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Stacker Media over 2 years ago
salessales🇺🇸 usa only🇺🇸 usa only
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Stacker is seeking a Sales Operations Lead who will work closely with revenue leadership in our Studio organization to support sales operations needs. This inidual will provide leaders with data analysis to provide insight into performance against goals, support timely decisions, and solve sales and operational challenges to drive more revenue for the business. This role requires a business-oriented mindset coupled with a technical acumen and an analytical prowess to understand and execute a wide-range of tasks and projects to make our go to market teams successful.

< class="h3">  < class="h3">The Company

Stacker is a new media company excited by the future of journalism. Every day, our efforts center on developing new and more sustainable ways to produce, distribute, and fund great storytelling that contextualizes our world and drives impact for news publishers big and small. We do this through a number of ways—from our tech-forward storytelling method and freely accessible newswire, to offering a structured avenue for non-publisher organizations to participate and contribute to quality journalism.

Our ultimate mission is to empower the world’s publishers: through a commitment to provide free access to great storytelling and by championing innovation in how journalism is done, we enable our national- and local-scale publishing partners to engage their audiences and focus on their own original reporting.

As a bootstrapped company, we’re a resourceful team focused on building an inclusive, equitable culture around shared values of integrity, ownership, and collaboration. Building for the future is reflected in the way we work: we are remote-first, embrace flexible schedules, and offer competitive benefits and perks including unlimited vacation, an employee equity program, heath & dental coverage, and 401(k) matching.

We’re always looking for curious, media-minded thinkers to join the team. We encourage women, people of color, veterans, people with disabilities and gender nonconforming candidates to apply.

 

< class="h3">Responsibilities
  • Collaborate with Studio leaders on strategic initiatives that increase sales productivity, operational efficiency, and revenue. Perform analyses on trends and performance to identify opportunities for improvement, recommend new growth drivers, and address scaling challenges. Scope, prioritize and drive a variety of projects to completion, including team training and documentation.
  • Develop and refine sales processes, systems, policies, and procedures. Assist and revamp a host of go-to-market parts, such as ideal customer profile categorizations, lead routing, pricing and packaging, pipeline tracking and account ownership.
  • Be the expert for the sales and renewal performance, forecasting and pipeline health, communicating timely analysis and insight to ensure leadership has a pulse on the business.
  • Consult with team leads to define performance metrics, tracking, analyzing and reporting on them on an ongoing basis. Build sales dashboards and run ad hoc data analysis as needed.
  • Manage the CRM and an evolving sales enablement technology stack, making enhancements to streamline processes and troubleshoot operational issues as they surface. Engage with the team to consistently obtain feedback to improve performance and drive adoption.
  • Gather sales requirements and prioritize needs to identify new tools. Facilitate discussions with vendors, create recommendations, manage onboarding through rollout and conduct training.
  • Manage CRM data integrity, performing data quality checks, importing data and running clean-up projects to improve the quality and accuracy of information to ensure the team is able to make key business decisions with confidence.
  • Assist in driving strategic planning efforts across the Studio organization, including aligning leaders on OKRs and KPIs, forecasts, and headcount plans.
  • Help establish sales/account management compensation program policies and procedures and run commission calculations. Be a thought partner in proposing new incentive designs including temporary incentives to support short term goals.
  • Create and maintain documentation on processes, guides, best practices, sales playbooks.

Assist with the onboarding and development of Studio team members, including creating and improving documentation related to systems how-tos, sales trainings, and Studio terminology.

Requirements

  • 3-4 years of experience in Sales Operations, Business Operations, Revenue Operations, Finance, Consulting, Strategy, Analytics or similar roles ideally within Tech, Media or other high-growth, fast paced environments
  • Robust experience organizing, analyzing and reporting on data. Experience creating dashboards in business intelligence tools such as Google Data Studio and Tableau is a plus.
  • Ability to track and analyze go-to-market metrics (such as CAC, LTV, Churn, etc.) and extract business insights to turn them into actionable strategies
  • Advanced proficiency analyzing data in Google Sheets / Excel using complex formulas, pivot tables, and data filters/sorts. SQL knowledge is a plus.
  • Previous experience with CRM systems (i.e. Hubspot, Salesforce) as a power user including creating reporting, managing records, cleaning duplicates, troubleshooting issues and making improvements. Experience administering Hubspot is a plus.
  • Working knowledge and/or experience navigating sales enablement, lead gen and marketing systems and tools (i.e. SalesLoft, Outreach, ZoomInfo, Mailchimp, MixMax, LinkedIn Sales Navigator, etc.)
  • Sales planning & strategy experience, including forecasting, setting goals, and measuring performance against quotas
  • A basic understanding of sales compensation methodologies
  • Experience with documenting and capturing processes, to-dos, and trainings
  • Highly motivated, willing to learn new technologies and able to work both independently & cross-functionally to drive projects through to completion
  • Organized with excellent prioritization skills to navigate a fast-moving, changing environment
  • Demonstrated attention to detail and ability to shift from strategic to detail-oriented initiatives
  • Strong written and verbal communication skills

Benefits

Employee wellbeing is top of mind for the Stacker team. We offer the following benefits to all team members:

  • Competitive Base
  • Equity Stock Option Program
  • Full Health & Dental Coverage
  • Fully Remote Team
  • Unlimited PTO
  • 401k Matching
  • 3 Months of Paid Family Leave
  • Weekly *Treat Yourself* Stipend
  • $250 Annual Education Stipend + StackerU continuous learning curriculum
  • Annual Team Offsites
  • Monthly Virtual Social Events
  • Awesome & Inclusive team culture!

Stacker is dedicated to creating a erse and inclusive newsroom that reflects the communities we serve. We encourage women, people of color, veterans, people with disabilities and gender nonconforming candidates to apply.

Stacker is an equal opportunity employer that is committed to ersity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.