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Senior Director of Operations
Full time
Department
Operations
Compensation
- Zone A: San Francisco, Los Angeles, Seattle, New York City, Boston, San Diego, Washington DC$193.6K – $263.8K
- Zone B: All Other US Locations$164K – $223.5K
- Zone C: All Locations in CanadaCA$164K – CA$223.5K
The Opportunity – Senior Director of Operations (Remote – USA / CANADA)
As the Senior Director of Operations, you will be responsible for ensuring Wrapbook processes payroll, taxes and associated fringes accurately, compliantly and on time. In this capacity, you will lead a critical multifunctional team that includes Union Payroll processing, Payroll Operations and Tax Operations. These teams are responsible for various payroll functions including accurate and timely payroll processing, remittance to guilds for fees/dues/benefits, tax payments to state and federal agencies, medical benefits management, ownership of state unemployment claims and more. This role is about architecting a best-in-class organization of people, systems and processes that allows us to perform at the highest level and at a rapidly increasing scale.
You will report to the SVP of Client Operations and will work closely with other teams across Wrapbook.
What you’ll do:
- Provide leadership and guidance to three core operations teams: Union Payroll, Tax Operations and Payroll Operations
- Establish operational targets and execute an operating model to support industry standards for accuracy, compliance and timeliness
- Improve and automate our existing operations to increase efficiency and reliability
- Partner with product on building features to solve customer needs and tooling for the operations teams to support the operational functions
- Role model outstanding program management and change management skills across the Client Operations team and Wrapbook
- Deep e into special projects, dig into root causes, and collaborate across teams to drive seamless execution. Success means you’ll comfortably partner with Engineering and Product teams and can speak to what an internal Operations team member’s day-to-day looks like
- Build a system of operating whereby everyone knows how to do their job, has the best tools available to do so and are able to measure one’s effectiveness
- Attract and retain top talent; build a high-performing organization
What you’ll have:
- 10+ years of relevant work experience in program management, business operations, payroll operations or similar functions
- Experience managing and growing a team from 20 to 50+. Your team will consist of three direct reports and their respective teams
- Payroll and/or Entertainment payroll experience is preferred
- Sense of ownership and comfort with ambiguity
- Excellent organizational skills including time management, goal setting, and attention to detail
- Demonstrated ability to build trusting relationships across all levels of an organization
Why Join Us
At Wrapbook, creativity meets technology — and not just in the product.
In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include:
- Unlimited Paid Time Off
- Work from anywhere in Canada and USA
- Health and Dental benefits
- Up to $1500 towards IT set up for your home
- Up to 2% matching RRSP / 401K
- Learning and Development opportunities
- Up to $50 USD/ $66.50 CAD towards Internet/Cell phone service
Latest post about 16 hours ago
Logistics Coordinator I
Remote
At SanMar, the work you do makes a difference.
What’s the Short Version?
The Logistics Coordinator I supports the logistics team through analyzing shipment data in order to properly forecast freight volume and space capacity for all carriers. They review the performance of existing carriers and assess cost, level of service, and need for alternated carriers.
What Will You Be Doing?
- Resolve a variety of delivery issues in resourceful and effective ways.
- Prioritize tasks and responsibilities to meet transportation scheduling deadlines to complete highest priorities first.
- Assist in identifying alternate carriers, if needed.
- Proactively communicate shipment status and work to minimize delays (i.e. tracking shipments, weather, coordination with internal/external customers).
- Perform rate and shipping document audits.
- Identify nonvalue added processes and create goals/action plans to reduce/eliminate those.
- Participate in meetings with Logistics Partners/Vendors.
- Coordinate on projects, initiatives, and service efforts with teams across the Logistics Department.
- Perform other duties as assigned.
- Comply with all policies and standards.
What Are We Looking For?
- High School Diploma.
- 1-3 years of experience in logistics, planning, forecasting, carrier dispatching, shipment booking, and/or freight auditing.
- Exposure to Warehouse Management Systems/Transportation Management Systems/Freight Audit Systems and working with various carriers.
- Previous apparel industry experience is preferred.
- Experience in multi-modal planning for Parcel, LTL, FTL, IMC, ocean, air and/or projection planning is preferred.
- Experience with Microsoft Office 365, Freightview TMS, and Ocean tracking software, or other business intelligence tool is preferred.
- Knowledge of overall logistics processes and/or freight auditing processes for lanes and transportation modes on a corporate level.
- Excellent communication, time management, multi-task, and organizational skills.
- Proficient Microsoft Office skills including Excel, Word, and PowerPoint.
- Be able to learn new software pertinent to logistics and transportation industry.
- Ability to research and apply related information to job functions.
- Must be detail-oriented and able to work under strict deadlines.
- Must be able to work in a fast-paced dynamic environment with the ability to work cross-functionally.
- Must be a team-player with strong interpersonal and analytical skills.
What’s Our Offer?
Salary Range: You`ll earn between $21.39 – $27.90 on an hourly basis, depending on experience.
Bonus: You`ll be eligible for an annual discretionary bonus up to $2,000.
Paid Time Off: You`ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off.
Additional Benefits:
- Comprehensive medical, dental, and vision benefits
- 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
- Life insurance
- Short/long-term disability coverage
- Paid maternity/paternity leave
- Pet insurance
What Should You Expect?
While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work environment is moderately quiet. Ability to work on computer for multiple hours with frequent interruptions.
SanMar’s Eastpointe office is located near Seattle, WA and our standard working hours are 8:00-5:00 PST. Quarterly travel may be required. #LI-REMOTEWhy Work at SanMar?
Our people are at the heart of everything we do. They bring their talent, passion and dedication to work with them every day. Their hard work inspires us and gives us purpose. We love working here together.
Whether you work in our headquarters, from your home or in one of our distribution centers across North America, we believe that investing in you is just the right thing to do. Our comprehensive benefits package is designed to support your health and well-being, life balance, career growth and (eventually) retirement. SanMar works with brands you already know, like Nike, The North Face and Brooks Brothers, as well as providing industry-leading private label apparel and accessories. Our people come to work excited to do their part, providing clothing that helps people feel that they’re a part of something special. Here’s your chance to be a part of this story. If you’re ready to work in a place where your participation matters and your growth is a priority, we’re ready for you.SanMar is an Equal Opportunity Employer
Whoever you are, wherever you’re from, whoever you love or follow in faith, whatever your disability or superpower status, whichever ethnicity or gender you identify with, you are welcome at SanMar.
SanMar participates in E-Verify.
Procurement Coordinator
Location: Remote, USA
Job Description:
WE DEVELOP INNOVATIVE BEVERAGE BRANDS FOR THE NEXT GENERATION OF DRINKERS.
Born in Austin, TX. BeatBox Beverages is a collection of millennial founders and established industry veterans developing innovative beverage brands for the next generation of drinkers. BeatBox Beverages was founded on the belief that future generations will continue to demand products that authentically connect with their lifestyle. Our mission is to create cutting-edge beverage brands that speak to innovative iniduals.
Job Description
Title: Procurement Coordinator
FLSA Classification: Exempt Department: Supply Chain Reports to: Procurement Manager Salary: $65,000 – $80,000 + BonusDate: November 2024
Job Summary:
As the Procurement Coordinator, you will work alongside the planning and production teams to support the Procurement Manager in all aspects of sourcing and procurement. The goal of this position will be to operationalize materials plan, and ensure direct materials are available for production team to ensure company strategic goals are met. This is a remote role with up to 5% travel.
Supervisory Responsibilities:
- This position does not have direct supervisory responsibilities but will be a process owner and collaborate closely with cross-functional teams.
Duties/Responsibilities:
- Ensure purchase orders are created, reviewed, and entered into the system in a timely manner, ensuring accuracy and compliance with procurement standards
- Serve as the primary liaison between suppliers and internal teams, addressing and resolving issues related to quality, delivery delays, and invoicing discrepancies
- Maintain data such as lead times, quotes and other items across suppliers
- Maintain accurate ERP transactions
- Identify and work with leadership to improve workflows
- Identify potential risks and opportunities in the market and collaborate with leadership to develop mitigation strategies
- Maintain accurate records of purchase orders, supplier communications, materials demand and material delivery schedules
- Collaborate with cross-functional teams, including production, logistics, and finance, on special projects, business objectives, and material requirements planning to ensure alignment and efficiency across departments
- Generate and monitor supplier performance metrics such as on-time delivery, quality compliance, cost competitiveness, and lead times to ensure suppliers meet contractual obligations and business needs
- Identify, implement, and track improvements to procurement workflows aimed at reducing lead times, improving cost efficiency, and enhancing overall procurement productivity
- Evaluate and report on key procurement KPIs and metrics such as purchase order accuracy, supplier lead time, cost savings, and supplier compliance to drive continuous improvement
- Identify and evaluate procurement tools, software, and automation platforms to improve procurement workflows, enhance data accuracy, and streamline supplier communications
- Ad hoc requests from leadership
Required Skills/Abilities:
- Understands procurement concepts
- Ability to effectively collaborate cross functionally
- Develop creative solutions to complex problems
- Clearly communicate results of analysis in verbal and written format
- Ability to use data software such as Excel, Google Sheets, and PowerBI
- Excellent communication, procurement, and organizational skills.
- Meet deadlines and work under pressure, with limited supervision
- Well-organized and high level of attention to detail.
- Strong interpersonal skills to build strong relationships with key internal customers
- Ability to thrive in fast paced environment
- Motivated to make a difference and contribute to the company’s growth and success
Education/Experience:
- Education: Bachelor’s degree in Supply Chain Management, Business, Engineering or a related field is preferred, but not required
- Education: Certification from APICS or ISM is desired but not required
- Experience: Minimum 2 years of Procurement or Sourcing experience
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
BeatBox Beverages provides a fair and equal employment opportunity regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. BeatBox Beverages hires and promotes iniduals solely based on qualifications for the position to be filled and business needs.
Project Coordinator
Remote, United States | IT (Information Technology)
Description
Position at GoHealth Urgent Care
JOB SUMMARY
The Project Coordinator will support the successful planning, execution, and completion of projects. This role involves coordinating project activities, managing schedules, supporting project plan development, and ensuring effective communication between project team members and stakeholders
JOB REQUIREMENTS
Education
- Bachelor’s degree in Business Administration or equivalent experience
Work Experience
- 1-3 years of experience in project coordination
Required Licenses/Certifications None
Additional Knowledge, Skills and Abilities Required- Strong organizational skills and attention to detail
- Excellent verbal and written and communication skills
- Ability to work collaboratively in a team environment
- Strong analytical and problem-solving skills
Additional Knowledge, Skills, and Abilities Preferred
- Proficiency in project management software
- Experience working in matrixed environment
- Able to handle uncertainty in situations that be unclear or evolving
ESSENTIAL FUNCTIONS
- Assist in planning and executing projects from initiation to closure
- Coordinate project activities, ensuring alignment with objectives and deadlines
- Develop and maintain project documentation, including project plans, timelines, and status updates
- Schedule and coordinate meetings, ensuring all necessary stakeholders are involved
- Facilitate project meetings, including agenda preparation, minute-taking, and follow up to action items
- Organize and maintain project files for easy access and reference
- Build strong relationships to foster collaboration with team members and support successful project completion
Note: this job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.
GitHub is hiring a remote Product Manager II - Intern. This is an internship position that can be done remotely anywhere in the United States.
GitHub - The world's leading software development platform.
Uberall is hiring a remote Product Data Analyst. This is a full-time position that can be done remotely anywhere in Canada, Spain or South Africa.
Uberall - Creators of the Near Me Brand Experience.
Title: Manager, Operations (Remote)
Location: LA-Baton Rouge
Job Description:
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.
Job Posting Title
Manager, Operations (Remote)
Job Description Summary
Responsible for managing, coaching and developing the Benefits Plan Administration team across multiple lines of business (Medicare Part D, Employer, Government, Coupons, Managed Medicaid, Migrations, etc.) to ensure benefit plans are programmed appropriately and consistently and performance guarantee, service level agreements and operational goals are met; creating project plans and analysis to ensure project deadlines are met; acquiring a solid knowledge of all phases of the department within the established long and short range department objectives; and providing training to new and less experienced benefit analysts. Interfaces directly with customers, members and/or providers to resolve customer complaints. Assumes additional responsibilities in the absence of the Director.
Job Description
- Operations: Manages team members in the project management, programming, testing and documentation aspects of the analyst responsibilities to drive the highest level of performance and meet or exceed service level agreements; develops, recommends and implements plan(s) of action to implement recommended programming changes to increase efficiency and performance. Reports performance results to team and management. Demonstrates flexibility in assigning resources based on business needs. Creates project plans and performs analysis to ensure project (i.e., migrations, new plan implementations) deadlines are met. Obtains an in-depth working knowledge of the benefits departments’ workflow and the impact to other departments. Adheres to budget allocations.
