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Title: Technical Support Engineer II

Location: Remote

As a Tier II Technical Support Engineer, you’ll handle our most complicated cases by communicating directly with our customers via our Support Center. A strong ability to communicate in writing is more than nice to have.

Day-to-day, you’ll triage and work our most challenging support tickets as well as work on process improvement, and conduct regular touch points with our Product and Customer Success teams. Our customers are core to everything we do (it’s in our name!) – so it’s key to bring your passion to customers and help solve their problems to advocate for product improvements.

Today, our Technical Support team is powered by Help Scout for ticketing, Github Issues for bug tracking, and Zapier for automating support team workflows. You’ll primarily support our customers through email, but an occasional video call is possible as the situation demands. While we mostly interact with each other through Notion and Slack, it’s not uncommon for us to jump on a Zoom pairing session or a video call to clarify customer scenarios or share tips to remedy customer issues.

Interested in growth opportunities? So are we. Our Technical Support Team has a variety of career paths, such as our Engineering, Product, or Customer Success Teams. We’re in search of folks who want to develop professionally as Customer.io grows.

Some things you’ll do

• Investigate and solve escalated requests to Tier II in the Tier II Technical Support mailbox and document the steps you took to locate the answer.
• Identify patterns in escalation requests and help detect incidents
• Provide insight to business leadership and Product/Engineering teams regarding trends in frequent issues/customer struggles.
• Make meaningful and tracked contributions to ticket mitigation efforts & help develop/iterate de-escalation touch points such as Zoom support.
• Contribute to Escalation based KPIs – such as 20 minutes or less escalation time for platform-related incidents/degradations.

As you level up to an expert, you will:

• Take on Tier II tickets and escalations relating to your specialty area
• Take responsibility for keeping up to date on developments within the feature
• Provide internal support and coaching to your peers on Technical Support, Customer Experience, and across the org.
• Upon invitation, join the GTM (Go To Market) team to act as the TS leader for successful launch and post-launch support planning

Tier II TSEs will also have the opportunity to take on the role of Enterprise Technical Support:

• Be a dedicated escalation representative for high-profile and high-value customers
• Occasionally join CSMs for customer calls as required, based on the technical needs of the customer and where they are in their journey
• Contribute to 110% of Net Recurring Revenue goal
• Mitigate executive-level escalations
• 2-hour first response SLA
• Contribute to the customer hitting 80% of their CIO deadlines on time.

About you

• You have a deep curiosity for all things technical
• You enjoy interacting with customers, have strong empathy for their struggles, and are adept at customer-facing communications across a variety of channels (email, call/zoom)
• You enjoy solving problems and unsticking customers
• You are flexible and able to adapt to changing needs of the team, the customers, and the queues of the moment

What we’re looking for

• Knowledge of SAAS stack troubleshooting basics, including but not limited to:
  • Log analysis
  • SMTP and domain configuration
  • Postman, curl, or similar testing tools
• Excellent communication skills, including occasional customer calls
• Interest in supporting and mentoring the TS team

About Customer.io

Our mission at Customer.io is to power automated communication that people like to receive. Today over 4,700 internet businesses use Customer.io to manage, send, and track performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

We are offering a starting salary of $xxx – $xxx USD depending on experience and subject to market rate adjustment.

Benefits at Customer.io include:

• Unlimited PTO – we encourage 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 100% medical, dental, vision, and supplemental insurance for you and your dependents
• 12 weeks paid parental leave – for birth, adoption, or foster care
• 401k retirement matching – up to 5% dollar for dollar match to retirement contributions
• Health and wellness allowance – Up to $200 USD per month that can be used for your healthy living needs, including gym membership, acupuncture, massage, or bike repairs
• Home office stipend – Up to $2,000 USD to help you get your home office set up so you can do your best work
• Internet + cell phone reimbursement – Up to $200 USD per month for your internet and cell phone plans
• Co-working space reimbursement – Up to $300 USD per month for those times you’d prefer to work in a co-working environment
• Learning + development – Up to $2,000 USD reimbursement per year to use on conferences, books, classes, or workshops – anything that will help you develop your skills
• 1 month paid sabbatical after four years at Customer.io – to treat yourself to a vacation, or spend however you choose
• 1 annual company retreat per year and opportunities to meet in smaller groups throughout the year
• Flexible schedule, work anywhere you want! – as long as you have a reliable internet connection and some overlapping work time with your manager, you can work where and when you want

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on erse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Join us!

Check out our careers page for more information about why you should come work with us! We are passionate about our core values of Empathy, Transparency, Responsibility, and Awkwardness and are looking for new coworkers to share and build that passion!

Title: Support Manager

Location: Remote in the United States

About Splash

Our mission is to develop the most innovative event technology on the planet to help marketers reach and engage their target audiences. From simplifying event asset creation to capturing attendee insights and measuring event impact, Splash enables marketers to efficiently scale event programs and connect event-driven engagement to business results. More than half of the Fortune 500 use Splash to streamline event marketing execution and optimize performance.

What we’re looking for

The Support Manager is a strong people leader who has the ability to balance short and long-term strategy while executing at a tactical level. We are looking for someone who is collaborative, passionate about coaching future leaders, takes initiative with minimal supervision, and holds high regard for the customer experience.

In this role, you’ll get to

• Manage high-performing team members globally
• Provide team with coaching, training, and skill-development opportunities
• Give ongoing, constructive, and timely feedback to performance
• Deliver on key performance indicators (CSAT, response time and resolution time) and guide team towards quarterly and annual goals and KPIs
• Recruit, hire, and train new team members
• Identify and implement process enhancements to continually improve customer experience
• Work with leadership in leveraging data and insights to construct a narrative, inform the product roadmap and reduce tickets.
• Work with Support and CX leadership, as well as cross-functionally across the business with leadership and other teams, to help drive alignment and collaboration.
• Act as a resolution driver and main customer-facing point of contact for complex issues and escalations, coordinating cross-functionally where needed
• Collaborate on strategic planning, goal setting, and team scaling
• Manage team staffing levels and scheduling across email, phone, and chat channels

Who You Are

• BA/BS preferred or equivalent work experience with demonstrated proficiency
• 3+ years of Customer Support experience
• 2+ years of management experience
• Experience in Enterprise SaaS technology
• Experience building teams and establishing workflows
• Experience with integration systems (e.g. API, Salesforce, Marketo) is a plus
• Excellent verbal and written communication skills is a must

What we offer and other fun stuff!

We’re taking a new and improved approach to compensation and the way we #takecare of our Splashers. An approach that makes a lot more sense in this remote world we live in and looking toward the future of work. You can read more here. In a nutshell, we offer

• Competitive base salary and stock options. Our success is your success
• Brand new MacBook Pro / Linux and monthly stipend for work-from-home expenses.
• Great healthcare benefits, with paid coverage for you and your family
• Unlimited vacation days, with Splash-specific days off and 2 extra Mental Escape (M.E.) days per month to unplug from work
• Remote first organization
• A bunch of other great perks/benefits that would make this description too long if we included it

It doesn’t stop there! Although we’re a remote company, we understand the importance of in-person connection. We have a yearly company offsite (pending it being safe health-wise) and fun virtual events with the rest of your team and the company (IRL too when it’s safe!).

What’s next?

If you’re interested in joining the team, apply below and you can expect to hear from us soon . Please give us at least 2 weeks to get back to you. We promise we’re not ignoring you, playing Pokemon all day, or listening to the new J. Cole album on repeat (even though it’s ). It just takes a little TLC to go through all the applications and see if there’s a possible fit for you here.

When we find the right person, we try to put our best foot forward with an offer that excites you. We consider what you are looking for, the skills and experience you bring, what similar jobs pay and make sure there’s fair pay among those you’ll be working with. The base compensation amount for this role is targeted at $85,000 – $95,000 for those who are located in the United States. In addition to your cash compensation, every full-time employee will be able to participate in our employee equity program. Final offer amounts are determined by multiple factors including your experience and expertise and may vary from the amounts listed above. What we can’t quantify for you are all the exciting challenges, supportive team, and amazing culture we enjoy. Please click here to gain invaluable insights from our Splash Culture Book.

At Splash, we believe that big ideas and great communities come from a team that celebrates ersity of all kinds. We are committed to being an equal opportunity workplace and encourage people from all backgrounds to apply.

We collect personal information (PI) from you in connection with your application for employment with Splash, including the following categories of PI: identifiers, 8 personal records, 9 commercial information, 10 professional or employment information, 11 non-public education records 12 and inferences drawn from your PI. 1314 We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at [[email protected]].

Senior Games Analyst

Berlin, Berlin, GermanyProductFull time

Remote

Description

Carry1st is Africa’s leading publisher of mobile games and digital content. Operating at the intersection of games, fintech, and web3, we scale awesome content in frontier markets by solving hard problems. We develop, licence, and publish games and monetize them effectively with our proprietary platform. We are backed by blue-chip investors like: Andreessen Horowitz, Google, Riot Games, Bitkraft, and Nas.

As Sr Games Analyst, you will be responsible for driving enjoyable player experiences and sustainable player LTV by analysing in-game behavioural data, progression trends, and purchase propensities. You will be the go-to analyst for generating efficient insights on games engagement and games economy – supporting our Product teams in driving game evolution to success. As a senior analyst in our Data org, you will work closely with our VP Data in developing frameworks for scaling games analytics as our titles multiply.

You will

• Develop core framework – models, insights, metrics – for understanding the success factor of a game by exploring various methodologies of understanding player engagement, player retention, and game economics
• Translate and tailor this framework for specific games to understand ongoing performance and long-term trends via effective dashboards – KPIs and visualisations
• Partner with Product stakeholders and take the technical lead in designing experiments that explore different scenarios and key dependencies
• Advise Growth on feedback loops to optimise user acquisition via LTV segmentations
• Develop behavioural and value player segmentations that drive deeper thinking about game economies
• Bank general customer and game insights to drive Carry1st’s strategic direction via new business models

Requirements

• Degree in Economics, Physics, Statistics, Complex Systems or similar
• Minimum 3 years experience in mobile games analytics
• Strong mathematical and statistical acumen
• Solid SQL skills and practical analytics/data science experience with Python
• Strong analytical and problems solving skills as a foundation for adaptability in an ambiguous and agile environment of erse backgrounds
• Ability to effectively communicate complex insights and hypotheses to business stakeholders

Benefits

Carry1st is a fast-growing, dynamic place to work. And while we are laser focused on building the flagship mobile internet company in Africa, our team is fully remote and 100% global – with people in 25+ countries!

At Carry1st, you will

• Build awesome, industry-changing products, every day
• Grow with a VC-backed startup at the intersection of gaming, fintech, and web3
• Work from anywhere in the world with international teammates
• Own shares in the Company – enabling you to benefit from the value you create

Some additional perks

• Co-working excursions: Travel to meet your colleagues in cities around the world
• Awesome equipment: Get everything you need to work effectively
• Remote working allowance: Put an additional $600 / year to optimise your WFH experience
• Learning and development: Attend courses, conferences and training events
• Social events: Participate in regular company events to relax and connect with teammates
• Birthday leave: Enjoy a paid day off on your special day

We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. Join us!

Security Engineer

REMOTE

United States

Technology

Full time

SE-US-0411

Description

11:11 Systems is looking for an experienced Security Engineer to aid in the management, deployment, and support of network security components within our engineering team. The ideal candidate will be energetic, adaptable, detail oriented, and have experience with network and security technologies. This is a full-time remote position based in the United States and reporting to the VP, Engineering and Technology.

Responsibilities

• Provide support for managed security solutions including firewalls, switches, log aggregation, and other security platforms
• Observe incoming alerts and respond to issues in accordance with documented Service Level Objectives
• Assist as an escalation point for security related requests
• Perform the configuration, deployment, integration of security solutions and of any enhancements to existing security solutions in accordance with best practices
• Identify and communicate security risks, threats and vulnerabilities of networks, systems, applications, and new technology initiatives as requested via customer change requests
• Ensure the confidentiality, integrity, and availability of customer and company systems
• Maintain and audit operational configurations to ensure compliance with standard baselines; improve baseline configurations as new risks and threats emerge
• Maintain working knowledge and comprehension of current threats, risks, and exploits through news, media, and industry
• Other duties as assigned

Requirements

Required Skills

The following skills represent the minimum requirements to be considered for this position:

• Experience in network administration or information security Network+ certification or obtained within 180 days required
• Security+ certification or obtained within 180 days required
• Excellent analytical and problem-solving skills as well as interpersonal skills to interact with team members
• Demonstrated experience with network and security technologies, including IPv4, TCP/IP, LAN/WAN design theory, static/dynamic routing protocols, NAT, next-generation firewalls, endpoint security, network access control, etc.
• Working knowledge of security frameworks such as ISO, NIST, CIS, etc.

Preferred Skills

The following skills represent additional proficiencies preferred to be successful in this position:

• Demonstrated knowledge of various security methodologies/processes and technical security solutions (firewall and network/security devices)
• Knowledge of common tactics, techniques and procedures and common frameworks
• Ability to multi-task, prioritize, and manage time effectively
• Very strong attention to detail
• Excellent interpersonal skills and professional demeanor
• Excellent verbal and written communication skills

Benefits

• Competitive Salary
• Commission Plan
• 401k Plan with Company Match
• PPO Healthcare Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Paid Vacation & Holidays
• Extensive Training

About 11:11 Systems

11:11 Systems was created to deliver a fully integrated and unified network experience, providing our customers with visibility, control, and decision making to simplify their requirements through one experience: simplified, synchronized, and optimized.

11:11 is invested in creating a new model empowering its customers and partners to “RETHINK CONNECTED”. Fully integrated, fully automated. All services, all activities, all data, all performance, powered on a single platform.

UX Research Manager

at GitLab

Remote

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

As a UX Research Manager at GitLab, you will be responsible for guiding and leading a team of UX Researchers, conducting strategic research studies, while contributing to the direction of the GitLab product and our UX Research team.

Here are some key resources to review:

• UX Research Handbook page
• How we prioritise research

What you’ll do in this role:

• Lead, mentor, guide, advise, and manage a high performing team of up to 7 UX Researchers.
• Create an open and collaborative culture based on trust in the UX Research team.
• Manage the Research Operations portion of the team, which consists of participant recruitment, tracking, outward communications, budgeting, and tooling.
• Set clear expectations and goals for UX Researchers while holding them accountable for success.
• Provide clear, actionable feedback and support to develop and grow UX Researchers.
• Demonstrate, explain, and teach others how to apply a range of research methods, understanding the balance and trade-offs between scrappy research and rigor.
• Occasionally conduct research studies. Your research should consist of a mix of problem validation, foundational research, and strategic research projects.
• Regularly sync with Product Management Directors to understand strategy, discover blockers, manage quality, and help ensure UX Research prioritization.
• Develop, iterate on, and utilize reusable research project prioritization approaches for UX Researchers to leverage within their own teams. Work with UX Researchers and Product in applying these approaches to ensure UX Researchers have a clear set of prioritized research projects.
• Actively seek out difficult impediments to our efficiency as a team (such as process, tooling, etc), and propose and implement solutions that will enable the entire team to work more efficiently.
• Exert significant influence on the overall objectives and long-range goals of the UX Research team.
• Form a working understanding of the technology and features of the stage groups to which your direct reports are assigned, and have working knowledge of the end-to-end GitLab product.
• Evangelize research. Share user insights with the broader organization and externally in creative ways to increase empathy.
• Actively contribute to UX Research processes, documentation, and repositories.
• Engage in social media efforts, including writing blog articles and responding on Twitter, as appropriate.

You should apply if you bring:

• Expert-level knowledge in the field of UX Research with a significant amount of experience in hands-on research.
• A few years or more of experience managing UX Researchers and Research Operations.
• Effective verbal and written communication skills.
• Excellent collaboration skills.
• A proven record of driving change through UX Research.
• Passion for the field of UX Research.
• Experience evangelizing research. You’ll share user insights within the broader organization and externally in creative ways to increase empathy.
• Able to use GitLab to plan/manage work and update the company handbook.
• Share our values, and work in accordance with those values.
• Ability to work to the practices we follow in Leadership at GitLab

Also, we know it’s tough, but please try to avoid the confidence gap. You don’t have to match all the listed requirements exactly to be considered for this role.

Hiring Process:

Our hiring process for this position typically follows six stages including a take-home assignment. The details of this process and our leveling structure for this role can be found in the job families page of the Handbook.

The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

Colorado/Washington pay range

$128,800$248,400 USD

California/New York/New Jersey pay range

$128,800$276,000 USD

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Technical Writer

• R11457

• Remote, United States

• Sales (SL)

• Full time

About This Role

As Zoom’s Global Architect team grows, we are looking for a Content & Creative Technical Writer who is responsible for creative problem solving for all of Zoom’s technical sellers. In Zoom’s competitive market, agile content creation is crucial to sellers abilities’ to win deals and quickly fill any gaps.

We value a background in content and design to be successful in Zoom’s rapid, results-focused work environment. The right candidate will apply creative skills to solve sales problems alongside a team of technical sales architects.

Responsibilities

• Technical Content Creation: Manage the scope and creation for internal and external-facing technical sales assets. Work with solutions engineering, leadership, product, and marketing teams to identify content gaps. Create polished, professional content and templates to fill these gaps.
• Research and Discovery: Work with Product Management and Engineering resources to gain a hands-on understanding of product capabilities, limitations, best practices, and considerations that should be articulated to Zoom customers.
• Project Management: Assess and prioritize incoming requests, coordinate efforts between Sales, Engineering, Product Management, and Marketing functions to maximize impact and reduce duplication of work.
• Sales Communications: Identify what information that is valuable to the solution engineering team, and determine the best format, channel, and strategy to convey that information for maximum visibility and retention.
• Technical Design: Create and manage aesthetically-pleasing visuals and standards for technical sales teams to use in documents, architectural and protocol flow diagrams, and presentations. Break down highly technical concepts into explainable combinations of written text and supporting visuals.
• Prepare communications for distribution so technical sellers can accurately and efficiently convey content and appropriate messaging to their customers and prospects.
• Works both independently and collaboratively with cross-functional teams while communicating project timelines to team members
• Helps scale the team through new ideas for content, processes, etc.
• Create documentation, organization, and clarity around what content is available to the Sales organization, to help Solution Engineers find the right content and use it to engage prospects at the right time

Required Skills

• 5+ years in a Technical Sales Enablement, Technical writing, Marketing, or a Creative field
• Has strong analytical and problem-solving skills, self-motivated, personable, with strong attention to detail
• Loves to learn and deeply understand new or emerging technologies
• Ability to distill complex asks into clear, elegant, and focused messaging
• Experience developing and applying visual branding to content
• Experience copywriting to create compelling narratives
• A track record of problem-solving without having all the answers

Preferred Skills

• BS/BA degree preferred, but not required
• Experience with Coda and Confluence
• Instructional design/training experience a
• Experience with Marketing or Sales Enablement
• SaaS Collaboration experience preferred

Portfolio

Please be prepared to share your portfolio/body of work.

Salary Range or On Target Earnings:

Minimum:

$89,800.00

Maximum:

$209,600.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Information about Zoom’s benefits is on our careers page here.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Work Styles at Zoom

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote.

Technical Support Specialist – 100% Remote

Remote

lansing, Michigan, United States

Job description

Hostaway is the fastest-growing global SaaS start-up in the vacation rental industry. Our products provide the best and most cost-effective solutions for property managers and vacation rental owners. Our major partners include Airbnb, Upgrade to see actual info, Expedia, and several other leaders in the industry.

Since launching in 2015, Hostaway has been rapidly expanding our teams in Toronto, Barcelona, and many other remote locations.Work with us. Grow with us. Win with us.Our Technical Support Team is looking for Technical Support Specialists. You will be responsible for educating and assisting our customers. We are looking for new team members that are comfortable with tech, professional, fluent in English, and customer-focused.

Job requirements

Requirements:

– Experience in a SaaS Start-up

– Can work from 9am to 6pm Eastern Standard Time

– Can work weekends – Previous experience in B2B/customer-facing role – Comfortable writing/speaking English – You are comfortable with extensive knowledge of various tools/tech i.e Zendesk, Slack, Jira, Confluence, Google apps – Customer-centric, adaptable, and common sense describes you best Please attach your Resume or CV

Responsibilities:

– Assist our clients with various issues that might come up in the Hostaway platform via Phone and Email. – Ability to understand the sense of urgency and balance that with quality responses leading to solving customer issues. – Ability to write documentation and update User Guide as needed.

Senior Data Analyst (m/f/d)

Remote or Berlin

Pitch is the collaborative presentation platform for modern teams. With a focus on real-time collaboration, smart workflows, and intuitive design features, we make it fast and delightful for teams to create and deliver beautiful presentations. Our presentation and template galleries give everyone the ability to publish their own standout work, learn from one another, and find the creative spark for their next presentation. Tens of thousands of teams have made the switch to Pitch, including top brands like Intercom, Superhuman, and Notion. We’ve raised over $135 million to date, and have been recognized by FT-backed Sifted as Europe’s Top B2B Soonicorn in 2022. And we’re just getting started.

We built Pitch for people who are thirsting for a better way to design, collaborate on, and share presentations. In order to improve our product, we continuously seek to improve our understanding of the user journey from first hearing about Pitch, to creating the first deck, to inviting team member to collaborate, and beyond.

One lens we’ve relied on to better understand this complex journey is data.

