**About the Role

We are looking for customer-centric iniduals to service our marketplace with empathy and judgment. You own your customer's issues and provide the best solutions and service by moving as fast as possible. You go out of your way to make sure the customer is taken care of. You exhibit the highest standards of customer service and are the customer's first point of contact. You are a problem solver and solution-driven. You think on your feet, take initiative, and know when to escalate situations. You work independently and thrive in fast-paced environments. 

Our customer base is solely within the United States at this time, but service to the nurses and workplaces who use our marketplace is 24/7.

**

**Process customer contact and deliver prompt solutions through phone, chat, and email

• Communicate and collaborate with different departments
• Investigate, research, and resolve customer issues
• Handle tough and dissatisfied customers politely and professionally
• Track and follow up on all customer requests in a timely manner
• Manage conflicting priorities
• Provide outstanding and exceptional customer service
• Must have weekend availability

**What Sets You Apart

You are quick and think on your feet. You communicate clearly and are at ease with handling difficult situations and customers, always responding with empathy. You're genuinely curious and take initiative to solve problems when you see them.

Why work at CBH?

• Be part of a fast-paced startup unicorn making a huge difference in the lives of tens of thousands of customers.
• Work from home with occasional opportunities to meet your coworkers, including some traveling from around the world, in-person.
• Personal and professional development opportunities. If you're interested in developing a particular skill or learning more about a particular part of the business, we'll give you the opportunity to learn

System Requirements (NO CHROMEBOOKS, NO LINUX OS)

• Minimum 20Mbps wired internet connection
• CPU: minimum quad-core CPU (Intel Core i5 8th Gen or higher / AMD Ryzen 5 2000 series or higher)
• RAM: minimum 16GB or higher
• Boot Drive: using SSD
• Wired headset
• Quiet working environment
• Steady power and internet

We operate 24/7 and work on a rotating roster, including weekends.

Time zones: MST (UTC -7), PST (UTC -8)

☀️ Highlights ☀️

• Chameleon is SaaS for product teams to create in-product UX (modals, banners, checklists, microsurveys etc.) to drive user engagement. Watch a short demo here.
• We’re a remote-first, Series A, VC-backed startup and currently with ~40 folks distributed across the Americas and Europe. Learn more about our team, company, and culture here.
• Looking for a mid-level Technical Support Engineer with SaaS experience living in the Pacific or Mountain Timezone to join our fast-growing team at Chameleon
• This is a technical role and requires strong knowledge of Javascript, HTML, and CSS, while also being customer facing.
• Salary range for this role is $70k - $100k USD annually, based on experience.
• Our application process may seem different, it’s not long and drawn out and we feel interviewing alone isn’t the best way for either party to assess fit, so we try to resemble working together and collaborating.

The Technical Support Engineer role at Chameleon

Customers trust us with their users’ experience, and we take that seriously – but software can be tricky! Unexpected issues, edges, and hiccups arise and affect our customer’s ability to use Chameleon effectively and smoothly.

That’s when our Support Engineers step in. As skilled troubleshooters, they save the day when these cases arise – they investigate, uncover, explain, resolve, and most importantly, win back trust.

Because our product operates within our customers' applications, there is a lot of technical sophistication under the hood, ****and often Support Engineers troubleshoot within the intricate connections between Chameleon and various applications.

As such, this role is ideal for someone who enjoys erse challenges and problem-solving and wants to be Customer-facing.

What you will do specifically

• Engage customers experiencing difficulty in a friendly and comforting manner. Build trust and empathy with our customers by understanding and teaching them.
• Act like a detective to efficiently troubleshoot a wide range of issues (often includes logging into our customers’ software and being able to recreate the issue consistently).
• Dig deeper into issues to uncover the root causes and potential solutions by leveraging Chrome Developer Tools, reviewing our code base, and any relevant data from our database
• Represent Chameleon effectively when responding to customers, attending customer meetings, and, where necessary, serving as the technical expert in sales meetings.
• Clearly document bugs and product improvement feedback, working closely with internal teams to escalate complex issues and help improve the quality and reliability of our product.
• Contribute to the continuous development, improvement, and maintenance of a comprehensive knowledge base for self-serve troubleshooting.
• Share knowledge and best practices with fellow Support Engineers, Customer Success Managers, the Sales team, and other product specialists to foster a collaborative and supportive environment.

Skills and experience that will aid success in this role

• 2+ years working in a technical support or engineering position
• 1+ years working at a SaaS startup (<50 employees)
• Good understanding of HTML, CSS, and JavaScript
• Ability to understand and troubleshoot complex API structures
• Comfort and confidence with using the browser console and other debugging tools
• Empathy with customers and their goals, challenges, and situations

Other requirements

• You have a fully functioning workstation and a quiet place to work (and take calls) with a high-speed internet connection
• You are located in the Pacific Timezone or Mountain Timezone
• Fluency (written and verbal) in English

Key benefits

💵 Salary range for this role is $70k - $100k USD annually, based on experience and amount of early-stage equity

🚀 High-quality standards, regular feedback, and opportunities to help you grow quickly

🌳 Flexible work hours and generous time off, plus no-meeting Fridays! 🤸‍♀️

💻 New MacBook and budget for home office equipment

🧘 Allowance for mindfulness/meditation app subscription

💡 Work with some of the best product people in the world as customers

🏕️ Fully-paid international team retreats _(next one in first week of May!)

 🌈 Chameleons are all different and uniquely beautiful. They change and aren't required to associate or identify with any specific labels. We welcome the chance to get to know you and are committed to building a erse and inclusive team that consists of a variety of backgrounds, cultures, languages, experiences, preferences, and characteristics. That's what helps us all grow and evolve.

View the full job description here

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Are you ready for a career you can BELIEVE in?  

• Do you have a strong belief in the 2nd Amendment? 
• Do you support the natural-born right to armed self-defense? 
• Do you believe in the mission of the U.S. Concealed Carry Association (USCCA)? 

Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA.

The USCCA helps responsible Americans avoid danger, save lives, and keep their families safe. Learn more about the USCCA at https://www.usconcealedcarry.com/ 

**Elevate your career with us and reap the rewards of your success!

• Starting salary $18.00/hour+, based on experience
• Shift premium available based on days and hours worked
• Eligible for annual company incentive plan 
• 23 Days of Personal Time Off, 8 Company Holidays, plus paid day of Volunteer Service annually
• Workplace Flexibility - Headquarters, Remote Work-from-Home, and Hybrid options.
• Personal Protection, Fitness, and Home Office Reimbursement Program ($500 Annually)
• Robust Insurance Coverage Options: Medical, Dental, Vision, HSA, FSA, Life, STD, LTD, & Pet Insurance
• Complimentary USCCA Elite Membership & Store Discounts

Position Summary: 

Advisors provide a world-class experience for our members who reach us by phone. Be part of a team primarily responsible for receiving inbound contacts from USCCA members and prospects and for making outbound calls to welcome and serve our members. Build deep connections while helping others be the very best protectors of self and family. If you want a job that can make a true difference in someone’s life, every day, then this role is for you!  Join a super fun team and excel in a role that's at the backbone of our sales and service operations.

You will engage in real conversations that deepen trust between our members and the brand. This position educates customers on the value of membership, executes sales that meet their needs, and provides an unprecedented service experience. You will play a vital role in needs-based selling by understanding and responding to customer requirements and discussing product options that enhance their membership value.

Connect, inform, and assist with needs ranging from updating account information, processing payments, discussing and executing product and membership purchases, and member retention efforts. This is your opportunity to perform in a supportive team environment and use your unique talents to do meaningful work at one of Newsweek’s Top 100 America’s Most Loved Workplaces!

**

**Essential Duties & Responsibilities:

• Field customer calls, troubleshoot and resolve issues, strengthen member relationships.
• Respond to customer inquiries with knowledgeable, well thought out answers.
• Deepen and retain member relationships through engaging conversations.
• Maintain up-to-date knowledge of our products, services, and promotions.
• Operate with a “find needs, fill needs” mindset. Provide solutions, offers, and information to match customer needs for product and membership needs. 
• Handle and resolve customer concerns with empathy and attention to detail.
• Follow up with customers as needed to ensure the best possible service experience.
• Save/retain customers who are contemplating non-renewal of their membership.
• Meet or exceed established targets and key performance indicators.
• Collaborate with your team members and help one another learn and grow.
• Maintain alignment with the Core Values of Delta Defense and Mission of the USCCA in all interactions.

