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OneTrust 4 months ago
financejirasaassalesforce
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The Challenge As a Collections Specialist, you'll be crucial in maximizing the recovery of past due receivables within the Finance organization. Reporting to the EMEA AR/Collections Manager, you'll manage a portfolio of customer accounts, using your communication skills to resolve delinquencies through calls and emails while providing excellent customer service. Your Mission * Manage Accounts: Oversee domestic and/or international accounts, following up on past due invoices, resolving disputes, and reconciling payments. * Resolve Issues: Quickly address invoice discrepancies and payment disputes, ensuring accurate records* Document & Follow-Up: Record all collection activities in the ERP system and ensure timely customer payments. * Communicate & Collaborate: Proactively identify payment issues and work with internal teams and customers to resolve them, escalating when necessary. * Maintain Contacts: Verify and update accounts payable contacts, using skip tracing as needed. * Review Performance: Participate in portfolio reviews with the AR Manager. * Professionalism: Maintain a positive, service-oriented attitude with all stakeholders. You Are * A related Bachelor's Degree is preferred. * 3+ years in collections or a related field. * 2+ years in a B2B environment. * Strong attention to detail and time management skills. * Professional English communication, both verbal and written. * Ability to work well with teams and clients. Extra Awesome* Experience with Salesforce and ERP systems (Workday is a plus). * Knowledge of Jira Ticketing. * Fluency in German or other European language is a plus (other than English/Spanish). * Experience in SaaS is valued.   #Salary and compensation

No salary data published by company so we estimated salary based on similar jobs related to SaaS, Finance and Non Tech jobs that are similar:
$45,000 — $70,000/year
#Benefits
💰 401(k)🌎 Distributed team⏰ Async🤓 Vision insurance🦷 Dental insurance🚑 Medical insurance🏖 Unlimited vacation🏖 Paid time off📆 4 day workweek💰 401k matching🏔 Company retreats🏬 Coworking budget📚 Learning budget💪 Free gym membership🧘 Mental wellness budget🖥 Home office budget🥧 Pay in crypto🥸 Pseudonymous💰 Profit sharing💰 Equity compensation⬜️ No whiteboard interview👀 No monitoring system🚫 No politics at work🎅 We hire old (and young)
#LocationMadrid, Madrid, Spain