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American Heart Association about 1 year ago
location: remoteus
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Sr. Product Development Manager

Location: US-TX-Dallas
Requisition ID: 2023-11629
Job Category: Health Strategies
Position Type: Full Time

Overview

Now is the time to join us and make a difference. Be a relentless force for a world of longer, healthier lives. Here at the American Heart Association, you matter and so does your career.

The American Heart Association has an excellent opportunity for a Senior Product Development Manager, Professional Education for Health Equity in our Healthcare Business Solutions department!

This position can be home based but must live near a major airport.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

Responsibilities

You will be responsible for leading the development of products for the Healthcare Business Solutions (HBS) department. This position provides direction for the design and development, revision, fiscal management, and quality standards for healthcare professionals to identify health disparities and integrate solutions that build health equity into clinical practice. Responsible for (1) leading the development and production of products from start to finish; (2) working with a project manager to develop project plans, proposals, and procedures; (3) collaborating with Association staff and volunteers; (4) financial oversight and budgeting; and (5) ongoing evaluation and revisions for the life of the product.

  • Leads project teams in the development of content, portfolios, and products. Ensures team’s adherence to a general product development process used across the department and develops sub-processes for project-specific tasks as needed
  • Leads the development and curation of multimedia deliverables (videos, e-learning modules, simulation scenarios, books/e-books, apps, websites, etc.) for assigned programs and products. Coordinates the development of content that meets learning objectives. Leads testing of prototypes. Proactively collaborates across project teams to ensure products efficacy and consistency
  • Forms productive partnerships with team members and stakeholders at all levels. Effectively uses informal authority to direct, influence, and motivate others. Earns respect of team members based on demonstrated expertise and leadership. Solicits and acts on feedback to improve relationships and mission impact
  • Develops a deep understanding of the audience (healthcare providers and laypersons), science, content organization, and modes of delivery for assigned products. Learns about current user needs and product issues. Demonstrates an understanding of the reasoning behind key organizational policies, practices, and procedures
  • Trains, motivates, and engages volunteer and paid subject matter experts. Effectively assesses and leverages volunteer skill sets and interests by developing and utilizing volunteer roles in significant ways
  • Communicates on a routine basis with partners and senior leadership to discuss product development needs of the Association and opportunities for implementation of new product strategies. Increases issues and opportunities appropriately
  • Partners with a project manager to develop project scope and timelines. Ensures all internal and external team members meet standards and deadlines outlined in project plans
  • Develops and monitors budgets and contracts supporting assigned projects
  • Contributes to departmental goals of improving processes and product specifications for rapid content updates

Qualifications

  • Bachelor’s Degree or equivalent work experience
  • Five (5) Eight (8) years of proven experience
  • Validated skills and direct participation in the development of scientific, technical, or medical content, including experience working with subject matter experts and formal review process
  • Experience leading program/product development projects
  • Experience developing eLearning and other digital products that meet accessibility requirements. Proven track record to deliver complex eLearning modules on schedule
  • Project management experience
  • Instructional design experience
  • Healthcare background preferred; required for candidates who will work with advanced healthcare content
  • High level of detail orientation, without losing sight of the broader vision
  • Ability to make a timely decision while considering multiple factors and opinions
  • Ability to travel up to 20% local and overnight stay

Compensation & Benefits

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

  • Compensation Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
  • Performance and Recognition You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.
  • Benefits We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
  • Professional Development You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
  • Work-Life Harmonization The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
  • Tuition Assistance – We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We’re committed to ensuring our workforce, workplace culture and mission have a shared impact across a erse set of backgrounds.