As a Senior Data Analyst on our Analytics team, you’ll shed numerical light on the many mysteries that await us as we build and position Pitch as the greatest presentation tool known to humanity in 2023 and beyond.

What you’ll get to do…

• Inform and influence our growth and product strategy through data exploration.
• Collaborate with Marketing, Sales, User Research, Customer Support, Finance and Product to make data-driven insights and recommendations.
• Design and build scalable data models.
• Play a key role in enabling and promoting self-service analytics among stakeholders in the wider organization.
• Guide teams through experimentation-based execution.
• Partner with Data Engineering to maintain and extend our Data Warehouse (SnowFlake), improve data quality and documentation.

This role is perfect for you if you bring…

• 4+ years of experience as a Data Analyst, Data Scientist, or in a relevant field.
• High proficiency in SQL and comfortable navigating data to perform a wide range of analyses.
• High proficiency in using BI tools.
• Experience working with DBT
• Experience with Git.
• Strong communication skills with both technical and non-technical stakeholders
• Experience in playing the role of project manager when the occasion calls for it.

Not a must, but it would be great if you have

• Experience in SaaS business models.
• Experience with marketing analytics.
• Experience with Python
• Understanding of statistical concepts like causal analysis.

Curious what it’s like to work at Pitch? Find out more about how Pitch operates as a remote-first company through using powerful collaboration tools and dogfooding our own products!

Pitch was founded in Berlin, but as a remote-first company, our team works together from all over the world. With that mindset, we’re building an inclusive workplace that invites erse perspectives, and values talent from erse personal and professional backgrounds. For more specifics on how we honour our commitment to ersity in our hiring process, check out our Recruiting D&I Pledge.

Sounds like a good fit? Join us on our mission to enable every team’s best thinking – we look forward to hearing from you!

Not quite sure whether that’s a role for you? No problem! If you can’t find any open role that caught your eye, but are interested in working at Pitch, you can always submit your resume here. We will follow up as soon as we open up a position that matches your skillset and aspirations!

Technical Writer (REMOTE) | Req#3106

Remote, United States

Description

ActioNet has an immediate opportunity for a Technical Writer for an exciting project. This position can be supported remotely from home (within the Continental U.S.). This position offers outstanding self-driven learning potential, expects a high level of commitment, collaboration with various teams and inherent work ethic.

Responsibilities

• Design and write technical illustrations as needed to facilitate understanding of technical material and upon customer request.
• Develop other documentations as requested by the customer.
• Demonstrated ability to produce quality documents within compressed schedules.
• Demonstrates ability to translate complex business and system concepts for communication to erse audiences and to perform business process analysis and accurately capture process information for use within documentation products.
• Has the ability to provide team members with MS Word and Excel problem-solving support.
• Ability to develop documentation standards and development procedures when none are present.

Qualifications

• Bachelor’s degree in English, Computer Science, Software Engineering, Engineering, or equivalent.
• 5 years’ experience working in and Agile Scrum environment writing technical documentation for the software product, application, and product releases
• 2 years of expertise with Adobe RoboHelp or Confluence is a Plus.
• Experience in understanding and communicating all technical aspects of a software product to both highly technical and non-technical users
• Experience in developing technical documentation and education materials to support user experience (user guides, integration guides, installation/configuration instructions, developer guides)
• Knowledge of document publishing tools including advanced Microsoft (MS) Word, Adobe PDF and PowerPoint functions, including use of document templates and styles.
• Knowledge of Agile documentation principles.
• Technical proficiency, and practical knowledge in the use and application of the latest versions of JavaScript
• Technical proficiency, and practical knowledge in the use and application of HTML5
• Technical proficiency, and practical knowledge in the use and application cascading style sheets (CSS)
• Ability to quickly ascertain and understand complex applications, diagrams, user requirements, and designs with minimal assistance
• US Citizenship NOT required but must be able to pass a background check.

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 24+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!

Why ActioNet?

At ActioNet, our Passion for Quality is at the heart of everything we do:

• We are committed to make ActioNet a great place to work and continue to invest in our ActioNeters
• We are committed to our customers by driving and sustaining Service Delivery Excellence
• We are committed to give back to our Community, help others and make the world a better place for our next generation

ActioNet is proud to be named as a Top Workplace for the ninth year in a row (2014 – 2022). We have 98% of Customer retention rate. We are passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health and well-being of our nation.

What’s in It For You? As an ActioNeter, you get to be part of exceptional team and a corporate culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career. Are you ready to make a difference? ActioNet is an equal opportunity employer and value ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Title: Software Engineer, Storage

Location: United States – Remote

About the Team

The mission of the Storage Infrastructure team is to build and operate online stateful systems that are reliable, scalable, and easy to use for the rest of DoorDash engineering. The team is responsible for understanding the product engineering’s evolving requirements and evaluating and producing the technologies that would serve the company effectively in the long run. The team currently supports Amazon Aurora, Cassandra, CockroachDB, Kafka, and ElastiCache.

About the Role

As a Software Engineer, you will be responsible for the most critical long term technical roadmap of the storage team. You will be working with the latest technologies through vendor relationships and proof of concepts, solving large complex problems, and defining new technology-enabled opportunities. You will use your skills and experience in guiding the engineers and the management leadership on the right technical choices, mentor several senior engineers and hold a high bar of technical competency.

You’re excited about this opportunity because you will

• You are a technology leader. You excel at mentoring and guiding a fast growing organization in setting the right architectural patterns, handling build vs buy decisions, working with various vendors in the database/storage space, making judicious investments in the right areas anticipating what the company needs a few years down the road.
• You think of quick wins while planning for long term strategy and engineering excellence. You are excited about breaking down large systems into manageable, sustainable components that can be iterated on.
• Drive decisions on complex or ambiguous storage architecture issues, coordinating with product team to determine requirements, and ensuring improvements are successfully implemented and monitored, finding ways to increase efficiency.
• You are excited about cross collaboration with stakeholders, external partners and peer engineering leaders.
• You love rolling up your sleeves to get down to the lowest level of detail.
• Maintain, troubleshoot and be on call for engineering and operational support

We’re excited about you because

• You have 6+ years of professional experience building and operating scalable, fault-tolerant, highly available distributed systems.
• You have hands-on experience and expertise with large scale distributed database or caching systems (Ex: PostgreSQL, DynamoDB, CockroachDB, Redis, etc)
• Deep understanding of Database internals and query performance tuning.
• Backend service and tool development in Golang, Kotlin and/or Python
• You have experience with incident response, disaster recovery, and are interested in making systems highly available.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate erse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on protected categories, we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a erse workforce people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Compensation

The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.

DoorDash cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

In addition to base salary, the compensation package for this role also includes opportunities for equity grants.

California Pay Range:

$149,500$238,000 USD

Colorado Pay Range:

$149,500$214,500 USD

New Jersey Pay Range:

$149,500$238,000 USD

New York Pay Range:

$149,500$238,000 USD

Washington Pay Range:

$149,500$238,000 USD

User Researcher III

Location: Fearless HQ or Remote

Fearless is looking for a User Researcher III to add to our erse team of 250+ employees (and counting!).

What you’ll be doing

We’re looking to change the world by building software with a soul, and we want your help.

The User Researcher III collaborates with cross-functional teams and stakeholders to evaluate current and upcoming user research needs. They work to improve the definition of products and services which can then be used to determine user, customer, and organizational requirements. They set the direction of delivery and operationalize research efforts to provide actionable and meaningful data-driven insights representing actors, tools, and processes. They are experienced practitioners who are able to plan and facilitate user research activities for larger teams and more complex services.

We need your User Research skills! What other skills will help you succeed at Fearless? Glad you asked! We’re excited about candidates who can accomplish the following:

Responsibilities and Contributions

Organizational and Leadership Role

• Builds scalable user research solutions for multiple cross-functional teams, as well as Business Development strategies for new opportunities.
• Cultivates a community of growth and development through coaching and mentoring others to develop their professional skills.
• Grows our design community and strategies, leads discussion of design practices and standards, and contributes to practice area communities and activities.

Functional Role

Collaboration & Communication

• Provides specialized expertise in the design and layout of graphical user interfaces, particularly, screen layouts and functionality for client-server applications (e.g., Microsoft Windows presentation screens).
• Advises designers, researchers, and other team members on usability trends, practices, and the choice and application of research methods to assure best practice.
• Coaches and mentors inexperienced teams to adopt user-centered practices and embed them into an agile workflow.
• Mentors, stewards, and directs other Designers and Researchers to improve the quality of their work.
• Ensures cross-disciplinary involvement in carrying out research plans by assigning and managing progress toward research and participant management tasks, working with the Scrum Master to remove any blockers.
• Advises the team and customer on how to adopt a user-centered, evidence-based approach to defining requirements and implementing solutions.
• Builds, maintains, and promotes a research repository for teammates that enable teams to continually assure, improve, and innovate their practices to generate clear and valuable findings.
• Works with Visual Designers to help translate insights into visual artifacts and products.

Research & Analysis

• Conducts studies, testing and evaluation of screen prototypes for functionality, ease of use, efficiency, and accuracy.
• Analyzes and synthesizes qualitative and quantitative data to generate strategic and tactical insights along with actionable recommendations that drive product design, service improvements, and innovations that improve user experience.
• Develops and executes well-crafted research plans with clear research objectives.
• Strongly adheres to research ethics and privacy guidelines for specific client needs, clarifying privacy restrictions with the client and teammates and triaging efficiently in the event of a privacy breach.
• Sets the direction of delivery and the collection of user experience metrics in the course of collaboration with Designers, Engineers, Product Managers, and Product Owners.
• Defines and champions research processes and tools that enable teammates to better incorporate and improve research in their work.
• Advocates for inclusive practices and helps teams design and deliver accessible products and services that work for all users.
• Plans and facilitates participatory and iterative design activities, such as observational studies, customer interviews, usability testing, and other forms of requirements discovery.

Essential Skills, Experience, or Competencies

Must-Have Skills

• Demonstrated expertise in the sustainability and consequences of design decisions.
• Demonstrated ability to make decisions characterized by managed levels of risk and complexity.
• Demonstrated expertise in using strong influencing and communication skills to identify solutions that meet user and business needs.
• Demonstrated expertise in managing stakeholder relationships and expectations.
• Industry expertise in recruiting public and Government-targeted end-users for specific research.
• Demonstrated expertise in implementing a wide variety of research and synthesis methods applied across complex products and services.
• Demonstrated expertise in understanding behavioral analysis and statistical concept studies.
• Demonstrated mastery of practice in communicating and creating presentations of visually and verbally engaging content.
• Knowledge of the social and technological context for Government services.
• Excellent attention to detail and strong organizational and time management abilities.
• Advanced knowledge of technologies used to build and operate Government services.
• Experience with DesignOps and ResearchOps, operationalizing processes such as participant recruitment and screening, transcription, and knowledge management.
• Ability to operate and manage work, strategically reason, build relationships, and influence others.

Icing-on-the-Cake Skills

• Experience with remote testing tools.
• Broad knowledge of service design, visual design, interaction design, content design and/or user research.
• Experience working with Government customers.
• Advanced understanding of agile processes and ability to advise colleagues on how and why agile methods are used and be able to provide a clear, open, and transparent framework in which teams can deliver.

What else you should know?:

Our people make us who we are. We believe that every member of the Fearless team has something to share, and we value the unique viewpoint you’ll bring to our community. But we value your community, too, so we offer fulfilling work that stays in balance with the rest of life. Because everyone has different needs, desires, and goals, our benefits offer the choices and flexibility that our team members need to live well and succeed. Here are a few highlights of our benefits package:

• Flexible schedule
• Family-friendly workplace
• 14 days of PTO allowance (not accrued so you get it up front!) PTO + 8.75 days sick leave + 11 federal holidays + your birthday off!
• 100% coverage of the employee-only premium for HSA, HMO, or PPO plan and Employee Wellness Plan
• Tech, education / training, and snack allowances
• Free parking in downtown Baltimore / public transit coverage
• Safe Harbor 401(k) plan with employer contributions and immediate vesting

Location:

• In-person, hybrid, and remote options are available. Our offices are located in Baltimore and Montgomery.
• All new employees must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for the position. Reasonable accommodations for qualified exemption requests will be considered.

Our Compensation System is designed to reward remarkable work, grow your impact and support the whole you over the course of your career.

We believe in paying people fairly, so we’ve established a compensation model aimed to ensure everyone at Fearless regardless of race, ethnicity, gender, sexual orientation, disability, religion, age, nationality, or negotiation skills is given equal pay for equal work.

Our approach to compensation is intended to ensure our total package serves all of your needs and includes base pay, medical and other benefits, performance rewards, 401k matching, plus a few perks (tech and wellness reimbursement programs)!

Our salary ranges are determined based on role, level and location and provide team members salary growth within a salary grade over time. Team members automatically progress within a salary range through annual increases (given to reward service at Fearless) or merit increases (given to reward and inidual’s demonstrated performance and growth within the position). Fearless team members are also eligible for discretionary bonuses based on company performance.

The salary ranges for this position based on location are listed below. The base pay range is subject to change and may be modified as a part of our annual salary range review.

• AL, FL, GA, TN Residents: $90,015 (min) – $117,019 (mid) – $144,024 (max)
• NC Residents: $92,799 (min) – $120,639 (mid) – $148,478 (max)
• DE, MD, PA, TX, VA Residents: $97,439 (min) – $126,671 (mid) – $155,902 (max)
• MA Residents: $103,007 (min) – $133,909 (mid) – $164,811 (max)
• DC Residents: $109,503 (min) – $142,354 (mid) – $175,204 (max)
• CA & NY Residents: $113,215 (min) – $147,179 (mid) – $181,143 (max)

Within the range, starting pay for team members is based on the evaluation of the alignment with the position description requirements including job-related skills and experience or training. This range reflects your earning potential over the course of your career at Fearless in this position.

So, what’s next?

Over the years, we’ve honed a 3-step interview process that helps ensure that every employee we hire is the right fit for us and that we’re the right fit for them. If we think you’re a good fit, we’ll get in touch and start scheduling your interviews!

• Culture Add Interview – We’re a people-first company, so we always start off by getting to know more about you, how you work, what your career goals are, and what you’re passionate about. This is your opportunity to ask questions and get a feel for Fearless, so don’t be shy!
• Technical Interview – This is where we get into the nitty gritty of the project. During the Technical Interview, you’ll be interviewed by our Passion Coaches and/or the team’s Project Lead to make sure your skills align with the project requirements.
• Business Interview – At this point, you’ve made it to the final frontier! The Business Interview is when you’ll meet with Fearless leadership to dot the i’s, cross the t’s, and determine whether or not we’ll be moving forward with the hiring process.

About Fearless:

Fearless is a full-stack digital services firm in Baltimore that delivers sleek, modern, and user-friendly software designed to push the boundaries of possibility. It’s our mission to build software with a soul tools that empower communities and make a difference so we can create a world where good software powers the things that matter.

That’s not our only goal, though. We also strive to create a purple culture that makes our employees excited to come to work every day. That’s why we encourage our employees to pursue their passions, both in and out of the office. With built-in company mentoring, continuing education support, flexible schedules, and a family-friendly work environment, we’ve created a culture that allows our team to thrive professionally and personally.

Fearless believes in equal opportunity employment. We won’t discriminate against any employee or applicant on the basis of race, gender, nationality, age, religion, disability, military status, or sexual orientation. As a company and as iniduals, we’re committed to providing an inclusive and welcoming environment for our team, our family members, our clients, our subcontractors, and our vendors.

Senior Google Analytics Consultant

• Strategy, Insights, & Activation
• United States
• Full Time

About This Role

The team is looking for a Senior Google Analytics Consultant with a broad knowledge of the digital marketing analytics space from current industry trends to technical expertise, including how to build and customize analytics and tag manager implementations for sites and mobile applications. This person will be one of our analytics implementation experts and help guide migrations for clients from Google Analytics (Universal) to New Google Analytics (aka Google Analytics 4). You will lead project teams and will become (if not already) one of the top-100 digital analytics experts in the world!

Role and Responsibilities

• Lead project teams; collaborate effectively with team members
• Develop domain expertise in client’s business space to drive results
• Demonstrate a grasp of the fundamental importance of clean data to empower successful digital marketing initiatives, in support of larger business objectives
• Identify gaps throughout the customer experience and recommend solutions
• Seek opportunities to clarify what client needs (not just what they ask for) and look for opportunities to expand client relationships and projects
• Ensure client expectations are met and results are delivered
• Articulate complex ideas in a clear and concise manner, both in speech and writing; understand the audience and tailor messages accordingly
• Exemplify good consulting skills, diplomacy, and effective messaging, and mentor team members in the same vein; share expertise freely
• Adapt to a fast-paced work environment and have the ability to overcome technical and business challenges
• Demonstrate high intellectual bandwidth, as well an ability to prioritize and work on the right things at the right time
• Volunteer suggestions for team improvement and take the time to help push initiatives forward
• Actively contribute to the greater community by participating in meet-ups, conferences, blogs, open forums, or open source initiatives

Preferred Qualifications

• College degree (required) plus at least 4 years of relevant work experience in marketing, consulting, and/or media
• Strong leadership and communication skills, both with internal team members and with clients. This is very collaborative and client facing role.
• Experience with Google Analytics 4 (GA4) and have implemented, configured, and customized the tool.
• Deployed Google Analytics through Google Tag Manager
• Has focused in one or more of the following areas: digital analytics, optimization, statistical modeling, consumer insights, and/or marketing analytics
• Understand how to read and interpret reports
• R knowledge or can speak to big data
• Experience with BigQuery or have used data visualization tools like Tableau, Looker, or Power BI is a plus.
• Mobile/app/Firebase experience and/or E-commerce experience is a plus.
• Previous experience working with Global Delivery teams is a plus.
• Must have availability during EST hours. This role is required to lead Global Delivery projects as needed.

Title: Junior IT Systems Engineer

Location: San Francisco, CA

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which helps to digitize the world of physical operations, providing visibility and empowering entire sectors of our economy to become more safe, efficient, and sustainable. Founded in San Francisco in 2015, we now employ more than 2,000 people globally and collect more than 40 billion minutes of video footage and 5 trillion data points annually.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including video-based safety, vehicle telematics, apps and driver workflows, equipment monitoring, and site visibility. As part of a newly public company, you’ll have the autonomy and support to make an impact as we build for the long term.

Recent awards we’ve won include:

Best Place to Work by Built In 2022

Deloitte Fast 500 Companies

IoT Analytics Company of the Year in 2022’s IoT Breakthrough Winners

Every year, we partner with our customers to deliver outcomes like conserving millions of gallons of fuel, saving millions of dollars, and creating positive environmental change. As more customers connect to our platform, our data grows, our AI models get smarter, and our opportunities expand.

About the role:

In Samsara’s Business Technology Core IT team, we work to deliver awesome systems, support, and experiences that enable our teams to be as impactful as possible. As a member of the team, you’ll be responsible for owning the technology and processes that enable our people to do their best work. This role will be eligible for remote work.

Candidates local to San Francisco Headquarters as role may be required to come into the office from time to time

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

In this role, you will:

• Be the primary owner for key applications or infrastructure: integrate best practices, develop roadmaps, ensure service availability, optimize performance, and maximize impact
• Develop and deploy new architecture patterns for services that maximize availability, security, scalability, and livability for the supporting team
• Research, assess, and incorporate the best new vendors and technologies into our stack
• Design, build, deploy, integrate, and maintain the core technologies and services that power our business
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 2+ years of experience in an Software or IT Systems Engineering role
• Experience with Identity Mngt/ OKTA, Meraki Networks, Terraform, and SysAdmin
• Experience working with API’s in Javascript (Node.js) and/or Python
• Built, and owned, custom integrations
• Solid fundamentals of IT infrastructure, security, and corporate systems
• Enthusiasm for helping others by learning and building things, and a desire to join a small but growing team!

An ideal candidate also has:

• Exposure to scale in a SaaS-first IT environment (Google Workspace, Okta, Slack, Zoom, etc)
• Developed and managed applications in a team environment
• Experience with AWS cloud services: Lambda, EC2, S3, etc
• Expertise with Google Workspace and Google Cloud Platform
• Expertise in corporate networking and email infrastructure, CCNP+ knowledge
• Expertise in MDM systems across multiple platforms (Mac, Windows, Linux, Mobile, etc)

Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver total compensation (based on role, level, and geography) that is above market. We do this through our base salary + bonus/variable + restricted stock units (RSUs). RSUs are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, there are additional RSU grant awards for top performers which allow employees to achieve higher market positioning.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

$72,488$106,600 USD

At Samsara, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing ersity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

US Only: Please note that Samsara’s COVID-19 vaccination policy requires all team members who will be meeting in person for business or working from one of our offices to be fully vaccinated against COVID-19 or submit regular testing. People who cannot be vaccinated for qualifying medical conditions, sincerely held religious beliefs, and other legally protected categories, may request an accommodation.

Benefits

Full time employees receive an above market total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Flexible Working

At Samsara, we have adopted a flexible way of working, enabling teams and iniduals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants. As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an inidual’s ability to secure and maintain the legal right to work at the company.

Please note: Samsara does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Samsara employees.

Title: Specialist Solutions Architect – Data Warehousing (Public Sector)

Location: United States

This role can be remote.

