, Marketo, Google Analytics).
- High learning quotient with solid problem solving, decision making and organizational skills.
- Advanced analytical, with the ability to interpret data and make data-driven recommendations.
- Solid knowledge of digital marketing trends and best practices.
- Technically capable, an excellent communicator and a desire to improve operations and processes.
- Ability to handle multiple facets of projects at multiple phases of development and implementation.
Physical/Cognitive Requirements:
- Prompt and regular attendance at assigned work location.
- Ability to work shifts of at least 8 hours, 5 days per week.
- Ability to thrive in a fast-paced, high-intensity work environment.
- Ability to remain seated in a stationary position for prolonged periods.
- Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
- No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
- Ability to interact with leadership, employees, and members in an appropriate manner.
The United States new hire base salary target ranges for this full-time position are:
Zone A: $114,330 – $148,640 + equity + benefits
Zone B: $131,480 – $170,930 + equity + benefits
Zone C: $142,913 – $185,790 + equity + benefits
Zone D: $148,629 – $193,230 + equity + benefits
This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health’s commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone’s unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry.
In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following:
Remote-first culture
- 401(k) savings plan through Fidelity
- Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
- Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
- Generous Paid Time Off (“PTO”) and Discretionary Time Off (“DTO”)
- 12 weeks of 100% Paid Parental leave
- Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance
- Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
- 11 Holidays Paid with one Floating Paid Holiday
- Work-From-Home reimbursement to support team collaboration and effective home office work
- 24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community – no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.
"
We are seeking a technical and entrepreneurial Senior Product Manager with a track record of success in product management for Prosumer, Cybersecurity, Data Privacy, Legal Tech, Reg Tech and/or Consumer Data products.
Optery’s product is sold to iniduals, families, small and medium sized businesses, large enterprises, and state, local, and federal government agencies and departments. In this respect, it is similar to companies like LastPass, DropBox, and McAfee in that it is sold both to iniduals directly, and to businesses for distribution to employees. Optery maintains four primary application interfaces, its consumer facing application (https://app.optery.com/signup), its business admin facing application (https://business.optery.com/signup), its API (http://www.optery.com/api), and it’s backend workflows for employees and contractors.
Optery’s core data removal functionality processes Data Subject Requests (a.k.a. DSRs) for its customers to manage their data privacy preferences at data broker companies. Put differently, Optery delivers, manages and fulfills opt out and data deletion requests for its customers at data brokers.
Our business benefits from the growing number of consumer data privacy laws, and our software puts the data privacy rights granted in these laws to work for our customers, e.g. California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), General Data Protection Regulation (GDPR), etc. Optery also offers a free tier with self-service tools for users to submit and manage their own data privacy rights requests.
Optery is seeking a versatile Senior Product Manager with a track record of success to help drive the development of Optery’s product and platform. You will report to Optery’s CEO and CTO, and will collaborate closely with cross-functional teams, including engineering, marketing, design, legal, customer operations, sales, customer success, customer support and executive leadership to align product development with company objectives and drive measurable results.
You need to be equally comfortable generating product requirements, creating wireframes for new product functionality, getting into the weeds with engineers on how the product works at a very granular level, providing feedback to engineers, testing, QA-ing and debugging, documenting new features, researching the industry landscape, and formulating a strong point of view for the product roadmap. The role requires outstanding written and verbal communication skills, and a well-rounded cross functional skill set.
We will geek out together launching new products, features and functionality that eradicates consumer data from data broker platforms using new and clever approaches.
KEY RESPONSIBILITIES
* Define and lead the development of product features for data broker operations, with a focus on the fulfillment of Data Subject Access Requests and long-term customer satisfaction and revenue growth and retention.
* Define and lead the development of product features for consumer data privacy rights management and related application and API functionality.* Learn from and study the needs of Optery’s customers.* Collaborate with internal and external stakeholders to lead the development and release of product features.* Creating wireframes for new product features and functionality.* Debugging, testing and QA-ing new features extensively to ensure high quality.* Producing high-quality product marketing materials to accompany the release of new product feature releases.* Work closely with cross-functional teams, including sales, marketing, engineering, customer success, customer support and executive leadership, to align product development with company objectives and drive measurable results.* Monitor, analyze, and report on the performance of product features, using data-driven insights.* Conduct market research to understand customer needs, industry trends, and the competitive landscape. Leverage insights to identify market opportunities, develop differentiation strategies, and prioritize our product development roadmap.QUALIFICATIONS
* Bachelor's degree or equivalent
* Track record of professional success and achievement* At least 5+ years experience as a Product Manager in the Prosumer, Cybersecurity, Data Privacy, Legal Tech, Reg Tech and/or Consumer Data space, preferably in startup or fast-paced environments* Experience in the cybersecurity or data privacy industry is preferred* Deep understanding of data security and data privacy concepts, technologies, and industry trends is preferred* Familiarity with API development and processes, e.g. experience with Postman* Strong leadership and team management skills, with the ability to motivate and inspire cross-functional teams.* Excellent written and verbal communication skills, with the ability to create compelling writing and effectively present ideas to erse audiences.* Strong analytical skills with the ability to measure and interpret product analytics metrics and make data-driven recommendations for improvement.* Demonstrated ability to thrive in a fast-paced startup environment, adapt to change, and drive results.* Strong project management and organizational skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.* Self-motivated, proactive, and capable of working independently as well as part of a team.* Bonus: In-depth knowledge of consumer data privacy laws and regulations such as the California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), General Data Protection Regulation (GDPR), the American Data Privacy and Protection Act (ADPPA) and the California Delete Act.LOCATION
While Optery is a fully-remote global team. This position is required to work regular U.S. business hours, i.e. in the U.S. Eastern, Central, Mountain, and/or Pacific time zones.
COMPENSATION & BENEFITS
* $60K - $100K
* Paid time off policy* Stipend for home office setupEQUAL OPPORTUNITY
Optery values ersity and is an equal opportunity employer. Optery does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
",
Location: Santa Clara United States
Job Description:
Operations Analyst Job ID: 24-05520
Job Title: Operations Analyst
Duration: 12+ Months with possibility of extension
Location: Remote
Pay Range: $30- $35/hr on W2.
Responsibilities:
- Perform some daily and monthly reconciliations for any of the following using Blackline reconciliation software.: Cash/Bank, Deposit, Loan, FX, Card, Suspense and Clearing accounts.
- May need to prepare journal entries during month and during the month end close.
- Communicate open breaks timely and accurately to Business Partners according to established SLAs.
- Ability to identify trends and process gaps in order to recommend solutions to mitigate risk.
- Position is intended to act as backup and support to the team member serving as SME for Reconciliation Team on the ISO20022 project, but may need to support other team members, as well.
- Role may include validation of ISO20022 test scenarios.
- Bank Reconciliation experience required.
- FX experience preferred.
- ISO20022 knowledge ideal but not required.
- Job details
Manager, Contracting Operations
Remote
Summary
Spark is hiring a Manager of Contracting Operations responsible for ensuring our agents continue to receive the industry’s best contracting services while we grow and scale our agent footprint. This role will require extensive experience leading high-performing operations teams that streamline internal processes while working directly with external partners. It requires an obsession with driving efficiency, extreme attention to detail, and passion for process-design.
You will report directly to the Director of Agency Operations and partner with them closely to ensure fast feedback loops while we upgrade our internal systems.
Key Responsibilities
Establish the north star for the contracting operations team
Hire, train, and performance manage a team of 8 – 10 associates
- Balance workload across many types of tasks
- Determine & track SLAs
- Hold associates accountable through reporting and quality assurance processes
- Hire effectively to ensure we can support contracting volume
- Resolve escalations when things go wrong
Drive team efficiency
- Identify opportunities to automate internal processes, and increase efficiency per employee by changing policies and processes
- Flag recurring inbounds and reduce them by coordinating with marketing, product, and support teams
- Advocate for product investments that will push agents to self-serve and/or streamline their requests
Maintain 3rd party tools to assist with volume reduction and team efficiency
Provide feedback to the organization around agent behavior
Skills Knowledge and Expertise
- Extensive experience building high-performing operations or support teams
- Relentless focus on driving process efficiencies
- Extreme attention to detail
- Analytical and innovative mindset; comfort with dashboards and reporting.
- Passion for improving the user experience
- Ability to influence and lead others through empathy
- Excellent written and verbal communication skills
Compensation
Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Spark. In accordance with New York City, Colorado, California, and other applicable laws, Spark is required to provide a reasonable estimate of the compensation range for this role. Inidual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is listed below. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.
Base Salary
$110,000 – $120,000 USD
Why you should join our team
By joining Spark, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the brokers and beneficiaries we serve. And you’ll learn, grow, be challenged, and have fun with your team while doing it.
We strive to help you and your family thrive. We’re committed to supporting your happiness, healthiness, and overall well-being by providing a comprehensive benefits program. In addition to your base salary, we also offer:
- Equity compensation
- Health care, including dental and vision through our PEO Sequoia
- Flexible work location; co-working available
- 401k
- Paid Time Off
- Monthly Remote Work Stipend (help cover costs of home-office needs)
- Paid Parental Leave
- Up to 12 weeks for birthing parents
- Up to 8 weeks for non-birth parents
- 11 paid holidays
- Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and SoFi
Business Operations, Principal
- Field Operations
- United States
About the Role:
As the Business Operations, Principal you will be responsible for the strategy and execution of a subset of Medallia’s GTM Tech Stack. You will have specific remit over our prospecting and forecasting tools and be expected to be a subject matter expert in order to streamline, automate, and optimize each tool to make it the most effective in our Sales Process. You will be responsible for Clari Forecasting, Clari Copilot, Clari Groove, ZoomInfo and Ringlead.
Responsibilities
- Lead a cross-functional group of stakeholders dedicated to capitalizing on the full features and benefits of Clari, Zoominfo and Ringlead
- Work closely with business partners to review operational processes and identify inefficiencies and opportunities for each system’s utilization
- Overall vendor management such as: first level contract negotiations, invoice management & coordination with finance and devising approval processes for each system with regards to additional investments, renewals, etc.
- Design and develop a global enablement model for each business system. This will include an initial training module for new hires and annual certification training for existing employees
- Develop and adhere to a roadmap that will encompass all touchpoints with each business system for the end users (i.e., Product Enhancement/ Releases, Enablement Sessions)
- Develop and maintain documentation outlining the intended use of Clari, Zoominfo and Ringlead for end users, which includes a data dictionary where applicable
- Partner with the Senior Director of Business Operations, Systems to review and consider additional tools for the tech stack
Qualifications
Minimum Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or related field or related experience
- 4+ years of hands-on experience with Clari
Preferred Qualifications
- Previously an administrator of Zoominfo and Ringlead
- Experience as a quota carrying Sales Executive
- Strong technical skills and understanding of system integrations and data flows
- Experience with agile development methodologies and tools such as Jira or Agile Central
- Experience with working in a fast-paced environment while working with IT in a shared service capacity
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders
- Strong leadership and mentoring abilities, with a passion for coaching and developing talent
- Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities simultaneously
Medallia is committed to equal pay and transparency. The annual base salary range for this position is $128,000 – $230,000/year. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an inidual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Medallia considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.
Medallia also offers competitive health and wellness benefits, including but not limited to medical, dental, vision, 401(k), short term and long term disability, life and AD&D insurance, statutory leaves, paid parental leave, and paid holidays. Benefits and eligibility may vary by location and role.
