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Datadog about 2 years ago
location: remoteus
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Title: Enterprise Sales Engineer

Location: Illinois, USA, Remote

The Team:

We are Datadog’s in-house product experts. The technical solutions team enables Datadog’s worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.

The Opportunity:

Sales engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). SEs also have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.

You Will:

  • Partner with the Sales Team to articulate the overall Datadog value proposition, vision and strategy to customers
  • Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
  • Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
  • Deliver product and technical briefings / presentations to potential clients
  • Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
  • Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

You Are:

  • Passionate about educating customers on observability risks that are meaningful to their business
  • Able to build and execute an evaluation plan with a customer
  • Exceptional at written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
  • Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.
  • Someone with a minimum of 3 years in a Sales engineering or DevOps engineering role.
  • Able to sit up to 4 hours, traveling to and from client sites
  • Able to travel via auto, train or air up to 45% of the time

Bonus Points:

  • Experience with Docker, Kubernetes, Rancher, Mesos or other container technologies.
  • Experience in systems administration: Windows, Linux
  • Strong knowledge of current infrastructure and monitoring solutions and technologies.

Why You Should Apply:

  • Generous and competitive global and US benefits
  • New hire stock equity (RSUs) and employee stock purchase plan
  • Continuous career development and pathing opportunities
  • Product training to develop an in-depth understanding of our product and space
  • Best in breed onboarding
  • Internal mentor and buddy program cross-departmentally
  • Friendly and inclusive workplace culture

The reasonably estimated salary for this role at Datadog ranges from $98,000 – $143,000, plus a competitive equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate’s skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.