As a Specialist Solutions Architect (SSA) – Data Warehousing on the Public Sector team, you will guide customers in their cloud data warehousing transformation with Databricks which span a large variety of use cases. You will be in a customer-facing role, working with and supporting Solution Architects, that requires hands-on production experience with large scale data warehousing technologies, and expertise in other modern data technologies such as Apache Spark . SSAs help customers through evaluations and successful planning of data warehousing workloads while aligning their technical roadmap for expanding the usage of the Databricks Lakehouse Platform. As a deep go-to-expert reporting to the Specialist Field Engineering Manager, you will continue to strengthen your technical skills through mentorship, learning, and internal training programs and establish yourself in the data warehousing specialty – including performance tuning, data modeling, winning competitive evaluations, and production migration planning.

The impact you will have:

• Provide technical leadership to guide strategic customers to successful cloud transformations on large scale data warehousing workloads – ranging from evaluation to architecture design to production deployment
• Prove the value of the Databricks Lakehouse Architecture on customer workloads by architect production level workloads, including end-to-end pipeline load performance testing and optimization
• Become a technical expert in an area such as data management, cloud platforms, and architecture
• Assist Solution Architects with more advanced aspects of the technical sale including custom proof of concept content, estimating workload sizing, and custom architectures
• Provide tutorials and training to improve community adoption (including hackathons and conference presentations)
• Contribute to the Databricks Community

What we look for:

• U.S. citizen
• Eligible and willing to be processed for a U.S. government clearance
• 5+ years experience in a customer-facing technical role with expertise in data warehousing – such as query tuning, performance tuning, troubleshooting, and debugging MPP data warehouses or other big data solutions
• Production programming experience in SQL and Python
• Experience with design and implementation of data warehousing technologies including NoSQL, MPP, OLTP, and OLAP
• Deep Specialty Expertise with scaling big data workloads that are performant and cost-effective – including technologies such as Delta Lake
• Maintained, extended, or migrated a production data warehouse system to evolve with complex needs
• Experience with the AWS, Azure, or GCP clouds is highly desirable
• [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research)
• Ability to travel up to 30% when needed

Benefits

• Comprehensive health coverage including medical, dental, and vision
• 401(k) Plan
• Equity awards
• Flexible time off
• Paid parental leave
• Family Planning
• Gym reimbursement
• Annual personal development fund
• Work headphones reimbursement
• Employee Assistance Program (EAP)
• Business travel accident insurance
• Mental wellness resources

About Databricks

Databricks is the lakehouse company. More than 7,000 organizations worldwide including Comcast, Cond Nast, H&M and over 50% of the Fortune 500 rely on the Databricks Lakehouse Platform to unify their data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe. Founded by the original creators of Apache Spark , Delta Lake and MLflow, Databricks is on a mission to help data teams solve the world’s toughest problems. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a erse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Iniduals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer’s discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Senior Labor Market Data Analyst

Workforce United States (Remote)

The Position

Title: Senior Labor Market Data Analyst

Position Type: Full time

Requisition No: 23040

Category: Classified

Supervisor: Director of Research, Data Strategy, and Effectiveness

Job Purpose: Works with the Director of Research, Data Strategy, and Effectiveness and other cross-institutional teams to develop data products to support data-informed decisions and provide recommendations to improve student enrollment, retention, completion, and labor market outcomes.

Location: Remote, various locations throughout California

Salary Range: The beginning salary range for this position is $101,571.07 -$112,001.14

.Position Overview

The Senior Labor Market Data Analyst is a critical position for Calbright College. This position is part of the Workforce, Strategy, and Innovation (WSI) team and is primarily responsible for the development, deployment, and refinement for research methodologies and practice as it relates to economic, occupational, and labor market data (quantitative and qualitative) for reports and special projects. This position reports to the Director of Research, Data Strategy, and Effectiveness, and will work closely with the WSI team and other cross-institutional teams to identify data products that will address users’ needs. This includes internal institutional and external partners (other higher education institutions, employer or industry partners or other strategic partners.) The candidate for this position will have extensive familiarity on various publicly available economic, workforce and education data sets and the ability to analyze large datasets and distill insights into actionable recommendations in support of Calbright College’s mission and strategic goals. The ideal applicant is incredibly detail-oriented, is open and able to handle frequent troubleshooting, a good communicator, and has a deep understanding of the popular data analysis tools and databases. They will have the ability to thrive in a fast-paced, collaborative, agile environment, while also co-leading iterative process improvement efforts that centers around student success and equitable outcomes. The candidate will also be an internal lead for the institution and help build resources that can help cultivate strong data culture within the organization. We seek someone who is empathic, curious, highly collaborative and open to exploring innovative ideas that go beyond the everyday.

Essential Job Duties and Responsibilities

The duties below are representative of the role and are not intended to cover all of the duties performed within the scope of work.

• Collects accurate data and provides thorough analysis and insights of industry and occupational changes and trends in California’s and US labor market
• Develops and coordinates the dissemination of labor market information and related economic conditions by producing special data sets for WSI and other Calbright Teams
• Plan, coordinate production of data outcomes, press releases, presentations, findings and recommendations and write reports, memos, and other materials as appropriate to communicate research and recommendations to priority audiences
• Independently manages data analysis, reporting, research, mapping to support data-driven decision-making for workforce development programs and labor and industry subjects
• Initiates, champions and drives new analytical projects across teams to identify workforce challenges and provide insights to key stakeholders in alignment with Calbright’s strategic goals
• Keeps abreast of developments and impending federal and state directives related to labor market trends, analysis techniques, and reporting requirements
• Compiles, reviews, and/or enters/updates data inputs into software systems
• Development of standard user-friendly reports and resources, easy-to-use dashboards for the Workforce, Strategy, and Innovation and other cross-institutional teams
• Troubleshooting data issues with cross-functional teams and partners. Collaborate with community partners to identify issues and questions, provide relevant guidance documents and tools, and facilitate strategy development
• Attend and participate in Institutional team meetings and other organizational events
• Perform other related duties as assigned that support the objective of the position

Knowledge, Skills, and Abilities

• Excellent written and oral communication skills
• Working knowledge of Google Workplace applications, including Docs, Sheets, Slides, Forms, Calendar, and Sites or working knowledge of Windows applications, including Microsoft Word, Excel
• Demonstrated ability to access information stored in large data systems and use of computer applications, including databases, business intelligence, statistical, word processing, spreadsheet, and presentation software
• Knowledge of research, survey, and analytical methods and techniques
• Ability to develop, analyze, and interpret complex research findings
• Ability to conduct statistical analyses using software such as SAS, SPSS, R or similar software
• Ability to articulate information in a clear, concise, and professional manner in a public setting
• Ability to prepare and present technical reports and make recommendations
• Ability to gain and maintain the confidence and cooperation of others, including various levels of management
• Ability to manage tasks and workflow and work across institutional projects to meet deadlines; strong attention to detail
• Ability to manage and prioritize multiple projects and work well under pressure to meet quick deadlines
• Ability to work independently and in a team environment
• Ability to exercise initiative, flexibility and demonstrate tact
• Ability to perform literature reviews, legislation summaries, and legal research
• Ability to perform public policy analysis and research
• Ability to acquire and understand College rules and regulations
• Ability to exercise good judgment and decision-making skills
• Demonstrate understanding of, sensitivity to, and respect for the erse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, staff and faculty.

Minimum Qualifications

• Bachelor’s Degree in a discipline related to the assignment, such as economics, data science, statistics, public policy, or a related field
• At least three (3) years experience with higher education and/or labor market or workforce data including performing data collection, data processing, validation and analysis of data from various data sources

Desired Qualifications

• Experience with Lightcast (formerly known as EMSI BurningGlass) or other similar platforms, reports, and tools
• Experience with and application of human-centered design and research methods
• Data Visualization + Data Storytelling Skills: Experience with data visualization tools and dashboarding tools. Can bring to life complicated data into actionable visuals that can guide strategy and change mindsets. Has high-level written and verbal communication skills to bring people along and use data to inspire action.
• Data Business + Partnership Skills: Ability to work with stakeholders to assess potential risks and opportunities and have managed complex data partnerships.
• Ability to analyze existing tools and databases and provide software solution recommendations.
• Graduate degree(s) reflecting coursework and/or methodology in research and evaluation as well as experience in conducting research project(s).

Working Conditions and Travel

• Calbright College is a statewide online college where all instruction and support are done via various online technologies both in person and remotely. Calbright College has administrative offices in Sacramento available for use. When working remotely, employees should be able and willing to use digital communication tools as used by the college, and have the ability to work on a computer for extended periods of time.
• Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
• The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Calbright College policies, procedures, and Title IX.
• Calbright College celebrates all forms of ersity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Iniduals interested in advancing Calbright College’s strategic ersity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
• Requires the ability to function in a remote online instructional environment performing work of primarily a sedentary nature. Requires the ability to use hearing and speech to make presentations to groups and carry on conversations over the phone and in-person. Requires speaking skills to communicate with staff and students in one-on-one and small group settings, on the phone, and to distinguish sound prompts from various types of equipment. Requires near visual acuity to read printed materials and computer screens. Requires sufficient hand/arm/finger dexterity to retrieve work materials, operate a personal computer keyboard, and operate standard office equipment. Requires the ability to lift and/or move up to 25 pounds.
• Work is performed indoors where minimal safety considerations exist.

Principal Solutions Engineer

Location: Remote – US

See yourself at Twilio

Join the team as our next Principal Solutions Engineer!

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we’re headquartered in San Francisco, we’re on a journey to becoming a globally antiracist company that supports ersity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we’re looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to enable our customers to build the future of communications. The Twilio Solutions Engineer is a critical part of the sales team. Twilio’s Solutions Engineer is responsible for delivering the technical win at customer accounts. They lead the technical pre-sales relationship, propose technical architectures, demonstrate the product, anticipates concerns, and offers creative solutions. They build customer trust in Twilio solutions. Solutions Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers.

Responsibilities

In this role, you’ll:

• Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.
• Take lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.
• Be Hands-on, high-energy, passionate, and a creative problem solver with know how to get things done and ability to lead others to success.
• Take the initiative to identify and solve problems – both for the customer and within the organization as we grow
• Build highly interactive and engaging customer demonstrations while forming strong customer relationships
• Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values erse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 8 plus years pre-sales experience selling complex, technical products or 5 plus years customer facing experience, especially in delivery or consulting
• Excellent communicator and presenter able to gain audience confidence
• An engaging storyteller – you can gain audience confidence and communicate complex topics to multiple levels of audience.
• Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
• Previous software development experience in one or more of the following areas:
  • backend (Java, C#, Node.js, Python, PHP)
  • web development (JavaScript, HTML/CSS, frontend frameworks – React, Vue.js, Angular)
  • Experience building with REST APIs

Desired:

• Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.
• Previous experience in Telecom, SIP, Contact Center, or Security is a plus.

Location

• This role will be fully remote and may sit anywhere within the United States.
• Minimum 20% travel is anticipated.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn’t what you’re looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $129,600 – $162,000
• Based in New York, Washington State, or the San Francisco Bay area, California: $144,000- $180,000
• This role is eligible to participate in Twilio’s equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an inidual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified iniduals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

Staff Data Engineer

Location: Remote

Position:

LendingTree is seeking a Data Engineering lead to join our Data Lake/Data Warehouse team. We have an exciting opportunity to develop and scale enterprise services that powers our business analytics and reporting across multiple verticals. This inidual will partner with architecture, platform and operations, enterprise data and analytic teams and other senior technical leaders to develop and implement a consolidated roadmap to meet critical data/analytic related business needs and capabilities while implementing technologies, platforms and tools aligned to LendingTree’s data strategy. We are seeking a data lead who will be passionate about data engineering and working with partners across Marketing, Product, Data Science, Analytics, Contact Center and Technology to deliver on enterprise data initiatives. Please consider joining the team if you’d like to work in a dynamic, business critical environment and want to have an impact on several vital business capabilities.

Key Responsibilities:

• Work very closely with Data Platform & Operations team, Data Architecture & Automation leads, Data Engineers & the broader data/analytic community to:
  • Define target state architecture for LendingTree’s Cloud Data Platform.
  • Define best practices pertaining to the capture of metadata, data governance, data security within Cloud Data space

• Create real-time streaming data pipelines for multiple sources and data types
• Define and oversee implementation and execution for the Operational Cloud Data Lake including data migration patterns from SQL and other data stores along with developing access control and security playbook
• Key contributor to and member of the data lake / data warehouse Agile Scrum team and active participant in Enterprise Cloud Data initiatives
• Provide mentorship and train staff on standards and policies around data engineering best practices including technical documentation
• Develop, and support data lake / data warehouse platform and data service applications spanning multiple data domains
• Participate in on-call rotation for off-hours support
• MUST assist as an inidual contributor to an Agile Development Team (e.g., developing solutions to achieve defined business outcomes).

Must have Requirements:

• B. S. in Computer Science or equivalent.
• 5+ years of experience in Modern Data Platform Management and Lifecycle
• Expert level experience & knowledge on Cloud Data Warehouse like Snowflake, Redshift, or BigQuery
• Strong Experience with Real-Time Tools Open-source Kafka, Confluent
• Extensive experience with modern ETL tools like DBT, Fivetran, Stitch, Talend
• Proficient in AWS technology stack like Managed Airflow, AWS Glue, AWS Glue Crawler, EMR, Athena, Lambda, EC2 etc.
• Ability to design, lead, implement & support data integration projects with minimal oversight
• Experience with NoSQL Databases like MongoDB, MongoDB Atlas, AWS DynamoDB,
• Experience using data governance and data quality tools like Collibra, Alation, DataBuck, Soda, OwlDQ

• Experience with SQL databases like PostgreSQL, MSSQL
• Experience in building, supporting & optimizing cloud infrastructure resources
• Excellent verbal and written communication skills
• Expertise in at least 1 programming language python or Scala

Additional Experience Preferred:

• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL), AWS Sagemaker, and ML Ops

COMPANY

LendingTree is the nation’s largest online lending marketplace. That means we connect customers with multiple lenders, so they find the best deals on loans, credit cards, savings accounts and insurance. Our goal is to help people save money, and we believe the best way to do that is by giving them a way to shop for loans and compare lenders, so they make their best financial choices.

Our CEO Doug Lebda founded the company in 1996 after a frustrating house-hunting experience. In those days, we mostly helped people find good mortgage deals. Now, we help consumers find their best in personal loans, auto loans, business loans, student loans, credit cards, savings accounts, home equity loans and more.

What else you should know:

• We’re a publicly-traded company (TREE).
• We’ve welcomed several other companies into the LendingTree family to augment our efforts at helping borrowers make their most sensible financial choices.
• We’ve built the LendingTree app and My LendingTree dashboard to give consumers tools to manage and monitor their financial health.
• We still make funny commercials.

The pay range for this position in Colorado/New York is $150,000-$180,000 however, base pay offered may vary depending on job-related knowledge, skills, and experience

Incentive Compensation: Eligible for annual performance bonus

Benefits: Medical, dental, vision insurance and 401(k) matching

CULTURE

We’re a fast-paced company with an entrepreneurial bend. We work hard and test our products often. We’re collaborative, ambitious, candid and high-energy. Our teammates are some of the brightest, most talented people you’ll ever work with. We care more about your smarts than we do about the kinds of clothes you wear (but please, do wear clothes to work!), and we’re pretty good about rewarding innovation, creativity and the knack for just getting stuff done (we even have an award for employees called the GSD, Get Stuff Done ). Come work with us!

LendingTree is the kind of company that not only promotes ersity and inclusion; we thrive because of these values. We do not discriminate based on race, color, religion (or creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation or military status.

This is an opportunity for full-time employee

Title: Senior Software Engineer, Reliability, (Remote Working / US )

Location: Remote – USA

Senior Software Engineer, Reliability

About the team

The HubSpot Product team is made up of over 1000+ engineers, designers, product managers, and researchers. We’re passionate about building tools that help small and medium-sized businesses market, sell, and serve their customers and ultimately, grow better.

Those tools end up in the HubSpot application platform, which itself is made up of thousands of services, workers, and jobs spanning over 170 teams and thousands of repos. Our teams work autonomously to deploy these systems across a common infrastructure, up to 3,000 times a day. As we’ve grown to serve over 75,000 customers in 100 countries, reliability and stability have become just as important as speed and time to market. And as we’ve opened up our APIs, our product has moved to the core of many of our customers’ and partners’ businesses.

In 2019, we built an SRE team to help our product teams focus on delivering highly available and dependable products. This team is off to a great start: evangelizing, building tools, and embedding onto product teams. We are looking to grow this team by hiring engineers with an interest in reliability and scale. This is an opportunity to work on hard problems across a variety of domains with an experienced team of software engineers.

What you’ll do:

• Help product and infrastructure teams hold retroactive root cause analysis meetings, focusing on identifying remediations using a blameless process similar to the 5 whys methodology
• Embed on product and infrastructure teams directly to build more reliable, scalable software
• Conceive, design, and build infrastructure tooling that improves reliability across the entire product surface area, dealing with massive distributed scale
• Evangelize best practices around reliability engineering
• Proactively identify risks and advocate for engineering process, tooling, or work streams that reduce that risk in a customer centric way

What we’re looking for:

• Experience with Software Engineering, SRE culture, improving reliability with automation, chaos testing, and process improvement
• Experience designing and operating distributed systems and cloud infrastructure at scale
• Experience working collaboratively with other engineering teams
• Interest or experience implementing and iterating on process to improve outcomes with minimal disruption to team culture
• Interest or experience working across multiple stakeholders to drive effective change

Cash compensation range: 175000-210000 USD Annually

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy from Katie Burke, HubSpot’s Chief People Officer.

The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, all HubSpotters are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Inidual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply we’d love to hear from you.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a erse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Healthcare Data Analyst

Locations: Telecommuter

Time Type: Full time Job Requisition Id: R25769

Join Our Team: Do Meaningful Work and Improve People’s Lives

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.

To better serve our customers, we’re creating a culture that promotes employee growth, collaborative innovation, and inspired leadership. Forbes ranked Premera among America’s 2022 Best Midsize Employers because we are committed to creating an environment where employees can do their best work and where best-in-class talent comes, stays, and thrives!

COVID-19 Vaccination Policy:

To learn more about our COVID-19 vaccination and accommodation requirements, please visit our Careers landing page.

As a Healthcare Data Analyst in the Corporate Data and Analytics team, you will collect, process, analyze, compile, and present data to help answer business questions and solve business problems using a variety of healthcare reported data including claims, clinical, pharmacy, lab, healthcare cost, utilization, healthcare management and clinical research. You will apply advanced statistics and complex mathematical methods to create a wide range of analyses. You will translate numbers into plain English and visualizations that can be better used to understand, guide and support the business. You will effectively solve analytical problems using more complex analyses including forecasting, scenario analysis, experimental design, and linear programming using both programmatic and automatic methods, and will use your knowledge and expertise to solve a wide range of complex and difficult problems.

This position can be hired into as a Level III or Level IV, depending on experience. This will be a virtual/telecommuter position, working from home.

What you’ll do:

• Design, develop, and implement analytics, operational reporting, and trend analysis to support internal and external business customers.
• Develop data reports, statistical models and analytics for management using visualization and statistics to understand and solve complex business problems.
• Analyze and interpret results using statistical tools and techniques to pinpoint trends and patterns in complex data.
• Troubleshoot issues as they arise and independently solve problems.
• Prepare documentation on all projects to enable peer review and ensure continuity of data product quality.
• Participate in peer review work done by other analysts. Share knowledge of analytics and data in area of specialty.
• Consult with internal and external customers to access scope and complexity of projects. Develop and maintain computer programs to support various, often complex, analyses, processes, and reports.
• Automate reported analytic products on large data sets.
• Search and review industry and/or academic literature and identify appropriate quantitative methodologies.

What you’ll bring:

• Bachelor’s Degree in Statistics, Mathematics, Information Systems, Computer Science, Finance, Information Management, Economics or similar quantitative area, or the equivalent of (4) years of work experience in a related field. (Required for both Level III and Level IV)
• (5) years of experience in applying quantitative analytics tools, methods and processes, data architecture, database design, data transformation and data management, which includes (3) years of experience with SQL, Python, VBA or other scripting language and (1) year of experience analyzing healthcare related data. (Required for Level III)
• (8) years of experience in advanced quantitative analytics tools, methods and processes, data architecture, database design, data transformation and data management and which includes (5) years of experience with SQL, Python, R, VBA or other scripting language and (3) years of experience analyzing healthcare related data. (Required for Level IV)
• Master’s Degree in quantitative science field preferred.
• Experience with advanced analytics and tools.
• Experience using a variety of data and data formats.
• Technical expertise creating data models, database design, data mining and segmentation.
• Strong knowledge and experience with reporting packages, databases, and programming.
• Advanced knowledge of statistics and mathematical methods and experience using statistical packages for analyzing datasets.
• Adept at queries, reporting and presenting findings using variety of data visualizations.
• Ability to apply practical data modeling to build data products.
• Working knowledge of medical terminology, medical coding and billing, claims processing procedures and considerations, and clinical data and data requirements.
• Knowledge of data requirements associated with PPI.

What we offer

• Medical, vision and dental coverage
• Life and disability insurance
• Retirement programs (401K employer match and pension plan)
• Wellness incentives, onsite services, a discount program and more
• Tuition assistance for undergraduate and graduate degrees
• Generous Paid Time Off to reenergize
• Free parking

Equal employment opportunity/affirmative action:

Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified iniduals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

The pay for this role will vary based on a range of factors including, but not limited to, a candidate’s geographic location, market conditions, and specific skills and experience.