Required Skills/Experience: 

• High School diploma or equivalent. Associate’s degree or higher preferred.
• Prior work history in a Customer Service or Sales role. Experience in fielding customer concerns by phone is a plus.
• Required to pass and maintain Producer Property and Casualty License. Paid Training is provided for all hires.
• Excellent interpersonal skills; strong written and verbal communication abilities. Able to quickly establish rapport with people.
• Demonstrated ability to employ patience, empathy and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory manner.
• Computer fluency; working knowledge of software applications and advanced internet functions.
• Passionate about delighting customers and communicating with them through conversation.
• Able to work equally as well in a team environment, in-office or remotely. 
• Self-defense knowledge and training, familiarity with firearms is preferred, but not necessary.
• Demonstrates the Core Values of Delta Defense, LLC.

We provide 8 weeks of PAID training for this role, so you will be knowledgeable and confident when engaging with our members. Training includes new employee on-boarding, product and systems training, sales and service training and preparation for earning your Producer Property and Casualty License. 

** Must be able to complete Full Time PAID Training (Monday-Friday) for the first 8 weeks upon hire. **  Training is virtual for remote employees. 

Hiring for Full Time positions only. Afternoon and evening shifts available.  

This position can be performed in our beautiful headquarters in West Bend, WI, hybrid schedule or remotely.  

Why YOU should Work at Delta Defense!  

• We are a fun, fast-paced, and rewarding place to work and grow!
• Nationally recognized in 2023 as a Newsweek Top 100 America’s Most Loved Workplace.
• Top Workplaces USA award in 2022!
• Named on Inc. 5000 “Fastest Growing Private Companies” list 12 years in a row!
• Milwaukee Journal Sentinel “Top Workplace” award 7 years in a row!
• Milwaukee Business Journal “Best Place to Work” award 6 years in a row! 

Benefits information can be reviewed at: https://www.deltadefense.com/careers  

Anticipated application close: 08/01/2024

If you are a Colorado resident, please email us at [email protected] to receive complete benefits information. Please include the job title in the subject line of the email. 

PM19 

**LI#-Remote

The Common Market, a mission-driven distributor of local foods to communities in the Mid-Atlantic, Texas, Southeast, and Great Lakes, seeks a Customer Support Associate II to provide exceptional customer service and support to our valued customers. Our mission is to strengthen regional farms while making local products accessible to communities and the institutions that serve them.

In this role, you will be responsible for building and maintaining strong relationships with our buyer partners, ensuring their needs are met and their questions are answered. You will serve as a point of contact for customers, handling inquiries, resolving issues, and providing product information. Additionally, you will track orders, update customer accounts, and collaborate with internal teams to ensure a smooth and seamless customer experience.

FULLY REMOTE Hours are Sunday-Thursday 11AM-7:30 PM Eastern Time the ideal candidate is located near one of our hubs (Atlanta, Philadelphia, Houston, Chicago). The Customer Support Associate supports customers across the country in multiple time zones from New York, Philadelphia, DC, Atlanta, Birmingham, Houston, Chicago.

Responsibilities:

• Act as the primary point of contact for customers, responding to inquiries and providing exceptional customer service
• Build and maintain strong relationships with customers, ensuring their satisfaction and loyalty
• Drive sales growth from existing customers
• Address customer issues and concerns, resolving them in a timely and satisfactory manner
• Provide product information, including availability, pricing, and order status
• Track and monitor customer orders, ensuring on-time delivery and accuracy
• Update customer accounts and maintain accurate and up-to-date records
• Collaborate with internal teams, including sales, marketing, and operations, to ensure a seamless customer experience
• Communicate customer feedback and insights to internal teams, contributing to ongoing improvements and enhancements
• Assist with administrative tasks, such as data entry and reporting

Requirements

• Previous customer support or inside sales experience
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to multitask and prioritize in a fast-paced environment
• Attention to detail and accuracy
• Experience working with CRM systems or customer databases
• Proficient computer skills, including MS Office
• Passion for local farm food and sustainable agriculture
• Ability to work collaboratively in a team-oriented environment
• Positive attitude and willingness to go the extra mile for customers
• High school diploma or equivalent

Benefits

• $19/ hour
• Health Care Plan (Medical, Dental & Vision)
• 2 Weeks Paid Time Off (Vacation, Days Sick)
• 5 Paid Holidays
• Life Insurance (Basic, Voluntary & AD&D)
• Retirement Plan (IRA)

IMPORTANT:

1. What are your career goals?
2. What are you really good at professionally?
3. What are you not good at or not interested in doing professionally?
4. Who were your last 5 direct managers or supervisors? How will each of them rate your performance on a 1-10 scale when we talk to them?

Please include a Google Drive (or any cloud storage) link to your video in your submission, along with a resume.

Do not send a cover letter!

APPLICATIONS WITHOUT A VIDEO OR RESUME WILL NOT BE CONSIDERED FOR THE POSITION.

JOB DESCRIPTION:

Mission

To average wait time for customers to 5 minutes, showing the outcomes listed below.

Metrics / Key Performance Indicator

• Ensure that 100% of qualified incoming leads from the company’s social media are processed by the sales department.
• Ensure that 100% of qualified incoming leads from the company’s social media channels are followed up per the established procedure.
• Maintain a 100% response rate on the company’s social media accounts.
• Maintain a 5-minute average response time on the company’s social media accounts.
• Ensure that 100% of the booked opportunities are proofread per the established procedure.

Competencies

Coordination Skills. The right candidate must show competencies in distributing the workload between team members.

Efficiency. The right candidate must work smart, producing the requested output with minimal wasted effort. It involves proper planning and staying within the schedule.

Customer Orientation. The right candidate must be willing to help people and provide high-standard service in a prompt, polite manner.

Sales Skills. The right candidate must demonstrate knowledge of the buyer's psychology, impression-making, relevant questioning, and objection handling.

Stress Resistance and Adaptability. The right candidate must be comfortable working in a fast-paced, busy environment and maintaining stable performance under heavy pressure or changing priorities.

Attention to Detail. The right candidate must always convey essential details to customers. Omitting important information often leads to profit loss and reputational damage for the company.

Communication. The right candidate must speak articulately, logically, and concisely.

Team-Building. The right candidate must establish a collaborative working relationship with colleagues.

Proactivity and Self-Sufficiency. The right candidate must act independently and achieve the set outcomes without constant supervision.

Responsibility and Integrity. The right candidate must be honest and reliable. Deliberately given false information will serve as the basis for employment termination.

Intelligence. The right candidate must demonstrate an ability to learn quickly and memorize large chunks of new information.

Literacy. The right candidate must have an excellent command of English, high grammar competence, and proper writing skills.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

NoGigiddy is seeking a proactive and customer-focused Entry-Level Account Manager to join our remote team. In this role, you will build and maintain relationships with our clients, ensuring their needs are met and providing exceptional service. This position is perfect for someone eager to start their career in account management and customer service. No college degree is required, but strong communication skills and a passion for helping clients are essential.

**

• Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.
• Communication: Act as the main point of contact for clients, addressing their inquiries, concerns, and requests promptly and effectively.
• Account Coordination: Assist in coordinating client accounts, including setting up new accounts, managing renewals, and ensuring all client information is up to date.
• Problem Solving: Identify and resolve client issues proactively, ensuring a positive client experience.
• Reporting: Prepare and deliver regular reports on account performance, client feedback, and service improvements.
• Collaboration: Work closely with internal teams, including sales, marketing, and customer support, to ensure client needs are met.
• Client Onboarding: Assist in onboarding new clients, providing them with the necessary resources and information to get started.
• Feedback Collection: Gather and relay client feedback to improve our services and client experience.

**

• Communication Skills: Exceptional verbal and written communication skills.
• Customer Service Skills: Strong ability to understand and meet client needs.
• Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
• Interpersonal Skills: Strong ability to build and maintain relationships with clients and team members.
• Problem-Solving: Ability to address and resolve client issues effectively.
• Time Management: Strong ability to manage time and meet deadlines.
• Technical Skills: Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook) and CRM software.

Preferred Experience:

• Experience in customer service, sales, or a related field is a plus but not required.
• Familiarity with CRM software and account management tools is a plus.
• Previous experience with gig economy platforms or staffing apps is a plus.

Education:

• High school diploma or equivalent.
• Relevant certifications or coursework in customer service, sales, or account management are beneficial but not required.