Insurance Ops Manager – Executive Benefits
Work From Home
Customer Experience – Customer Support/Operations Generalist (Life) /
Full Time /
Remote
The work we do has an impact on millions of lives, and you can be a part of it.
We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.
Protective’s Executive Benefits Team helps protect futures by helping employers finance employee retirement benefits. We are a solution-oriented team with an ongoing mission to simplify processes and provide exceptional products and services.
This position requires oversite and guidance of the Executive Benefit Inforce Operations team. This includes management of our administrative support staff including Quality Control, Premium Admin, and Workflow Management. Assumes ownership of the admin team workloads and service standards and provides detailed and consistent communication to senior management regarding processing statistics.
Primary Job Functions:
-
- Manages the Executive Benefits Inforce operations admin support staff in all day-to-day operations, including but not limited to timekeeping, HR related items, quality tracking and overall processes.
- Oversight of all Premium Administration tasks, strong focus on variable funds that must be handled generally within the same day. Must have knowledge of internal cash management process. Must become familiar with our client base in order to identify incoming funds and handle appropriately.
- Manages process for departmental quality control program for the extended inforce operations team. Identifies recurring issues or training opportunities and works with staff members and management for corrective actions.
- Oversight of Inforce Operations workflow including management of the shared mailbox to ensure all tasks are created and assigned appropriately. Many time sensitive tasks due to the large volume of variable cases under management.
- Oversees the coordination and compilation of all information needed for audits and monthly and quarterly SOX reviews. Accountable for adhering to control procedures.
- Reviews, updates, and adjusts procedural documentation. Works with Senior Management and team to streamline workflow problems or processes.
- Works with Compliance or Legal on issues or questions that arise with departmental audits
- Manages special projects or reporting as required.
- Travel for annual meetings and partner support may be required.
Qualifications:
-
- Bachelor’s degree in business or related field preferred; high school diploma required.
- Current FINRA SIE and Series 6/7 preferred. If not currently held, must obtain FINRA SIE and Series 6 within one year of hire.
- Minimum 3 years’ experience working independently in a fast-paced, multi-faceted environment while focusing on critical high value deliverables.
- Minimum 1 year of experience in the insurance and/or financial field.
- Variable life or annuity experience a plus.
- Prior experience in leadership and/or people management strongly preferred.
- Must have excellent leadership, verbal and written communication, customer service, analytical and problem-solving skills.
- Must have the ability to summarize broad concepts into reviewable data — solution-oriented mindset required.
- Must have the ability to meet the needs of a erse customer group and handle challenging conversations.
- Must have the ability to master several different systems and repositories of information, to seamlessly utilize all of them to support daily operations.
- Must adapt easily to a quickly changing environment.
- Assumes ownership of team workloads and service standards and provides detailed and consistent communication to senior management regarding processing statistics.
- Maintaining productivity & quality at or above the team standard.
- Full proficiency in Microsoft Office, including Excel.
$65,000 – $95,000 a year
Protective’s targeted salary range for this position is $65k to $95k. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees.
This position also offers additional incentive opportunities through an annual incentive based on inidual and Company performance.
Employee Benefits:
We aim to protect our employees’ wellbeing through a broad benefits offering. For example, we protect physical wellbeing through health, dental and vision insurance. We protect mental wellbeing through mental health benefits and an employee assistance program. We protect time away from work with a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). We protect financial wellbeing through contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.
Diversity and Inclusion:
At Protective, we are committed to providing an inclusive culture where all employees are able to fully contribute and thrive. Our goal is to grow and develop our people, attract erse talent and support strong, erse communities.
We support ersity, equity, and inclusion by working to develop a culture of inclusion and belonging led by leaders who develop potential and embrace all skills and abilities. Our aim is to create an equitable environment for all leaders and employees that will drive performance and impact business strategy. In this way, we can increase overall ersity for leadership roles and pipelines of talent by maturing our hiring practices, robust development opportunities and focus on retention of key talent.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a erse and inclusive workforce.
Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected] information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for iniduals with disabilities requesting an accommodation. General employment questions should not be sent through this process.
Job Description:
Job Title: Site Operations Director
Bridgewater, NJ
Remote, US
time type: Full time
time left to apply: End Date: December 31, 2024 (30+ days left to apply)
job requisition id: R2766096
Location: Bridgewater, NJ OR US Remote
MUST BE LOCATED NEAR AND ABLE TO TRAVEL TO THE CMO LOCATED IN VACAVILLE, CA
About the Job
We deliver 4.3 billion healthcare solutions to people every year, thanks to the flawless planning and meticulous eye for detail of our Manufacturing & Supply teams. With your talent and ambition, we can do even more to protect people from infectious diseases and bring hope to patients and their families. Your job, as Site Operations Director within our Site Operations Team will be to [summary of opportunity].
Reporting to External Manufacturing and Supply Large Molecule Site Operations Lead and ensuring on time & in full delivery by in person presence at the CMO
Main Responsibilities:
The Site Operations Leader will work:
in partnership
- External Manufacturing Site team, Specialty Care Functional Leadership
- Ensures on time & in full delivery of products for CMOs/External Suppliers (CMO facility is located in Vacaville, CA) within site management unit by being present at the contract manufacturing site during key manufacturing activities.
- Accountable to understand the products as it is implemented at the CMOs from an operational & financial perspective, able to provide routine technical support, and provide timely information to all stakeholders.
- Build collaborative business relationships with external partners as key partner to ensure on time & in full delivery by frequent presence at the CMO site.
- Serve as the first level of escalation to the External Manufacturing Product Teams (EMPT) as it relates to problems encountered with CMO activities & production.
- Actively participates in CMO driven Joint Steering Committee (JSC) meetings.
- Escalates issues to appropriate forums, as needed.
- Accountable to understand the contract guidelines and the impact to the product/departmental P&L of production variations.
- Responsible for implementing Life Cycle management projects.
- Responsible for the adherence to the Risk Management Program to identify, evaluate, document, and communicate risks potentially impacting quality and compliance; involves a multi-disciplinary team to define remediation plans to mitigate risks impacting products and GxP operations.
- Ensure Compliance through active participation at all applicable quality governance forums (including Quality Management Reviews and Periodic Business Reviews).
- Accountable for reviewing and providing technical of critical deviations.
- Accountable for on time Quality System related records, also reviews and approve all Category 3 Change Requests.
- Interface with external regulatory authorities as required.
- Works with External Site Team Leads (EST) and Functions heads for standardization of processes and procedures required to manage CMOs and related work within External Site Team.
About You
MUST BE LOCATED NEAR AND ABLE TO TRAVEL TO THE CMO LOCATED IN VACAVILLE, CA
Experience:
- Bachelor’s degree with scientific background or equivalent and 8+ years of experience
- Master’s degree with scientific background or equivalent and 6+ years of experience
- Experience in large molecule pharmaceutical manufacturing operations
- Knowledge/understanding of supply chain logistics
- Knowledgeable in support quality investigations
- Lean/Six sigma methodology
- Experience with operational excellence and continuous improvement initiatives
- Strong communication and collaboration skills
- Good functional knowledge on industrial business processes
- Good exposure to cross sites & cross Global Business Units (GBUs) networking is a plus.
Skills:
Technical skills
- Highly knowledgeable in biotech/pharmaceutical industry technologies (drug substance, drug product and finished goods; devices is preferred)
- Knowledgeable in E2E product & industrial strategy, performance management, project management
- Basic understanding of data management and digital products
- Strong analytical skills.
- Good command of KPI target setting & monitoring
Leadership skills
- Strategic thinking: analyzes current and future scenarios, disrupts the status quo with innovation, while remaining pragmatic and focus on priorities. Able to shape a vision. Able to lead & animate networks, teams, experts – Strong communication skills.
- Results orientation: Demonstrated ability to drive initiatives from concept to execution.
- High level of autonomy. Executes, comfortable with ambiguity, and adapts with agility. Takes calculated risks and anticipates potential issues.
- Relationship & Influence: able to manage ambiguity and partners without solid reporting line.
- Inspires trust through empathy and authenticity. Empowers and recognizes others to create powerful relationships and networks.
- Stretched ambition and act. Encourages the teams to stretch and do things differently & creates space for the teams to act.
- Commit to Patients and full product quality. Makes sure the teams understand how to act for patients and customers.
- Approaches the role with humility and thinks Sanofi first.
Languages:
- Fluent English
Why Choose Us?
- Bring the miracles of science to life alongside a supportive, future-focused team.
- Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
- Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
- Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally erse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
#GD-SG
#LI-GZ
#LI-Onsite
#vhd
Pursue progress, discover extraordinary
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
US and Puerto Rico Residents Only
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and erse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
Title: Associate, Crypto Operations
Location: Remote
Type: Permanent Full Time
Workplace: remote
Category: Core Operations
Job Description:
Your career is an investment that grows over time!
Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 4 million users who trust us with more than $50 billion in assets.
Our teams ship often and make an impact with groundbreaking ideas. We’re looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work.
As an Associate, you will join our Crypto Operations team to help deliver frictionless, reliable, accurate, and timely client experiences across an expansive set of products & features. Our Crypto Operations team is a part of the Wealthsimple Brokerage Operations business unit that provides the back-end technology, operations, and platform that powers our key Wealthsimple products. It continues to expand to deliver a wider breadth of financial services to our clients and supports the broader organization in operationalizing key priorities. We are always striving to deliver best-in-class operations for the products we support.
In this role, you will deliver and continuously improve the key processes that help power our Crypto product. You will manage projects from ideation to completion, and work collaboratively with Crypto Ops management, fellow Crypto Ops team members, Finance, Data & Reconciliation, Compliance, and Engineering teams.
In this role, you will have the opportunity to:
- Keep us accountable, and drive impact:
- Work closely with the Staking function of our Crypto Product Operations team and support our key processes with a no-ego attitude (roll-up-your-sleeves mentality).
- Ensuring the DTD operational excellence of our Staking function is maintained. All while ensuring key tasks are being done correctly and promptly.
- Collaborate with our Finance, Data & Reconciliation teams to address any deviations within our processes between expected results versus actual reality.
- Own the problem-solving of distinct Crypto Product Ops projects and independently engage with leadership and stakeholders to drive the answer forward.
- Facilitate effective communication across our multiple partners, from internal stakeholders to external vendors, regulators, and auditors.
- Grow into a subject matter expert and support your fellow associates, specialists, and internal partners so everyone can level up their knowledge.
- Optimize our Ecosystem:
- Find opportunities to strengthen our internal controls, reduce any weaknesses/risks, and help scale processes within our product operations team.
- Collaborate with external teams to ensure our key processes & controls are supporting our stakeholders and their deliverables.
- Work closely with our Compliance & Finance teams to ensure our processes, controls, and reporting are adhering to regulatory standards (i.e CIRO, OSC).
Skills we are looking for:
- Relevant work experience: 2+ years of demonstrated success in a fast-paced environment either in brokerage operations, Fintech, Startups, FI’s or other operations roles in related fields.
- General Interest or experience in crypto and its various applications (i.e Staking, Trading, Wallets & Transfers, DeFi) is nice to have.
- Experience with SQL, General Ledgers, and Reconciliations is a huge plus
- Naturally Curious – Relentlessly pursuing to find the root cause of a problem, and willing to further expand their own knowledge & competencies.
- Proactive & Action-Oriented – Acts without being told what to do. Takes full ownership of work and proactively identifies problems. Striving to make the next day better than the last.
