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AvantStay about 2 years ago
leadmanagersales
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What we are looking for…An Owner Experience Agent that will be responsible for managing key property owner relationships, ensuring owner satisfaction, and swiftly navigating and resolving any challenges associated with those owners. This person will have excellent communication, interpersonal and critical thinking skills in order to facilitate collaborative relationships in a fast-paced environment.What you’ll do…Develop and grow a relationship with the owners of AvantStay properties by proactively communicating and becoming the subject matter expert of those propertiesAct as the liaison between the owner and AvantStay’s internal departmentsMeet and maintain AvantStay standards and metrics related to owner satisfactionManage a budget for your portfolio adhering to set annual costs, with the ability to perform a cost-benefit analysisSupport your team with escalated guest and homeowner concerns by responding to emails, calls and ticketsCollect data to measure and track success and optimize processesPartner and assist the Real Estate, Onboarding and Operations teams when new units join the portfolioEstablish and maintain open, collaborative relationships with fellow regional team members and upper management teamProvide cross-coverage for your manager when necessaryWhat you’ll bring…2-3 years experience in operations and stakeholder relationship management 1+ years experience in financial analysis, reporting, and decision-making around financial impactPrior experience in a client-facing role (required)Customer service experience (preferred)Experience in the real estate and/or hospitality industries (preferred)Outstanding negotiation and persuasion skills; passion for and ability to develop and execute negotiation strategies that minimize potential losses and benefit AvantStay’s financial performanceExcellent verbal and written communication skills that allow you to build relationships and improve and expand upon strategic service offeringsCreative thinking skills, with the ability to identify new and innovative opportunitiesExcellent self-management skills, and the ability to prioritize and deliver work to meet tight deadlinesAttention to detail and excellent organizational skillsCompensation for this position is $9 per hour. #Salary and compensation

No salary data published by company so we estimated salary based on similar jobs related to Sales, Non Tech, Test, Finance, Senior, Engineer, Backend, Cloud, Developer, Analyst, Digital Nomad, Mobile, Software, Python, Junior and SaaS jobs that are similar:
$70,000 — $120,000/year#LocationManila, Manila, Philippines