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Technical Writer

US – Remote

Full time

32488-JOB

Position Summary

The primary function of this position is to write user and service documentation for our sequencing solutions portfolio. As a Technical Writer, you are a highly productive writer and a quick learner. You have an eye for detail and consistency, and exhibit unfailing attention to quality construction. Your strong technical skills and aptitude for organizing complex information enable you to pick up and apply new technologies, science, and standards rapidly and well.

Responsibilities

• Plan, write, and edit technical documentation for a variety of scientific audiences including researchers, bioinformaticians, clinicians, physicians, patients, and internal field staff.
• Collect data by interviewing specialists, researching written material, attending training and demonstrations, using products, and observing users.
• Work efficiently and accurately in modern XML-based content development systems, adhering to best practices and departmental standards for terminology, content management, and reuse.
• Take photographs to illustrate the documentation and work with an illustrator to convert them to technical drawings.
• Release finished documentation and maintain organized records of all materials, drafts, and previous versions.
• Demonstrate strong domain expertise in modern standards for technical writing, online help, content technology, and user experience.
• Quickly learn and apply new tools, processes, and standards.
• Be adaptable and forward thinking in the face of technological and organizational change.
• Partner and engage with stakeholders across teams and regions, working collaboratively to achieve a quality product.

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to inidual responsibilities may occur due to business needs.

Requirements

• Bachelor’s degree is highly preferred.
• 3+ years of experience as a technical writer in a similar or related industry biotech, healthcare, software, hardware.
• Experience writing product user documentation.
• Understanding of the principles and practices of tech writing, content management, and reuse is preferred.
• Experience with MadCap Flare, XML/DITA, or similar authoring systems is preferred.
• Strong organizational and time management skills.
• Proficient in English, attentive to industry standards, and equipped with excellent grammatical and editorial skills.
• Ability to thrive in a very fast-paced environment, and adapt easily to changing project requirements and schedules.
• Ability to independently manage multiple projects from concept to publication under tight deadlines and changing conditions, while also functioning as a collaborative team member.

Concerns regarding COVID-19 continue as positive cases are experienced in the communities in which we operate. Please be aware that, as a condition of employment, Illumina may require proof of COVID vaccination in accordance with local statutory requirements (subject to limited exceptions) beginning November 1, 2021.

At Illumina, we strive to foster a erse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to ersity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.

Support Engineer – Live Events, Technical Operations Support

Job ID: 2089729 | Amazon.com Services LLC

Are you interested in shaping the future of live sports broadcasting? Do you want to define the next generation of how Amazon customers are watching live sports and develop world class support?

If so, you might be the right person for the Support Engineer (SE) role on the Prime Video Live Events team, supporting new sports leagues and other live broadcast events to Prime Video customers around the world.

Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies – all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business – available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do.

Key job responsibilities

*Monitoring service health dashboard and respond to system anomalies for mitigation utilizing * Incident Management Facilitation and Response to help drive service degradations and outages to full recovery * Track, investigate, and resolve support contacts with varying levels of complexity and customer impact * Work with peers and other teams on high-severity, active support issues, prioritizing mitigation while investigating root-cause fixes * Act as an escalation point for the most complex and in-depth issues that potentially span multiple organizations while working independently * Communicate directly with internal organizations to complete root cause analyses, issue investigation, workarounds and defect resolution * Develop and implement the most complex repro cases to identify potential software defects, misconfigurations or issues in customer environments * Use use sound judgement to manage and prioritize issues based on multiple factors including customer impact * Act as a role model to other support engineers, leading discussions, proactively solving issues and identifying and removing blockers for the entire team * Develop and document processes and training material to for standardization and knowledge sharing * Own a small program to scope in support opportunities into TOS * Ability to script to enable standardization and automation of manual tasks

BASIC QUALIFICATIONS

· Bachelor Degree in Computer Science or related field.

· 2+ years overall technical support experience, ticket creation, and escalation · Proven ability to troubleshoot and identify the root cause of issues · Experience developing and executing scripts for automation · Clear and concise written communication skills, and experience writing process and training documentation and technical papers

PREFERRED QUALIFICATIONS

. Experience in a technical customer support role

· 3+ years of technical operations experience, including support and incident management, operations monitoring, process improvements, and metrics reporting · Experience writing and executing standard operating procedures and runbooks · Experience working in live sports or other streaming media services · Knowledge of streaming video technologies · Foundational knowledge of AWS technologies and networking concepts · Experience as a Program or Project Manager

Amazon is committed to a erse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For iniduals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.

Job details

US, Virtual

Prime Video

Systems, Quality, & Security Engineering

Title: Security Engineer

Location: Remote – United States

About the opportunity

Contentful strives to build a secure and safe service and commits considerable effort and resources on security. Our IT Security team supports corporate-wide information security management programs and collaborates closely with internal teams. We believe that IT Security must be anchored by DevOps principles with strong repeatable processes.

We are looking for a committed and driven Security Engineer with experience integrating and automating disparate systems into a cohesive and comprehensive workflow. As a Security Engineer, you will be hands on designing, implementing, and maintaining vendor purchased and custom built solutions to meet security requirements. While building to achieve requirements, you will think broadly and plan for scale. You will author comprehensive security documentation and help to educate and train users in how to act with security in mind.

You will be expected to work independently, work as a part of a team, and partner with stakeholders throughout the organization to ensure comprehensive risk mitigation while reducing impact to end users throughout the organization.

What to expect?

• Use Python and development best practices to build custom utilities, frameworks, and automation tools to support a DevOps centric approach to Security processes and technology.
• Use Terraform to create and maintain AWS resources in a repeatable durable way
• Work with multiple stakeholders to define comprehensive functional, reporting, and compliance requirements for security tools and solutions.
• Evaluate vendor security tools and solutions to provide purchase recommendations that meet current and emerging requirements.
• Design, implement, and maintain security tools and solutions.
• Create, maintain, and conduct regular security awareness exercises and training.
• Conduct root cause analysis (RCA) exercises to diagnose and address fundamental issues.
• Work with business stakeholders to perform architecture reviews and threat modeling exercises to derive security requirements and safeguards.
• Document tooling, processes, and procedures to capture best practices and inform other team members.

What you need to be successful?

• 3+ years of security engineering experience; 1+ DevOps experience (inclusive.)
• Passion designing and performing hands-on implementation work.
• Capable of working independently but possesses a collaborative mindset.
• Ability to work in a fast-paced environment, often juggling multiple projects.
• Proficiency in technology and security concepts (e.g., EDR, cryptography, identity and access management, networking, cloud architectures, containers, CI/CD systems, etc.)
• Strong hands-on experience with Windows, Mac, Linux.
• Familiar with concepts and services of AWS.
• Experience using Python to solve complex security problems
• Ability to write unit testing using Pytest or similar libraries
• Practical experiencing integrating multiple systems through APIs and parsing, normalizing, and integrating complex datasets between integrated systems.
• Experience using Terraform or other Infrastructure-as-Code tools to maintain integrity in cloud environments.
• Experience using Github and Github Actions to store code and perform CI/CD functionality.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital product
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive health/dental/vision care package covering 100% of monthly premiums for employees
• We value Work-Life balance and You Time! A generous combination of a flexible time off policy, volunteer time off and paid holidays
• 16 weeks of paid parental leave (after 6 months of employment)
• Use your personal education budget to improve your skills and grow in your career.
• Enjoy a full range of virtual events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
• Share and navigate the excitement of a new workplace with your CFF (Contentful First Friend)
• Commuter benefits and monthly bill stipend
• Plus, Contentful socks! And other amazing swag as part of company events. Oh yeah!

#LI-JE1

Who are we?

Contentful is the leading content platform that powers digital experiences for over 30% of the Fortune 500 companies and thousands of global brands. Our platform unifies content in a single hub, structures it for use in any digital channel and integrates seamlessly with hundreds of tools through open APIs. It lets developers and content creators work in parallel, increasing team efficiency and happiness. Companies such as Shopify, Staples, Atlassian, Electronic Arts, Chanel, Roche, Vodafone use Contentful to build their mobile and web products, voice-controlled apps and more.

We’re growing rapidly and we have secured over $330 million in funding from top-tier partners such as Tiger Global, Sapphire Ventures, Salesforce Ventures, General Catalyst and Benchmark.

More than 750 people from 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, San Francisco, Denver and distributed around the world.

Everyone is welcome here!

Everyone is welcome here is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our erse backgrounds and experiences and are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

Senior Scientist – Manufacturing Intelligence

United States – Remote

Belgium – Puurs

Global Remote

Canada – Remote

time type: Full time

job requisition id: 4854948

Senior Scientist: Process Modeling and Machine Learning

The Manufacturing Intelligence (MI) team within Pfizer’s Global Technology & Engineering (GT&E) is responsible for driving the development and implementation of advanced analytics including AI/ML, soft sensor, advanced process control, and process condition monitoring solutions in support of manufacturing and future capabilities in Pfizer Global Supply (PGS).

As a member of MI, this role will have the opportunity to develop and implement advanced analytics, real-time soft sensors, machine learning, advanced process control and IIoT solutions/capabilities in manufacturing settings to achieve actionable insights and enable continued improvement for pharmaceutical manufacturing and quality operations.

Responsibilities

• Technical contribution to high-impact projects that require data analytics, advanced modeling, and optimization expertise.
• Identify high value opportunities for applying Advanced Analytics, Advanced Process Control (APC), Artificial Intelligence (AI), Machine Learning (ML) and Industrial Internet of Things (IIoT), and develop and deploy innovative fit-for-purpose solutions in manufacturing environment
• Drive development of mathematical and machine learning models and support GMP implementation of such analytics solutions
• Apply engineering principles, modeling tools, and experimental skills using data-rich lab/pilot/manufacturing equipment to improve process understanding and facilitate real-time process monitoring and control
• Collaborate with cross-functional teams and key stakeholders, effectively communicate progress to management, and drive project progress in a timely manner.

