Land your dream remote job

Title: Adobe Campaign Classic developer (Remote)

Cognizant Technology Solutions is looking for Adobe Campaign Classic candidate with 8+ years of experiences.

Location: Remote. Candidates should be in USA.

Duration: Full Time only – “Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.).

Salary and Other Compensation:

The annual salary for this position is between $[125,000.00-$135,000.00] depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant s discretionary annual incentive program, based on performance and subject to the terms of Cognizant s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Job Description and Qualifications include: (This is a hands-on development role)

Required:

• 8+ years of experience in Adobe Campaign Classic.
• Hands-on experience in Adobe Campaign Classic configurations and end-to-end setup.
• Hands-on experience in setup of offer management and real-time communications using message center.
• Hands-on experience in setup of web applications, surveys, external account configurations.
• Hands-on experience in setup of recipient & customer data schemes, technical & campaign workflows.
• Hands-on experience in Java Script, Soap & Rest API services to interact with any upstream/downstream systems.
• Hands-on experience in development of marketing campaigns/workflows.
• Hands-on experience in development of technical workflows and reporting.

Nice to have bonus skills

• One or more certifications in Adobe Campaign Classic
• Experience in integration of Adobe Campaign with Adobe Analytics, Audience Manager, Adobe Target
• Any additional certifications in Adobe Marketing Cloud solutions products

Education

• BS or MS in Computer Science or equivalent work experience
• Should be self-motivated, self-starter with clear communication skills who thrives working in a team environment

Title: Technical Support Engineer

Location: United States

About Panorama:

Panorama is a fast-growing national technology company focused on radically improving education. More than 2,000 school systems serving 15 million students across all 50 states have adopted our platform to understand students’ academic and social-emotional strengths and to identify those in need of additional support. School systems turn to our suite of tools to ensure that every child gets the support they need, including school climate and social-emotional learning surveys, tiered intervention planning, and professional development.

Panoramians can choose to work fully remote anywhere within the Continental United States, in-person from our Boston office, or a hybrid option.

About the Role:

If you enjoy being at the heartbeat of tech support, keep reading. Our Technical Support team provides technical software support to all Panorama users. We connect the dots by providing fast, accurate answers to questions from educators, students, families, staff and community members about our product. We are seeking a Technical Support Engineer, Tier 1 to help provide technical support and guidance to the thousands of users who are on our platform every day. Our users are educators, families and students; sensitivity to their questions and technical capabilities is a must. We also preserve confidentiality with ironclad integrity. No detail or question is too small.

Responsibilities:

User Support

• Accurately and thoroughly resolve user questions and technical requests that are received via email, phone, and chat in a timely manner; this requires expertly navigating our product and sleuthing for client details to ensure responses include proper context
• Serve as the primary technical contact for our clients using our self-service platform to answer questions about product navigation, troubleshoot challenges, and ensure platform adoption
• Provide escalated technical and triage support for other team members
• Partner with Technical Support colleagues to identify and escalate mid- and high- complexity questions and requests
• Identify patterns in user support requests and make suggestions for product or process improvement
• Monitor the support desk outside of regular business hours on a rotating schedule to serve as the first line of defense for urgent issues identified

Product and Technical Expertise

• Connect users with resources, offerings, and tools to help them understand best practices and meet their goals with the data they collect through the Panorama platform
• Identify when a client would benefit from new resources and work with the larger Panorama team to create those resources (for example, revised onboarding resources or a new FAQ)
• Become a technical expert on our product; use expertise not only to guide and support our users but to coach and teach other Tier 1 teammates who are learning the product as well
• Actively collaborate with our Survey Operations team to log and oversee client survey data requests
• Attend internal professional development training to gain working knowledge of FTP software, SIS and assessments data systems, and other data collection tools.

Our Ideal Candidate:

• Ability to support our East Coast Customers – work schedule of 9am-6pm EST
• College degree preferred
• 1-2+ years work experience in a customer-focused position
• 1+ years of background in online technical problem-solving and triage
• Excellent communication skills and a strong focus on delivering white-glove customer service
• Comprehensive knowledge of Mac and PC-based applications in addition to working knowledge of Internet browser compatibility and SSO issues
• Proficient in Google Suite, Microsoft Office, Salesforce, JIRA, and ticketing software such as HelpScout and Zendesk
• Ability to develop working knowledge of SFTP platforms (ex. FileZilla) and SFTP file transfer processes
• Experience prioritizing and executing multiple tasks throughout the course of a day
• Experience working on and communicating with a team in a fast-paced environment
• Experience making decisions independently with little oversight
• Experience ing into and learning new technologies such as internal company-specific databases
• Experience communicating accurate and complex technical information in an easily digestible manner to multiple key stakeholders through email, phone, and chat

Base Salary: $65,200 to $87,000

The Base Salary range represents the low and high end of the anticipated salary range for this position across all US locations. The determination of this anticipated Base Salary range involves the consideration of many factors in making compensation decisions including but not limited to: unique skill sets, experience, training, performance, licensure and certifications, as well as other business and organizational needs. Our anticipated Base Salary determination is just one component of Panorama’s competitive total rewards strategy that also includes annual bonus or commission awards, equity awards, as well as other region-specific health and welfare benefits.

Panorama Education is dedicated to building a erse and inclusive company because we serve students, educators and families from tremendously erse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that ersity. In addition, we have found (and we believe the research) that erse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Panorama also has a policy on maintaining a drug-free workplace.

#LI-Remote #BI-Remote

Title: Clinical Software Success Manager

Location: Remote – US

Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. We aim to provide accurate and actionable answers to strengthen medical decision-making for iniduals and their families. Invitae’s genetics experts apply a rigorous approach to data and research, serving as the foundation of their mission to bring comprehensive genetic information into mainstream medicine to improve healthcare for billions of people.

Clinical Software Success Manager – Remote, US

Schedule: Monday – Friday, traditional hours

Our Software Services and Support (S3) Team is expanding and we’re looking for team members who are passionate about utilizing genomic information to improve healthcare to join us. We are seeking a Clinical Software Success Manager with experience to collaborate with customers to identify and document clinical workflows to ensure customer success and satisfaction.

What you’ll do:

• Support sales with clinical and technical demos of Invitae’s software products.
• Provide clinical guidance to sales, internal stakeholders, and customers as it relates to software.
• Collaborate with customers, sales, and customer success to define, document, and refine clinical workflows to incorporate our support tools and other software solutions.
• Monitor and analyze metrics and feedback from clients to identify opportunities to maximize customer success with software solutions and genomic testing.
• Provide and document feedback from customers to advise the product team of potential enhancements and bugs.
• Lead customer training on software solutions for go live and a train-the-trainer approach.
• Partner with S3 Enterprise Project Managers to facilitate implementation/integration projects after an executed contract from Sales.
• Monitor, optimize and refine workflow after the successful implementation project is complete.
• Attend customer business reviews with stakeholders to present success metrics.

What you bring:

• Board-certified genetic counselor 5+ years experience in clinical or translational research, preferably in a clinical genetics laboratory setting, or comparable combination of experience.
• Comfortable in at least one of the following clinical areas; hereditary cancer, cardiology, proactive, pharmacogenomics or women’s health.
• Experience in laboratory sciences, genetics, drug information or another healthcare setting is preferred but not required.
• A passion for customers and a commitment to high customer satisfaction.
• Working knowledge of clinic workflows and research workflows including electronic medical records.
• Excellent communication and teamwork skills – including the ability to map out components of a project and create an estimated timeline for the work.
• Ability to present to erse levels of internal and external organizations including a variety of clinical areas.
• Strong interpersonal skills and the ability to establish solid relationships and elicit cooperation from a variety of stakeholders.
• Exceptional analytical and strategic problem-solving skills.
• The ability to work both independently and collaboratively in a dynamic environment. Flexible to shifting priorities, demands, and timelines; able to promptly and efficiently react to project adjustments and changes.

#LI-REMOTE

This salary range is an estimate, and the actual salary may vary based on a wide range of factors, including your skills, qualifications, experience and location. This position is eligible for benefits including but not limited to medical, dental, vision, life insurance, disability coverage, flexible paid time off, Spring Health, Carrot Fertility, participation in a 401k with company match, ESPP, and many other additional voluntary benefits. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member.

USA National Pay Range

$95,600$119,500 USD

Please apply even if you don’t meet all of the What you bring requirements noted. It’s rare that someone checks every single item, it’s ok, we encourage you to apply anyways.

Join us!

At Invitae, we value ersity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

We truly believe a erse workplace is crucial to our company’s success and to better serve our erse patients. Your input is especially valuable. We’d greatly appreciate it if you can take a quick moment to make your selection(s) below. Submissions will be anonymous.

You can find a detailed explanation of our privacy practices here.

IT Compliance Lead

Location: Remote – US

See yourself at Twilio

Join the team as our next IT Compliance Lead

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we’re headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We’re on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support ersity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we’re looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This role reports to the Director, IT Governance and will play a crucial role in scaling and maturing our IT compliance program. You are the right person for the role if you believe in the importance of risk-optimized IT controls and processes and can collaborate across various teams at Twilio to implement, monitor & improve them.

Responsibilities

In this role, you’ll:

• Regularly collaborate with subject matter experts (SME), business partners, and management to create & evaluate IT controls, develop remediation and mitigation plans, document policy waivers or exceptions, and track progress towards issue closure.
• Drive governance & compliance control requirements with key partners (Corporate IT, Security, Internal Audit, Privacy and R&D teams).
• Monitor external compliance / regulatory environments for changes needed to be applied to our IT systems
• Manage IT risks throughout their lifecycle as part of our enterprise risk management program.
• Review and work with SMEs to document internal policies, industry standards, and relevant regulations and understand how they apply within the organization
• Lead IT issue documentation and reporting.
• Perform IT process walkthroughs, controls testing, document results, and provide detailed updates to leadership.
• Ensure the completion of various control activities by partnering with control owners throughout the organization
• Perform ad hoc audits & special projects in support of overall risk management.
• Serve as a point of contact with both internal and external audit teams to ensure requests are routed to the appropriate group and completed in a timely manner.
• Develop reports and dashboards to support the Compliance & Governance program

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values erse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years of governance, audit, compliance, risk, and / or security experience
• Experience in a governance or regulatory compliance environment related across industries and geographies including S-Ox (and others is a plus! PCI, COBIT, SOC, GDPR, etc.)
• Experience developing, championing, and managing internal compliance programs.
• Technical knowledge of technology controls in various IT environments (SaaS-heavy) and management of those controls in a GRC solution / tool
• Analytical thinker who is highly organized and pays close attention to detail.
• Bachelor of Science degree in Information Systems, Computer Science, Accounting / Audit, or a related technical field required.
• Ability to review existing processes, identify potential improvements & work with the appropriate stakeholders to drive efficiencies
• Lead collaboration with a erse set of internal and external stakeholders – strong interpersonal skills
• Ability to identify areas for improvement in an existing control / process and drive change

Desired:

• Experience with Okta, Workday, Oracle, ServiceNow, and home-grown applications is a plus
• Experience in IGA tools (ex: Sailpoint or similar)
• Practical experience with process improvement frameworks is a plus (ex: Six Sigma or other)
• Experience with agile methodologies
• Prior internal or external audit experience

Location

This role will be remote, and based in the USA.

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $120,160 – $150,200
• Based in New York, Washington State, or California (outside of the San Francisco Bay area): $127,280 – $159,100
• Based in the San Francisco Bay area, California: $141,360 – $176,700
• This role is eligible to participate in Twilio’s equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Producer, Technical

Location: Los Angeles or Remote

That’s No Moon is an independent studio of storytellers and game-makers who believe in the power of narrative-driven experiences. With a erse team of talented developers, from some of the top game studios in the world (Naughty Dog, Infinity Ward, Bungie), our shared vision is to create the future of AAA experiences with a culture of creativity, collaboration, and responsible production practices. Our passionate team of developers help shape our studio, our projects, and our future.

We are seeking a Producer to manage and deliver key technical aspects of a AAA action-adventure game. Your strengths are a mix of hard project management and soft people skills that you use to get large teams to adhere to a vision, within scope and schedule constraints while helping to retain work/life balance and our company values.

Responsibilities:

• Update and manage the plans, schedules and related task tracking database across key features and/or milestone deliverables. Emphasis on technical related deliverables such as gameplay features, engine tools and technical art pipelines.
• Work collaboratively with production and engineering department leadership to drive decision making that achieves both the project goals and company values. Emphasis is on delivering technical gameplay and related systems to stakeholders.
• Solicit needs from all departments and align them to set project requirements. Take those requirements and turn them into engineering project plans. Work with the engineering and tech art teams to execute those plans.
• Monitor the team and project health and communicate risks to leadership.
• Connect departments and eliminate roadblocks to ensure the team is flowing efficiently through their work.
• Assemble productivity data from the production tracking system and use that data create production reports that steer the production forward.
• Drive team towards clarity when ambiguity exists on a new deliverable type or department innovation.
• Suggest improvements to the production process and assist in seeing them through.

Requirements & Skills:

• Project Management or Business Administration skills or experience.
• Experience with Jira, Shotgun/ShotGrid or other industry standard tasking software.
• Experience working with Software Engineers and related pipelines.
• Flexible and agile, able to adapt during a project to emerging requirements. Able to potentially finish one department deliverable then switch to a different department deliverable after, if required.
• Data analytics background or capability preferred.
• Adaptive skills, knowing when to use formal or informal tactics and strategy to achieve project success.
• Experience or familiarity with managing budgets and/or staff resource plans.

Qualifications:

• At least 4 years of experience as an Associate Producer or Project Manager working across multiple departments or equivalent experience.
• Strong time managerial skills in a technically sophisticated and fast-paced work environment.
• Strong interpersonal, oral and written communication skills with high emotional intelligence.
• High attention to detail

TNM considers a number of factors when determining each role’s base pay range, including industry benchmarks, location, experience, and other job specific skills. In addition to base pay, this role may be eligible for other incentive compensation including equity and profit share. The estimated base pay range for this role is U.S. only and not applicable for locations outside of the U.S.

TNM offers competitive and comprehensive benefits that include medical, dental, vision, 401(k) match, unlimited PTO, supplemental life and disability, and more. Eligibility to participate in these benefits may vary for part-time or temporary employees. The estimated base pay range for this role is: $95,000 – $128,000

That’s No Moon is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, ancestry, color, citizenship, religion, sex, sexual orientation, gender identity or expression, marital status, pregnancy, age, national origin, disability status, legally protected physical or mental disability, genetic information, protected veteran status, or any other characteristic protected by law.

Sr. Analyst, Data Analytics Strategy and Transformation

locations

United States Virtual

time type

Full time

job requisition id

R-100115

Assurant is seeking a Sr Analyst, to assist with our data analytics strategy and transformation. You will be part of a small team who is responsible and accountable for setting, evolving, and executing strategy as well as managing transformational initiatives for Global Data Analytics team. This role will play important part in analyzing and recommending changes as well as ensuring that successful execution of strategic initiatives are completed on time and budget with clean definition of success metrics and ongoing tracking and reporting.

What will be my duties and responsibilities in this job?

Strategy:

• Understand existing strategy and execution priorities and support people, processes, and technology to drive the change.
• Perform Data Analysis to support recommendations and planning for a meaningful dialogue with the stakeholders.

Business case:

• Help prepare business case which includes dollar amount saved or revenue generated through the implementation of given change.

Collaborate & Coordinate:

• Work with the rest of the Analytics and/or Data Services teams to get input and Data for a successful analysis of a given problem or recommendation.
• The role requires bringing outside in perspective and you will be collaborating with outside audience like Gartner.

Communication:

• Establish a plan for regular communication of assigned initiatives to relevant stakeholders.
• Deliver effective and compelling communication across the team to ensure everyone is kept up to date of the progress and plan.

User Acceptance:

• Work with end users to give them training on a variety of tools & technologies to enable successful implementation of a given change.
• Develop & Maintain Performance Dashboards:
• Maintain clear success metrics and report periodically to the key stakeholders.

What are the requirements needed for this position?

• A bachelor’s degree in the fields of business, computer science, finance or other related fields is required.
• 2+ years of experience in business analysis, strategy & research, data analytics, or related fields
• Experience with data analysis tools like Excel, Power BI and SQL
• Experience with project, product and program management and leading project teams
• Experience in the fields of insurance, financial services

Other Knowledge and Skills:

• Knowledge in building end to end business case and execution leveraging matrix organization.
• Effective and compelling communicator in both meeting room and small to medium audience settings.
• Able to manage multiple initiatives and support multiple leaders simultaneously.
• High level of intelligence, a quick study of complex problems and a well-organized approach to finding impactful solutions.
• One who is fact-based in approach and who naturally sets/measures performance against clear metrics.
• Good analytical skills, along with excellent communication/presentation skills are required.
• Strong written, verbal, and interpersonal communication skills. Ability to effectively communicate at all levels in the organization.
• Ability to provide innovative approach to problem solving and demonstrate a track record of such.
• Cross-functional business & operations knowledge

What other skills/experience would be helpful to have?

• 2+ years’ experience in the fields of Data Analytics, Operations, or strategy
• Knowledge of relational database concepts and querying techniques using Microsoft SQL Server
• Understanding of Agile concepts
• Understanding of fundamental Data-warehousing concepts
• Knowledge of Data, Project, Program and Product governance
• Understanding and experience of Data Monetization

Vice President of Technology

Miami, FL, USA

Virtual

Recurrent Ventures Inc. is an innovative digital media company that is challenging the media landscape with its proprietary approach. Its best-in-class brands like Popular Science, Domino, Outdoor Life, The Drive, Donut, Dwell, Task & Purpose and more, engage a combined audience of more than 60 million monthly visitors. Initially founded in 2018, the portfolio rapidly expanded and today we have more than 15 publishing brands across automotive, home, outdoors, science, technology, and military verticals. Recurrent Ventures is virtual first, with headquarters in Miami and offices in New York, San Diego, Los Angeles and San Francisco.

The Opportunity

Recurrent Ventures is seeking a VP, Technology to help drive our next phase of growth. This inidual will be a key member of the executive team, responsible for overseeing all aspects of the Company’s technology strategy and execution. They will be responsible for defining Recurrent’s technology architecture and vision; and managing the full breadth of teams, technologies and partnerships needed to support the business. They will develop and own the product roadmap and serve as a thought leader and adviser to the executive team and Board of Directors on all technology matters and trends.

The VP will have a background in media across content creation, distribution, and monetization and expertise in related technologies, from back-end/hosting and CMS to SEO, data architecture and analytics to front-end/UX and ad-tech). The ideal candidate will have a strong growth and operations orientation; a pragmatic and data-driven approach to decision making; and a history of building reliable and efficient technology systems (people, process, automation, and tools). They will be an effective communicator with the ability to translate business goals/strategy to technology requirements and roadmaps. They excel in developing strong relationships with key stakeholders and have a demonstrated track record of building and leading high-performing teams.

The VP will also play a critical role in supporting our M&A efforts. They will work closely with the Corporate Development teams to evaluate potential acquisition opportunities and make an assessment of their technology capabilities. They will also develop a consistent playbook to integrate and grow the companies that we acquire and effectively transition acquired businesses into the broader Recurrent technology architecture.

