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Credit Repair Cloud almost 2 years ago
remote
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Role:

In this role, you must be an analytical and creative designer who can understand user needs and solve complex problems. You will design interfaces and workflows to enhance the overall user experience.  Ultimately, you will make our product more user-friendly and intuitive to attract and retain customers.

Responsibilities

  • Develop a vision for your product area and help the team build toward it.
  • Work with internal partners, serving as the storyteller who will articulate why any given project matters to our users or to the business.

  • Write user experience copy.

  • Define, create and propose UX designs based on a deep understanding of the business requirements and user research.

  • Create a clear strategy to effectively produce a variety of outputs such as personas, journey maps, user flows, prototypes, and wireframes as it pertains to business requirements and end-user needs.

  • Validate design concepts through user testing or other appropriate research methods.

  • Effectively communicate research findings, conceptual ideas, and design rationale effectively through verbal and written methods.

  • Follow and identify key industry design and technology trends.

Requirements

  • 3+ years of experience in UX design with consumer-facing digital products.

  • A strong portfolio that shows your UX design solutions and ability to solve complex solutions.

  • Extensive knowledge and experience with driving and applying user-centered design processes while working collaboratively alongside cross-functional teams, including UX design, UX research, and engineering.

  • Advanced proficiency in design and prototyping tools such as Figma, Adobe XD, and Sketch and delivering assets to developers via Zeplin or similar.

  • Knowledge of web-based technologies and their impact on the feasibility of design solutions.

  • Ability to see the bigger picture and take user insights to solve user problems appropriately.

  • Experience in creating complex components and supporting or establishing design system standards.

  • You know how content fits into great products and where content fits into the product design process.

  • Demonstrated expertise in facilitating brainstorming to generate novel design approaches.

  • Demonstrated expertise in RITE user research or "Design Think”, particularly converting insights into actionable design improvements.

  • Experience working in a fast-paced environment and reconciling opposing viewpoints with creative design solutions.

  • Experience preparing and facilitating a variety of user experience research activities for client-facing workshops, audits, and customer/stakeholder interviews. 

Benefits

  • Health, vision, and dental benefits. 

  • $1,500 equipment/home office allowance.* 

  • 401k company match-up plan.* 

  • Free Credit Monitoring.* 

  • Competitive Salary.

  • Unlimited PTO. Take time off when you need it. We trust you!

  • Paid Holidays.

  • 12 weeks of paid Parental Leave.

  • Compassionate Leave: You'll have flexible paid bereavement, medical, and natural disaster leave.

  • Paid conferences.  We are big fans of continued growth.

  • Learning budget annual benefits, which include a budget for personal development.

  • Profit-Sharing Bonus, we celebrate our hard work and success with monthly profit-sharing distributions.

  • Purpose-driven activities, we donate and participate in activities that promote giving and contributing to good causes.

  • Free access to Nutrition, Yoga, and Fitness classes through Choose Bright.

  • Employee Wellness Program.

  • One month of free therapy from Better Help.

  • Unlimited meditation and mindfulness content through your  Premium membership with Insight Timer.

  • Fun perks & monthly activities.

  • A comprehensive and paid onboarding process.

  • The freedom to work from anywhere around the world.

*Some benefits apply to USA-based employees only.

Want to learn more? Visit our careers page https://www.creditrepaircloud.com/careers 

Credit Repair Cloud is an Equal Opportunity Employer and is committed to working with a erse staff. We hire globally for talent and drive and value members by work deliverables and passion. No matter what race, color, creed, religion, gender, gender identity, gender expression, national origin, citizenship, age, sex, sexual orientation, pregnancy, marital status, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by law, we are all equal here.

We encourage every talented and qualified person to apply. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc.)