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Shop-Ware about 2 years ago
finance / legal🇺🇸usa only
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DIRECTOR OF FINANCE

**Fully remote anywhere in the United States**

Welcome to Shop-Ware! We are excited to get to know you! Allow us to introduce ourselves:

Shop-Ware is a Series B, 100+ employee, SaaS startup transforming the work of automotive repair shops across the country. In an industry where customer trust is paramount, our software provides not only transformational shop management tools, but also transparent customer-facing communications that set our tools apart from the rest. The result? Increased efficiency, enhanced profitability, and second to none customer service for each of our customers.

SHOP-WARE'S STORY

Shop-Ware was born from a direct need of the end-user -- our Founder and CEO (and respected auto mechanic), Carolyn Coquillette. Carolyn opened Luscious Garage in 2007 to service the then-burgeoning hybrid car market, and through the experience of building out its operations, she discovered the need for better shop management software that more closely aligned with the shop's values of efficiency, transparency, and building customer relationships. Thus, Shop-Ware was born.

Shop-Ware is now the preferred software for thousands of shops across North and South America, from mom-and-pop SMBs to multi-location businesses.

We pride ourselves on the way we live our values:

Innovation, Quality, Compassion, Clarity, and Solutions.

When you join us, you can expect a high-growth environment, driven coworkers (no pun intended) with a customer-first mentality, and enormous opportunities.

SHOP-WARE'S INVESTORS

Insight Partners

Bosch

WHO WE ARE HIRING:

Shop-Ware is looking for a Director of Finance to support data-driven decision making through strong accounting, cash management and partnering with the leadership team on smart growth initiatives. This is a fully remote position.

The Director of Finance will be an integral part of Shop-Ware's leadership team, reporting into Founder and CEO. This role will combine the important strategic financial leadership to the company along with the scaling of the finance and accounting function. This person will work across the leadership team to define and develop the operational finance system that provides insights to the business. This person is a leader, a partner and a SaaS finance expert.

As for hard skills? We need deep experience in finance and accounting in a startup, SaaS environment. Skills that matter include knowing the ins & outs of FP&Ainvestor relations, cash management, people leadership, and partnering to find solutions that achieve our growth objectives.

ABOUT YOU:

You:

  • Have SaaS startup experience
  • Have built a finance function
  • Love designing processes and systems
  • Are a natural trust builder
  • Aren't above rolling up your sleeves to execute
  • Know how to tie people strategy to business strategy
  • Are an engaging presenter and communicator
  • Have worked arm-in-arm with executives
  • Are a confident presenter in the boardroom
  • Enjoy the building up and development of your own team members

Duties and Responsibilities

  • Work collaboratively with the Shop-Ware leadership team and CEO to formulate the company's future direction through providing financial reporting and insights
  • Manage Shop-Ware's accounting, investor relations and tax functions, including managing any third parties to which accounting or finance has been outsourced.
  • Work collaboratively with the CEO and leadership team to manage consolidated financial budgeting and planning processes, the annual operating plan, rolling financial forecasts, short and long term growth plans, hiring plans, and equity distribution, as well as the underlying financial models, systems, and tools
  • Partner with the CEO & CRO to create and deliver investor communications including Board Meetings
  • Provide insightful and trusted counsel to the Leadership team, on both financial and broad-based business issues
  • Lead investor communications and support fundraising efforts, establish trust and build rapport with existing and potential investors
  • Partner cross-functionally with Sales, Marketing, Customer Experience, and other disciplines to ensure the finance organization is driving transparency and enabling growth throughout the business
  • Ensure best in class practices around compliance and revenue recognition, including establishing operations to support significant growth
  • Establish a culture of continuous improvement with a dedicated focus on delivering value to our customers
  • Play a key strategic role on Shop-Ware's leadership team in helping to set the company's direction

Skills and Qualifications

  • Proven ability to lead a finance function in high-growth, B2B SaaS environments. Ideally has scaled revenue from $10M to $50M+ and/or seen Series C+ in fundraising.
  • Exceptional business acumen, operational, analytical, and modeling skills; subject matter expertise in budgeting, forecasting, compensation, strategic planning, metrics, SaaS business models, and best practices
  • Ability to develop and implement financial systems, tools, and processes to increase business efficiency
  • Experience leading fundraising for a high growth VC-backed company from preparation to selection of appropriate investors for the stage of the company. Someone who has been responsible for raising capital in the past and understands the details and nuances of venture financing.
  • Experience building a solid financial foundation with appropriate infrastructure for a hyper-growth SaaS company
  • Strategic thinker who possesses the exceptional interpersonal skills needed to effectively share and engage the entire organization in the key financial drivers of the company
  • Network of top talent that will follow them to Shop-Ware
  • Must be organized and detail-oriented, while looking at the big picture
  • Must be willing to roll up their sleeves in a start-up environment
  • Ability to avoid analysis paralysis by making smart decisions with the available information

Personal Characteristics

  • Ability to build credibility and rapport with the executive team to drive collaboration and coordination with key stakeholders
  • Innovative and creative with a vision that transcends what is visible today
  • Comfortable with charting new territories and navigating with imperfect information and considering decisions of trade-offs
  • Intuitive with leading by being inclusive and engaging with others with erse and different backgrounds and expertise
  • Passionate about the company mission and excited to take on challenges
  • Excellent communicator able to create productive team dynamics that drives collaboration and execution
  • Execution focused and not afraid to take on the heavy lifting and lead by example when needed; views no task as “beneath them”; bias toward getting things done quickly
  • Disciplined: Focused on managing priorities, resource allocation, quality, and costs
  • Motivator: High energy and action-oriented with a passion for getting things done in complex environments
  • Collaborative work style: someone who can influence others and implement change and standardize processes
  • Highest ethical standards, integrity, humility, authenticity, credibility, and character

Compensation

For this role, we are targeting a pay band range of $182,000-200,000, 401k, stock options, health/vision/dental insurance, and 12 weeks of parental leave.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Shop-Ware we are dedicated to building a erse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.