- Team Performance and Workforce Management: Manages employee performance through defined employee scorecards and performance metrics. Provides ongoing feedback and coaching to ensure performance targets are met. Recognizes and rewards effectively; provides appropriate levels of direction and support. Consistently follows corporate and departmental polices and guidelines. Utilizes corporate tools for performance appraisals; engages team members in development planning and progress. Identifies training needs within the team; works independently and/or through other sources to develop a training plan. Maintains a positive work environment that supports self-directed teams; provides a structure to optimize the experience, skill, knowledge and capability of the team; facilitates collaboration among team members. Schedules employees, tracks productivity, maintains work schedules, coordinates different activities, and approves time off and overtime. Provides administrative backup support to ensure appropriate workflow is being maintained at all times.
- Develops and documents workflow, systems requirements, system impact analysis, systems design, process analysis and testing (including reasonableness checks) using software development methodology to provide efficient, cost-effective solutions as directed.
- Identifies impact of solutions on existing and future systems. May perform operational activities.
- Identifies reporting needs based on system programming and workflows and documents reporting requirements and testing of new reporting development prior to implementation to Production.
- Participates in initiatives or projects that support process improvements, leveraging new system capabilities or the integration of data/other applications into existing systems.
- Collaborates between departmental business owners, end users, IT, Contact Center, Claims and Clinical departments to resolve issues, or develop small to large sized new programs. Participates in full life cycle of projects impacting Plan Administration by performing requirements analysis, process development and design, and unit testing. Participates in initiatives or projects that support process improvements, leveraging new system capabilities or the integration of data/other applications into existing systems.
- Creates and maintains the necessary functionality in our ticketing system, benefit landscape, and workflows. Conducts root cause analysis, gathering data to pinpoint problem areas on which to focus. Recommends and implements solutions and evaluates results, and implements controls to monitor consistent use of the solution.
- Data Validation: Performs the technical and administrative functions to lead the Benefit Analysts in organizational data validation projects to support major system enhancements, or release updates. Supports data validation activities when deploying changes to a large number of clients. Leads design of data validation processes to ensure data checks fall within an acceptable range to ensure compliance standards are met. Activities should automate data validation, improve quality, and reduce costs. Assist with phased deployment approach to ease adoption across impacted teams.
- Audits: Coordinates responses to both external and internal audits. Ensures workflows support compliance, and identifies when audit protocols need to be refreshed to more accurately capture day-to-day procedures. Evaluates audit findings and implements new processes to bring Plan Administration into compliance.
Responsibilities
- Bachelor’s degree required with a minimum of 5 years’ PBM Benefit Analyst experience.
- Will substitute 2 additional years of PBM Benefit Analyst experience for the bachelor’s degree.
- 3+ years’ supervisory experience in appropriate PBM technical environment required or demonstrated leadership proficiency.
- Ability to analyze benefit plans and programming rules to demonstrate a benefit structure with an automated claims processing system.
- Ability to understand the systems functionality and business policies.
- Excellent organizational, interpersonal and communication skills.
- Ability to maintain production levels and quality goals.
- Strong analytical, technical and problem solving skills.
- Ability to train employees on all products, procedures and systems across multiple lines of PBM business.
- Detail oriented; customer/team advocate; flexibility; positive attitude.
- Team player; problem solver.
- Ability to manage multiple tasks simultaneously; initiator; change agent; coach; leader.
- Must be willing to travel up to 10% of the time.
Work Experience
Work Experience – Required:
PBM (Pharmacy Benefit Management), Supervisory
Work Experience – Preferred:
Education
Education – Required:
A Combination of Education and Work Experience May Be Considered., Bachelors
Education – Preferred:
Certifications
Certifications – Required:
Certifications – Preferred:
Potential pay for this position ranges from $73,580.00 – $117,720.00 based on experience and skills. Pay range may vary by 8% depending on applicant location.
To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the “Benefits at a glance” button for more detail.
Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage erse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law.
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
Positions will be posted for a minimum of five consecutive workdays.
Across’ purpose: Across is to fulfill crypto’s potential by making blockchains more usable, more accessible and more efficient.
Across’ Vision: Intents are the standard in cross-chain interoperability.
Who is Risk Labs?
Risk Labs is the foundation and core team behind Across protocol. The Risk Labs team, operates as one cohesive (amazing!) culture, but focuses on two core protocols, UMA and Across. UMA and Across are decentralized protocols governed by community members across the globe in DAOs, and are supported by Risk Labs Foundation. UMA’s optimistic oracle (OO) can record any verifiable truth or data onto a blockchain. Across is leading the future of interoperability with its frontier intents based architecture.
Your Impact?
We’re looking for a Sr. Product Manager who thinks about interoperability as the most exciting part of the crypto landscape. You’ll get to heavily influence the strategy of integrating Across deeply into Ethereum and L1 ecosystems and driving execution of new chain expansion, chain abstraction, dApp integration, wallet integration, and so much more.
Responsibilities
- Strategize and execute: Own product development from conception to launch, write technical PRDs, manage backlogs, and effectively prioritize new features vs. tech debt
- Collaborate: Work with engineering, sales, design and marketing to develop and steer product roadmap
- Execute to win: Allocate resources, prioritize deliverables, and iterate as needed with the team to scale and grow demand for the product
- Make data driven decisions: Gather and evaluate product feedback and industry data to inform product strategy
- Become an expert: Have the tenacity to develop deep knowledge in this space, and be thinking at the forefront of innovation
Requirements
- 5+ years full-time relatable experience in product management
- Technical background and proven ability to collaborate with engineers, sales, and marketing
- Successfully built and shipped web2 or web3 products at scale
- Passion for DeFi and web3 along with enthusiasm for understanding complex concepts
- Entrepreneurial mindset and ability to thrive in the constantly evolving crypto landscape
Compensation and Benefits
- Risk Labs’ pay packages include competitive salaries & substantial token options. Salaries are typically between $100-200k (USD), and your token allocation can grow with your voting rewards while you participate in the growing ecosystem.
- Philosophies for a culture that show we care: Take vacation when you need it, family care, training and development (just to name a few)
- 100% remote, which means we encourage you to create the work environment that you thrive in.
Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. Risk Labs, the employing entity, is an equal opportunity employer and is dedicated to erse, inclusive, and authentic workplaces. So, if you’re excited about this role but your past experience doesn’t perfectly align- we encourage you to apply anyways. We value you taking the chance. Risk labs will not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Our values:
- We value each inidual’s right to economic freedom
- We value openness, honesty, and directness
- We value integrity
- We value iterative learning
- We value taking smart risks. We value creating an environment where everyone “does their best work”.
Why do we love working at Risk Labs?
We are a group that’s aligned with the ethos of the crypto industry and doing our best to make an impact for the industry and world at large. You’ll succeed with Risk Labs if you’re a self-starter, kind, adaptable, and passionate about making an impact. Risk Labs is a values driven team that strives to create an environment where we can do our best work, and succeed. We’re building products that we believe in, and continuing to strive for innovation and growth. Both personally and professionally we support each other to create a happy, healthy, and inspired team vibe, so we can remain motivated to build things the world needs and loves. We take pride in the fact that we are at once family-friendly as well as nomad-friendly.
UMA’s optimistic oracle is a decentralized truth machine for Web3- yes, that’s a bold and very exciting statement. We’ve built a solid foundation, in terms of the team, the technology, and the products, and the road map ahead is one full of exciting technical challenges, growth, and telling our story to the world. Across is creating an interoperable world where DeFi is seamless with its intents based architecture. We’ve grown from an early bridge, to a market leader, and won’t stop innovating and building. We have big dreams, and a team excited to bring them to life.
Still want to know more?
- Our team blends a mix of highly-sought engineers, and a erse business team to showcase their high quality tech. Our international and fast-growing team includes a erse background of experiences and has drawn world class talent. We have a great network of supportive investors from groups like: Placeholder, Blockchain Capital, Bain Capital, Coinbase, Dragonfly… to name a few.
- Teammates take the time off that they need and support each other to be their best selves- we care about your wellness.
- You will not get bored with Risk Labs. We are constantly developing, building, experimenting and evolving. Yes we try to allow people to focus on their specific product areas, but things are always shifting and evolving. There’s no right answer and we’re all just doing our best!
Recharge is hiring a remote Senior Product Analyst. This is a full-time position that can be done remotely anywhere in the United States.
Recharge - The leading platform to launch and scale your subscription business.
Mozilla is hiring a remote Senior Staff Product Manager, Search. This is a contract position that can be done remotely anywhere in Canada or the United States.
Mozilla - Non-profit champions of the Internet.
OP Labs is looking to hire a Product Manager, Ecosystem to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
Gemini is looking to hire a Lead Product Manager, Credit Card to join their team. This is a full-time position that can be done remotely anywhere in the United States.
Aurora is looking to hire a Junior Product Manager to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
Gnosis Pay is looking to hire a Product Manager - Onboarding to join their team. This is a full-time position that can be done remotely anywhere in Portugal, the United Kingdom or Brazil.
Plaid is hiring a remote Experienced Product Designer - Consumer. This is a full-time position that can be done remotely anywhere in the United States.
Plaid - Develop the future of financial services.
Astronomer is hiring a remote Product Marketing Manager. This is a full-time position that can be done remotely anywhere in the United States.
Astronomer - Modern data orchestration.
Rarible is looking to hire a Senior Product Analyst to join their team. This is a full-time position that can be done remotely anywhere in EU or on-site in Lisbon.
RevenueCat is hiring a remote Senior Product Manager. This is a full-time position that can be done remotely anywhere in Americas or EMEA.
RevenueCat - The better way to build and manage subscription apps.
Close is hiring a remote Product Design Manager. This is a full-time position that can be done remotely anywhere in the United States.
Close - Our goal: double the productivity of every sales rep.
Title: VP, Operations
Location: Remote
Job Description:
About us:
Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world’s best possible medicine. Today, Parsley Health is the nation’s largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.
The opportunity:
Parsley Health is hiring a VP , Operations to lead scalability and excellence of our product and service delivery.
The VP will own operational excellence in patient experience and provider experience in a way that also results in business results including growth and margin expansion. This role is for someone who is equally excited about both building a strategy and rolling up their sleeves to lead execution. The role requires solid experience in techology-enabled healthcare companies, including running clinical operations. This role sits on the Executive Team and reports directly to our CEO.
The primary goal of the VP of Operations is to ensure Parsley delivers on its value proposition of insights relief and a premium end-to-end care experience for patients in a way that is both highly efficient and supportive to our provider teams.
KPIs owned by this role include:
-
- Member retention, engagement and LTV
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- Margin
-
- NPS
-
- Word-of-mouth growth
-
- Patient health outcomes
-
- Quality and consistency of service delivery
-
- Clinical organization retention and engagement
This role also co-owns company level metrics including setting and meeting budget targets as well as maintaining/amplifying overall team culture, retention and engagement.
What you’ll do:
-
- Lead operations that result in growth of active paying members, positive health outcomes, and team engagement, with a focus on driving operational excellence in the delivery of Parsley’s clinical and diagnostic service offerings.
-
- Lead clinical operations: Partner with CEO, Medical Director, Member Experience team, Growth team, Engineering, Product and wider clinical leadership to operationalize a refined and highly efficient care delivery model that results in positive health outcomes, strong member retention and achievement of margin targets. Manage personnel in the clinical org in partnership with medical leadership.
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- Define SOPs and SLAs for the clinical org; lead the rollout of and accountability to SOPs and SLAs; pilot innovative new operational strategies that leverage technology to positively impact revenue growth, margin, consistency of service offering, health outcomes, and communications.
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- Data and BI. Own and refine data streams and dashboards related to service quality, clinical outcomes, and clinical team performance, in order to ensure transparency and accountability.
-
- Staffing models and clinical org structure. Oversee hiring, staffing models, and clinical team structure in partnership with ELT and clinical leadership, with the goal of driving a high LTV patient experience that is also supportive of provider experience and efficiently enables scale. Additionally, you will oversee the clinical operations team’s performance cycles (e.g. overseeing semi-annual reviews, clinical performance criteria) and measuring org performance against benchmarks.
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- Product roadmap. Partner closely with product and engineering to define a product roadmap that will enable achieving member experience, growth, outcomes and margin targets.
-
- Business Intelligence: Inform the business intelligence roadmap in partnership with the data leadership; own the fidelity and utility of key operational dashboards and operational reporting across business segments
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- Enterprise service operations: Partner with enterprise sales and client success functions to ensure Parsley delivers on contractual commitments, defines new contractual commitments such that the business can be successful operationally, and achieves member engagement targets.
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- Payer Operations: Partner with clinical leadership and clinical operations teams to ensure both RCM and credentialing practice maximize business growth. Oversee RCM and billing in partnership with medical director, finance, and member experience teams.
-
- Clinical legal compliance: Partner with external legal counsel to ensure our business and clinical operations comply with both regulation and best practices of a scaling telehealth organization.
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- Clinical quality and outcomes: Support our clinical team in managing clinical quality metrics and outcomes data.
- ELT leadership and goal setting. Work with ELT to define quarterly and annual OKRs at both the clinical and company wide level, working with the team to define and set ambitious but achievable targets as well as the key initiatives to achieve those targets.
What you’ll need:
-
- At least 15 years of work experience in a mixture of multi-site healthcare experience, clinical and business operations, and strategic roles; startup experience is key.
