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Krisp about 2 years ago
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< class="h3">Company Description

At Krisp, we build products to enhance professional and effective communication for everyone. Krisp mutes background noise bi-directionally during calls, becoming a virtual microphone and speaker within Windows, Mac OS. Our team is defining the future for remote employees' voice and video communication. Krisp is an award winning product, loved throughout the world.

Krisp received 6 prestigious awards in the last 3 years:

  • Webby Awards in Productivity and Collaboration 2021
  • Gartner Cool Vendor 2020
  • TIME 100 Best Inventions 2020
  • Forbes Cloud 100 Rising Star 2020
  • Forbes AI 50 most promising AI startup 2020
  • Product of the Year on Product Hunt 2018

< class="h3">Job Description

The Role:

As a Senior Product Manager, you will lead Krisp product on the web platform. In this role, you will define and grow Krisp’s web application for inidual and enterprise users, build the team admin’s dashboard, work on complex billing or authentication mechanisms, orchestrate complex business workflows, and much more. You should be a technically curious and capable person who is able to understand complex technical problems, work with brilliant engineers, able to communicate with Fortune 100 companies, and deliver a world-class product on time with high quality.
 

What You'll Do:

  • Build and grow our Admin Dashboard strategy and roadmap to deliver added value to users and increase the easiness of using and deploying Krisp at large enterprises and small businesses
  • Gather user research and customer requests and translate them into clear and concise technical product requirements
  • Work closely with our users to identify the needs and make the customer’s voice heard inside the organization
  • Collaborate with engineering, support, security, marketing, sales, growth, customer success, and design teams to effectively define the requirements and support the releases of new features
  • Define and develop advanced enterprise-grade features, security enhancements, deployment automation and new API endpoints
  • Create a consistent, unified experience across products, platforms, and devices
  • Plan product launches, collaborate with stakeholders on marketing activities, documentation, support requests, and sales enablement
  • Work with the Product Design team to define world class human interfaces and interactions
  • Engage with our largest customers, partners, other product managers, and cross-functional teams to design, deliver, and support solutions that make our customers successful
  • Communicate clearly and effectively orally and in writing.

< class="h3">Qualifications

What We’re Looking For:

  • 5+ years of experience as a product manager in a fast-paced, preferably in SaaS-based enterprise-focused organization
  • Understanding of enterprise companies needs, their requirements, constraints, workflows, decision-making process and ability to articulate what is essential and what is not
  • Having a proven track record of managing and successfully delivering new products and features (preferably on the web platform), ensuring that iterative development leads to a successful customer experience
  • Having a good design feel and aesthetics with the ability to articulate an excellent UI and UX experience
  • Experience working with data and making data-informed smart decisions
  • Being detail-oriented, organized, ethical, responsible, and self-motivated
  • Bonus points: software engineering background, experience with Web products.

< class="h3">Additional Information

Benefits at Krisp:

  • Stock options
  • Learning and development assistance
  • Health, dental and vision insurance
  • Paid Time Off
  • Paid Parental Leave
  • Maternity Leave Top-up
  • Gym reimbursement
  • Referral bonus program

Krisp is an Equal Opportunity Employer:

All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We do not tolerate discrimination or harassment of any kind. All employees and contractors of Krisp treat each other with respect and empathy.

All your information will be kept confidential according to EEO guidelines.