Responsibilities

• Establish the technical vision and long-term technology strategy for Recurrent Ventures
• Ensure that technological resources meet the company’s short and long-term needs
• Monitor emerging trends and identify technology opportunities to drive growth/efficiency
• Create timelines for the development and deployment of all technological services
• Lead, coach, and mentor the team. Hire, train, and develop top technical talent
• Manage and monitor technology budgets and time frames; including vendor management
• Work closely with engineers, product managers, and other leaders to maintain and grow our platforms and build high-quality tools and services
• Work with the Product team to develop a roadmap and define the technical capabilities required to achieve our product strategy
• Ensuring all technology practices adhere to regulatory standards
• Own the stability and security strategy of our platforms
• Direct the building and maintenance of our data infrastructure

Qualifications

• A Bachelor’s degree from an accredited four year college or university in computer science or related field; Master’s degree preferred
• At least ten years of experience in a technical leadership role
• Industry experience in digital media, digital advertising, and/or affiliate marketing
• Knowledge of techniques for keeping high traffic websites operational and optimizing for page speed, user experience, and Search Engine Optimization
• Advanced technological skill set and a demonstrated history in building/maintaining enterprise platforms or large content management systems; and experience building and shipping publishing tools/plugins
• Experience in M&A, i.e. merging new technologies or engineering teams through acquisitions and integrating disparate systems and workflows into a unified ecosystem
• Data-driven decision-making and quantitative analysis skills with data analysis tools
• Exceptional team management skills with the ability to delegate efficiently
• Excellent verbal and written communication
• Technical leadership knowledge where you can explain your expertise to non-technical executives and board members
• Fluent in Agile

Benefits & Perks

• Medical, dental, vision & life insurance
• Fitness Reimbursement
• Unlimited PTO
• Remote – work from anywhere!
• Parental leave
• Matching 401k
• Equity package

Technical Support Specialist

• Remote Worldwide
• Full-Time
• Customer Support

About the Role

We’re looking to add a talented Technical Support Specialist to help us accelerate the future of remote work. As a Technical Support Specialist, your primary task is to become a trusted advisor to Time Doctor customers by helping them overcome any technical barriers they may encounter before and while using our products, enabling them to achieve their business and team objectives.

A Technical Support Specialist will respond to client interactions in the form of chats and emails in a timely manner. They will continuously manage the conversation(s) while performing necessary technical investigation and troubleshooting until the reported issue is resolved. You will answer basic inquiries about our products, including Billing and Feature related requests, and act as a customer advocate for potential product feature enhancement based on their requirements.

As a TSS, you will assist other team members within the company by responding to their technical inquiries and any help they may require to provide service to a customer they are in contact with. You may also be asked to join a client call for any necessary technical input.

Your Responsibilities

• Respond to and Manage customer interactions through chat, email, and Zoom calls in a professional and timely manner. Maintain courtesy throughout the conversation.
• Provide technical assistance to customers’ concerns by performing essential troubleshooting and thorough investigation until a resolution is obtained.
• Work closely with Sales and CSMs (when necessary) to ensure the customer experience is prioritized end-to-end.
• Display a sense of urgency and ownership when faced with critical or unknown issues.
• Respond to customers’ basic billing inquiries and assist in processing billing-related tasks such as refunds, account activation, trial extension, and the like.
• Clearly and effectively communicate ideas to both customers and peers.
• Perform first-level QA tasks by testing a potential “Customer Bug” with the aim of reproducing the issue using a test account.
• Respond to the internal team’s technical inquiries and assist them in resolving technical issues.
• Attend customer-scheduled meetings on time.
• Partner with your regional Squad Leads to escalate any client or other internal concerns or issues and form a plan to resolve or hand off to another team member.

Required Skills & Experience

Skills and Qualifications:

• Experience in a Customer Service role for more than a year, providing technical support to remote customers.
• Experience in using Service Desk CRM tools to ensure effective delivery of service. (Freshdesk, Zendesk, HubSpot)
• Knowledgeable in SAAS applications and the like.
• Basic knowledge and understanding of multiple technological domains such as Networking, Programming, System Administration, Security, Storage, Database, Saas, etc.
• Ability to communicate clearly and effectively in English, both written and verbal.
• Demonstrates dedication to personal growth and ongoing improvement.
• Can work with minimum supervision and within a remote work setup.

Skills and Qualifications:

• Keen attention to detail.
• Outstanding team collaborator.
• Empathetic, Proactive, and displays initiative.
• A logical thinker and Problem solver.
• Positive Attitude and uphold ethical principles.
• Passionate about helping others.

This is a full-time, 100% remote position that will allow you to work from anywhere.

We are an equal-opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Us

Our vision is to be the most trusted time-tracking and productivity application for remote teams. We help companies and employees do their best work. We are looking for people passionate about spreading the practice of remote work with all of the benefits that come with it. We believe that office life is antiquated, that geography should not limit your career prospects, and that people should be able to work wherever they want.

We’re a erse global team of over 160 people working 100% remotely in over 40 different countries. We’re looking for innovative team members ready to help us modernize remote work.

Title: Technical Support Specialist

Location: Remote – USA

Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.

But we’re so much more than our platform. Although we’ve recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, iniduality, and tenacity as part of the team, you’ll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We’re growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.

Need more proof? Braze is proudly certified as a Great Place to Work in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune’s Best Small and Medium Workplace in New York, #5 on Fortune’s Best Workplaces for Millennials in the US, and #11 on Fortune’s Best Medium Sized Workplace for Women in the UK.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.

WHAT YOU’LL DO

As a Technical Support Specialist, you will be an essential part of our Global Technical Support Team that owns the post-sale technical relationship with our customers.

Your focus will be to own, prioritize, troubleshoot, and build a response plan for complex inbound customer support issues relating to our platform. You will work in coordination with your Global Technical Support teammates to ensure our customers are able to quickly and successfully overcome any technical issues they may face when using our platform. You’ll also regularly contribute to our knowledge database, helping to pay it forward allowing teammates and customers to learn quickly from your insight. Want to learn and grow in the role? Perfect! We will give you plenty of opportunity to become a subject matter expert in our platform and will challenge you with stretch projects that will help you learn about coding, marketing automation, and mobile ecosystems.

WHO YOU ARE

People say you’re a great communicator and top-tier problem solver. You have exemplary written and verbal communication skills with unparalleled follow-up skills. You leave people with the impression that you are really listening to them, understand their problem, and you’re there to help. You look for every opportunity to make things better and you’re all about the team. You get a thrill from helping customers and you know that even though the job isn’t easy, you’re making a difference each and every day. You’re naturally curious and you see every problem as an opportunity to learn more or help others (teammates or customers) learn more too.

• Bachelor’s Degree from a 4-year college or university or similar experience-based proficiency level
• 2-3 years experience supporting a technical product, ideally in SaaS or Mobile
• Excellent communication skills and an empathetic customer-centric attitude
• Experience handling time-sensitive, pressure-intensive customer issues
• Working knowledge of case management tools like Salesforce, Zendesk or similar ticketing system
• Talent for synthesizing complex ideas and communicating them in a way others can easily understand
• A keen attention to detail with the ability to multi-task and deliver on deadlines
• Bonus:
  • Background in SaaS
  • Experience in mobile platforms (Android, iOS)
  • Experience with APIs, HTML, CSS, Ruby, Javascript or other programming language
  • Project Management Experience

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $60,450 and $79,050/year with an expected On Target Earnings (OTE) between $65,000 and $85,000/year (including bonus or commission). Your exact offer may vary depending on multiple inidualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

#LI-Remote

WHAT WE OFFER

From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.

• Competitive compensation that includes equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Global presence, dog-friendly offices, and remote availability
• Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
• Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work

Senior Software Engineer, Infrastructure

Google Cloud Platforms

• Google
• Remote eligible
• Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:

In-office locations: Seattle, WA, USA; Sunnyvale, CA, USA.

Remote location(s): United States.

Qualifications

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience with software development in C++, and with data structures/algorithms.
• 3 years of experience testing, maintaining, or launching software products, and 1 year of experience with software design and architecture.
• 3 years of experience developing large-scale infrastructure, distributed systems or networks, or experience with compute technologies, storage or hardware architecture.

Preferred qualifications:

• Master’s degree or PhD in Computer Science or related technical field.
• 1 year of experience in a technical leadership role.
• Experience developing accessible technologies.

About the job

Google’s software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We’re looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google’s product portfolio possible. We’re proud to be our engineers’ engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $157,000-$235,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, inidual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Write and test product or system development code.
• Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies.
• Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).
• Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback.
• Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.

Technical Writer for Innovative SaaS Solution

European, the Middle East or African working hours

We’re on the hunt for a talented technical writer to join our dynamic team. Your mission? To breathe life into our unique SaaS solution designed especially for developers. Your words will craft our technical documentation, GUI copywriting, and marketing content, ensuring our product’s value proposition resonates with our target audience.

About You

You’re an inidual eager to delve into new material, ready to master our system to provide accurate, comprehensive documentation and explanations. Although our supportive team will assist you in settling in, your inherent motivation and dedication to learning quickly will be invaluable.

Requirements:

• Native English speaker
• At least 3 years of experience in writing technical documentation
• Experience and proficiency in writing documentation for developers using frameworks and languages such as React, Vue, Swift, Java, etc.
• Experience working with companies that create tools for developers
• Meticulous and detail-oriented
• Exceptional researchers, teachers, and learners
• Reside in Europe or a similar time zone

How You’ll Collaborate With Us

Our team stays in sync through regular online meetings, ensuring everyone is aligned with our short and long-term objectives. As a writer, you’ll remain ahead of product developments, becoming a vital part of the product design process, not merely an add-on. Your responsibilities will include creating the technical documentation and marketing materials that introduce our product to the world.

What We’re Building

We’re developing the Private Translation Cloud, a unique software translation system that stands apart from the rest due to a secret ingredient that we’re excited to reveal once we determine our mutual compatibility.

What We Offer

• 100% remote position with flexible working hours
• A collaborative environment with creative, kind, and like-minded iniduals
• Participation in an exciting, high-impact project
• Freedom to innovate
• A healthy work-life balance and generous paid vacation
• Reimbursement for your work computer and any necessary software licenses
• A scholarship program for your personal activities (sports, workshops, hobbies, etc.)
• Access to our e-book library via Kindle

We value mutual trust and respect above all. We don’t employ monitoring software or micromanage our teammates, which is why your self-drive and organizational skills are essential.

Join Our Team

If you’re excited by this opportunity, we would love to hear from you. Apply now to start a conversation.

In order for OnTheGoSystems to review your application, we need to collect and store your information. You can find out what we collect and store in our Privacy Policy. When you click Apply now you automatically agree to this.

Location:  US Locations Only; 100% Remote

Everyday Speech is a leader in Social-Emotional Learning. Primarily a teaching solution for public schools, our Social-Emotional Learning Platform (SELP) provides educators with curriculum materials for students of ALL ages across special education and general education classes. Our curriculums teach students the strategies and life skills they need to regulate their emotions, solve problems, cope with the stresses of modern life, and interact with the world around them. Our platform is used by 25,000+ educators at public schools and private educational institutions around the world.

Everyday Speech is right for you if:

You care about making a positive impact.

End each day knowing that your work had a direct impact on the well-being of hundreds of thousands of at-risk students across the world. Project success means more than just shipping features – it means improving the lives of students and educators.

You value being a part of a company that takes care of its team.

Not only do we have extremely happy team members, we also have incredible perks. Participate in our health/wellness and retirement benefit offerings, and between having every other Friday off (3-day weekends!) after you’ve been with us for 90 days, plus our flexible PTO plan, and a sick policy that focuses on your wellness and healing,  that elusive work-life balance is an actual thing here.

You want to work for a true, remote-only company.

We’ve never had an office and never will. Our team is spread across 10 countries and 4 continents. We take remote work seriously and know how to support a distributed team. We give you the flexibility to work in a way that’s best for you, but still have high standards and accountability.

You want to join a startup that is seeing massive growth.

We’ve expanded from 5 to 55 full-time team members in just 4 years! As a fully bootstrapped company, our growth is organic and sustainable. Our focus is delivering value to students and educators, not paying back investors.

The Director of Engineering & Product will be responsible for leading our Engineers, Product Managers, and QA team.  We are looking for someone who has experience shipping software, who deeply understands the complexity of technical challenges, who knows how to create systems to help Product Managers excel, who is adept at establishing an inclusive and growth-minded culture, and who is an extremely competent coach.

The work you do will have a direct impact on the well-being of hundreds of thousands of at-risk students across the country and the world.

Skills: technical expertise, product management, leadership and management, strategic thinking, project management, agile methodologies, data-driven decision-making, business acumen, adaptability, and customer focus. These skills enable effective software development, vision definition, team leadership, alignment with company goals, resource coordination, agile practices, data utilization, business understanding, flexibility, and customer satisfaction

In this role, you will:

• Ship high-quality, scalable, secure, and efficient software.
• Work with the Executive Team to define and implement the product strategy and roadmap based on customer needs, market trends, and business objectives.
• Coordinate with the engineering, sales, and marketing teams to align product development and go-to-market strategies.
• Oversee and guide the work of the Engineers, Product Managers, Product Designers, and QA, ensuring they are effectively managing their products and achieving their KPIs.
• Regularly interact with customers and stakeholders to gather feedback, build relationships, and communicate the product vision and progress.
• Work closely with the Lead Infrastructure Engineer on technical strategy and ensure that the engineering team is aligned with it.
• Collaborate with the product team to understand product requirements and ensure they are translated effectively into technical specifications.
• Manage resources, timelines, and risks related to engineering projects, ensuring deliverables are completed within budget and on schedule.

What We’re Looking For:

• Leadership and Culture: Foster a culture that values speed, ruthless prioritization, transparency, and continuous learning. Inspire and motivate the team to create a collaborative environment where everyone feels valued and professionally fulfilled.
• Technical Strategy and Innovation: Define and implement the technical strategy that aligns with the startup’s mission and objectives. Encourage an environment of innovation and keep up with the latest industry trends and technologies.
• Simplicity and Continuous Delivery: Emphasize simplicity in engineering projects and maintain a continuous delivery model. Ensure the effective use of tools and methodologies for fast, frequent, and reliable releases of high-quality software.
• Communication and Collaboration: Maintain transparency through clear communication about project status, issues, and decisions. Collaborate closely with product management and other departments to align engineering efforts with overall company goals.
• Process Improvement and Technical Excellence: Continually evaluate and refine engineering processes to ensure efficiency and agility. Uphold high standards of technical excellence, including code quality, testing, and security practices.

Skills & Experience Requirements:

• Strong knowledge and experience in software development, engineering principles, and technical architecture are crucial. This includes proficiency in programming languages, frameworks, and software development methodologies, with an extra bonus if you have this work in your own personal work history.
• Product management: Ability to define product vision, roadmap, and strategy, as well as prioritize features, conduct market research, and collaborate with cross-functional teams.
• Strong service-oriented leadership skills, effective communication, and the ability to foster a collaborative and inclusive work environment
• Strategic thinking: Analyzing market trends, identifying opportunities, and making informed decisions to drive business growth.
• Deeply grounded perspective on how to ship software.
• Analyzing user feedback, monitoring key performance indicators, and using data-driven insights to improve products and drive business outcomes.
• Understanding the business aspects of an edtech company, including revenue models, market dynamics, and competitive landscape.
• At least 5 years of experience in a Director-level role overseeing Product and Engineering teams.
• At least 3 years of experience maintaining the same product and seeing choices play out.

For this role, we are only considering candidates who are able to live and work in the  United States.

Salary: $210,000 USD

Benefits

• Cigna health insurance – 100% premium coverage for team members and 50% coverage for dependents
• Dental and Vision coverage – 100% premium coverage for team members and 50% coverage for dependents
• 3% employer-match on 401k
• $50k life insurance / AD&D
• Flexible PTO Plan
• Separate sick leave policy
• Home office reimbursements
• Meaningful DEIB (ersity, equity, inclusivity, and belonging) initiatives with optional employee panel participation
• Every other Friday off after 90 days! 

About Our Interview Process

Because our co-founders have a new baby on the way right around the end of this hiring cycle, we felt it was important to give applicants insight into our best guess as far as timing goes for the various phases of this role, in addition to target start date. Anyone qualified for this position will certainly understand that things can come up that may tweak the timing a bit, but please take a look at this timing outline to ensure this is a timeline that will work for your needs.

Location: US Locations Only

Senior Associate, CRO (Conversion Rate Optimization)

Location: Remote, US

Thirty Madison is looking to add a skilled Senior Associate or CRO to our growing team. Conversion rate optimization is crucial to marketing performance and has the ability to magnify our paid marketing budget. This role will be a key member of the growth marketing team and tasked with optimizing our conversion funnel end-to-end. You must be comfortable in a fast-paced environment, and working cross-functionally across multiple teams.

This person will succeed if they are customer-centric, analytical, detail-oriented, have a strong understanding of the intricacies of the conversion funnel, and dedicated to setting the standard through structured A/B testing. We look for teammates who are curious, kind, and proactive and who will challenge us at every turn asking the tough questions and determined to find the ideal solutions. Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions!

Comp | Perks | Benefits

• The base pay range for this position is $89,600 – $110,000 per year.**
• Competitive Salary + Annual Incentive Plan + Stock Option Package
• Robust and affordable Health, Dental, and Vision plan options
• 401k with a match, commuter benefits, and FSA
• Annual $750 vacation stipend and $500 happiness stipend
• Flexible time off policy
• Career growth opportunities

** Within the range, inidual compensation will be determined through a wide variety of factors including but not limited to education, experience, knowledge, and skills. Please note that the compensation range listed reflects the base salary only, and does not include incentive target, equity, or benefits.

What you get to do every day

• Support the strategy and execution of optimizing the conversion funnel, improving each step of the funnel from landing page to purchase for 30M brands
• Help to plan and implement A/B tests on the conversion funnel to increase conversion rate, revenue, LTV, and retention
• Collaborate to develop a CRO testing roadmap and A/B experimentation framework, execute tests against the roadmap, and report on experiment results
• Analyze and monitor conversion funnel metrics and build key performance indicators reports with large sets of data to identify trends, efficiencies, and opportunities that can help reduce funnel dropoff
• Collaborate with growth team on testing strategy, offers, sales, landing page design, and other growth initiatives
• Help to analyze growth metrics, such as offers and sales, to highlight trends and opportunities
• Work cross-functionally with the growth, design, product, and data teams to ideate and execute new landing page and conversion funnel tests
• Help to manage, build, test, and optimize landing pages for use across all marketing campaigns
• Closely collaborate with both external (agencies) and internal teams (product and design) on testing roadmap and framework

What you bring to the role

• Proven experience helping to manage the conversion funnel (from strategy to execution) and demonstrable experience (bonus points for experience with a high-growth subscription business!)
• Experience growing CVR, revenue, and downstream metrics through A/B testing each step of the conversion funnel
• Have experience developing, structuring, optimizing, analyzing, and reporting on tests
• Believe in a cycle of iterating, testing, implementing – the build, measure, learn feedback loop – and graduating the findings of these tests to our core strategy
• Are customer-centric you understand our customer, from data analysis to market research to customer testing, and represent them in your work
• Are thoughtful about each step of the funnel, using data and design as approaches to drive conversions
• Positive, flexible, detail-oriented, and well organized to thrive in a fast-moving environment and meet challenging deadlines
• Are passionate about data, analysis, and reporting to find efficiencies at a granular level, as well as to take a step back and identify trends and insights to capitalize on
• Proficient in Excel, Google Sheets, and familiar with data visualization tools (Looker, mixpanel etc)
• Experience with platforms like Optimizely, VWO, WordPress, Google Optimize, Hotjar
• HTML, CSS knowledge, Javascript
• Knowledge of SQL bonus

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Thirty Madison we are dedicated to building a erse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates ersity and inclusion.

We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Contact us at [email protected] to request accommodation.