- Organization & Planning – Plans, organizes, schedules, and budgets time in a productive manner, allowing for a focus on key priorities.
- Collaboration – Excellent interpersonal skills and experience in highly collaborative environments
- Efficient – Ability to produce significant output with minimal wasted effort. Finds the path of least resistance to the problem definition, solution and execution
- Communication – Speaks plainly and truthfully. Communicates complex ideas in a simple & easy-to-understand way for any audience (e.g. engineering, finance, operational teams, executive team)
- Honesty/integrity – Doesn’t cut corners. Does what is right, not what is politically expedient.
Why Wealthsimple?
Competitive salary with top-tier health benefits and life insurance
Retirement savings matching plan using Wealthsimple Work
20 vacation days per year and unlimited sick and mental health days
Up to $1,500 per year towards wellness and professional development budgets respectively
90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year
A wide variety of peer and company-led Employee Resource Groups (ie. Rainbow, Women of Wealthsimple, Black @ WS)
Company-wide wellness days off scheduled throughout the year
We’re a remote-first team, with over 1,000 employees coast to coast in North America. Be a part of our Canadian success story and help shape the financial future of millions – join us!
Read our Culture Manual and learn more about how we work.
DEI Statement
At Wealthsimple, we are building products for a erse world and we need a erse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement
Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs.
Title: Operations Risk Manager
Location: Remote US
Job Description:
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
The Backbook Risk Team is responsible for Affirm’s backbook strategy and operational execution. This team is responsible for managing its collection and recovery processes while striving to maximize NACO reductions and efficiently manage operational expenses. This team works cross-functionally with Risk, Compliance, Machine Learning, Product, Engineering, Operations, Analytics, and Finance teams to define and execute the Backbook Risk strategies, improve collection rates and ensure compliance with all local, state and national laws and regulations.
As a Backbook Operations Process Manager, you will play a pivotal role in guiding the backbook operations team as it looks to grow, scale and develop both domestically and internationally. We are seeking a dynamic leader with a robust background in process improvement, data analysis, and project management, who is passionate about creating efficient, effective, changes and improvements to our existing frameworks. In this role, you will lead the team in writing, developing, implementing and maintaining the policies that guide our backbook risk processes. You will craft and execute strategies to drive continuous improvement and foster cross-functional collaboration.
This role also requires extensive use of data analytics to derive insights, and develop operational strategies that improves an agent’s ability to collect on delinquent debts in the most cost effective manner possible. Collaborating with cross-functional partners, the operations process manager works with the larger Backbook Operations team as well as Product teams to develop strategies and processes that improve the businesses net charge off rate while maintaining or lower its operational expenses. This role is also expected to work heavily with the broader Risk and Finance teams to help facilitate discussions on portfolio performance and loss forecasting.
Come join us in our mission to change consumer finance through better data and technology, lower costs, and increased transparency while providing the best customer experience!
What You’ll Do
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- Act as a primary liaison for internal and external partners, leading project planning and product integrations with a focus on building strong relationships, coordinating cross-functional team efforts, and aligning partner priorities with our strategic goals.
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- In collaboration with the Operations, Credit Analytics, Product, Machine Learning, and Finance teams, mature and evolve staffing models to drive performance while optimizing costs.
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- Employ a data-driven approach to decision-making, providing the team with quantitative and qualitative insights to support strategic initiatives.
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- Design and develop solutions to track key portfolio metrics, monitor risk / macroeconomic trends and communicate findings to stakeholders.
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- Own end-to-end policy creation, maintenance, review, and governance for Backbook Risk Management.
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- Solve interesting collection and operational challenges with alternative data and advanced analytics.
What We Look For
-
- Passion to redefine the lending and financial industry for the better.
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- 6+ years of work experience in operational roles within Fintech/Banking.
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- 4+ years of project management experience.
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- Experience with data visualization tools is a must, data querying skills are a bonus.
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- Proven understanding of risk fundamentals (experience with both consumer and business risk management practices, an understanding of industry risk trends.)
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- Ability to communicate findings and recommendations clearly to both technical and non-technical audiences.
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- Intelligence + Humility. Hubris is the fastest way to blow up a business!
Pay Grade – J
Equity Grade – 6
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA Pacific base pay range (CA, WA, NY, NJ, CT): $130,000 – $170,000USA Sapphire base pay range (all other U.S. states): $115,000 – $155,000
Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
-
- Health care coverage – Affirm covers all premiums for all levels of coverage for you and your dependents
-
- Flexible Spending Wallets – generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
-
- Time off – competitive vacation and holiday schedules allowing you to take time off to rest and recharge
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- ESPP – An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of inidualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking “Submit Application,” you acknowledge that you have read the Affirm Employment Privacy Policy for applicants within the United States, the EU Employee Notice Regarding Use of Personal Data (Poland) for applicants applying from Poland, the EU Employee Notice Regarding Use of Personal Data (Spain) for applicants applying from Spain, or the Affirm U.K. Limited Employee Notice Regarding Use of Personal Data for applicants applying from the United Kingdom, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
Title: Senior Analyst, Customer Engineering Strategy & Operations
Location: United States
Job Description:
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale – unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data – securing and protecting private information more effectively – Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
To support our growth and enable us to scale efficiently, we are seeking an outstanding Senior Analyst, Strategy & Operations to help drive sales strategy, planning, reporting, and analysis efforts in our Global Customer Engineering team. The Senior Analyst will be responsible for the analytical aspects of key business decisions, including quota setting, attainment reporting, go-to-market strategies, resource allocation, process improvement, metrics and dashboards.
You’ll be able to work cross-functionally with Customer Engineering Leadership, Strategy & Operations, Finance, and IT to drive efficiency and performance improvement across multiple operational and financial metrics globally. You will generate reports and analysis, providing insights that support decision-making and help define, land, and deliver on key Customer Engineering strategic priorities. You will support running the business cadence, helping navigate the complexities of systems and tools as well as collaborating with cross-functional teams to tackle problems, design, manage, and optimally deliver projects against operational standards.
You will help scale and streamline the operations of Elastic’s Customer Engineering business by providing the incentives, systems and business insights the organization needs to optimize performance, efficiency and productivity.
Responsibilities will include bookings and consumption analysis, sales performance analyses, forecast preparation, territory management, quota assignment, report preparation and deep analysis of our efficiency in the market.
You will enjoy analyzing data, love improving the inefficient, and are not afraid to get involved! Reporting to the Senior Manager, Customer Engineering & Support Strategy & Operations, this person will be focussed on delivery, flexible, and eager to acquire new skills and knowledge.
What You Will Be Doing:
-
- Designing incentive structures for roles including Customer Architects and Customer Engineers, that align with the organization’s goals.
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- Crafting and delivering quotas and targets, and managing territories & account alignment.
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- Partner closely with Customer Engineering leadership to develop actionable, measurable projects and programs that accelerate consumption growth and improve productivity.
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- Perform in-depth analyses on the leading, in-process, and lagging indicators to support pivotal initiatives to drive growth.
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- Perform data analysis and modeling to identify trends and efficiency opportunities. Build, maintain, and improve systems, tools and dashboards to support the needs of the team and key partners.
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- Engage in ad-hoc analyses to understand business performance/user metrics, Key Performance Indicators and provide concise summaries and recommendations to management on topics from go-to-market strategies, resource allocation and more.
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- Independently form and express opinions on signals in the data that show risks or opportunities.
-
- Focus on continuous improvement of processes, policy and tools to drive productivity and remove friction
What We Are Looking For:
-
- 5+ years work experience in Sales or Field Operations, Strategy, FP&A, Management Consulting, or similar field in SaaS organizations with strong exposure to go-to-market strategy.
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- BA/BS degree in Marketing, Business, Finance or equivalent experience required.
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- Demonstrated ability to structure sophisticated problems, develop solutions, and craft recommendations and results into easily digestible documents and communications, presenting with all levels of the organization: C-Suite on down.
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- Highly collaborative style and the ability to adjust on the fly to new demands with a sense of urgency.
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- Ability to thrive in a fast paced start-up environment.
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- Deep familiarity with Salesforce.com.
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- High level of proficiency with the MS Office suite (especially MS Excel and MS Powerpoint).
-
- Experience with BigQuery, SQL. Experience with Tableau is a plus.
Additional Information – We Take Care of Our People
As a distributed company, ersity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
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- Competitive pay based on the work you do here and not your previous salary
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- Health coverage for you and your family in many locations
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- Ability to craft your calendar with flexible locations and schedules for many roles
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- Generous number of vacation days each year
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- Increase your impact – We match up to $2000 (or local currency equivalent) for financial donations and service
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- Up to 40 hours each year to use toward volunteer projects you love
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- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to ersity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome iniduals with disabilities and strive to create an accessible and inclusive experience for all iniduals. To request an accommodation during the application or the recruiting process, please email [email protected] We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for iniduals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
Please see here for our Privacy Statement.
Associate, Operations
at Ginkgo Bioworks Inc.
Remote, US
Our mission is to make biology easier to engineer. Ginkgo is constructing, editing, and redesigning the living world in order to answer the globe’s growing challenges in health, energy, food, materials, and more. Our bioengineers make use of an in-house automated foundry for designing and building new organisms.
Ginkgo Biosecurity is building next-generation biosecurity infrastructure and deploying the technologies global leaders need to predict, detect, characterize, and respond to a wide variety of biological threats.
Position Overview
As a Full-Time Supply Operations Associate, you will play a pivotal role in managing and optimizing our supply chain operations. You will be responsible for ensuring efficient inventory management, coordinating logistics, procurement, overseeing and operating production runs, and maintaining strong relationships with clients and suppliers. The ideal candidate is detail-oriented, analytical, and possesses excellent communication skills. This position requires working on-site in Emeryville, California.
Key Responsibilities
- Support and build ordering operations and processes for large scale testing programs – specifically the CDC TGS program
- Improve, standardize, and document ordering operations processes across multiple client programs and testing modalities
- Procure materials for all kits and research materials, including coordinating with Physical Product
- Work cross functionally with Commercial Ops, Program Leads, Physical Product, International teams to forecast and troubleshoot supply issues
- Fulfill orders for all domestic orders across all domestic programs
- Operate Ginkgo Bioworks retail sites: run all operational activities for Ginkgo Goods, the GROW store and Promotional Goods for conferences and other marketing events
- Forecast, plan and execute production runs for kits across all existing programs including training of flex workers and maintaining proper documentation
- Coordinate with suppliers to maximize quality, efficiency, and cost
- Implement inventory control measures to optimize stock levels, minimize waste, and reduce lead times, including intake and inventory updates
- Monitor and analyze supply chain performance metrics to identify areas for improvement and implement solutions
- Conduct regular audits of inventory accuracy and reconcile discrepancies as needed
- Utilize inventory management software and other tools to track inventory levels, orders, and shipments accurately
- Support ad hoc projects and initiatives related to supply chain optimization and process improvement
- Support ad hoc projects related to Physical Product
- Ability to work on your feet for extended periods of time, work with your hands and occasionally lift objects up to 40lbs
- Tackle the most urgent and immediate problems facing Ginkgo Biosecurity as a whole
- Support special projects, as requested
- Support late night and weekend coverage, as needed
Requirements
- 1-2 years of experience in supply chain operations, inventory management, or procurement
- Ability to work in person at our Emeryville, CA facility
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
- Travel 4-5x per year for team offsites
- Travel as needed to visit partner vendors/kitters and test sites
Desired Experience and Capabilities
- Strong analytical skills with the ability to interpret data and draw actionable insights
- Excellent organizational and time management skills, with the ability to prioritize tasks effectively
- 3rd Party Vendor/Partner Management experience is a plus but not required
- International operations experience is a plus
- Effective communication and negotiation skills, both written and verbal
- Detail-oriented with a commitment to accuracy and precision
- Knowledge of supply chain best practices and industry standards is preferred
Total compensation for this role is market driven, with a starting salary of $60k+, as well as company stock awards. Base pay is ultimately determined based on a candidate’s skills, expertise, and experience. We also offer a comprehensive benefits package including medical, dental & vision coverage, health spending accounts, voluntary benefits, leave of absence policies, Employee Assistance Program, 401(k) program with employer contribution, 8 paid holidays in addition to a full-week winter shutdown and unlimited Paid Time Off policy.
