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Fluidic Analytics about 2 years ago
all others🇺🇸usa only
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Fluidic Analytics is an exciting, dynamic company, with headquarters in Cambridge, UK. A spin out of Cambridge University, our products and services are based on a fundamentally new technology platform that quantifies protein interactions in-solution and in complex backgrounds. This platform gives our customers access to unique insights into protein behaviour that are not accessible using other approaches. We believe that quantitative analysis of protein interactions is the next frontier in biological understanding, and that our technology is uniquely positioned to deliver lasting change in human health.

We are now expanding our operation in the US market and so are looking for driven, results oriented and customer focused iniduals who will deliver excellence, continue to grow our customer base, and contribute to the further success of our business.

 

The Opportunity:

As Field Application Scientist, you will be the technical face of Fluidic Analytics, demonstrating the value of the Company’s novel technology, driving sales through effective technical interactions, and supporting customers in the field as they develop their applications. As our first FAS on the West Coast of the United States this is a unique opportunity to contribute to our organizations’ growth and success in the United States and progress your career into leadership if so desired.

Be the technical representative of the Company prior to sale – working with potential customers to ensure their understanding, adoption, and success with our technology

  • Own instrument demonstrations: plan, organize, execute, and report top quality demonstrations of our technology
  • Perform routine maintenance and diagnostic checks on demo instruments at regular intervals
  • Carry out technical specification and quoting of service lab projects
  • Ensure the CRM is always up to date with information about customer interactions
  • Work with Sales, Marketing and R&D to continually improve the effectiveness of demos, ensuring best possible chance of winning business

Be the technical representative of the Company following sale – help existing customers resolve issues, develop applications, expand use, and get the best possible experience from Fluidic Analytics’ products

  • Carry out the installation and validation of sold instruments at the customer's site and provide training to customers on product usage and maintenance
  • Nurture customer relationships on a technical level to ensure good visibility of customer activity, encourage further use, and introduce customers to new applications of Fluidic Analytics’ technology
  • Visit customers to troubleshoot problems and train new users
  • Work with collaborators to formulate interesting and achievable experimental plans, with a view to generating publications, application notes and sales
  • Manage scheduling of collaborations and long-term instrument placements alongside demonstrations, and communicate inventory requirements to deliver the schedule

Maintain and build on the Company’s in-depth understanding of the capabilities of its products and technologies to ensure the company remains at the leading edge of innovation

  • Educate existing and potential customers and collaborators about our technology, and work with them to identify novel applications through the delivery of seminars, conference talks and live demonstrations.
  • Use interactions with customers and the market to assist the Marketing team in formulating sales strategies and assess their ongoing effectiveness.
  • Participate in conferences and workshops to broaden the overview of the potential applications.
  • Work with Marketing to proactively maintain an overview of the capabilities of competitors and develop strategies to manage these
  • Make recommendations to implement and improve the Company’s product designs and development strategies based on a deep understanding of a broad range of relevant applications

 

Requirements

You’ve Got This Covered:

  • PhD or equivalent experience in biophysics, biochemistry, or similar fields
  • Desire to work at the commercial interface of a company is essential, previous commercial experience an advantage
  • Experience working in an SME (small to medium-sized enterprise) highly beneficial but not essential
  • Experience working in an FAS capacity within the protein characterization space beneficial but not essential
  • Attention to detail – ensuring all customer interactions are executed flawlessly
  • Problem solver - independent and creative in finding solutions and identifying opportunities
  • Must be willing to travel (50% or more of time),
  • Full driver’s license
  • Exemplify our company values and guiding principles

 

Benefits

What You Can Expect From Us:

  • Competitive Salary and commission plan
  • Car Allowance
  • 401k Retirement plan
  • Life Insurance
  • Disability Insurance
  • High quality medical insurance including vision and dental
  • PTO
  • Inclusive team environment where your contribution will truly make a difference

Additional Information:

  • This role is offered as a remote role, with the post holder being based from home
  • This role reports to the Head of Field Applications and will work closely with the Sales Team
  • There is a requirement for up to 50% domestic travel in this role
  • We welcome candidates requiring remote working within the US with preference given to those residing on the West Coast

 

 

 

At Fluidic Analytics we value people for who they are and the contribution they make. An Equal Employment Opportunity employer, we are committed to being a erse and inclusive working environment where all qualified applications are welcomed regardless of gender, race, religion, age, socio-economic background, disability, sexual or gender orientation.