About Thirty Madison

Thirty Madison is a family of specialized healthcare brands devoted to creating exceptional outcomes for all. Each of its specialized brands is focused on a specific ongoing condition, and thoughtfully designed to support the unique needs of its community with personalized treatments and care; with Keeps for men’s hair loss, Cove for migraine, Facet for skin conditions, and NURX for sexual health. With empathy at the heart of its innovation, its proprietary care model empowers hundreds of thousands of people with ongoing conditions with the accessible, effective treatments across a lifetime of care. In just four years, we’ve built a number of brands and are continuing to grow rapidly, recently raised a $140m Series C, and are backed by some of the best healthcare and consumer investors, including HealthQuest Capital, Mousse Partners, Bracket Capital, Polaris Partners, Johnson & Johnson, Maveron, Northzone, among others.

We are honored to become Great Place to Work certified and be included on BuiltIn’s 2021 list of Best Places To Work in New York City, and Best Midsize Companies To Work For. We’ve also been recognized by Forbes’ Best Startup Employers, being named as one of America’s Best Places to Work 2022. This recognition is a true testament to our hardworking team and company culture. As we continue to grow, we pride ourselves on finding passionate iniduals who truly embody our core values and mission each and every day. Learn more at ThirtyMadison.com.

*This employer participates in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the U.S.*

Thirty Madison and COVID-19 Management

Our primary goal since the beginning of the pandemic has been to ensure employee safety. Thirty Madison has and will continue to examine and institute solutions according to the CDC’s recommendations and mandates. We have also rolled out several initiatives to help our team successfully navigate the uncertainty associated with COVID-19, including work-from-home office stipends, medical reimbursements, company-wide Refresh days off, and other resources to support a hybrid work environment. Please reach out to your recruiter for additional questions regarding COVID and our workplace policies.

*Please be aware that there are fraudulent entities who are falsely claiming to be or represent Thirty Madison in order to solicit sensitive personal information or payment. Thirty Madison is not in any way associated with these entities or practices. The safety and integrity of those seeking employment with us is of the utmost importance and we actively work with our legal and security teams to prevent future incidents.

Title: Sr Data Scientist- Media Analytics & Insights

Location: Columbus Ohio United States

There s no better time to be a Citizen! We are growing and looking to add to our Marketing Optimization team.

The Senior Data Scientist will be responsible for supporting a wide range of analytical functions, potentially including but not limited to data intelligence, analytical insights, machine learning, customer analytics, data management, campaign management, process improvement, and the development of statistical models, with the intent to measure and optimize marketing investments, identify new opportunities, enhance the customer experience, and provide strategic direction to stakeholders.

This role will be part of the Media Analytics & Insights team supporting Enterprise Marketing with end-to-end data and analytics solutions for media, including Paid Search, Paid Digital, Television, Radio, Print, Out of Home, and Owned Digital channels. This Senior Data Scientist will report within an Advanced Analytics team to enable collaboration, the sharing of analytical ideas, and the alignment of best practices.

Primary responsibilities include:

• Engage with Marketing, Operations, Business Leaders, and External Partners to drive industry leading innovations across various Bank products
• Streamline business processes and programs and develop models/strategies/insights that can lead to a more optimal performance and budgetary spend
• Research growing market trends and mine data to develop new insights that can guide the strategic direction of the Citizens Bank lines of business
• Document and communicate analytic insights for both technical and non-technical audiences, often within an Agile working structure
• Formulate techniques for quality data collection to ensure adequacy, accuracy, and legitimacy of data.
• Measure, track, and report performance of various Marketing Campaigns. This is not limited but includes reporting on marketing KPIs like Cost per acquisition, conversion rates, click rates, website traffic and social media engagement

Our preference would be to have a chosen candidate with onsite capabilities in one of our corporate headquarters, however we are open to remote employment within the United States for the ideal candidate.

Required Skills/Experience:

• 4+ years of experience in Analytics/Database Marketing/Quantitative Modeling, with experience in Financial Services preferred
• 4+ years of experience in SAS and/or related programming languages
• Strong written and verbal communication skills required with an ability to successfully communicate analytic results, business insights and resulting business implications to non-technical business partners
• Ability to work in a team environment and collaborate with colleagues who have a background in statistics, database development/maintenance, and information technology
• Ability to operate independently, requiring little manager oversight
• Strong programming skills and ability to utilize a variety of data/analytic software languages/tools (e.g., SQL, SAS, R, Python, Splus, etc.)

Education, Certifications and/or Other Professional Credentials:

• Bachelor s Degree in Statistics/Mathematics/Computer Science/Engineering/ Physics required, Master s Degree preferred

Hours and Work Schedule:

• Hours per Week: 40
• Work Schedule: Monday Friday

IT Project Coordinator

Remote 

Federal Civilian

Temporary

Remote

About the Organization

Now is a great time to join Redhorse Corporation. Redhorse specializes in developing and implementing creative strategies and solutions with private, state, and federal customers in the areas of cultural and environmental resources services, climate and energy change, information technology, and intelligence services. We are hiring creative, motivated, and talented people with a passion for doing what’s right, what’s smart, and what works.

Position Description

Redhorse Corporation is looking to hire a highly driven IT project coordinator to support meetings and correspondence and brief preparations for Department of Homeland Security (DHS) data governance and oversight bodies. This includes all DHS Office of the Chief Information Officer Integrated Multi-Domain Enterprise (IMDE) integrated project teams and working groups, IMDE Executive Steering Committee (ESC) and other DHS-level groups that may be identified by the IMDE Project Management Office (PMO). Prior experience working with Agile Scrum/Kanban methodology is required. Note: this is a temporary position to assist with completing a government report.

Duties and Responsibilities:

• Attend, schedule and moderate meetings
• Capture meeting minutes and track action items and tasks
• Collaborate with Project Managers to complete tasks on time
• Collaborates cross-functionally with other departments to work through technical issues
• Conduct business in a professional, competent and ethical manner
• Effectively communicate insight and plans to cross-functional team members and management
• Follow defined processes and procedures
• Handle confidential matters and information professionally
• Apply Agile best practices to commit to quality deliverables
• Monitor deliverable and ensure timely completion of program requirements
• Organize and manage file and portal repository of document artifacts
• Other duties as assigned
• Work well independently and in a team environment
• Work with little supervision and manage time and priorities in a demanding environment

Required Qualifications:

• BA or BS (degree in Science, Technology, Engineering, Math or related field preferred)
• 1+ years of experience preparing operations and procedures manuals to assist management or the government in operating more efficiently and effectively
• 1+ years of experience in requirements teams as part of the Software Development Lifecycle (SDLC) process preferred
• Ability to multitask and stay well organized
• Demonstrate ability to analytically address complex problems, provide solutions, process critical data, establish fact base recommendations, and draw quality conclusions
• Excellent communication (written and oral) and interpersonal skills
• Experience with Agile and/or DoD software development environments preferred
• Personal qualities include good communication and expert technical writing skills, the ability to think abstractly, engage complex adaptive systems and excellent critical thinking
• Strong interpersonal skills in both customer interactions and team interactions and a willingness to interact with customer on a regular basis
• Work well independently and in a team environment
• Work with little supervision and manage time and priorities in a demanding environment
• Plan, elicit, capture, analyze, and validate business, functional, and technical requirements
• Prioritize initiatives based on business needs, program schedule and requirements
• Due to the nature of the government contract requirements and/or clearance requirements, US citizenship is required.
• In addition, candidates must have ability to obtain and maintain a DHS EOD/Public Trust clearance.

Executive Order Requirement:

While currently on HOLD, Redhorse recognizes that we may need to comply with Executive Order 14042 which requires Federal Contractors to ensure all U.S. new hires be fully vaccinated for COVID-19. As required by the Executive Order, Redhorse will work in coordination with applicable contract agencies to consider requests for Reasonable Accommodations.

Redhorse Corporation shall, in its discretion, modify or adjust the position to meet Redhorse’s changing needs.

This job description is not a contract and may be adjusted as deemed appropriate in Redhorse’s sole discretion.

EOE/M/F/Vet/Disabled

Title: Document Support Engineer

Location: Remote – United States

About Us

Founded in 2017, Coalition combines cybersecurity and insurance to help organizations prevent digital risk before it strikes. Coalition’s Active Insurance policies combine traditional coverage with a digital risk assessment and monitoring technology to help small and medium-sized businesses protect themselves in today’s hyper-connected world.

The team at Coalition is made up of cybersecurity and technology experts, as well insurance industry veterans. Our secret sauce is bringing this expertise together to create a world-class organization with a massive technological advantage. Coalition is also backed by leading global insurers like Allianz, Arch Insurance, Lloyd’s of London, Swiss Re and Zurich North America. Today, Coalition is one of the world’s largest commercial insurtech serving over 160,000 customers.

In June 2022, Coalition closed an additional $250 million in Series F Funding to accelerate its rapid growth at a time when many other companies struggled to find funding. This latest funding validated that Coalition is building a long-term business that can deliver profitable growth with a clear strategic advantage.

Coalition has experienced tremendous growth by helping organizations of all sizes solve real-world problems and by remaining true to our founding values of character, humility, responsibility, purpose, authenticity and inclusion. We are proud to have been named among Inc.’s Best Workplaces of 2021 and one of Fast Company’s most innovative companies for 2022.

About the Role

The documents platform team at Coalition is responsible for providing the tools and expertise for creation, storage, and analysis of insurance documents to enable Coalition to turn raw data into actionable intelligence. Support Engineers in this team work closely with software engineers, product managers and production underwriters in building documents for our customers.

As a support engineer, you will develop and support new templates, maintain existing document templates. You will have the opportunity to write production ready code or utilize scripts with the guidance of our software engineers to simplify or improve writing templates. This might also be an opportunity for people transitioning to software engineering to grow your technical skill set and eventually transition to a software engineer.

Responsibilities

• Create, develop and test templates for various documents/endorsements across all our insurance lines
• Maintain all document templates across different development environments
• Improve the templating tools and process in partnership with Software Engineers
• Interface with product managers and business users to develop and create templates

Skills and Qualifications

• Experience in any scripting language
• Some coding experience in Python, Go, or similar languages
• Ability to collaborate with your team in a fast-paced environment
• Excited to learn and grow skills and a strong passion for problem solving

Bonus Points

• Experience with documents, templating and document management
• Experience with Project management

Perks

• 100% medical, dental and vision coverage
• Flexible PTO policy
• Annual home office stipend and WeWork access
• Mental & physical health wellness programs (One Medical, Headspace, Gympass, and more)!
• Competitive compensation and opportunity for advancement
• Coalition’s inidual pay is determined on several factors, including but not limited to, location, level, skills and experience. The US base salary range for this full-time position is $50,000 – $120,000, and your recruiter can share more on target salary for your location during the interview process.

#LI-Remote

Why Coalition?

We’re a highly fulfilling, mission-driven team who is committed to building a more erse and inclusive culture. We want to work with people of all different backgrounds and paths in life, and we trust our team members to take responsibility, share ownership and put in the work, no matter how small the task. We are always looking for collaborative, inquisitive and dedicated iniduals to join #OurCoalition and help us on our mission to solve digital risk.

Recent press releases:

To learn more, check out our featured press releases:

• Coalition Closes $250 Million in Series F Funding, Valuing the Cyber Insurance Provider at $5 Billion
• Coalition Named to Fast Company’s Annual List of of the World’s Most Innovative Companies for 2022
• Coalition Launches Active Insurance, Reaches $650M Run Rate GWP
• Coalition launches tech-powered executive risks products with personalized risk assessment for all US small-businesses

Coalition’s very foundation is built on respecting and encouraging ersity and inclusion across the organization. Coalition is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an inidual with a disability, or other applicable legally protected characteristics.

Senior Manager, People Operations and HRIS

Professionals Remote, Remote, US Requisition ID: 1407

Salary Range:

$104,938.00 To 157,386.00 Annually

About Tides!

Tides is a nonprofit and philanthropic organization dedicated to advancing social justice. We work across the social sector to shift power to leaders, communities of color, and other historically excluded groups who face systemic barriers. Applying our equity-centered lens and leveraging our vast network of changemakers, we work to strengthen the impact of our partners by offering services like fiscal sponsorship, donor advised funds, impact investing, and grantmaking.

The Role:

The Senior Manager, People Operations and HRIS is responsible for leading and managing the day-to-day tactical HR support and all aspects of HRIS system administration including core HCM applications as well as data connections to various Payroll, Benefits, LMS, IT and 3rd party applications for the People Operations team. The Manager will act as change agent and will provide expertise in the HRIS system for process analysis, system design, data conversation with a focus on end-to-end process and organization impacts. They will act as the liaison between organizational teams, application vendors and IT for guidance on system integrations, and regular troubleshooting.

The Manager will be responsible for translating business and functional requirements to effective system design recommendations, system/data analysis and leading or participating in testing and deployment activities across various HR/Payroll system functions. This role will drive impact and foster a culture that is grounded in Justice, Equity, Inclusion & Diversity (JEDI) and Tides core values – Respect, Accountability, Creativity, Equity and Empowerment.

What you will do:

• Serve as the subject matter expert and lead the optimization of the HRIS system implementation in partnerships with various organization stakeholders and technology teams.
• Serve as a subject matter expert for optimizing the HRIS system for design, configuration, operation, and day to day administration.
• Implement and administer HR programs to deliver best people practices and a successful employee experience across the organization.
• Act as a change agent to identify process improvements, review and update current people processes to ensure they adhere to relevant local laws, are best practice, robust and meet business needs.
• Drive discipline throughout the organization’s HRIS and business processes to ensure a consistent and repeatable experience for staff and stakeholders.
• Own the delivery, documentation, and effectiveness of core people operations and processes, systems of record, and communication protocols with other functions such as Finance, Payroll, Legal, and Comms.
• Review and update, people operations documentation manuals and checklists to include process flows and ensure that these processes and those within the employee handbook are aligned.
• Manage all security role configurations and assignments for all HRIS system users and maintain security group policies.
• Identify and continually monitor opportunities for automation and reduction of manual processes and partner with teams across the organization on implementation of solutions.
• Work collaboratively with HR and other teams to troubleshoot, research, and escalate issues as necessary ensuring that users are updated on the status and addressing issues timely.
• Identify and mitigate security design risks to ensure HRIS system security role assignments and processes meet SOX control requirements.
• Lead design and implementation of HRIS system interfaces, error handling and custom process builds.
• Work with HRBPs and other key stakeholders to understand the strategic focus in their business areas and ensure the People operations is aligned accordingly. Lead and or participate in system related aspects of special projects/annual activities in partnership with other HR business partners (Performance Management Process, Annual Benefit enrollment process, etc.)
• Provide guidance on reporting strategy including continuous enhancement of reporting capabilities. Work with key stakeholders across the organization, to focus on developing and maintaining substantial analytics to help drive business decisions. Create reports, resources, dashboards, and training for People, Payroll, Recruiting team and partner organizations. Provide guidance and training for all HRIS users on HRIS operations, processes, and procedures.
• Prepare for and respond to internal and external audit requests by maintaining data integrity and data retrieval protocols.

Team Management

• Supervise and manage the day to day of People operations team members.
• Define clear objectives for team members, provide informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process to identify and develop talent. Exhibit strong management skills to ensure and promote development of the team through coaching, training, and leadership.

What you will bring:

• Knowledge of state and federal laws governing HR/Payroll common practices and compliance protocols strongly preferred.
• Expertise in the full software stack of the HRIS system, and/or other associated platforms strongly preferred.
• Able to translate business objectives and unmet needs into a clear vision and roadmap, with rigorous requirements and support the execution of that vision.
• Strong cross functional partner – able to work with stakeholders across the business, bridging the gap between technical and non -technical professionals.
• Ability to work with organization stakeholders on challenging and complex business problems in a fast-paced, rapidly growing organization.
• Ability to deal with ambiguity, vagueness, and complexity. Highly autonomous and emotionally intelligent.
• Customer service oriented with a passion for helping others solve problems by seeking out solutions and anticipating needs; self-starter who acts ahead of direct guidance in a fast-past environment.
• A problem-solver – eager to optimize projects and processes for overall business operational efficiency.
• Ability to be resourceful, proactive, reliable, trustworthy, and assertive when necessary.
• Attention to detail and a dedication to accuracy, a “No task is too small” mentality.
• Strong analytical skills, troubleshooting and problem-solving capabilities and strong written and verbal communication.

Education & Experience:

• Bachelor’s degree in management information systems, HR or related discipline or equivalent years of related work experience can be substituted for a college degree.
• 7+ years demonstrated experience leading People/HR operations and/ or supporting HRIS implementations with complex HR and Payroll systems in partnership with various organization stakeholders.
• 4+ years’ experience leveraging reporting and analytics tools and techniques for HR, Payroll for large, complex organizations from multiple systems and sources preferred.
• Expertise in functional modules of HRIS systems (e.g., Core HCM, Recruiting, Compensation, Talent Management, Benefits, Absence Management, Time Tracking and Security)
• Experience using MS Office Suite to manipulate data, validate and visually represent information for presentations.
• Strong experience with process and project management including exercising good judgment in methods, techniques, and evaluation criteria for obtaining results with teams through direct and indirect management.
• Experience managing a team.

Life at Tides

Working at Tides connects you with world-class teammates, enduring relationships, and an inspired sense of purpose – while our employee benefits support our team’s talent and well-being. This is an exciting time to join Tides. In the past, Tides staff have worked predominantly from our offices in San Francisco and New York. Today, our hybrid work model supports staff with remote work from anywhere in the United States.

Salary Range

Tides is committed to providing a competitive compensation package. The starting salary for this role ranges from $104,938 to $157,386 based on geographic location, years of experience, and ensuring pay equity within the organization. The recruiting team is committed to sharing more details regarding compensation based on the candidate’s experience and location during the interview process. Tides offers a generous benefits package including: comprehensive medical, dental and vision insurance, paid time off, life and disability insurances, retirement plan, educational assistance, confidential counseling and life balance resources designed to support the passion, commitment and energy that is vital to our team members.

Important Information

Any Tides Network employee who wishes to use the office or travel to the office must be fully vaccinated for Covid-19 and boosted. You are required to submit proof of vaccination to the Human Resources Department at least 2 days before your first visit to the office. Employees who do not have vaccination information on file will not be permitted in the building.y.

Equal Employment Opportunity

Tides is an equal opportunity employer. We strongly encourage applications from women, people of color, and bilingual and bicultural iniduals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions. Also pursuant to the San Francisco Fair Chance Ordinance, we encourage and will consider for employment qualified applicants with arrest and conviction records.

Applicants with Disabilities

Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. If you seek an accommodation, please advise in writing at the time you apply.

Cryptography Researcher

at Nethermind

Remote

What are we all about?

We are a team of world class builders and researchers with expertise across several domains: Ethereum Protocol Engineering, Layer-2, Decentralized Finance (DeFi), Miner Extractable Value (MEV), Smart Contract Development, Security Auditing and Formal Verification.

Working to solve some of the most challenging problems in the blockchain space, we frequently collaborate with renowned companies, such as Ethereum Foundation, StarkWare, Gnosis Chain, Aave, Flashbots, xDai, Open Zeppelin, Forta Protocol, Energy Web, POA Network and many more.

We actively contribute to Ethereum core development, EIP’s and network upgrades together with the Ethereum Foundation, and other client teams.

Today, there are nearly 200 of us working remotely from over 45+ countries.

You can view all our open positions here: https://jobs.nethermind.io/

Are you the one?

An ideal candidate is a trained cryptographer with publications on top cryptography, security or blockchain venues. Such candidates should be able to work in a distributed research team, express their research ideas clearly, and know how to formally argue their findings e.g., by writing security proofs. We appreciate candidates that are not afraid of voicing their opinions and motivate them or ask for explanations of concepts they are not familiar with.

