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ElectroNeek about 2 years ago
human resourceshuman resourceslatamlatam
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< class="h1">Description

About ElectroNeek

ElectroNeek empowers IT Service Providers to bring complex Hyperautomation technologies to 200M+ small and medium-size clients with no-code tools, partner-centric support, and disruptive business models. With customers ranging from boutiques and newcomers in the automation-as-a-service industry to established market players like Xerox, Compasso, and Ricoh, ElectroNeek provides best-in-class services including ultimate GTM support by the vendor.

Role Description:

ElectroNeek is looking for an HRBP with a focus in the Support area to help us increase the effectiveness of the team they are collaborating with, and formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. As an HRBP you will maintain an effective level of business literacy about the business unit's financial position, its midrange plans, its culture, and its competition and provides feedback based on performance. This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the Support department.

Objective:

The HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units. 

Responsibilities:

  • Safeguards the performance review process, supports set up of OKRs and goals, confirms cycle is completed in Lattice;
  • Guide creation of Commission plans and give suggestions to the plan;
  • Conduct performance checks throughout the quarter to foster high performance and implement Performance Improvement Plans if needed;
  • Provides HR policy guidance and interpretation, including creating documents in Confluence;
  • Keep Recruitment informed of possible replacements needed;
  • Conducts weekly meetings with respective business units;
  • Consults with line management, providing HR guidance when appropriate;
  • Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies;
  • Manages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations;
  • Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions);
  • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention;
  • Supports creation of onboarding plan and 30/60/90;
  • Evaluates internal promotions and transfers;
  • Provides guidance and input on business unit restructures, workforce planning, and succession planning;
  • Identifies training needs for business units and inidual executive coaching needs;
  • Participates in evaluation and monitoring of training programs to ensure success;
  • Follow up to ensure training objectives are met;
  • Supports Recruitment and interviewing candidates for leadership positions;
  • Performs other related duties as assigned.

Conditions:

  • A fully-remote, tech-enabled environment;
  • Mon-Fri 10 am - 7 pm EST;
  • Hired as Independent Contractor with monthly payments in USD;
  • Paid time off and vacation;
  • Stock Option Plan;
  • An exceptionally tight-knit team of friendly colleagues;
  • Opportunity to work with an internationally distributed team;
  • Significant depth of industry experience in our leadership team, and a deep-seated desire to share this hard-won knowledge. If you bring the effort, we’ll help you every step of the way with the roadmap.
< class="h1">Requirements
  • Proficient with Google Suite, performance management software, or related software;
  • Tech Support Experience (understands processes and lifecycle of the customer support team);
  • Excellent verbal and written communication skills in English, Spanish is a plus;
  • Ability to comprehend, interpret, apply and write the appropriate sections of guidelines, regulations, ordinances, and policies (Confluence experience);
  • 5 years of experience resolving complex employee relations issues;
  • Excellent organizational skills and attention to detail;
  • Ability to identify performance gaps, analyze causes and propose solutions;
  • Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors;
  • Excellent time management skills with a proven ability to meet deadlines;
  • Strong analytical, problem-solving skills and conflict management;
  • Ready for remote work: a quiet place with high-speed Internet, PC/Laptop (OS: Windows 10/11 Pro/Mac) and headset.

Education

  • Knowledge about multiple human resources disciplines, including compensation practices, organizational diagnosis, employee relations, ersity, and performance management;
  • Bachelor's degree preferred.