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- At least 8 years of experience in a clinical operations capacity
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- Successful track record driving change and clinical outcomes cross-functionally through both influential leadership and data-driven insights
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- Strong analytical skills (Excel and Looker proficiency)) with ability to do structured root cause analysis
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- Exceptional structured thinking and organization skills for yourself, and broader team process building skills that balance effort with return
-
- Bias for action and sense of urgency – you will help the company’s executive team make choices and drive execution to move quickly to solve business problems and drive value.
-
- Strong verbal and written communication skills
- Comfort creating clarity in ambiguous situations
Nice-to-haves:
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- Scale-up healthtech experience
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- Experience managing OKRs across a business with various streams of revenue
- Experience steering a team to operationalize and realize business outcomes
Benefits and Compensation:
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- Equity Stake
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- 401(k) + Employer Matching program
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- Remote-first with the option to work from one of our centers in NYC or LA (remove if not relevant)
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- Complimentary Parsley Health Complete Care membership
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- Subsidized Medical, Dental, and Vision insurance plan options
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- Generous 4+ weeks of paid time off
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- Annual professional development stipend
- Annual wellness stipend
Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.
The starting salary for this role is between $187,000-$240,000 annually, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.
Inidual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.
At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace ersity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members.
Important note:
Please note:
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- We will never communicate with you via Microsoft Teams
- We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment
We look forward to connecting!
#LI-Remote
Title: Sales Operations Specialist (Southeast)
Location: Remote – Eastern or Central Time Zone
Job Description:
GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.
The Sales Operations Renewals Specialist (Renewals SOS) is a valuable resource for Regional Partners and Account Executives. The Renewals SOS supports sales by requesting quotes from appropriate vendors and distributors, generating quotes for customers, managing Salesforce.com Opportunities, and corresponding with customers. The Renewals SOS must keep their finger on the pulse of all Renewal Opportunities that they are responsible for in their region.
Roles and Responsibilities:
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- Serve as a liaison between External Business Partners, Account Executives, Accounting and Contracts Departments to process and track orders.
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- Track and manage Renewals opportunities to ensure all renewals are delivered to customer 70-90 days before expiration date.
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- Manage Salesforce.com for accurate forecast reporting.
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- Generate quotes, track opportunities and process orders, using Salesforce.com.
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- Suggest creative pricing and payment solutions, balancing customer needs and pricing policies.
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- Assist Account Executives with identifying ways to increase profitability of renewals.
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- Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy.
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- Adhere to process changes as they are managed, reviewed, and streamlined by Sales Operations Management to enhance deliverables.
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- Develop and retain product and industry knowledge, vendor resources, and GuidePoint Security service offerings.
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- Promptly respond to internal and external inquiries.
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- Adhere to GuidePoint Security Core Values.
Required Experience:
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- High School Diploma or GED required. Associate Degree or equivalent from two year college or technical school preferred.
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- 2+ years in a corporate sales support type role preferred. Renewals experience and background in the IT industry is preferred.
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- Prior experience in Customer Relationship Management (CRM) software required. Experience with SalesForce.com preferred.
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- Intermediate level experience with Microsoft Office and Internet Navigation.
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- Technical sales, support and outbound calling experience preferred.
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- Self-motivated with the ability to prioritize and multitask.
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- Outstanding attention to detail and commitment to follow-through.
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- Solid Math skills with the ability to calculate margins/discounts, and percentages required.
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- Demonstrates good judgment in analyzing information to make decisions that benefit GuidePoint Security.
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- Strong written and verbal communication skills.
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- Ability to work flexible work schedule required.
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- Adhere to GuidePoint Security Core Values.
We use Greenhouse Software as our applicant tracking system and Free Busy for HR screen request scheduling. At times, your email may block our communication with you. Please be sure to check your SPAM folder so that you don’t miss updates on your application.
Why GuidePoint?
GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1000 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 4,200 customers.
Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.
This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.
Some added perks..
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- Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
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- 100% employer-paid medical premiums (employee only $0 deductible and HSA plans) along with 75% employer-paid family contributions
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- 100% employer-paid dental premiums (employee only) along with 75% employer-paid family contributions
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- 12 corporate holidays and a Flexible Time Off (FTO) program
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- Healthy mobile phone and home internet allowance
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- Eligibility for retirement plan after 2 months at open enrollment
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- Pet Benefit Option
Figment is looking to hire a Senior On-Chain Product Manager to join their team. This is a full-time position that can be done remotely anywhere in North America.
Wikimedia Foundation is hiring a remote Senior Product Manager, Data Platform. This is a contract position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
Wikimedia Foundation - The non-profit that operates Wikipedia.
CivicActions is hiring a remote Senior Product Manager. This is a full-time position that can be done remotely anywhere in the United States.
CivicActions - Open and agile digital government services.
Title: Principal Product Manager, Hardware & Supply Chain
Location: Remote, US
Job Description:
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
At Toast, we are passionate about innovation, excellence, and building a community of customers and employees who love what they do. To continue to support our growth journey, we’re in search of a Principal Product Manager, focused on Hardware & Supply Chain. In this strategically critical role, you will be accountable for releasing features that drive value for our internal teams and Toast customers. Leading a highly skilled and fast-paced team of Product Managers and Engineers, you will be responsible for ensuring we are working the right priorities with the right plan, updating our stakeholders along the way. You will drive for deep engagement with our business partners, demoing solutions to gather feedback as often as possible as part of our agile delivery framework. This role will have ownership of the hardware order experience, our inventory related supply chain systems, and key master data infrastructure. You will be a critical leader for the team and deliver high impact in an area with great opportunity for future growth.
About this roll* (Responsibilities)
- Own the development and implementation of the Product roadmap for Toast’s Hardware Supply Chain.
- Maintain, document and manage the project funnel, driving the prioritization process for operational/system improvements and strategic initiatives for 3 separate functional streams.
- Drive partnership between our multiple technical teams and the functional business owners across Supply Chain, Finance, Accounting and Customer Success Operations in prioritization and cross-functional delivery approach.
- Create proper documentation for current and future state system flows, business requirements and decisions, and solution design in partnership with business SMEs, Architects, and our development teams.
- Responsible for product execution, including measurement and documentation of business results achieved through solution implementation.
- Proficient in how applications share data and communicate, knowledgeable of Data Management practices and Reporting Strategies.
- Develop and facilitate timely decision-making across a broad network of stakeholders, delivery partners, and operational teams.
- Intimate knowledge of business policies, processes, and programs with discernment of the different personas for each.
- Knowledgeable on business best practices and available tools to scale business processes and support Toast company strategic initiatives.
Do you have the right ingredients*? (Requirements)
- Process driven and result oriented with high attention to detail.
- Bachelor’s degree in computer science, engineering, supply chain, or a related field.
- 6+ years of professional Product Management/Business Analyst experience, or focus in system implementation and transformation.
- Mastery of systems analysis, including root cause analysis and other process modeling and systems design methodologies.
- Experience with implementation and enhancements of Supply Chain Systems.
- Effective influence and negotiation skills; ability to form and build relationships with key stakeholders.
- Proficient in SQL tools and cloud product management tools (Jira, Confluence, LucidCharts, Miro).
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.*Bread puns encouraged but not required
#LI-REMOTE
The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.
Pay Range
$144,000—$230,000 USD
We are Toasters
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most erse industries. We embrace and are excited by this ersity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and ersity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
Bready* to make a change? Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
Production Coordinator-Live Events and Broadcast
Any State USA | Contract
Job Description
Production Coordinator – Live Events and Broadcast
Location: Remote (Eastern time zone with flexibility for other time zones)
Timeframe: 10/21/2024- 2/28/2025 Duration: 30-40/hrs week W-2 Rate:$46/hrAll applicants applying for U.S. job openings must be legally authorized to work in the United States and must have US residency at the time of application.
Summary
Our client, a well-known international gaming company, is seeking a Junior Line Producer to join the Live Events and Broadcast team. Qualified candidates will have a proven track record of successfully managing the operational side of live stream events and in-person events with external vendors. You will be responsible for managing the workflow of mass amounts of contracts, invoices, etc., that support overall project execution, liaising between the producers and productions in a dynamic and fast-paced environment.Responsibilities (75-80%) Operations
- Budgeting: Track and manage spend with external vendors (equipment, travel, location, crew), ensuring timely invoicing and payment processing
- Contractual Management: Create and manage contracts, collaborating with internal producers and legal teams to ensure accuracy and completeness. Follow up on contract statuses and invoices using systems like Coupa, Google Sheets, and Airtable (ongoing migration)
- Communication: Primary communication via Slack and email, keeping all stakeholders informed and updated
Responsibilities (20-25%) Event Planning & Live Stream Support
- Creative Execution: Supporting the team in creating and executing the vision of out-of-the-box live experiences
- Project Management: Assist with the planning and executing of live events, including keynotes, live streams, and other high-impact productions.
- Crew Management: Collaborate with external vendors, production houses, and agencies to coordinate the technical aspects of events.
- Support the day-to-day operations of live event production, ensuring everything runs smoothly
Gotta Have
- Four to five years of relevant operations experience that includes tracking expenses and managing contracts with external vendors for live event or broadcast productions
- Strong understanding of video production, including workflows and vendor management
- Proficiency in Airtable and demonstrated ability to adapt quickly and master Airtable
- Comfortable working autonomously, providing creative solutions to unexpected challenges that arise
- Comfortable working in a highly collaborative environment using Slack and email for day-to-day communication
- Self-motivated, curious, and thrive in environments where they are constantly exposed to new challenges and opportunities to expand their knowledge.
- Experience in Wrike or similar project management tools
- Ability to travel domestically for multiple overnights to scout venue locations
Tip the Scales
- Expertise in Airtable
This role offers a blend of stability and excitement, with a chance to work on high-profile, groundbreaking events. You’ll be part of a team that transforms visions into reality, executing unique productions that set trends in the live event world. If you’re looking for a role where no two days are the same, this is the perfect fit!
We appreciate your time in reading the entire job description. Before reflexes jump in, please pause. Does the above truly describe your skillset? Will the work + life balance integrate well with your discipline and work ethic? If yes and yes, we’d like to know you better
Senior Product Manager
Remote – USA
Cision – Product Management
Regular
Remote
At Cision, we believe in empowering every inidual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you’ll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.
Join us in shaping the future of communication and building authentic connections that matter. Whether you’re solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.
Empower your impact at Cision. Be seen, be understood, be you.
Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.
PR Newswire sits at the epicenter of the paid, owned, and earned ecosystem by providing our customers with the ability to target, distribute, and analyze the efficacy of their content in meeting their goals. The Sr. Product Manager for PR Newswire’s Visibility Reports is a strategic, high-impact role where you will help lead the effort to update the technology, metrics and overall user experience to improve our customer’s ability to measure ROI and effectiveness of their communication strategies.
The right candidate will bring strong product management skills, coupled with a passion for innovation and data-based decisions. Successful iniduals will possess the business acumen to prioritize initiatives and work with stakeholders and senior management to drive alignment on priorities and tradeoffs. If you have these experiences coupled with intellectual curiosity, a team-oriented mentality, and a natural ability to fit into our dynamic culture, you’re an ideal candidate.
What you’ll do:
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- Champion the product strategy and roadmap, driving alignment with cross-functional stakeholders on priorities and approach, and answer clarifying questions as needed
- Scope candidate projects and build and prioritize requirements in the form of user stories with acceptance criteria, then work with Design, Data Science, Engineering, and UAT teams to successfully execute those projects
- Work closely with other product management functions to understand cross-product and cross-region workflow implications of projects
- Leverage customer feedback, usage analytics, and competitive intelligence to inform product development decisions and roadmap
- Identify critical problems that are preventing our users from accomplishing their goals. Defineproblems and possible solutionsclearly, solicit feedback, and revise
- Serve as product and capability expert to stakeholders across the organization and assist in the establishment and review of operating procedures related to the technical requirements or constraints of products
- Collaborate with global stakeholders, communicating development status and progress towards committed milestones
- Collaborate with Product Marketing and Sales Enablement teams on Go-to-Market plans that provide sales with positioning and key points of differentiation
- Track product performance against KPIs and collect usage analysis and customer feedback to inform product development plans
- Act as the voice of the customer, ensuring that development efforts maintain a customer-centric focus and approach
What we’re looking for:
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- 6+yearsof product management experience, preferably developing Martech or Analytics focused products, technologies and platforms
- Bachelor’s degree or higher. Degree(s) in Marketing, Computer Science, Data Science, Analytics all a plus.
- Strong interpersonal skills to build relationships across cross-functional teams, including Product, Engineering, Marketing, Sales, and Operations
- Expertise communicating progress at each phase of development as appropriate, including published roadmaps, requirements and other information
- Ability to manage the big picture combined with strong attention to detail
- Experience breaking down complex problems into steps that drive product development
- Experience driving initiatives across cross-functional teams in a globalenvironment
- Strong sense of ownership and desire to drive results
- The curiosity, humility, and intellectual energy to constantly extend your knowledge
As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision’s award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe ersity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and erse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Cision is committed to the full inclusion of all qualified iniduals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [email protected]
Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.
Technical Product Manager
US – Remote
PH241125
Every developer has a tab open on Stack Overflow.
We are one of the most popular websites in the world – a community-based space focused on increasing productivity, decreasing cycle times, accelerating time to market, and protecting institutional knowledge.