To learn more about Ginkgo, visit www.ginkgobioworks.com/press/ or check out some curated press below:
- What is it really like to take your company public via a SPAC? One Boston biotech shares its journey (Fortune)
- Ginkgo Bioworks resizes the definition of going big in biotech, raising $2.5B in a record SPAC deal that weighs in with a whopping $15B-plus valuation (Endpoints News)
- Ginkgo Bioworks CEO on scaling up Covid-19 testing: ‘If we try, we can win’ (CNBC)
- Ginkgo raises $70 million to ramp up COVID-19 testing for employers, universities (Boston Globe)
- Ginkgo Bioworks Redirects Its Biotech Platform to Coronavirus (Wall Street Journal)
- Ginkgo Bioworks Provides Support on Process Optimization to Moderna for COVID-19 Response (PRNewswire)
- The Life Factory: Synthetic Organisms From This $1.4 Billion Startup Will Revolutionize Manufacturing (Forbes)
- Synthetic Bio Pioneer Ginkgo Raises $290 Million in New Funding (Bloomberg)
- Ginkgo Bioworks raises $350 million fund for biotech spinouts (Reuters)
- Can This Company Convince You to Love GMOs? (The Atlantic)
We also feel that it’s important to point out the obvious here – there’s a serious lack of ersity in our industry, and that needs to change. Our goal is to help drive that change. Ginkgo is deeply committed to ersity, equity, and inclusion in all of its practices, especially when it comes to growing our team. Our culture promotes inclusion and embraces how rewarding it is to work with people from all walks of life.
We’re developing a powerful biological engineering platform, so we must remain mindful of the many ways our technology can – and will – impact people around the world. We care about how our platform is used, and having a erse team to build it gives us the best chance that it’s something we’ll be proud of as it continues to grow. Therefore, it’s critical that we incorporate the erse voices and visions of all those who play a role in the future of biology.
It is the policy of Ginkgo Bioworks to provide equal employment opportunities to all employees, employment applicants, and EOE disability/vet.
Title: Defined Benefit Operations Specialist
Location: Work From Home United States
Job Description:
time type: Full time
job requisition id: R20056592
Job Family: Operations – General
About Us
At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential unleashed by leveraging the talents of a erse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.
Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.
Transamerica is a part of Aegon, an integrated, ersified, international financial services group. The Aegon companies employ over 21,500 people and have approximately 31.7 million customers.* For more information, visitwww.transamerica.com.
Who We Are
Transamerica has been making financial services available to the many, not just the few, for more than 100 years. We’re a leading provider of life insurance, retirement, and investment solutions, serving millions of customers throughout the United States. Transamerica’s dedicated professionals focus on helping people live their best lives through saving, investing, and protecting their loved ones. Transamerica is dedicated to building America’s leading middle market life insurance and retirement company, providing a broad range of quality inidual life insurance policies, workplace supplemental insurance benefits, workplace retirement plans, inidual retirement accounts, and investment products, including mutual funds, annuities, stable value solutions, as well as investment management services.
What We Do
Transamerica is organized by lines of business (Life Insurance, Annuities, Mutual Funds, Retirement Plans, and Employee Benefits), which are supported by Transamerica Corporate (Corporate Development; Finance; Internal Audit; Legislative, Regulatory & Policy; Office of the CEO; People and Places; Brand; Corporate Affairs; Risk; and Technology).
Job Description Summary
As part of the Defined Benefit (DB) Operations team, facilitates a variety of processes including, quality assurance, data analysis, benefit calculations, death processing, payment verifications, and beneficiary forms.
Job Description
Responsibilities:
- Perform routine and moderately complex DB Retirement benefit calculations, payment processing, and other operational processes using knowledge of ERISA and tools used to perform calculations.
- Support projects as a calculations resource for specified clients. Perform analysis, including population identification based on documented criteria, manual research.
- Provide technical guidance to internal partners, including call center, client consultants and project team.
- Organize daily work to consistently meet Service Level Agreements while prioritizing participant and client escalation requests on a daily basis
- Review SOC procedures and correctly implement with each calculation to remain in compliance.
Qualifications:
- Bachelor’s degree in business, math, finance, actuarial science, or related field, or equivalent education/experience
- Two years relevant work experience
- Basic knowledge of defined benefit pension and actuarial concepts
- Basic knowledge of retirement industry regulations
- Strong math and analytical skills
- Good verbal and written communication skills
- Strong organizational and prioritization skills
- Proficiency using MS Word, Excel
Preferred Qualifications:
- Defined benefit pension experience
- Computer programming fundamentals
- Basic SQL query skills
Working Conditions:
- Non-commuting Remote employees will not be assigned to report to a Company office location (although they may need to travel to a Company office upon request) and will perform their work remotely.
**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.**
The Salary for this position generally ranges between $44,000 – $58,500 annually. This range is an estimate, based on potential qualifications and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.
Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Inidual Performance and is at Company discretion.
This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.
What We Offer
For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.
Compensation Benefits
- Competitive Pay
- Bonus for Eligible Employees
Benefits Package
- Pension Plan
- 401k Match
- Employee Stock Purchase Plan
- Tuition Reimbursement
- Disability Insurance
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Employee Discounts
- Career Training & Development Opportunities
Health and Work/Life Balance Benefits
- Paid Time Off starting at 160 hours annually for employees in their first year of service.
- Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
- Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
- Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
- Adoption Assistance
- Employee Assistance Program
- College Coach Program
- Back-Up Care Program
- PTO for Volunteer Hours
- Employee Matching Gifts Program
- Employee Resource Groups
- Inclusion and Diversity Programs
- Employee Recognition Program
- Referral Bonus Programs
- Peer Recognition Program (BRAVO)
Inclusion & Diversity
We believe our commitment to ersity and inclusion creates a work environment filled with exceptional iniduals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.
To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of ersity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of ersity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.
Giving Back
We believe our responsibilities extend beyond our corporate walls. That’s why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.
Transamerica’s Parent Company
Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 29.5 million people across the globe. It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and ersity.
Title: Senior Product Operations Manager
Location: U.S. Remote
Job Description:
At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better.
We’re looking for a Senior Product Operations Manager to build the connective tissue between our Engineering, Product, Design, and various customer-facing teams. As a Senior Product Operations Manager, you’ll bring a blend of strategic, operational, and product experience to drive alignment across our organization and improve product development velocity. You’ll also be the cornerstone of optimizing and managing the product management rituals and processes. As a key facilitator, organizer, and advocate, you will ensure that product management operations are streamlined, efficient, and aligned with the company’s strategic goals.
About the role:
- Location: Remote-first (United States)
- Full-time
- Permanent
- Exempt
- The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We’ve structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
- Zone A: $145,000 – $199,000
- Zone B: $137,000 – $187,000
- Zone C: $128,000 – $175,000
Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
- Reporting to the Senior Manager, EPD Operations
As a Senior Product Operations Manager, you’ll …
- Optimize operational workflows; Collaborate with Engineering, Product, Design, marketing, and customer support teams to identify and implement improvements in operational workflows.
- Develop and implement best practices; Create and maintain operational programs, frameworks, and best practices to enhance communication, alignment, and decision-making across teams.
- Streamline onboarding and training; Own Product Manager onboarding, set up learning and development opportunities, and mentor teams on best practices and tools.
- Drive tool and resource optimization; Ensure the Product Team has the best tools and resources, leading optimization efforts and managing product tooling.
- Own roadmap prioritization systems; Build and manage systems to help PMs integrate inputs from customer feedback, OKRs, and data metrics, ensuring alignment on roadmap priorities with leadership.
- Foster a collaborative culture; Promote a culture of collaboration, accountability, and innovation within the product operations team and across the organization.
In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we’ll help you incorporate them into your role.
About you:
You’ll thrive as a Senior Product Operations Manager if you:
- Have experience working as a Product Manager or Product Operations Manager in a high-growth company with a focus on products for technical user personas (designers, web developers, or software engineers).
- Have extensive experience collaborating with engineering and design teams to understand their technical requirements, constraints, and ideal collaborative states with the product.
- Enjoy understanding the “why” behind current workflows and enthusiastically develop improvements. Success in this role means implementing new processes, procedures, and strategies that enhance communication and collaboration efficiency and scale with a growing team.
- Can understand, discuss, and derive insights from data to build trust, influence decision-making, and address operational opportunities within EPD teams.
- Are an excellent communicator, comfortable engaging with both technical and non-technical audiences through written and verbal communication.
- Have experience working with remote, cross-functional teams.
- Excel at time management and prioritization, juggling a variety of projects, and working autonomously. Developing your own efficient workflow practices is a huge plus!
Our Core Behaviors:
- Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
- Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
- Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
- Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates
Benefits & wellness
- Equity ownership (RSUs) in a growing, privately-owned company.
- 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
- 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
- Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
- Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
- Monthly stipends to support health and wellness, smart work, and professional growth
- Professional career coaching, internal learning & development programs
- 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
- Discounted Pet Insurance offering (US only)
- Commuter benefits for in-office employees
Remote, together
At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.
Stay connected
Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor.
Please note:
We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.
To join Webflow, you’ll need a valid right to work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
For information about how Webflow processes your personal information, please review Webflow’s Applicant Privacy Notice.
Help Scout is hiring a remote Lead Product Designer. This is a full-time position that can be done remotely anywhere in the United States.
Help Scout - Simple customer service software and education.
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Cloudflare is hiring a remote Principal Leader, Product Growth. This is a full-time position that can be done remotely anywhere in the United States.
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Director, Supply Chain and Operations
Location: Remote (US Only)
Type: Full-time
Workplace: remote
Category: Education
Job Description:
Our Mission and Opportunity
Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has a lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child – by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $175 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.
Our Team
We are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban.
We believe that everyone-from our employees to the students, teachers, and administrators we serve- should be given the opportunity to learn and thrive, whatever their background may be. We celebrate ersity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work. From decision making, to how we operate, we ground ourselves in our Leadership Principles every day.
Who You Are
Education products are critical to the future of brightwheel as we are committed to providing solutions for schools, parents and teachers that free up their time to focus on providing high quality education to every child. The Director of Supply Chain & Operations ensures that we are able to make products efficiently and meet our customer demand. The role leads the teams that are responsible for procuring supplies, creating our products and fulfillment. This role requires experience in operations and supply chain.
What You’ll Do
- Run & Scale Operations: Responsible for the overall quality and performance of the operation. Develop the operational plans tied to overall business objectives. Launch strategic initiatives to scale production capacity.
