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Flourish Labs  worldwideabout 2 years ago
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< class="h1">About us

At Flourish Labs, we’re on a mission to bring accessible, affordable mental health support to everyone who needs it by empowering people to support each other. We believe that peer support is an effective, yet underutilized solution to the mental health crisis. Peer supporters use their own lived experience of mental health challenges to help others.

We are growing the workforce of Certified Peer Supporters by training students in peer support skills, such as active listening, building rapport, strengths, self-care, coping strategies and safety. We’ll offer peer supporter jobs in our peer support network, launching later this year. Students who want support will be able to find Certified Peer Supporters in our network who match their needs, and book support sessions via our digital platform.

We’re partnering with nonprofits and colleges to bring the peer supporter training and job opportunity to students. Youth Era, a peer-led organization based in Oregon with deep experience in training youth peer supporters, is our training partner. We’ve been designing our program with Active Minds, the largest nationwide network of student mental health volunteers with chapters on over 600 college campuses.

We also offer a free app, håp, which helps students track the ups and downs of their mind, connects them to crisis support and makes it easier to reach out to their friends for support.

 

< class="h2">Join our growing team!

You can see our current team here: https://flourishlabs.net/about-us/

We recently closed our seed round led by Gradient Ventures, with participation from Collaborative Fund, Learn Capital, WGU Labs, Tiny VC and some wonderful angels. We are now hiring across a number of areas.

You can see all our open roles and apply here: https://flourishlabs.net/careers/

Join our team and help to bring mental health support to everyone who needs it!

 

< class="h1">How we work

We are an early stage startup and a global, distributed, remote-first company. This means you can work from anywhere with a good internet connection, and we occasionally meet up face to face for onsite gatherings. We care about impact, not hours worked. Our environment is best suited to people who want to shape their own role rather than be prescribed exactly what to do, who are willing to roll their sleeves up to get things done, even if it’s not part of their job description. We’re looking for people who think creatively, try different approaches, learn and iterate quickly based on data, who love working in a cross-functional team. If this sounds exciting (and a little scary!), we’d love to hear from you.

 

< class="h1">What you’ll do in this role
  • Be the first founding product manager for Flourish Labs

  • Set product vision and go-to-market strategy, working directly with the founder/CEO

  • Gain deep understanding of our space (mental health), our users (students now, other groups in future), our market (US healthcare), our competition and partners

  • Develop and launch new features and products, test their performance and iterate quickly to improve them

  • Define detailed user requirements for new features and products; document them in product requirement documents, technical design docs, flow diagrams and wireframes as input for design and engineering teams

  • Instrument product with metrics to measure product performance (e.g. latency) and user engagement, set up and maintain dashboards in Google Analytics and Datastudio, give feedback to engineering team based on data

  • Work collaboratively with designers, engineers, user experience researchers, legal and marketing teams inside and outside the company, in a global, distributed, remote-first team

 

< class="h1">What we’re looking for

The responsibilities and qualifications set out below are a guide to help you and us assess if this role is right for you. You may see the list above and feel discouraged because you don't match all the items. Please apply anyway: there's a good chance you also have important skills we’ve missed!

Key qualifications

  • Passion for mental health, using technology to solve big problems

  • Bachelor's degree or equivalent practical experience

  • 5 years of technology product management experience

  • Experience working in a startup or startup-like environment

  • Strong product management and organization skills, e.g. creating strategic product roadmaps, writing product requirement docs, prototyping and wireframing, and working with cross-functional teams to launch new products and features

  • Creative thinker, willing to try different approaches, learn and iterate quickly

  • Thrive in uncertainty, able to adapt to changing priorities of an early startup environment

  • Ability to work independently, confidence to ask for help

  • Detail-oriented

  • Outstanding written and verbal communication skills. We are a remote-first company with people in different timezones, so we rely on clear written communication to get things done

Preferred qualifications

  • Experience developing consumer-facing Internet products and mobile apps - ideally dating!

  • Experience of user-centric design

  • Experience managing day-to-day technical and design direction

  • Experience working cross-functionally across product, Engineering, UX/UI, operations, sales, customer support, finance or marketing

  • Mentoring / management skills, ability to influence without authority

  • Outstanding written and verbal communication skills

  • Experience with any of the tools that we use, including Google Workspace, Notion, Asana, Figma, Sprig.com, AirTable, Zapier, WordPress, Google Analytics, Google DataStudio

     

< class="h1">Diversity, equity & inclusion at Flourish Labs

At Flourish Labs we embrace and support differences because it is the right thing to do, makes us a more fun and effective team, and helps us build better products for our users, who are equally erse. We are building our products and our company with people who have lived experience of mental health challenges, themselves and/or as a caregiver to others. We are committed to hiring talent with a wide range of backgrounds and experiences, and enabling them to flourish at our company by ensuring everyone has a voice and opportunity to succeed. We especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ+ people, veterans, and people with disabilities. We consider part time and job sharing arrangements for any role, just ask.

Equal opportunity statement: We are an equal opportunity employer. If we hire you, it will be based solely on your merit and qualifications directly related to professional competence. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

 

< class="h1">Supporting you to do your best work

We’re a peer support company, so support is at our core. We support our team members in the best way we can through competitive benefits and flexible working practices.

 

All Flourish Labs employees and interns enjoy the following benefits:

  • Flexible work location. You can work from anywhere with a good internet connection

  • Flexible work time & vacation. We care about you on getting the work done, not when you do it. You decide when you need time off. We offer unlimited personal time off, and we’ll strongly encourage you to take at least 5 days PTO per quarter. And you’ll get your birthday off!

  • Attractive salary

  • Company holidays and winter shutdown. We honor 12 paid public holidays a year, and we close between Christmas Eve and New Year’s Day

  • Growth opportunities via your role and professional development/trainings

     

Permanent employees working at least 20 hours a week (50% time) also receive:

  • Equity

  • Comprehensive health care. We cover 100% of premiums for employees and 75% for dependents. We encourage and fund HRA plans so you can save for medical expenses pre-tax. We offer dental and vision insurance in addition to the core health plan. You also get access to OneMedical primary care.

  • Mental health. Our health plans have generous mental health coverage. You also get access to Spring Health.

  • Generous parental leave

  • 401(k)