Innovation is at the heart of everything we do. We embrace collaboration, transparency, and believe in leading with empathy; creating an environment where every Stacker knows they belong. We embrace that the unique contributions and points of view of all Stackers contribute to our success.
We are a Best Company to Work For, in addition to being recognized for Best Company Leadership, Best Company Happiness, Best Company Perks and Benefits, Best Company Work-Life Balance, Best Company Compensation, and Best Company Outlook.
We are a remote-first company with Hiring HUBs based in the US, Canada, UK, and Germany.
At Stack Overflow, our mission is to serve developers. Whether we’re helping developers get answers to their questions or work more efficiently with their team we build products that make millions of developers’ lives better every day. As a Technical Product Manager (aka Data Evangelist) at Stack Overflow, you’ll create and build inclusive products and features that directly impact the work and the lives of those developers.
In this particular role, you’ll be leading initiatives on the Data Team which oversees data for our entire company. The Data Team includes people working on initiatives for: Machine Learning for better search performance, NLP to identify which questions are good or bad, building BI reports to help our sales team monitor their leads, and upgrading our SQL Server databases.
Our data includes a decade of questions and answers from our flagship product (https://stackoverflow.com/), click stream data on hundreds of millions of events each month, and survey data collected from the general public.
With your help, we will help Stack Overflow leverage this data to shine the spotlight on emerging trends, identify eager learners and recommend content for their growth, and separate blasé content from great content so users find what they want quickly.
Our data is truly unique: semi-structured free-form text for hundreds of millions of users over 10 years with references to technical documents – we are uniquely positioned to improve the lives of millions of developers the world over.
You will be working with a team of Data Scientists, Machine Learning Engineers, Software Engineers, and Data Engineers. You will work with the Director of Data Science to build a vision for the Data Team and collaborate with cross-functional teams to ensure that the data products we are building meet the business needs.
The first 3 months of your work at Stack Overflow would include:
- Week 1 – Meet the Data people on the Data Team
- Data Scientists, Machine Learning Engineers, DBREs, and Data Engineers
- Week 2 – Meet with the cross functional teams that you will be supporting
- Improving Search with ML, Identifying bad Questions, Training LLMs
- Week 3 – Meet with stakeholders to understand near term and long term goals for key teams
- Week 4 – Draft documents to connect near term work with long term objectives
- Week 8 – Develop list of our biggest opportunities and risks to contribute to our roadmaps
- Week 12 – Take on a leadership role in delivering new features into product and crafting the vision for Data at Stackoverflow
The preferred candidate has prior experience in leveraging data and is familiar with Machine Learning, Data Science.
What you’ll do:
- Collaborate with the Data Team, Product Team, Legal, InfoSec and key stakeholders to execute on the overall strategy for Stack Overflow
- Build a Data Product roadmap, maintain a backlog of projects, and manage the priorities for your team owning implementation, enhancement, and support of the Data Platform
- Partner with our Software Engineering teams to build and deliver features and improvements
- Work closely with various stakeholders across release management, test automation, product support, sales and customer success to align strategy and priorities
- Coordinate with business stakeholders and continuously make sure your team is delivering according to the constantly growing needs of the business
- Be really passionate about data
What we need to see:
- 4+ years in a technical product management or a related role on deeply technical systems
- Experience with data mining, NLP, or ML
- Experience listening to hundreds of users and prioritizing feedback
- Exceptional communication skills, follows up with stakeholders and team members, and takes initiative to anticipate and solve problems
- Excellent spec-writing skills with a clear ability to break down complex problems into smaller, manageable pieces
- Familiarity with scrum/agile methodologies
- Bachelor’s degree in Computer Science or Electrical Engineering, related engineering degree or equivalent experience is a huge plus
Also note:
- We’re a distributed, remote team and you’ll be part of a work culture that emphasizes online & asynchronous communication with minimal meetings and ceremonies
- We’re generally very flexible on working hours, though we do ask everyone on the team to maintain an overlap of (at least) 10AM – 1PM US Eastern time
Salary Range: $126,000 – $190,000 USD
What you’ll get in return:
- Competitive Base Salary
- Generous paid vacation
- Generous parental leave (16 weeks at 100% pay), family care leave, and unlimited sick days
- Equity for all employees at all levels
- Industry-leading health benefits that are applicable per country of residence for all our full-time employees
- Company-paid Life Insurance
- Home Internet stipend
- Professional allocation for your growth and development
- One-time allowance to assist with your home office setup
- Company-paid access to Calm, Bravely, LinkedIn Learning, MyAcademy and Overdrive
Title: Product Management Group Manager
Location: United States
Job Description:
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Product Management Group Manager within PNC’s Treasury Management organization, you will be based remotely.
The Payments product team is a group of forward-thinking iniduals with a desire to help our customers optimize their payments processes leveraging both traditional and emerging immediate payments. We value collaboration and work closely with our partners in technology, sales, client service, operations, marketing and finance to deliver cohesive experiences from initial customer impressions to post-sale production support. We also manage vendor relationships and are involved in industry workgroups and activities. We’re looking for an enthusiastic and motivated Product Manager to join our team!
This opportunity is for a Payments Product Group Manager who will manage our Canada and International Product team, a junior core payments product manager, and will also coordinate Payments product solutions and initiatives that span the Payments products:
- Manage two Canada and International product managers.
- Manage a junior payments product manager who supports core payments products.
- Coordinate across the Payments Product team as well as Payments Strategy, Payments Development, Operations and Risk to ensure a consistent and integrated delivery of Payments product strategy plans, quarterly business reviews, financial management including revenue and expense forecasting, and go to market materials.
- Managing the evaluation and strategy for cross-payment opportunities such as payments analytics, account tokenization and payments-as-a-service.
Experience Required
- Requires at least 10 years of core payments product management experience such as ACH, Wires, Real Time Payments
- Previous management experience within treasury management.
- Experience developing and maintaining product strategy plans and product financials.
This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.
Job Description
- Defines the strategy and executes on the business and financial results for a product portfolio through the leadership of team(s) managing new and existing products by creating a differentiated customer experience utilizing traditional and emerging capabilities in technology, operations, and data analytics.
- Defines the overall strategy to produce a differentiated customer experience related to product or experience development for applicable business segments and product groups. Sponsors potential product or experience development projects for feasibility and value. Presents initiatives and policy changes to gain executive management buy-in. Manages progress to ensure initiatives are completed on time, within budget and meet strategic goals and oversees the resolution of issues that arise.
- Participates in the marketplace to influence product and customer experience trends and leads teams to execute on new products or enhancements to existing products or experiences and recognizes, anticipates and resolves complex operational and process problems that arise. Presents ideas to governing committees for approval. Maintains network of counterparts and third parties within the industry.
- Serves as senior point of escalation and ensures successful outcomes from key stakeholders including sales, marketing, digital channel delivery and other internal service partners. Leads activities with external stakeholders and clients throughout the product lifecycle. Supports determination of risk appetite and limits as part of the first line of defense. Owns business response to audit and regulatory finding.
- Leads one or multiple product lines and manager(s). Manages, motivates and develops the performance of the product development management team and key contributors.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
- Include Intentionally – Cultivates erse teams and inclusive workplaces to expand thinking.
- Live the Values – Role models our values with transparency and courage.
- Enable Change – Takes action to drive change and innovation that will transform our business.
- Achieve Results – Takes personal ownership to deliver results. Empowers and trusts others in decision making.
- Develop the Best – Raises the bar with every talent decision and guides the achievement of all employees and customers.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Business Objectives, Customer Solutions, Marketing, Product Development, Product Management, Sales
Competencies
Collaborating, Competitive Environment, Design Thinking, Emerging Technologies, Innovation, Managing Multiple Priorities, Problem Solving, Product Development Strategy, Solutions Development
Work Experience
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Pay Transparency
Base Salary: $115,000.00 – $231,150.00
Salaries may vary based on geographic location, market data and on inidual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or inidual performance.
Application Window
Generally, this opening is expected to be posted for two business days from 11/07/2024, although it may be longer with business discretion.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.
- For more information, please click on the following links:
Time Away from Work
PNC Full-Time Benefits Summary
PNC Part-Time Benefits Summary
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say “Workday” for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified iniduals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Title: Senior Product Manager, Olo Pay
Location: Remote
Product + Design – Product
Full-Time
Remote
Job Description:
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable hospitality at scale, helping brands to do more with less, and making every guest feel like a regular.
As a Senior Product Manager at Olo, you’ll be on a mission to help our restaurant brands efficiently grow their digital business. Reporting to the Director of Product Management, you’ll develop, own, and execute the roadmap for our Olo Pay product in partnership with our customers and your team of Engineers, Designers, and cross-functional stakeholders. You’ll ensure that we solve the right customer problems at the right time in ways that our customers love and that drive our business forward. Your relentless focus on measuring impact will ensure that we continuously deliver value to our customers while expanding our position as the best-in-breed provider in our space.
You can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.
What You’ll Do
-
- Proactively seek opportunities to improve business processes, product development methodologies, and team workflows without explicit direction, demonstrating initiative and a commitment to continuous improvement.
- Independently develop and refresh the long-term vision and strategy for your product, ensuring alignment with leadership on strategic objectives.
- Identify and present opportunities to invest in and monetize solutions for customer problems, developing coherent business cases to gain cross-functional executive alignment.
- Known expert on multiple products, customers, user personas and their respective pain points.
- Frequently leverage data analytics and insights to inform decision-making processes and drive product improvements and optimizations
- Develop and foster direct, ongoing relationships with customers to establish unencumbered access to customer insights.
- Proactively balance technical and customer-centric priorities to enhance product reliability and long-term sustainability.
- Ensure economic viability by managing budget and securing executive approval for major cost increases.
- Lead the development and execution of feature launch plans in collaboration with Product Marketing to drive adoption and achieve KPI.
- Independently identify and own failures to meet goals and determine the appropriate next steps without requiring management intervention.
- Manage, mentor, and support the career growth of Product Managers or Associate Product Managers.
- Provide frequent stakeholder updates on product development progress, ensuring regular feedback is sought and addressed to drive continuous improvement.
What We’ll Expect From You
-
- Bachelor’s Degree or higher from an accredited institution anywhere, or equivalent practical experience.
- Minimum of 5 years experience in a software Product Management role.
- Ideal candidates have experience scaling payments solutions for enterprise customers in a B2B2C setting.
- Experienced track record of consistently delivering on your team’s quarterly product objectives.
- Able to collaborate with and influence senior executives, effectively communicating product vision and strategy, and driving alignment on high-impact initiatives.
- Able to present complex ideas clearly and persuasively, navigate organizational dynamics, and build strong relationships at all levels of the organization.
- Able to leverage a toolkit of proven strategies and techniques to tackle complex challenges, initiate feature initiatives, and drive accelerated progress.
- Lead changes as new information arises, making sound tradeoff decisions to support customer and business needs
About Olo
Olo (NYSE: OLO) is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 700 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you’re in the New York City area, you can choose to work remotely or from Olo’s headquarters, on the 82nd floor of One World Trade Center.
We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays, plus year-end closure, health, dental, and vision coverage for yourself and your family, a 401k match, remote-office stipend, company equity, a generous parental leave plan, volunteer time off, gift matching policy, and more!
Our best estimate of the compensation range for this opportunity is $136,543 – $195,761 annually, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.
We encourage you to apply!
We value ersity. At Olo, we know a erse and inclusive team makes our workplace better. Don’t meet every single qualification in the job description? Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a erse, inclusive, and authentic workplace that is free from discrimination and harassment; this allows us to make better decisions and better serve the communities we’re a part of. So if you’re excited about this role but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.
California Residents: CCPA notice
Title: Digital Product Manager
Location: Remote United States
Job Description:
A WORLD LEADER IN TESTING, INSPECTION & CERTIFICATION SERVICES
Bureau Veritas offers dynamic, exciting employment opportunities with an attractive salary/benefit package and an opportunity to play a vital role with a global organization. If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today.
Bureau Veritas is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, citizen status, sexual orientation, genetics, status as a protected veteran, or any other non-job-related characteristics.
This position is responsible to ensure equal opportunity in employment in that all persons are treated equally and on the basis of merit, in decisions regarding selection, placement, promotions, training, work assignments, transfers and other personnel actions.
City: Remote
State: Remote
SUMMARY:
The position is responsible for supporting, maintaining, and aligning software applications, design enhancements, and project development with business goals and the asset management team’s needs. The role involves directing the in-house development team to build new tools, enhance existing digital infrastructure, and facilitate cross-functional collaboration with stakeholders, including Sales, Product, and Support teams, to meet the company’s growth objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Align Business and Software Goals: Collaborate with leadership to create product roadmaps that support business objectives.
- Scale for Growth: Work with the development team on configuration, processes, and roadmaps to support current and future expansion.
- Annual Product Planning: Coordinate with relevant teams to monitor yearly roadmaps for ACGo and AssetCalc software.
- Develop Data Collection Apps: Manage the creation of field-ready data collection applications using low-code platforms.
- Field Deployment: Deploy to the field for hands-on experience or to train users.
- Problem-Solving: Deconstruct complex issues for effective troubleshooting.
- Programming Proficiency: Experience with languages like Python, Java, JavaScript, C++, and HTML.