• National Salary Range: $75,200.00 – $127,900.00
• National Plus Salary Range: $85,000.00 – $144,500.00

*National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska.

About Us

At Premera, we make healthcare work better. By focusing on improving our customers’ experience purposefully and serving their needs passionately, we make the process easier, less costly, and more positive. Through empathy and advocacy, we change lives.

As the leading health plan in the Pacific Northwest, we provide comprehensive health benefits and services to more than 2 million customers, from iniduals to Fortune 100 companies. Our services include innovative programs focused on health management, wellness, prevention, and patient safety. We deliver these programs through health, life, vision, dental, disability, and other related products and services.

Premera Blue Cross is headquartered in Mountlake Terrace, WA, with operations in Spokane and Anchorage. The company has operated in Washington since 1933 and in Alaska since 1952. With more than 80 years of experience in the region, we deliver innovation, choice, and expertise.

Title: Technical Consultant

Location: United States

C: 4.85

REMOTE, United States

JOB DESCRIPTION

We currently have a career opportunity for a React Developer to join our team. This is a remote position, but must reside in the United States.

Perficient is always looking for the best and brightest talent and we need you! We’re a quickly-growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills, and become a part of our global community of talented, erse, and knowledgeable colleagues.

Technology Consultants are responsible for the implementation and configuration of the technical infrastructure including web applications, layered software, hardware platform and operating systems. The Technology Consultant regularly consults with clients on best practices, issue resolution and experience guidance in order to improve the performance/reliability of client’s technical environment.

RESPONSIBILITIES

• Participate in technical planning & requirements gathering phases including Design, code, test, troubleshoot, and document engineering software applications.
• Ensuring that technical software development process is followed on the project, familiar with industry best practices for software development.
• Develop applications using: strong knowledge on React, Redux, Context API, React testing library, Jest
  – ES6 JavaScript
  – TypeScript
  – HTML/SASS/CSS
  – Accessibility
  – Rest Services
  – AWS Cloud Platform

Demonstrate the ability to adapt and work with team members of various experience level.

• Nice to have, but not a must
  – Knowledge on Kafka, Elastic Search
  – Knowledge on Java / Spring Boot / Spring Cloud

• Responsible for implementing part or all of the technical solution to the client, in accordance with an agreed technical design
• Occasionally responsible for providing a detailed technical design for enterprise solutions
• Understands a broad spectrum of technology in order to provide part or all of a detailed technical design which meets customer requirements
• Often leads small-to-medium technical projects. Works with and under the direction of the Project/Technical Manager and with customer nominated representatives. Liaises with Solutions Architect as appropriate
• Provides technical support and input on the application of technology to a defined business segment
• Provides advice on solution and integration opportunities to defined segments
• Provides technical leadership on specific integration activities that are part of an engagement
• Provides planning and design support for the development of solution architectures that will be implemented in a multiple system environment
• Communicates across client community, and is viewed as adding value
• Contributes to knowledge tools and communities, and ensures project learning’s are documented and shared. Role models Focuses on single customer. Solves erse and complex. May lead a project team

QUALIFICATIONS

• 4+ years of professional experience and a Bachelor of Computer Science or equivalent degree.
• Sufficient depth and breadth of technical knowledge to be inidually responsible for the design and scope of deliverables within a field of expertise. Has led small team in delivery of a specific deliverable
• Mastered at least one technical discipline with strong knowledge in at least three major technology areas
• Possesses advanced level of business, technical, or functional knowledge
• Ability to perform/drive resolution of problems on combinations and interactions of products
• Ability to apply technology and consulting to solve a client business problem
• Able to communicate and present complex issues with assurance and confidence
• Demonstrates the use of consulting skills including: questioning, listening, ideas development, permission and rapport, and influencing
• Ability to conduct/lead oral status/technical interchange meetings with clients on small to medium sized engagements
• Owns and produces customer documentation. Ability to translate technical details into concise and easy to understand written form. Ability to write relevant components of a proposal document (e.g. answer specific RFP questions). Ability to translate verbal requirements from face to face client meetings into requirements documents, statements of work, and proposals
• Able to discuss (within own area of expertise) requirements with a customer, and to challenge and clarify when appropriate. From the requirements, able to develop a high level design or plan, and then estimate the amount of effort required to deliver. Able to advise the engagement owner about the risks associated with this work package
• Ability to work with a team to provide written responses to technical proposals and /or reports/documentation for delivery

Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work.

Title: Sr. Product Data Scientist (Cambridge)

Location: Cambridge, MA or remote

Philo: TV on the Internet (TVoIP)

At Philo, we’re a group of technology and product people who set out to build the future of television, marrying the best in modern technology with the most compelling medium ever invented in short, we’re building the TV experience that we’ve always wanted for ourselves. In practice this means leveraging cloud delivery, modern tech stacks, machine learning, and hand-crafted native app experiences on all of our platforms. We aim to deliver a rock solid experience on the streaming basics, while cooking up next generation multi-screen and multi-user playback experiences.

Data Science at Philo

Data underpins everything we do at Philo: making informed business decisions; analyzing and improving the quality of our streaming experience; running product experiments to optimize our signup flows; and making it easier for our users to find the perfect thing to watch. On the Data Science team, we’re looking for someone who is comfortable working on a variety of interesting engagement, content discoverability, experimentation, and retention-related problems across our streaming service. You’ll be working closely with other data scientists, analysts, and engineers to build and deploy solutions directly for our service.

We are passionate about problem-solving and providing data-informed insights for the entire company using both cutting-edge techniques and proven practices in close collaboration with every department. To complete our work we build on modern open-source tools including dbt, GrowthBook, Robyn, Superset, and PyTorch as well as SaaS tools such as Segment, SageMaker, AWS Glue, Mode, Avo, and BigEye.

Some of the recent projects our Data Science team members have worked on include:

• Modeling to determine which early product behaviors predict conversion
• Running experiments to evaluate content personalization
• Building data models for analysis of lifecycle marketing communications
• Price sensitivity research and competitive market analyses

Qualifications

Philo is seeking a Senior Product Data Scientist with demonstrated understanding of statistical modeling, A/B/n experimentation practices, SQL, and experience independently developing data driven insights. This data scientist will have the opportunity to leverage massive structured, unstructured, transactional, and real-time data sets from a variety of sources, analyze financial and customer usage patterns, and make actionable recommendations to product, marketing, engineering, and business development teams.

In this role the Senior Product Data Scientist will support the entire product development lifecycle from product ideation and opportunity sizing to measurement and experiment design, and from causal analysis and post-launch learning to the next development cycle. Senior Data Scientists at Philo contribute to mentorship and leadership on the Data team whether they are people managers or inidual contributors. Iniduals with prior experience with people management or an interest in people management will have the opportunity to add that responsibility to their role at Philo.

Responsibilities:

• Build a deep understanding of how subscribers use Philo on each of our streaming platforms, including where they run into problems as well as identifying new features and defining the metrics to evaluate those features
• Own analytics and tracking plans, within several development work streams, from metric definition and data instrumentation design to ongoing reporting and research
• Iteratively improve our experimentation methods and establish best practices for A/B/n experiments
• Establish curated dashboards that will serve as the primary source by which we evaluate the performance of features
• Run queries to support ad-hoc product questions and create Mode dashboards and other visualizations for stakeholders
• Understand user flows, user behaviors, and long-term trends in our data to identify opportunities for new features
• Own your analytics projects, proactively identify issues and opportunities, test hypotheses, and propose solutions
• Collaborate with groups company-wide (e.g. business development, advertising operations, marketing, and support) on KPIs, including lifetime value, retention, win-back, and content consumption metrics

Key Qualifications:

• 10+ years of experience in a Data Science role
• Demonstrated ability to influence product roadmaps and business decisions with data
• Proven expertise in experimental design (including but not limited to A/B testing), principles of causal inference, and statistical techniques
• Experience with relational databases and SQL
• Strong written and verbal communication skills, with the ability to explain and present analytical methodology and results to non-technical audiences
• Expert with statistical analysis in either R or Python
• Strong analytics fundamentals a degree in statistics, economics, a related field, or similar professional experience
• Experience in writing production-quality code in R/Python, productionizing data models and statistical models with tools such as Git, Sagemaker, and dbt, and using software engineering best practices around version control, review, and automated testing

More about Philo

We strive to build engaging and easy to use streaming apps across a large number of platforms (Android Mobile, Android tablets, Android TV, Amazon FireTV, Roku, iOS, Apple TV, Samsung, and web), while delivering a large variety of content to our users.

Today there are over 60 channels included in our basic package — our lineup includes many popular cable networks, like A&E, Accuweather, Animal Planet, AXS TV, BBC America, BET, Cheddar, ComedyCentral, CMT, Discovery Channel, Food Network, Game Show Network, Hallmark, HGTV, IFC, INSP,Lifetime, MTV, Newsy, Nickelodeon, OWN, Paramount Network, Sundance, TV One, Vice and VH1. We also offer premium add-on channels from Starz and Epix, and we’re always adding more content!

We’re a company that puts people first both our subscribers and our team. At Philo, our philosophy is to empower our colleagues to do their best work while supporting each other in pursuing shared goals. We value pragmatism, pride in our work, and passion. We believe in having transparency and openness across all parts of the company. We are committed to ersity and inclusion as we grow the Philo team and shape the future of TV — we believe that a erse set of voices and perspectives on our team enables us to innovate faster and create the best experience for our subscribers.

Philo is headquartered in San Francisco, with additional offices in New York and Cambridge, MA. Our leadership team includes a cofounder of Facebook as well as alums of Meraki and HBO. Philo is backed by NEA and industry partners including Discovery, Viacom, AMC, and A&E.

Status: Full-time

Location: Cambridge, MA or remote Compensation: Includes annual salary between $160K-$210K depending on experience and location, company stock options, and health benefits

We value a erse and inclusive workplace and we welcome people of different backgrounds, experiences, skills, and perspectives. Philo is an equal opportunity employer. We believe that everyone does their best work when they are supported by each other and the company, and we offer a generous set of benefits to make sure the Philo team is happy and healthy. Here is a sampling of the benefits we offer our team:

• Full health, dental and vision coverage for you and your family
• Flexible working hours
• Generous paid parental leave
• Unlimited paid time off for vacation and sick leave
• $2000 annual vacation bonus (we pay you to take a two week vacation)
• $5250 annually for professional development and educational assistance
• $1250 annual home office + TV stipend
• $500/month ($6,000/year) bonus for employees who commit to working at least 3 days per week in our offices
• Dog-friendly office
• And much more!

For California Residents: Philo’s CCPA Notice at Collection Employees, Applicants, Owners, Directors, Officers and Contractors

SQL Server DBA (Contract)

at Kin + Carta Americas

Location:US Remote

Department:Data

The opportunity

At Kin + Carta, we’ve got opportunities to offer you for growth; for leadership; for big, world-changing impact; and for, dare we say it, fun. We are a global workforce that is committed to building a world that works better for everyone, starting with our Kin. We’re proud of:

• The life we create within our virtual walls, every day
• Our B Corp certification
• Our ranking in Consulting Magazine’s 2022 Best Large Firms to Work For
• The work we’ve done with some of the world’s most innovative companies

The role

The successful SQL Server DBA for Kin + Carta will be responsible for ensuring our Enterprise client’s critical SQL Server databases are properly protected and recoverable in the event of a disaster. The role will require extensive knowledge of SQL Server database administration, disaster recovery planning and execution, and experience with the Ab Initio data integration toolset. This is a contract position.

Role responsibilities

• Develop, implement and maintain SQL Server disaster recovery plans, policies, and procedures to ensure business continuity.
• Monitor and maintain SQL Server database availability and performance, including system backups, replication, clustering, and log shipping.
• Troubleshoot and resolve SQL Server database-related issues, such as connectivity, performance, and data corruption.
• Work with development teams to design and implement high-performance, scalable database solutions.
• Utilize Ab Initio to design, develop and maintain ETL processes to load data into SQL Server databases.
• Perform database schema and table design and optimization to ensure the best performance and scalability.
• Conduct regular security audits and implement security measures to protect sensitive data.

Minimum qualifications

We want all new hires to succeed in their roles at Kin + Carta. That’s why we’ve outlined the job requirements below. To be considered for this role, it’s important that you meet all Minimum Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.

• 3+ years of experience in SQL Server database administration, disaster recovery planning and execution.
• Ability to work independently, as well as in a team environment.
• Ability to work on CST (Central Standard Time) hours.
• Experience in troubleshooting and maintenance of Ab Initio or other ETL toolset required

Preferred qualifications

• Proficiency in visualization/reporting tools such as Tableau and PowerBI or programmatic visualization library such as R ggplot2, Python matplotlib/seaborn/bokeh, Javascript D3.
• Proficiency scripting in UNIX environment
• Proficiency in big data environments and tools such as Spark, Hive, Impala, Pig, etc.
• Proficiency with cloud architecture components (AWS, Azure, Google)

About Kin + Carta

Kin + Carta is a global digital transformation consultancy committed to working alongside our clients to build a world that works better #ForEveryone. We build digital solutions that connect people, data and technology for some of the world’s most influential companies. As a Certified B Corp, we are committed to Inclusion, Diversity, Equity and Awareness, and our triple bottom line focus of people, the planet and profit.

If you need accommodations at any point in the application or interview process, please let us know.

Apply for this role

Whoever you are, wherever you’re from and whoever you love, you’ll find an open door at Kin + Carta. It’s yours to walk through if you’re passionate about building a better world for everyone, and you’re keen to be part of a erse and inclusive culture that plays to people’s strengths and thrives on togetherness.

Staff Data Scientist, Member Experience

locations

Remote USA

time type

Full time

job requisition id

R991

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, erse, and big-hearted people to create a new kind of all-in-one healthcare company one that combines compassion, health insurance, clinical care, service, and technology – to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we’ve grown fast and now serve members across the United States. And we’ve just started. So join us on this mission!

Job Description

Why Devoted:

Make a difference… a big difference. You will have the opportunity, in a unique and dynamic culture, to be a part of something incredibly meaningful. We’re a disruptive startup with an inspiring mission. Learn and grow alongside our world-class team of healthcare, technology, and data leaders, dedicated to building a health plan and clinical services that care for everyone like they were our own mothers or fathers. Our team and board members have decades of experience in health care entrepreneurship, data, technology, services, and policy. With their support, we look forward to building a health plan and clinical services that will give seniors easy access to the high-quality care they deserve.

A bit about this role:

The Staff Data Scientist will serve as a crucial partner to our Member-focused teams, using data to answer important questions about the effectiveness of these teams and the impact of their communication on members. This inidual will build robust data pipelines that underpin our products and operations; and foster a data-driven culture by using their technical expertise to identify opportunities to improve key outcomes and operational efficiency. This inidual will report into our Data Science team, and will work alongside Product Managers, Software Engineers, and Business Leads to solve key challenges for the company.

In this role, you will power the insights that enable several business teams to intelligently engage with our members, and to ensure we’re living up to our mission of caring for them like family. You will become an expert in all things related to our members’ experience and drive key initiatives. This is a high profile role that is critical to Devoted Health’s success and will involve exciting data initiatives such as forecasting and experimental design.

Healthcare experience or previous experience driving Data Science initiatives is a PLUS.

Responsibilities will include:

• Working closely with key business stakeholders to meet the analytical needs of the business, and providing insight in a rapid, iterative, and collaborative process
• Developing thoughtful reports and dashboards that help operations teams improve their business decision-making
• Identifying patterns in the analyses you conduct, and using those patterns to improve the speed and accuracy of our processes
• Communicating results to an audience of mixed technical backgrounds

Required skills and experience:

• Ability to work in a fast-paced startup environment
• 5+ years of inidual technical contributor experience
• 3+ years of working on Data Science initiatives for a member focused team
• Experience collaborating effectively with stakeholders
• Advanced SQL skills
• Experience with Python or R
• Equally comfortable building dashboards and reports for KPIs, and doing deep-e statistical analysis; such as predictive modeling and experimental design to influence the business

#LI-BC1

#LI-Remote

Salary range: $130,000 – $160,000 per year

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium
• Generous paid time off
• $100 monthly mobile or internet stipend
• Stock options for all employees
• Bonus or commission eligibility for all roles
• Parental leave program
• 401K program
• And more….

The salary and/or hourly range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, years of relevant experience, education, credentials, budget and internal equity).

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value ersity and collaboration. Iniduals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Senior Technical Support Systems Specialist

at Unanet

Anywhere in the United States

Our team is looking for a dynamic, client-facing Senior Technical Systems specialist to join Technical support team! You will start by learning our product offering and become familiar with our integration tools. Our ideal candidate will be tech savvy, a quick study, as well as someone who enjoys working on multiple, concurrent, and customer-facing projects.

Unanet’s industry-leading products integrate with numerous external systems, primarily through a suite of IPaaS solutions. You will collaborate with Product Development and the rest of our Technical Services Team to develop, implement, and extend IPaaS integration solutions. Additionally, you will work with our colleagues within our Professional Services Team to support existing interfaces built using our legacy integration technologies.

What You’ll Do

During the first year you will inventory and assess the services currently provided with a legacy integrations service called Automated Analyst. The Automated Analyst service is an add-on service for customers that provides data quality control and limited data transformation using Microsoft Access and Excel Refreshable Web queries. During this first year you will identify those services provided through the Automated Analyst that should be incorporated into the Unanet GovCon product and work with the Product Management/Product Development team to prioritize and get the features added to the product. For services that are not to be incorporated into the product, you will implement the equivalent service using the Workato platform.

• Collaborate with Project Management to maintain ongoing integration project schedules.
• Collaborate with our team on new tools and efficiencies
• Develop new methods of integrating with third-party systems
• Work with our Product and Technical Services Teams to support existing integrations, both legacy and Unanet Connect, and assist in developing, implementing, and extending new Unanet Connect integrations
• Extend, develop, and deploy solutions using Workato

Your First 90 Days

In your First 30 Days, you will be immersed in learning our products, solutions, tools, and development standards, including the data model as well as Technology Services policies and procedures. Product education will be at the forefront of your efforts, in concert with shadowing other Technology Consultants and Support team members during customer interactions and solution design and development.

In your First 60 Days, you will work to identify those services provided to existing customers that cannot be incorporated into the standard product and create an inventory of those services that need to be written up as Workato recipes. During this inventory assessment, you will also identify those services that are unique one-off solutions that cannot be satisfied with a repeatable recipe.

In your First 90 Days, you will continue to inventory the services that are currently provided to customers that can be incorporated into the standard product and start the process of defining the requirements for product enhancements in coordination with the product managers.

After 90 Days

Once you have trained up on the technology and services, you will inventory the service offerings provided to each customer of the Automated Analyst service and create a project plan for transitioning the customers off the Automated Analyst service and into either a Workato service or equivalent enhancements to the product. The Automated Analyst service is built on a standard set of offerings so the Workato solutions should be reusable for other customers making the transition off this legacy service.

Either build repeatable Workato recipes to move services off of the Automated Analyst or project manage enhancements to the product. You will coordinate with the customer to work through the transition off of the Automated Analyst service.

Who You Are

• 5+ years client-facing technical consulting experience
• Demonstrable experience working with REST APIs and building third-party software integrations with Workato
• Expertise with Microsoft Access and Microsoft Excel Refreshable Web Queries
• Ability to work with customers to troubleshoot technical issues
• Ability to multi-task across numerous client projects
• Strong verbal and written communication skills
• Strong interpersonal and team skills and the desire to work in a dynamic and fast-paced environment
• High level of initiative to work alone or part of a team
• Bachelor’s Degree in Computer Science, Information Technology, or related

Your Differentiators

• Demonstrable experience with IPaaS and processes, Workato preferred
• Experience with development using Java
• Experience with development using SQL

Our Values

• We are a Team. Employees, customers, and partners working together.
• We are Customer-Focused. Customers are the heart of everything we do.
• We are Driven. Seeking exceptional outcomes.
• We Own our Success. Every employee has a stake in our company.
• We do the right thing and have fun in the process.

The salary range for this opportunity is $100,000 – $115,000 per year. You will be eligible for employee equity as well as discretionary bonus compensation, subject to plans that may be in effect from time to time. You will further be eligible to participate in Unanet’s employee benefits plans and programs. For more details on Unanet’s benefits offerings, please visit https://unanet.com/employee-benefits.

Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.

Manager, Tutoring Data and Analytics

locations

Remote – United States

time type

Full time

job requisition id

Req_10373

A pioneer in K12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 10 million students in all 50 states. For more information, visit amplify.com.

The Tutoring department has experienced rapid growth over the last year, including the launch of at least one contract that is targeted to employ over 1,500 tutors, and is actively planning for future growth while delivering an exceptional customer experience. The Manager, Tutoring Data and Analytics, will play a key role in building the infrastructure needed for scale by designing or updating the foundational systems and tools that the team uses to manage tutoring information and data, and ensuring that those systems and tools are used effectively. Additionally, the Manager, Tutoring Data and Analytics, will produce reports and other materials that leverage tutoring data to fuel the team’s efforts to optimize tutoring delivery at scale and plan for future growth. The Manager, Tutoring Data and Analytics, will also play a key role in the department’s continuous improvement efforts, portraying data-based insights and trends that support the Tutoring department’s efforts to grow and improve.

The Manager, Tutoring Data and Analytics, will report to the Associate Director, Tutoring Operations and will work closely with the department’s regional leaders, the department’s Executive Director, Tutoring Talent, and with various other Amplify departments such as HR and Business Systems.