Responsibilities:

As a cryptography researcher, you will participate in cryptographic research on topics such as, for example:

• Zero-knowledge proofs, esp. zkSNARKs, zkSTARKs. E.g., we are investigating the concrete security of ZKPs used to secure Ethereum L2.
• Consensus algorithms, esp. accountable consensus algorithms.
• zkRollups sequencer and prover decentralization.
• Distributed Validator Technology.
• Threshold encryption and signatures schemes.

Skills:

• Knowledge of cryptographic primitives, like threshold signatures, zero-knowledge proofs
• Familiarity with Ethereum and its ecosystem
• Ability to express thoughts precisely

Nice to have:

• Knowledge about distributed systems and consensus algorithms

Title: Enterprise Support Specialist

Location: Remote, USA

At Bluebeam, we empower people to advance the way the world is built. We create smart software solutions that make construction sites more efficient, connected, and safe and improve the lives of design and construction professionals everywhere.

Bluebeam has an incredible technical services team and awesome customers who love working with us and using products and services!

If you are an experienced technical support professional who loves solving problems and teaching people new things, we’d love to train you to be a part of our high-performing Enterprise Support team as an Enterprise Support Specialist. This is a fun, fast-paced and challenging environment with opportunities for growth and development.

Expectations of an Enterprise Support Specialist

On the Enterprise Support Team, you’ll be on the front lines assisting our enterprise customers with Bluebeam products, both in how to use the software as well as troubleshooting technical issues. We are not a call center! We want our customers to recognize that another intelligent person is on the other end of the phone or email working to understand their workflow and helping them utilize our tools to do what they do better and more efficiently.

• Serve as front line contact for our enterprise customers by answering emails, phone calls, and remote sessions
• Participate in our Follow the Sun Support Model with our Global Support teams
• Responsible for handling all assigned case work within the designated case priority time frame
  • Triage assigned and reopened emails continuously throughout the day to ensure SLAs and high priority issues are being appropriately handled
• Take ownership of an issue and drive it to resolution
• Deep e into complex technical issues as an SME (Subject Matter Expert)
• Tackle and lead challenging customer conversations
• Be a team player that actively participates in group discussions and offers good and consistent advice
• Willing to create and deliver training for internal teams and possibly present at XCON, our annual customer conference
• Expected to be an example for our front line technical support teams in communications, dedication, and ownership of issues and projects
• Willing to help train and mentor our front line technical support team
• Seek immediate assistance from a Sr. Enterprise Specialist, Lead, or Manager on any issue that is not readily understood, quickly resolvable, or requires escalation
• Participate in pilots, extra duties, on-site customer visits, and workflow discussions
• Keep yourself up to speed on new technologies, actively participate in continuing education through LinkedIn Learning and PluralSight
• Participate in creating and updating internal and external documentation and resources
• Be on a rotational on-call schedule for customer support via PagerDuty after hours, weekends, and holidays to manage Customer SLAs
• When working with Enterprise customers:
  • Schedule, Conduct, and Lead customer meetings or internal meetings with Account Managers, Customer Success Managers, Product Managers, Engineering, etc.
  • Communicate clearly and concisely to achieve desired results
  • Set appropriate expectations during meetings ensuring all stakeholders are clear on next steps
  • Project manage customer expectations, meetings, communication, and follow up until desired results are achieved
  • Maintain a good working relationship with all internal departments
  • Actively work with Account Managers/Customer Success Managers to gather scope, impact, and customer requirements and communicate those to Product, Engineering, or other teams
  • Utilize Outlook, Slack, and Confluence to communicate to internal stakeholders
  • Be thorough and explicit in communications with customers
  • Set appropriate, enterprise level expectations with customers
  • Be able to work cross departmentally to gather information to resolve a case
  • Use Project Management style skills to keep track of customer related issues
  • Can be assigned as POC for specific customers to manage their list of inquiries and issues
  • Seek assistance from a Sr. Enterprise Specialist, Lead or Manager if unsure about internal or external communications or expectations

Desired Qualifications and Experience

• 4-6 years of technical support
• Windows Server administration and troubleshooting
• SQL and SQL server tools
• Networking concepts/troubleshooting. Able to competently utilize network monitoring tools, firewalls, and network security tools
• Windows application installation, deployment, and MSI troubleshooting
• Windows Event Viewer and log file analysis
• Active Directory, IIS Web Servers, Windows Registry, SMTP servers
• Building, testing, and maintaining server environments
• Diagnose root cause of customer issues and provide IT departments with resolutions + best practices to address the issue. This may be related to the customers server, network, security, or other environmental configurations.
• Digital Signatures and Windows Certificates
• Document Management Systems (SharePoint, ProjectWise)
• Virtual Environment (Citrix, Hypervisor)
• SAAS and Subscription Licensing Models

Team and Customer Expectations (These are the skills that differentiate Enterprise Support. Being on the Enterprise team is a commitment and we need to be able to depend on each other)

• Expected to be logged on remotely and ready to work at 8AM sharp
• Working with Enterprise clients is more than just technical support, it’s a journey and a partnership. The Enterprise Support team needs to build relationships with Enterprise clients and their Account Managers and Customer Success Managers.
• Willing to work extra hours when needed to get the job done
  • As salary, we get paid to get a job done as opposed to do a job

If you think we just described you, and you’re interested in joining our team, please provide the following:

• Your resume
• Your Cover Letter

Please share with us why you’d be a great fit this position. We’d love to hear about a time when you solved an intriguing technical problem for someone other than yourself. Briefly describe the situation, your problem-solving approach, and the final resolution. Impeccable writing skills are essential to all we do, and we weigh cover letters heavily. We love a cover letter that shows us your personality, but don’t stress if you’re not a comedian. Just be yourself. We’re mostly interested in learning who you are, what you love to do, and why you’d love to do it here with us.

About Bluebeam

The construction industry is adopting new technology at a feverish pace. Tablets and cell phones are replacing paper blueprints, drones are surveying jobsites in 3D, and cloud collaboration is changing the way teams work together. Bluebeam plays a crucial role in this transformation. The key to our success is a customer-focused approach to product development: we work with the industry to create solutions for the industry. Today, over 2 million people throughout the world use Bluebeam. In the US, we’re a critical partner for the majority of top AEC firms, and rapidly expanding our presence globally, with offices in Sweden, Germany and the UK.

Come design and build your future with us!

Bluebeam is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Base pay offered will depend upon qualifications and other operational considerations. Base pay is one part of Bluebeam’s Total Rewards program, which seeks to compensate and recognize employees for their work. Most sales positions are eligible for commission under the terms of an applicable commission plan, while most non-sales position are eligible for a bonus under the terms of an applicable bonus plan. Additionally, Bluebeam provides best in class benefits, with 100% employee covered health and welfare benefits and paid time off. Bluebeam is a growing company with many opportunities. If this role and/or pay range is not an exact fit, we still encourage you to apply.

The base pay range for this position is $63,100 – $78,700

Title: Senior Project Manager – Data & Analytics

Location: Remote

Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3Cloud might just be for you!

At 3Cloud, we hire people who aren’t afraid to experiment or fail. We hire people who are willing to give direct and candid feedback to their managers, leaders, and team members. We hire people who jump at those opportunities because they care about our collective growth and success. We hire people who challenge and hold each other accountable for living 3Cloud’s core values because they know that it will result in amazing experiences and solutions for our clients and each other.

This role has a travel potential of up to 30%.

Responsibilities

• Manage leading edge technology teams through the client engagement process – driving timelines, prioritizing tasks, and removing barriers
• Plan, initiate and execute complex and/or multiple Data and Analytics projects
• Manage project schedules and budgets to a high degree of accuracy
• Support project leadership in management of project scope and changes
• Contribute to pre-sales processes and activities
• Assist in defining and driving client experience and engagement processes at 3Cloud
• Incorporate risk mitigation strategies and contingencies plan
• Project schedule development, formal status reporting, communications planning and management using various tools to support waterfall and/or agile methodologies
• Understand client’s need to properly assess parallel change projects that may cause change saturation, and develop strategy to minimize the risk

Requirements

• Minimum of 5 years of IT Data and Analytics experience and proven track record of handling multiple projects concurrently with successful project delivery results
• Agile framework delivery experience (Scrum, extreme programming, Kanban, Crystal, Safe, etc.) is a must and/or Waterfall methodology experience
• Project budget management experience
• Jira and Azure DevOps experience
• Bachelor’s degree preferred
• Excellent communication skills: you are articulate, straightforward, thoughtful, and consistent with strong interpersonal and mentoring skills
• Strong attention to details, with strong analytical skills
• A passion for using technology to solve problems
• A natural inclination for building and fostering relationships with clients and project teams
• A love for problem-solving – you can prioritize tasks, manage time effectively and can guide a team through the issue resolution process
• A knack for teamwork you are most effective in a closely collaborative environment
• Ability to Balance the art and science of change management and project management to scale and leverage techniques to build a strong, cohesive, and effective team to maximize ROI on project investments

In addition, while it’s not required, we’d love it if you had:

• Any kind of exposure to organizations managing large Data and Analytics projects including Azure Analytics Services, data strategy, machine learning/AI, data science, reporting and visualization (we focus on Microsoft, but your experience does not have to be there)
• Cloud solution experience is a plus
• Experience working in the Microsoft technology ecosystem

3Cloud Total Rewards Highlights Include:

• Flexible work location with a virtual first approach to work!
• 401(K) with match up to 50% of your 6% contributions of eligible pay
• Generous PTO providing a minimum of 15 days in addition to 9 paid company holidays and 2 floating personal days
• Three medical plan options to allow you the choice to elect what works best for you!
• Option for vision and dental coverage
• 100% employer premium coverage for STD and LTD
• Paid leave for birth parents and non-birth parents
• Option for FSA, HSA, HRA and Dependent Care
• $67.00 monthly tech and home office allowance
• Utilization and/or discretionary bonus eligibility based on role
• Robust Employee Assistance Program to help with everyday challenges

3Cloud offers competitive compensation. In addition to base pay employees are eligible to receive an annual discretionary/utilization bonus. If you are hired at 3Cloud your final base salary is based on factors such as skills, education, experience and/or geographic location. Please keep in mind that the range mentioned above includes the full base salary range for the role. It is not typical for offers to be made at or near the top of the range.

Base Salary Range

USD

Don’t meet every single requirement? At 3Cloud we are dedicated to building a erse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.

At this time, we cannot sponsor applicants for work visas.

Title: Technical Writer

Location: US-Remote

C: 7.94

POSITION TYPE: Full-time

Company Overview

GovCIO is a team of transformers–people who are passionate about transforming government I.T. We believe in making a difference by developing digital strategies and delivering the technology-related innovation that improves governmental operations each day.

But we can’t do it alone. We welcome and nurture an inclusive and ersified work culture. Because different backgrounds, experiences, abilities, and perspectives make us better decision-makers, problem solvers, and creators. We’re changing the face of I.T. – from our erse staff to the end-products we develop. And we’re excited to expand our team. Are you ready to be a transformer?

Responsibilities

A Senior Technical Writer/Editor must have experience in editing narrative and graphic products to identify and correct grammatical formatting and logic errors and to identify logical inconsistencies that will require author attention. Must have experience in the application a variety of word processing, spreadsheet, graphics, and scheduling tools. Must have experience in meeting with authors and other team representatives to review documents, compile inputs/corrections, resolve incompatible comments, and provide final publishable documentation. Must have experience in explaining in simple language scientific and technical ideas that are difficult for the average reader to understand.

• Translates complex data into user-friendly text for print and electronic publications, such as technical journals, user and training manuals, government proposals, websites and podcasts.
• Gathers information through research, statistical reports and interviews with technical staff.
• Assists in preparing material for technical business presentations.
• Selects or recommends use of layouts, graphics, drawings, tables, exhibits, illustrations, charts, or storyboards to amplify or clarify publications objectives.

Qualifications

• Bachelor’s with 5 years of relevant experience.
• substitute 8 years (commensurate experience)

Equal Opportunity Employer

GovCIO is a team of transformers — people who are passionate about transforming government I.T. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can’t do it alone. We need great people to help us do great things – for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this missoin. Are you ready to be transformer?

GovCIO is a team of professionals who want to make a difference. And that can only happen with a erse, happy, and cared-for team. So, we prioritize your well-being, equity for all and look for ways to make work a better place for each of us every day.

We are an Equal Opportunity Employer.

All qualified applicants receive consideration for employment without regard to race, ethnicity, religious affiliation, gender, gender identity or expression, sexual orientation, national origin, or disability status. EOE AA M/ F/Vet/Disabled

Compensation Range (In compliance with Colorado’s Equal Pay for Equal Work Act for remote or positions located in CO)

$75,000-$95,000

Manager, Data Team

Location: Remote (GMT -8 to GMT -4)

Teaching kids to think critically and communicate effectively has never been more important, and NoRedInk helps students become better writers in more than 60% of U.S. school districts. We’re looking for a Manager for our Data Team to oversee the team responsible for projects analyzing growth experiments, business metrics, and supporting our efforts to incorporate AI into our product.

In this role, you will:

• Provide your direct reports with mentorship and guidance, looking after their career growth, morale, job satisfaction, and productivity.
• Implement analytics solutions leveraging data warehouse & analytics tools like Snowflake & Sigma
• Work with our product team to incorporate AI into our product while assisting in model selection, use, development, refinement and tuning
• Conduct regular one-one-ones with your reports, providing them a space to voice their needs, aspirations, concerns, and questions
• Foster employee performance and growth, conducting mid-year and end-of-year reviews and helping your reports set and progress toward their personal and professional goals.
• Participate as a member of the management team, continually improving the company as a whole while simultaneously learning and growing as leaders.

About You:

• 2+ years of experience as a team lead or manager who loves helping others grow and develop while maintaining a focus on project delivery and business outcomes
• You have experience analyzing data using analysis tools and languages commonly used with data
• You have a servant-leader mindset, empowering team members by removing obstacles and helping them grow through coaching and mentorship
• You’ll enjoy working with a team spanning US-Pacific to US-East time
• Familiarity with AI/ML models, including work with NLP and deep learning. Must be familiar with these tools in Python

Bonus:

• Data Science background with direct experience building and training machine-learning based predictive models and a degree or equivalent experience in statistics, mathematics, analytics, or any related quantitative field

What NoRedInk Offers:

• A competitive salary and equity package in a high-growth, well-funded startup with massive traction
• Excellent health, vision, and dental benefits (U.S. Only)
• A remote-first culture that allows for flexible hours (We were big on remote before COVID!)
• A relaxed and flexible PTO policy and paid parental leave
• 401(k) (U.S. Only)
• LinkedIn Learning subscription with unlimited access to thousands of expert-led online courses
• Team retreats and events to connect with fun, talented coworkers
• Consistent modeling of our company’s core values
• The ability to help millions of students and teachers and address a critical societal need

About NoRedInk:

Compensation at NoRedInk is robust and includes a full range of benefits, unlimited PTO, monthly co-working stipends, an initial home-office set up stipend, and generous equity. Our salary ranges are based on factors such as expectations as laid out in the job description, location-specific market data, internal parity, and the experience and skills of inidual candidates. Therefore, the compensation range is $165K – 200K and accounts for a variety of locations and skills/experience. Please know that if you are invited to speak with a recruiter at NoRedInk, they will have an open discussion about compensation during your first call to ensure alignment.

Website Optimization Specialist

Location: US National

Remote, US

Bloomerang combines the best tools, resources, and people to provide a world-class experience for tens of thousands of nonprofits, allowing them to raise more money and do more good in the world. Our powerful software and stellar customer service have made us one of the highest rated fundraising/donor CRM on the market.

In addition to creating thriving nonprofits, we’re also in the business of creating thriving employees. At Bloomerang, you’ll be a part of a mission-driven culture built on the core values of Empathy, Unity, and Transparency. We know the key to our success is our people, and we’re proud to be home to some of the most innovative and skilled employees in the workforce today.

The Role

We are seeking a highly motivated and detail-oriented Optimization Specialist, Website Marketing to join our team. The ideal candidate will assist with analyzing website performance, making recommendations, and administering strategies to improve website conversion rates. The Optimization Specialist reporting to and working closely with the Sr. Manager of Website Marketing to execute A/B tests and SEO strategies, track website metrics, and implement best practices for conversion rate optimization.

What You Will Do

• Analyze website data and metrics to identify opportunities for website optimization
• Execute A/B tests and analyze results to improve website performance
• Collaborate with cross-functional teams including marketing, design, revenue operations, business development, and sales to implement website optimizations
• Develop and publish website content in accordance with current SEO standards
• Assist in the implementation of various website and content migration projects
• Monitor website traffic and user behavior to identify areas for improvement.
• Conduct quality assurance testing to ensure website changes are working as intended
• Continuously monitor and optimize website load times for optimal performance
• Assist with other web optimization-related tasks as assigned

What You Need to Succeed

• 2-3 years of experience in website optimization, A/B testing, or related field
• Experience with SEO best practices, keyword research, and analytics tools
• Strong knowledge of HTML
• Knowledge of WordPress and its core features or similar CMS
• Familiarity with website optimization best practices and techniques
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Attention to detail and ability to manage multiple tasks simultaneously

Benefits

Health + Wellness

You’ll have access to generous health, vision, and dental insurance options, as well as a free subscription to Bright, a wellness platform that offers live and on-demand fitness, meditation, mindfulness, and nutrition classes.

Time Off

You’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer Days, 12 paid holidays, as well as paid parental leave.

401k

You’ll receive a 401k match to help invest in your future.

Equipment

Everything you need to be successful, shipped right to your door.

Compensation

The salary range for this position is: $61,000 – $82,000. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws.

Location

This is a permanent, full-time, fully remote position. Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time.

Technical Support Specialist

• Employees can work remotely
• Full-time

Company Description

Renaissance is a leading provider of assessment technology to primary and secondary schools. Renaissance products promote success amongst students of all ages and abilities through personalised assessment and practice in reading and maths.

Our software helps to enhance literacy and numeracy skills, support differentiated instruction, and personalise learning to optimise student development. Immediate feedback and detailed reporting equip teachers with the information needed to monitor progress and measure growth. In the UK and Ireland, almost 6,000 schools and more than 1.4 million students use Renaissance products. Worldwide, we support over 18 million students, operating in 96 countries.

Job Description

This job entails assisting internal representatives and customers on Renaissance software issues and working with Engineering to document and address issues. Remote – shift will be 8:30 – 4:30 GMT/BST (2:00PM – 11:00PM GMT/BST during training).

In this role, you will:

• Exhibit leadership skills and serve as a role model to all support representatives.
• Utilise your in-depth product knowledge and exceptional problem-solving skills.
• Respond to escalated support incidents and high-priority cases from management quickly and accurately.
• Research, test, and log clear and complete defects for issues reported by customers or found internally.
• Interact with Engineering, Product Development, and other teams to assist in bringing unresolved, escalated issues to resolution.

Qualifications

• Three years of experience as a Support representative.
• The ability to get along well with others and collaborate effectively as you work towards a common goal.
• An understanding of software file structure and the ability to analyze and interpret databases.
• A demonstrated ability to learn complex querying software.
• Proficiency with operating systems and devices supported for use with Renaissance software.

Additional Information

We offer a wide range of benefits including:

• 25 days’ annual leave per year
• Extra day off for your birthday
• Company pension scheme, 3% employee and 8% employer
• Private Medical and Dental insurance
• Life assurance up to 4 times of your basic salary
• Income protection scheme
• Employee assistance program
• Up to 2 paid volunteer days per year

In addition to these formal benefits, we also have social events throughout the year. These include our summer party and Christmas drinks.

At Renaissance our mission is: To accelerate learning for all children and adults of all ability levels and ethnic and social backgrounds, worldwide’.

