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Sully.ai 27 days ago
cafulltimesanta claraus / remote (san franciscous; us)
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About The Company

Sully.ai is making healthcare better, faster & affordable by building AI Employees.Work to save lives.We're growing very fast.Customers love the product.Our team is small and talent-dense.Impactful mission: “One Human, One Doctor”Very good probability to be a trillion dollar company.

Role

* Long hours (We’re a small team with a big mission!)

* Support customer onboarding and upsell opportunities
* Build out and own Technical Support workflows from the ground up
* Innovate constantly on making our sales better, faster.
* 6am to 6pm PT Availability
* Other tasks too! (“Nothing is someone else’s problem.”)
* Serve as the primary technical contact for customers, addressing issues promptly.
* Troubleshoot and resolve technical problems with the product or service.
* Act as the voice of the customer, providing feedback to the product and engineering teams.

Requirements

* 5+ years of customer support leadership

* Proven track record of being a top performer
* High presentation and communication skills

Learn Morehttps://www.sully.ai/join-us

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