- Contribute to Education Business Growth: Partner with cross-functional stakeholders across Design, Marketing, Finance, and Digital Product to drive the most impactful initiatives for the Education business. Define, track, and execute against key initiatives.
- Continuous Improvement of Existing Operations: Set and assess short-term and long-term goals of the operation. Align operations to support business growth.
- Implement Process Improvements: Drive process change initiatives within supply chain and operations so the business can meet its goals
- Build A Great Organization: Attracts great talent, mentors and develops leaders
Qualifications, Skills, & Abilities
- 10+ years of experience in a senior leadership role in supply chain management or operations
- Direct management experience in a manufacturing, production, distribution or logistics field. Preferably in a high growth environment.
- Proven ability to plan and manage operational processes for maximum efficiency and productivity
- Experience in developing budgets and business plans
- Ability to implement new processes that increase capacity and efficiency while supporting a high growth business
- Track record of leading an operation with high growth expectations
- Experience evaluating supply chain performance by analyzing data and metrics
Brightwheel is committed to internal pay equity and offers a competitive compensation package, including base salary, equity, and benefits. Our benefits package includes premium medical, dental, and vision benefits, generous paid parental leave, a flexible paid time off policy, a monthly wellness and productivity stipend, and a Learning & Development stipend.
For cash compensation, brightwheel sets standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. Multiple factors determine final offer amounts, including geographic location, candidate experience, and expertise. If you have questions about the compensation band for your region, please ask your recruiter.
Brightwheel is committed to creating a erse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Senior Agile Program Operations Specialist
Technology
Remote, United States
Philadelphia, Pennsylvania
Description
The Senior Agile Program Operations Specialist plays a critical role in the partnership between eMoney business stakeholders, software development teams and the Agile PMO team. This strategic and hands-on role combines deep understanding and analysis of software development operations with systems knowledge to drive the product lifecycle and achieve desired business outcomes. This role ensures business stakeholders and development teams have the reporting they need to support their activities and maximize their business impact.
In addition, the Senior Agile Program Operations Specialist maintains and evolves the Enterprise Agile Planning tools we use to support our software development processes. They keep the rest of the organization apprised of the changes vendors make to these tools and increase the business impact we derive from them. This role partners with stakeholders and software teams to understand software development process gaps. The Senior Agile Program Operations Specialist supports the Agile PMO through a data driven approach to measure the health of software development processes with objectivity, accuracy, and transparency.
Job Responsibilities
Accountable for maintaining and evolving the Enterprise Agile Planning Tools, Lean-Agile processes, reports and metrics used by our software development teams to run smoothly and deliver business impacts. Collaborates with development teams and their leaders to understand needs and deliver business impacts. Collaborates with Agile Program Management Office to deliver business impacts.
- Tooling
- Acts as a SME for Enterprise Agile Planning tools used by eMoney.
- Maintains the Enterprise Agile Planning tools used and evolves our use of them.
- As our Lean-Agile processes evolve, make supporting changes to Enterprise Agile Planning tools.
- Documents the mappings between Lean Agile Processes and our Enterprise Agile Planning tools.
- Change & Project Management
- Proactively manages rollout of upcoming releases from SaaS 3rd Party tool vendors to eMoney users.
- Implements defined measures and metrics using tooling available.
- Project manages efforts related to tooling support, such as Jira Cloud upgrades.
- Ensures people are prepared for upcoming tool, report, system and process changes by proactively communicating with those affected.
- Reporting
- Collaborates cross-department to understand software development operations reporting needs.
- Creates new reports and changes reports based on the requirements identified.
- Maintains report suite and ensures they are delivered to the correct audience at the right time.
- Makes reports available self-service and in real-time when possible.
- Process Improvements
- Proactively contributes to continuous improvement initiatives around tools, systems, process, analytics and reports.
- Maintains a good understanding of Lean-Agile, Scaled Agile (SAFe) and Team Agile (Scrum/Kanban) techniques.
- Analyzes the Lean-Agile operational processes eMoney has adopted and recommends improvements.
- Understands the eMoney organization and the Lean-Agile operational processes eMoney has adopted.
- Documents the Lean-Agile operational processes eMoney has adopted for broad visibility and to ensure business continuity.
Requirements
- Bachelor’s degree or combination of relevant education and experience.
- 6+ year’s experience working in an Agile environment as a Scrum Master, Agile PMO or similar role.
- Understanding of Lean Agile Methodology/process and the ability to instill Agile values.
- Understanding of Scaled Agile frameworks such as SAFe.
- Deep experience with Jira, Excel.
- Experience with BI platforms such as Looker.
- Experience in requirements assessment to define and develop business processes and practices
- Technical support experience with Confluence and Jira, Looker reporting (or similar)
Skills
- Exceptional communicator in both written and verbal interactions
- Strong analytical and problem-solving skills, with the ability to make informed decisions with limited information
- Ability to influence change in an Agile organization, communicating persuasive arguments for continuous improvement to both technical and non-technical audiences
- Strong analytical, problem solving and diagnostic skills
- Excellent organization and time management skills
- Strong qualitative and quantitative skills; detail oriented with ability to see the big picture and to work effectively at both high and detailed levels
- Ability to adapt in a growing, changing environment
- High propensity for learning
- Skilled in the design and implementation of dashboards; ability to analyze data and present it in a way that tells a story
- Ability to resolve conflicting end-user requirements and competing priorities
- Team player with the ability to adapt to changing priorities and goals
- Displays intellectual curiosity and business acumen
- Proven ability to achieve results and effect change
- Detail oriented
The salary range for this position is $107,000 – $142,000; commensurate salary to be determined based on skills, professional background and expertise. This position is also eligible, pursuant to applicable eMoney policies, for the annual bonus program, retirement contributions, health insurance, sick leave, parental leave and paid time off.
At eMoney Advisor, our mission is to help people talk about money. Founded in 2000, it’s the only wealth management system that offers transparency, security, mobile access, and superior organization. Our award-winning, web-based services and resources are designed to amplify advisors’ value to their clients. Today, we serve more than 109,000 financial professionals and support over 6 million end clients.
At eMoney, we create and nurture a culture that values ersity and inclusion, which enables our employees to thrive and do their best work. Different ideas, perspectives, and backgrounds inspire a stronger and more creative work environment that delivers better results.
eMoney is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Operations Support Manager
Location: Bellevue United States
Job Description:
Datacenter Physical Security
Reports To: Regional Director of Security Operations
Location: Remote (US-based)
FLSA: Exempt
Salary: DOE
Summary
The Operations Support Manager (OSM) works closely with the Datacenter Director of Physical Security Operations to provide focused regional end-to-end project management, data analysis, and presentation of results to regional and global executive-level clients. The successful candidate will be a highly motivated, energetic, and self-directed inidual with excellent written and verbal communication skills. This is a highly independent role requiring intensive collaboration with both internal and client stakeholders and senior managers. The OSM reports directly into the RDSO.
Essential Functions
Collaborate with the Regional Director of Security Operations (RDSO), Regional Security Managers (RSM), Business Analysts, and Program Coordinators to collect, review and submit weekly reports and trend analysis of significant security events to regional and global client leadership. Provide additional contextual discussion and explanation of the data when required.
Manage and respond to requests for information from executive clients at the Director level and above. Coordinate with applicable stakeholders across the enterprise to collate, analyze, and present results.
Acts as a liaison officer between Securitas leadership and client leadership. Delivers valuable feedback from the client to Securitas and vice versa.
Project manages selected strategic initiatives designed to drive process improvements across the enterprise.
Analyze the results of existing programs and impact of proposed changes and present findings to leadership.
Present to large groups of internal and client stakeholders regarding status of projects, and data analysis of ongoing initiatives.
Build frameworks and methodology for implementation of initiatives from the client.
Regularly organize and facilitate meetings and provide status updates to the client.
Update and create procedural documentation in collaboration with subject matter experts.
Schedule, facilitate, and takes notes for client and internal meetings.
Provide operational support as needed as assigned by the RDSO.
Identify opportunities for process improvement and recommend changes to workflows and operating practices to improve efficiency.
Supports the end-to-end process and project schedules for implementing security operations and EHS at new sites and site expansions, assisting with handover from construction to operational security.
Maintain a “customer service” approach to problem solving and work with client to find solutions to questions or concerns.
At the direction of the RDSO, perform other duties as assigned to ensure the overall success of the Datacenter Physical Security program.
The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
Minimum QUALIFICATIONS AT ENTRY
Additional qualifications may be specified and receive preference, depending upon the nature of the position.
Minimum Hiring Standards
Must be at least 18 years of age.
Must have a reliable means of communication, such as cell phone.
Must have a reliable means of transportation (public or private).
Must have the legal right to work in the country the position is based out of.
Must have the ability to speak, read, and write English.
Must have a high school diploma, secondary education equivalent, or GED.
Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.
Education/Experience
Bachelor’s degree and two years of related experience required, or an equivalent combination of education and experience enough to perform the essential functions of the job, as determined by the company.
Intermediate-level skill using Microsoft Office applications, including PowerBI, PowerPoint, Word, Excel, OneNote, Teams, and SharePoint.
2-4 years of project management experience.
Certified Associate in Project Management (CAPM) or certification obtained within one year of hiring; Project Management Professional (PMP) certification preferred.
SPECIAL REQUIREMENTS
Have a current passport or be able to obtain one.
Able to travel (international or domestic, as required) approximately 10% of the time or more, occasionally with limited notice.
Able to work evening or weekend hours when required, such as during an emergency or high-priority event.
Competencies
Excellent organizational skills and high attention to detail.
Ability to manage assigned projects responsibly and deliver results on time.
Thorough understanding of standard office procedures and practices.
Proficiency with process documentation creation and revision.
Demonstrated ability to quickly learn unfamiliar areas of the business.
Competent writer with knowledge of spelling, grammar, and punctuation. Able to create and revise documentation with a variety of stakeholders.
Strong presentation and communication skills, both verbally and written, and comfortable presenting in front of a large audience.
Able to exercise independent judgment and decision-making skills, must have the ability to ask for clarification without prompting.
Possess critical thinking, problem-solving, and conflict resolution skills.
Ability to interact effectively at all levels and across erse cultures.
Ability to initiate/manage cross-functional teams and multi-disciplinary projects.
Critical thinking, decision-making, and problem-solving skills.
Capable of working under pressure while maintaining a professional image and approach with both internal and external customers.
Ability to adapt to new and changing environments.
Composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in high-pressure situations.
Ability to thrive in a detail-oriented environment with quickly changing requirements.
WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS:
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:
Required ability to manage multiple tasks concurrently.
Computer usage, which may include prolonged periods of data analysis.
Handling and being exposed to sensitive and confidential information.
Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in high-pressure situations.
Regular talking and hearing.
Frequent lifting and/or moving up to 10 pounds, and occasionally up to 25 pounds.
Close vision, distance vision, and ability to adjust focus.
May be required to use vehicle in the performance of duties.
Operations Consultant II
Job Description:
Location: 70% Travel
The Operations Consultant II is responsible for managing a cluster of our clinically integrated multi-specialty practices and be accountable for driving overall performance results.
