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Quest Analytics over 2 years ago
marketingmarketing🇺🇸 usa only🇺🇸 usa only
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Quest Analytics is one of the fastest growing companies in the Healthcare software space in the US. Healthcare providers and insurance companies rely on our software. We do the important work of providing access to healthcare for all Americans!   In addition to meaningful work, you will also get *Company Paid Employee Medical (HDHP), Dental, and Vision *Workplace Flexibility - choice of working in the office, hybrid, or remote *Competitive salary and success sharing bonus *Flexible vacation with no cap, Sick time, and Holidays   We are looking for an Outreach Specialist who is experienced in health care operations or healthcare provider communications. The Outreach Specialist will assist the Senior Manager of Outreach in campaign ideation, creative strategy, outreach communications, messaging, targeting and segmentation in support of all Quest Outreach campaigns focused on building and improving data accuracy for Quest, its healthcare insurance (payer) customers, and their providers . The Outreach Specialist is data and performance metric driven role handling multiple projects simultaneously while having strong people skills. This role collaborates with the Quest Analytics technology and data teams as well as the Client Services and Outreach Operations team to improve outreach multi modal outreach platforms, communications, data ingestion tools, reporting and metrics and data quality.  #LI-Remote

< class="h3">In this role you will:
  • Assist the Senior Manager of Outreach in the creation of custom cross channel workflows (Customer Journeys)
  • Query and segment outreach targets based on various criteria (payer sponsorship, specialty, location, size of practice, history of participation/engagement, data requirements, etc.) and generate a list for outreach
  • Create custom messaging based on cohorts and perform A/B Testing as required to determine optimal messaging strategies
  • Build eMail, Fax, and Direct Mail Templates to be utilized for progressive messaging and outreach target engagement to drive up Quest attestation rates
  • Maintain outreach list repositories of both content templates and exclusion lists
  • Evaluate Outreach performance and effectiveness with key metrics
  • Collect and analyze outreach statistics and report on results including recommending alternative campaigns, communication approaches
  • Perform user acceptance testing on platform features and functions while carefully documenting all criteria and deficiencies
  • Execute and monitor multiple campaigns concurrently to meet all internal and external customer commitments
 

< class="h3">You will need:
  • Bachelor’s Degree in Business, Marketing or related field preferred
  • A minimum of 3 years of proven experience as a Digital Marketing Specialist, Communications Specialist, Campaign Manager or similar position
  • Experience working on a Marketing Automation Platform like Marketo, Pardot, HubSpot, etc.
  • Excellent HTML and CSS skills for template and creative coding
  • Copywriting & Content Creation
  • Solid understanding of reporting and analytical concepts
  • Proven experience monitoring and optimizing outreach campaigns by creating reports and understanding trends
  • Intellectually curious, strong communication, reporting, and problem-solving skills 
  • Understanding of the US healthcare system; experience with healthcare providers and Payors Preferred
  • Proficient in MS EXCEL and Microsoft Power BI or similar reporting tool
  Ready to Evolve?   We want smart, driven iniduals to help us create Quest Analytics future. If you invest yourself in your work, live with enthusiasm, and thrive on results, we want to know you.  Bring your entrepreneurial spirit to a company that won’t limit you to a job description. At Quest Analytics, your ideas will be listened to and valued, your unique talents appreciated, and your contribution rewarded. You’ll enjoy a healthy work/life balance with Workplace Flexibility, a generous salary & benefits package, and plenty of room to grow personally and professionally.  And you’ll have the opportunity to shape the future of an industry with systemic problems — working with more than 400 healthcare networks and nearly 500,000 providers to help improve access to healthcare in America.     What's in it for you:   Great benefits package with: ·               Competitive salary and success sharing bonus ·               100% paid HDHP Health plan, Dental, Vision for Employee tier and cost-sharing for all other tiers ·               Company matching 401(k) and HSA ·               Flexible PTO without limits, Sick time, and 10 Holidays ·               Paid Life, Short & Long Term Disability ·               Paid maternity / paternity and much more ·               Wellness programs ·              Flexible work arrangements so you can balance work/life   ·               The opportunity to get in on ground floor and grow and learn as the company grows ·               Work in a fun, flexible, casual environment with monthly Culture Club activities ·               Workplace Flexibility - choice of working in the office, hybrid, or remote  ·               For those who chose to come into an office, we offer free gourmet coffee to fuel the brainpower necessary to conquer your goals, and free drinks and snacks.       Apply TODAY!   Visa sponsorship is not available at this time.   Quest Analytics provides equal employment opportunities to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category.   Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.