- QuickBase Experience: Familiarity with QuickBase is preferred but not required.
- Integrate AI Solutions: Lead AI technology incorporation to improve product efficiency.
- Indoor Reality Solutions: Research and integrate indoor reality tools.
- Training and Documentation: Develop training materials, SOPs, and software documentation.
- Data Systems Improvement: Enhance systems, procedures, and policies for data organization.
- Data Management Leadership: Oversee data management practices, ensuring compliance.
- Stakeholder Communication: Present findings and updates during meetings.
- Fiscal Performance Monitoring: Create and monitor budgets, utilization, and product profitability.
Additional Responsibilities:
- Strategic oversight of software engineers.
- Identify customer needs through workshops and focus groups.
- Define the product roadmap with feedback from management.
- Participate in all stages of the product lifecycle to implement improvements.
- Own projects, drive development schedules, and update stakeholders.
- Describe and define new program scopes.
- Analyze operational feasibility and document solutions.
- Develop software solutions by studying systems, data usage, and work processes.
- Deliver SaaS application solutions within project scope.
- Improve operations through systems analysis.
- Manage external vendor relationships.
- Integrate RESTful APIs.
- Proficient with Agile, Waterfall, DevOps, and Rapid Application Development methodologies.
- Conduct test reviews and certify software.
- Demonstrate BV’s guiding principles and support strategic goals.
- Maintain compliance with BV’s quality standards and safety protocols.
SUPERVISORY RESPONSIBILITIES
Directly supervises employees on the development team, including training, planning, and evaluating performance in accordance with company policies and laws.
QUALIFICATIONS
- Education and/or Experience: Bachelor’s degree in a related field and five years of experience, or eight years of relevant experience without a degree.
- Software Engineering Skills: Proficiency in programming, software design, debugging, documentation, testing, and problem-solving.
Certificates, Licenses, Registrations:
- Valid driver’s license with a clean driving record.
Language and Reasoning Skills:
- Proficient in report writing and interpreting complex instructions.
Technology Skills:
- Proficiency with computer operations, word processing, spreadsheets, and project management software.
Knowledge, Skills, and Abilities:
- Leadership, time management, critical thinking, communication, and problem-solving skills.
- Ability to work independently, maintain alertness, and operate remotely if needed.
Physical Demands:
- Office duties include regular use of hands, standing, walking, and occasional lifting (up to 10 pounds).
- Field duties include extended walking, standing, sitting, and use of ladders; must occasionally lift/move up to 40 pounds.
- Must be able to operate electronic devices and motor vehicles as well as travel (up to 10% of workweek)
Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Senior Product Manager – Consumer Experience (Remote)
Full time
job requisition id
JR100691
Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. As an almost 20+ year old FinTech company that has gone from start-up to industry leader, we know how to innovate, simplify, and value all people. We are a company founded on our grit and we are constantly looking to the future. As an ever-evolving group of entrepreneurs and technologists, we strive to do the right thing period in all aspects of our work. We are a subsidiary of PROG Holdings (NYSE: PRG), an exciting FinTech holding company, with three business segments including Progressive, Vive Financial, and Four, a Buy Now Pay Later (BNPL) platform.
Job Description
We are currently hiring a Senior Product Manager to help grow our company and ensure our mission is achieved!
This role is a work from home position and can be performed remotely anywhere in the continental US or in our corporate location in Draper, UT.
WE ARE: Prog Tech embodies the modernity and transformational vision that is core to our business evolution. As passionate and hungry technical experts, we join together on the mission of progressing through technology. We believe in taking pride in our engineering, in the relentless pursuit of daily progress, and to bring others with you in your march to the future. We continuously experiment, fail fast, and constantly deliver.
YOU ARE: A highly skilled technical product manager specializing in consumer experience products, including browsing, shopping, and consumer approval products. You have a passion for utilizing data to solve problems, innovate and create products that delight our customers. You will have strong foundational product management skills and are a self-starter. You are a strong communicator and can align multiple engineering teams and stakeholders to deliver solutions on time.
YOUR DAY-TO-DAY:
- Drive improvements and unification of our consumer UX experiences.
- Represent product as the main interface for collaboration with internal business partners and actively engage with them to ensure delivery is aligned with business needs and the product vision.
- Maintain close partnership with the sales, marketing, and data science organizations.
- Define and standardize Key Performance Indicators that will help aid in the decision-making process and showcase results.
- Manage the product backlog to ensure the highest business value is being delivered to our customers.
- Author UX feature requirements in the form of user stories and acceptance criteria for varying business use cases.
- Produce and lead go-live release communications that inform a erse set of partners and/or users of new features and/or changes.
- Present roadmaps, complex ideas and features to a broad audience effectively.
YOU’LL BRING:
- 2 to 4 years of experience in software Product Management
- 2 to 3 years working on consumer experience UX products
- A proven ability to do both tactical work and set an overall strategy when working on a project—seeing beyond the data to anticipate the next step or question
- Ability to thrive in a fast-paced environment requiring a high degree of productivity, adaptability, innovation and follow-through.
- Strong communication skills: ability to translate quantitative details into clear, succinct summaries and recommendations and influence decisions for peers and executive audiences. Must be comfortable communicating at all levels from C-Suite to junior team members.
- You will need to be able to understand the needs of many stakeholders across the organization, along with their user experiences at a high level to prioritize and define your roadmap effectively
- Ability to move from high-level strategy to detailed execution
- Independently author well-written technical and functional feature requirements and acceptance criteria for complex technical use cases.
- Exceptional communication skills: listening, speaking, collaborating, and proven ability to write/present effectively to a variety of audiences
- High-integrity and ambition to relentlessly pursue the best possible product and service
- Demonstrated ability to self-motivate, self-direct, and be flexible within a fast-paced environment
- Passion and desire for innovating exciting new products
- Bachelor’s degree or equivalent work experience
- BA/BS or MA/MS is required
YOU MIGHT ALSO HAVE:
- UX flow analytics experience
- CX workshopping experience
- Experience working in a FinTech
- Experience working with remote engineering teams
Progressive Leasing welcomes and encourages ersity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.
Senior Product Manager
Remote
ABOUT OUR COMPANY:
The crushing weight of debt is something that we believe holds people back from reaching their dreams and making a splash in the world. So in 2013, after seeing our friends and family struggle with student loans, we created Splash Financial.
Over the years, our mission has expanded to include helping people with other forms of debt – such as refinancing credit cards, which are at all time highs in the US. And we’ve been able to refinance $6+ Billion in loans through our network of Splash, powered credit union and bank partners who leverage our marketplace and automated loan processing technology. And we’ve raised over $70 million from investors like partners of DST Global, Citi Ventures, TruStage Ventures, Northwestern Mutual Future Ventures, Detroit Venture Partners, and more.
But at our core, we’re still that little company from Cleveland with a big dream: to make people more powerful than their debt and we’re just getting started..
ABOUT OUR WORKPLACE:
Splash is remote-first, and proud of it. We spend our days creating ways to simplify financial products, then get them into the hands of people who need help. Right now, we’re focused on developing financial technologies that fundamentally change the way the industry lends. And to hire the best, we provide the best: great health insurance, competitive salaries, and unique benefits like quarterly meet-ups, access to community, and engagement tools. And although we’ve been around since 2013, we still love to think like a start-up — a place that empowers good people to do great things, fast.
We’re friendly, folksy, and have Slack channels for both #kids-and-pets and #food. We’re good people who want to make a difference in the financial landscape, and we approach tackling challenges with creativity, passion and urgency.
ABOUT THE ROLE:
As a Senior Product Manager at Splash, you will play a pivotal role in driving strategic initiatives and shaping the future of our data engineering, advanced analytics, and machine learning endeavors. Leveraging your expertise and visionary leadership, you will spearhead efforts to harness the power of data to drive business growth and innovation.
WHAT YOU’LL DO AT SPLASH:
- Strategic Leadership: Ability to wear multiple hats as a strategic visionary leader in the field of data engineering, advanced analytics, and machine learning.
- Market Research: Conduct thorough research on fintech data science industry trends to identify opportunities for leveraging advanced analytics, artificial intelligence, and machine learning to address specific needs.
- Roadmap Development: Develop a compelling roadmap for advanced analytics and machine learning, outlining the future and long-term strategy for data science within the organization.
- Prioritization and Coordination: Prioritize work for data analytics, engineering, and data science teams, and articulate any roadmap dependencies across other engineering branches.
- Product Backlog Management: Manage and articulate a product backlog for data science and data engineering teams, ensuring alignment with overall business goals.
- Technical Proficiency: Possess deep understanding and technical proficiency in data engineering, advanced analytics, and machine learning to set up Minimum Viable Products (MVPs) and differentiate between value-adding initiatives and those with minimal impact.
- Domain Knowledge: Demonstrate business domain knowledge in the fintech industry or similar domains.
- Autonomous Impact: Thrive on the opportunity to work autonomously, driving impactful initiatives in a fast-growing, ever-evolving business environment.
- Technical Skills: Extensive knowledge in SQL, business intelligence tools (e.g., Tableau, Power BI, Sisense), Python and relevant packages for machine learning, and familiarity with cloud AWS infrastructure, data engineering, and warehousing tools (e.g., Snowflake, Redshift, AWS Firehose, GitHub, and data build tools like dbt).
WHAT YOU’LL BRING TO SPLASH:
- Proven experience (5+ years) in a Senior Product Management role with a focus on data engineering, advanced analytics, and machine learning.
- Strong track record of successfully developing and executing strategic roadmaps for data science initiatives.
- Exceptional communication and leadership skills, with the ability to effectively prioritize and coordinate cross-functional teams.
- Previous experience in the fintech industry or similar domain is highly desirable.
- Ability to thrive in a fast-paced, dynamic environment and drive autonomous impact.
SPLASHERS ENJOY:
- Fully remote work freedom
- Competitive salary packages
- Flexible PTO + 9 company holidays
- Equity: Share in our start-up success
- Comprehensive and affordable insurance benefits
- Paid parental leave for both caregivers
- Essential equipment to get the job done
- 401(k) for your future savings
- Quarterly meet-ups: In person & virtual fun
- Awesome Splash swag to flaunt your team spirit
Employment at Splash is based on inidual merit. Opportunities are open to all, without regard to race, color, religion, sex, creed, age, handicap, national origin, ancestry, military status, veteran status, medical condition, marital status, sexual orientation, affectional preference, or other irrelevant factors. Splash is an equal opportunity employer.
Technical Product Manager
At Lexipol, our mission is to create safer communities and empower the iniduals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift.
Working at Lexipol means making a difference – day in and day out. Lexipol is seeking a seasoned, hands-on Technical Product Manager to drive product strategy and development on our SaaS-based Performance Reporting product for the public safety market. In this role, you will work with software developers and stakeholders to help develop product strategy, build new features, and execute technological initiatives for an established product with rapidly growing revenue.You will bridge the gap between engineering and stakeholders, transforming business concepts into functional product updates that deliver value to our customers, and translating technical jargon into business goals for an executive audience. Ideal candidates should combine knowledge of modern software development with best practices and business-driven prioritization to drive innovation and thrive in a fast-paced entrepreneurial environment. Successful candidates should be curious self-learners who thrive in a collaborative environment, know how to communicate up, down, and across an organization; pose thoughtful questions; and aren’t afraid to seek out answers proactively through data. This position is remote with occasional travel to the corporate office in Frisco, TX. ROLE AND RESPONSIBILITIES:- Help define the vision, strategy, and roadmap for Lexipol’s SHIELD Performance Reporting software solution within the context of the overall Lexipol portfolio
- Work across multiple teams and with external software developers to drive software development and deliver solutions that meet the needs of customers in a scalable, sustainable way across the customer base
- Document product requirements and write clear user stories to keep the team aligned and focused
- Become a subject matter expert and trusted advisor for the SHIELD Performance Reporting product
- Manage and report on milestones from start to finish, managing scope, ensuring quality, and driving on-time delivery
- Proactively identify, track, and clear risks and dependencies
- Follow a robust testing and release process for all deployments
- Scope and implement improvements and changes as required
- Ensure proper data collection and monitoring tools and dashboards are in place
- Communicate effectively with technical and non-technical stakeholders
- Ensure visibility of work and its status in our systems of record
- Conduct product update presentations and gather feedback and data on success metrics
- Ensure appropriate, regular cadence of communication across all stakeholders
- Guide timely escalation and/or negotiation up the chain when needed
MINIMUM QUALIFICATIONS:
- 3+ years of experience driving software delivery from ideation to completion at an enterprise SaaS/PaaS organization
- 3+ years of experience working within an Agile framework (Kanban and Scrum) as a product owner, product manager, engineer, or subject matter expert
- Strategic thinker with experience balancing and prioritizing short-term solutions while keeping the long-term vision in mind
- Ability to effectively prioritize and organize work for self and others in a highly dynamic environment
- Technically proficient with a proven track record of working with engineering and non-technical teams alike
- Superior problem solving and troubleshooting skills and the ability to exercise sound judgment to manage issue resolutions
- Highly motivated, detailed inidual with the proven ability to think creatively toward solving technical and structural problems with customer needs driving solutions
- Excellent oral and written communication skills to clearly explain complex issues, progress reports and technical roadmaps to a variety of audiences up to and including executive leaders across the organization
- Experience overcoming the challenges of managing projects with remote and global team members
Preferred Qualifications
- Experience designing and/or configuring front end and backend SaaS products
- Experience delivering API-based data integrations
- UI/UX skills for mockups and rapid prototyping
- Experience using JIRA and Confluence
- Familiarity with public safety a strong plus
- Experience with data analysis and algorithms a strong plus
- Experience with AI a strong plus
- Preferred certifications in one or more: Agile Scrum Product Owner, Kanban, Scaled Agile, PMI-ACP
EDUCATION AND EXPERIENCE:
KEY PERFORMANCE OBJECTIVES:- Help develop and own the SHIELD product roadmap; measured by working with Senior Director of Product to create and ratify an Executive Leadership Team-approved strategic roadmap for the SHIELD product
- Prioritize software development work to align resources with strategic roadmap objectives and milestones; measured by how closely delivered software product updates align with roadmap objectives
- Ensure the Go To Market team has a clear understanding of effective product positioning in the market, competitive analysis, pricing, and other strategic information; measured by holding quarterly check-ins with the broader go to market team around these discussion points
1st YEAR TARGET OUTCOMES & RESULTS:
- Ensure SHIELD is updated to integrate with an external partner (to be named after hire)
- Ensure SHIELD UI/UX is updated to more closely resemble the rest of the Lexipol product platform
- Ensure SHIELD is updated to feed data into centralized reporting dashboards to be actionable for Lexipol customers who subscribe to multiple products
- Work with Senior Director of Product to deliver a risk evaluation framework derived from Risk Pool insurance claims data
EMPLOYEE VALUE PROPOSITION
- The product team is a high-performance team focused on supporting public safety organizations with high quality technology products to enable organizational success. What you do here matters.