Many of us choose to work at Renaissance because we are driven by this mission. Inherent in a mission that strives to serve all children and adults’ who represent all ability levelsand backgrounds’ is the need to recognise the importance of Diversity, Equity and Inclusion (DEI) in our culture, in our work, and in our products.

All your information will be kept confidential according to EEO guidelines. Please note that we can only consider applicants who already hold a full UK work permit.

Title: Information Security Engineer I

Location: Remote – US

It’s about more than the right fit. We’re looking for the right connection.

At Nextiva, it’s our team members that make Nextiva a great place to work. Nexties are smart, driven, and the best in class at what they do. We’re changing the game in the software industry with the first of its kind, conversation-centric work hub that unifies team collaboration, customer management & engagement in ONE single application.

Since its founding in 2008, more than 100,000 companies rely on Nextiva for customer and team communication. We believe in the power of strong connections; connections to our customers with our signature Amazing Service , our products and services, and most importantly, each other.

Build Amazing – Deliver Amazing – Live Amazing – Be Amazing

The Information Security Engineer is responsible for implementation, operation, monitoring and administration of a variety of tools and processes to protect company information in accordance with the Information Security Program and related policies. The engineer conducts Incident Response and investigates and assesses threats and responds to enterprise security events and incidents. The engineer performs vulnerability assessments and supports mitigation efforts across the organization, supports penetration testing, and supports internal and external audit.

Key Responsibilities:

• Establish and maintain strong working relationships with the departments involved with information security (Operations, Development, IT, Legal, Human Resources, and others)
• Participate in the development of Information Security Program policies, processes, procedures, standards, guidelines, and the training of staff.
• Recommend and implement improvements to the effectiveness of the Information Security Program.
• Provide direction to employees according to established policies and management guidelines for system, application and network security.
• Operate, manage, monitor and improve technical security controls across the enterprise, including AV, IDS, vulnerability scanning, WAF, code scanning, web proxies, encryption and audit log monitoring.
• Perform periodic internal security reviews and risk assessments; support internal and external information security audits.
• Manage vulnerability assessment and testing tools to identify security vulnerabilities and weaknesses and ensure consistency and compliance with established standards and security policies.
• Implement custom WAF rules and policies in security tools to mitigate threats and reduce risk. Review reports for anomalies. Take appropriate action to address alerts and report findings.
• Respond to security incidents, conduct root cause analysis of incidents, recommend corrective actions and ensure corrective action completion.
• Document information security monitoring, scanning and testing procedures.
• Keep up to date with the security field, including emerging vulnerabilities.
• Perform other duties to support the technical and operational security of the organization as required.

Qualifications:

Includes required, preferred and percentage of travel, if applicable

• Bachelor’s degree in an IT related field or equivalent experience and 1-3 years of experience in working in IT security, IT systems or network engineering, software development, QA, or a related role.
• Desired certifications one or more of the following: CISSP (Certified Information Systems Security Professional), Certified Information Security Manager (CISM), SSCP (Systems Security Certified Practitioner), CCSP (Certified Cloud Security Professional) or CompTIA Security+.
• Working knowledge of, and experience in, desktop and server environments, including Mac, Windows, and Linux operating systems.
• Experience with IT technologies related to security, including Active Directory Group Policies, LDAP, SSO, SSL, encryption and hashing algorithms, and key management practices.
• Flexibility to work off-hours to support global project teams and maintenance windows.
• Ability to support 24×7 on-call for incident response on a rotating basis.
• Other desired experience:
  • Familiarity with GDPR, CCPA, HIPAA or PCI privacy and security requirements and ISO 27001, SOC 2, NIST or CIS 20 frameworks.
  • General knowledge of security implications of threats and vulnerabilities related to networks, servers, operating systems, applications, and databases.
  • Experience conducting security assessments, technology reviews and application requirements analysis from a security design perspective.
  • Experience developing software, scripting and using SQL queries to automate controls, processes and reporting.
  • Experience using SIEM and log management tools.

Competencies:

• Strong analytical problem-solving skills and attention to detail.
• Organization, Time Management & Prioritization – Self-starter that focuses on key priorities; plans, organizes, schedules and executes tasks and projects in an efficient and productive manner.
• Ability to form productive relationships across the organization to accomplish information security objectives.
• Ability and willingness to learn all aspects of the information security field.
• Professional verbal and written communication skills in English.
• Expresses ideas using clear, effective and efficient language. Listens patiently and attentively. Adapts to the purpose of communication with appropriate style, substance, detail, confidence and channel. Possess the ability to manage multiple channels of communication simultaneously, phone, email, tickets, and chat.
• Able to assess, document, and prioritize identified security flaws and vulnerabilities based on risk.

Typical Office Environment: Requires extensive sitting with periodic standing and walking. May be required to lift up to 35 pounds unassisted. May be required to lift over 35 pounds using assistive device and/or team lift. Requires significant use of personal computer, phone and general office equipment. Needs adequate visual acuity, ability to grasp and handle objects. Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $68,000 – $107,000.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!

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To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog.

In 2022, Nextiva has been recognized by Comparably as the Best Place to Work’ in the following categories: Best Company Leadership, Best CEO for Women, Best Global Culture, and Best Places to Work in Phoenix.

Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion, Comparably’s Best CEO 2021, Best Company Culture 2021 and 2018, Best Company Compensation 2022, 2021 and 2019, and Glassdoor’s 2020 Best Places to Work.

Nextiva is an equal opportunity employer. We celebrate ersity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS.

#LI-REMOTE #LI-MS1

Title: Staff Software Engineer, Database Infrastructure

Location: Remote

Patreon is the best place for creators to build memberships by providing exclusive access to their work and a deeper connection with their communities. We’re building a content and community platform where creators can engage directly with their fans and monetize their creativity, while maintaining full ownership over the work they make and the communities they create.

We’re leaders in the membership space with 250,000+ active creators and over $3.5 billion paid directly to creators on our platform. Our team is building tools to optimize the creator-to-fan relationship, including native video, enhanced podcasting features, improved creation tools, and new community experiences. We’re continuing to invest heavily in building the most talented team in the Creator Economy and are looking for a Staff Software Engineer – Database Infrastructure to support our mission.

About the Role

At Patreon, we deal with some of the most sensitive data such as patrons’ payment methods, creators’ financial information to process payouts, along with several other bits of personal information from patrons and creators alike. We process over a billion dollars annually. Our security team takes on the responsibility of protecting and safeguarding this data, and making sure these transactions proceed without being tampered with.

We are looking for an engineer to act as the tech lead for our database team. This role allows for remote work.

What you will do:

• Design, architect, and implement Patreon’s next generation relational database strategy to support high availability, low latency, and scalability of a rapidly growing platform
• Implement self-service database tooling to automate complex tasks such as database provisioning and schema migrations
• Design and implement database tooling for CI/CD environments
• Partner with technical leaders to define data access and caching best practices for Patreon’s core application.
• Partner with cross functional leaders across engineering to understand pain points and proactively build a more robust database platform
• Provide architectural, design, and guidance to software development teams to improve application performance when accessing databases
• Build tooling and process to ensure databases are performant and cost efficient
• Respond to and, when appropriate, resolve or escalate database incidents

Skills and experience you possess:

• 6+ years of experience as a Software Engineer or Site Reliability Engineer with a focus on high scale MySQL deployments running in the cloud (preferred AWS)
• Experience with horizontal sharding technologies (preferred Vitess / Planetscale)
• Hands-on experience with Python or similar programming languages
• Working knowledge of cloud native environments and container technologies including Docker and Kubernetes
• You demonstrate high engineering craft and are passionate about being a bar raiser

Who You’ll Work With:

At Patreon, you’ll join a high-performing and highly-empathetic team of people who proudly work on fulfilling our mission of funding the creative class. Our culture of creator-first, thoughtful teammates keeps work creative, stretching, and rewarding.

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

• Put Creators First | They’re the reason we’re here. When creators win, we win.
• Build with Craft | We sign our name to every deliverable, just like the creators we serve.
• Make it Happen | We don’t quit. We learn and deliver.
• Win Together | We grow as iniduals. We win as a team.

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.

Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, unlimited paid time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.

The posted range represents the expected salary range for this job requisition and does not include any other potential components of the compensation package, benefits and perks previously outlined. Ultimately, in determining pay, we’ll consider your experience, leveling, location and other job-related factors.

San Francisco Pay Range

$189,000-$263,500 USD

Title: Senior Analytics Engineer

Location: Anywhere in the U.S. (Remote)

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting and the job description below feels like a fit we really should start talking.

We are looking for a Senior Analytics Engineer with experience building data modeling systems within a modern data stack, supported by intelligent data warehousing and adaptable business intelligence systems, to join our team. At BetterUp we believe data is critical to our success and this role on the Analytics Engineering team will be crucial to this strategy of delivering exceptional data products that will drive key business decisions. If you are passionate about helping people reach their potential, thrive in a fast-paced startup environment where you get to build the future, and love data then this is the role for you.

What you’ll do:

• Architect, build and maintain efficient and reliable data products (dbt models, pipelines, Looker explores, visualizations, etc.) that enable data driven decision making.
• Influence strategy and drive execution of our analytical roadmap delivering self-service business intelligence at scale.
• Provide leadership and mentorship to other engineers fostering collaboration, knowledge sharing and a high bar for quality.
• Improve end users trust and confidence by driving best practices with regards to data discoverability, observability, lineage and stewardship.
• Contribute towards a robust data security strategy protecting sensitive information and content.
• Solve critical business problems through the application of programming, optimization, automation, and analytical skills.

If you have some or all of the following, please apply:

• Minimum 5+ years of relevant experience in data engineering and/or analytics engineering
• Advanced SQL skills with 5+ years of deep experience with Snowflake or similar DB
• Expertise with data modeling and ETL/ELT (DBT preferred, pipeline development a plus)
• Seasoned developer (5+ years) within a modern business intelligence tool (Looker preferred)
• Experience applying software engineering principles (testing, version control, code reviews, CI/CD, etc.) in your working process, to scale analytical development
• Proven track record of working with data teams in a fast-paced, startup environment
• Proven track record of successfully working cross-functionally with both technical and non-technical stakeholders
• Solutions-driven and thrives when given ambiguous, open-ended problems
• Proven success driving projects through implementation to completion, including stakeholder education and onboarding

Obsessed with data protections and privacy (i.e. PII, GDPR, FedRAMP, FIPS, etc.)

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.

• Access to BetterUp coaching; one for you and one for a friend or family member
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year:
  • All federal/statutory holidays observed
  • 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
  • 5 Volunteer Days to give back
  • Learning and Development stipend
  • Company wide Summer & Winter breaks
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building erse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $151,000 $192,000.

If you live in New York, the base salary range for this role is:

$151,000 $192,000 : New York City $151,000 $192,000 : Nassau, Newburgh $151,000 $192,000 : Albany, Buffalo, Rochester, Syracuse

We value your privacy. Your personal data will be processed in accordance with our Privacy Policy. If you have any questions about the privacy of your personal data or your rights with regards to your personal data, please reach out to [email protected]

#LI-Remote

Title: Senior Security Solutions Consultant- Attack Simulation- Remote (Anywhere in the U.S.)

Location: Remote

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.

This role involves being a key figure in promoting GuidePoint Security’s cybersecurity services and products, representing our company at industry events, maintaining stakeholder expectations, providing information to our sales teams, and identifying opportunities for process improvement.

Key Functions

• Advocate for GuidePoint Security cybersecurity services and products, including Penetration Testing as a Service (PTaaS) and Breach and Attack Simulation as a Service (BASaaS).
• Deliver presentations at industry events and conferences on relevant topics.
• Ensure alignment between delivery and sales, without overselling capabilities, capacity, or timelines.
• Equip our sales teams with updated, concise information needed to articulate our offerings to clients.
• Continuously identify and develop process improvements to increase efficiency and minimize delays.

Responsibilities

Sales Enablement & Support

• Develop sales training materials for our Account Executives (AEs), ensuring a clear understanding of our services and products.
• Identify growth opportunities in various regions/accounts and provide support to AEs on pre-sales calls to identify the appropriate services for the client’s needs.

Technical Responsibilities

• Mastery of all PTaaS and BASaaS Test Engine Platforms (TEPs) and participate in vendor meetings to stay updated on technology changes.
• Assist with the development and delivery of training on TEPs within PTaaS/BASaaS.
• Act as a technical liaison between operations and architecture/development within PTaaS/BASaaS.

Client Management

• Respond to and facilitate scope update requests from clients, AEs, and the practices.
• Participate in client meetings and internal kick-off calls as needed, ensuring that client objectives are met.

Process Improvement

• Collaborate with the Professional Services Operations Support (PSOS) team to improve baseline scoping options and facilitate feedback to the Resource Management Office (RMO) to define pre-engagement requirements.

We use Greenhouse Software as our applicant tracking system and Free Busy for HR screen request scheduling. At times, your email may block our communication with you. Please be sure to check your SPAM folder so that you don’t miss updates on your application.

Why GuidePoint?

GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 750 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 3,000 Enterprise-Level customers.

Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.

This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.

Some added perks .

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
• 100% employer-paid medical premiums (employee only $0 deductible and HSA plans) along with 75% employer-paid family contributions
• 100% employer-paid dental premiums (employee only) along with 75% employer-paid family contributions
• 12 corporate holidays and a Flexible Time Off (FTO) program
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months at open enrollment
• Pet Benefit Option

Tier 2 Technical Support Representative

(Remote)

• US – REMOTE
• CUSTOMER SUCCESS & SUPPORT

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

BigCommerce , named a 2022 “Best Place to Work” in Austin, is looking for a Tier 2 Technical Support Representative. The primary responsibility of the Tier 2 Technical Support Representative is to handle complex phone calls and tickets, and to regularly collaborate with our Tier 1 Technical Support Representatives on developing their technical and soft skills. Tier 2’s work directly with our largest Enterprise clients, mustering whatever resources are needed to effectively manage their end to end support experiences.

What You Will Do

• Provide outstanding phone, email, and chat-based support to our Enterprise merchants and Agency Partners.
• Work front line emails, chats, and/or phone calls as needed.
• Develop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand.
• Provide internal support answering questions and assisting with the resolution of issues for all customer-facing teams. (Tier 1 Technical Support, Billing, Sales and Account Management) Communicate with the management team and other internal teams to resolve issues.
• Utilize classroom, video, and self-paced training to stay ahead of product advancements and eCommerce best practices; utilize your knowledge to solve problems efficiently.
• Display high levels of professionalism and recurring interactions with departments inside and outside of the Client Success organization.
• Assist with supervisor callbacks for technical and customer service concerns.

Who You Are

• Minimum 6 months Tier 1 experience (1 year preferred) meeting all department and performance expectations.
• A work ethic that demonstrates dedication to the company, its mission, personal pride, and the team; a desire to work in a culture of excellence.
• Excellent written and verbal communication skills with impeccable attention to detail.
• Exceptional ability to utilize self-service resources (internal tools and documentation, Google-fu, external service portals, Stack Overflow, etc) to find solutions.
• Excellent time management skills.
• Familiarity with BigCommerce API, Stencil Framework, and Developer Documentation.
• Intermediate knowledge of HTML and CSS; basic javascript skills.

Diversity, Equity & Inclusion at BigCommerce

Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.

Technical Writer

US – Remote

Full time

36127-JOB

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Position Summary

The primary function of this position is to write user and service documentation for our sequencing solutions portfolio. As a Technical Writer, you are a highly productive writer and a quick learner. You have an eye for detail and consistency, and exhibit unfailing attention to quality construction. Your strong technical skills and aptitude for organizing complex information enable you to pick up and apply new technologies, science, and standards rapidly and well.

Responsibilities

• Plan, write, and edit technical documentation for a variety of scientific audiences including researchers, bioinformaticians, clinicians, physicians, patients, and internal field staff.
• Collect data by interviewing specialists, researching written material, attending training and demonstrations, using products, and observing users.
• Work efficiently and accurately in current XML-based content development systems, adhering to best practices and departmental standards for terminology, content management, and reuse.
• Release finished documentation and maintain organized records of all materials, drafts, and previous versions.
• Demonstrate strong domain expertise in modern standards for technical writing, online help, content technology, and user experience.
• Quickly learn and apply new tools, processes, and standards.
• Be adaptable and forward thinking in the face of technological and organizational change.
• Partner and engage with stakeholders across teams and regions, working collaboratively to achieve a quality product.

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to inidual responsibilities may occur due to business needs.

Requirements

• Bachelor’s degree is highly preferred.
• 3+ years of experience as a technical writer in a similar or related industry biotech, healthcare, software, hardware.
• Experience writing product user documentation.
• Understanding of the principles and practices of tech writing, content management, and reuse is preferred.
• Experience with MadCap Flare, XML/DITA, or similar authoring systems is preferred.
• Strong organizational and time management skills.
• Proficient in English, attentive to industry standards, and equipped with excellent grammatical and editorial skills.
• Ability to thrive in a very fast-paced environment, and adapt easily to changing project requirements and schedules.
• Ablility to independently manage multiple projects from concept to publication under tight deadlines and changing conditions, while also functioning as a collaborative team member.

The estimated base salary range for the Technical Writer role based in the United States of America is: $65,800 – $98,600. Should the level or location of the role change during the hiring process, the applicable salary range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an inidual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

At Illumina, we strive to foster a erse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to ersity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you require accommodation to complete the application or interview process, please contact [email protected]. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Title: Site Reliability Engineer

Location: Remote

Welcome to Jetty, the financial services platform on a mission to make renting a home more affordable and flexible. We’ve built multiple financial products that benefit both renters and property managers – and we’re just getting started.

As a member of the Platform Engineering team, you are passionate about building performant tech stacks, mitigating failures, enabling development teams, advocating for and implementing tooling to optimize developers path to production. You love to learn, take on challenges, and are empowered in a fast-paced and transparent culture. You’re comfortable finding the right tool or pattern for the job, and advocating for improvements to the way we work.

As a Site Reliability Engineer (SRE), you will possess a strong understanding of software design and how to operate highly reliable and scalable products and services. You will work closely with other Jetty software engineers, product managers, and other stakeholders to ensure that our systems meet our reliability and performance standards. You will use your expertise in software engineering, operations, and automation to proactively detect and mitigate incidents, reduce downtime, and prevent outages. You will also collaborate with other engineers to identify and resolve systemic problems, and to continuously improve the overall reliability of our infrastructure.

What you will do:

• Design and implement reliable and scalable systems using software engineering best practices.
• Develop and deploy automation and monitoring tools to proactively detect and mitigate incidents, and to prevent outages.
• Collaborate with software engineers, product managers, and other stakeholders to ensure that our systems meet our reliability and performance standards.
• Participate in on-call rotations and respond to incidents in a timely and effective manner.
• Conduct post-incident reviews and implement remediation actions to prevent similar incidents from happening in the future.
• Identify and resolve systemic problems that affect the reliability and scalability of our systems.
• Continuously improve the reliability and efficiency of our infrastructure through automation, optimization, and process improvements.
• Participate in capacity planning and performance optimization activities to ensure that our systems are scalable, fault tolerant, resilient, and performant.
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal technology ceremonies, and mentoring other members of the engineering team

Our current toolstack:

• Docker, Terraform, CDK
• Serverless technologies; Lambda, EventBridge, Step-Functions, API Gateway
• Python, Javascript (React.js, Next.js)
• Postgresql, DynamoDB, Redis, Snowflake
• Python-Flask API Servers, Lambdas, Step Functions
• AWS, GitHub, GitHub Actions
• The right tool for the right job. We are not tied to any specific language or framework, but encourage our engineers to explore and learn better ways of building software

The experiences you will bring:

• 2-4 years of experience in cloud native architecture and development
• Advanced understanding of modern source control tools and CI/CD practices
• Advanced understanding of AWS solutions architecture (Certifications recommended)
• Advanced knowledge in building reliable, performant, and robust services
• Intermediate knowledge working Python services ( Golang is a plus )
• Intermediate knowledge in building and scaling distributed, highly available systems
• Intermediate understanding and experience in containerization and container orchestration technologies
• Intermediate knowledge and experience with Infrastructure-as-Code practices and relevant tooling (Terraform or equivalents)
• Intermediate experience with cloud networking methodologies and components; service networking, API Gateway, service-discovery/service-mesh
• Elementary experience with cloud-based security controls and practices
• Elementary experience with networking, Linux systems administration, and common cryptography practices and libraries
• BS in Computer Science or related field, or equivalent experience

About Jetty

At Jetty, we know renting a home can be a financial challenge. That’s why we’re on a mission to make renting accessible to everyone. Jetty offers four financial products designed to help our members every step of the renting process: Jetty Deposit, a low-cost security deposit product that dramatically reduces move-in costs; Jetty Rent, a flexible rent payment program to eliminate pricey late rent fees; Jetty Credit, a credit building service that helps renters build credit just by paying rent; and Jetty Protect, an affordable renters insurance product that provides comprehensive coverage in just a few clicks.

