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Remote IT Jobs

The opportunity

At Kin + Carta, we’ve got opportunities to offer you for growth; for leadership; for big, world-changing impact; and for, dare we say it, fun. We are a global workforce that is committed to building a world that works better for everyone, starting with our Kin. We’re proud of:

The life we create within our virtual walls, every day
Our B Corp certification
Our ranking in Consulting Magazine’s 2022 Best Large Firms to Work For
The work we’ve done with some of the world’s most innovative companies

The role

The successful SQL Server DBA for Kin + Carta will be responsible for ensuring our Enterprise client’s critical SQL Server databases are properly protected and recoverable in the event of a disaster. The role will require extensive knowledge of SQL Server database administration, disaster recovery planning and execution, and experience with the Ab Initio data integration toolset. This is a contract position.

Role responsibilities

Develop, implement and maintain SQL Server disaster recovery plans, policies, and procedures to ensure business continuity.
Monitor and maintain SQL Server database availability and performance, including system backups, replication, clustering, and log shipping.
Troubleshoot and resolve SQL Server database-related issues, such as connectivity, performance, and data corruption.
Work with development teams to design and implement high-performance, scalable database solutions.
Utilize Ab Initio to design, develop and maintain ETL processes to load data into SQL Server databases.
Perform database schema and table design and optimization to ensure the best performance and scalability.
Conduct regular security audits and implement security measures to protect sensitive data.

Minimum qualifications

We want all new hires to succeed in their roles at Kin + Carta. That’s why we’ve outlined the job requirements below. To be considered for this role, it’s important that you meet all Minimum Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.

3+ years of experience in SQL Server database administration, disaster recovery planning and execution.
Ability to work independently, as well as in a team environment.
Ability to work on CST (Central Standard Time) hours.
Experience in troubleshooting and maintenance of Ab Initio or other ETL toolset required

Preferred qualifications

Proficiency in visualization/reporting tools such as Tableau and PowerBI or programmatic visualization library such as R ggplot2, Python matplotlib/seaborn/bokeh, Javascript D3.
Proficiency scripting in UNIX environment
Proficiency in big data environments and tools such as Spark, Hive, Impala, Pig, etc.
Proficiency with cloud architecture components (AWS, Azure, Google)

About Kin + Carta

Kin + Carta is a global digital transformation consultancy committed to working alongside our clients to build a world that works better #ForEveryone. We build digital solutions that connect people, data and technology for some of the world’s most influential companies. As a Certified B Corp, we are committed to Inclusion, Diversity, Equity and Awareness, and our triple bottom line focus of people, the planet and profit.

If you need accommodations at any point in the application or interview process, please let us know.

Apply for this role

Whoever you are, wherever you’re from and whoever you love, you’ll find an open door at Kin + Carta. It’s yours to walk through if you’re passionate about building a better world for everyone, and you’re keen to be part of a erse and inclusive culture that plays to people’s strengths and thrives on togetherness.

Staff Data Scientist, Member Experience

Devoted Health Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remoteus

Apply Now

Staff Data Scientist, Member Experience

locations

Remote USA

time type

Full time

job requisition id

R991

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, erse, and big-hearted people to create a new kind of all-in-one healthcare company one that combines compassion, health insurance, clinical care, service, and technology – to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we’ve grown fast and now serve members across the United States. And we’ve just started. So join us on this mission!

Job Description

Why Devoted:

Make a difference… a big difference. You will have the opportunity, in a unique and dynamic culture, to be a part of something incredibly meaningful. We’re a disruptive startup with an inspiring mission. Learn and grow alongside our world-class team of healthcare, technology, and data leaders, dedicated to building a health plan and clinical services that care for everyone like they were our own mothers or fathers. Our team and board members have decades of experience in health care entrepreneurship, data, technology, services, and policy. With their support, we look forward to building a health plan and clinical services that will give seniors easy access to the high-quality care they deserve.

A bit about this role:

The Staff Data Scientist will serve as a crucial partner to our Member-focused teams, using data to answer important questions about the effectiveness of these teams and the impact of their communication on members. This inidual will build robust data pipelines that underpin our products and operations; and foster a data-driven culture by using their technical expertise to identify opportunities to improve key outcomes and operational efficiency. This inidual will report into our Data Science team, and will work alongside Product Managers, Software Engineers, and Business Leads to solve key challenges for the company.

In this role, you will power the insights that enable several business teams to intelligently engage with our members, and to ensure we’re living up to our mission of caring for them like family. You will become an expert in all things related to our members’ experience and drive key initiatives. This is a high profile role that is critical to Devoted Health’s success and will involve exciting data initiatives such as forecasting and experimental design.

Healthcare experience or previous experience driving Data Science initiatives is a PLUS.

Responsibilities will include:

Working closely with key business stakeholders to meet the analytical needs of the business, and providing insight in a rapid, iterative, and collaborative process
Developing thoughtful reports and dashboards that help operations teams improve their business decision-making
Identifying patterns in the analyses you conduct, and using those patterns to improve the speed and accuracy of our processes
Communicating results to an audience of mixed technical backgrounds

Required skills and experience:

Ability to work in a fast-paced startup environment
5+ years of inidual technical contributor experience
3+ years of working on Data Science initiatives for a member focused team
Experience collaborating effectively with stakeholders
Advanced SQL skills
Experience with Python or R
Equally comfortable building dashboards and reports for KPIs, and doing deep-e statistical analysis; such as predictive modeling and experimental design to influence the business

#LI-BC1

#LI-Remote

Salary range: $130,000 – $160,000 per year

Our Total Rewards package includes:

Employer sponsored health, dental and vision plan with low or no premium
Generous paid time off
$100 monthly mobile or internet stipend
Stock options for all employees
Bonus or commission eligibility for all roles
Parental leave program
401K program
And more….

The salary and/or hourly range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, years of relevant experience, education, credentials, budget and internal equity).

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value ersity and collaboration. Iniduals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Senior Technical Support Systems Specialist

Unanet Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remoteus

Apply Now

Senior Technical Support Systems Specialist

at Unanet

Anywhere in the United States

Our team is looking for a dynamic, client-facing Senior Technical Systems specialist to join Technical support team! You will start by learning our product offering and become familiar with our integration tools. Our ideal candidate will be tech savvy, a quick study, as well as someone who enjoys working on multiple, concurrent, and customer-facing projects.

Unanet’s industry-leading products integrate with numerous external systems, primarily through a suite of IPaaS solutions. You will collaborate with Product Development and the rest of our Technical Services Team to develop, implement, and extend IPaaS integration solutions. Additionally, you will work with our colleagues within our Professional Services Team to support existing interfaces built using our legacy integration technologies.

What You’ll Do

During the first year you will inventory and assess the services currently provided with a legacy integrations service called Automated Analyst. The Automated Analyst service is an add-on service for customers that provides data quality control and limited data transformation using Microsoft Access and Excel Refreshable Web queries. During this first year you will identify those services provided through the Automated Analyst that should be incorporated into the Unanet GovCon product and work with the Product Management/Product Development team to prioritize and get the features added to the product. For services that are not to be incorporated into the product, you will implement the equivalent service using the Workato platform.

Collaborate with Project Management to maintain ongoing integration project schedules.
Collaborate with our team on new tools and efficiencies
Develop new methods of integrating with third-party systems
Work with our Product and Technical Services Teams to support existing integrations, both legacy and Unanet Connect, and assist in developing, implementing, and extending new Unanet Connect integrations
Extend, develop, and deploy solutions using Workato

Your First 90 Days

In your First 30 Days, you will be immersed in learning our products, solutions, tools, and development standards, including the data model as well as Technology Services policies and procedures. Product education will be at the forefront of your efforts, in concert with shadowing other Technology Consultants and Support team members during customer interactions and solution design and development.

In your First 60 Days, you will work to identify those services provided to existing customers that cannot be incorporated into the standard product and create an inventory of those services that need to be written up as Workato recipes. During this inventory assessment, you will also identify those services that are unique one-off solutions that cannot be satisfied with a repeatable recipe.

In your First 90 Days, you will continue to inventory the services that are currently provided to customers that can be incorporated into the standard product and start the process of defining the requirements for product enhancements in coordination with the product managers.

After 90 Days

Once you have trained up on the technology and services, you will inventory the service offerings provided to each customer of the Automated Analyst service and create a project plan for transitioning the customers off the Automated Analyst service and into either a Workato service or equivalent enhancements to the product. The Automated Analyst service is built on a standard set of offerings so the Workato solutions should be reusable for other customers making the transition off this legacy service.

Either build repeatable Workato recipes to move services off of the Automated Analyst or project manage enhancements to the product. You will coordinate with the customer to work through the transition off of the Automated Analyst service.

Who You Are

5+ years client-facing technical consulting experience
Demonstrable experience working with REST APIs and building third-party software integrations with Workato
Expertise with Microsoft Access and Microsoft Excel Refreshable Web Queries
Ability to work with customers to troubleshoot technical issues
Ability to multi-task across numerous client projects
Strong verbal and written communication skills
Strong interpersonal and team skills and the desire to work in a dynamic and fast-paced environment
High level of initiative to work alone or part of a team
Bachelor’s Degree in Computer Science, Information Technology, or related

Your Differentiators

Demonstrable experience with IPaaS and processes, Workato preferred
Experience with development using Java
Experience with development using SQL

Our Values

We are a Team. Employees, customers, and partners working together.
We are Customer-Focused. Customers are the heart of everything we do.
We are Driven. Seeking exceptional outcomes.
We Own our Success. Every employee has a stake in our company.
We do the right thing and have fun in the process.

The salary range for this opportunity is $100,000 – $115,000 per year. You will be eligible for employee equity as well as discretionary bonus compensation, subject to plans that may be in effect from time to time. You will further be eligible to participate in Unanet’s employee benefits plans and programs. For more details on Unanet’s benefits offerings, please visit https://unanet.com/employee-benefits.

Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.

Manager, Tutoring Data and Analytics

Amplify Education Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remoteus

Apply Now

Manager, Tutoring Data and Analytics

locations

Remote – United States

time type

Full time

job requisition id

Req_10373

A pioneer in K12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 10 million students in all 50 states. For more information, visit amplify.com.

The Tutoring department has experienced rapid growth over the last year, including the launch of at least one contract that is targeted to employ over 1,500 tutors, and is actively planning for future growth while delivering an exceptional customer experience. The Manager, Tutoring Data and Analytics, will play a key role in building the infrastructure needed for scale by designing or updating the foundational systems and tools that the team uses to manage tutoring information and data, and ensuring that those systems and tools are used effectively. Additionally, the Manager, Tutoring Data and Analytics, will produce reports and other materials that leverage tutoring data to fuel the team’s efforts to optimize tutoring delivery at scale and plan for future growth. The Manager, Tutoring Data and Analytics, will also play a key role in the department’s continuous improvement efforts, portraying data-based insights and trends that support the Tutoring department’s efforts to grow and improve.

The Manager, Tutoring Data and Analytics, will report to the Associate Director, Tutoring Operations and will work closely with the department’s regional leaders, the department’s Executive Director, Tutoring Talent, and with various other Amplify departments such as HR and Business Systems.

RESPONSIBILITIES

Develops tools and reports
- Designs tools and reports including tools to collect and analyze workforce data and implementation dashboards that provide visibility into key metrics in order to enable effective management of tutoring operations and personnel and continuous improvement in tutoring delivery
  - Solicits information and feedback from team members on tools that would be useful, including how they would be used (e.g., how frequently, by whom)
  - Develops tools, dashboards, and reports
- Collaborates with Data Science to improve and expand Looker reports
- Uses raw data in excel to create reports needed by Regional Directors to support fulfilling contractual requirements
- Supports team members in analyzing reports
- Supports team members’ use of tools, dashboards, and reports
Makes improvements to key processes and systems used to manage tutoring data
- Identifies data management processes and systems that must be optimized or constructed in order to effectively manage tutoring operations and implementation data
- In partnership with Amplify Business Systems and Tutoring Operations teams, optimizes or builds data management systems and recommends improvements to data collection methods in order to have more accurate, actionable data stored securely, efficiently reported, and readily available to team leaders.
  - Examples may include collaborating with HR and the Executive Director, Tutoring Talent to redesign and streamline how we collect and track tutor availability to inform scheduling and support forecasting hiring needs.
Supports the department’s cycle of continuous improvement
- Analyzes and reports data that fuels the department’s cycle of continuous improvement
- Identifies and communicates insights and trends that inform the department’s assessment of current tutoring delivery and potential for growth and improvement
- Collaborates with Executive Director, Tutoring Talent and Tutoring regional leaders to analyze key personnel and implementation metrics to inform decision-making.
  - Examples may include analyzing where personnel drop out of initial training and onboarding; which hiring sources yield tutors with the highest performance and retention rates; etc.
- Supports financial analyses

BASIC QUALIFICATIONS

At least 2 years of data management experience, ideally in a K-12 education setting
Experience using data management tools to support programmatic implementation and oversight, ideally in a K-12 education setting
Expert use of Google Suite including Sheets/ Excel
Experience analyzing qualitative and quantitative data to identify insights and trends
Project management experience, including the ability to independently plan for and manage complex projects from start to finish
Experience working cross-functionally to manage and execute complex projects
Excellent verbal and written communication skills
Bachelor’s Degree or equivalent experience

PREFERRED QUALIFICATIONS

Experience developing data management tools and reports
Experience managing and analyzing tutoring implementation data
Experience managing and analyzing personnel data to inform hiring and scheduling needs, ideally in a K-12 education setting
Entrepreneurial mindset
Enthusiasm for and comfort within fast-paced company culture
Systems thinker with the ability to consider multiple scenarios and priorities

COMPENSATION AND BENEFITS

Salary is only one component of the Amplify Total Rewards package, which includes a lucrative 401(k) plan, incentive stock options, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for the role is $80,000-$95,000, with potential for an annual bonus.

This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.

We celebrate ersity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a erse candidate pool.

Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Iniduals with Disabilities.

This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.

Amplify Education, Inc. is an E-Verify participant.

Senior DevOps

SWORD Health Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remoteus

Apply Now

Senior DevOps

REMOTE

TECHNOLOGY – INFRASTRUCTURE & DATA

FULL TIME

REMOTE

WHO WE ARE

Each year, 2 billion people across the world are limited by physical pain. By helping people live without pain, they are free to do the things they love most with the people they love—and never miss a moment. This is what we do. We create and design new technologies to solve one of the biggest problems in healthcare: taking care of our Physical Health. Sword Health is the world’s fastest growing digital musculoskeletal (MSK) care provider on a bold mission to free two billion people from acute, chronic, and post-surgical physical pain. Our customers include some of the most progressive Fortune 100 and 500 companies, as well as over +1400 other established businesses across the world.

The Sword program allows members to complete a personalized physical therapy program from the comfort of home, with continued support and supervision from one of our talented Sword specialists. Sword’s personalized care is more effective than traditional standards of care, and has proven to deliver best-in-class clinical results. Since breaking into the market less than three years ago, Sword has worked with insurers, health systems, and employers in the U.S., Canada, Europe, and Australia to make high quality musculoskeletal care accessible to everyone.

This is an opportunity to join Sword during a time of hyper growth and expansion. After our recent $2bn valuation, we’re excited to continue accelerating our impact by scaling with high caliber people with passion, commitment and energy to create and deliver technologies, services and products that drive human progress forward.

We welcome you to join our mission, to make a difference on a grand scale and play a pivotal role with a global team at Sword– working alongside great people pioneering novel products and cutting edge technologies.

SWORD is looking to hire Senior DevOps to join our team. .

In a company like SWORD, where we build the next generation health care, we need someone that can help and work along with our engineering team to deploy, scale and monitor our infrastructure. We are looking for a highly skilled Senior DevOps to integrate our Data & Infra team.

Our Ideal Candidate has:

Experience with Linux environments;
Experience with DevOps and GitOps methodologies;
Experience with Kubernetes and Containerized applications (Docker);
Experience with Infrastructure as Code (Terraform);
Experience with Monitoring Tools (Google Cloud Monitoring/StackDriver, Grafana, Prometheus/AlertManager);
Experience with Jenkins;
Experience with CI/CD;
Team player, Solution-oriented, Proactive attitude with “Get Things Done” mindset;
Enthusiast and interested in technologies and innovation;

Bonus Points

Experience/Knowledge with Kafka, Prometheus/AlertManager, Grafana, Elasticsearch/ Logstash/ Kibana, Vault, Redis, MySQL, DNS;
Experience with PHP, Javascript, GoLang;
Experience provisioning servers and services using AWS, Azure, or GCP;
Experience/Knowledge with Istio;
Good know-how about Cloud Networking including VPC Management, Routing, NAT, and overall troubleshooting using TCPdump analysis;
Familiar with SCRUM methodology.

To ensure you feel good solving a big Human problem, we offer:

A stimulating, fast-paced environment with lots of room for creativity;
A bright future at a promising high-tech startup company;
Career development and growth, with a competitive salary;
The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
A stimulating environment with room for creativity – fast-paced, fun, and energetic startup;
A flexible environment where you can control your hours (remotely) with unlimited vacation;
Access to our health and well-being program (digital therapist sessions).

SWORD Benefits(U.S. Based employee only) :

Comprehensive health, dental and vision insurance
Equity Shares
401(k)
Unlimited Vacation
Paid Holidays
Flexible working hours
Work from home
Parental leave
Free Digital Therapist for your family

SWORD is proud to be an Equal Employment Opportunity employer. We champion ersity and are committed to building a team that represents a variety of backgrounds, perspectives and skills. At SWORD, we believe that ersity and inclusion among our applicants and team members is critical to our success as a global company. The more inclusive and erse we are, the bigger our impact will be.