RESPONSIBILITIES

• Develops tools and reports
  • Designs tools and reports including tools to collect and analyze workforce data and implementation dashboards that provide visibility into key metrics in order to enable effective management of tutoring operations and personnel and continuous improvement in tutoring delivery
    • Solicits information and feedback from team members on tools that would be useful, including how they would be used (e.g., how frequently, by whom)
    • Develops tools, dashboards, and reports
  • Collaborates with Data Science to improve and expand Looker reports
  • Uses raw data in excel to create reports needed by Regional Directors to support fulfilling contractual requirements
  • Supports team members in analyzing reports
  • Supports team members’ use of tools, dashboards, and reports
• Makes improvements to key processes and systems used to manage tutoring data
  • Identifies data management processes and systems that must be optimized or constructed in order to effectively manage tutoring operations and implementation data
  • In partnership with Amplify Business Systems and Tutoring Operations teams, optimizes or builds data management systems and recommends improvements to data collection methods in order to have more accurate, actionable data stored securely, efficiently reported, and readily available to team leaders.
    • Examples may include collaborating with HR and the Executive Director, Tutoring Talent to redesign and streamline how we collect and track tutor availability to inform scheduling and support forecasting hiring needs.
• Supports the department’s cycle of continuous improvement
  • Analyzes and reports data that fuels the department’s cycle of continuous improvement
  • Identifies and communicates insights and trends that inform the department’s assessment of current tutoring delivery and potential for growth and improvement
  • Collaborates with Executive Director, Tutoring Talent and Tutoring regional leaders to analyze key personnel and implementation metrics to inform decision-making.
    • Examples may include analyzing where personnel drop out of initial training and onboarding; which hiring sources yield tutors with the highest performance and retention rates; etc.
  • Supports financial analyses

BASIC QUALIFICATIONS

• At least 2 years of data management experience, ideally in a K-12 education setting
• Experience using data management tools to support programmatic implementation and oversight, ideally in a K-12 education setting
• Expert use of Google Suite including Sheets/ Excel
• Experience analyzing qualitative and quantitative data to identify insights and trends
• Project management experience, including the ability to independently plan for and manage complex projects from start to finish
• Experience working cross-functionally to manage and execute complex projects
• Excellent verbal and written communication skills
• Bachelor’s Degree or equivalent experience

PREFERRED QUALIFICATIONS

• Experience developing data management tools and reports
• Experience managing and analyzing tutoring implementation data
• Experience managing and analyzing personnel data to inform hiring and scheduling needs, ideally in a K-12 education setting
• Entrepreneurial mindset
• Enthusiasm for and comfort within fast-paced company culture
• Systems thinker with the ability to consider multiple scenarios and priorities

COMPENSATION AND BENEFITS

Salary is only one component of the Amplify Total Rewards package, which includes a lucrative 401(k) plan, incentive stock options, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for the role is $80,000-$95,000, with potential for an annual bonus.

This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.

We celebrate ersity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a erse candidate pool.

Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Iniduals with Disabilities.

This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.

Amplify Education, Inc. is an E-Verify participant.

Senior DevOps

REMOTE 

TECHNOLOGY – INFRASTRUCTURE & DATA

FULL TIME

REMOTE

WHO WE ARE

Each year, 2 billion people across the world are limited by physical pain. By helping people live without pain, they are free to do the things they love most with the people they love—and never miss a moment. This is what we do. We create and design new technologies to solve one of the biggest problems in healthcare: taking care of our Physical Health. Sword Health is the world’s fastest growing digital musculoskeletal (MSK) care provider on a bold mission to free two billion people from acute, chronic, and post-surgical physical pain. Our customers include some of the most progressive Fortune 100 and 500 companies, as well as over +1400 other established businesses across the world.

The Sword program allows members to complete a personalized physical therapy program from the comfort of home, with continued support and supervision from one of our talented Sword specialists. Sword’s personalized care is more effective than traditional standards of care, and has proven to deliver best-in-class clinical results. Since breaking into the market less than three years ago, Sword has worked with insurers, health systems, and employers in the U.S., Canada, Europe, and Australia to make high quality musculoskeletal care accessible to everyone.

This is an opportunity to join Sword during a time of hyper growth and expansion. After our recent $2bn valuation, we’re excited to continue accelerating our impact by scaling with high caliber people with passion, commitment and energy to create and deliver technologies, services and products that drive human progress forward.

We welcome you to join our mission, to make a difference on a grand scale and play a pivotal role with a global team at Sword– working alongside great people pioneering novel products and cutting edge technologies.

SWORD is looking to hire Senior DevOps to join our team. .

In a company like SWORD, where we build the next generation health care, we need someone that can help and work along with our engineering team to deploy, scale and monitor our infrastructure. We are looking for a highly skilled Senior DevOps to integrate our Data & Infra team.

Our Ideal Candidate has:

• Experience with Linux environments;
• Experience with DevOps and GitOps methodologies;
• Experience with Kubernetes and Containerized applications (Docker);
• Experience with Infrastructure as Code (Terraform);
• Experience with Monitoring Tools (Google Cloud Monitoring/StackDriver, Grafana, Prometheus/AlertManager);
• Experience with Jenkins;
• Experience with CI/CD;
• Team player, Solution-oriented, Proactive attitude with “Get Things Done” mindset;
• Enthusiast and interested in technologies and innovation;

Bonus Points

• Experience/Knowledge with Kafka, Prometheus/AlertManager, Grafana, Elasticsearch/ Logstash/ Kibana, Vault, Redis, MySQL, DNS;
• Experience with PHP, Javascript, GoLang;
• Experience provisioning servers and services using AWS, Azure, or GCP;
• Experience/Knowledge with Istio;
• Good know-how about Cloud Networking including VPC Management, Routing, NAT, and overall troubleshooting using TCPdump analysis;
• Familiar with SCRUM methodology.

To ensure you feel good solving a big Human problem, we offer:

• A stimulating, fast-paced environment with lots of room for creativity;
• A bright future at a promising high-tech startup company;
• Career development and growth, with a competitive salary;
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
• A stimulating environment with room for creativity – fast-paced, fun, and energetic startup;
• A flexible environment where you can control your hours (remotely) with unlimited vacation;
• Access to our health and well-being program (digital therapist sessions).

SWORD Benefits(U.S. Based employee only) :

• Comprehensive health, dental and vision insurance
• Equity Shares
• 401(k)
• Unlimited Vacation
• Paid Holidays
• Flexible working hours
• Work from home
• Parental leave
• Free Digital Therapist for your family

SWORD is proud to be an Equal Employment Opportunity employer. We champion ersity and are committed to building a team that represents a variety of backgrounds, perspectives and skills. At SWORD, we believe that ersity and inclusion among our applicants and team members is critical to our success as a global company. The more inclusive and erse we are, the bigger our impact will be.

Data Analyst (Remote)

• Job Category: IT
• Requisition Number: DATAA027765
• Full-Time
• Virtual
• K12 Headquarters Reston, VA 20190, USA

Job Details

Description

Over 20 years ago, Stride was founded to provide personalized learning powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead.

Stride is a community of passionate leaders. Whether teachers, engineers, curriculum writers, or financial managers whatever your expertise or role, we all work to empower futures through learning. And changing the trajectory of learning itself is one of our greatest missions. Join us in developing more effective ways to learn and helping learners build the skills and confidence they need to make their way forward in life.

The Data Analyst compiles data into reports, dashboards and apps into relevant data and visualizations needed for departments to accomplish key tasks and to meet company goals. The role should have a passion for connecting complex data analysis to meaningful practices. The role should have demonstrated experience communicating with various stakeholders. The data analyst should be self-motivated to solve emergent issues with the best available tools and is expected to work collaboratively with other team members and the broader team of data analysts across the company. The position will work closely with data owners and other analysts to understand the needs of stakeholders across the business. This includes preparation, design and execution of data models built to improve the academic and business outcomes of career learning.

ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential duties.

• Builds data products
• Create forecasting models and tools with python to understand customer retention trend
• Use Sql to pull data and extract insights from complex data, deliver compelling presentations to assist Senior Executives and business stakeholders in decision making
• Analyze variances between actuals and plan, use insight to iterate on forecasts and push for operational improvements
• Provide accurate and appropriate materials to meet the monthly close timeline
• Collaborate with the data scientist team

Supervisory Responsibilities: None

MINIMUM REQUIRED QUALIFICATIONS:

• BS degree in mathematics, computer science, technology or education leadership AND
• Two (2) years of data analysis OR
• Equivalent combination of education and experienc

Certificates and Licenses: None required.

OTHER REQUIRED QUALIFICATIONS:

• 1 year creating dashboards and visualizations within Excel
• 1 year extracting and selecting data using SQL
• Strong capabilities within the following areas:
• Problem-solving / critical thinking
• Teamwork / collaboration
• Written and verbal communication
• Ability to travel 10% of the time
• Ability to pass required background check

DESIRED QUALIFICATIONS:

• Experience working in education with academic data sets
• Experience developing dashboards in business intelligence tools such as PowerBI
• Experience scripting in Python for ETL processes
• Experience working in Snowflake, DBT, Streamsets and/or Alation

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

• This position is virtual and open to residents of the 50 states and Washington, D.C.

Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range.

• We anticipate the salary range to be $47,926.88 to $104,803.50. The upper end of this range is not likely to be offered, as an inidual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is at-will as governed by the law of the state where the employee works. It is further understood that the at-will nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

Equal Opportunity Employer/Protected Veterans/Iniduals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to iniduals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Data Scientist, Ecosystem

Remote

Regular

Engineering

About Pinterest:

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

As a Data Scientist you will shape the future of people-facing and business-facing products we build at Pinterest. Your expertise in quantitative modeling, experimentation and algorithms will be utilized to solve some of the most complex engineering challenges at the company. You will collaborate on a wide array of product and business problems with a erse set of cross-functional partners across Product, Engineering, Design, Research, Product Analytics, Data Engineering and others. The results of your work will influence and uplevel our product development teams while introducing greater scientific rigor into the real world products serving hundreds of millions of pinners, creators, advertisers and merchants around the world.

What we’re looking for

• 9+ years of experience analyzing data in a fast-paced, data-driven environment with proven ability to apply scientific methods to solve real-world problems on web-scale data
• Extensive experience solving analytical problems using quantitative approaches including in the fields of Machine Learning, Statistical Modelling, Forecasting, Econometrics or other related fields
• Experience using machine learning and deep learning frameworks, such as PyTorch, TensorFlow or scikit-learn
• A scientifically rigorous approach to analysis and data, and a well-tuned sense of skepticism, attention to detail and commitment to high-quality, results-oriented output
• Ability to manipulate large data sets with high dimensionality and complexity; fluency in SQL (or other database languages) and a scripting language (Python or R)
• Excellent communication skills and ability to explain learnings to both technical and non-technical partners
• A team player who’s able to partner with cross-functional leadership to quickly turn insights into actions

This position is not eligible for relocation assistance.

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

US based applicants only

$207,500—$311,200 USD

Senior Data Scientist

Remote

Full Time

Technology

Experienced

Senior Data Scientist – Brightside Health – 100% Remote in U.S.

Brightside Health delivers life-saving virtual mental healthcare to everyone who needs it. We are powered by proprietary AI, purpose-built technology, a world-class clinician network, and a care model that rivals the best of in-person treatment. When combined with precision psychiatry and leading-edge therapeutic techniques, we’re able to improve outcomes for those with mild-to-severe clinical depression, anxiety, and other mood disorders.

We take an action-oriented, purposeful approach with everything we do and seek out team members who value collaboration and thoughtful prioritization. As a result, our organization is looking for the brightest and most innovative talent in the industry. We can promise you that, as a member of the Brightside team, you’ll have the opportunity to collaborate alongside smart and driven people while growing your professional skills.

We are seeking a talented and experienced Senior Data Scientist to join our team. As a Senior Data Scientist, you will be responsible for developing and implementing advanced analytical and machine learning models that drive business value and support the experience of Brightside Health’s patients, clinicians, and internal teams.

What you’ll be doing as a Senior Data Scientist:

• Design, develop, and deploy advanced analytic and machine learning models to explain or predict the behavior, experience and outcomes of patients, clinicians, and the business
• Collaborate with cross functional teams to identify opportunities for data-driven decision making and translate business objectives into data science problems, and vice versa
• Communicate complex data science concepts, ideas and results to technical and non-technical stakeholders
• Contribute to developing core data science and machine learning frameworks that shape the Data organization

Requirements:

• At least 4 years of relevant data science, analytics or machine learning professional experience
• Experience in data engineering and feature preparation
• Experience in developing machine learning models using a variety of techniques (including regression, classification, clustering, time series, NLP)
• Track record of successfully developing and implementing ML models
• Experience working with large datasets (healthcare-relevant datasets are a plus)
• Interest in being an early DS/ML team member, with the technical ability to develop high value models independently while prioritizing collaboration with your teammates and stakeholders to ensure successful design and implementation
• Motivated to build relationships with teammates and stakeholders, and increase data literacy and expertise throughout the organization
• Passionate about improving healthcare
• Bonus: experience working with large healthcare or healthcare related data sets

Tools we use:

• Python, including common ML packages like NumPy, Scikit-Learn, Pandas, Tensorflow, etc.
• AWS and GoogleCloud environments
• SQL
• GitHub

Benefits:

• A competitive salary
• Stock options so you have equity
• Fully paid for comprehensive health care (medical, dental, vision)
• Pet Insurance
• Life Insurance & Short / Long Term Disability
• 401k Plan
• Unlimited PTO and sick leave
• Parental Leave
• Work remotely and whatever schedule works best for you
• Additional memberships and perks

Final offer amounts are determined by multiple factors including geographic location as well as candidate experience and expertise. If you have questions on compensation bands, please ask your recruiter.

Brightside Health is committed to equal employment opportunities for all team members. Every decision we make regarding employment is solely based on merit, competence, and performance. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We realize the full promise of ersity and want you to bring your whole self to work every single day.

Research shows that underrepresented groups typically apply only if they meet 100% of the criteria listed. At Brightside, we are dedicated to fair play and encourage women, people of color, and LGBTQ+ job seekers to apply for positions even if they don’t check every box for the role.

We know that ersity makes for the best problem-solving and creative thinking, and are committed to equity and inclusion. We are dedicated to adding new perspectives to the team and encourage everyone to apply if your experience is close to what we are looking for. We’re an Equal Opportunity Employer and do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, age, religion, disability, national origin, protected veteran status, or any other status protected by applicable federal, state, or local law.

Director of IT

Remote 

Tech MIS

Remote Full-time

Remote

What is Polygon Labs?

Polygon Labs develops Ethereum scaling solutions for Polygon protocols. Polygon Labs engages with other ecosystem developers to help make available scalable, affordable, secure and sustainable blockchain infrastructure for Web3. Polygon Labs has initially developed a growing suite of protocols for developers to gain easy access to major scaling solutions, including layer 2s (zero-knowledge rollups and optimistic rollups), sidechains, hybrid chains, app-specific chains, enterprise chains, and data availability protocols. Scaling solutions that Polygon Labs initially developed have seen widespread adoption with tens of thousands of decentralized apps, unique addresses exceeding 225 million, over 1.2 million smart contracts created and 2.56 billion total transactions processed since inception. The existing Polygon network is home for some of the biggest Web3 projects, such as Aave, Uniswap, and OpenSea, and well-known enterprises, including Robinhood, Stripe and Adobe. Polygon Labs is carbon neutral with the goal of leading Web3 in becoming carbon negative.

Polygon has grown from a small startup into a remote-first global company with hundreds of distributed employees. Along with the growth in team members has come growth in the number of tools and services needed to help all those team members work efficiently. That’s where the IT team comes in. We’re seeking someone experienced to lead and grow the existing IT team into an efficient powerhouse.

Responsibilities

• Manage and scale the IT team.
• Own, integrate, and maintain all tools and services used internally across the org, including, but not limited to HRIS apps, Support Ticketing systems, Productivity Suites, CRM apps, Teleconferencing apps, source code & password management services.
• Implement best practice policies and procedures for onboarding, offboarding, scaling, security, backups, inventory lists, and disaster recovery for all services.
• Procurement and management of laptops, mobiles, and other hardware.
• Coordinate monitoring performance and availability of services with the DevOps team.
• Coordinate with teams across the org to manage capacity planning for all services, including maintaining and managing license pools for services.
• Manage the acquisition of new tools, from requirements gathering through candidate selection and testing, to purchase and deployment with rollout planning and integration with existing tools.
• Coordinate with HR & team leads to manage standardized employee groupings across tools, and to customize workflows and admin rights per team within tools and services.
• Design staff onboarding and exit procedures and policies for services in coordination with HR & team leads.
• Coordinate with the Finance team to standardize payment policies and methods for services across the org.
• Manage end-user training plans and documentation for service use.

Requirements

• This is a hands-on role that requires both technical and managerial expertise. Though you’ll be designing and implementing policies and procedures, you’ll also be actively maintaining services and designing automation to standardize performing routine service admin tasks.
• You’ve led and scaled an IT team in the past.
• You’ve deployed and managed Email, Calendaring, Office Suite, virtual meeting, and file-sharing services for orgs > 150 people, preferably using Google Workspace. Experience with supporting global orgs and/or 500+ people is a plus.
• Experience using MDM software to standardize tools deployment across org teams and devices.
• You’ve supported HR, finance, and legal applications.
• Experience with supporting applications and services on Linux & OSX. Experience supporting mobile is a plus.
• High aptitude for understanding and learning new software packages, and the ability to understand end business processes is essential.
• Bonus if you’ve used a source code control system to store service configs and track config updates for services.

How you’ll work

• We’re a global, distributed team because we take talented, motivated people where and when we find them.
• That means you’d be one of over 400 remote employees working in 80 countries. You’ll manage your availability along with the availability of resources to support the varied operational, functional, and regulatory needs of people employed in so many locations, and using so many service providers to connect to company systems.
• You’ll manage a globally distributed team of IT engineers for 24/7 coverage.
• You’ll partner with Security and DevOps team members in locations where employees are clustered to meet availability objectives and to accommodate location and team-specific service requirements.

Benefits

The goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes, the following benefits:

• Remote first global workforce
• Industry leading Medical, Dental and Vision health insurance fully covered for each employee*
• Company matching 401k with 6% match*
• $1,500 Home Office Set Up Allowance
• $2,000 Annual Employee Development Program
• Unlimited PTO
• Book Allowance Program$200 per year
• Company issued laptop

*In certain countries medical, dental and vision is fully covered for any dependents. This is country and plan specific.

Polygon is committed to a erse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

If you think you have what it takes, but don’t necessarily meet every single point on the job description, please still get in touch. We’d love to have a chat and see if you could be a great fit.

Technical Product Marketing Manager

Marketing

About the role

As a Technical Product Marketing Manager at Camunda, you will support our marketing team by producing technical builder content to evangelize the Camunda Platform as well as support our PLG motion.

This position will report directly to the VP, Product Marketing and work in close collaboration with our product marketing & content marketing squads.

What you’ll do:

• Create product focused, technical, short & long form content including (but not limited to) blog posts, videos, and webinars.
• Produce & present technical product demonstrations showcasing products across a variety of scenarios and industry use cases.
• Create top-funnel content for the Camunda.com blog that is interesting and helpful to technical personas such as developer and enterprise architect.
• Create content that is helpful to technical personas yet focused on driving organic traffic to Camunda.com or Camunda.com/blog such as videos, live streams, hackathons, occasional conference talks, workshops.
• Assist the product marketing squad with technical demonstrations and technical messaging.

What you’ll bring along:

• 3+ years in a technical marketing or developer advocacy role
• 2+ years as full-time process automation consultant or software developer
• Passion and proven record for enabling developers
• Clear written, verbal, and presentation skills
• Understand the business value of your work and are able to communicate it to stakeholders
• Executes work in an autonomous way with little assistance

It would be great if you have:

• Working knowledge of Java
• Experience with open source communities
• Background in BPMN, DMN or process/workflow automation companies
• Working knowledge of or interest in Kubernetes-related technologies
• Ability to thrive in a remote-first organization
• International work experience

If you don’t think you meet all of the criteria but are still interested in the job, please apply. Nobody checks every box – we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

Who is Camunda?

Camunda is the leader in process orchestration software. Our software helps orchestrate complex business processes that span people, systems, and devices. With Camunda, business users collaborate with developers to model and automate end-to-end processes using BPMN-powered flowcharts that run with the speed, scale, and resiliency required to compete in today’s digital-first world. Hundreds of enterprises such as Atlassian, ING, and Vodafone* design, automate, and improve mission-critical business processes with Camunda to drive digital transformation.

Annually recognized by Deloitte among top high-growth companies, Camunda operates as a global, remote-first organization.

What We Have to Offer:

• A remote-first culture that enables you to work remotely as much as you’d like to. We believe talent is global!
• A home office equipment budget and the choice of hardware. Mac, Windows, Linux, you choose what works best for you and/or work from a coworking space.
• We support our employees in maintaining a healthy work/life balance, so we offer and encourage unlimited, paid flexible time off at Camunda. Use your flexible time for anything that helps you recharge your batteries or maintain your life outside of work.
• A clear mind is a healthy mind; we offer a headspace subscription and pay towards your fitness activities.
• Each year, Camunda hosts a company-wide get-together in new and exciting locations! In 2021, we rented out a whole island in Croatia. Find out more about the annual retreat here.
• Inclusive culture based on our FAITH values, performance reviews, and employee engagement surveys to make sure you feel heard and valued.
• All Camunda employees are offered virtual shares from our Virtual Stock Option Plan (VSOP).
• More of what we offer globally & in your country can be found here.