Both remote and onsite arrangements are available.

Basic Qualifications

• A PhD degree in relevant engineering major, mathematics, or computer science is preferred.
• Expert-level knowledge in Python is a must. Experience in any of the following languages is a plus: R, Matlab, JavaScript.
• Ability to perform data engineering on real world big-data ranging from structured time-series datasets with thousands of features, to unstructured image, text, audio and video data.
• Track record in applying data science and machine learning methodologies to real-world data to generate insight and support decision making.
• Ability to work collaboratively in erse cross-functional teams on innovative solutions and tools with an open attitude towards fast learning
• Independent, self-motivated personality with excellent oral and written communication skills

Preferred Qualifications

• Expertise in first principles (thermodynamics, reaction modeling, heat transfer, mass transfer principles), hybrid modeling. Ability to develop practical process models for real-time applications is a strong plus.
• Experience in cloud-based code development and deployment environments such as AWS SageMaker or Tibco.
• Familiarity with cloud computing based data-warehouses such as Snowflake or Redshift, and relational SQL databases.
• Hands on experience in deep learning and LVM for real-time monitoring and anomaly detection of time-series data and automated root cause analysis.
• Experience in data visualization and real-time GUIs using Streamlit, Plotly, Spotfire, etc.
• Familiarity with feedback control algorithms, real-time communication protocols, industrial process historians, and industrial automation platforms such as DeltaV and ASPEN.
• Familiarity with Pharmaceutical Industry and manufacturing unit operations.

Work Location Assignment: Flexible

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

Engineering

#LI-Remote #LI-PFE

Title: FSP-Principal Programmer

Location: US

Position is home-based in North America (U.S. & Canada).

How you will contribute:

• Acting as a lead programmer on several different projects while being accountable for the quality, traceability, reproducibility and timeliness of statistical programming deliverables
• Be an expert solution provider, guide & mentor statistical programmers to develop and manage high performing teams
• Performing data manipulation, analysis and reporting of clinical trial data, both safety and efficacy (ISS/ISE), utilizing SAS programming
• Generating, validating, reviewing SDTM and ADaM datasets/analysis files, and tables, listings, and figures ( TLFs)
• Production and QC / validation programming
• Generating complex ad-hoc reports utilizing raw data
• Applying strong understanding/experience of Efficacy analysis
• Generating, validating, reviewing submission packages
• Communicating with and/or responding to internal cross-functional teams and client for project specifications, status, issues or inquiries
• Willingness to go the extra distance to get results, meet deadlines, etc.
• Being adaptable and flexible when priorities change

What you offer:

• Bachelor’s degree in one of the following fields Statistics, Computer Science, Mathematics, etc.
• At least 10 years of SAS programming working with clinical trial data in the Pharmaceutical & Biotech industry with a bachelor’s degree or equivalent. At least 8 years of related experience with a master’s degree or above.
• Consistent experience as a lead statistical programmer on several concurrent projects
• Strong SAS data manipulation, analysis and reporting skills.
• Solid experience implementing the latest CDISC SDTM / ADaM standards.
• Strong QC / validation skills.
• Good ad-hoc reporting skills.
• Proficiency in Efficacy analysis.
• Familiarity with drug development life cycle and experience with the manipulation, analysis and reporting of clinical trials’ data.
• Submissions experience utilizing define.xml and other submission documents.
• Experience supporting GI, Rare diseases, Hematology studies is a plus.
• Excellent analytical & troubleshooting skills.
• Ability to provide quality output and deliverables, in adherence with challenging timelines.
• Ability to work effectively and successfully in a globally dispersed team environment with cross-cultural partners.

Why Cytel?

• Our collaborative working environment encourages innovation and rewards results, and we are proud to have one of the lowest turnover rates in the industry.
• In addition to a competitive compensation, we offer an excellent benefit’s package, annual bonus incentive, promote work-life balance, and the opportunity to grow with us!
• Work with respected experts and thought leaders in the fields of biostatistics and statistical programming

Technical SEO Analyst (Remote)

Location: Remote

Minimum Qualifications

• 2 years of experience in a Technical SEO Analyst role or equivalent
• Fluent with Google Search Console and Google Analytics
• Fluent with Excel and working with large datasets
• Proficient with using technical SEO crawling tools such as Screaming Frog, Botify, and/or DeepCrawl
• Proficient understanding of search crawl behaviors, budgets, and search indexing.
• Knowledge of and ability to perform basic statistical analysis (variance, average, etc.)
• Knowledge of basic programming and scripting languages

Preferred Qualifications

• 3 years of experience in a Technical SEO Analyst role, or equivalent
• Bachelor’s degree in computer science, marketing, business or relevant field
• Basic knowledge of Python and R
• Experience with building regression models and methodology

Job Summary

The Technical SEO Analyst is a hybrid role that prioritizes a data-driven approach to optimizing the business product’s organic presence and engagement. In this role, you’ll analyze technical SEO issues, prioritize insights, work closely with Data Science and Analytics, and communicate the strategic direction to business stakeholders.

Responsibilities

• Perform site crawls using tools such as Screaming Frog
• Identify and analyze technical SEO issues and work with product and engineering to find solutions
• Work with the development team to ensure SEO best practices are properly implemented on code for newly developed pages and features
• Pull log and crawl reports and interpret data for meaningful analysis
• Work in tandem with the Data Science team to identify SEO strategies that will drive the best business outcomes
• Use a variety of tools to monitor our SEO technical hygiene
• Identify gaps with structured data and work with product teams to implement
• Complete technical SEO audits and competitive analysis

Who We Are

Dictionary.com is committed to eliminating anxiety with the English language through simple, expertly crafted definitions, the perfect synonyms, and rich narratives about the intersection of words and culture. We are the leading digital source for everything related to words and their meanings, with 70 million monthly users and 100 million app installs. We believe words are core to the human experience, and as such, we’ve made it our mission to deliver the best dictionary and thesaurus imaginable to the largest audience possible.

The Dictionary.com team exudes energy and a passion for words and language and is driven to invest in the people and products that will propel Dictionary.com forward another 20+ years.

Disclaimer

This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodations to qualified iniduals with disabilities in accordance with state and federal law.

Colorado Candidates Only. Pursuant to the disclosure requirements of C.R.S. 8-5-101, et seq., the minimum salary for this position for candidates in Colorado is approximately fifty-five thousand dollars. The position may also be eligible for an annual bonus and other employment-related benefits. The information regarding compensation and other benefits included in this paragraph is only an estimate and is subject to revision from time to time as the Company, in its sole and exclusive discretion, deems appropriate. The Company may determine during its review of the proposed minimum compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. The Company is a proud equal opportunity employer and committed to providing an inclusive environment based on mutual respect for all candidates and team members.

Title: Senior Cloud Security Engineer, Azure

Location: Remote, US

The Basics:

The Senior Cloud Security Engineer will collaborate with multiple engineering and security teams to ensure the highest security standards are developed, applied, and maintained for all Tanium products and services deployed in the cloud. To achieve this goal, the Senior Cloud Security Engineer will review and collaborate on secure designs, contribute changes to our infrastructure-as-code by implementing security controls as necessary, develop and cultivate threat models and countermeasures or compensating controls, and help with designing and building new tools to improve our security posture. As such, Senior Cloud Security Engineers are expected to stay abreast with emerging cloud technologies and their Azure Cloud implementations, as well as their impact on the security landscape.

We are looking for iniduals with a passion for security, technology, and innovation. Iniduals should be champions of security who are eager to work on a collaborative team to drive change, create security tools and services, and to solve problems.

What you’ll do:

• Develop, document, and maintain security and compliance architecture standards for cloud
• Ensure implementation of security and compliance requirements are met and maintained
• Implement, review, and maintain strong access controls and identity roles within Azure IAM
• Provide technical expertise on trends and emerging changes to Azure cloud security landscape
• Develop Infrastructure as Code for Azure that enforces security best practices and compliance
• Implementing and securing cloud native infrastructures such as Kubernetes
• Implement continuous monitoring of Azure resources
• Develop and execute strategies to increase cloud security knowledge throughout the enterprise
• Identify opportunities for improvement of the security of our cloud infrastructure and services
• Implement proof-of-concept security tool kits to monitor and protect cloud infrastructure and services
• Collaborate with the Detection and Response team to operationalize newly developed security capabilities

We’re looking for someone with:

• Education
  • Bachelor’s Degree in Computer Science, IT or other relevant degree or equivalent work experience
• Experience
  • 5+ years of experience working in security focused roles (7+ preferred)
  • 3+ years of Azure experience (5+ preferred)
  • Expert knowledge of Azure architecture, security, and services
  • Experience leading design and security reviews of cloud-based systems
  • Experience with modern software development and automation tools like Git and Jenkins
  • Experience with infrastructure as code technologies (Terraform, Pulumi etc.)
  • Experience in at least one modern programming language (e.g., Python, Go, JS, C#, etc.)
  • Experience with implementation of multi-tenant cloud environments
  • Experience in serverless compute such as Azure Functions, setting up multitenant AKS etc.
  • Experience creating and maintaining threat models
  • Strong understanding of networking basics, including TCP/IP and layer 7 protocols
  • Solid understanding of modern attacker tactics, techniques, and procedures
  • Knowledge on Azure security detection and response is desirable

About Tanium

Tanium is the platform that the most demanding and complex organizations trust to gain visibility and control across all endpoints in on-premises, cloud and hybrid environments. Tanium addresses today’s increasing IT challenges with high fidelity endpoint data giving IT operations, security and risk teams confidence to quickly manage, secure and protect their networks at scale. Nearly half of the Fortune 100, top retailers and financial institutions, and multiple branches of the U.S. Armed Forces trust Tanium to help see and control every endpoint, everywhere. That’s the power of certainty. Tanium has been named to the Forbes Cloud 100 list of Top 100 Private Companies in Cloud Computing for six consecutive years and ranks on FORTUNE’s list of the Best Large Workplaces in Technology 2021. Visit and follow us on LinkedIn and Twitter.