- This is a role with an opportunity to lead projects as a foundational member of our SHIELD team.
- You will have the opportunity to hone your influence and collaboration skills across the company.
- This role reports to the Senior Director of Product Management, who will be your champion and offer mentorship to elevate your skills.
Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time.
Compensation and Benefits Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan. Targeting base salary of $120,000 plus annual bonus. About Lexipol Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training, and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 12,000 agencies and municipalities. For additional information, visit www.lexipol.com. Lexipol Is an Equal Opportunity Employer (EOE) Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training. #LI-AD1
Associate, Product Manager
Job Category: Team Member
Requisition Number: ASSOC001997
Full-Time
Remote
United States Location/Remote
United States
Job Details
Description
Who We Are
At Lucet, we are industry leaders in behavioral health, dedicated to helping people live healthy, balanced lives. Our mission – and our passion – is to improve the lives of the members we serve and be the ideal partner for our providers.
Lucet’s unique combination of people and technology has proven to optimize access to behavioral health care providers and increase a health plan’s ability to connect members to quality care. With the industry’s largest network of care navigators and technology powered by more than six million assessments and more than 20 years of data, Lucet is the only solution proven to successfully identify and connect people across the entire acuity spectrum with the right care in less than five days on average, and often as little as one day.
Our members, providers and partners fully entrust us to deliver outstanding quality care through coordinated behavioral health services, employee assistance programs, organizational consulting, student well-being programs and more.
When you join Lucet, you become a valued member of our team, serving more than 15 million people across the U.S. Our employees have a passion for helping others – and it shows. From entry-level employees to senior leaders, we are inspired by our members, putting them first in everything we do. From day one, you’ll see firsthand the impact you have on our members, knowing you can make a true difference in their lives.
Job Summary
As an Associate Product Manager at Lucet, you are passionate about building life-changing products and thrive on solving difficult challenges. Reporting to the Director of Product Management, this role will work closely with internal stakeholders as well as external users, gathering business and functional requirements and designing solutions to address the business problem(s). This role will work with the Director of Product Management throughout the lifecycle of a new feature or product, assisting with designs, complex analyses, and story development. Conduct research to gather and analyze user feedback, behavior insights, and usage patterns, leveraging data-driven metrics to inform and prioritize product decisions. This position will work cross functionally throughout the organization, and collaboration with multiple stakeholders, other product team members, Business Analysts, Engineering and QA will be a critical element of success.
Essential Functions
- Implement the vision of Product Strategy and the Director of Product Management at a tactical level to ensure smooth execution against the Product Roadmap
- Translate business problems to functional requirements and well-rounded user stories
- Facilitate user requirements gathering sessions – gathering feedback and input from multiple user stakeholders and prioritizing and analyzing that feedback on a routine basis
- Assist in product design and recommending a go-forward path to meet the requirements.
- Answer questions and providing guidance to the engineering team
- Develop Functional Specifications where needed to support the user stories
- Articulate business problems to the team to aid in the assessment of product gaps
- Write release notes and developing training content for new features and products
- Conduct research and using findings to support recommendations to the Director of Product Management
- Work closely with the Engineering, QA and Infrastructure teams on requirements, feature prioritization, business value, user experience, and owner acceptance of all key features
- Build and maintain relationships with key stakeholders
- Assist the product support team in triaging complex customer or user issues
- Adhere to Lucet’s Mission Statement, Core Values, Behaviors, Code of Ethical Business Conduct, and Compliance Program.
- Comply with all Federal and applicable State and local laws and Lucet Policies and Procedures regarding privacy, confidentiality, and security of health information, and other designated information.
Job Qualifications
Required
- 1-2 years of experience in a Business Analyst, QA, Support, Product Owner or other similar role
- Strong analytical and problem-solving skills
- Ability to distill complex problems into non-complex language
- Experience developing user stories, establishing acceptance criteria, and conducting backlog grooming
- Ability to translate user feedback into actionable designs and specifications
- History analyzing business needs and gaps in product capabilities
- General understanding of Product Management principles and processes
- General knowledge of Agile and SCRUM methodology
- Intermediate proficiency with Microsoft Office (Word, Excel, PowerPoint)
Preferred
- History working within the healthcare technology industry, especially Behavioral Health
- Familiarity with UI/UX design principles
- Technical aptitude with software development tools, web or database technologies
- Experience with Aha!
- Experience with JIRA
- Understanding of HIPPA and HITECH or other data and privacy regulations
- Experience working for a high-growth technology company
Key Competencies
- Analytical; Problem Solver
- Detail Oriented
- Self-motivated
- Ability to interact at all levels of the organization
- Excellent written and oral communication skills
Working Conditions
- Work is performed indoors in a home office environment- not substantially exposed to adverse environmental conditions.
- Frequent exposure to VDT screen and computer.
- Physical demands include constant ability to remain in a stationary position, move about inside an office or remote setting, able to communicate and exchange information with others, able to inspect information, and able to perform repetitive motion with arms and fingers.
- Mental demands include constant ability to interpret data, problem solve, make decisions, and organize and plan.
Salary and Other Compensation:
The starting salary that Lucet reasonably expects to pay for this position ranges from $75,000 – $90,000 annually, depending on circumstances including an applicant’sskills, education/degrees, certifications, prior experience, market data, and other relevant factors.
This position is eligible for a bonus in accordance with the terms of Lucet’s incentive plan based on both company performance and inidual performance.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical, Dental, Vision, 401(k) with competitive employer match, company paid life and disability insurance, company paid gym access, tuition reimbursement, parental leave, PTO (vacation, sick and volunteering), Remote Work.
This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest.
Equal Opportunity Employer/Protected Veterans/Iniduals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to iniduals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Product Management Director
United States, Remote
Full time
The Director, Product Management is responsible for spearheading the development and lifecycle of products and solutions in support of our customer needs and business objectives. The Product Management Director collaborates with stakeholders across a variety of functions such as Marketing and IT to understand key business and customer objectives, understand technology solutions and dependencies, define best-in-class user experiences, and analyze data to inform product roadmaps. Develops action plans and strategic direction for functional areas and maintains alignment with product managers to ensure the successful development of the entire product line.
The Product Management Director ensures that the product and marketing efforts support the overall business strategy and goals. This inidual is also responsible for education, championing, and implementation of Product Management best practices throughout the organization.
Essential Duties and Responsibilities:
- Define and communicate the product vision in support of the consumer strategy, including maintaining a clear product roadmap aligned to delighting customers and driving aggressive growth (both from a customer and revenue perspective) in the short- and long-term.
- Advanced Strategic Thinking – able to independently design/identify the ideal approach to answering business questions by pulling from available internal/external resources; anticipates the next question(s) from intended audience.
- Provide leadership and be the expert on the competitive landscape, driving processes to identify current and potential competitors, research competitive products, and maintain competitive information.
- Represent the customer: build strong customer relationships, develop deep insights on evolving customer requirements, be the champion and voice of the customer, bring the customer’s voice into the product development process.
- Be an expert on the domain, the market, and the trends.
- Evangelize our vision constantly so all stakeholders are aligned, have context and understand where we are going.
- Manage the roadmap: make prioritization decisions to adjust based on engineering tradeoffs and customer feedback, own development of business cases to support proposed investment priorities.
- Partner with Business Development to identify key partnerships to help drive awareness and differentiating offerings in the marketplace.
- Guiding cross-functional teams of product managers, engineers, designers, and analysts while playing a key role in organizing and communicating their work across the organization.
- Work with third parties to assess partnerships and licensing opportunities.
Required Qualifications:
- Minimum 10 years of management that is directly related work experience.
- Cross-functional collaboration and project management – able to collaborate with various functional partners to source data, define business objectives, probe/ask questions, drive alignment.
- Ability to ensure the confidentiality of sensitive information and thrive in a fast-paced, intellectually demanding and service-oriented environment.
- Expertise in managing time and schedules to meet aggressive deadlines and influence through persuasive written and verbal communication.
- Possess a unique blend of business and technical savvy that includes a big-picture vision and the drive to make that vision a reality.
- Demonstrated success defining and launching excellent products.
- Track record of using qualitative and quantitative data to prioritize and drive decision-making.
- Experience with end-to-end product delivery.
- Experience working in an Agile development environment.
- Effective presentations to customers.
- Outstanding attention to detail and organizational skills.
- Proven ability to influence cross-functional teams.
#LI-Remote
The base salary range for this role is $139,878.67 – $174,848.17 /year. Exact compensation may vary based on skills, experience, and location.
What Rocket Software can offer you in USA:
-
Extensive paid time off programs (paid holidays, sick, and unlimited vacation time)
-
Healthcare coverage options to fit you (and your family’s) needs
-
Retirement savings, with matching contributions by Rocket Software
-
Life and disability coverage
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Leadership and skills training opportunities
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Two paid work days for off-site training
Articulate is hiring a remote Product Evangelist. This is a full-time position that can be done remotely anywhere in the United States.
Articulate - The #1 creator platform for workplace learning.
Sonatype is hiring a remote Vice President Product Marketing. This is a full-time position that can be done remotely anywhere in the United States.
Sonatype - Bringing you a better way to build to software.
Program Manager, Operations
Los Angeles, CA • Menlo Park, CA • New York, NY • San Francisco, CA • Remote, US
Meta’s Product Content Operations team is a global group of content experts whose remit is to refine content experiences across platforms and products. The team is looking for a skilled Program Manager to drive processes and organize execution across a variety of projects and products. This position requires the experience to understand technical product needs and translate those into actionable direction and readout for a content-focused organization. The ideal candidate will have strong organizational and communications skills with demonstrated skill in Excel/Google Sheets, data analytics, query experience and product tools, in addition to previous professional experience in content management, creation, or journalism.
Program Manager, Operations Responsibilities
- Day-to-day facilitation of project operations at the workstream level
- Design, incubation and iteration of organization-wide systems and processes to assess and enable project effectiveness and efficiency
- Create both project- and org-level recommendations based on data and product metrics
- Lead and organize multiple cross-functional projects and forums
- Support PCO pillar leads and operations by identifying and driving innovative content strategy
- Support regular reviews of project progress and leadership readouts
- Editing and refining team communications
- Supporting all project workstreams with flex content management, as needed
- Supporting weekend shifts, as needed
Minimum Qualifications
- 5+ years of professional experience in project management, in a technology, product or media environment
- Experience creating processes or programs that improve team efficiency and impact
- Experience being organized, detail oriented, proactive and resourceful
- Proven communication and relationship-building skills with peers and senior stakeholders
- Flexibility and agility in reprioritizing daily tasks
- Proficient with Google Suite, project management tools and software
Preferred Qualifications
- Fluency in multiple languages is a plus
- SQL and query experience are a plus
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
$129,000/year to $187,000/year + bonus + equity + benefits
Inidual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
Equal Employment Opportunity and Affirmative Action
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an inidual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neuroergent or require pregnancy-related support. If you need support, please reach out to [email protected].
Title: Manager, Treatment Center Operations
Location: United States
Job Description:
ABOUT THE NEST
The nest is a place where every role has meaning, every team member is respected, and every day is a chance to fly higher. When you join bluebird bio, you’re not just landing a new gig, you become part of a flock that’s pursuing curative gene therapies to give patients and their families more bluebird days. We are doers, thinkers and collaborators who embrace and live by our values:
- Persist for Purpose
- Be Compassionate
- Stay humble and curious
- Keep it real
- Celebrate (sm)all wins
Our innovation is rooted in the ersity of our teams and results are achieved through cooperation and the integration of multiple viewpoints. This is personal and we approach every challenge with radical care.