Data Analyst

Stride, Inc. Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remoteus

Apply Now

Data Analyst (Remote)

Job Category: IT
Requisition Number: DATAA027765
Full-Time
Virtual
K12 Headquarters Reston, VA 20190, USA

Job Details

Description

Over 20 years ago, Stride was founded to provide personalized learning powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.

Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.

The Data Analyst compiles data into reports, dashboards and apps into relevant data and visualizations needed for departments to accomplish key tasks and to meet company goals. The role should have a passion for connecting complex data analysis to meaningful practices. The role should have demonstrated experience communicating with various stakeholders. The data analyst should be self-motivated to solve emergent issues with the best available tools and is expected to work collaboratively with other team members and the broader team of data analysts across the company. The position will work closely with data owners and other analysts to understand the needs of stakeholders across the business. This includes preparation, design and execution of data models built to improve the academic and business outcomes of career learning.

ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential duties.

Builds data products
Create forecasting models and tools with python to understand customer retention trend
Use Sql to pull data and extract insights from complex data, deliver compelling presentations to assist Senior Executives and business stakeholders in decision making
Analyze variances between actuals and plan, use insight to iterate on forecasts and push for operational improvements
Provide accurate and appropriate materials to meet the monthly close timeline
Collaborate with the data scientist team

Supervisory Responsibilities: None

MINIMUM REQUIRED QUALIFICATIONS:

BS degree in mathematics, computer science, technology or education leadership AND
Two (2) years of data analysis OR
Equivalent combination of education and experienc

Certificates and Licenses: None required.

OTHER REQUIRED QUALIFICATIONS:

1 year creating dashboards and visualizations within Excel
1 year extracting and selecting data using SQL
Strong capabilities within the following areas:
Problem-solving / critical thinking
Teamwork / collaboration
Written and verbal communication
Ability to travel 10% of the time
Ability to pass required background check

DESIRED QUALIFICATIONS:

Experience working in education with academic data sets
Experience developing dashboards in business intelligence tools such as PowerBI
Experience scripting in Python for ETL processes
Experience working in Snowflake, DBT, Streamsets and/or Alation

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

This position is virtual and open to residents of the 50 states and Washington, D.C.

Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range.

We anticipate the salary range to be $47,926.88 to $104,803.50. The upper end of this range is not likely to be offered, as an inidual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is at-will as governed by the law of the state where the employee works. It is further understood that the at-will nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

Equal Opportunity Employer/Protected Veterans/Iniduals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to iniduals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Data Scientist, Ecosystem

Pinterest Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remoteus

Apply Now

Data Scientist, Ecosystem

Remote

Regular

Engineering

About Pinterest:

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

As a Data Scientist you will shape the future of people-facing and business-facing products we build at Pinterest. Your expertise in quantitative modeling, experimentation and algorithms will be utilized to solve some of the most complex engineering challenges at the company. You will collaborate on a wide array of product and business problems with a erse set of cross-functional partners across Product, Engineering, Design, Research, Product Analytics, Data Engineering and others. The results of your work will influence and uplevel our product development teams while introducing greater scientific rigor into the real world products serving hundreds of millions of pinners, creators, advertisers and merchants around the world.

What we’re looking for

9+ years of experience analyzing data in a fast-paced, data-driven environment with proven ability to apply scientific methods to solve real-world problems on web-scale data
Extensive experience solving analytical problems using quantitative approaches including in the fields of Machine Learning, Statistical Modelling, Forecasting, Econometrics or other related fields
Experience using machine learning and deep learning frameworks, such as PyTorch, TensorFlow or scikit-learn
A scientifically rigorous approach to analysis and data, and a well-tuned sense of skepticism, attention to detail and commitment to high-quality, results-oriented output
Ability to manipulate large data sets with high dimensionality and complexity; fluency in SQL (or other database languages) and a scripting language (Python or R)
Excellent communication skills and ability to explain learnings to both technical and non-technical partners
A team player who’s able to partner with cross-functional leadership to quickly turn insights into actions

This position is not eligible for relocation assistance.

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

US based applicants only

$207,500—$311,200 USD

Senior Data Scientist

Brightside Health Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remoteus

Apply Now

Senior Data Scientist

Remote

Full Time

Technology

Experienced

Senior Data Scientist – Brightside Health – 100% Remote in U.S.

Brightside Health delivers life-saving virtual mental healthcare to everyone who needs it. We are powered by proprietary AI, purpose-built technology, a world-class clinician network, and a care model that rivals the best of in-person treatment. When combined with precision psychiatry and leading-edge therapeutic techniques, we’re able to improve outcomes for those with mild-to-severe clinical depression, anxiety, and other mood disorders.

We take an action-oriented, purposeful approach with everything we do and seek out team members who value collaboration and thoughtful prioritization. As a result, our organization is looking for the brightest and most innovative talent in the industry. We can promise you that, as a member of the Brightside team, you’ll have the opportunity to collaborate alongside smart and driven people while growing your professional skills.

We are seeking a talented and experienced Senior Data Scientist to join our team. As a Senior Data Scientist, you will be responsible for developing and implementing advanced analytical and machine learning models that drive business value and support the experience of Brightside Health’s patients, clinicians, and internal teams.

What you’ll be doing as a Senior Data Scientist:

Design, develop, and deploy advanced analytic and machine learning models to explain or predict the behavior, experience and outcomes of patients, clinicians, and the business
Collaborate with cross functional teams to identify opportunities for data-driven decision making and translate business objectives into data science problems, and vice versa
Communicate complex data science concepts, ideas and results to technical and non-technical stakeholders
Contribute to developing core data science and machine learning frameworks that shape the Data organization

Requirements:

At least 4 years of relevant data science, analytics or machine learning professional experience
Experience in data engineering and feature preparation
Experience in developing machine learning models using a variety of techniques (including regression, classification, clustering, time series, NLP)
Track record of successfully developing and implementing ML models
Experience working with large datasets (healthcare-relevant datasets are a plus)
Interest in being an early DS/ML team member, with the technical ability to develop high value models independently while prioritizing collaboration with your teammates and stakeholders to ensure successful design and implementation
Motivated to build relationships with teammates and stakeholders, and increase data literacy and expertise throughout the organization
Passionate about improving healthcare
Bonus: experience working with large healthcare or healthcare related data sets

Tools we use:

Python, including common ML packages like NumPy, Scikit-Learn, Pandas, Tensorflow, etc.
AWS and GoogleCloud environments
SQL
GitHub

Benefits:

A competitive salary
Stock options so you have equity
Fully paid for comprehensive health care (medical, dental, vision)
Pet Insurance
Life Insurance & Short / Long Term Disability
401k Plan
Unlimited PTO and sick leave
Parental Leave
Work remotely and whatever schedule works best for you
Additional memberships and perks

Final offer amounts are determined by multiple factors including geographic location as well as candidate experience and expertise. If you have questions on compensation bands, please ask your recruiter.

Brightside Health is committed to equal employment opportunities for all team members. Every decision we make regarding employment is solely based on merit, competence, and performance. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We realize the full promise of ersity and want you to bring your whole self to work every single day.

Research shows that underrepresented groups typically apply only if they meet 100% of the criteria listed. At Brightside, we are dedicated to fair play and encourage women, people of color, and LGBTQ+ job seekers to apply for positions even if they don’t check every box for the role.

We know that ersity makes for the best problem-solving and creative thinking, and are committed to equity and inclusion. We are dedicated to adding new perspectives to the team and encourage everyone to apply if your experience is close to what we are looking for. We’re an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

Director of IT

Polygon Technology Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remotework from anywhere

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Director of IT

Remote

Tech MIS

Remote Full-time

Remote

What is Polygon Labs?

Polygon Labs develops Ethereum scaling solutions for Polygon protocols. Polygon Labs engages with other ecosystem developers to help make available scalable, affordable, secure and sustainable blockchain infrastructure for Web3. Polygon Labs has initially developed a growing suite of protocols for developers to gain easy access to major scaling solutions, including layer 2s (zero-knowledge rollups and optimistic rollups), sidechains, hybrid chains, app-specific chains, enterprise chains, and data availability protocols. Scaling solutions that Polygon Labs initially developed have seen widespread adoption with tens of thousands of decentralized apps, unique addresses exceeding 225 million, over 1.2 million smart contracts created and 2.56 billion total transactions processed since inception. The existing Polygon network is home for some of the biggest Web3 projects, such as Aave, Uniswap, and OpenSea, and well-known enterprises, including Robinhood, Stripe and Adobe. Polygon Labs is carbon neutral with the goal of leading Web3 in becoming carbon negative.

Polygon has grown from a small startup into a remote-first global company with hundreds of distributed employees. Along with the growth in team members has come growth in the number of tools and services needed to help all those team members work efficiently. That’s where the IT team comes in. We’re seeking someone experienced to lead and grow the existing IT team into an efficient powerhouse.

Responsibilities

Manage and scale the IT team.
Own, integrate, and maintain all tools and services used internally across the org, including, but not limited to HRIS apps, Support Ticketing systems, Productivity Suites, CRM apps, Teleconferencing apps, source code & password management services.
Implement best practice policies and procedures for onboarding, offboarding, scaling, security, backups, inventory lists, and disaster recovery for all services.
Procurement and management of laptops, mobiles, and other hardware.
Coordinate monitoring performance and availability of services with the DevOps team.
Coordinate with teams across the org to manage capacity planning for all services, including maintaining and managing license pools for services.
Manage the acquisition of new tools, from requirements gathering through candidate selection and testing, to purchase and deployment with rollout planning and integration with existing tools.
Coordinate with HR & team leads to manage standardized employee groupings across tools, and to customize workflows and admin rights per team within tools and services.
Design staff onboarding and exit procedures and policies for services in coordination with HR & team leads.
Coordinate with the Finance team to standardize payment policies and methods for services across the org.
Manage end-user training plans and documentation for service use.

Requirements

This is a hands-on role that requires both technical and managerial expertise. Though you’ll be designing and implementing policies and procedures, you’ll also be actively maintaining services and designing automation to standardize performing routine service admin tasks.
You’ve led and scaled an IT team in the past.
You’ve deployed and managed Email, Calendaring, Office Suite, virtual meeting, and file-sharing services for orgs > 150 people, preferably using Google Workspace. Experience with supporting global orgs and/or 500+ people is a plus.
Experience using MDM software to standardize tools deployment across org teams and devices.
You’ve supported HR, finance, and legal applications.
Experience with supporting applications and services on Linux & OSX. Experience supporting mobile is a plus.
High aptitude for understanding and learning new software packages, and the ability to understand end business processes is essential.
Bonus if you’ve used a source code control system to store service configs and track config updates for services.

How you’ll work

We’re a global, distributed team because we take talented, motivated people where and when we find them.
That means you’d be one of over 400 remote employees working in 80 countries. You’ll manage your availability along with the availability of resources to support the varied operational, functional, and regulatory needs of people employed in so many locations, and using so many service providers to connect to company systems.
You’ll manage a globally distributed team of IT engineers for 24/7 coverage.
You’ll partner with Security and DevOps team members in locations where employees are clustered to meet availability objectives and to accommodate location and team-specific service requirements.

Benefits

The goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes, the following benefits:

Remote first global workforce
Industry leading Medical, Dental and Vision health insurance fully covered for each employee*
Company matching 401k with 6% match*
$1,500 Home Office Set Up Allowance
$2,000 Annual Employee Development Program
Unlimited PTO
Book Allowance Program$200 per year
Company issued laptop

*In certain countries medical, dental and vision is fully covered for any dependents. This is country and plan specific.

Polygon is committed to a erse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

If you think you have what it takes, but don’t necessarily meet every single point on the job description, please still get in touch. We’d love to have a chat and see if you could be a great fit.

Technical Product Marketing Manager

Camunda Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remotework from anywhere

Apply Now

Technical Product Marketing Manager

Marketing

About the role

As a Technical Product Marketing Manager at Camunda, you will support our marketing team by producing technical builder content to evangelize the Camunda Platform as well as support our PLG motion.

This position will report directly to the VP, Product Marketing and work in close collaboration with our product marketing & content marketing squads.

What you’ll do:

Create product focused, technical, short & long form content including (but not limited to) blog posts, videos, and webinars.
Produce & present technical product demonstrations showcasing products across a variety of scenarios and industry use cases.
Create top-funnel content for the Camunda.com blog that is interesting and helpful to technical personas such as developer and enterprise architect.
Create content that is helpful to technical personas yet focused on driving organic traffic to Camunda.com or Camunda.com/blog such as videos, live streams, hackathons, occasional conference talks, workshops.
Assist the product marketing squad with technical demonstrations and technical messaging.

What you’ll bring along:

3+ years in a technical marketing or developer advocacy role
2+ years as full-time process automation consultant or software developer
Passion and proven record for enabling developers
Clear written, verbal, and presentation skills
Understand the business value of your work and are able to communicate it to stakeholders
Executes work in an autonomous way with little assistance

It would be great if you have:

Working knowledge of Java
Experience with open source communities
Background in BPMN, DMN or process/workflow automation companies
Working knowledge of or interest in Kubernetes-related technologies
Ability to thrive in a remote-first organization
International work experience

If you don’t think you meet all of the criteria but are still interested in the job, please apply. Nobody checks every box – we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

Who is Camunda?

Camunda is the leader in process orchestration software. Our software helps orchestrate complex business processes that span people, systems, and devices. With Camunda, business users collaborate with developers to model and automate end-to-end processes using BPMN-powered flowcharts that run with the speed, scale, and resiliency required to compete in today’s digital-first world. Hundreds of enterprises such as Atlassian, ING, and Vodafone* design, automate, and improve mission-critical business processes with Camunda to drive digital transformation.

Annually recognized by Deloitte among top high-growth companies, Camunda operates as a global, remote-first organization.

What We Have to Offer:

A remote-first culture that enables you to work remotely as much as you’d like to. We believe talent is global!
A home office equipment budget and the choice of hardware. Mac, Windows, Linux, you choose what works best for you and/or work from a coworking space.
We support our employees in maintaining a healthy work/life balance, so we offer and encourage unlimited, paid flexible time off at Camunda. Use your flexible time for anything that helps you recharge your batteries or maintain your life outside of work.
A clear mind is a healthy mind; we offer a headspace subscription and pay towards your fitness activities.
Each year, Camunda hosts a company-wide get-together in new and exciting locations! In 2021, we rented out a whole island in Croatia. Find out more about the annual retreat here.
Inclusive culture based on our FAITH values, performance reviews, and employee engagement surveys to make sure you feel heard and valued.
All Camunda employees are offered virtual shares from our Virtual Stock Option Plan (VSOP).
More of what we offer globally & in your country can be found here.

Everyone is welcome at Camunda it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour erse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applications will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking forward to your application!

Did we pique your interest? Apply now and learn more. For a complete list of jobs at Camunda, please check out: https://camunda.com/career/.

#LI-NC1 #Li-Remote #EMEA

Product Owner

Pager, Inc. Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remoteus

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Product Owner

US – Remote

Our mission is to help people be healthier and live better lives. We strive to help them navigate an increasingly complicated healthcare environment and figure out the next right thing to do for their health. To engage and influence consumers, we connect with them in multiple ways (e.g. digitally or over the phone) to educate, encourage, and assist them with taking action. Behind the scenes we have a fairly sophisticated deployment of technology and human resources to make it all happen. The Product Owner is essential to our Wellness Platform delivering value, evolving, and finding more and better ways to help people.

The Product Owner drives the culture of relentlessly questioning the value of any product change to separate “wants” from “needs” and continuously refines his/her team’ product backlog to ensure the highest quality product is delivered and aligns with the vision, budget and timeline of our Wellness Platform. Working with internal and external stakeholders, the Product Owner drives projects to success and sees things through to completion. As part of a larger team that prizes, strong relationships, collaboration and camaraderie, we will ensure our Wellness Platform is perceived as innovative, effective, and the partner of choice when it comes to engaging consumers and helping them along their healthcare journeys.

Product Owners partner tightly with product managers, market-facing teams, Technology, and Operations. To be effective, the Product Owner must thoroughly learn specific product domains, connect dots to understand the “why,” author and include a comprehensive list of assumptions that clarify performance, concurrency, client impact and business impacts, and be able to understand complex concepts which support quality product development. Equally important, the Product Owner teaches and guides, so it is important to be able to convey those same complex concepts in relatively simple terms where appropriate while still delivering detailed meeting and release notes alongside robust internal user guides. This role reports to the Senior Manager, Product Ownership.

Responsibilities:

Partner with Product Management (10%)
Understand health, wellness, and care navigation use cases and align them to themes
Collaborate with Product Managers to create and manage product road maps
Guide and inform development of requirements
Guide solution discovery and lead feasibility analysis
Ideate new capabilities with Product Managers and market-facing teams
Enable our Wellness Platform to meet market commitments on time and within budget
Requirements & Planning (20%)
Develop a fundamental understanding of our Wellness Platform architectural layout
Create user stories and work with key stakeholders to define acceptance criteria
Maintain acceptance criteria and proper sizing of all Features, Epics, and User Stories
Continuously prioritize and groom product backlog Collaborate with development to ensure user stories are properly sized
Enable enlightened change control
Resolve issues and keep teams on point
Development Team (60%)
Ensure feature delivery on schedule with development teams
Align architecture work, technical design, and feature development with comprehensive stories
Collaborate with solutions architecture and development leads on design and architecture approach
Participate in requirements discovery with product management and solutions architecture teams
Embrace root cause feedback loops and push our Wellness Platform to continuously improve process, execution, and quality of delivery
Verification of Requirements (10%)
Ensure integrity of deliverables and satisfaction of Product vision
Conduct research into system issues and products as required
Participate in or lead product trainings for internal stakeholders
Create and maintain documentation related to product specific domains
Coordinate, document, triage and communicate pre and post software release information
Align long term operational support handoffs

Requirements:

2+ years of related work experience
Solid understanding of the product lifecycle
In-depth understanding of Agile methodologies
Comfortable working with multiple initiatives in tandem in-house and remote
Excellent verbal and written communication skills
Competent knowledge of information technology concepts. application development methodology, and standards

For Colorado, Nevada, and New York-based employment: In accordance with the Pay Transparency laws the pay range for this position is $93,000 to $106,500. The compensation package may include stock options, plus a range of medical, dental, vision, financial, generous PTO, stipends for professional development, and wellness benefits. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. The range listed only applies to Colorado, Nevada, and New York.