Primary Job Duties:
- Manage and own a portfolio of independent physician practices
- Drive growth and improvement to portfolio of physician practices
- Draft and implement action plans to improve and grow physician practices’ overall revenue
- Create transparency with practices about their financial performance (or lack thereof), in order to drive change
- Track and manage metrics and goals related to finance, revenue cycle, productivity, clinical performance, and customer experience
- Re-engineer the practice workflow to streamline patient throughput and efficiency
- Mentor and coach practice administrators, in the management of their physician practice
- Facilitate the transition of the physician practice from Fee-For-Service to the future Risk-based world of healthcare reimbursement
- Roll out and communicate new Privia initiatives
- Effective leader with a sharp eye for constructive criticism in the physician practice
- Strategic thinker who assesses situations carefully and delivers scalable recommendations and results
- Professional presenter of relevant health care topics
- Become an expert in AthenaHealth’s Performance Management System and EHR
- Provide top-notch customer service to physician practices to ensure issues are resolved and clients are satisfied
- Ensure that operations are conducted in accordance with applicable accreditation, statutory and regulatory requirements
- Provide oversight, coaching and mentoring to assigned performance associates
- Bachelor’s degree required. Healthcare Masters or MBA highly preferred
- 5+ years of healthcare experience required, particularly working with physicians and medical group staff
- Quantitatively and financially focused; must know how to read a balance sheet and explain financial data
- Tech savvy
- Functions independently and autonomous with Care Center relationships and seeks out ways to activate change against the status quo. Appropriately communicates up the ladder.
- Project management experience juggling multiple projects and urgent deliverables while providing exceptional client service
- Thorough understanding of Population Health Management and how it applies to risk-based contracts.
- Ability to gain a thorough understanding of Privia Care Team resources and each apply to Population Health Management.
- Must provide reliable transportation
- Must comply with HIPAA rules and regulations
Interpersonal Skills & Attributes:
- Able to have honest, difficult conversations with doctors about financial performance and areas of improvement
- Extremely bright and analytical. Turns the unknown into knowledge in short order.
- Skilled in establishing and maintaining effective working relationships with providers, management, clients and staff, in order to get buy-in to decisions
- Expresses ideas clearly and effectively, motivates the listener to action
- Responds calmly and maturely in high pressure situations
- Positive attitude toward company, work, clients, management, and team members
- Uses a customer-focused approach in dealing with conflict and resolution of problems
The salary range for this role is $100,000 to $115,000 in base pay and exclusive of any bonuses or benefits. This role is also eligible for an annual bonus targeted at 15% & restricted stock units. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.
All your information will be kept confidential according to EEO guidelines.
Technical Requirements (for remote workers only, not applicable for onsite/in office work):
In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.
Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.
Fraud Operations Manager
Remote
Branch is on a mission to empower workers with financial freedom. We do this by helping companies accelerate payments and providing working Americans with accessible, free financial services. We’re committed to building and delivering more inclusive, transparent, and frictionless financial products.
Our goal of empowerment extends to our own employees, too. Have a great idea? Share it today and it might just get implemented tomorrow. As a member of our team, your voice and creativity matter—and they can directly impact our products, company, and culture.
We not only focus on attracting great talent from across the country, but also on building teams that help that talent thrive. That means valuing a ersity of opinions and working styles, while creating a shared belief in innovation, initiative, and winning together. Come join our team as we develop new ways to improve the lives of working Americans.
As a Manager for Fraud Operations at Branch, you will draw on your fraud, loss recovery and operational experience to play a crucial role in ensuring smooth operations within the Fraud team. Your primary responsibilities will be to care for the operational aspects of the fraud operations team; bringing a human centered approach to leadership, ensuring the effective safeguarding of financial assets in compliance with applicable laws and regulations, partnering with the Risk, Compliance and Operations teams, and minimizing loss through prevention and investigation.
Responsibilities:
Operational Leadership:
- Lead and develop a team of analysts, ensuring effective measures and monitoring are in place to protect assets, reduce losses, recover losses, and comply with all regulations.
- Monitor team metrics and ensure SLAs, quality and productivity standards are being achieved.
- Prepare accurate and timely periodic and ad-hoc reporting for Management on Fraud Prevention and Investigation.
- Recommend and implement changes to processes that maintain compliance and streamline workflows utilizing automation whenever possible.
- Update policy and procedures as necessary and communicate changes effectively.
Fraud Prevention and Investigation:
- Coordinate with various departments and utilize advanced tools and technologies to identify and mitigate potentially fraudulent activities across multiple channels.
- Work in partnership with the Risk team to escalate fraud trends and patterns to continuously improve upstream fraud prevention and detection strategies.
- Work in partnership with the Risk team to develop procedures to combat fraudulent activity.
Qualifications:
- 4 -6 years prior experience working in a financial institution (experience in a fintech is preferred)
- 4-6 years of team leadership experience in fraud prevention/detection/investigation or similar.
- Strong understanding of various fraud types (e.g., identity theft, account takeover, payment fraud) and the tools/methods used to perpetrate them.
- Ability to define problems, collect data, establish facts, analyze statistical data and draw valid conclusions.
- Strong writing and communication skills with the ability to convey complex information clearly and concisely.
- Excellent organizational skills with the ability to manage multiple tasks and deadlines effectively.
- Ability to quickly learn and apply new processes and technologies.
Preferred Qualifications:
- CFCS, ABA, or other equivalent financial crime certifications
- Managing remote employees
- Vendor/BPO Management
Compensation:
The base compensation range for this role is 86-113k. The salary range displayed reflects an average base salary range for the position across all the US. The base salary offered to an applicant could be higher or lower based on each applicants specific skill set, depth of experience, relevant education or training, etc. The base salary range listed excludes commission/ variable compensation/ bonus/ equity or benefits.
Benefits:
- Work from anywhere (domestic USA)
- Branch-paid medical, dental, and vision insurance
- Equity
- 401k
- Flexible time off
- Paid company holidays
- Paid parental leave (eligible after 6 months of employment)
Strategy & Operations Analyst
Job Category: Business Analyst
- Full-Time
- Remote
- O-TX-Richardson
Richardson, TX 75082, USA
US Remote
Job Details
Description
SUMMARY
You will join the Product Management Operations team and support the broader Product Management (GM) organizations. This role will curate critical analysis, roll-out best practices, drive operational execution, and influence change management. This is an exciting role combining strategic thinking and operational rigor in a fast-paced environment that will make a real impact on business outcomes.
PRIMARY RESPONSIBILITIES
- Own execution and/or support operating plan for 1-3 key priorities to scale Product Management best practices.
- Conduct primary and secondary research for product management best practices.
- Support and partner to problem solve business challenges.
- Manage complex data sets to formulate insights and suggest recommended actions.
- Use a variety of tools (Power BI, Excel, PPT, etc.) to synthesize and present analysis to stakeholders.
- Evolve and execute processes, including documentation and standard playbooks.
- Support roll-out of best practices and communications.
- Manage an operational calendar to help drive the rhythm of the business.
- Track and measure impact through targeted KPIs and reporting.
KNOWLEDGE/SKILLS/ABILITIES
- Self-starter and takes initiative
- Excellent communicator (verbal, written, presentations)
- Intellectually curious, questions status quo
- Strong execution skills and operationally minded
- Critical thinker, analytical
- Collaborator, trusted partner, culture driver
- Proficient with Microsoft Office suite (PPT, Excel..), ThinkCell, Smart Sheet, Power BI (or similar)
- SaaS B2B Product Management principles a plus
School Operations Associate
US Nationwide – Remote
Full time
job requisition id
JR105420
Job Description
The School Operations Associate is responsible for supporting the overall efficiency and project management of key deliverables to schools including, but not limited to, system set up and maintenance, catalog implementation, and semester and year end deliverables. The person in this position will coordinate and monitor tasks related to team project goals while ensuring the team delivers the best customer experience. The associate will also collaborate with the leadership team to improve operational strategies, identify opportunities to improve the school operational experience, and set goals to drive results on increasing operational efficiency. This position requires excellent communication, customer service, and leadership skills.
The School Operations Associate is responsible for supporting the overall efficiency and project management of key deliverables to schools including, but not limited to, system set up and maintenance, catalog implementation, and semester and year end deliverables. The person in this position will coordinate and monitor tasks related to team project goals while ensuring the team delivers the best customer experience. The associate will also collaborate with the leadership team to improve operational strategies, identify opportunities to improve the school operational experience, and set goals to drive results on increasing operational efficiency. This position requires excellent communication, customer service, and leadership skills.
ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential duties.
- Develop and manage relationships with Partner Solutions, Stride corporate teams, such as Product, Curriculum, Warehouse Operations, and others.
- Create training and tutorials for school-based systems.
- Manage projects and programs to ensure milestones are achieved on time and to completion.
- Proactively identify opportunities for improvement, provide recommendations and support the implementation.
- Support strategies to improve team outputs that will improve school experience on platforms.
Supervisory Responsibilities: None
MINIMUM REQUIRED QUALIFICATIONS:
- Great organizational and time management skills
- Strong technology skills
- Experience using search engines (internet) for research projects
- Experience using a student information system and/or other type of database
- Strong written and verbal communication skills
- Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency.
- Ability to travel 5% of the time
- Ability to clear required background check
- Associate’s degree in business administration or related field of study and Three (3) years of school operations experience or equivalent combination of education and experience.
Certificates and Licenses: None required.
DESIRED QUALIFICATIONS:
- Bachelor’s degree
- Professional mentorship experience
- Project management experience
- Smartsheet project management software proficiency
- Intermediate Excel skills
- Experience supporting Stride Powered Schools
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.
- This is a home-based position
Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range.
- We anticipate the salary range to be $38.098.00 to $100,983.38. The upper end of this range is not likely to be offered, as an inidual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
Job Type
Regular
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
Stride, Inc. is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected Veteran status age, or genetics, or any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Iniduals with Disabilities
Revenue Strategy and Business Operations Manager
Remote
Remote-USA
Full time
job requisition id
P745466
About the team
The Agent Software and Advertising organization at Zillow Group is at the forefront of revolutionizing the real estate industry. For over two decades, we’ve been developing cutting-edge technological solutions that simplify real estate transactions and empower professionals across the United States and Canada. Our innovative products and services are designed to enhance efficiency for all users, helping agents stand out in a competitive market while making the home buying and selling process truly enjoyable for consumers.
Within this dynamic organization, the Revenue Operations and Strategy team plays a crucial role in driving our success. We’re seeking talented iniduals to join this team and contribute to our strategic initiatives. As a member of the team, you’ll be at the intersection of technology, finance, and real estate, working to optimize our revenue streams and enhance our business performance. Our team embodies Zillow’s core values and plays a substantial role in the organization’s success. We pride ourselves on our ability to adapt to the evolving needs of real estate agents, teams, brokers, offices, associations, and MLSs. By joining us, you’ll be part of a dynamic group that’s shaping the future of real estate technology and making a significant impact in the market.About the role
As a Strategy and Business Operations Manager, you will leverage your strong strategic background and deep data analysis experience to:
- Conduct deep analysis on large datasets and market research to uncover insights that drive growth and inform high-stakes business decisions across the organization
- Design and execute advanced packaging, pricing strategies, and business models to maximize revenue from agent advertising and software products
- Lead high-impact, high-visibility initiatives using data-driven insights to guide strategic planning and identify new business opportunities
- Create compelling data visualizations and communicate strategic recommendations effectively across all levels of the organization
- Drive strategic alignment across Product, DS, Marketing, Sales, Finance, and CX teams, delivering actionable insights to enhance decision-making and operational effectiveness
This role is part of the Strategy and Business Operations team, collaborating with other highly-skilled teams on cross-functional projects. It requires exceptional strategic thinking, advanced data analysis skills, strong business acumen, operational rigor, and the ability to translate complex data into clear, impactful business strategies.
