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Farmers Business Network - FBN almost 2 years ago
location: remoteus
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Title: Global Benefits Services Manager

Location: United States

Company Overview

Farmers Business Network (FBN ) is on a mission to power the prosperity of family farmers and rural communities around the world, transforming how the world farms with an integrated, technology-enabled agricultural platform.

We offer high ROI farm inputs, fintech and sustainability products and services powered by network data, and farm-tested insights from our global farmer community. Our platform helps FBN members make confident decisions to ensure the economic viability of their farms, while also empowering them to be a part of the solution as the global community confronts its most pressing issues: providing food security for a growing population, transitioning to more sustainable agriculture, and responding to climate change.

We are a dynamic, innovative, and mission-driven AgTech company that offers competitive compensation and benefits as well as boundless career mobility. We are backed by top investors, including Fidelity, ADM, Google Ventures, Kleiner Perkins, DBL Partners, T Rowe Price and Temasek. We have been featured in these articles by the Wall Street Journal and Forbes, and were also named “One of the 50 Most Innovative Companies in the World” by Fast Company Magazine.

Position Summary

The Global Benefits Services Manager role will play a critical role in the development and delivery of FBN’s global benefits programming by introducing innovative plans that align with: FBN culture, workforce needs, and other Ag Tech companies. The Global Benefits Services Manager will be responsible for design, development and implementation as well as managing day-to-day administration and the employee experience across the breadth of our health and welfare programs. This role is responsible for applying deep global benefits expertise, analytical rigor, influencing and communication skills to design, monitor and audit benefits programs.

Responsibilities

  • You will be an integral Total Rewards team member responsible for managing projects that focus on FBN’s benefits strategies, including but not limited to development, statistical analysis for financial projections, carrier selection, plan design optimization, employee contribution setting, IBNP valuations, benchmarking, well-being initiatives and renewal negotiations
  • Manage day to day processing, tier 2/3 employee questions and vendor relations for FBN’s for medical, dental, vision, life, 401(k), health savings, financial wellness, mental health programming and flex spending accounts for US, Canada and Australia
  • Apply data management, statistical analysis and data visualization skills to monitor monthly claims for benefits programs, propose enhancements or modifications to existing programs, research industries related to benefits (such as health care costs in the company’s area) and oversee eligibility determination.
  • Play major role in development, implementation and communication of programming review initiatives including for 2024: transition from fully insured to self insured administration, global time off program strategy and global leave of absence/workers comp/disability process redesign.
  • Apply understanding of federal and local regulations (partnering with internal/external counsel as needed) to ensure compliance for all corporate benefit and leave plans including analysis and reporting for non-discrimintation testing, plan summary disclosure reports, 5500 filing, audit support, ADA, FMLA, state and local laws related to disability, workers compensation and healthcare reporting.
  • Develop audit and monitoring procedures to ensure accuracy of benefits enrollments, changes, deduction and contribution reconciliation in internal and vendor partner systems. Includes management of error reporting and troubleshooting any system or integration issues.
  • Ensure Workday configuration for benefits administration including year-end audits and annual IRS limits are compliant. Partner with HRIS, Payroll, legal counsel and vendors to reconcile any discrepancies.
  • Support People Operations team member(s) development and service enablement for tier 0 and 1 employee benefits questions.
  • Partner with the breadth of global benefit vendors to ensure a positive employee benefits experience and resolve benefits or claims issues. Monitor and evaluate timeliness, accuracy, quality of vendor partner customer service and cost effectiveness.
  • Open Enrollment project management including financial and participant impact analysis, Workday system and vendor integration updates and delivery of the open enrollment experience.
  • Draft, refine and deliver training across the breadth of global benefits offerings independently and leveraging vendor partners.
  • Create, improve upon, and/or update tier 0 employee/manager self-serve resources (FAQs, reference guides and instructions, etc.)
  • Assist in the benefits due diligence process for any M&A, competitor analysis and expansion into new geographic markets.
  • Actively monitor and research ever changing regulatory requirements through training and available literature. Partner internally to implement and manage regulatory changes to FBN policies and processes.
  • Perform other job-related duties as assigned to maintain and enhance departmental operation.

Minimum Qualifications

  • Accomplished in application of core skills, developing advanced skills
  • Typically requires a bachelor’s degree plus 7 years of relevant benefits and analytics experience or 11 years of relevant benefits and analytics experience
  • Expertise in global benefit programs including design, administration, compliance, data analytics, and financials
  • Mathematical, statistics analysis and spreadsheet skills to create models and solve problems
  • Excellent verbal and written communication skills
  • Strong interpersonal skills and ability to maintain effective working relationships with internal and external partners

Preferred Qualifications

  • Experience with Workday, Google Suite, Microsoft Office
  • Prior experience with US, Canadian and Australian benefits
  • Experience working under both fully insured and self insured medical, dental and vision models

Characteristics

  • The successful applicant will be/have:
    • Strong attention to detail and accuracy, organizational and time management skills, with the ability to prioritize and multitask.
    • Ability to boil down complex information to deliver end user communications in a simple way aligned with FBNs brand messaging
    • Ability to analyze disparate and/or big data sets and summarize findings.
    • Ability to work independently, flex and collaborate as priorities change in a fast-paced environment.
    • Service first orientation and ability to respond with empathy to emotionally sensitive health and wellbeing situations
    • Results driven and solution-focused problem solver

The following represents FBN’s reasonable estimate of the US national average base salary range of possible compensation for this role based on market data and placement of internal employees: $100,000 – $130,000.

This salary range may vary based on geography and variations in cost of labor. Beyond the above or adjusted to market salary range, FBN also offers all full-time employees competitive equity compensation, health and wellness benefits, and various perks.

FBN is proud to be an equal opportunity employer that is committed to ersity and inclusion in the workplace. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. FBN considers qualified applicants with criminal histories, consistent with applicable federal, state and local law.

We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.

FBN is also committed to providing reasonable accommodations for qualified iniduals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please fill out this form.

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