Working Conditions:

• Remote Work: The role is remote, allowing for flexibility in work location.
• Collaboration: Regular virtual meetings and communications with the sales and support teams.
• Tools: Use of various communication and collaboration tools, such as email, video conferencing, and CRM software.

Salary Range:

• $20 to $27 per hour, depending on experience and qualifications.

If you are organized, detail-oriented, and passionate about providing excellent service to clients, we’d love to hear from you! Apply now to join NoGigiddy and make a difference in the gig economy.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

It's time to hire another amazing inidual again. You could be the pick of the litter! Are you a resourceful problem solver who loves delivering top-notch customer service? Can you provide amazing and personalized phone support? If you’re good at diagnosing technical issues, enjoy helping customers, and can deliver a mind-blowing experience via phone, chat, and email support, then please apply!

Porkbun is a fully-remote domain name registrar. We’re looking to add multiple U.S.-based, full-time Technical Support Representatives. We are hiring from within states where we are already operational; eligibility is restricted to: California, Florida, Idaho, Oregon, Pennsylvania, Texas, or Washington.

From .com to .pizza to .plumbing, Porkbun sells more than 500 domain extensions direct to consumers. Our no-nonsense interface and super-affordable prices mean we’re adding new customers at a fantastic rate. We have become the go-to registrar for tech savvy iniduals such as developers, while bargain-hunters are surprised to learn that we offer incredible support despite our industry-low prices.

We think Porkbun.com is the best registrar in the world, and if you check out our TrustPilot reviews you’ll see that’s not just our own bias talking. But even the easiest-to-use interface can’t solve every customer problem.

Typical issues:

• “How do I connect my domain to Shopify?”
• “How do I transfer my domain to Porkbun?”
• “My website isn’t working.”
• “How do I purchase Wordpress hosting?”
• “Why didn’t my payment go through?”
• “Why is your company named Porkbun?”

Experience –  professional or personal – with domains and hosting is desirable but we are ready to train the right person.  If you have proven technical and diagnostic ability and love learning new things, specific knowledge of the industry is not required.

Important skills:

• You can provide excellent live support via phone and chat, even in the face of customer stress, tantrums, and disasters of their own making (and sometimes ours 😬)
• You can write emails with a professional tone
• You love the feeling of making a customer happy
• You’re a really good problem solver
• You have at least two years of tech support experience either at an internal help desk or customer-facing position
• You have a steady Internet connection and a quiet room to work out of
• You work efficiently in a remote work environment
• You are perfectly fine with horrible hilarious puns

If the above describes you, or you can make a strong case for why we should hire you anyway, please follow the below instructions EXACTLY and respond accurately -- failure to do so means we will filter out your application.

• Attach your resume and cover letter to an email as two separate .pdf documents
• Address your email with the subject line “Technical Support Representative”
• Begin your email body by copying, pasting, and responding to the below qualifying questions. If you are responding NO, we are sorry but you are not eligible for the role:
  • Are you based in the USA and eligible for employment (Yes/No)?
  • Are you based in one of the following states: California, Florida, Idaho, Oregon, Pennsylvania, Texas, or Washington (Yes/No)? 
  • Do you have two or more years of support experience (Yes/No)?
  • Are you available and interested in working both Saturday and Sunday(Yes/No)?
  • Which shift most appeals to you (early/standard/late)? 
• Feel free to add other relevant, brief content to your email but it must begin with those questions and your accurate responses
• Send that email with attachments to [email protected]

We are leaning into our growth and hiring for shifts that will bolster our weekend staffing and further enable live support coverage for US-time zones.

We are hiring one early shift,  one standard shift, and one late shift, NOTE the different days anticipated and all hours are listed in Pacific (PDT) time. 

Early Shift:               Sat - Wed, 5AM - 1PM PDT

Standard Shift:      Sat - Wed, 9AM - 5PM PDT

Late Shift:                Wed - Sun, 1PM - 9PM PDT

We believe that to do your job well you need to take paid breaks – all 8 hour shifts include a total of one hour of paid breaks.

Starting pay: $40,000 / year + benefits

This position offers full medical, dental, and vision benefits (single), starting after 90 days, and a Simple IRA plan with a matching 3% company contribution after the first year.

About AiApply.co:

AiApply.co is a leading AI-driven solutions provider committed to revolutionizing how businesses operate. Our cutting-edge technology helps organizations optimize their processes, increase efficiency, and achieve unprecedented growth. We are passionate about delivering exceptional value to our customers and are looking for a dynamic Customer Success Manager to join our team.

Job Overview:

As a Customer Success Manager at AiApply.co, you will play a crucial role in ensuring our clients achieve their desired outcomes and derive maximum value from our solutions. You will be the primary point of contact for our customers, guiding them through their journey with AiApply.co and fostering long-term, mutually beneficial relationships.

Key Responsibilities:

 • Client Onboarding: Manage the onboarding process for new clients, ensuring a smooth and efficient transition to AiApply.co’s solutions.

 • Customer Engagement: Build and maintain strong relationships with key stakeholders, understanding their business goals and objectives.

 • Success Planning: Develop and execute customized success plans for each client, outlining clear milestones and objectives.

 • Product Expertise: Gain a deep understanding of AiApply.co’s products and services to effectively communicate benefits and address customer inquiries.

 • Proactive Support: Monitor customer health and proactively address issues or concerns to prevent churn.

 • Feedback Loop: Collect and relay customer feedback to the product development team for continuous improvement.

 • Training and Education: Conduct training sessions and workshops to help customers maximize their use of AiApply.co’s solutions.

 • Upselling and Cross-selling: Identify opportunities to expand AiApply.co’s footprint within existing accounts by introducing additional products or services.

 • Performance Metrics: Track and report on key performance indicators (KPIs) related to customer success and satisfaction.

Qualifications:

 • Bachelor’s degree in Business, Marketing, or a related field.

 • 3+ years of experience in customer success, account management, or a similar role.

 • Strong understanding of AI and technology solutions.

 • Excellent communication and interpersonal skills.

 • Proven ability to manage multiple clients and projects simultaneously.

 • Analytical mindset with the ability to interpret data and make data-driven decisions.

 • Customer-focused with a passion for delivering exceptional service.

What We Offer:

 • Competitive salary and performance-based bonuses.

 • Comprehensive benefits package, including health insurance and retirement plans.

 • Opportunities for professional growth and development.

 • A collaborative and innovative work environment.

 • The chance to be part of a forward-thinking company at the forefront of AI technology.

Time zones: AEST (UTC +10), ACST (UTC +9:30), ACWST (UTC +8:45)

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

**Customer Service Representative Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

**Customer Service Representative Requirements:

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2

We are looking for a focused data entry clerk to continuously update our company's databases. The data entry clerk will liaise with and follow up with employees within the company as well as with customers to collect information. The data entry clerk will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary.

**Data Entry Clerk Responsibilities:

• Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.
• Scanning through information to identify pertinent information.
• Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.
• Creating accurate spreadsheets.
• Entering and updating information into relevant databases.
• Ensuring data is backed up.
• Informing relevant parties regarding errors encountered.
• Storing hard copies of data in an organized manner to optimize retrieval.
• Handling additional duties from time to time.

**Data Entry Clerk Requirements:

• High school diploma.
• 1+ years experience in a relevant field.
• Good command of English.
• Excellent knowledge of MS Office Word and Excel.
• Strong interpersonal and communication skills.
• Ability to concentrate for lengthy periods and perform accurately with adequate speed.
• Proficient touch typing skills.

Please attach your contact information eg, (Email and Number)

Wormhole is looking to hire a Head of Treasury to join their team. This is a full-time position that can be done remotely anywhere in Canada, Central America, Europe or South America.

Xapo Bank is looking to hire a Senior FP&A Manager to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Osmosis is looking to hire a Finance Director to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Circle is looking to hire a Treasury Lead, France to join their team. This is a full-time position that can be done remotely anywhere in France or on-site in Paris.

Your mission

At karpatkey, we are looking for a DAO Growth Analyst who will play a pivotal role in shaping the future of decentralised finance and driving impactful growth within the DAO ecosystem. You will be tasked with a range of responsibilities aimed at identifying new business opportunities, fostering relationships, executing projects, and staying abreast of market developments.

Responsibilities

Market Analysis and Identification:

• Research and identify potential DAOs suitable for integration into our portfolio.
• Conduct thorough analysis to assess the viability and potential impact of each opportunity.