This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.
In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $124,000.00 – $198,000.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.
In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.
Who you are
- A strategic thinker with a proven track record in consulting and developing successful business strategies
- An expert in data analysis, comfortable with large datasets and advanced analytical techniques
- Adept at translating complex data insights into clear, actionable business recommendations
- A skilled problem-solver, able to tackle ambiguous business challenges with a data-driven approach
- An excellent communicator, capable of presenting complex strategies and data insights to both technical and non-technical audiences
- A strong project manager, able to drive strategic initiatives from conception to implementation
Required Qualifications:
- Bachelor’s degree in Business, Economics, Business Analytics, Finance, or related quantitative field
- 3+ years of experience in top-tier management consulting firms, with additional 3+ years of experience in revenue/business strategy or similar data-driven roles
- Advanced proficiency in data analysis tools (e.g., Excel, SQL) and experience with business intelligence platforms (e.g., Tableau, Power BI)
- Proven track record of developing and implementing successful business strategies
- Demonstrated experience in conducting market analysis, competitive intelligence, and financial modeling
- Excellent analytical and problem-solving skills with the ability to synthesize complex data into clear insights
- Strong project management skills and experience leading cross-functional teams
Preferred Qualifications:
- MBA or advanced degree in a related field
- Experience transitioning from consulting to in-house strategy roles
- Knowledge of the real estate or technology industry
- Expertise in advanced pricing strategies and product packaging methodologies
Get to know us
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you’re in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
"
We are seeking an entrepreneurial Product Manager for Data Broker Operations with a track record of success in product management for Prosumer, Cybersecurity, Data Privacy, Legal Tech, Reg Tech and/or Consumer Data products.
Optery’s product is sold to iniduals, families, small and medium sized businesses, large enterprises, and state, local, and federal government agencies and departments. In this respect, it is similar to companies like LastPass, DropBox, and McAfee in that it is sold both to iniduals directly, and to businesses for distribution to employees. Optery maintains four primary application interfaces, its consumer facing application (https://app.optery.com/signup), its business admin facing application (https://business.optery.com/signup), its API (http://www.optery.com/api), and it’s backend workflows for employees and contractors.
Optery’s core data removal functionality processes Data Subject Requests (a.k.a. DSRs) for its customers to manage their data privacy preferences at data broker companies. Put differently, Optery delivers, manages and fulfills opt out and data deletion requests for its customers at data brokers.
Our business benefits from the growing number of consumer data privacy laws, and our software puts the data privacy rights granted in these laws to work for our customers, e.g. California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), General Data Protection Regulation (GDPR), etc. Optery also offers a free tier with self-service tools for users to submit and manage their own data privacy rights requests.
As the Product Manager for Data Broker Operations, you will be responsible for the product development and management of our interactions with data brokers.
Optery is seeking a Product Manager for Data Broker Operations to own, manage and advance the platform our Data Broker Operations. You will report to Optery’s CEO and CTO, and will collaborate closely with cross-functional teams, including engineering, marketing, design, legal, customer operations, sales, customer success, customer support and executive leadership to align product development with company objectives and drive measurable results.
This is a “Player + Coach” role. You should be equally motivated and comfortable ing into the weeds and executing initiatives yourself, as well as hiring and managing an extended team to ensure a world-class product experience. This is a hands-on Product Manager role that requires a strong background both strategically and tactically. It will require extensive debugging, testing, and QA of data broker opt out submissions and fulfillment. It will also require Product Marketing work outputs.
We will geek out together launching new products, features and functionality that eradicates consumer data from data broker platforms using new and clever approaches. Many of the most successful data privacy professionals and entrepreneurs formerly worked in the consumer data and/or data broker industries, but as they learned more about what the data actually gets used for, and the harms it can cause, they decide to leave and take that inside knowledge about how the industry works and use that knowledge to help protect people from the harms of data brokering activities.
KEY RESPONSIBILITIES
* Develop and execute data broker operations product strategy aligned with the company’s mission of putting consumers in control of their data.
* Define and lead the development of product features for data broker operations, with a focus on the fulfillment of Data Subject Access Requests and long-term customer satisfaction and revenue growth and retention.* Become a subject matter expert on the data broker industry and privacy laws such as the California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), General Data Protection Regulation (GDPR), the American Data Privacy and Protection Act (ADPPA) and the California Delete Act.* Learn from and study the needs of Optery’s customers.* Collaborate with internal and external stakeholders to implement relevant data broker operations management requirements into product features.* Creating wireframes for new product features and functionality.* Debugging and QA-ing new features to ensure high quality.* Producing high-quality product marketing materials for new and existing consumer data privacy rights management product features.* Work closely with cross-functional teams, including sales, marketing, engineering, customer success, customer support and executive leadership, to align product development with company objectives and drive measurable results.* Develop relationships and interact on behalf of the company with data privacy and consumer protection lawmakers and regulators. * Monitor, analyze, and report on the performance of product features, using data-driven insights.* Conduct market research to understand customer needs, industry trends, and the competitive landscape. Leverage insights to identify market opportunities, develop differentiation strategies, and prioritize our product development roadmap.* Communicate with data brokers to ensure Optery’s opt out requests on behalf of customers are respected.QUALIFICATIONS
* Bachelor's degree
* Track record of professional success and achievement* At least 5+ years experience as a Product Manager in the Prosumer, Cybersecurity, Data Privacy, Legal Tech, Reg Tech and/or Consumer Data space, preferably in startup or fast-paced environments* Experience in the cybersecurity or data privacy industry is preferred* Deep understanding of data security and data privacy concepts, technologies, and industry trends.* In-depth knowledge of consumer data privacy laws and regulations such as the California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), General Data Protection Regulation (GDPR), the American Data Privacy and Protection Act (ADPPA) and the California Delete Act.* Strong leadership and team management skills, with the ability to motivate and inspire cross-functional teams.* Excellent written and verbal communication skills, with the ability to create compelling writing and effectively present ideas to erse audiences.* Strong analytical skills with the ability to measure and interpret product analytics metrics and make data-driven recommendations for improvement.* Demonstrated ability to thrive in a fast-paced startup environment, adapt to change, and drive results.* Strong project management and organizational skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.* Self-motivated, proactive, and capable of working independently as well as part of a team.LOCATION
While Optery is a fully-remote global team. This position is required to work regular U.S. business hours, i.e. in the U.S. Eastern, Central, Mountain, and/or Pacific time zones.
COMPENSATION & BENEFITS
* $60K - $100K
* Paid time off policy* Stipend for home office setupEQUAL OPPORTUNITY
Optery values ersity and is an equal opportunity employer. Optery does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
",
Title: Senior Business Operations Coordinator (7 Month Contract)
Job Description:
Careers Category: Studio Management & Business Operations
Connected Worker Type: Connected
This is a fully remote role that may be based anywhere in the United States.
Requisition Id: R_113573
We are a leading gaming company dedicated to connecting the world through innovative and engaging games. The Publishing Business Operations team manages essential functions for our Publishing ision by overseeing critical financial, personnel, and legal resources. We excel in budget management, contract administration, and workforce planning, while working closely with Procurement & Legal to streamline vendor engagement and payment processes.
As masters of turning numbers into insights and processes into powerhouses, our team optimizes internal operations, ensures resource efficiency, and maintains legal compliance. We’re behind-the-scenes collaborators with executive leadership, supporting Zynga’s gaming initiatives through financial management and streamlined operations. We don’t just keep the lights on – we make them shine brighter, fueling Zynga’s gaming revolution.
Join Zynga’s dynamic Publishing Business Operations Team!
Responsibilities:
- Strategic Budget Management: Maintain and oversee team budgets to align with Zynga’s business objectives.
- Contract Administration: Ensure all contractual obligations are met and managed efficiently, including executing NDAs and other agreements.
- Vendor Relationship Management: Build strong partnerships with key vendors to coordinate onboarding and contract agreements.
- Procurement Management: Partner with the Procurement team to submit and receive purchase orders, and track campaign spend.
- Workforce Planning: Reconcile and re-forecast headcount to meet Zynga’s evolving talent strategy, managing the process submissions, coordination, and data validation.
- Financial Forecasting: Contribute to accurate financial projections to guide business decisions.
- Process/Document Management: Streamline team documentation across Google Drive and other collaborative platforms.
- Support team culture with learning & development initiatives and coordinating team activities/events.
- Communicate effectively with cross-functional teams to ensure cohesion and collaboration.
- Collaborate with executive leadership to provide crucial support for publishing initiatives.
Required Experience:
- 2-3 years of experience in business operations, project management, or related field
- Exceptional organizational and analytical skills
- Strong written and verbal communication abilities
- Proficiency in Microsoft Office Suite and Google Workspace
- Experience with task management tools (e.g., Jira)
- Ability to prioritize and manage multiple projects simultaneously
- Detail-oriented with a focus on accuracy
- Self-motivated and able to work autonomously
- Adaptable and flexible in a fast-paced environment
Preferred Skills:
- Experience with Oracle or similar Purchase Order Systems
- Familiarity with contract management and compliance regulations (e.g., GDPR, CCPA)
- Knowledge of ERP (Enterprise Resource Planning) tools
- Experience in the technology, gaming, or entertainment industries
- Bachelor’s degree in Business Administration, Operations Management, or a related field
Join us in shaping the future of gaming by applying your operational expertise to one of the industry’s leading companies. If you’re passionate about driving operational excellence and thrive in a fast-paced, dynamic environment, we want to hear from you!
We are an equal opportunity employer and we are committed to building a erse and talented workforce. We do not discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome job-seekers, players, employees, and partners from all backgrounds to join us!
We will consider all qualified job-seekers with criminal histories in a manner consistent with applicable law.
We are committed to providing reasonable accommodations to qualified iniduals with physical or mental disabilities in order to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request an accommodation associated with your application for an open position.
The pay range for this position in California at the start of employment is expected to be between $29.57 and $49.73 per hour.
The pay range for this position in Illinois at the start of employment is expected to be between $29.57 and $43.76 per hour.
The pay range for this position in New York City at the start of employment is expected to be between $33.61 and $49.73 per hour.
This is a fully remote role that may be based anywhere in the United States. The pay range for this position for applicants based in Colorado at the start of employment is expected to be between $27.64 and $40.94 per hour.
However, base pay offered is based on market location, and may vary further depending on inidualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to inidual performance, Company or inidual department/team performance, and market factors.
Zynga does not engage in financial exchanges during the recruitment or onboarding process. We do not conduct job interviews over third-party messaging apps such as Telegram, WhatsApp or others. We will never ask you for your personal or financial information over unofficial chat channels. Our in-house recruitment team only contacts iniduals via official company email addresses (i.e., via a zynga.com or naturalmotion.com email domain).
If you believe you have been the victim of a scam, you may wish to contact the authorities. In the United States, you may file a complaint with the FBI. More information is available here: https://www.ic3.gov.
"
Hi, I’m Nick, co-founder and Chief Product Officer at MedMe Health. At MedMe, we are passionate about empowering pharmacists to provide services beyond prescribing for patients in the community. Our mission is to build an all-in-one cloud-based platform that empowers pharmacists to schedule, document, and manage clinical services at scale. We help pharmacies transform into community health hubs.
