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Sohar Health 6 months ago
fulltimeus / remote (us)
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Our Mission

At Sohar Health, we're not just a company; we're a movement with a passionate, data-driven approach to make healthcare accessible to all. With investors such as Y-Combinator, Kindred Capital, and Rebel Fund, we are a VC-backed market leader in automating front end Revenue Cycle Management (RCM) tasks, including determination of eligibility and Verification of Benefits (VoB). We're on the lookout for an exceptional Strategy & Operations Manager with experience in the RCM space, to join our innovative team to support us in our mission to become the gold standard in eligibility verification. We aim to provide the most accurate, reliable, and efficient solution in the market.

Role Summary

As the Strategy & Operations Manager within our team, you will be responsible for developing strategies and building operational workflows to improve upon the success rate of our API. You will ensure that Sohar Health maintains our promise of doing everything in our power to decrease eligibility and VoB errors, against our benchmarks and targets. The role will involve analyzing large data sets and identifying trends that will identify areas of improvement and translating these insights into data-driven, actionable tasks for our engineering team. The role will involve managing  relationships with our offshore team and troubleshooting workflows to improve operational efficiency. 

Responsibilities

Analyzing Data: You will analyze data related to insurance eligibility data (270/271s), claims data, such as Electronic Remittance Advice (835s) and customer feedback to identify patterns, trends, and areas for improvement.

Data Visualization: You will use BI tools and SQL to build and monitor dashboards to report on our KPIs internally and externally, alert of any issues, and support in root cause analysis and process improvement.

Quality Assurance: You will implement quality control measures to maintain a low  level of errors  in eligibility and VoB processes against our internal KPIs.

Operations Management: You will be responsible for managing our relationship and day-to-day of our offshore operations team. Including assigning tasks, conducting QA of their work and troubleshooting their workflows. 

Strategic Planning: You will contribute to the development of long-term strategies for Sohar Health, aligning with the evolving needs of providers within the healthcare industry.

Traits & Experience

Minimum requirements

* 5+ years experience in Healthcare Operations

* Experience and knowledge of RCM
* Strong data and analytical skills 
* Experience with business insights (BI) tools
* Ownership mindset
* Resourcefulness within a start up setting

Desired experiences

* Digital health experience

* RCM experience
* Strong SQL experience 
* Established network of contacts within the payer landscape
* Specific experience within the Behavioral Health space
* Experience working at a digital health company

Salary

$90,000 - $100,000 p.a. + health insurance coverage (premium plan, inc dental and vision)

This role is 100% remote, based in the US

About Sohar Health

🚀 Join the Sohar Health Team - Revolutionizing Healthcare Access in the US 🚀

Who We Are:

🌟 Driven by Purpose: As co-founders at Sohar Health, we're committed to a cause that transcends the ordinary. We're not just in the business of healthcare; we're in the business of changing lives.

💡 Leading Innovation: Sohar Health (YC23) is the brainchild of Ash and Lucas, who have built an API-based system that's redefining how providers navigate the complex world of insurance claims. We are trailblazers in harnessing the power of technology to streamline eligibility verification, ensuring over 90% accuracy and, most importantly, helping patients access the care they need.

Our WHY:

💚 Access to Care: We believe that healthcare is a fundamental right, and our 'why' is simple - we want to help more people access the care they deserve.

Our VALUES:

🎯 Focus on Data Accuracy: We're unwavering in our commitment to being the most accurate Verification of Benefits solution in the market.

🤗 Empathy in Action: We understand the challenges providers face, and we're here to lend a helping hand.

🔍 Transparency is Key: We take pride in our honesty and transparency when delivering data to our customers.

🌈 Simplicity Rules: In an industry known for its complexities, we take a refreshingly simple and intuitive approach to make our customers' lives easier.

Sohar Health is an equal opportunity employer, and we're proud of it. We celebrate ersity and believe that it's our differences that make us stronger. We don't discriminate on any basis - race, ethnicity, gender, or background. Inclusion and ersity are at the core of our culture, and we embrace every unique perspective that joins our mission.

Ready to be a part of a revolution in healthcare? Join us at Sohar Health, where your career becomes a purpose-driven adventure.

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