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Hospitable about 2 years ago
european timezoeuropean timezoproductproduct
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tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience.

We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it.

We are bold, like risks, and take on big challenges together. Our customers love the product, provide valuable feedback, and trust us to rapidly help them with more of their problems.

Feel free to join in one of our upcoming Townhalls on Clubhouse to experience it for yourself!

 

Hospitable’s “Direct” product is a big bet. It allows short-term rental hosts to create beautiful direct booking websites in seconds, automatically populated with their existing listing information and photos. It is a separate, independently-billed product, but also deeply integrated into our core platform’s features such as Inbox, Calendar, Messaging, and Operations.

We’ve been working on Direct since Summer 2021, building in public, sharing updates openly with our customers bi-weekly, and rolling out features progressively. Hosts have so far been able to create live sites, using their own domains, and take booking requests from guests based on an automatically integrated pricing and availability calendar.

The ability to take payments from guests directly on the website is just around the corner, and our early Direct customers can’t wait.

We are now preparing for Direct’s next phase. For that, we are building a software engineering team dedicated specifically to Direct’s ongoing product development.

 

< class="h3">What you will be working on

Together with other software engineers and a product manager, you will be evolving the Direct product and establishing it as a market-leading offering for short-term rental direct bookings.

Although this is a software engineering position, you will have a high degree of ownership and accountability over the product shaping process. This isn’t about dragging Jira tickets and programming what you’re told.

To accomplish this, you will:

  • Partner with product, sales, customer success, and other engineers to develop and ship features that solve the right problems.
  • Use your software engineering chops to build magical user experiences, which are both simple for customers to use and simple for other engineers to understand and maintain.
  • Add your voice to product shaping discussions.
  • Iterate on launched features based on customer feedback.
  • Actively seek out opportunities to innovate.
  • Integrate multiple third-party services, often in an asynchronous logic flow.
  • Work within our “majestic” monolithic codebase and few micro-services, all sitting on a Kubernetes-powered infrastructure-as-code stack.
  • Implement and use observability tooling to track and debug post-deployment.
  • Seek out and remedy performance issues, high resource usage, and other technical problem areas that have the most impact on business operations and customer experience.

Requirements

Hospitable.com is a remote-only and distributed company. For this position, your location is not a requirement. The ideal fit could work under European or American timezones.

Don’t tick all the boxes? Talk to us about why you’re still an amazing fit. In the meantime, here’s what we’re paying attention to:

  • 3+ years software engineering experience, with a focus on backend.
  • Significant experience with Laravel, PHP 7+, MySQL, and testing pipelines in a deployed web application used by paying customers. We are all in on Laravel; this is non-negotiable.
  • An eye for testable, maintainable, and intuitive code, but also...
  • The mentality of “Code is a means, not an end,” avoiding unnecessary abstraction. Your compass points toward customer and business value.
  • The ability to think through non-obvious usage scenarios and explore ripple effects within complex systems.
  • High degree of empathy both toward customers and teammates.
  • Exceptional communication skills - especially written. We are a remote-first, fully distributed company. Most communication happens on Slack and Notion.
  • Self-motivated and able to make decisions when surrounded by uncertainty. You don’t require a support system to maintain momentum.
  • Experience with query optimisation and queue/job-centric backends is a plus.
  • Previous experience with developing and shipping production-ready payment processing and payout flows is a big plus.

Benefits

The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work.

  • A supportive and caring team environment, where you are trusted, not managed.
  • Competitive compensation, slightly adapted to your location. For this role, the maximum cash compensation according to our salary grid is $152,053.00 (for a candidate based in a high-cost-of-life city such as San Francisco or New York).
  • We want to offer options into the company equity through our $HOST token. When this can be implemented, the grant contemplated for this position would be $144,450 (not tied to location).
  • 35 days off per year, encouraged (including self-serve public holidays) and parental leave.
  • Mental-health and emotional support with therapists on call through Slack.