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Infisical 4 months ago
fulltimeremote (us)
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About Infisical

Infisical is the #1 open source secret management platform for developers. In other words, we help organizations manage API-keys, DB access tokens, certificates, and other credentials across all parts of their infra! In fact, we process over 100M of such secrets per day.

Our customers range from some of the largest public enterprises to fastest-growing startups (e.g., companies like Hugging Face, Delivery Hero). Developers love us and our community is growing every day! Join us on a mission to make security easier for all developers – starting from secret management.

About this role

Infisical is looking for a customer success engineer to help grow Infisical’s customer base and ensure great product/onboarding experience. You will be working closely with our CEO and the rest of the engineering team on:

* Writing informative blog posts and tutorials with the goal to attract new developers and organizations to Infisical.

* Improving our documentation and writing guides that solve problems for existing users.
* Working with our engineering team to turn new features into engaging and timely content ideas.
* Analyzing how your content performs and deciding how to adjust our content strategy accordingly.
* Finding your own cool ideas based on customer feedback and intuition.

Overall, you’re going to be one of the defining pieces of our team as we scale to thousands of customers over the next 18 months.

About you

This job will require you to have the following pivotal skills:

* You've written engaging content for developers.

* Software development experience, though not necessarily in a formal role. Building apps in your free time or having done a bootcamp counts. 
* Excellent writing, research, and communication skills.
* Original, interesting takes on topics developers care about.
* A genuine love of writing.

How you will grow?

With this role, you play the defining role in:

* Scaling Infisical to 1,000s of customer over the next 18 months.

* Establishing Infisical as the #1 tool on the market.
* Setting Infisical’s content and wider marketing strategy.

Team, Values & Benefits

Our team has worked across transformative tech companies, from Figma to AWS to Red Hat.

We have an office in San Francisco, but we are mostly a remote team. We try to get together as often as possible – whether it's for an off-site, conferences, or just get-togethers. This is a full-time role open to anyone across the globe.

At Infisical, we will treat you well with a competitive salary and equity offer. Depending on your risk tolerance, we would love to talk more with you about the range of options available between the two. For some other benefits (including lunch stipend, work setup budget, etc), please check out our careers page: https://infisical.com/careers.

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