We are building software for an industry that has relied on pen and paper throughout its history. This is why crafting, building, and constantly improving the end-to-end customer experience is essential. It’s crucial that we listen deeply to the erse needs of our pharmacies which could be located anywhere from dense urban jungles to small remote communities. We design and build for their needs to ultimately provide more proactive and sustainable care for the patients in their communities.
MedMe has the two largest pharmacy chains in Canada as clients; we are servicing over 3,500 pharmacies, and we've powered over 20 million patient services. We played a critical role across the country throughout the pandemic in getting the larger population vaccinated. MedMe’s ultimate vision is to transform pharmacies from today’s dispensing locations to tomorrow’s health hubs.
MedMe has raised over $3.7M USD including from M12 (Microsoft’s Venture Fund), MaRS IAF, and Y-Combinator.
Our culture is defined by our core values—RICE: Rigorous, Impactful, Caring, and Elegant. We encourage curiosity and autonomy, focus on transformative impact in healthcare, champion open communication and collaboration, and strive for excellence through simplicity.
Join our supportive and empowering team in our mission to reshape healthcare through innovation and creativity.
We are an equal opportunity employer, welcoming applicants from erse backgrounds to apply.
The Opportunity
You'll be working directly with Ramin, Head of Product, and collaborating with our wider product development team (including other senior product managers and engineers). You will also have the opportunity to work and collaborate with the co-founders directly with this role as the main designer at MedMe.
We have broken down the responsibilities into 3 different viewpoints:
The opportunity
Product Management (specific to a product/project) - Own/Manage the product-development efforts from end-to-end for platform/infrastructure-related products/projects.
This includes:
* Gathering Data: Using SQL and Excel to query + analyze data, and presenting the data to key stakeholders to drive decisions
* Defining Requirements: Working with technical lead and enterprise client stakeholders to understand the needs/gaps and opportunities that are solution-agnostic, and defining functionality of what the solution must meet, as well as success metrics* Solution Design: Working with the technical lead to come up with various levels of solutions (Based on Eng effort, User experience, tech debt, etc.) and selecting the winning solution based on a documented scoring criteria process involving other internal stakeholders* Rollout Plan: Setting and communicating timelines to all stakeholders while accounting for dependencies, effects on our clients, the product roadmap* Product Success: Ensure the final product/deliverables meet the initially defined requirements/success metricsAgile project management (across all projects)
* Enterprise client management: Manage ongoing enterprise client relationships and ensure streamlined communication regarding timelines for features and bugs
* Resourcing: Work with Head of Engineering to optimize task assignment to the appropriate technical resource based on complexity, capacity, familiarity, and dependency on other roadmap items. Identify capacity limitations based on the roadmap and provide suggestions on how to grow the team.* Estimations/Planning: Work with Engineers and Product to provide scoping and estimates for future work* Technical Triaging/Support: Help the rest of the product team triage any CS-reported issues that require technical input and answer any general technical questions that arise* Stand Ups: Run Daily Stand up meetings, follow up on blockers and sprint issues as needed Release Coordination: Coordinate releases across our customers and multiple environments (US/Canada)What you bring to the table
* You possess a technical mindset, with knowledge of Web Technologies such as React, GraphQL, and SQL
* Experience facilitating engineering/product discussions, including prioritization and the ability to ask questions to understand how technical decisions impact the product and users* Experience providing feedback and inputs in technical and architectural design & solutions* Experiencing communicating with enterprise clients, managing expectations, understanding requirements, and getting stakeholder buy-in* You have a solid understanding of the product management process from research and planning to the execution of the product.* You are well versed in Jira, agile methodology, and using Gantt charts/other project management tools.* You have excellent communication skills (written, verbal, presentations, demos) with a strong aptitude for communicating rationales to stakeholders.* You possess a self-starter mentality with a penchant for building relationships and collaborating.* Bonus: previous experience with healthcare software and building integrations with EMR/EHR systemsFor us, it’s less about where you graduated and much more about your passion, drive to learn, and what projects/experiences you've had in the past.
Don’t sweat it if you don’t have everything listed above. We believe in growth and curiosity. If you have some of these qualities and are excited about this opportunity, then we want to hear from you!
How We Hire
MedMe is committed to a fair and equitable hiring process for all candidates. To ensure that each candidate’s journey is consistent and the selection process is unbiased, the team at MedMe will not be responding to any personal messages regarding this role or other opportunities.
The Interview Process
* Round 1: Phone screen (45min) with Ramin
Round 2: Complete the MedMe Product take-home case study* Round 3: Virtual 60-minute technical interview + case study presentation with a MedMe panel (including other Senior PMs)* Round 4: Virtual 30-minute interview with the co-foundersAll recruiting activities including interviews and new hire on-boarding will be conducted virtually.
Annual Salary ranges from $120,000 - $160,000 CAD with additional stock options
Perks at MedMe
* Flexible health benefit plan
* Full dental, vision, physical & mental health plus health spending account* Performance development support (yearly budget for courses & conferences)* Work remotely with flexible hours, we have an international team that spans the globe.Location
We are fully remote across Canada and have the option to be hybrid for people based in the Greater Toronto Area by going to our office located at MaRS Waterfront
MedMe is a proud equal opportunity workplace that is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We’re looking for motivated and compassionate people who can execute from the ground up and support the work that MedMe believes in.
MedMe is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.
",
Senior Product Manager
Location: Remote
Job Description:
GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.
An overview of this role
This is a leading product role within the GitLab Sec Section. The Sec section provides GitLab Ultimate customers with comprehensive coverage for all their Security needs across the SDLC, from development to production, including risk assessment, compliance frameworks, application security posture, and vulnerability management. Particularly, Enable AppSec and Dev teams to efficiently release secure modern applications while maintaining rapid delivery and reducing risk throughout the software supply chain. All these capabilities are driven not only by GitLab’s broad set of application security testing scanners (SAST, SCA, Secret Scanning, DAST, etc) but also by GitLab’s AI-powered vulnerability resolution and explanation engine.
As our new Sr. Product Manager, you will develop and clearly communicate the product vision, strategy, and detailed roadmap for our Vulnerability Management & Insights solution, ensuring they align with both our company’s objectives and evolving market demands within our broader Application Security platform. You will collaborate closely with the relevant engineering teams and Product team members of the different scanners and adjacent areas like Compliance, Policies and more. In addition, you will work closely with the GitLab field and will act as the ‘voice of the customer’ for the relevant stakeholders within the company.
What You’ll Do
Oversee the entire product lifecycle from vision generation to launch, ensuring timely delivery of product milestones.
-
- Define use-cases and collaborate with UX/UI design teams for detailed workflows with the goal of improving user experience across all security dashboards
-
- Collaborate with both functional and infrastructure engineering teams to build both the underlying infrastructure and interfaces to support the different use cases
-
- Provide teams with the relevant specs and requirements.
-
- Work closely with product marketing to create customer-driven content.
- Engage with Solution Engineering and Customer Success for customer feedback and challenges
What You’ll Bring
-
- 7+ years of experience in product management with Cyber Security Companies (Preferred vulnerability management)
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- 2+ years of experience in product management with DevOps software
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- Solid understanding of how developers and security teams use popular security scanners like Checkmarx, Snyk, Wiz, Palo Alto, and Veracode.
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- Strong familiarity with the ASPM landscape, including market trends and direction
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- Hands-on product owner with strong focus on UX/UI
- Strong communication skills – both verbal and written.
The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
California/Colorado/Hawaii/New Jersey/New York/Washington/DC pay range
$127,700—$273,600 USD
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
Senior Product Manager: Research, Automation, and Development
Location: Remote
Job Description:
Quick Take: Axios is a media company dedicated to providing trustworthy, award-winning news content in an audience-first format. We’re hiring a Senior Product Manager to lead the charge on AI & Automation to lead their team as well as work hand-in-hand across the business to educate and evangelize to support adoption of new technologies. In this exciting role, you will be a thought-leader for Axios and feel the impact of your efforts across the company!
Why it Matters: The Senior PM will product-lead the Research, Automation, and Development (RAD) team and reports to our Director of Product for Data. This person will champion a culture of smart efficiency and help make us smarter about leveraging technology to solve problems.
The Details: The ideal candidate is a strategic problem solver. This person is highly collaborative and thrives on partnering with others to make the greatest impact. They will also have a passion for Axios, an entrepreneurial spirit, and possess the following skills:
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- Expert in delivering on the strategy of AI and automation. Able to see the signal from the noise to determine what is best for the business
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- Strength in collaborating across technical and business teams to effectively leverage technologies to make an impact on business outcome.
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- Strong past experience leading cross-functional ML/AI engineering teams in an agile environment
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- Awareness of ML operations principles and how they apply to product development teams
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- Past experience educating, evangelizing, and guiding in areas of data and technology
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- Strong communication and organizational skills; ability to turn complex technical efforts into easy to understand professional communication
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- Strength in running small iterative projects, analyzing outcome, and developing well-thought out proposals as the result of data
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- Experience evaluating and leveraging third party tools, keeping up with latest trends, and knowing when to suggest building vs buying
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- Preferred experience in media and/or with SaaS products
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- Strong analytical skills and the ability to analyze and disseminate significant amounts of information, with attention to detail and accuracy
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- Experience with using business intelligence tools (Looker preferred, but not required)
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- Ability to present findings to all levels of the organization
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- Excellent written and verbal communication skills
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- A strong track record of collaborating effectively with colleagues across multiple agile teams
- An appreciation for trustworthy news and information.
In this role, you will
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- Use your agile skills to develop and manage roadmaps, prepare for and run applicable team ceremonies, and maintain well planned and delivered sprints
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- Collaborate with your team as well as partners and stakeholders across the Product, Engineering, and Design department as well as Growth, Editorial, Revenue and Operations to deliver on data objectives and inform actionable product enhancements
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- Support incoming data requests with urgency, creative problem solving, and focus
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- Be an excellent partner and communicator for your team and stakeholders
What Axios brings to the table besides salary:
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- 401(k) with employer match
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- Robust PPO and High Deductible health insurance options on the Blue Cross Blue Shield network
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- Employer Health Savings Account (HSA) contribution for the high deductible health plan option
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- Dental and vision coverage
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- Primary caregiver 12-week paid leave
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- Generous vacation policy, plus holidays
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- One mental health day per quarter
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- Annual learning and development stipend
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- $100 monthly work-from-home stipend
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- Tele-mental health services through Headspace
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- OneMedical membership, including tele-health services
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- Personal health advocacy resources through HealthAdvocate
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- Inclusive fertility, hormonal health and family forming benefits through Carrot Fertility
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- Access to the Axios “Family Fund”, which was created to allow employees to request financial support when facing financial hardship or emergencies
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- Increased work flexibility for parents and caretakers
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- Virtual company-sponsored social events
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- A strong and positive work environment
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- A commitment to an open, inclusive, and erse work culture
Starting salary for this role is in the range of $130,000 – $170,000 and is dependent on numerous factors, including but not limited to location, work experience, and skills. This range does not include other compensation and benefits. Axios’ compensation philosophy takes into account cost of labor differentials across the country. Because this is a remote-optional job posting, this salary range takes into account all possible locations within the United States, but candidates will only be eligible for the salary range for their location.
Equal Opportunity Employer Statement
Axios is an equal opportunity employer that is committed to ersity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, age, gender identity, gender expression, veteran status, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Axios makes hiring decisions based solely on qualifications, merit, and business needs at the time.