Fundraising and Capital Acquisition:

• Support efforts in raising capital for our DAOs, ensuring adequate funding for growth and sustainability.
• Partnership Development:
• Cultivate and enhance existing relationships with protocols and investors.
• Strategically expand partnerships through collaboration with M&A and Governance teams.

New Partnership Exploration:

• Proactively seek out and establish relationships with new protocols and investors in the crypto ecosystem.
• Negotiate and finalise deals that align with the strategic objectives of our organisation.

Community Engagement:

• Actively participate in relevant crypto communities, including Crypto-Twitter, Telegram/Discord protocol chat rooms, DAO governance forums and Snapshot.
• Represent our organisation professionally and contribute insights to foster community engagement and awareness.

Your profile

• Bachelor’s degree in Finance, Economics, Business Administration, or related field;
• Proven experience in financial analysis, market research, or business development within the DeFi industry;
• Strong understanding of DeFi Protocols and DAO Governance;
• Experience with blockchain data analysis, Python or SQL preferred, but not required;
• Excellent communication and negotiation skills;
• Ability to thrive in a dynamic, fast-paced environment and adapt to evolving market conditions;
• Ability to work collaboratively with cross-functional teams.
• Abide by our values.

Benefits

• Home office and flexible hours;
• PTO Benefits;
• Yearly training budget;
• Home-office equipment budget;
• Bonus award.

About us

We provide financial solutions to leading DAOs - and we’re enthusiastic about connecting with iniduals passionate about shaping the future of DeFi.

Nansen is looking to hire a Revenue Operations Analyst to join their team. This is a full-time position that can be done remotely anywhere in APAC.

Gemini is looking to hire a Lead Project Manager, Treasury to join their team. This is a full-time position that can be done remotely anywhere in the United States.

"

Overview

CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. CoinTracker enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. We are a globally distributed team on a mission to enable everyone in the world to use crypto with peace of mind. Learn more about our mission, culture, and hiring process.

Some things we’re proud of

* 🛠️ Building foundational tools in the cryptocurrency space

Your mission

Join our small, but mighty Finance and Accounting team that supports our tight-knit and fast paced growing startup at CoinTracker! As an Accounting Contractor, you will work directly with the Controller to assist in delivering a strong monthly accounting close on a regular cadence, support the Accounts Payable function by working directly with our vendors and the opportunity to have exposure to support more complex ad-hoc accounting and finance related projects.

What you will do

* Work directly with the Controller to support the monthly financial close and deliver reports to the executive team on a regular cadence

What we look for

Role-agnostic

* Impact: Demonstrated ability to drive business impact

Role-specific

* At least 3-4 years of professional experience in an Accounting role

",

"

Overview

CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. CoinTracker enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. We are a globally distributed team on a mission to enable everyone in the world to use crypto with peace of mind. Learn more about our mission, culture, and hiring process.

Some things we’re proud of

* 🛠️ Building foundational tools in the cryptocurrency space

Your mission

Join our small, but mighty Finance and Accounting team that supports our tight-knit and fast paced growing startup at CoinTracker! As an Accounting Contractor, you will work directly with the Controller to assist in delivering a strong monthly accounting close on a regular cadence, support the Accounts Payable function by working directly with our vendors and the opportunity to have exposure to support more complex ad-hoc accounting and finance related projects.

What you will do

* Work directly with the Controller to support the monthly financial close and deliver reports to the executive team on a regular cadence

What we look for

Role-agnostic

* Impact: Demonstrated ability to drive business impact

Role-specific

* At least 3-4 years of professional experience in an Accounting role

",

Wormhole is looking to hire a Head of Treasury to join their team. This is a full-time position that can be done remotely anywhere in Canada, Central America, Europe or South America.

Hedera Hashgraph is looking to hire a Financial Data Analyst to join their team. This is a full-time position that can be done remotely anywhere in Central America or South America.

Chorus One is one of the leading operators of infrastructure for Proof-of-Stake networks and decentralized protocols. Tens of thousands of retail customers and institutions are staking billions in assets through our infrastructure helping to secure protocols and earn rewards. Our mission is to increase freedom and speed of innovation through decentralized technologies.

We are a erse team of 60+ people distributed all over the globe. We value radical transparency, striving for excellence and improvement while treating each other with kindness and generosity. If this sounds like you, we’d love to hear from you.

Role

The Business Development team at Chorus One is growing in the MEA region and is looking for a self motivated, result-driven inidual to sell its staking services to global institutions so they can earn additional income on their crypto assets.

Responsibilities

• Building Relationships:
  • Establish and nurture relationships with institutional investors and financial institutions to create new business opportunities.
  • Represent Chorus One at industry events, conferences, and other networking opportunities to build relationships and drive business development.
• Customer Focus:
  • Develop and maintain a deep understanding of the needs and pain points of institutional clients, and leverage this knowledge to design and deliver compelling solutions.
  • Identify and build relationships with potential institutional clients, including family offices, hedge funds, asset managers, and other financial institutions.
• Sales Effectiveness:
  • Develop and execute sales strategies to grow Chorus One’s institutional client base
  • Identify and qualify new prospects, including asset managers at digital native and traditional finance institutions, family offices, and other institutional investors
  • Manage the end-to-end sales process in Salesforce for institutional clients, from lead generation and qualification to negotiation and closing deals.
  • Prepare and deliver presentations and proposals that effectively communicate the value proposition of Chorus One’s products and services to institutional clients.
• Compliance and Regulation:
  • Stay current with the evolving regulatory landscape and ensure compliance with regulatory requirements applicable to institutional clients.
• Collaboration and Teamwork:
  • Collaborate seamlessly with various internal departments, such as marketing, research, engineering, and product teams, to align Chorus One’s offerings with institutional client needs.
• Industry Knowledge:
  • Cultivate a deep understanding of the cryptocurrency and blockchain ecosystem, with a specific emphasis on the Ethereum ecosystem.

Job requirements

What we are looking for:

• Bachelor’s degree in finance, business administration, or a related field
• Minimum of 5 years of experience in institutional sales and relationship management within the financial services industry in the MEA region
• Minimum 2 years of Business Development experience in blockchain ecosystem
• Deep understanding of the cryptocurrency and blockchain ecosystem
• Strong financial analysis skills and experience assessing the risks and rewards of different investment strategies
• Excellent communication skills, both verbal and written, with the ability to effectively communicate complex ideas and solutions to clients and internal stakeholders.
• Proven track record of generating new business opportunities and building strong relationships with institutional clients
• Ability to work independently and as part of a team in a fast-paced, entrepreneurial environment
• Ability and willingness to travel as needed to attend conferences, meetings, and other events.
• Preferred location: Dubai

Our Offer

• Autonomy and ownership in a friendly and supportive work environment and the opportunity for rapid growth.
• Competitive fixed compensation (120-160k USD + Sales Commission + Equity options available)
• All-expense paid biannual team retreats at various destinations. Past retreats took place in Egypt, Serbia, Kenya, USA, South Korea, and Dubai.
• Remote, but not alone. We are a strong global collaborative environment.
• Remote working budget (Laptop, co-working space, etc)
• Personal development budget
• Gather experience and build your network in the vibrant crypto ecosystem.
• Learn about state-of-the-art protocols that lay the foundation for an open, transparent, and programmable financial system.

OpenSea is looking to hire an Accounting Manager to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

Sui Foundation is looking to hire a Senior Finance Associate to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Magic Eden is looking to hire a Finance Manager to join their team. This is a full-time position that can be done remotely anywhere in the United States.

"

Who We Are

At R2, we believe that small and medium businesses are the productive engine of society. Small and medium businesses (SMBs) make up over 90% of companies in Latin America, yet they face a trillion-dollar credit gap. Our mission is to unlock SMBs’ potential by providing financial solutions that are tailored to their needs. We are reimagining the financial infrastructure of Latin America - where SMBs financial needs are satisfied without ever having to go to a bank.

R2 enables platforms in Latin America to embed financial services that SMBs can then leverage at the point of need and within the operating tools they use. We are a tight knit team coming from organizations such as Google, Amazon, Nubank, Uber, Mercado Libre, J.P. Morgan, Capital One and Ualá. We are backed by world-class technology investors such as Gradient Ventures (Google’s AI-focused fund), General Catalyst, and Y Combinator.

