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CivicPlus about 2 years ago
location: remoteus
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Web Content Specialist

  • Job Category: Implementation
  • Requisition Number: WEBCO001669
  • Full-Time
  • Remote – Nation Wide

Job Details

Description

CivicPlus provides SaaS products to help local governments positively engage with their community members. We’re eleven products strong and growing.

The Web Content Specialist works directly with content editors, project managers, clients, and other implementation members to ensure client satisfaction, project quality, and the smooth operation of assigned projects according to Civic Plus standard operating procedures and process. The specialist will manage assigned projects and work collaboratively with Project Management as well as Creative Services and Client Success to ensure client satisfaction.

Your Impact:

  • Ensure project setup for content is complete and accurate for content editors
  • Ensure final project meets all internal requirements and client expectations before delivery
  • Meet assigned task and overall project deadlines
  • Answer all project related content questions
  • Communicate content process and outcome to client

Experience and Skills we value:*

  • Proven time management and prioritization skills
  • Proven to be effective at communication
  • Ability to be client facing and interact with clients
  • Firm grasp on Civic Engage and Content Best Practices (Preferred)
  • Has excellent understanding of the content migration process and the ability to guide their project through the entire content process including project preparation, development, and wrap up(Preferred)

*If you don’t tick every box above, we still encourage you to apply. We’re building a erse team whose skills balance and complement one another

About CivicPlus:

CivicPlus employees reside in over 45 states and 4 countries – building software solutions used by 12,000 local governments. Our employees perform interesting and challenging work that helps make an impact in communities across America (we’re purpose-driven).

CivicPlus recognizes and trusts that you know how you work best. For this position you choose whether to work remotely or from one of our offices (per local health safety guidance).

As an adopter of remote work options prior to Covid, CivicPlus still recognizes the importance of collaboration (we’re team players). We invest in opportunities to build employee connections and accelerate belonging. In addition to our Red Carpet rollout and Buddy system during onboarding, we have active committees in which you can directly participate or enjoy the activities they arrange including Community Engagement (philanthropic), ERG (employee resource groups), DEIB (Diversity Equity Inclusion & Belonging), and Great Work Place (plan fun virtual & in-person events).

CivicPlus recognizes that ambitious and innovative people look for their company to support their professional growth. In addition to internal training opportunities, we provide every employee with an annual professional development stipend. CivicPlus budgets 2-3% of wages on professional development, helping you grow your skills and develop your career – we support our employees’ growth.

Since 2011, CivicPlus has been named by Inc.Magazine as “One of the Fastest-Growing Privately Held Companies in the U.S.” This growth translates into opportunities for our employees as we look first to promote from within.

We are an equal opportunity employer and value ersity at our company. We desire to have our employees reflect the erse communities we serve and we recognize that erse and inclusive teams lead to more innovation and better financial returns. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

What is our hiring process?

  • Introductory Call with someone from our recruiting team.
  • First Interview with the Hiring Manager
  • Interview Loop with additional team members
    • Interview Project Activity-we simply want to take a peek at how you approach and solve problems.
  • Offer

Employment Practices

  • CivicPlus is proud to be an Equal Employment Opportunity employer. At CivicPlus, we celebrate and support ersity for the benefit of our employees, products, clients, and communities we serve.
  • Upon receiving an offer of employment, candidates must complete required pre-employment screenings, which include a drug test and background screen. Offer of employment is contingent upon this post-offer screening process. All testing will be conducted by a licensed independent administrator, which will follow testing standards and background screens in accordance with state law.