On a mission. Together.

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and ersity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.

We are an organization with stakeholders around the world and it’s imperative that the ersity of our customers and communities is reflected internally in our team members. We strive to create a erse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.

Vaccine Mandate

At Tanium, the health and safety of our employees and the community are our top priority. In our effort to control the spread of Covid-19, Tanium requires that all newly hired employees be fully vaccinated for Covid-19 as of their start date, to the extent allowed by applicable law. If you are unable to get the Covid-19 vaccine due to a medical condition, disability, or sincerely held religious belief, Tanium will engage in the interactive process and consider requests for an accommodation.

Taking care of our team members

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.

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Title: Salesforce Engineer

Location: Remote, Anywhere

About Platform.sh

Platform.sh is a remote-first global workforce that began in France. Our founders are committed to a better way, and that common thread continues today in each of our staff. We’re inspired by a future where digital infrastructure is at once everywhere and invisible. Where innovation and collaboration can easily flow, without technical barriers.

We’re a collective of erse backgrounds seated together, testing, innovating, challenging each other, and reflecting on new ways to improve digital experiences. We’re here to help our customers thrive.

Bring your experience to our team and help us build a better way.

Position Summary

Platform.sh is searching for a Salesforce Engineer to lead the development for our Internal Systems initiative. This role will partner with Finance, Sales & Marketing, Data, Product, and Support teams to help define best practices and processes that deliver excellent experiences internally and for our customers.

What you can expect to do on a daily basis

• Lead, develop, test and deploy technical system implementations and modifications to support business needs
• Experience working with CRMs, CPQ, data and reporting solutions to provide an integrated experience
• Collaborate with cross-functional business partners and teams to build, design, and maintain existing business systems including Salesforce
• Lead, develop, test and deploy technical system implementations and modifications to support business needs
• Identify, architect, and build features and best practices to ensure maximum value of the Salesforce platform
• Integrate our internal systems for improved interoperability and reporting
• Work on third-party integrations with SaaS solutions and/or using APIs
• Provide admin support and quick turnaround on fixes
• Troubleshoot application issues and manage solutions to resolution
• Coordinate system upgrades, maintenance, and implementations
• Work closely with engineering teams to ensure data and process reliability

What you bring

• You’re a team player and an exceptional communicator. You have a passion for scaling processes and implementing enterprise systems. Most of all, you love building a culture of quality and stability through collaboration and partnerships with business stakeholders
• 4 years of previous hands-on software development experience in business systems with emphasis on Salesforce development and Salesforce Apex
• Past experience with subscription management, preferably for a SaaS company
• Advanced written and verbal English communication skills

Nice to have

• Bachelor’s degree in Computer Science or related field preferred, or equivalent experience
• Past experience with CPQ implementations
• Comfortable working with new systems and learning new frameworks
• Professional experience and knowledge of CI workflows
• Experience in extracting, manipulating, and analyzing data using SQL and BI reporting tools
• Hands-on experience with languages like HTML, JavaScript, PHP, Go, and technologies like SOAP, REST, etc
• Good understanding of cloud infrastructure and system architecture design standards for robustness and resiliency

What we bring as a team

• We value our ability to work independently, but we’re always supportive of each other and work together to find solutions to joint issues
• We aim to always provide a welcoming atmosphere where you’re free to take risks and learn from any missteps
• We support continuous learning. Your colleagues will be experienced software engineers, some are already polyglot developers, some are working towards that, and all are ready to share their knowledge

Company perks and benefits

• Wellness stipend of $300 a year
• Professional development budget of $800
• Tandem a pool of linguists from around the world willing to help each other work on learning new languages
• $3,000 office budget at hire (computer is mandatory but spend the rest on things that help you work, from headphones to a wifi extender) and a welcome kit of branded swag
• A yearly global gift exchange – get paired up with someone 3,000 miles or kilometers away and share a part of your home
• We’re voted as A Best Place to Work. 96% of employees think Platform.sh is a great place to work
• Company-wide DE&I initiative that you can be a part of
• Yearly, international, company-wide meetups (when we’re not experiencing a pandemic)
• Fair PTO based on your country’s standards
• Inclusive parental leave (timeline is country-dependent)
• Remote working/flexibility
• Healthcare, dental, and vision (US, CA, UK, DE, and FR staff only)
• Matched contributions to 401K/RRSP (US and Canada staff only)
• Company shares (discretionary)

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Title: Research Scientist

Location: United States – Remote

At ASAPP, we are on a mission to build transformative machine learning-powered products that push the boundaries of artificial intelligence and customer experience. We focus on solving complex, data-rich problems the kind where there are huge systemic inefficiencies and where a real solution will have a significant economic impact. Our CX performance platform uses machine learning across both voice and digital engagement channels to augment and automate human work, radically increasing productivity and improving the efficiency and effectiveness of customer experience teams.

Researchers at ASAPP work to fundamentally advance the science of NLP and ML toward our goal of deploying domain specific real-world AI solutions, and to apply those advances to our products. They leverage the massive amounts of data generated by our products, and our ability to deploy AI features into real-world use to ask and address fundamental research questions in novel ways.

We are expanding our research team, and are looking for candidates with PhDs or equivalent experience, a strong record of peer-reviewed publications, and the ability to independently develop and drive original research programs. If you thrive in an environment of deep thinking, impactful research, and startup-paced execution, ASAPP is the ideal place for you.

We encourage applicants from all locations in the US to apply. This role is remote or hybrid flexible, as we have offices in New York City, Northern California, and Bozeman.

What you’ll do

• Identify potential applications of ML relevant to ASAPP, advocate for and formulate research programs for those areas, and provide guidance & drive for selected research program(s).
• Socialize research findings within ASAPP, advocate for applications of findings, and guide productization.
• Document, patent and/or publish significant experimental findings.
• Mentor and train junior researchers at ASAPP, improving their ability to independently do research, and communicate their findings.

What you’ll need

• PhD in Computer Science in ML or NLP; or equivalent experience
• A strong record of peer reviewed publications
• The scientific curiosity and grit required to solve hard research problem
• Strong communications and interpersonal skills
• Ability to work with a erse team in a fast-paced environment

What we’d like to see

• Ability to present to / directly communicate with our enterprise customers about our research programs, and the AI basis of our product
• Ability to maintain a fun, casual, professional, and productive team atmosphere
• The ability to communicate in a courteous, tactful, and concise manner
• Enthusiasm and the ability to thrive in an atmosphere of constant change

Benefits

• Competitive compensation with stock options
• Comprehensive medical, vision, and dental insurance
• 401k matching
• Fitness and wellness stipend
• Mobile phone reimbursement
• Mental well-being benefits
• Professional learning and development stipend
• Parental leave, including adoptive and foster parents
• 3 weeks paid time off (increases with tenure) and unlimited sick leave

Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

If you are a Colorado applicant:

– The estimated pay range for this role, based in Colorado, is $150,000 – 195,000.

– For Sales positions: this role is eligible to earn commissions and eligible to participate in ASAPP’s equity plan.

– For Non-Sales positions: this role is eligible to participate in ASAPP’s equity plan.

The actual salary may be different depending upon non-discriminatory factors such as qualifications, experience, and other factors permitted by law. The range listed is just one component of ASAPP’s total compensation package; other rewards may include short- and long-term incentives, including the benefits listed above.

Title: Principal Software Engineer

Location: United States

Summary:

As a Principal Engineer on the Pearson/MZD team you will be responsible for creating high quality applications that will reach organizations around the world. You will be a key team member helping to deliver a next generation global assessment platform. You will work with the engineers, UX designers and product owners to develop ground-breaking assessment experiences. The ideal candidate is self-sufficient and a strong team player who is curious and loves solving challenging problems.

Location: REMOTE – US

Responsibilities include but not limited to:

• Work with product and technology teams to innovate and evolve Pearson’s Assessment platform.
• Drive design and implementation decisions using principles and best practices. Make decisions that move the architecture forward; create best practices and patterns.
• Work collaboratively with other technology teams within Pearson leveraging solutions where appropriate.
• Mentor senior engineers and technical leads to make sound technical decisions and help build effective engineering practices. Build POCs where appropriate and turn POCs into production ready code.
• Participate in architecture, code, security and operational reviews.
• Drive a culture of technical excellence and continuous improvement. Identify and introduce new technologies and patterns that elevate the platform.
• Be the go-to expert for technical solutions for various development teams.

Qualifications

• Computer Science degree with (Masters or above preferred) with 7- 10 years in software industry.
• Significant experience in building platforms requiring, high-scale, high-availability, performance and resilience.
• Prior experience selecting purpose driven database technologies, driven by use-cases and hands on operational expertise.
• Prior experience building platforms for the education industry.
• Proven experience architecting for the cloud with consideration for security and cost-effectiveness, preferably hand-on with AWS.
• Ability to navigate through different layers of the architecture with proficiency, in order to troubleshoot and find the root cause for an issue.
• Demonstrated ability to deliver high quality SaaS products that serve millions of people.
• Proficient in designing modular architectures with good separation of concerns and data-modeling principles.
• Proficient in designing solutions that generate and leverage data to personalize the platform.

Schedule: FULL-TIME

Technical Writer

Full time

Key Role:

Write and edit technical documentation, user manuals, and sales and training literature. Apply specific functional, working, and general industry knowledge. Develop or contribute to solutions to a variety of problems of moderate scope and complexity. Work independently with some guidance and review or guide activities of more junior employees. This position is open to remote delivery anywhere within the U.S., to include the District of Columbia.