ABOUT THE FLOCK
As a member of Apheresis Operations Team, you will work alongside a team of committed birds driven to make a profound impact on people living with rare diseases through our mission of establishing gene therapy as a meaningful option for patients.?As part of Apheresis Operations, you will have accountability for managing vendors within a regions, collaborate with internal and external stakeholders, identifying key drivers for business performance, and education of bluebird’s gene therapy.
HOW YOU’LL FLY
You’ll help to bring more patients their bluebird days by:
- Delivering approved education, USPI training, and tools about bluebird’s gene therapy products to a broad set of QTC stakeholders, including HCPs and other key decision makers to drive product utilization.
- Collaborating with bluebird cross-functional colleagues, including but not limited to Qualified Treatment Center Account Lead, Patient Supply, Patient Educators, Market Access, and?Medical Affairs, to address the Qualified Treatment Center needs.?
- Participate in the QTC activation process pertaining to onboard HCPs, apheresis, cell therapy labs, transplant coordinators, as well as ongoing onsite and remote support for the collection of our Gene Therapy products.
- Support the management of the business operations and network aspects of working with Treatment Centers (hospitals) to ensure successful collection, storage, and transport of patient cells in support of clinical and commercial manufacturing.
- Support the building of systems and teams that will drive data collection and analysis in support of optimizing collection procedures, efficiency, and quality.
- Collaborate with bluebird bio Commercial Operations, Global Patient Supply functions, Clinical Trial Strategy & Execution (CTSE) and Quality Compliance/Assurance to ensure that the Treatment Centers are compliant with all necessary regulations and company policies/procedures as applicable as it relates to the cell collection process.
- Support a team apheresis and cellular lab therapy specialists that are field employees who support bluebird bio Treatment Centers for both clinical and commercial activities.
WHAT YOU’LL BRING
You’re the bird we’re looking for if you have:
- Bachelor’s degree or the combination of education and business experience required – advanced degree preferred (e.g. RN, MPH, Apheresis experience, etc.).
- Minimum 5 years of healthcare or related experience, including management within Cellular or Gene therapy organization
- Demonstrated excellent leadership, communication, and presentation skills.
- Highly collaborative, who fosters open communication and facilitates mutual understanding and cooperation between all stakeholders.
- Willingness to travel, domestically (~50% of time)
- Outstanding people skills with the ability to motivate others, influence, and negotiate conflict situations.
- Proficiency with MS Office (including Word, Excel, and PowerPoint), (e.g., Veeva)
Compensation & Benefits
We offer a total compensation and rewards package that ranks among the best in our industry. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The anticipated annualized salary range for this role is $125,000.00 – $150,000.00. Your base pay will be determined based on several factors including market data, demonstrated skills, relevant education or training, experience, qualifications, internal equity, and travel requirements. Our overall package also includes eligibility for stock, incentive bonuses, and benefit programs, a flexible time off program, as well as paid holidays, bluebird days, and two 1-week long company shutdowns.
bluebird bio is deeply committed to fostering an environment where ersity and inclusion are not only valued but prioritized. We believe a erse and inclusive community empowers us to act courageously, care deeply, and dream boldly to impact people in big ways. Diverse viewpoints bring erse capabilities which strengthen our focus and fuel our growth.
bluebird is proud to be an equal opportunity employer, seeking to create a welcoming and erse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected characteristics.
Title: Partnerships Strategic Operations Manager, Networks
Location: United States
Remote
Office locations
South San Francisco HQ, New York, or Chicago
Remote locations
Remote in United States
Team
Global Partnerships
Job type
Full time
Job Description:
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world’s largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Partnerships Strategic Operations (PSO) team sits within the Partnerships organization and is a key component of Stripe’s success. The team is responsible for driving new partner implementations and programs and ensuring the efficiency and reliability of new and existing partners. We sit at the intersection of engineers and partners, serving as the fabric that ensures close and smooth collaboration between these parties, both of which are crucial to Stripe’s continued rapid growth. We wear a lot of hats. On any given day, you can find us, for example, driving alignment, coordination, and execution between cross-functional teams and partners on critical operational activities; identifying and investigating insights and trends from our data to inform decisions for streamlining the day-to-day management of our business; and building new tools and processes to scale our team’s impact. The partners we support have a significant impact on Stripe, and the products from these partnerships are used by millions of our users.
What you’ll do
We are looking for an operations manager to join our team and provide operational support across a number of key financial institutions. You’ll interact with partners directly and mutually drive efforts to launch new integrations and functionality, improve operations, drive incident resolution procedures, and use metrics to track and improve performance. The role will require close coordination with product and engineering teams, as well as cross-functional stakeholders including Legal, Finance, Risk, etc., and with external partners’ senior executives.
Responsibilities
- Build and own technical operations relationships with network partners
- Work cross-functionally with a number of Stripe teams – including Engineering, Product, Partner Development and others – to build integrations, products, support deals, and drive process enhancements
- Define SLAs and performance standards for our partners and drive efforts to implement and track commitments
- Identify inefficiencies in Stripe’s operating model and drive new solutions (including defining technical and operational requirements) to address them
- Develop and manage end-to-end project plans for new implementations, working closely with stakeholders and partners to ensure on-time delivery
- Help to define and implement metrics to measure and improve partner health
- Assist with incident resolution when needed, working closely with Engineering teams to drive partner communications and escalations
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 7+ years of technical project/program management and/or business operations experience
- Experience managing external relationships
- Proven ability to successfully drive medium-to-large sized technical projects with external partners and cross-functional internal stakeholders
- Strong analytical skills with excellent problem solving abilities
- Excellent interpersonal and communication skills (verbal and written)
- The willingness to travel, when necessary
Preferred qualifications
- Experience with networks, e-commerce, or payments
- Knowledge of and experience with payment technologies and ecosystem
- Basic to intermediate SQL or API knowledge
- Experience in a high growth technology company
- Ability to understand and map technical system architecture and requirements
Hybrid work at Stripe
This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for iniduals and their teams.
A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.
Pay and benefits
The annual US base salary range for this role is $122,200 – $183,300. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.
Title: Business Operations Specialist
Location: Tucson United States
time type
Full time
01736766
Job Description:
Date Posted:
2024-10-31
Country:
United States of America
Location:
TX190: 2501 West University, McKinney 2501 West University , McKinney, TX, 75070 USA
Position Role Type:
Remote
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.
Raytheon is seeking a proactive, innovative Business Operations Specialist to join our Supply Chain Operations, Systems, and Tools team. In this role, you will support acquisition processes and personnel by leveraging your supply chain expertise to drive operational efficiencies across all locations. As a key contributor within the supply chain value stream, you’ll be instrumental in the sustainment and development of acquisition tools. The ideal candidate will demonstrate strong relationship-building skills, curiosity, and a willingness to solve problems independently, and simplifying complex scenarios for our internal customers.
What You Will Do:
- Drive key processes to successful completion, supporting aggressive internal schedules and delivery goals
- Serve as a resource for internal teams, managing and optimizing supply chain systems with a focus on user needs
- Use critical thinking and a proactive approach to solve complex problems independently, translating technical scenarios into clear, actionable steps for end users
- Identify and manage risks and opportunities that impact internal customers
- Seek continuous improvement opportunities within supply chain processes, introducing efficiencies to improve the user experience
- Collaborate across the supply chain value stream-including quality, logistics, MPM, finance, production control, accounts payable, and contracts-to develop user-focused solutions
- Develop and implement Acquisition tools within cross-functional teams, focusing on ease of use and practical application
- Identify standard work and automation opportunities within existing systems
- Define requirements, coordinate updates, conduct user acceptance testing, and manage change communications
- Provide system support, act as a system administrator, and create training materials
Qualifications You Must Have
- Experience using SAP
- Microsoft Excel and PowerPoint
Qualifications We Prefer
- Typically requires a university degree or equivalent experience and minimum 5 years relevant experience, or an advanced degree in a related field and minimum 3 years relevant experience
- Previous experience in Aerospace & Defense, subcontract management, or procurement
- Familiarity with FAR/DFAR regulations
- Experience collaborating across all organizational levels and interfacing with external customers
What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
Learn More & Apply Now!
RTX solves some of the toughest challenges in aerospace and defense. That requires expansive thinking and bold innovation – and that, in turn, requires a culture that is erse, equitable and inclusive.
We embrace iniduality and ersity of thought to fuel opportunity for our employees, our customers, and our communities. We work toward progress, knowing that a more inclusive world is critical to our mission. Not just in this moment, but always.
The salary range for this role is 77,000 USD – 163,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, inidual performance, business unit performance, and/or the company’s performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Operations Associate
Remote
Owl Labs is seeking an Operations Associate to join the team. The ideal candidate will enjoy wearing multiple hats and have experience working cross-functionally with sales, customer support, and accounting, as well as the confidence and drive to solve problems in a rapidly changing environment. Candidates should be hands-on, results-oriented team players and excellent communicators.
WHAT YOU’LL DO
- Manage and process incoming purchase orders
- Manage distribution purchase orders and invoicing
- Maintain item records in Salesforce from configure to price to quote
- Manage and support the business operations queue in Salesforce
- Collaborate with the sales and customer success teams to support operational requests and improve processes
- Identify areas for improvement within the business operations team by Implementing enhancements and providing business recommendations for increased efficiency
- Evaluate risks and drive strategic decisions for enhancing the efficiency of current business systems
QUALIFICATIONS
- Bachelor’s degree in a related field
- 3+ years of business operations experience
- Familiarity with Salesforce and the quote-to-cash process
- Experience working cross-functionally with sales and customer support teams across multiple time zones
- Superior organization, attention to detail, and communication skills
- Ability to learn and execute new tasks while working independently
- Excellent knowledge of Excel and Google Sheets, as well as working knowledge of Salesforce
WHAT WE OFFER
- Fully paid medical, Dental, and Vision Insurance for you and your dependents
- Unlimited PTO
- Generous Parental Leave
- Work From Home Stipend
- Commuter Benefit
- Flexibility to work remotely or in a hybrid setting (based on location)
- 15 Paid Holidays
Owl Labs is over 40% remote, with its headquarters in Boston, MA. This position can be in-person, hybrid, or remote.
Owl Labs is an Equal Opportunity Employer committed to our values of embracing inclusivity and creating a culture where everyone feels respected and connected, no matter the location of their work environment. We invite applications from people of all walks of life and are committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need accommodations due to a disability, please let us know.
Who We Are
Owl Labs is a collaborative tech company, creating an equalized meeting and learning experience for all, wherever participants may be. Powering hybrid teams and remote work is in our DNA. Owl Labs has been a leader when it comes to celebrating and connecting hybrid teams and classrooms — meaning both in-office and remote workers, in-room students and at-home learning. We’re best known for the Meeting Owl product line, a smart 360 camera, mic, speaker all-in-one solution. Sitting in the center of the table, the Meeting Owl uses vision and voice recognition to shift the camera to focus on who’s speaking, giving all participants a feeling as if they’re in the same room. With the continued rise of hybrid teams and remote workers, our products allow for better collaboration and productivity no matter your location.
Our award-winning product, the Meeting Owl Pro, was named one of TIME magazine’s 100 Best Inventions of 2020 and has been recognized by CES Innovation Awards 2020, Red Dot Design Awards 2020, SXSW Innovation Awards 2020. Our team was recognized as an Inc. Best Workplaces 2020 and 2021 and named on the esteemed Inc.’s Editor’s List.
Funding Operations Associate
Remote
Remote-USA
Full time
P745740
About the team
Spruce, a Zillow® Group company, was founded in 2016 to deliver fast, frictionless and secure real estate closings, representing more than $20 billion of transactions nationwide. We are a team with erse backgrounds and perspectives, from respected title and real estate industry veterans to innovative product managers, engineers and data scientists. What brings us together is our passion for building a better closing experience.
We believe that the future of real estate will be driven by automation, efficiency, and digital experiences. Our mission is to provide the products and services necessary to make that happen.
About the role
Spruce is looking for an onsite Funding Operations Associate to join the Escrow Operations Team. The responsibilities of the Funding Operations Associate role will include, but are not limited to, the following:
- Obtain and maintain specialized escrow state licenses: TX, MD, IN, MO, MI, PA & TN and any other needed licenses.
- Providing exceptional customer service in handling phone and email communications from customers, clients, third party vendors & all other stakeholders of our transactions.
- Managing a real estate audit, funding & post funding pipeline, in partnership with all internal and external operational stakeholders, to ensure our customers experience a smooth, on-time closing
- Managing a real estate recording, policy & post closing pipeline, in partnership with all internal and external operational stakeholders, to ensure our customers experience a smooth, on-time closing
- Partnering with third-party signing agents to monitor their on-time delivery and signing quality of electronic closing documents to ensure your on time audit & delivery to lenders.
- Audit and when applicable, make corrections to executed closing documents across multiple states while adhering to established escrow standards, title practices & state/ lender specific guidelines in a timely manner.