Jetty has raised multiple rounds of venture capital from investors including Khosla Ventures, Ribbit Capital, Citi, Valar, and strategic investors. We’ve built a highly collaborative team working remotely around the country, and we believe in finding the best talent regardless of where they live. To learn more about life at Jetty, visit jetty.com/careers.

Jetty is firmly committed to building a team as erse as our Members. We are proud to provide equal employment opportunities for all candidates regardless of race, ancestry, citizenship, sex, gender identity or expression, religion, sexual orientation, marital status, age, disability, or veteran status.

Benefits & Perks

• Health (with HSA and FSA options), dental, and vision insurance through Aetna & MetLife
• 401(k) retirement savings program
• Optional life and disability coverage
• 20 days of PTO + 12 holidays, Jetty Winter Break,” and flexible sick days
• Generous parental leave policy
• Flexible remote work in any US location (keeping east coast hours)
• Stipends to cover WFH set-up, childcare, phone/internet bill, and optional co-working space

Senior Data Analyst, Operations

at BetterUp

Anywhere in the U.S. (Remote)

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds excitingand the job description below feels like a fitwe really should start talking.

What you’ll do:

• Partner with the Business Systems engineering team to identify areas where we can automate processes and create efficiencies
• Partner with leaders across the business to better understand their processes and how we can measure them
• Lead the development and execution of measuring business processes and developing KPI tracking across the business
• Conduct ad-hoc opportunity sizing analyses that will allow us to understand how automation efforts will impact our financials
• Conduct analytics deep es in specific areas of the business to uncover actionable nuggets the business teams can execute against
• Evangelize data by educating non-technical users on how to self-serve, help them understand what the data is and isn’t saying, and work with them to help them bring your insights into action
• Play an integral role in helping scale the Analytics function at BetterUp.

If you have some or all of the following, please apply:

• 5+ years of experience in complex financial or operations modeling
• Experience programming with SQL, LookML, and Python / R
• Strong Communication Skills – the ability to translate complex findings into simple and explainable recommendations
• Creative Problem Solving – not afraid to question the right way to do things
• Builder Mentality – prefers to create something new rather than maintain something that was previously built
• Curiosity Mindset – Genuinely interested in and excited in uncovering the strong stories that can be told through data

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.

• Access to BetterUp coaching; one for you and one for a friend or family member
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year:
  • All federal/statutory holidays observed
  • 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
  • 5 Volunteer Days to give back
  • Learning and Development stipend
  • Company wide Summer & Winter breaks
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building erse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $121,600 $206,500.

If you live in New York, the base salary range for this role is:

$137,650 $206,500 : New York City $129,550 $194,350 : Nassau, Newburgh $121,600 $182,450 : Albany, Buffalo, Rochester, Syracuse

We value your privacy. Your personal data will be processed in accordance with our Privacy Policy. If you have any questions about the privacy of your personal data or your rights with regards to your personal data, please reach out to [email protected]

Website Analyst | Remote

• United States – Remote OK
• Full-Time

OVERVIEW

We’re making an acquisition of an eCommerce company in the automotive industry and we’re seeking a skilled Website Analyst to enhance their website performance. The current platform is outdated and plagued with numerous challenges, including product data quality issues, website configuration problems, analytics limitations, and overall performance concerns. You’ll have a crucial role in this transformation. You’ll be responsible for ing into their platform, learning the ins and outs, and meticulously cleaning up the product data. Eventually, you’ll take the lead in a project to launch a brand-new website on a modern and optimized platform. Join us!

ABOUT HUMANCENTRIC AND THE NEW COMPANY

HumanCentric, founded in 2015, is a rapidly growing eCommerce brand. We’ve designed and launched more than 100 products that help our customers optimize their businesses and home offices to create a well-designed and comfortable space for both work and play.

As we’ve grown HumanCentric, we’ve developed especially strong capabilities in the areas of finance, supply chain, and technology. We plan to leverage these capabilities by growth through acquisition.

In line with these expansion plans, we are acquiring a multimillion-dollar automotive eCommerce retailer specializing in vintage and muscle car parts and accessories. You’ll be part of the first new hires at the acquired company and will collaborate with HumanCentric team members to build an optimized website.

While the HumanCentric team is fully remote, the new company is mostly in-office. This position is remote, but some occasional travel may be required during the first few months of onboarding. We anticipate the new company gradually transitioning to a fully remote model (except for warehouse staff) within the next several years.

WHO WE ARE LOOKING FOR

To be a good fit for this role you must have…

• General technical knowledge and fluency with the functional configuration of web applications.
• Functional familiarity with how integrations, APIs, databases, and eCommerce sites work. You don’t need to be a developer, but you must be able to tackle technical tasks. like configuring a no-code integration, setting up Google Analytics, and managing freelance developers.
• Excellent Excel skills and the ability to analyze data to gain business insights.
• At least one year of hands-on experience in eCommerce
• US-based candidate

If you join our team, in the first thirty days you will…

• Work with our CEO, CFO and management team to develop a plan to revamp and grow the acquired company.
• Meet with product experts and technical resources to determine how to improve the product data on the website
• Become the team expert on the current website and identify opportunities for improvement.
• Work alongside the ERP implementation team to ensure that the website is properly integrated.

If you join our team, in the next two years you will…

• Launch the brand’s new website.
• Become an expert in automotive product data and related technologies.
• Be responsible for millions of dollars in revenue through the website.

Qualities that will make you a good fit for our company

• Technology Fluency. You can learn a new application faster than almost anyone around you.
• Independence and Efficiency. You get things done faster than your peers, and are always improving your execution. You have the right information at your fingertips because you planned in advance. You can independently manage a huge backlog by identifying actions from high-level objectives and prioritizing intelligently. You follow through on all your commitments, on time.
• Humility. If it’s part of running and building the business, nothing is outside your job description. And that’s something you value and appreciate.
• Respect. We treat customers, vendors, and each other with tremendous respect and sincere appreciation. They are people first, and business partners second.
• Balanced Intensity. You approach your work with intensity, but you’re an easy person to be around.
• Clear and Timely Communication. Clear, concise, and professional written and verbal communication skills. You stay on top of all your emails, responding thoroughly and in a timely manner. Nothing slips through the cracks.

BENEFITS

• Comprehensive health and dental plan (US employees only)
• 401k plan with company match (US employees only)
• Awesome, flexible paid vacation policy
• Work closely with a small, experienced team (including the CEO and COO) and gain exposure to all aspects of running a global products company and eCommerce brand

To all recruitment agencies: HumanCentric does not accept agency resumes. Please do not forward resumes to our jobs alias, HumanCentric employees or any other company location. HumanCentric is not responsible for any fees related to unsolicited resumes.

Title: Help Desk II

Location: Remote US

About AbleTo

Join our mission-driven organization, where your work matters and a ersity of ideas and backgrounds are welcomed. AbleTo is the leading provider of high quality, technology-enabled behavioral health care. We believe that everyone deserves access to high-quality care and offer a suite of technology-enabled services to empower people to lead better lives through better mental health. A proprietary platform connects iniduals with AbleTo highly trained licensed providers who deliver weekly sessions by phone or video supported by an integrated digital experience. Members also have access to mental health coaches, and digital support programs. Our outcomes-focused approach is proven to improve both behavioral and physical health and lower medical costs.

Primary Responsibilities

• 80% of time is providing Help Desk Level 1 support of devices, networks, and applications for our NY and FL Offices. 20% of time is project based.
• Use Jamf and Intune to provision laptops and distribute packages.
• Onboard and Offboard accounts using Azure and Google Workspace.
• Support physical and virtual network infrastructure.
• Support AV in large meetings and webinars.
• Respond to applicable monitoring system alerts as primary resource, communicate issues as appropriate internally
• Maintain documentation.

Position Requirements

• Must be able to work in PST
• Bachelor’s degree in a computer science related field or at least 1 year of experience
• Retail or other customer service based experience
• MacOS and Windows 10 troubleshooting experience required
• Experience with Azure or G Suite administration
• Experience with Helpdesk ticketing systems
• TCP/IP Network troubleshooting
• A/V experience, including Zoom conference rooms, meeting, and webinar setup and troubleshooting
• Experience configuring printers and print servers
• Experience performing user management via LDAP or MS Active Directory
• ACMT, HDI, ITIL, Network+ certifications a plus

Who You Are:

• A champion for End Users. (People First)
• Thrives in a team environment. (One Team)
• Strives to work smarter, not harder (Stay Curious)
• A systematic troubleshooter who can clearly articulate problems and apply previous knowledge when confronting new challenges. (Sweat the Small Stuff)
• Sees advances in technology and changes in the business as opportunities to become more efficient or deliver better outcomes. (Let Change Fuel You)
• Passionate about the advancement of technology and how it can innovate the workplace (Make a Difference)

Why You Should Join Our Team:

We’re proud to be a Great Place to Work-Certified company. We want you to show up and feel your best at work, and that means respecting your time outside of work. Our inclusive, flexible workspace prioritizes a work/life balance. We offer competitive salaries, comprehensive health benefits (for full-time employees), and professional perks such as 401K matching, fully funded HRA, and generous time off, including mental health days and Summer Fridays because your well-being is important to us.

At AbleTo, we’re empowering people to get better and stay better. Want to join us? Take the next step in your career by applying for our Client Account Manager role today.

The salary range is $60,000-$100,00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, AbleTo offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements).

#LI-Remote

Title: Senior Manager DevOps

(Hybrid Schedule & Remote Work Eligible)

Location: United States

Full Time

Are you a results-driven, transformative IT leader? This is the opportunity for you! As a Sr IT Manager – DevOps, you’ll drive the execution and delivery of the team’s VGOS (Vision, Strategy, Objectives and Goals). In this role, you’ll execute talent strategy to maintain a well-trained, high performing, and motivated team, build and maintain business and cross functional relationships to proactively meet customer needs, as well as create, maintain, and improve DevOps processes and methodologies and ensure alignment to other connected processes.

You will collaborate with enterprise architects and development teams to engineer secure and resilient DevSecOp solutions. Your primary role will be to deliver and maintain these solutions, but your influence will touch on many areas of the development lifecycle, including continuous integration, test automation, and source control. The DevSecOps Manager will work closely with development, infrastructure, and security teams to ensure a seamless and secure product lifecycle. The ideal candidate will be a senior leader with a strong technical background and is passionate about fostering a culture of camaraderie, accountability, transparency, and integrity.

This role is open to a hybrid schedule or 100% remote work in most states.

Responsibilities:

• Lead a team of DevSecOps Engineers that partner with Enterprise architects and stakeholders to design and implement cloud DevSecOps solutions (AWS and Azure)
• Participate in the creation of a cross functional DevSecOps Community of Practice that will leverage leading practices and industry perspectives to recommend and define DevSecOps strategy, standards, and guidelines for the enterprise
• Work with development teams to build repeatable infrastructure through using Infrastructure as Code tools such as Cloud Formation, Ansible, and Terraform
• Ensure that all DevOps solutions follow internally defined enterprise architecture, security, and compliance controls
• Document work so DevSecOps efforts become repeatable actions leading to automation
• Lead and mentor junior team members in project delivery and industry best practices
• Champion best-practices, processes, and tools in developing for cloud and mobile
• Collaborate with cross-functional teams to establish and enforce DevSecOps best practices, policies, and standards
• Promote a culture of security awareness and education among team members through training, workshops, and knowledge sharing

Must-haves:

• BS in Engineering, Computer Science, or related field
• Several years of experience managing a technical team (preferably engineers or developers)
• Significant project management experience; demonstrated capability of driving the delivery of projects, and creating roadmaps for future work
• Requirements management, analysis and documentation experience
• Excellent communication, collaboration, and problem-solving skills, with the ability to influence and drive change across teams.
• Familiarity with Agile methodologies, CI/CD processes, and DevOps tools (e.g., Jenkins, Git, Docker, Kubernetes)
• Experience with cloud native infrastructure and technologies. While you are not expected to write code, you do need to be able to talk the talk to help the team work through technical issues
• The ability to create and maintain a positive, Cohesive, and healthy team environment in which everyone is supported, encouraged, and meaningfully challenged to do great work
• You have helped a team scale both themselves and their scope of work

Preferred:

• Typically 6-8 years of relevant experience
• Understanding of cloud security, containerization, and microservices architecture
• Experience in managing security operations in a cloud software development environment
• Experience in government cloud environments a plus
• Familiarity with regulatory compliance requirements, such as CMMC

Estimated Starting Salary Range: $159,430.15 – $219,216.46

SNC offers annual incentive pay based upon performance that is commensurate with the level of the position.

SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more.

Sr Data & Insights Analyst

Location: , Hybrid Remote, United States

Organization: Constellation Energy Generation, LLC

Job ID: 246454

Job Description

As the nation’s largest producer of clean, carbon-free energy, Constellation is a company purpose-built to meet the challenges of the climate crisis. Constellation has been the leader in clean energy production for more than a decade. Now, we’re accelerating, speeding our low-carbon or no-carbon power to more people in more places, day and night, providing our customers and communities with options to buy, manage and use energy as part of their decarbonization mission. The race is on to confront the climate crisis and Constellation is ready to meet the challenge.

Constellation has been the leader in carbon-free energy production for more than a decade, and generates 50% more clean, carbon-free electricity than any other company in America. We’re generating power 24/7 with the nation’s largest emission-free nuclear energy fleet, providing enough clean energy to power 15 million homes. Constellation offers customers a range of clean, zero-carbon energy solutions to help reduce their carbon footprint and achieve their sustainability goals.

We are committed to advancing ersity, equity and inclusion and believe in attracting, retaining, and advancing employees who will best serve and represent our customers, partners, and communities. We provide a workplace that ensures mutual respect, where each inidual has the opportunity to grow and contribute at their greatest potential. Constellation will provide you the tools and resources you need to design, build, and power a successful career.

Constellation offers a wide range of benefits, designed to help our employees thrive professionally and personally. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including a robust wellness program; paid time off for vacation, holidays, and sick days; and much more.

Expected salary range of $86,400 to $96.000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Primary Purpose

The Commercial Strategy group is seeking a Senior Data & Insights Analyst to join the Customer Experience & Competitive Market Intelligence team. This team provides actionable, fact-based customer and competitive insights that inform Constellation business decisions; gathers and synthesizes quantitative and qualitative data into insights in support of sales strategies, and growth opportunities.

The Senior Data & Insights Analyst is responsible for data mining, data aggregation, analysis, and visualization to support translating data into insights to help Constellation evolve experiences, solutions, and services. Leveraging a strong technical and analytical skillset, this inidual possesses an expert level of data interpretation and identifying inconsistencies in data. This role requires an effective communicator, aspiring, and able to drive insights into actions.

Primary Duties and Accountabilities

• Data mining, processing, and organizing across a variety of source systems to support and conduct statistical analysis and analytical insights 25%
• Design, develop and maintain appropriate mechanisms for tracking & performance management (e.g., Power BI dashboards, reports) 25%
• Use an analytical, data-driven approach to help deliver analysis, insights and reporting that will influence business strategy and decisions 20%
• Various monthly and quarterly reporting for business leaders to evaluate performance 15%
• Contribute to ad hoc projects executed by the Customer Experience and Customer Market Intelligence team by structuring data, conducting analyses, and synthesizing presentations or other report-outs. 15%

Job Scope

The analyst will work closely with members of the Strategy, Sales, Finance, IT, Operations, and Business Performance & Analytics departments. The ideal candidate will have a well-rounded background in both Statistics and Business. Ideally the candidate will possess the following skills: technical, quantitative/statistical and communication.

MINIMUM QUALIFICATIONS

• Bachelor’s or master’s degree or equivalent in Economics, Statistics, Mathematics, Finance or related fields required
• 3-7 years of experience in data intensive roles
• Expertlevel use of Microsoft Excel (Including advanced features and Techniques) and Microsoft PowerPoint
• Advanced SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a
• variety of databases
• Familiarity with data exploration / data visualization tools like Power BI, Tableau, etc.
• Experience translating data insights to actionable solutions
• Strong attention to detail, problem-solving, and independent decision-making
• Understanding of business value drivers and corresponding business impact
• Strong interpersonal skills with the ability to work with internal and external customers
• Comfortable working in a fast-paced and highly collaborative environment

PREFERRED QUALIFICATIONS

• Prior experience with Constellation or affiliates preferred
  • Experience in a customer facing industry
  • Proven project management skills
• Experience with complex, Big Data databases, statistical programs, and other tools (SAS, Python, R, etc.)
• Deep understanding of the energy products, markets, competitors, and business-to-business (B2B) needs

Constellation is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

Data Analyst/Senior Data Analyst

Job LocationsUS-NH-Dover | US-NH-Dover | US-Remote | US-MA-Boston | US-IN-Carmel | US-TX-Plano

ID 2023-58657

Position Type Full-Time

Minimum Salary USD $81,000.00/Yr.

Maximum Salary USD $140,000.00/Yr.

Description

Would you like to be part of a team that is committed to its data-driven journey? From test-driving the latest technologies to creating innovative solutions that will enable us to deliver valuable enhancements to Liberty Mutual employees across the globe. Liberty Mutual is constantly innovating and creating industry-leading solutions that provide peace of mind for our customers, brokers, and agents worldwide. As an analyst at Liberty Mutual, you’ll apply your talents in an agile environment that has the creative energy of a start-up—and the full backing and comprehensive benefits of a Fortune 100 company.

About the job:

As a data analyst within Digital Customer Experience, you will support the planning and execution of processes and technology used to support the onboarding of P&C Claims data from new Helmsman third-party administration (TPA) takeover customers. This includes the analysis, execution, and quality of data transformation/production loads, and the modernization of the technology to support all aspects of the claim takeover process, as well as the data/information needs of internal/external stakeholders. The data analyst works directly with implementation managers, Internal stakeholders, and data transformation vendors to deliver required data services on schedule and accurately.

This is a range posting and the description is posted as a Grade 16, Sr Data Analyst However, candidates will be considered for the Grade 14 Data Analyst job family. The actual internal level/grade for this role will depend on the candidate’s overall experience and skill level.

Responsibilities:

• Participates in the evaluation of business requirements.
• Transforms client requests into data deliverables to include data models, data mappings and data transformation rules.
• Contributes to the development of project plans for data deliverables with strict adherence to production commit dates. Depicts moderately complex to complex ideas, issues and data designs to varied audiences.
• Contributes to the development of project plans and supports development team throughout project lifecycle including during test phase researches test issues and data content, and assists with moderately complex problem resolution.
• Participates in the creation and implementation of new standards and procedures.
• Investigates components of new tools and techniques.
• Performs related duties as assigned or requested.