Basic Qualifications:

• Experience with disseminating sophisticated or technical concepts in written format
• Experience with Microsoft Office applications, including Word, Excel, and PowerPoint
• Knowledge of design software or page-layout software
• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
• Associate’s degree

Additional Qualifications:

• Experience with Security, including ATO and PIA documentation
• Experience with creating online help guides
• Ability to independently create content as requested and synthesize answers and explanations by reading updates entered by software engineers and project managers from a tracking or change management system
• Bachelor’s degree

Vetting:

Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.

Compensation:

The proposed salary range for this position in Colorado is 55,000 to 75,000. Final salary will be determined based on various factors.

At Booz Allen, we celebrate your contributions, provide you with opportunities and choice, and support your total well-being. Our comprehensive benefit offerings include healthcare, retirement plan, insurance programs, commuter program, employee assistance program, paid and unpaid leave programs, education assistance, and childcare benefits.

We’re an EOE that empowers our people—no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristic—to fearlessly drive change.

Location:  US Locations Only; 100% Remote

Overview:

Place Inc, a nation wide real estate company, is looking for a platform database administrator (Postgres) to join our team.We’re a company that uses the latest technologies to help real estate professionals offer value to their customers that’s above and beyond the rest!

Some recent info about our latest funding:

https://techcrunch.com/2021/11/17/place-a-profitable-real-estate-tech-startup-raises-100m-as-goldman-sachs-leads-its-first-round-of-funding/

The Culture:

Some key points about the culture of our team here:

🤖 We value automation. That means we don’t use hard deadlines. We take the extra time to do things right.

📅 We’re not big on meetings. That means we have great communication and patient self-driven attitudes.

🤓 We have a passion for open source. That means we’re curious self-learners who e deep into code repos.

❤️ We care about everything we do. That means we like to take ownership and have attention to detail.

🏂🏻 We value a daily work + life balance.

We’ve built a pretty special work environment for the engineering team that’s rare to find at other companies. If this culture and these values resonate with you, please apply!

We’re a remote first company, but you get bonus points if you live in Colorado.

The Role:

• Managing our Postgres RDS databases
• Running our database migrations
• Improving our database monitoring and alerting
• Automating our weekly database tasks
• Exploring CockroachDB for our future services
• Generating seed / dummy data for our review services databases

Experience:

• Strong experience with Postgres databases
• Strong shell scripting skills
• Linux administration
• Kubernetes basics is a plus

Bonus Qualifications:

• Certified Kubernetes Administrator
• AWS Certified Solutions Architect

Benefits:

• Health, dental, and vision insurance
• Voluntary life insurance
• Paid maternity/paternity leave
• Unlimited PTO
• Sick leave as needed
• 401(k) plan

More About The Company

https://www.linkedin.com/company/placeinc/

The Process:

We have very little bureaucracy here and we value people’s time. That means our application process is quick and to the point:

• Resume review
• 15 min. phone call with the Directory of Platform
• Short take home tech interview. No time limit.
• 15 min. interview review
• Meet the CTO

Salary Range: $100k to $150k

• Location: US Locations Only

Senior Graphics Engineer (Remote)

Remote, OR 

Engineering

Full-time

ABOUT US

Mountaintop is a new game studio creating multiplayer games for teams that crave a challenge. We’re an independent, remote-first studio primarily located in the US and Canada.

We’re creating the types of games that bring people together and keep them together for just one more round. The types of games that inspired us as kids. The games that become our hobbies, and sometimes our obsessions.

Games are a reflection of the teams that make them. So to make the best games, we’re building a studio that puts the team first one that’s collaborative, anti-crunch, erse, and inclusive.

We’d love for you to join us.

THE ROLE

We’re looking for a Senior Graphics Engineer who’s passionate about building extraordinary new experiences that inspire others. You’ll play a crucial role in bringing our first title to life.

YOU’LL BE RESPONSIBLE FOR

• Inventing and implementing rendering techniques that realize a stylized, non-photorealistic, immersive world
• Prototyping and productizing new graphics techniques for novel visual effects
• Optimizing rendering pipelines and approaches to deliver stellar performance
• Contributing to concept, direction, and gameplay for all Mountaintop projects
• Creating a team culture that prides itself on excellence, innovation, trust, and respect

ABOUT YOU

• A love for playing and making amazing games
• A passion for graphics and tools programming
• Professional-level knowledge of C / C++ and HLSL including compute shaders
• A minimum of 5 years professional programming experience
• Self-motivated and eager to contribute to many different areas of development
• Excellent verbal and written communication skills

PLUSES

• Experience working with Unreal Engine 4
• At least one shipped PC or console title
• Experience with cross-platform development
• Experience with GPU and CPU profiling tools
• Computer science, engineering, mathematics, or related degree

BENEFITS

• Medical, Dental, Vision, and Life insurance (100% of premiums paid)
• 401k plan
• Flexible Spending Account (FSA)
• Unlimited PTO
• 8 weeks of paid maternity/paternity leave
• Remote-work friendly

Technical Project Manager – Integrations

TECH / PRODUCT · REMOTE · FULLY REMOTE

The Giving Block makes it easy for nonprofits to accept cryptocurrency donations like bitcoin while also offering donors a more tax-efficient way to support their favorite causes. We are the market-leading provider and work with 1500+ nonprofits, including some of the largest like United Way Worldwide and American Cancer Society. We’ve raised over $100 million in crypto donations and continue raising millions of dollars worth of crypto every month.

Our goal is to make accepting cryptocurrency donations just as easy and common as any other type of donation. Join us in equipping millions of nonprofits around the world to accept cryptocurrency donations so they can unlock a new wave of funding. We’re bringing nonprofits to the forefront of technological innovation.

The Giving Block is part of Shift4 (NYSE: FOUR), the leader in commerce-enabling technology, powering billions of transactions annually for hundreds of thousands of businesses in virtually every industry.

Role Description

The Giving Block is growing quickly and has partnered with industry leaders in the nonprofit and cryptocurrency industry. One goal of our work is to bring crypto donations to traditional nonprofit and crypto products via API integration. For example, a cryptocurrency exchange or wallet that utilizes our API to create a donation marketplace within their platform, or a nonprofit fundraising platform that would like to offer cryptocurrency donations alongside traditional methods. Our partnerships team has been hard at work locking in these partnerships and now we need a technical integrations project manager to help manage the workload and implement our API with partners.

In this role you’ll work closely with the product, engineer and partnerships team. You’ll do everything from helping scope integration projects to implementation and ongoing optimization of the integrations. These integrations will primarily be with external partners, but there will also be the opportunity to work on integration projects internally to make our team more efficient by integrating new software.

Example Responsibilities:

• Manage an integrations pipeline in close partnership with our partnerships team
• Develop standard processes around partnership API integrations to streamline the process
• Scope partner integrations and create implementation plans
• Keep teams on track with establish timelines and hold teams accountable
• Standardize processes and create documentation and resources for our team internally as well as external partners to answer common questions

Requirements:

• Over 4 years working as a PM in the software development area
• Proven track record of managing and implementing complex technical integrations with third parties
• Familiarity with the Agile way of working and Scrum process
• You’ve worked in tech roles before embarking on the project manager path
• Good knowledge of REST APIs
• Able and experienced to handle multiple ongoing projects
• Experience creating partner and other integration-related documentation
• Proven ability to manage projects from ideation to implementation and beyond
• Experience working cross functionally
• Ability to work independently and learn quickly in a fast-paced startup environment
• Strong track record of effectively managing projects in distributed, fully remote teams
• Excellent written and verbal communication skills (English)

Preferred, but not quired:

• Experience working on integration projects in crypto, fintech, payments or nonprofit industry
• Experience using Jira or similar tools
• Experience using Hubspot or similar CRMs
• PMP, Agile certification

Benefits & Perks:

• Competitive compensation package with equity
• Three weeks paid vacation + 10 days company-wide holidays
• Fully remote work – flexible hours and location
• Company-issued laptop and work from home equipment
• Awesome in-person and virtual team-building events
• Professional growth and development opportunities
• Your dream job without the unnecessary bureaucracy!

We’re building the future of giving. Join us in creating positive change through innovative technology!

Data Scientist

Remote 

Data Science

Full-time

About Mystery

Mystery is on a mission to make people as happy as they can possibly be at work. To help us get there, we’re adding even more of the brightest minds to our team; could that be you?

Every year, companies spend billions trying to boost morale and improve retention—and with an increasingly remote workforce, that’s only getting harder. Combining highly curated, incredibly memorable team experiences with a world-class employee engagement platform, Mystery solves this problem for hundreds of the world’s top companies (Amazon, Apple, Stripe, Google, KPMG, and Uber to name a few).

We’ve just raised an $18.5M Series A from Greylock with participation from Zoom Ventures, Moving Capital, Endeavor, Gaingels, and others. This funding means we can continue to grow our team as we scale our product, all while still offering competitive pay and remote perks (more on that below).

Culture is at the heart of what we do—come join a dynamic and innovative team that’s bringing wonder to work!

This role will be one of the first Data Science hires at Mystery, reporting to the VP of Engineering. You’ll play a vital role in shaping our data and analytics strategy as we work towards our mission of helping make work a happier place!

About You

• Insatiably curious – your mind is brimming with questions and you find joy in learning the answers
• Motivated by customer problems – you have deep empathy for your internal and external stakeholders
• Master of your craft – you demonstrate pride, ownership and accountability for everything you do
• Action oriented – you have a bias towards action and like to communicate complex concepts in a clear, precise, and actionable manner

Your Responsibilities

• Partner closely with Product and Engineering to shape product strategy using rigorous scientific inputs
• Apply statistical and econometric models on large datasets to: i) measure results and outcomes, ii) identify causal impact and attribution, iii) predict future performance of users or products
• Design, implement and interpret innovative data science experiments to empower data-driven decisions and products at scale
• Drive the collection of new data and the refinement of existing data sources
• Create analyses that tell a story focused on insights, not just data

Desired Skills and Qualifications

• 2+ years of industry experience in Data Science
• A PhD or MS in a quantitative field (e.g., Economics, Statistics, Engineering, Natural Sciences, Operations Research)
• Expert knowledge of a scientific computing language (such as R or Python) and SQL
• Strong knowledge of statistics, experimentation, and causal inference
• Demonstrated track record of identifying, scoping and leading complex data science projects with cross-functional partners and high business impact

Compensation and perks

‍‍Because taking care of our employees doesn’t stop at having fun together.

