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20Four7VA about 1 year ago
location: remotework from anywhere
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Title: CPT-5268 Admin Support for Rental Properties (Remote)

Location:

  • Worldwide
  • Remote OK

Job Type: Full-Time

Job Desc:

IMPORTANT NOTE: If you have already passed the 20four7VA Recruitment Process after the Final Interview, or you have been hired by a 20four7VA Client before, make sure that you are applying via the 20four7VA Team Portal, for faster processing of your application. You will be logging in using your 20four7VA email address. If you have just logged in to the Team Portal, please continue reviewing the Job Description below. If you have just logged in to the Team Portal, please continue reviewing the Job Description below.

You don’t need to type all the information in the application form, upload your resume first and see the magic!

If you are interested in the job, click APPLY TO POSITION.

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Job Details

CPT- 5268 Admin Support for Rental Properties

REQUIRED SERVICE: Business Support Virtual Assistant (VA) – Rental Operations

REQUESTED EXPERIENCE TIER LEVEL: Junior
MIN. HOURS/WEEK: 40 hours
SHIFT TIME ZONE: EST
SHIFT HOURS: 9 am-6 pm EST
SHIFT DAYS: Monday-Friday
Number of VAs: 1

PREFERENCES:

GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: None
REGION PREFERENCES: None

Admin Support for Rental Properties

Key Responsibilities:

Client Communication:

  • Manage inbound and outbound calls related to Airbnb rental inquiries and bookings.
  • Utilize Grasshopper to handle and direct calls efficiently.
  • Assist clients with information about available rentals, pricing, and booking procedures.
  • Address and resolve client concerns or issues in a timely and professional manner.

Airbnb Listing Management:

  • Create and update Airbnb property listings with accurate and appealing information.
  • Monitor and respond to guest inquiries through the Airbnb messaging system.
  • Ensure pricing and availability are up-to-date on the Airbnb platform.

Reservation Coordination:

  • Coordinate bookings and reservations through Airbnb and other platforms.
  • Assist in the preparation of rental agreements and documentation.
  • Manage the reservation calendar and ensure accurate scheduling.

Administrative Support:

  • Use Grasshopper to manage voicemail, call forwarding, and other telephony tasks.
  • Organize and maintain files, records, and documentation related to rental operations.
  • Provide general administrative support as needed.

Data Entry and Reporting:

  • Enter and update information in Airbnb and Grasshopper databases.
  • Generate regular reports on Airbnb booking metrics and call statistics.

Qualifications:

  • Proven experience as a virtual assistant or in a similar administrative role.
  • Familiarity with Airbnb’s platform and experience in managing Airbnb listings.
  • Proficiency in using Grasshopper or similar telephony software.
  • Excellent communication skills, both written and verbal.
  • Strong organizational and multitasking abilities.

Software:

Airbnb
Grasshopper

Want to work with this amazing client? Apply now and join 20four7VA! Join the remote world, today.

What we offer:

  • Competitive rates
  • Weekly payments
  • Annual rate increase (based on performance)
  • Paid time off
  • Paid holidays
  • Various open roles are available
  • Free training and upskilling
  • Constant support and guidance from managers and mentors
  • Clear schedules and guidelines
  • A vibrant community always ready to support you
  • And more!