Everyone is welcome at Camunda it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour erse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applications will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking forward to your application!

Did we pique your interest? Apply now and learn more. For a complete list of jobs at Camunda, please check out: https://camunda.com/career/.

#LI-NC1 #Li-Remote #EMEA

Product Owner

US – Remote

Our mission is to help people be healthier and live better lives. We strive to help them navigate an increasingly complicated healthcare environment and figure out the next right thing to do for their health. To engage and influence consumers, we connect with them in multiple ways (e.g. digitally or over the phone) to educate, encourage, and assist them with taking action. Behind the scenes we have a fairly sophisticated deployment of technology and human resources to make it all happen. The Product Owner is essential to our Wellness Platform delivering value, evolving, and finding more and better ways to help people.

The Product Owner drives the culture of relentlessly questioning the value of any product change to separate “wants” from “needs” and continuously refines his/her team’ product backlog to ensure the highest quality product is delivered and aligns with the vision, budget and timeline of our Wellness Platform. Working with internal and external stakeholders, the Product Owner drives projects to success and sees things through to completion. As part of a larger team that prizes, strong relationships, collaboration and camaraderie, we will ensure our Wellness Platform is perceived as innovative, effective, and the partner of choice when it comes to engaging consumers and helping them along their healthcare journeys.

Product Owners partner tightly with product managers, market-facing teams, Technology, and Operations. To be effective, the Product Owner must thoroughly learn specific product domains, connect dots to understand the “why,” author and include a comprehensive list of assumptions that clarify performance, concurrency, client impact and business impacts, and be able to understand complex concepts which support quality product development. Equally important, the Product Owner teaches and guides, so it is important to be able to convey those same complex concepts in relatively simple terms where appropriate while still delivering detailed meeting and release notes alongside robust internal user guides. This role reports to the Senior Manager, Product Ownership.

Responsibilities:

• Partner with Product Management (10%)
  Understand health, wellness, and care navigation use cases and align them to themes
  Collaborate with Product Managers to create and manage product road maps
  Guide and inform development of requirements
  Guide solution discovery and lead feasibility analysis
  Ideate new capabilities with Product Managers and market-facing teams
  Enable our Wellness Platform to meet market commitments on time and within budget
• Requirements & Planning (20%)
  Develop a fundamental understanding of our Wellness Platform architectural layout
  Create user stories and work with key stakeholders to define acceptance criteria
  Maintain acceptance criteria and proper sizing of all Features, Epics, and User Stories
  Continuously prioritize and groom product backlog Collaborate with development to ensure user stories are properly sized
  Enable enlightened change control
  Resolve issues and keep teams on point
• Development Team (60%)
  Ensure feature delivery on schedule with development teams
  Align architecture work, technical design, and feature development with comprehensive stories
  Collaborate with solutions architecture and development leads on design and architecture approach
  Participate in requirements discovery with product management and solutions architecture teams
  Embrace root cause feedback loops and push our Wellness Platform to continuously improve process, execution, and quality of delivery
• Verification of Requirements (10%)
  Ensure integrity of deliverables and satisfaction of Product vision
  Conduct research into system issues and products as required
  Participate in or lead product trainings for internal stakeholders
  Create and maintain documentation related to product specific domains
  Coordinate, document, triage and communicate pre and post software release information
  Align long term operational support handoffs

Requirements:

• 2+ years of related work experience
• Solid understanding of the product lifecycle
• In-depth understanding of Agile methodologies
• Comfortable working with multiple initiatives in tandem in-house and remote
• Excellent verbal and written communication skills
• Competent knowledge of information technology concepts. application development methodology, and standards

For Colorado, Nevada, and New York-based employment: In accordance with the Pay Transparency laws the pay range for this position is $93,000 to $106,500. The compensation package may include stock options, plus a range of medical, dental, vision, financial, generous PTO, stipends for professional development, and wellness benefits. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. The range listed only applies to Colorado, Nevada, and New York.

At Pager, we value ersity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Offers are contingent upon the successful completion of a background check. This may include but is not limited to substance testing, education, employment, references, state and federal licensure and certifications, criminal history, Office of the Inspector General (OIG) and General Services Administration (GSA) exclusions checks.

Title: Senior Security Engineer

Location: Remote – USA

The Security Engineer is an integral contributor to the effectiveness of HubSpot’s information security. They will be responsible for deploying and operating our various tool sets with the goal of minimizing threats to the confidentiality, integrity, and availability of both customer and corporate information. The engineer will work extensively with our Information Technology and Network Engineering teams to design and integrate continuous improvements to our infrastructure as well as ensure both our processes and tools are fully optimized. They will be the primary implementer of solutions that will augment visibility and anomaly detection throughout the enterprise. They will become a Subject Matter Expert in both our information architecture as well as the tools, policies, and processes we utilize to protect it. The engineer will maintain timely knowledge of the evolving threat landscape in order to identify relevant risk and determine if adjustments to our toolsets are required. They will partner with other members of the Information Security team to ensure cohesive awareness of risk and our risk reduction capabilities, as well as easily collaborate with other departments that support our Information Security Program. The engineer will also work closely with Carbonite’s compliance team in order to deliver relevant content critical to our various regulatory attestations.

• Related degree and experience with network administration and/or system administration with an emphasis on security operations.
• Working knowledge of centralized policy functions and capabilities (eg Group Policy).
• Experience operating layer 7 firewalls. Inclusive of networking (layer 2 and 3), virtual routing, constructing rules, best practice segmentation, IPSec tunnels, remote access VPNs, Intrusion Prevention, and content filtering.
• Working knowledge of IP networking, including layer 2 /3 functions, static and dynamic routing protocols.
• Effective at troubleshooting network connectivity at the host level.
• Working knowledge of Active Directory and it’s functions in the enterprise.
• Experience with endpoint detection and response functionality.
• Experience investigating suspicious activity and security events.
• Experience with vulnerability management scanners.
• Experience with SIEM technologies.
• Knowledge of DNS exploitation and its role in malicious activity.
• Experience with Privileged Account Management (PAM) tools.
• Solid understanding of email risks and hygiene methods.
• Experience with Network Access Control (NAC) best practices, inclusive of IOT risk management.
• Exposure to physical security tools and conceptual best practices.
• Conceptual understanding of asset and data lifecycle management.
• Extensive experience designing and deploying High Availability layer 7 firewalls. Inclusive of networking (layer 2 and 3), virtual routing, constructing rules, best practice segmentation, IPSec tunnels, remote access VPNs, Intrusion Prevention, and application filtering.
• Extensive knowledge of IP networking, including layer 2 /3 functions, static and dynamic routing protocols.
• Experience as a primary operator of technology within a large, distributed, complex enterprise infrastructure
• Highly effective at troubleshooting network connectivity.
• Experience with Public Cloud security, including an understanding of shared security models, high risk areas, and visibility/defensive gaps in native provider platforms.
• Experience with AWS VPCs, NSGs, IAM, Cloudtrail, VPC flow logs, access logs, host protection and event investigation.
• Significant experience with Active Directory and knowledge of it’s functions in the enterprise.
• Experience with endpoint detection and response capabilities.
• Experience investigating suspicious activity and security events.
• In depth experience with SIEM technologies.
• Experience deploying DNS security tools and designing best practices.
• Experience with Privileged Account Management (PAM) tools.
• Solid understanding of email risks and hygiene methods.
• Experience with Network Access Control (NAC) best practices, inclusive of IOT risk management.
• Exposure to physical security tools and conceptual best practices.
• Conceptual understanding of asset and data lifecycle management.
• The ability to effectively coordinate with multiple stakeholders and build relationships.
• Highly effective at training team members on new (to them) technologies.

Cash compensation range: 130000-182000 USD Annually

The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, all HubSpotters are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Inidual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

Data Analyst, Finance

UNITED STATES / REMOTE

DATA ANALYTICS

REMOTE – FULL-TIME

This is a career-defining opportunity to deliver and level up in a cutting-edge Data Analytics team helping drive the sustainable growth of Chainlink Labs as we continue to successfully implement a key piece of the world’s blockchain infrastructure that will power the digital agreements of the future.

Chainlink Labs seeks a motivated Data Analyst- Finance to join the world-class Data Science and Analytics team—this exciting opportunity will impact Chainlink Labs’ financial performance and GTM effectiveness.

The successful candidate will quickly become an expert in crypto and traditional financial data, merging these to deliver high-impact insights. You will be shaping the decision-making with stakeholders in Finance, GTM, and Product functions. This role will be vital in scaling the finance processes, improving overall financial data quality, and informing decisions.

You will apply your advanced statistical knowledge to financial modeling and forecasting to improve financial metrics, optimize cost structure and positively impact product unit economics. In partnership with stakeholders, you will drive actionable insights and influence key decision-makers. You will play a strong role in shaping our strategy.

Your Impact

• Generate and propagate business-focused insights, accelerating Chainlink Labs move through the Data Analytics life cycle
• Conduct in-depth financial and on-chain crypto data analysis to identify trends and opportunities to optimize cost structure and product unit economics. Provide recommendations based on data insights to improve financial performance, product strategy, and GTM effectiveness
• Develop and maintain dashboards and reports to track key business financial metrics and KPIs
• Partner with cross-functional teams to support the development of data-driven strategies and initiatives

Requirements

• Bachelor’s degree in a quantitative field such as mathematics, statistics, economics, computer science, or a related field
• 5+ years of Analytics experience or equivalent field
• Strong analytical skills in data analysis tools such as SQL, R, or Python.
• Experience with BI tooling such as Power BI essential
• Deep understanding of statistics and data modeling
• Extreme ownership mindset, everything you deliver meets high standards
• You’re comfortable working in a high pace, nimble environment

Preferred

• Experience with open-source or commercial optimization tools: CPLEX, GUROBI
• Background in tradfi, defi, computational finance
• Experience with crypto data modeling and analytics

Our Principles

At Chainlink Labs, we’re committed to the key operating principles of ownership, focus, and open dialogue. We practice complete ownership, where everyone goes the extra mile to own outcomes into success. We understand that unflinching focus is a superpower and is how we channel our activity into technological achievements for the benefit of our entire ecosystem. We embrace open dialogue and critical feedback to arrive at an accurate and truthful picture of reality that promotes both personal and organizational growth.

About Chainlink Labs

Chainlink is the industry standard oracle network for connecting smart contracts to the real world. With Chainlink, developers can build hybrid smart contracts that combine on-chain code with an extensive collection of secure off-chain services powered by Decentralized Oracle Networks. Managed by a global, decentralized community of hundreds of thousands of people, Chainlink is introducing a fairer model for contracts. Its network currently secures billions of dollars in value for smart contracts across the decentralized finance (DeFi), insurance, and gaming ecosystems, among others. The full vision of the Chainlink Network can be found in the Chainlink 2.0 whitepaper. Chainlink is trusted by hundreds of organizations—from global enterprises to projects at the forefront of the blockchain economy—to deliver definitive truth via secure, reliable data.

This role is location agnostic anywhere in the world, but we ask that you overlap some working hours with Eastern Standard Time (EST).

We are a fully distributed team and have the tools and benefits to support you in your remote work environment.

Chainlink Labs is an Equal Opportunity Employer.

Title: Senior Security Operations Engineer

Location: Austin, TX or United States (Remote)

Want to revolutionize Content Creation with AI?

Launched in February 2021, Jasper is an AI content platform that helps creators and companies of all types expand their creative potential. Over 105,000 active customers are using Jasper to break through writer’s block, repackage their content, create original art, and adjust writing for language and tone. The interest in AI continues to grow and we are at the forefront of teaching the world how to leverage artificial intelligence as a creative partner. We are building teams that will pioneer the content generations space even further.

As a Senior Security Operations Engineer at Jasper, you’ll report to the Director of Information Security. In this role, you will be responsible for ensuring the security of our digital systems, customer data, and responding to any incidents that may arise. As a member of the security team, it is essential to foster strong and resilient connections with business leaders to maintain a secure environment.

The role is open to candidates located in the US and can be remote within the United States. We have offices in Austin, TX and Salt Lake City, UT with employees based across the US and Australia. We’ve built a strong foundation to support remote employee engagement with other teams. We have a mix of experience levels and backgrounds, and we’re building an environment that celebrates knowledge sharing, mentoring and career growth.

What you will do at Jasper

• Implement and manage incident response protocols to ensure quick identification and resolution of security issues.
• Conduct proactive threat hunting exercises to identify potential security threats and risks.
• Innovate novel attack and defense methods for AI systems.
• Lead investigations into security incidents to identify root causes and take appropriate actions to prevent similar incidents from occurring in the future.
• Collaborate with cross-functional teams to identify vulnerabilities and implement necessary security measures.
• Develop and maintain security documentation and procedures to enhance incident response and threat hunting capabilities.
• Stay up to date with the latest security threats, trends, and technologies.

What you will bring to Jasper

• 3-5 years experience in incident response and threat hunting, with demonstrated expertise in security principles.
• Experience with compliance standards such as SOC2, ISO 27001, GDPR, etc.
• Demonstrated experience securing cloud systems, GCP experience a plus.
• Advanced knowledge of security protocols, standards and controls. (NIST, CIS, etc.)
• Experience with security technologies such as firewalls, intrusion detection/prevention systems, antivirus software, and cybersecurity incident response platforms.
• Advanced knowledge of Splunk or similar SIEM tools, including the ability to manage the environment, create dashboards, and alerting.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Certifications such as CISSP, CEH, and GCIH are a plus.

We promote growth opportunities and career development. We strive to assign projects based on what will help each team member develop into a well-rounded security engineer and position them to take on complex and exciting tasks in the future. Our founders put a high value on work-life balance. Striking a healthy balance between your personal and professional life.

Compensation Range

At Jasper, we believe in pay transparency and are committed to providing our employees and candidates with access to information about our compensation practices. The expected base salary range at offer for this role is $170,000- $200,000. Compensation may vary based on relevant experience, skills, competencies and certifications. Benefits & Perks

• Comprehensive Health, Dental and Vision coverage beginning on first day for our employees and families (Jasper.aicovers 100% of the premium for employees).
• Unlimited PTO
• 401(k) program with company matching,
• Monthly wellness reimbursement and flexible time-off to encourage a healthy work-life balance
• Generous budget for home office set up
• Learning and development opportunities
• Paid parental leave
• Travel perk program

Our goal is to be a erse workforce that is representative at all job levels as we know the more inclusive we are, the better our product will be. We are committed to celebrating and supporting our differences and that ersity is essential to innovation and makes us better able to serve our customers. We hire people of all levels and backgrounds who are excited to learn and develop their skills.

We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

Data Scientist

Job LocationsUS-Remote

Type Full-Time

Category Information Technology

Overview

Marathon Health is seeking a full-time Data Scientist responsible for the development and execution of our advanced analytics strategy including the development of standard internal and external reporting and the principal consultant on implementation of advanced analytics. This role will collaborate to perform big data analytics and work with domain experts to construct ML and AI models to improve member health. The Data Scientist will work closely with internal and external stakeholders to build actionable analytics insights that help us actualize our care model and transform millions of lives.

This is a great opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun. Our ideal candidate is energized by the challenge of visual storytelling, the process of working with complex datasets and the challenge of distilling meaning from data.

This is a remote, 40 hour per week opportunity offering competitive compensation and full benefits including medical, dental, vision, 401(k), paid time off and resources to support your ongoing growth and development.

About Marathon Health

Marathon Health (www.marathon-health.com )is one of the nation’s leading providers of employer-based health services. We serve businesses throughout the United States, providing a different kind of healthcare program that focuses on total population health management and health risk reduction.

Marathon Health promotes a culture of health and wellness in everything we do. It is for this reason we seek to hire iniduals who embrace wellness and model healthy behaviors in their own lives. We are proud to be a drug and tobacco free company. We value the richness ersity brings to our workforce and are committed to being an equal opportunity employer and provider (EOE).

Responsibilities

• Serve as subject matter expert and provide guidance to leaders in data interpretation and model development and implementation.
• Develop analytics and dashboards that enable data-driven decision-making by the business operations and clinical teams, with a focus on cost, utilization, care improvement opportunities, patient risk, and clinical quality outcomes.
• Use a flexible and analytical approach to design, develop, and evaluate predictive and prescriptive models and advanced algorithms that lead to identification, stratification, and engagement of the Marathon Health member population.
• Assist teams in creating reporting resources and datasets that are well designed, easily maintained, and repeatable.
• Produce clear and concise summaries of analytical findings for easy consumption by a variety of audiences throughout Marathon Health.
• Help guide the enhanced analytics function across the Marathon Health organization.
• Responsible for understanding and performing internal reporting as well as ad-hoc data queries and proactive analysis to help leadership team improve decision-making.
• Gather, manage and synthesize large amounts of information effectively and creatively.
• Analyze external/internal clinical data and provide recommendations to drive improvements.
• Create documentation and training materials for technical and non-technical users of our data and analytics products

Qualifications

• Strong Healthcare Data Knowledge with minimum of 5 years of Data Analytics Experience required
• Master’s Degree in relevant field required
• Prior experience working directly with clinical data, particularly doing data wrangling of raw Electronic Health Data (e.g., Athena EMR) or claims data is a strong plus
• Understanding of reporting and data systems
• Ability to translate complex information into workable sets of information.
• Knowledge in data warehouse design (e.g. dimensional modeling) and Data Cleansing, wrangling, data mining.
• Highly experienced using statistical computer languages (R, Python, SAS, Spark, SQL, etc.) to manipulate data and draw insights from large data sets
• Strong understanding of how to convert data into solid visualizations (Tableau, Qlik etc)
• Prior experience building large scale pipeline health dashboards also a strong plus

COVID-19 Vaccinations are not mandated at Marathon Health unless there are specific client requirements or applicable state laws.

(Colorado, New York and California Only*) Minimum salary of $85,000/year plus benefits

Director of Data Science

Remote

Maisha Meds is seeking an expert in data analysis and engineering to manage our wonderful data team, manage our data pipelines, and create analysis for internal and external stakeholders.

Join Our Team

Maisha Meds is an organisation dedicated to improving health care in Africa. We began full-time operations in 2017 and over the past few years has grown to support over 4 million patient encounters at over 1,200 pharmacies and drug shops annually across Kenya, Tanzania, Uganda, Nigeria, and Zambia. We are building the financial and technology infrastructure to enable global health funders to pay for health outcomes at the last mile, with an initial focus on malaria case management. Recent results from a randomised controlled trial with UC Berkeley showed that our programs lead to a statistically significant 350% increase in appropriate and high quality malaria care. Based on these results, we are planning to scale the technology to reach over 10,000 health facilities and 20 million patients, and to directly pay for health outcomes for 1 million patients annually by 2024. In addition, we are actively building programs to support injectable contraceptives, HIV pre-exposure prophylaxis, measles and HPV vaccines, malnutrition support, and safe water interventions.

Our work is funded by USAID Development Innovation Ventures, the Bill & Melinda Gates Foundation, the Children’s Investment Fund Foundation, Grand Challenges Canada, Pfizer, and others, and we are starting to build partnerships with multilateral global health funders, pharmaceutical companies, and national health insurance funds to have them pay us on a contract basis for health outcomes. We use data from our point of sale software to design programs that leverage financial incentives to improve uptake of high impact health products. And we measure our success by our ability to improve the quality and affordability of healthcare diagnosis, treatment, and prevention for low-income patients across Africa.

About the role

The data team is an important cross-functioning team at Maisha Meds. Over the past couple of years, the team has delivered on a range of projects from charting antibiotics usage across East Africa using erse data sources to real time metrics of Maisha Meds’ internal programs and projects. We’re looking for a leader to guide the team and to execute on a variety of projects. You will be using datasets that include internal transaction data on pharmacy transactions; publicly available data like maps, epidemiologic data, socioeconomic information; port-level data to understand market-level trends; and other proprietary data that may be linked with last-mile point of care data to provide a market level understanding of healthcare delivery in the region.

As Director of Data Science at Maisha Meds, you will be responsible for:

People and Team

• Manage a remote team of awesome data scientists
• Mentor iniduals outside of the data team to help them improve their analytical skills

Data Analysis

• Manage relationships with different stakeholders ranging from external economics researchers and global health funders to internal operation teams
• Translate ambiguous stakeholder desires into concrete requirements and action plans (in some cases by serving as a product manager for dashboard creation)
• Create forecasts, models, and statistical analysis from unclean data sets
• Build visualizations using BI tools such as Metabase and Redash to clearly communicate findings

Our preferred candidate would have experience in either Data Engineering or Experiment Design and Analysis (both not required)

Data Engineering

• Maintain data pipeline that aggregates data from various sources to our Snowflake data warehouse
• Keep our BI tools in good function by regularly performing upgrades and troubleshooting any outages
• Create well-modeled data sets for easier queries and quick analysis
• Automate the cleaning of unclean / semi-structured datasets (on rare occasions, coordinate contractors when manual data cleaning is required)
• Control fine grained data access for internal and external users, especially for sensitive, PII data

Experiment Design and Analysis

• Lead A/B testing strategy, design, activation, analysis of results and recommendations to help answer questions related to subsidy programs Maisha Meds runs, healthcare behavior change, and product and growth optimization
• Use state-of-the-art planning and targeting tools and interfaces to perform A/B and multivariate testing of various levels of complexity.
• Deeply understand Maisha Meds objectives and partner with key stakeholders in operations, strategy, tech, and among external research partners to drive the A/B testing process and produce winning tests and actionable recommendations

Our Technologies:

• dbt
• Terraform
• Rivery
• Snowflake
• Metabase and Redash

Our Ideal Candidate:

• Data Science leadership – You’ve built and led data science teams before and have a track record of building strong teams and supporting the growth and development of your team members.
• Opinionated partnership – You are a strong cross-functional partner, can speak cogently to technical and non-technical leaders, and have a track record of quickly building trust, debating and making progress with your partners.
• Pragmatic and business-oriented: You understand that Product Data Science is not one-size-fits-all, and the mix of opportunistic analysis, experimentation varies depending on the business and product. You’re able to make effective tradeoffs between certainty and
• A credible technical coach for your team who is willing to get your hands dirty – You have expertise in SQL and at least one scripting language (ideally Python or R) and have ideally led teams with a mix of more analytical and statistically oriented data scientists.
• Commitment to ersity: You have built and are committed to building erse and inclusive teams; you value empathetic and direct communication and foster environments that are at once collaborative, empowering, supportive, and challengingones where people do their best work.