‍Work from anywhere

The new definition of a “modern workspace” is whatever you make of it. Comfort of home? Great. A different beach each week? Do it. (As long as there’s wifi…) Our WFH stipend will help you outfit your office wherever it is.

Unlimited PTO

Seriously. Everyone at Mystery is passionate about solving the problems of remote work; as long as you make your contribution to that effort, take time whenever you need to.

Comprehensive healthcare

General, vision, dental, mental. You should bring your best self to work, and sometimes that means a visit with a professional. We have you covered.

Pay, 401K, and equity

Happiness doesn’t pay the bills or help you retire, so we offer competitive compensation to take care of those parts of your life.

Parental leave

We raise the standard with 12-weeks of paid parental leave for both birth and non-birth parents.

Bi-annual offsite

Connecting as a team—as a whole team—is important to us. Twice a year we put extra effort into getting everyone “together” for fun and professional development.

Learning and development

When you grow, we grow. Mystery offers an annual stipend to keep your skills sharp and help you reach your goals.

Mystery is proud to be an equal opportunity employer. We’re committed to a erse and inclusive workplace and welcome applicants from all backgrounds and walks of life to apply. Mystery requires background checks for all positions; criminal records do not automatically disqualify a candidate for the role.

Title: IT Project Manager

Location: United States

category: Computer & IT job description:

RESPONSIBILITIES:

Kforce has a large enterprise, healthcare client in Greenwood Village, CO that is seeking an IT Project Manager. This role is fully remote, and candidates can sit anywhere nationwide. Summary: The IT PM will be responsible for leading teams through the iterative process of developing and delivering technology solutions. This role will work primarily with product owners and scrum team members; however, will also interface with several other functions throughout the company. The IT PM will lead multiple scrum teams, both internally and externally such as teams from 3rd party software vendors. When necessary, they will lead a Scrum of Scrums to support collaboration between Scrum product development projects.

REQUIRED SKILLS:

• 4-year Bachelor’s degree or equivalent
• Certified Scrum Master certification or equivalent certification
• At least 3-5 years of experience in complex IT scrum management
• Good communications skills, both oral and written
• Ability to organize, prioritize and produce project work with minimal supervision
• Problem solving
• Good time management
• Logical thinking
• Remote as permitted and pre-arranged

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Title: Senior Data Scientist

Location: Columbus Ohio United States

Our preference would be to have a chosen candidate with onsite capabilities in one of our corporate headquarters, however we are open to remote employment within the United States for the ideal candidate.

Category: Data Analytics, Marketing, Digital Experience, and Communications, Technology

The Senior Data Scientist will belong to an Advanced Analytics team that provides analytical services to partners across all Consumer Bank lines of business. This high performing team works with our partners to implement a wide range of services including but not limited to modeling and predictive analytics, data engineering and querying, data visualization and dashboard development, measurement, customer segmentation and targeting, process improvement, optimization, and automation. Common objectives are to understand and elevate the end-to-end customer experience, increase profitability, provide insights, support digitization, identify pain points, and optimize business functions.

The exact nature of the work depends on the partnership requests we receive, and the ideal candidate should be comfortable thinking creatively to apply their analytical skills to a wide range of financial and banking needs.

Primary responsibilities include:

• Partnering with stakeholders to understand key objectives and business requirements
• Ability to assess available data to extract relevant insights and to develop implementable solutions for our partners
• Document and communicate analytical results to both technical and non-technical audiences, often within an Agile working structure
• Collaborate with data scientists and analysts on our team to brainstorm solutions, provide project updates, and share ideas

Qualifications

Required Skills/Experience:

• 5+ years of analytical experience in either a consulting-type or cross-functional team capacity; experience in financial or banking services preferred
• 5+ years of experience in SAS and/or related programming languages (SQL, R, Python, etc)
• Strong written and verbal communication skills required with an ability to successfully communicate analytic results, business insights and resulting business implications to non-technical business partners
• Ability to work in a team environment and collaborate with colleagues who have a background in statistics, database development/maintenance, and information technology
• Experience working on Agile teams preferred but not required

Education, Certifications and/or Other Professional Credentials:

• Master’s Degree in Statistics/Mathematics/Physics/Computer Science preferred

Documentation Manager

Remote | Full Time

As a Manager, you will bring communication skills and technical understanding to the table. You will lead a team, collaborate with external teams, own the customer feedback loop and publish content online.

Job Summary –

• 10+ years of technical writing experience for software, SaaS, or B2B products.
• 3+ years of experience leading a team of technical writers and managing people
• Has an eye for detail and brilliant editorial skills to ensure error-free content deliveries
• Sounds knowledge of content systems, GIT, API Documentation and videos
• An expert at juggling different projects and prioritizing highest impact initiatives
• Fast-thinker, good at executing projects, coaches and mentors fellow team members
• Demonstrate empathy to customer pain points & have a deep understanding of different customer use cases
• A collaborator of collaborators – Works closely with other teams to deliver Wow projects.
• A global bent of mind towards documentation and has a vision of scaling documentation.
• A collaborative, patient and people’s person – You enjoy being a manager but are calm, open-minded and data driven
• Documentation experience imbedded in the product

Experience Requirements –

• Strong technical background with a degree in Computer Science or related experience
• Content Strategy, Information Architecture, and UX design & Writing are your favourite subjects.
• Deeply understand and follow Agile, Kanban and Software development practices.
• Experienced in setting team goals, OKRs and metrics to measure team success.
• Adept with team collaboration and release tracking tools (Jira and Confluence, G Suite tools)
• Experience with topic-based writing (AsciiDoc, DITA or XML authoring)
• A hands-on manager who constantly looks at technology, business requirements and challenges customers face

Must-Have – Vision for enhancing documentation, core and proven experience on technical documentation, editorial skills, attention to detail

Good to have – Knowledge of API and SDK documentation, Scrum + Project Management knowledge

Chargebee might be the opportunity you’re looking for

• If you’re interested in how subscription businesses can get more efficient.
• If you’re hungry to give and receive feedback, fully understanding that challenging perspectives are the only way that you can grow.
• If you can bring empathy to problem solving.

If this sounds interesting but you’re not sure you’ll tick all the boxes, apply anyway! There’s tons of room to grow at Chargebee.

Global Compensation Manager, DevCo

Remote

About Protocol Labs

Protocol Labs drives breakthroughs in computing to push humanity forward. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates, and community members. Most teams in the Protocol Labs Network are fully distributed and work remotely around the world. Engineers, researchers, and operators work in the open to improve the internet — humanity’s most important technology — as we explore new advances at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open-source, distributed work).

Key Summary

The Protocol Labs Compensation team manages and oversees all compensation programs. Our work impacts each and every Labber through the initiatives we administer to reward, incentivize, and retain top talent.

People at Protocol Labs

The People Team at Protocol Labs powers our work. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and spec work, behind our implementations are passionate people, teammates and community members. The people team ensures that the Protocol Labs team remains happy, aligned and productive. Protocol Labs works at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open source, distributed work). The people team has the challenging and exciting task of taking the best from these cultures to shape the way we work at PL and ensure we all grow as people and professionals. All of this happens in an environment defined by curiosity, passion, and a love for open source.

As a Global Compensation Manager at Protocol Labs you will…

• Partner with business leaders to develop, design, implement and/or maintain compensation plans
• Support business needs through analysis during the annual and mid-year review cycle.
• Conduct in-depth competitive analyses and modeling for total rewards programs, including salary increases, internal pay equity analysis, competitive assessments of market pay trends, equity utilization and budget impact.
• Build and optimize all compensation process and tools for growth and scale
• Develop, implement, and maintain compensation policies and programs.
• Collect compensation surveys to analyze competitive salary information and improve our compensation programs.
• Apply analytic outcomes to transform raw people/compensation data into meaningful and actionable compensation insights.
• Design and execute data models using statistical principles (e.g., regression, correlation, etc.)
• Produce concise, story-centered presentations to communicate analytic insights.
• Create, maintain, and update interactive data dashboards and visualizations.
• Partner with business leadership to identify key people metrics that align with business strategies and help guide decisions.
• Partner with external compensation consultants to review current compensation plans
• Partner with people analytics to run pay equity review

You may be a fit for this role if you have...

• 5+ years of experience in workforce analytics, business intelligence, and/or compensation analytics.
• Advanced skills in data visualization and analytic tools – experience with Looker or Tableau preferred.
• Excellent data analytic skills and can effectively present those findings to different audiences
• Advanced understanding of compensation survey data with ability to guide competitive pay decisions
• Solid applied statistical and analytical skills to design and execute predictive, descriptive, and inferential statistics.
• Demonstrated ability to effectively communicate complex analytics insights to non-technical audiences, including senior leadership.
• Proven ability to adapt and work effectively in a matrix organization with competing deadlines
• Proficiency in acquiring, organizing, cleansing, and manipulating large amounts of data.

#LI-RG1

What’s it like to work at Protocol Labs?

Protocol Labs’ mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.

As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and erse backgrounds.

We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.

If you’re passionate about the future of computing and a more democratized internet, we want to talk to you.

