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Pursuant about 2 years ago
location: remoteus
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Senior Account Manager

Remote

Full Time

The Senior Account Manager will deliver exceptional client results by providing sound, innovative, strategic leadership to a portfolio of accounts through a rigorous discipline of account planning, strategy development, and project management. This role requires a blend of project management and fundraising acumen, with a focus on developing analytical skills and team leadership. The Senior Account Manager must possess a curiosity and willingness to learn and grow and the ability to present Pursuant ideas, concepts, and points of view to clients.

Key Responsibilities:

Inside Pursuant:

  • Facilitates strategic planning, internal communication, and ensures all cross-functional team members understand project parameters and scope of work
  • Plans and manages Client communication plan and workflow throughout the agency from project initiation to project completion and billing
  • Keeps team members informed of project developments and addresses issues via regular status meetings and published status reports
  • Proactively identifies and formulates solutions to potential project challenges
  • Develops and organizes all project documentation including strategy context documents, roadmaps, copydocs, and data request forms
  • Reviews copy and design creative, production worksheets and print setups
  • Develops quality, innovative, and creative ideas with the support of the account team and the Associate Vice President or Director, Client Strategy
  • Leads highly productive meetings internally and with the Client
  • Leverages passion for and knowledge of the industry to enhance Client s program
  • Establishes and maintains strong relationships between all departments
  • Provides clear direction/constructive feedback to all departments

Client Partnership:

  • Develops communication plans and client budgets alongside the Associate Vice President or Director, Client Strategy
  • Advances direct response practices in architected strategies
  • Responsible for managing and executing projects on time, on budget and with excellence while working hand and hand with the Associate Vice President or Director, Client Strategy
  • Balances the needs of the client with proven best practices to advance sound strategy and deliver strong results
  • Focuses on making Pursuant an indispensable partner
  • Presents Pursuant work by skillfully using both written and verbal communication
  • Confidently presents ideas and data insights to the Client
  • Actively listens with the ability to identify client needs and respond accordingly
  • Actively works to fully understand our Client s business
  • Gains trust, confidence, and admiration of appropriate Client contacts
  • Works toward must have on my business client status

Fiscal Responsibility:

  • Closely monitors budget estimate and billing
  • Meets with Finance monthly to reconcile project summaries and provides Client billing and closing direction
  • Partners with the Associate Vice President or Account Director to identify opportunities to expand existing budget and reallocate unused budget dollars to new priorities

Personal Leadership and Development:

  • Embraces a culture of continuous learning
  • Comfortable with change and can adapt as needed
  • Fosters a climate of respect and collaboration
  • Consistently demonstrates integrity, common sense and professional maturity
  • Seeks opportunities to test, learn, and grow in order to produce better results that drive expanded business with existing clients
  • Instills Client/Pursuant confidence by exhibiting command of project work
  • Displays a positive attitude and adaptability in stressful situations
  • Actively works to develop professional skills by seeking out training and other development activities

Team Development:

  • Sets clear timelines and expectations to help hold cross-functional teams accountable
  • Assists in prioritizing workload based on capacity across departments
  • Fosters an environment of respect and collaboration
  • Serves as a team leader on key projects and celebrates team wins

Skills:

Strategic planning, ability to manage competing priorities, strong interpersonal skills including verbal and written communication, collaborative, agile, proactive and independent management of timelines and deliverables, excellent judgment and problem-solving skills, ability to apply fiscal responsibility.

Education:

  • Bachelor s degree

Work Experience:

  • Minimum of five years of account management or client services (agency, direct response marketing, or non-profit experience is preferred)

Location:

  • This position is available as a fully remote position.

Benefits:

  • Competitive Medical/Dental/Vision health plans
  • Free Short Term Disability and Life Insurance
  • Company-paid HSA contribution + FSA’s
  • Matching 401(k)
  • Flexible PTO
  • Philanthropic PTO
  • Flexible Work Schedule