To learn more about R2, here are a few articles that have been published about recently: Fintech R2 Inks $100 Million Credit Line to Boost Mexico Lending, Google leads fresh investment in embedded lending fintech R2 , and Rappi and R2 to Provide Loans to Restaurants in Mexico and Colombia.

We are a data-first company — data is the core of our product and the lifeblood for all of our decision-making. As a Senior Data Scientist you will sit at the helm of R2 by analyzing in a descriptive, predictive, and prescriptive way large data from some of the leading technology platforms in the world, and deploying clever and scalable data-driven solutions that enable new financial opportunities to millions of small businesses across Latin America. Your solutions will drive critical business decisions, such as who to fund and how much to offer, in an automated and scalable way.

What you’ll work on

* Coordinate the monthly accounting closing and invoicing processes.

Who you are

* More than 8 years of accounting work experience and 3 years of experience in a similar position.

Bonus points

* Organizing and prioritizing.

**Does this position sound like a good fit? Apply at the link below:

https://r2.bamboohr.com/careers/83

",

Coinbase is looking to hire an Associate, Corporate Development & Strategy to join their team. This is a full-time position that can be done remotely anywhere in the United States.

"

Position: Financial Controller - Company: Team Out Inc.

Location: Remote  - Type: Full time - Start : as soon as possible

About Team Out Inc. :

Team Out Inc. is a dynamic and innovative company specializing in organizing corporate retreats with a focus on team bonding and company culture enhancement. Known for its comprehensive retreat planning, venue selection, and budget guidance, the company has successfully organized over 300 events with high client satisfaction.

Key Responsibilities:

* Support the financial team in managing, tracking, and reporting financial data.

Qualifications:

* Currently pursuing a Bachelor’s or Master’s degree in Finance, Accounting, Business Administration, or a related field.

What We Offer:

* An opportunity to gain hands-on experience in financial management and reporting.

How to Apply: Please submit your resume and a brief email explaining why you are a good fit for this position.

",

Magic Eden is looking to hire an Accounting Operations Lead to join their team. This is a full-time position that can be done remotely anywhere in the United States.

Gauntlet is a leader in quantitative research and DeFi economics optimization, specializing in risk management, growth facilitation, and ensuring the economic robustness of key DeFi protocols. Managing over $13 billion in customer TVL as of January 2024, our efforts are vital to the industry’s leading protocols.

We are known for our significant research contributions, paralleling the impact of top academic institutions in DeFi. As a Series B company with a 60-member team, we operate on a remote-first basis from New York City.

Our mission is to drive adoption and understanding in the financial systems of the future. The unique challenges of decentralized systems call for innovative approaches in mechanism design, smart contract development, and financial product utilization. Gauntlet leads in advancing this knowledge, ensuring safe progression through the evolving landscape of financial innovation.

The goal of a Technical Protocol Strategist is simple - to oversee the success of Gauntlet’s key client engagements and business verticals. You will be the trusted partner working shoulder to shoulder externally and internally to ensure our clients’ and Gauntlet’s success.

Responsibilities

• Define and execute cross-functional initiatives to ensure both client goals and Gauntlet’s business objectives are met.
• Translate client needs into well-scoped requirements for data scientists and engineers to maximize impact for all client deliverables.
• Lead cross-functional teams in critical support situations to effectively and efficiently drive successful resolutions.
• Manage client relationships. Develop engagement strategy for key client stakeholders.
• Through your work with our clients, identify opportunities for our product offerings and execute growth opportunities.

Qualifications

• 1+ years of investment banking, financial services, management consulting, or deployment strategy experience
• The role requires strong analytical abilities, attention to detail, intellectual curiosity, and a relentless commitment to long-term client outcomes
• You will be expected to quickly learn novel financial structures (DeFi protocols) to optimize those financial structures
• Experience communicating both technical and non-technical requirements
• Comfortable working with a high level of adaptability in a fast-changing environment
• Strong interpersonal, project management, and organizational skills with the ability to prioritize

Bonus Points

• DeFi, crypto, or blockchain experience or exposure
• Educational background in mathematics, statistics or computer science
• You will be expected to quickly learn novel financial structures (DeFi protocols) to optimize those financial structures

Benefits and Perks

• Remote first - work from anywhere!
• Regular in-person company retreats and cross-country “office visit” perk
• 100% paid medical, dental and vision premiums for employees
• Laptop, monitor, keyboard and mouse setup provided
• $1,000 WFH stipend upon joining
• $100 per month reimbursement for fitness-related expenses
• Monthly reimbursement for home internet, phone, and cellular data
• Unlimited vacation
• 100% paid parental leave of 12 weeks
• Fertility benefits
• Opportunity for incentive compensation

Please note at this time our hiring is reserved for potential employees who are able to work within the contiguous United States and Canada. Should you need alternative accommodations, please note that in your application.

The national pay range for this role is $155,000 - $170,000 plus additional On Target Earnings potential by level and equity in the company. Our salary ranges are based on paying competitively for a company of our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Inidual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company.

"

About GoodFin:

At GoodFin, the latest technology meets the world of private wealth. We believe in great design, great investment products, and a great network of early users who love what we are building. GoodFin specializes in giving our customers access to high-end alternative investments through SPVs that are created and managed in-house by leveraging technology.

About you:

We are looking for a highly skilled and detail-oriented Certified Public Accountant (CPA) to join our team as a Part-Time In-House Fund Administrator. The successful candidate will be responsible for managing SPVs, handling tax-related matters, issuing K-1s, and ensuring compliance with regulatory requirements. The ideal candidate will have an understanding of our tech processes.

Key Responsibilities:

1. SPV Management:* Oversee the administration and management of Special Purpose Vehicles (SPVs) within the GoodFin portfolio.

Qualifications:

* Bachelor's degree in Accounting, Finance, or related field.

Schedule and Compensation:

* This is a part-time position with flexible hours, approximately 10-20 hours per week.

",

About us

Flashbots started in 2020 as a open research and soon-to-be SUAVE.

Our mission is clear: illuminate, democratize and distribute.

We seek to ensure that the value created on decentralized, public blockchains is transparent and distributed. We do this by conducting cutting-edge research, building mission-critical products, and coordinating a erse community with competing interests.

Our vibe is astro-pirate-punk: irreverent, anarchic, excellent, autonomous. We’re explorers, hackers, builders, thinkers. We are relaxed, composed, and at ease in the world, but beneath our suave exterior, we do not have the time or inclination to be anything but the best.

Join our mission driven team at Flashbots as a Financial Controller and take on a high-impact, high-responsibility position where your financial expertise will directly influence our strategic direction. In this role, you will lead critical financial initiatives, manage complex financial operations, and drive strategic decision-making with leadership through your analysis

Responsibilities

• Financial Management and Reporting: Own the entire financial statement process, manage month-end closing, and ensure timely, accurate reporting to management. Oversee budgeting, forecasting, and the preparation of annual budgets.
• Operational Coordination and Treasury Management: Handle daily accounting operations, reconcile accounts, manage treasury operations (cash and crypto), forecast cash flows, and maintain financial visibility.
• Compliance and Regulatory Oversight: Ensure compliance with financial policies, SFRS/IFRS standards, regulatory requirements, and manage tax filings and audits.
• Strategic Financial Analysis and Metrics Tracking: Prepare strategic analyses and financial models, provide financial advice to management, and monitor key financial health metrics.
• Corporate and Vendor Management: Manage taxes, payroll, corporate development projects, vendor relationships, accounts payable/receivable, and ensure efficient transaction processing.
• Stakeholder Engagement and Continuous Improvement: Build strong relationships with business departments, contribute to projects and process improvements, ensuring robust financial practices.

Qualifications

• 6-10 years in accounting, controlling, FP&A, or related fields.
• Strong ability to lead cross-functional initiatives and manage stakeholders through consistent and impactful communications.
• Proficient in budgeting, forecasting, and strategic financial analysis.
• Skilled in financial software systems (e.g., QBO, Mercury), and experienced in setting up and maintaining these systems.
• Exceptional accuracy in managing payroll, tax filings, and reconciliations.
• In-depth knowledge of SFRS, IFRS standards, and regulatory requirements.

Nice to Have

• Understanding of crypto wallets and multisigs.
• Familiarity with the latest trends in crypto and DeFi.
• Experience with 409a valuations and equity tax reporting.
• Background in vendor management and contract review.
• Experience with investor relations and fundraising activities.