GDPR for Job Applicants and Candidates

When you apply to a job on this site, the personal data contained in your application will be collected by Protocol Labs, Inc. (“Protocol Labs”), which is located at 427 N Tatnall St #51207, Wilmington, Delaware 19801 and can be contacted by emailing legalrequests[at]protocol.ai. Protocol Labs’ data protection team can be contacted via legalrequests[at]protocol.ai. Your personal data will be processed for the purposes of managing Protocol Labs’ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Protocol Labs, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Protocol Labs to help manage its recruitment and hiring process on Protocol Labs’ behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards.

Your personal data will be retained by Protocol Labs as long as Protocol Labs determines it is necessary to evaluate your application for employment or to assist in the hiring process. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

Title: Senior Data Analyst, Enterprise Data Strategy

Location: Remote

Who We Are

SPINS is the leading provider of retail consumer insights, analytics, and consulting for the Natural, Organic and Specialty Products Industry. We transform raw data into intelligent and actionable business solutions that enable consumers to pursue wellness. At SPINS, we believe data is important, but our people are the real differentiator. That’s why we maintain a culture that is focused on collaboration, flexibility, and open communication.

A key part of our approach to data is our Product Intelligence platform. Product Intelligence deconstructs on-and-off-label product information, translates the data into a common industry language, and outputs relevant insights in the form of clear product attributes well recognized by shoppers. Retailers and CPG brands use this data to analyze the market, spot trends, power personalization strategies, help their shoppers find the best products for their health and lifestyle needs, inform key merchandising strategies, and relay the nuanced product information that today’s shoppers rely on when making purchasing decisions.

As part of our Product Intelligence platform, we have a data library covering millions of products that are made by thousands of brands, manufacturers, and retailers across the grocery and CPG ecosystem. We are now looking for a highly detail-oriented Senior Data Analyst, Enterprise Data Strategy, to lead our strategy and data approach to managing the relationships and data linkages between Companies (brands, manufacturers, retailers) and the products that they make. This position plays a key role in implementing & operationalizing our data strategy for how we manage enterprise and product data linkages across the entire SPINS data ecosystem. This role requires an inidual with exceptional abilities working with data using a variety of data analysis tools and demonstrates a history of working on large complex data projects. This person will work closely with the Product Intelligence team and learn our data taxonomies, product databases, and lead efforts to establish a sound data strategy around managing and organizing enterprise data at scale. This role will also liaison across the commercial, sales, data governance, SalesForce, and customer success teams, as the core subject matter expert and leader around company and enterprise metadata.

This is an amazing opportunity for someone looking to join a rapidly growing technology company solving a meaningful problem in data analytics, health and wellness, and CPG/retail data.

What you will do

• Lead data initiatives to ensure we have a source of truth for Enterprises (Companies, Manufacturers, Brands), and their relationships throughout our database
• Manage the enterprise data strategy for Brand/Company/Manufacturer entities and their linkages across the SPINS ecosystem
• Research & determine relationships between different aliases and levels of ownership between Enterprises (Companies, Manufacturers, Brands)
• Determine when Enterprise entities are in need of relationship updates, and build systems to automate this as much as possible
• Establish governing procedures for Enterprise data across our databases
• Advise and make Data Modeling recommendations & best practices for efficient Enterprise data management & data flow
• Establish definitions for Enterprise data (including source data evaluation) that meet the requirements for product intelligence and broader SPINS applications
• Identify and reconcile data discrepancies across SPINS systems
• Communicate key updates to stakeholders
• Develop and deliver educational materials for cross-functional business users and external customers
• Operate as the point of contact (or primary interface) for any day-to-day questions regarding Enterprise data

What you bring

• Bachelor’s or Master’s degree (Preferable areas of study: 1) Bachelor/Master’s of Science in Computer Science, Data Analytics, Data Science; Statistics; Engineering; or 2) Bachelor/Master’s of Business with further education or work experience in Data Analytics, Statistics, Computer Science, or Food Science)
• 4+ years of relevant experience, preferably within a Data/Analytics, Data Integration, or Data Management role
• Experience working with data analysis tools (e.g., SQL, Python, R)
• Strong knowledge of business intelligence tools (Tableau, Power BI, Metabase)
• Strong ability to analyze large volumes of data
• Strong interpersonal skills with demonstrated experience in collaborating on team projects
• Excellent verbal & written communication skills with demonstrated ability to communicate technical topics with non-technical audiences including C-Suite audiences.
• Exceptional attention to detail and strong organizational skills are a must for success
• Proven ability to work on large, complex data projects that required cross-functional collaboration
• Entrepreneurial drive to take ownership

#LI-RS1 #LI-Remote

What SPINS Offers

We have enjoyed tremendous growth over the years and, as a leader in a fast-growing industry, we have no plans to slow down! While all that growth brings excitement, it is also an opportunity for SPINS to show it values the health and wellness of its team members. Whether you are based at our Chicago headquarters or remote, we continue to stay true to SPINS:

• We embrace hybrid and remote work options so that you have the flexibility to create a work/life balance that actually works!
• Virtual yoga, HIIT, meditation classes, and team SPINS Peloton rides
• Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched.
• CEO Connect, a monthly informal small group Q&A session with our top leader
• Semi-annual company-wide survey that is used to shape company programs, perks, and culture.

The SPINS Way

• Direct We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback.
• Determined We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action.
• Passionate We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths.
• Collaborative We leave our egos at the door, believing that working together we will produce an outcome that’s greater than each inidual contribution.

Title: Enterprise Solutions Architect

Location: Remote, USA

At Stitch Fix, our goal is to help our customers look great and feel great about themselves by revolutionizing how people shop. In a time-starved world where shopping often feels overwhelming, our business connects customers to clothes they love. Whether it’s helping someone dress for success at a new job or taking the stress out of packing for a family vacation, we fix clients’ closets and they love us for it!

We’ve built unique, innovative software for merchandising, warehouse and inventory management, remote styling, and logistics. We leverage vast amounts of client data to make decisions throughout the company. All of this results in a simple, powerful offering to our clients and a very successful business. We believe we are only scratching the surface of our opportunity, and we’re looking for incredible people to contribute!

Enterprise Solution Architect

About the IT Team

Our team is made up of bright, kind and motivated people from varied backgrounds. Cross-functional partnerships are deeply meaningful to us and are how we’ve built up immense trust with the people running the business. We focus on high-value products that solve clearly identified problems but are designed in a sustainable way so that value continues to deliver in the long term.

About the Role

We are looking for a Solution Architect for the Enterprise Applications and Insights team. On this team, we are focused on delivering solutions that enable our finance team to be successful. You will partner with Engineering, Finance, IT, People & Culture (HR) and many other teams to understand their requirements, synthesize them and work with the IT team to build global scalable solutions.

You will design end-to-end solutions not just features by developing an understanding of how Stitch Fix works. We trust you to focus your time and efforts where they are needed most. Your commitment to applying technology to business challenges in clean & innovative ways will make you a trusted advisor to your partners and their teams. You will own programs, projects and influence our direction.

You won’t do this alone. Your team will collaborate with business partners to define product requirements, plans, and deliverables. You will impact the business in tangible, visible ways and always have a seat at the table.

In this role as a Solution Architect you will provide an end-to-end solution for applications in the Enterprise Applications & Insights team. You have experience in working on large, cross-functional teams and projects. You are an expert in ERP/transactional systems like Oracle Cloud Financials and SCM with deep functional and technical knowledge.

You’re excited about this opportunity because…

• You love to work in a hyper growth environment
• You have implemented the Oracle suite of products before and you are thrilled to do it again
• You have worked with other custom/technologies to design end to end solutions
• You love to help build global scalable disruptive solutions
• You thrive in the gray and can wear multiple hats at any given time
• We think cloud first but balance the need for build vs. buy solutions
• We invest in world class technologies that help us be more productive

We are excited about you because…

• You build strong relationships and partnerships. You love people, processes and technologies. You love to interact with Finance and IT to build solutions that empower Finance to be immensely productive.
• You have deep respect for your craft. Own the technical and functional architecture design / solutions for all financial applications at StitchFix. You are not bound by any one technology. You interact with business and cross-functional teams to architect, design, develop, test, and release features. Last but not the least, you have deep functional and technical knowledge of financial systems especially Oracle Cloud Financials and SCM.
• You have exceptional communication skills. You have the ability to develop and communicate the program objectives, inspire and motivate staff, and maintain alignment with the business strategy. You have excellent verbal and written communication skills, including the ability to explain and sell the program goals and objectives to the business, as well as technical leadership.
• You have amazing qualifications. You have more than 8+ years of industry experience including 2+ years of implementing / supporting Oracle Cloud Financials (Supplier Portal, Expenses, Payables) & Supply Chain (eProcurement, PO Receiving & Receipt Accounting, EDI via CMK). You have demonstrated success in managing complex and/or large scale global projects. And finally, you have a bachelor’s degree in Computer Science or related field. A degree in Accounting / CPA is an added bonus.
• You are respectful, empathetic, and humble. We want you to take your work seriously and be open to personal and professional growth. However you can also have a lot of fun doing your work. Successful people show everyone respect and consideration.

You’ll love working at Stitch Fix because we…

• Are a successful, vibrant, fast-growing company
• Are a technologically and data-driven business.
• Are at the forefront of tech and fashion, redefining shopping for the next generation.
• Are passionate about our clients and live/breathe the client experience.
• Get to be creative every day.
• Have a smart, experienced, and erse leadership team that wants to do it right & is open to new ideas.
• Believe in autonomy & taking initiative.
• Have sunny offices in downtown San Francisco, CA
• Offer transparent, equitable, and competitive compensation based on your level to help eliminate bias in salaries, as well as equity and comprehensive health benefits.
• Are serious about our commitment to life-work balance, and have generous parental leave policies.

Technical Content Writer

Location – Remote

Type – Full time

Department

2. Business

GitStart is a Pull Request as a Service platform. Assign tickets to GitStart, Go to Bed, Wake up to Pull Requests. Pay only for code you merge.