Nice to Haves:

• You have worked at a growing start-up.
• You have experience in both B2B and B2C environments.
• You have experience evaluating and launching new analytical tools and systems across a fast-growing organization.
• You have prior experience in healthcare and/or East Africa
• You’re familiar with supply chain forecasting or credit scoring

Why You Should Join Us

• On a roll: Doubling year over year with new funding partnerships soon to be announced and recent expansion into Uganda, Nigeria, and Tanzania
• Great team: Founded, managed and backed by successful veterans of Stanford School of Medicine, Google, Lions Head Investment Bank, I&M Bank. We have technologists, clinicians, and economists working side by side to solve difficult problems.
• Great funders: We’re backed by the Bill & Melinda Gates Foundation, USAID Development Innovation Ventures, CIFF, WHO FIND, and Pfizer to pay for healthcare on behalf of patients, with others to be announced soon.
• Huge market: Disrupting a massive, growing $50+ billion market for healthcare payments for low-income patients, with a focus on paying for health outcomes to ensure patients get better.
• Great customers: Create incentives that ensure our nurses, pharmacists, and clinicians provide excellent care and pay them when this happens.
• Impact: A fun and exciting start-up culture that empowers its people to make a huge impact.

Location

Remote, Remote

Employment Type

Full-Time

Minimum Experience

Manager/Supervisor

Senior Data Analyst

at Mixpanel

San Francisco, Remote

About Mixpanel

Mixpanel is a leading product analytics software company, currently helping the world answer 81 million product questions every year. Our pioneering event-based tracking solution gives product teams the ability to gain insights into how to best acquire, convert, and retain their users across web and mobile platforms.

Powerful, flexible, and easy-to-use, Mixpanel enables teams to learn from their user data and innovate rapidly in creating winning products. Today, we serve nearly 7,000 paying customers through seven offices globally in our quest to provide the most in-depth product analytics that everyone can use and trust.

About The Role

The Analytics team does business and product analysis, builds frameworks and forecasts, tells data stories, and makes recommendations so that Mixpanel can run on data. Since Mixpanel’s mission is to enable our customers to be data-driven, it is only natural that Mixpanel itself is serious about being data-driven too. As a result our team’s scope covers the entire business and product.

Data Analysts at Mixpanel ensure that our go-to-market teams have access to the reporting and insights necessary to win. They collaborate with the leaders in these areas to design the right dashboards and metrics, and they answer important questions that go beyond the available metrics. As a Senior Data Analyst, you will have an opportunity for immediate impact in our product-led growth operations, and you will get to be hands-on with tools in the modern data stack like BigQuery, Looker, dbt, reverse ETL tools, and, of course, Mixpanel.

Responsibilities

• Answer important business questions to inform our strategy and operations.
• Work with go-to-market leadership to identify their teams’ data and reporting needs.
• Conduct regular metrics and insights reviews with company leaders.
• Forecast metrics and attribute metrics trends to internal and external factors.
• Design the right data interfaces or data UX for internal users in operational teams to get easy access to the right data at the right time to best do their jobs.
• Communicate analysis insights at all levels of the organization to drive positive change.

We’re Looking for Someone Who Has

• Wants to drive positive change with recommendations rooted in data analysis
• Ability to write SQL queries to build new dashboards and answer new questions.
• Scripting ability in Python, R, or a similar language a big plus.
• Experience collaborating effectively with teams and leaders in different parts of a business.
• Excellent written and verbal communication

Compensation

The total target compensation (TTC) for this full-time position is $170,550-$208,450 across the United States. This amount includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. This position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.

Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, inidual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.

Benefits and Perks

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

*please note that benefits and perks for contract positions will vary*

Culture Values

• Be Open: When knowledge becomes open, we can come together as a team to collaborate around a shared purpose
• Customer Focus: Our customers’ success is our success
• Lead Change: Everyone at Mixpanel has the capacity to make an impact on the business
• Results Oriented: Driving results in a measurable way ensures we stay focused on the highest impact initiatives
• One Team: We can’t win without each other

Why choose Mixpanel?

We’re the leader in product analytics and have raised $277M from prominent investors like Andreessen-Horowitz, Sequoia, YC, and Bain Capital. Over the years, we’ve seen a spike in our leading indicatorssignups and weekly active userswhich have directly translated to revenue growth. Recently, we secured a $200M Series C growth investment from Bain Capital to accelerate our product development, expand our reach to customers, and more. Our award-winning teams make our continued growth possible by finding creative solutions to ever-changing challenges with scaling, reliability, design, and service. Today, we’re the only company single-mindedly focused on enabling the world’s most innovative companies to use data to uncover insights about their customers to build better products.

Mixpanel is an equal opportunity employer supporting workforce ersity. At Mixpanel, we are focused on things that really matterour people, our customers, our partnersout of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.

Data Network Engineer (Charlotte, NC or Corning, NY or Remote)

Location: Charlotte, NC, US, 28216

The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies. Through these efforts, IT helps to improve the competitive position of Corning’s businesses through IT enabled processes.

IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide.

PURPOSE OF POSITION:

The Data Network Engineer will configure and support network devices and solutions to align with Corning’s technology standards and meet the connectivity needs of our business.

ROLES and RESPONSIBILITIES:

The Data Network Engineer will perform the following duties:

• Perform network design, configuration, deployment, execution and operational support of Network WAN and LAN environments.
• Support network solutions including routing, switching, WAN optimization, load balancing, SDDC and SDWAN environments.
• Design, configure, deploy, maintain, and administer network connectivity supporting Corning distributed locations, manufacturing plants and data centers, inclusive of WAN, LAN, network software, hardware, and tools.
• Implement and support Data Center Network LAN distribution, Internet Edge, Cloud Connectivity, and appliances.
• Troubleshoot, diagnose, and resolve hardware, software, and other network and system problems.
• Participate in root cause analysis on incidents, helping to drive identification of preventative actions meant to ensure problems don’t recur, and delivering on the tasks within those actions.
• Create, review, update, and vet technical functional specification, low-level network solutions design documentation and operations guides/runbooks, ensuring those are complete, correct and kept current.

EDUCATION and EXPERIENCE:

• Bachelor’s degree or equivalent combination of education and experience.
• For purposes of compliance with U.S. government requirements, this position is limited to U.S. citizens; U.S. permanent residents (aka green card holders); refugees officially admitted under U.S. law; or persons officially granted asylum under U.S. law.
• 5 years of experience analyzing requirements for implementing, supporting, and troubleshooting network devices/functions/tools/processes in a large enterprise or Telecommunications environment.
• 2 years supporting large, enterprise class datacenter network environments.
• 3 years performing Data Center and/or WAN network functions in a large, enterprise class environment.

REQUIRED SKILLS:

• Deep understanding of networking protocols, including IPsec, MACsec, HSRP, EIGRP, BGP, OSPF, QoS, 802.x and public/private key encryption
• Practical knowledge of TACACS, AAA, DDI, IPsec, 802.x, and public/private key encryption
• Ability to implement, administer, and troubleshoot network infrastructure devices
• Solid working knowledge and experience managing network infrastructure and network hardware including several of the following – Cisco, Aruba, Arista, Juniper, Palo Alto, Riverbed, F5, Radware, Zscaler, Infoblox, and VeloCloud.
• Understanding of and practical knowledge of approaches to network security including packet filtering, access lists, firewalls, WAF, IDS, DDoS mitigation techniques
• Experience with SDDC, spine leaf architectures
• Excellent technical analysis, problem solving, and business relationship skills.
• Ability to think through problems and visualize solutions.
• Ability to create accurate network diagrams and documentation for design and planning network communication systems.
• Ability to work with all levels of staff within and outside of IT and outside the organization
• Excellent communications, interpersonal and influencing skills
• Must be a self-starter, able to work in team environment and motivate others
• Must be willing to be on call available for after-hours support and an on-call rotation as defined by the team for any of the position responsibilities listed above.

DESIRED SKILLS:

• Proficiency in wide area networking (including SDWAN), wireless networking, and industrial Ethernet
• Knowledge and experience with RESTful API’s, python, linux.
• Experience with IPv6 Design and implementations
• Experience with Cloud services and connectivity
• Experience working directly with Cisco data center products, Riverbed, Radware and VeloCloud SDWAN
• Experience configuring and using monitoring/alerting/forensic tools such as SolarWinds, Cisco DNA Center, Cisco Prime, NNMI, NetBrain, Wireshark
• Experience with scripting languages/toolchain automation products such as Python, Ansible, Terraform etc.
• Knowledge of application transport and network infrastructure protocols including EIGRP, BGP and OSPF
• Experience with IPv6 Design and implementations
• Understanding of pertinent IT frameworks, including ITIL, CMMI and COBIT
• Knowledge of network security
• Excellent written and verbal communication skills
• A genuine passion for building systems that are simple and work well
• CCNA or higher Cisco Certification

TRAVEL:

• Up to 30% travel required for team meetings and other business functions that may require occasional international travel.

LOCATION:

• Charlotte, NC OR Corning, NY area OR Remote within the United States.

Associate Customer Success Manager, Onboarding Specialist (100% Remote)

• Buenos Aires, AR – Remote OK
• Full-Time
• Customer Success

About the Role

As an Associate CSM, Onboarding Specialist, you’ll manage our smaller tier (Tier 3) client accounts within your territory. You will act as a product and onboarding expert as well as solutions engineer. Although you will not have any accounts technically assigned to you, you will be overseeing the entire Tier 3 book of business and prioritizing your day based on incoming client requests.

In this role, you will utilize automations to send trigger-based emails to ensure Tier 3 client health, adoption, education, and overall success. By sitting between the Sales and Support teams, you will step in on appropriate client tickets, to provide product demonstrations, solutions to any questions or issues, and troubleshoot on live zoom meetings. This person should be able to think quickly on their feet and thrive in a role where they are presenting products and solutions to various size teams. Your number one focus is preventing churn and retention, as well as ensuring that our Tier 3 accounts are looked after and receiving the attention, support and communication they require.

Your Responsibilities

• Own Tier 3 client communication, product demonstration & all onboarding/solution engineering with the direct goal of churn prevention and retention.
• Drive successful Time Doctor onboarding to help customers realize the business value our products offer and how we can best support them.
• Work to understand customer’s business needs, keep ongoing documentation of use cases (and what we can do better internally/product request) and pinpoint any clients we can aim to expand to Tier 1 or 2 accounts.
• Partner closely with Sales/Support teams to ensure proper hand-off of any clients in need of your assistance.
• Organize automated, trigger-based messaging sequences, to check in on clients you have assisted, ensure onboarding has been completed and that the client is seeing the value in the products and understanding their reports.
• Partner closely with cross-departmental teams to share clients feedback, escalate urgent issues, and contribute to wider team/company project plans.

Required Skills & Experience

Minimum Qualification

• A bachelor’s degree or equivalent practical experience.
• 1+ years of customer success, customer service, sales Engineering or account management, SDR experience.
• Has previous API/Technical SaaS experience.
• Strong comfort and ability to teams, give technical product demonstrations and troubleshoot on a live video call.
• Experience managing and prioritizing multiple clients request daily.
• A proven track record of retaining and improving clients health.
• Experience acting as a product expert in a similar role/company, providing product overviews/trainings, and partnering closely with a product team.
• Past participation in cross-departmental processes and projects with other teams, such as sales, support, product, engineering, marketing etc.
• Excellent communication, presentation, problem-solving, multitasking, and prioritizing skills.

This is a full-time, 100% remote position that will allow you to work from anywhere.

We are an equal-opportunity employer and value ersity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Us

Our vision is to be the most trusted time-tracking and productivity application for remote teams. We help companies and employees do their best work. We are looking for people passionate about spreading the practice of remote work with all of the benefits that come with it. We believe that office life is antiquated, that geography should not limit your career prospects, and that people should be able to work from wherever they want.

We’re a erse global team of over 148 people working 100% remotely in over 42 different countries. We’re looking for innovative team members ready to help us modernize remote work.

Technical Help Content Writer (US Remote)

Client Success · Huntersville, North Carolina

Welcome to Jackrabbit Technologies.

Jackrabbit Technologies is the leading provider of software and services that help youth activity centers — gymnastics, dance, cheer, swim, music, childcare, and others — grow and operate efficiently. We are an entrepreneurial-minded, rapidly-growing SaaS company that has been recognized as one of the Best Places to Work in North Carolina and one of North Carolina’s Top Industry-Driven Technology Companies. Jackrabbit Technologies’ SaaS solution powers nearly 7000 clients in 35 countries around the world.

Our culture empowers YOU.

We hire people passionate about what they do, provide them with the tools to succeed, and then get out of their way! Living our vision, mission, and values, our people are what make Jackrabbit Technologies an awesome place to work. And that “awesome place” is virtual–all of our employees enjoy the privilege of working remotely. We always have and always will. So, you must have reliable high-speed internet access. We are interested in speaking to qualified candidates who are eligible to work in the U.S. We are not able to sponsor visas.

What you’ll do.

As a Technical Help Content Writer with Jackrabbit Technologies, you will translate product user stories and specifications to create high-quality help documentation that contributes to the overall success of our clients. You will update and maintain help documentation via our help authoring tool, Knowledge Owl, as our products and services evolve to include new features and serve new markets. Your success is defined by our end users’ success in utilizing our products and services.

In addition, you will:

• Create easy-to-understand help content that conveys the value to the user in a user-friendly voice, blending text with visuals such as images, tables, etc., as needed.
• Create content that adheres to established brand identity guidelines.
• Participate in the product sprint and release process to understand dynamic product changes.
• Collaborate with product managers and subject matter experts to extract key content about target audiences, product features, use cases, and workflows.
• Publish, maintain, and disseminate Help Center content, ensuring publication for content is closely aligned with product releases.
• Collaborate with teammates on content standards, priorities, and delivery options to end users.
• Manage and respond to knowledge base feedback from internal and external customers, and update help content if applicable.
• Maintain and enhance knowledge base taxonomy using tags, search phrases, and metadata to improve user search.
• Stay up-to-date on enhancements to our help authoring tool and implement them to improve internal workflows or user experience.
• Analyze end-user behavior via the help authoring tool and Google Analytics to optimize the delivery of relevant help content.
• Train other employees on our help authoring tool when applicable.

What you’re about.

You are tech-savvy, customer-focused, able to adapt to changing requirements and priorities, self-motivated, and well-organized with excellent attention to detail. In addition, you are passionate about creating effective and engaging adult learning content.

In addition, you have:

• 2-year degree or equivalent work experience
• 3+ years of technical writing experience
• Ability to write in explanatory and procedural styles for multiple audiences
• Typing speed of 40+ WPM
• Highly organized with strong attention to detail
• Experience with help authoring tools, Knowledge Owl preferred
• Experience editing HTML/CSS, a plus
• Experience with agile software project management software, Aha and Jira preferred
• Ability to travel up to 10%

What you will love about us.

• Our Culture! Read what our employees say about working at Jackrabbit on Glassdoor.
• We work remotely. We always have – we always will!
• Our Health and Wellness Benefits. Medical, Dental, Vision, Flexible Spending and Dependent Care Accounts.
• We help you with the unexpected. Company-Paid Disability and Life Insurance. Opportunity to elect Critical Illness and Accident Insurance. Plus confidential access to legal and life counseling and mental health support available 24/7.
• Your future looks bright at Jackrabbit. 401(k) with a generous company match, access to financial planning.
• We pay you to play, rest, recharge and balance your life. Paid Time Off, Paid Parental and Sabbatical leaves.
• You will grow your skills with us. Annual allowance for professional development.
• We give back. Paid Time to volunteer in your community.

Jackrabbit Technologies is an equal-opportunity employer.

Title: Technical Writer

Location: UNITED STATES – Remote

Our mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on

Working with ConsenSys puts you at the forefront of an evolving paradigm, transforming our society for the better. We fundamentally believe blockchain is the next generation of technology that can lay the foundation for a more just and equitable society.

Blockchain tech is just over 10 years old. Ethereum itself is still a toddler and we’re far from reaching our full potential. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to billions of users.

You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects challenging you to stay at the top of your game. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem. ConsenSys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.

Key Responsibilities:

We are looking for a Technical Writer to join our team and document our layer 2 project, which is based on a zk-EVM. The ideal candidate will have a strong background in technical writing and a passion for blockchain technology. They will be responsible for creating and maintaining documentation that is clear, accurate, and easy to understand for both technical and non-technical audiences.

• Research, write and edit technical documentation for our layer 2 project, including user guides, API documentation, and developer documentation.
• Collaborate with the development team to understand the features and functionality of our project and ensure that documentation is accurate and up-to-date.
• Create and maintain a documentation style guide to ensure consistency in writing and formatting.
• Create and deliver training materials and presentations to internal and external audiences.
• Continuously evaluate and improve the effectiveness of our documentation.

Qualifications:

• Strong background in technical writing and editing.
• Experience with blockchain technology and concepts, especially zk-EVM.
• Strong writing and editing skills, with the ability to explain complex technical concepts in simple terms.
• Experience with documentation tools such as Confluence, AsciiDoc, or Markdown.
• Strong project management skills and ability to work independently and manage multiple projects simultaneously.
• A bachelor’s degree in Technical Writing, Computer Science, or a related field.
• Experience in layer 2 blockchain projects is a plus.

Don’t meet all the requirements? Don’t sweat it. We’re passionate about building a erse team of humans and as such, if you think you’ve got what it takes for our chaotic-but-fun, remote-friendly, start-up environment apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we’re ready for you to challenge our thinking on who needs to be in this role.

The salary range for US-based candidates only will be determined throughout the interview process depending on experience and skills. Candidates should anticipate a base salary (not including bonus, equity or other benefits) of $USD[$176,000 – $366,000]

ConsenSys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. ConsenSys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found (https://consensys.net/careers/best-practices-to-avoid-recruitment-fraud/).

Title: Operations Data Analyst

Location: United States

Remote – US

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which helps to digitize the world of physical operations, providing visibility and empowering entire sectors of our economy to become more safe, efficient, and sustainable. Founded in San Francisco in 2015, we now employ more than 2,000 people globally and collect more than 40 billion minutes of video footage and 5 trillion data points annually.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including video-based safety, vehicle telematics, apps and driver workflows, equipment monitoring, and site visibility. As part of a newly public company, you’ll have the autonomy and support to make an impact as we build for the long term.

Recent awards we’ve won include:

• Best Place to Work by Built In 2022
• Deloitte Fast 500 Companies
• IoT Analytics Company of the Year in 2022’s IoT Breakthrough Winners

Every year, we partner with our customers to deliver outcomes like conserving millions of gallons of fuel, saving millions of dollars, and creating positive environmental change. As more customers connect to our platform, our data grows, our AI models get smarter, and our opportunities expand.

About the role:

Samsara is seeking a highly skilled and detail-oriented supply chain data analyst to join our team. The primary responsibility of this role will be to analyze, validate and interpret large sets of data related to our supply chain operations. We are looking for a candidate that can quickly identify trends and patterns, and provide actionable insights to optimize our supply chain processes. The ideal candidate will have a strong background in data analysis, statistics, and supply chain management.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

Click here to learn about what we value at Samsara.

In this role, you will:

• Own data accuracy, completeness, timeliness, consistency and uniqueness of supply chain metrics across multiple departments
• Collect, analyze, and interpret data from various sources, including internal databases and external sources such as Netsuite, Salesforce, E2Open, Databricks and external systems.
• Develop and maintain complex data dashboards and tools to facilitate data analysis and reporting.
• Identify and analyze trends, patterns, and discrepancies in data to inform supply chain decision-making.
• Collaborate with internal teams to identify opportunities for improvement and optimization within the supply chain.
• Generate reports and presentations to communicate insights and recommendations to stakeholders and management.
• Monitor and track supply chain metrics and KPIs to ensure performance goals are met or exceeded.
• Participate in the development and implementation of new supply chain initiatives and process improvements.
• Stay up-to-date with industry trends, technologies, and best practices related to supply chain management and data analysis.

Minimum requirements for the role:

• Bachelor’s or Master’s degree in Supply Chain Management, Operations Research, Data Science, Statistics, or a related field.
• 5 years of related experience with a Bachelor’s degree, 3 years with a Master’s degree or equivalent work experience.
• Proven experience in data analysis, data modeling, and statistical analysis.
• Strong understanding of supply chain processes and terminology.
• Proficient in data visualization tools such as Tableau or Power BI.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Ability to work independently and as part of a team.