- Ability to understand the necessary corrections needed per document & capable of explaining to customers, clients, peers, lenders, signing agents or any other stakeholders of our transactions;
- Understand the calculation of all settlement fees: recording fees, title charges, proceeds, cash to close, third party invoices, lender credits, real estate commission etc.
- Balance and Disburse all fees: send out wires, internal transfers, print checks while adhering to bank regulations and fraud prevention.
- Prepare disbursed checks to be sent out via confirmed instructions: fedex, ups or usps.
- Working cross-functionally with members of adjacent operations team, including exam, curative, closing, and post-closing, in a collaborative manner.
- Delivering clear and effective feedback to workflow and platform enhancements made by the Spruce product, engineering, and data science teams.
In performing the above responsibilities, the Funding Operations Associate will maintain adherence to performance metrics according to established service standards and key performance indicators.
This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.
In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $24.40 – $36.60 Hourly. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.
In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.
Who you are
The ideal candidate will have an interest in providing excellent customer service and will thrive in a fast-paced, team-centric environment: Key attributes include:
- Must have extensive customer service experience, working within or adjacent to real estate transactions.
- Must have title and escrow experience at a national scale.
- A customer service mindset, putting the buyers’, sellers’, agents’, and lenders’ experience above all else.
- A proficiency working with various technologies and applications, specifically workflow tools that support phone and email management.
- A mastery of prioritizing competing deadlines and multi-tasking across various transactions and tasks.
- Effective and clear communication skills, both with external customers and internal team members.
- The attention to detail required to accurately and completely prepare, review & disburse financial and settlement documentation.
- The ability to learn and adhere to county, state, and regulatory requirements and nuance.
- A forward-thinking approach to problem solving.
- Enthusiasm to partner with our technical teams in discovery, testing, and feedback for new product enhancements and features.
- An eagerness to grow within the role and develop the skills needed to progress into other senior positions within the closing operations team.
Get to know us
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you’re in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.
Legal Operations Project Manager, Legal (Remote)
Executive
Remote (United States)
Full-Time, Remote / Salary, Exempt / Includes Benefits, PTO, Flexible Schedule, Equity
Steno is growing! We’re looking for a Legal Operations Project Manager to join our winning team, which is revolutionizing the court reporting industry every single day. We’re a erse team from all over the country (and beyond) and we’re crazy about redefining the boundaries of an outdated industry.
Who are you?
We’re looking for someone who is excited to partner with our General Counsel to devise a new organizational system for the legal department. In this role, you will assist the General Counsel in improving the organization, structure, intake, and storage of legal documents so we can take our legal department to the next level.
If you’re looking for a company that offers support, guidance, an abundance of killer giphys, and unlimited potential to grow into your best self, you can bet we’d love to have you too.
On a regular basis you will
- Organize, store, and optimize the workflow of marketing contracts/sponsorship contracts and commercial contracts (client contracts and vendor agreements)
- Research and decide whether to implement a CLM system, and which CLM we should choose
- Store and track IP materials
- Negotiate, track, and store NDAs
- Manage the storage of letters and legal correspondence, as well as company policies and board documents
- Track renewals and working with the IT team on approvals of software licenses
You’re gonna crush it if
- You have 3+ years of In-house legal department experience
- You have contract management software experience and migrated from/to a CLM before
- You are process-oriented and enjoy managing sequence-heavy legal processes
- You possess excellent written and verbal communication skills
- You have a proactive mindset and a knack for problem solving
Compensation & Benefits
- Salary – $67k -$75k
- Health, Vision, & Dental Benefits – generous company-sponsored health plans for both employees and dependents, including comprehensive vision & dental
- Wellness/Mental Health – shared benefits to be used among employees and families
- Flexible Paid Time Off – allowing employees to find balance in their lives
- Options of Equity – we know our success is nothing without our team
- Access to a 401k through Guideline
- A home office setup and a monthly stipend to offset internet and phone costs
Our Team
The legal department at Steno is pretty small right now—just our General Counsel, who’s juggling all things legal. Our General Counsel handles everything from contracts and compliance to risk management. Since Steno is growing, we are looking to bring on a project manager to help keep things running smoothly.About Steno
- Founded in 2018 and growing fast!
- Values: be highly reliable, constantly innovate, operate with a hospitality mindset
- Diverse backgrounds welcome! Steno employees have a unique blend of legal, technology, operations and finance experience
- We are revolutionizing the litigation and court reporting industry
- Flexible deferred payment options (e.g., DelayPay)
- Cutting-edge technology – unique products and integrations to maximize the output of legal professionals
- White glove, concierge customer service that our clients rave about
Application Information
- Steno is an equal opportunity employer and does not discriminate based on any characteristics that are protected under the law. All employment decisions are based on qualifications, merit, and business needs.
- Applicants needing special assistance or accommodations for interviews or website access should contact us at [email protected].
- Steno personnel will always have either a steno.com email address or will contact you via Rippling Recruiting. Act with caution if asked for personal information. Background checks, for example, are only conducted after an offer is extended.
- Applicants should receive a confirmation email immediately after applying. If you haven’t received it, check your email spam folder and approve the sender address to ensure receipt of future communications.
- Information provided to Steno, such as professional credentials and skills, educational and work history, and other information that may be included on a resume or application, is collected and stored in our system, but we never disclose or sell your personal information.
Plaid is hiring a remote Product Communications Manager. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.
Plaid - Develop the future of financial services.
Remote, Nationwide – Seeking Meetings & Events Coordinator (Temporary)
Everybody Has A Role To Play In Transforming Healthcare
At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside.
Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than inidual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.
Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity
- Project coordination as directed, monitoring specific tasks, and tracking project status towards deadlines.
- Support the creation, content updates, and maintenance of online meeting registrations using event management software.
- Proactively respond to and resolve registration issues and questions from attendees. Facilitate new registrations, registration modifications and cancellations.
- Draft and send confirmation emails, reminders, and any necessary pre- and post-event communications to registered attendees.
- Produce detailed reports as needed to program stakeholders.
- Assist with room block coordination and communicate rooming list details with hotel.
- Reconcile post-meeting invoices, including site and/or department charge backs and physician payroll deductions.
- Coordinate the distribution of meeting documents across all appropriate communication platforms.
- Support meeting production including name badges, signage, and handouts.
- Provide general administrative support to the Meetings and Events team as needed.
Required Experience and Competencies
- Two (2) or more years of experience in the meetings and events industry or equivalent combination of experience and education.
- Bachelor‘s degree in related field of study.
- Experience working with Cvent registration and survey management system.
- Ability to keep organized, set priorities, and multi-task in a fast-paced, multi-project environment under conditions requiring speed and accuracy.
- Ability to work well as a team player.
- Ability to adapt and learn new ideas and concepts quickly.
- Ability to be self-motivated and take initiative.
- Strong time and resource management skills.
- Strong attention to detail.
- Strong editing and proofreading skills.
- Ability to problem solve independently and in team situations.
- Ability to convey information effectively in verbal and written communications.
- Ability to seek innovative ideas and look for improvement and streamlining opportunities in process and procedure.
- Ability to establish and maintain effective working relationships as required by the duties of the position.
- Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency.
- Ability to read, understand and communicate in English sufficient to perform the duties of the position.
- Intermediate MS Excel, Word, PowerPoint, and Outlook skills.
- Ability to travel to meetings and events as needed.
The Community
Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.
- Monthly wellness events and programs such as yoga, HIIT classes, and more
- Trainings to help support and advance your professional growth
- Team building activities such as virtual scavenger hunts and holiday celebrations
- Flexible work hours
- Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more
Benefits & Beyond*
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
- Superior health plan options
- Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
- Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
- Outstanding Paid Time Off: 3-4 weeks’ vacation, Paid holidays, Sabbatical
- Student Loan Refinancing Discounts
- Professional and Career Development Program
- EAP, travel assistance, and identify theft included
- Wellness program
- Vituity community initiatives including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more
- Purpose-driven culture focused on improving the lives of our patients, communities, and employees
We are excited to share the base salary range for this position is $24.28 – $30.36, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us
Title: Project Data Assistant
Location: United States
Full-Time
Remote
$30k – $40k
Job Description:
Everlight Solar is seeking a skilled, data-minded inidual to be an assistant to our Solar Project Manager. Our project managers and assistants oversee and coordinate the entire process for company projects, assisting customers, team members, and contractors, ensuring that each project is completed in a timely manner with high-quality results. This is a FULLY REMOTE, full-time, entry level position.
Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.)
Everlight Solar is a rapidly growing company and the leader of solar energy in the Midwest. We offer a unique experience that fosters inidual growth and rewards performance. Our culture at Everlight is extremely important to us. The work environment is fast-paced and dynamic. We value teamwork, quality, innovation, and customer success. Our ideal candidate is self-motivated, detail-oriented, has excellent problem-solving abilities, is passionate about delivering results on-time, exceeding expectations, and ensuring success for our teams.
Responsibilities:
- Validates expectations with customers before, during, and after project completion.
- Exceeds customer expectations on a regular basis while performing excellent customer service.
- Successfully manages multiple projects through all phases.
- Ability to work independently under pressure, to organize and prioritize workloads, and to keep several projects progressing to completion with little or no direction.
- Ability to weigh options, foresee consequences, and employ good judgment.
- Serves as a liaison between field technicians, department management, government bodies, and customers.
- Use independent judgment to handle and troubleshoot all inquiries, questions, and complaints.
- Proactively completes projects on time.
- Reviews and oversees completed plans and project documentation for accuracy.
- Monitors equipment production to ensure product integrity.
- Consistently meets the overall project deadlines in a timely manner.
- Builds trust and confidence with contractors and the Project Management Team.
- Assists with managing multiple subcontractors across multiple states.
- Recruits and develops business relationships with new subcontractors.
- Drives sales and profitability through effective and efficient project execution.
- Understands principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Requirements:
- Excellent organizational and time management skills.
- Excellent communication and interpersonal skills; both written and verbal.
- Extraordinary commitment to the highest level of customer service.
- Ability to work well with customers in verbal and in written communication.
- Remains calm when dealing with an upset or angry customer and listens to their concerns/questions.
- Positive, outgoing, energetic team player that enjoys working in a collaborative team environment.
- Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.)
- Proven ability to function in all phases of the project development, from sales proposals and design, through project completion and closeout.
- Knowledge/Proficiency in Microsoft Office programs.
- Knowledge /Proficiency in Salesforce.
- Demonstrated sense of urgency and ownership in all assignments.
- Ability to collaborate closely with other team members on a wide variety of projects.
- Prepares timely and accurate paperwork.
- Participates in marketing activities and business development efforts.
- Experience with Solar.
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- PTO
- Sick and Safe Time
- Paid Holidays Off
Salary: $30,000-$40,000/ year
Everlight Solar is proudly an Equal Opportunity Employer. We value ersity of all types and are excited to work with talented iniduals from a wide range of backgrounds. Everlight is committed to inclusion and we invite people of any race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality or sex, age groups (18+), and levels of education to apply. Authorized to work in the US and background check required.
"
About the role
As one of the first hires on the Product team, you’ll play a key role in shaping the future of the FlutterFlow product. You will work on a fun and exciting product, collaborating with cross-functional teams to solve real user problems and deliver a seamless developer experience.
What You Will Work On
* Use a mix of customer interviews, data analysis, and market research to prioritize user pain points and ensure we're solving the most impactful problems.
* Collaborate closely with engineering and design teams to scope and define product features, ensuring alignment with customer needs.* Drive product development from concept through launch, iterating based on user feedback and data.* Get hands on with the product - use it often and develop your own opinions about how to improve the overall user experience.Who You Are
* You have 3+ years of experience as a Product Manager or in a related technical role.
* Experience working on technical products used by developers, ideally in a SaaS or developer tool environment.* You have hands-on experience with code. While you don’t need to be a software engineer, you are comfortable with programming concepts and are excited to learn Flutter and Dart.* You’re comfortable with data tools and can leverage them to inform product decisions.* You’re an expert communicator, and you’re comfortable speaking in front of an audience or writing technical documentation.* You have a startup mentality and are willing to wear multiple hats, whether that’s writing a SQL query to grab the data you need, opening a PR to fix a mistake in our docs, or creating mockups in Figma* You are willing to travel for quarterly team summits, which may occasionally be international.Bonus Points
* Experience with FlutterFlow
* Experience with Flutter & Dart or other front end technologiesBenefits
* Competitive Compensation: We offer a highly competitive salary and equity package so you can share in FlutterFlow’s success
* Remote-first Work Environment: Work remotely from anywhere in the world or from one of our offices in NYC, Mountain View, or Singapore* Generous PTO: Our PTO policy includes a minimum of 15 vacation days per year, plus unlimited sick days to take care of yourself when you need to* Health & Wellness First: We cover 100% of your medical, dental, and vision premiums, and 80% for your dependents* Home Office Budget: We’ll help you create the perfect workspace with a $1,000 budget toward your home office setup",
Postscript is hiring a remote Manager, Product Marketing Core & Platform. This is a full-time position that can be done remotely anywhere in the United States.
Postscript - SMS marketing software for growing Shopify stores.
Canonical is hiring a remote Senior Product Marketing Manager. This is a full-time position that can be done remotely anywhere in EMEA.
Canonical - The company behind Ubuntu.