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BigChange over 2 years ago
productproductukuk
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We have an exciting opportunity for experienced Head of Product to take full responsibility for BigChange platform offering to clients, overseeing the product roadmap and development of solutions based on analysis of customer needs and opportunities.

Our mission is “To improve lives by accelerating growth and sustainability in our community”. The identification and delivery of value and how this will help deliver on the mission is core to the role.

 

  • Gaining a deep understanding of our product and our customers and how they use our product
  • Creating and delivering the BigChange platform vision (our goal is to be the leading Field Service Management Platform in our target markets by growth and reputation)
  • Ensuring that we have the metrics to understand the value that the platform is delivering and how the new deliveries impact that.
  • Responsible for the continuous flow of well-formed and thought through requirements into the scrum teams.
  • Responsible for the working practices (Ideation, Discovery, Prioritisation) of the product team, ensuring they are well understood and designed to support the Agile working practices.
  • Establishing strategies for product pricing and positioning
  • Creating great user experiences with our product through good design and style.
  • Creating product value stream roadmaps and implementation schedules
  • Assisting with product launches and marketing campaigns
  • Supporting sales colleagues on enterprise opportunities to understand customer needs and find appropriate solution
  • Working with the BigChange marketing team to conduct competitor research and identify opportunities to maintain and build competitive edge
  • Conducting profitability analysis and forecasting to develop performance of the product
  • Representing BigChange in client-facing events and account management settings, to position the development roadmap and build customer engagement
  • Effectively managing your team

 

Requirements

  • Proven experience in a SaaS product management role
  • Demonstrable experience in fast growing tech setting
  • Strong knowledge of technologies and software development process
  • Understanding of budgets and business-planning
  • Knowledge of technological trends to build product strategy
  • A knowledge of how to turn vision to delivery
  • Commercial thinking including Value proposition creation and pricing.
  • Ability to conduct technological analyses and research
  • Experience with Build, Buy or partner analysis and decisions
  • Excellent communication skills and highly collaborative mindset
  • Strong ability to lead customers on product roadmap journey
  • Leadership and organisational abilities
  • Agile, adaptable approach and resilient
  • Strategic thinking
  • Highly developed problem-solving skills

Benefits

 

  • 27 days annual leave, increasing by a day per completed years service up to a maximum of 30 days.
  • An additional 4 gifted BigRecharge days, allocated once a quarter where we all take a paid day off to focus on our wellbeing.
  • Gym or zwift membership contributions.
  • Remote Working/ flexible working
  • Income protection and death in service.
  • Health care cash plan.
  • Enhanced family friendly policies from day one of employment with a £200 gift from BigChange on the arrival of a new baby.
  • Company events.
  • Learning and development opportunities.

 

BigChange is officially an Outstanding Company to Work For, according to Best Companies 2021. On the independent Glassdoor website, we have a 4.6 out of 5 rating.

We give talent the chance to progress and be rewarded. And we see the whole person, not just the employee.

BigChange employs over 200+ BigChangers. Launched in 2013 and based in Leeds, UK, BigChange is a leading Field Service Management Software Provider.

In 2021, we secured £75million investment from Great Hill Partners to take our technology global.

 

BigChange is an equal opportunity employer. We celebrate differences and support ersity, thriving on it to improve the lives of our BigChangers, our product, and our community. We don’t discriminate based on age; physical, mental, or sensory disability: ethnicity; family status; sex; race; religion or belief; sexual orientation; gender identity and/or expression; marital, civil union or domestic partnership status; family, or parental status. If you would like to be part of a talented team where your voice is heard and your involvement matters, please join us.

We are also proud to be a Disability Confident employer: we understand that the application and traditional interview process does not work for everyone. If you need us to make any adjustments or changes to our existing process, please let us know in your application. Examples of adjustments may include providing application information in different formats, allowing additional time for any tests, providing a copy of interview questions prior to interview; or, conducting interviews remotely or in-person. This list is not exhaustive, and we are open to exploring any reasonable adjustments that may be necessary. If you have a disability and meet all the essential requirements for the role you have applied for, you will be guaranteed an interview.