An ideal candidate also has:

• Experience with programming languages such as SQL and Python.
• Experience with Netsuite ERP, Salesforce CRM and warehouse management systems.
• Positive attitude in a rapidly changing environment with ambiguous information.
• Concise communication skills.
• Intellectual curiosity with an ability to learn quickly.
• Passion for technology and operations.

Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver total compensation (based on role, level, and geography) that is above market. We do this through our base salary + bonus/variable + restricted stock units (RSUs). RSUs are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, there are additional RSU grant awards for top performers which allow employees to achieve higher market positioning.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.

$73,576—$108,200 USD

At Samsara, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing ersity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.

US Only: Please note that Samsara’s COVID-19 vaccination policy requires all team members who will be meeting in person for business or working from one of our offices to be fully vaccinated against COVID-19 or submit regular testing. People who cannot be vaccinated for qualifying medical conditions, sincerely held religious beliefs, and other legally protected categories, may request an accommodation.

Benefits

Full time employees receive an above market total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Flexible Working

At Samsara, we have adopted a flexible way of working, enabling teams and iniduals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants. As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an inidual’s ability to secure and maintain the legal right to work at the company.

Cloud Operations Lead

Cloud Operations Team · Worldwide, Worldwide

Chainstack is the leading suite of services connecting developers with Web3 infrastructure, powering applications in DeFi, NFT, gaming, analytics, and everything in between.

From startups to large enterprises, Chainstack enables thousands of companies to cut down the time to market, costs, and risks associated with creating and scaling decentralized applications. By offering fast, reliable, and easy-to-use infrastructure solutions distributed globally, we make sure innovators can focus on what’s important.

We are looking for an enthusiastic Cloud Operations Lead with a passion for reliability to lead Cloud Operations team responsible for keeping all user-facing services and other Chainstack production systems running smoothly.

Responsibilities:

• Providing leadership and technical guidance to the Cloud Operations team of 6-10 people in multiple time zones across APAC, EU, and LATAM regions.
• Owning the reliability aspect of Chainstack production services in the scope of Cloud Operations team
• Managing day-to-day operational tasks, such as maintenance, troubleshooting, automation, and improvement projects
• Driving reliability initiatives around Chainstack production and representing these activities outside the Cloud Operations team
• Collaborate effectively and cross-functionally to drive production issues at all levels
• Identifying automation points and driving efficiency improvement
• Identifying changes from the reliability perspective with a data-driven approach.
• Identifying parts of the system that do not scale, providing immediate workaround measures, and driving long-term resolution
• Generating and implementing process improvements within Cloud Operations team
• Contributing to the hiring process by conducting a technical interview
• Improving documentation all around, explaining the why, not stopping with the what

Requirements:

• 3 or more years of experience in SRE/Cloud Operations/Infrastructure Engineering function supporting a large-scale service(s)
• Experience in operating mission-critical services, which includes being responsible for reliability (SLA/SLO) and managing incidents (monitoring, troubleshooting, escalation)
• Strong production experience on Kubernetes, Helm, Terraform, monitoring solutions (Grafana, Prometheus, InfluxDB, etc), and public cloud providers (AWS, GCP, Azure, etc)
• Proficient on Linux and the shell
• Able to collaborate effectively across the organization
• Have an enthusiastic, go-for-it attitude. When you see something broken, you can’t help but fix it
• Have the urge to document all the things, so you don’t need to learn the same thing twice
• Enthusiasm for providing feedback, teaching others, and learning new techniques
• Professional or personal exposure to Web3 technologies

We Offer:

• Salary in USD
• Stock options
• Bleeding edge tech stack
• Lack of bureaucracy
• Flexible schedule
• Global fast-growing market
• Multinational team

Data Analyst

Remote

Description

Sezzle is a cutting-edge fintech company whose mission is to financially empower young consumers. Only one in three millennials own a credit card, and the vast majority of millennials possess a subprime credit score or no score at all. To address these problems, Sezzle has built a payment platform that increases purchasing power for consumers by offering interest-free installment plans at online stores. This increase in purchasing power for consumers leads to increased sales and basket sizes for the hundreds of eCommerce merchants that currently work with Sezzle.

Sezzle is seeking a Data Analyst to drive business success with analytics. This is a quantitative and technical role: you will code, and you will code a lot. This is a collaborative role: you will talk and you will listen; you will teach and you will learn. You’ll be responsible for quantitative operational, financial and strategic analytics & reporting. You will collaborate closely with business leaders to create, drive, implement and measure solutions. Teams you collaborate with can include Product, Engineering, Finance, Sales, Marketing, Support, Legal and People Operations.

What Makes Working at Sezzle Awesome?

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators; we are skilled musicians, yogis, cyclists, chefs, golfers, dog-lovers, and rock-climbers. We believe in surrounding ourselves with not only the best and the brightest iniduals, but those that are unique and purpose-driven in all that they do. Sezzle recognizes and values the importance of ersity and inclusion in enriching the employment experience of its employees and in supporting our mission. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.

Key Responsibilities Include:

• Work closely with business teams to understand their priorities and analytics needs
• Create sophisticated analyses and reporting to provide insights at scale that support growth strategies and empower data-informed decision-making
• Visualize and articulate analytics results to make it easy for stakeholders to interpret and take actions
• Help stakeholders identify new opportunities through data analysis
• Create, monitor, review, and analyze reports and dashboards, take initiative to fix issues that arise and conduct root cause analyses

Minimum Requirements:

• Degree in statistics, math, finance, economics, data science, computer science or related quantitative discipline
• 1+ years of professional experience working with data, which can include: complex dataset creation, reporting, profiling, and machine learning
• Expert in using SQL to extract data and create actionable data sets
• Experience with Python for data processing and analytics
• Ability to complete analyses with minimal guidance
• Experience with data visualization tools such as Redash, Tableau, Looker or Power BI
• Comfortable making impactful decisions in a fast-paced and sometimes ambiguous environment, able to pivot quickly to new priorities
• Attention to detail and ability to multitask
• Excellent problem-solving skills.
• Strong business judgment and communication skills

Preferred Knowledge and Skills:

• Graduate degree in a quantitative discipline
• Experience optimizing operational and financial performance
• Experience in payments, financial services, banking, fintech, BNPL, etc…

The Tech You’ll Work With:

• Python
• Redshift, PostgreSQL, MySQL
• Data build tool (dbt)
• AWS, G Suite, Mac

Interview Process:

• Online assessment
• Conversation with our recruiter.
• SQL interview with Coderpad. Share your SQL knowledge.
• Verbal case study interview. Share how you approach new problems. A “How would you…” conversation.
• Verbal behavioral interview. Share your problem-solving experience. A “Tell me about a time when you…” conversation.

About You:

• A+ character. We are team-first here at Sezzle.
• A hard-working mentality. It’s early and there is still a lot to build.
• An excellent communicator.
• A fun attitude. Life’s too short. We can have fun while we work hard on cool things.
• Smarts. We need people that are smart enough to make decisions on their own and also smart enough to know when they need input from others.

Perks and Benefits:

• Competitive salary, bonus, and benefits
• Generous stock options
• Medical, dental and vision insurance
• Life and long term disability insurance
• 401k with match
• The opportunity to join Minneapolis’s fastest growing startup alongside a team of motivated and driven iniduals

Sezzle provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information or characteristics, marital status, familial status, veteran or military status, status regarding public assistance, membership or activity in a local commission, or any other protected status in accordance with applicable federal, state and local laws.

Technical Writer

SAN FRANCISCO, CALIFORNIA

CPO – ENGINEERING PRODUCTIVITY

FULL-TIME

REMOTE

Are you ready to join a visionary, fast growing enterprise data software company? Are you ready to be part of a unique culture of integrity and innovation? Are you passionate about cloud data technologies, data analytics, operational excellence and business strategy? Are you yearning to make an impact? If so, this opportunity at StreamSets (a Software AG company) might be the perfect fit for you.

If you are not sure that you’re 100% qualified, but feel up for the challenge – we want you to apply. We believe skills are transferable and drive goes a long way.

As part of the Engineering Productivity team, you will join a group of thoughtful iniduals who are passionate about promoting a quality-first culture. As our newest technical writer, you will produce high-quality documentation necessary for customer success, collaborating with a great team of engineers working on various technologies that comprise our DataOps Platform.

Location: USA (remote), Bay Area preferred.

Responsibilities:

• Producing high-quality documentation in a fast-paced environment.
• Addressing feedback from users and the StreamSets team to improve our existing documentation.
• Suggesting concise and clear tooltips in our products.

You are a great fit because you are:

• Excited to jump in and learn new things, with a pragmatic eye on deadlines.
• A highly organized, self-motivated team player with excellent time-management skills.
• A hands-on problem solver who will ask questions and work with our products to get the information that our users need.
• A strong communicator who can navigate differences in cultures and time zones.
• Comfortable with adapting to the needs of the company and the team.
• Open to review cycles that help to make your writing stronger.

You have:

• 3+ years of technical writing experience
• Experience with DITA
• Experience with enterprise-level software

$150,000 – $200,000 a year

• The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and competencies.

Why you should join:

• We are a small, supportive doc team that works closely with SMEs on a wide range of interesting technologies – there is always something new to learn here.

Our benefits

• 100% paid medical, dental, and vision coverage for you and your dependents (US)
• The best equipment and resources – we you to have what you need to be successful
• Healthy work/life balance, flexible time off policies
• 401k (US), pension contributions (non-US)
• Attractive compensation
• Paid family leave
• Professional development – we are invested in you.

Our ethos

StreamSets (a Software AG company) is proud to be an equal opportunity workplace. Candidates seeking employment at StreamSets are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

Come be a part of our erse, dynamic team!

“For California residents, please review the StreamSets Notice at Collection for our employees and independent contractors prior to disclosing any personal information to us. By submitting your personal information to us, you acknowledge that your personal information will be collected and processed according to our Human Resources Privacy Policy for California Consumers. If you are not a resident of California, neither this Notice nor the referenced Policy apply to you.

Senior Product Data Scientist, Search

• Employees can work remotely
• Full-time
• Alternate Location: New York, United States

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world’s relationship with money by making it more relatable, available and accessible, at Cash App you’ll have the opportunity to make a real-world impact with your career.

Today, Cash App has thousands of employees around the world with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and continue to value working across time zones and continents both remotely and in our Cash App offices.

Our offices are great, but many of our roles can be done remotely from the countries where Block operates. We tailor our experience to champion our employees’ creativity and productivity wherever they are.

We are looking for Senior Product Data Scientists to join Block and help build Cash App, the fastest growing financial app in the world. We are reinventing the way people think about banking and financial services through our P2P, Banking, Cash Card, Boost, BTC, and stock investing products. We derive valuable insights from our extremely unique datasets and turn those into actions that improve the experience for our customers every day.

This role is part of our Cash App’s Product Data science org and will be deeply embedded within our Search & Discovery team. You will use data science to better understand our customers and offer them delightful experiences to find and discover people and things quickly and with trust – we aim to grow and strengthen the connections between people and businesses across the globe. Through your work, you will empower Cash App to personalize customers’ search and discovery experiences with DS/ML, to better understand customers’ journeys, and help identify and execute on new opportunities for product improvement. You will test and employ a variety of analytical and modeling techniques on our comprehensive data and scale your solution to production by partnering closely with machine learning, product, design, and engineering teams.

You will:

• Partner directly with a Cash App product team, working closely with product managers, engineers, designers, and machine learning engineers
• Analyze large datasets using SQL and python to surface meaningful & actionable insights/opportunities to the product team and other key stakeholders
• Approach problems from first principles, using a variety of statistical and mathematical modeling techniques to research and understand customer behavior
• Design and analyze A/B experiments to evaluate the impact of changes we make to the product
• Work with engineers to log new, useful data sources as we build new product features
• Build, forecast, and report on metrics that drive strategy and facilitate decision making for key business initiatives
• Write code to effectively process, cleanse, and combine data sources in unique and useful ways, often resulting in curated ETL datasets that are easily used by the broader team
• Build and share data visualizations and self-serve dashboards for your product team
• Effectively communicate your work with team leads and cross-functional stakeholders on a regular basis

You have:

• A bachelor degree in statistics, data science, or similar STEM field with 4+ years of experience in a relevant role OR
• A graduate degree in statistics, data science, or similar STEM field with 2+ years of experience in a relevant role
• Advanced proficiency with SQL and data visualization tools (e.g. Tableau, Looker, etc)
• Experience with scripting and data analysis programming languages, preferably Python
• Experience with cohort and funnel analyses, a deep understanding statistical concepts such as selection bias, probability distributions, and conditional probabilities
• Experience with state of the art machine learning techniques such as regression, classification, recommendation system, and causal inference
• Experience with ElasticSearch
• Experience in a high-growth tech environment
• An appreciation for the connection between your work and the experience it delivers to customers
• Intellectual curiosity and a passion for what Cash App is building

Technologies we use and teach:

• SQL (MySQL, Snowflake, BigQuery, etc.)
• Python (Pandas, Numpy)
• Tableau, Airflow, Looker

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Benefits include the following:

• Healthcare coverage
• Retirement Plans including company match
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
• Paid parental and caregiving leave
• Paid time off
• Learning and Development resources
• Paid Life insurance, AD&D. and disability benefits
• Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources

This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace.

Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.

Learn more about our efforts to promote inclusion and ersity at block.xyz/inclusion

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

Title: Senior Software Engineer – Testing and Infrastructure (Tock)

Location: Chicago, IL

The Tock engineering team is looking for a Senior Software Engineer – Testing and Infrastructure to help us build the next generation of restaurant bookings based on the proven system we’ve deployed everywhere from local e bars to Alinea. We believe testing is a first-class concern, and aim to provide simple, intuitive systems and tools that engineers and QA analysts can use to continuously release our product with confidence.

This is an opportunity for you to work with world-class engineers on challenging problems while having a big impact on the hospitality industry. As a member of a small and growing team, you’ll help define the next stage of our growth.

You will report to an Engineering Manager and will be either full-time remote or located in Chicago, IL.

You’ll Get To

• Shape the future of our automated testing strategy
• Partner with our platform and SRE teams to grow the platform on which our tests run
• Build a stable, repeatable environment where tests will run during development and deployment
• Evolve our existing suite of tools for full-stack UI functional testing
• Collaborate with partners throughout engineering to build new tools to address pain points or capability gaps
• Integrate testing more tightly into the development and deployment workflow
• Shape the evolution of a large and complex system

Who We’re Looking For

• 5+ years of experience building developer productivity tools focused on testing and test automation
• Deep familiarity with the testing domain, and a strong grasp of testing fundamentals
• Fluency with one or more general purpose programming languages, including but not limited to: Java, JavaScript, Typescript, Python, or C/C++
• Experience with coaching and mentoring engineers, and a desire to help level up those around you
• Working knowledge of SQL
• An understanding of all parts of a modern web-based application stack including frontend, backend, and basic networking
• BA/BS or greater in computer science or a related field

Benefits & Perks

• A choice between medical plans with 100% covered premiums
• Flexible paid time off
• 401k with employer match
• Paid parental leave
• Fertility and adoption benefits
• Education reimbursement
• Pretax commuter benefits
• Employee Assistance Program
• Charitable donation match
• 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $88,000 – $190,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Tock employees are eligible to receive equity in the company as part of their total compensation.

Tock’s Growth

• Awarded Fast Company’s “Most Innovative Companies” in 2021
• Awarded Built In’s “Best Places to Work” in 2020, 2021, 2022, and 2023
• Awarded America’s Hottest Brands of 2020 by AdAge
• Won Chicago Tribune’s “Game Changer” Award for industry innovation
• Reached a global customer base of 30 countries operating in 200+ cities
• Processed over $1 billion in prepaid reservations
• Named one of 2019’s 50 Startups to Watch
• Featured in: New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, Skift Table, Chicago Tribune, Crain’s Chicago Business, New York Post, and more

About Tock

Tock is the all-in-one system for reservations, takeout, delivery, and events. We are changing the way restaurants, wineries, and culinary event organizers run their business and how guests explore, discover, and book at these places all around the globe.

About Squarespace

Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our products allow anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management through Tock. Squarespace democratizes access to outstanding design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal (coming soon!) and coworking spaces in the UK, Netherlands, and Australia. For more information, visit www.squarespace.com.

Our Commitment

Not only do we embrace and celebrate the ersity of our customer base, but we also strive for the same in our employees. At Tock, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

Title: Senior Infrastructure Engineer (Remote)

Location: United States

Who we are

Path is a healthtech company dedicated to making mental health care work for everyone. Path takes a patient-first approach, where treatment is more accessible, personalized, and effective. With Path, it’s easy to find a high-quality therapist or psychiatrist who accepts insurance and is actively accepting new patients.

What we’re solving

Over 65 million Americans have a treatable mental health issue that’s 1 in 5 people. Today it’s difficult to find a provider, and for those with complicated conditions, it’s nearly impossible to find coordinated care. We’re here to fix this.

Our Mission

Path’s mission is to make mental healthcare work for everyone.

The Role

As a member of Path’s Foundation Engineering team, you will play a key role in developing the architecture that will shape how engineering teams at Path develop and deploy our systems in a fast and scalable way. You’ll work to understand the product roadmap and incorporate it into building and realizing an architectural vision for Path’s infrastructure, as well as the systems and processes that engineering teams will use to manage their software.

In this role, you will:

• Support key business initiatives by building core systems that will power multiple product experiences
• Design, build and operationalize reliable end-to-end infrastructure and help integrate it into Path engineering teams
• Mentor and grow the members of your team
• Take on broad technical ownership of systems across our product and internal tools

Here’s what we’re looking for:

• 4+ years of Platform or Infrastructure engineering experience
• Ability to work on backend systems code, as well as manage cloud infrastructure
• Experience with both technical and process-driven solutions
• A problem-finder mindset
• Comfort and skill with working in a highly autonomous, collaborative environment
• A strong focus on measurable outcomes
• Holding yours and others’ work accountable to a high quality bar
• [bonus] Experience working with AWS

#LI-MA1

Our Team

The people of Path are what truly define our mission and determine our impact on the world. We believe in building not only a team, but a erse community that thrives by helping each other succeed and grow and inspiring each other by taking on big challenges.

For employees, Path is a 100% remote healthtech company and we’re HIRING! We’re excited to bring people onto the team who are committed to raising the bar on mental health care.

As Part Of Our Team, Full-Time Employees Receive

• The ability to work from any location within the US
• Competitive pay and benefits that do not change based on location
• 2 company-wide shutdown weeks each year to focus on self-care
• Paid parental leave to support you and your family
• Medical, dental, and vision insurance through our employer plan
• Access to our 401K
• Access to an Employer Assistance Plan (EAP) through our insurance plan
• The equipment you need to ensure your home office sets you up for success

Title: Senior Platform Engineer

Location: Anywhere (remote)

WHO ARE WE?

Launch Potato is a digital media company with a portfolio of brands and technologies. As The Discovery and Conversion Company, Launch Potato’s mission is to be the most innovative, tech-enabled media company connecting consumers to the world’s leading brands.

The company is headquartered in vibrant downtown Delray Beach, Florida, with a unique international team across more than a dozen countries. Launch Potato’s success comes from a erse, energetic culture and high-performing, entrepreneurial team.

YOUR ROLE

Looking to take on a new challenge that will allow you to ideate solutions, have a say in how we enhance our cloud environment, and make a direct impact on company growth? Look no further!

You’ll contribute to the overall design and implementation of Launch Potato’s cloud infrastructure. As an early DevOps team member, you will help shape the DevOps culture at Launch Potato as we fully embrace GitOps. An understanding of security and reliability best practices is essential!

SUCCESS LOOKS LIKE

• Monitor existing infrastructure and recommend improvements based upon security, cost, and best practices
• Define and execute infrastructure migration plans
• Setup and maintain VPC remote access
• Monitor and optimize AWS usage
• Convert manually constructed infrastructure to a well documented IaaS
• Communicate DevOps and security best practices to co-workers

IN THE FIRST 90 DAYS

• New processes and tooling will be identified and implemented
• Effective monitoring and playbooks will be created and implemented for new VPC services
• All engineering team members will be shifted to lower privileged IAM policies and MFA will be required
• Tailscale training will be rolled out to all technical teams

IN THE FIRST 6 MONTHS

• Completion of AWS resource evaluation to better understand spend
• All CircleCI workflows now use AWS OIDC with IaC defined IAM
• All Services assume roles and/or leverage Secrets Manager for credentials
• CircleCI no longer accesses public IPs

IN THE FIRST YEAR

• All services use private IPs in the new VPCs

WHAT YOU NEED TO SUCCEED

• Prior experience being the sole DevOps resource or SME for a company
• Strong working knowledge of AWS
• Experience supporting Linux, Docker, and Orchestration technologies
• Experience working with IaC and monitoring tooling; Ansible, Terraform, New Relic, Sentry
• Proficiency with Python, Go, Bash, or similar scripting language
• Willingness to adapt to a fast paced work environment
• Strong communication skills and ability to collaborate cross functionally
• Setting up tools and required infrastructure
• Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
• Encouraging and building automated processes wherever possible

Want to make your impact in a profitable, high-growth company? Apply now!

From Day One, we’ve been committed to having a erse, inclusive team and culture. We are proud to be an Equal Employment Opportunity company. We value ersity, equity, and inclusion.

We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an inidual with a disability, or other applicable legally protected characteristics.