Details that matter

• Significantly above market rate equity compensation package
• Unlimited PTO with a high level of freedom and autonomy for your work
• Attractive health coverage package for US employees
• $3000 Yearly budget for your inidual learning and development goals
• Work alongside the brightest minds in the crypto space
• Help save the world by ensuring crypto remains decentralized, permissionless and censorship-resistant
• Remote working - work from anywhere in the world
• Paid travel - 2 x team on-site in different parts of the world per year plus periodic travel to events

At Flashbots, we are committed to building a erse and inclusive team. We welcome applications from all qualified candidates regardless of gender, race, ethnicity, religion, sexual orientation, age, or disability status.

"

Job description

HomeRoom is a dynamic and innovative startup on a mission to revolutionize affordable housing solutions nationwide. As a Y Combinator-backed company, we are at the forefront of reshaping the trillion-dollar single-family housing (SFH) market in the United States. Our commitment to excellence and forward-thinking approach sets us apart as we strive to make a lasting impact on the housing landscape.

Job Summary :

The Senior Data Engineering Manager at HomeRoom will lead the company's efforts in leveraging data to inform strategic decisions, enhance operational efficiencies, and drive business growth. This role involves creating and building the data analytics org, developing comprehensive data strategies, and ensuring the alignment of data-driven insights with business objectives.

Key Responsibilities:

* Property Underwriting: Own the underwriting process for new properties, refining the house selection process to optimize for profitability and suitability.

Qualifications:

* Strong analytical skills and ability to interpret complex data to help business owners make clear decisions

",

"

About Us

We empower growing businesses by making access to capital easy.

The inspiration for Slope came from Lawrence’s parents having spent the past three decades in the wholesale business, importing products and selling them to small businesses across Brazil. From having worked with them, we realized small mom-and-pop stores are limited by their working capital and that business loans are complicated to navigate.

At Slope (YC S21), we are building Buy Now, Pay Later for B2B businesses. We enable any business to pay with installments at checkout. Buy Now, Pay Later is the foundation to rebuilding the messy cross-border B2B payments infrastructure — our vision is to be Stripe for global B2B.

In a span of 7 months, we went from pre-product to processing over millions in monthly transaction volume and raising $32M in funding to date.

✨ Why work with us?

* You’ll get the chance to be an early team member at a fast-growth YC startup. We truly believe it’s all about slope — not where you start but how fast we are growing and iterating

✅ What You’ll Do

As an early member of Slope’s team, you help execute and maintain operational initiatives that manage credit and fraud for Slope’s growing customer base. This role requires a strong understanding of risk management processes and the ability to analyze payment, credit, operational and compliance risk. It is also important to balance these initiatives while managing the customer needs. In this role, you will need to have a strong understanding of a customer's financial health along with operational flows associated with payments and lending.

* Provide operational support to the underwriting and credit review process, including tracking customer submissions, building a financial case, providing a recommendation in adherence to our risk policies and meeting SLAs for decisions

📈 Requirements

* 5+ years experience in risk management and/or underwriting, especially in executing risk strategies or policies

🚀 Bonus points

* Entrepreneurial mindset (we encourage all employees to be future founders and this can be a great stepping stone towards that)

",

Flashbots is looking to hire a Financial Controller to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

The Role

As Financial Controller for Travala.com, you will take full ownership of the accounting operations for a rapidly growing blockchain-based online travel agency offering hotels, flights, activities and concierge services. The ideal Financial Controller will have a passion for travel and/or blockchain, and will be looking for an opportunity to make a real difference in a high impact role.

You will report to the VP of Finance and manage one Assistant Controller, as well as working with external contractors, with a view to building the team over time. We’re a remote first company with staff and contributors all over the world, but the VP of Finance and Assistant Controller are both based in western Canada.

This is a challenging role with the opportunity to develop the accounting and reporting function. The VP of Finance has been Controller for the past two years, and will provide the support and guidance needed to make the candidate successful in the role.

The Responsibilities

Reporting

We have several entities in our corporate structure with several different reporting currencies. This role will not only take control of all internal and external reporting requirements, but also improve systems, controls and efficiency.

• Issue timely and complete consolidated and stand-alone financial statements
• Recommend benchmarks against which to measure the performance of company operations
• Calculate and issue financial and operating metrics
• Manage the production of the annual budget and forecasts
• Calculate variances from the budget and report significant issues to management
• Provide for a system of management cost reports
• Provide financial analyses as needed
• Comply with local, state, and federal government reporting requirements and tax filings

Management

The accounting team itself currently has two members, an Assistant Controller and a VP of Finance. The role further requires building relationships with all departments in order to obtain information required for financial statement preparation. You will also work with a variety of external accounting and regulatory advisors.

• Maintains and enforces a documented system of accounting policies and procedures
• Manage outsourced functions
• Oversee the operations of the accounting department, including the design of an organizational structure adequate for achieving the department’s objectives
• Oversee the accounting operations of subsidiary corporations

Transactions

Our Assistant Controller manages most of the day to day transactions, so your role here is more managerial. There are some crypto and fiat transactions you’ll manage directly, however, so a strong attention to detail is critical.

• Oversee accounts payable and receivable
• Oversee and approve payroll
• Review and approve bank reconciliations
• Maintain the chart of accounts
• Maintain an orderly accounting filing system
• Maintain a system of controls over accounting transactions
• Perform some bookkeeping tasks as needed

Your Skills

We are looking for someone who already understands how to be a Controller. The appeal here is the opportunity to use your knowledge to develop and professionalize our accounting and reporting functions. As a remote-first company we all work pretty independently - we want someone with the drive and resourcefulness to get things done.

Requirements

• Bachelor’s Degree in Business, Accounting, Finance or related discipline
• CPA designation or international equivalent, with a public audit training background
• Minimum 5 years accounting experience in a senior accounting or financial management role with good understanding of what it takes to excel in a Controller position
• A “roll up the sleeves” attitude that demonstrates a bias towards action and impact
• Intellectual curiosity and a passion for creative problem-solving, sometimes with incomplete data
• Strong interpersonal and communication skills
• Impeccable analytical and organizational skills, attention to detail is critical
• Self-motivated and self-directed
• Ability to work closely with a senior management team
• Takes enormous pride in their work.

Bonus if you also have:

• Experience in the travel industry
• A demonstrated passion for crypto / blockchain
• Experience with remote-first tools and web3 technologies

About Subspace Labs:

Subspace Labs is a pioneering venture at the forefront of the intersection between AI and Web3. As we gear up for our mainnet launch, we are crafting a radically decentralized, next-generation blockchain infrastructure. Our work is not just about technological innovation but also about fostering global collaboration between humans and AI, supported by our groundbreaking proof-of-archival storage consensus mechanism.

Your Role:

As an Accountant at Subspace Labs, you will play a pivotal role in managing our financial systems with a focus on cryptocurrency transactions and digital asset management. This role requires a deep understanding of both traditional finance and the unique financial structures within the blockchain and cryptocurrency sectors.

Responsibilities:

• Oversee daily financial operations, including the management of digital wallets and crypto payments, and regular fiat transactions.
• Manage payroll processing and ensure accurate and timely payments, benefits, and tax deductions
• Prepare financial statements, business activity reports, financial forecasts, and annual budgets.
• Ensure compliance with local, state, and federal tax regulations, and manage tax filings and audits.
• Develop and monitor internal controls to ensure that accounting activities are in accordance with established legal regulatory and company policies.
• Provide financial analysis and forecasts to the management team to aid in strategic planning as requested.
• Stay updated on industry trends and changes in regulations relevant to blockchain and cryptocurrency.

Requirements:

• Bachelor’s degree in Accounting, Finance, or a related field; CPA certification is strongly preferred.
• Minimum of three years of accounting experience, with at least one year in a role that involves cryptocurrency.
• Proficient understanding of crypto wallets, digital assets, and decentralized financial services.
• Strong familiarity with financial legislation related to cryptocurrency and blockchain.
• Excellent analytical, problem-solving, and organizational skills.
• Ability to work independently in a fast-paced and rapidly changing environment.
• Experience with accounting software and advanced Excel skills.

Osmosis is looking to hire a Finance Director to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

"

Remote Or In-Person (Tempe)

Finance / Full Time / Remote

Who We Are

Culdesac is a real estate and technology startup that builds cities for people, not cars. Our goal is to create the first car-free city in the US. We started by creating the first car-free neighborhood built from scratch in the US - Culdesac Tempe, a $200 million mixed-use neighborhood development for 1,000 residents, which opened in 2023. The neighborhood covers 17 acres and features 55% open space, shared courtyards, and abundant bookable spaces. Culdesac is the co-developer and tech-enabled property manager.