It’s changing lives

Our mission is to unlock the potential of the world’s most underrepresented, underprivileged, and underrated developers.

Millions can’t find jobs because they were born in the wrong country, in the wrong timezone and with the wrong English accent.

We call this BS.

Help us create opportunities for anyone to grow by contributing on the world’s best codebases.

It’s working! Alumni got into Amazon, Facebook and Google. Star developers include Afghan women who lost their right to work with the Taliban. More success stories here.

The team is amazing

Here’s a taste of some things the team has done:

• Several ex-founders – one sold his company to Carta
• National math olympiad winner and former Typescript team member
• Two sailing world champions and Ironman finishers
• Teammates who have already gone through the seed to unicorn journey
• A rocket scientist who launched a space mission

The team’s also erse:

• 9 nationalities for ~10 people
• The engineering team happens to be 50% female

And more importantly, the number one thing newcomers notice is: people are truly kind. More on this when we meet!

Your Role

You will help us revolutionize the way we engage and connect with our customers, community and world at large. Your creativity through written word will help us 10x our reach and accelerate the work we are doing and the mission we are on.

Your missions

• Break the internet by leveraging our colossal untapped marketing potential – break TechCrunch with stories of Afghan women developers working through GitStart after the Taliban took over Afghanistan, break HackerNews with stories of community developers going from tough situations to joining Google/Amazon/Meta, and much more…
• Push our outbound conversion rates through the roof by writing killer copy and turning your ambitious and creative ideas into reality. Want to make bets in video or audio content? We love experiments!
• Meet Silicon Valley’s best content marketers to learn best practices and build our content strategy from the ground up
• We have an unlimited budget for you to work with the best marketing tools

Helpful skills/experiences

• You write well, fast, and in idiomatic English
• You have a technical background – this role is ideal for creative computer science graduates
• You’re a true marketer: you recognize your words are even more powerful when combined with conversion rate optimization principles
• You’re deeply interested in software development – bonus points if you can code
• You have written about software development (blog, article or any publicly accessible channel
• What you won’t be doing – writing technical manuals, SOPs, documenting processes or “how to” guides

What we offer

• Fully remote: work from wherever you want
• Regular on-sites to bond and explore the world (3-4 a year of 2-3 weeks each)
• Personalized growth plan & mentorship for every employee (we mean it) + access to the world’s most prestigious entrepreneurship community through the Y-Combinator
• A great range of perks and benefits
• Competitive compensation and meaningful equity along with a chance to make a significant contribution to changing the lives of millions of engineers

Title: Provider Data Analyst

Location: United States

Job Type: Full-time

Job Description:

UnitedHealthcare is a company that’s on the rise. We’re expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn’t about another gadget, it’s about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life’s best work.(sm)

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Provide assistance to the Salesforce Administrator with data loading, creating/updating Salesforce records, and mass mailings through Adobe Acrobat Sign
• Database maintenance, reporting and extracting data for various reports and analyses
• Discuss issues/concerns, while providing ideas and suggestions for resolution
• Identify barriers to increased performance, opportunities for automation and streamlining, along with possible solutions, and communicate to management
• Work collaboratively with manager or Supervisor to discuss, determine and execute improvement opportunities based on inidual quality results
• Communicate clearly, timely and effectively in both written and oral formats with all internal and external customers
• Manage and prioritize assignments to ensure targets and deliverables are met

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED
• 2+ years of experience working with large data sets
• 2+ years of experience with Microsoft Excel (ability to use Vlook up and creation of Pivot Tables), Word, Outlook

Preferred Qualifications:

• Experience working with Adobe Acrobat Sign
• Experience with Business Intelligence Reporting
• Salesforce Administration
• Organizational and interpersonal skills

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers at UnitedHealthcare Employer & Inidual. We all want to make a difference with the work we do. Sometimes we’re presented with an opportunity to make a difference on a scale we couldn’t imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you’ll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You’ll help write the next chapter in the history of health care. And you’ll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life’s best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The hourly range for Colorado residents is $21.68 to $38.56. The hourly range for Connecticut / Nevada residents is $23.94 to $42.40. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Title: Senior Site Reliability Engineer

C: 5.10

Great Purpose. Great People.

At Imagine Learning we ignite learning breakthroughs. It drives everything we do. We innovate together to support educators in creating those special moments when students experience the joy of learning at its best. We serve more than 10 million students and partner with more than 7,500 school districts nationwide.

Envision Your Experience

Will you transform the future of online education? Make a difference while building the best digital curriculum capabilities and resources to benefit teachers, administrators, parents, and students with innovative, potential-maximizing technologies – Join Us!

Imagine Learning seeks a Senior Site Reliability Engineer to design, implement, and maintain the tools that automate building, provisioning, and monitoring of our infrastructure and applications.

As a Senior Site Reliability Engineer of the Product and Enterprise Operations team, you will spend your days applying your software engineering mindset to system administration topics, analyzing complex data systems, anticipating problems, and finding ways to mitigate risk. You will use your communication skills to collaborate with development and operations.

This is a regular, full-time position, based out of your home office. You can also expect to travel for company and team activities, so be sure you have a valid driver’s license and automobile insurance and a clean driving record for at least the preceding 39 months.

Imagine Learning offers competitive total compensation, including incentive opportunities for all regular employees.

Share Your Expertise

Experience, education, and qualifications essential for success in this role, include:

• 4 + years of related experience with a Bachelor’s degree; or 3 years with a Master’s degree; or a PhD without experience; or equivalent work experience
• Drive platform reliability best practices, influencing design decisions, and getting hands-on to tackle key infrastructure, cluster automation, and scaling challenges
• Experience developing software using a language such as Java, C#, react JS or Python
• Experience managing infrastructure in the cloud (AWS, Azure, GCP)
• Excellent communication, coding, and analytical problem-solving skills

Ignite Your Career

We support your unique career journey by providing flexibility, investing in wellbeing, and propelling growth.

• Imagine Learning is a hybrid workplace, with the majority of employees enjoying the opportunity to work from home. Headquartered in Scottsdale, AZ, we also maintain offices in Provo, UT, Austin, TX, Petaluma, CA, and Rock Rapids, IA.
• We offer a comprehensive benefits program to eligible employees, including:
  • Multiple health, dental, and vision plans, including medical plans with zero employee premiums
  • 401k plan with a company match
  • Company-paid behavioral health coaching
  • 15 paid holidays, including a winter shutdown from Christmas Eve through New Year’s Day
  • 15 days of accrued annual Paid Time Off (PTO) to start
  • Paid bonding leave when a new child joins your family
  • Paid volunteer hours and annual giving events
• Imagine Learning is committed to fostering, cultivating, and preserving a culture of Diversity, Equity, and Inclusion.
• We offer a wide variety of professional development programs, including tuition reimbursement for eligible employees.

Imagine Learning is an Equal Opportunity Employer committed to a erse workforce, providing equal employment and advancement opportunities to qualified iniduals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. Imagine Learning will reasonably accommodate qualified iniduals as required by law.

Title: Software Engineer – Identity and Access Management (IAM) Platform

Location: Home based – Worldwide

Canonical seeks to develop an identity and access management solution for managed applications offerings, and for web single sign-on (SSO) capabilities pertaining to internal products.

The platform will be built on top of the best-of-breed identity management projects and delivered as operators using Juju, Canonical’s operator lifecycle management solution. The identity and access management platform will provide:

• Authentication server acting as standalone SAML and OpenID identity provider
• Identity brokerage integrating leading 3rd party public and enterprise identity providers
• User federation with enterprise LDAP servers and Active Directory tenants
• Management GUI and APIs enabling simple administration of users, roles and integrations

As a software engineer in the Identity team you will be responsible for delivering the new Canonical IAM platform, working closely with other teams to ensure it operates reliably, efficiently and at scale. You will participate and be responsible for ensuring sound software architecture and enforcing best practices in software quality, testing and documentation.

Strong Python development skills and familiarity with Kubernetes are the key requirements of this role. Experience in identity management is a plus, but the key requirement is a desire to contribute to building the future of Identity Management for Canonical products and services.

Come and build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, the growing international software company behind Ubuntu.

What you’ll do

• Collaborate proactively with a distributed team
• Debug issues and produce high quality code to fix them
• Review code produced by other engineers
• Contribute to and be proud of high quality technical documentation
• Engage with the community to share best practices, and do your work in the open
• Discuss ideas and collaborate on finding good solutions
• Work from home with global travel 2 to 4 weeks for internal and external events

Who you are

• You have a Bachelor’s or equivalent in Computer Science, STEM or similar degree
• You have interest for software, standards, protocols and concepts in the identity space like OpenID, Oauth, SAML, Kerberos, LDAP and Active Directory
• You are known for writing modern, maintainable Python
• You have experience using Kubernetes in production
• You have a working knowledge of Java or Go
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You enjoy the domain of integration software, DevOps, operators, and making code work for real production environments with real users.

Senior Data Engineer

at HelloPrivacy

Remote, United States

Company Overview

HelloPrivacy helps millions of people clean up, protect and improve their online privacy & reputation. Our Privacy API allows enterprises across industries like identity protection, fintech, banking, antivirus and cybersecurity to add powerful privacy features to their own offerings through our scalable, industry-leading Privacy APIs and white label partner solutions. We have successfully launched the Privacy API which removes consumer personal information from the web with a number of Fortune 500 partners in just the past few months!

Our consumer brand, BrandYourself.com, has helped millions of consumers protect their online reputation and has been featured on ABC’s Shark Tank, BBC’s Dragons’ Den and numerous other media outlets.

This is an opportunity to join a fast-growing, profitable, venture-backed company in a rapidly expanding market in a highly-impactful position, with the opportunity to work on scalable, enterprise solutions or consumer facing products.