At Pager, we value ersity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Offers are contingent upon the successful completion of a background check. This may include but is not limited to substance testing, education, employment, references, state and federal licensure and certifications, criminal history, Office of the Inspector General (OIG) and General Services Administration (GSA) exclusions checks.

Senior Security Engineer

HubSpot Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remoteus

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Title: Senior Security Engineer

Location: Remote – USA

The Security Engineer is an integral contributor to the effectiveness of HubSpot’s information security. They will be responsible for deploying and operating our various tool sets with the goal of minimizing threats to the confidentiality, integrity, and availability of both customer and corporate information. The engineer will work extensively with our Information Technology and Network Engineering teams to design and integrate continuous improvements to our infrastructure as well as ensure both our processes and tools are fully optimized. They will be the primary implementer of solutions that will augment visibility and anomaly detection throughout the enterprise. They will become a Subject Matter Expert in both our information architecture as well as the tools, policies, and processes we utilize to protect it. The engineer will maintain timely knowledge of the evolving threat landscape in order to identify relevant risk and determine if adjustments to our toolsets are required. They will partner with other members of the Information Security team to ensure cohesive awareness of risk and our risk reduction capabilities, as well as easily collaborate with other departments that support our Information Security Program. The engineer will also work closely with Carbonite’s compliance team in order to deliver relevant content critical to our various regulatory attestations.

Related degree and experience with network administration and/or system administration with an emphasis on security operations.
Working knowledge of centralized policy functions and capabilities (eg Group Policy).
Experience operating layer 7 firewalls. Inclusive of networking (layer 2 and 3), virtual routing, constructing rules, best practice segmentation, IPSec tunnels, remote access VPNs, Intrusion Prevention, and content filtering.
Working knowledge of IP networking, including layer 2 /3 functions, static and dynamic routing protocols.
Effective at troubleshooting network connectivity at the host level.
Working knowledge of Active Directory and it’s functions in the enterprise.
Experience with endpoint detection and response functionality.
Experience investigating suspicious activity and security events.
Experience with vulnerability management scanners.
Experience with SIEM technologies.
Knowledge of DNS exploitation and its role in malicious activity.
Experience with Privileged Account Management (PAM) tools.
Solid understanding of email risks and hygiene methods.
Experience with Network Access Control (NAC) best practices, inclusive of IOT risk management.
Exposure to physical security tools and conceptual best practices.
Conceptual understanding of asset and data lifecycle management.
Extensive experience designing and deploying High Availability layer 7 firewalls. Inclusive of networking (layer 2 and 3), virtual routing, constructing rules, best practice segmentation, IPSec tunnels, remote access VPNs, Intrusion Prevention, and application filtering.
Extensive knowledge of IP networking, including layer 2 /3 functions, static and dynamic routing protocols.
Experience as a primary operator of technology within a large, distributed, complex enterprise infrastructure
Highly effective at troubleshooting network connectivity.
Experience with Public Cloud security, including an understanding of shared security models, high risk areas, and visibility/defensive gaps in native provider platforms.
Experience with AWS VPCs, NSGs, IAM, Cloudtrail, VPC flow logs, access logs, host protection and event investigation.
Significant experience with Active Directory and knowledge of it’s functions in the enterprise.
Experience with endpoint detection and response capabilities.
Experience investigating suspicious activity and security events.
In depth experience with SIEM technologies.
Experience deploying DNS security tools and designing best practices.
Experience with Privileged Account Management (PAM) tools.
Solid understanding of email risks and hygiene methods.
Experience with Network Access Control (NAC) best practices, inclusive of IOT risk management.
Exposure to physical security tools and conceptual best practices.
Conceptual understanding of asset and data lifecycle management.
The ability to effectively coordinate with multiple stakeholders and build relationships.
Highly effective at training team members on new (to them) technologies.

Cash compensation range: 130000-182000 USD Annually

Data Analyst, Finance

Chainlink Labs Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remotework from anywhere

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Data Analyst, Finance

UNITED STATES / REMOTE

DATA ANALYTICS

REMOTE – FULL-TIME

This is a career-defining opportunity to deliver and level up in a cutting-edge Data Analytics team helping drive the sustainable growth of Chainlink Labs as we continue to successfully implement a key piece of the world’s blockchain infrastructure that will power the digital agreements of the future.

Chainlink Labs seeks a motivated Data Analyst- Finance to join the world-class Data Science and Analytics team—this exciting opportunity will impact Chainlink Labs’ financial performance and GTM effectiveness.

The successful candidate will quickly become an expert in crypto and traditional financial data, merging these to deliver high-impact insights. You will be shaping the decision-making with stakeholders in Finance, GTM, and Product functions. This role will be vital in scaling the finance processes, improving overall financial data quality, and informing decisions.

You will apply your advanced statistical knowledge to financial modeling and forecasting to improve financial metrics, optimize cost structure and positively impact product unit economics. In partnership with stakeholders, you will drive actionable insights and influence key decision-makers. You will play a strong role in shaping our strategy.

Your Impact

Generate and propagate business-focused insights, accelerating Chainlink Labs move through the Data Analytics life cycle
Conduct in-depth financial and on-chain crypto data analysis to identify trends and opportunities to optimize cost structure and product unit economics. Provide recommendations based on data insights to improve financial performance, product strategy, and GTM effectiveness
Develop and maintain dashboards and reports to track key business financial metrics and KPIs
Partner with cross-functional teams to support the development of data-driven strategies and initiatives

Requirements

Bachelor’s degree in a quantitative field such as mathematics, statistics, economics, computer science, or a related field
5+ years of Analytics experience or equivalent field
Strong analytical skills in data analysis tools such as SQL, R, or Python.
Experience with BI tooling such as Power BI essential
Deep understanding of statistics and data modeling
Extreme ownership mindset, everything you deliver meets high standards
You’re comfortable working in a high pace, nimble environment

Preferred

Experience with open-source or commercial optimization tools: CPLEX, GUROBI
Background in tradfi, defi, computational finance
Experience with crypto data modeling and analytics

Our Principles

At Chainlink Labs, we’re committed to the key operating principles of ownership, focus, and open dialogue. We practice complete ownership, where everyone goes the extra mile to own outcomes into success. We understand that unflinching focus is a superpower and is how we channel our activity into technological achievements for the benefit of our entire ecosystem. We embrace open dialogue and critical feedback to arrive at an accurate and truthful picture of reality that promotes both personal and organizational growth.

About Chainlink Labs

Chainlink is the industry standard oracle network for connecting smart contracts to the real world. With Chainlink, developers can build hybrid smart contracts that combine on-chain code with an extensive collection of secure off-chain services powered by Decentralized Oracle Networks. Managed by a global, decentralized community of hundreds of thousands of people, Chainlink is introducing a fairer model for contracts. Its network currently secures billions of dollars in value for smart contracts across the decentralized finance (DeFi), insurance, and gaming ecosystems, among others. The full vision of the Chainlink Network can be found in the Chainlink 2.0 whitepaper. Chainlink is trusted by hundreds of organizations—from global enterprises to projects at the forefront of the blockchain economy—to deliver definitive truth via secure, reliable data.

This role is location agnostic anywhere in the world, but we ask that you overlap some working hours with Eastern Standard Time (EST).

We are a fully distributed team and have the tools and benefits to support you in your remote work environment.

Chainlink Labs is an Equal Opportunity Employer.

Senior Security Operations Engineer

Jasper AI Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remoteus

Apply Now

Title: Senior Security Operations Engineer

Location: Austin, TX or United States (Remote)

Want to revolutionize Content Creation with AI?

Launched in February 2021, Jasper is an AI content platform that helps creators and companies of all types expand their creative potential. Over 105,000 active customers are using Jasper to break through writer’s block, repackage their content, create original art, and adjust writing for language and tone. The interest in AI continues to grow and we are at the forefront of teaching the world how to leverage artificial intelligence as a creative partner. We are building teams that will pioneer the content generations space even further.

As a Senior Security Operations Engineer at Jasper, you’ll report to the Director of Information Security. In this role, you will be responsible for ensuring the security of our digital systems, customer data, and responding to any incidents that may arise. As a member of the security team, it is essential to foster strong and resilient connections with business leaders to maintain a secure environment.

The role is open to candidates located in the US and can be remote within the United States. We have offices in Austin, TX and Salt Lake City, UT with employees based across the US and Australia. We’ve built a strong foundation to support remote employee engagement with other teams. We have a mix of experience levels and backgrounds, and we’re building an environment that celebrates knowledge sharing, mentoring and career growth.

What you will do at Jasper

Implement and manage incident response protocols to ensure quick identification and resolution of security issues.
Conduct proactive threat hunting exercises to identify potential security threats and risks.
Innovate novel attack and defense methods for AI systems.
Lead investigations into security incidents to identify root causes and take appropriate actions to prevent similar incidents from occurring in the future.
Collaborate with cross-functional teams to identify vulnerabilities and implement necessary security measures.
Develop and maintain security documentation and procedures to enhance incident response and threat hunting capabilities.
Stay up to date with the latest security threats, trends, and technologies.

What you will bring to Jasper

3-5 years experience in incident response and threat hunting, with demonstrated expertise in security principles.
Experience with compliance standards such as SOC2, ISO 27001, GDPR, etc.
Demonstrated experience securing cloud systems, GCP experience a plus.
Advanced knowledge of security protocols, standards and controls. (NIST, CIS, etc.)
Experience with security technologies such as firewalls, intrusion detection/prevention systems, antivirus software, and cybersecurity incident response platforms.
Advanced knowledge of Splunk or similar SIEM tools, including the ability to manage the environment, create dashboards, and alerting.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Ability to work independently and as part of a team.
Certifications such as CISSP, CEH, and GCIH are a plus.

We promote growth opportunities and career development. We strive to assign projects based on what will help each team member develop into a well-rounded security engineer and position them to take on complex and exciting tasks in the future. Our founders put a high value on work-life balance. Striking a healthy balance between your personal and professional life.

Compensation Range

At Jasper, we believe in pay transparency and are committed to providing our employees and candidates with access to information about our compensation practices. The expected base salary range at offer for this role is $170,000- $200,000. Compensation may vary based on relevant experience, skills, competencies and certifications.

Benefits & Perks

Comprehensive Health, Dental and Vision coverage beginning on first day for our employees and families (Jasper.aicovers 100% of the premium for employees).
Unlimited PTO
401(k) program with company matching,
Monthly wellness reimbursement and flexible time-off to encourage a healthy work-life balance
Generous budget for home office set up
Learning and development opportunities
Paid parental leave
Travel perk program

Our goal is to be a erse workforce that is representative at all job levels as we know the more inclusive we are, the better our product will be. We are committed to celebrating and supporting our differences and that ersity is essential to innovation and makes us better able to serve our customers. We hire people of all levels and backgrounds who are excited to learn and develop their skills.

We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

Data Scientist

Marathon Health Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remoteus

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Data Scientist

Job LocationsUS-Remote

Type Full-Time

Category Information Technology

Overview

Marathon Health is seeking a full-time Data Scientist responsible for the development and execution of our advanced analytics strategy including the development of standard internal and external reporting and the principal consultant on implementation of advanced analytics. This role will collaborate to perform big data analytics and work with domain experts to construct ML and AI models to improve member health. The Data Scientist will work closely with internal and external stakeholders to build actionable analytics insights that help us actualize our care model and transform millions of lives.

This is a great opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun. Our ideal candidate is energized by the challenge of visual storytelling, the process of working with complex datasets and the challenge of distilling meaning from data.

This is a remote, 40 hour per week opportunity offering competitive compensation and full benefits including medical, dental, vision, 401(k), paid time off and resources to support your ongoing growth and development.

About Marathon Health

Marathon Health (www.marathon-health.com )is one of the nation’s leading providers of employer-based health services. We serve businesses throughout the United States, providing a different kind of healthcare program that focuses on total population health management and health risk reduction.

Marathon Health promotes a culture of health and wellness in everything we do. It is for this reason we seek to hire iniduals who embrace wellness and model healthy behaviors in their own lives. We are proud to be a drug and tobacco free company. We value the richness ersity brings to our workforce and are committed to being an equal opportunity employer and provider (EOE).

Responsibilities

Serve as subject matter expert and provide guidance to leaders in data interpretation and model development and implementation.
Develop analytics and dashboards that enable data-driven decision-making by the business operations and clinical teams, with a focus on cost, utilization, care improvement opportunities, patient risk, and clinical quality outcomes.
Use a flexible and analytical approach to design, develop, and evaluate predictive and prescriptive models and advanced algorithms that lead to identification, stratification, and engagement of the Marathon Health member population.
Assist teams in creating reporting resources and datasets that are well designed, easily maintained, and repeatable.
Produce clear and concise summaries of analytical findings for easy consumption by a variety of audiences throughout Marathon Health.
Help guide the enhanced analytics function across the Marathon Health organization.
Responsible for understanding and performing internal reporting as well as ad-hoc data queries and proactive analysis to help leadership team improve decision-making.
Gather, manage and synthesize large amounts of information effectively and creatively.
Analyze external/internal clinical data and provide recommendations to drive improvements.
Create documentation and training materials for technical and non-technical users of our data and analytics products

Qualifications

Strong Healthcare Data Knowledge with minimum of 5 years of Data Analytics Experience required
Master’s Degree in relevant field required
Prior experience working directly with clinical data, particularly doing data wrangling of raw Electronic Health Data (e.g., Athena EMR) or claims data is a strong plus
Understanding of reporting and data systems
Ability to translate complex information into workable sets of information.
Knowledge in data warehouse design (e.g. dimensional modeling) and Data Cleansing, wrangling, data mining.
Highly experienced using statistical computer languages (R, Python, SAS, Spark, SQL, etc.) to manipulate data and draw insights from large data sets
Strong understanding of how to convert data into solid visualizations (Tableau, Qlik etc)
Prior experience building large scale pipeline health dashboards also a strong plus

COVID-19 Vaccinations are not mandated at Marathon Health unless there are specific client requirements or applicable state laws.

(Colorado, New York and California Only*) Minimum salary of $85,000/year plus benefits

Director of Data Science

Maisha Meds Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remotework from anywhere

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Director of Data Science

Remote

Maisha Meds is seeking an expert in data analysis and engineering to manage our wonderful data team, manage our data pipelines, and create analysis for internal and external stakeholders.

Join Our Team

Maisha Meds is an organisation dedicated to improving health care in Africa. We began full-time operations in 2017 and over the past few years has grown to support over 4 million patient encounters at over 1,200 pharmacies and drug shops annually across Kenya, Tanzania, Uganda, Nigeria, and Zambia. We are building the financial and technology infrastructure to enable global health funders to pay for health outcomes at the last mile, with an initial focus on malaria case management. Recent results from a randomised controlled trial with UC Berkeley showed that our programs lead to a statistically significant 350% increase in appropriate and high quality malaria care. Based on these results, we are planning to scale the technology to reach over 10,000 health facilities and 20 million patients, and to directly pay for health outcomes for 1 million patients annually by 2024. In addition, we are actively building programs to support injectable contraceptives, HIV pre-exposure prophylaxis, measles and HPV vaccines, malnutrition support, and safe water interventions.

Our work is funded by USAID Development Innovation Ventures, the Bill & Melinda Gates Foundation, the Children’s Investment Fund Foundation, Grand Challenges Canada, Pfizer, and others, and we are starting to build partnerships with multilateral global health funders, pharmaceutical companies, and national health insurance funds to have them pay us on a contract basis for health outcomes. We use data from our point of sale software to design programs that leverage financial incentives to improve uptake of high impact health products. And we measure our success by our ability to improve the quality and affordability of healthcare diagnosis, treatment, and prevention for low-income patients across Africa.

About the role

The data team is an important cross-functioning team at Maisha Meds. Over the past couple of years, the team has delivered on a range of projects from charting antibiotics usage across East Africa using erse data sources to real time metrics of Maisha Meds’ internal programs and projects. We’re looking for a leader to guide the team and to execute on a variety of projects. You will be using datasets that include internal transaction data on pharmacy transactions; publicly available data like maps, epidemiologic data, socioeconomic information; port-level data to understand market-level trends; and other proprietary data that may be linked with last-mile point of care data to provide a market level understanding of healthcare delivery in the region.

As Director of Data Science at Maisha Meds, you will be responsible for:

People and Team

Manage a remote team of awesome data scientists
Mentor iniduals outside of the data team to help them improve their analytical skills

Data Analysis

Manage relationships with different stakeholders ranging from external economics researchers and global health funders to internal operation teams
Translate ambiguous stakeholder desires into concrete requirements and action plans (in some cases by serving as a product manager for dashboard creation)
Create forecasts, models, and statistical analysis from unclean data sets
Build visualizations using BI tools such as Metabase and Redash to clearly communicate findings

Our preferred candidate would have experience in either Data Engineering or Experiment Design and Analysis (both not required)

Data Engineering

Maintain data pipeline that aggregates data from various sources to our Snowflake data warehouse
Keep our BI tools in good function by regularly performing upgrades and troubleshooting any outages
Create well-modeled data sets for easier queries and quick analysis
Automate the cleaning of unclean / semi-structured datasets (on rare occasions, coordinate contractors when manual data cleaning is required)
Control fine grained data access for internal and external users, especially for sensitive, PII data

Experiment Design and Analysis

Lead A/B testing strategy, design, activation, analysis of results and recommendations to help answer questions related to subsidy programs Maisha Meds runs, healthcare behavior change, and product and growth optimization
Use state-of-the-art planning and targeting tools and interfaces to perform A/B and multivariate testing of various levels of complexity.
Deeply understand Maisha Meds objectives and partner with key stakeholders in operations, strategy, tech, and among external research partners to drive the A/B testing process and produce winning tests and actionable recommendations

Our Technologies:

dbt
Terraform
Rivery
Snowflake
Metabase and Redash

Our Ideal Candidate:

Data Science leadership – You’ve built and led data science teams before and have a track record of building strong teams and supporting the growth and development of your team members.
Opinionated partnership – You are a strong cross-functional partner, can speak cogently to technical and non-technical leaders, and have a track record of quickly building trust, debating and making progress with your partners.
Pragmatic and business-oriented: You understand that Product Data Science is not one-size-fits-all, and the mix of opportunistic analysis, experimentation varies depending on the business and product. You’re able to make effective tradeoffs between certainty and
A credible technical coach for your team who is willing to get your hands dirty – You have expertise in SQL and at least one scripting language (ideally Python or R) and have ideally led teams with a mix of more analytical and statistically oriented data scientists.
Commitment to ersity: You have built and are committed to building erse and inclusive teams; you value empathetic and direct communication and foster environments that are at once collaborative, empowering, supportive, and challengingones where people do their best work.

Nice to Haves:

You have worked at a growing start-up.
You have experience in both B2B and B2C environments.
You have experience evaluating and launching new analytical tools and systems across a fast-growing organization.
You have prior experience in healthcare and/or East Africa
You’re familiar with supply chain forecasting or credit scoring

Why You Should Join Us

On a roll: Doubling year over year with new funding partnerships soon to be announced and recent expansion into Uganda, Nigeria, and Tanzania
Great team: Founded, managed and backed by successful veterans of Stanford School of Medicine, Google, Lions Head Investment Bank, I&M Bank. We have technologists, clinicians, and economists working side by side to solve difficult problems.
Great funders: We’re backed by the Bill & Melinda Gates Foundation, USAID Development Innovation Ventures, CIFF, WHO FIND, and Pfizer to pay for healthcare on behalf of patients, with others to be announced soon.
Huge market: Disrupting a massive, growing $50+ billion market for healthcare payments for low-income patients, with a focus on paying for health outcomes to ensure patients get better.
Great customers: Create incentives that ensure our nurses, pharmacists, and clinicians provide excellent care and pay them when this happens.
Impact: A fun and exciting start-up culture that empowers its people to make a huge impact.

Location

Remote, Remote

Employment Type

Full-Time

Minimum Experience

Manager/Supervisor

Senior Data Analyst

Mixpanel Remote.coover 1 year ago

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location: remoteus

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Senior Data Analyst

at Mixpanel

San Francisco, Remote

About Mixpanel

Mixpanel is a leading product analytics software company, currently helping the world answer 81 million product questions every year. Our pioneering event-based tracking solution gives product teams the ability to gain insights into how to best acquire, convert, and retain their users across web and mobile platforms.

Powerful, flexible, and easy-to-use, Mixpanel enables teams to learn from their user data and innovate rapidly in creating winning products. Today, we serve nearly 7,000 paying customers through seven offices globally in our quest to provide the most in-depth product analytics that everyone can use and trust.

About The Role

The Analytics team does business and product analysis, builds frameworks and forecasts, tells data stories, and makes recommendations so that Mixpanel can run on data. Since Mixpanel’s mission is to enable our customers to be data-driven, it is only natural that Mixpanel itself is serious about being data-driven too. As a result our team’s scope covers the entire business and product.

Data Analysts at Mixpanel ensure that our go-to-market teams have access to the reporting and insights necessary to win. They collaborate with the leaders in these areas to design the right dashboards and metrics, and they answer important questions that go beyond the available metrics. As a Senior Data Analyst, you will have an opportunity for immediate impact in our product-led growth operations, and you will get to be hands-on with tools in the modern data stack like BigQuery, Looker, dbt, reverse ETL tools, and, of course, Mixpanel.

Responsibilities

Answer important business questions to inform our strategy and operations.
Work with go-to-market leadership to identify their teams’ data and reporting needs.
Conduct regular metrics and insights reviews with company leaders.
Forecast metrics and attribute metrics trends to internal and external factors.
Design the right data interfaces or data UX for internal users in operational teams to get easy access to the right data at the right time to best do their jobs.
Communicate analysis insights at all levels of the organization to drive positive change.

We’re Looking for Someone Who Has

Wants to drive positive change with recommendations rooted in data analysis
Ability to write SQL queries to build new dashboards and answer new questions.
Scripting ability in Python, R, or a similar language a big plus.
Experience collaborating effectively with teams and leaders in different parts of a business.
Excellent written and verbal communication

Compensation

The total target compensation (TTC) for this full-time position is $170,550-$208,450 across the United States. This amount includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. This position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.

Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, inidual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.

Benefits and Perks

Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Generous Vacation Policy & Additional Company Holidays
Enhanced Parental Leave
Volunteer Time Off
Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

*please note that benefits and perks for contract positions will vary*

Culture Values

Be Open: When knowledge becomes open, we can come together as a team to collaborate around a shared purpose
Customer Focus: Our customers’ success is our success
Lead Change: Everyone at Mixpanel has the capacity to make an impact on the business
Results Oriented: Driving results in a measurable way ensures we stay focused on the highest impact initiatives
One Team: We can’t win without each other

Why choose Mixpanel?

We’re the leader in product analytics and have raised $277M from prominent investors like Andreessen-Horowitz, Sequoia, YC, and Bain Capital. Over the years, we’ve seen a spike in our leading indicatorssignups and weekly active userswhich have directly translated to revenue growth. Recently, we secured a $200M Series C growth investment from Bain Capital to accelerate our product development, expand our reach to customers, and more. Our award-winning teams make our continued growth possible by finding creative solutions to ever-changing challenges with scaling, reliability, design, and service. Today, we’re the only company single-mindedly focused on enabling the world’s most innovative companies to use data to uncover insights about their customers to build better products.

Mixpanel is an equal opportunity employer supporting workforce ersity. At Mixpanel, we are focused on things that really matterour people, our customers, our partnersout of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.

Data Network Engineer

Corning Remote.coover 1 year ago

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location: remoteus

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Data Network Engineer (Charlotte, NC or Corning, NY or Remote)

Location: Charlotte, NC, US, 28216

The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies. Through these efforts, IT helps to improve the competitive position of Corning’s businesses through IT enabled processes.

IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide.

PURPOSE OF POSITION:

The Data Network Engineer will configure and support network devices and solutions to align with Corning’s technology standards and meet the connectivity needs of our business.

ROLES and RESPONSIBILITIES:

The Data Network Engineer will perform the following duties:

Perform network design, configuration, deployment, execution and operational support of Network WAN and LAN environments.
Support network solutions including routing, switching, WAN optimization, load balancing, SDDC and SDWAN environments.
Design, configure, deploy, maintain, and administer network connectivity supporting Corning distributed locations, manufacturing plants and data centers, inclusive of WAN, LAN, network software, hardware, and tools.
Implement and support Data Center Network LAN distribution, Internet Edge, Cloud Connectivity, and appliances.
Troubleshoot, diagnose, and resolve hardware, software, and other network and system problems.
Participate in root cause analysis on incidents, helping to drive identification of preventative actions meant to ensure problems don’t recur, and delivering on the tasks within those actions.
Create, review, update, and vet technical functional specification, low-level network solutions design documentation and operations guides/runbooks, ensuring those are complete, correct and kept current.

EDUCATION and EXPERIENCE:

Bachelor’s degree or equivalent combination of education and experience.
For purposes of compliance with U.S. government requirements, this position is limited to U.S. citizens; U.S. permanent residents (aka green card holders); refugees officially admitted under U.S. law; or persons officially granted asylum under U.S. law.
5 years of experience analyzing requirements for implementing, supporting, and troubleshooting network devices/functions/tools/processes in a large enterprise or Telecommunications environment.
2 years supporting large, enterprise class datacenter network environments.
3 years performing Data Center and/or WAN network functions in a large, enterprise class environment.

REQUIRED SKILLS:

Deep understanding of networking protocols, including IPsec, MACsec, HSRP, EIGRP, BGP, OSPF, QoS, 802.x and public/private key encryption
Practical knowledge of TACACS, AAA, DDI, IPsec, 802.x, and public/private key encryption
Ability to implement, administer, and troubleshoot network infrastructure devices
Solid working knowledge and experience managing network infrastructure and network hardware including several of the following – Cisco, Aruba, Arista, Juniper, Palo Alto, Riverbed, F5, Radware, Zscaler, Infoblox, and VeloCloud.
Understanding of and practical knowledge of approaches to network security including packet filtering, access lists, firewalls, WAF, IDS, DDoS mitigation techniques
Experience with SDDC, spine leaf architectures
Excellent technical analysis, problem solving, and business relationship skills.
Ability to think through problems and visualize solutions.
Ability to create accurate network diagrams and documentation for design and planning network communication systems.
Ability to work with all levels of staff within and outside of IT and outside the organization
Excellent communications, interpersonal and influencing skills
Must be a self-starter, able to work in team environment and motivate others
Must be willing to be on call available for after-hours support and an on-call rotation as defined by the team for any of the position responsibilities listed above.

DESIRED SKILLS:

Proficiency in wide area networking (including SDWAN), wireless networking, and industrial Ethernet
Knowledge and experience with RESTful API’s, python, linux.
Experience with IPv6 Design and implementations
Experience with Cloud services and connectivity
Experience working directly with Cisco data center products, Riverbed, Radware and VeloCloud SDWAN
Experience configuring and using monitoring/alerting/forensic tools such as SolarWinds, Cisco DNA Center, Cisco Prime, NNMI, NetBrain, Wireshark
Experience with scripting languages/toolchain automation products such as Python, Ansible, Terraform etc.
Knowledge of application transport and network infrastructure protocols including EIGRP, BGP and OSPF
Experience with IPv6 Design and implementations
Understanding of pertinent IT frameworks, including ITIL, CMMI and COBIT
Knowledge of network security
Excellent written and verbal communication skills
A genuine passion for building systems that are simple and work well
CCNA or higher Cisco Certification

TRAVEL:

Up to 30% travel required for team meetings and other business functions that may require occasional international travel.

LOCATION:

Charlotte, NC OR Corning, NY area OR Remote within the United States.

Associate Customer Success Manager, Onboarding Specialist

Time Doctor Remote.coover 1 year ago

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location: remotework from anywhere

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Associate Customer Success Manager, Onboarding Specialist (100% Remote)

Buenos Aires, AR – Remote OK
Full-Time
Customer Success

About the Role

As an Associate CSM, Onboarding Specialist, you’ll manage our smaller tier (Tier 3) client accounts within your territory. You will act as a product and onboarding expert as well as solutions engineer. Although you will not have any accounts technically assigned to you, you will be overseeing the entire Tier 3 book of business and prioritizing your day based on incoming client requests.

In this role, you will utilize automations to send trigger-based emails to ensure Tier 3 client health, adoption, education, and overall success. By sitting between the Sales and Support teams, you will step in on appropriate client tickets, to provide product demonstrations, solutions to any questions or issues, and troubleshoot on live zoom meetings. This person should be able to think quickly on their feet and thrive in a role where they are presenting products and solutions to various size teams. Your number one focus is preventing churn and retention, as well as ensuring that our Tier 3 accounts are looked after and receiving the attention, support and communication they require.

Your Responsibilities

Own Tier 3 client communication, product demonstration & all onboarding/solution engineering with the direct goal of churn prevention and retention.
Drive successful Time Doctor onboarding to help customers realize the business value our products offer and how we can best support them.
Work to understand customer’s business needs, keep ongoing documentation of use cases (and what we can do better internally/product request) and pinpoint any clients we can aim to expand to Tier 1 or 2 accounts.
Partner closely with Sales/Support teams to ensure proper hand-off of any clients in need of your assistance.
Organize automated, trigger-based messaging sequences, to check in on clients you have assisted, ensure onboarding has been completed and that the client is seeing the value in the products and understanding their reports.
Partner closely with cross-departmental teams to share clients feedback, escalate urgent issues, and contribute to wider team/company project plans.

Required Skills & Experience

Minimum Qualification

A bachelor’s degree or equivalent practical experience.
1+ years of customer success, customer service, sales Engineering or account management, SDR experience.
Has previous API/Technical SaaS experience.
Strong comfort and ability to teams, give technical product demonstrations and troubleshoot on a live video call.
Experience managing and prioritizing multiple clients request daily.
A proven track record of retaining and improving clients health.
Experience acting as a product expert in a similar role/company, providing product overviews/trainings, and partnering closely with a product team.
Past participation in cross-departmental processes and projects with other teams, such as sales, support, product, engineering, marketing etc.
Excellent communication, presentation, problem-solving, multitasking, and prioritizing skills.

This is a full-time, 100% remote position that will allow you to work from anywhere.

We are an equal-opportunity employer and value ersity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Us

Our vision is to be the most trusted time-tracking and productivity application for remote teams. We help companies and employees do their best work. We are looking for people passionate about spreading the practice of remote work with all of the benefits that come with it. We believe that office life is antiquated, that geography should not limit your career prospects, and that people should be able to work from wherever they want.

We’re a erse global team of over 148 people working 100% remotely in over 42 different countries. We’re looking for innovative team members ready to help us modernize remote work.

Technical Help Content Writer

Jackrabbit Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remoteus

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Technical Help Content Writer (US Remote)

Client Success · Huntersville, North Carolina

Welcome to Jackrabbit Technologies.

Jackrabbit Technologies is the leading provider of software and services that help youth activity centers — gymnastics, dance, cheer, swim, music, childcare, and others — grow and operate efficiently. We are an entrepreneurial-minded, rapidly-growing SaaS company that has been recognized as one of the Best Places to Work in North Carolina and one of North Carolina’s Top Industry-Driven Technology Companies. Jackrabbit Technologies’ SaaS solution powers nearly 7000 clients in 35 countries around the world.

Our culture empowers YOU.

We hire people passionate about what they do, provide them with the tools to succeed, and then get out of their way! Living our vision, mission, and values, our people are what make Jackrabbit Technologies an awesome place to work. And that “awesome place” is virtual–all of our employees enjoy the privilege of working remotely. We always have and always will. So, you must have reliable high-speed internet access. We are interested in speaking to qualified candidates who are eligible to work in the U.S. We are not able to sponsor visas.

What you’ll do.

As a Technical Help Content Writer with Jackrabbit Technologies, you will translate product user stories and specifications to create high-quality help documentation that contributes to the overall success of our clients. You will update and maintain help documentation via our help authoring tool, Knowledge Owl, as our products and services evolve to include new features and serve new markets. Your success is defined by our end users’ success in utilizing our products and services.

In addition, you will:

Create easy-to-understand help content that conveys the value to the user in a user-friendly voice, blending text with visuals such as images, tables, etc., as needed.
Create content that adheres to established brand identity guidelines.
Participate in the product sprint and release process to understand dynamic product changes.
Collaborate with product managers and subject matter experts to extract key content about target audiences, product features, use cases, and workflows.
Publish, maintain, and disseminate Help Center content, ensuring publication for content is closely aligned with product releases.
Collaborate with teammates on content standards, priorities, and delivery options to end users.
Manage and respond to knowledge base feedback from internal and external customers, and update help content if applicable.
Maintain and enhance knowledge base taxonomy using tags, search phrases, and metadata to improve user search.
Stay up-to-date on enhancements to our help authoring tool and implement them to improve internal workflows or user experience.
Analyze end-user behavior via the help authoring tool and Google Analytics to optimize the delivery of relevant help content.
Train other employees on our help authoring tool when applicable.

What you’re about.

You are tech-savvy, customer-focused, able to adapt to changing requirements and priorities, self-motivated, and well-organized with excellent attention to detail. In addition, you are passionate about creating effective and engaging adult learning content.

In addition, you have:

2-year degree or equivalent work experience
3+ years of technical writing experience
Ability to write in explanatory and procedural styles for multiple audiences
Typing speed of 40+ WPM
Highly organized with strong attention to detail
Experience with help authoring tools, Knowledge Owl preferred
Experience editing HTML/CSS, a plus
Experience with agile software project management software, Aha and Jira preferred
Ability to travel up to 10%

What you will love about us.

Our Culture! Read what our employees say about working at Jackrabbit on Glassdoor.
We work remotely. We always have – we always will!
Our Health and Wellness Benefits. Medical, Dental, Vision, Flexible Spending and Dependent Care Accounts.
We help you with the unexpected. Company-Paid Disability and Life Insurance. Opportunity to elect Critical Illness and Accident Insurance. Plus confidential access to legal and life counseling and mental health support available 24/7.
Your future looks bright at Jackrabbit. 401(k) with a generous company match, access to financial planning.
We pay you to play, rest, recharge and balance your life. Paid Time Off, Paid Parental and Sabbatical leaves.
You will grow your skills with us. Annual allowance for professional development.
We give back. Paid Time to volunteer in your community.

Jackrabbit Technologies is an equal-opportunity employer.

Technical Writer

ConsenSys Remote.coover 1 year ago

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location: remoteus

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Title: Technical Writer

Location: UNITED STATES – Remote

Our mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on

Working with ConsenSys puts you at the forefront of an evolving paradigm, transforming our society for the better. We fundamentally believe blockchain is the next generation of technology that can lay the foundation for a more just and equitable society.

Blockchain tech is just over 10 years old. Ethereum itself is still a toddler and we’re far from reaching our full potential. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to billions of users.

You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects challenging you to stay at the top of your game. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem. ConsenSys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.

Key Responsibilities:

We are looking for a Technical Writer to join our team and document our layer 2 project, which is based on a zk-EVM. The ideal candidate will have a strong background in technical writing and a passion for blockchain technology. They will be responsible for creating and maintaining documentation that is clear, accurate, and easy to understand for both technical and non-technical audiences.

Research, write and edit technical documentation for our layer 2 project, including user guides, API documentation, and developer documentation.
Collaborate with the development team to understand the features and functionality of our project and ensure that documentation is accurate and up-to-date.
Create and maintain a documentation style guide to ensure consistency in writing and formatting.
Create and deliver training materials and presentations to internal and external audiences.
Continuously evaluate and improve the effectiveness of our documentation.

Qualifications:

Strong background in technical writing and editing.
Experience with blockchain technology and concepts, especially zk-EVM.
Strong writing and editing skills, with the ability to explain complex technical concepts in simple terms.
Experience with documentation tools such as Confluence, AsciiDoc, or Markdown.
Strong project management skills and ability to work independently and manage multiple projects simultaneously.
A bachelor’s degree in Technical Writing, Computer Science, or a related field.
Experience in layer 2 blockchain projects is a plus.

Don’t meet all the requirements? Don’t sweat it. We’re passionate about building a erse team of humans and as such, if you think you’ve got what it takes for our chaotic-but-fun, remote-friendly, start-up environment apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we’re ready for you to challenge our thinking on who needs to be in this role.

The salary range for US-based candidates only will be determined throughout the interview process depending on experience and skills. Candidates should anticipate a base salary (not including bonus, equity or other benefits) of $USD[$176,000 – $366,000]

ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found (https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud/).

Operations Data Analyst

Samsara Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remoteus

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Title: Operations Data Analyst

Location: United States

Remote – US

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which helps to digitize the world of physical operations, providing visibility and empowering entire sectors of our economy to become more safe, efficient, and sustainable. Founded in San Francisco in 2015, we now employ more than 2,000 people globally and collect more than 40 billion minutes of video footage and 5 trillion data points annually.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including video-based safety, vehicle telematics, apps and driver workflows, equipment monitoring, and site visibility. As part of a newly public company, you’ll have the autonomy and support to make an impact as we build for the long term.

Recent awards we’ve won include:

Best Place to Work by Built In 2022
Deloitte Fast 500 Companies
IoT Analytics Company of the Year in 2022’s IoT Breakthrough Winners

Every year, we partner with our customers to deliver outcomes like conserving millions of gallons of fuel, saving millions of dollars, and creating positive environmental change. As more customers connect to our platform, our data grows, our AI models get smarter, and our opportunities expand.

About the role:

Samsara is seeking a highly skilled and detail-oriented supply chain data analyst to join our team. The primary responsibility of this role will be to analyze, validate and interpret large sets of data related to our supply chain operations. We are looking for a candidate that can quickly identify trends and patterns, and provide actionable insights to optimize our supply chain processes. The ideal candidate will have a strong background in data analysis, statistics, and supply chain management.

You should apply if:

You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

Click here to learn about what we value at Samsara.

In this role, you will:

Own data accuracy, completeness, timeliness, consistency and uniqueness of supply chain metrics across multiple departments
Collect, analyze, and interpret data from various sources, including internal databases and external sources such as Netsuite, Salesforce, E2Open, Databricks and external systems.
Develop and maintain complex data dashboards and tools to facilitate data analysis and reporting.
Identify and analyze trends, patterns, and discrepancies in data to inform supply chain decision-making.
Collaborate with internal teams to identify opportunities for improvement and optimization within the supply chain.
Generate reports and presentations to communicate insights and recommendations to stakeholders and management.
Monitor and track supply chain metrics and KPIs to ensure performance goals are met or exceeded.
Participate in the development and implementation of new supply chain initiatives and process improvements.
Stay up-to-date with industry trends, technologies, and best practices related to supply chain management and data analysis.

Minimum requirements for the role:

Bachelor’s or Master’s degree in Supply Chain Management, Operations Research, Data Science, Statistics, or a related field.
5 years of related experience with a Bachelor’s degree, 3 years with a Master’s degree or equivalent work experience.
Proven experience in data analysis, data modeling, and statistical analysis.
Strong understanding of supply chain processes and terminology.
Proficient in data visualization tools such as Tableau or Power BI.
Strong analytical and problem-solving skills.
Excellent communication and presentation skills.
Ability to work independently and as part of a team.

An ideal candidate also has:

Experience with programming languages such as SQL and Python.
Experience with Netsuite ERP, Salesforce CRM and warehouse management systems.
Positive attitude in a rapidly changing environment with ambiguous information.
Concise communication skills.
Intellectual curiosity with an ability to learn quickly.
Passion for technology and operations.

Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver total compensation (based on role, level, and geography) that is above market. We do this through our base salary + bonus/variable + restricted stock units (RSUs). RSUs are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, there are additional RSU grant awards for top performers which allow employees to achieve higher market positioning.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

$73,576—$108,200 USD

At Samsara, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing ersity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

US Only: Please note that Samsara’s COVID-19 vaccination policy requires all team members who will be meeting in person for business or working from one of our offices to be fully vaccinated against COVID-19 or submit regular testing. People who cannot be vaccinated for qualifying medical conditions, sincerely held religious beliefs, and other legally protected categories, may request an accommodation.

Benefits

Full time employees receive an above market total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Flexible Working

At Samsara, we have adopted a flexible way of working, enabling teams and iniduals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants. As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an inidual’s ability to secure and maintain the legal right to work at the company.

Cloud Operations Lead

Chainstack Remote.coover 1 year ago

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location: remotework from anywhere

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Cloud Operations Lead

Cloud Operations Team · Worldwide, Worldwide

Chainstack is the leading suite of services connecting developers with Web3 infrastructure, powering applications in DeFi, NFT, gaming, analytics, and everything in between.

From startups to large enterprises, Chainstack enables thousands of companies to cut down the time to market, costs, and risks associated with creating and scaling decentralized applications. By offering fast, reliable, and easy-to-use infrastructure solutions distributed globally, we make sure innovators can focus on what’s important.

We are looking for an enthusiastic Cloud Operations Lead with a passion for reliability to lead Cloud Operations team responsible for keeping all user-facing services and other Chainstack production systems running smoothly.

Responsibilities:

Providing leadership and technical guidance to the Cloud Operations team of 6-10 people in multiple time zones across APAC, EU, and LATAM regions.
Owning the reliability aspect of Chainstack production services in the scope of Cloud Operations team
Managing day-to-day operational tasks, such as maintenance, troubleshooting, automation, and improvement projects
Driving reliability initiatives around Chainstack production and representing these activities outside the Cloud Operations team
Collaborate effectively and cross-functionally to drive production issues at all levels
Identifying automation points and driving efficiency improvement
Identifying changes from the reliability perspective with a data-driven approach.
Identifying parts of the system that do not scale, providing immediate workaround measures, and driving long-term resolution
Generating and implementing process improvements within Cloud Operations team
Contributing to the hiring process by conducting a technical interview
Improving documentation all around, explaining the why, not stopping with the what

Requirements:

3 or more years of experience in SRE/Cloud Operations/Infrastructure Engineering function supporting a large-scale service(s)
Experience in operating mission-critical services, which includes being responsible for reliability (SLA/SLO) and managing incidents (monitoring, troubleshooting, escalation)
Strong production experience on Kubernetes, Helm, Terraform, monitoring solutions (Grafana, Prometheus, InfluxDB, etc), and public cloud providers (AWS, GCP, Azure, etc)
Proficient on Linux and the shell
Able to collaborate effectively across the organization
Have an enthusiastic, go-for-it attitude. When you see something broken, you can’t help but fix it
Have the urge to document all the things, so you don’t need to learn the same thing twice
Enthusiasm for providing feedback, teaching others, and learning new techniques
Professional or personal exposure to Web3 technologies

We Offer:

Salary in USD
Stock options
Bleeding edge tech stack
Lack of bureaucracy
Flexible schedule
Global fast-growing market
Multinational team

Data Analyst

Sezzle Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remoteus

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Data Analyst

Remote

Description

Sezzle is a cutting-edge fintech company whose mission is to financially empower young consumers. Only one in three millennials own a credit card, and the vast majority of millennials possess a subprime credit score or no score at all. To address these problems, Sezzle has built a payment platform that increases purchasing power for consumers by offering interest-free installment plans at online stores. This increase in purchasing power for consumers leads to increased sales and basket sizes for the hundreds of eCommerce merchants that currently work with Sezzle.

Sezzle is seeking a Data Analyst to drive business success with analytics. This is a quantitative and technical role: you will code, and you will code a lot. This is a collaborative role: you will talk and you will listen; you will teach and you will learn. You’ll be responsible for quantitative operational, financial and strategic analytics & reporting. You will collaborate closely with business leaders to create, drive, implement and measure solutions. Teams you collaborate with can include Product, Engineering, Finance, Sales, Marketing, Support, Legal and People Operations.

What Makes Working at Sezzle Awesome?

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators; we are skilled musicians, yogis, cyclists, chefs, golfers, dog-lovers, and rock-climbers. We believe in surrounding ourselves with not only the best and the brightest iniduals, but those that are unique and purpose-driven in all that they do. Sezzle recognizes and values the importance of ersity and inclusion in enriching the employment experience of its employees and in supporting our mission. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.

Key Responsibilities Include:

Work closely with business teams to understand their priorities and analytics needs
Create sophisticated analyses and reporting to provide insights at scale that support growth strategies and empower data-informed decision-making
Visualize and articulate analytics results to make it easy for stakeholders to interpret and take actions
Help stakeholders identify new opportunities through data analysis
Create, monitor, review, and analyze reports and dashboards, take initiative to fix issues that arise and conduct root cause analyses

Minimum Requirements:

Degree in statistics, math, finance, economics, data science, computer science or related quantitative discipline
1+ years of professional experience working with data, which can include: complex dataset creation, reporting, profiling, and machine learning
Expert in using SQL to extract data and create actionable data sets
Experience with Python for data processing and analytics
Ability to complete analyses with minimal guidance
Experience with data visualization tools such as Redash, Tableau, Looker or Power BI
Comfortable making impactful decisions in a fast-paced and sometimes ambiguous environment, able to pivot quickly to new priorities
Attention to detail and ability to multitask
Excellent problem-solving skills.
Strong business judgment and communication skills

Preferred Knowledge and Skills:

Graduate degree in a quantitative discipline
Experience optimizing operational and financial performance
Experience in payments, financial services, banking, fintech, BNPL, etc…

The Tech You’ll Work With:

Python
Redshift, PostgreSQL, MySQL
Data build tool (dbt)
AWS, G Suite, Mac

Interview Process:

Online assessment
Conversation with our recruiter.
SQL interview with Coderpad. Share your SQL knowledge.
Verbal case study interview. Share how you approach new problems. A “How would you…” conversation.
Verbal behavioral interview. Share your problem-solving experience. A “Tell me about a time when you…” conversation.

About You:

A+ character. We are team-first here at Sezzle.
A hard-working mentality. It’s early and there is still a lot to build.
An excellent communicator.
A fun attitude. Life’s too short. We can have fun while we work hard on cool things.
Smarts. We need people that are smart enough to make decisions on their own and also smart enough to know when they need input from others.

Perks and Benefits:

Competitive salary, bonus, and benefits
Generous stock options
Medical, dental and vision insurance
Life and long term disability insurance
401k with match
The opportunity to join Minneapolis’s fastest growing startup alongside a team of motivated and driven iniduals

Sezzle provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information or characteristics, marital status, familial status, veteran or military status, status regarding public assistance, membership or activity in a local commission, or any other protected status in accordance with applicable federal, state and local laws.

Technical Writer

StreamSets Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remoteus

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Technical Writer

SAN FRANCISCO, CALIFORNIA

CPO – ENGINEERING PRODUCTIVITY

FULL-TIME

REMOTE

Are you ready to join a visionary, fast growing enterprise data software company? Are you ready to be part of a unique culture of integrity and innovation? Are you passionate about cloud data technologies, data analytics, operational excellence and business strategy? Are you yearning to make an impact? If so, this opportunity at StreamSets (a Software AG company) might be the perfect fit for you.

If you are not sure that you’re 100% qualified, but feel up for the challenge – we want you to apply. We believe skills are transferable and drive goes a long way.

As part of the Engineering Productivity team, you will join a group of thoughtful iniduals who are passionate about promoting a quality-first culture. As our newest technical writer, you will produce high-quality documentation necessary for customer success, collaborating with a great team of engineers working on various technologies that comprise our DataOps Platform.

Location: USA (remote), Bay Area preferred.

Responsibilities:

Producing high-quality documentation in a fast-paced environment.
Addressing feedback from users and the StreamSets team to improve our existing documentation.
Suggesting concise and clear tooltips in our products.

You are a great fit because you are:

Excited to jump in and learn new things, with a pragmatic eye on deadlines.
A highly organized, self-motivated team player with excellent time-management skills.
A hands-on problem solver who will ask questions and work with our products to get the information that our users need.
A strong communicator who can navigate differences in cultures and time zones.
Comfortable with adapting to the needs of the company and the team.
Open to review cycles that help to make your writing stronger.

You have:

3+ years of technical writing experience
Experience with DITA
Experience with enterprise-level software

$150,000 – $200,000 a year

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and competencies.

Why you should join:

We are a small, supportive doc team that works closely with SMEs on a wide range of interesting technologies – there is always something new to learn here.

Our benefits

100% paid medical, dental, and vision coverage for you and your dependents (US)
The best equipment and resources – we you to have what you need to be successful
Healthy work/life balance, flexible time off policies
401k (US), pension contributions (non-US)
Attractive compensation
Paid family leave
Professional development – we are invested in you.

Our ethos

StreamSets (a Software AG company) is proud to be an equal opportunity workplace. Candidates seeking employment at StreamSets are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

Come be a part of our erse, dynamic team!

“For California residents, please review the StreamSets Notice at Collection for our employees and independent contractors prior to disclosing any personal information to us. By submitting your personal information to us, you acknowledge that your personal information will be collected and processed according to our Human Resources Privacy Policy for California Consumers. If you are not a resident of California, neither this Notice nor the referenced Policy apply to you.

Senior Product Data Scientist, Search

Cash App Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remotework from anywhere

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Senior Product Data Scientist, Search

Employees can work remotely
Full-time
Alternate Location: New York, United States

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world’s relationship with money by making it more relatable, available and accessible, at Cash App you’ll have the opportunity to make a real-world impact with your career.

Today, Cash App has thousands of employees around the world with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and continue to value working across time zones and continents both remotely and in our Cash App offices.

Our offices are great, but many of our roles can be done remotely from the countries where Block operates. We tailor our experience to champion our employees’ creativity and productivity wherever they are.

We are looking for Senior Product Data Scientists to join Block and help build Cash App, the fastest growing financial app in the world. We are reinventing the way people think about banking and financial services through our P2P, Banking, Cash Card, Boost, BTC, and stock investing products. We derive valuable insights from our extremely unique datasets and turn those into actions that improve the experience for our customers every day.

This role is part of our Cash App’s Product Data science org and will be deeply embedded within our Search & Discovery team. You will use data science to better understand our customers and offer them delightful experiences to find and discover people and things quickly and with trust – we aim to grow and strengthen the connections between people and businesses across the globe. Through your work, you will empower Cash App to personalize customers’ search and discovery experiences with DS/ML, to better understand customers’ journeys, and help identify and execute on new opportunities for product improvement. You will test and employ a variety of analytical and modeling techniques on our comprehensive data and scale your solution to production by partnering closely with machine learning, product, design, and engineering teams.

You will:

Partner directly with a Cash App product team, working closely with product managers, engineers, designers, and machine learning engineers
Analyze large datasets using SQL and python to surface meaningful & actionable insights/opportunities to the product team and other key stakeholders
Approach problems from first principles, using a variety of statistical and mathematical modeling techniques to research and understand customer behavior
Design and analyze A/B experiments to evaluate the impact of changes we make to the product
Work with engineers to log new, useful data sources as we build new product features
Build, forecast, and report on metrics that drive strategy and facilitate decision making for key business initiatives
Write code to effectively process, cleanse, and combine data sources in unique and useful ways, often resulting in curated ETL datasets that are easily used by the broader team
Build and share data visualizations and self-serve dashboards for your product team
Effectively communicate your work with team leads and cross-functional stakeholders on a regular basis

You have:

A bachelor degree in statistics, data science, or similar STEM field with 4+ years of experience in a relevant role OR
A graduate degree in statistics, data science, or similar STEM field with 2+ years of experience in a relevant role
Advanced proficiency with SQL and data visualization tools (e.g. Tableau, Looker, etc)
Experience with scripting and data analysis programming languages, preferably Python
Experience with cohort and funnel analyses, a deep understanding statistical concepts such as selection bias, probability distributions, and conditional probabilities
Experience with state of the art machine learning techniques such as regression, classification, recommendation system, and causal inference
Experience with ElasticSearch
Experience in a high-growth tech environment
An appreciation for the connection between your work and the experience it delivers to customers
Intellectual curiosity and a passion for what Cash App is building

Technologies we use and teach:

SQL (MySQL, Snowflake, BigQuery, etc.)
Python (Pandas, Numpy)
Tableau, Airflow, Looker

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Benefits include the following:

Healthcare coverage
Retirement Plans including company match
Employee Stock Purchase Program
Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
Paid parental and caregiving leave
Paid time off
Learning and Development resources
Paid Life insurance, AD&D. and disability benefits
Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources

This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace.

Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.

Learn more about our efforts to promote inclusion and ersity at block.xyz/inclusion

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

Senior Software Engineer - Testing and Infrastructure (Tock)

Squarespace Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remoteus

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Title: Senior Software Engineer – Testing and Infrastructure (Tock)

Location: Chicago, IL

The Tock engineering team is looking for a Senior Software Engineer – Testing and Infrastructure to help us build the next generation of restaurant bookings based on the proven system we’ve deployed everywhere from local e bars to Alinea. We believe testing is a first-class concern, and aim to provide simple, intuitive systems and tools that engineers and QA analysts can use to continuously release our product with confidence.

This is an opportunity for you to work with world-class engineers on challenging problems while having a big impact on the hospitality industry. As a member of a small and growing team, you’ll help define the next stage of our growth.

You will report to an Engineering Manager and will be either full-time remote or located in Chicago, IL.

You’ll Get To

Shape the future of our automated testing strategy
Partner with our platform and SRE teams to grow the platform on which our tests run
Build a stable, repeatable environment where tests will run during development and deployment
Evolve our existing suite of tools for full-stack UI functional testing
Collaborate with partners throughout engineering to build new tools to address pain points or capability gaps
Integrate testing more tightly into the development and deployment workflow
Shape the evolution of a large and complex system

Who We’re Looking For

5+ years of experience building developer productivity tools focused on testing and test automation
Deep familiarity with the testing domain, and a strong grasp of testing fundamentals
Fluency with one or more general purpose programming languages, including but not limited to: Java, JavaScript, Typescript, Python, or C/C++
Experience with coaching and mentoring engineers, and a desire to help level up those around you
Working knowledge of SQL
An understanding of all parts of a modern web-based application stack including frontend, backend, and basic networking
BA/BS or greater in computer science or a related field

Benefits & Perks

A choice between medical plans with 100% covered premiums
Flexible paid time off
401k with employer match
Paid parental leave
Fertility and adoption benefits
Education reimbursement
Pretax commuter benefits
Employee Assistance Program
Charitable donation match
6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $88,000 – $190,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Tock employees are eligible to receive equity in the company as part of their total compensation.

Tock’s Growth

Awarded Fast Company’s “Most Innovative Companies” in 2021
Awarded Built In’s “Best Places to Work” in 2020, 2021, 2022, and 2023
Awarded America’s Hottest Brands of 2020 by AdAge
Won Chicago Tribune’s “Game Changer” Award for industry innovation
Reached a global customer base of 30 countries operating in 200+ cities
Processed over $1 billion in prepaid reservations
Named one of 2019’s 50 Startups to Watch
Featured in: New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, Skift Table, Chicago Tribune, Crain’s Chicago Business, New York Post, and more

About Tock

Tock is the all-in-one system for reservations, takeout, delivery, and events. We are changing the way restaurants, wineries, and culinary event organizers run their business and how guests explore, discover, and book at these places all around the globe.

About Squarespace

Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal (coming soon!) and coworking spaces in the UK, Netherlands, and Australia. For more information, visit www.squarespace.com.

Our Commitment

Not only do we embrace and celebrate the ersity of our customer base, but we also strive for the same in our employees. At Tock, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

Senior Infrastructure Engineer

Path Mental Health Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remoteus

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Title: Senior Infrastructure Engineer (Remote)

Location: United States

Who we are

Path is a healthtech company dedicated to making mental health care work for everyone. Path takes a patient-first approach, where treatment is more accessible, personalized, and effective. With Path, it’s easy to find a high-quality therapist or psychiatrist who accepts insurance and is actively accepting new patients.

What we’re solving

Over 65 million Americans have a treatable mental health issue that’s 1 in 5 people. Today it’s difficult to find a provider, and for those with complicated conditions, it’s nearly impossible to find coordinated care. We’re here to fix this.

Our Mission

Path’s mission is to make mental healthcare work for everyone.

The Role

As a member of Path’s Foundation Engineering team, you will play a key role in developing the architecture that will shape how engineering teams at Path develop and deploy our systems in a fast and scalable way. You’ll work to understand the product roadmap and incorporate it into building and realizing an architectural vision for Path’s infrastructure, as well as the systems and processes that engineering teams will use to manage their software.

In this role, you will:

Support key business initiatives by building core systems that will power multiple product experiences
Design, build and operationalize reliable end-to-end infrastructure and help integrate it into Path engineering teams
Mentor and grow the members of your team
Take on broad technical ownership of systems across our product and internal tools

Here’s what we’re looking for:

4+ years of Platform or Infrastructure engineering experience
Ability to work on backend systems code, as well as manage cloud infrastructure
Experience with both technical and process-driven solutions
A problem-finder mindset
Comfort and skill with working in a highly autonomous, collaborative environment
A strong focus on measurable outcomes
Holding yours and others’ work accountable to a high quality bar
[bonus] Experience working with AWS

#LI-MA1

Our Team

The people of Path are what truly define our mission and determine our impact on the world. We believe in building not only a team, but a erse community that thrives by helping each other succeed and grow and inspiring each other by taking on big challenges.

For employees, Path is a 100% remote healthtech company and we’re HIRING! We’re excited to bring people onto the team who are committed to raising the bar on mental health care.

As Part Of Our Team, Full-Time Employees Receive

The ability to work from any location within the US
Competitive pay and benefits that do not change based on location
2 company-wide shutdown weeks each year to focus on self-care
Paid parental leave to support you and your family
Medical, dental, and vision insurance through our employer plan
Access to our 401K
Access to an Employer Assistance Plan (EAP) through our insurance plan
The equipment you need to ensure your home office sets you up for success

Senior Platform Engineer

Launch Potato Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remotework from anywhere

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Title: Senior Platform Engineer

Location: Anywhere (remote)

WHO ARE WE?

Launch Potato is a digital media company with a portfolio of brands and technologies. As The Discovery and Conversion Company, Launch Potato’s mission is to be the most innovative, tech-enabled media company connecting consumers to the world’s leading brands.

The company is headquartered in vibrant downtown Delray Beach, Florida, with a unique international team across more than a dozen countries. Launch Potato’s success comes from a erse, energetic culture and high-performing, entrepreneurial team.

YOUR ROLE

Looking to take on a new challenge that will allow you to ideate solutions, have a say in how we enhance our cloud environment, and make a direct impact on company growth? Look no further!

You’ll contribute to the overall design and implementation of Launch Potato’s cloud infrastructure. As an early DevOps team member, you will help shape the DevOps culture at Launch Potato as we fully embrace GitOps. An understanding of security and reliability best practices is essential!

SUCCESS LOOKS LIKE

Monitor existing infrastructure and recommend improvements based upon security, cost, and best practices
Define and execute infrastructure migration plans
Setup and maintain VPC remote access
Monitor and optimize AWS usage
Convert manually constructed infrastructure to a well documented IaaS
Communicate DevOps and security best practices to co-workers

IN THE FIRST 90 DAYS

New processes and tooling will be identified and implemented
Effective monitoring and playbooks will be created and implemented for new VPC services
All engineering team members will be shifted to lower privileged IAM policies and MFA will be required
Tailscale training will be rolled out to all technical teams

IN THE FIRST 6 MONTHS

Completion of AWS resource evaluation to better understand spend
All CircleCI workflows now use AWS OIDC with IaC defined IAM
All Services assume roles and/or leverage Secrets Manager for credentials
CircleCI no longer accesses public IPs

IN THE FIRST YEAR

All services use private IPs in the new VPCs

WHAT YOU NEED TO SUCCEED

Prior experience being the sole DevOps resource or SME for a company
Strong working knowledge of AWS
Experience supporting Linux, Docker, and Orchestration technologies
Experience working with IaC and monitoring tooling; Ansible, Terraform, New Relic, Sentry
Proficiency with Python, Go, Bash, or similar scripting language
Willingness to adapt to a fast paced work environment
Strong communication skills and ability to collaborate cross functionally
Setting up tools and required infrastructure
Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
Encouraging and building automated processes wherever possible

Want to make your impact in a profitable, high-growth company? Apply now!

From Day One, we’ve been committed to having a erse, inclusive team and culture. We are proud to be an Equal Employment Opportunity company. We value ersity, equity, and inclusion.

We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an inidual with a disability, or other applicable legally protected characteristics.

Senior Data Analyst, Electric Vehicle

WEX Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remoteus

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Sr. Data Analyst, Electric Vehicle

locations

US – Remote

time type

Full time

job requisition id

R11397

As a Sr. Product Analyst, you will be a thought leader within Product for how data and analytics can guide our product decisions. You will work with the assigned product team(s) to produce the analytics and insights needed to create and operate best in class digital products. You will help us build a deep understanding of our customers, how they use our products and how we can improve that experience.
Key Responsibilities
- Thought Leadership: Work closely with assigned product teams to lead critical analyses such as customer journey mapping, in-product flow analysis, and cohort analysis to guide the product development process.
- Improve Product: Use analytics to find patterns and trends to understand user behavior and identify improvement opportunities.
- Implementation: Partner with product and technology to develop measurement plan and ensure we are collecting and integrating relevant data to drive product analytics.
- Lead Business Intelligence & Reporting: Partner with key stakeholders to build, deploy and maintain dashboards and reporting to enable operations, insights and decisions.
- Analytical Leadership: Mentor junior Data Analysts and help to grow the Product Analytics capability within WEX.
Basic Qualifications
- 2+ years of hands-on product analytics experience with exposure to agile/scrum process, product backlog grooming, etc.
- Experience analyzing in-product data including analyses such as customer journey mapping, audience profiling/segmentation, cohort/mix analysis.
- 5+ years hands-on data analytics experience with one or more of the following tools:
  - SQL (traditional or PL)
  - Tableau (or similar visualization tool)
  - Python, R, or another scripting language
- Experience in going beyond reports/data: driving product management using insights and hypothesis testing.
Preferred Qualifications
- 5+ years of hands-on product analytics experience with exposure to agile/scrum process, product backlog grooming, etc.
- 3+ years experience analyzing in-product data including analyses such as customer journey mapping, audience profiling/segmentation, cohort/mix analysis.
- 7+ years hands-on data analytics experience with one or more of the following tools:
  - SQL (traditional or PL)
  - Tableau (or similar visualization tool)
  - Python, R, or another scripting language
- 3+ years experience in going beyond reports/data: driving product management using insights and hypothesis testing.
- Understanding of various concepts such as agile/scrum, A/B or multivariate testing, tag management, journey mapping, and segmentation.
- Payments, financial products, or EV experience preferred.

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX’s total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX’s comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the “About Us” section.

Salary Pay Range: $97,000.00 – $129,000.00

Technical Analyst, Data and Technical Operations

Pinterest Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remoteus

Apply Now

Technical Analyst, Data and Technical Operations

Remote

Community Operations

About Pinterest:

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.

We are looking for a Technical Analyst, Data and Technical Operations within the Community Operations team. Our Data and Technical Operation team focuses on driving operational excellence by addressing tooling and process pain points, promoting data-driven decision making and optimizing efficiency in partnership with various teams across Pinterest. The Data and Analytics team provides data, visualizations, and analyses that help XFN teams make better decisions, monitor how effectively we’re solving issues for Pinners, and identify ways to do better.

What you’ll do:

Conduct analyses and provide technical guidance to support Business Integrity and Trust & Safety teams
Develop metrics, reporting structures and dashboards that help measure and improve operational performance
Partner with other technical team members to standardize and improve existing data sources and reporting processes
Identify operational pain points and areas of opportunity and leverage analytics to generate solutions and recommendations
Collaborate with cross-functional teams such as engineering, product, and policy, to improve user experience and drive operational improvements

What we’re looking for:

Experience using quantitative analysis to identify areas of improvement and influence business decisions
Demonstrated experience extracting, manipulating and analyzing complex data using SQL or comparable languages
Knowledge of business intelligence tools like Tableau
Creativity in developing new processes, conducting analyses and providing recommendations

This position is not eligible for relocation assistance.

#LI-REMOTE

Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only

$100,400$150,600 USD

Our Commitment to Diversity:

At Pinterest, our mission is to bring everyone the inspiration to create a life they loveand that includes our employees. We’re taking on the most exciting challenges of our working lives, and we succeed with a team that represents an inclusive and erse set of identities and backgrounds.

Data Warehouse Engineer

American Red Cross Remote.coover 1 year ago

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location: remoteus

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Title: Data Warehouse Engineer (work from home)

Location: Raleigh, NC, United States

Full Time

WHAT YOU NEED TO KNOW ABOUT THE JOB:

The Enterprise Data & Analytics Team is building out a team of Data Warehouse Engineers to support mission-transforming work through data at the American Red Cross. As a result we are hiring multiple Data Warehouse Engineers to help do this exciting work!

As a Data Warehouse Engineer for the American Red Cross, you will be part of a Data Management team that is modernizing and transforming our data and reporting capabilities across multiple verticals by implementing a new modernized data architecture.

The Data Warehouse Engineer will help develop, maintain and support an enterprise data warehouse system and corresponding data and will be responsible for database design and implementation of agreed upon standards. This position requires an innovative engineer who is passionate about data & data quality. The ideal candidate will possess data warehousing experience and the ability to develop scalable data pipelines that make data management and analytics/reporting faster, more insightful, and more efficient.

The work location is 100% virtual from a home office with occasional in-person meetings as necessary. Preference for candidate to be in the Mid-Atlantic states (NC, SC, VA) &/or to work an East coast schedule.

In addition, the Data Warehouse Engineer will:

• Collaborate with analytics and business teams to improve data models that feed business intelligence tools, increasing data accessibility and fostering data-driven decision making across the organization.

• Implement scalable solutions that align to our data governance standards and architectural roadmap for data integrations, data storage, reporting, and analytic solutions.

• Develop data integrations and a data quality framework. Write unit/integration/functional tests and document work.

• Perform data analysis required to troubleshoot data-related issues and assist in the resolution of data issues.

PAY INFORMATION:

The annual salary range for this position is $120K- $125K. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

**We will review specific salary information at the time of phone screening based upon your location & experience.**

WHAT YOU NEED TO SUCCEED (required/minimum qualifications):

• Education: 4-year college degree or equivalent combination of education and experience. Prefer academic backgrounds in Computer Science, Mathematics, Statistics, or related technical field.

• 3+ years of relevant work experience in data engineering, business intelligence or related field.

• Experience writing and optimizing SQL queries and stored procedures in a business environment with large-scale, complex datasets.

• Knowledge of different database technologies and data warehouse schema design patterns (snowflake and star in particular).

• Experience with cloud-based databases, specifically AWS technologies (e.g., Redshift, RDS, S3, EMR, EC2, Kinesis) is a plus.

• Experience creating ETL and/or ELT jobs.

• Experience with Agile software development methodologies.

• Excellent problem solving and troubleshooting skills.

• Process oriented with great documentation skills.

• Proficient in object-oriented programming (Python in particular).

• Experience with DevOps methodologies and tools (e.g., Git, Artifactory, etc.).

• Experience developing in a Linux environment.

• Experience developing integrations across multiple systems and APIs is a plus.

• Experience with Big Data tools like Spark, Hadoop, Kafka, etc. is a plus.

BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.

• Medical, Dental, & Vision Plans

• Health Spending Accounts & Flexible Spending Accounts

• PTO + Holidays

• 401K with up to 4% Match

• Paid Family Leave

• Employee Assistance Programs

• Disability and Insurance: Short + Long Term

• Service Awards and Recognition

Implementation Engineer

Gravitational Remote.coover 1 year ago

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location: remoteus

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Implementation Engineer

United States

Customer Success Customer Success

Full-Time

Remote

Teleport is the market leader in Identity-Native Infrastructure Access Management. Every company must protect its critical computing infrastructure from hackers and other bad actors. The problem is that most rely nf outdated access solutions that use passwords and other shared secrets which are #1 source of data breach. Teleport replaces these outdated access solutions with more secure identity, making the happy path for engineers the secure path. By replacing insecure shared secrets like passwords, keys and tokens with true identity based on biometrics and security modules, Teleport delivers phishing-proof zero trust for every engineer and service connected to a company’s global infrastructure.

Teleport is used by leading companies including Elastic, Snowflake, Doordash and NASDAQ and recently raised $110M at a $1.1B valuation in a funding round led by Bessemer Venture Partners with participation from Insight Partners, Kleiner Perkins and S28 Capital. We are headquartered in Oakland, California, but embrace a remote-first work culture for many roles.

We’re also proud of our numerous awards recognizing business and culture leadership including “Inc. 5000 America’s Fastest Growing Private Company”, “2022 Certified Great Place to Work” and Comparably’s 2022 “Best Company Culture; Best CEOs for Diversity; Best Perks & Benefits and Best Compensation” award.

As a member of the Teleport Customer Success team, an Implementation Engineer (IE) is responsible for providing technical assistance to customers who are implementing, operating, and maintaining our software solutions (self-hosted and cloud-hosted) during the crucial onboarding phase. This is a full-time US-based remote position reporting to our Head of Implementation Services located in Raleigh, NC.

An IE is a member of our Customer Success team, who is focused on providing technical support assistance for customers who have purchased our software product, Teleport. Teleport is a distributed networking and security system supporting SSH, Desktops, Kubernetes, Databases, and Applications. You will work directly with our customers during their onboarding to discuss architecture plans, relay deployment best practices, provide triage and debugging of technical issues, develop and maintain training programs, and assist the product team by capturing product feedback. As the IE you will be the primary lead to identify and resolve technical blockers via shared chat, ticket, and meetings. As our company grows, and we launch new offerings, the requirements of this position may shift. You should be comfortable with change and have an interest in continually learning and advancing your skillset.

What you’ll be doing:

Independently diagnose and resolve problems in the Teleport product, as well as in the customer environment (e.g Dockers, Kubernetes, AWS, Azure, GCP)
Maintaining a high level of customer satisfaction of account base throughout the onboarding process
Designing the customer’s architecture and advocating for best practices during the cloud or kubernetes deployment
Leading technical discussions during all Customer Onboarding sync calls as the primary technical POC
Creating and maintaining cloud and kubernetes environments to demo new features
Deploying, testing and validating new features and customer issues in kubernetes, cloud and linux environments
Work closely with our Product and Development to document customer use cases and triage customer escalations
Plan, build and maintain Teleport training for new users to ensure successful migration to the Teleport product

What you’ll bring:

3+ years experience in customer-facing software onboarding, software services, solution architecting, or system administration roles
Linux administration skills
Hands-on experience with one of the major public cloud providers; AWS, GCP, Azure. Certifications are a plus!
A strong understanding of Kubernetes and prior hands-on experience. Certification with CKA or CKAD is a plus!
Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), RBAC
Exceptional hands-on software troubleshooting, testing, and debugging skills with a tenacity to identify and resolve the technical issue that may arise
Outstanding soft skills, excellent verbal and written communication skills

We also offer equity compensation and a comprehensive list of benefits below:

401(k) Retirement Plan with matching employer contributions

Paid Time Off: 4 weeks

Sick Leave: 10 days

Paid leave: 12 weeks

Paid Holidays: 11 days

Medical, dental, vision, Long Term disability, and life insurance – PPO, HMO, FSA, EPO plans provided

Flexible expense benefit: $4.8k annual expense benefit for work related expenses

Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.

Data Engineer

Cars.com Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remoteus

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Title: Data Engineer

Location: United States, Remote

ABOUT US:

At Cars.com, we help shoppers meet their perfect car match, and people find their perfect career match. As one of the top places to work in Chicago, according to The Chicago Tribune, Built-In Chicago and others, we pride ourselves on a culture of growth and innovation.

Cars.com has revolutionized the automotive industry for both shoppers and sellers through technology and solutions for buyers and sellers alike. We never shy away from a challenge, move fast, collaborate across functions to approach problems from every angle. We’ve built a culture that’s second-to-none and share core values that keep everyone working full-speed at the same goals with the same open, outcome-driven and bold attitudes.

Cars.com is a CARS brand. CARS includes the following brands: Cars.com, Dealer Inspire, DealerRater, FUEL, CreditIQ & Accu-Trade. Learn more here!

Data is the driver for our future at Cars. We’re searching for a collaborative, analytical, and innovative engineer to build scalable and highly performant platforms, systems and tools to enable innovations with data. If you are passionate about building large scale systems and data driven products, we want to hear from you.

Responsibilities Include:

Build data pipelines and deriving insights out of the data using advanced analytic techniques, streaming and machine learning at scale
Work within a dynamic, forward thinking team environment where you will design, develop, and maintain mission-critical, highly visible Big Data and Machine Learning applications
Build, deploy and support data pipelines and ML models into production.
Work in close partnership with other Engineering teams, including Data Science, & cross-functional teams, such as Product Management & Product Design
Opportunity to mentor others on the team and share your knowledge across the Cars.com organization

Required Skills

Ability to develop Spark jobs to cleanse/enrich/process large amounts of data.
Experience with tuning Spark jobs for efficient performance including execution time of a job, execution memory, etc.
Experience with dimensional data modeling concepts.
Sound understanding of various file formats and compression techniques.
Experience with source code management systems such as Github and developing CI/CD pipelines with tools such as Jenkins for data.
Ability to understand deeply the entire architecture for a major part of the business and be able to articulate the scaling and reliability limits of that area; design, develop and debug at an enterprise level and design and estimate at a cross-project level.
Ability to mentor developers and lead projects of medium to high complexity.
Excellent communication and collaboration skills.

Required Experience

Software Engineering: 3 – 5 years of designing & developing complex, batch processes at enterprise scale; specifically utilizing Python and/or Scala.
Big Data Ecosystem: 2+ years of hands-on, professional experience with tools and platforms like PySpark, Airflow, and Redshift.
AWS Cloud: 2+ years of professional experience in developing Big Data applications in the cloud, specifically AWS.

Preferred:

Experience working with Clickstream Data
Experience working with digital marketing data
Experience with developing REST APIs.
Experience in deploying ML models into production and integrating them into production applications for use.
Experience with machine learning / deep learning using R, Python, Jupyter, Zeppelin, TensorFlow, etc.

#LI-JL #LI-REMOTE

We are an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Cyber Security Automation Engineer

Leidos Remote.coover 1 year ago

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location: remoteus

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Cyber Security Automation Engineer

locations Gaithersburg, MD

6314 Remote/Teleworker US

time type Full time

job requisition id R-00106463

Job Description:

This is an opportunity to join a team of highly skilled and innovative network defenders, and the best group of iniduals out there. Leidos’ Cybersecurity Intelligence and Response Team (CSIRT) has an immediate opening for a motivated Cyber Security Automation Engineer. Leidos is an international company made up of 45,000 employees that provides Defense, Intelligence and Health Products to our customers. Our goal is to stay ahead of and maintain a technical advantage over our adversaries using the latest technical advancements, including custom built cybersecurity capabilities. As a key part of the team, your responsibilities will include leading the deployment and maintenance of all automation within the CSIRT intrusions team. You will support cyber incidents by reducing response and analysis time by creating automations within our technology stack. In this position, you will have the ability to grow through training opportunities and cross train with Cyber Defense Analysts in an effort to support Incident Response. You will lead others in driving technical solutions in automation and integration projects. You will also be able to progress through attending conferences and collaboration with industry peers and adjacent parts of our business. You will be challenged and provided a tremendous opportunity for growth in a highly collaborative and supportive environment.

PRIMARY RESPONSIBILITIES

Lead technical implementation of automation operations for the CSIRT intrusions team.
Ability to create documentation and implement automation playbooks using Intelligence Driven Defense, and Defense in Depth methodologies.
Ability to communicate effectively in crisis situations with all levels of the organization.
Support enterprise incident response efforts.
Employ automation of advanced forensic tools and techniques for attack reconstruction and intelligence gathering.
Proactively research emerging cyber threats. Apply analytical understanding of attacker methodologies and tactics, system vulnerabilities, and key indicators of attacks and exploits.
Collaborate using information and knowledge sharing networks and professional relationships to achieve common goals.
Provide on-call support for incident response efforts outside of core hours, as needed.
Mentor junior and senior team mates technically and conceptually
Lead groups of all sizes within the team for strategic efforts, including long-term projects and incident response
Drive advanced countermeasures through to completion
Innovate and deliver new types of countermeasures
Increase the outreach of the team internally and externally through shared intelligence and presentations

REQUIRED QUALIFICATIONS

BS Degree and 8+ years relevant experience in cyber security or network defense; or 5+ years relevant experience with relevant certifications (CISSP, SANS GIAC, CEH, etc.)
Experience in cyber security engineering automation and orchestration platforms, specifically XSOAR.
Experience in debugging software and determining the root cause.
Programming experience in Python.
Experience and familiarity with IDS/IPS, SIEM, Splunk and endpoint solutions specifically Crowd Strike.
Experience in supporting and contributing to incident response activities
Strong understanding of Operating Systems and Network Protocols.
Proficiency with Microsoft Windows administrative tools, and the Unix/Linux command line.

PREFERRED QUALIFICATIONS

Understanding of behavioral based threat models, including ATT&CK, Cyber Kill Chain, Diamond Model, etc.
Experience with Splunk (preferred) or other SIEM-type platform
Experience in conventional network\host-based intrusion analysis, digital forensics, or malware analysis
Capable and comfortable communicating actionable threat intelligence to both technical and executive-level stakeholders.
Experience defending large cloud infrastructures (AWS, Azure, etc.)
Experience developing solutions in the cloud (AWS, Azure, etc.)
Experience using and integrating with various open-source intelligence (OSINT) sources.
Ability to create, modify, and implement both Snort and YARA signatures.
Published research papers at conferences or through other mediums (blogs, articles).
Working knowledge of Computer Network Exploitation (CNE), Computer Network Attack (CNA) and Computer Network Defense (CND) tools and techniques.

Pay Range:

Pay Range $78,000.00 – $120,000.00 – $162,000.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Senior Product Designer / N.Rich

N.Rich Remote.coover 1 year ago

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location: remote

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Support Engineer

UPS - United Parcel Service Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remoteus

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Title: Support Engineer

Location: REMOTE

Roadie, a UPS Company, is a crowdsourced delivery platform. Founded in 2014, Roadie works with consumers, small businesses and enterprises across virtually every industry to enable scheduled, same day and urgent delivery in passenger vehicles across the U.S. With more than 200,000 drivers nationwide, Roadie reaches more than 20,000 zip codes the largest local same-day delivery network in the nation.

We are looking for a Support Engineer to serve as the front line for technical support requests from internal departments at Roadie. The ideal candidate is eager to be in a fast-paced environment where they can broaden their technical, problem-solving, and interpersonal skills, and set the foundation for a career in software development.

What You’ll Do

Utilize ticket system to manage tickets and triage requests to appropriate person or team within Engineering
Take ownership of reported customer issues and see problems through to resolution
Research, diagnose, troubleshoot, and reproduce reported issues in a timely manner
Monitor ticket queue to ensure all issues are properly processed, documented/logged, assigned and relevant parties are updated
Feel empowered to fix issues and ask questions when necessary
Collaborate with Engineering, Product, and customer-facing teams teams

What You Bring

BS degree in Information Technology, Computer Science or equivalent
Core coding skills in at least one programming language (exposure to or interest in learning Ruby on Rails and SQL a plus)!
Strong critical thinking skills
Tenacity for problem solving
Excellent written and verbal communication skills, with an ability to communicate technical concepts to a nontechnical audience

Why Roadie?

Competitive compensation packages
100% covered health insurance premiums for yourself
401k with company match
Tuition and student loan repayment assistance (that’s right – Roadie will contribute directly to your existing student loans!)
Flexible work schedule with unlimited PTO
Monthly 3-day weekends
Monthly WFH stipend
Paid sabbatical leave- tenured team members are given time to rest, relax, and explore
The technology you need to get the job done

Implementation Specialist

Remind Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remoteus

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Title: Implementation Specialist

Location: Remote (US)

About the company

Remind, the leading communication platform in education, helps educators reach students and parents where they are: their phones. With nearly 30 million active users, we have our sights set on something even bigger: giving every student the opportunity to succeed.

Remind runs one of the largest free services in education (Remind Chat), a district/school SaaS business that has scaled to support millions of students (Remind Hub), and an online tutoring solution sold to districts, schools and inidual consumers (Remind Tutoring). The common thread through each of our product lines is the belief that success in education is driven by relationships, and the Remind communication platform is where the next generation of education relationships live.

About this role

As an Implementation Specialist, you will be a key member of the Implementation team. You will be working, collaborating, and supporting the Customer Success team, your peers in the Technical Operations department, and our customers with a focus on delivering high-quality and successful implementations for our school and districts.

Some of the most complex aspects of Remind’s platform are connected to onboarding new customers understanding customer’s goals, analyzing data, rostering and account provisioning, automated message configuration, data syncing, and API access. You will be the main point of contact and responsible for leading implementation projects, escalation triage, and supporting customers through the implementation cycle. You will deliver training and share best practices to maintain and improve customer’s data.

Your day might consist of sitting in on customer calls to provide technical insight, diagnosing data sync challenges, working incidents through closure, providing training, or leading an implementation kickoff call with a District Administrator.

About you:

You have prior experience in a customer-facing implementation role (e.g., Integration, Implementation, Success, and/or Support).
You are comfortable and have experience providing training to small and large groups.
You understand and have experience with APIs, SFTPs, and data mapping strategies.
You can skillfully articulate technical problems and challenges with various groups of people in a clear and concise way.
You are innately curious and thrive on helping others understand and solve problems.
You understand the importance of empathy and how it relates to our customers.
You are a problem solver. You enjoy learning new technology and finding solutions.
You want to be a part of positive change in education!
You might also have previous experience with Student Information Systems, Classlink, or Clever.

What you’ll do:

Be the main point of contact and go-to resource for new customers implementing any of Remind’s CSV or API data ingestion (rostering) features.
Lead, develop, and execute implementations with new customers, overseeing implementation from end-to-end.
Identify, support, and document implementations, including customer’s goals, technical requirements, risks, data migration, recommendations, and solutions to deliver successful implementations.
Effectively communicate with customers, from district admins to IT teams.
Be a team player – consistently contributing and collaborating to improve rostering processes.
Become a Remind subject matter expert, handling top-level technical customer escalations related to data ingestion and implementation.
Troubleshoot incidents through closure.

On your first day, you should:

Have familiarity with APIs and their authentication, SFTP transfers and tools, and CSV file formats.
Be comfortable interacting with people at all levels of experience and authority – from brand-new teachers to IT resources, to parents and students.
Be open to learning from and teaching alongside your colleagues.
Be enthusiastic about creating simplicity for our users.

Compensation

Competitive salary and equity
401K
100% health coverage for you and your dependents
Additional benefits for wellness and productivity
Open vacation policy
16 weeks fully paid parental leave

Additional Information:

At Remind, compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies, experience, and location.

The base salary for this position is between $62,000-$77,000 annually + equity + benefits.

Please review our reasonable accommodations document to learn how we support our candidates with disabilities.

If you are a candidate from California, please review our Candidate Privacy Notice in accordance with the California Privacy Rights Act.

Principal Engineer, Web Platform

Reddit Remote.coover 1 year ago

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location: remoteus

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Principal Engineer, Web Platform

Location: Remote – United States

Reddit is a community of communities where people can e into anything through experiences built around their interests, hobbies, and passions. Our mission is to bring community, belonging, and empowerment to everyone in the world. Reddit users submit, vote, and comment on content, stories, and discussions about the topics they care about the most. From pets to parenting, there’s a community for everybody on Reddit and with over 50 million daily active users, it is home to the most open and authentic conversations on the internet. For more information, visit redditinc.com.

This role will enable us to architect our Web application (Reddit.com) to scale for the next 100M DAUs. They will help establish the right standards in Web development and will help in improving the overall Web development experience at Reddit. In addition, they will mentor Web engineers across Reddit and will be seen as a go-to person for any challenges on Web App architecture.

The mission of the Web Platform team is to create a performant and high-quality foundation for our Web application (Reddit.com). Our vision for the Web Platform team is to have the best-in- class Web product for our users. You will have the company-wide scope, impact, and responsibility in shaping the future of Web(Frontend) development at Reddit. You will champion the technology selection, and best practices in Reddit’s Web application development. In addition, you will act as an Architect for Web development Reddit.

What you’ll do

Own the architecture of Reddit’s Web application (Reddit.com) and make it scale to the next 100M+ DAUs. Propose ideas/solutions to reach our vision of making Reddit.com best-in-class, a top 5 website in the world.
Identify the gaps in our current Web application architecture, and lead the redesign of the Web platform to improve user experience, performance, and quality.
Help us improve the developer experience by reducing the build times, and by providing a modular architecture, and improving the developer workflows.
Help us build the technical foundation for rapid experimentation without compromising on quality.
Mentor Web developers across the company.
Be the go-to person for developers on complex problems in Web development.

What we expect from you

Deep experience-based understanding of how to build Web applications at scale.
You are a strategic thinker who thrives on developing a long-term technical foundation and has a passion for developing scalable, well-designed software that improves people’s lives globally.
10+ years of Software development experience with at least 5+ years in designing/developing Web applications.
Experience in influencing larger (100+ engineers) organizations on technical direction/best practices related to Web/Frontend development.
Experience with modern Web development frameworks such as Web components, react. js, Server Side rendering.
Passion for developing scalable, well-designed software that improves people’s lives globally.
Experience working with cross-functional teams such as design, product, data teams to deliver great user experiences.
Bachelor’s degree or higher in Computer Science or a related field, or equivalent technical expertise

Benefits:

This role is permanently, 100% remote
Comprehensive Health benefits
401k Matching
Workspace benefits for your home office
Personal & Professional development funds
Family Planning Support
Flexible Vacation & Reddit Global Days Off
4+ months paid Parental Leave
Paid Volunteer time off

Pay Transparency:

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base pay range for this position is: $222,800 – $334,200.

Reddit is committed to providing reasonable accommodations for qualified iniduals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at

Data Scientist

MyFitnessPal Remote.coover 1 year ago

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location: remoteus

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Title: Data Scientist

Location: Remote – US

At MyFitnessPal, our vision is to be the global catalyst for every body to achieve their healthy. We believe fitness starts with what you eat. We provide the tools and resources to reach your fitness goals.

The MyFitnessPal Data Science Team embeds artificial intelligence and machine learning into our product portfolio and business to create coaching solutions and personalized experiences to help our users achieve success on their fitness journeys. We encourage creative solutions and strive to maintain rigorous scientific and engineering standards.

Our erse team of technologists builds and maintains native mobile applications, a web application, the world’s largest nutrition database, constantly evolving data science and AI/ML assets, the backend infrastructure and data platform required to support these applications and databases, as well as the business systems and data required to manage an awesome company.

Technologies and languages we work with include: Airflow, Amazon RDS, MySQL, Snowflake, Databricks, Elasticsearch, Scala, Python, SQL, Segment, Amplitude, Branch, Kubernetes, Docker, Okta. We care more about your general engineering skill than your knowledge of a specific language and or framework.

What you’ll be doing:

Analyze various data sets and build sophisticated machine learning models
Design and optimize algorithms to achieve the best solutions
Implement new statistical or other mathematical methodologies as needed for specific models or analysis
Communicate results and ideas to key decision makers
Keep up-to-date with latest technology trends
Help build us next generation data science solutions
Live our core values in all you do:
- Be Kind and Care
- Live Good Health
- Be Data-Inspired
- Champion Change
- Leave it Better than You Found It
- Make It Happen

Qualifications to be successful in this role:

MS/Ph.D. in Computer Science, Applied Mathematics or other quantitative disciplines with a focus on statistical modeling, artificial intelligence, and mathematical algorithms
Experience with one or more of the following: Natural Language Processing, text understanding, pattern recognition, recommendation systems, targeting systems, ranking systems or similar
3-5 years of industry experience with machine learning
Ability to apply data science to real-world problems, capable of breaking down complex problems into key components where data science and AI can be utilized
In-depth knowledge of Statistics/Probability/Machine learning
Ability to provide written and oral interpretation of highly specialized terms and data, and ability to present this data to others with different levels of expertise

Please consider applying even if you don’t meet 100% of the qualifications. Research shows you can still be considered for a position if you meet some of the requirements. At MyFitnessPal, we’re building a fitness product for everyone and believe our team should reflect that. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.

Full Time Employee Perks, Benefits, and Culture:

Remote equal philosophy enabling you to work from any state in which we have operations in the continental U.S.
Want to work in an office? We also have a physical office in Austin, TX
Annual, in-person company retreats to work, bond, and enjoy team-building activities
Opportunities for team members to meet and connect in person for company paid lunches or working sessions
Flexible time-off policy + flexible working hours (Unlimited PTO Plan)
Competitive medical, dental, and vision benefits
Safe Harbor 401K program
Paid maternity and parental leave
Monthly Wellness Allowance to assist team members to focus on their own physical and mental wellbeing and select wellness initiatives of their own choice
Reward & recognition platform enabling peers to recognize and reward their peers for all the great work they do
MyFitnessPal Premium
Modern Virtual Learning and Development Library
DEI Committee dedicated to ongoing efforts to foster a erse and inclusive workplace by setting actionable goals and evaluating progress
Diversity training for employees
A dynamic, motivating, and fun work environment

At MyFitnessPal, our mission is to enable people to make healthy choices. And it wouldn’t be possible without our team. We celebrate the unique POV that each person brings to the table and believe in a collaborative and inclusive environment. As an equal opportunity employer, we prohibit any unlawful discrimination on the basis of race, color, religion, military or veteran status, sex, gender, gender identity or expression, sexual orientation, national origin, age, disability or genetic information. These are our guiding ideologies and apply across all aspects of employment.

MyFitnessPal participates in E-Verify.

Senior IT Systems Administrator

Higher Logic Remote.coover 1 year ago

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location: remoteus

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Title: Senior IT Systems Administrator

Location: US-Remote

JOB SUMMARY

The IT Enterprise Services Systems Administrator configures and maintains systems utilized by Higher Logic, Enterprise wide. The Systems Administrator is responsible for the reliable operation of computer systems through administering changes to existing systems and standing up new systems based on the priorities set in regular project planning. This role works in collaboration with internal functions, like InfoSec and IT Support, to ensure systems are complying with and responding to organizational needs. Systems administrators are subject matter experts in their areas of specialty and are responsible for ensuring that technical knowledge is documented and transferred to IT Support.

ESSENTIAL DUTIES AND RESPONSIBILITES

Responsible for the Higher Logic Exchange and Office 365 configuration and maintenance.
Performs all application and laptop image deployment.
Provides system configuration and maintenance for corporate services.

Performs all patching and software deployment on both Mac and PC.
Handles risk mitigation tasks as prioritized by leadership and InfoSec.
Subject Matter Expert in several enterprise systems performing documentation of the configurations, as well as knowledge transfer to the IT Support specialists.
Receives escalations from IT Support and provides additional support coverage when needed.
Provides technical documentation on all systems and configurations performed, as well as work instructions and standard operating procedures for tasks performed by the group.
Conduct all business in accordance with Higher Logic policies and procedures.

Experience solving complex problems by understanding current architecture and defining the necessary future state to meet business needs.
All other duties as assigned.

KNOWLEDGE AND ABILITIES REQUIRED:

2 years of application configuration and deployment experience
Office 365 administration, Exchange, Intune or Jamf

EXPERIENCE DESIRED:

Associate or bachelor’s degree in Computer Science or a closely related field or equivalent experience.
5+ years of IT experience
Deep experience in any of the following is an asset: Power BI, Power Automate, Azure Administration, Active Directory Administration, Device Management

Customer Support Engineer

Blackthorn.io Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remotework from anywhere

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Customer Support Engineer

at Blackthorn.io

Remote

Description: As a Customer Support Engineer, you will utilize your Salesforce configuration knowledge to provide world class support to our customers!

Base Salary: $60,000+

What you’ll do

Providing Tier 2 technical support for our customers using our various Salesforce native applications
Use Salesforce Service Cloud to triage, collect missing information, provide responses on, and route incoming support cases
Adhere to escalation procedures for bugs and system impairment issues.
Prioritize your own workload effectively with foresight and attention to detail
Validate customer reported bugs and create tickets in Jira
Serve as an internal Salesforce Admin resource to maintain and enhance internal processes as needed (as part of a broader team)
Meet or exceed all customer and internal interaction metrics defined by the Director of Support

What we look for

3+ years of experience with customer technical support or as a Salesforce Administrator supporting an organization internally
Salesforce experience as an Administrator or Business Analyst preferred
Salesforce Admin (201) Certification required – additional certifications would be a bonus
Technically proficient with an aptitude for learning new technologies quickly
Prioritizes and plans in a productive manner
Enjoys interacting with customers and speaking to large groups
Excellent problem solving and analytical skills
Outstanding oral and written communication skills
Ability to prioritize tasks and carry out responsibilities with minimal direction in a remote environment

What we offer

An incredible team of smart and supportive people
A deep feeling of satisfaction and completion
Fully remote global team working from home
Annual company trip
Stock options to every employee (we are all owners)
Every Friday off (4 DAY WORK WEEK!!!!)
$400 office stipend
Maternity/Paternity leave
Student loan debt assistance
Pledge 1% – time off during the year for helping nonprofits
Health insurance Contribution (if in the US)
401k with 3% match (if in the US)
Children’s 529 college fund assistance (if in the US)

About Blackthorn

We have two native apps on the Salesforce AppExchange for managing Events and Payments. We’re a growing, distributed team in four countries. We move fast and have significant structure in our product build process. Everyone on our team has deep experience within their respective roles. Our customers span from 1 person companies to Fortune 500s.

Why is our work important

Our apps continue to be easy to use and setup, due to continuous refinements with our UX. Most apps in our space take weeks to implement, ours take hours, and they work more flexibly, achieving significantly more functionality than our competitors. We believe enterprise apps should be as easy to use as consumer mobile apps.

What the job will bring you

A deep level of satisfaction through ownership of your role. You’ll get more autonomy than at other companies (we’ve been told by our team). Connection. Our team is tightly knit, assisted through our annual company trip (as we’re remote). Challenge. We’re trying to move as quick as possible. This is not for you if you want to sit back and chill. As Ray Dalio says about life: “Meaningful work and meaningful relationships” provide meaning to life. We aim to bring this.

Customer Support Representative

Smartsheet Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remoteus

Apply Now

Title: Customer Support Representative

Location: -REMOTE, USA-

Company Description

Brandfolder by Smartsheet is on a mission to make managing your digital assets a seamless process. We aim to deliver the world’s most powerfully simple platform for storing, sharing and showcasing assets. The people at Brandfolder drive our success, and we need people who push the boundaries and will push us forward. That is where YOU come in.

Our company culture is driven by a customer-first mindset, fosters employee growth and development, and promotes building connections amongst teams. How do we do this? By building a world-class product and creating an environment that values autonomy, flexibility and the opportunity for employees to be themselves.

Do you want a role where your contributions directly affect the success of the company? Do you want to take the next step to a place that will push you to grow in your career? If so, we’d love to have you aboard. We have a team of curious, eager, and humble iniduals who rally together both within and outside the confines of the office and aim to expand and evolve.

You will report to the Senior Manager, Technical Support

Position Description

YOU WILL:

Gain an in-depth understanding of Brandfolder, and become a DAM Industry expert
Reproduce reported issues and identify potential workarounds
Communicate product limitations and solutions directly with customers
Collaborate with vendors to resolve issues that cannot be resolved internally
Respond to all inbound inquiries via email support and live chat

YOU HAVE:

What You’ll Need:

Aptitude for troubleshooting and the ability to clearly explain technical issues
Working knowledge of Adobe Creative Cloud (InDesign / Photoshop / Illustrator)
Willingness and desire to learn new skills and build a career in software
Strong written and verbal communication skills
Ability to create strong, long-lasting relationships with customers
Ability to efficiently manage and prioritize tasks

Bonus Points for:

Experience with content creation tools, image editing, or printing
Experience or passion for B2B software, DAM, or ECM.
Customer Success and/or Design experience.

Perks & Benefits

HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
Equity – Restricted Stock Units (RSUs) with all offers
Lucrative Employee Stock Purchase Program (15% discount)
401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
Monthly stipend to support your work and productivity
Flexible Time Away Program, plus Incidental Sick Leave
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to LinkedIn Learning online courses
Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account
Teleworking options from any registered location in the U.S. (role specific)

Brandfolder by Smartsheet provides a competitive range of compensation for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive bonus and RSU stock grant upon accepted offer.

California & New York: $25.96 – $36.35 per hour

All other US States: $24.04 – $33.65 per hour

Equal Opportunity Employer

Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the erse voices of our team members who also represent the erse needs of our customers. We’re looking for people who are driven, authentic, supportive, effective, and honest. You’re encouraged to apply even if your experience doesn’t precisely match our job description if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome erse perspectives and people who aren’t afraid to be innovative join us!

#BI-Remote

#LI-Remote

Customer Onboarding Specialist

Affinitiv Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remoteus

Apply Now

Customer Onboarding Specialist

at Affinitiv

Remote

Join our award-winning A-Team!

Ready to produce exceptional results with exceptional people? Get in touch, we would love to get to know you.

Affinitiv is the largest provider of end-to-end, data-driven marketing and software solutions exclusively focused on the automotive customer lifecycle. Backed by 20+ years of automotive and marketing expertise, we pride ourselves on being the go-to experts in the industry. Not only do we work with over 6,500 dealerships and every major manufacturer in the country, we’re well-versed in OEM standards and the intricacies of a dealership or group’s local business.

The Customer Onboarding Department plays a key role in enhancing the experience for our customers once they’ve signed a contract. As a key member of the team, our Customer Onboarding Specialist is responsible for gathering technical requirements from our customers and accurately entering the data into our system. You will also work closely with other members of the Onboarding and Engineering teams to conduct pre-quality assurance testing, facilitate production quality assurance prior to launch, and help organize the successful implementation of our products working collaboratively with our launch coordinators. As you become more proficient with our products, you’ll have the opportunity to conduct some basic product training with customers which will help strengthen your product knowledge and create opportunities for career growth within Affinitiv.

Position Responsibilities:

Gather technical information from customers and accurately input settings in the system
Follow the standard process and best practices to bring customers onboard and online in the stipulated timeframe to ensure revenue recognition and proper products and services are delivered
Conduct pre-quality assurance checks for product functionality then process through production quality assurance for final approval
Deliver end user basic product training to customers
Maintain a high level of process quality and consistency as well as an excellent relationship with customers and other team members
Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication

Position Requirements:

Bachelor’s degree preferred or 2 years’ experience in a technical role
Experience working with Affinitiv software in a technical capacity
Understanding of wide variety of Affinitiv products/solutions
Ability to use technical skills and knowledge to troubleshoot and adapt to product changes
Strong interpersonal skills, conducive to team development
Works independently, has good judgment and consistent follow-through
Ability to communicate technical concepts in simple terms
Strong written and verbal communication skills
High technical aptitude with the ability to comprehend technical concepts quickly

Work from Here

At Affinitiv, we have the best of both worlds. Our team members have embraced remote work and our Work from Here program allows for remote working and the utmost flexibility while keeping in person collaborating thriving in a safe work environment. Our Work from Here approach gives team members a choice to work on campus or remote, leaders can hold in person or virtual team meetings to collaborate and cultivate relationships.

Affinitiv knows you have interests outside of work, which is why we offer a comprehensive benefits package that includes medical, dental, vision and 401K effective day 1 just to name a few. We also offer generous PTO so you can enjoy off time with family and friends.

At Affinitiv, we celebrate ersity, equality, and an inclusive environment.

Affinitiv is committed to providing an environment of mutual respect where equal employment opportunities are extended to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

All aspects of employment are decided on the basis of qualifications, competence, merit, and business needs. Affinitiv is proud to be an equal opportunity employer.

Workday Configuration Analyst - Payroll

KnowBe4 Remote.coover 1 year ago

Apply Nowover 1 year ago

location: remoteus

Apply Now

Title: Workday Configuration Analyst – Payroll (Remote)

Location: Remote

About KnowBe4

KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a “Great Place To Work” in 8 countries, plus we’ve earned numerous other prestigious awards, including Glassdoor’s Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.

Remote positions open to the US only.

The Workday Configuration Analyst – Payroll will partner with our internal teams to assist in the implementation, optimization, and subsequent maintenance of Workday and integrated applications. The inidual in this role will maximize system efficiencies in an effort to meet the strategic and operational needs of the business, serving as a subject matter expert.

Responsibilities:

Provide day-to-day configuration and business support of HRIS systems for core Payroll teams
Maintain and support Workday enterprise-wide payroll production system security, organizational structures, business processes, tasks, notifications, system enhancements and provide data entry support.
Strong grasp of security principles and how they apply to Workday and third party integrations
Develop reports, dashboards, and worklets
Setup scheduled reports and understand the required permissions for report sharing and support the various reporting types such as composite, matrix and advanced reports
Work closely with stakeholders to maximize existing processes and design new system changes to meet the strategic and operational needs of the business across all Workday modules
Follow SDLC methodology for feature development
Apply change management policies for deploying changes to production
Proactively work with the team to continuously improve system configuration and reporting to advance the quality of information provided to stakeholders
Maintain strictest confidentiality in all work aspects
Understand basic database architecture, tables, functional interactions, and recognize and understand impacts to downstream systems
Analyze and document business requirements and processes
Coordinate with our technical writers to develop informative,coherent and usable documentation
Troubleshoot and solve technical issues

Minimum Qualifications:

Required minimum Bachelor’s degree in Computer Science, related degree, or equivalent work experience
Workday Pro Payroll or Workday Payroll Fundamentals Certified
Minimum 3 years of experience implementing and supporting Workday Payroll
Possess experience with Workday implementation tools (Enterprise Interface Builder (EIB), Workday Studio, Workday Report Writer and iLoad)
History of leading and supporting successful projects
Excellent knowledge of database reporting and analysis tools including Excel
Strong customer service skills and ability to effectively assist system users to resolve problems and questions
Ability to communicate, present and interact effectively with all levels of management with effective verbal, written and interpersonal communication skills
Ability to multitask in a fast-paced environment
Strong interpersonal skills and ability to develop and maintain relationships with third party vendors as well as people within the organization
You have a Growth Mindset: A belief that abilities can be developed along with a desire to be curious, learn & grow
You take Initiative: Solve problems by thinking & taking action on solutions rather than waiting for direction
You Give Back: Leverage your knowledge & expertise to make improvements around you

The base pay for this position ranges from $100,000 – $120,000, which will vary depending on how well an applicant’s skills and experience align with the job description listed above.

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code – all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Iniduals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

One stop solution to your remote job hunt!

The opportunity

The role

Role responsibilities

Minimum qualifications

Preferred qualifications

About Kin + Carta

Apply for this role

Staff Data Scientist, Member Experience

Our Ideal Candidate has:

Bonus Points

To ensure you feel good solving a big Human problem, we offer:

Job Details

Description

Responsibilities

Requirements

How you’ll work

Your Impact

Requirements

Preferred

Our Principles

About Chainlink Labs

Want to revolutionize Content Creation with AI?

Overview

Qualifications

About the role

Our Technologies:

Our Ideal Candidate:

Nice to Haves:

Why You Should Join Us

Responsibilities:

You are a great fit because you are:

You have:

Technologies we use and teach:

Benefits include the following:

You’ll Get To

Who We’re Looking For

Benefits & Perks

Cash Compensation Range: $88,000 – $190,000 USD

Tock’s Growth

About Tock

About Squarespace

Our Commitment

What you’ll be doing:

What you’ll bring:

Job description:

Experience:

Necessary experience requirements:

What you’ll be doing:

Qualifications to be successful in this role:

Full Time Employee Perks, Benefits, and Culture:

Company Description

Position Description

Bonus Points for:

Perks & Benefits