Read more about our vision, our product, and how we are changing how people live, work, and move:

* Introducing Culdesac: Building car-free neighborhoods from scratch by Ryan Johnson (CEO & Founder)

We’re headquartered in Tempe, AZ and were founded in 2018. CEO Ryan Johnson was previously on the founding team of Opendoor. Our investors include top VCs like Khosla Ventures, Lennar (LenX), Founders Fund, Zigg Capital, Initialized Capital, and Y Combinator.

The Role

As a VP of Finance at Culdesac, you will help drive data-driven decisions by maintaining and building upon our financial infrastructure. Your work will be highly interdisciplinary across real estate, finance, investor relations, and resident experience. This role will report to the CEO and work closely with other members of our team, including the CIO.

* Directly supervise finance team, including hiring and training, oversight of team workflow, reviewing work, and ongoing coaching.

The Requirements

While this list represents what we are ideally looking for, we encourage you to apply even if your resume includes strengths and experiences that don’t match everything listed here. We expect most to need at least 6 years of finance experience. An understanding of multifamily real estate is a bonus.

* Experience in creating and maintaining a company operating budget and monthly reporting.

Locations

We are headquartered in Tempe, AZ, and our office is located in the heart of downtown Tempe. We encourage employees to visit and work in our beautiful Tempe office and offer relocation assistance to those who’d like to move to Tempe. We also have remote positions, and we work hard to create a first-class, remote-friendly environment.

Benefits & Perks

* 🏥 Benefits Package - Includes options for medical, dental, and vision.

Our Values

As sprawl became commonplace in our cities, we felt less connected to each other. We normalized hour-long commutes, even as private vehicle ownership became the largest source of carbon emission pollution. Private vehicles and roads limited and dictated development decisions and urbanism. Our cities thus blend technology, real estate, and culture to reimagine our daily lives. Come help us make our residents happier, healthier, and more productive in the years they spend with us and the moments they spend together.

At Culdesac, we:

Work as a team

* Be inclusive, drawing on the strengths of people who bring a different perspective.

Act from ownership

* Be output oriented. When we see a problem, we roll up our sleeves and fix it.

Rule 0, then iterate

* Don’t start from scratch: learn from our own and others’ previous attempts.

Design for humans

* Ask people for feedback and observe behavior. Only users know if we’re creating value for them.

Create and capture value

* Focus on what our residents value: profitability is essential for sustainability and allows us to scale.

As required by pay transparency laws in California, Colorado, New York, and Washington, Culdesac provides a reasonable range of compensation for roles that may be hired in these locations. Our cash compensation amount for this role is targeted at $145k - $185k. Final offer is determined by multiple factors, including candidate experience and skillset. An overview of benefits is provided on our careers page.

Culdesac is an equal opportunity employer. We celebrate ersity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizenship or immigration status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

",

Tether is looking to hire a Senior Financial Manager to join their team. This is a full-time position that is 100% remote with no geographical restrictions. Work remotely from anywhere.

As our Financial Analyst you will play a vital role in providing financial insights, analysis, and strategic guidance to support our growth, profitability, and success. The role is unique as it will be a hybrid intermediate/senior role with the goal of being fully trained at the capacity of the current Head of Finance.

Responsibilities:

• Own the day-to-day management of both the cash and crypto asset components of the treasury, ensuring their security and liquidity.
• Implement and maintain the necessary operational processes and measures needed to ensure the security of crypto assets held in our treasury.
• Maintain all aspects related to cryptocurrency wallets to ensure the security and integrity of the organisation’s digital assets.
• Develop a risk management framework to identify, measure, and mitigate financial risks in the treasury, fostering a culture of risk awareness across the treasury and Finance team.
• Where appropriate, lead the selection and implementation of tools and systems required to strengthen the treasury management function of the organisation.
• Own the relationships with all banks, exchanges, market makers engaged by the organisation, maintain existing relationships (including managing information requests) and lead the efforts to onboard new providers.
• Work with the Finance team to forecast cash (and crypto) flows and maintain the liquidity necessary for timely payments and operations.
• Be hands-on with the execution of payment cycles, in both fiat and crypto, and working with the accounts payable function of Finance to make timely, accurate payments to suppliers.

Requirements:

• Experience in, and a deep interest in, blockchain technology is mandatory for this role.
• Demonstrable experience securely managing a crypto treasury, crypto wallets and signing schemes, including evidence of how operational risks were identified and mitigated or hedged is mandatory requirement for this role.
• Ability to design and implement treasury operations processes that are in line with industry best practices, including the management and execution of payment runs.
• Comfortable working remotely and asynchronously.
• Proactive, self-motivated, detail-oriented; able to work independently.

Benefits:

• Fully remote, work from home environment
• Flexible working hours
• Paid Time-Off
• Periodic in-person offsites globally (travel permitting)
• Long-term incentive programs
• Continued education support
• Advancement opportunity

Uniswap is looking to hire a FP&A Manager to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in New York NY.

About us

At Lightcurve, we’re on a mission to ignite financial freedom and true ownership for people everywhere. Each member of our team takes ownership and contributes a unique piece to our journey into the exciting realm of web3. Together, we craft more than just meaningful products and services—we create a lasting tangible impact in the real world.

We want you to join our search for greatness at the edge of what is technologically possible. Are you tired of the ordinary? Crave a challenge that sparks passion and purpose?

We’d love to have you apply!

The role you’re applying for

By joining us, you’ll become a part of the Onchain project – a revolutionary research platform where knowledge meets web3 principles, NFTs, gamification, and interactivity. Our platform is full of immersive experiences that would help web3 entrepreneurs, founders, and companies learn more about leveraging blockchain technology. And use it in practice – for the benefit of all.

As a Head of Research at Onchain, you will manage the research process and become responsible for our main product – research reports.

What you’ll be doing

• Lead research planning: Develop research questions, hypotheses, and plan tools for reports.
• Coordinate research efforts: Collaborate with and supervise researchers, liaise with content team.
• Conduct collaborative research: Work with team members to gather data and insights.
• Draft final reports: Prepare polished versions of research findings for further refinement.
• Determine data visualization: Select appropriate charts and visualization methods.
• Strategize long-term research: Plan Onchain research reports aligning with audience needs and Web3 trends.

What we’re looking for

• 4+ years of Web3 research experience: Market and business focused, not just technical.
• 2+ years of leading research teams.
• Good copywriting skills: Ability to write digital content. Knowledge of Web3 research sources and tools.
• Understanding of basic business concepts: Business models, financial analysis, and market segmentation etc.
• Familiarity with different research methodologies: Grounded theory, hypothesis-based, etc.

Extra credit

• Portfolio of published Web3 research pieces: Papers, articles, or threads.
• Experience in writing about Web3 and blockchain: Content creation in this field. Experience in market/business research beyond Web3.
• Experience in academic research: Including publications.
• Well-developed LinkedIn/X profile: With research-focused posts.

Don’t think you match all of the above criteria exactly? No worries! We need exceptional souls with erse backgrounds to make our vision a reality—we want to hear your story!

We got you covered

Working remotely is more than just a benefit or a perk. We believe in the power of remote work to unleash creativity and passion. Join our globally remote team with 35+ different nationalities and enjoy the flexibility to work from anywhere in the universe. As long as you are available during European working hours.

At Lightcurve, you pursue your passions on your own terms, while we provide you with learning and development budgets, personal development plans and team retreats to fuel your web3 curiosity.

Your mission

karpatkey is actively seeking a full-time DAO Finance & Ops Strategist to join our Treasury Nodes team. This role involves assisting DAOs in preserving their capital through proactive, non-custodial treasury management and enhancing their financial health by leading initiatives designed to achieve long-term goals.

As a DAO Finance & Ops Strategist, your contribution will be pivotal in refining our strategic direction and bolstering our operational capabilities. You will collaborate closely with internal teams and external stakeholders to expand and improve our service offerings and develop innovative solutions tailored to our partner DAOs. Your tasks will range from drafting strategic proposals and optimising financial and DeFi strategies to fostering strong relationships with stakeholders and conducting comprehensive market analysis.

Responsibilities

Strategy and Business Development:

• Collaborate internally and externally to refine karpatkey’s strategy for partner DAOs, expand financial services, and develop new capabilities.
• Engage with key stakeholders to exchange ideas, draft forum proposals, and identify opportunities for enhancing partner DAOs’ financial value proposition.
• Spearhead integration initiatives with leading DeFi protocols and actively engage with the community through various platforms such as Twitter, Discord, Telegram, and Slack.

Asset Management:

• Collaborate on executing treasury actions using non-custodial infrastructure in alignment with established strategy.
• Optimise low-risk DeFi strategies such as AMMs, lending, carry trades, etc. weekly and assist in designing a robust, non-custodial asset management infrastructure.
• Develop and execute capital budgeting and allocation plans in line with predefined objectives.

Risk and Emergency Management:

• Perform technical and economic risk analysis for protocols and DeFi strategies, and contribute to risk mitigation strategies.
• Fulfil responsibilities outlined in the Emergency Response Plan.

Tracking & Reporting:

• Track DAO’s Non-custodial AUM, develop and share financial reports
• Prepare custom reports for industry analysis, partner DAO circumstances, and karpatkey’s performance.

Research the DeFi ecosystem:

• Conduct research on the DeFi ecosystem, analyse market data, and participate in research initiatives to guide DAOs in financial strategies.

Your profile

• Master’s Degree in Finance or related field;
• Experience in financial services, crypto, and/or blockchain technology;
• Deep understanding and curiosity of the DeFi ecosystem, including major trends, blockchains, protocols, and players in the space and history of activity in crypto and DeFi;
• Active participant on Crypto-Twitter, Telegram/Discord protocol chat rooms, and DAO governance forums & Snapshot;
• Ability to pull and analyse on-chain data from smart contracts (via Infura nodes, Etherscan, etc.) or analytical platforms such as The Graph, Dune Analytics, Nansen, etc.;
• Web3 Coding Skill Set (Solidity/ Rust/ Python/ R/ Javascript/ SQL/ APIs) is a plus;
• An entrepreneurial mindset and ability to take ownership of projects, identify problems, and formulate solutions independently;
• Ability to work in a fast-paced, dynamic environment with cross-functional teams;
• Native/fluent English speaker with excellent written and verbal communication skills;
• Abide by our values.

Benefits

• Home office;
• Flexible hours;
• PTO Benefits;
• Yearly training budget;
• Home-office equipment budget;
• Bonus award.

About us

We provide financial solutions to leading DAOs - and we’re enthusiastic about connecting with iniduals passionate about shaping the future of DeFi.

"

⚡ About Thera

Thera is building the de facto platform for global startups to manage their workforce. Our founding team is ex-Amazon and ex-Palantir. We’re looking for a Senior Accountant in Sri Lanka to join our growing team.

We're fresh off a seed round and backed by some of the world's leading investors: Y Combinator, Oliver Jung, Bayhouse Capital, 10x Founders, Amino Capital, Zillionize, House Capital, and many notable angels.

🏆  Key Responsibilities

* Lead all accounting and month-end close activities, including required general ledger journal entries, balance sheet reconciliations, and allocations

📈 Requirements

* Language : Professional fluency in English, with excellent communication skills (reading, writing, speaking)

🚀 Bonus Points

* Previous experience in payroll / HR tech

Who Should Apply

This is a fully remote role with a USD Salary.

",

"

⚡ About Thera

Thera is building the de facto platform for global startups to manage their workforce. Our founding team is ex-Amazon and ex-Palantir. We’re looking for a Senior Accountant to join our growing team.

We're fresh off a seed round and backed by some of the world's leading investors: Y Combinator, Oliver Jung, Bayhouse Capital, 10x Founders, Amino Capital, Zillionize, House Capital, and many notable angels.

🏆  Key Responsibilities

* Lead all accounting and month-end close activities, including required general ledger journal entries, balance sheet reconciliations, and allocations

📈 Requirements

* Language : Professional fluency in English, with excellent communication skills (reading, writing, speaking)

🚀 Bonus Points

* Previous experience in payroll / HR tech

",

The Finance team at IFT are seeking a Quantitative Risk Lead to take responsibility for quantifying, tracking and reporting financial risks that the organisation is exposed to. As an ecosystem of Web3 projects, the role will support the material treasury of the entire organisation.

Key responsibilities:

• Identifying and quantifying financial and economic risks that the treasury is exposed to
• Owning the development and maintenance of quantitative risk models for the treasury (e.g. Historical VaR, Monte Carlo VaR, Multi-Factor Risk Models, Stressed VaR, Liquidity Risk models, etc)
• Building the data gathering and risk monitoring infrastructure, including on-chain monitoring of smart contracts
• Performing advanced statistical analysis on underlying risk factors (returns’ distribution, volatility, correlations)
• Supporting the build out of an internal quantitative tool stack (e.g. asset models, simulation engines, forecasting and reporting, scenario analysis, etc)
• Assisting in the development of dashboards and reports to put quantitative risk information at the center of financial decision making

Must Haves:

• Excellent software development skills (ideally, Python- open to other languages), including a strong bias towards automation, documentation and testing
• Structure and rigour in their thinking.
• Degree in a quantitative discipline (STEM, economics, finance)
• Productive while working remotely and autonomously, initially in a risk quant “team of 1”
• A strong alignment to our principles

Should Haves:

• Deep knowledge of the specific financial and quantitative risks faced by a web3 organisation with a large, on-chain, multi-asset crypto treasury (i.e. must be able to independently identify them, not just quantify the risks that others ask them to)
• Previous professional experience with smart contract development
• Previous professional experience building similar quantitative risk tech stacks
• A security mindset

Nice to Haves:

• PhD in a quantitative discipline
• Previous experience in a risk quant role within a web3 organisation
• Experience working for an open-source organisation

[Don’t worry if you don’t meet all of these criteria, we’d still love to hear from you anyway if you think you’d be a great fit for this role. Just explain to us why in your cover letter].

Hiring process:

1. Interview with Pepper, from the Talent team
2. Interview with Adam, IFT Chief Financial Officer
3. Task
4. Task presentation with a Software Engineer & Adam
5. Interview with a Co-Founder

The steps may change along the way if we see it makes sense to adapt the interview stages, so please consider the above as a guideline.

Compensation:

The expected compensation range for this role is $90,000 - $140,000 (negotiable, dependent on how we assess your skills and experience throughout our interview process). We are happy to pay in any mix of fiat/crypto.

Job Responsibilities:

• Maintain and expand various fundraising channels
• Establish and maintain relationships with investors, and institutions and arrange investor roadshows, meetings, and other activities
• Ensure the successful implementation of financing projects

Job Requirements:

• Bachelor‘s degree or above in finance, law, accounting, business administration, and other related majors
• More than 5 years of working experience in fundraising and investor relations in the PE/VC industry
• Familiar with WEB3 applications and basic principles
• Self-driven, result-oriented, and quick to learn
• Fluent in both Chinese and English

Circle is looking to hire a Senior Investor Relations Manager to join their team. This is a full-time position that can be done remotely anywhere in the United States or on-site in Chicago IL.

"

Our Vision

We are the first PropTech in Latin America! Our vision is to revolutionize the Real Estate industry by empowering real estate agents with technology and innovation, allowing them to create, track, and complete property purchase processes in an easy and intuitive way.

About the Role

Join our team! We are looking for a Financial Planning & Reporting Analyst reporting directly to the CEO (Founder). This is a fundamental role in the growth and development of the business. The main responsibilities include: financial planning and reporting for the company, building scenarios and projections to define internal goals and presentations to stakeholders, coordinating the administrative/accounting team and process during monthly/annual closings, and monitoring the company's main KPIs. This is a critical role that ensures added value delivery by the area, making it a fundamental ally to the business.

Main Responsibilities

Planning:

* Building scenarios and budgets defining short, medium and long-term goals. Coordination with the different teams involved and presentations.

Reporting:

* Coordinating the administrative and accounting areas to ensure reporting integrity according to current regulations.

Cash Management: Organizing collections and payments. Conducting a cash flow forecast to anticipate necessary requirements in order to ensure efficient business management.

General Accounting: Providing support for various accounting processes such as bank reconciliations, reports and balances, as well as supporting the preparation of the company's financial statements and tax filings.

Job Details

* Full-Time

Required Skills, Knowledge and Experience

* Advanced studies or degree in Business Administration, Accounting, Economics, or related fields.

",