Qualifications

• Bachelor’s Degree in a technical or business discipline or equivalent technical expertise.
• General knowledge in the following areas; IT concepts, strategies and methodologies, IT architectures and data standards, and general knowledge of a business function(s) and of business operations. Extensive knowledge of data design and tools required.
• Proficiency in SQL and DBMS languages and tools; knowledgeable in new and emerging technologies. Good negotiation and communication skills.
• Strong working knowledge of Excel, Informatica and other BI Tools for data transformation, validation and testing. Experience interrogation, validating and testing large data sets.
• Experience/familiarity working with P&C Claims data preferred.

About Us

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That’s why we provide an environment focused on openness, inclusion, trust and respect. Here, you’ll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a “Great Place to Work” by Great Place to Work® US for the past several years. We were also selected as one of the “100 Best Places to Work in IT” onIDG’s Insider Pro and Computerworld’s 2020 list. For many years running, we have been named by Forbes as one of America’s Best Employers for Women and one of America’s Best Employers for New Graduates—as well as one of America’s Best Employers for Diversity. To learn more about our commitment to ersity and inclusion please visit: https://jobs.libertymutualgroup.com/ersity-equity-inclusion/

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Business Intelligence Administrator (Remote)

Fully Remote

Full time

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE.

Join Our Community of Food People!

The Enterprise Data team creates modern enterprise-wide data capabilities for decision-making, new insights, operational excellence, and limiting risk across all functions and teams. As the BI Administrator, you will partner with members of the Enterprise Data team and its leadership to provide critical reporting platform operations to support our demanding and fast-paced environment.

Flexible Work Policy: The work for the Business Intelligence Administrator position is completed remotely anywhere in the United States except Hawaii or United States Territories. This position may have the potential to travel up to 20% dependent on business needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for supporting, administering, and analyzing our Enterprise Analytics Platform environments built using tools including Tableau, Sigma, Alteryx, Alation, etc including design, building, installing, configuring, supporting, and maintaining these large analytic platforms. • Work with other IT support teams to manage platform hardware infrastructure. • On-call support, ensure production issues and tickets within the BI environment are resolved in a timely manner. • Define user groups needed to support business operations and user access. • Develop standards for performance, enhance processes to maintain and improve operations, and measure progress for key metrics. • Work with security team to keep all BI tools secured from external vulnerabilities. • Designing and Implementing systems, policies and procedures for backups/disaster recovery and Business continuity configurations. • Document all changes applied to system or application. • Perform POC’s on new features introduced in tool, test and deploy to production. • Other duties as assigned by manager.

RELATIONSHIPS

• Internal: Data Analytics engineers, Data Governance team, BI Tool users across company on as needed basis in resolving issues. Other IT depts that support infrastructure. • External: Work with BI Tool Vendors to understand new capabilities and resolve issues.

MINIMUM QUALIFICATIONS

• Must possess a minimum 3+ years of experience in Tableau and Alation Administration and development.

• Strong proficiency in SQL and query writing is required.

• Basic knowledge in Linux and AWS EC2. • Experience working with large and complex data sets. • Strong quantitative/analytical skillset. • Strong ability to mange competing priorities by quickly assessment of what is critical to address, while continuing to make progress on longer term planning. • Problem solver that is action-oriented with the ability to look at problems in different ways. • Strong communicational skills, organizational skills, and flexibility to address competing demands. • Ability to troubleshoot issues using application logs.

PREFERRED QUALIFICATIONS

• Minimum 1 year of experience in Sigma Administration and development. • Alteryx administration experience. • Experience in development using Python. • Experience in using EasyVista or similar change management tool. • Experience in using Confluence. • Experience in using Lucid Chart. • Experience in cloud technologies.

Education

• B.S. Bachelor’s degree in Computer Science or related field required.

The following information is provided in accordance with certain state and local laws. Compensation depends on experience, geographic locations, and other factors permitted by law. In Colorado, the expected compensation for this role is between $83,400 – $111,200. In New York City, the expected compensation for this role is between $92,800 – $123,800. In California, the expected compensation for this role is between $88,200 – $117,600. In Washington, the expected compensation for this role is between $88,200 – $117,600. This role is also eligible for Benefits for this role include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.

Senior Data Scientist

WASHINGTON, DC – REMOTE FLEXIBILITY

DATA SCIENCE

FULL TIME

REMOTE

At MissionWired, we help clients create revolutionary digital strategies that advance their mission, change our country, and have a positive impact on the world.

We’re digital-obsessed, tech-savvy do-gooders who care deeply about social change. We’ve brought digital strategies to life for nonprofit organizations working around the world, including Save the Children, Sandy Hook Promise, and Friends of the Earth, as well as progressive political organizations, campaigns and candidates. Each cycle is an opportunity for us to support organizations across the country while expanding the Democratic majority in the Senate.

We’re an equal-opportunity employer and take seriously our commitment to equality and equity. Our efforts to be inclusive and create opportunity don’t end when someone joins us they begin.

We’ve set our sights on changing the world through our work and with our clients, and representation is at the foundation of what we do. We know that ersity of thought and background makes us stronger. That’s why we’re committed to building and maintaining a erse community.

Every new team member broadens our perspective and allows us to think bigger. We’ll be at our best when people from underrepresented communities and people with a range of perspectives and lived experiences want to come, stay, and push the boundaries of what’s possible.

Overview: We are looking for a mid-level to senior data scientist to join our team of data scientists and engineers in applying machine learning to online fundraising through our AdvantageAI product. You’ll be bringing state-of-the-art machine learning tools to the biggest database of its kind in the industry to support our mission-driven clients. Over the last few years alone, we’ve invented and honed an approach to digital cultivation that boosts response rates by 600%, and our data scientists are the brains behind The Digital Co-Op, the highest-quality acquisition platform in the online fundraising space.

You’ll join a team that is deeply devoted to inclusion, particularly in the following three areas:

Process: We create a context in which everyone is empowered to contribute.

Data-Driven: We are committed to using the power of data to support important causes.

Philanthropy: We empower erse groups of iniduals to participate in giving.

With us, you’ll put your skills to use for innovation that powers social good. We want your ideas and your leadership. Join us. Let’s go.

You will be responsible for:

• • Joining each and every one of your colleagues in creating an inclusive workspace;
  • Thinking deeply about using data in creative ways to address client needs;
  • Designing experiments to test advancements in modeling client data;
  • Developing and enhancing the core models that power the AdvantageAI platform, supporting digital donor acquisition and UX optimization;

Must-have qualifications:

• • 3-5 years of professional experience in designing and implementing machine learning solutions to business problems;
  • A passion for statistical methodology, including an ability to unpack the assumptions and interpretations of various approaches, an openness and critical eye to the latest techniques, and a willingness to lead collaborations to find optimal solutions;
  • Experience with Python;
  • Attention to detail;
  • Intellectual curiosity to innovate on ways to solve data management issues.

Nice-to-have qualifications:

• • Working knowledge of Pandas, PySpark, machine learning libraries;
  • Familiarity with big data tools using AWS or other cloud services;
  • Experience developing machine learning models;
  • Experience with the product ideation process, such as in a research environment;
  • Experience working with cross-functional teams in a dynamic environment.

Salary range for this role is $85,000 to $135,000 per year, depending on experience.

Benefits

-100% employer-paid premiums for platinum-level medical plan on a national health care network

-100% employer-paid life insurance and short term disability

-50% employer-paid vision and dental insurance

-401(k) with 3% employer contribution

-17 vacation days in addition to 12 paid holidays, sick days, bereavement leave, and a volunteer day off.

-Paid parental leave at 100% of your salary

-Financial support for reproductive and transgender care

-Flexible telecommute and remote work policies

-Company issued Mac products for home offices

-Cell phone service reimbursement, meal and ride-share reimbursement, and other perks available

If you feel you can do the job and are excited about this opportunity but are not sure if you meet all the qualifications, consider applying anyway. We’d love to hear from you!

Title: Security Software Engineer

Location: United States – Remote

About the Role

Come help us build the world’s most trusted on-demand, logistics engine for delivery! We’re building a team of great minds to help us secure and maintain a 24×7, no downtime, global infrastructure system that powers DoorDash’s multi-sided marketplace of consumers, merchants, and drivers.

About the Team

The Security Platform Engineering team is designing and building DoorDash’s next generation of Identity and Access Management for corporate and production systems. To accomplish this, you’ll be joining a team of software security engineers that build internal applications enabling our Information Security team and compliance programs to grow and scale quickly with the constantly changing needs of the business. We lead the way by leveraging automation and integrations with core company critical systems to provide a seamless access strategy, building momentum and velocity for the rest of the company. We also work alongside our engineering and business counterparts throughout the company to solve engineering, compliance and security challenges.

You’re excited about this opportunity because you will

• You will be designing, developing and contributing to internally developed security software solutions focused on streamlining IAM and keeping DoorDash secure at scale
• Interface with third-party API’s to provision, grant, revoke and deprovision users respectfully
• Discover and implement new IAM strategies for use with internally and externally accessed applications, learning from the industry trends but forging our own path
• Maintaining and operating production-grade services enabling the business to grant and revoke access instantaneously
• Collaborating with engineers across the organization to solve engineering, compliance and security challenges and championing security best practices

We’re excited about you because

• 5+ years of experience as a full stack software engineer using Golang and React
• Experience building software in both monolithic and microservice architectures
• 3+ years of AWS, GCP or other cloud provider experience with expertise in infrastructure as code (e.g., Terraform)
• Understanding of RDBMs like Postgres and MySQL, NoSQL technologies like Couchbase and columnar databases like Snowflake
• An understanding of the pros and cons of policy-based, attribute-based and role-based access control, and when to use them
• A passion for innovative problem solving, access mapping and improving access controls
• A proven history of delivering highly impactful internal applications

Nice to Have

Experience with these specific technologies or similar alternatives is not required but helpful.

• Experience using, and more importantly administering, Okta, Google, Slack and JIRA
• Experience implementing compliance control and open cyber-security frameworks
• Ability to digest large repositories of data and clearly communicating your findings

Why You’ll Love Working at DoorDash

• We are leaders – Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
• We are doers – We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do — on every project, every day.
• We are learners – We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
• We are customer-obsessed – Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
• We are all DoorDash – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
• We offer great compensation packages and comprehensive health benefits.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate erse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on protected categories, we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a erse workforce people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

California Pay Range:

$149,500$238,000 USD

Colorado Pay Range:

$149,500$214,500 USD

New Jersey Pay Range:

$149,500$238,000 USD

New York Pay Range:

$176,000$238,000 USD

Washington Pay Range:

$149,500$238,000 USD

Data Scientist

• REMOTE
• PRODUCT, DATA, AND ENGINEERING – DATA SCIENCE
• FULL TIME
• WORK ANYWHERE

About Spruce

Spruce is the platform enabling modern real estate transactions. We work with forward-thinking mortgage lenders, real estate companies, and investors. We believe that the future of real estate will be driven by automation, efficiency, and digital experiences. Our mission is to provide the products and services necessary to make that happen.

What you’ll do

• Work closely with Product, Engineering, and Operations as part of a team building the industry’s first automated title search platform
• Use Python to collect and parse real estate records from 3rd party data sources
• Using this data, train and implement predictive underwriting models
• Convert existing offline prototype models to fully automated, high performance production systems

What you’ll bring

• 1-2 years working experience as a data scientist or data engineer
• Experience with Python and SQL in a work setting
• Experience working with data scientists and data analysts
• Experience following a test-driven development process

Strongly Preferred

• Advanced degree in a quantitative field or equivalent
• Working knowledge of web-scraping packages such as Selenium
• Experience developing and / or implementing statistical models, especially in the ML / AI family

$115,000 – $145,000 a year

We are proud of the team we’re building. We’re committed to equal opportunity employment — and beyond. We believe erse experiences and perspectives build a stronger team and a better product. We welcome fresh perspectives and challenge our own assumptions to make Spruce better. The more inclusive we are as a company, the better we can serve our customers

Title: Senior Software Project Lead Embedded Platform Software

Location: United States

C: 29.43

Job Description Summary

The Platform Software group develops embedded software for a multitude of product areas at GE Aerospace across both civil and military markets including avionics computing and networking, flight management, vehicle health and data management, and mission systems.

The Senior Software Project Lead (SPL) will be responsible for leading Platform Software engineering teams on key projects. The SPL will act as the primary engineering interface with our customers and internal project stakeholders. In addition to providing expertise in project management and execution, the SPL will also provide technical oversight and guidance to their software teams and global suppliers to successfully complete full-lifecycle embedded software development efforts through DO-178B/C certification.

Job Description

In this role, you will focus on the following areas of responsibility:

Project Management:

• Lead a software engineering development team distributed across multiple GE and supplier sites within the United States and abroad to develop Platform Software products
• Perform project execution including planning, schedule, cost, technical, risk and quality
• Coordinate with customers and internal project stakeholders including Systems, Hardware, Safety, Security, Quality, Certification, and Sourcing
• Perform sub-contract management with engineering suppliers
• Document aspects of the project details and maintain a constant communication flow with the software team, support groups, and management to ensure all stakeholders stay current
• Provide status and metrics
• Collaborate with Platform Software Engineering Managers to implement key staffing, technology, & reuse strategies, and sponsor process improvements during project execution

Technical Leadership:

• Provide mentorship for sub-team leads
• Guide project teams through the full software life cycle including requirements, design, implementation, verification & validation, and certification
• Maintain expert level of product knowledge and application

**The preferred location for this position is Grand Rapids, MI on at least a hybrid basis. However, should a candidate request or need a remote work arrangement, the hiring team can be flexible to accommodate any U.S. work location.

Required Qualifications:

• Bachelor’s degree in Computer Engineering, Electrical Engineering, Software Engineering, Computer Science or related discipline from an accredited university or college
• Minimum of 10 years of experience in computer software related technology and embedded real-time systems / software development
• Minimum of 10 years of experience in software engineering program execution through the full development life cycle

Desired Characteristics:

Education

• Master’s degree in an Engineering related field from an accredited university or college

Project Management / Technical Leadership:

• Project Management Professional (PMP) certification
• Technical leadership experience within a development or research environment
• Demonstrated ability to lead global and/or virtual teams
• Experience driving large-scale, global software development efforts
• Familiarity with Earned Value Management and Activity Based Management methods
• Familiarity with Agile Scrum

Process:

• Minimum of 5 years of experience with DO-178B/C avionics software development processes and certification standards
• Familiarity with DO-254, DO-297, and ARP-4754 certification standards
• Application of Product Line Engineering (PLE) principles and tools to manage software lifecycle artifacts
• Application of Lean practices in a software engineering environment

Technology:

• Knowledge of processing platforms, network products, real-time operating systems, and multi-core processor architectures
• Demonstrated expertise with ARINC-653 integrated modular avionics (IMA) based operating systems

Traits:

• Strong written and oral communication skills with keen ability to communicate across all levels of the organization

Some of our competitive benefits package includes:

• Medical, dental, and vision insurance that begins on the first day of employment
• Permissive time off policy for newly hired employees
• Generous 401(k) plan
• Tuition Reimbursement
• Life insurance and disability coverage
• Bonus Plan Eligible
• And more!

Title: Senior Data Scientist

Location: Remote

Hummingbird is a remote-first, fully distributed team united by the shared mission of helping fight financial crime. Since our launch in 2017, we’ve helped major financial institutions and tech-savvy trailblazers alike (e.g. Stripe, Affirm, etc.) orchestrate their compliance programs through our thoughtfully designed, intuitive SaaS product. We believe finding and stopping financial crime is a problem rooted in code, language and design, so we built the product that the heroes doing this work deserve.

We are customer-obsessed, and we love building and shipping great products. We set a high bar, challenge our assumptions, seek erse opinions, and support each other to do our best work.

We do our best to write inclusive, descriptive and accurate job descriptions, but we’re not always perfect. If you’re interested in the role, we’d love to hear from you even if you don’t feel like you meet everything we’re looking for. We’re always iterating and improving, and it’s possible that your experience is even more impactful than we could have imagined.

About the Role

We are looking for a data scientist to join our team and start the data science practice at Hummingbird. Data plays a crucial role in our mission to fight financial crime and you will help us find new and innovative ways to leverage it to provide powerful tools for our users, and allow us to better understand the usage of our product. Hummingbird is uniquely positioned at the intersection of financial technology, security, policy, and law enforcement and as such we have built up a one of a kind data set that we can now use to give our customers the edge in their efforts to stay ahead of criminals. As an employee at a small startup, you will have the opportunity to wear many hats, working from product discovery through implementation.

What you’re looking to do:

• Take a leading role discovering how to leverage data to do meaningful work and fight financial crime
• Help level up our use of data internally to make better decisions and build more powerful features
• A variety of things! From hands on data science to engineering to product management, you’re excited to leverage your expertise to help build out our data strategy
• Achieve goals through a combination of independent building, educating your peers, and influencing others to contribute towards your vision

What we’re looking for:

• A data scientist with a history of taking projects from the earliest stages through successful rollout to production
• Someone who is excited by the prospect of pioneering data as a practice at a fast growing startup and who is unafraid to dig in to discover what is possible
• A flexible self starter that will cut across organizational lines to understand the business and identify the most valuable work
• Someone who brings a pragmatic approach to problem solving, favoring simplicity and shortening delivery cycles
• Experience building models with sensitive data, including best practices for de-identification
• Creativity and flexibility to find ways to work within the constraints of data privacy and compliance

What’s in it for you:

• The chance to help build from the ground up. The hires we’re making now are foundational to our growth as a company, so you will have an opportunity to help shape the future of Hummingbird.
• Competitive compensation including cash and equity.
• Remote-first, fully distributed company with flexible working hours.
• Awesome health, vision & dental benefits, and 401k.
• Safe, respectful & comfortable work environment with colleagues and leadership who prioritize ersity, equity, inclusion, and belonging.

We are an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please don’t hesitate to contact us to request accommodation.

Title: Senior Staff Data Scientist – Inference, Marketing Technology

Location: San Francisco, CA

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

The Marketing Technology team is responsible for driving efficient and sustainable Guest and Host growth throughout the lifecycle. The team supports $XB of marketing investments across a portfolio of channels. We do this through devising data-driven marketing strategies, reliable campaign delivery platforms, and advanced ML/AI solutions. We build products that allow us to reach more audiences, improve our targeting, and optimize our bidding.

The Difference You Will Make:

We are looking for a Senior Staff Data Scientist to lead the innovation efforts to build and evolve the measurement of our marketing investment, the optimization of campaign strategies, and ML/AI powered solutions to drive higher efficiency. The role emphasizes technical excellence and driving business impact with state-of-the-art science.

The position offers the opportunity to make tremendous impacts by driving and implementing the science roadmap on an integrated system of tools for measurement, targeting and optimization. As a result, the ideal candidate will demonstrate to be a marketing research domain expert, have strong knowledge of causal inference and expertise to bring in cutting edge methodologies, and the ability to work effectively with multiple stakeholders and external vendors. In addition, a successful candidate will be able to influence these technical and non-technical partners in order to achieve the best outcome for Airbnb and its customers.

A Typical Day:

• Leverage first party and third party data and observational study methods to estimate the impact of media.
• Understand the network effect of marketing across different media.
• Develop short-term proxies for marketing’s long term impacts.
• Integrate ML/AI frontier to marketing strategy optimization.
• Develop a scalable system that powers marketing decisions in a timely and nimble manner.
• Drive new data driven strategies from ideation to alignment and implementation.

If you’re passionate about using your skills to understand and improve the impact of our brand marketing, we want to hear from you.

Responsibilities:

• Leadership:
  • Drive projects spanning multiple products and areas. Provide thought leadership to the team both strategically and technically. Be able to drive a roadmap and provide mentorship to team members.
  • Proactively identifies under-invested areas with opportunities. Get resources to work on new projects. Creates a vision and structure for self, when one is not provided.
  • Often present papers at top tier conferences, and/or publish in top outlets.
  • Drive innovations that can potentially lead to patents.
• Influence: Drive alignments on long term data driven marketing strategy across with leadership from different organizations, cross-functional teams and external partners.
• Inference: Identify the right solution and think out of the box to tackle large, open ended, critical or foundational causal inference problems with or without known solutions, such as modeling the long term effect of marketing on brand value and equity, estimating the effect of Airbnb’s advertising mix, understanding interactions between Guest and Host marketing, supply/demand dynamics etc.
• Experimentation: Design and analyze experiments to measure the effectiveness of our digital marketing spend, addressing biases due to privacy regulations.
• Insights: Generate insights about customer segments and the company’s most valuable guests to improve ad effectiveness and optimize spend.
• Communication: Work closely with a range of stakeholders to design and implement measurement of brand marketing campaigns.
• Empowerment: Think strategically about opportunities to improve and scale our brand measurement and customer insights.

Your Expertise:

• Advanced degree in a quantitative field. PhD is a plus.
• 12+ years of industry experience with a Masters, or 7+ years with a PhD.
• Domain knowledge in Marketing measurement and modeling, AI/ML solutions in marketing (i.e. Media Mix Models, Causal ML, GAI, LLM)
• Strong domain knowledge of Bayesian modeling, causal inference, experimentation and quasi-experimental methods.
• Skilled in statistical programming (Python or R) and database usage (SQL)
• Ability to solve business problems using appropriate methods and models
• Ability to communicate clearly and effectively to cross functional partners of varying technical levels and drive impact

Preferred Qualifications:

• PhD in Economics, Statistics, Marketing, or related field
• Passion for marketing and consumer science; a desire to keep up with and find opportunities to apply academic research
• Deep understanding of the external marketing platforms’ systems.

Your Location:

This position is US – Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Airbnb,Inc. can employ in states where we have registered entities. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware and Rhode Island. This list is continuously evolving and being updated, please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

How We’ll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range

$220,000$270,000 USD

Data Analyst (Virtual, Full-time)

REMOTE

$100,000 $120,000 Annually

WealthCounsel is the premier provider of solutions for estate planners and business lawyers. Our combined offerings of drafting technology, legal education and practice development help attorneys elevate their practices and achieve greater success. We believe in the power of service and the strength of an elite member community to make a difference in the lives of our customers and their clients.

SUMMARY

The Data Analyst assists multiple teams in understanding and using data and is responsible for management reporting, KPIs, and data QA. In this role, the Data Analyst provides support to management by collecting and analyzing data and reporting results based on the needs of end users.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Uses software and scripting, including SQL, to generate metrics and reports and synthesizes them into actionable recommendations.
• Works with data warehouse and connects data with CRM and BI tool and other systems as needed to create visibility into KPIs.
• Analyzes business intelligence data and designs and generates reports and visualizations.
• Creates and enhances existing reports and dashboards that increase visibility and efficiencies to key data for the company, providing executive leadership with accurate and accessible reports for timely insights into the business
• Collaborates closely with teams across the company on cross-functional projects involving data and the customer journey
• Serves as a key player to continue to improve the automation of the member setup and disabling process

ESSENTIAL SKILLS AND ABILITIES:

• Bachelor’s degree
• 2-4 years of relevant data analysis experience
• Knowledge of SQL
• Ability to prioritize competing requests
• Working knowledge of Salesforce
• Hands-on working experience within a Business Intelligence tool, DOMO experience strongly preferred, including knowledge of how to create data flows
• Ability to effectively present information and respond to questions from managers and internal customers
• Strong quantitative and analytical skills
• Detail-oriented for data entry and process follow-through
• Strong skills working in Excel and Google Sheets, including skill with generating pivot tables and reports from spreadsheet data
• Proficiency in Microsoft Office
• Occasional travel to company events (1 – 3 times per year)

Benefits:

We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive salary and bonus/commission plans. Our extensive benefits package includes a generous paid time off program, paid federal holidays off, paid volunteer time off, medical/dental/vision benefits, employer paid life insurance and short-term disability, employer matching 401k, and future growth opportunities within the company. We also offer monthly gym membership and home internet reimbursements.

**Virtual Employment opportunities are open for hire in any state except Alaska, California and Hawaii.

Title: Data Scientist – Strategic Finance

Location: San Francisco, CA New York, NY United States

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, create, test, and ship better designs, together. From great products to long-lasting companies, we believe that nothing great is made alone come make with us!

The Strategic Finance team is focused on solving some of Figma’s most pressing business issues. The team is responsible for owning the company’s budget and top level business objectives, driving annual and quarterly planning processes, and performing financial analysis to inform our business strategy. You’ll be bringing a high level of rigor to the highest priority business issues and will interface regularly with senior leaders at the company. The ideal candidate is a great communicator with both technical and non technical counterparts, extremely detail oriented, and comfortable with ambiguity. Familiarity with financial data would be a huge plus.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Take ownership of our financial data pipelines
• Partner with the Strategic Finance team to improve financial forecasting methods
• Perform data analysis and build models such as customer LTV and propensity to buy to refine our long term strategy
• Drive metrics understanding and operationalize usage of KPIs
• Collaborate with cross organizational teams including finance, growth, product, marketing and sales to set team level targets that contribute to company objectives.
• Prepare metrics updates for the executive team and the broader company.

We’d love to hear from you if you have:

• 3+ years relevant work experience
• Fluency in SQL
• Proficiency in Python, R or similar scripting language
• Experience in distributed data processing systems (Hive, Redshift, Presto, Snowflake, etc)
• Firm knowledge around statistical methods, including forecasting
• Excellent judgment and creative problem solving skills
• A self-starting mindset along with strong communication and collaboration skills

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Read more about our team:

• From experiment to launch
• By the numbers: one year of remote work
• Measuring the value of design systems
• Figma’s Series D: The Decade of Design
• Figma’s engineering values

Pay Transparency Disclosure

If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.

Job level and actual compensation will be decided based on factors including, but not limited to, inidual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.

Annual Base Salary Range (SF/NY Hub):

$144,000$253,000 USD

We will work to ensure iniduals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please let your recruiter know if you require accommodation.

About Figma

Dylan Field and Evan Wallace co-founded Figma in 2012 with the vision of building tools for designers in the browser. Their goal was to create the first design tool that combined the accessibility of the Web with the functionality of a native app. Today Figma is a platform with tools and spaces to support the entire product development process idea to design to build and has simplified collaboration for companies like Microsoft, Uber, and The New York Times to name a few.

At Figma, we celebrate and support our differences. We know employing a team rich in erse backgrounds, experiences, and opinions allows our employees, products, and community to flourish. Figma is an equal opportunity workplace we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with the applicable candidate section of Figma’s Privacy Policy.

SENIOR DATA SCIENTIST, ANALYTICS

San Francisco, CA or Remote (U.S.)

Discord is looking for experienced and passionate data scientist to join our small-but-growing Data Science team! As a member of the Data Science team, you will help Discord achieve its mission of providing people with a sense of belonging in online communities, by collaborating directly with the teams who design, build, and support Discord. If you’re passionate about data, impact, and working on an amazing team, read on and check out our blog about how our team informs strategy & innovation at Discord here!

What You’ll Be Doing

• Partner with teams through the full lifecycle of data analytics from ideation and exploratory analysis, to building dashboards and reports
• Define KPIs and diagnostic metrics that help improve the user experience, encapsulating these measures in clean crisp dashboards that provide the company with timely and actionable information
• Use our amazing infrastructure to quickly and easily build custom data sets to monitor novel product features and processes
• Proactively socialize insights, dashboards, and reports with technical and non-technical audiences, soliciting feedback on where to improve
• Be a champion of A/B testing and help groups throughout the company design, analyze, and interpret A/B tests correctly
• Collaborate with data and engineering teams to design scalable and future-proof instrumentation

You Will Thrive In This Role If

• 4+ years of experience autonomously translating ambiguous business problems into deep informative insights through hands-on analytics
• 4+ years of experience building performant dashboards using Tableau, Looker, or similar software – with proficiency in designing clean crisp visualizations
• 3+ years experience writing excellent SQL
• Excellent communication skills, with the ability to translate complicated findings or technical approaches in easy-to-understand ways
• 2+ years of experience in the design, analysis, and interpretation of A/B tests in a large data environment
• A desire to work with amazing, passionate people who care deeply about solve challenging problems to improve Discord
• Last but not least – a collaborative attitude and a healthy dose of natural curiosity!

Bonus Points

• Passion for Discord or online communities
• Experience with writing production ETL
• Experience with technical leadership, being the point person for one or more stakeholder groups
• Experience with analytics for social media or international subscription-based online services, including familiarity with concepts such as social graphs, LTV/user-lifecycle analysis, funnel analysis, etc
• Experience writing performant code in BigQuery SQL

The US base salary range for this full-time position is $178,000 to $192,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, inidual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Benefits and Perks

• Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000 for gender affirmation procedures)
• Mental health resources and quarterly wellness stipends
• 16+ paid holidays, 4 weeks of PTO + use-what-you-need sick days
• Paid parental leave (plus fertility, adoption and other family planning benefits)
• Flexible long-term work options (remote and hybrid)
• Volunteer time off
• A erse slate of Employee Resource Groups
• Plus commuter contributions and other perks for office-based employees

About Us

Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests from artists and activists, to study groups, sneakerheads, plant parents, and more. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.

We’re working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. A place where everyone can find belonging. Challenging? Heck yes. Rewarding? Double heck yes. It’s a mission that gives us the chance to positively impact millions of people all over the world. So if this strikes a chord with you, come build belonging with us!

Enterprise Support Specialist

Location: Remote (Anywhere in the US)

Splash’s mission is to develop the most innovative event technology on the planet to help marketers reach and engage their target audiences. From simplifying event asset creation to capturing attendee insights and measuring event impact, Splash enables marketers to efficiently scale event programs and connect event-driven engagement to business results. More than half of the Fortune 500 use Splash to streamline event marketing execution and optimize performance.

About the role:

As an Enterprise Support Specialist at Splash, you empower our event marketers with technical troubleshooting, advising on platform questions, and providing creative solutions in high-pressure situations. No matter what challenges you face, you curate Support to be a combination of software expertise and marketing best practices.

In this role, you’ll get to

• Provide enterprise-level support for Splash platform and integrations by managing cases start-to-finish
• Coordinate resolution plans directly with Product, Engineering, and Customer Success teams
• Diagnose and communicate technical issues into marketing-friendly language
• Use creative problem-solving and critical thinking skills to craft solutions based on customer use cases
• Develop issue verification plans per issue type
• Write tutorials and FAQs for the Help Center
• Document client history, workflows, and best practices for internal support guides
• Work with Priority and Priority Elite clients to provide long-term advice and support
• Stay on top of new product releases and developments
• Earn the opportunity to take on additional non-ticket-based responsibilities within the team, once you have demonstrated consistent command of your caseload, such as: ownership of a subject matter expertise area; ownership of or contribution to projects aimed at strategic team goals; act as a buddy to new hires to aid their seamless onboarding.

Who You Are

• Experienced with case management systems (e.g. Zendesk, Salesforce)
• Experienced with SaaS platforms, preferably in marketing automation or CRM (e.g. Marketo, Salesforce)
• Experience supporting enterprise-scale application deployments
• An expert with Google Docs, Microsoft Office, and relevant software programs in your field
• A fantastic and proactive communicator with strong writing skills
• Be able to work independently & as part of a team in a fast pace, rapid change environment
• Bonus Points – Experienced with HTML, CSS, Javascript, and API setup

What we offer and other fun stuff!

We’re taking a new and improved approach to compensation and the way we #takecare of our Splashers. An approach that makes a lot more sense in this remote world we live in and looking toward the future of work. You can read more here. In a nutshell, we offer

• Competitive base salary and stock options. Our success is your success
• Brand new MacBook Pro / Linux and monthly stipend for work-from-home expenses.
• Great healthcare benefits with paid coverage for you and your family
• Plenty of vacation days, with Splash-specific days off and 2 extra Mental Escape (M.E.) days per month to unplug from work
• Remote first organization
• A bunch of other great perks/benefits that would make this description too long if we included it

It doesn’t stop there! Although we’re a remote company, we understand the importance of in-person connection. We have a yearly company offsite (pending it being safe health-wise) and fun virtual events with the rest of your team and the company (IRL too when it’s safe!).

What’s Next?

If you’re interested in joining our fun, ambitious, and hardworking team, please send your resume. Splash is an equal opportunity employer.

At Splash, we believe that big ideas and great communities come from a team that celebrates ersity of all kinds. We are committed to being an equal opportunity workplace and encourage people from all backgrounds to apply.

When we find the right person, we try to put our best foot forward with an offer that excites you. We consider what you are looking for, the skills and experience you bring, what similar jobs pay and make sure there’s fair pay among those you’ll be working with. The base compensation amount for this role is targeted at $50,000 – $58,500 for those who are located in the US. In addition to your cash compensation, every full-time employee will be able to participate in our employee equity program. Final offer amounts are determined by multiple factors including your experience and expertise and may vary from the amounts listed above. What we can’t quantify for you are all the exciting challenges, supportive team, and amazing culture we enjoy. Please click here to gain invaluable insights from our Splash Culture Book.

At Splash, we believe that big ideas and great communities come from a team that celebrates ersity of all kinds. We are committed to being an equal opportunity workplace and encourage people from all backgrounds to apply.

We collect personal information (PI) from you in connection with your application for employment with Splash, including the following categories of PI: identifiers, 8 personal records, 9 commercial information, 10 professional or employment information, 11 non-public education records 12 and inferences drawn from your PI. 1314 We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at [[email protected]].

Data Engineer, Business Intelligence

UNITED STATES

ENGINEERING

FULL-TIME

REMOTE

About Attentive:

Attentive® is the leader in conversational commerce, reinventing business to consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalized communications, we drive billions in e-commerce revenue and over 8,000 leading brands like CB2, Urban Outfitters, Crocs, Jack in the Box, and Coach rely on Attentive to deliver powerful commerce experiences.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

We are seeking a self-driven Data Engineer II to join our Business Intelligence Engineering team. On the BI Engineering team, you’ll help build and shape the backbone for analytics needs across the organization. You’ll work with Data Engineers and Data Analysts, as well as other internal teams to define and shape self-service analytics and a data-driven organization. You’ll also support the relationship between the BI/Analytics teams and Engineering as we build out a world-class data warehouse for our business and clients.

If you are a self-starter, excited about building a data-driven culture, and motivated by making an impact, then you may be a good fit for this role.

Why Attentive needs you:

• You will work with teams across the company to define BI and analytics requirements
• You will work alongside data engineers to develop data models to feed dashboards for teams across the org, as well as, client-facing analytics
• You will work with data engineers and analysts to model data and build scalable data pipelines for BI

About you:

• 2+ years of data/software engineering experience
• You are a self starter with a high desire to learn
• You have experience with SQL, Python, ETL/ELT development
• You are a team player with collaboration and communication skills

Nice to have:

• You have proficiency or experience with Airflow
• You have proficiency or experience with AWS
• You have proficiency or experience with DBT
• You have proficiency or experience with Snowflake or Trino.
• You have familiarity with a BI visualization tool like Looker or Tableau

Our Environment

• We have access to Python, R, Snowflake, SQL, DBT for analysis
• Our data visualization tool is Looker
• Our product backend is Java and Python microservices coupled with Spark, Kinesis, AirFlow, Snowflake, and Postgres, all hosted on AWS
• Our team supports stakeholders from client strategy, product management, sales, marketing, finance, engineering, designers and the leadership team
• We believe our company will win in the long run through product innovation and data-driven decision-making

You’ll get competitive perks and benefits from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

– The standard base salary range for this position is $113,200 – $169,800 annually.

– This position is eligible for equity in the form of RSUs.

Test Automation Engineer

Job LocationsUS-Remote

ID

2023-2763

Category

Information Technology

Type

Regular Full-Time

Overview

At Criterion Systems, we developed a different kind of businessa company whose real value is a reputation for excellence built upon the collective skills, talents, perspectives, and backgrounds of its people. By accepting a position with Criterion Systems, you will join a group of professionals with a collaborative mindset where we share ideas and foster professional development to accomplish our goals. In addition to our great culture, we also offer competitive compensation and benefit packages, company-sponsored team building events, and advancement opportunities. To find out more about how Criterion can help you take your career to the next level please visit our website: www.criterion-sys.com.

Responsibilities

We are seeking a Test Automation Engineer to support a USDA contract. This position is 100% REMOTE

The contract supports a variety of customers with DEVOPS, DEVSECOPS, and Architecture support.

Duties, Tasks & Responsibilities

• Extensive experience in black box manual testing of web applications with UIs
• Extensive experience with functional, system, regression, and integration testing
• Ability to read and execute complex SQL.
• Ability to analyze a product for accurate Integration test scenarios.
• Estimate, prioritize, plan and coordinate testing activities.
• Proven experience developing test plans and test cases from requirements/user stories.
• Proven experience with test management tools. X-Ray experience is preferred.
• Proven experience with automated testing tools such as HPE Performance Center (LoadRunner)
• Experience with a variety of SDLC/EPLC methodologies required.
• Experience with Agile methodologies
• Experience in white box testing of RESTful APIs, SOAP APIs, and/or web services.
• Superior written and verbal communication skills
• Ability to multi-task under tight deadlines and report status
• Ability to document QA procedures for the team.
• Ability to validate the deployment of software releases.
• Proven experience in test planning (including data planning), test scheduling, and test evaluation.
• Proven experience creating, maintaining, and evaluating of software automation test scripts (including incorporation of dynamic test data)
• Ability to train others regarding automation test concepts; plus providing guidance and direction as needed.
• Management of defects within a corporate defect tracking system.
• Track quality assurance metrics, like defect densities and open defect counts
• Being a highly effective Quality Assurance Engineer and an active part of the projects Software Development Life Cycle (SDLC).

Qualifications

Required Experience, Education, Skills & Technologies

• Must be a U.S. Citizen or Green Card holder
• Must pass a background investigation.
• Experience with automated testing tools. FitNesse and HPE LoadRunner are a plus.
• Experience creating, maintaining and evaluating software automation test scripts (including incorporation of dynamic test data).
• Experience utilizing Python and Javascript
• Experience with Linux, JBoss and Appian.
• 508 Certification
• Familiarity with Docker/OpenShift and virtualized environments
• Coordination and prioritization of test development activities and the ability to work with multiple teams are also critical for the selected candidate. Candidate must have the ability to troubleshoot independently both software and operating system level installation and configuration issues.

Security Clearance Level

• Ability to attain and retain Federal Government Position of Trust

Benefits Offered

• Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Tuition/Training Assistance, Parental Leave, Paid Time Off, and Holidays.

Criterion Systems, LLC and its subsidiaries are committed to equal employment opportunity and non-discrimination at all levels of our organization. We believe in treating all applicants and employees fairly and make employment decisions without regard to any inidual’s protected status: race, ethnicity, color, national origin, ancestry, religion, creed, sex/gender, gender identity/gender expression, sexual orientation, physical and mental disability, marital/parental status, pregnancy (including childbirth, lactation, and related medical conditions), age, genetic information (including characteristics and testing), military and veteran status, or any other characteristic protected by law. For our complete EEO/AA and Pay Transparency statement, please visit https://careers-criterion-sys.icims.com/.