To learn more about the company visit: https://helloprivacy.com/about

Who We Are

Join a talented technology group managing a team of engineers who are working on the industry-changing Privacy API with Fortune 500 enterprise partners and building new products within the privacy space. We are focused on building out major scale and expanding our product offerings as we build out leadership within technology. Our culture is built upon friendliness and a strong sense of ownership. We are a fully remote engineering team so don’t hesitate to apply from anywhere within the US. Join us in the fun!

Job Description

We’re looking for a Senior Data Engineer to join our dynamic technology department. This role will focus on working on everything data! This important work will align with the execution of our API & SaaS roadmaps. This position will be fully Remote but we do have a NYC office that is available for use.

This is an opportunity to join a fast-growing, profitable venture-backed company in a rapidly expanding market in a highly-impactful position. You will work with technologies such as Python, Node JS, Athena, DynamoDB, Couchbase, and many more!

We offer competitive salary, equity, health care, and 401k matching!

Job Responsibilities

• Own your work from technical design, development, testing, maintaining and documenting
• Collaborate with the Product, Business Development, and Engineering teams to solve data related business & technical challenges in simple, sustainable ways

Qualifications

• You’ve been in a data engineer role for 5+ years
• You are a swiss army of data and can code around any data request.
• You have an understanding of Python or applicable data processing languages.
• You have a firm grasp on Agile software development methodologies
• You have an understanding of NoSQL and SQL data stores such as Postgres, DynamoDB, and others.
• You understand ETL and data pipeline principles connecting to various data sources such as a Data Lake & Reporting Systems.
• You possess exceptional work ethic & attention to detail
• You have excellent communication & interpersonal skills
• You enjoy working collaboratively within a distributed team

Nice to Have

• You have a base understanding of large scale data processing such as Spark
• You have an understanding of query engines and can write code in related languages such as SQL.

Technical Support Specialist

REMOTE

SUPPORT AND SUCCESS – SUPPORT

FULL-TIME

Company Description

Givebutter is the #1 rated fundraising platform on G2, powering more than $150M in donations annually for thousands of good causes. Over the past two years, our team of 3 has become a fully remote team of 30+ Butter Slices, spread across 21 states and five countries. We’ve been certified as a Great Place to Work in 2021 and 2022, and our founders were recently featured on Forbes’ 30U30 list for Social Impact.

Our mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way.

Role Description

Givebutter is hiring a customer-facing Technical Support Specialist to serve as the primary escalation point for technical support inquiries. As a member of our growing Support team, you will have the opportunity to support the fundraising efforts of a large and erse group of users, ranging from small nonprofits to large educational institutions to Fortune 500 companies. If the thought of waking up every day and getting to “help people help people” excites you, you are encouraged to apply.

This role is a blend of user-facing work and backend technical problem-solving, with a special focus on serving as Support’s primary point of contact for all things related to bugs, API calls, integrations, data migration, and website integrations on website Content Management Systems (e.g. Wix, WordPress, Squarespace, Webflow, etc.). We are looking for a candidate that is predisposed to problem-solving, thrives on cross-team collaboration, and maintains a solutions-focused outlook.

We want to hear from people who..

• Are frequently praised for their ability to “translate” information between technical & non-technical parties
• Think one step ahead by anticipating customers’ needs and responding accordingly
• Bring a positive attitude whether working independently or collaboratively
• Have outstanding problem-solving skills

Responsibilities

• Work directly with customers to resolve issues using a warm and personal tone.
• Serve as an escalation point for and owning resolution of certain technical user inquiries involving our API, integrations, migrations, bugs & troubleshooting.
• Work closely with internal technical teams (Product, Engineering, Design) to monitor and encourage consistent progress and timely resolutions while keeping internal and external stakeholders apprised.
• Own one-off projects to help less technical users take advantage of Givebutter’s features that require just a bit of technical know-how to set up.
• Act as a technical resource for the Support team by responding to internal inquiries and helping test scenarios raised by users.
• Document customer feedback, feature requests, and workarounds, and proactively suggest improvements to Support, Product, and Design (including a standing meeting). Work collaboratively to enable our users to be as self-serve as possible, streamline processes, and reduce barriers.
• Respond to inquiries from current and prospective users and donors by chat and screenshare in a timely and accurate way.
• Develop and implement projects to enhance Givebutter’s Support team and the experience of our users and donors.
• Analyze product malfunctions (for example, by testing different scenarios or impersonating users) and report them.
• Partner with Content Marketing to create/maintain internal and external documentation as new features and enhancements are released.

Example Tickets and Tasks

• Customer tickets: “Our integration isn’t working” or “we can’t get our domain connected for DKIM email authentication.”
• Customer projects: Facilitating a data migration; Getting access to the user’s CMS-based website to embed Givebutter features on the site on their behalf.
• Feedback sharing: “I’ve had tickets from users getting hung up on X every day since we’ve launched that feature. The root cause is that they don’t know where to click. Design, would it be possible to make this button a different color so it stands out more? Product, can we consider embedding a how-to video next to that feature in the dashboard so users can see the whole process before they start? What other things could we try to reduce friction here?”
• Internal projects: Writing Help Center documentation; Answering questions in webinars; Finding ways to drive both proactive and self-serve support.

Requirements

• 3+ years of customer-facing technical support experience working in a SaaS environment
• Experience with Zapier and other SaaS integrations
• Solid command of HTML, Javascript, and CSS for the purposes of assisting with and troubleshooting website embeds
• Experience with website Content Management Systems (CMS), domain registrars, and DNS records
• Familiarity with API calls
• Understanding of how CRM systems work
• Superior written and verbal communication skills
• Experience using help desk software and remote support tools (e.g. Intercom, Cohere, Zoom)
• Experience working with non-profits is beneficial

Our Support Team’s Culture

In addition to being dedicated and talented Support professionals that emphasize communication and collaboration, we are also people and lean into our humanity. This erse and inclusive team is comprised of artists, weekend warriors, makers, lifelong learners, DIY all-stars, musicians, and more – we love celebrating each others’ personal passion projects! You should also expect props for well-placed GIFs, emojis, and wordplay… especially puns, spoonerisms, and portmanteaux.

Benefits

Remote Work: Work from anywhere in the United States.

Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees.

Vacation and Holiday: Take up to 15 days of paid vacation time per year plus additional days per year with the company. We also take off all 10+ Federal Holidays and provide 2 floating holidays.

Parental Leave: We offer 12 weeks paid parental leave for both primary and secondary caregivers.

Team Retreats: Participate in team trips each year to meet and work in person as soon as it is safe to do so.

Home Office Stipend: Upgrade your home office with company-sponsored expenses including high-quality laptops, monitors, and modern technology.

Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter.

Professional Development: We offer learning and development reimbursement opportunities.

Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you’re doing and the company you work for.

Title: Data Infrastructure Engineer

Location: Remote

Overview:

Guru helps teams build and surface the knowledge they need to do their jobs in real-time. With offices in Philadelphia and San Francisco, we are seeking an experienced Data Engineer to be a key player in the Data Infrastructure team to develop and manage the scalable data pipelines in the AWS Cloud environment. The Data Engineer will collaborate with business analytics, data science, and software engineering teams, in building and optimizing an innovative product that our customers love to use every day.

This job is not only about the data; it’s about how you lend your positivity and presence, combined with your skills, to an energized environment and highly collaborative team.

Key Responsibilities:

• Building scalable data pipelines to induct data from internal and external data sources into a data lake and data warehouse
• Data modeling and design for AWS Redshift data warehouse
• Aligning overall data architecture with business requirements
• Establishing the principles of data quality management, including metadata, lineage, and business definitions
• Developing monitoring and alerting capabilities to monitor ETL jobs
• Working with multiple stakeholders to support their data infrastructure needs
• Providing technical guidance to team members

Requirements:

• Experience with data engineering concepts and database design
• Experience with AWS cloud services in a production environment: S3, EC2, Glue, DMS, Redshift and Kinesis
• Experience in Infrastructure Engineering and automation
• Advanced working SQL knowledge, including performance tuning of AWS RedShift
• Programming proficiency in Java or Python

Preferred but not required:

• Experience in AWS Cloud systems administration
• Experience working on streaming data applications (Kinesis, Kafka and Pulsar)
• Experience with deployment of immutable infrastructure in AWS using Terraform
• Experience with ETL and analytics tools, such as DBT, Mode, Stitch and Airflow

Benefits to you:

• Competitive salary
• Employee Incentive Stock Option Plan
• Paid Parental, Family & Medical Leave
• Unlimited Vacation
• 401k
• Professional Development Stipend
• Wellness Stipend
• Home Office Stipend
• Tuition Reimbursement
• Thrive After Five: in recognition of our long-tenured employees, Guru celebrates your five year anniversary with a $10,000 personal travel reimbursement
• Remote perks
• Generous medical benefits package
• Guru-sponsored company & team events, no matter where you work

About Guru:

Guru is a dynamic, fast growing start-up based in Philadelphia and San Francisco. Our mission is to reinvent the way people connect with meaningful information at work. Guru’s knowledge management solution provides customer-facing teams access to expert-verified information where they work and when they need it most. We believe in cultivating a welcoming, inclusive culture that encourages personal growth through working hard and having fun.

Launched in September 2015, our vision is backed by an amazing group of investors including FirstMark Capital, Salesforce, Michael Dell, the Slack Fund, Emergence Capital, Thrive Capital and Accel. As we enter the next exciting stage of expansion, we’re searching for passionate iniduals to join our rapidly growing team.

This is a full-time position that can be Remote or based out of our Philadelphia or San Francisco offices. Re-location and/or Visa Sponsorship is not included in our hiring package. Applicants will need to be authorized to work in the US.

We are an equal opportunity employer and value ersity at our company. All are welcome here. At Guru, being inclusive is very important to us. We do not discriminate on the basis of race, age, ethnicity, religion, sexual orientation, gender identification, veteran status or disability status.

We will ensure that iniduals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation.